2005 Ford Mustang Owners Manual

If your vehicle has P215/65R16 or P235/55R17 tires, they have all weather treads to provide traction in rain or snow. However, in some climates, you may need to use snow tires and chains. Use chains on the tires only in an emergency or if the law requires them. Follow these guidelines when using snow tires and chains: • Chains may damage aluminum wheels. • Use only SAE Class S chains with P215/65R16 tires on the rear of the • Do not use tire chains with size P235/55R17 or P255/45R18 tires. Use of SAE Class S chains or other chain types may damage your vehicle. • Install chains securely, verifying that the chains do not touch any • Drive cautiously. If you hear the chains rub or bang against your

wiring, brake lines or fuel lines.

vehicle only.

vehicle, stop and re-tighten the chains. If this does not work, remove the chains to prevent damage to your vehicle.

• If possible, avoid fully loading your vehicle. • Remove the tire chains when they are no longer needed. Do not use

tire chains on dry roads.

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• The suspension insulation and bumpers will help prevent vehicle damage. Do not remove these components from your vehicle when using snow tires and chains.

VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance. Before loading your vehicle, familiarize yourself with the following terms for determining your vehicle’s weight ratings, with or without a trailer, from the vehicle’s Safety Compliance Certification Label: Base Curb Weight – is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment.

Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label). Look for “THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX kg OR XXX lb.” for maximum payload. The payload listed on the Tire Label is the maximum payload for the vehicle as built by the assembly plant. If any aftermarket or authorized-dealer installed equipment has been installed on the vehicle, the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload.

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The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.

Example only:

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Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The total load on each axle must never exceed its GAWR.

Exceeding the Safety Compliance Certification Label axle weight rating limits could result in substandard vehicle handling or

performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.

Note: For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide provided by your authorized dealer.

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GVW (Gross Vehicle Weight) – is the Vehicle Curb Weight + cargo + passengers. GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The GVW must never exceed the GVWR.

Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.

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GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers – that the vehicle can handle without risking damage. (Important: The towing vehicles’ braking system is rated for operation at GVWR, not at GCWR. Separate functional brakes should be used for safe control of towed vehicles and for trailers where the GCW of the towing vehicle plus the trailer exceed the GVWR of the towing vehicle. The GCW must never exceed the GCWR. Maximum Loaded Trailer Weight – is the highest possible weight of a fully loaded trailer the vehicle can tow. It assumes a vehicle with only mandatory options, no cargo (internal or external), a tongue load of 10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel trailer), and driver only (150 lb. [68 kg]). Consult your authorized dealer (or the RV and Trailer Towing Guide provided by your authorized dealer) for more detailed information.

Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.

Do not use replacement tires with lower load carrying capacities than the originals because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the originals do not increase the GVWR and GAWR limitations.

Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury.

Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard.

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2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs. 4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lbs. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs. (1400–750 (5 x 150) = 650 lb.). In metric units (635–340 (5 x 68) = 295 kg.) 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. 6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle. The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity: • Another example for your vehicle with 1400 lb. (635 kg) of cargo and luggage capacity. You decide to go golfing. Is there enough load capacity to carry you, 4 of your friends and all the golf bags? You and four friends average 220 lb. (99 kg) each and the golf bags weigh approximately 30 lb. (13.5 kg) each. The calculation would be: 1400 – (5 x 220) – (5 x 30) = 1400 – 1100 – 150 = 150 lb. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kg — (5 x 99 kg) — (5 x 13.5 kg) = 635 — 495 — 67.5 = 72.5 kg. • A final example for your vehicle with 1400 lb. (635 kg) of cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45 kg) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 lb. (99 kg), the calculation would be: 1400 – (2 x 220) – (12 x 100) = 1400 – 440 – 1200 = – 240 lb. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kg — (2 x 99 kg) — (12 x 45 kg) = 635 — 198 — 540 = —103 kg. You will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load calculation would be:

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1400 – (2 x 220) – (9 x 100) = 1400 – 440 – 900 = 60 lb. Now you have the load capacity to transport the cement and your friend home. . In metric units, the calculation would be: 635 kg — (2 x 99 kg) — (9 x 45 kg) = 635 — 198 — 405 = 32 kg.

The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label found on the edge of the driver’s door.

TRAILER TOWING Your vehicle is capable of towing a trailer up to 1,000 lb. (454 kg) gross trailer weight with a maximum tongue load of 100 lb. (45 kg). Do not tow a trailer until your vehicle has been driven at least 500 miles (800 km). Towing a trailer places an additional load on your vehicle’s engine, transmission, brakes, tires and suspension. Inspect these components carefully after towing.

Do not exceed the GVWR or the GAWR specified on the certification label.

Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in

engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.

Preparing to tow Use the proper equipment for towing a trailer and make sure it is properly attached to your vehicle. See your authorized dealer or a reliable trailer dealer if you require assistance.

Hitches Do not use hitches that clamp onto the vehicle bumper. Use a load carrying hitch. You must distribute the load in your trailer so that 10–15% of the total weight of the trailer is on the tongue.

Safety chains Always connect the trailer’s safety chains to the frame or hook retainers of the vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corners.

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If you use a rental trailer, follow the instructions that the rental agency gives to you. Do not attach safety chains to the bumper. Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the manufacturer’s specifications. The trailer brakes must meet local and Federal regulations.

Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough

braking power and your chances of having a collision greatly increase.

The braking system of the tow vehicle is rated for operation at the GVWR not GCWR. Trailer lamps Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working. Do not splice into the vehicle lamp wiring for trailer lamps. Your vehicle uses an advanced electronic module to control and monitor your vehicle lamps. Splicing into the wiring or attaching wiring to the vehicle bulb. may DISABLE the rear vehicle lamps or cause them not to function properly. See your authorized dealer for proper instructions and equipment for hooking up trailer lamps. Driving while you tow When towing a trailer: • Turn off the speed control. The speed control may shut off automatically when you are towing on long, steep grades. • Consult your local motor vehicle speed regulations for towing a trailer. • Shift out of D (Overdrive) into D (Overdrive cancelled) or a lower gear (3, 2, or 1) when towing up or down steep hills. This will eliminate excessive downshifting and upshifting for optimum fuel economy and transmission cooling. • Anticipate stops and brake gradually. Servicing after towing If you tow a trailer for long distances, your vehicle will require more frequent service intervals. Refer to your Scheduled Maintenance Guide for more information.

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Trailer towing tips • Practice turning, stopping and backing up before starting on a trip to get the feel of the vehicle trailer combination. When turning, make wider turns so the trailer wheels will clear curbs and other obstacles.

• Allow more distance for stopping with a trailer attached. • The trailer tongue weight should be 10–15% of the loaded trailer • After you have traveled 50 miles (80 km), thoroughly check your • To aid in engine/transmission cooling and A/C efficiency during hot weather while stopped in traffic, place the gearshift lever in P (Park) (automatic transmission) or N (Neutral) (manual transmissions). • Vehicles with trailers should not be parked on a grade. If you must

hitch, electrical connections and trailer wheel lug nuts.

weight.

park on a grade, place wheel chocks under the trailer’s wheels.

RECREATIONAL TOWING (ALL WHEELS ON THE GROUND) Follow these guidelines for your specific powertrain combination to tow your vehicle with all four wheels on the ground (such as behind a recreational vehicle). These guidelines are designed to ensure that your transmission is not damaged due to insufficient lubrication. All Rear Wheel Drive (RWD) vehicles: This applies to all cars and 4x2 trucks/sport utilities with rear wheel drive capability. • Place the transmission in N (Neutral) • Maximum speed is 35 mph (56 km/h) • Maximum distance is 50 miles (80 km) If a distance of 50 miles (80 km) or a speed of 35 mph (56 km/h) must be exceeded, you must disconnect the driveshaft. Ford Motor Company recommends the driveshaft be removed/installed only by a qualified technician at an authorized dealer. See your authorized dealer for driveshaft removal/installation. Improper removal/installation of the driveshaft can cause transmission fluid loss, damage to the driveshaft and internal transmission components.

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STARTING

Positions of the ignition 1. OFF/LOCK, locks the steering wheel, automatic transmission gearshift lever and allows key removal. Note: The ignition key cannot be removed from the ignition unless the gearshift lever is securely latched in P (Park). 2. ACCESSORY, allows the electrical accessories such as the radio to operate while the engine is not running. 3. ON, all electrical circuits operational. Warning lights illuminated. Key position when driving. 4. START, cranks the engine. Release the key as soon as the engine starts.

Preparing to start your vehicle Engine starting is controlled by the powertrain control system. This system meets all Canadian Interference-Causing Equipment standard requirements regulating the impulse electrical field strength of radio noise. When starting a fuel-injected engine, don’t press the accelerator before or during starting. Only use the accelerator when you have difficulty starting the engine. For more information on starting the vehicle, refer to Starting the engine in this chapter.

Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk

of fire or other damage.

Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine

compartment and exhaust system, which can start a fire.

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Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions.

If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell

exhaust fumes.

Important safety precautions A computer system controls the engine’s idle revolutions per minute (RPM). When the engine starts, the idle RPM runs higher than normal in order to warm the engine. If the engine idle speed does not slow down automatically, have the vehicle checked. Do not allow the vehicle to idle for more than 10 minutes at the higher engine RPM. Before starting the vehicle: 1. Make sure all vehicle occupants have buckled their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure the headlamps and vehicle accessories are off. If starting a vehicle with an automatic transmission:

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Driving • Make sure the gearshift is in P

(Park).

• Make sure the parking brake is

set.

If starting a vehicle with a manual transmission: • Make sure the parking brake is • Push the clutch pedal to the floor

set.

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3. Turn the key to 3 (ON) without turning the key to 4 (START).

Driving

Make sure the corresponding lights illuminate or illuminate briefly. If a light fails to illuminate, have the vehicle serviced. • If the driver’s safety belt is fastened, the

light may not illuminate.

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Starting the engine 1. Turn the key to 3 (ON) without turning the key to 4 (START). If there is difficulty in turning the key, rotate the steering wheel until the key turns freely. 2. Turn the key to 4 (START), then release the key as soon as the engine starts.

Note: If the engine does not start within five seconds on the first try, turn the key to OFF, wait 10 seconds and try again. If the engine still fails to start, press and hold the accelerator to the floor and try again; this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel. Using the engine block heater (if equipped) An engine block heater warms the engine coolant which aids in starting and heater/defroster performance. Use of an engine block heater is strongly recommended if you live in a region where temperatures reach -10°F (-23°C) or below. For best results, plug the heater in at least three hours before starting the vehicle. The heater can be plugged in the night before starting the vehicle.

To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater)

adapters.

Guarding against exhaust fumes Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.

If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell

exhaust fumes.

Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least one inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air.

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BRAKES Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by an authorized dealer. Refer to Brake system warning light in the Instrument Cluster chapter for information on the brake system warning light.

BRAKE

Four-wheel anti-lock brake system (ABS) (if equipped) Your vehicle may be equipped with an Anti-lock Braking System (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking; any pulsation or mechanical noise you may feel or hear is normal.

ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled, normal braking is still effective. (If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately.)

ABS

BRAKE

Using ABS When hard braking is required, apply continuous force on the brake pedal; do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle’s stopping distance. The ABS will be activated immediately, allowing you to retain full steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance.

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Brake Assist (if equipped) The Brake Assist system provides full braking force during panic braking situations. It detects a rapid application of the brake pedal and maximizes the amount of brake booster assist, helping the driver to achieve maximum braking pressure. Once a panic brake application is detected, the system will remain activated as long as the brake pedal is depressed. The system is deactivated by releasing the brake pedal. When the system activates, the brake pedal will travel with very little effort; this is normal.

Parking brake To set the parking brake (1), pull the parking brake handle up as far as possible.

The BRAKE warning lamp will illuminate and will remain illuminated until the parking brake is released.

BRAKE

To release, press and hold the button (2), pull the handle up slightly, then push the handle down.

Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park) (automatic

transmission) or in 1 (First) (manual transmission).

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.

See your authorized dealer as soon as possible.

STEERING To prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it

stops) for more than a few seconds when the engine is running.

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Driving • Do not operate the vehicle with a low power steering pump reservoir

fluid level (below the MIN mark on the reservoir).

If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull.

TRACTION CONTROL姟 (IF EQUIPPED) Your vehicle may be equipped with a Traction Control娂 system. This system helps you maintain the stability and steerability of your vehicle, especially on slippery road surfaces such as snow- or ice-covered roads and gravel roads. The system operates by detecting and controlling wheel spin. The system borrows many of the electronic and mechanical elements already present in the Anti-lock Braking System (ABS). Wheel-speed sensors allow excess rear wheel spin to be detected by the Traction Control娂 portion of the ABS computer. Any excessive wheel spin is controlled by automatically applying and releasing the rear brakes in conjunction with engine torque reductions. The Traction Control娂 system will allow your vehicle to make better use of available traction on slippery surfaces while you are trying to accelerate or while your foot is on the accelerator pedal. The system is a driver aid which makes your vehicle easier to handle primarily on snow and ice covered roads. During Traction Control娂 operation, the traction control active light will illuminate. If your vehicle is equipped with a message center, a message will display during Traction Control娂 operation. You may hear an electric motor type of sound coming from the engine compartment and the engine will not “rev-up” when you push further on the accelerator. This is normal system behavior and should be no reason for concern.

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The Traction Control娂 switch, located above the radio, illuminates when the system is off. The Traction Control娂 system will automatically turn on every time the ignition is turned OFF and ON. If you should become stuck in snow or ice or on a very slippery road surface, try switching the Traction Control娂 system off. This may allow excess wheel spin to “dig” the vehicle out and enable a successful “rocking” maneuver. The traction control on/off status is shown by an indicator lamp on the traction control switch. If the system is off, the indicator will be illuminated. If a system fault is detected, the traction control active light will illuminate, the Traction Control娂 button will also illuminate and will not turn the system on or off and your vehicle should be serviced by an authorized dealer.

Aggressive driving in any road conditions can cause you to lose control of your vehicle increasing the risk of severe personal injury or property damage. The occurrence of a Traction Control娂 event is an indication that at least some of the tires have exceeded their ability to grip the road; this may lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. If you experience a severe road event, SLOW DOWN.

TRACTION-LOK姟 AXLE (IF EQUIPPED) This axle provides added traction on slippery surfaces, particularly when one wheel is on a poor traction surface. Under normal conditions, the Traction-Lok娂 axle functions like a standard rear axle. Extended use of other than the manufacturer’s specified size tires on a Traction-Lok娂 rear axle could result in a permanent reduction in effectiveness. This loss of effectiveness does not affect normal driving and should not be noticeable to the driver.

AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED)

Brake-shift interlock This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the ON position unless the brake pedal is depressed.

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If you cannot move the gearshift lever out of P (Park) with ignition in the ON position and the brake pedal depressed: 1. Apply the parking brake, turn ignition key to LOCK, then remove the key. 2. Using a flat head screwdriver, remove the plastic cover. 3. Insert the ignition key and push it straight down to release the interlock.

4. Apply the parking brake, then shift to N (Neutral). 5. Start the vehicle. If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter.

Do not drive your vehicle until you verify that the brakelamps are working.

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.

See your authorized dealer.

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Understanding the gearshift positions of the 5–speed automatic transmission

This vehicle is equipped with an adaptive Transmission Shift Strategy. Adaptive Shift Strategy offers the optimal transmission operation and shift quality. When the vehicle’s battery has been disconnected for any type of service or repair, the transmission will need to relearn the normal shift strategy parameters, much like having to reset your radio stations when your vehicle battery has been disconnected. The Adaptive Transmission Strategy allows the transmission to relearn these operating parameters. This learning process could take several transmission upshifts and downshifts; during this learning process, slightly firmer shifts may occur. After this learning process, normal shift feel and shift scheduling will resume. P (Park) This position locks the transmission and prevents the rear wheels from turning. To put your vehicle in gear: • Start the engine • Depress the brake pedal • Move the gearshift lever into the desired gear

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To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park)

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through five. D (Drive) without Overdrive D (Drive) with Overdrive can be deactivated by pressing the transmission control switch on the right side of the shift handle.

• This position allows for all forward gears except Overdrive. • O/D OFF lamp is illuminated.

O/D OFF

• Provides engine braking. • Use when driving conditions cause excessive shifting from O/D to other gears. Examples: city traffic, hilly terrain, heavy loads, trailer towing and when engine braking is required. • To return to Overdrive mode, press the transmission control switch.

The O/D OFF lamp will not be illuminated.

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Driving • Overdrive mode is automatically returned each time the key is turned

off.

3 (Third) This position allows for third gear only. • Provides engine braking. • To return to D (Drive) without Overdrive, move the transmission shift • Selecting 3 (Third) at higher speeds will cause the transmission to

lever into the D (Drive) position.

downshift to third gear at the appropriate vehicle speed.

2 (Second) This position allows for second gear only. • Provides engine braking. • Use to start-up on slippery roads. • To return to D (Drive) without Overdrive or 3 (Third), move the transmission shift lever into the D (Drive) or 3 (Third) position. • Selecting 2 (Second) at higher speeds will cause the transmission to

downshift to second gear at the appropriate vehicle speed.

1 (First) This position allows for first gear only. • Provides maximum engine braking. • Will not downshift into first gear at high speeds; will cause the

transmission to downshift to a lower gear, then allows for first gear when the vehicle reaches slower speeds.

Forced downshifts • Allowed in Overdrive or Drive. • Depress the accelerator to the floor. • Allows transmission to select an appropriate gear. If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.

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MANUAL TRANSMISSION OPERATION (IF EQUIPPED)

Driving

Using the clutch The manual transmission has a starter interlock that prevents cranking the engine unless the clutch pedal is fully depressed. To start the vehicle: 1. Make sure the parking brake is fully set. 2. Press the clutch pedal to the floor, then put the gearshift lever in the neutral position. 3. Start the engine, then press the brake pedal and release the parking brake. 4. Move the gearshift lever to 1st gear, then slowly release the clutch pedal while slowly pressing on the accelerator. During each shift, the clutch pedal must be fully depressed to the floor. Failure to fully depress the clutch pedal to the floor may cause increased shift efforts, prematurely wear transmission components or damage the transmission. Make sure the floor mat is properly positioned so it doesn’t interfere with the full extension of the clutch pedal. Do not drive with your foot resting on the clutch pedal or use the clutch pedal to hold your vehicle at a standstill while waiting on a hill. These actions will reduce the life of the clutch.

Recommended shift speeds Do not downshift into 1 (First) when your vehicle is moving faster than 15 mph (24 km/h). This will damage the clutch.

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Upshift according to the following chart:

Upshifts when accelerating (recommended for best fuel

1 - 2
2 - 3
3 - 4
4 - 5

economy) Shift from:

11 mph (18 km/h) 19 mph (31 km/h) 30 mph (48 km/h) 40 mph (64 km/h)

Reverse 1. Make sure that your vehicle is at a complete stop before you shift into R (Reverse). Failure to do so may damage the transmission. 2. Move the gearshift lever into the neutral position and wait at least three seconds before shifting into R (Reverse). • The gearshift lever can only be moved into R (Reverse) by moving it from left of 3 (Third) and 4 (Fourth) before shifting into R (Reverse). This is a lockout feature that protects the transmission from accidentally being shifted into R (Reverse) from 5 (Overdrive).

Parking your vehicle 1. Apply the brake and shift into the neutral position. 2. Fully apply the parking brake, then shift into 1 (First). 3. Turn the ignition off.

Do not park your vehicle in Neutral, it may move unexpectedly and injure someone. Use 1 (First) gear and set the parking brake

fully.

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Driving

DRIVING THROUGH WATER Do not drive quickly through standing water, especially if the depth is unknown. Traction or brake capability may be limited and if the ignition system gets wet, your engine may stall. Water may also enter your engine’s air intake and severely damage your engine. If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars). Once through the water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Have the fluid checked and, if water is found, replace the fluid.

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Roadside Emergencies

GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the New Vehicle Limited Warranty period of three years or 36,000 miles (60,000 km), whichever occurs first on Ford and Mercury vehicles, and four years or 50,000 miles (80,000 km) on Lincoln vehicles.

inflation kit)

Roadside assistance will cover: • a flat tire change with a good spare (except Ford GT which has a tire • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery (2.0 gallons [7.5L], maximum two occurrences within • towing of your disabled vehicle to the nearest authorized dealer, or

12 month period)

responsibility)

your selling authorized dealer if within 35 miles (56.3 km) of the nearest authorized dealer (one tow per disablement). Even non-warranty related tows, like accidents, are covered (some exclusions apply, such as impound towing or repossession).

Canadian customers refer to your Owner Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits USING ROADSIDE ASSISTANCE Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Owner Information Guide in the glove compartment. U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.

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Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.

ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your authorized dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER CONTROL The hazard flasher is located on the instrument panel by the radio. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.

FUEL PUMP SHUT-OFF SWITCH FUEL RESET This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.

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The fuel pump shut-off switch is located in the driver’s footwell, by the hood release To reset the switch: 1. Turn the ignition OFF. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition ON. 5. Wait a few seconds and return the key to OFF. 6. Make another check for leaks.

FUSES AND RELAYS

Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard fuse amperage rating and color

15

COLOR

Standard

fuses

Grey Violet Pink Tan

Maxi fuses

— — — —

Mini fuses

Grey Violet Pink Tan

Cartridge

maxi fuses

Fuse link cartridge

— — — —

— — — —

Fuse rating

2A 3A 4A 5A

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COLOR

Standard

fuses

Maxi fuses

Brown

Red Blue Yellow Natural Green

— — — — —

— — —

Yellow

—

Green Orange

Red Blue Tan

Natural

Cartridge

maxi fuses

— — — Blue — Pink Green Red — — —

Fuse link cartridge

— — — Blue — Pink Green Red Yellow Brown Black

Fuse rating

7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Mini fuses

Brown

Red Blue Yellow Natural Green

— — — — —

Passenger compartment fuse panel The fuse panel is located in the lower passenger side area behind the kick panel. Remove the trim panel cover and the fuse cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover.

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The fuses are coded as follows:

Fuse/Relay Location

10

11
12
13
14
15
16
17

18

19

20
21

Fuse Amp

Rating

Mini relay

— 10A 5A — 5A 10A 10A

— 5A

— 5A — 5A 10A 5A 10A

10A

5A

10A 10A

Passenger Compartment Fuse

Panel Description

Accessory delay #1
Not used Wiper power Power mirrors Not used Accessory delay feeds Overdrive cancel Cluster, Data Link Connector (DLC) Not used Intrusion Sensing Module (ISM), Climate control Not used Climate control, Ignition Not used A/C cycle switch Brake On/Off (BOO) power Cluster Restraint Control Module (RCM), Passenger Occupant Detection System (PODS), Passenger Air bag Deactivation Indicator (PADI) Anti-lock Brake System (ABS), Positive Crankcase Ventilation (PCV) valve heater, Ignition Powertrain Control Module (PCM) relays, Passive Anti-Theft System (PATS) Radio (Start) Starter relay

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Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads. Do not probe the contacts for the fuses and relays in the power distribution box as damage will occur, causing improper, or loss of, electrical functionality.

Always disconnect the battery before servicing high current fuses.

To reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the battery or

refilling fluid reservoirs.

If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.

The high-current fuses are coded as follows.

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Fuse/Relay Location

Fuse Amp

Rating

Power Distribution Box

Description

10
11

12

13
14
15
16

20
21
22
23
24
25
26
27
28
29
30

—

30A* 40A* 30A* 30A* 30A*

30A* 40A* 30A*

30A* 30A*

30A*

40A* 30A*

—

30A*

Mini relay Micro relay Mini relay Micro relay Micro relay Mini relay Mini relay Micro relay Mini relay Mini relay Micro relay

Not used Climate control blower Cooling fan Starter Right front window motor Rear amplifier (Shaker 1000
radio) Left front window motor Anti-lock Brake System (ABS) #1
Rear amplifier (Shaker 1000
radio) Wipers Left rear window motor (Convertible only) Right rear window motor (Convertible only) Convertible top Seat Not used Front amplifier (Shaker 500
radio) PCM #2
Fuel pump Starter PCM #1
A/C clutch Cooling fan (High-speed) Horn High beams Cooling fan (Low-speed) Rear defroster Fog lamps

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Fuse/Relay Location

31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59

60

Fuse Amp

Rating

Mini relay Mini relay Mini relay

— — — — — —

15A** 15A** 15A** 10A** 10A** 10A** 25A** 15A** Diode 15A** 15A** 10A** 30A** Diode 10A**

—

20A** 20A** 15A** 30A**

—

Roadside Emergencies

Power Distribution Box

Description

Convertible top (Up) Climate control blower Convertible top (Down) Not used Not used Not used Not used Not used Not used Engine #2
Fuel pump Engine #3
Alternator Delayed accessory PCM Horn Engine #1
A/C clutch A/C clutch High beams Convertible top Rear defroster PCM PCM delay Not used Radio Decklid release Fog lamps SJB #5 (Instrument panel fuse box) Not used

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Fuse/Relay Location

61

62

63

64
65
66
67

68

Fuse Amp

Rating 20A**

20A**

30A**

20A** 30A**

—

30A**

20A**

Power Distribution Box

Description

Power point #1 (Instrument panel) SJB #7 (Instrument panel fuse box) SJB #6 (Instrument panel fuse box) Power point #2 (Console) ABS #2
Not used SJB #4 (Instrument panel fuse box) Ignition

* Cartridge Fuses ** Mini Fuses

Auxiliary relay There is a relay located on the accelerator pedal assembly for the PCM delay. Note: Only on manual transmission applications. JUMP STARTING YOUR VEHICLE

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter. Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation.

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1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure the vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.

Connecting the jumper cables

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

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2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+–

+–

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

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Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

Removing the jumper cables

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

Roadside Emergencies

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If your vehicle is to be towed from the front using wheel lift equipment, it is recommended that the rear wheels (drive wheels) be placed on a dolly to prevent damage to the transmission. If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

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Customer Assistance

GETTING THE SERVICES YOU NEED

At home You must take your Ford vehicle to an authorized dealer for warranty repairs. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD).

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com

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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the authorized dealer and the city where the authorized • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.).

dealer is located

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In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

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THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes. • available free to owners and lessees of qualifying Ford Motor Company

vehicles.

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-authorized dealership • sales disputes between customer and authorized dealer except those

maintenance and wear items)

service or product concern is being reviewed

associated with warranty repairs or concerns with the vehicle’s performance as designed • a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

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Board membership The Board consists of: • Three consumer representatives • An authorized dealer representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from authorized dealer management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your authorized dealer and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the authorized dealer(s) who sold or serviced the • A brief description of your unresolved concern. • A brief summary of the action taken by the authorized dealer(s) and • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review.

on your vehicle ownership license.

Ford Motor Company.

authorized dealer(s).

relevant to the case.

vehicle.

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Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the authorized dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To request a DSB Brochure/Application For a brochure/application, speak to your authorized dealer or write/call the Board at the following address/phone number: Dispute Settlement Board P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, Michigan 48121

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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, write or call:

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FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating authorized dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating authorized dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

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ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your authorized dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA 400 Seventh Street U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Cleaning

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing

strong, direct sunlight.

or laundry liquid. These products can discolor and spot painted surfaces.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

car wash.

WAXING Applying Motorcraft Paint Sealant (ZC-45) to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium

Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product.

• Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

PAINT CHIPS Your authorized dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color.

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Cleaning • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products.

spots, road salt and industrial fallout before repairing paint chips.

ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),

which is available from your authorized dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your

covers.

wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover

cleaners, steel wool, fuels or strong household detergent.

(ZC-42), available from your authorized dealer.

ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts • Cover the highlighted areas to prevent water damage when cleaning

that require cleaning and pressure rinse clean.

engine block or other engine components.

the engine.