Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop.
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Avoid sudden braking as well. Although a 4WD vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it won’t stop any faster, because as in other vehicles, braking occurs at all four wheels. Do not become overconfident as to road conditions. Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. Your vehicle is equipped with a Four Wheel Anti-Lock Brake System (ABS); apply the brake steadily. Do not “pump” the brakes. Refer to the Brakes section of this chapter for additional information on the operation of the anti-lock brake system. Never drive with chains on the front tires of 4WD vehicles without also putting them on the rear tires. This could cause the rear to slide and swing around during braking. Maintenance and Modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability. For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will roll over as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder racks or pickup box cover). Failure to maintain your vehicle properly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off-road usage.
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DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.
CAMPER BODIES Your Ranger Pickup is not recommended for slide–in camper bodies.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24–hours, seven days a week
• for the New Vehicle Limited Warranty period of three years or 36,000
miles (60,000 km), whichever occurs first on Ford and Mercury vehicles, and four years or 50,000 miles (80,000 km) on Lincoln vehicles.
inflation kit)
responsibility)
Roadside assistance will cover: • a flat tire change with a good spare (except Ford GT which has a tire • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized dealer within 35 miles (56.3 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 km).
county maintained road, no recoveries.
Trailers shall be covered up to $100 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.
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Canadian customers refer to your Owner Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits
Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Owner Information Guide in the glove compartment. U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.
Roadside coverage beyond basic warranty In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your authorized dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.
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HAZARD FLASHER The hazard flasher is located on the steering column, just behind the steering wheel. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.
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The fuel pump shut-off switch is located under the right-hand side of the glove box, just above the carpet. To reset the switch: 1. Turn the ignition OFF. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition ON. 5. Wait a few seconds and return the key to OFF. 6. Make another check for leaks.
FUSES AND RELAYS
Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.
15
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Standard fuse amperage rating and color
COLOR
Fuse rating
2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A
Mini fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Standard
fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Maxi fuses
— — — — — — —
Yellow
—
Green Orange
Red Blue Tan
Natural
Cartridge
maxi fuses
— — — — — — — Blue — Pink Green Red — — —
Fuse link cartridge
— — — — — — — Blue — Pink Green Red Yellow Brown Black
Passenger compartment fuse panel The fuse panel is located under the right-hand side of the instrument panel behind the kick panel. A fuse puller tool is located near the top left corner of the fuse box; this tool will assist you in pulling the fuses out for inspection, if necessary.
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The fuses are coded as follows:
Fuse/Relay Location
Fuse Amp
Rating
10
162
5A 10A 10A 10A 30A 10A 5A 10A
5A 10A
Passenger Compartment Fuse
Panel Description
Instrument panel dimmer switch
Trailer tow park lamps
Right low beam headlamp
Left low beam headlamp
Windshield wipers/washer
Radio (RUN/ACCY)
Headlamp switch illumination
Restraints Control Module (RCM),
PADI (Passenger Air bag
Deactivation Indicator)
Cluster air bag indicator
Cluster (RUN/START), 4x4
module (RUN/START)
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Fuse/Relay Location
Fuse Amp
Rating
Passenger Compartment Fuse
Panel Description
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
10A
15A
15A 15A
—
30A cartridge
fuse 15A — 20A
10A
5A 5A
30A 20A — 2A 10A
15A 20A
5A
Smart Junction Box (SJB) (Logic power) Center console subwoofer amplifier Horn, Interior lamps High beam headlamp, High beam indicator (cluster) One-touch down relay Power windows
Turn signals/Hazards Not used Center High-Mounted Stop Lamp (CHMSL)/Stop lamps Anti-lock Brake System (ABS) module, Brake-shift interlock, Speed control module, Back-up lamps, Overdrive cancel switch, Electronic flasher (turn/hazard) Starter relay coil Radio (START), 4x4 Neutral sense (manual only) Headlamps (low and high beam) Radio battery feed (B+) Accessory relay Brake pressure switch Climate control blower relay/blend doors, 4x4 module 4x4 module battery feed (B+) Cigar lighter, Diagnostic connector (OBD II) Power mirrors
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Fuse/Relay Location
31
32
33
34
35
Fuse Amp
Rating
20A
5A 5A
20A 15A
Passenger Compartment Fuse
Panel Description Front park lamps, Rear park lamps, License plate lamps, Dimmer switch, Trailer tow park lamps Brake switch (logic) Instrument cluster battery feed (B+) Power point Power locks
Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current fuses.
To reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the battery or
refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.
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2.3L engine (if equipped)
Roadside Emergencies
The high-current fuses are coded as follows:
Fuse/Relay Location
10
11
12
13
Fuse Amp
Rating 40A**
—
40A**
—
50A**
—
40A**
—
40A**
—
30A**
—
30A**
Power Distribution Box
Description Interior fuse panel (SJB) Not used Interior fuse panel (SJB) Not used Interior fuse panel (SJB) Not used Starter solenoid Not used Ignition switch Not used Powertrain Control Module (PCM), Engine sensors Not used Blower motor (climate control)
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Fuse/Relay Location
Fuse Amp
Rating
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
— — —
40A**
—
20A**
—
10A*
—
20A*
—
10A*
— — — — — — —
30A*
— — — —
7.5A*
— —
Power Distribution Box
Description
Not used Not used Not used ABS (motor) Not used Engine fan Not used PCM keep alive power Not used Fuel pump Not used A/C clutch solenoid Not used Not used Not used Not used Not used Not used Not used Anti-lock Brake System (ABS) (solenoids) Not used Not used Not used Not used Trailer tow (right turn) Not used Not used
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Fuse/Relay Location
41
Fuse Amp
Rating 15A*
7.5A*
42
43
44
45A
45B
46A
46B
47
48
49
50
51
52
53
54
55
56A
56B
— — — — — — — — — — — — — — — — — * Mini Fuses ** Maxi Fuses
Roadside Emergencies
Power Distribution Box
Description
Heated Exhaust Gas Oxygen (HEGO) sensors, EVAP canister vent valve, Exhaust Gas Recirculation (EGR) stepper motor, Transmission Trailer tow (left turn) Not used Not used Wiper HI/LO relay Wiper Park/Run relay Fuel pump relay Washer pump relay Engine fan relay Starter relay Not used Not used Not used Not used Not used PCM relay Blower relay A/C clutch solenoid relay Not used
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3.0L and 4.0L engines (if equipped)
The high-current fuses are coded as follows:
Fuse/Relay Location
10
11
12
13
168
Fuse Amp
Rating 40A** 40A**
40A**
—
50A**
—
40A**
—
40A**
—
30A**
—
30A**
Power Distribution Box
Description Interior fuse panel (SJB) Amplifier (Tremor audio system only) Interior fuse panel (SJB) Not used Interior fuse panel (SJB) Not used Starter solenoid Not used Ignition switch Not used Powertrain Control Module (PCM), Engine sensors Not used Blower motor (climate control)
2006 Ranger (ran) Owners Guide (post-2002-fmt) USA (fus)
Fuse/Relay Location
Fuse Amp
Rating
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
— — —
40A**
— — —
10A*
—
20A*
—
10A*
—
20A*
— — —
15A*
—
30A*
— — — —
7.5A*
— —
Roadside Emergencies
Power Distribution Box
Description
Not used Not used Not used ABS (motor) Not used Not used Not used PCM keep alive power Not used Fuel pump Not used A/C clutch solenoid Not used 4x4 module Not used Not used Not used Foglamps Not used Anti-lock Brake System (ABS) (solenoids) Not used Not used Not used Not used Trailer tow (right turn) Not used Not used
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Fuse/Relay Location
41
Fuse Amp
Rating 15A*
7.5A*
42
43
44
45A
45B
46A
46B
47
48A
48B
51
52
53
54
55
56
— — — — — — — — — — — — — — — * Mini Fuses ** Maxi Fuses
Power Distribution Box
Description
Heated Exhaust Gas Oxygen (HEGO) sensors, EVAP canister vent valve, Exhaust Gas Recirculation (EGR) stepper motor, Transmission Trailer tow (left turn) Not used Not used Wiper HI/LO relay Wiper Park/Run relay A/C clutch solenoid Washer pump relay PCM relay Fuel pump relay Fog lamp relay Not used Not used Not used Not used Blower relay Starter relay
CHANGING THE TIRES If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may damage your tires.
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Dissimilar spare tire/wheel information
Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • • • • • • • Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability
Exceed 50 mph (80 km/h) Load the vehicle beyond maximum vehicle load rating listed on the Safety Compliance Label Tow a trailer Use snow chains on the end of the vehicle with the dissimilar spare tire Use more than one dissimilar spare tire at a time Use commercial car washing equipment Try to repair the dissimilar spare tire
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For vehicles equipped with 4WD, it is not recommended that the vehicle
be operated in 4WD modes with a temporary emergency spare tire. If
4WD operation is necessary, do not operate above speeds of 10 mph (16
km/h) or for distances above 50 miles (80 km).
3. Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel, do not:
•
•
•
•
Exceed 70 mph (113 km/h) Use more than one dissimilar spare tire/wheel at a time Use commercial car washing equipment Use snow chains on the end of the vehicle with the dissimilar spare tire/wheel
Handling, stability and braking performance Comfort and noise Ground clearance and parking at curbs Winter weather driving capability Wet weather driving capability All-Wheel driving capability (if applicable) Load leveling adjustment (if applicable)
The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • • • • • • • When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • • • Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible.
Towing a trailer Driving vehicles equipped with a camper body Driving vehicles with a load on the cargo rack
Full-size Matching Spare Tire/Wheel Information
This spare tire/wheel will match the road tire/wheel. When driving with
the full size matching spare tire/wheel, do not exceed 70 mph (113
km/h). It is intended for temporary use only. This means if you need to
use it, you should replace it as soon as possible.
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Location of the spare tire and tools The spare tire and tools for your vehicle are stowed in the following locations:
Tool
Spare tire
Jack, jack handle, wheel nut
wrench
Key, spare tire lock (if equipped)
Location
Under the vehicle, just forward of the rear bumper Regular Cab: behind the passenger seat, underneath the jack and tools cover on the floor SuperCab: stowed in the passenger side rear cab under the plastic tray inside the storage bin or behind the jump seat in a separate tool bag Four-door models: stowed behind the front seats, between jump seats and underneath jack and tools cover. In the glove box
Removing the spare tire 1. Assemble the jack handle to the lug wrench as shown in the illustrations. When connecting the jack handle, assemble the following: • one handle extension and one typical extension. To assemble, slide parts together. To disconnect, depress button and pull apart.
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button and slide together.
2. If equipped, unlock and remove the spare tire carrier lock from the rear access hole located just above the rear bumper and below the tailgate.
3. Insert the straight end of the jack handle into the rear access hole located just above the rear bumper and below the tailgate. Forward motion will stop and resistance to turning will be felt when properly engaged. 4. Turn the handle counterclockwise until tire is lowered to the ground and the cable is slightly slack.
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5. With the spare tire on the ground, remove the retainer from the spare tire.
Tire change procedure
To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
If the vehicle slips off the jack, you or someone else could be seriously injured.
1. Park on a level surface, activate hazard flashers and place gearshift lever in P (Park) (automatic transmission) or 1 (First) (manual transmission). 2. Set the parking brake and turn engine OFF.
3. Block the diagonally opposite wheel.
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4. Insert tapered end of the lug wrench behind hub caps and twist them off. 5. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 6. Position the jack according to the following guides and turn the jack handle clockwise until the tire is a maximum of 1 inch (25 mm) off the ground. • Front
• Rear
To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.
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• Never use the differential as a jacking point. 7. Remove the wheel lug nuts with the lug wrench. 8. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 9. Lower the wheel by turning the jack handle counterclockwise. 10. Remove the jack and fully tighten the lug nuts, in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 11. Stow the flat tire. Refer to Stowing the flat/spare tire. 12. Stow the jack and lug wrench. Make sure the jack is fastened so it does not rattle when you drive. 13. Unblock the wheels. Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. 1. Lay the tire on the ground with the valve stem facing up. 2. Slide the wheel partially under the vehicle and install the wire and retainer through the center of the wheel. 3. Turn the jack handle clockwise until the tire is raised to its original position underneath the vehicle. The effort to turn the jack handle increases significantly as the tire contacts the frame. The spare tire carrier will ratchet when the tire is in the fully stowed position. The spare tire carrier has a built-in ratchet feature that will not allow you to overtighten. If the spare tire carrier ratchets with very little effort, take the vehicle to your authorized dealer for assistance at your earliest convenience. 4. Check that the tire lies flat against the frame assembly. Push against the tire to make sure it is tightly seated under the vehicle. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the spare tire.
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5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per Scheduled Maintenance Guide), or at any time that the spare tire is disturbed through service of other components. 6. Install the spare tire lock (if equipped) into the access hole above the rear bumper with the spare tire lock key (if equipped) and jack handle.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque at 50–100 miles (80–160
km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Wheel lug nut torque*
Lug nut socket
size/Bolt size
Lug nut socket size:
3⁄4” (19 mm) hex
Bolt size: 1⁄2 x 20
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
N•m
135
lb.ft.
100
When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel
or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.
Note: If there is corrosion on the area where the wheel contacts the hub, apply a thin film of grease or anti-seize compound on that area.
JUMP STARTING
The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.
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Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.
Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.
Connecting the jumper cables
+–
+–
1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.
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+–
+–
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
+–
+–
3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
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+–
+–
4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.
Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.
Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
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Removing the jumper cables
+–
+–
Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.
+–
+–
2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.
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+–
+–
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.
+–
+–
4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels on the ground and the rear wheels off the ground. On 4x4 and STX vehicles, it is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground. If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
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GETTING THE SERVICES YOU NEED
At home You must take your Ford vehicle to an authorized dealer for warranty repairs. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD).
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the authorized
dealer could provide, after following the steps described above, contact
the Ford Customer Relationship Center to find an authorized dealer to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Customer Relationship Centre
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Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the authorized dealer could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealer to help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com
In order to help you service your Lincoln vehicle, please have the
following information available when contacting the Lincoln Centre:
• Your telephone number (home and business)
• The name of the authorized dealer and the city where the authorized
• The year and make of your vehicle
• The date of vehicle purchase
• The current odometer reading
• The vehicle identification number (VIN)
Additional Assistance
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
dealer is located
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In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. Experience has shown that our customers have been very successful in
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achieving satisfaction by following the three-step procedure outlined on
the front page of the Warranty Guide. However, if your warranty concern
has not been resolved using the three-step procedure, you may be
eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. Initially, the BBB will try to resolve your question or concern
through mediation. Mediation is a process through which a
representative of the BBB will contact the parties and explore options
for settlement of your claim. If mediation is not successful, customers
with eligible claims may participate in the BBB AUTO LINE arbitration
process. An arbitration hearing will be scheduled so that you can present
your case in an informal setting before an impartial person. The
arbitrator will consider the testimony provided and make a decision after
the hearing. You are not bound by the decision but may choose to accept
it. If you choose to accept the BBB AUTO LINE decision then Ford must
abide by the accepted decision as well. If the arbitrator has decided in
your favor and you accept the decision, the BBB AUTO LINE program
will contact you to ensure that Ford has complied with the decision in a
timely manner. Disputes submitted to the BBB AUTO LINE program are
usually decided within forty days after you file your claim with the BBB.
To file a claim with the BBB AUTO LINE, you will be asked for your
name and address, information about your vehicle, information about
your concerns and any steps you have already taken to try to resolve
them.
You can get more information by calling BBB AUTO LINE at
1–800–428–3718, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note: Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
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The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).
• Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating authorized dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel.
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If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
Customers in the U.S. should call 1–800–392–3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
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(Items in this catalog may be purchased by credit card, check or money order.)
Obtaining a French owner’s guide French Owner’s Guides can be obtained from your authorized dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write
to:
NHTSA
400 Seventh Street
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
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WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid. These products can discolor and spot painted surfaces. • Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the
eliminate water spotting.
strong, direct sunlight.
best results.
winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings
car wash.
and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.
• If your vehicle is equipped with running boards, do not use rubber, plastic and vinyl protectant products on the running board surface, as the area may become slippery.
WAXING Applying Motorcraft Paint Sealant (ZC-45) to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium
Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product.
• Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.
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spots, road salt and industrial fallout before repairing paint chips.
PAINT CHIPS Your authorized dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),
covers.
which is available from your authorized dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.
• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.
• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover
cleaners, steel wool, fuels or strong household detergent.
(ZC-42), available from your authorized dealer.
ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts • Cover the highlighted areas to prevent water damage when cleaning
that require cleaning and pressure rinse clean.
engine block or other engine components.
the engine.
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• 2.3L I4 engine
• 3.0L V6 engine
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• 4.0L SOHC V6 engine • Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar • For plastic headlamp lenses, use Motorcraft Ultra Clear Spray Glass
Remover (ZC-42).
Cleaner (ZC-23).
WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellant coatings, tree sap, or other organic contamination; these contaminants may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer.
• The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
Motorcraft Premium Windshield Washer Concentrate (ZC-32–A), available from your authorized dealer. This washer fluid contains
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special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities. Be sure to replace wiper blades when they appear worn or do not function properly.
• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then with a clean, dry cloth, or use Motorcraft Dash & Vinyl Cleaner (ZC-38-A). • Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of
the airbag system. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.
Carpet & Upholstery Cleaner (ZC-54).
INTERIOR For fabric, carpets, cloth seats and safety belts: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Professional Strength • If grease or tar is present on the material, spot-clean the area first • If a ring forms on the fabric after spot cleaning, clean the entire area • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.
immediately (but do not oversaturate) or the ring will set.
with Motorcraft Spot and Stain Remover (ZC-14).
Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing.
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Cleaner (ZC-11–A). Dry the area with a soft cloth.
LEATHER SEATS (IF EQUIPPED) Your leather seating surfaces have a clear, protective coating over the leather. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.
Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.
UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.
FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Car Care Kit (ZC-26) Motorcraft Car Wash (Canada only) (CXC-21) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Custom Clear Coat Polish (ZC–8–A) Motorcraft Custom Vinyl Protectant (U.S. only) (ZC-40-A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11–A) Motorcraft Detail Wash (ZC-3–A) Motorcraft Dusting Cloth (ZC-24)
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Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft Engine Shampoo (Canada only) (CXC-66-A) Motorcraft One Step Wash and Wax Concentrate (ZC-6-A) Motorcraft Paint Sealant (ZC-45) Motorcraft Premium Car Wash Concentrate (U.S. only) (ZC-17-B) Motorcraft Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft Premium Liquid Wax (ZC-53-A) Motorcraft Premium Windshield Washer Concentrate (ZC-32–A) Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (U.S. only) (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (Canada only) (CXC-94) Motorcraft Wheel and Tire Cleaner (ZC-37–A)
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SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy • We provide scheduled maintenance information which makes
location.
tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Owner Information Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other lit material away from the battery and
space, unless you are sure you have enough ventilation.
all fuel related parts.
Working with the engine off
• Automatic transmission:
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
• Manual transmission:
1. Set the parking brake, depress the clutch and place the gearshift in 1
(First).
2. Turn off the engine and remove the key.
3. Block the wheels.
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Working with the engine on • Automatic transmission: 1. Set the parking brake and shift to P (Park). 2. Block the wheels. • Manual transmission: 1. Set the parking brake, depress the clutch and place the gearshift in N (Neutral). 2. Block the wheels. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running.
OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood and support it with the prop rod.
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
2.3L I4 engine
1. Windshield washer fluid reservoir 2. Engine coolant reservoir 3. Engine oil dipstick 4. Transmission fluid dipstick (automatic transmission) 5. Engine oil filler cap 6. Brake fluid reservoir 7. Power distribution box 8. Clutch fluid reservoir (manual transmission) 9. Battery 10. Power steering fluid reservoir 11. Air filter assembly
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3.0L V6 engine
1. Engine coolant reservoir 2. Windshield washer fluid reservoir 3. Engine oil filler cap 4. Automatic transmission fluid dipstick (if equipped) 5. Engine oil dipstick 6. Brake fluid reservoir 7. Power distribution box 8. Clutch fluid reservoir (if equipped) 9. Battery 10. Power steering fluid reservoir 11. Air filter assembly
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4.0L SOHC V6 engine