2015 Ford F 250 Owners Manual

Capacity

Ford part name or

equivalent

Engine coolant (6.8L

V10)3

26.7 qt (25.3 L)

Motorcraft Orange Antifreeze/Coolant

Prediluted

Ford part number / Ford specification WSS-M97B44-D2
VC-3DIL-B (U.S.) / WSS-M97B44-D2

CVC-3DIL-B (Canada) /

WSS-M97B44-D2

Engine and fuel coolant

(diesel engine)

Refer to the diesel supplement.

Engine oil (6.2L V8 and

6.8L V10 gasoline

engines)4,5,6

7.0 qt (6.6 L)

Motorcraft SAE 5W-

20 Premium

Synthetic Blend

Motor Oil or Motor- craft SAE 5W-20

Full Synthetic Motor

Oil (U.S.)

XO-5W20-QSP or XO-5W20-QFS

(U.S.) /

WSS-M2C945-A

Motorcraft SAE 5W- 20 Super Premium Motor Oil or Motor- craft SAE 5W-20
Synthetic Motor Oil

(Canada)

CXO-5W20-LSP12 or CXO-5W20-LFS12

(Canada) /

WSS-M2C945-A

Engine oil (Diesel

engines)

Fuel tank (incomplete

vehicle, steel tank, middle location)

Fuel tank (pickup with

gasoline engine)

Fuel tank (incomplete vehicle, steel tank, aft

axle location)

Fuel tank (Diesel

engines)

Hinges, latches, striker plates and rotors, seat tracks, fuel filler door

hinge and spring

Super Duty (), enUSA

Refer to the diesel supplement.

28 gal (106 L)

35 gal (132 L)

40 gal (151 L)

—

—

—

—

—

—

Refer to the diesel supplement.

Multi-Purpose

Grease

(Lithium grease)

Motorcraft XL-5

(aerosol) or

CRCSL3151ESB / ESB-M1C93–B

—

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Capacities and Specifications

Item

Capacity

Lock cylinders

Transmission, parking

brake linkages and

pivots, brake pedal shift

Power steering fluid

—

—

—

Transfer case fluid

2.0 qt (1.9 L)

Automatic transmission

fluid (5–speed)7,8,9

Automatic transmission

fluid (6–speed)7,8,9

17.5 qt (16.6 L)

16.7 qt (15.8 L)

Windshield washer fluid

Fill as required

Ford part name or

equivalent

Motorcraft Penet- rating and Lock

Lubricant

Ford part number / Ford specification

XL-1 /

—

Motorcraft Premium

Long-Life Grease

XG-1-E /

WSD-M1C227-A

Motorcraft MERCON

LV

XT-10–QLV /

Automatic transmis-

sion MERCON LV

Motorcraft Transfer

Case Fluid

XL-12 /

ESP-M2C166-H

Motorcraft MERCON

LV

Motorcraft Premium Windshield Washer Concentrate With Bitterant (U.S.) Premium Quality Windshield Wash

(Canada)

XT-10–QLV /

Automatic transmis-

sion MERCON LV

ZC-32–B2 (U.S.) / WSB-M8B16–A2

CXC-37-(A, B, D, and

F) (Canada) /

WSB-M8B16–A2
YN-19 (U.S.) / WSH-M17B19-A

CYN-16-R (Canada)

WSH-M17B19-A YN-19 (U.S.) / WSH-M17B19-A

CYN-16-R (Canada)

WSH-M17B19-A

Air conditioning refri-

gerant10

(Gasoline engines)

Air conditioning refri-

gerant10

(Diesel engines)

1.81 lb (0.82 kg)

Motorcraft R-134a

Refrigerant

1.63 lb (0.74 kg)

Motorcraft R-134a

Refrigerant

Motorcraft PAG

Refrigerant

Compressor Oil

YN-12-D /

Air conditioning refri- gerant compressor oil 10

(Gasoline engines)

4.23 fl oz (125.09 ml)

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Capacities and Specifications

Item

Capacity

Ford part name or

equivalent

Ford part number / Ford specification

Air conditioning refri- gerant compressor oil 10

(Diesel engines)

3.53 fl oz (104.39 ml)

WSH-M1C231-B

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Capacities and Specifications

1Add 8 oz. (236 ml) of Additive Friction Modifier XL-3 or equivalent meeting Ford Specification EST-M2C118–A for complete refill of limited slip Ford axles. Ford design rear axles contain a synthetic lubricant that does not require changing unless you submerge the axle in water. 2Ford recommends using Motorcraft (Ford) DOT 3 LV High Performance Motor Vehicle Brake Fluid, Motorcraft (Ford) DOT 4 LV High Performance Motor Vehicle Brake Fluid or equivalent meeting WSS-M6C65-A1 or WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards. Keep brake fluid clean and dry. Contamination with dirt, water, petroleum products or other materials may result in brake system damage and possible failure. 3Add the coolant type originally equipped in your vehicle. 4Ford has designed your engine to use Motorcraft engine oils or equivalent oils that meet Ford’s specification. It is also acceptable to use an engine oil of recommended viscosity grade that meets API SN requirements and displays the API Certification Mark for gasoline engines. 5Do not use oils labeled as API SN unless the label also display the API certification mark. These oils do not meet the requirements of your vehicles engine and emissions system. 6Do not use supplemental engine oil additives. They are unnecessary and could lead to engine damage not covered by your Ford warranty. 7Use the correct automatic transmission fluid. Transmission fluid requirements are indicated on the dipstick blade or the dipstick handle. Check the container to verify the fluid you are adding is of the correct type. Refer to your scheduled maintenance information to determine the correct service interval. Note: Automatic transmissions that require MERCON LV should only use MERCON LV fluid. Use of any fluid other than the recommended fluid may cause transmission damage. 8Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. You should set the amount of transmission fluid and fluid level by the indication on the dipstick’s normal operating range. 9Fill to the proper capacity according to dipstick Type A. For correct dipstick type, See Automatic Transmission Fluid Check (page 240). 9Fill to the proper capacity according to dipstick Type B. For correct dipstick type, See Automatic Transmission Fluid Check (page 240). 10See the Warning below:

WARNING

The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel.

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Audio System

GENERAL INFORMATION Radio Frequencies and Reception Factors

AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: • AM: 530, 540-1700, 1710 kHz •

FM: 87.9-107.7, 107.9 MHz

Distance and strength

Terrain

Station overload

Radio Reception Factors

The further you travel from an AM or FM station, the weaker the signal and the weaker the reception. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception. When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting.

Do not expose discs to direct sunlight or heat sources for extended periods. MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: •

There are two different modes for MP3
disc playback: MP3 track mode (system default) and MP3 folder mode.

• MP3 track mode ignores any folder

structure on the MP3 disc. The player numbers each MP3 track on the disc (noted by the .mp3 file extension) from T001 to a maximum of T255. The maximum number of playable MP3
files may be less depending on the structure of the CD and exact model of radio present.

CD and CD Player Information Note: CD units play commercially pressed 4.75-inch (12 centimeter) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed. You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Please contact an authorized dealer for further information. Note: Do not use any irregularly shaped discs or discs with a scratch protection film attached. Always handle discs by their edges only. Clean the disc with an approved CD cleaner only. Wipe it from the center of the disc toward the edge. Do not clean in a circular motion.

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Audio System

In track mode, the system displays and plays the structure as if it were only one level deep (all .mp3 files play, regardless of being in a specific folder). In folder mode, the system only plays the .mp3 files in the current folder. AUDIO UNIT - VEHICLES WITH: AM/FM

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

• MP3 folder mode represents a folder

structure consisting of one level of folders. The CD player numbers all MP3
tracks on the disc (noted by the .mp3
file extension) and all folders containing MP3 files, from F001
(folder) T001 (track) to F253 T255. • Creating discs with only one level of

folders helps with navigation through the disc files.

If you are burning your own MP3 discs, it is important to understand how the system reads the structures you create. While various files may be present, (files with extensions other than mp3), only files with the .mp3 extension are played; other files are ignored by the system. This enables you to use the same MP3 disc for a variety of tasks on your work computer, home computer and your in-vehicle system.

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E163157Audio System

CLK: Press this button to switch the display between the clock and radio frequency. To set the time, press and hold the button until the hours start to flash. Press the arrow buttons (B) to adjust the hours, then repeat to set the minutes. Press CLK again to exit clock mode. Tune: Press these arrow buttons to manually search through the radio frequency band. Press and hold for a fast search. In AUDIO mode, press the buttons to adjust different sound settings. AUDIO: Press this button to access settings for Treble, Middle, Bass, Fade and Balance. SEEK: Press this button to go to the previous or next strong station on the frequency band. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. AM/FM: Press this button to select a frequency band and access media through the auxiliary input jack. VOL-PUSH: Press this button to switch the system off and on. Turn the control to adjust the volume.

AUDIO UNIT - VEHICLES WITH: AM/FM/CD/SYNC WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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Audio System

Eject: Press to eject a CD. CD slot: Insert a CD. Tune: Press to search through the radio frequency band manually. Press and hold for a fast search. Phone: Press to access the phone features of the SYNC system. See SYNC™ (page 323). MENU: Press to access different audio system features. If your vehicle is equipped with satellite radio, you can access different menus by pressing OK. Set the time by pressing MENU until SET HOURS or SET MINUTES appears and using the arrow buttons to adjust the time. Set the strongest stations on the radio frequency by pressing MENU until AUTOSET appears. AUTOSET does not override your original presets. RBDS displays text transmitted by certain radio stations and searches for music categories. To search for music categories, turn on RBDS (by using the SEEK buttons when RBDS ON/OFF appears). Press the up and down arrow buttons to scroll through categories, then use the SEEK buttons to begin the search. SPEEDVOL (speed compensated volume) allows you to adjust radio volume to compensate for noise levels when vehicle speed increases.

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E169515BAQRPCEDFOMLKJIHNGAudio System

Track/Folder is only available on MP3 files when in CD mode. In track mode, pressing the SEEK arrows allows you to scroll through all the tracks on the disc. In folder mode, pressing the SEEK arrows allows you to scroll through all the tracks within the selected folder. Press the FOLDER buttons to access other folders. COMPRESS (Compression) is only available in CD and MP3 modes. Switching compression on brings the soft and loud passages together for a more consistent listening level. Use the SEEK buttons and up and down arrow buttons to switch it on and off. AUX: Press to access the media features of the SYNC system. See SYNC™ (page 323). SEEK: In radio mode, press and release these buttons to go to the next (or previous) preset radio station or disc track. In CD and MP3 modes, press these buttons to select the next (or previous) track, or press and hold to advance (or reverse) within the same track. Play, Pause and OK: Play and Pause allow you to play or pause a track when listening to a CD. OK allows you to confirm commands with phone and media features of the SYNC system. See SYNC™ (page 323). SHUFFLE: Play music on the selected CD or MP3 folder in random order. FOLDER >: Press to access the next folder on an MP3 disc. < FOLDER: Press to access the previous folder on an MP3 disc. FF: Press to fast forward in a CD track or MP3 file manually. REW: Press to rewind in a CD track or MP3 file manually. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. TEXT/SCAN: In radio, CD and MP3 modes, press and hold to hear a brief sampling of radio stations, CD tracks or MP3 files. In CD and MP3 modes, press and release to display track title, artist name and disc title. In text mode, sometimes the display requires additional text to show. When the < / > indicator is on, press TEXT and then use the SEEK buttons to view the additional display text. AM/FM: Press to select a frequency band. VOL-PUSH: Press to switch the system off and on. Turn it to adjust the volume. CD: Press to enter CD or MP3 mode.

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Audio System

Note: The MyFord Touch system controls most of the audio features. See MyFord Touch™ (page 362).

AUDIO UNIT - VEHICLES WITH: SONY AM/FM/CD WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

VOL and Power: Press this button to switch the system off and on. Turn it to adjust the volume. Eject: Press this button to eject a CD. CD slot: Insert a CD. TUNE: Turn this control to search through the radio frequency band manually. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns.

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E163159ABCDFEGAudio System

Seek, Reverse and Fast Forward: In radio mode, select a frequency band and press one of these buttons. The system stops at the first station it finds in that direction. In Sirius mode, press these buttons to select the previous or next channel. If a specific category is selected (such as Jazz, Rock or News), use these buttons to find the previous or next channel in the selected category. In CD mode, press these buttons to select the previous or next track. MEDIA: Press this button to access different audio modes, such as AM, FM and A/V Input.

The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. When HD Radio broadcasts are active, you can access the following functions: • Scan allows you to hear a brief

sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast.

• Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.

Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area.

DIGITAL RADIO Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the HD Radio logo on your screen. When this logo is available, you may also see Title and Artist fields on-screen.

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Audio System

HD Radio Reception and Station Troubleshooting

Reception area

Station blending

Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.

In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.

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Audio System

Potential station issues

Issues

Cause

Action

Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out.

There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.

Cannot access HD2 or HD3
multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio.

There is no text information shown for currently selected frequency.

This is poor time alignment by the radio broadcaster.

No action required. This is a broadcast issue.

The radio is shifting between analog and digital audio.

The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is avail- able. The previously stored multicast preset or direct tune is not available in your current reception area. Data service issue by the radio broadcaster.

Data service issue by the radio broadcaster.

No action required. The reception issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.

No action required. The station is not available in your current location.

Fill out the station issue form at website listed below.* Fill out the station issue form at website listed below.* No action required. This is normal behavior.

HD2-HD7 stations not found when Scan is pressed. * http://www.ibiquity.com/automotive/report_radio_station_experiences

Pressing Scan disables HD2-HD7 channel search.

HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.

SATELLITE RADIO (If Equipped) SIRIUS® broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SIRIUS satellite radio channels, visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474.

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Audio System

Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Reception Factors

Potential satellite radio reception issues

Antenna obstructions

Terrain

Station overload

Satellite radio signal interfer- ence

For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute.

SIRIUS® Satellite Radio Service Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, press Options.

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E142593Audio System

Condition

Action

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.

Troubleshooting Message

Acquiring…

Satellite antenna fault SIRIUS system failure

Invalid Channel

Unsubscribed Channel

The channel is no longer available. Your subscription does not include this channel.

No Signal

Updating…

Questions? Call 1-888-539-7474

None found Check Channel Guide

Subscription Updated

The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel programming in progress.

Your satellite service is no longer available.

All the channels in the selected category are either skipped or locked. SIRIUS has updated the channels available for your vehicle.

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No action required. This message should disappear shortly.

If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return.

No action required. The process may take up to three minutes. Contact SIRIUS at 1-888- 539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.

Audio System

The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male 1/8th-inch (3.5 millimeter) connectors at each end. 1. Make sure your vehicle, radio and

portable music player are turned off and the transmission is in position P.

2. Plug the extension cable from the portable music player into the AIJ.

3. Turn on the radio. Select either a tuned

FM station or a CD.

4. Adjust the volume as desired. 5. Turn on your portable music player and adjust its volume to half its maximum level.

6. Press AUX until LINE or LINE IN

appears in the display. You should hear music from your device even if it is low.

7. Adjust the volume on your portable

music player until it reaches the volume level of the FM station or CD. Do this by switching back and forth between the AUX and FM or CD controls.

USB PORT (If Equipped)

AUDIO INPUT JACK WARNINGS

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

For safety reasons, do not connect or adjust the settings on your portable music player while your

vehicle is moving.

Store the portable music player in a secure location, such as the center console or the glove box, when your

vehicle is moving. Hard objects may become projectiles in a collision or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving.

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E163160E163161Audio System

The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See SYNC™ (page 323). MEDIA HUB (If Equipped) The media hub is located in a compartment on top of the instrument panel. Push down on the top of the compartment to access the media hub.

A/V inputs SD card slot USB ports

See MyFord Touch™ (page 362).

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E163162CBASYNC™ (If Equipped)

GENERAL INFORMATION

SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your

portable music player.

• Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions & Information).*

• Use applications, such as Pandora and

Stitcher, via SYNC AppLink.**

• Access phonebook contacts and music

using voice commands. Stream music from your connected phone. Text message.

•

•

• Use the advanced voice recognition

system.

• Charge your USB device (if your device

supports this).

*These features are not available in all markets and may require activation. **Available AppLink enabled apps vary by market. Make sure that you review your device's manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST.

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E142598SYNC™ (If Equipped)

When using SYNC: • Do not operate playing devices if the

power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.

• Do not leave playing devices in your

vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the

system. See an authorized dealer.

Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information.

In the United States, call 1-800-392-3673. In Canada, call 1-800-565-3673. Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? • Required to activate Vehicle Health

Report and to view the reports online.

• Required to activate the

subscription-based SYNC Services and to personalize your Saved Points and Favorites. Essential for keeping up with the latest software downloads available for SYNC.

•

• Access to customer support for any

questions you may have.

Driving Restrictions For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mi (5 km). Safety Information

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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SYNC™ (If Equipped)

System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions and Information.

USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiating a Voice Session

Push the voice icon. A tone sounds and Listening appears in the display. Say any of the

following:

Say

"Bluetooth audio" "Cancel" "Line in"

"Mobile apps" * "Phone"

"Services" * "SYNC" "USB"

"Vehicle health report" * "Voice settings" "Help"

If You Want To

Stream audio from your phone. Cancel the requested action. Access the device connected to the auxiliary input jack. Access mobile applications.

Make calls. Access the SYNC Services portal.

Return to the main menu. Access the device connected to your USB port. Run a vehicle health report.

Adjust the level of voice interaction and feedback. Hear a list of voice commands available in the current mode.

* This is an optional feature and available in the United States only.

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System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize the voice recognition system to provide more or less instruction and feedback.

The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. Adjusting the Interaction Level

Push the voice icon. Say "Voice settings" when prompted, then any of the following:

When you say:

"Interaction mode standard"

"Interaction mode advanced"

The system:

Provides more detailed interaction and

guidance.

Provides less audible interaction and more

tone prompts.

The system defaults to the standard interaction mode.

Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request. For example, the system may ask "Phone, is that correct?". If turned off, the system simply makes a best guess as to what you requested and may ask you to confirm settings.

When you say:

"Confirmation prompts off"

"Confirmation prompts on"

The system creates candidate lists when it has the same confidence level of several options based on your voice command. When turned on, it may prompt you with as many as four possibilities for clarification.

The system:

Makes a best guess from the command; you may still occasionally be asked to

confirm settings.

Clarifies your voice command with a short

question.

For example, say "Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home." You could also say "Say 1 after the tone to play John Doe, Say 2 after the tone to play Johnny Doe."

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When you say:

"Media candidate lists off"

"Media candidate lists on"

"Phone candidate lists off"

The system:

Makes a best guess from the media

candidate list. You may still occasionally

be asked questions.

Clarifies your voice command for media

candidates.

Makes a best guess from the phone

candidate list. You may still occasionally

be asked questions.

"Phone candidate lists on"

Clarifies your voice command for phone

candidates

Ending a call.

USING SYNC™ WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone's functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone's compatibility, see your phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.

Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.

• After pressing the voice icon, wait until

after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system. Speak naturally, without long pauses between words.

•

• At any time, you can interrupt the

system while it is speaking by pressing the voice icon.

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OK.

1. Press the phone button, and then scroll

to System Settings. Press OK.

2. Scroll to Bluetooth Devices. Press OK. 3. Scroll to Add Bluetooth Device. Press

4. When Find SYNC appears in the

display, press OK.

5. Put your phone into Bluetooth

discovery mode. See your phone's manual if necessary.

6. When prompted on your phone's

display, enter the six-digit PIN provided by SYNC in the radio display. The display indicates when the pairing is successful.

The system then prompts with questions, such as if you would like to set the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and download your phone book. Phone Voice Commands Press the voice icon and say "Phone". Say any of the following:

"PHONE"

"Call "1,2

"Call at home"1,2

"Call at work"1,2

"Call in office"1,2

"Call on mobile OR cell"1,2

"Call on other"1,2

"Call history incoming"2

"Call history missed"2

Pairing a Phone for the First Time Note: SYNC can support downloading up to approximately 1000 entries per Bluetooth-enabled cellular phone. Note: Make sure to switch on the ignition and the radio. Put the transmission in position P. Note: To scroll through the menus, press the up and down arrows on your audio system. Wirelessly pairing your phone with SYNC allows you to make and receive hands-free calls. 1. Press the phone button. When the display indicates there is no phone paired, press OK.

2. When Find SYNC appears in the

display, press OK.

3. Put your phone into Bluetooth

discovery mode. See your device's manual if necessary.

4. When prompted on your phone's

display, enter the six-digit PIN provided by SYNC in the radio display. The display indicates when the pairing is successful.

Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. Pairing Subsequent Phones Note: Make sure to switch on the ignition and the radio. Put the transmission in position P. Note: To scroll through the menus, press the up and down arrows on your audio system.

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"PHONE"

"Call history outgoing"2

"Connections"2

"Dial"1,3

"Go to privacy"

"Hold" "Join"

"Menu"2,4

"Phone book "2

"Phone book at home"2

"Phone book at office"2

"Phone book at work" 2

"Phone book on mobile OR

cell"2

"Phone book on other"2

1 This command does not require you to say "Phone" first. 2 This command is not available until phone information is completely downloaded using Bluetooth. 3 See Dial table below. 4 See Menu table below. Phone book commands: When you ask SYNC to access things such as a phonebook name or number, the requested information appears in the display to view. Press the phone button and say, "Call" to call the contact.

"DIAL"

"411 (four-one-one)", "911" (nine-one-

one)

"700" (seven hundred) "800" (eight hundred) "900" (nine hundred)

"Pound" (#)

"Number <0-9>"

"Asterisk" (*)

"Clear" (deletes all entered digits)

"Delete" (deletes one digit)

"Plus" "Star"

Note: To exit dial mode, press and hold the phone button or press MENU to go to the phone menu.

"MENU"

"(Phone) connections"

"(Phone) settings (message) notification

off"

"(Phone) settings (message) notification

on"

"(Phone) settings (set) phone ringer"

"(Phone) settings (set) ringer 1" "(Phone) settings (set) ringer 2" "(Phone) settings (set) ringer 3" "(Phone) settings (set) ringer off"

"Battery"

"Phone name"

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"MENU" "Signal"

"Text message inbox"

Words in ( ) are optional and do not have to be spoken for the system to understand the command. Making Calls Press the voice icon and when prompted say: 1. Say "Call " or "Dial", then the

desired number.

2. When the system confirms the number,

say, "Dial" again to initiate the call.

To erase the last spoken digit, say, "Delete" or press the left arrow button. To erase all spoken digits, say "Clear" or press and hold the left arrow button. To end the call, press and hold the phone button.

Receiving Calls When receiving a call, you can: • Answer the call by pressing the phone

button.

• Reject the call by pressing and holding

the phone button. Ignore the call by doing nothing.

• Phone Options during an Active Call During an active call, you have more menu features that become available, such as putting a call on hold or joining calls. Use the arrow buttons to scroll through the menu options. 1. Press MENU during an active call. 2. After selecting Active Call Menu, press

OK.

3. Scroll to cycle through the following

options:

When you select:

You can:

Mute Call? Privacy

Call Hold

Enter Tones

Join Calls

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Mute the call. Switch a call from an active hands-free environment to your cellular phone for a more private conversation. Press OK when Privacy on/off appears. (The display indicates In Privacy and the system transfers your call.) Put an active call on hold. Press OK when Hold on/off appears. To answer another call at this time, press the phone button. Enter "tones", such as numbers for passwords. Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary. Join two separate calls. (SYNC supports a maximum of three callers on a multiparty call or conference call.) 1. Press the phone button.

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When you select:

You can:

2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press OK. Press OK again when Join Calls? appears. Access your phonebook contacts. 1. Press OK to select, and then scroll through your phone- book contacts. 2. Press OK again when the desired selection appears in the display. 3. Press the phone button. Access your call history log. 1. Press OK to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3. Press the phone button to call the selection. Exit the current menu.

Phonebook

Call History

Return

1. Press the phone button to enter the

phone menu.

2. Scroll to cycle through:

Accessing Features through the Phone Menu SYNC's phone menu allows you to redial a number, access your call history and phonebook and sends text messages as well as access phone and system settings. You can also access advanced features, such as 911 Assist, Vehicle Health Report and SYNC Services.

When you select:

You can:

Phone Redial

Call History1

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Redial the last number called (if available). Press OK to select, and then press OK again to confirm. Access any previously dialed, received or missed calls after you connect your Bluetooth-enabled phone to SYNC. 1. Press OK to select. 2. Scroll to select from Call History Incoming, Call History Outgoing or Call History Missed. Press OK to make your selection. 3. Press OK or the phone button to call the desired selec- tion.

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When you select:

You can:

Phonebook1,2

Text Message1

Phone Settings 1

SYNC Services3

911 Assist4

Vehicle Health Report3

Mobile Apps3

System Settings

Note: The system attempts to automatically re-download your phonebook and call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth-enabled cellular phone supports this feature). Access and call any contacts in your previously down- loaded phonebook. 1. Press OK to confirm and enter. If your phonebook has fewer than 255 listings, they appear alphabetically in flat file mode. If there are more than 255 entries, the system organizes them into alphabetical categories. 2. Scroll until the desired contact appears, then press OK. 3. Press OK or the phone button. Send, download and delete text messages.

View your phone's status, set ring tones, select your message notification, change phone book entries and automatically download your cellular phone among other features. Access the SYNC Services portal where you can request various types of information, traffic reports and directions. Place an emergency call to a 911 operator for you after an accident, when used properly. Create and receive a diagnostic report card on your vehicle.

Interact with SYNC-capable mobile applications on your smartphone. Access Bluetooth Devices menu listings (Add, Connect, Set as Primary, On and Off, Delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Exit the phone menu by pressing OK.

Exit Phone Menu 1 This is a phone-dependent feature. 2 This is a phone-dependent and speed-dependent feature. 3 This is an optional feature and available in the United States only. 4 This is an optional feature and available in the United States and Canada only.

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Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages. When a new message arrives, an audible tone sounds and the display indicates you have a new message. You have these options: • Press the voice button, wait for the prompt and say "Read message" to have SYNC read the message to you. • Press OK to receive and open the text message or do nothing and the message goes into your text message inbox. Press OK again and SYNC reads your message aloud as you are not able to view the message. You can then also choose to reply or forward the message.

• Press OK and scroll to choose

between: • Reply to Text Message: Press OK to access and then scroll through the list of pre-defined messages to send. Forward Text Message: Press OK to forward the message to anyone in your Phonebook or Call History. You can also choose Enter Number.

•

Sending, Downloading and Deleting Your Text Messages Note: Forwarding a text message is a speed-dependent feature and is only available when your vehicle is traveling at 3
mph (5 km/h) or less. Note: You can only have one recipient per text message. Text messaging is a phone-dependent feature. If your phone is compatible, SYNC allows you to receive, send, download and delete text messages. 1. Press the phone button. 2. Scroll to Text Message, and then press

OK.

Scroll to select from the following options: • Send Text Message? allows you to send a new text message based on a pre-defined set of 15 messages.

• Download Unread Msgs allows you to download your unread messages (only) to SYNC. To download the messages, press OK to select. The display indicates that it is downloading your messages. When it is complete, SYNC takes you to your inbox.

• Delete All Messages? allows you to delete current text messages from SYNC (not your phone). To delete the messages, press OK to select. The display indicates when it is finished deleting all your text messages. SYNC returns you to the text message menu. • Return exits the current menu when

you press OK.

If you select Send Text Message?: 1. Press OK to select. If the system

detects your phone does not support this feature, Unsupported appears in the display and SYNC returns to the main menu.

2. Scroll to cycle through the message

options in the following chart.

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Pre-defined text message options

No Why? Thanks

Where R you?

I need more directions

I love you Too funny

Can't wait to see you

I'm stuck in traffic

Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phonebook and set up automatic download. 1. Press the phone button. 2. Scroll to Phone Settings, and then

press OK.

3. Scroll to select from the following

options:

You can:

3. Press OK when the desired selection

is in the display.

4. Enter the name of the recipient. Scroll

to cycle through Phonebook or Call History entries. You can also select Enter Number to say the desired number.

5. Press OK to enter the desired menu

and scroll to select the specific contact.

6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. The system sends each text message with the following signature: "This message was sent from my ".

Pre-defined text message options

Can't talk right now

Call me

Call U later

Be there in 10 minutes Be there in 20 minutes

Yes

When you select:

Phone Status

Set Ringer

See the provider, name, signal power, battery power and roaming status of your connected phone. Press OK to select and scroll to view the information. When done, press OK again to return to the phone status menu. Select which ring tone sounds during an incoming call (one of the system's or your phone's). 1. Press OK to select and scroll to hear Ringer 1, Ringer 2, Ringer 3 and Phone Ringer. 2. Press OK to select.

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When you select:

You can:

Message Notification

Modify Phonebook

Auto Download

If your phone supports in-band ringing, your phone's ring tone plays when you choose Phone Ringer. Have the option of hearing an audible tone to notify you when a text message arrives. 1. Press OK to select and scroll between Message Notific- ation On and Message Notification Off. 2. Press OK to select. Modify the contents of your phonebook (such as add, delete or download). Press OK to choose between: Add Contacts: Press OK to add more contacts from your phone book. Push the desired contact(s) on your phone. See your phone's manual on how to push contacts. Delete Phonebook: Press OK to delete the current phone book and call history. When Delete Phonebook appears, press OK to confirm. SYNC takes you back to the Phone Settings menu. Download Phonebook: Press OK to select, then and press OK again when Confirm Download? appears. Automatically download your phone book each time your phone connects to SYNC.* Press OK to select. When Auto Download On? appears, press OK to have your phonebook automatically down- loaded each time.** Select Off if you do not want to download your phonebook every time your phone connects to SYNC. Your phonebook, call history and text messages can only be accessed when your specific phone is connected to SYNC. Exit the current menu.

Return *Downloading times are phone-dependent and quantity-dependent. **When Auto Download is on, it automatically deletes any changes, additions or deletions saved since your last download.

System Settings This menu provides access to your Bluetooth Devices and Advanced menu features. Use the arrow buttons to scroll through the menu options.

Bluetooth Devices The Bluetooth Devices menu allows you to add, connect and delete devices, set a phone as primary as well as turn your Bluetooth feature on and off.

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1. Press the phone button to enter the

phone menu

2. Scroll to System Settings. Press OK.

3. Scroll to Bluetooth Devices. Press OK. 4. Scroll to select from the following

options:

If you select:

Add Bluetooth Device* Connect Bluetooth Device

Set as Primary Phone

Set Bluetooth

Delete Device

Delete All Devices

See Using SYNC™ With Your Phone (page 327).

You can:

Connect a previously paired Bluetooth-enabled phone.** 1. Press OK to select and view a list of previously paired phones. 2. Scroll until you find the desired device, and then press OK to connect the phone. Set a previously paired phone as your primary phone. Press OK to select and scroll to select the desired phone. Press OK to confirm. SYNC attempts to connect with the primary phone at every ignition cycle. When you select a phone as a primary phone, it appears first in the list and the system marks it with an asterisk. Turn the Bluetooth feature on and off. Press OK and scroll to toggle between On and Off. Make a selection, and then press OK. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Delete a paired phone. Press OK and scroll to select the device. Press OK to confirm. Delete all previously paired phones (and all information originally saved with those phones). Press OK to select. Exit the current menu.

Return * This is a speed-dependent feature. **You can only connect one device at a time. When another phone is connected, the previous one is disconnected.

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Advanced The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information.

1. Press the phone button to enter the

phone menu

2. Scroll to System Settings. Press OK. 3. Scroll to Advanced. Press OK. 4. Scroll to select from the following

options:

If you select:

Prompts

Languages

Factory Defaults

Master Reset

Install Application?

Delete All Devices

System Info

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You can:

Get help from SYNC by using questions, helpful hints or asking you for a specific action. To turn these prompts on or off: 1. Press OK to select and scroll to select between On and Off. 2. Press OK when the desired selection appears in the display. SYNC takes you back to the Advanced menu. Choose between English, Français and Español. Once selected, all of the radio displays and prompts are in the selected language. 1. Press OK to select and then scroll through the languages. 2. Press OK when the desired selection appears in the display. If you change the language setting, the display indicates that the system is updating. When complete, SYNC takes you back to the Advanced menu. Return to the factory default settings. This selection does not erase your indexed information (phonebook, call history, text messages and paired devices). 1. Press OK to select and then press OK again when Restore Defaults? appears in the display. 2. Press OK to confirm. Completely erase all information stored on SYNC (phonebook, call history, text messages and paired devices) and return to the factory default settings. Press OK to select. The display indicates when complete and SYNC takes you back to the Advanced menu. Install applications you have downloaded. Press OK and scroll to select. Press OK to confirm. Delete all previously paired phones (and all information originally saved with those phones). Press OK to select. Access the Auto Version number as well as the FDN number.

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If you select:

You can:

MAP Profile

Return

Press OK to select. This is a Bluetooth component, which can further help your phone with the exchange of text messages. Exit the current menu.

SYNC™ APPLICATIONS AND SERVICES (If Equipped) In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone's compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. •

SYNC Services*: Provides access to traffic, directions and information such as travel, horoscopes, stock prices and more. 911 Assist: Can alert 911 in the event of an emergency.

•

• Vehicle Health Report*: Provides a diagnostic and maintenance report card of your vehicle. SYNC AppLink: Allows you to connect to and use certain applications such as Pandora and Stitcher (if your phone is compatible).

•

*This is an optional feature and available