1996 Ford Crown Victoria Owners Manual

label material before inserting cassette.

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*[AS61400( ALL)04/95] *[AS61500( ALL)02/95]

*[AS61700( ALL)01/95]

q Do not leave a tape in the cassette tape

player. High heat in the vehicle can cause the cassette to warp.

Common Radio Reception Conditions

Several conditions prevent FM reception from being completely clear and noise-free, such as the following:

1. Distance/Strength

The strength of the FM signal is directly related to the distance the signal must travel. The listenable range of an average FM signal is approximately 25 miles (40 kilometers). Beyond this distance, the radio is operating in a fringe area and the signal becomes weaker.

2. Terrain

The terrain (hilly, mountainous, tall buildings) of the area over which the signal travels may prevent the FM signal from being noise-free.

If there is a building or large structure between the antenna and station, some of the signal “bends” around the building, but certain spots receive almost no signal. Moving out of the “shadow” of the structure will allow the station to return to normal.

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When the radio waves are reflected off objects or structures, the reflected signal cancels the normal signal, causing the antenna to pick up noise and distortion. Cancellation effects are most prominent in metropolitan areas, but also can become quite severe in hilly terrain and depressed roadways.

To minimize these conditions, a stereo/mono blend circuit has been incorporated into this system. This feature automatically switches a weak stereo signal to a clearer monaural signal, which improves the quality of reception.

Several sources of static are normal conditions on AM frequencies. These can be caused by power lines, electric fences, traffic lights and thunderstorms.

Another reception phenomenon is Strong Signal Capture and Overload. This can occur when listening to a weak station and when passing another broadcast tower. The close station may capture the more distant station, although the displayed frequency does not change. While passing the tower, the station may switch back and forth a few times before returning to the original station.

When several broadcast towers are present (common in metropolitan areas) several stations may overload the receiver, resulting in considerable station changing, mixing and distortion.

Automatic gain control circuitry for both AM and FM bands has been incorporated into this system to reduce strong signal capture and overload.

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All About Radio Frequencies The Federal Communications Commission (FCC) establishes the frequencies that AM and FM radio stations may use for their broadcasts. The allowable frequencies are, AM: 530, 540...1600, 1610 kHz in 10 kHz steps; FM: 87.9, 88.1...107.7, 107.9 MHz in 0.2 MHz steps.

Not all frequencies will be assigned to a given area. This radio will tune to each of these frequencies using MANUAL TUNE and no fine tuning is necessary as radio stations may not use other frequencies.

Some FM radio stations advertise a “rounded-off” frequency which is not the frequency they actually broadcast on. For example, a radio station that is assigned a frequency of 98.7 MHz may call itself “Radio 99” even though 99.0 MHz is not an allowable FM broadcast frequency.

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Important Warranty and Service Information q Warranty Your sound system is warranted for three years or 36,000 miles (60,000 kilometers), whichever comes first. Consult your vehicle warranty booklet for further information. Ask your dealer for a copy of this limited warranty.

Service

At Ford Electronics, we stand behind our audio systems with a comprehensive service and repair program. If anything should go wrong with your Ford audio system, return to your dealer for service. There is a nationwide network of qualified Ford authorized repair centers to assist you.

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*[DR00700( BCGV)01/95]

%*[DR00800( ALL)01/95] *[DR00950( ALL)01/93]

*[DR00960( GV)01/95]

*[DR00975( ALL)03/95] *[DR00980( ALL)01/95] *[DR00985( ALL)01/95] *[DR00990( ALL)01/95]

Driving Your Crown Victoria

Driving with an Automatic Overdrive Transmission The automatic overdrive transmission operates very much like a regular automatic transmission, except it offers the extra overdrive feature. Putting Your Vehicle in Gear

RWARNING

Hold the brake pedal down while you move the gearshift lever from position to position. If you do not hold the brake pedal down, your vehicle may move unexpectedly and injure someone.

To move the shifter out of P (Park), the ignition key must be turned to either the OFF or the ON position. This vehicle is also equipped with the brake shift interlock safety feature which prevents shifting the transmission out of the P (Park) position without the brake pedal being depressed if the key is in the ON position.

To operate:

1. Start the engine.

2. Depress and hold the brake pedal.

3. Move the gearshift lever out of P (Park).

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*[DR01020( ALL)01/95]

*[DR01025( ALL)05/95]

*[DR01027( ALL)05/95]

Your vehicle is equipped with a Brake Shift Interlock safety feature. This feature prevents the gearshift from being moved from the P (Park) position until the brake pedal is depressed. This feature is active when the ignition is in the ON position. If the gearshift lever CANNOT be moved from P (Park) with the brake pedal depressed:

1. Turn the engine off and remove the ignition

key.

2. Apply parking brake.

3. Reinsert the ignition key and turn clockwise

to the first position (OFF).

4. Depress the brake pedal, move the gearshift

lever to N (Neutral) and start the engine.

RWARNING

DO NOT DRIVE YOUR VEHICLE UNTIL YOU VERIFY THAT THE BRAKELAMPS ARE WORKING.

If you need to shift out of P (Park) by using the alternate procedure described above, it is possible that a fuse has blown and that your brakelamps may also not be functional. Please refer to the chapter titled Servicing Your Crown Victoria in this Owner Guide for instructions on checking and replacing fuses.

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The positions of the gearshift

Once the gearshift is secure in the desired position, release the brake pedal and use the accelerator as necessary. R (Reverse)

With the gearshift in the R (Reverse) position, the vehicle will move backward. You should always come to a complete stop before shifting into or out of R (Reverse). N (Neutral)

In N (Neutral), the wheels of the transmission are not locked. Your vehicle will roll freely, even on the slightest incline, unless the parking brake or brakes are on.

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Driving

Your vehicle’s gearshift is on the steering column. The Transmission Control Switch (TCS) is located on the end of the gearshift lever. The Transmission Control Indicator Light (O/D OFF) is located on the instrument panel. You can put the gearshift lever in any of the several positions.

The O/D OFF light is off (not illuminated) during normal vehicle operation. This allows the transmission to upshift and downshift from 1st through 4th gears. When the TCS is pressed, the Transmission Control Indicator Light will illuminate (O/D OFF) on the instrument panel. When this O/D OFF is illuminated the transmission will upshift and downshift from 1st through 3rd gears.

If the O/D OFF light does not come “on” when the TCS is depressed or if the light “FLASHES” when you are driving, have your vehicle serviced at the first opportunity. If this condition persists, damage could occur to the transmission.

To return the transmission to normal operation (1st through 4th gear) depress the TCS again. This switch may be used to cancel overdrive any time the vehicle is being driven. Each time your vehicle is started, the overdrive system will automatically be in the normal overdrive mode and the light will not be illuminated.

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*[DR02700( ALL)01/95] *[DR02800( ALL)03/95]

When to use j (Overdrive)

Overdrive is the usual driving position for an automatic overdrive transmission. It works the same way Drive works, automatically upshifting or downshifting as the vehicle speeds or slows.

However, Overdrive also shifts into a fourth gear — an overdrive gear — when your vehicle cruises at an appropriate consistent speed for any length of time. This fourth gear will increase your fuel economy when you travel at cruising speeds. When to use j (Overdrive) — with Transmission Control Switch activated (TCS)

Overdrive may not be appropriate for certain terrain. If the transmission shifts back and forth between Third and Fourth gears while you are driving on hilly roads or if your vehicle does not have adequate power for climbing hills, press the TCS located on the shift lever.

You can depress the TCS at any speed.

When to use 2 (Second)

Use 2 (Second) for start-up on slippery roads or to give you more engine braking to slow your vehicle on downgrades.

When to use 1 (Low)

Use 1 (Low) when driving down steep grades. It gives more engine braking to slow your vehicle than 2 (Second) on the downgrades. You can upshift from 1 (Low) to 2 (Second) or from 1 (Low) to Overdrive at any speed.

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*[DR09740( ALL)03/93]

P (Park)

Always come to a complete stop before you shift into P (Park). Make sure that the gearshift is securely latched in P (Park). This locks the transmission and prevents the rear wheels from rotating.

RWARNING

Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park).

RWARNING

Never leave your vehicle unattended while it is running.

You can tell a column-mounted gearshift is securely latched in P (Park) if the lever is adjacent to the P (Park) and you cannot move it without pulling it toward you and rotating it downward. Traction-Lok Axle (If equipped) This axle provides added traction on slippery surfaces, particularly when one wheel is on a poor traction surface. Under normal conditions the Traction-Lok axle functions as a standard rear axle.

Extended use of other than matching size tires on a Traction-Lok rear axle could result in a permanent reduction in effectiveness. This loss of effectiveness does not affect normal driving and should not be noticeable to the driver.

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[DR09793( BCGV)01/95]

RWARNING

To avoid injury, never run the engine with one wheel off the ground, such as when changing a tire.

Traction AssistTM (If equipped) Your vehicle may be equipped with the optional Traction AssistTM system. This system helps prevent wheel spin in order to improve tire traction and is an especially useful feature when you drive in hilly areas or on slippery, icy or snowy roads. Traction AssistTM works automatically by rapidly applying and releasing the brakes to prevent one or both of the rear drive wheels from spinning during acceleration. During the Traction AssistTM function, which most often occurs during low speed acceleration on slippery surfaces, a noise may be heard coming from the engine compartment. This noise is created by the ABS pump and is normal and may last for a few seconds during the acceleration of the vehicle.

In general, this system improves your vehicle’s stability and acceleration performance when road conditions warrant. Traction Assist is fully effective up to approximately 25 mph (40 km/h). At 25 mph (40 km/h) the function begins to taper off until it no longer operates above 34 mph (55 km/h). If the Traction AssistTM system is cycled excessively, the system will shut down to prevent the rear brakes from overheating. During this shutdown period, the word OFF in the traction assist switch will be illuminated showing that the traction assist system is

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*[DR10400( GV)01/95]

inoperative. A cooling down period is required to prevent damage to the rear brakes. This time period varies and depends on brake usage during the cooling down period. Anti-Lock braking is not affected and will function normally during the cool down period.

NOTE: Traction-Lok axles are not an available

option on vehicles equipped with traction assist.

Steering Your Vehicle Your vehicle comes with power steering. Power steering uses energy from the engine to help steer your vehicle.

If the amount of effort needed to steer your vehicle changes at a constant vehicle speed, have the power steering system checked. If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually but it takes more effort.

Never hold the steering wheel to the extreme right or left for more than five seconds if the engine is running. This can damage the power steering pump. Speed Sensitive Power Steering (If equipped)

The steering system in your vehicle is speed sensitive. This means that the steering effort is light for parking and heavier for highway driving. However, if you have to swerve around an object or another vehicle, your steering will have full power assist.

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[DR11300( ALL)03/95]

[DR11310( ALL)05/95]

[DR11400( ALL)03/95]

*[DR11650( ALL)05/95]

Brakes Applying the Brakes

Braking non ABS models

Your vehicle has front and rear disc brakes with anti-lock (optional). They adjust automatically as the brake pads wear down.

Apply the brake pedal gradually. Use the “squeeze” technique — push on the brake pedal with a steadily increasing force. This allows the wheels to continue to roll while you are slowing down, which lets you steer properly.

On vehicles without anti-lock brakes, extreme braking can make the wheels lock and slide, possibly decreasing your control of the steering. If you lock the wheels, release the brake pedal and repeat the “squeeze” technique.

Braking with ABS brakes

On vehicles with anti-lock brakes, the wheels will not lock and slide when you press down hard on the brake pedal. The anti-lock brakes automatically start releasing and reapplying the front brakes independently and the rear brakes together whenever your wheels start to lock. Do not “pump” the brake pedal on vehicles equipped with anti-lock brakes. When this happens, you will feel the brake pedal pulse. This “pulse” may be an unfamiliar feeling but it is normal and indicates the ABS is working as designed.

Do not drive with your foot resting on the brake pedal; you will wear out the linings and increase your vehicle’s stopping distance. Brake rotor damage may also eventually occur.

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[DR13000( GV)03/95]

NOTE: If you are driving down a long or

steep hill, shift to a lower gear and do not apply your brakes continuously. If you apply your brakes continuously, they may overheat and become less effective.

Occasional brake squeal during light to moderate stops does not affect the function of the brake system and is normal. However, if the squeal becomes louder or more frequent, have your brakes inspected by your dealer or a qualified service technician. Ford Motor Company has not found any detrimental effects of popular mobile radio transmitting equipment installed on vehicles with the anti-lock brake system, if the equipment is installed according to the manufacturer’s instructions. However, if mobile radio transmitting equipment is installed in your vehicle and, if either the anti-lock brake system cycles or the check anti-lock light comes on at any time other than right after you turn the key to ON or during a sudden stop, have your mobile radio dealer inspect the installation. Parking Brake The parking brake should be used whenever you park your vehicle. The parking brake pedal is suspended just below the bottom of the instrument panel to the left of the brake pedal. To manually set the parking brake after parking your vehicle, apply the brake pedal with your right foot and hold it while you push the parking brake down firmly and fully with your left foot. The brake system warning light will glow. The parking brake will not set with the transmission in any forward gear position.

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The parking brake

RWARNING

Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park).

Your vehicle has an automatic parking brake release. As you move the gearshift selector to any forward gear with the engine running, the parking brake automatically releases. Your parking brake will not release automatically when you shift into R (Reverse). To release the parking brake manually, pull the brake release handle [marked (P)] located on the lower left corner of the instrument panel. The pedal is now released and will reset the next time you press the pedal. The Brake System Warning Light will glow if the parking brake is not fully released when the engine is running.

RWARNING

To prevent personal injury, do not release the parking brake while outside the vehicle.

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[DR14425( GV)10/90]

[DR14430( GV)03/94]

Always check the Brake Warning Light each time you start your engine. Driving with the parking brake on will cause the brakes to wear out quickly and will reduce the fuel economy.

RWARNING

If the parking brake is fully released, but the Brake System light remains on, have the brakes checked immediately. They may not be working properly.

The parking brake system is designed for static parking only and is not designed to stop a moving vehicle, but you can use the parking brake to stop your vehicle in an emergency if the normal brakes fail. However, since the parking brake applies only the rear brakes, the stopping distance will increase greatly and the handling of your vehicle will be adversely affected. Rear Air Suspension System (If equipped) If your vehicle is equipped with an automatic load leveling rear air suspension system, it will maintain the rear vehicle height at a constant level by automatically adding air or releasing air from the rear air springs to offset changes in vehicle loads.

A shutoff switch is located in the trunk on the right hand vertical trim panel. If this switch is in the OFF position, the automatic leveling system will not operate. The switch should be OFF whenever jacking up or towing the vehicle. If you have the mechanical cluster, “AIR SUSP” will appear in the cluster, if you have an electronic cluster, “CHECK AIR SUSPENSION”

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half page art:0010164-A

will appear in the message center when the ignition switch is in the ON position, and either the shutoff switch is in the OFF position, or a system fault has been detected.

Normal vehicle operation does not require any action by the driver.

RWARNING

On vehicles equipped with Air Suspension, turn OFF the Air Suspension switch prior to jacking, hoisting or towing your vehicle.

The air suspension switch — located on the right-hand vertical trim panel

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*[DR16000( ALL)02/93] *[DR16200( BCGV)01/93]

Driving Under Special Conditions Tips for Safe Driving

As with any new vehicle, yours may drive and handle differently from your previous vehicle. Use care until you become accustomed to its various features and driving characteristics.

Operate your vehicle within reasonable limits. Sudden acceleration, deceleration, turning, or combinations of these maneuvers can cause a vehicle to behave differently than anticipated. Driving in Bad Weather

Slippery roads

Drive cautiously on wet or snowy roads: q Do not quickly move the steering wheel

unless necessary.

q Drive slower than you normally would. q Do not use speed control. q Give your vehicle more distance to stop. q Pump the brake pedal steadily and evenly to avoid locking your wheels. (Does not apply to vehicles with anti-lock brakes.)

q Consider using one of the lower gears.

RWARNING

To avoid skidding and losing control on slippery roads, do not downshift into First (1) when you are moving faster than 20 mph (32 km/h).

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RWARNING

If your vehicle has speed control, do not use it on slippery roads. You could lose control of your vehicle and could injure someone.

If your vehicle gets stuck (for example, in mud or snow), you may try to “rock” it out of the spot. Shift, in a steady rhythm, between forward (2 [Second] gear is the recommended forward gear) and reverse gears. At the same time, press lightly on the accelerator.

RWARNING

Do not spin the wheels at over 35 mph (55 km/h). The tires may fail and injure a passenger or bystander.

By moving the vehicle backward and forward, you may gain enough momentum to move out of the spot. Do not rock the vehicle for more than a few minutes. This may overheat the engine, damage the transmission, or damage the tires. If you are still stuck after a minute or two of rocking, call for a tow truck. High water Do not drive through flooded areas unless you are sure that the water is below the bottom of the wheel rims. If you must drive through high water, drive slowly. You may have limited traction or wet brakes, so allow extra stopping distance because your vehicle will not stop as quickly as usual. After you drive through the standing water, apply your brakes gently several times as your vehicle moves slowly. This helps to dry the brakes.

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Driving With a Heavy Load There are limits to the amount of weight your vehicle can carry or tow. The total weight of your vehicle, plus the weight of the passengers and cargo, should never be more than the Gross Vehicle Weight Rating (GVWR). Also, the weight that your vehicle carries over the front axle and rear axle should never be more than the Gross Axle Weight Rating (GAWR) for the respective axle.

You can find your vehicle’s GVWR and GAWR on the Safety Compliance Certification Label on the left front door lock facing or the door latch post pillar.

The weight limits of your vehicle’s tires affect the GVWR or GAWR limitations. Usage of replacement tires with higher weight limit than originals does not increase GVWR or GAWR. Usage of lower capacity replacement tires may lower GVWR and GAWR limitations.

RWARNING

If the GVWR or the GAWR specified on the Safety Compliance Certification Label is exceeded, your vehicle may be damaged or you may lose control and injure someone.

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Limiting Your Vehicle’s Load

The load that you add to your vehicle must not exceed the maximum load stated on the Safety Compliance Certification Decal attached to the left front door pillar.

To figure the weight of your vehicle’s load, add the weights of:

the driver and passengers

luggage and any other items that you put in your vehicle

the tongue load of the loaded trailer

the weight of any equipment that has been added to your vehicle since it was delivered to your dealer

If you do not know the actual weights of these items, use the following procedure to figure the weight of a load:

1. Weigh your vehicle without the driver,

passengers and luggage. You might take your vehicle to a shipping company or an inspection station for trucks.

2. Then weigh your vehicle with the driver,

passengers and luggage.

3. Subtract the first reading from the second to

figure the total weight of the load.

After determining this load, you must also make sure that the total weight of your vehicle, plus the load it carries, is less than its GVWR. Also, make sure that the weight your vehicle carries over each axle is less than the GAWR for the respective axle.

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If your vehicle exceeds the GVWR, remove cargo from your vehicle accordingly. If your vehicle exceeds the GAWR for either axle, shift the load or remove cargo accordingly.

RWARNING

Improper distribution of your vehicle’s load or carrying weight in excess of the amount shown on the tire decal can cause rapid tire wear or loss of vehicle control.

Trailer Towing (may require trailer tow option package) Your vehicle does not come from the factory fully equipped to tow. No towing packages are available through Ford or Lincoln/Mercury dealers.

Because towing a trailer puts extra strain on your vehicle, you must follow certain precautions for your safety and the good of your vehicle:

Stay within the load limits for towing your vehicle. (See Trailer towing specifications in this chapter.)

q Carefully and thoroughly prepare your

vehicle for towing, making sure to use the right equipment and to attach it properly. (See Preparing to Tow in this chapter.)

q Use extra caution when driving your vehicle while you tow. (See Driving while you tow in this chapter.)

Service your vehicle more frequently if you tow a trailer. (See Servicing your vehicle if you tow in this chapter.)

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ten pica chart:0011371-A

Ten to 15% of the loaded trailer’s weight should be on the tongue. However, the tongue load should never exceed 10% of the maximum weight that your vehicle can safely tow.

RWARNING

Do not tow a trailer when the temporary spare tire is being used.

Your vehicle is classified as a light duty towing vehicle. The amount of weight that you can safely tow depends on the optional equipment on your vehicle. See the following chart.

Trailer towing specifications

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[DR21500( V)05/95]

Preparing to Tow

For your safety and for the good of your vehicle, use the right equipment for the type of trailer you tow. Also, make sure that all towing equipment is properly attached to your vehicle. If you are not certain that you are using the right equipment in the proper manner, see your Ford or Lincoln-Mercury dealer.

Do not use hitches that clamp onto your vehicle’s bumper. The bumper is not designed to bear the load.

Always check the pressure in all your vehicle’s tires when preparing to tow (see inflation recommendation on the tire label).

Using the hitch

Your vehicle uses one of two types of hitches (Class III hitch is an option available in Canada only), depending on how much your trailer weighs. The Class I hitch will allow you to tow a trailer weighing up to 2,000 lbs. (907 kg.). Because this type of hitch places the tongue load of a trailer on the rear wheels of your vehicle, you must distribute the load in your trailer so that only 10 to 15% of the total weight of the trailer is on the tongue.

A Class III hitch and the optional trailer tow III package (option available in Canada only) will allow you to tow a trailer weighing up to to 5,000 lbs. (2,270 kg). This type of hitch distributes the tongue load of a trailer evenly between the front and rear wheel of your vehicle and the trailer wheels.

192

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*[DR21600( ALL)01/95]

[DR21607( V)05/95]

*[DR21610( GV)01/95]

*[DR21615( GV)01/95]

*[DR21620( GV)01/95]

*[DR21625( GV)01/95]

*[DR21630( GV)01/95]

*[DR21635( GV)01/95] *[DR21640( GV)01/95]

Tie down the load so that it does not shift and change the weight on the hitch. This will prevent damage to your vehicle and make your vehicle easier to handle. Hook-Up and Adjustment Procedure — Load Equalizing Hitch (option available in Canada only)

Your vehicle is equipped with a rear air suspension system. When hooking up a trailer using a load equalizing hitch, always use the following procedure:

1. Place the unloaded vehicle on a level

surface. With the ignition on and all doors closed, allow the vehicle to level automatically (approximately one to two minutes).

2. Turn the air suspension switch on the right

side of the trunk to OFF.

3. Measure the height of a reference point on the front and rear bumpers at the center of the vehicle.

4. Attach trailer to vehicle and adjust the hitch equalizer(s) so that the front bumper height is 0 to 1/2 inch below the unloaded height. After adjustment, the rear bumper should be no higher than in step 3.

5. Turn the air suspension switch ON.

RWARNING

Adjusting an equalizing hitch so the rear bumper of the vehicle is lower or higher than it was unloaded will defeat the function of the load equalizing hitch and may cause unpredictable handling.

193

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%*[DR21650( ALL)01/95] *[DR21700( ALL)01/95]

*[DR21800( ALL)01/95] *[DR21900( ALL)01/95]

*[DR22000( ALL)01/95]

*[DR22100( ALL)01/95]

%*[DR22150( ALL)01/95] *[DR22200( ALL)01/95]

[DR22250( ALL)03/95]

Connecting the safety chains

Always attach the trailer’s safety chains to your vehicle. They help protect your trailer if the hitch breaks.

To connect the trailer’s safety chains:

1. Cross the chains under the trailer tongue

and attach them to your vehicle’s frame or hook retainers. Never attach the safety chains to your vehicle’s bumper. The bumper is not designed to bear the weight of a trailer.

2. Make sure that you leave enough slack in

the chains to allow you to turn corners.

If you use a rental trailer, follow the instructions that the rental agency gives you.

Connecting the trailer’s brakes

Electric brakes and manual, automatic, or surge-type hydraulic brakes are safe if you install them properly and adjust them according to the manufacturer’s instructions. Be sure that your trailer’s brakes meet local and federal regulations.

If your vehicle is equipped with the optional trailer tow package, provisions have been made under the instrument panel for installation of an electronic brake controller.

194

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*[DR22300( ALL)05/95]

%*[DR22350( ALL)01/95] *[DR22400( ALL)01/95]

[DR22450( ALL)03/95]

*[DR22500( ALL)01/95]

RWARNING

Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase.

Connecting the trailer’s lights Do not connect a trailer’s lighting system wiring directly to your vehicle’s lighting system wiring. To get the proper equipment for hooking up your trailer’s lights, see your local trailer dealer and your Ford dealer. Be sure to follow their instructions carefully. If your vehicle is equipped with the optional trailer tow package, the proper lamp wiring and equipment has been installed at the factory. The trailer feed wire (supplied in a box in the luggage compartment) needs a connector compatible with your trailer prior to installation. If you do not install trailer lights correctly, you may cause damage to the vehicle’s lighting system.

195

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%*[DR22600( ALL)01/95] *[DR22650( ALL)01/95]

*[DR22800( GV)01/95]

*[DR22900( GV)01/95]

%*[DR23000( ALL)01/95]

*[DR23100( ALL)01/95] *[DR23200( ALL)08/93]

Driving While You Tow Be especially careful when driving while you tow a trailer. Never drive faster than 45 mph (70 km/h) when you tow in hilly country on hot days. Also, anticipate stops so that you can brake gradually. When you tow down steep grades, move the gearshift to 1 (Low). It gives more engine braking to slow your vehicle than Drive on the downgrades. If you tow in D (Overdrive) while riding through hilly country, your vehicle may frequently shift between Overdrive and Third gears. To prevent your vehicle from shifting too much, press the Transmission Control Switch located on the shift lever. This will also give the engine more power going up hills and better engine braking going down hills. If you use the speed control while you are towing on very long, steep grades, the speed control may shut off. Servicing your vehicle if you tow If you tow a trailer for a long distance, your vehicle will need to be serviced more frequently than usual. Refer to the Maintenance Schedule and Record booklet for additional information.

196

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%*[RE00400( ALL)03/95] *[RE00450( ALL)01/95]

*[RE00500( ALL)02/95]

*[RE00600( ALL)02/95]

%*[RE00700( ALL)05/95]

%*[RE00800( ALL)05/95]

*[RE00900( ALL)05/95]

Roadside Emergencies

Jump-Starting Your Vehicle Your vehicle’s battery may die if you leave the lights on or any electrical equipment on after you turn the engine off. If this happens, you may be able to jump-start from a booster battery to start your vehicle.

RWARNING

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage.

RWARNING

To protect yourself when charging a battery, always shield your face and eyes. Make sure that you can breathe fresh air.

RWARNING

Applying too much pressure on the ends when lifting a battery could cause acid to spill. Lift the battery with a carrier or with your hands on the opposite corners.

RWARNING

Batteries contain sulfuric acid which burns skin, eyes, and clothing.

If the acid touches someone’s skin, eyes, or clothing, immediately flush the area with water for at least 15 minutes. If someone swallows the acid, have him or her drink lots of milk or water

197

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*[RE01000( ALL)03/95]

*[RE01100( ALL)03/95] [RE01150( ALL)11/90] *[RE01200( ALL)03/95]

*[RE01300( ALL)03/95]

*[RE01400( ALL)04/95]

*[RE01500( ALL)03/95]

*[RE01600( ALL)02/95]

first, then Milk of Magnesia, a beaten egg, or vegetable oil. Call a doctor immediately. To avoid damaging your vehicle or your battery, and to avoid injury to yourself, follow these directions for preparing your vehicle to jump-start and connecting the jumper cables in the order they are given. If in doubt, call for road service. Preparing Your Vehicle NOTE: also see label on battery. 1. Your vehicle has a 12-volt starting system, so

you need to use a 12-volt jumper system. You will damage your starting motor, ignition system, and other electrical parts if you connect them to a 24-volt power supply (either two 12-volt batteries in series or a 24-volt generator set).

2. Do not disconnect the battery of the disabled

vehicle. You could damage the vehicle’s electrical system.

3. Park the booster vehicle close to the hood of the disabled vehicle. Make sure the vehicles do not touch each other. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any

excessive corrosion before you attach the jumper cables.

5. Turn on the heater fan in both vehicles.

Turning on the fan helps protect the electrical system from voltage surges. Turn off all other switches and lights in both vehicles to prevent possible damage to either vehicle’s electrical systems.

198

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%*[RE01700( ALL)05/95] *[RE01800( ALL)03/95]

*[RE01900( ALL)04/95]

*[RE02000( ALL)03/95]

[RE02100( ALL)01/95]

*[RE02200( ALL)05/95]

Connecting the jumper cables 1. Connect one end of the first jumper cable to

the positive (+) terminal of the discharged battery. (You can connect either jumper cable to the positive (+) terminal, as long as you use the same cable for both positive terminals.) Most jumper cables have a red cable and a black cable. The red cable is generally used for the positive terminals and the black for the negative ones.

2. Connect the other end of the first cable to

the positive (+) terminal of the booster battery.

3. Connect one end of the second cable to the negative (Ҁ) terminal of the booster battery — NOT to the discharged battery.

4. Connect the other end of that cable to a

good metallic surface on the engine or frame of the disabled vehicle making sure it is clear of any rotating engine components. The following illustrations show where you can find a metallic surface.

RWARNING

Do not connect the end of the second cable to the negative (Ҁ) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery.

199

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[RE02700( GV)03/94]

full page art:0010336-F

The 4.6L SFI engine

200

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*[RE02900( ALL)03/95] *[RE03000( ALL)03/95]

*[RE03100( ALL)03/95]

*[RE03200( ALL)03/95]

%*[RE03300( ALL)03/95] *[RE03400( ALL)03/95]

*[RE03500( ALL)03/95] *[RE03600( ALL)03/95] *[RE03700( ALL)05/95] *[RE03800( ALL)04/95]

Jump-Starting 1. Make sure that the jumper cables are not in the way of moving engine parts, then start the booster vehicle. Run the engine at a moderate speed.

2. Let the discharged battery charge for a few minutes and then start the disabled vehicle. It may take a couple of tries before the vehicle starts. If the vehicle does not start after several attempts, there may be a different problem.

3. When both vehicles are running, let them

idle for a few minutes to charge the discharged battery.

Removing jumper cables 1. Always remove the jumper cables in the

reverse order. Remove the negative (Ҁ) end of the jumper cable from the metallic surface on the engine or frame of the disabled vehicle.

2. Remove the negative (Ҁ) cable from the

booster battery.

3. Remove the positive (+) cable from the

booster battery.

4. Remove the other end of the positive (+)

cable from the discharged battery.

After the vehicle is started, let it idle for a while to let the engine “relearn” its idle conditions. Drive it around for a while with all electrical accessories turned off to let the battery recharge. You may need to use a battery charger to fully recharge the battery.

201

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%*[RE03900( ALL)03/95] *[RE04000( ALL)01/95]

%*[RE04100( ALL)03/95] *[RE04200( GV)03/95]

*[RE04250( ALL)01/95]

*[RE04300( ALL)01/93]

Changing a Tire If you get a flat tire while you are driving, do not apply the brake heavily. Instead, gradually decrease the speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Park on a level spot, turn off the ignition, set the parking brake, and turn on the hazard flashers. The Temporary Spare Tire You may have a high pressure temporary spare tire. This spare tire is smaller than a regular tire and is designed for emergency use only. Use it only when you get a flat tire and replace it as soon as you can. This spare tire is marked with the words “TEMPORARY USE ONLY” so that you can easily identify it. NOTE: Extended use of other than

conventional spare tires on a Traction-Lok rear axle could result in a permanent reduction in effectiveness. This loss of effectiveness does not affect normal driving and should not be noticeable to the driver.

RWARNING

If you use the temporary spare tire continuously or do not follow these precautions, the tire could fail, causing you to lose control of the vehicle, possibly injuring yourself or others.

202

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*[RE04400( ALL)01/95] *[RE04500( ALL)01/95] *[RE04600( ALL)01/95]

*[RE04700( ALL)01/95] *[RE04800( ALL)01/95] *[RE04900( ALL)01/95] *[RE05000( ALL)01/95] *[RE05100( ALL)01/95]

% [RE05200( GV)11/94]

*[RE05300( GV)01/95]

When you drive with the temporary spare tire, DO NOT:

exceed 50 mph (80 km/h) under any circumstances. load your vehicle so that it is heavier than the maximum vehicle load rating listed on the tire decal. tow a trailer.

q use tire chains on this tire.

try to repair the temporary spare tire or remove it from its wheel.

q use the wheel for any other type of vehicle. q drive through an automatic car wash with

this tire. Because the temporary spare tire is smaller than a conventional tire, it reduces the ground clearance. Your vehicle may get caught in the rails and it could be damaged.

Using the Conventional Spare Tire (If equipped) If you have the conventional spare tire, you can use it as a spare or as a regular tire. This spare tire is identical to the other tires that come with your vehicle, although the wheel may not match.

203

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%*[RE05500( ALL)03/95] [RE05600( ALL)11/90]

[RE06100( GV)03/94]

two third page art:0010341-H

%*[RE06500( ALL)02/95] [RE06900( GV)12/91] *[RE07000( GV)01/95]

[RE07100( GV)11/90]

Spare Tire Location The spare is stored in the trunk.

The spare tire location To remove the spare tire: 1. Lift off the spare tire cover (if equipped). 2. Unscrew the wing-nut holding down the

spare tire.

3. Lift out the spare tire.

204

File:rcrev.ex Update:Thu Feb 1 10:47:30 1996

%*[RE07300( ALL)03/95] *[RE07525( BCGV)03/95]

[RE07550( BCGV)05/95]

*[RE07560( ALL)05/95]

[RE07655( GV)12/94]

*[RE07657( GV)05/95]

[RE07660( GV)05/92]

quarter page art:0010573-A

Preparing to Change the Tire 1. Make sure that your vehicle will not move or roll. Put the gearshift in P (Park). Set the parking brake and block the wheel that is diagonally opposite the tire that you are changing.

When one of the back wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park). To prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block the wheel (both directions) that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

RWARNING

If the vehicle slips off the jack, you or someone else could be seriously injured.

Turn off the air suspension switch (if equipped) prior to jacking.

RWARNING

On vehicles equipped with Air Suspension, turn OFF the Air Suspension switch prior to jacking, hoisting or towing your vehicle.

The air suspension switch — located in the trunk

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*[RE07875( ALL)05/95]

*[RE07900( ALL)05/95] *[RE07960( GV)05/95]

[RE08050( GV)06/92]

*[RE08125( GV)01/95]

RWARNING

To avoid injury, never run the engine with one wheel off the ground, such as when changing a tire.

2. Get out the spare tire and jack.

RWARNING

On vehicles equipped with Air Suspension, turn OFF the Air Suspension switch prior to jacking, hoisting or towing your vehicle.

3. Remove any optional wheel covers or wheel ornaments with the tapered end of a wheel nut wrench. Insert the handle of the wrench and twist it against the inner wheel cover flange. For more about removing wheel covers, see the information later in this section.

4. Loosen each wheel lug nut one-half turn

counterclockwise, but do not remove them until the tire is raised off the ground. You should pull up on the handle rather than push to develop maximum force to loosen wheel lug nuts.

206

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%*[RE08150( ALL)05/95] [RE08300( GV)12/94]

*[RE08400( ALL)05/95]

[RE08550( ALL)10/92]

half page art:0010759-A

Removing and Replacing the Tire 1. Find the jacking location notches

(a depression on plastic moulding) near the tire that you are changing. Align the two tabs on jack with rectangular notch on sheet metal. Slowly push jack straight until the tabs are against the side of the frame. MAKE SURE THE JACK IS PROPERLY POSITIONED UNDER THE FRAME. Turn the handle of the jack clockwise until the wheel is completely off the ground.

RWARNING

To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.

The improper lift point

207

File:rcrev.ex Update:Thu Feb 1 10:47:30 1996

[RE08570( ALL)05/92]

% [RE08700( GV)11/90]

quarter page art:0010687-A

[RE08725( GV)03/92]

quarter page art:0010688-A

[RE08750( GV)03/92]

quarter page art:0010689-A

*[RE08900( ALL)01/95]

NOTE: Never use the differential housing as a

lift point.

Jacking locations

Locating the notch for the jack — rear wheels

Locating the notch for the jack — front wheels 2. Turn the jack handle clockwise until the

wheel clears the ground. Remove the wheel lug nuts.

208

File:rcrev.ex Update:Thu Feb 1 10:47:30 1996

[RE08915( GV)01/96]

3.

If you are replacing the front tire (with aluminum wheels) with the temporary spare tire, you need to remove the black dust shield. Gently pull the shield over the rubber o-rings and slide it off the wheel studs. Because the rubber o-rings are soft, they should pass through the holes in the shield. If the rings do not pass through the holes, remove them from the wheel studs. Save the black dust shield for future use, and ensure the rubber o-rings are removed from wheel studs.

*[RE08925( GV)01/96]

*[RE08945( GV)01/96]

*[RE08966( GV)01/96] *[RE08985( GV)01/96]

% [RE09100( ALL)03/93]

quarter page art:0010350-A

4. Replace the flat tire with the spare tire,

making sure that the air valve stem is facing outward.

5. Reinstall the lug nuts, tightening until the

wheel is snug against the hub. The beveled edges on the lug nuts face inward. Do not fully tighten the lug nuts until you lower the vehicle. If you do, you could force the vehicle off the jack.

6. Lower the vehicle by turning the jack handle

counterclockwise.

7. Remove the jack and fully tighten the lug nuts in the order shown in the following illustration. As soon as possible, have your dealer or a qualified service technician check the lug nuts for proper torque specifications.

The lug nuts on the wheel

209

File:rcrev.ex Update:Thu Feb 1 10:47:30 1996

[RE09450( GV)01/96]

*[RE09550( GV)01/96]

*[RE09650( GV)01/96] [RE09675( GV)01/96]

[RE10000( GV)01/96]

[RE10100( GV)01/96]

%*[RE11805( GV)01/95] [RE11806( GV)03/94]

half page art:0011501-A

[RE11810( GV)05/93]

8. Place any wheel covers and ornaments in the

trunk.

9. Put the tire, jack, and wrench away. Make sure the jack is securely fastened so it does not rattle when you drive.

10. Unblock the wheels. 11. Turn the air suspension ON (if so equipped). Installation of the black dust shield When installing the regular tire, reinstall the black dust shield by orienting and sliding the shield until it is flush with the hub/rotor assembly. Aluminum wheel

The center wheel ornament Remove the center ornament from the wheel with the tapered end of the wheel nut wrench by inserting it under the notch, and rotating the handle and then prying against the wheel.

210

File:rcrev.ex Update:Thu Feb 1 10:47:30 1996

*[RE11815( GV)01/95]

[RE11835( GV)05/92]

[RE11837( GV)05/92]

half page art:0010615-C

[RE11838(M GV)03/93]

[RE11842(M GV)03/93]

[RE11850( GV)11/92]

Install the center ornament on the wheel and be sure it is snapped into place all the way around using the palm of the hand or a rubber mallet. Steel wheel with full wheelcover

Steel wheel with full wheelcover Remove the wheelcover from the wheel using the flanged end of the wheel nut wrench by inserting the handle and then prying against the inner wheelcover flange. Install the wheelcover on the wheel with the valve stem extension in the wheel matching the hole in the wheelcover. Push by hand on the outside edges of the wheelcover until it is snapped firmly in place on the wheel. NOTE: DO NOT USE A STEEL HAMMER.

211

File:rcrev.ex Update:Thu Feb 1 10:47:30 1996

[RE11900( GV)03/91]

[RE12000( GV)05/95]

*[RE13800( ALL)02/95]

*[RE13810( ALL)04/95] *[RE13900( ALL)03/95]

*[RE14000( ALL)01/95]

If you have the anti-theft locking spoked wheel cover, each wheel cover has a lock bolt behind the center hub ornament. You need a special key wrench (stored in the glove box) to pry this ornament off and to remove the lock bolt. Do not lose this wrench or you will not be able to remove the wheel cover. The key wrench has a registration number attached to it. Keep the registration number in a safe place. Complete the registration card and return it to the manufacturer as soon as you buy the vehicle. To replace the key wrench, send the I.D. card to the manufacturer. If the Engine Cranks But Does Not Start or Does Not Start After a Collision The Fuel System Shut-off Switch If the engine cranks but does not start or if you have had a collision, the fuel system shut-off switch may have been triggered. The shut-off switch is a device that stops the fuel system when your vehicle has been involved in a substantial jolt. For information on how to check and reset the fuel system shut-off switch, see Fuel system shut-off switch in the Index.

212

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%*[RE14100( ALL)05/95] *[RE14201( ALL)05/95]

*[RE14205( GV)01/96]

Towing Your Vehicle If you need to have your vehicle towed, contact a professional towing service or, if you are a member, your roadside assistance center. Recommended towing options include wheel lift towing or flat bed towing. Before your vehicle can be towed, the air suspension switch in the luggage compartment needs to be turned to the OFF position. It is recommended that your Crown Victoria be towed with wheel lift or flatbed equipment. If slingbelt equipment must be used, the towbar will deform the soft fascia (bumper). However, it will return to an acceptable shape.

213

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*[RE14300( ALL)05/95]

three fourths page art:0001463-A

*[RE14400( ALL)05/95]

When calling for a tow truck, tell the operator what kind of vehicle you have. A towing manual is available from Ford Motor Company for all authorized tow truck operators. Have your tow truck driver refer to this manual for the proper hook-up and towing procedures for your vehicle.

214

File:rchsv.ex Update:Wed Jan 31 10:46:57 1996

%*[HS00205( ALL)06/94] *[HS00210( ALL)04/95]

*[HS00215( ALL)06/94] *[HS00220( ALL)06/94] *[HS00225( ALL)06/94] *[HS00230( ALL)06/94] *[HS00235( ALL)06/94] *[HS00240( ALL)06/94]

Customer Assistance

Roadside Assistance Ford Motor Company has set up a 24-hour, seven-day-a-week hotline with trained operators that put you in touch with the help you need if you experience a problem with your vehicle. This complimentary service is provided to you throughout your warranty period of 3
years/36,000 miles (3 years/60,000 km), whichever comes first. To purchase Roadside Assistance coverages beyond this period, through Ford Auto Club, contact your Ford or Lincoln-Mercury dealer (not available in Canada).

Roadside Assistance will cover the following: q Mount your spare if you have a flat tire.

Jump-start your battery if it is dead.

q Unlock your vehicle if you are locked out. q Bring you fuel if you run out. q Tow your vehicle if you are stranded. Even non-warranty related tows, like accidents or getting stuck in mud or snow, are covered (some exclusions apply, such as impound towing and repossession).

215

File:rchsv.ex Update:Wed Jan 31 10:46:57 1996

*[HS00245( ALL)06/94] *[HS00250( ALL)06/94]

*[HS00255( ALL)04/95]

*[HS00260( ALL)04/95]

*[HS00300( ALL)01/95] *[HS00400( ALL)01/95]

%*[HS00500( ALL)03/95]

*[HS00600( ALL)04/95]

*[HS00700( ALL)04/95]

How to use Roadside Assistance

Your Roadside Assistance identification card can be found in the Owner Guide portfolio in your glove compartment. Complete the card and place it in your wallet for quick reference.

To receive roadside assistance in the United States call 1-800-241-FORD (in Canada call 1-800-665-2006).

Should you need to arrange for roadside assistance yourself, Ford Motor Company will reimburse the reasonable cost. To obtain information about reimbursement call 1-800-241-FORD (in Canada call 1-800-665-2006). If You Have a Service Problem Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships that can service your vehicle for you. This chapter tells you how to get service or maintenance for your vehicle. Service/Maintenance Concerns (U.S. or Canada)

Ford recommends taking your vehicle to your selling dealer who wants to ensure your continued satisfaction. You may, however, take your vehicle to any authorized Ford or Lincoln-Mercury dealer. In most cases, your dealer will be able to resolve your concern.

If you are not satisfied with the service you received from your dealership’s service department, talk to the service manager at the dealership, or if you still are not satisfied, talk to the owner or general manager of the dealership. In most cases, you will have your concern resolved at this level.

216

File:rchsv.ex Update:Wed Jan 31 10:46:57 1996

*[HS01000( ALL)03/95]

*[HS01025( ALL)04/95] %*[HS01050( ALL)03/95]

one inch art:0060100-E

*[HS01100( ALL)03/95]

%*[HS01150( ALL)04/95]

one inch art:0060101-C

If you are away from home when your vehicle needs to be serviced, or if you need more help than the dealer gave you, contact the Ford Customer Assistance Center to find an authorized dealership that may be able to help.

In the U.S., contact:

If you live in Canada and have any questions or concerns that the dealership cannot answer, contact the Customer Assistance Centre.

217

File:rchsv.ex Update:Wed Jan 31 10:46:57 1996

*[HS01200( ALL)04/95]

*[HS01300( ALL)04/95]

*[HS01400( ALL)04/95]

*[HS01500( ALL)04/95] *[HS01550( ALL)04/95] *[HS01600( ALL)03/95] %*[HS01700( ALL)03/95]

[HS01800( ALL)05/95]

one inch art:0010630-A

*[HS02200( ALL)03/95]

Please have the following information available when contacting Ford Customer Assistance:

your telephone number (both business and home)

the name of the dealer and the city where the dealership is located

the year and make of your vehicle

the date purchased

the current mileage on your vehicle

your Vehicle Identification Number (VIN) listed on your owner card and/or your vehicle ownership license

Vehicle Identification Number (VIN/Serial Number)

If you still have a service or product complaint, you may wish to contact the Dispute Settlement Board (U.S. only) or the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in Canada.

218

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%*[HS02300( ALL)02/95]

*[HS02400( ALL)03/95]

*[HS02500( ALL)01/95]

*[HS02600( ALL)01/95]

*[HS02700( ALL)03/95]

*[HS02750( ALL)03/95] *[HS02800( ALL)01/95] *[HS02900( ALL)01/95] *[HS03100( ALL)01/95] *[HS03200( ALL)01/95]

*[HS03300( ALL)01/95] *[HS03400( ALL)01/95] *[HS03450( ALL)01/95]

*[HS03500( ALL)01/95]

The Dispute Settlement Board (U.S. Only) The Dispute Settlement Board is a voluntary, independent dispute-settlement program available free to owners or lessees of qualifying Ford Motor Company vehicles. The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this process at any time without notice and without incurring obligations. What Kind of Cases Does the Board Review? The Board reviews all product performance and service complaints on Ford, Mercury and Lincoln Cars and Ford and Mercury Light Trucks under warranty that have not been resolved by a dealer or Ford Motor Company. The Board does not review issues involving: q A non-Ford product q A non-Ford dealership q A vehicle sales transaction q A request for reimbursement of consequential

expenses unless incidental to a service or product complaint being reviewed Items not covered by your warranty

q Alleged liability claims q Property damage where such damage is

significant when compared to the economic loss alleged under the warranty dispute

q Cases currently in litigation

219

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*[HS03600( ALL)01/95]

*[HS03650( ALL)01/95]

*[HS03700( ALL)04/95] *[HS03800( ALL)04/95] *[HS03900( ALL)04/95] *[HS04000( ALL)04/95] *[HS04200( ALL)04/95]