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E143818GVW Load Carrying


Example only:


WARNING


Exceeding the Safety Compliance Certification


Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.


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E198828E143819GCWGVW Load Carrying


GCW (Gross Combined Weight) - is the Gross Vehicle Weight plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) - is the maximum allowable weight of the vehicle and the loaded trailer, including all cargo and passengers, that the vehicle can handle without risking damage. (Important: The towing vehicle’s braking system is rated for operation at Gross Vehicle Weight Rating, not at Gross Combined Weight Rating.) Separate functional brakes should be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle. The Gross Combined Weight must never exceed the Gross Combined Weight Rating. Maximum Loaded Trailer Weight - is the highest possible weight of a fully loaded trailer the vehicle can tow. It assumes a vehicle with mandatory options, driver and front passenger weight (150 pounds [68 kilograms] each), no cargo weight (internal or external) and a tongue load of 10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel trailer). Consult an authorized dealer (or the RV and Trailer Towing Guide available at an authorized dealer) for more detailed information.


Tongue Load or Fifth Wheel King Pin Weight - refers to the amount of the weight that a trailer pushes down on a trailer hitch. Examples: For a 5000 pound (2268 kilogram) conventional trailer, multiply 5000 by 0.10 and 0.15 to obtain a proper tongue load range of 500 to 750 pounds (227 to 340 kilograms). For an 11500 pound (5216 kilogram) fifth wheel trailer, multiply by 0.15 and 0.25 to obtain a proper king pin load range of 1725 to 2875 pounds (782 to 1304 kilograms). WARNINGS


Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.


Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.


Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury.


Steps for determining the correct load limit:


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Load Carrying


1. Locate the statement "The


combined weight of occupants and cargo should never exceed XXX kg or XXX lb." on your vehicle’s placard.


2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.


3. Subtract the combined weight


of the driver and passengers from XXX kg or XXX lb.


4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lb. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lb. (1400-750 (5 x 150) = 650 lb.)


5. Determine the combined


weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.


6.


The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity:


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*Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You decide to go golfing. Is there enough load capacity to carry you, four of your friends and all the golf bags? You and four friends average 220
pounds (99 kilograms) each and the golf bags weigh approximately 30 pounds (13.5 kilograms) each. The calculation would be: 1400 - (5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635
kilograms - (5 x 99 kilograms) - (5 x 13.5 kilograms) = 635 - 495 - 67.5 = 72.5 kilograms. *Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past two years. Measuring the inside of the vehicle with the rear seat folded down, you have room for twelve 100-pound (45-kilogram) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 pounds (99 kilograms), the calculation would be: 1400 - (2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would


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Load Carrying


be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms). If you remove three 100-pound (45-kilogram) cement bags, then the load calculation would be: 1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 pounds. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms. The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position.


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Towing


TOWING A TRAILER WARNINGS


Do not exceed the GVWR or the GAWR specified on the


certification label.


Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.


Note: There may be electrical items such as fuses or relays that can affect trailer towing operation. See Fuses (page 202). The load capacity of your vehicle is designated by weight not volume. You may not necessarily be able to use all available space when loading your vehicle or trailer. Towing a trailer places extra load on the engine, transmission, axle, brakes, tires, and suspension. Inspect these components before, during and after towing.


Load Placement To help minimize how trailer movement affects the vehicle when driving: • Load the heaviest items closest


to the trailer floor.


• Load the heaviest items in the center of the left and right side trailer tires.


• Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue. Do not allow the final trailer tongue weight to go above or below 10-15% of the loaded trailer weight.


• Select a ball mount with the correct rise or drop. When both the loaded vehicle and trailer are connected, the trailer frame should be level, or slightly angled down toward the vehicle, when viewed from the side.


When driving with a trailer or payload, a slight takeoff vibration or shudder may be present due to the increased payload weight. Additional information regarding proper trailer loading and setting your vehicle up for towing is located in the Load Carrying chapter. See Load Limit (page 171). You can also find information in the RV & Trailer Towing Guide available at your authorized dealer, or online.


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Towing


RV & Trailer Towing Guide Online http://www.fleet.ford.com/towing-guides/


Website


RECOMMENDED TOWING WEIGHTS Note: Do not exceed the trailer weight for your vehicle configuration listed in the chart below. Note: Be sure to take into consideration trailer frontal area. Do not exceed 20 feet2
(1.86 meters2). Note: For high altitude operation, reduce the gross combined weight by 2% per 1000
feet (300 meters) starting at the 1000 foot (300 meter) elevation point.


Note: Certain states require separate trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as the vehicle’s electrical system may not include the wiring connector needed to activate electric trailer brakes. Your vehicle may tow a trailer provided the maximum trailer weight is less than or equal to the maximum trailer weight listed for your vehicle configuration on the following chart.


Powertrain


Maximum trailer weight


2.3L GTDI 3.7L TiVCT 5.0L TiVCT


1000 lb (454 kg) 1000 lb (454 kg) 1000 lb (454 kg)


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Towing


ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing: • Do not tow a trailer until you drive your


vehicle at least 1000 miles (1600
kilometers).


• Consult your local motor vehicle laws


for towing a trailer. See the instructions included with towing accessories for the proper installation and adjustment specifications. Service your vehicle more frequently if you tow a trailer. See your scheduled maintenance information. If you use a rental trailer, follow the instructions the rental agency gives you.





You can find information on load specification terms found on the tire label and Safety Compliance label as well as instructions on calculating your vehicle's load in the Load Carrying chapter. See Load Limit (page 171). Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight. Hitches Do not use a hitch that either clamps onto the bumper or attaches to the axle. Distribute the trailer load so 10-15% of the total trailer weight is on the tongue. Safety Chains Note: Never attach safety chains to the bumper. Always connect the safety chains to the hook retainers of your vehicle hitch. To connect the safety chains, cross them under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground.


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Trailer Brakes


WARNING


Do not connect a trailer's hydraulic brake system directly to your vehicle's brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase.


Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer's specifications. The trailer brakes must meet local and federal regulations. The rating for the tow vehicle's braking system operation is at the gross vehicle weight rating, not the gross combined weight rating. Trailer Lamps


WARNING


Never connect any trailer lamp wiring to the vehicle's tail lamp wiring; this may damage the electrical system resulting in fire. Contact your authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.


Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, direction indicators and hazard lights are working. Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles.


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Towing


When Towing a Trailer • Do not drive faster than 70 mph (113


km/h) during the first 500 miles (800
kilometers).


• Do not make full-throttle starts. • Check your hitch, electrical connections


and trailer wheel lug nuts thoroughly after you have traveled 50 miles (80
kilometers).



• When stopped in congested or heavy traffic during hot weather, place the gearshift in park (P) (automatic transmission) or neutral (manual transmission) to aid engine and transmission cooling and to help air conditioning performance. Switch off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades. Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective. If your transmission is equipped with a Grade Assist or Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling.




4. Place wheel chocks in front and back


of the trailer wheels. (Chocks not included with vehicle.)


Launching or Retrieving a Boat or Personal Watercraft (PWC) Note: Disconnect the wiring to the trailer before backing the trailer into the water. Note: Reconnect the wiring to the trailer after removing the trailer from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of the rear bumper.


• Do not allow waves to break higher


than 6 inches (15 centimeters) above the bottom edge of the rear bumper.


Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the


components.


• Affecting driveability, emissions, and


reliability.


Any time the rear axle submerges in water, replace the rear axle lubricant. Water may contaminate the rear axle lubricant, which is not a normal maintenance inspection item unless there is a possibility of a leak or other axle repair is required.


• Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.


• Avoid parking on a grade. However, if


you must park on a grade:


1. Turn the steering wheel to point your


vehicle tires away from traffic flow.


2. Set your vehicle parking brake. 3. Place the automatic transmission in park (P) or manual transmission in a low gear.


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Towing


TRANSPORTING THE VEHICLE


The rear wheels (drive wheels) must be on a tow dolly when towing your vehicle from the front using wheel lift equipment. This prevents damage to the transmission. The front wheels should be on a tow dolly when towing your vehicle from the rear using wheel lift equipment. This prevents damage to the front fascia. TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing


WARNING


If your vehicle has a steering wheel lock make sure the ignition is in the accessory or on position when being


towed.


You can flat-tow (all wheels on the ground, regardless of the powertrain or transmission configuration) your disabled vehicle (without access to wheel dollies or vehicle transport trailer) under the following conditions: •


Your vehicle is facing forward so you tow it in a forward direction. You shift into Neutral (N). If you cannot shift into Neutral (N), you may need to override the transmission. See Transmission (page 132).



• Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 mi (80 km). Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. See Climate Control (page 99).


If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.


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E143886 Towing


Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome. These guidelines are to make sure you do not damage the transmission during towing. Do not tow your vehicle with any wheels on the ground, as vehicle or transmission damage may occur. It is recommended to tow your vehicle with all four wheels off the ground, for example when using a vehicle transport trailer. Otherwise, you cannot tow your vehicle.


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Convertible Top (If Equipped)


OPENING THE CONVERTIBLE TOP When you use the top, you must first unlatch it from the windshield and then use the convertible top control. Note: The convertible top does not operate unless the vehicle is stationary or traveling under 3 mph (5 km/h). A chime sounds and a warning message appears in the instrument panel. When you slow down, the top operates. Note: When you latch or unlatch the convertible top, the audio system mutes briefly. This allows the vehicle to optimize the cabin’s sound quality depending on the position of the convertible top. To unlatch the convertible top: 1. Bring the vehicle to a complete stop.


The ignition must be on. We recommend that the vehicle remains running when you open the top to prevent draining the battery.


2. Check the convertible top stowage


compartment behind the rear seat to be sure it is empty. Make sure the convertible top outer surface is free of debris.


3. Move the latch handle, located above


the interior mirror, down toward the windshield and rotate the handle clockwise to release the convertible top.


The windows open automatically when you press the convertible top control. To open the convertible top: 1. Press and hold the convertible top


control, located on the overhead console, until the windows are completely down and the top stores completely.


2. Release the convertible top control.


Note: Do not store articles behind the rear seat. Articles stored in the convertible top stowage compartment may break the rear glass window when you open the top. Note: Opening the convertible top when the top material is wet may cause mold or mildew.


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E174571E174568 Convertible Top (If Equipped)


Using the Tonneau Caps Your convertible top also includes two tonneau caps, one for each side of the vehicle. These caps stow inside the trunk.


To remove the tonneau caps: 1. Slide B toward the center of the vehicle


to release the edges from the surrounding trim.


2. Lift up on B, and then pull the piece back to release tab A from the trim.


3. Repeat Steps 1 and 2 on the opposite


side of the vehicle.


4. Make sure you stow both pieces in the


trunk.


A. B.


Leading edge. Side edge.


After opening your convertible top, place the tonneau caps between the top and your vehicle trim moulding: 1. 2. When tab A is under the trim slot, angle


Insert tab A under the trim.


B down so the edges slide under the surrounding moulding and secure into place between the trim edges.


3. Repeat Steps 1 and 2 on the opposite side of the vehicle to install the second tonneau cap.


CLOSING THE CONVERTIBLE TOP Closing the convertible top is a three-step process: Remove both of the tonneau caps, press the convertible top control to close the top, and then close the latch.


Note: The convertible top does not operate unless the vehicle is stationary or traveling under 3 mph (5 km/h). A chime sounds and a warning message appears in the instrument panel. When you slow down, the top operates. Note: You must remove the tonneau caps before you are able to close the top or a chime sounds and a warning message appears in the instrument panel. Remove and stow the caps in the trunk, and then press the convertible top control again. Note: When you latch or unlatch the convertible top, the audio system mutes briefly. This allows the vehicle to optimize the cabin’s sound quality depending on the position of the convertible top.


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E205441E179941 Convertible Top (If Equipped)


Note: If you keep the top open for an extended period of time or if the temperature is low, the top material may shrink slightly. If this happens, pull on the latch handle to secure the top.


To close the convertible top: 1. Bring the vehicle to a complete stop


and make sure you switch the ignition on. We recommend that the vehicle remains running when you open the top to prevent draining the battery. 2. Press and hold the convertible top control. When the convertible latch handle is within reach, make sure it is down and that you rotate it clockwise so the latch is in the fully opened position. Continue pressing the convertible top control until the windows raise completely, and the top unfolds and moves forward toward the windshield header.


3. When the top lines up evenly with the


windshield header, release the convertible top control.


The final step when closing the convertible top is to lock the latch. To lock the latch on the convertible top: 1. Pull down on the latch handle and


rotate it counter-clockwise to secure the convertible top.


2. After securing the convertible top fully,


push the latch handle up into the stowed position to secure the latch.


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E174568E178453 Driving Hints


BREAKING-IN You need to break in new tires for approximately 300 miles (480
kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Do not tow during the first 1000 miles (1600 kilometers). ECONOMICAL DRIVING Fuel economy is affected by several things such as how you drive, the conditions you drive under and how you maintain your vehicle. There are some things to keep in mind that may improve your fuel economy: • Accelerate and slow down in a smooth,


moderate fashion.


• Drive at steady speeds. • Anticipate stops; slowing down may


eliminate the need to stop.


• Combine errands and minimize


stop-and-go driving (When running errands, go to the furthest destination first and then work your way back home).


• Close the windows for high-speed


driving.


• Drive at reasonable speeds. •


Keep the tires properly inflated and use only the recommended size.


• Use the recommended engine oil. • Perform all regularly scheduled


maintenance.


There are also some things you may want to avoid doing because they reduce your fuel economy: • Avoid sudden or hard accelerations. • Avoid revving the engine before turning


off the car.


• Avoid long idle periods. • Do not warm up your vehicle on cold


mornings.


• Reduce the use of air conditioning and


heat.


• Avoid using speed control in hilly


terrain.


• Do not rest your foot on the brake


pedal while driving.


• Avoid carrying unnecessary weight. • Avoid adding particular accessories to


your vehicle (e.g. bug deflectors, rollbars/light bars, running boards, ski racks).


• Avoid driving with the wheels out of


alignment.


DRIVING THROUGH WATER


WARNING


Do not drive through flowing or deep water as you may lose control of your vehicle.


Note: Driving through standing water can cause vehicle damage. Note: Engine damage can occur if water enters the air filter. Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the front rocker area of your vehicle.


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Driving Hints


WARNINGS


Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position.


Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to


prevent them from moving and interfering with the pedals or the ability to control the vehicle.


Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation. Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that


have been removed for cleaning or replacement.


Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. Failure to properly follow floor mat installation or attachment instructions can potentially cause


interference with pedal operation causing a loss of vehicle control.


When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so: •


Lightly press the brake pedal to dry the brakes and to check that they work.


• Check that the horn works. • Check that the exterior lights work. •


Turn the steering wheel to check that the steering power assist works.


FLOOR MATS


WARNINGS


Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that


leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.


Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal


injury.


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E176360 Driving Hints


To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. To remove the floor mat, reverse the installation procedure.


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E142666 Roadside Emergencies


ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • •


24 hours a day, seven days a week. For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio.


Roadside Assistance covers: • A flat tire change with a good spare, if


provided with the vehicle (except vehicles supplied with a tire inflation kit). Battery jump start. Lock-out assistance (key replacement cost is the customer's responsibility). Fuel delivery — independent service contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (7.6 L) of gasoline or 5 gal (18.9 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.


• Winch out — available within 100 ft


(30.5 m) of a paved or county maintained road, no recoveries. Towing — independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest


• •




authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km).


Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services. Vehicles Sold in the United States: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is in the owner's information portfolio in the glove compartment. United States Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company reimburses a reasonable amount for towing to the nearest dealership within 35 mi (56 km). To obtain reimbursement information, United States Ford vehicle customers call 1-800-241-3673. Customers need to submit their original receipts. Vehicles Sold in Canada: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company of Canada, Limited offers a complimentary roadside assistance program. This program is eligible within Canada or the continental United States.


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Roadside Emergencies


This program is separate from the New Vehicle Limited Warranty, but the coverage is concurrent with the powertrain coverage period of your vehicle. Canadian customers who require roadside assistance, call 1-800-665-2006. Vehicles Sold in Canada: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In Canada, this card is found in the Warranty Guide in the glove compartment of your vehicle. Vehicles Sold in Canada: Roadside Assistance Program Coverage The service is available 24 hours a day, seven days a week. Canadian roadside coverage and benefits may differ from the U.S. coverage. For complete program coverage details you may contact your dealer, you can call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca. HAZARD WARNING FLASHERS Note: The hazard warning flashers will operate when the ignition is in any position or if the key is not in the ignition. If used when the engine is not running, the battery will lose charge. As a result, there may be insufficient power to restart your engine. The hazard flasher control is located on the instrument panel by the radio. Use it when your


vehicle is disabled and is creating a safety hazard for other motorists.


• Press the flasher control and all front


and rear direction indicators flash.


• Press the flasher control again to turn


them off.


FUEL SHUTOFF


WARNING


Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.


In the event of a moderate to severe collision, this vehicle includes a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision, you may restart your vehicle. For vehicles equipped with a push button start system: 1. Press the START/STOP button to


switch off the ignition.


2. Press the brake pedal (automatic transmission) or the clutch pedal (manual transmission) and press the START/STOP button to switch on the ignition.


3. Remove your foot from the brake or clutch pedal and press the START/STOP button to switch off the ignition.


4. Press the brake or clutch pedal and the


START/STOP button, or switch on the ignition only by pressing the START/STOP button without pressing the brake or clutch pedal. Both ways re-enable the fuel system.


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E142663 Roadside Emergencies


Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicles electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Switch off all accessories. Connecting the Jumper Cables


WARNING


Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.


Note: In the illustration, the bottom vehicle represents the booster vehicle.


Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once your vehicle determines that the systems are safe, then the vehicle will allow you to restart. Note: In the event that your vehicle does not restart after your third attempt, contact an authorized dealer. JUMP STARTING THE VEHICLE


WARNINGS


Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow


flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation.


Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or


clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.


Use only adequatly sized cables with insulated clamps.


Preparing Your Vehicle Note: Do not attempt to push-start your automatic transmission vehicle. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a 12-volt supply to start your vehicle.


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Roadside Emergencies


Note: You can use the optional connection point location shown above to ground your vehicle.


WARNING


Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.


A spark may cause an explosion of the gases that surround the battery. Jump Starting 1. Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000
RPM as shown in your tachometer.


2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been


started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.


1. Connect the positive (+) jumper cable


to the positive (+) terminal of the discharged battery.


2. Connect the other end of the positive (+) cable to the positive (+) terminal of the booster vehicle battery.


3. Connect the negative (-) cable to the


negative (-) terminal of the booster vehicle battery.


4. Make the final connection of the


negative (-) cable to an exposed metal part of the stalled vehicle's engine, away from the battery and the fuel injection system, or connect the negative (-) cable to a ground connection point if available.


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4213E142664E204033 Roadside Emergencies


POST-CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and indicators will turn off when: • •


You press the hazard control button. You press the panic button on the remote entry transmitter (if equipped). Your vehicle runs out of power.



194


1. Remove the jumper cable from the ground metal surface or connecting point, if available.


2. Remove the negative (-) jumper cable


from the disabled vehicle.


3. Remove the jumper cable on the


negative (-) terminal of the booster vehicle battery.


4. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery.


5. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery.


Allow the engine to idle for at least one minute.


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4132E142665 Customer Assistance


GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or remanufactured or other parts that are authorized by Ford. Away From Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48126
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Additional information and resources are available online:


Website


www.owner.ford.com


These are some of the items that can be found online: • U.S. dealer locator by Dealer Name,


City/State or Zip Code.


Ford Extended Service Plans. Ford Genuine Accessories. Service specials and promotions.


• Owner Manuals. • Maintenance Schedules. • Recalls. • • • In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone 1-800-565-3673 (FORD)


Website


www.ford.ca


Twitter @FordServiceCA (English Canada) @FordServiceQC (Quebec) Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or


Service Advisor at your selling or servicing authorized dealer.


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Customer Assistance


2.


3.


If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.



In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. •


Your telephone number (home and business). The name of the authorized dealer and city where located. The vehicle’s current odometer reading.


• In some states within the United States, you must directly notify Ford in writing before pursuing remedies under your state's warranty laws, and Ford is also allowed a final repair attempt. Additionally, in some states within the United States, a consumer has the option of submitting a warranty dispute to the BBB Auto Line before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.


IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18
months of ownership of a new vehicle or the first 18000 miles (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR


3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).


In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126


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Customer Assistance


You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes. THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing.


Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.


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Customer Assistance


UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685
or visit www.camvap.ca.


GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States. If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]


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Customer Assistance


For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804
Email: [email protected] www.ford.com.pr If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi Arabia: 8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected] www.me.ford.com


If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com (Items in this catalog may be purchased by credit card, check or money order.)


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Customer Assistance


To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov. REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada and Ford of Canada.


Obtaining a French Owner’s Manual French Owner’s Manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. REPORTING SAFETY DEFECTS (U.S. ONLY)


If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.


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E142557 Customer Assistance


Transport Canada Contact Information


Website


Website


Phone


www.tc.gc.ca/eng/motorvehiclesafety/safevehicles- defectinvestigations-index-76.htm (English) www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires- Enquetes-index-76.htm (French) 1–800–333–0510


Ford of Canada Contact Information


Website Phone


www.ford.ca 1–800–565-3673


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Fuses


FUSE SPECIFICATION CHART Power Distribution Box WARNINGS


Always disconnect the battery before servicing high current fuses. To reduce risk of electrical shock, always replace the cover to the power distribution box before


reconnecting the battery or refilling fluid reservoirs.


The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle's main electrical systems from overloads. If you disconnect and reconnect the battery, you will need to reset some features. See Changing the 12V Battery (page 222).


Fuse or relay number


Fuse amp rating


Protected components


— — —


Not used. Not used. Not used.


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E174563 Fuses


Fuse or relay number


Fuse amp rating


Protected components


10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30



50A* 50A* 60A* 50A* 40A* 40A* 30A** 30A** 30A** 30A** 20A**



20A**



20A*** 10A*** 20A*** 10A*** 10A*** 30A**



25A**



30A** 30A** 30A**


Not used. Automatic brake system pump. Body control module. Body control module. Body control module. Rear window defroster. Blower motor. Left-hand front window. Driver seat. Passenger seat. Climate-controlled seat module. Convertible top motor. Not used. Convertible top motor. Not used. Steering column lock relay. Brake on-off switch. Horn. Powertrain control module relay. Air conditioning clutch. Voltage quality module. Not used. Windshield wiper motor. Not used. Automatic brake system valve. Electronic fan 1. Starter motor solenoid.


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Fuses


Fuse or relay number


Fuse amp rating


Protected components


31
32
33


34
35


36
37
38
39
40
41
42
43
44


45
46
47
48
49
50
51
52
53
54
55


40A** 10A*** 20A***


15A*** 20A***


10A***



20A***



20A*** 15A*** 15A***



15A*** 30A***



20A**



30A** 30A**


— — —


20A** 20A** 25A**


Electronic fan 3. Latch relay coil. Left-hand high-intensity discharge head- lamps. Exhaust valves. Right-hand high-intensity discharge head- lamps. Alt sense. Not used. Vehicle power 1. Not used. Vehicle power 2. Fuel injectors. Vehicle power 3. Not used. Vehicle power 4. Ignition coils (GT350 only). Not used. Differential pump. Not used. Fuel pump #2. Fuel pump. Steering column lock relay. Not used. Horn relay. Cigar lighter. Auxiliary power point. Electronic fan 2.


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Fuses


Fuse or relay number


Fuse amp rating


Protected components


56
57
58
59
60
61
62
63
64
65
66


67
68
69
70
71
72
73
74
75
76
77
78


79


— — — —


5A***



5A***



5A***



5A***



10A***



10A***



5A***



5A***


— — — —



Not used. Air conditioning clutch relay. Not used. Exhaust valves. Powertrain control module. Not used. Anti-lock brakes run-start switch. Not used. Electronic power assist steering. Not used. Blind spot information system. Rear view camera. Air conditioning compressor relay coils. Not used. Headlamp leveling switch. Auxiliary power point relay. Heated exterior mirrors. Not used. Rain sensor module. Not used. Mass air flow sensor. Not used. Rear window defroster. Electronic cooling fan 2. Left-hand high-intensity discharge head- lamp relay (export). Right-hand high-intensity-discharge headlamp relay (export).


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Fuses


Fuse or relay number


Fuse amp rating


Protected components


80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
*J-case fuses. **M-case fuses. ***Micro fuses.


— — — — — — — — — — — — — — —


Windshield wiper relay. Starter motor solenoid. Powertrain control module relay. Not used. Not used. Not used. Not used. Not used. Not used. Electronic fan 1 relay. Differential pump. Electronic fan 3 relay. Blower motor relay. Fuel pump #2. Fuel pump relay.


Passenger Compartment Fuse Panel The fuse panel is in the right-hand side of the passenger footwell behind a trim panel and plastic key code card. To remove the trim panel, lift it from the rear retaining hooks, while pulling it toward you and swinging it away from the side. To reinstall it, line up the tabs with the grooves on the panel, drop the panel back into place, and then push it shut.


To reach the fuse panel, first remove the key code card. After replacing a fuse, return the key code card to the original position. To reinstall the trim panel, lineup the tabs with the grooves on the panel, drop the panel back into place, and then push it shut to reinstall the trim panel.


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Fuses


Fuse or relay number


Fuse amp rating


Protected components


10
11


10A 7.5A 20A — 20A — — — — — —


Demand lamps. Power mirror memory module. Driver console unlock. Not used. Subwoofer amplifier. Not used. Not used. Not used. Not used. Not used. Not used.


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E174564 Fuses


Fuse or relay number

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