2004 Ford Explorer Sport TRAC Owners Manual

much power will cause the tires to slip or spin, resulting in loss of vehicle control. When descending a hill, use the same gear you would use to climb up the hill and do not descend the hill with the transmission in neutral. Disengage overdrive or manually shift to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. When you brake hard, the front wheels can’t turn. Rapid pumping of the brake pedal will help you slow the vehicle and still maintain steering control. If your vehicle has anti-lock brakes, apply the brakes steadily. Do not “pump” the brakes. Driving on snow and ice 4WD vehicles can skid like any other vehicle. If you start to skid while driving on a snowy or icy road, turn the steering wheel in the direction of the slide until you regain control. Although a 4WD vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it won’t stop any faster. Don’t press hard on the accelerator or brake pedal or make quick steering changes while on snow or ice. Apply the accelerator slowly and steadily when starting from a full stop. If your vehicle is equipped with ABS, apply the brake steadily. Do not “pump” the brakes. Refer to the Brakes section of this chapter for additional information on the operation of the anti-lock brake system. If your vehicle is not equipped with ABS, use a “squeeze” braking technique. Push on the brake pedal with a steadily increasing force which allows the wheels to brake yet

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continue to roll so that you may steer in the direction you want to travel. If you lock the wheels, release the brake pedal and repeat the squeeze technique. Never drive with chains on the front tires of 4WD vehicles without also putting them on the rear tires. This could cause the rear to slide and swing around during braking. Tires, Replacement Requirements

Do not use a size and type of tire and wheel other than that originally provided by Ford Motor Company because it can affect

the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover and/or serious personal injury or death.

Your vehicle is equipped with tires designed to provide for safe ride and handling capability. Make sure all tires and wheels on the vehicle are of the same size, type, tread design and load-carrying capacity. When replacing tires, have all four tires replaced at the same time. If you have questions regarding tire replacement, see an authorized Ford or Lincoln Mercury dealer. If you nevertheless decide to equip your AWD for off-road use with tires larger than what Ford Motor Company recommends, you should not use these tires for highway driving. If you use any tire/wheel combination not recommended by Ford Motor Company, it may adversely affect vehicle handling and could cause steering, suspension, axle or transfer case failure as well as the increased risk of loss of vehicle control. Do not use “aftermarket lift kits” or other suspension modifications, whether or not they are used with larger tires and wheels. These “aftermarket lift kits” could adversely affect the vehicle’s handling characteristics, which could lead to loss of vehicle control or rollover and serious injury. Tires can be damaged during off-road use. For your safety, tires that are damaged should not be used for highway driving because they are more likely to blow out or fail. You should carefully observe the recommended tire inflation pressure found on the safety compliance certification label attached to the left front door lock facing or door latch post pillar. Failure to follow tire pressure recommendations can adversely affect the way your vehicle

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handles. Do not exceed the Ford Motor Company recommended pressure even if it is less than the maximum pressure allowed for the tire. Each day before you drive, check your tires. If one looks lower than the others, use a tire gauge to check pressure of all tires, and adjust if required. Check tire pressure with a tire gauge monthly (including spare). Safe vehicle operation requires your tires to be set at the proper pressure and your vehicle not be overloaded.

Periodically inspect the tire treads and remove stones, nails, glass or other objects that may be wedged in the tread grooves. Check for holes or cuts that may permit air leakage from the tire and make necessary repairs. Inspect the tire sidewalls for cuts, bruises and other damage. If internal damage to the tire is suspected, have the tire demounted and inspected in case it needs to be repaired or replaced. Maintenance and Modifications Ford strongly recommends that you do not add or remove steering or suspension parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. Do not use aftermarket “lift kits” or other suspension modifications. These could adversely affect the vehicle’s handling characteristics, which could lead to loss of vehicle control or roll over and serious injury. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off-road usage.

DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars). When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

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VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance. Before loading your vehicle, familiarize yourself with the following terms for determining your vehicle’s weight ratings, with or without a trailer, from the vehicle’s Safety Certification Label and Tire Label: Base Curb Weight – is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your dealer plus any aftermarket equipment.

Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door. Look for “THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX kg OR XXX lbs” for maximum payload. The payload listed on the tire label is the maximum payload for the vehicle as built by the assembly plant. If any aftermarket or dealer installed equipment has been installed on the vehicle, the weight of the equipment must be subtracted from the payload listed on the tire label in order to determine the new payload.

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The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.

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Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the driver’s door or door pillar. The total load on each axle must never exceed its GAWR.

Exceeding the Safety Certification Label axle weight rating limits could result in substandard vehicle handling, performance,

engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.

Note: For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide provided by your dealership.

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GVW (Gross Vehicle Weight) – is the Vehicle Curb Weight + cargo + passengers. GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label located on the driver’s door or door pillar. The GVW must never exceed the GVWR.

Exceeding the Safety Certification Label axle weight rating limits could result in substandard vehicle handling, performance,

engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.

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GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers – that the vehicle can handle without risking damage. (Important: The towing vehicle’s braking system is rated for operation at GVWR, not at GCWR. Separate functional brakes should be used for safe control of towed vehicles and for trailers where the GCW of the towing vehicle plus the trailer exceed the GVWR of the towing vehicle. The GCW must never exceed the GCWR. Maximum Loaded Trailer Weight – is the highest possible weight of a fully loaded trailer the vehicle can tow. It assumes a vehicle with only mandatory options, no cargo (internal or external), a tongue load of 10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel trailer), and driver only (150 lbs. [68 kg]). Consult your dealership (or the RV and Trailer Towing Guide provided by your dealership) for more detailed information. Tongue Load or Fifth Wheel King Pin Weight – refers to the amount of the weight that a trailer pushes down on a trailer hitch. Examples: For a 5,000 lbs. (2,268 kg) conventional trailer, multiply 5,000 by 0.10 and 0.15 to obtain a proper tongue load range of 500 to 750 lbs. (227 to 340 kg). For an 11,500 lbs. (5,216 kg) fifth wheel trailer, multiply by 0.15 and 0.25 to obtain a proper king pin load range of 1,725
to 2,875 lbs. (782 to 1,304 kg)

Do not exceed the GVWR or the GAWR specified on the certification label.

Do not use replacement tires with lower load carrying capacities than the originals because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the originals do not increase the GVWR and GAWR limitations.

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Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury.

Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX pounds” on your vehicle’s label. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kilograms or XXX pounds. 4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lbs (635 kg) and there will be five 150 lbs. (68 kg) passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs. (1400–750 (5 x 150) = 650 lbs.). Metric conversion; 295 kg (635–340 (5 x 68) = 295 kg). 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. 6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.

Special loading instructions for owners of pickup trucks and utility-type vehicles

For important information regarding safe operation of this type of vehicle, see the Preparing to drive your vehicle section in

this chapter.

Loaded vehicles may handle differently than unloaded vehicles. Extra precautions, such as slower speeds and increased stopping

distance, should be taken when driving a heavily loaded vehicle.

Your vehicle can haul more cargo and people than most passenger cars. Depending upon the type and placement of the load, hauling cargo and people may raise the center of gravity of the vehicle.

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Calculating the load your vehicle can carry/tow 1. Use the appropriate maximum GCWR chart (in the Trailer towing section in this chapter) for your type of engine and rear axle ratio. 2. Weigh your vehicle without cargo. To obtain correct weights, take your vehicle to a shipping company or an inspection station for trucks. 3. Subtract your loaded weight from the maximum GCWR in the chart. This is the maximum trailer weight your vehicle can tow. It must be below the maximum trailer weight shown in the chart.

TRAILER TOWING Trailer towing with your vehicle may require the use of a trailer tow option package. Trailer towing puts additional loads on your vehicle’s engine, transmission, axle, brakes, tires, and suspension. For your safety and to maximize vehicle performance, be sure to use the proper equipment while towing. Follow these guidelines to ensure safe towing procedure: • Stay within your vehicle’s load limits. • Thoroughly prepare your vehicle for towing. Refer to Preparing to • Use extra caution when driving while trailer towing. Refer to Driving • Service your vehicle more frequently if you tow a trailer. Refer to the • Do not tow a trailer until your vehicle has been driven at least • Refer to the instructions included with towing accessories for the

severe duty schedule in the scheduled maintenance guide.

while you tow in this chapter.

500 miles (800 km).

tow in this chapter.

proper installation and adjustment specifications.

Do not exceed the maximum loads listed on the Safety Compliance Certification label. For load specification terms found on the label, refer to Vehicle loading in this chapter. Remember to figure in the tongue load of your loaded vehicle when figuring the total vehicle weight.

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4x2

GCWR (Gross Combined Weight Rating)/Trailer weights Engine

Axle ratio

Maximum GCWR - lbs. (kg)

Trailer Weight Range - lbs. (kg) 0-Maximum 0–5300 (0-2404)

All

9600 (4354)

4.0L SOHC Notes: For high altitude operation, reduce GCW by 2% per 1,000 ft. (300 meters) elevation. For definition of terms and instructions on calculating your vehicle’s load, refer to Vehicle loading in this chapter. Maximum trailer weights shown. The combined weight of the completed towing vehicle and the loaded trailer must not exceed the GCWR.

GCWR (Gross Combined Weight Rating)/Trailer Weights Engine

Axle ratio

4x4

Maximum GCWR - lbs. (kg)

Trailer Weight Range (0-Maximum) - lbs. (kg) 0–5080 (0-2304)

All

9600 (4354)

4.0L SOHC Notes: For high altitude operation, reduce GCW by 2% per 1,000 ft. (300 meters) elevation. For definition of terms and instructions on calculating your vehicle’s load, refer to Vehicle loading in this chapter. Maximum trailer weights shown. The combined weight of the completed towing vehicle and the loaded trailer must not exceed the GCWR.

Do not exceed the GVWR or the GAWR specified on the certification label.

Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in

engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.

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Preparing to tow Use the proper equipment for towing a trailer and make sure it is properly attached to your vehicle. See your dealer or a reliable trailer dealer if you require assistance. Hitches Do not use hitches that clamp onto the vehicle bumper. Use a weight-carrying or weight distributing hitch; a weight-distributing hitch is required for trailers over 3,500 lbs (1,588 kg). For proper handling, tongue weight must meet these requirements: • For trailers up to 2,000 lbs (907 kg), do not exceed 200 lbs (91 kg). • For trailers over 2,000 lbs (907 kg), use 10-15% of trailer weight. • For Class II receiver hitches, do not exceed tongue weight of 350 lbs (159 kg). For class III/IV receiver, do not exceed tongue weight of 500
lbs (227 kg) (weight carrying); 770 lbs (349 kg) (weight distributing). For additional information, please see Ford’s RV & Trailer Towing Guide. Safety chains Always connect the trailer’s safety chains to the frame or hook retainers of the vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corners. Do not attach safety chains to the bumper. Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the manufacturer’s specifications.

Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough

braking power and your chances of having a collision greatly increase.

The braking system of the towing vehicle is rated for operation at the GVWR not GCWR. Trailer lamps Make sure all running lights, brake lights, turn signals and hazard lights are working. See your dealer or trailer rental agency for proper instructions and equipment for hooking up trailer lamps.

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Never connect any trailer lighting to the vehicle’s taillamp circuits, because it may damage the electrical system resulting in fire. Contact your local Ford dealership for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.

Using a step bumper The rear bumper is equipped with an integral hitch and requires only a ball with a 3⁄4” (19 mm) shank diameter. The bumper has a 3,500 lbs. (1,590 kg) trailer weight and 350 lbs. (159 kg) tongue weight capability. Use a frame-mounted weight distributing hitch for trailers over 3,500 lbs. (1,590 kg).

automatically when you are towing on long, steep grades.

Driving while you tow When towing a trailer: • Turn off your speed control. The speed control may shut off • Consult your local motor vehicle speed regulations for towing a trailer. • Use a lower gear when towing up or down steep hills. • Anticipate stops and brake gradually. Servicing after towing If you tow a trailer for long distances, your vehicle will require more frequent service intervals. Refer to your Scheduled Maintenance Guide for more information.

Trailer towing tips • Practice turning, stopping and backing up before starting on a trip to get the feel of the vehicle/trailer combination. When turning, make wider turns so the trailer wheels will clear curbs and other obstacles.

• Allow more distance for stopping with a trailer attached. • The trailer tongue weight should be no more than 10–15% of the • After you have traveled 50 miles (80 km), thoroughly check your • When stopped in traffic for long periods of time in hot weather, place the gearshift in P (Park). This aids engine cooling and air conditioner efficiency.

hitch, electrical connections and trailer wheel lug nuts.

loaded trailer weight.

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Driving • Vehicles with trailers should not be parked on a grade. If you must

park on a grade, place wheel chocks under the trailer’s wheels.

Launching or retrieving a boat When backing down a ramp during boat launching or retrieval: • do not allow the static water level to rise above the bottom edge of • do not allow waves to break higher than 6 inches (15 cm) above the

the rear bumper.

bottom edge of the rear bumper.

Exceeding these limits may allow water to enter critical vehicle components, adversely affecting driveability, emissions, reliability and causing internal transmission damage. Replace the rear axle lubricant any time the axle has been submerged in water. Disconnect the wiring to the trailer before backing the trailer into the water. Reconnect the wiring to the trailer after the trailer is removed from the water.

Camper bodies Your Explorer Sport Trac is not recommended for slide–in camper bodies.

RECREATIONAL TOWING (ALL WHEELS ON THE GROUND) Follow these guidelines for your specific powertrain combination to tow your vehicle with all four wheels on the ground (such as behind a recreational vehicle). These guidelines are designed to ensure that your transmission is not damaged due to insufficient lubrication. 4x2 vehicles and 4x4 vehicles without the Neutral tow kit accessory: • Release parking brake. • Place the transmission in N (Neutral). • Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 miles (80 km). If a distance of 50 miles (80 km) or a speed of 35 mph (56 km/h) must be exceeded, you must disconnect the front (on 4x4 vehicles) and rear driveshafts. Ford recommends the driveshaft(s) be removed/installed only by a qualified technician. See your local dealer for driveshaft removal/installation.

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Improper removal/installation of the driveshaft can cause transmission fluid loss, damage to the driveshaft and internal transmission components. 4x4 vehicles with Neutral tow kit accessory: • Release the parking brake. • Place transmission in N (Neutral). • Engage the neutral tow. On vehicles equipped with 4WD, an accessory is available that allows you to tow your vehicle, with unlimited mileage (maximum speed of 55 mph [88 km/h]) behind another vehicle, with all the wheels on the ground. Contact your dealer for more details. Do not tow your vehicle with all wheels on the ground more than 50 miles (80 km) (with a maximum speed of 35 mph [56 km/h]) unless you install the neutral tow kit as vehicle damage may occur.

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Roadside Emergencies

Roadside Emergencies

GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the New Vehicle Limited Warranty period of three years or 36,000

miles (60,000 km), whichever occurs first on Ford and Mercury vehicles, and four years or 50,000 miles (80,000 km) on Lincoln vehicles.

Roadside assistance will cover: • changing a flat tire • jump-starts • lock-out assistance • limited fuel delivery • towing of your disabled vehicle to the nearest Ford Motor Company dealership, or your selling dealer if within 35 miles (56.3 km) of the nearest Ford Motor Company dealership (one tow per disablement). Even non-warranty related tows, like accidents or getting stuck in the mud or snow, are covered (some exclusions apply, such as impound towing or repossession).

Canadian customers refer to your Owner Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment in Ford vehicles and is mailed to you if you own a Mercury or Lincoln. In Canada, the card is found in the Roadside Assistance book in the glove compartment. U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.

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Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006. Roadside coverage beyond basic warranty In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER The hazard flasher is located on the steering column, just behind the steering wheel. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.

FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.

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This switch is located in the front passenger’s footwell, behind the kick panel access cover. To reset the switch: 1. Turn the ignition OFF. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition ON. 5. Wait a few seconds and return the key to OFF. 6. Make another check for leaks.

FUSES AND RELAYS If electrical components are not working, a fuse may have blown. If a fuses is blown the wire in the fuse will be broken. Note: Always replace a fuse with one that has the specified amperage rating.

15

Replacing a blown fuse with a fuse that has a higher amperage can cause severe wire damage and could start a fire.

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Standard fuse amperage rating and color

COLOR

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

Cartridge

maxi fuses

— — — — — — — Blue — Pink Green Red — — —

Fuse link cartridge

— — — — — — — Blue — Pink Green Red Yellow Brown Black

Passenger compartment fuse panel The fuse panel is behind the end cover at the left side of the instrument panel. Pull the cover outward to access the fuses. To remove a fuse, use the tool on the panel cover. Fuses 4, 8, 12 and 16 are empty (no fuses present) and can not be accessed as they are blocked by the fuse cover.

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The fuses are:

Roadside Emergencies

Fuse/Relay Location

Fuse Amp

Rating

10

5A 15A 7.5A

— 15A

7.5A 7.5A

— 7.5A

10A

Passenger Compartment Fuse

Panel Description

Mirrors Ignition Trailer tow right-hand stop/turn lamps Not used Park lamps, Autolamps, Instrument panel dimming, Trailer tow Cluster Trailer tow left-hand stop/turn lamps Not used Speed control, Anti-lock Brake System (ABS), 4x4, Powertrain Control Module (PCM), Park interlock, Keyless entry Air bags

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Fuse/Relay Location

Fuse Amp

Rating

11

12
13
14
15

16
17
18
19

20
21
22
23
24
25
26
27

28
29
30
31
32

33
34
35
36

15A

— 15A 7.5A 7.5A

— 20A — 15A

— — 20A — 7.5A 7.5A 10A 7.5A

7.5A 20A — 5A 5A

15A — 5A —

Passenger Compartment Fuse

Panel Description

Climate control, Rear climate control Not used Subwoofer Cluster, Keyless entry, 4x4
Turn signals, Park interlock, Overhead console, Climate control, 4x4, Speed control Not used Cigar lighter, OBD II Not used Daytime Running Lamps (DRL), Reverse lamps, PCM Not used Not used Instrument panel power point Not used Starter Cluster, 4x4
Interior illumination, Battery saver Cluster, Delayed accessory, Front wiper Cluster, Audio Audio Not used Rear climate control Auxiliary Center High-Mounted Stop Lamp (CHMSL) High beam headlamps Not used ABS module Not used

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Power distribution box

Roadside Emergencies

The power distribution box is in the engine compartment. It contains high-current fuses that protect the main electrical systems from overloads. Note: Always disconnect the battery before servicing high-current fuses. Note: Always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. If the battery has been disconnected and reconnected, refer to the Battery section. The high-current fuses are: Fuse/Relay Location

Power Distribution Box Description

Fuse Amp

Rating 50A**

—

30A**

—

20A**

—

40A**

I/P fuse panel Not used Powertrain control Not used Fuel pump Not used Blower motor

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Fuse Amp

Power Distribution Box Description

Rating 30A** 20A** 20A** 50A**

— —

25A** 20A** 50A**

—

30A**

—

20A**

—

15A* 15A* 10A*

—

20A* 15A* 10A* 25A*

—

15A* 15A*

—

15A* 15A* 10A*

—

Starter motor Wiper motor Rear window/roof Adrenalin audio Not used Not used Ignition switch Rear power point Anti-lock Brake System (ABS) pump motor Not used ABS module Not used 4x4 motor Not used 4x4 module Trailer tow Powertrain Control Module (PCM) memory Not used Door locks Daytime Running Lamps (DRL) A/C clutch Headlamps Not used Fog lamps Heated Exhaust Gas Oxygen (HEGO) sensors and solenoids Not used Stop lamps Horn Automatic transmission Not used

Fuse/Relay Location

10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

33
34
35
36
37

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Fuse Amp

Power Distribution Box Description

Rating 10A* 10A* 15A*

—

10A* 2A* 15A* 1/2 ISO

—

1/2 ISO

—

20A Circuit

breaker

Left low beam Delayed accessory Injectors, Mass Air Flow (MAF) sensor Not used Right low beam Speed control PCM Fog lamps relay Not used Trailer tow relay Not used Windows

20A Circuit

Seats

breaker Full ISO Window safety relay Full ISO Starter relay

—

1/2 ISO 750 Ohm resistor

Not used Fuel pump relay Brake On/Off (BOO) switch resistor

— —

A/C clutch diode PCM diode Full ISO PCM relay Full ISO Blower relay

—

1/2 ISO

Not used A/C clutch solenoid relay

Fuse/Relay Location

38
39
40
41
42
43
44
45A 45B 46A 46B 47A

47B

48
49
50A 50B 51

52
53
54
55
56A 56B

*Mini fuse **Cartridge fuse

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CHANGING A FLAT TIRE If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road. The use of tire sealants may damage your tires.

Dissimilar spare tire/wheel information

Failure to follow these guidelines could result in an increased risk of tire failure, loss of vehicle control, injury or death.

Your vehicle may be equipped with a dissimilar spare tire/wheel. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. When driving with the dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare

tire/wheel

The usage of a dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability 154

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• Wet weather driving capability • All-Wheel Driving Capability (if applicable) • Load Leveling Adjustment (if applicable) When driving with the dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a dissimilar spare tire/wheel and seek service as soon as possible. Location of the spare tire and tools The spare tire and tools for your vehicle are stowed in the following locations:

Location

Under the vehicle, just in front of the rear bumper In the passenger side rear cab compartment behind the access door in trim panel

Tool

Spare tire

Jack, Jack handle, jack handle extension, wheel lug nut wrench

Removing the jack To remove the jack, turn the thumbwheel (1) counterclockwise, then remove the jack (2), lug wrench (3) and jack handles (4) from the bracket.

Installing the jack To install the jack, place the jack handles (4) in the clips, then replace the lug wrench (3). Note: The square hole fits over the peg (5) on the jack stowage bracket. Ensure that the lug wrench handle is seated under the nib at the base of the peg. Fully lower the jack (2) by turning the

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thumbwheel (1) clockwise, then install the jack (2) by placing the base of the jack onto the stands (6). Place the plastic clip that is attached to the lug nut wrench between the head of the jack and the head of the lug wrench. Turn the thumbwheel (1) clockwise to raise the jack between the stands (6) and the top of the lug wrench (3). Removing the spare tire 1. Assemble the jack handle with the spade end to the lug wrench as shown in the illustration. • To assemble, depress button and slide the pieces together. To disassemble, depress the button and pull the pieces apart.

2. Insert the jack handle into the opening just above the rear bumper. The handle will stop moving forward and resistance to turning will be felt when properly engaged. 3. Turn the handle counterclockwise until tire is lowered to the ground, and the cable is slack. Slide the tire rearward. 4. Remove the retainer from the center of the spare tire.

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Stowing the jack and tools 1. Install the jack handles into the clips. 2. Install the lug wrench ensuring that the square hole is over the peg on the bracket. Ensure that the lug wrench handle is seated below the nib at the base of the peg. 3. Install the jack on the bracket and place the plastic clip that is attached to the lug wrench between the head of the jack and the head of the lug wrench. Turn the thumbwheel clockwise to raise the jack between the stands and the top of the lug wrench.

How to change a flat tire

When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the

jack, even if the vehicle is in P (Park) (automatic transmission) or R (Reverse) (manual transmission).

To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions)

the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

If the vehicle slips off the jack, you or someone else could be seriously injured.

Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the

danger of being hit when operating the jack or changing the wheel.

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Before changing the tire: 1. Park on a level surface. 2. Activate the hazard flashers. 3. Place the gearshift lever in P (Park) (automatic transmission) or R (Reverse) (manual transmission). 4. Set the parking brake. 5. Turn off the ignition. To change the tire: Note: Passengers should not remain in the vehicle when the vehicle is being jacked. 1. Block both the front and rear of the wheel diagonally opposite the flat tire. For example, if the right front tire is flat, block the left rear wheel.

2. Remove any wheel trim by inserting the flat end of the lug nut wrench under the wheel trim flange, then twisting the wrench to pry it off. 3. Loosen, but do not remove, the wheel lug nuts by turning them one-half turn counterclockwise.

Slide the jack handle and jack handle extension together. Slide the jack handle assembly into the end of the lug nut wrench. To disconnect, depress the button and pull the pieces apart. 4. Position the jack properly and insert the jack handle into the opening in the thumbwheel at the base of the jack. Turn the handle clockwise until the tire is a maximum of 1 inch (25 mm) off the ground.

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To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire. • Front

• Rear

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To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.

• Never use the differential as a

jacking point.

5. Remove the wheel lug nuts with the lug nut wrench. 6. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts (cone side in) until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 7. Lower the wheel by turning the jack handle counterclockwise. 8. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 9. Stow the flat tire. Refer to Stowing the spare tire. 10. Stow the jack and lug nut wrench. Make sure the jack is fastened so it does not rattle when you drive. 11. Unblock the wheels. Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. 1. Lay the tire on the ground with the valve stem facing in the direction specified on the Tire Changing Instructions located with the jack hardware. 2. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cable to align the components at the end of the cable.

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3. Turn the jack handle clockwise until the tire is raised to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier will not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your dealer for assistance at your earliest convenience. 4. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire. 5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per Scheduled Maintenance Guide), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bumper drive tube with the spare tire lock key (if equipped) and jack handle.

WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 50–100 miles (80–160
km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.).

Wheel lug nut torque*

Lug nut socket size/Bolt size Lug nut socket size: 3⁄4” (19 mm) hex Bolt size: 1⁄2 x 20
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.

N•m 135

lb.ft. 100

When a wheel is installed, always remove any corrosion, dirt and foreign materials present on the mounting surfaces of the wheel and the surface of the front disc brake hub and rotor that contacts the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.

Note: If there is corrosion on the area where the wheel contacts the hub, apply a thin film of grease or anti-seize compound on that area.

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JUMP STARTING YOUR VEHICLE

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.

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Connecting the jumper cables

Roadside Emergencies

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

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+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+–

+–

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle.

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3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

Removing the jumper cables

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

Roadside Emergencies

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. Ford recommends your vehicle be towed with a wheel lift or flatbed. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure.

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Customer Assistance

GETTING THE SERVICES YOU NEED

At home You must take your Ford vehicle to an authorized Ford dealer for warranty repairs. While any Ford dealership handling your vehicle line will provide warranty service, we recommend you return to your selling dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the dealership. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at the number below.

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com

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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the dealer and the city where the dealership is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN)

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Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes.

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Customer Assistance • available free to owners and lessees of qualifying Ford Motor Company

vehicles.

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

service or product concern is being reviewed

• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

maintenance and wear items)

Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative

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relevant to the case.

Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review. Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well.

on your vehicle ownership license.

dealership(s).

Company.

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Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call the Board at the following address/phone number: Dispute Settlement Board P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, Michigan 48121

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

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In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

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ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR

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3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA 400 Seventh Street U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Cleaning

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing

strong, direct sunlight.

or laundry liquid. These products can discolor and spot painted surfaces.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

car wash.

WAXING Applying a polymer paint sealant to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

PAINT CHIPS Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jam) to your dealer to ensure you get the correct color.

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Cleaning • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products.

spots, road salt and industrial fallout before repairing paint chips.

ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),

which is available from your dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your

covers.

wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover

cleaners, steel wool, fuels or strong household detergent.

(ZC-42), available from your dealer.

ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts • Cover the highlighted areas to prevent water damage when cleaning

that require cleaning and pressure rinse clean.

engine block or other engine components.

the engine.

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Cleaning

4.0L SOHC • Never wash or rinse the engine while it is running; water in the

running engine may cause internal damage.

PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar

Remover (ZC-42).

WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. To clean these items, please follow these tips: • The windshield, rear windows and side windows may be cleaned with

a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass Cleaner (ZC-23), available from your dealer.

• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. • Wiper blades can be cleaned with isopropyl (rubbing) alcohol or

windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly.

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Cleaning

INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then dry with a dry cloth. • Avoid cleaners or polish that increase the gloss of the upper portion of

the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

Do not use chemical solvents or strong detergents when cleaning