2011 Ford Crown Victoria Owners Manual

Table of Contents

12

12
17
19
26

26
28
32
37
43

43
44
46
47

47
52
53
65

65
66
68
69
71
74

74
74
82

Introduction

Instrument Cluster

Warning lights and chimes Gauges Message center

Entertainment Systems

AM/FM stereo AM/FM stereo with CD AM/FM stereo cassette with CD AM/FM stereo with in-dash six CD

Climate Controls

Manual heating and air conditioning Automatic temperature control Rear window defroster

Lights

Headlamps Turn signal control Bulb replacement Driver Controls

Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control

Locks and Security

Keys Locks Anti-theft system

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89
97
112
125
143

143
145
158
163
170
173
174

174
179
183
184
186
190

190
191
192
193
201
207
208
211
213

220
220
221

Table of Contents

Seating and Safety Restraints

Seating Safety restraints Airbags Child restraints

Tires, Wheels and Loading

Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing

Driving

Starting Brakes Traction Control™ Air suspension Transmission operation

Roadside Emergencies

Getting roadside assistance Hazard flasher control Fuel pump shut-off switch Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing

Customer Assistance

Reporting safety defects (U.S. only) Reporting safety defects (Canada only)

Cleaning

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Table of Contents

Maintenance and Specifications

Engine compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data

Crown Victoria Severe Duty

Accessories

Ford Extended Service Plan

Scheduled Maintenance

Normal scheduled maintenance and log

Index

229

231
233
236
238
244
260
263
264
267
270

300

302

306

311
328

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

Copyright © 2011 Ford Motor Company

2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Introduction

CONGRATULATIONS Congratulations on acquiring your new Ford Motor Company product. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com • In Canada: www.ford.ca • In Mexico: www.ford.com.mx • In Australia: www.ford.com.au Additional owner information is given in separate publications. This vehicle’s Owner’s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available. Remember to pass on this vehicle’s Owner’s Guide when reselling the vehicle. It is an integral part of the vehicle.

WARNING: Fuel pump shut-off switch: In the event of an accident the safety switch will automatically cut off the fuel

supply to the engine. The switch can also be activated through sudden vibration (e.g. collision when parking). To reset the switch, refer to the Fuel pump shut-off switch in the Roadside Emergencies chapter.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.

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Introduction

Warning symbols on your vehicle

When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.

Protecting the environment We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol. CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to

the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

PERCHLORATE MATERIAL Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

BREAKING-IN YOUR VEHICLE Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed frequently in order to give the moving parts a chance to break in. Drive your new vehicle at least 1,000 miles (1,600 km) before towing a trailer. For more detailed information about towing a trailer, refer to Trailer towing in the Tires, Wheels and Loading chapter.

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Introduction

Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage.

SPECIAL NOTICES

New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.

Special instructions For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints chapter. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag.

Notice to owners of Severe Duty vehicles (Crown Victoria only) Before you drive your vehicle, be sure to read the Crown Victoria Severe Duty chapter. This chapter contains important operation and maintenance information.

DATA RECORDING

Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing

2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Introduction

your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威 Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See your SYNC威 supplement for more information.

buckled/fastened;

Event Data Recording This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: • How various systems in your vehicle were operating; • Whether or not the driver and passenger seatbelts were • How far (if at all) the driver was depressing the accelerator • How fast the vehicle was travelling; and • Where the driver was positioning the steering wheel. This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.

and/or the brake pedal; and

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Introduction

To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC威 or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNC威 supplement for more information. Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only) the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searches your request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC威 supplement for more information.

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Introduction

CELL PHONE USE The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However, drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile Communication Equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you

use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws.

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required information and warnings.

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Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

See Owner’s Guide

Fasten Safety Belt

Airbag - Front

Airbag - Side

Child Seat Tether Anchor

Child Seat Lower Anchor

Brake System

Anti-Lock Brake System

Parking Brake System

Brake Fluid - Non-Petroleum Based

Parking Aid System

Stability Control System

Speed Control

Master Lighting Switch

Hazard Warning Flasher

Fog Lamps-Front

Fuse Compartment

Fuel Pump Reset

Windshield Wash/Wipe

Windshield Defrost/Demist

Rear Window Defrost/Demist

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Introduction

Vehicle Symbol Glossary

Power Windows Front/Rear

Child Safety Door Lock/Unlock

Power Window Lockout

Interior Luggage Compartment Release

Panic Alarm

Engine Oil

Engine Coolant

Engine Coolant Temperature

Do Not Open When Hot

Battery

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas

Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

MAX MIN

Service Engine Soon

Engine Air Filter

Passenger Compartment Air Filter

Jack

Check Fuel Cap

Low Tire Pressure Warning

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Instrument Cluster

WARNING LIGHTS AND CHIMES

Standard instrument cluster

Optional instrument cluster Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works. If any light remains on after starting the vehicle, refer to the respective system warning light for additional information.

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Service engine soon: The service engine soon indicator light illuminates when the ignition is first turned on to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. Normally, the service engine soon light will stay on until the engine is cranked, then turn itself off if no malfunctions are present. However, if after 15 seconds the service engine soon light blinks eight times, it means that the vehicle is not ready for I/M testing. See the Readiness for Inspection/Maintenance (I/M) testing in the Maintenance and Specifications chapter. Solid illumination after the engine is started indicates the on-board diagnostics system (OBD-II) has detected a malfunction. Refer to On-board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and contact your authorized dealer as soon as possible.

WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel

system, interior floor coverings or other vehicle components, possibly causing a fire.

Powertrain malfunction indicator (if equipped): Illuminates when a powertrain fault has been detected. Contact your authorized dealer as soon as possible. Check fuel cap (if equipped): Illuminates when the fuel cap may not be properly installed. Continued driving with this light on may cause the Service engine soon warning light to come on. Refer to Fuel filler cap in the Maintenance and Specifications chapter.

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Brake system warning light: To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the on position when the engine is not running, or in a position between on and start, or by applying the parking brake when the ignition is turned to the on position. If the brake system warning light does not illuminate at this time, seek service immediately from your authorized dealer. Illumination after releasing the parking brake indicates low brake fluid level and the brake system should be inspected immediately by your authorized dealer.

BRAKE

WARNING: Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking

performance may occur. It will take you longer to stop the vehicle. Have the vehicle checked by your authorized dealer. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.

ABS

Anti-lock brake system: If the ABS light stays illuminated or continues to flash, a malfunction has been detected, have the system serviced immediately by your authorized dealer. Normal braking is still functional unless the brake warning light also is illuminated. Airbag readiness: If this light fails to illuminate when the ignition is turned to on, continues to flash or remains on, have the system serviced immediately by your authorized dealer. A chime will sound when there is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety belt. A Belt-Minder威 chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minder威 chime feature.

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Charging system: Illuminates when the battery is not charging properly. If it stays on while the engine is running, there may be a malfunction with the charging system. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component. Engine oil pressure: Illuminates when the oil pressure falls below the normal range. Check the oil level and add oil if needed. Refer to Engine oil in the Maintenance and Specifications chapter. Engine coolant temperature: Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as possible, switch off the engine and let cool. Refer to Engine coolant in the Maintenance and Specifications chapter.

WARNING: Never remove the coolant reservoir cap while the engine is running or hot.

Traction Control™ : Flashes when the Traction Control™ system is active. It will be illuminated solidly if there is a fault with the system; traction control will be disabled. Have the system serviced immediately. Refer to the Driving chapter for more information. Severity indicator (if equipped): Displays the indicated severity color when any of the following warning conditions has occurred: • Red: Low Oil Pressure, Charge • Amber: Low Fuel Refer to Message center in this chapter.

System, Engine Coolant Over Temperature, Door Ajar

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Low tire pressure warning: Illuminates when your tire pressure is low. If the light remains on at start up or while driving, the tire pressure should be checked. Refer to Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for three seconds to ensure the bulb is working. If the light does not turn on, have the system inspected by your authorized dealer. For more information on this system, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter. Air suspension (if equipped): Illuminates when the air suspension is turned off, the load limit is exceeded or the air suspension system requires servicing. Low fuel (if equipped): Illuminates when the fuel level in the fuel tank is at or near empty (refer to Fuel gauge in this chapter for more information). O/D off: Illuminates when the overdrive function of the transmission has been turned off; refer to the Driving chapter. If the light does not illuminate, have the transmission serviced soon, or damage may occur. Speed control (if equipped): Illuminates when the speed control is activated. Turns off when the speed control system is deactivated.

O/D OFF

Door ajar (if equipped): Illuminates when one of the doors is not completely shut and the ignition is turned to on. With the ignition in on position, a tone will sound for one second (if a door is open).

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Turn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators stay on or flash faster, check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on.

Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened. Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off or accessory position and the driver’s door is opened.

GAUGES

Speedometer: Indicates the current vehicle speed. Refer to the Message center in this chapter to change your display to a digital speedometer. The digital display is more accurate than the analog gauge and may not match.

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Instrument Cluster

Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.

WARNING: Never remove the coolant reservoir cap while the engine is running or hot.

Odometer: Registers the total miles (kilometers) of the vehicle. • Without Message center To switch the display from Metric to English, press and hold the button on the cluster for three seconds. • With Message center Refer to Message center in this chapter on how to switch the display from Metric to English and the odometer to the speedometer.

Trip odometer: Registers the miles (kilometers) of individual journeys. • Without message center Press and release the button on the cluster to switch between odometer and trip odometer display. To reset, press the button again until the trip reading resets.

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• With message center See TRIP A/B under Message center in this chapter.

Tachometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine.

Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The arrow near the fuel pump icon indicates which side of the vehicle the fuel filler door is located. Refer to Filling the tank in the Maintenance and Specifications chapter for more information.

MESSAGE CENTER (IF EQUIPPED) With the ignition in the on position, the message center, located on your instrument cluster, displays important vehicle information through a constant monitor of vehicle systems. You may select display features on the message center for a display of status. The system will also notify you of potential vehicle problems with a display of system warnings followed by a long indicator chime.

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Instrument Cluster

Your display can show up to three reconfigurable telltales at one time. What ever is displayed in the top left corner has the highest priority. Premium Display Severity Indicator (located under the message center): Indicates severity of the information being displayed on the premium display. Red for high severity, amber for medium severity, and non-lit for information only. For example, a door ajar warning would be accompanied by a red indicator, low fuel by an amber indicator, and fuel economy by an absence of the indicator. The indicator always illuminates with the highest severity rating of the warnings displayed.

Info (Information menu) Press the INFO button repeatedly to cycle through the following features listed:

Press the RESET button reset functions in the information menu. TRIP A/B Registers the distance of individual journeys. Press and release INFO button until the A or B trip appears in the display (this represents the trip mode). Press and hold the RESET button for two seconds to reset. Refer to UNITS later in this section to switch the display from Metric to English. MILES (km) TO EMPTY This displays an estimate of approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition off when refueling to allow this feature to correctly detect the added fuel. 20

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Instrument Cluster

service stations

The DTE function will display FUEL LEVEL LOW and sound a tone for one second when you have approximately 50 miles (80 km) to empty. If you RESET this warning message, this display and tone will return within 10 minutes or 10 miles (16 km). DTE is calculated using a running average fuel economy, which is based on your recent driving history of 500 miles (800 km). This value is not the same as the average fuel economy display. The running average fuel economy is reinitialized to a factory default value if the battery is disconnected. AVERAGE FUEL XX.X MPG (L/100km) Average fuel economy displays your average fuel economy in miles/gallon or liters/100 km. If you calculate your average fuel economy by dividing gallons of fuel used by 100 miles traveled (kilometers traveled by liters used), your figure may be different than displayed for the following reasons: • Your vehicle was not perfectly level during fill-up • Differences in the automatic shut-off points on the fuel pumps at • Variations in top-off procedure from one fill-up to another • Rounding of the displayed values to the nearest 0.1 gallon (liter) 1. Drive the vehicle at least 5 miles (8 km) with the speed control system engaged to display a stabilized average. 2. Record the highway fuel economy for future reference. It is important to press the RESET control (press and hold RESET for two seconds in order to reset the function) after setting the speed control to get accurate highway fuel economy readings. FUEL ECONOMY MPG (L/km) This displays instantaneous fuel economy as a bar graph ranging from ↓ poor economy to ↑ excellent economy. Your vehicle must be moving to calculate instantaneous fuel economy. When your vehicle is not moving, this function shows ↓, one or no bars illuminated. Instantaneous fuel economy cannot be reset. TIMER Timer displays the trip elapsed drive time. To operate, do the following: 1. Press and release RESET in order to start the timer.

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Instrument Cluster

2. Press and release RESET to pause the timer. 3. Press and hold RESET until the timer resets. System Check and Vehicle Feature Customization Press the SETUP button repeatedly to cycle the message center through the following features listed:

Press SELECT to select functions in the setup menu: PRESS SELECT TO BEGIN SYSTEM CHECK When this message appears, press SELECT and the message center will begin to cycle through the following systems and provide a status of the item if needed. Note: Some systems show a message only if a condition is present. 1. OIL LIFE — HOLD RESET IF NEW OIL 2. WASHER FLUID 3. AIR SUSPENSION (if equipped) 4. RECONFIGURABLE TELLTALES — OK — FAILED RED — FAILED AMBER SCREEN FORM Press SELECT to change the display: • ODOMETER • SPEEDO TEXT SIZE Press SELECT to change the display text size: • NORMAL • LARGE 22

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Instrument Cluster

UNITS Displays the current units English or Metric. Press SELECT to change the display units. • ENGLISH • METRIC LANGUAGE Displays the current language selected. Press SELECT to change the display language. • ENGLISH • ESPANOL • FRANCAIS OIL LIFE START VALUE PRESS SELECT TO CHANGE Press SELECT to change the oil life start value. OIL LIFE START VALUE SET TO XXX% will be displayed. To reset the oil monitoring system to 100% after each oil change, perform the following: 1. Press and hold the RESET control for two seconds and release. Oil life is set to 100% and “OIL LIFE XXX% HOLD RESET IF NEW OIL” is displayed. 2. Press and hold the RESET control for three seconds and release. Oil life is set to 100% and “OIL LIFE START VALUE SET TO XXX%” is displayed. System warnings System warnings alert you to possible problems or malfunctions in your vehicle’s operating systems. In the event of a multiple warning situation, the message center will cycle the display to show all warnings by displaying each one for four seconds. The message center will display the last selected feature if there are no more warning messages. This allows you to use the full functionality of the message center after you acknowledge the warning by pressing the RESET control and clearing the warning message.

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Warning messages that have been reset are divided into three categories: • They cannot be reset until the condition is corrected. • They will reappear on the display 10 minutes from the reset. • They will not reappear until an ignition off-on cycle has been

completed.

This acts as a reminder that these warning conditions still exist within the vehicle. DOOR AJAR — Displayed when a door is not completely closed. POWERTRAIN MALFUNCTION — Displayed when the powertrain is not operating properly. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. COOLANT OVER TEMPERATURE — Displayed when the engine coolant is overheating. Stop the vehicle as soon as safely possible, turn off the engine and let it cool. Check the coolant and coolant level. Refer to Engine coolant in the Maintenance and Specifications chapter. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.

WARNING: Never remove the coolant reservoir cap while the engine is running or hot.

CHECK FUEL CAP — Displayed when the fuel filler cap is not properly installed. Check the fuel filler cap for proper installation. Refer to Fuel filler cap in the Maintenance and Specifications chapter. CHECK AIR SUSPENSION — Displayed when the air suspension system is not operating properly. If this message is displayed while driving, pull off the road as soon as safely possible. For more information, refer to Air suspension system in the Driving chapter. AIR SUSP OFF — Displayed when the air suspension system is turned off. For more information, refer to Air suspension system in the Driving chapter. FUEL LEVEL LOW — Displayed as an early reminder of a low fuel condition. Warning message can be reset by pressing the RESET button, but will return after 10 minutes. If any other button is pressed besides RESET, the message ’’PRESS RESET TO CLEAR’’ will appear in the message center. Once this message disappears (after approximately two seconds), press RESET to clear the warning.

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TRUNK AJAR — Displayed when the trunk is not completely closed. OVERDRIVE OFF — Displayed when the overdrive is enabled or disabled. LOW TIRE PRESSURE — Displayed when one or more tires on your vehicle have low tire pressure. Refer to Inflating your tires in the Tires, Wheels and Loading chapter. TIRE PRESSURE MONITOR FAULT — Displayed when the Tire Pressure Monitoring System is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. TIRE PRESSURE SENSOR FAULT — Displayed when a tire pressure sensor is malfunctioning, or your spare tire is in use (Note: this includes the use of the optional full-sized matching spare tire and wheel). For more information on how the system operates under these conditions, refer to Tire Pressure Monitoring System (TPMS) in the Tires, Wheels and Loading chapter. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. WASHER FLUID LEVEL LOW — Indicates the washer fluid reservoir is less than one quarter full. Check the washer fluid level. Refer to Windshield washer fluid in the Maintenance and Specifications chapter. ENGINE OIL CHANGE SOON — Displayed when the engine oil life remaining is 10% or less. OIL CHANGE REQUIRED — Displayed when the oil life left reaches 0%. An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule. Use only recommended engine oils.

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Entertainment Systems

AUDIO SYSTEMS

AM/FM stereo (if equipped)

VOL PUSH ON

TONE

CLK

TONE VOL

ST DX FM

12

SEEK

TUNE

AM/FM

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that

drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

to find the

1. Seek: Press next strong station down/up the frequency band. 2. Tune: Press change radio frequency down/up.

to manually

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Entertainment Systems

3. AM/FM: Press to choose a frequency band in radio mode.

AM/FM

4. Memory preset buttons: To set a station: Select frequency band AM/FM; tune to a station, press and hold a preset button until sound returns. 5. Power/volume: Press to turn ON/OFF; turn to increase or decrease volume levels.

6. Tone: Press TONE until the desired level — Bass, Treble, Fade appears on the display. Turn the volume control to raise/lower the levels, or to move the audio sound from the right to left or the front to back (if equipped). 7. CLK (Clock): To set the hour, press and hold CLK until CLOCK SET appears in the display. Continue to hold CLK as you press SEEK to decrease increase To set the minute, press and hold CLK until CLOCK set appears in the display. Continue to hold CLK as you press TUNE to decrease increase

the minutes.

the hours.

or

or

TONE

CLK

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Entertainment Systems

AM/FM Stereo Single CD Premium audio system (if equipped)

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that

drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

1. CD slot: Insert a CD, label side up. With the ignition on, the radio will begin play when a CD is inserted. If the ignition is off, press CD prior to inserting a disc. Do not force a disc into the system as damage could result. 2. SEEK: Press to access the next station or CD track. Press and hold to advance/reverse in the current CD track. 28

) or previous (

) radio

2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Entertainment Systems

) the radio

) or down (

3. TUNE: Press to manually go up frequency. 4. MUTE: Press to mute the playing media. Press again to return to the playing media or turn the volume control to adjust the volume. 5. Eject: Press to eject the CD. If the disc is not removed within the allotted time, the system will automatically reload the CD and begin play. Note: The eject function will work when the ignition is turned off. 6. BASS: Press BASS; then press decrease/increase the level of bass output. TREB (Treble): Press TREB; then press decrease/increase the level of treble output. 7. BAL (Balance): Press BAL; then to shift sound to press the left/right speakers.

SEL

SEL

SEL

to

to

BASS

FADE

TREB

BAL

SEL

SEL

FADE: Press FADE; then press rear/front speakers. 8. SEL: Use with Bass, Treble, Balance, Fade and other menu functions.

SEL

to shift sound to the

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Entertainment Systems

9. MENU: Press MENU to access the following functions:

SEL

SEL

to enable the

Autoset: Allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. Press to turn MENU until AUTOSET appears in the display. Press ON or OFF. When the six strongest stations are filled, the station stored in preset 1 will begin playing. If there are less than six strong stations, the system will store the last one in the remaining presets. When activated, AUTOSET will momentarily appear in the display when any of the preset controls are pressed. Compression: Brings soft and loud CD passages together for a more consistent listening level when in CD mode. Press MENU until compression status is displayed. Press compression feature when COMPRESS OFF is displayed. Press SEL again to disable the feature when COMPRESS ON is displayed. When activated, the compression icon will appear in the display. Speed sensitive volume: Radio volume changes automatically and slightly with vehicle speed to compensate for road and wind noise. Recommended level is 1–3. Level 0 turns the feature off and level 7 is the maximum setting. Press MENU to access and use setting. The level will appear in the display. Setting the clock: Press MENU until SET HOURS or SET MINUTES is displayed. Press hours/minutes. Press MENU again to disengage clock mode. Note: The menu selections will remain in the display for approximately 10 seconds, at which time the display will return to the previous mode. You may also exit the menu options by pressing any other audio control. 10. Memory presets: To set a station: Select frequency band, tune to a station, press and hold a preset button until sound returns.

to manually decrease/increase the

to adjust the volume

SEL

SEL

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Entertainment Systems

11. On/Off/Volume: Press to turn on/off; turn to adjust the volume levels. Note: With the ignition turned off, you may press the volume control to momentarily view the clock. 12. CD: Press to enter CD mode if a CD is already present in the system. In radio mode, the CD icon will appear in the display if a CD is loaded into the system. 13. AM: Press to select the AM frequency.

14. FM: Press to select the FM frequency. Press repeatedly to switch between FM1 and FM2. 15. SHUF (Shuffle): Press to play all tracks on the current CD in random order. Press again to stop. 16. SCAN: Press SCAN to hear a brief sampling of radio stations or CD tracks. Press again to stop.

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Entertainment Systems

Premium/Premium sound satellite compatible AM/FM stereo Single CD/Cassette system (if equipped)

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that

drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

1. CD slot: Insert a CD, label side up. With the ignition on, the radio will begin to play a CD once inserted. With the ignition off, the CD control must be pressed before inserting the disc. Failure may result in damage to the CD and/or audio system.

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Entertainment Systems

SEL-TEXT

2. CD eject: Press to eject a CD. If the disc is not removed within the allotted time, the system will automatically reload the CD and begin play. Note: The eject function will work when the ignition is turned off. 3. BASS: Press BASS; then to press decrease/increase the level of bass output. TREB (Treble): Press TREB; then press decrease/increase the level of treble output. 4. BAL (Balance): Press BAL; then to shift press sound to the left/right speakers.

SEL-TEXT

SEL-TEXT

to

SEL-TEXT

SEL-TEXT

SEL-TEXT

BASS

BASS

FADE

TREB

TREB

BAL

FADE: Press FADE; then to shift press sound to the rear/front speakers.

SEL-TEXT

BAL

FADE

SEL-TEXT

5. Phone/mute: Press to mute the playing media. Press again to return to the playing media or turn the volume control to adjust the volume. 6. SEL/TEXT: Use with Bass, Treble, Balance, Fade and other menu functions. TEXT: TEXT is only available when equipped with Satellite radio. Your radio may be equipped with Satellite ready capability. The kit to enable Satellite reception is available through your dealer. Detailed Satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability.

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Entertainment Systems

7. MENU: Press MENU repeatedly to access RDS ON/OFF. Press

SEL-TEXT

to switch RDS

ON or OFF. Press MENU again to access Program type mode or Show Type/Name mode. (MENU must be pressed within 10 seconds to proceed to the next RDS mode.) The Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC) recommend that FM radio broadcasters use RDS technology to transmit information. FM radio stations are independently operated and individually elect to use RDS technology to transmit station ID and program type as desired. FIND Program type: Allows you to search RDS-equipped stations for a certain category of music format: Classic, Country, Info, Jazz, Oldies, R&B, Religious, Rock, Soft, Top 40. With RDS ON, press MENU until the program type menu is displayed. One of the various program types will appear. Press SEL-TEXT to scroll through music types. Press SEEK or SCAN to search for a station playing the requested music category. Show TYPE: Selects between displaying the station’s call letters or music format when RDS is enabled. Press and hold MENU until SHOW XX appears in the display. Press to select NAME or TYPE. Compression: Brings soft and loud CD passages together for a more consistent listening level when in CD mode. Press MENU repeatedly until compression status is displayed. Press control to enable the compression feature when COMPRESS OFF is displayed. control again to disable the feature when Press COMPRESS ON is displayed. When activated, the compression icon will appear in the display. Occupancy mode (Available only on Premium sound audios): Press MENU repeatedly until occupancy mode appears in the display. Press REAR SEATS occupancy mode. Autoset: Allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. Press MENU repeatedly until AUTOSET appears in the display. Press

to select ALL SEATS, DRIVERS SEATS or

SEL-TEXT

SEL-TEXT

SEL-TEXT

SEL-TEXT

SEL-TEXT

to switch ON or OFF. When the six strongest

stations are filled, the station stored in preset 1 will begin playing. If there are less 34

2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Entertainment Systems

to adjust

SEL/TEXT

than six strong stations, the system will store the last one in the remaining presets. When activated, AUTOSET will momentarily appear in the display when any of the preset controls are pressed. Speed sensitive volume: Radio volume changes automatically and slightly with vehicle speed to compensate for road and wind noise. Recommended level is 1–3. Level 0 turns the feature off and level 7 is the maximum setting. Press MENU repeatedly to access and use the volume setting. The level will appear in the display. Dolby: Works in tape mode to reduces tape noise and hiss. Press MENU until DOLBY XX appears in the display. Press switch ON or OFF. The Dolby威 noise reduction system is manufactured under license from Dolby Laboratories Licensing Corporation. Dolby威 and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Setting the clock: Press MENU repeatedly until SET HOURS or SET MINUTES is displayed. Press decrease/increase the hours/minutes. Press MENU again to disengage clock mode. Note: The menu selections will remain in the display for approximately 10 seconds, at which time the display will return to the previous mode. You may also exit the menu options by pressing any other audio control. 8. Cassette: Insert a cassette facing to the right. 9. TUNE: Press to manually go up or down the radio frequency.

to manually

SEL-TEXT

SEL-TEXT

to

CAT: CAT is only available when equipped with Satellite Radio. Your system may be equipped with Satellite ready capability. The kit to enable Satellite reception is available through your dealer. Detailed Satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability. 10. Side 1–2: Press to access the next side of the cassette tape. The display will indicate whether TAPE 1 or TAPE 2 is playing.

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

REW

FF

Entertainment Systems

11. SEEK: Press to access the next/previous radio station, tape selection or CD track. 12. REW (Rewind): Press to rewind in tape or CD mode.

FF (Fast forward): Press to fast forward in tape or CD mode.

13. SCAN: Press SCAN to hear a brief sampling of radio stations, selections or CD tracks. Press again to stop. 14. SHUF (Shuffle): Press to play the tracks on the current CD in random order. Press again to stop. 15. Memory presets: To set a station: Select frequency band, tune to a station, press and hold a preset button until sound returns. 16. AM/FM: Press to switch between AM/FM1/FM2 modes.

17. Tape eject: Press to eject the tape.

18. CD/TAPE: Press to switch between CD and TAPE mode. In radio and tape mode, the CD icon will appear in the display if a CD is loaded into the system. 19. SAT: Your system may be equipped with Satellite Ready capability. The kit to enable the Satellite reception is available through your dealer. Detailed satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability.

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Entertainment Systems

20. On/Off/Volume: Press to turn on/off; turn to adjust the volume levels. Note: With the ignition turned off, you may press the volume control to momentarily view the clock.

AM/FM Premium sound satellite compatible Stereo In-dash Six CD sound system (if equipped)

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that

drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

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Entertainment Systems

1. CD slot: To insert a CD, press LOAD. Wait to insert a CD until the system displays LOAD CD #. When the system is ready, insert a CD, label side up. 2. SEEK: Press to access the next/previous radio station or CD track. Press and hold to advance/reverse in the current CD track. 3. TUNE/CAT: Press to manually go up or down the radio frequency. TEXT is only available when equipped with Satellite radio. Your system may be equipped with Satellite ready capability. The kit to enable Satellite reception is available through your dealer. Detailed Satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability. 4. MUTE: Press to mute the playing media. Press again to return to the playing media or turn the volume control to adjust the volume. 5. Eject: Press to eject CD(s) when the ignition is on or off. Numbers will illuminate in the display indicating which CD slots are loaded with CDs. To eject a specific CD, press eject and the corresponding preset number. If no preset is selected, the system will eject the currently selected CD. Press and hold to eject all loaded discs. Note: If the CD is not removed within 15 seconds, the system will reload the disc and begin play if the system is on. 6. BASS: Press BASS; then to press decrease/increase the level of bass output. TREB (Treble): Press TREB; then press decrease/increase the level of treble output. 38

SEL-TEXT

SEL-TEXT

to

SEL-TEXT

SEL-TEXT

BASS

BASS

TREB

TREB

2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Entertainment Systems

7. BAL (Balance): Press BAL; then to shift press sound to the left/right speakers.

SEL-TEXT

FADE: Press FADE; then press

SEL-TEXT

to shift sound

to the rear/front speakers.

BAL

FADE

BAL

FADE

SEL-TEXT

SEL-TEXT

to switch

SEL-TEXT

8. SEL-TEXT: Use with Bass, Treble, Balance, Fade and other menu functions. TEXT: TEXT is only available when equipped with Satellite radio. Your system may be equipped with Satellite ready capability. The kit to enable Satellite reception is available through your dealer. Detailed Satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability. 9. MENU: Press MENU repeatedly to access RDS ON/OFF. Use RDS ON/OFF. Press MENU again to access Program type mode or Show Type mode. (MENU must be pressed within 10 seconds to proceed to the next RDS mode.) The Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC) recommend that FM radio broadcasters use RDS technology to transmit information. FM radio stations are independently operated and individually elect to use RDS technology to transmit station ID and program type as desired. FIND Program type: Allows you to search RDS-equipped stations for a certain category of music format: Classic, Country, Info, Jazz, Oldies, R&B, Religious, Rock, Soft, Top 40. With RDS ON, press MENU until the program type menu is displayed. SEL-TEXT One of the various program types will appear. Press to scroll through music types. Press SEEK or SCAN to search for a station playing the requested music category. Show TYPE: Selects between displaying the station’s call letters or music format when RDS is enabled. Press MENU until SHOW XX appears in the display. Press to select NAME or TYPE.

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Entertainment Systems

SEL-TEXT

SEL-TEXT

SEL-TEXT

Compression: Brings soft and loud CD passages together for a more consistent listening level when in CD mode. Press MENU until to enable the compression status is displayed. Press compression feature when COMPRESS OFF is displayed. Press the SEL control again to disable the feature when COMPRESS ON is displayed. When activated, the compression icon will illuminate in the display. Occupancy mode (if equipped): Press MENU until occupancy mode to select ALL SEATS, appears in the display. Press DRIVERS SEAT or REAR SEATS occupancy mode. Autoset: Allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. Press MENU until AUTOSET appears in the display. Press to turn ON or OFF. When the six strongest stations are filled, the station stored in preset 1 will begin playing. If there are less than six strong stations, the system will store the last one in the remaining presets. When activated, AUTOSET will appear in the display when any of the preset controls are pressed. Speed sensitive volume: Radio volume changes automatically and slightly with vehicle speed to compensate for road and wind noise. Recommended level is 1–3. Level 0 turns the feature off and level 7 is the maximum setting. Press MENU to access and use setting. The level will appear in the display. Setting the clock: Press MENU until SELECT HOUR or SELECT MINS is displayed. Press hours/minutes. Press MENU again to disengage clock mode. 10. Memory presets: To set a station: Select frequency band, tune to a station, press and hold a preset button until sound returns. In CD mode, press to select a specific CD to play. 11. On/Off/Volume: Press to turn on/off; turn to adjust the volume levels. Note: With the ignition off, you may press the volume control to momentarily view the clock. 40

to increase/decrease the

to adjust the volume

SEL-TEXT

SEL-TEXT

2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Entertainment Systems

12. LOAD: Press to load a CD. Press LOAD and a specific preset to load in that particular slot. Available slots are indicated by small flashing indicators in the display. When the system is ready to accept a disc, LOAD CD X will appear in the display. Load the CD. Press and hold to autoload up to 6 discs. Note: Ensure that the system is ready to accept the CD. Do not force the disc into the CD slot as damage could result. 13. AM/FM: Press repeatedly to switch between AM/FM1/FM2 mode.

14. CD: Press to enter CD mode. Press CD and a preset to select a specific CD to play. 15. SAT: Your system may be equipped with Satellite Ready capability. The kit to enable the Satellite reception is available through your authorized dealer. Detailed satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability. 16. SHUF (Shuffle) /SCAN: Press SCAN to hear a brief sampling of radio stations or CD tracks on the current CD. Press again to stop. SHUF (Shuffle): Press and hold to play the CD tracks in random order for the CD currently being played. Press again to stop.

GENERAL AUDIO INFORMATION Radio frequencies: AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: AM - 530, 540–1700, 1710 kHz FM- 87.7, 87.9–107.7, 107.9 MHz Radio reception factors: There are three factors that can affect radio reception: • Distance/strength: The further you travel from a station, the weaker • Terrain: Hills, mountains, tall buildings, power lines, electric fences, traffic lights and thunderstorms can interfere with your reception. • Station overload: When you pass a broadcast tower, a stronger signal may overtake a weaker one and play while the weak station frequency is displayed.

the signal and the weaker the reception.

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Entertainment Systems

and turning the hub.

Cassette player care: • Use only cassettes that are 90 minutes long or less. • Tighten very loose tapes by inserting a finger or pencil into the hole • Remove loose labels before inserting tapes. • Allow tapes which have been subjected to extreme heat, humidity or • Clean the cassette player head with a cassette cleaning cartridge after

cold to reach a moderate temperature before playing.

10–12 hours of play to maintain good sound/operation.

Don’t: • Expose tapes to direct sunlight, extreme humidity, heat or cold. • Leave tapes in the cassette player for a long time when not being

played.

CD/CD player care: Do: • Handle discs by their edges only. Never touch the playing surface. • Inspect discs before playing. Clean only with an approved CD cleaner

and wipe from the center out.

of time.

Don’t: • Expose discs to direct sunlight or heat sources for extended periods • Clean using a circular motion. CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Dirty, warped or damaged CDs, irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player. The label may peel and cause the CD to become jammed. It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels. Ballpoint pens may damage CDs. Please contact your authorized dealer for further information. Audio system warranty and service: Refer to the Warranty Guide/Customer Information Guide for audio system warranty information. If service is necessary, see your dealer or qualified technician. 42

2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Climate Controls

HI

LO

A/C

MIX

OFF

VENT

NORM

FLOOR

MAX A/C

MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in the vehicle. 2. Temperature selection: Controls the temperature of the airflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in the vehicle. See the following for a brief description on each control. MAX A/C: Uses recirculated air to cool the vehicle. Air flows from the instrument panel vents only. This mode will help prevent unpleasant odors from entering the vehicle. NORM A/C: Uses outside air to cool the vehicle. Air flows from the instrument panel vents only. VENT: Distributes outside air through the instrument panel vents. OFF: Outside air is shut out and the fan will not operate. FLOOR: Distributes outside air through the floor vents. MIX: Distributes outside air through the windshield defroster vents, floor vents and side window demisters.

: Distributes outside air through the windshield defroster vents and

the side window demisters.

position.

the air flow selector in the

air flow selector in OFF or MAX A/C.

Operating tips • To reduce fog build-up on the windshield during humid weather, place • To reduce humidity build-up inside the vehicle: do not drive with the • Under normal weather conditions, do not leave the air flow selector in MAX A/C or OFF when the vehicle is parked. This allows the vehicle to “breathe” using the outside air inlet vents. • Do not put objects under the front seats that will interfere with the • Remove any snow, ice or leaves from the air intake area at the base of

airflow to the back seats.

the windshield.

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Climate Controls • A small amount of air may be felt from the floor vent regardless of the

air distribution setting that is selected.

During extreme high ambient temperatures when idling stationary for extended periods of time in gear, it is recommended to run the A/C in the MAX A/C position reduce blower fan speed from the highest setting and put the vehicle’s transmission into the park gear position to continue to receive cool air from your A/C system. To aid in side window defogging/demisting in cold weather: 1. Select NORM A/C. 2. Adjust the temperature control to maintain comfort. 3. Set the fan speed to HI. 4. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel.

ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC) SYSTEM (IF EQUIPPED)

10

11

OUTSIDE TEMP

AUTO

OFF

AUTOMATIC

MAX A/C

NORM A/C

VENT

FLOOR

FLR • DEF

DEF

HI

LO

1. OFF: Outside air is shut out and the fan will not operate. 2. AUTOMATIC: Press AUTOMATIC and select the desired temperature using the temperature controls. The system will automatically determine fan speed, airflow location, and outside or recirculated air to heat or cool the vehicle to the selected temperature. The fan speed will remain automatic unless the thumbwheel is turned all the way to LO. 44

2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Climate Controls

(Defrost): Distributes outside air through the windshield

3. Fan speed: Turn to manually increase or decrease fan speed. 4. DEF defroster vents and the side window demisters. 5. FLR/DEF (Floor/defrost): Distributes outside air through the windshield defroster vents, floor vents and the side window demisters. 6. FLOOR: Distributes outside air through the floor vents. 7. VENT: Distributes outside air through the instrument panel vents. 8. NORM A/C: Uses outside air to cool the vehicle. Air flows from the instrument panel vents only. 9. MAX A/C: Uses recirculated air to cool the vehicle. Air flows from the instrument panel vents only. This mode will help prevent unpleasant odors from entering the vehicle. 10. OUTSIDE TEMP: Press to display the outside temperature. It will remain in the display until pressed again. The temperature will be most accurate when the vehicle is in motion. 11. Temperature control: Press this control to select the temperature. The display window indicates the selected temperature. Fahrenheit/Celsius temperature: Press MAX A/C and DEF simultaneously to toggle between Fahrenheit and Celsius temperature. The set point temperatures in Celsius will be displayed in half-degree increments.

position.

the air flow selector in the

air flow selector in OFF or MAX A/C.

Operating tips • To reduce fog build-up on the windshield during humid weather, place • To reduce humidity build-up inside the vehicle: do not drive with the • Under normal weather conditions, do not leave the air flow selector in MAX A/C or OFF when the vehicle is parked. This allows the vehicle to “breathe” using the outside air inlet vents. • Do not put objects under the front seats that will interfere with the • Remove any snow, ice or leaves from the air intake area at the base of • A small amount of air may be felt from the floor vent regardless of the

airflow to the back seats.

the windshield.

air distribution setting that is selected.

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Climate Controls

During extreme high ambient temperatures when idling stationary for extended periods of time in gear, it is recommended to run the A/C in the MAX A/C position reduce blower fan speed from the highest setting and put the vehicle’s transmission into the park gear position to continue to receive cool air from your A/C system. To aid in side window defogging/demisting in cold weather: 1. Select NORM A/C. 2. Adjust the temperature control to maintain comfort. 3. Set the fan speed to HI. 4. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel.

REAR WINDOW DEFROSTER The rear defroster control is located on the instrument panel. Press the rear defroster control to clear the rear window of thin ice and fog. A small LED will illuminate when the rear defroster is activated.

The ignition must be in the on position to operate the rear window defroster. The defroster turns off automatically after a predetermined amount of time or when the ignition is turned off. To manually turn off the defroster, press the control again. Activating the rear window defroster will also activate the heated mirrors (if equipped). For more information refer to Heated outside mirrors in the Driver Controls chapter. Do not use razor blades or other sharp objects to clean the inside of the rear window or to remove decals from the inside of the rear window. This may cause damage to the heated grid lines and will not be covered by your warranty.

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Lights

HEADLAMP CONTROL Turns the lamps off.

Turns on the parking

lamps, instrument panel lamps, license plate lamps and tail lamps.

Turns the headlamps on.

position from off.

Autolamp control (if equipped) The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control. The autolamp system also keeps the lights on for a predetermined period of time after the ignition switch is turned to off. The delay period can be adjusted up to a maximum of approximately three minutes in duration. • To turn autolamps on, rotate the control counterclockwise to the next • To turn autolamps off, rotate the control clockwise. The headlamps will also turn on when the wipers are turned on. To change the duration of the autolamp delay, perform the following sequence: Note: Steps 2 through 5 must be carried out within a 10 second period. 1. Start with the ignition switch in the off position and the headlamp switch in the autolamp position. 2. Place the headlamp switch in the off position. 3. Place the ignition switch in the on position and then back to off. 4. Place the headlamp switch in the autolamp position. • At this point, the exterior lamps turn on. 5. At the desired autolamp time delay, place the headlamp switch in the off position. • At this point, the exterior lamps turn off and the time delay is set.

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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)

Lights

Fog lamp control (if equipped) With the ignition on, the fog lamps can be turned on when the headlamp control is pulled toward you and is in any of the following positions: • Parking lamps • Low beams • Autolamps (when active) Fog lamps will turn off when the high beams are activated.

High beams • Push the lever toward the instrument panel to activate. • Pull the lever toward you to

deactivate.

Flash-to-pass Pull toward you slightly to activate and release to deactivate.

Daytime running lamps (DRL) (if equipped) Turns the headlamps on with a reduced output. To activate: • the key must be in the on position, • the headlamp control is in the off or • the vehicle is not in P (Park).

position,

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2011 Crown Victoria (cro)