2000 Ford Crown Victoria Owners Manual

BXT-65–650
BXT-65–750
FL-820-S EV-98
AWSF-32P

REFILL CAPACITIES Fluid Engine oil (includes filter change)

Brake fluid Power steering fluid

Transmission fluid 2

Engine coolant 4

Fuel tank Rear axle lubricant 5

Capacity

4.7L (5.0 quarts)

Fill to line on reservoir

Fill to line on reservoir

13.1L (13.9 quarts) 3

15.0L (15.8 quarts)

71.9L (19.0 gallons)

1.8L (3.75 pints)

Ford Part Name Motorcraft SAE 5W-30
Super Premium Motor Oil

Motorcraft MERCONt ATF Motorcraft MERCONtV ATF Premium Engine Coolant N/A Motorcraft SAE 80W-90 Premium Rear Axle Lubricant Ultra-Clear Windshield Washer Concentrate

Windshield washer fluid 1 Use only brake fluids certified to meet Ford specifications. Refer to Lubricant Specifications in this chapter. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used.

Fill to line on reservoir

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Capacities and specifications

2 Ensure the correct automatic transmission fluid is used. MERCONt and MERCONt V are not interchangeable. DO NOT MIX MERCONt and MERCONt V. Refer to the Scheduled Maintenance Guide to determine the correct service interval. 3 Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range. Police Package refill capacity-12.1L (12.8 quarts). 4 Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford Extended Life Engine Coolant (orange in color). Refer to Adding engine coolant, in the Maintenance and Care chapter. 5 Rear axles are considered lubricated for life when the vehicle is used for normal service. See your Scheduled Maintenance Guide for Severe Duty requirements. Traction-Lok axles use 1.6-1.8L (3.50-3.75 pints) of rear axle lubricant. Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118–A for complete refill of Traction-Lok rear axle. Service refill capacities are determined by filling the rear axle 6 mm to 14 mm (1/4 inch to 9/16 inch) below the bottom of the filler hole.

LUBRICANT SPECIFICATIONS Item

Brake fluid

Door weatherstrips

Engine coolant

Ford part name High Performance DOT 3 Motor Vehicle Brake Fluid 1
Silicone Lubricant

Ford Premium Engine Coolant

Ford Ford part number specification C6AZ-19542-AB ESA-M6C25-A

and DOT 3

ESR-M13P4-A

ESE-M97B44-A

F7AZ-19G208-BA and F5AZ-19553-AA E2FZ-19549-AA (in Canada, Motorcraft CXC-8-B)

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Capacities and specifications

Item

Engine oil

Hinges, latches, striker plates, fuel filler door hinge and seat tracks Lock cylinders

Power steering fluid Automatic transmission (4R70W) Rear Axle Lubricant 2

Windshield washer fluid

Ford part name Motorcraft SAE 5W-30 Super Premium Motor Oil Multi-Purpose Grease

Penetrating and Lock Lubricant Motorcraft MERCONt ATF3
Motorcraft MERCONtV ATF Motorcraft SAE 80W-90
Premium Rear Axle Lubricant Ultra-clear Windshield Washer Concentrate

Ford part number XO-5W30-QSP WSS-M2C153-G

Ford specification

with API Certification Mark ESB-M1C93-B or ESR-M1C159-A

DOAZ-19584-AA or F5AZ-19G209-AA

E8AZ-19A501-B none

XT-2-QDX

MERCONt

XT-5-QM

MERCONtV

XY-80W90-QL

WSP-M2C197-A

C9AZ-19550-AC ESR-M17P5-A

1 Use only brake fluids certified to meet Ford specifications. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. 2 Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118-A for complete refill of Traction-Lok rear axles. 3 Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCONt and MERCONt V are not interchangeable. DO NOT mix MERCONt and MERCONt V. Refer to your Scheduled Maintenance Guide to determine the correct service interval.

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ENGINE DATA Engine Cubic inches Required fuel Firing order Spark plug gap Ignition system Compression ratio

VEHICLE DIMENSIONS Vehicle dimensions (1) Overall length (2) Overall width (3) Overall height (4) Wheelbase (5) Track - Front (5) Track - Rear

Capacities and specifications

4.6L V8 engine 281
87 octane 1-3-7-2-6-5-4-8
1.3-1.4 mm (0.052-0.056 inch) Coil on plug 10.0:1

mm (in) 5 382 (211.9) 1 987 (78.2) 1 443 (56.8) 2 913 (114.4) 1 611 (63.4) 1 659 (65.3)

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Capacities and specifications

IDENTIFYING YOUR VEHICLE

Certification label The National Highway Traffic Safety Administration Regulations require that a Certification Label be affixed to a vehicle and prescribe where the Certification Label may be located. The Certification Label is located on the front door latch pillar on the driver’s side.

204

MFD. BY FORD MOTOR CO. IN U.S.A.

DATE: XXXXX FGAWR: XXXXXX/XXXXXXX

GVWR:XXXXX LB/ XXXXX KG RGAWR: XXXXXXX/XXXXXXX THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE.

VIN: XXXXXXXXXXXXXXXXX

TYPE: XXXXXXXXXXXXXXX

MAXIMUM LOAD=OCCUPANTS + LUGGAGE=XXXKG/XXXXLB OCCUPANTS: X TOTAL X FR X 2ND X RR OCCUPANTS LUGGAGE XX XXXKG/XXXXLB X XXXKG/XXXXLB

TIRE: XXXX/XXXXX XXX PRESSURE (FR) XXX kPa/33 PSI COLD PRESSURE (RR) XXX kPa/33 PSI COLD TRAILER TOWING - SEE OWNER GUIDE

EXT PNT: XXXXXX XXXXXX RC: XX DSO: XXXX F0000
BAR INT TR TP/PS R AXLE TR SPR T0000
X XX XXX X XX X XXXX

UTC (cid:209) FOHT-15294A10-GA

Capacities and specifications

Vehicle identification number The vehicle identification number is attached to a metal tag and is located on the driver side instrument panel. (Please note that in the graphic XXXX is representative of your vehicle identification number.)

XXXXXXXXXXXXXXXXX

Engine number The engine number (the last eight numbers of the vehicle identification number) is stamped on the engine block, transmission, frame and transfer case (if equipped).

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Customer assistance

Ford Extended Service Plan You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides the following: † benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items)

† protection against repair costs after your Bumper to Bumper Warranty

expires

You may purchase Ford ESP from any participating Ford and Lincoln/ Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. (In Hawaii, rules vary. See your dealer for details.) When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln/Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options.

Getting the service you need

At home Ford Motor Company and Ford of Canada have authorized dealerships to service your vehicle. When you need warranty repairs your selling dealer would like you to return to it for that service, but you may also take your vehicle to another Ford Motor Company dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership can not assist you, then contact the Customer Assistance Center.

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Customer assistance

If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Assistance Center. Ford Motor Company and Ford of Canada dealerships also carry quality parts and accessories, providing you with equipment reliability.

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Assistance Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Assistance Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)

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If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Assistance Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Assistance Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) In order to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Assistance Center: † Your telephone number (home and business) † The name of the dealer and the city where the dealership is located † The year and make of your vehicle † The date of vehicle purchase † The current odometer reading † The vehicle identification number (VIN) If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.) or the Mediation/Arbitration Program (Canada). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This

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Customer assistance

dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: † an independent, third-party arbitration program for warranty disputes † available free to owners and lessees of qualifying Ford Motor Company

vehicles

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law. What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance as designed concerns on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: † a non-Ford product † a non-Ford dealership † sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

maintenance and wear items)

service or product concern is being reviewed

† a request for reimbursement of consequential expenses unless a † items not covered by the New Vehicle Limited Warranty (including † alleged personal injury/property damage claims † cases currently in litigation † vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

† vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle.

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Customer assistance

Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

Board membership The Board consists of: † three consumer representatives † a Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. WhattheBoardneeds To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: † the file number assigned to your application † the toll-free phone number of the DSB’s independent administrator Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: † legible copies of all documents and maintenance or repair orders † the year, make, model, and Vehicle Identification Number (VIN) listed † the date of repair(s) and mileage at the time of occurrence(s) † the current mileage † the name of the dealer(s) who sold or serviced the vehicle † a brief description of your unresolved concern † a brief summary of the action taken by the dealer(s) and Ford Motor

on your vehicle ownership license

relevant to the case

Company

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Customer assistance

dealership(s)

† the names (if known) of all the people you contacted at the † a description of the action you expect to resolve your concern You will receive a letter of explanation if your application does not qualify for Board review. Oralpresentations If you would like to make an oral presentation, indicate YES to question #6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. Oral presentation may be requested by the Board as well. Makingadecision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to the Board at the following address/phone number: Dispute Settlement Board P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718

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Customer assistance

You may also contact the North American Customer Assistance Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or by writing to the Center at the following address: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces, except Quebec. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer assistance office.

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Customer assistance

The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

FORD CAR CARE PRODUCTS FOR YOUR VEHICLE Ford has many quality products available from your dealer to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials and that meet or exceed Ford’s rigid specifications. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* (not available in Canada) Motorcraft Vinyl Conditioner (Canada only)

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Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only) Ford Extra Strength Tar and Road Oil Remover* (not available in Canada) Ford Extra Strength Upholstery Cleaner (Canada only) Ford Extra Strength Upholstery Cleaner (not available in Canada) Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner* Motorcraft Car Wash Concentrate Motorcraft Carlite Glass Cleaner Ford Spot and Stain Remover* Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner (not available in Canada) * May be sold with the Motorcraft name FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford accessories are available for your vehicle through your local authorized Ford, Lincoln Mercury or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle. In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigid engineering and safety specifications. Ford accessories are warranted for up to 12 months or 20 000 km (12 000 miles) on all cars and light trucks and 12 months with unlimited distance on medium/heavy duty trucks unless the accessory is installed on a new vehicle, then the warranty becomes the balance of the new vehicle’s warranty or the accessories warranty, whichever is greater. See your dealer for complete warranty information and availability. Not all accessories are available for all models.

Vehicle Security Remote keyless entry Styled wheel protector locks Vehicle security systems

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Comfort and convenience Cargo nets Engine block heaters

Travel equipment Daytime running lights Heavy-duty battery

Protection and appearance equipment Air bag anti-theft locks Carpet floor mats Cleaners, waxes and polishes Flat splash guards Front end covers Lubricants and oils Molded splash guards Molded vinyl floor mats Touch-up paint Universal floor mats For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: † When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety compliance certification label). Consult your dealer for specific weight information. † The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems - such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.

† Mobile communications systems may harm the operation of your

vehicle, particularly if they are not properly designed for automotive

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use or are not properly installed. When operated, such systems may cause the engine to stumble or stall. In addition, such systems may be damaged or their performance may be affected by operating your vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle’s operation.) † Ford cannot assume responsibility for any adverse effects or damage

that may result from the use of such equipment.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio: Make checks payable to: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST, for credit card holders only

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

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Reporting safety defects

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect that could cause a crash, or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (202–366–0123 in the Washington D.C. area) or write to: NHTSA U.S. Department of Transportation 400 Seventh Street Washington D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Index

Air bag supplemental restraint system ........................105
and child safety seats ............107
description ..............................105
disposal ....................................109
driver air bag ..........................107
indicator light ....................10,109
operation .................................107
passenger air bag ...................107
Air cleaner filter ................172,200
Air conditioning ..........................26

automatic temperature control system ..........................28
Air suspension ...........................125
description ..............................125
warning light .............................12

Antifreeze (see Engine coolant) ................160
Anti-lock brake system (see Brakes) .......................121,122
Audio system (see Radio) .........35
Automatic transmission

driving an automatic overdrive .................................127
fluid, adding ............................167
fluid, checking ........................167
fluid, refill capacities ..............200
fluid, specification ..................203

Axle

lubricant specifications ...201,203
refill capacities ........................200
traction lok ..............................129
Battery .......................................170
acid, treating emergencies .....170
charging system warning light .............................12
jumping a disabled battery ....147
maintenance-free ....................170
replacement, specifications ...200
servicing ..................................170
voltage gauge ............................19
Belt minder ...............................101

218

Brakes ........................................121
anti-lock ............................121,122
anti-lock brake system (ABS) warning light ..........11,122
brake warning light ..................11
fluid, checking and adding ....159
fluid, refill capacities ..............200
fluid, specifications ..........201,203
lubricant specifications ...201,203
shift interlock ..........................126
Break-in period .............................3
Capacities for refilling fluids ....200
Cassette tape player ...................50
CD changer .................................59
Certification Label ....................204
Child safety restraints ..............110
child safety belts ....................110
Child safety seats ......................111
attaching with tether straps ..115
in front seat ............................112
in rear seat .......................112,115
Cleaning your vehicle ...............193
engine compartment ..............196
exterior ....................................195
exterior lamps .........................195
instrument panel ....................197
instrument panel lens ............198
interior ..............................198,199
mirrors .....................................195
plastic parts ............................195
safety belts ..............................198
washing ....................................194
waxing .....................................194
wheels ......................................195
windows ..................................198
wiper blades ............................196
woodtone trim ........................198

Climate control (see Air conditioning or Heating) ............26
Clock ............................................34
Compass, electronic ....................73
calibration .................................74

set zone adjustment .................74

power seat ............................93,94

Controls

Coolant

checking and adding ..............160
coolant temperature light ........10
refill capacities .................163,200
specifications ...................201,203

Cruise control (see Speed control) ....................65
Customer Assistance ................136

Ford accessories for your vehicle ......................213
Ford Extended Service Plan ............................206
Getting assistance outside the U.S. and Canada ..............212
Getting roadside assistance ...136
Getting the service you need ....................206
Ordering additional owner’s literature ...................216
The Dispute Settlement Board ...................209
Utilizing the Mediation/ Arbitration Program ...............212

Daytime running lamps (see Lamps) ................................24
Defrost

rear window ..............................25

Dipstick

Doors

automatic transmission fluid ...................167
engine oil .................................156

lubricant specifications ..........201

Driving under special conditions

through water .........................135

Emergencies, roadside

jump-starting ..........................147
Emission control system ..........186

Index

Engine ........................................203

check engine/ service engine soon light ...........9
cleaning ...................................196
coolant .....................................160
fail-safe coolant ......................164
idle speed control ...................170
lubrication specifications ...................201,203
refill capacities ........................200
service points ..........................155
starting after a collision .........137
Engine block heater .................119
Engine oil ..................................156

change oil soon warning, message center .......................156
checking and adding ..............156
dipstick ....................................156
filter, specifications .........158,200
recommendations ...................158
refill capacities ........................200
specifications ...................201,203
Exhaust fumes ..........................120
Fail safe cooling ........................164
Floor mats ...................................78
Fluid capacities .........................200
Fuel ............................................178
calculating fuel economy .......183
cap ...........................................180
capacity ...................................200
choosing the right fuel ...........181
comparisons with EPA fuel economy estimates .................186
detergent in fuel .....................182
filling your vehicle with fuel ....................178,180,183
filter, specifications .........183,200
fuel pump shut-off switch .....137
gauge .........................................15
improving fuel economy ........183
low fuel warning light ................8
octane rating ....................182,203

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Index

quality ......................................182
running out of fuel .................182
safety information relating to automotive fuels .....................178
Fuses ...................................138,139
Garage door opener ....................69
Gas cap (see Fuel cap) ............180
Gas mileage (see Fuel economy) .................183
Gauges .........................................15
battery voltage gauge ...............19
engine coolant temperature gauge ...................18
engine oil pressure gauge ........19
fuel gauge ..................................15
odometer ...................................17
speedometer .............................16
trip odometer ............................18

GAWR (Gross Axle Weight Rating) .....129
definition .................................129
driving with a heavy load ......129
location ....................................129

GVWR (Gross Vehicle Weight Rating) .............129
calculating ...............................129
definition .................................129
driving with a heavy load ......129
location ....................................129
Hazard flashers .........................137
Head restraints ...........................91
Headlamps ...................................24
aiming ......................................193
autolamp system .......................25
bulb specifications ..................192
daytime running lights .............24
flash to pass ..............................25
high beam ............................11,25
replacing bulbs .......................188
turning on and off ....................24
warning chime ..........................15
Heating ........................................26

220

heating and air conditioning system .......................................26

HomeLink universal transceiver (see Garage door opener) ................69,70,71,72
Hood ..........................................154
Ignition .......................................203
positions of the ignition ...........64

Infant seats (see Safety seats) .....................111
Inspection/maintenance (I/M) testing ..............................187
Instrument panel

cleaning ...................................197
cluster ...................................8,198
lighting up panel and interior .....................24
location of components ..............8
Jump-starting your vehicle ......147
Keyless entry system .................86
autolock .....................................80
keypad .......................................86
programming entry code .........87

key in ignition chime ...............14
positions of the ignition ...........64

Keys

Lamps

autolamp system .......................25
bulb replacement specifications chart ................192
cargo lamps ...............................24
daytime running light ...............24
headlamps .................................24
headlamps, flash to pass ..........25
instrument panel, dimming .....24
interior lamps ....................24,192
replacing bulbs .........188,190,192

Lane change indicator (see Turn signal) ........................63
Lights, warning and indicator ......8
air bag ........................................10
air suspension ...........................12

anti-lock brakes (ABS) .....11,122
brake ..........................................11
charging system ........................12
check engine ...............................9
high beam .................................11
low coolant ................................10
low fuel ........................................8
oil pressure ...............................12
overdrive off ..............................13
safety belt .................................10
speed control ............................69
traction control active ..............13
turn signal indicator .................11
Load limits .................................129
GAWR ......................................129
GVWR ......................................129
trailer towing ..........................129

Locks

autolock .....................................80
childproof ..................................78
doors ..........................................77
Lubricant specifications ....201,203
Lug nuts, anti-theft ...................146
Lumbar support, seats ...............95
Message center ...........................20
reset button ..............................20
select button .............................21

Mirrors

automatic dimming rearview mirror .........................73
cleaning ...................................195
side view mirrors (power) .......77
Motorcraft parts .................183,200
Octane rating ............................182
Odometer .....................................17
Oil (see Engine oil) ..................156
Overdrive ..............................65,128
Panic alarm feature, remote entry system ..................82
Parking brake ............................122
Parts (see Motorcraft parts) ....200

Index

Power distribution box (see Fuses) ...............................141
Power door locks ...................77,80
Power steering ..........................125
fluid, checking and adding ....167
fluid, refill capacity ................200
fluid, specifications ..........201,203
Radio ............................................35
Relays .................................138,143
Remote entry system ............79,82
illuminated entry ......................82
locking/unlocking doors ...........79
opening the trunk .....................82
panic alarm ...............................82
replacement/additional transmitters ...............................84
replacing the batteries .............83

Safety belts (see Safety restraints) ...........14,95,96,97,98,99
Safety defects, reporting ..........217
Safety restraints ......95,96,97,98,99
belt minder .............................101
cleaning the safety belts .......................104,198
extension assembly ................100
for adults .........................96,97,98
for children ......................109,110
lap belt ......................................99
warning light and chime ...............10,14,100,101
Safety seats for children ..........111
Seat belts (see Safety restraints) ...............95
Seats ............................................91
child safety seats ....................111
cleaning ............................198,199

SecuriLock passive anti-theft system ....................84,85
Servicing your vehicle ..............153
Spark plugs, specifications ......................200,203
Special notice ................................3

221

Index

Specification chart, lubricants ............................201,203
Speed control ..............................65
Speedometer ...............................16
Starting your vehicle .........117,119
jump starting ..........................147

Steering

speed sensitive .......................125

Steering wheel

tilting .........................................64
Tilt steering wheel ......................64
Tires ......................143,174,175,176
changing ...........................143,144
checking the pressure ............176
replacing ..................................177
rotating ....................................176
snow tires and chains ............178
tire grades ...............................175
treadwear ................................175
Towing ................................131,176
recreational towing .................134
trailer towing ..........................131
wrecker ....................................152
Traction control ........................123
off light ......................................13
Traction-lok rear axle ...............129
Transmission .............................126

fluid, checking and adding (automatic) .............................167
fluid, refill capacities ..............200
lubricant specifications ...201,203
Trip odometer .............................18
Trunk ...........................................89
remote release .....................75,82
Turn signal .............................11,63
Vehicle dimensions ...................203
Vehicle Identification Number (VIN) ..........................................205
Vehicle loading ..........................129
Ventilating your vehicle ...........120
Warning chimes ......................14,15
Warning lights (see Lights) .........8
Washer fluid ..............................160
Water, Driving through .............135
Windows

power .........................................75

Windshield washer fluid and wipers

checking and adding fluid .....160
checking and cleaning ............173
operation ...................................63
replacing wiper blades ...........173
Wrecker towing .........................152

222

223

Filling station information

Required fuel Fuel tank capacity Engine oil capacity (includes filter change)

Tire pressure and size

Hood release

Unleaded fuel only - 87 octane 71.9L (19.0 gallons) 4.7L (5.0 quarts). Use Motorcraft SAE 5W-30 Super Premium Motor Oil, Ford specification WSS-M2C153-G. Refer to the Tire Pressure Label located on the rear passenger door jamb. Pull handle under the left side of the instrument panel. 15.0L (15.8 quarts) 13.1L (13.9 quarts). Use Motorcraft MERCONtV ATF. 3
Fill to line on reservoir. Use Motorcraft MERCONt ATF.

Coolant capacity 1
Automatic transmission fluid capacity 2
Power steering fluid capacity 1 Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford Extended Life Engine Coolant (orange in color). Refer to Adding engine coolant, in the Maintenance and Care chapter. 2 Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCONt and MERCONt V are not interchangeable. DO NOT mix MERCONt and MERCONt V. Refer to your Scheduled Maintenance Guide to determine the correct service interval. 3 Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range. Police Package refill capacity-12.1L (12.8 quarts).

224

Before driving

Introduction

Instrumentation

Controls and features

Seating and safety restraints

Starting and driving

Starting

Driving

Roadside emergencies

Servicing

Maintenance and care

Capacities and specifications

Customer assistance

Reporting safety defects

Index

Contents

24

91

117

121

136

153

200

206

217

218

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 1999 Ford Motor Company

Introduction

The following warning may be required by California law: CALIFORNIA Proposition 65 Warning

Engine exhaust, some if its constituents, and certain vehicle components contain or emit chemicals known to the State of

California to cause cancer, or birth defects or other reproductive harm.

ICONS Indicates a safety alert. Read the following section on Warnings.

Indicates vehicle information related to recycling and other environmental concerns will follow. Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards protecting the environment. Indicates a message regarding child safety restraints. Refer to Seating and safety restraints for more information.

Indicates that this Owner Guide contains information on this subject. Please refer to the Index to locate the appropriate section which will provide you more information.

Introduction

WARNINGS Warnings provide information which may reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment.

BREAKING-IN YOUR VEHICLE There are no particular breaking-in rules for your vehicle. During the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is necessary to give the moving parts a chance to break in.

INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of printing. Ford may change the contents without notice and without incurring obligation.

SPECIAL NOTICES

Notice to owners of Severe Duty vehicles Before you drive your vehicle, be sure to read the “Severe Duty Owner’s Guide Supplement.” This book contains important operation and maintenance information.

Notice to owners of natural gas fueled vehicles Before you drive your vehicle, be sure to read the “Natural Gas Vehicle Owner’s Guide Supplement.” This book contains important operation and maintenance information.

Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

See Owner’s Guide

Fasten Safety Belt

Air Bag-Front

Air Bag-Side

Child Seat

Child Seat Installation Warning

Child Seat Tether Anchorage

Brake System

Anti-Lock Brake System

Brake Fluid - Non-Petroleum Based

Traction Control

Master Lighting Switch

Hazard Warning Flasher

Fog Lamps-Front

Fuse Compartment

Fuel Pump Reset

Windshield Wash/Wipe

Rear Window Defrost/Demist

Power Window Lockout

Windshield Defrost/Demist

Power Windows Front/Rear

Introduction

Vehicle Symbol Glossary

Child Safety Door Lock/Unlock

Interior Luggage Compartment Release Symbol

Panic Alarm

Engine Oil

Engine Coolant

Engine Coolant Temperature

Do Not Open When Hot

Battery

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas

Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

MAX MIN

Emission System

Engine Air Filter

Passenger Compartment Air Filter

Jack

Instrumentation

Instrument panel dimmer switch

(pg. 24)

Instrument cluster

(pg. 8)

Headlamp

control (pg. 24)

Driver air bag

(pg. 105)

AIR SUSP

CHECK ENGINE

40
60

30
20
10

40

20

PANEL

DIM

0FF

AUTO LAMP

PUSH INTERIOR

R.DEF.

VOLTS

FUEL

< FUEL FILL DOOR

HI LO

ON

OFF

OD OFF

60 70

100

120

50
80

80

140

90

100

160

180

110
120

200

km/h MPH P R N D 2 1

BRAKE

TEMP

Rear window

defroster control

(pg. 25)

Turn signal and

wiper/washer control

(pg. 63)

Speed control*

(pg. 65)

* if equipped

Instrumentation

Gearshift with O/D

control (pg. 128)

Electronic sound system

(pg. 35)

OIL

RSM

SET ACC

COAST

VOL - PUSH ON

AM

FM

BASS

TREB

FM1

ST

SEEK

TUNE

SCAN

EJ

BAL

FADE

CLK

TAPE AMS

SIDE REW

1 - 2
FF

H M

OUTSIDE TEMP

AUTO

OFF

AUTOMATIC

MAX A/C

NORM A/C

VENT

FLOOR

FLR • DEF

DEF

HI

LO

Climate control systems

(pg. 26)

Traction control switch*

(pg. 123)

Clock (pg. 34)

Instrumentation

WARNING LIGHTS AND CHIMES

Standard instrument cluster

TRAC CNTL

LOW FUEL

CHECK ENGINE

VOLTS

FUEL

< FUEL FILL DOOR

AIR SUSP

40

60

40

20

30
20
10

OD OFF

60 70

100

120

50

80

80

140

90

0 0 0 0 0 0 0

0000

MPH

km/h

100

160

180

200

110
120

BRAKE

AIR BAG

TEMP

OIL

Optional instrument cluster

CHECK ENGINE

SPEED CONTROL

AIR BAG

–

km km/h MPH

CHECK

AIR SUSPENSION OVERDRIVE OFF

DOOR AJAR

LOW WASHER FLUID TRUNK AJAR DISTANCE TO EMPTY TRIP

TRIP

km MILES /GAL LTR/100 km AVG FUEL ECONOMY AVG SPEED

P R N D 2 1

/21

Low fuel (if equipped) Illuminates as an early reminder of a low fuel condition indicated on the fuel gauge (refer to Fuel gauge in this chapter for more information). When refueling, after the light comes on, the amount of fuel that is added will be less than the advertised capacity since there is fuel still in the tank. The ignition must be in the ON position for this lamp to illuminate. The lamp will also illuminate for several seconds after the ignition is turned to the ON position regardless of the fuel level to ensure your bulb is working.

LOW FUEL

Instrumentation

CHECK ENGINE

Check engine Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the On Board Diagnostics System (OBD II). This OBD II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD II system also assists the service technician in properly servicing your vehicle. The Check Engine indicator light illuminates when the ignition is first turned to the ON position to check the bulb. If it comes on after the engine is started, one of the engine’s emission control systems may be malfunctioning. The light may illuminate without a driveability concern being noted. The vehicle will usually be drivable and will not require towing. Whatyoushoulddoifthecheckenginelightilluminates Light turns on solid: This means that the OBD II system has detected a malfunction. Temporary malfunctions may cause your Check Engine light to illuminate. Examples are: 1. The vehicle has run out of fuel. (The engine may misfire or run poorly.) 2. Poor fuel quality or water in the fuel. 3. The fuel cap may not have been properly installed and securely tightened. These temporary malfunctions can be corrected by filling the fuel tank with high quality fuel of the recommended octane and/or properly installing and securely tightening the gas cap. After three driving cycles without these or any other temporary malfunctions present, the Check Engine light should turn off. (A driving cycle consists of a cold engine startup followed by mixed city/highway driving.) No additional vehicle service is required. If the Check Engine light remains on, have your vehicle serviced at the first available opportunity.

Instrumentation

Light is blinking: Engine misfire is occurring which could damage your catalytic converter. You should drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced at the first available opportunity.

Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.

AIR BAG

Air bag readiness Momentarily illuminates when the ignition is turned ON. If the light fails to illuminate, continues to flash or remains on, have the system serviced immediately.

Engine coolant temperature (if equipped) Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as safely possible, switch off the engine and let it cool.

Never remove the coolant recovery cap while the

engine is running or hot.

Refer to Engine coolant in the Maintenance and care chapter. If light stays on or continues to turn on after the vehicle warms up, have your vehicle serviced. This light also illuminates briefly when the ignition key is turned to ON.

Safety belt Momentarily illuminates when the ignition is turned to the ON position to remind you to fasten your safety belts. For more information, refer to the Seating and safety restraints chapter.

10

Brake system warning † Standard instrument cluster

Instrumentation

BRAKE

† Optional instrument cluster Momentarily illuminates when the ignition is turned to the ON position. Also illuminates if the parking brake is engaged. If brake warning lamp does not illuminate at these times, seek service immediately. Illumination after releasing the parking brake indicates low brake fluid level and the brake system should be inspected immediately.

BRAKE

Anti-lock brake system (ABS) Momentarily illuminates when the ignition is turned to the ON position. If the light remains on, continues to flash or fails to illuminate, have the system serviced immediately. With the ABS light on, the anti-lock brake system is disabled and normal braking is still effective unless the brake warning light also remains illuminated with the parking brake released.

ABS

Turn signal Illuminates when the left or right turn signal or the hazard lights are turned on. If one or both of the indicators stay on continuously or flash faster, check for a burned-out turn signal bulb. Refer to Exterior bulbs in the Maintenance and care chapter.

High beams Illuminates when the high beam headlamps are turned on.

11

Instrumentation

Charging system Illuminates when the ignition is turned to the ON position and the engine is off. The light also illuminates when the battery is not charging properly, requiring electrical system service.

Engine oil pressure (if equipped) Illuminates when the oil pressure falls below the normal range. Stop the vehicle as soon as safely possible and switch off the engine immediately. Check the oil level and add oil if needed. Refer to Engine oil in the Maintenance and care chapter. This lamp also illuminates when the ignition is turned to ON and the engine is off.

Air suspension (if equipped) † Standard instrument cluster

AIR SUSP

CHECK

† Optional instrument cluster Momentarily illuminates when the ignition is turned to the ON position. Also illuminates when the air suspension requires repair, the air suspension switch is OFF or the load limit is exceeded. For information on the air suspension system, refer to the Driving chapter.

LOW WASHER FLUID TRUNK AJAR

km MILES /GAL LTR/100 km

AIR SUSPENSION OVERDRIVE OFF

DOOR AJAR

12

Instrumentation

O/D OFF

O/D off † Standard instrument cluster

CHECK

DOOR AJAR

AIR SUSPENSION OVERDRIVE OFF

† Optional instrument cluster Illuminates when the Transmission Control Switch (TCS), refer to Overdrive control in the Controls and Features chapter, has been pushed turning the transmission overdrive function OFF. When the light is on, the transmission does not operate in the overdrive mode, refer to the Driving chapter for transmission function and operation. The light may also flash steadily if a transmission malfunction is detected. If the light does not come on when the Transmission Control Switch is depressed or if the light flashes steadily, have your vehicle serviced as soon as possible, damage to the transmission could occur.

LOW WASHER FLUID TRUNK AJAR

km MILES /GAL LTR/100 km

Traction ControlY active (if equipped) Flashes when the Traction Controly system begins applying and releasing the brakes and adjusting the engine characteristics to limit a wheelspin condition. It will be lit for a minimum of four seconds or for the duration of the Traction Controly event. If the Traction Controly indicator comes on or stays lit, either: † the Traction Controly system needs service, or † the customer has disabled the system using the traction control switch

TRAC CNTL

in the glove compartment.

For more information, refer to the Driving chapter.

Message center indicator lights (if equipped) Speed control This light comes on when either the SPEED CONTROL SET/ACCEL or RESUME controls are pressed. It turns off when the speed control OFF control is pressed, the brake is applied or the ignition is turned to the OFF position.

13

Instrumentation

Doorajar Illuminates when one of the doors is not completely shut and the ignition is turned to ON. With the ignition ON, this light will flash five times and sound a tone for one second, then remain on (if a door is open).

Lowwasherfluid Momentarily illuminates when the ignition is turned to ON and will stay on when the windshield washer fluid is low.

Trunkajar If the trunk is not completely closed, this light comes on when you turn the ignition to ON. With the ignition ON, this light will flash five times and sound a tone for one second, then remain on (if the trunk is open).

CHECK

AIR SUSPENSION OVERDRIVE OFF

DOOR AJAR

LOW WASHER FLUID TRUNK AJAR

km MILES /GAL LTR/100 km

CHECK

AIR SUSPENSION OVERDRIVE OFF

DOOR AJAR

LOW WASHER FLUID TRUNK AJAR

km MILES /GAL LTR/100 km

CHECK

AIR SUSPENSION OVERDRIVE OFF

DOOR AJAR

LOW WASHER FLUID TRUNK AJAR

km MILES /GAL LTR/100 km

Safety belt warning chime Sounds to remind you to fasten your safety belts. For information on the safety belt warning chime, refer to the Seating and safety restraints chapter.

Supplemental restraint system (SRS) warning chime For information on the SRS warning chime, refer to the Seating and safety restraints chapter.

Key-in-ignition warning chime Sounds when the key is left in the ignition in the OFF/LOCK or ACC position and the driver’s door is opened.

14

Instrumentation

Headlamps on warning chime Sounds when the headlamps or parking lamps are on, the ignition is off (and the key is not in the ignition) and the driver’s door is opened.

GAUGES

Standard instrument cluster gauges

TRAC CNTL

LOW FUEL

CHECK ENGINE

VOLTS

FUEL

< FUEL FILL DOOR

AIR SUSP

40

60

40

20

30
20
10

OD OFF

60 70

100

120

50

80

80

140

90

0 0 0 0 0 0 0

0000

MPH

km/h

100

160

180

200

110
120

BRAKE

AIR BAG

TEMP

OIL

Optional instrument cluster gauges

CHECK ENGINE

SPEED CONTROL

AIR BAG

–

km km/h MPH

CHECK

AIR SUSPENSION OVERDRIVE OFF