the weight of the fully loaded trailer.
GCWR (Gross Combined Weight Rating) - is the maximum allowable weight of the vehicle and the loaded trailer, including all cargo and passengers, that the vehicle can handle without risking damage. (Important: The towing vehicle’s braking system is rated
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E142524E143819GCWGVWLoad Carrying
for operation at Gross Vehicle Weight Rating, not at Gross Combined Weight Rating.) Separate functional brakes should be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle. The Gross Combined Weight must never exceed the Gross Combined Weight Rating. Maximum Loaded Trailer Weight - is the highest possible weight of a fully loaded trailer the vehicle can tow. It assumes a vehicle with mandatory options, driver and front passenger weight (150 pounds [68 kilograms] each), no cargo weight (internal or external) and a tongue load of 10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel trailer). Consult an authorized dealer (or the RV and Trailer Towing Guide available at an authorized dealer) for more detailed information. Tongue Load or Fifth Wheel King Pin Weight - refers to the amount of the weight that a trailer pushes down on a trailer hitch.
Examples: For a 5000 pound (2268 kilogram) conventional trailer, multiply 5000 by 0.10 and 0.15 to obtain a proper tongue load range of 500 to 750 pounds (227 to 340 kilograms). For an 11500 pound (5216 kilogram) fifth wheel trailer, multiply by 0.15 and 0.25 to obtain a proper king pin load range of 1725 to 2875 pounds (782 to 1304 kilograms). WARNINGS
Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.
Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury.
Steps for determining the correct load limit: 1. Locate the statement "The
combined weight of occupants and cargo should never exceed XXX kg or XXX lb." on your vehicle’s placard.
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Load Carrying
*Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
*Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.
3. Subtract the combined weight
of the driver and passengers from XXX kg or XXX lb.
4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lb. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lb. (1400-750 (5 x 150) = 650 lb.)
5. Determine the combined
weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.
6.
The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity:
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Load Carrying
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be: 1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the Front or the Rear Gross Axle
Weight Rating specified for your
vehicle on the Safety Compliance
Certification Label. The label shall
be affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position.
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Towing
Load Placement To help minimize how trailer movement affects the vehicle when driving: • Load the heaviest items closest
to the trailer floor.
• Load the heaviest items in the center of the left and right side trailer tires.
• Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue. Do not allow the final trailer tongue weight to go above or below 10-15% of the loaded trailer weight.
• Select a tow bar with the
correct rise or drop. When both the loaded vehicle and trailer are connected, the trailer frame should be level, or slightly angled down toward the vehicle, when viewed from the side.
When driving with a trailer or payload, a slight takeoff vibration or shudder may be present due to the increased payload weight. Additional information regarding proper trailer loading and setting your vehicle up for towing is located in the Load Carrying chapter. See Load Limit (page 171). You can also find information in the RV & Trailer Towing Guide available at your authorized dealer, or online.
TOWING A TRAILER WARNINGS
Do not exceed the GVWR or the GAWR specified on the
certification label.
Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.
Note: There may be electrical items such as fuses or relays that can affect trailer towing operation. See Fuses (page 202). The load capacity of your vehicle is designated by weight not volume. You may not necessarily be able to use all available space when loading your vehicle or trailer. Towing a trailer places extra load on the engine, transmission, axle, brakes, tires, and suspension. Inspect these components before, during and after towing.
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Towing
RV & Trailer Towing Guide Online http://www.fleet.ford.com/towing-guides/
Website
RECOMMENDED TOWING
WEIGHTS
Note: Do not exceed the trailer
weight for your vehicle
configuration listed in the chart
below.
Note: Be sure to take into
consideration trailer frontal area.
Do not exceed 20 feet2 (1.86
meters2).
Note: For high altitude operation,
reduce the gross combined weight
by 2% per 1000 feet (300 meters)
starting at the 1000 foot (300
meter) elevation point.
Powertrain
2.3L GTDI 3.7L TiVCT 5.0L TiVCT
Note: Certain states require separate trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as the vehicle’s electrical system may not include the wiring connector needed to activate electric trailer brakes. Your vehicle may tow a trailer provided the maximum trailer weight is less than or equal to the maximum trailer weight listed for your vehicle configuration on the following chart.
Maximum trailer weight
1000 lb (454 kg) 1000 lb (454 kg) 1000 lb (454 kg)
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Towing
Trailer Brakes
WARNING
Do not connect a trailer's hydraulic brake system directly to your vehicle's brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase.
Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer's specifications. The trailer brakes must meet local and federal regulations. The rating for the tow vehicle's braking system operation is at the gross vehicle weight rating, not the gross combined weight rating. Trailer Lamps
WARNING
Never connect any trailer lamp wiring to the vehicle's tail lamp wiring; this may damage the electrical system resulting in fire. Contact your authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.
Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, direction indicators and hazard lights are working. Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles.
ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing: • Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer. See the instructions included with towing accessories for the proper installation and adjustment specifications. Service your vehicle more frequently if you tow a trailer. See your scheduled maintenance information. If you use a rental trailer, follow the instructions the rental agency gives you.
•
•
•
You can find information on load specification terms found on the tire label and Safety Compliance label as well as instructions on calculating your vehicle's load in the Load Carrying chapter. See Load Limit (page 171). Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight. Hitches Do not use a hitch that either clamps onto the bumper or attaches to the axle. Distribute the trailer load so 10-15% of the total trailer weight is on the tongue. Safety Chains Note: Never attach safety chains to the bumper. Always connect the safety chains to the hook retainers of your vehicle hitch. To connect the safety chains, cross them under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground.
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4. Place wheel chocks in front and back
of the trailer wheels. (Chocks not included with vehicle.)
Launching or Retrieving a Boat or Personal Watercraft (PWC) Note: Disconnect the wiring to the trailer before backing the trailer into the water. Note: Reconnect the wiring to the trailer after removing the trailer from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of the rear bumper.
• Do not allow waves to break higher
than 6 inches (15 centimeters) above the bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Any time the rear axle submerges in water, replace the rear axle lubricant. Water may contaminate the rear axle lubricant, which is not a normal maintenance inspection item unless there is a possibility of a leak or other axle repair is required.
When Towing a Trailer
• Do not drive faster than 70 mph (113
km/h) during the first 500 miles (800
kilometers).
• Do not make full-throttle starts. • Check your hitch, electrical connections
and trailer wheel lug nuts thoroughly
after you have traveled 50 miles (80
kilometers).
•
• When stopped in congested or heavy traffic during hot weather, place the gearshift in park (P) (automatic transmission) or neutral (manual transmission) to aid engine and transmission cooling and to help air conditioning performance. Switch off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades. Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective. If your transmission is equipped with a Grade Assist or Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling.
•
•
• Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
1. Turn the steering wheel to point your
vehicle tires away from traffic flow.
2. Set your vehicle parking brake. 3. Place the automatic transmission in park (P) or manual transmission in a low gear.
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Towing
TRANSPORTING THE VEHICLE
The rear wheels (drive wheels) must be on a tow dolly when towing your vehicle from the front using wheel lift equipment. This prevents damage to the transmission. The front wheels should be on a tow dolly when towing your vehicle from the rear using wheel lift equipment. This prevents damage to the front fascia. TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing
WARNING
If your vehicle has a steering wheel lock make sure the ignition is in the accessory or on position when being
towed.
You can flat-tow (all wheels on the ground, regardless of the powertrain or transmission configuration) your disabled vehicle (without access to wheel dollies or vehicle transport trailer) under the following conditions: •
Your vehicle is facing forward so you tow it in a forward direction. You shift into Neutral (N). If you cannot shift into Neutral (N), you may need to override the transmission. See Transmission (page 135).
•
• Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 mi (80 km). Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. See Climate Control (page 102).
If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
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E143886Towing
Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome. These guidelines are to make sure you do not damage the transmission during towing. Do not tow your vehicle with any wheels on the ground, as vehicle or transmission damage may occur. It is recommended to tow your vehicle with all four wheels off the ground, for example when using a vehicle transport trailer. Otherwise, you cannot tow your vehicle.
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Convertible Top (If Equipped)
OPENING THE CONVERTIBLE TOP When you use the top, you must first unlatch it from the windshield and then use the convertible top control. Note: The convertible top does not operate unless the vehicle is stationary or traveling under 3.0 mph (4.8 km/h). A chime sounds and a warning message appears in the instrument panel. When you slow down, the top operates. Note: When you latch or unlatch the convertible top, the audio system mutes briefly. This allows the vehicle to optimize the cabin’s sound quality depending on the position of the convertible top. To unlatch the convertible top: 1. Bring the vehicle to a complete stop.
The ignition must be on. We recommend that the vehicle remains running when you open the top to prevent draining the battery.
2. Check the convertible top stowage
compartment behind the rear seat to be sure it is empty. Make sure the convertible top outer surface is free of debris.
3. Move the latch handle, located above
the interior mirror, down toward the windshield and rotate the handle clockwise to release the convertible top.
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The windows open automatically when you press the convertible top control. To open the convertible top: 1. Press and hold the convertible top
control, located on the overhead console, until the windows are completely down and the top stores completely.
2. Release the convertible top control.
Note: Do not store articles behind the rear seat. Articles stored in the convertible top stowage compartment may break the rear glass window when you open the top. Note: Opening the convertible top when the top material is wet may cause mold or mildew.
E174571E174568Convertible Top (If Equipped)
Using the Tonneau Caps Your convertible top also includes two tonneau caps, one for each side of the vehicle. These caps stow inside the trunk.
To remove the tonneau caps: 1. Slide B toward the center of the vehicle
to release the edges from the surrounding trim.
2. Lift up on B, and then pull the piece back to release tab A from the trim.
3. Repeat Steps 1 and 2 on the opposite
side of the vehicle.
4. Make sure you stow both pieces in the
trunk.
A. B.
Leading edge. Side edge.
Note: The convertible top does not operate unless the vehicle is stationary or traveling under 3.0 mph (4.8 km/h). A chime sounds and a warning message appears in the instrument panel. When you slow down, the top operates. Note: You must remove the tonneau caps before you are able to close the top or a chime sounds and a warning message appears in the instrument panel. Remove and stow the caps in the truck, and then press the convertible top control again. Note: When you latch or unlatch the convertible top, the audio system mutes briefly. This allows the vehicle to optimize the cabin’s sound quality depending on the position of the convertible top.
After opening your convertible top, place the tonneau caps between the top and your vehicle trim moulding: 1. 2. When tab A is under the trim slot, angle
Insert tab A under the trim.
B down so the edges slide under the surrounding moulding and secure into place between the trim edges.
3. Repeat Steps 1 and 2 on the opposite side of the vehicle to install the second tonneau cap.
CLOSING THE CONVERTIBLE TOP Closing the convertible top is a three-step process: Remove both of the tonneau caps, press the convertible top control to close the top, and then close the latch.
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E205441E179941Convertible Top (If Equipped)
To close the convertible top: 1. Bring the vehicle to a complete stop
and make sure you switch the ignition on. We recommend that the vehicle remains running when you open the top to prevent draining the battery. 2. Press and hold the convertible top control. When the convertible latch handle is within reach, make sure it is down and that you rotate it clockwise so the latch is in the fully opened position. Continue pressing the convertible top control until the windows lower completely, and the top unfolds and moves forward toward the windshield header.
3. When the top lines up evenly with the
windshield header, release the convertible top control.
Note: If you keep the top open for an extended period of time or if the temperature is low, the top material may shrink slightly. If this happens, pull on the latch handle to secure the top.
The final step when closing the convertible top is to lock the latch. To lock the latch on the convertible top: 1. Pull down on the latch handle and
rotate it counter-clockwise to secure the convertible top.
2. After securing the convertible top fully,
push the latch handle up into the stowed position to secure the latch.
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E174568E178453Driving Hints
BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds. • Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving. • When running errands, go to the
furthest destination first and then work your way back home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds. (Traveling
at 65 mph/105 kph uses about 15%
less fuel than traveling at 75 mph/121
kph).
Keep the tires properly inflated and use
only the recommended size.
•
• Use the recommended engine oil. • Perform all regularly scheduled
maintenance.
There are also some things you may want to avoid doing because they reduce your fuel economy: • Avoid sudden or hard accelerations. • Avoid revving the engine before turning
off the car.
• Avoid long idle periods. • Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4
kilometers/liter] is lost for every 400
lbs [180 kilograms] of weight carried).
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors, rollbars/light bars, running boards, ski racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deep water as you may lose control of your vehicle.
Note: Driving through standing water can cause vehicle damage. Note: Engine damage can occur if water enters the air filter.
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Driving Hints
WARNINGS
Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position.
Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to
prevent them from moving and interfering with the pedals or the ability to control the vehicle.
Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation. Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that
have been removed for cleaning or replacement.
Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. Failure to properly follow floor mat installation or attachment instructions can potentially cause
interference with pedal operation causing a loss of vehicle control.
Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the front rocker area of your vehicle.
When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so: •
Lightly press the brake pedal to dry the brakes and to check that they work.
• Check that the horn works. • Check that the exterior lights work. •
Turn the steering wheel to check that the steering power assist works.
FLOOR MATS
WARNINGS
Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that
leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.
Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal
injury.
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E176360Driving Hints
To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. To remove the floor mat, reverse the installation procedure.
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E142666Roadside Emergencies
ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • •
24 hours a day, seven days a week. For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio.
Roadside Assistance covers: • A flat tire change with a good spare, if
provided with the vehicle (except vehicles supplied with a tire inflation kit). Battery jump start. Lock-out assistance (key replacement cost is the customer's responsibility). Fuel delivery — independent service contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (7.6 L) of gasoline or 5 gal (18.9 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.
• Winch out — available within 100 ft
(30.5 m) of a paved or county maintained road, no recoveries. Towing — independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest
• •
•
•
authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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Roadside Emergencies
HAZARD WARNING FLASHERS Note: The hazard warning flashers will operate when the ignition is in any position or if the key is not in the ignition. If used when the engine is not running, the battery will lose charge. As a result, there may be insufficient power to restart your engine. The hazard flasher control is located on the instrument panel by the radio. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists. • Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to turn
them off.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle includes a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off.
Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca. Sykes Assistance Services Corporation administers the Roadside Assistance program. You must receive covered services in Canada or the continental United States. Coverage extends to vehicles that use public, non-seasonal, annually traveled roadways. Roadside Assistance coverage does not extend to vehicles involved in cross-country driving, logging, autocross and any other form of off-road use. Well maintained roads and surfaces help ensure safe travel for the supplier, and allow their representatives to perform service as per the standard operating procedures. In Remote Locations If our supplier cannot take your vehicle by road to the nearest authorized dealership, transportation by rail or water may be necessary. The program covers a tow to the dock or rail terminal and also to the dealership at the end of the trip. For rail or water transportation, however, contact your authorized dealer to confirm if you are eligible for additional coverage before you authorize or pay for the service. Call Ford Roadside Assistance at 1-800-665-2006 for additional information.
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E142663Roadside Emergencies
WARNINGS
Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.
Use only adequatly sized cables with insulated clamps.
Preparing Your Vehicle Note: Do not attempt to push-start your automatic transmission vehicle. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a 12-volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicles electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Switch off all accessories. Connecting the Jumper Cables
WARNING
Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.
Should your vehicle shut off after a collision, you may restart your vehicle. For vehicles equipped with a push button start system: 1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal (automatic transmission) or the clutch pedal (manual transmission) and press the START/STOP button to start the vehicle.
3. Remove your foot from the brake or clutch pedal and press the START/STOP button to switch off the ignition.
4. Press the brake or clutch pedal and the
START/STOP button, or switch on the ignition only by pressing the START/STOP button without pressing the brake or clutch pedal. Both ways re-enable the fuel system.
Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once your vehicle determines that the systems are safe, then the vehicle will allow you to restart. Note: In the event that your vehicle does not restart after your third attempt, contact an authorized dealer. JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow
flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation.
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Roadside Emergencies
Note: In the illustration, the bottom vehicle represents the booster vehicle.
Note: You can use the optional connection point location shown above to ground your vehicle.
WARNING
Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM as shown in your tachometer.
2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been
started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.
1. Connect the positive (+) jumper cable
to the positive (+) terminal of the discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the booster vehicle battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the booster vehicle battery.
4. Make the final connection of the
negative (-) cable to an exposed metal part of the stalled vehicle's engine, away from the battery and the fuel injection system, or connect the negative (-) cable to a ground connection point if available.
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4213E142664E204033Roadside Emergencies
POST-CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and indicators will turn off when: • •
You press the hazard control button. You press the panic button on the remote entry transmitter (if equipped). Your vehicle runs out of power.
•
195
1. Remove the jumper cable from the ground metal surface or connecting point, if available.
2. Remove the negative (-) jumper cable
from the disabled vehicle.
3. Remove the jumper cable on the
negative (-) terminal of the booster vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery.
5. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery.
Allow the engine to idle for at least one minute.
Mustang (CZG), enUSA, Third Printing
4132E142665Customer Assistance
These are some of the items that can be found online: • U.S. dealer locator by Dealer Name,
City/State or Zip Code.
Ford Extended Service Plans. Ford Genuine Accessories. Service specials and promotions.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
•
•
•
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
authorized dealer.
If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
3.
2.
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
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Customer Assistance
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
•
In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. •
Your telephone number (home and business). The name of the authorized dealer and city where located. The vehicle’s current odometer reading.
• In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.
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Customer Assistance
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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Customer Assistance
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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Customer Assistance
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia: 8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
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E142557Customer Assistance
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada.
Transport Canada Contact Information
Website Phone
http://www.tc.gc.ca/eng/roadsafety/menu.htm
1–800–333–0510
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Fuses
FUSE SPECIFICATION CHART Power Distribution Box WARNINGS
Always disconnect the battery before servicing high current fuses. To reduce risk of electrical shock, always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle's main electrical systems from overloads. If you disconnect and reconnect the battery, you will need to reset some features. See Changing the 12V Battery (page 221).
Fuse or relay number
Fuse amp rating
Protected components
— — — —
Not used. Not used. Not used. Not used.
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E174563Fuses
Fuse or relay number
Fuse amp rating
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
50A* 50A* 60A* 50A* 40A* 40A* 30A** 30A** 30A** 30A** 20A**
—
20A**
—
20A*** 10A*** 20A*** 10A*** 10A*** 30A**
—
25A**
—
30A** 30A** 30A** 40A**
Protected components Automatic brake system pump. Body control module. Body control module. Body control module. Rear window defroster. Blower motor. Left-hand front window. Driver seat. Passenger seat. Climate-controlled seat module. Convertible top motor. Not used. Convertible top motor. Not used. Steering column lock relay. Brake on-off switch. Horn. Powertrain control module relay. Air conditioning clutch. Voltage quality module. Not used. Windshield wiper motor. Not used. Automatic brake system valve. Electronic fan 1. Starter motor solenoid. Electronic fan 3.
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
10A*** 20A***
—
20A***
10A***
—
20A***
—
20A*** 15A*** 15A***
—
15A***
— — — —
30A**
— — —
20A** 20A** 25A**
— —
Latch relay coil. Left-hand high-intensity discharge head- lamps. Not used. Right-hand high-intensity discharge head- lamps. Alt sense. Not used. Vehicle power 1. Not used. Vehicle power 2. Fuel injectors. Vehicle power 3. Not used. Vehicle power 4. Not used. Not used. Not used. Not used. Fuel pump. Steering column lock relay. Not used. Horn relay. Cigar lighter. Auxiliary power point. Electronic fan 2. Not used. Air conditioning clutch relay.
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
— —
5A***
—
5A***
—
5A***
—
5A***
—
10A***
—
10A***
—
5A***
—
5A***
— — — —
—
— —
Not used. Not used. Powertrain control module. Not used. Anti-lock brakes run-start switch. Not used. Electronic power assist steering. Not used. Blind spot information system. Rear view camera. Air conditioning compressor relay coils. Not used. Headlamp leveling switch. Auxiliary power point relay. Heated exterior mirrors. Not used. Rain sensor module. Not used. Mass air flow sensor. Not used. Rear window defroster. Electronic cooling fan 2. Left-hand high-intensity discharge head- lamp relay (export). Right-hand high-intensity-discharge headlamp relay (export). Windshield wiper relay. Starter motor solenoid.
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Fuses
Fuse or relay number
Fuse amp rating
82
83
84
85
86
87
88
89
90
91
92
93
94
*J-case fuses.
**M-case fuses.
***Micro fuses.
— — — — — — — — — — — — —
Protected components Powertrain control module relay. Not used. Not used. Not used. Not used. Not used. Not used. Electronic fan 1 relay. Not used. Electronic fan 3 relay. Blower motor relay. Not used. Fuel pump relay.
Passenger Compartment Fuse Panel The fuse panel is in the right-hand side of the passenger footwell behind a trim panel and plastic key code card. To remove the trim panel, lift it from the rear retaining hooks, while pulling it toward you and swinging it away from the side. To reinstall it, line up the tabs with the grooves on the panel, drop the panel back into place, and then push it shut.
To reach the fuse panel, first remove the key code card. After replacing a fuse, return the key code card to the original position. To reinstall the trim panel, lineup the tabs with the grooves on the panel, drop the panel back into place, and then push it shut to reinstall the trim panel.
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
10
11
10A 7.5A 20A 5A 20A 10A 10A 10A 10A 5A 5A
Demand lamps. Power mirror memory module. Driver console unlock. Not used. Subwoofer amplifier. Not used (spare). Not used (spare). Not used (spare). Not used. Not used. Not used.
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E174564Fuses
Fuse or relay number
Fuse amp rating
Protected components
12
13
14
15
16
17
18
19
20
21
22
23
24