economy:
Multiply liters used by 100, then divide by total kilometers traveled. Divide total miles traveled by total gallons used.
Keep a record for at least one month and record the type of driving (city or highway). This will provide an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy. Habits † Smooth, moderate operation can yield up to 10% savings in fuel. † Steady speeds without stopping will usually give the best fuel † Idling for long periods of time (greater than one minute) may waste † Anticipate stopping; slowing down may eliminate the need to stop.
economy.
fuel.
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Maintenance and care † Sudden or hard accelerations may reduce fuel economy. † Slow down gradually. † Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15% † Revving the engine before turning it off may reduce fuel economy. † Using the air conditioner or defroster may reduce fuel economy. † You may want to turn off the speed control in hilly terrain if
less fuel than traveling at 105 km/h [65 mph]).
unnecessary shifting between third and fourth gear occurs. Unnecessary shifting of this type could result in reduced fuel economy.
economy.
reduce fuel economy.
† Warming up a vehicle on cold mornings is not required and may † Resting your foot on the brake pedal while driving may reduce fuel † Combine errands and minimize stop-and-go driving. Maintenance † Keep tires properly inflated and use only recommended size. † Operating a vehicle with the wheels out of alignment will reduce fuel † Perform all regularly scheduled maintenance items. Follow the
economy.
recommended maintenance schedule and owner maintenance checks found in your vehicle scheduled maintenance guide.
at any speed.
Conditions † Heavily loading a vehicle or towing a trailer may reduce fuel economy † Carrying unnecessary weight may reduce fuel economy (approximately † Adding certain accessories to your vehicle (for example bug
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
deflectors, rollbars/light bars, running boards, ski/luggage racks) may reduce fuel economy.
† Using fuel blended with alcohol may lower fuel economy. † Fuel economy may decrease with lower temperatures during the first † Driving on flat terrain offers improved fuel economy as compared to
12–16 km (8–10 miles) of driving.
driving on hilly terrain.
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cruise gear and with steady pressure on the gas pedal.
Maintenance and care † Transmissions give their best fuel economy when operated in the top † Close windows for high speed driving. EPA window sticker Every new vehicle should have the EPA window sticker. Contact your dealer if the window sticker is not supplied with your vehicle. The EPA window sticker should be your guide for the fuel economy comparisons with other vehicles. It is important to note the box in the lower left corner of the window sticker. These numbers represent the Range of L/100 km (MPG) expected on the vehicle under optimum conditions. Your fuel economy may vary depending upon the method of operation and conditions.
EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: † Use only the specified fuel listed. † Avoid running out of fuel. † Do not turn off the ignition while your vehicle is moving, especially at † Have the items listed in your scheduled maintenance guide performed
high speeds.
according to the specified schedule.
The scheduled maintenance items listed in the scheduled maintenance guide are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine
compartment and exhaust system, which can start a fire.
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Maintenance and care
Illumination of the “Check Engine” light, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power, could indicate that the emission control system is not working properly.
Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment.
Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal identifies engine displacement and gives some tune up specifications. Please consult your Warranty Guide for complete emission warranty information.
Readiness for Inspection/Maintenance (I/M) testing In some localities, it may be a legal requirement to pass an I/M test of the on-board diagnostics system. If your “Check Engine/Service Engine Soon” light is on, refer to the description in the Warning lights and chimes section of the Instrumentation chapter. Your vehicle may not pass the I/M test with the “Check Engine/Service Engine Soon” light on. If the vehicle’s powertrain system or its battery has just been serviced, the on-board diagnostics system is reset to a “not ready for I/M test” condition. To ready the on-board diagnostics system for I/M testing, a minimum of 30 minutes of city and highway driving is necessary as described below: † First, at least 10 minutes of driving on an expressway or highway. † Next, at least 20 minutes driving in stop-and-go, city-type traffic with
at least four idle periods.
Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete.
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Maintenance and care
BULBS
Replacing exterior bulbs Check the operation of the following lamps frequently: † Headlamps † Tail lamps † Brakelamps † High-mount brakelamp † Turn signals † Backup lamps † License plate lamp Do not remove lamp bulbs unless they will be replaced immediately. If a bulb is removed for an extended period of time, contaminants may enter the lamp housings and affect performance.
Replacing headlamp bulbs To remove the headlamp bulb: 1. Make sure headlamp switch is in OFF position, then open the hood. 2. Remove the protective cover by turning the three knobs to the unlock position. 3. Disconnect the electrical connector from the bulb by pulling rearward.
4. Remove the bulb retaining ring by rotating it counterclockwise (when viewed from the rear) to free it from the bulb socket, and slide the ring off the plastic base. Keep the ring to retain the new bulb.
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Maintenance and care
5. Without turning, remove the old bulb from the lamp assembly by gently pulling it straight back out of the lamp assembly.
To install the new bulb:
Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.
1. With the flat side of the new bulb’s plastic base facing upward, insert the glass end of the bulb into the lamp assembly. Turn the bulb left or right to align the grooves in the plastic base with the tabs in the lamp assembly. When the grooves are aligned, push the bulb into the lamp assembly until the plastic base contacts the rear of the lamp assembly. 2. Install the bulb retaining ring over the plastic base until it contacts the rear of the socket by rotating it clockwise until you feel a “stop.” 3. Connect the electrical connector into the rear of the plastic base until it snaps, locking it into position. 4. Install the protective cover over headlamps locking it in place with three knobs. 5. Turn the headlamps on and make sure they work properly. If the headlamp was correctly aligned before you changed the bulb, you should not need to align it again. Replacingfrontparkinglamp/turnsignalbulbs The park/turn lamp bulbs can be replaced with out removing the headlamp assembly. 1. Make sure headlamp switch is in OFF position, then open the hood. 2. Remove the protective cover by turning the three knobs to the unlock position.
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Maintenance and care
3. Disconnect the electrical connector from the bulb by pulling rearward. 4. Rotate the bulb socket counterclockwise and remove from lamp assembly. 5. Carefully pull bulb straight out of the socket and push in the new bulb until it snaps, locking it into position. 6. To complete installation, follow the removal procedure in reverse order. Replacingtaillamp/brake/turnlampbulbs The tail lamp, the brake lamp and the turn signal lamp bulbs are located in the tail lamp assembly. Follow the same steps to replace either bulb. 1. Open the trunk and carefully pull the carpet away to expose the plastic retainer. 2. Remove plastic retainer to expose the lamp assembly hardware. 3. Remove three nut and washer assemblies and the lamp assembly from the vehicle. 4. Remove the bulb socket by rotating it counterclockwise, then pulling it out of the lamp assembly.
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Maintenance and care
5. Pull the bulb from the socket and push in the new bulb. 6. Install the bulb socket into the lamp assembly by rotating it clockwise. 7. Install the lamp assembly on the vehicle with three nut and washer assemblies ensuring the washers on the nuts are flush with the body to prevent water from entering the trunk. 8. Install the plastic retainer and carefully push the carpet back in to place. Replacinglicenseplatelampbulbs 1. Remove two screws, grommets and the license plate lamp assembly from the trunk lid. 2. Carefully pull the bulb from the socket and push in the new bulb. 3. Install the lamp assembly on trunk lid with two grommets, ensuring the grommets are pushed all the way in to the trunk lid and secure with two screws. Replacingbackuplampbulbs 1. Open trunk and remove bulb socket from the trunk lid by turning counterclockwise. 2. Pull the bulb straight out of the socket and push in the new bulb. 3. Install the bulb socket in trunk lid by turning clockwise.
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Maintenance and care
Replacinghigh-mountbrakelampbulbs 1. Remove two screws from the lamp assembly. 2. Carefully lift the lamp assembly up for access to the bulbs.
3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure.
Replacing the interior bulbs Check the operation of the following interior bulbs frequently: † interior overhead lamp † map lamp For bulb replacement, see a dealer or qualified technician.
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Maintenance and care
Using the right bulbs Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to assure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time. Function Headlamp Park lamp and turn lamp (front) Side marker (front) Cornering lamp (front) Tail, stop, turn (rear) Side marker (rear) Backup lamp License plate lamp High-mount brakelamp Luggage compartment lamp Dome lamp Rear reading lamp Map lamp Illuminated visor mirror Dual floorwell lamp Glove compartment All replacement bulbs are clear in color except where noted. To replace all instrument panel lights - see your dealer.
Trade Number
9007
3457 AK (amber)
194 AK (amber)
3156K
3157 K
194
3156K
168
912
212-2
906
211-2
168
168
906
168
AIMING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident the alignment of your headlamps should be checked by a qualified service technician.
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Maintenance and care
CLEANING AND CARING FOR YOUR VEHICLE Refer to the Customer Assistance chapter for a list of Ford-approved cleaners, polishes and waxes.
Washing your vehicle Wash your vehicle regularly with cold or lukewarm water. Never use strong detergents or soap. If your vehicle is particularly dirty, use a quality car wash detergent. Always use a clean sponge, washing glove or similar device and plenty of water for best results. To avoid spots, avoid washing when the hood is still warm, immediately after or during exposure to strong sunlight. During winter months, it is especially important to wash the vehicle on a regular basis. Large quantities of dirt and road salt are difficult to remove and also cause damage to the vehicle. Any gasoline spilled on the vehicle or deposits such as bird droppings should be washed and sponged off as soon as possible. Deposits not removed promptly can cause damage to the vehicle’s paintwork. Remove any exterior accessories, such as antennas, before entering a car wash. If you have wax applied to the vehicle at a commercial car wash, it is recommended that you clean the wiper blades and windshield as described in Cleaning the wiper blades and windshield. After washing, apply the brakes several times to dry them.
Underbody Flush the complete underside of vehicle frequently. Keep body drain holes unplugged. Inspect for road damage.
Waxing your vehicle Waxing your vehicle on a regular basis will reduce minor scratches and paint damage. Wax when water stops beading on the surface. This could be every three or four months, depending on operating conditions.
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Maintenance and care
Use only carnauba or synthetic-based waxes. Use a cleaning fluid with a clean cloth to remove any bugs before waxing your vehicle. Use tar remover to remove any tar spots. Avoid getting wax on the windshield, or on any surfaces which appear coarse or bumpy. If you have wax applied at a commercial car wash, it is recommended that you clean the wiper blades and windshield as described in Cleaning the wiper blades and windshield.
Repairing paint chips Minor scratches or paint damage from road debris may be repaired with the Ultra Touch Prep and Finishing Kit (F7AZ-19K507–BA), Lacquer Touch-up Paint (ALBZ-19500–XXXXA), or Exterior Acrylic Spray Lacquer (ALAZ-19500–XXXXA) from the Ford Car Care Chemicals line. Please note that the part numbers (shown as XXXX above) will vary with your vehicle’s specific coloring. Observe the application instructions on the products. Remove particles such as bird droppings, tree sap, insect remains, tar spots, road salt and industrial fallout immediately.
Cleaning the wheels Wash with the same detergent as the body of your vehicle. Do not use acid-based or alcohol-based wheel cleaners, steel wool, fuel or strong detergents. Never use abrasives that will damage the finish of special wheel surfaces. Use a tar remover to remove grease and tar. The brushes used in some automatic car washes may damage the finish on your wheels. Before going to a car wash, find out if the brushes are abrasive.
Cleaning non-painted plastic exterior parts Use vinyl cleaner for routine cleaning. Clean with a tar remover if necessary. Do not clean plastic parts with thinners, solvents or petroleum-based cleaners.
Cleaning mirrors Do not clean your mirrors with a dry cloth or abrasive materials. Use a soft cloth and mild detergent and water. Be careful when removing ice from outside mirrors because you may damage the reflective surface.
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Maintenance and care
Cleaning the exterior lamps Wash with the same detergent as the exterior of your vehicle. If necessary, use a tar remover such as Ford Extra Strength Tar and Road Oil Remover (B7A-19520–AA). To avoid scratching the lamps, do not use a dry paper towel, chemical solvents or abrasive cleaners.
Cleaning the windshield, wiper blades and rear window If the wiper blades do not wipe properly, clean the wiper blade rubber element with undiluted windshield washer solution or a mild detergent. To avoid damaging the blades, do not use fuel, kerosene, paint thinner or other solvents. If the wiper still does not wipe properly, this could be caused by substances on the windshield or rear window such as tree sap and some hot wax treatments used by commercial car washes. Clean the outside of the windshield or rear window with a non-abrasive cleaner such as Ford Ultra-Clear Spray Glass Cleaner, (E4AZ-19C507–AA), available from your Ford Dealer. Do not use abrasive cleansers on glass as they may cause scratches. The windshield or rear window is clean if beads do not form when you rinse it with water. The windshield, rear window and wiper blades should be cleaned on a regular basis, and blades or rubber elements replaced when worn.
Cleaning the engine Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: † Take care when using a power washer to clean the engine. The high pressure fluid could penetrate the sealed parts and cause damage. † Do not spray with cold water to avoid cracking the engine block or † Never apply anything to the drive belt (including belt dressing).
other engine components.
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Maintenance and care
† Cover the highlighted areas to prevent water damage when cleaning † Never wash or rinse the engine while it is running; water in the
the engine.
running engine may cause internal damage.
Cleaning the instrument panel Clean with a damp cloth, then dry with a dry cloth. Avoid cleaner or polish that increases the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of
the air bag system.
Cleaningtheinstrumentclusterlens Clean with a damp cloth, then dry with a dry cloth. Do not use household or glass cleaners as these may damage the lens.
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Maintenance and care
Woodtone trim Wipe stains with a soft cloth and a multi-purpose cleaning solution.
Inside windows Use Ultra-Clear Spray Glass Cleaner (E4AZ-19C507–AA) for the inside windows if they become fogged.
Cleaning and maintaining the safety belts Clean the safety belts with a mild soap solution recommended for cleaning upholstery or carpets. Do not bleach or dye the belts, because these actions may weaken the belt webbing. Check the safety belt system periodically to make sure there are no nicks, tears or cuts. If your vehicle has been involved in an accident, refer to the Safety belt maintenance section in the Seating and safety restraints chapter.
Cleaning leather seats (if equipped) To clean, simply use a soft cloth dampened with water and a mild soap. Wipe the leather again with a damp cloth to remove soap residue. Dry with a soft cloth. For tougher soiling concerns, Ford recommends using the Deluxe Leather Care Kit F8AZ-19G253–AA, which is available from your Ford Dealer. This mild cleaner and special pad, cleans the leather and maintains its natural beauty. Follow the instructions on the cleaner label. Regular cleaning of your leather upholstery helps maintain its resiliency and color. Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl or plastics.
Cleaning the interior fabric Remove dust and loose dirt with a whisk broom or a vacuum cleaner. Remove fresh spots immediately. Do not use household or glass cleaners. These agents can stain and discolor the fabric. Use a mild soap and water solution if necessary.
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Capacities and specifications
MOTORCRAFT PART NUMBERS Component Air filter element Fuel filter Battery-standard Battery-heavy duty Oil filter PCV valve Spark plugs* * Refer to Vehicle Emissions Control Information (VECI) decal for spark plug gap information.
4.6L SOHC V8 engine
FA-1668
FG-986B
BXT-65–650
BXT-65–750
FL-820-S
EV-98
AWSF-32P
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Capacities and specifications
REFILL CAPACITIES Fluid Engine oil (includes filter change) Brake fluid
Ford Part Name
Motorcraft SAE 5W-20
Super Premium Motor Oil
Capacity
4.7L (5.0 quarts)
Fill to line on reservoir
Power steering fluid Transmission fluid 2 Motorcraft MERCONtV
Motorcraft MERCONt ATF Fill to line on
reservoir
13.1L (13.9 quarts) 3
15.0L (15.8 quarts)
71.9L (19.0 gallons)
1.8L (3.75 pints)
Engine coolant 4
Fuel tank Rear axle lubricant
ATF
Motorcraft Premium
Engine Coolant
(green-colored) or
Motorcraft Premium Gold
Engine Coolant
(yellow-colored)
N/A
Motorcraft SAE 80W-90
Premium Rear Axle
Lubricant
Ultra-Clear Windshield
Washer Concentrate
Fill to line on reservoir
Windshield washer fluid 1Use only brake fluids certified to meet Ford specifications. Refer to Lubricant Specifications in this chapter. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. 2Ensure the correct automatic transmission fluid is used. MERCONt and MERCONt V are not interchangeable. DO NOT MIX MERCONt and MERCONt V. Refer to the scheduled maintenance guide to determine the correct service interval. 3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range. Police or Handling Package refill capacity-12.1L (12.8 quarts). 4Add the coolant type originally equipped in your vehicle.
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Capacities and specifications
5Rear axles are considered lubricated for life when the vehicle is used for normal service. See your scheduled maintenance guide for Severe Duty requirements. Traction-Lok axles use 1.6-1.8L (3.50-3.75 pints) of rear axle lubricant. Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118–A for complete refill of Traction-Lok rear axle. Service refill capacities are determined by filling the rear axle 6 mm to 14 mm (1/4 inch to 9/16 inch) below the bottom of the filler hole.
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LUBRICANT SPECIFICATIONS Item
Brake fluid
Door weatherstrips
Engine coolant Motorcraft
Capacities and specifications
Ford part
name
High
Performance
DOT 3 Motor
Vehicle Brake
Fluid 1
Silicone
Lubricant
Premium Engine Coolant (green-colored) Motorcraft Premium Gold Engine Coolant (yellow-colored) Motorcraft SAE 5W-20 Super Premium Motor Oil Multi-Purpose Grease
Ford Ford part number specification C6AZ-19542-AB ESA-M6C25-A
and DOT 3
F7AZ-19G208-BA
and
F5AZ-19553-AA
VC-4–A (US) or
CXC-10
(Canada)
ESR-M13P4-A
ESE-M97B44-A
VC-7–A
WSS-
M97B51–A1
XO-5W20-QSP WSS-M2C153-H
with API Certification Mark ESB-M1C93-B or ESR-M1C159-A
DOAZ-19584-AA or F5AZ-19G209-AA
Motorcraft XL-1 none
XT-2-QDX
MERCONt
XT-5-QM
MERCONtV
XY-80W90-QL
WSP-M2C197-A
Penetrating and
Lock Lubricant
Motorcraft
MERCONt ATF
Motorcraft
MERCONtV
ATF3
Motorcraft SAE
80W-90
Premium Rear
Axle Lubricant
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Engine oil
Hinges, latches, striker plates, fuel filler door hinge and seat tracks Lock cylinders
Power steering
fluid
Automatic
transmission
(4R70W)
Rear Axle
Lubricant 2
Capacities and specifications
Item
Windshield washer fluid
Ford part name Ultra-clear Windshield Washer Concentrate
Ford Ford part number specification C9AZ-19550-AC ESR-M17P5-A
1Use only brake fluids certified to meet Ford specifications. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. 2Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118-A for complete refill of Traction-Lok rear axles. 3Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCONt and MERCONt V are not interchangeable. DO NOT mix MERCONt and MERCONt V. Refer to your scheduled maintenance guide to determine the correct service interval.
ENGINE DATA Engine Cubic inches Required fuel Firing order Spark plug gap Ignition system Compression ratio
4.6L V8 engine
281
87 octane
1-3-7-2-6-5-4-8
1.3-1.4 mm (0.052-0.056 inch)
Coil on plug
9.4:1
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Capacities and specifications
VEHICLE DIMENSIONS Vehicle dimensions (1) Overall length (2) Overall width (3) Overall height (4) Wheelbase (5) Track - Front (5) Track - Rear
mm (in) 5 382 (211.9) 1 987 (78.2) 1 443 (56.8) 2 913 (114.4) 1 611 (63.4) 1 659 (65.3)
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Capacities and specifications
IDENTIFYING YOUR VEHICLE
Certification label The National Highway Traffic Safety Administration Regulations require that a Certification label be affixed to a vehicle and prescribe where the Certification label may be located. The Certification label is located on the front door latch pillar on the driver’s side.
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Capacities and specifications
Vehicle identification number The vehicle identification number is attached to a metal tag and is located on the driver side instrument panel. (Please note that in the graphic XXXX is representative of your vehicle identification number.)
XXXXXXXXXXXXXXXXX
Engine number The engine number (the last eight numbers of the vehicle identification number) is stamped on the engine block, transmission, frame and transfer case (if equipped).
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Customer assistance
Ford Extended Service Plan You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides the following: † Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).
† Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.
GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada have authorized dealerships to service your vehicle. It is preferred that you return to the Ford dealer where your vehicle was purchased when warranty repairs are needed. However, you may also take your vehicle to another Ford Motor Company or Ford of Canada dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership can not assist you, then contact the Customer Relationship Center.
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Customer assistance
If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you. In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could provide,
after following the steps described above, contact the Ford Customer
Relationship Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
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Customer assistance
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
† Your telephone number (home and business).
† The name of the dealer and the city where the dealership is located.
† The year and make of your vehicle.
† The date of vehicle purchase.
† The current odometer reading.
† The vehicle identification number (VIN).
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the Canadian Motor
Vehicle Arbitration Plan (CAMVAP), available in all of Canada (except
Quebec).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: † an independent, third-party arbitration program for warranty disputes † available free to owners and lessees of qualifying Ford Motor Company
vehicles
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Customer assistance
The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.
What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: † a non-Ford product † a non-Ford dealership † sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed
maintenance and wear items)
service or product concern is being reviewed
† a request for reimbursement of consequential expenses unless a † items not covered by the New Vehicle Limited Warranty (including † alleged personal injury/property damage claims † cases currently in litigation † vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)
† vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.
Board membership The Board consists of: † three consumer representatives † a Ford or Lincoln Mercury dealership representative
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Customer assistance
Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. WhattheBoardneeds To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: † the file number assigned to your application † the toll-free phone number of the DSB’s independent administrator Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: † legible copies of all documents and maintenance or repair orders † the year, make, model, and Vehicle Identification Number (VIN) listed † the date of repair(s) and mileage at the time of occurrence(s) † the current mileage † the name of the dealer(s) who sold or serviced the vehicle † a brief description of your unresolved concern † a brief summary of the action taken by the dealer(s) and Ford Motor † the names (if known) of all the people you contacted at the † a description of the action you expect to resolve your concern You will receive a letter of explanation if your application does not qualify for Board review.
on your vehicle ownership license
relevant to the case
dealership(s)
Company
232
Customer assistance
Oralpresentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Makingadecision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
233
Customer assistance
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces, except Quebec. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S.
234
Customer assistance
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE Ford has many quality products available from your dealer to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials and that meet or exceed Ford’s rigid specifications. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* (not available in Canada) Motorcraft Vinyl Conditioner (Canada only) Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only) Ford Extra Strength Tar and Road Oil Remover* (not available in Canada) Ford Extra Strength Upholstery Cleaner (not available in Canada) Ford Metal Surface Cleaner
235
Customer assistance
Ford Multi-Purpose Cleaner* Motorcraft Car Wash Concentrate Motorcraft Carlite Glass Cleaner Ford Spot and Stain Remover* Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner (not available in Canada) * May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of genuine Ford accessories are available for your
vehicle through your local authorized Ford, Lincoln Mercury or Ford of
Canada dealer. These quality accessories have been specifically
engineered to fulfill your automotive needs; they are custom designed to
complement the style and aerodynamic appearance of your vehicle. In
addition, each accessory is made from high quality materials and meets
or exceeds Ford’s rigorous engineering and safety specifications. Ford
Motor Company will repair or replace any properly dealer-installed Ford
accessory found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessory. The accessory will be warranted for
whichever provides you the greatest benefit:
† 12 months or 20 000 km (12 000 miles) (whichever occurs first), or
† The remainder of your new vehicle limited warranty.
This means that genuine Ford accessories purchased along with your
new vehicle and installed by the dealer are covered for the full length of
your New Vehicle’s Limited Warranty — 3 years or 60 000 km (36 000
miles) (whichever occurs first). Contact your dealer for details and a
copy of the warranty.
Not all accessories are available for all models.
236
Customer assistance
Vehicle Security Keyless entry Wheel locks for styled wheels Vehicle security systems
Comfort and convenience Cargo nets Engine block heaters
Travel equipment Daytime running lights HomeLinkt Rear view mirror with tire pressure sensor Trunk organizer
Protection and appearance equipment Air bag anti-theft locks Carpet floor mats Electrochromic compass mirror Electrochromic compass mirror with temperature display Emergency kit Door edge guards First aid kit Flat splash guards Front end covers Locking gas cap Molded splash guards Styled hood deflector Underbody security lighting Universal floor mats
237
Customer assistance
For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: † When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety compliance certification label). Consult your dealer for specific weight information. † The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems - such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.
† Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive use or are not properly installed. When operated, such systems may cause the engine to stumble or stall or cause the transmission to be damaged or operate improperly. In addition, such systems may be damaged or their performance may be affected by operating your vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily effect your vehicle’s operation.) † Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
(Items in this catalog may be purchased by credit card holders only.)
238
Customer assistance
Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29 000 km (18 000 miles), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity
(a defect or condition that substantially impairs the use, value or safety
of the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
239
Reporting safety defects
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect that could cause a crash, or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or Ford Motor Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1–800–424–9393 (202–366–0123 in the Washington D.C. area) or write
to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
240
A
Index
Air bag supplemental restraint
system ........................................121
and child safety seats ............123
description ..............................121
disposal ....................................125
driver air bag ..........................123
indicator light ...................10, 125
operation .................................123
passenger air bag ...................123
Air cleaner filter ...............192, 220
Air conditioning ..........................29
automatic temperature
control system ..........................32
Air suspension ...........................142
description ..............................142
warning light .............................13
Antifreeze (see Engine
coolant) .....................................179
Anti-lock brake system
(see Brakes) ......................138–139
Audio system (see Radio) .........38
Automatic transmission
driving an automatic
overdrive .................................144
fluid, adding ............................187
fluid, checking ........................187
fluid, refill capacities ..............221
fluid, specification ..................224
Auxiliary power point ...........72, 88
Axle
lubricant specifications ..223–224
refill capacities ........................221
traction lok ..............................147
Battery .......................................190
acid, treating emergencies .....190
charging system
warning light .............................13
jumping a disabled battery ....165
maintenance-free ....................190
replacement, specifications ...220
servicing ..................................190
voltage gauge ............................21
Belt minder ...............................117
Brakes ........................................138
anti-lock ...........................138–139
anti-lock brake system
(ABS) warning light .........12, 139
brake warning light ..................12
fluid, checking and adding ....178
fluid, refill capacities ..............221
fluid, specifications .........223–224
lubricant specifications ..223–224
pedals (see Power adjustable
foot pedals) ...............................71
shift interlock ..........................143
Break-in period .............................3
Capacities for refilling fluids ....221
Cassette tape player ...................57
CD changer .................................67
Certification Label ....................226
Child safety restraints ..............126
child safety belts ....................126
Child safety seats ......................127
attaching with tether straps ..132
in front seat ............................129
in rear seat ......................129, 131
241
Index
Cleaning your vehicle ...............215
engine compartment ..............217
exterior ............................215–216
exterior lamps .........................217
instrument cluster lens ..........218
instrument panel ....................218
interior .....................................219
mirrors .....................................216
plastic parts ............................216
safety belts ..............................219
washing ....................................215
waxing .....................................215
wheels ......................................216
windows ..................................219
wiper blades ............................217
woodtone trim ........................219
Climate control (see Air
conditioning or Heating) ............29
Clock ..........................42, 49, 56, 66
Compass, electronic ....................83
calibration .................................84
set zone adjustment .................84
Console ........................................88
Controls
power seat .......................105–106
Coolant
checking and adding ..............179
coolant temperature light ........11
refill capacities ................183, 221
specifications ..................223–224
Cruise control (see Speed
control) ........................................75
Customer Assistance ................153
Ford accessories for your
vehicle .....................................235
Ford Extended
Service Plan ............................228
Getting assistance outside the
U.S. and Canada .....................234
242
Getting roadside assistance ...153
Getting the service
you need .................................228
Ordering additional owner’s
literature .................................238
The Dispute Settlement
Board .......................................230
Utilizing the
Mediation/Arbitration
Program ...................................234
Daytime running lamps (see
Lamps) .........................................27
Defrost
rear window ..............................38
Dipstick
automatic transmission
fluid ..........................................187
engine oil .................................175
Doors
lubricant specifications ..........223
Driving under special conditions
through water .........................152
Electronic message center .........22
Emergencies, roadside
jump-starting ..........................165
Emission control system ..........207
Engine ................................224–225
check engine/service engine
soon light ....................................9
cleaning ...................................217
coolant .....................................179
fail-safe coolant ......................184
idle speed control ...................190
lubrication
specifications ..................223–224
refill capacities ........................221
service points ..........................174
starting after a collision .........154
Engine block heater .................136
Engine oil ..................................175
change oil soon warning,
message center .......................175
checking and adding ..............175
dipstick ....................................175
filter, specifications ........177, 220
recommendations ...................177
refill capacities ........................221
specifications ..................223–224
Exhaust fumes ..........................137
Fail safe cooling ........................184
Floor mats ...................................89
Fluid capacities .........................221
Fuel ............................................199
calculating fuel economy .......204
cap .....................................10, 201
capacity ...................................221
choosing the right fuel ...........202
comparisons with EPA fuel
economy estimates .................207
detergent in fuel .....................203
filling your vehicle with
fuel ...........................199, 201, 204
filter, specifications ........203, 220
fuel filler door override ............85
fuel filler door release ..............85
fuel pump shut-off switch .....154
gauge .........................................17
improving fuel economy ........204
Index
low fuel warning light ................8
octane rating ...........202, 224–225
quality ......................................202
running out of fuel .................203
safety information relating to
automotive fuels .....................199
Fuses ..................................156–157
Garage door opener ....................79
Gas cap (see Fuel cap) ......10, 201
Gas mileage (see Fuel
economy) ...................................204
Gauges .........................................17
battery voltage gauge ...............21
engine coolant temperature
gauge .........................................20
engine oil pressure gauge ........22
fuel gauge ..................................17
odometer ...................................19
speedometer .............................18
trip odometer ............................20
GAWR (Gross Axle Weight
Rating) .......................................147
definition .................................147
driving with a heavy load ......147
location ....................................147
GVWR (Gross Vehicle Weight
Rating) .......................................147
calculating ...............................147
definition .................................147
driving with a heavy load ......147
location ....................................147
Hazard flashers .........................154
Head restraints .........................103
243
Index
Headlamps ...................................27
aiming ......................................214
autolamp system .......................28
bulb specifications ..................214
daytime running lights .............27
flash to pass ..............................28
high beam ...........................12, 28
replacing bulbs .......................209
turning on and off ....................27
warning chime ..........................16
Heating ........................................29
heating and air conditioning
system .......................................29
HomeLink universal
transceiver (see Garage door
opener) ..................................79–82
Hood ..........................................173
Ignition .........................73, 224–225
Infant seats
(see Safety seats) .....................127
Inspection/maintenance (I/M)
testing ........................................208
Instrument panel
cleaning ...................................218
cluster ..................................8, 218
lighting up panel
and interior ...............................27
location of components ..............8
Jack ............................................161
positioning ...............................161
storage .....................................161
Jump-starting your vehicle ......165
244
Keyless entry system .................98
autolock .....................................91
keypad .......................................98
programming entry code .........99
Keys .......................................95–97
key in ignition chime ...............16
positions of the ignition ...........73
Lamps
autolamp system .......................28
bulb replacement
specifications chart ................214
cargo lamps ...............................27
daytime running light ...............27
headlamps .................................27
headlamps, flash to pass ..........28
instrument panel, dimming .....27
interior lamps ...................27, 213
replacing bulbs ...............209–213
Lane change indicator
(see Turn signal) ........................72
Lights, warning and indicator ......8
air bag ........................................10
air suspension ...........................13
anti-lock brakes (ABS) ....12, 139
brake ..........................................12
charging system ........................13
check engine ...............................9
fuel cap light .............................10
high beam .................................12
low coolant ................................11
low fuel ........................................8
oil pressure ...............................13
overdrive off ..............................14
safety belt .................................11
speed control ............................79
Index
traction control active ..............14
turn signal indicator .................12
Load limits .................................147
GAWR ......................................147
GVWR ......................................147
trailer towing ..........................147
Locks
autolock .....................................91
childproof ..................................88
doors ..........................................87
Lubricant specifications ...223–224
Lumbar support, seats .............107
Parts (see Motorcraft parts) ....220
Passenger Occupant
Classification Sensor .................109
Pedals (see Power adjustable
foot pedals) .................................71
Power distribution box
(see Fuses) ...............................159
Power door locks ..................87, 91
Power steering ..........................142
fluid, checking and adding ....187
fluid, refill capacity ................221
fluid, specifications .........223–224
Message center ...........................22
reset button ..............................23
select button .............................23
Mirrors
automatic dimming rearview
mirror ........................................83
cleaning ...................................216
side view mirrors (power) .......88
Motorcraft parts ................203, 220
Octane rating ............................202
Odometer .....................................19
Oil (see Engine oil) ..................175
Overdrive .............................74, 145
Panic alarm feature, remote
entry system ................................93
Parking brake ............................139
Radio ............................................38
Rear window defroster ...............38
Relays ................................156, 161
Remote entry system ...........89, 93
illuminated entry ......................93
locking/unlocking doors ...........90
opening the trunk .....................92
panic alarm ...............................93
replacement/additional
transmitters ...............................94
replacing the batteries .............93
Safety belts (see Safety
restraints) ............16, 107, 111–115
Safety defects, reporting ..........240
Safety restraints ........107, 111–115
belt minder .............................117
cleaning the safety belts .......120,
219
extension assembly ................116
for adults .........................112–114
245
Index
for children .....................125–126
lap belt ....................................115
Occupant Classification
Sensor ......................................109
warning light and
chime ...................11, 16, 116–117
Safety seats for children ..........127
Seat belts (see Safety
restraints) ..................................107
Seats ..........................................103
child safety seats ....................127
cleaning ...................................219
SecuriLock passive anti-theft
system ....................................95–97
Servicing your vehicle ..............172
Spark plugs,
specifications .............220, 224–225
Special notice ................................3
Specification chart,
lubricants ...........................223–224
Speed control ..............................75
Speedometer ...............................18
Starting your vehicle ........134, 136
jump starting ..........................165
Steering
speed sensitive .......................142
Steering wheel
tilting .........................................74
Tires ...........................161, 194–196
changing ..........................161–162
checking the pressure ............196
replacing ..................................197
246
rotating ....................................196
snow tires and chains ............198
tire grades ...............................195
treadwear ................................195
Towing .......................................149
recreational towing .................151
trailer towing ..........................149
wrecker ....................................171
Traction control ..................72, 140
off light ......................................14
Traction-lok rear axle ...............147
Transmission .............................143
fluid, checking and adding
(automatic) .............................187
fluid, refill capacities ..............221
lubricant specifications ..223–224
Trip odometer .............................20
Trunk .........................................101
remote release ....................86, 92
............................12, 72
Turn signal
Vehicle dimensions ...................225
Vehicle Identification Number
(VIN) ..........................................227
Vehicle loading ..........................147
Ventilating your vehicle ...........137
Warning chimes ...........................16
Warning lights (see Lights) .........8
Washer fluid ..............................179
Water, Driving through .............152
Index
Windows
power .........................................86
Windshield washer fluid and wipers
checking and adding fluid .....179
checking and cleaning ............193
operation ...................................73
replacing wiper blades ...........193
Wrecker towing .........................171
247
Filling station information
Hood release
Tire pressure and size
Coolant capacity 1
Automatic transmission fluid
capacity 2
Power steering fluid capacity
Required fuel Fuel tank capacity Engine oil capacity (includes filter change)
Unleaded fuel only - 87 octane
71.9L (19.0 gallons)
4.7L (5.0 quarts). Use Motorcraft
SAE 5W-20 Super Premium Motor
Oil, Ford specification
WSS-M2C153-H.
Refer to the Tire Pressure Label
located on the rear passenger door
jamb.
Pull handle under the left side of
the instrument panel.
15.0L (15.8 quarts)
13.1L (13.9 quarts). Use
Motorcraft MERCONtV ATF. 3
Fill to line on reservoir. Use
Motorcraft MERCONt ATF.
1Use either green-colored Motorcraft Premium Engine Coolant or
yellow-colored Motorcraft Premium Gold Engine Coolant. DO NOT USE
Ford Extended Life Engine Coolant (orange in color). Refer to Adding
engine coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONt and MERCONt V are not interchangeable. DO NOT
mix MERCONt and MERCONt V. Refer to your scheduled maintenance
guide to determine the correct service interval.
3Indicates only approximate dry-fill capacity. Some applications may vary
based on cooler size and if equipped with in-tank cooler. The amount of
transmission fluid and fluid level should be set by the indication on the
dipstick’s normal operating range. Police and Handling Package refill
capacity-12.1L (12.8 quarts).
248
Before driving
Introduction
Instrumentation
Controls and features
Seating and safety restraints
Starting and driving
Starting
Driving
Roadside emergencies
Servicing
Maintenance and care
Capacities and specifications
Customer assistance
Reporting safety defects
Index
Contents
27
103
134
138
153
172
220
228
240
241
All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2001 Ford Motor Company
Introduction
The following warning may be required by California law: CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
ICONS Indicates a safety alert. Read the following section on Warnings.
Indicates vehicle information related to recycling and other environmental concerns will follow. Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards protecting the environment. Indicates a message regarding child safety restraints. Refer to Seating and safety restraints for more information.
Indicates that this Owner Guide contains information on this subject. Please refer to the Index to locate the appropriate section which will provide you more information.
WARNINGS Warnings provide information which may reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment.
Introduction
BREAKING-IN YOUR VEHICLE There are no particular guidelines for breaking-in your vehicle. During the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is recommended to give the moving parts a chance to break in.
INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of printing. Ford may change the contents without notice and without incurring obligation.
EMISSION WARRANTY The New Vehicle Limited Warranty includes Bumper-to-Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible for Emissions Defect and Emissions Performance Warranties. For a detailed description of what is covered and what is not covered, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.
SPECIAL NOTICES
Notice to owners of Severe Duty vehicles Before you drive your vehicle, be sure to read the “Severe Duty Owner’s Guide Supplement.” This book contains important operation and maintenance information.
Notice to owners of natural gas fueled vehicles Before you drive your vehicle, be sure to read the “Natural Gas Vehicle Owner’s Guide Supplement.” This book contains important operation and maintenance information.
Introduction
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety Belt
Air Bag-Front
Air Bag-Side
Child Seat
Child Seat Installation Warning
Child Seat Tether Anchorage
Brake System
Anti-Lock Brake System
Brake Fluid - Non-Petroleum Based
Traction Control
Master Lighting Switch
Hazard Warning Flasher
Fog Lamps-Front
Fuse Compartment
Fuel Pump Reset
Windshield Wash/Wipe
Rear Window Defrost/Demist
Power Window Lockout
Windshield Defrost/Demist
Power Windows Front/Rear
Introduction
Vehicle Symbol Glossary
Child Safety Door Lock/Unlock
Interior Luggage Compartment Release Symbol
Panic Alarm
Engine Oil
Engine Coolant
Engine Coolant Temperature
Do Not Open When Hot
Battery
Avoid Smoking, Flames, or Sparks
Battery Acid
Explosive Gas
Fan Warning
Power Steering Fluid
Maintain Correct Fluid Level
MAX MIN
Emission System
Engine Air Filter
Passenger Compartment Air Filter
Jack
Check fuel cap
Instrumentation
Instrument panel dimmer
control (pg. 27)
Instrument cluster
(pg. 8)
Driver air bag
(pg. 121)
Headlamp control
(pg. 27)
Traction control switch*
(pg. 140)
Wiper/washer
control (pg. 73)
Power adjustable foot
pedals* (pg. 71)
Turn signal control
(pg. 72)
Speed control*
(pg. 75)
* if equipped
Instrumentation
Gearshift with O/D
control (pg. 145)
Audio system
(pg. 38)
Rear window defroster
control (pg. 38)
Climate control system
(pg. 29)
Instrumentation
WARNING LIGHTS AND CHIMES
Standard instrument cluster
OD OFF
60 70
100
120
50
80
80
140
90
0 0 0 0 0 0 0
100
160
0000
200
MPH
km/h
180
110
120
BRAKE
AIR BAG
TEMP
OIL
AIR SUSP
CHECK FUEL CAP
40
60
40
20
30
20
10
TRAC CNTL
LOW FUEL
CHECK ENGINE
VOLTS
FUEL
< FUEL FILL DOOR
Optional instrument cluster
CHECK FUEL CAP
/21
CHECK ENGINE
SPEED CONTROL
km km/h MPH
TRAC CNTL
–
CHECK