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2004 P207 Explorer Sport Trac (p27) Owners Guide (post-2002-fmt) USA English (fus)


Roadside Emergencies


Stowing the jack and tools 1. Install the jack handles into the clips. 2. Install the lug wrench ensuring that the square hole is over the peg on the bracket. Ensure that the lug wrench handle is seated below the nib at the base of the peg. 3. Install the jack on the bracket and place the plastic clip that is attached to the lug wrench between the head of the jack and the head of the lug wrench. Turn the thumbwheel clockwise to raise the jack between the stands and the top of the lug wrench.


How to change a flat tire


When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the


jack, even if the vehicle is in P (Park) (automatic transmission) or R (Reverse) (manual transmission).


To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions)


the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.


If the vehicle slips off the jack, you or someone else could be seriously injured.


Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the


danger of being hit when operating the jack or changing the wheel.


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Before changing the tire: 1. Park on a level surface. 2. Activate the hazard flashers. 3. Place the gearshift lever in P (Park) (automatic transmission) or R (Reverse) (manual transmission). 4. Set the parking brake. 5. Turn off the ignition. To change the tire: Note: Passengers should not remain in the vehicle when the vehicle is being jacked. 1. Block both the front and rear of the wheel diagonally opposite the flat tire. For example, if the right front tire is flat, block the left rear wheel.


2. Remove any wheel trim by inserting the flat end of the lug nut wrench under the wheel trim flange, then twisting the wrench to pry it off. 3. Loosen, but do not remove, the wheel lug nuts by turning them one-half turn counterclockwise.


Slide the jack handle and jack handle extension together. Slide the jack handle assembly into the end of the lug nut wrench. To disconnect, depress the button and pull the pieces apart. 4. Position the jack properly and insert the jack handle into the opening in the thumbwheel at the base of the jack. Turn the handle clockwise until the tire is a maximum of 1 inch (25 mm) off the ground.


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To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire. • Front


• Rear


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Roadside Emergencies


To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.


• Never use the differential as a


jacking point.


5. Remove the wheel lug nuts with the lug nut wrench. 6. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts (cone side in) until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 7. Lower the wheel by turning the jack handle counterclockwise. 8. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 9. Stow the flat tire. Refer to Stowing the spare tire. 10. Stow the jack and lug nut wrench. Make sure the jack is fastened so it does not rattle when you drive. 11. Unblock the wheels. Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. 1. Lay the tire on the ground with the valve stem facing in the direction specified on the Tire Changing Instructions located with the jack hardware. 2. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cable to align the components at the end of the cable.


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3. Turn the jack handle clockwise until the tire is raised to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier will not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your dealer for assistance at your earliest convenience. 4. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire. 5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per Scheduled Maintenance Guide), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bumper drive tube with the spare tire lock key (if equipped) and jack handle.


WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 50–100 miles (80–160
km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.).


Wheel lug nut torque*


Lug nut socket size/Bolt size Lug nut socket size: 3⁄4” (19 mm) hex Bolt size: 1⁄2 x 20
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.


N•m 135


lb.ft. 100


When a wheel is installed, always remove any corrosion, dirt and foreign materials present on the mounting surfaces of the wheel and the surface of the front disc brake hub and rotor that contacts the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.


Note: If there is corrosion on the area where the wheel contacts the hub, apply a thin film of grease or anti-seize compound on that area.


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Roadside Emergencies


JUMP STARTING YOUR VEHICLE


The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or


vehicle damage.


Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.


Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.


Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.


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Connecting the jumper cables


Roadside Emergencies


+–


+–


1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.


+–


+–


2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.


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Roadside Emergencies


+–


+–


3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.


+–


+–


4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.


Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an


explosion of the gases that surround the battery.


5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.


Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle.


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Roadside Emergencies


3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.


Removing the jumper cables


+–


+–


Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.


+–


+–


2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.


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Roadside Emergencies


+–


+–


3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.


+–


+–


4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.


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WRECKER TOWING


Roadside Emergencies


If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. Ford recommends your vehicle be towed with a wheel lift or flatbed. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure.


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Customer Assistance


Customer Assistance


GETTING THE SERVICES YOU NEED


At home You must take your Ford vehicle to an authorized Ford dealer for warranty repairs. While any Ford dealership handling your vehicle line will provide warranty service, we recommend you return to your selling dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the dealership. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at the number below.


Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com


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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the dealer and the city where the dealership is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN)


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Customer Assistance


Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.


FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you


purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).


• Protection against covered repair costs after your Bumper-to-Bumper


Warranty expires.


You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.


THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes.


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Customer Assistance • available free to owners and lessees of qualifying Ford Motor Company


vehicles.


The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.


What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed


service or product concern is being reviewed


• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)


• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.


maintenance and wear items)


Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative


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Customer Assistance


relevant to the case.


Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review. Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well.


on your vehicle ownership license.


dealership(s).


Company.


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Customer Assistance


Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.


To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call the Board at the following address/phone number: Dispute Settlement Board P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, Michigan 48121


UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.


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In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.


GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.


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Customer Assistance


ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)


Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.


IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR


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3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126


REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA 400 Seventh Street U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.


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Cleaning


Cleaning


WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing


strong, direct sunlight.


or laundry liquid. These products can discolor and spot painted surfaces.


• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the


eliminate water spotting.


best results.


winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings


and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.


car wash.


WAXING Applying a polymer paint sealant to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.


PAINT CHIPS Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jam) to your dealer to ensure you get the correct color.


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Cleaning • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products.


spots, road salt and industrial fallout before repairing paint chips.


ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),


which is available from your dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.


• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your


covers.


wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.


• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover


cleaners, steel wool, fuels or strong household detergent.


(ZC-42), available from your dealer.


ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts • Cover the highlighted areas to prevent water damage when cleaning


that require cleaning and pressure rinse clean.


engine block or other engine components.


the engine.


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Cleaning


4.0L SOHC • Never wash or rinse the engine while it is running; water in the


running engine may cause internal damage.


PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar


Remover (ZC-42).


WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. To clean these items, please follow these tips: • The windshield, rear windows and side windows may be cleaned with


a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass Cleaner (ZC-23), available from your dealer.


• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. • Wiper blades can be cleaned with isopropyl (rubbing) alcohol or


windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly.


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Cleaning


INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then dry with a dry cloth. • Avoid cleaners or polish that increase the gloss of the upper portion of


the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.


Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of


the air bag system. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.


INTERIOR TRIM • Clean the interior trim areas with a damp cloth, then dry by wiping • Do not use household or glass cleaners as these may damage the


with a dry, soft, clean cloth.


finish.


Upholstery Cleaner (ZC-41).


INTERIOR For fabric, carpets, cloth seats and safety belts: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Extra Strength • If grease or tar is present on the material, spot-clean the area first • Never saturate the seat covers with cleaning solution. • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.


with Motorcraft Spot and Stain Remover (ZC-14).


Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing.


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Cleaner (ZC-11–A). Dry the area with a soft cloth.


LEATHER SEATS (IF EQUIPPED) Your leather seating surfaces have a clear, protective coating over the leather. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.


Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.


UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.


FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC–8–A) Motorcraft Custom Vinyl Protectant (not available in Canada) (ZC-40–A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (Canada only) (CXC-94) Motorcraft Deluxe Leather and Vinyl Cleaner (not available in Canada) (ZC-11–A) Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Extra Strength Upholstery Cleaner (not available in Canada) (ZC-41) Motorcraft Custom Bright Metal Cleaner (ZC-15)


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Motorcraft Wheel and Tire Cleaner (ZC-37–A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Car Care Kit (ZC-26) Ford Premium Car Wash Concentrate (F2SZ-19523–WC) Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100) Motorcraft Spot and Stain Remover (ZC-14) Motorcraft Detail Wash (ZC-3–A) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (not available in Canada) (ZC-23) Motorcraft Engine Shampoo and Degreaser (ZC-20)


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Maintenance and Specifications


SERVICE RECOMMENDATIONS • Use the Scheduled Maintenance Guide to track routine service. • Use only recommended fuels, lubricants, fluids and service parts • Your dealership can provide parts and service.


conforming to specifications.


PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other lit material away from the battery and


space, unless you are sure you have enough ventilation.


all fuel related parts.


Working with the engine off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels.


Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels.


Do not start your engine with the air cleaner removed and do not remove it while the engine is running.


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OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle. 2. Go to the front of the vehicle and release the latch located in the center between the hood and the grille. 3. Lift the hood.


4.0L SOHC V6 ENGINE


1. Windshield washer fluid reservoir 2. Automatic transmission fluid dipstick 3. Engine oil filler cap 4. Engine oil dipstick 5. Brake fluid reservoir


6. Power distribution box 7. Battery 8. Power steering fluid reservoir 9. Air filter assembly 10. Engine coolant reservoir


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WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Use washer fluid that meets Ford specifications. Check State or local regulations for restrictions on the use of methanol, a common windshield washer fluid additive. Do not put washer fluid in the engine coolant reservoir.


WAS H


E R FLU


ONLY


RADIATOR COOLANT ONLY


ENGINE OIL


Checking the engine oil 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait a few minutes. 3. Set the parking brake and place the gearshift in P (Park). 4. Open the hood.


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MAX


Maintenance and Specifications


5. Remove the engine oil dipstick and wipe clean. 6. Insert the dipstick fully, then remove it again. 7. If the oil level is low, add enough oil to raise the level to within the acceptable range. Note: Oil levels above the mark indicating full may cause engine damage. Consult a service technician. 8. Replace the dipstick.


Adding engine oil 1. Check the engine oil. 2. If the engine oil level is below normal range, remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 3. Recheck the engine oil level to ensure the oil level is not above the mark indicating full on the dipstick. 4. Install the dipstick and engine oil filler cap. Note: Do not operate the vehicle with the dipstick and/or the engine oil filler cap removed.


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Engine oil and filter recommendations Look for this certification trademark.


Use SAE 5W-30 engine oil. Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). To protect your engine’s warranty use Motorcraft SAE 5W-30 or an equivalent 5W-30 oil meeting Ford specification WSS-M2C205-A. Do not use supplemental engine oil additives, cleaners or other engine treatments. They are unnecessary and could lead to engine damage that is not covered by Ford warranty. Change your engine oil according to the appropriate schedule listed in the scheduled maintenance guide. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced. It is recommended you use the appropriate Motorcraft oil filter (or another brand meeting Ford specifications) for your engine application.


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BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service.


However, for severe usage or in high temperature climates, check the battery electrolyte level. Refer to the Scheduled Maintenance Guide for the service interval schedules. Keep the electrolyte level in each cell up to the “level indicator”. Do not overfill the battery cells. If the electrolyte level in the battery is low, you can add plain tap water to the battery, as long as you do not use hard water (water with a high mineral or alkali content). If possible, however, try to only fill the battery cells with distilled water. If the battery needs water often, have the charging system checked. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water.


Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted


substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.


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When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps,


resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.


Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.


Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling.


Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 10 miles (16 km) or more to • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.


relearn the idle and fuel trim strategy.


When the battery is disconnected or a new battery installed, the transmission must relearn its adaptive strategy. As a result of this, the transmission may shift firmly. This operation is considered normal and will not affect function or durability of the transmission. Over time the adaptive learning process will fully update transmission operation to its optimum shift feel.


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If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.


RECYCLE


ENGINE COOLANT


Checking engine coolant The concentration and level of engine coolant should be checked at the mileage intervals listed in the Scheduled Maintenance Guide. The coolant concentration should be maintained at 50/50 coolant and distilled water, which equates to a freeze point of -34°F (-36°C). Coolant concentration testing is possible with a hydrometer or antifreeze tester (such as the Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant should be maintained at the “FULL COLD” level or within the “COLD FILL RANGE” in the coolant reservoir. If the level falls below, add coolant per the instructions in the Adding engine coolant section. Your vehicle was factory-filled with a 50/50 engine coolant and water concentration. If the concentration of coolant falls below 40% or above 60%, the engine parts could become damaged or not work properly. A 50–50 mixture of coolant and water provides the following: • Freeze protection down to -34°F (-36°C). • Boiling protection up to 265°F (129°C). • Protection against rust and other forms of corrosion. • Enables calibrated gauges to work properly.


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When the engine is cold, check the level of the engine coolant in the reservoir.


• The engine coolant should be at the “FULL COLD” level or within the


“COLD FILL RANGE” as listed on the engine coolant reservoir (depending upon application). • Refer to the Scheduled Maintenance Guide for service interval • Be sure to read and understand Precautions when servicing your


schedules.


vehicle in this chapter.


If the engine coolant has not been checked at the recommended interval, the engine coolant reservoir may become low or empty. If the reservoir is low or empty, add engine coolant to the reservoir. Refer to Adding engine coolant in this chapter. Note: Automotive fluids are not interchangeable; do not use engine coolant, antifreeze or windshield washer fluid outside of its specified function and vehicle location.


Adding engine coolant When adding coolant, make sure it is a 50/50 mixture of engine coolant and distilled water. Add the mixture to the coolant reservoir, when the engine is cool, until the appropriate fill level is obtained.


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Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.


Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could


make it difficult to see through the windshield. • Add Motorcraft Premium Gold Engine Coolant (yellow-colored), VC-7–A (U.S., except CA and OR), VC-7–B (CA and OR only), meeting Ford Specification WSS-M97B51–A1.


Note: Use of Motorcraft Cooling System Stop Leak Pellets, VC-6, may darken the color of Motorcraft Premium Gold Engine Coolant from yellow to golden tan. • Do not add/mix an orange-colored, extended life coolant such as Motorcraft Speciality Orange Engine Coolant, VC-2 (US) or CXC-209 (Canada), meeting Ford specification WSS-M97B44–D with the factory-filled coolant. Mixing Motorcraft Speciality Orange Engine Coolant or any orange-colored extended life product with your factory filled coolant can result in degraded corrosion protection. • A large amount of water without engine coolant may be added, in case of emergency, to reach a vehicle service location. In this instance, the cooling system must be drained and refilled with a 50/50 mixture of engine coolant and distilled water as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing.


• Do not add extra inhibitors or additives to the coolant. These


can be harmful and compromise the corrosion protection of the engine coolant.


For vehicles with overflow coolant systems with a non-pressurized cap on the coolant recovery system, add coolant to the coolant recovery reservoir when the engine is cool. Add the proper mixture of coolant and water to the “FULL COLD” level. If it is necessary to remove the coolant pressure relief cap on the radiator of a vehicle with an overflow system, follow these steps to add engine coolant.


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To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The


cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.


1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir (a translucent plastic bottle). Slowly turn cap counterclockwise (left) until pressure begins to release. 3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture (see above), to within the “COLD FILL RANGE” or the “FULL COLD” level on the reservoir. If you removed the radiator cap in an overflow system, fill the radiator until the coolant is visible and radiator is almost full. 6. Replace the cap. Turn until tightly installed. (Cap must be tightly installed to prevent coolant loss.) After any coolant has been added, check the coolant concentration, refer to Checking engine coolant. If the concentration is not 50/50
(protection to –34° F/–36° C), drain some coolant and adjust the concentration. It may take several drains and additions to obtain a 50/50
coolant concentration. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough 50/50 concentration of engine coolant and distilled water to bring the liquid level to the proper level. If you have to add more than 1.0 liter (1.0 quart) of engine coolant per month, have your dealer check the engine cooling system. Your cooling system may have a leak. Operating an engine with a low level of coolant can result in engine overheating and possible engine damage. Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant in vehicles originally equipped with Motorcraft Premium Gold Engine Coolant since a Ford-approved recycling process is not yet available.


Used engine coolant should be disposed of in an appropriate


manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.


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Coolant refill capacity To find out how much fluid your vehicle’s cooling system can hold, refer to Refill capacities in this section. Fill your engine coolant reservoir as outlined in Adding engine coolant in this section.


Severe climates If you drive in extremely cold climates (less than –36° C [–34° F]): • It may be necessary to increase the coolant concentration • NEVER increase the coolant concentration above 60%. • Increased engine coolant concentrations above 60% will


above 50%.


decrease the overheat protection characteristics of the engine coolant and may cause engine damage.


• Refer to the chart on the coolant container to ensure the


coolant concentration in your vehicle will provide adequate freeze protection at the temperatures in which you drive in the winter months.


above 40%.


If you drive in extremely hot climates: • It is still necessary to maintain the coolant concentration • NEVER decrease the coolant concentration below 40%. • Decreased engine coolant concentrations below 40% will


decrease the corrosion protection characteristics of the engine coolant and may cause engine damage.


• Decreased engine coolant concentrations below 40% will


decrease the freeze protection characteristics of the engine coolant and may cause engine damage.


• Refer to the chart on the coolant container to ensure the


coolant concentration in your vehicle will provide adequate protection at the temperatures in which you drive.


Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system and engine protection.


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WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions


Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.


The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops


before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.


If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.


Automotive fuels can cause serious injury or death if misused or mishandled.


Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent.


Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials


and any open flames before fueling your vehicle.


• Always turn off the vehicle before • Automotive fuels can be harmful


fueling.


or fatal if swallowed. Fuels such as gasoline and ethanol are highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind


can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.


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Maintenance and Specifications • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.


• Fuels can also be harmful if absorbed through the skin. If fuel is


splashed on the skin and/or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. • Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline and/or ethanol vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction. • FFV fuel tanks may contain zero to 85 percent ethanol. Any fuel


blends containing gasoline and ethanol should be treated the same as “Fuel Ethanol ”. To identify if your vehicle is an FFV, check your VIN or the label on the inside of your fuel filler door. When checking the VIN look for the engine type identifier (8th character). If your vehicle is an FFV, then the character will be labeled as a “K.”


Pure ethanol is the alcohol which is the intoxicating agent in liquor, beer and wine. It is distilled from the fermentation of plants such as field corn and sugar cane. When ethanol is used in the making of motor fuels, a small amount of a bad tasting chemical is added to discourage beverage use. The resulting fuel is called Ed100 meaning 100% pure ethanol diluted by 2% to 5% gasoline as the “denaturant.” Fuel ethanol (summer blendd) is then made by adding 15% more unleaded gasoline. The resulting fuel also has a higher octane rating than unleaded regular gasoline and other properties which allow engine designs with greater efficiency and power. Winter blends may contain up to 30% (E70)unleaded gasoline (25% plus the denaturant) to enhance cold engine starts. Severely cold weather may require additional measures for reliable starting. Refer to Cold Weather Starting in the Driving chapter. Ethanol is more chemically active than gasoline. It corrodes some metals and causes some plastic and rubber components to swell, break down or become brittle and crack, especially when mixed with gasoline. Special materials and procedures have been developed for flexible fuel vehicles and the dispensers used by ethanol fuel providers.


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Flexible fuel components and standard unleaded gasoline fuel components are not interchangeable. If your vehicle is not


serviced in accordance with flexible fuel vehicles procedures, damage may occur and your warranty may be invalidated.


When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke while


refueling. Fuel vapor is extremely hazardous under certain conditions. Care should be taken to avoid inhaling excess fumes.


The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an


ungrounded fuel container.


Use the following guidelines to avoid static build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the • Keep the fuel pump nozzle in contact with the fuel container while • DO NOT use a device that would hold the fuel pump handle in the fill


cargo area).


filling.


position.


Fuel Filler Cap Your fuel tank filler cap has an indexed design with a 1/8 turn on/off feature. When fueling your vehicle: 1. Turn the engine off. 2. Carefully turn the filler cap counterclockwise 1/8 of a turn until it stops. 3. Pull to remove the cap from the fuel filler pipe. 4. To install the cap, align the tabs on the cap with the notches on the filler pipe. 5. Turn the filler cap clockwise 1/8 of a turn until it stops.


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If the Digital Display reads “CHECK FUEL CAP” and stays on after you start the engine, the fuel filler cap may not be properly installed. Turn off the engine, remove the fuel filler cap, align the cap properly and reinstall it. If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used.


The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops


before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.


If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.


Choosing the right fuel If your vehicle is a flexible fuel vehicle (FFV), use only UNLEADED FUEL and (E85) FUEL ETHANOL. The use of leaded fuel is prohibited by law and could damage your vehicle. Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. Studies indicate that these additives can cause your vehicle’s emission control system to deteriorate more rapidly. In Canada, premium grade fuel generally contains more metallic additives than regular fuel. We recommend using regular grade fuel. In Canada, many fuels contain metallic additives, but fuels free of such additives may be available; check with your local fuel dealer. Do not use fuel containing methanol. It can damage critical fuel system components. Repairs to correct the effects of using a fuel for which your vehicle was not designed may not be covered by your warranty.


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87(R+M)/2 METHOD


Octane recommendations Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your dealer or a qualified service technician to prevent any engine damage. Unleaded Gasoline engines Your vehicle is designed to use “Regular” unleaded gasoline with an (R+M)/2 octane rating of 87. We do not recommend the use of gasolines labeled as “Regular” that are sold with octane ratings of 86 or lower in high altitude areas. FFV engine (if equipped) Your vehicle is designed to use (E85) Fuel Ethanol, “Regular” unleaded gasoline or any mixture of the two fuels. U.S. government regulations require fuel ethanol dispensing pumps to have a small, square, orange and black label with the common abbreviation or the appropriate percentage for that region. Use of other fuels such as Fuel Methanol may cause powertrain damage, a loss of vehicle performance, and your warranty may be invalidated.


Fuel quality Many of the world’s automakers approved the World-wide Fuel Charter that recommends gasoline specifications to provide improved performance and emission control system protection for your vehicle. Gasolines that meet the World-wide Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-wide Fuel Charter. It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the recommended octane rating. Aftermarket products could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty. Unleaded Gasoline engines If you are experiencing starting, rough idle or hesitation driveability problems during a cold start, try a different brand of “Regular” unleaded gasoline. “Premium” unleaded gasoline is not recommended (particularly


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in the United States) because it may cause these problems to become more pronounced. If the problems persist, see your dealer or a qualified service technician. FFV engine (if equipped) Your FFV will operate well on ordinary “Regular” unleaded gasoline, but only the highest quality fuel ethanol will provide the same level of protection and performance. To identify if your vehicle is an FFV, check your VIN or the label on the inside of your fuel filler door. When checking the VIN, look for the engine type identifier (8th character). If your vehicle is an FFV, then the character will be labeled as a “K.” If you operate your vehicle 50% or more of the time on ethanol, you should follow a different maintenance schedule. See the Scheduled Maintenance Guide for more information. If you are experiencing a rough or rolling idle after start-up with the outside temperature above 27° C (80° F), the idle should improve within 10 to 30 seconds. If the problems persist below this temperature, see your dealer or a qualified service technician.


Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality.


Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from OFF to ON several times after


refueling, to allow the fuel system to pump the fuel from the tank to the engine. • Your “Check Engine” indicator may come on. For more information on


the “Check Engine” indicator, refer to the Instrument Cluster chapter.


Fuel Filter For fuel filter replacement, see your dealer or a qualified service technician. Refer to the scheduled maintenance guide for the appropriate intervals for changing the fuel filter. Replace the fuel filter with an authorized Motorcraft part. The customer warranty may be void for any damage to the fuel system if an authorized Motorcraft fuel filter is not used.


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ESSENTIALS OF GOOD FUEL ECONOMY We do not recommend taking fuel economy measurements during the first 1,600 km (1,000 miles) of driving. You will get a more accurate measurement after 3,000 km - 5,000 km (2,000 miles - 3,000 miles)


an error in the reading will result if the engine is left running.


Filling the tank The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Refill capacities section of this chapter. The advertised capacity is the amount of the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty. Empty reserve is the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty. The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: • Turn the engine/ignition switch to the off position prior to refueling, • Use the same filling rate setting (low — medium — high) each time • Allow no more than 2 automatic click-offs when filling. • Always use fuel with the recommended octane rating. • Use a known quality gasoline, preferably a national brand. • Use the same side of the same pump and have the vehicle facing the • Have the vehicle loading and distribution the same every time. Your results will be most accurate if your filling method is consistent. Filling the tank for FFV equipped vehicles Your vehicle will operate on both unleaded gasoline with an octane rating of 87, or E-85 fuel, or any mixture of these two. For best results it is recommended that you do not add less than 5 gallons of fuel when refueling. Observing this precaution will avoid possible hard starting and/or deterioration in drivability during warm up.


same direction each time you fill up.


the tank is filled.


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Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading (in kilometers or miles). 2. Each time you fill the tank, record the amount of fuel added (in liters or gallons). 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odometer reading from the current odometer reading. 5. Follow one of the simple calculations in order to determine fuel economy:


Calculation 1: Multiply liters used by 100, then divide by total kilometers traveled. Calculation 2: Divide total miles traveled by total gallons used.


Keep a record for at least one month and record the type of driving (city or highway). This will provide an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy. Ethanol has less energy per gallon than gasoline. Fuel economy will decrease as the percentage of ethanol used is increased. Improving fuel economy To improve your fuel economy: • Do not leave your vehicle idling for long periods of time. • Drive at a moderate pace, with smooth acceleration and deceleration. • Turn off speed control in hilly terrain. • Follow the recommended maintenance schedule in your Scheduled • Do not carry unnecessary weight. Flex fuel (E-85) cruising range Because E-85 fuel contains less energy per gallon than gasoline, you will experience an increase in fuel consumption. You can expect your Miles Per Gallon (MPG) and your driving range to decrease by about 30% compared to gasoline operation. EPA window sticker The EPA window sticker should be your guide for fuel economy comparisons. If you have any questions about this sticker, contact your dealer.


Maintenance Guide.


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EMISSION CONTROL SYSTEM Your vehicle has emission control components and a catalytic converter that enable your vehicle to comply with applicable exhaust emission standards. To make sure that the emission control components work properly: • Use only unleaded fuel. • Avoid running out of fuel. • Do not turn off your ignition while the vehicle is moving. • Follow your Scheduled Maintenance Guide. • Use Ford Motor Company authorized parts for maintenance


replacements or for service.


Consult your Warranty Guide for emission warranty information.


Do not park, idle, or drive your vehicle in dry ground cover. The emission system heats up the engine and exhaust system, which


could cause a fire.


The following signs could indicate a problem with your emission control system: • Fluid leaks • Strange odors • Smoke • Loss of engine power • Illumination of the charging system, temperature, or “Check Engine”


light in the instrument panel.


Exhaust leaks may result in harmful and potentially lethal fumes entering the passenger compartment.


It is unlawful to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information decal located on or near the engine.


On board diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the On


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Board Diagnostics System (OBD-II). This OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD-II system also assists the service technician in properly servicing your vehicle. When the Check engine/Service engine soon light illuminates, the OBD-II system has detected a malfunction. Temporary malfunctions may cause your Check engine/Service engine soon light to illuminate. Examples are: 1. The vehicle has run out of fuel. (The engine may misfire or run poorly.) 2. Poor fuel quality or water in the fuel. 3. The fuel cap may not have been securely tightened. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel and/or properly tightening the fuel cap. After three driving cycles without these or any other temporary malfunctions present, the Check engine/Service engine soon light should turn off. (A driving cycle consists of a cold engine startup followed by mixed city/highway driving.) No additional vehicle service is required. If the Check engine/Service engine soon light remains on, have your vehicle serviced at the first available opportunity.


Readiness for Inspection/Maintenance (I/M) testing It may be a legal requirement in your area to pass an I/M test of the on-board diagnostics system. If the system or battery has just been serviced, the on-board diagnostic system is reset to a “not ready for I/M test” condition. To ready the system, allow the vehicle to sit for at least eight hours without starting. Then, start the engine and complete the following driving cycle: 1. Drive on an expressway or highway for at least 10 minutes. 2. Drive in stop-and-go traffic for at least 20 minutes with a minimum of four idle periods. The engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above drive cycle is complete. Note: If your “Check Engine” light is on, your vehicle may not pass an I/M test.


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Maintenance and Specifications


CHECKING AND ADDING POWER STEERING FLUID Check the fluid. Refer to the Scheduled Maintenance Guide for service maintenance schedules. 1. Start the engine and let it run until it reaches normal operating schedules. 2. Turn the steering wheel left and right several times. 3. Turn the engine off. 4. Check the fluid level. 5. If the fluid is below the MIN line, add fluid in small amounts until it reaches the correct level (between the MIN and MAX lines). Use only MERCON威 ATF.


D O NOT E R FILL


O V


RI


FLUID ERSTEE


POW


BRAKE FLUID RESERVOIR The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Fluid levels below the “MAX” line that do not trigger the brake system warning lamp are within the normal operating range, there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of your brake system could be compromised, seek service from your dealer immediately.


MAX


TRANSMISSION FLUID


and change intervals.


Checking automatic transmission fluid • Refer to your Scheduled Maintenance Guide for scheduled check • Transmission does not consume fluid. • Check fluid when transmission is not operating properly or if you see • Fluid level must be checked at normal operating temperature, 30 km


a leak.


(20 miles) of driving.


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To check and add fluid: 1. Drive the vehicle 30 km (20 miles) to reach normal operating temperatures. 2. If driven in hot weather, city traffic, pulling a trailer, allow transmission to cool for 30 minutes before checking. 3. Engage parking brake, start engine. 4. Put your foot on the brake pedal and move the gearshift lever slowly through all of the gear ranges. 5. Shift to P (Park) and leave the engine running. 6. Remove the dipstick, wipe clean with a dry lint free rag. 7. Install and fully seat the dipstick into the filler tube. 8. Remove the dipstick and inspect the fluid level. Level should be in the cross-hatched area.


9. If necessary, add fluid in 250ml (1/2 pint) increments through the filler tube until the level is correct at normal operating temperatures. Refer to the Lubricant specifications section in this chapter for the correct fluid type. The use of any other non-approved fluid may cause internal transmission damage. 10. Fluid can be checked at ambient temperatures between 10–30°C (50–95°F). DO NOT ADD fluid until the transmission is at normal operating temperatures or the transmission will be overfilled. Low fluid level Do not drive the vehicle if the fluid level is at or below the bottom of the dipstick.


High fluid level Fluid levels above the safe range may cause overheating, shift and/or engagement concerns and internal transmission damage. If an overfill condition occurs, excess fluid should be removed by a qualified technician.


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TRANSFER CASE FLUID (IF EQUIPPED) To check and add transfer case fluid 1. Clean the filler plug. 2. Remove the filler plug and inspect the fluid level. 3. Add only enough fluid through the filler opening so that the fluid level is at the bottom of the opening. Use only fluid that meets Ford specifications. Refer to Lubricant specifications in this chapter.


INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING New vehicles are fitted with tires that have a rating on them called Tire Quality Grades. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: • Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by standards that the United States Department of Transportation has set. Tire Quality Grades apply to new pneumatic tires for use on passenger cars. They do not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2).


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U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it.


Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 1/2) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate.


Traction AA A B C The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.


The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include


acceleration, cornering, hydroplaning or peak traction characteristics.


Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law.


The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed,


underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.


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Maintenance and Specifications


TIRES Tires are designed to give many thousands of miles of service, but they must be maintained in order to get the maximum benefit from them.


Glossary of tire terminology • Tire label: A label showing the OE (Original Equipment) tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry.


• Tire Identification Number (TIN): A number on the sidewall of


each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture.


• Inflation pressure: A measure of the amount of air in a tire. • Standard load: A class of P-metric or Metric tires designed to carry a maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability.


• Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability.


• kPa: Kilopascal, a metric unit of air pressure. • PSI: Pounds per square inch, a standard unit of air pressure. • B-pillar: The structural member at the side of the vehicle behind the • Bead area of the tire: Area of the tire next to the rim. • Sidewall of the tire: Area between the bead area and the tread. • Tread area of the tire: Area of the perimeter of the tire that • Rim: The metal support (wheel) for a tire or a tire and tube assembly


contacts the road when mounted on the vehicle.


front door.


upon which the tire beads are seated.


INFORMATION CONTAINED ON THE TIRE SIDEWALL Federal law requires tire manufacturer’s to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.


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Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1. P: Indicates a tire, designated by the Tire and Rim Association (T&RA), that may be used for service on cars, SUVs, minivans and light trucks. Note: If your tire size does not begin with a letter this may mean it is designated by either ETRTO (European Tire and Rim Technical Organization) or JATMA (Japan Tire Manufacturing Association). 2. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. 3. 65: Indicates the aspect ratio which gives the tire’s ratio of height to width. 4. R: Indicates a “radial” type tire. 5. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. 6. 95: Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry. You may find this information in your owner’s guide. If not, contact a local tire dealer. Note: You may not find this information on all tires because it is not required by federal law. 7. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 99 mph (159 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart.


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Note: You may not find this information on all tires because it is not required by federal law.


Letter rating


Speed rating - mph (km/h)


99 mph (159 km/h) 106 mph (171 km/h) 112 mph (180 km/h) 118 mph (190 km/h) 124 mph (200 km/h) 130 mph (210 km/h) 149 mph (240 km/h) 168 mph (270 km/h) 186 mph (299 km/h)


Note: For tires with a maximum speed capability over 149 mph (240
km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. 8. U.S. DOT Tire Identification Number (TIN): This begins with the letters “DOT” and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code for where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. 9. M+S or M/S: Mud and Snow. or AT: All Terrain. or AS: All Season. 10. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. 11. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. Refer to the tire label or the safety certification label, which is located on the B-Pillar or the edge of the driver’s door, for the correct tire pressure for your vehicle


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Maintenance and Specifications


12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the


wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150

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