Certification Label. Make sure that all tires are the same size, speed rating, and load-carrying capacity. Use only the tire combinations recommended on the label. If you do not follow these precautions, your vehicle may not drive properly and safely.
Make sure that all replacement tires are of the same size, type, load-carrying capacity and tread design (e.g., “All Terrain”, etc.),
as originally offered by Ford.
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Maintenance and care
Do not replace your tires with “high performance” tires or larger size tires.
Failure to follow these precautions may adversely affect the handling of the vehicle and make it easier for the driver to lose
control and roll over.
Tires that are larger or smaller than your vehicle’s original tires may also affect the accuracy of your speedometer.
SNOW TIRES AND CHAINS
Driving too fast for conditions creates the possibility of loss of vehicle control. Driving at very high speeds for extended periods
of time may result in damage to vehicle components.
Snow tires must be the same size and grade as the tires you currently have on your vehicle.
The tires on your vehicle have all weather treads to provide traction in rain and snow. However, in some climates, you may need to use snow tires and chains. If you need to use snow tires and chains, it is recommended that steel wheels are used of the same size and specifications as those originally installed. Follow these guidelines when using snow tires and chains: † Do not use tire chains on aluminum wheels. Chains may chip the † Use only SAE Class S chains. † Install chains securely, verifying that the chains do not touch any † Drive cautiously. If you hear the chains rub or bang against your
wiring, brake lines or fuel lines.
wheels.
vehicle, stop and re-tighten the chains. If this does not work, remove the chains to prevent damage to your vehicle.
† If possible, avoid fully loading your vehicle. † Remove the tire chains when they are no longer needed. Do not use
tire chains on dry roads.
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Maintenance and care
† The suspension insulation and bumpers will help prevent vehicle damage. Do not remove these components from your vehicle when using snow tires and chains.
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.
The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops
before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.
If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.
Automotive fuels can cause serious injury or death if misused or mishandled.
Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent.
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Maintenance and care
Observe the following guidelines when handling automotive fuel: † Extinguish all smoking materials
and any open flames before fueling your vehicle.
fueling.
† Always turn off the vehicle before † Automotive fuels can be harmful or fatal if swallowed. Fuels such as gasoline and ethanol are highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. † Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.
† Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
† Fuels can also be harmful if absorbed through the skin. If fuel is
splashed on the skin and/or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. † Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline and/or ethanol vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction. † FFV fuel tanks may contain zero to 85 percent ethanol. Any fuel
blends containing gasoline and ethanol should be treated the same as “Fuel Ethanol (E85)”. To identify if your vehicle is an FFV, check your VIN or the label on the inside of your fuel filler door. When checking the VIN look for the engine type identifier (8th character). If your vheicle is an FFV, then the character will be labeled as a “K.”
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Maintenance and care
Pure ethanol is the alcohol which is the intoxicating agent in liquor, beer and wine. It is distilled from the fermentation of plants such as field corn and sugar cane. When ethanol is used in the making of motor fuels, a small amount of a bad tasting chemical is added to discourage beverage use. The resulting fuel is called Ed100 meaning 100% pure ethanol diluted by 2% to 5% gasoline as the “denaturant.” Fuel ethanol (E85)d is then made by adding 15% more unleaded gasoline. The resulting fuel also has a higher octane rating than unleaded regular gasoline and other properties which allow engine designs with greater efficiency and power. Winter blends may contain up to 30% (E70)unleaded gasoline (25% plus the denaturant) to enhance cold engine starts. Severely cold weather may require additional measures for reliable starting. Refer to Cold Weather Starting in the Starting chapter. Ethanol is more chemically active than gasoline. It corrodes some metals and causes some plastic and rubber components to swell, break down or become brittle and crack, especially when mixed with gasoline. Special materials and procedures have been developed for flexible fuel vehicles and the dispensers used by ethanol fuel providers.
Flexible fuel components and standard unleaded gasoline fuel components are not interchangeable. If your vehicle is not
serviced in accordance with flexible fuel vehicles procedures, damage may occur and your warranty may be invalidated.
When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke while
refueling. Fuel vapor is extremely hazardous under certain conditions. Care should be taken to avoid inhaling excess fumes.
The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an
ungrounded fuel container.
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Maintenance and care
Use the following guidelines to avoid static build-up when filling an ungrounded fuel container: † Place approved fuel container on the ground. † DO NOT fill a fuel container while it is in the vehicle (including the † Keep the fuel pump nozzle in contact with the fuel container while † DO NOT use a device that would hold the fuel pump handle in the fill
cargo area).
filling.
position.
Fuel Filler Cap Your fuel tank filler cap has an indexed design with a 1/8 turn on/off feature. When fueling your vehicle: 1. Turn the engine off. 2. Carefully turn the filler cap counterclockwise 1/8 of a turn until it stops. 3. Pull to remove the cap from the fuel filler pipe. 4. To install the cap, align the tabs on the cap with the notches on the filler pipe. 5. Turn the filler cap clockwise 1/8 of a turn until it stops. “Check Fuel Cap” illuminates when the ignition is turned to the ON position to ensure your bulb is working. When this light turns on, check the fuel filler cap. Continuing to operate the vehicle with the Check Fuel Cap light on, can activate the Service Engine Soon warning. When the fuel filler cap is properly re-installed, the light(s) will turn off after a period of normal driving. It may take a long period of time for the system to detect an improperly installed fuel filler cap. If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used.
The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops
before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.
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Maintenance and care
If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.
Choosing the right fuel Use only UNLEADED FUEL. The use of leaded fuel is prohibited by law and could damage your vehicle. If your vehicle is a flexible fuel vehicle (FFV), use only UNLEADED FUEL and ETHANOL(E85). The use of leaded fuel is prohibited by law and could damage your vehicle. Do not use fuel containing methanol. It can damage critical fuel system components. Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based compounds containing MMT. Repairs to correct the effects of using a fuel for which your vehicle was not designed may not be covered by your warranty.
87(R+M)/2 METHOD
Octane recommendations Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your dealer or a qualified service technician to prevent any engine damage. Unleaded Gasoline engines Your vehicle is designed to use “Regular” unleaded gasoline with an (R+M)/2 octane rating of 87. We do not recommend the use of gasolines labeled as “Regular” that are sold with octane ratings of 86 or lower in high altitude areas. FFV engine (if equipped) Your vehicle is designed to use Fuel Ethanol(E85), “Regular” unleaded gasoline or any percentage of the two fuels combined.
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Maintenance and care
U.S. government regulations require fuel ethanol dispensing pumps to have a small, square, orange and black label with the common abbreviation E85 or the appropriate percentage for that region. Use of other fuels such as Fuel Methanol may cause powertrain damage, a loss of vehicle performance, and your warranty may be invalidated.
Fuel quality Many of the world’s automakers issued the World-wide Fuel Charter that recommends gasoline specifications to provide improved performance and emission control system protection for your vehicle. Gasolines that meet the World-wide Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-wide Fuel Charter. In Canada, look for fuels that display the Auto Makers’ Choicey logo. It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the recommended octane rating. Aftermarket products could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty. Unleaded Gasoline engines If you are experiencing starting, rough idle or hesitation driveability problems during a cold start, try a different brand of “Regular” unleaded gasoline. “Premium” unleaded gasoline is not recommended (particularly in the United States) because it may cause these problems to become more pronounced. If the problems persist, see your dealer or a qualified service technician. FFV engine (if equipped) Your FFV will operate well on ordinary “Regular” unleaded gasoline, but only the highest quality fuel ethanol will provide the same level of protection and performance. To identify if your vehicle is an FFV, check your VIN or the label on the inside of your fuel filler door. When checking the VIN, look for the engine type identifier (8th character). If your vehicle is an FFV, then the character will be labeled as a “K.”
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Maintenance and care
Standards for fuel ethanol have been developed to provide FFVs the best possible performance, safety and durability. To assist alcohol fuel providers in meeting these standards, guidelines have also been developed which prescribe “Ethanol Fuel Compatible” dispensing station equipment. These standards and guidelines can be obtained from Ford Motor Company. Fuel stations may apply to be certified as meeting these standards. However, not all stations meet these standards at this time. To ensure proper operation of your FFV on fuel ethanol, refuel at certified stations. If you are experiencing a rough or rolling idle after start-up with the outside temperature above 27° C (80° F), the idle should improve within 10 to 30 seconds. If the problems persist below this temperature, see your dealer or a qualified service technician.
Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality.
Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components. If you have run out of fuel: † You may need to cycle the ignition from OFF to ON several times after
refueling, to allow the fuel system to pump the fuel from the tank to the engine. † Your “Check Engine” indicator may come on. For more information on the “Check Engine” indicator, refer to the Instrumentation chapter.
Fuel Filter For fuel filter replacement, see your dealer or a qualified service technician. Refer to the scheduled maintenance guide for the appropriate intervals for changing the fuel filter. Replace the fuel filter with an authorized Motorcraft part. The customer warranty may be void for any damage to the fuel system if an authorized Motorcraft fuel filter is not used.
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Maintenance and care
ESSENTIALS OF GOOD FUEL ECONOMY
Measuring techniques
Your best source of information about actual fuel economy is you, the
driver. You must gather information as accurately and consistently as
possible. Fuel expense, frequency of fillups or fuel gauge readings are
NOT accurate as a measure of fuel economy. We do not recommend
taking fuel economy measurements during the first 1 600 km (1 000
miles) of driving (engine break-in period). You will get a more accurate
measurement after 3 000 km–5 000 km (2 000 miles-3 000 miles).
Filling the tank The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Refill capacities section of the Capacities and specifications chapter. The advertised capacity is the amount of the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty. Empty reserve is the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty. The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: † Turn the engine/ignition switch to the off position prior to refueling, † Use the same filling rate setting (low — medium — high) each time † Allow no more than 2 automatic click-offs when filling. † Always use fuel with the recommended octane rating. † Use a known quality gasoline, preferably a national brand. † Use the same side of the same pump and have the vehicle facing the † Have the vehicle loading and distribution the same every time. Your results will be most accurate if your filling method is consistent.
an error in the reading will result if the engine is left running.
same direction each time you fill up.
the tank is filled.
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Maintenance and care
Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading (in kilometers or miles). 2. Each time you fill the tank, record the amount of fuel added (in liters or gallons). 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odometer reading from the current odometer reading. 5. Follow one of the simple calculations in order to determine fuel economy:
Multiply liters used by 100, then divide by total kilometers traveled. Divide total miles traveled by total gallons used.
Keep a record for at least one month and record the type of driving (city or highway). This will provide an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy. Ethanol has less energy per gallon than gasoline. Fuel economy will decrease as the percentage of ethanol used is increased.
Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy. Habits † Smooth, moderate operation can yield up to 10% savings in fuel. † Steady speeds without stopping will usually give the best fuel † Idling for long periods of time (greater than one minute) may waste † Anticipate stopping; slowing down may eliminate the need to stop. † Sudden or hard accelerations may reduce fuel economy. † Slow down gradually.
economy.
fuel.
223
less fuel than traveling at 105 km/h [65 mph]).
Maintenance and care † Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15% † Revving the engine before turning it off may reduce fuel economy. † Using the air conditioner or defroster may reduce fuel economy. † You may want to turn off the speed control in hilly terrain if unnecessary shifting between third and fourth gear occurs. Unnecessary shifting of this type could result in reduced fuel economy.
reduce fuel economy.
† Warming up a vehicle on cold mornings is not required and may † Resting your foot on the brake pedal while driving may reduce fuel † Combine errands and minimize stop-and-go driving. Maintenance † Keep tires properly inflated and use only recommended size. † Operating a vehicle with the wheels out of alignment will reduce fuel † Perform all regularly scheduled maintenance items. Follow the
economy.
economy.
recommended maintenance schedule and owner maintenance checks found in your vehicle scheduled maintenance guide.
at any speed.
Conditions † Heavily loading a vehicle or towing a trailer may reduce fuel economy † Carrying unnecessary weight may reduce fuel economy (approximately † Adding certain accessories to your vehicle (for example bug
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
deflectors, rollbars/light bars, running boards, ski/luggage racks) may reduce fuel economy.
† Using fuel blended with alcohol may lower fuel economy. † Fuel economy may decrease with lower temperatures during the first † Driving on flat terrain offers improved fuel economy as compared to
12–16 km (8–10 miles) of driving.
driving on hilly terrain.
224
two-wheel-drive operation.
cruise gear and with steady pressure on the gas pedal.
Maintenance and care † Transmissions give their best fuel economy when operated in the top † Four-wheel-drive operation (if equipped) is less fuel efficient than † Close windows for high speed driving. EPA window sticker Every new vehicle should have the EPA window sticker. Contact your dealer if the window sticker is not supplied with your vehicle. The EPA window sticker should be your guide for the fuel economy comparisons with other vehicles. It is important to note the box in the lower left corner of the window sticker. These numbers represent the Range of L/100 km (MPG) expected on the vehicle under optimum conditions. Your fuel economy may vary depending upon the method of operation and conditions.
EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: † Use only unleaded fuel. † Avoid running out of fuel. † Do not turn off the ignition while your vehicle is moving, especially at † Have the items listed in your scheduled maintenance guide performed
high speeds.
according to the specified schedule.
The scheduled maintenance items listed in the scheduled maintenance guide are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine
compartment and exhaust system, which can start a fire.
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Maintenance and care
Illumination of the “Check Engine” light, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power, could indicate that the emission control system is not working properly.
Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment.
Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal identifies engine displacement and gives some tune up specifications. Please consult your “Warranty Guide” for complete emission warranty information.
Readiness for Inspection/Maintenance (I/M) testing In some localities, it may be a legal requirement to pass an I/M test of the on-board diagnostics system. If your “Check Engine/Service Engine Soon” light is on, refer to the description in the Warning lights and chimes section of the Instrumentation chapter. Your vehicle may not pass the I/M test with the “Check Engine/Service Engine Soon” light on. If the vehicle’s powertrain system or its battery has just been serviced, the on-board diagnostics system is reset to a “not ready for I/M test” condition. To ready the on-board diagnostics system for I/M testing, a minimum of 30 minutes of city and highway driving is necessary as described below: † First, at least 10 minutes of driving on an expressway or highway. † Next, at least 20 minutes driving in stop-and-go, city-type traffic with
at least four idle periods.
Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete.
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Maintenance and care
BULBS
Replacing exterior bulbs Check the operation of the following lamps frequently: † Headlamps † Foglamps † High-mount brakelamp † Brakelamps † Turn signals † License plate lamp † Tail lamps † Back-up lamps Do not remove lamp bulbs unless they can be replaced immediately with new ones. If a bulb is removed for an extended period of time, contaminants may enter the lamp housings and affect lamp performance.
Replacing headlamp bulbs To remove the headlamp bulb: 1. Make sure headlamp switch is in OFF position, then open the hood. 2. Remove two screws and cover (if equipped). 3. At the back of the headlamp, pry up the two retainer pins to release the headlamp assembly from the vehicle and pull headlamp forward.
4. Disconnect the electrical connector from the bulb by pulling rearward.
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Maintenance and care
5. Remove the bulb retaining ring by rotating it counterclockwise (when viewed from the rear) to free it from the bulb socket, and slide the ring off the plastic base. Keep the ring to retain the new bulb.
6. Without turning, remove the old bulb by gently pulling it straight back out of the lamp assembly.
To install the new bulb:
Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.
1. With the flat side of the bulb’s plastic base facing upward, insert the glass end of the bulb into the lamp assembly. You may need to turn the bulb left or right to align the grooves in the plastic base with the tabs in the lamp assembly. When the grooves are aligned, push the bulb into the lamp assembly until the plastic base contacts the rear of the lamp assembly. 2. Install the bulb retaining ring over the plastic base until it contacts the rear of the socket by rotating clockwise until you feel a “stop.” 3. Install the electrical connector into the plastic base until it snaps, locking it into position. 4. Install the headlamp on vehicle, push rearward and secure with two retainer pins. 5. Install the cover with two screws (if equipped). 6. Turn the headlamps on and make sure they work properly. If the headlamp was correctly aligned before you changed the bulb, you should not need to align it again.
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Maintenance and care
Replacingfrontsidemarkerbulbs 1. Open the hood. 2. Remove two screws and cover (if equipped). 3. At the back of the headlamp, pry up the two retainer pins to release the headlamp assembly from the vehicle and pull headlamp forward.
4. Remove screw(s) from lamp assembly. 5. Disengage lamp assembly (it has a snap fit).
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Maintenance and care
6. Rotate bulb socket counterclockwise and remove from lamp assembly. 7. Carefully pull bulb straight out of socket and push in the new bulb. 8. Install the bulb socket in lamp assembly by turning clockwise. 9. Align the lamp on the vehicle and push to snap in place. 10. Install screw(s) on lamp assembly. 11. Install the headlamp on vehicle, push rearward and secure with two retainer pins. 12. Install the cover with two screws (if equipped). Replacingtaillamp/backuplampbulbs The tail lamp/backup lamp bulbs are located in the same portion of the tail lamp assembly, one just below the other. Follow the same steps to replace either bulb: 1. Open the tailgate to expose the lamp assemblies. 2. Remove the four screws and the lamp assembly from vehicle.
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Maintenance and care
3. Rotate bulb socket counterclockwise turn and remove from lamp assembly. 4. Carefully pull the bulb straight out of the socket and push in the new bulb. 5. Install the bulb socket in lamp assembly by turning clockwise. 6. Install the lamp assembly and secure with four screws.
Replacingfoglampbulbs 1. Remove the bulb socket from the foglamp by turning counterclockwise. 2. Disconnect the electrical connector from the foglamp bulb. 3. Connect the electrical connector to the new foglamp bulb. 4. Install the bulb socket in the foglamp turning clockwise. Replacinghigh-mountbrakelampandcargolampbulbs The replacement of the high-mount brakelamp bulb and cargo lamp bulb is basically the same. This procedure covers the high-mount brakelamp bulb.
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Maintenance and care
To remove the brakelamp assembly: 1. Remove the two screws and lamp assembly from vehicle. 2. Remove the bulb socket from lamp assembly by rotating it counterclockwise. 3. Carefully pull bulb straight out of socket and push in the new bulb. To install the brakelamp assembly: 1. Install the bulb socket into the lamp assembly by rotating clockwise. 2. Install the lamp assembly on the vehicle and secure with two screws. Replacinglicenseplatelampbulbs The license plate bulbs are located behind the rear bumper. To change the license plate lamp bulbs: 1. Reach behind the rear bumper to locate the bulb socket. 2. Twist the socket counterclockwise and remove. 3. Pull out the old bulb from socket and push in the new bulb. 4. Install the bulb socket in lamp assembly by turning it clockwise.
Using the right bulbs Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to assure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time.
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Maintenance and care
Trade number
3457
194
9007
9145
Number of bulbs
Function Park/turn/side marker lamps (front) Headlamps Foglamps (if equipped) Hi-mount brakelamp Cargo lamps Rear stop/turn/tail lamps Rear license plate lamps Backup lamp Dome lamp Glove compartment Map/dome-SuperCab (if equipped) Map/dome-Regular Cab (if equipped) All replacement bulbs are clear in color except where noted. To replace all instrument panel lights - see your dealer.
922
906
3157
194
3156
912
194
904
904
904
REPLACING THE INTERIOR BULBS Check the operation of the following interior bulbs frequently: † interior overhead lamp † map lamp For bulb replacement, see a dealer or qualified technician.
AIMING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident the alignment of your headlamps should be checked by a qualified service technician.
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Maintenance and care
CLEANING AND CARING FOR YOUR VEHICLE Refer to the Customer Assistance chapter for a list of Ford-approved cleaners, polishes and waxes.
Washing your vehicle Wash your vehicle regularly with cold or lukewarm water. Never use strong detergents or soap. If your vehicle is particularly dirty, use a quality car wash detergent. Always use a clean sponge, washing glove or similar device and plenty of water for best results. To avoid spots, avoid washing when the hood is still warm, immediately after or during exposure to strong sunlight. During winter months, it is especially important to wash the vehicle on a regular basis. Large quantities of dirt and road salt are difficult to remove and also cause damage to the vehicle. Any gasoline spilled on the vehicle or deposits such as bird droppings should be washed and sponged off as soon as possible. Deposits not removed promptly can cause damage to the vehicle’s paintwork. Remove any exterior accessories, such as antennas, before entering a car wash. If you have wax applied to the vehicle at a commercial car wash, it is recommended that you clean the wiper blades and windshield as described in Cleaning the wiper blades and windshield. After washing, apply the brakes several times to dry them.
Underbody Flush the complete underside of vehicle frequently. Keep body drain holes unplugged. Inspect for road damage.
Waxing your vehicle Waxing your vehicle on a regular basis will reduce minor scratches and paint damage. Wax when water stops beading on the surface. This could be every three or four months, depending on operating conditions.
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Maintenance and care
Use only carnauba or synthetic-based waxes. Use a cleaning fluid with a clean cloth to remove any bugs before waxing your vehicle. Use tar remover to remove any tar spots. Avoid getting wax on the windshield, or on any surfaces which appear coarse or bumpy. If you have wax applied at a commercial car wash, it is recommended that you clean the wiper blades and windshield as described in Cleaning the wiper blades and windshield.
Repairing paint chips Minor scratches or paint damage from road debris may be repaired with the Ultra Touch Prep and Finishing Kit (F7AZ-19K507–BA), Lacquer Touch-up Paint (ALBZ-19500–XXXXA), or Exterior Acrylic Spray Lacquer (ALAZ-19500–XXXXA) from the Ford Car Care Chemicals line. Please note that the part numbers (shown as XXXX above) will vary with your vehicle’s specific coloring. Observe the application instructions on the products. Remove particles such as bird droppings, tree sap, insect remains, tar spots, road salt and industrial fallout immediately.
Cleaning the wheels Wash with the same detergent as the body of your vehicle. Do not use acid-based or alcohol-based wheel cleaners, steel wool, fuel or strong detergents. Never use abrasives that will damage the finish of special wheel surfaces. Use a tar remover to remove grease and tar. The brushes used in some automatic car washes may damage the finish on your wheels. Before going to a car wash, find out if the brushes are abrasive.
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Maintenance and care
Cleaning the engine Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: † Take care when using a power washer to clean the engine. The high pressure fluid could penetrate the sealed parts and cause damage. † Do not spray with cold water to avoid cracking the engine block or † Cover the highlighted areas to prevent water damage when cleaning † 2.3L
other engine components.
the engine.
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Maintenance and care
† 3.0L
† 4.0L
† Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
Cleaning non-painted plastic exterior parts Use vinyl cleaner for routine cleaning. Clean with a tar remover if necessary. Do not clean plastic parts with thinners, solvents or petroleum-based cleaners.
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Maintenance and care
Cleaning the exterior lamps Wash with the same detergent as the exterior of your vehicle. If necessary, use a tar remover such as Ford Extra Strength Tar and Road Oil Remover (B7A-19520–AA). To avoid scratching the lamps, do not use a dry paper towel, chemical solvents or abrasive cleaners.
Cleaning the windshield, wiper blades and rear window If the wiper blades do not wipe properly, clean the wiper blade rubber element with undiluted windshield washer solution or a mild detergent. To avoid damaging the blades, do not use fuel, kerosene, paint thinner or other solvents. If the wiper still does not wipe properly, this could be caused by substances on the windshield or rear window such as tree sap and some hot wax treatments used by commercial car washes. Clean the outside of the windshield or rear window with a non-abrasive cleaner such as Ford Ultra-Clear Spray Glass Cleaner, (E4AZ-19C507–AA), available from your Ford Dealer. Do not use abrasive cleansers on glass as they may cause scratches. The windshield or rear window is clean if beads do not form when you rinse it with water. The windshield, rear window and wiper blades should be cleaned on a regular basis, and blades or rubber elements replaced when worn.
Cleaning the instrument panel Clean with a damp cloth, then dry with a dry cloth. Avoid cleaner or polish that increases the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of
the air bag system.
Cleaningtheinstrumentclusterlens Clean with a damp cloth, then dry with a dry cloth. Do not use household or glass cleaners as these may damage the lens.
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Maintenance and care
Cleaning the interior fabric Remove dust and loose dirt with a whisk broom or a vacuum cleaner. Remove fresh spots immediately. Do not use household or glass cleaners. These agents can stain and discolor the fabric. Use a mild soap and water solution if necessary.
Cleaning and maintaining the safety belts Clean the safety belts with a mild soap solution recommended for cleaning upholstery or carpets. Do not bleach or dye the belts, because these actions may weaken the belt webbing. Check the safety belt system periodically to make sure there are no nicks, tears or cuts. If your vehicle has been involved in an accident, refer to the Safety belt maintenance section in the Seating and safety restraints chapter.
Inside windows Use Ultra-Clear Spray Glass Cleaner (E4AZ-19C507–AA) for the inside windows if they become fogged.
Cleaning mirrors Do not clean your mirrors with a dry cloth or abrasive materials. Use a soft cloth and mild detergent and water. Be careful when removing ice from outside mirrors because you may damage the reflective surface.
Tonneau cover care (if equipped) To avoid damage to the vinyl tonneau cover, do not use any silicone based cleaner or conditioner. Do not use stiff bristle brushes or abrasive materials or cleaners. Hot waxes applied by commercial car washes can affect the cleanability of vinyl material. Using high water pressure or wand-type car washes against the vinyl cover and tonneau frame rails may cause water leaks and possible seal damage.
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Capacities and specifications
FA-1658
FA-1658
4.0L V6 engine
FA-1658
FG–1002
BXT-59
FL-400S
EV-130
FG–1002
BXT-59
FL-400S
EV-227
MOTORCRAFT PART NUMBERS Component 2.3L I4 engine 3.0L V6 engine Air filter element Fuel filter Battery Oil filter PCV valve Spark plugs* AWSF-32FEM** AWSF-32PP*** * Refer to Vehicle Emissions Control Information (VECI) decal for spark plug gap information. ** Two spark plugs per cylinder required (eight total). *** If any spark plug needs to be removed for inspection, it must be re-installed in the same cylinder. Cylinders No.1, 2 and 3 have a “PG” suffix. Cylinders No. 4, 5 and 6 have a “P” suffix. If any spark plug needs to be replaced, use only spark plugs with the service part number suffix letters “PP” as shown on the engine decal.
FG–1002
BXT-59
FL-820S
EV-225
AGSF-34FP
REFILL CAPACITIES Fluid
Engine oil (includes filter change)
Brake fluid and Clutch fluid
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Ford Part Name Motorcraft SAE 5W- 20 Super Premium Motor Oil Motorcraft SAE 5W- 30 Super Premium Motor Oil Motorcraft High Performance DOT 3 Motor Vehicle Brake Fluid
Application
Capacity
2.3L engine
3.8L (4.0 quarts)
3.0L V6 engine
4.3L (4.5 quarts)
4.0L V6 engine
4.7L (5.0 quarts)
All
Fill to line or step (for clutch) on reservoir
Capacities and specifications
Fluid
Power steering fluid
Transmission
fluid 1
Ford Part Name Motorcraft MERCONt ATF
Motorcraft MERCONt ATF Motorcraft MERCONtV ATF
Engine coolant
Motorcraft Premium Engine Coolant (green-colored) or Motorcraft Premium Gold Engine Coolant (yellow-colored)
Application
Capacity
All
5-speed manual
4x2 vehicles with automatic and 2.3L I4 engine 4x2 vehicles with automatic and 3.0L or 4.0L engines 4x4 vehicles with automatic and 3.0L or 4.0L 2.3 L I4 engine with manual transmission 2.3L I4 engine with automatic transmission 3.0L V6 engine with manual transmission 3.0L V6 engine with automatic transmission 4.0L V6 engine with manual transmission 4.0L V6 engine with automatic transmission
Fill to range on
dipstick or
reservoir
2.65L (2.8
quarts) 3
9.4L (9.9 quarts)
9.5L (10.0
quarts)2
9.8L (10.3
quarts) 2
10.0L (10.5
quarts)
9.7L (10.2
quarts)
14.3L (15.1
quarts)
14.0L (14.8
quarts)
13.0L (13.7
quarts)
12.5L (13.2
quarts)
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Capacities and specifications
Fluid
Fuel tank
Ford Part Name N/A
Transfer case Fluid Front axle lubricant
Rear axle
lubricant5
Windshield washer fluid
Motorcraft MERCONt ATF Motorcraft SAE 80W-90 Premium Rear Axle Lubricant Motorcraft SAE 80W-90 Premium Rear Axle Lubricant Ultra-Clear Windshield Washer Concentrate
Application
Capacity
Regular cab (Short wheel base) Regular cab (Long wheel base) SuperCab
4x4 Vehicles
4x4 Vehicles
All
All
62.4L (16.5
gallons)
75.7L (20.0
gallons)
73.8L (19.5
gallons)
1.2L (1.25
quarts)
1.7L (3.6 pints)
2.4-2.5L (5.0-5.3
pints)
2.6L (2.75
quarts)
1Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCONt and MERCONt V are not interchangeable. DO NOT mix MERCONt and MERCONtV. Refer to the scheduled maintenance guide to determine the correct service interval. 2Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range. 3Service refill capacity for the manual transmission is determined by filling the transmission to the bottom of the filler hole with the vehicle on a level surface.
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Capacities and specifications
4Add the coolant type originally equipped in your vehicle. 5Traction-Lok axles use 2.2–2.4L (4.75–5.0 pints) of rear axle lubricant. Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118–A for complete refill of Traction-Lok axles. Service refill capacities are determined by filling the rear axle 6 mm to 14 mm (1/4 inch to 9/16 inch) below the bottom of the filler hole.
LUBRICANT SPECIFICATIONS
Item
Rear axle
Front axle (4X4)
Ford part
name or
equivalent
Motorcraft SAE
80W-90
Premium Rear
Axle Lubricant
Motorcraft SAE
80W-90
Premium Rear
Axle Lubricant1
Motorcraft High
Performance
DOT 3 Motor
Vehicle Brake
Fluid
Silicone
Door weather
Lubricant
strips
Engine coolant Motorcraft
Brake fluid and clutch fluid (if equipped)
Premium Engine Coolant (green-colored) Motorcraft Premium Gold Engine Coolant (yellow-colored)
Ford part number
Ford specification
XY-80W90-QL
WSP-M2C197-A
XY-80W90-QL
WSP-M2C197-A
C6AZ-19542-AB
ESA-M6C25-A
and DOT 3
F7AZ-19G208-BA ESR-M13P4-A
VC-4–A (US) or
CXC-10
(Canada)
ESE-M97B44-A
VC-7–A
WSS-M97B51-A1
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Capacities and specifications
Ford part name or equivalent 2.3L and 3.0L engines Motorcraft SAE 5W-20 Super Premium Motor Oil 4.0L engines Motorcraft SAE 5W-30 Super Premium Motor Oil Multi-Purpose Grease
Ford part number
XO-5W20-QSP
XO-5W30-QSP
Ford specification
WSS-M2C153-H and API Certification Mark
WSS-M2C153-G and API Certification Mark
DOAZ-19584-AA or F5AZ-19G209-AA
ESB-M1C93-B or ESB-M1C159-A
Motorcraft Premium Long-Life Grease
XG-1-C or XG-1-K
ESA-M1C75-B
Motorcraft MERCONt ATF
XT-2-QDX
MERCONt
Motorcraft
MERCONtV
ATF 2
XT-5-QM
MERCONtV
Item
Engine oil
Hinges, door checks, latches, striker plates, fuel filler door hinge and seat tracks Transmission/ steering/parking brake linkages and pivots, brake and clutch pedal shaft, clutch pilot bearing and. input shaft spline (manual transmission) Power steering fluid, transfer case fluid (4X4) and transmission fluid (manual) Automatic transmission (5R44E and 5R55E)
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Capacities and specifications
Item
Windshield washer fluid
Ford part name or equivalent Ultra-clear Windshield Washer Concentrate
Ford part number
Ford specification
C9AZ-19550-AC
ESR-M17P5-A
1Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118–A for complete refill of Traction-Lok axles. 2Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCONt and MERCONt V are not interchangeable. DO NOT mix MERCONt and MERCONt V. Refer to your scheduled maintenance guide to determine the correct service interval. ENGINE DATA Engine Cubic inches Required fuel Firing order
2.3L I4 engine 3.0L V6 engine 4.0L V6 engine
138
87 octane
1-3-4-2
1.04-1.19 mm
(0.041-0.047
inch)
Ignition system EDIS
Compression
ratio
182
87 octane
1-4-2-5-3-6
1.07-1.1 7mm
(0.042-0.046
inch)
EDIS
9.14:1
245
87 octane
1-4-2-5-3-6
1.3-1.4 mm
(0.052-0.056
inch)
EDIS
9.0:1
Spark plug gap
9.7:1
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Capacities and specifications
VEHICLE DIMENSIONS Vehicle dimensions
Regular Cab Short Wheel Base (SWB) mm (in) 4 763 (187.5)
Regular Cab Long Wheel Base (LWB) mm (in) 5 093 (200.5)
Supercab mm (in)
5 153 (202.9)
1 785 (70.3)
1 785 (70.3)
1 785 (70.3)
1 575 (62.0) / 1 655 (65.2) 2 831 (111.4) 1 486 (58.5)
1 586 (62.4) / 1 655 (65.2) 2 983 (117.4) 1 486 (58.5)
1 585 (62.4) / 1 684 (66.3) 3 192 (125.7) 1 485 (58.5)
1 455 (57.3)
1 455 (57.3)
1 455 (57.3)
(1) Overall
length
(2) Overall
width
(3) Overall
height 4x2/4x4
(4) Wheelbase
(5) Track -
Front
(5) Track -
Rear
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Capacities and specifications
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Capacities and specifications
IDENTIFYING YOUR VEHICLE
Certification label The National Highway Traffic Safety Administration Regulations require that a Certification label be affixed to a vehicle and prescribe where the Certification label may be located. The Certification label is located on the front door latch pillar on the driver’s side.
Vehicle identification number The vehicle identification number is attached to a metal tag and is located on the driver side instrument panel. (Please note that in the graphic XXXX is representative of your vehicle identification number.)
XXXXXXXXXXXXXXXXX
Engine number The engine number (the last eight numbers of the vehicle identification number) is stamped on the engine block, transmission, frame and transfer case (if equipped).
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Customer assistance
Ford Extended Service Plan You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides the following: † Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).
† Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.
GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada have authorized dealerships to service your vehicle. It is preferred that you return to the Ford dealer where your vehicle was purchased when warranty repairs are needed. However, you may also take your vehicle to another Ford Motor Company or Ford of Canada dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership can not assist you, then contact the Customer Relationship Center.
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Customer assistance
If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you. In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
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Customer assistance
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
† Your telephone number (home and business).
† The name of the dealer and the city where the dealership is located.
† The year and make of your vehicle.
† The date of vehicle purchase.
† The current odometer reading.
† The vehicle identification number (VIN).
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the Canadian Motor
Vehicle Arbitration Plan (CAMVAP), available in all of Canada (except
Quebec).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
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Customer assistance
THE DISPUTE SETTLEMENT BOARD (U.S. only) The Dispute Settlement Board is: † an independent, third-party arbitration program for warranty disputes † available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.
What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: † a non-Ford product † a non-Ford dealership † sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed
maintenance and wear items)
service or product concern is being reviewed
† a request for reimbursement of consequential expenses unless a † items not covered by the New Vehicle Limited Warranty (including † alleged personal injury/property damage claims † cases currently in litigation † vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)
† vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.
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Customer assistance
Board membership The Board consists of: † three consumer representatives † a Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. WhattheBoardneeds To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: † the file number assigned to your application † the toll-free phone number of the DSB’s independent administrator Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: † legible copies of all documents and maintenance or repair orders † the year, make, model, and Vehicle Identification Number (VIN) listed † the date of repair(s) and mileage at the time of occurrence(s) † the current mileage † the name of the dealer(s) who sold or serviced the vehicle † a brief description of your unresolved concern † a brief summary of the action taken by the dealer(s) and Ford Motor † the names (if known) of all the people you contacted at the † a description of the action you expect to resolve your concern You will receive a letter of explanation if your application does not qualify for Board review.
on your vehicle ownership license
relevant to the case
dealership(s)
Company
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Customer assistance
Oralpresentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Makingadecision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
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Customer assistance
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces, except Quebec. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S.
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Customer assistance
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE Ford has many quality products available from your dealer to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials and that meet or exceed Ford’s rigid specifications. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* (not available in Canada) Motorcraft Vinyl Conditioner (Canada only) Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only) Ford Extra Strength Tar and Road Oil Remover* (not available in Canada) Ford Extra Strength Upholstery Cleaner (not available in Canada) Ford Metal Surface Cleaner
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Customer assistance
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of genuine Ford accessories are available for your
vehicle through your local authorized Ford, Lincoln Mercury or Ford of
Canada dealer. These quality accessories have been specifically
engineered to fulfill your automotive needs; they are custom designed to
complement the style and aerodynamic appearance of your vehicle. In
addition, each accessory is made from high quality materials and meets
or exceeds Ford’s rigorous engineering and safety specifications. Ford
Motor Company will repair or replace any properly dealer-installed Ford
accessory found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessory. The accessory will be warranted for
whichever provides you the greatest benefit:
† 12 months or 20 000 km (12 000 miles) (whichever occurs first), or
† The remainder of your new vehicle limited warranty.
This means that genuine Ford accessories purchased along with your
new vehicle and installed by the dealer are covered for the full length of
your New Vehicle’s Limited Warranty — 3 years or 60 000 km (36 000
miles) (whichever occurs first). Contact your dealer for details and a
copy of the warranty.
Not all accessories are available for all models.
Vehicle Security Cargo security shade Keyless entry system Styled wheel protector locks Vehicle security systems
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Customer assistance
Comfort and convenience Air conditioning Battery warmer Cargo organizers Cargo retention net Cargo shades (Super Cab 2 door) Engine block heaters Manual sliding rear window Tire step Underbody lighting
Travel equipment Automatic headlamp system with DRL Bed extender Bed rail caps Bed tent (Short bed, Styleside only) Cellular phone holder Compass mirror Compass mirror with outside temperature reading Daytime running lights First aid kit Fog lights Heavy-duty battery Peace of mind kit Pickup box rails (tubular) Removable bike carrier (bed mount/hitch mount) Running boards/bars Speed control Trailer hitch (Class III) Trailer hitch bars and balls Trailer hitch wiring adaptor
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Customer assistance
Protection and appearance equipment Air bag anti-theft locks All weather slush mats Bed mat/tailgate kit Bed hooks Bed mats Bedliners Carpeted floor mats with logo Door edge guards Front end covers (full and sport) Bug deflectors Instrument panel trim (brushed aluminum) Locking gas cap Lubricants and oils Rally bar with off road lighting Rear window deflector Side window air deflectors Skid plate Spare tire lock Step bumpers Tailgate lock Tailgate protector Tonneau covers — soft (snap and snapless) and hard Universal floor mats For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: † When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety compliance certification label). Consult your dealer for specific weight information.
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Customer assistance † The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems - such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.
† Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive use or are not properly installed. When operated, such systems may cause the engine to stumble or stall or cause the transmission to be damaged or operate improperly. In addition, such systems may be damaged or their performance may be affected by operating your vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle’s operation.) † Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
(Items in this catalog may be purchased by credit card holders only.)
Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.
IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of
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Customer assistance
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29 000 km (18 000 miles), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Reporting safety defects
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect that could cause a crash, or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or Ford Motor Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1–800–424–9393 (202–366–0123 in the Washington D.C. area) or write
to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
262
A
Index
Air bag supplemental restraint
system ........................................103
and child safety seats ............105
description ..............................103
disposal ....................................107
driver air bag ..........................105
indicator light ...................12, 107
operation .................................105
passenger air bag ...................105
passenger deactivation
switch ................................29, 108
Air cleaner filter .......................240
Air conditioning ..........................22
manual heating and air
conditioning system .................24
Ambulance packages ....................5
Antifreeze (see Engine
coolant) .....................................197
Anti-lock brake system (see
Brakes) ......................................128
Anti-theft system
warning light .............................13
Audio system (see Radio) ...29, 49
Automatic transmission ............132
driving an automatic
overdrive .................................133
fluid, adding ............................203
fluid, checking ........................203
fluid, refill capacities ..............240
fluid, specification ..................245
Auxiliary power point ...........28, 73
Axle
lubricant specifications ...243, 245
refill capacities ........................240
traction lok ..............................144
Battery .......................................207
acid, treating emergencies .....207
charging system
warning light .............................13
jumping a disabled battery ....178
maintenance-free ....................207
replacement, specifications ...240
servicing ..................................207
voltage gauge ............................19
Bed extender ..............................74
Belt minder .................................99
Brakes ........................................128
anti-lock ...................................128
anti-lock brake system (ABS)
warning light .....................13, 129
brake warning light ..................12
fluid, checking and adding ....194
fluid, refill capacities ..............240
fluid, specifications .........243, 245
lubricant specifications ..243, 245
parking ....................................129
shift interlock ..........................132
Break-in period .............................3
Capacities for refilling fluids ....240
Cargo area shade ........................74
Cargo net .....................................74
Certification Label ....................248
Child safety restraints ..............113
child safety belts ....................113
Child safety seats ......................114
attaching with tether straps ..118
in front seat ............................115
in rear seat ..............................115
263
Index
Cleaning your vehicle ...............234
engine compartment ..............236
exterior ....................234–235, 239
exterior lamps .........................238
instrument cluster lens ..........238
instrument panel ....................238
interior .....................................239
mirrors .....................................239
plastic parts ............................237
safety belts ..............................239
washing ....................................234
waxing .....................................234
wheels ......................................235
windows ..................................239
wiper blades ............................238
Climate control (see Air
conditioning or Heating) ............22
Clock ..........................32, 39, 48, 62
Clutch
fluid ..........................................195
operation while driving ..........136
recommended shift speeds ....137
Console ........................................73
Coolant
checking and adding ..............197
refill capacities ................201, 240
specifications ..................243, 245
Cruise control (see Speed
control) ........................................65
Customer Assistance ................158
Ford accessories for your
vehicle .....................................256
Ford Extended Service
Plan ..........................................249
Getting assistance outside
the U.S. and Canada ..............255
Getting roadside assistance ...158
Getting the service
you need .................................249
264
Ordering additional owner’s
literature .................................260
The Dispute Settlement
Board .......................................252
Utilizing the
Mediation/Arbitration
Program ...................................255
Daytime running lamps
(see Lamps) ................................20
Dipstick
automatic transmission
fluid ..........................................203
engine oil .................................189
Doors
door ajar warning .....................14
lubricant specifications ..........243
Driveline universal joint and
slip yoke ....................................207
Driving under special
conditions ..........................142–143
mud ..........................................142
sand .........................................142
snow and ice ...........................143
through water .................142, 144
Emergencies, roadside
jump-starting ..........................178
Emission control system ..........225
Engine ................................245–246
check engine/service
engine soon light ......................10
cleaning ...................................236
coolant .....................................197
idle speed control ...................207
lubrication specifications ......243,
245
refill capacities ........................240
service points ..................186–188
starting after a collision .........159
Engine block heater .................126
Engine oil ..................................189
checking and adding ..............189
dipstick ....................................189
filter, specifications ........193, 240
recommendations ...................193
refill capacities ........................240
specifications ..................243, 245
Exhaust fumes ..........................127
Flexible Fuel Vehicle (FFV) ....215
Fluid capacities .........................240
Foglamps .....................................20
Four-Wheel Drive
vehicles ................................14, 138
control trac ...............................27
description ..............................139
driving off road .......................141
electronic shift ..................27, 139
indicator light .........................139
preparing to drive your
vehicle .....................................131
Fuel ............................................215
calculating fuel economy .......222
cap .....................................11, 218
capacity ...................................240
choosing the right fuel ...........219
comparisons with EPA fuel
economy estimates .................225
detergent in fuel .....................221
filling your vehicle
with fuel ..................215, 218, 222
Index
filter, specifications ........221, 240
fuel pump shut-off switch .....159
gauge .........................................16
improving fuel economy ........222
octane rating ...........219, 245–246
quality ......................................220
running out of fuel .................221
safety information relating to
automotive fuels .....................215
Fuses ..................................161–162
Gas cap (see Fuel cap) ......11, 218
Gas mileage (see Fuel
economy) ...................................222
Gauges .........................................16
battery voltage gauge ...............19