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transmission, axle, brakes, tires and suspension. Inspect these components periodically during, and after, any towing operation.


trailer tires.


Load Placement To help minimize how trailer movement affects your vehicle when driving: • Load the heaviest items closest to the trailer floor. • Load the heaviest items centered between the left and right side • Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue. Do not allow the final trailer tongue weight to go above or below 10–15% of the loaded trailer weight. • Select a tow bar with the correct rise or drop. When both the loaded vehicle and trailer are connected, the trailer frame should be level, or slightly angled down toward your vehicle, when viewed from the side.


When driving with a trailer or payload, a slight takeoff vibration or shudder may be present due to the increased payload weight. You can find more information about proper trailer loading and setting your vehicle up for towing under Load limit in the Load Carrying chapter and in the RV & Trailer Towing Guide, available at an authorized dealer.


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TRAILER SWAY CONTROL (IF EQUIPPED)


WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation. Note: This feature does not prevent trailer sway, but reduces it once it begins. Note: This feature cannot stop all trailers from swaying. Note: In some cases, if vehicle speed is too high, the system may turn on multiple times, gradually reducing vehicle speed. This feature applies your vehicle brakes at individual wheels and, if necessary, reduces engine power. If the trailer begins to sway, the stability control light flashes. The first thing to do is slow your vehicle down, then pull safely to the side of the road and check for proper tongue load and trailer load distribution. See the Load Carrying chapter for specific loading information.


RECOMMENDED TOWING WEIGHTS Note: Do not exceed a trailer weight of 5000 pounds (2268 kilograms) when towing with, or by, bumper only. Note: Do not exceed a trailer weight of 5000 pounds (2268 kilograms) if your vehicle is not equipped with a Heavy-duty Trailer Towing Package. Note: The total area in square feet (meters) exposed to air resistance of a moving vehicle and its trailer is the trailer frontal area. Consider the following trailer frontal area limitations when selecting a trailer based on your vehicle configuration: • Equal to the base vehicle frontal area on vehicles not equipped with • 60 feet2 (5.57 meters2) on vehicles equipped with the Trailer Tow


the Trailer Tow Package or the Heavy Duty Payload Package.


Package or the Heavy Duty Payload Package.


Note: Exceeding these limitations may significantly reduce the performance of your towing vehicle. Selecting a trailer with a low aerodynamic drag and rounded front design helps optimize performance and fuel economy. Note: For high altitude operation, reduce the gross combined weight by 2% per 1000 feet (300 meters) starting at the 1000 foot (300 meter) elevation point.


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Note: Certain states require electric trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as your vehicle’s electrical system may not include the wiring connector needed to use electric trailer brakes. Your vehicle may tow a class I, II, III or IV trailer provided the maximum trailer weight is less than or equal to the maximum trailer weight listed for your engine and rear axle ratio on the following charts. To calculate the maximum loaded trailer weight for your vehicle: 1. Start with the gross combined weight rating for your vehicle model


2. Subtract all of the following that apply to your vehicle:


and axle ratio. See the following charts. • Vehicle curb weight • Hitch hardware weight, such as a draw bar, ball, locks or weight distributing • Driver weight • Passenger(s) weight • Payload, cargo and luggage weight • Aftermarket equipment weight.


3. This equals the maximum loaded trailer weight for this combination. Note: The trailer tongue load figures into the payload for your vehicle. Reduce the total payload by the final trailer tongue weight. Consult an authorized dealer to determine the maximum trailer weight allowed for your vehicle if you are not sure. Further trailer and hitch restrictions exist depending on the type of trailer and hitch listed. This information follows the table listing the maximum gross combined weight ratings.


Engine


Regular Cab Rear axle ratio


Maximum GCWR -


lb. (kg)


Two–wheel drive 126–inch wheelbase


3.7L


5.0L


3.55
3.73
3.31
3.55


10400 (4717) 10900 (4944) 12900 (5851) 13300 (6033)


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Engine


Towing


Regular Cab Rear axle ratio


Maximum GCWR -


lb. (kg)


Four–wheel drive 126–inch wheelbase


3.73
3.55
3.73


10900 (4944) 12900 (5851) 13300 (6033)


Two–wheel drive 145–inch wheelbase


3.7L 5.0L


3.5L


3.5L (Heavy Duty Payload Package)


3.7L


5.0L


5.0L (Heavy Duty Payload Package)


3.15
3.55
3.73


3.55
3.73
3.31
3.55
3.73


14000 (6350) 15000 (6804) 16600 (7530)


10600 (4808) 11100 (5035) 13500 (6123) 14900 (6759) 15300 (6940)


Four–wheel drive 145–inch wheelbase


3.5L


3.5L (Heavy Duty Payload Package)


3.7L 5.0L


5.0L (Heavy Duty Payload Package)


3.31


3.55 and 3.73


3.73


3.73
3.55
3.73
3.73


14000 (6350) 15200 (6895) 16900 (7666)


11100 (5035) 13500 (6123) 15100 (6849) 15300 (6940)


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Engine


Rear axle ratio


Maximum GCWR -


lb. (kg)


Four–wheel drive 133–inch wheelbase


6.2L (SVT Raptor)


4.10


12500 (5670)


Two–wheel drive 145–inch wheelbase


Four–wheel drive 145–inch wheelbase


3.5L


3.5L (MAX Trailer Tow


Package)


3.7L 5.0L


6.2L


3.5L


3.7L 5.0L


6.2L


3.5L


3.5L (MAX Trailer Tow


Package)


3.5L (Heavy Duty Payload Package)


3.5L (MAX Trailer Tow


Package)


3.15
3.55
3.73


3.73
3.31
3.55
3.55
3.73


14000 (6350) 15200 (6895) 16900 (7666)


11100 (5035) 13500 (6123) 14900 (6759) 15500 (7031) 17000 (7711)


3.31


3.55 and 3.73
3.73 and 4.10


3.73
3.55
3.73
3.55
3.73


14000 (6350) 15400 (6985) 17100 (7756)


11100 (50335) 13500 (6123) 15100 (6849) 15600 (7076) 17100 (7756)


3.15
3.55
3.73


3.73


14000 (6350) 15200 (6895) 17100 (7756)


17100 (7756)


Two–wheel drive 163–inch wheelbase


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SuperCab


Engine


Rear axle ratio


Maximum GCWR -


5.0L


5.0L (Heavy Duty Payload Package)


3.31
3.55
3.73


lb. (kg)


13500 (6123) 14900 (6759) 15300 (6940)


Four–wheel drive 163–inch wheelbase


3.5L


3.5L (Heavy Duty Payload Package)


3.31


3.55 and 3.73


3.73


14000 (6350) 15400 (6985) 17100 (7756)


3.5L (MAX Trailer Tow


3.73 and 4.10


17100 (7756)


Package)


5.0L


5.0L (Heavy Duty Payload Package)


3.55
3.73
3.73


SuperCrew


13500 (6123) 15100 (6849) 15300 (6940)


Engine


Rear axle ratio


Maximum GCWR -


Two–wheel drive 145–inch wheelbase


lb. (kg)


3.5L (Limited)


3.5L


3.5L (MAX Trailer Tow


Package)


3.7L 5.0L


6.2L (Limited)


6.2L


3.73
3.15
3.55
3.73


3.73


3.31 and 3.55


3.73
3.73
3.55


13300 (6033) 14000 (6350) 15300 (6940) 16900 (7666)


11100 (5035) 13500 (6123) 14900 (6759) 13500 (6123) 15600 (7076)


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Engine


Rear axle ratio


Maximum GCWR -


6.2L (MAX Trailer Tow


3.73


Package)


lb. (kg)


17100 (7756)


Four–wheel drive 145–inch wheelbase


3.5L (Limited)


3.5L


3.5L (MAX Trailer Tow


Package)


5.0L


6.2L (Limited)


6.2L (SVT Raptor)


6.2L


6.2L (MAX Trailer Tow


Package)


3.73
3.31


3.55 and 3.73
3.73 and 4.10


3.55
3.73
3.73
4.10
3.55
3.73


13400 (6078) 14000 (6350) 15500 (7031) 17100 (7756)


13500 (6123) 15100 (6849) 13500 (6123) 14700 (6668) 15600 (7076) 17100 (7756)


Two–wheel drive 157–inch wheelbase


3.5L


3.5L (MAX Trailer Tow


Package)


3.5L (Heavy Duty Payload Package)


3.15
3.55
3.73


3.73


5.0L


3.31 and 3.55


5.0L (Heavy Duty Payload Package)


6.2L


6.2L (MAX Trailer Tow


Package)


3.73
3.73


3.55
3.73


14000 (6350) 15300 (6940) 17000 (7711)


17100 (7756)


13500 (6123) 14900 (6759) 15300 (6940)


15600 (7076) 17100 (7756)


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SuperCrew


Engine


Rear axle ratio


Maximum GCWR -


Four–wheel drive 157–inch wheelbase


lb. (kg)


3.5L


3.5L (MAX Trailer Tow


Package)


3.5L (Heavy Duty Payload Package)


5.0L


5.0L (Heavy Duty Payload Package)


6.2L


6.2L (MAX Trailer Tow


Package)


3.31


3.55 and 3.73
3.73 and 4.10


3.73


3.55
3.73
3.73


3.55
3.73


14000 (6350) 15500 (7031) 17100 (7756)


17100 (7756)


13500 (6123) 15100 (6849) 15300 (6940)


15600 (7076) 17100 (7756)


(1600 kilometers).


ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing: • Do not tow a trailer until you drive your vehicle at least 1000 miles • Consult your local motor vehicle laws for towing a trailer. • See the instructions included with towing accessories for the proper • Service your vehicle more frequently if you tow a trailer. See your • If you use a rental trailer, follow the instructions the rental agency


installation and adjustment specifications.


scheduled maintenance information.


gives you.


For load specification terms found on the tire label and Safety Compliance label and for instructions on calculating your vehicle’s load, refer to Load limit in the Load Carrying chapter. Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight.


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Hitches Do not use a hitch that either clamps onto the bumper or attaches to the axle. Distribute the trailer load so 10-15% of the total trailer weight is on the tongue. Weight-Distributing Hitches


WARNING: Do not adjust a weight-distributing hitch to any position where the rear bumper of the vehicle is higher than it


was before attaching the trailer. Doing so will defeat the function of the weight-distributing hitch, which may cause unpredictable handling, and could result in serious personal injury.


When hooking-up a trailer using a weight-distributing hitch, always use the following procedure: 1. Park the loaded vehicle, without the trailer, on a level surface. 2. Measure the height to the top of your vehicle’s front wheel opening


on the fender. This is H1.


3. Securely attach the loaded trailer to your vehicle without the


weight-distributing bars connected.


4. Measure the height to the top of your vehicle’s front wheel opening


on the fender a second time. This is H2. Install and adjust the tension in the weight-distributing bars so that the height of your vehicle’s front wheel opening on the fender is approximately halfway between H1 and H2.


5.


6. Check that the trailer is level or slightly nose down toward your


vehicle. If not, adjust the ball height accordingly and repeat Steps 2–6.


Once the trailer is level or slightly nose down toward the vehicle: • Lock the bar tension adjuster in place. • Check that the trailer tongue securely attaches and locks onto the • Install safety chains, lighting, and trailer brake controls as required by


hitch.


law or the trailer manufacturer.


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Safety Chains Note: Do not attach safety chains to the bumper. Always connect the trailer’s safety chains to the frame or hook retainers of your vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground.


Trailer Brakes


WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have


enough braking power and your chances of having a collision greatly increase.


Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer’s specifications. The trailer brakes must meet local and federal regulations. The rating for the tow vehicle’s braking system operation is at the gross vehicle weight rating, not the gross combined weight rating. Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 pounds (680 kilograms) when loaded.


Integrated Trailer Brake Controller (If Equipped)


WARNING: The Ford TBC has only been verified to be compatible with trailers having electric-actuated drum brakes (one to four axles)


and some electric-over-hydraulic (EOH) brakes. It will not activate hydraulic surge-style trailer brakes. It is the responsibility of the customer to ensure that the trailer brakes are adjusted appropriately, functioning normally and all electric connections are properly made. Failure to do so may result in loss of vehicle control, crash or serious injury.


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When used properly, the trailer brake controller assists in smooth and effective trailer braking by powering the trailer’s electric or electric-over-hydraulic brakes with a proportional output based on the towing vehicle’s brake pressure.


TRAILER BRAKE


The controller user interface consists of the following: A. + and - (Gain adjustment buttons): Pressing these buttons adjusts the controller’s power output to the trailer brakes in 0.5 increments. You can increase the gain setting to 10.0 (maximum trailer braking) or decrease it to 0 (no trailer braking). Pressing and holding a button raises or lowers the setting continuously. The gain setting displays in the message center as follows: TBC GAIN = XX.X. The controller shows gain setting, output bar graph, and trailer connectivity status in the information display. They appear in the information display as follows: • TBC GAIN = XX.X NO TRAILER: Shows the current gain setting during a given ignition cycle and when adjusting the gain. This also displays if you use the manual control lever or make gain adjustments with no trailer connected.


• TBC GAIN = XX.X OUTPUT = / / / / / /: Displays when you push your vehicle’s brake pedal, or when you use the manual control. Bar indicators illuminate in the information display to indicate the amount of power going to the trailer brakes relative to the brake pedal or manual control input. One bar indicates the least amount of output; six bars indicate maximum output.


• TRAILER CONNECTED: Displays when the system senses a


correct trailer wiring connection (a trailer with electric trailer brakes) during a given ignition cycle.


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• TRAILER DISCONNECTED: Displays, accompanied by a single audible chime, when the system senses a trailer connection and then a disconnection, either intentional or unintentional, during a given ignition cycle. It also displays if a truck or trailer-wiring fault occurs causing the trailer to appear disconnected. This message can also display if you use the manual control lever without a trailer connected.


B. Manual control lever: Slide the control lever to the left to turn on the trailer’s electric brakes independent of the tow vehicle’s brakes. See the following Procedure for adjusting gain section for instructions on proper use of this feature. If you use the manual control while the brake is also applied, the greater of the two inputs determines the power sent to the trailer brakes. • Stop lamps: Using the manual control lever illuminates both the trailer brake lamps and your vehicle brake lamps except the center high-mount stop lamp, if you make the proper electrical connection to the trailer. Pressing your vehicle brake pedal also illuminates both trailer and vehicle brake lamps.


Procedure for Adjusting Gain Note: Only perform this procedure in a traffic-free environment at speeds of approximately 20–25 mph (30–40 km/h). The gain setting sets the trailer brake controller for the specific towing condition. You should change the setting as towing conditions change. Changes to towing conditions include trailer load, vehicle load, road conditions and weather. The gain should be set to provide the maximum trailer braking assistance while making sure the trailer wheels do not lock when using the brakes. Locked trailer wheels may lead to trailer instability. 1. Make sure the trailer brakes are in good working condition,


functioning normally and properly adjusted. See your trailer dealer if necessary.


2. Hook up the trailer and make the electrical connections according to


the trailer manufacturer’s instructions.


3. When you plug in a trailer with electric or electric-over-hydraulic


brakes, TRAILER CONNECTED appears in the information display.


4. Use the gain adjustment (+ and -) buttons to increase or decrease


the gain setting to the desired starting point. A gain setting of 6.0 is a good starting point for heavier loads. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and squeeze the manual control lever completely.


5.


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6.


If the trailer wheels lock up, indicated by squealing tires, reduce the gain setting. If the trailer wheels turn freely, increase the gain setting. Repeat Steps 5 and 6 until the gain setting is at a point just below trailer wheel lock-up. If towing a heavier trailer, trailer wheel lock-up may not be attainable even with the maximum gain setting of 10.


Explanation of Information Display Warning Messages Note: An authorized dealer can diagnose the trailer brake controller to determine exactly which trailer fault has occurred. However, your Ford warranty does not cover this diagnosis if the fault is with the trailer. TRAILER BRAKE MODULE FAULT: Displays in response to faults sensed by the trailer brake controller, accompanied by a single chime. If this message appears, contact an authorized dealer as soon as possible for diagnosis and repair. The controller may still function, but performance may be degraded. WIRING FAULT ON TRAILER: Displays when there is a short circuit on the electric brake output wire. If the WIRING FAULT ON TRAILER message displays, accompanied by a single chime, with no trailer connected, the problem is with your vehicle wiring between the trailer brake controller and the 7–pin connector at the bumper. If the message only displays with a trailer connected, the problem is with the trailer wiring. Consult your trailer dealer for assistance. This can be a short to ground (such as a chaffed wire), short to voltage (such as a pulled pin on trailer emergency breakaway battery) or the trailer brakes may be drawing too much current. Points to Remember Note: Do not attempt removal of the trailer brake controller without consulting the Workshop Manual. Damage to the unit may result. • Adjust gain setting before using the trailer brake controller for the • Adjust gain setting, using the procedure above, whenever road,


first time.


weather and trailer or vehicle loading conditions change from when the gain was initially set. • Only use the manual control lever for proper adjustment of the gain during trailer setup. Misuse, such as application during trailer sway, could cause instability of trailer or tow vehicle.


• Avoid towing in adverse weather conditions. The trailer brake


controller does not provide anti-lock control of the trailer wheels. Trailer wheels can lock up on slippery surfaces, resulting in reduced stability of trailer and tow vehicle.


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• The trailer brake controller is equipped with a feature that reduces output at vehicle speeds below 11 mph (18 km/h) so trailer and vehicle braking is not jerky or harsh. This feature is only available when applying the brakes using your vehicle’s brake pedal, not the controller.


control system of your vehicle to provide the best performance on different road conditions.


• The controller interacts with the brake control system and powertrain • Your vehicle’s brake system and the trailer brake system work independently of each other. Changing the gain setting on the controller does not affect the operation of your vehicle’s brakes whether you attach a trailer or not.


• When you turn the engine off, the controller output is disabled and


the display and module shut down. The controller module and display turn on when you turn the ignition on.


• The trailer brake controller is only a factory-installed or


dealer-installed item. Ford is not responsible for warranty or performance of the controller due to misuse or customer installation.


Trailer Lamps


WARNING: Never connect any trailer lamp wiring to the vehicle’s tail lamp wiring; this may damage the electrical system resulting in a fire. Contact an authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.


Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working.


Using a Step Bumper (If Equipped) The rear bumper is equipped with an integral hitch and only requires a ball with a one-inch (25.4 millimeter) shank diameter. The bumper has a 5000-pound (2268 kilogram) trailer weight and a 500-pound (227 kilogram) tongue weight capacity. If it is necessary to relocate the hitch ball position, you must install a frame-mounted trailer hitch.


Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles.


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(800 kilometers).


When Towing a Trailer • Do not drive faster than 70 mph (113 km/h) during the first 500 miles • Do not make full-throttle starts. • Check your hitch, electrical connections and trailer wheel lug nuts • When stopped in congested or heavy traffic during hot weather, place the gearshift in position P to aid engine and transmission cooling and to help A/C performance.


thoroughly after you have traveled 50 miles (80 kilometers).


• Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades.


• Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective.


• If your transmission is equipped with a Grade Assist or Tow/Haul


feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling. • If your vehicle is equipped with AdvanceTrac™ with RSC, this system may turn on during typical cornering maneuvers with a heavily loaded trailer. This is normal. Turning the corner at a slower speed while towing may reduce this tendency.


• If you are towing a trailer frequently in hot weather, hilly conditions, at the gross combined weight rating (or any combination of these factors), consider refilling your rear axle with synthetic gear lubricant (if the axle is not already filled with it). See the Capacities and Specifications chapter for the lubricant specification.


• Allow more distance for stopping with a trailer attached. Anticipate


stops and brake gradually.


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• Avoid parking on a grade. However, if you must park on a grade: 1. Turn the steering wheel to point your vehicle tires away from


Towing


traffic flow.


2. Set your vehicle parking brake. 3. Place the automatic transmission in position P. 4. Place wheel chocks in front and back of the trailer wheels.


(Chocks not included with vehicle.)


Your vehicle may be equipped with a temporary or conventional spare tire. A “temporary” spare tire is different in size (diameter or width), tread-type (All-Season or All-Terrain) or is from a different manufacturer than the road tires on your vehicle. Consult information on the tire label or Safety Compliance label for limitations when using.


Launching or Retrieving a Boat or Personal Watercraft (PWC) Note: Disconnect the wiring to the trailer before backing the trailer into the water. Note: Reconnect the wiring to the trailer after removing the trailer from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of • Do not allow waves to break higher than 6 inches (15 centimeters)


the rear bumper.


above the bottom edge of the rear bumper. Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the components. • Affecting driveability, emissions, and reliability. Replace the rear axle lubricant anytime the rear axle submerges in water. Water may have contaminated the rear axle lubricant, which does not normally require checking or changing unless it is leaking or other axle repair is required.


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If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. It is acceptable to have your two-wheel drive vehicle towed with the front wheels on the ground (without dollies) and the rear wheels off the ground. We recommend towing a four-wheel drive vehicle with all wheels off the ground, such as using a wheel lift and dollies or flatbed equipment.


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TOWING THE VEHICLE ON FOUR WHEELS


Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: • Your vehicle is facing forward for towing in a forward direction. • Place the transmission in position N. See Automatic transmission in the Transmission chapter if you cannot move the transmission into N. • Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 miles (80 kilometers). Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering your vehicle. Refer to the Climate Controls chapter. Follow these guidelines if you need to tow your vehicle behind another vehicle, such as a motorhome. We designed these guidelines to prevent damage to your vehicle and its transmission after it is hooked-up to the recreational vehicle or tow dolly. You cannot tow a two-wheel drive vehicle with any wheels on the ground as vehicle or transmission damage may occur. You must tow your vehicle with all four wheels off the ground, such as when using a car-hauling trailer. You can only tow a four-wheel drive vehicle with all wheels on the ground by placing the transfer case in its neutral position and engaging the four-wheel-down towing feature. Perform the steps outlined in the Four-wheel-down towing section after positioning your vehicle behind the tow vehicle and properly securing them together


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Four-wheel-down Towing 1. Turn the ignition to the on position. Do not start the engine. 2. Press and hold the brake pedal. 3. Shift the 4WD switch to 2H. 4. Shift the transmission to position N. 5. Rotate the 4WD switch from 2H to 4L and back to 2H five times


within seven seconds. • If completed successfully, the information display shows


NEUTRAL TOW LEAVE IN N or NEUTRAL TOW ENABLED LEAVE TRANSMISSION IN NEUTRAL. This indicates that your vehicle is safe to tow with all wheels on the ground. • If you do not see the message in the display, you must perform • You may hear an audible noise as the transfer case shifts into its 6. Leave the transmission in position N and turn the ignition as far as it


the procedure again from the beginning.


neutral position. This is normal.


will go toward the off position (it will not turn fully off when the transmission is in position N. You must leave the key in the ignition while towing. To lock and unlock your vehicle, use the keyless entry keypad or extra set of keys.


7. Release the brake pedal.


WARNING: Do not disconnect the battery during recreational towing. Doing so will prevent the transfer case from shifting


properly and may cause the vehicle to roll even if the transmission is in P (Park).


WARNING: Shifting the transfer case to its neutral position for recreational towing may cause the vehicle to be able to roll even if the transmission is in P (Park). The driver or others could be injured. Make sure the foot brake is depressed and the vehicle is in a secure and safe position while the transfer case is being shifted to its neutral position.


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WARNING: Failing to put the transfer case in its neutral position will damage vehicle components.


Note: You can check four-wheel-down towing status at any time by opening the driver’s door or turning the ignition to the accessory or on position and verifying the NEUTRAL TOW ENABLED message displays in the cluster. To exit four-wheel-down towing and return the transfer case to its 2H position: 1. With your vehicle still properly secured to the tow vehicle, press and


hold the brake pedal.


2. Turn the ignition to the on position. Do not start the engine. 3. Shift the transmission out of N and into any gear. 4. Release the brake pedal.


and NEUTRAL TOW DISABLED.


• If completed successfully, the instrument cluster displays 4X2, • If the indicator light and message do not display, you must • You may hear an audible noise as the transfer case shifts out of its


perform the procedure again from the beginning.


neutral position. This is normal.


5. Apply the parking brake, and then disconnect the vehicle from the


tow vehicle.


6. Release the parking brake, start the engine, and shift the


transmission to position D to make sure the transfer case is out of position N. If the transfer case does not successfully shift out of position N, set the parking brake until you can have your vehicle serviced.


7.


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BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unique driving characteristics. Avoid driving too fast during the first 1000 miles (1600 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Do not tow during the first 1000 miles (1600 kilometers).


less fuel than traveling at 65 mph [105 km/h]).


ECONOMICAL DRIVING Fuel economy is affected by several things, such as how you drive, the conditions you drive under and how you maintain your vehicle. There are some things to keep in mind that may improve your fuel economy: • Accelerate and slow down in a smooth, moderate fashion. • Drive at steady speeds without stopping. • Anticipate stops; slowing down may eliminate the need to stop. • Combine errands and minimize stop-and-go driving. • Close the windows for high-speed driving. • Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15% • Keep the tires properly inflated and use only the recommended size. • Use the recommended engine oil. • Perform all regularly scheduled maintenance. There are also some things you may not want to do because they may reduce your fuel economy: • Sudden or hard accelerations. • Rev the engine before turning it off. • Idle for periods longer than one minute. • Warm up your vehicle on cold mornings. • Use the air conditioner or front defroster. • Use the speed control in hilly terrain.


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rollbars or light bars, running boards, ski racks).


every 400 pounds [180 kilograms] of weight carried).


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• Rest your foot on the brake pedal while driving. • Drive a heavily loaded vehicle or tow a trailer. • Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for • Add particular accessories to your vehicle (e.g.; bug deflectors, • Drive with the wheels out of alignment. DRIVING THROUGH WATER Note:If you drove through deep water, check the transmission and engine fluid. If water is found, replace the fluid. Do not drive quickly through standing water, especially if the depth is unknown. Traction or brake capability may be limited and if the ignition system gets wet, your engine may stall. Water may also enter your engine’s air intake and severely damage your engine.


If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars).


Once through the water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal.


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FLOOR MATS


WARNING: Always use floor mats that are designed to fit the footwell of your vehicle. Only use floor mats that leave the pedal


area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways. • Pedals that cannot move freely can cause loss of vehicle control and • Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to ensure mats do not shift out of position.


increase the risk of serious personal injury.


• Never place floor mats or any other covering in the vehicle footwell that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle. • Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of the vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation. • Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that have been removed for cleaning or replacement.


• Always make sure that objects cannot fall into the driver footwell


while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control.


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WARNING (Continued)


• Failure to properly follow floor mat installation or attachment


instructions can potentially cause interference with pedal operation causing loss of control of vehicle. • To install floor mats, position the floor mat so that the eyelet is over • To remove the floor mat, reverse the installation procedure.


the retention post and press down to lock in.


SNOWPLOWING For F-150 snowplow applications, Ford recommends the F-150 4x4
Regular Cab, SuperCrew Cab and SuperCab equipped with the 6.2 liter engine. Note: The F-150 3.5L and F–150 5.0L not recommended for snowplowing.


Installing the Snowplow Weight limits and guidelines for selecting and installing the snowplow can be found in the Ford Truck Body Builders Layout Book, snowplow section, found at www.fleet.ford.com/truckbbas. A typical installation affects the following: • Certification to government safety laws such as occupant protection and airbag deployment, braking, and lighting. Look for an Alterer’s Label on the vehicle from the snowplow installer certifying that the installation meets all applicable Federal Motor Vehicle Safety Standards (FMVSS).


• The Total Accessory Reserve Capacity (TARC) is shown on the lower right side of the vehicle’s Safety Compliance Certification Label. This applies to Ford-completed vehicles of 10,000 pounds (4,536 kilograms) GVWR or less. This is the weight of permanently-attached auxiliary equipment, such as snowplow frame-mounting hardware, that can be added to the vehicle and satisfy Ford compliance certification to FMVSS. Exceeding this weight may require the auxiliary equipment installer additional safety certification responsibility. The Front Accessory Reserve Capacity (FARC) is added for customer convenience.


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• Rear ballast weight behind the rear axle may be required to prevent exceeding the FGAWR, and provide front-to-rear weight balance for proper braking and steering.


• Front wheel toe may require re-adjustment to prevent premature uneven tire wear. Specifications are found in the Ford Workshop Manual.


• Headlight aim may require re-adjustment. • The tire air pressures recommended for general driving are found on the vehicle’s Safety Certification Label. The maximum cold inflation pressure for the tire and associated load rating is imprinted on the tire sidewall. Tire air pressure may require re-adjustment within these pressure limits to accommodate the additional weight of the snowplow installation.


• Federal and some local regulations require additional exterior lamps for snowplow-equipped vehicles. Consult your authorized dealer for additional information.


Operating the Vehicle with the Snowplow Attached Note: Do not use your vehicle for snow removal until it has been driven at least 500 miles (800 kilometers). Ford recommends vehicle speed does not exceed 45 mph (72 km/h) when snowplowing. The attached snowplow blade restricts airflow to the radiator, and may cause the engine to run at a higher temperature: Attention to engine temperature is especially important when outside temperatures are above freezing. Angle the blade to maximize airflow to the radiator and monitor engine temperature to determine whether a left or right angle provides the best performance. Follow the severe duty schedule in your scheduled maintenance information for engine oil and transmission fluid change intervals.


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Snowplowing with your Air Bag Equipped Vehicle


WARNING: Do not attempt to service, repair, or modify the air bag supplemental restraint system (SRS) or its fuses. See your


Ford or Lincoln Mercury dealer.


WARNING: Additional equipment such as snowplow equipment may effect the performance of the air bag sensors increasing the


risk of injury. Please refer to the Body Builders Layout Book for instructions about the appropriate installation of additional equipment.


WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air


bag supplemental restraint system (SRS) is provided.


Your vehicle is equipped with a driver and passenger air bag supplemental restraint system. The supplemental restrain system is designed to activate in certain frontal and offset frontal collisions when the vehicle sustains sufficient longitudinal deceleration. Careless or high speed driving while plowing snow which results in sufficient vehicle decelerations can deploy the air bag. Such driving also increases the risk of accidents. Never remove or defeat the tripping mechanisms designed into the snow removal equipment by its manufacturer. Doing so may cause damage to the vehicle and the snow removal equipment as well as possible air bag deployment. Engine temperature while plowing When driving with a plow, your engine may run at a higher temperature than normal because the attached snowplow blade will restrict airflow to the radiator. If you are driving more than 15 miles (24 kilometers) at temperatures above freezing, angle the plow blade either full left or full right to provide maximum airflow to the radiator. If you are driving less than 15 miles (24 kilometers) at speeds up to 45 mph (72 km/h) in cold weather, you will not need to worry about blade position to provide maximum airflow.


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Transmission operation while plowing


speeds below 5 mph (8 km/h).


WARNING: Do not spin the wheels at over 35 mph (55 km/h). The tires may fail and injure a passenger or bystander. • Shift transfer case to 4L (4WD Low) when plowing in small areas at • Shift transfer case to 4H (4WD High) when plowing larger areas or • Do not shift the transmission from a forward gear to R (Reverse) until • If the vehicle is stuck, shift the transmission in a steady motion


light snow at higher speeds. Do not exceed 15 mph (24 km/h).


the engine is at idle and the wheels are stopped.


between forward and reverse gears. Do not rock the vehicle for more than a minute. The transmission and tires may be damaged or the engine can overheat.


Outside Air Temperature While Plowing The outside air temperature reading can be inaccurate while plowing with your vehicle due to the sensor air flow being blocked by the plow blade. A Ford wiring kit is available to relocated the OAT sensor to the plow blade frame below the headlamp to provide accurate outside air temperature readings. See your authorized dealer for more information.


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ROADSIDE ASSISTANCE


Vehicles Sold in the U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24 hours a day, seven days a week • for the coverage period listed on the Roadside Assistance Card


included in your owner’s manual portfolio.


responsibility).


supplied with a tire inflation kit).


Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start. • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters) of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period.


county maintained road, no recoveries.


• winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 kilometers) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 kilometers) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 kilometers).


Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.


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Vehicles Sold in the U.S.: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owner’s manual portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.


Vehicles Sold in Canada: Getting Roadside Assistance Canadian customers who require roadside assistance, call 1–800–665–2006.


Vehicles Sold in Canada: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In Canada, the card is found in the warranty information in the glove box. Canadian roadside coverage and benefits may differ from the U.S. coverage. Please see your warranty information or visit our website at www.ford.ca for information on Canadian services and benefits. Canadian customers who need to obtain roadside information, call 1-800-665-2006 or visit our website at www.ford.ca.


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HAZARD WARNING FLASHERS


The hazard flasher control is located on the instrument panel by the radio. Use it when your vehicle is disabled and is creating a safety hazard for other motorists.


flash.


• Press the flasher control and all front and rear direction signals will • Press the flasher control again to turn them off. Note: With extended use, the flashers may run down your 12–volt battery.


FUEL CUT-OFF SWITCH


WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury.


Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.


In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision, you may restart your vehicle by doing the following: 1. Turn the ignition off. 2. Turn the ignition on. 3. Repeat steps 1 and 2 to re-enable fuel pump. Note: If your vehicle has the push button start system, press the stop/start button twice to reactivate the fuel system.


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JUMP-STARTING THE VEHICLE


WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in


injury or vehicle damage.


WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.


Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may exhibit a combination of firm and soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation.


Preparing Your Vehicle Note: Use only a 12–volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 1. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 2. Check all battery terminals. Remove the positive terminal cover (if equipped) and any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 3. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.


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Connecting the Jumper Cables


WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may


cause an explosion of the gases that surround the battery.


Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery.


1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor or fuel injection system.


Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.


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Jump Starting 1. Start the engine of the booster vehicle and run the engine at a moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.


Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected.


1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery.


After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.


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Customer Assistance


GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training, equipment or both, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.


Away from Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing Address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com. These are some of the items that can be found online: • U.S. Dealer Locator by Dealer Name, City/State, or Zip Code • Owner Manuals • Maintenance Schedules • Recalls • Ford Extended Service Plans


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• Ford Genuine Accessories • Service specials and promotions. In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling or servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center. In order to help serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.


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IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18000 mi (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time). In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resorting to BBB AUTO LINE is not required by those statutes.


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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services You Need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within 40 days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.


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UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.


GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.


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If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: [email protected] For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673) If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: www.ford.com.pr If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: Ford Middle East Customer Relationship Center P.O. Box 21470 Dubai, United Arab Emirates Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected] www.me.ford.com


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If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673.


ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)


Obtaining a French Owner’s Manual A French owner’s manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section.


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REPORTING SAFETY DEFECTS (U.S. ONLY)


If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety


Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.


REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.


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Fuses


CHANGING A FUSE


Fuses


WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage


rating can cause severe wire damage and could start a fire.


If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.


15


Standard Fuse Amperage Rating and Color


COLOR


Fuse rating


2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A


Mini fuses


Grey Violet Pink Tan


Brown


Red Blue Yellow Natural Green


— — — — —


Standard


fuses


Grey Violet Pink Tan


Brown


Red Blue Yellow Natural Green


— — — — —


Maxi fuses


Cartridge


maxi fuses


Fuse link cartridge


— — — — — — —


Yellow



Green Orange


Red Blue Tan


Natural


— — — — — — — Blue


— — — — — — — Blue


Natural


Natural


Pink Green Red Yellow



Black


Pink Green Red Yellow Brown Black


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FUSE SPECIFICATION CHART


Power Distribution Box


WARNING: Always disconnect the battery before servicing high current fuses.


WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the


battery or refilling fluid reservoirs.


The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle’s main electrical systems from overloads. If the battery has been disconnected and reconnected, see Changing the Vehicle Battery in the Maintenance chapter.


The high-current fuses are coded as follows:


Fuse or relay


number


Fuse amp


rating


Protected components




Powertrain control module relay (3.7L, 5.0L and 6.2L engines) Starter relay


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Fuses


Fuse or relay


number


Fuse amp


rating


Protected components


10


11


12


13
14


15


16


17
18
19
20
21


22


23
24
25


— — — — — — — —


30A** 40A** 50A**


30A** 30A** 40A** 50A**


20A**


30A** 30A** 30A** 20A** 30A**


20A**


— — —


Blower motor relay Rear window defroster relay Electric fan relay (high speed) Trailer tow park lamp relay Run/start relay Fuel pump relay Trailer tow battery charger relay Powertrain control module relay (3.5L engine) Power running board motors Electric fan (3.7L, 5.0L) Electric fan (3.5L, 6.2L with max trailer tow, SVT Raptor) Starter relay power Passenger power seat Electric fan (3.7L, 5.0L) Electric fan (3.5L, 6.2L with max trailer tow, SVT Raptor) High intensity discharge headlamp – passenger side Trailer brake control Upfitter 1 (SVT Raptor) Upfitter 2 (SVT Raptor) 4x4 module (electronic shift) Trailer tow battery charge relay power Auxiliary power point (instrument panel) A/C clutch relay Not used Not used


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Fuse or relay

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