2006 Ford Expedition Owners Manual

Red Blue Tan

Natural

Cartridge

maxi fuses

— — — — — — — Blue — Pink Green Red — — —

Fuse link cartridge

— — — — — — — Blue — Pink Green Red Yellow Brown Black

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

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Passenger compartment fuse panel / power distribution box The fuse panel is located under the right-hand side of the instrument panel. To remove the trim panel for access to the fuse box, pull the panel toward you and swing it out away from the side and remove it. To reinstall it, line up the tabs with the grooves on the panel, then push it shut.

To remove the fuse box cover, place a finger behind the PULL tab and your thumb above the PULL tab as shown in the illustration, then pull the cover off.

To reinstall the fuse box cover, place the top part of the cover on the fuse panel, then push the bottom part of the cover until you hear it click shut. Gently pull on the cover to make sure it is seated properly.

Always disconnect the battery before servicing high current fuses.

To reduce the risk of electrical shock, always replace the cover to the passenger compartment fuse panel/power distribution box

before reconnecting the battery.

If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.

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The fuses are coded as follows.

Fuse/Relay Location

Fuse Amp

Passenger Compartment Fuse

Rating 7.5A*

20A*

7.5A*

15A*

Panel Description

Run/Accessory - Front wiper motor, Instrument cluster, Rear wiper motor Turn signal/Hazard flasher, Stoplamp switch, Stoplamps, Center high-mount stop light (CHMSL), Turn signal lamps Power mirror switch, Power mirrors (non-memory), Driver seat switch (memory), Memory module (logic power) DVD player, Rear seat audio controls, CDDJ (navigation radio)

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Fuse/Relay Location

10

11

Roadside Emergencies

Fuse Amp

Passenger Compartment Fuse

Rating 7.5A*

15A*

5A* 10A*

—

20A*

10A*

Panel Description

Powertrain Control Module (PCM) (KA power), Speed control deactivation switch, Manual climate control mode switch, Stoplamp switch, Brake-shift interlock (BSI) solenoid, EATC control head, Body Security Module (BSM) (KA power), 3rd row seat relay coils, SecuriLock LED Headlamp switch (parklamps and switch backlight feed), Parklamps, License plate lamps, Foglamp relay coil, Trailer tow electric brake controller (illumination), BSM (autolamp, parklamps) Foglamp indicator Radio (start signal) Rear window defroster switch, Rear window defroster indicator (climate control head), Heated outside mirrors Not used Trailer tow back-up lamps relay, Trailer tow 7–wire connector (back-up lamps), Trailer tow parklamp relay, Trailer tow 7– and 4–pin connectors (parklamps) A/C compressor clutch relay, A/C compressor clutch solenoid, 4x4
Integrated Wheel Ends (IWE) solenoid

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Fuse Amp

Passenger Compartment Fuse

Roadside Emergencies

Fuse/Relay Location

12

13

Rating 15A*

10A*

Panel Description Fuel pump relay, Fuel pump shut-off switch, Fuel pump driver module, Fuel pump motor Manual climate control mode switch, Rear window defroster relay coil, A/C refrigerant containment switch, A/C de-icing switch, A/C low pressure switch, DATC control head, DATC solenoids, DATC blower control, Trailer tow battery charge relay coil Daytime Running Lamps (DRL) ignition relay coil, Digital Transmission Range Sensor (DTRS) back-up lamps, Trailer tow back-up lamps relay coil, Electrochromatic mirror, Manual A/C blend door actuator AdvanceTrac威 with RSC switch, Instrument cluster (Run/Start feed) ABS/AdvanceTrac威 with RSC module (Run/Start feed) Foglamps Auxiliary A/C temperature blend door actuator, Auxiliary A/C front auxiliary control, Turn signal flasher, Electrochromatic mirror, Auxiliary mode motor Restraints Control Module (RCM)

14

10A*

5A*

10A*

15A* 10A*

10A*

15

16

17
18

19

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20

21

22

23
24

25
26
27

28

Roadside Emergencies

Fuse Amp

Passenger Compartment Fuse

Rating 30A*

15A*

10A*

10A* 15A*

10A* 20A* 5A*

5A*

Panel Description

BSM (door locks, liftgate glass release relay), Liftgate glass release motor, Door/Liftgate lock motors Instrument cluster (B+), Interior (courtesy) lamps, Puddle lamps (outside mirrors) Moonroof switch illumination, Radio (delayed accessory feed), Flip window switch, Flip window motors, EHAM antenna amplifier (navigation radio) RH low beam Interior demand lamps (front map/dome lamp, 2nd row dome/map lamp, glove compartment lamp, cargo lamp, roof rail lamps, vanity mirror lamps), Battery saver relay coil, Battery saver relay power, Heated Positive Crankcase Ventilation (PCV) valve LH low beam Horn relay, Horns Compass module, Reverse sensing system module, Brake shift interlock solenoid, Overdrive cancel switch, Air suspension module (Run/Start sense) PCM relay coil, SecuriLock transceiver, Heated PCV valve relay coil

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Fuse/Relay Location

29

30

31
32

33
34

35

36
37
38

39

40

Fuse Amp

Passenger Compartment Fuse

Rating 30A*

25A*

20A* 15A*

—

15A*

20A*

10A* 20A* 25A*

20A*

20A*

Panel Description

Trailer tow electric brake controller, Trailer tow 7–wire connector (electric brake) Air suspension module (air spring solenoids and height sensors), PCM (4x4 transfer case clutch) Radio (B+), Subwoofer Catalyst Monitor Sensors (CMS), Transmission solenoids, Canister vent solenoid, HEGO sensors, VMV solenoid, A/C compressor clutch relay coil, CMCV, VCT actuators Not used PCM, Fuel injectors, Mass Air Flow (MAF) sensor Instrument cluster high beam indicator, High beam headlamps Trailer tow right turn/stop lamps Cargo area power point Rear wiper motor, Washer pump (rear window wash) Console power points (front and rear of console), Instrument panel power point (bench seat) DRL relays, DRL foglamps, DRL headlamp relay coil, Headlamp switch (headlamps), Multifunction switch (flash-to-pass), BSM (autolamp headlamps relay), High beam relay coil, Fuse 25 (LH low beam), Fuse 23 (RH low beam)

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41

42
101

102
103

104

105
106

107

108
109

110
111

112

113

114

Roadside Emergencies

Fuse Amp

Passenger Compartment Fuse

Rating 20A*

10A* 30A**

30A** 30A**

30A**

30A** 30A**

30A**

30A** 30A**

30A** 50A**

30A**

30A**

40A**

Panel Description

Cigarette lighter, OBD II diagnostic connector Trailer tow left turn/stop lamps Starter motor relay, Starter motor solenoid Ignition switch power ABS/AdvanceTrac威 with RSC module (pump motor) LH 3rd row seat relay, LH 3rd row seat switch, LH 3rd row seat motor Spare Trailer tow battery charge relay, Trailer tow 7–way connector (battery charge) Auxiliary A/C blower relay, Auxiliary A/C blower motor Passenger seat motor switch Driver seat motor switch (non-memory), Memory module, Power memory mirrors, Adjustable pedals switch and motor Spare Air suspension compressor, Air suspension compressor relay ABS/AdvanceTrac威 with RSC module (valves) Front wiper motor, Washer pump (windshield wash) Rear window defroster relay, Rear window defroster grid, Heated mirrors (Fuse 8)

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Fuse/Relay Location

115

116

117

118

401

R01
R02

R03

R04

R05

R06

R201

R202

Fuse Amp

Passenger Compartment Fuse

Rating 30A**

40A**

30A**

30A**

30A CB (circuit

breaker)

Starter relay

Delayed

accessory relay

Hi-beam relay

Rear window defrost relay

Trailer tow

battery charge

relay

Panel Description

Transfer case shift motor, 4x4
relays Front blower motor relay, Front blower motor RH 3rd row seat relay, RH 3rd row seat switch, RH 3rd row seat motor Driver and passenger climate control seat module Power windows (circuit breaker), Main window switch, Window motors, Window switches, Moonroof module Starter motor solenoid Fuse 22, CB 401, Power windows, Switch backlighting, Radio, Moonroof, Flip windows, Navigation antenna amplifier Fuse # 35, Hi-beam headlamps, Hi-beam indicator Fuse 8 (heated mirrors), Rear window defroster, Heated outside mirrors, Rear window defroster indicator (climate control head) Trailer tow 7–wire connector (battery charge)

Front blower

Front blower motor

relay

Trailer tow park

lamp relay

Foglamp relay

Trailer tow 7–wire and 4–wire connectors (park lamps) Front foglamps

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Passenger Compartment Fuse

Panel Description

Fuse 32, Fuse 34, PCM solenoids and sensors Trailer tow 7–wire connector (back-up lamps)

Heated PCV valve

Fuse Amp

Rating

PCM relay

Trailer tow

back-up lamp

relay

Heated PCV valve relay

Battery saver

Fuel pump relay Fuel pump shut-off switch, PCM (fuel pump monitor), Fuel pump, Fuel pump driver module Roof rail lamps, Vanity mirror lamps, Map/Dome lamp, Glove box lamp, Cargo area lamp, Outside mirror puddle lamps, Instrument cluster (interior lamps) Dual note horn

Horn relay

relay

Fuse/Relay Location

R203

R301

R302

R303

R304

R305

* Mini Fuses ** Maxi Fuses Note: Relays R301–R305 are not serviceable components; see your authorized dealer for assistance.

CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Your vehicle may be equipped with a conventional spare tire that is different in one or more of the following: type, brand, size, speed rating and tread design. If this is the case, this dissimilar spare tire is still rated for your vehicle loads (GAWR and GVWR). Your vehicle may be equipped with a spare wheel that may not match the road wheels and is not equipped with a Tire Pressure Monitor System (TPMS) sensor.

The use of tire sealants may damage your tires. The use of tire sealants may also damage your Tire Pressure Monitoring System.

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If your vehicle is equipped with a Tire Pressure Monitoring System, refer to Tire Pressure Monitoring System (TPMS) in the Tires, Wheels and Loading chapter for important information. If the tire pressure monitor sensor becomes damaged, it will no longer function.

Dissimilar spare tire/wheel information

Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.

If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire

Safety Compliance Label

tire

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Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability For vehicles equipped with 4WD, it is not recommended that the vehicle be operated in 4WD modes with a temporary emergency spare tire. If 4WD operation is necessary, do not operate above speeds of 10 mph (16 km/h) or for distances above 50 miles (80 km). 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare

tire/wheel

The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible.

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Spare tire information Note: If your vehicle is equipped with the tire pressure monitoring system (TPMS), the system indicator light will illuminate when the spare is in use. To restore the full functionality of the TPMS system, all road wheels equipped with the tire pressure monitoring sensors must be mounted on the vehicle If your vehicle is equipped with TPMS, have a flat tire serviced by an authorized dealer in order to prevent damage to the TPMS sensor, refer to Tire Pressure Monitoring System (TPMS) in the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible. Location of the spare tire and tools The spare tire and tools for your vehicle are stowed in the following locations:

Item

Spare tire

Location

Under the vehicle, just forward of the rear bumper

Jack tools and jacking instructions Under the access panel located in the floor compartment behind the rear seat

Removing the jack and tools 1. Open the liftgate, then locate the access panel on the floor behind the 3rd row seat. Unlatch and remove the panel. 2. Remove the jack and tools assembly tray from the compartment by turning the wing-nut counterclockwise to relieve tension against the jack assembly tray. 3. Unsnap the wheel lug nut wrench, jack extension and handle from the plastic tray. Remove the jack and instruction sheet from the tray assembly.

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Removing the spare tire 1. Fold the rear seat down. Refer to Rear seats in the Seating and safety restraints chapter. 2. Remove the jack handle and winch extension from the tray and assemble them. 3. Open the spare tire winch access plug in the bottom of the compartment located behind the 3rd row seat, very close to the jack and tools tray. 4. Insert the winch extension tool assembly through the access hole in the floor and engage the winch. 5. To remove the spare tire, turn the handle counterclockwise until the tire is lowered to the ground and the cable is slightly slack. 6. Slide the retainer through the center of the spare tire wheel. Tire change procedure

To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions)

the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

If the vehicle slips off the jack, you or someone else could be seriously injured.

On vehicles equipped with Air Suspension, turn OFF the Air Suspension switch prior to jacking, hoisting or towing your

vehicle.

If your vehicle is equipped with air suspension, refer to Air suspension (if equipped) in the Driving chapter for instructions on how to turn the system off. Refer to the instruction sheet (located in the rear floor compartment behind the 3rd row seat with the jack tray tools assembly kit) for detailed tire change instructions.

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1. Park on a level surface, activate hazard flashers and set the parking brake.

2. Place gearshift lever in P (Park), turn engine OFF and block the diagonally opposite wheel. (If changing the tire on a grade, block the diagonally opposite wheel on the downward side of the grade.) 3. Obtain the spare tire and jack tools from their storage locations. Turn off the air suspension switch (if equipped - the air suspension switch is located behind a trim panel on the left rear quarter trim panel. Refer to Air Suspension System in the Driving chapter for more information.). 4. Use the tip of the jack handle to remove any wheel trim. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.

5. Position the jack according to the jack locator arrows found on the frame and turn the jack handle and extension tool assembly clockwise. Note: Use the frame rail as the jacking location point, NOT the control arm.

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6. Lift the vehicle so the tire is no further than 1 inch (2.5 cm) off the ground when installing the spare tire.

When one of the rear wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the

jack, even if the transmission is in P (Park). To prevent the vehicle from moving when you change the tire, be sure that the parking brake is set and the diagonally opposite wheel is blocked. If the vehicle slips off the jack, someone could be seriously injured. • Front

• Rear

To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.

• Never use the front or rear differential as a jacking point.

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7. Remove the lug nuts with the lug wrench. 8. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 9. Lower the wheel by turning the jack handle counterclockwise. 10. Remove the jack and fully tighten the lug nuts in the order shown and reinstall the wheel cover. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 11. Unblock the wheels. 12. Put flat tire, jack, lug wrench and tools away. Make sure the jack is fastened securely so it does not rattle when you drive. 13. Turn on the air suspension switch (if equipped). Stowing the spare tire 1. Lay the tire on the ground, near the rear of the vehicle, with the valve stem side facing up. 2. Slide the wheel partially under the vehicle and install the retainer through the wheel center. After doing so, pull on the cable to align the components at the end of the cable. 3. Assemble the jack handle and winch extension (as shown in illustration), then insert the winch extension through the access hole behind the 3rd row seat and engage the winch. 4. Turn the jack handle clockwise until the tire is raised to its stowed position underneath the vehicle. The wrench will become harder to turn and the spare tire winch will ratchet or slip when the tire is raised to maximum tightness. A clicking sound will be heard from the winch indicating that the tire is properly stowed.

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5. Disassemble the tools and snap them back into the tool tray. Close the access hole with the rubber plug. Reinstall the tray into the vehicle and secure it with the wing nut (turn clockwise until tight).

WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque at 500 miles (800 km) after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.).

Bolt size

Wheel lug nut torque*

M14 x 2.0
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.

lb.ft. 150

N•m 200

When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel

or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.

JUMP STARTING

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.

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Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.

Connecting the jumper cables

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

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+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

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+–

+–

4. Make the final connection of the negative (-) cable to the jump starting stud located in the rear of the engine compartment, near the battery. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

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Removing the jumper cables

Roadside Emergencies

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

Roadside Emergencies

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Also, wrecker towing the vehicle by the frame-mounted tow hooks is not recommended or advised. If your vehicle is equipped with air suspension, the air suspension control and the ignition must be turned off before being towed. Refer to Air suspension in the Driving chapter. On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels on the ground (without dollies) and the rear wheels off the ground. On 4x4 vehicles, it is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground.

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If the vehicle is towed by other means or incorrectly, vehicle damage may occur. With a disabled vehicle (without access to wheel dollies, car hauling trailer or flatbed transport vehicle) your vehicle can be towed (all wheels on the ground) under the following conditions: Special Conditions: • Release the parking brake. • Turn the air suspension (if equipped) control to OFF. • Turn the ignition to the OFF/UNLOCKED position. • Place the transmission in N (Neutral). If the vehicle’s battery is discharged, refer to Automatic transmission operation in the Driving chapter for directions on how to move the gearshift lever out of the P (Park) position, for proper towing. • Do not exceed a distance of 50 miles (80 km). • Do not exceed 35 mph (56 km/h) vehicle speed. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

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Customer Assistance

GETTING THE SERVICES YOU NEED

At home You must take your Ford vehicle to an authorized dealer for warranty repairs. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD).

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com

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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the authorized dealer and the city where the authorized • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Better Business Bureau (BBB) AUTO LINE program (U.S. only).

dealer is located

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In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. Experience has shown that our customers have been very successful in achieving satisfaction by following the three-step procedure outlined on the front page of the Warranty Guide. However, if your warranty concern has not been resolved using the three-step procedure, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. Initially, the BBB will try to resolve your question or concern through mediation. Mediation is a process through which a representative of the BBB will contact the parties and explore options for settlement of your claim. If mediation is not successful, customers with eligible claims may participate in the BBB AUTO LINE arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. You are not bound by the decision but may choose to accept it. If you choose to accept the BBB AUTO LINE decision then Ford must abide by the accepted decision as well. If the arbitrator has decided in your favor and you accept the decision, the BBB AUTO LINE program will contact you to ensure that Ford has complied with the decision in a timely manner. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. To file a claim with the BBB AUTO LINE, you will be asked for your name and address, information about your vehicle, information about your concerns and any steps you have already taken to try to resolve them. You can get more information by calling BBB AUTO LINE at 1–800–955–5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the

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authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating authorized dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating authorized dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

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GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central America, the Caribbean, or the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations. Customers in the U.S. should call 1–800–392–3673.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207

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Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your authorized dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator NHTSA 400 Seventh Street, SW Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

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WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing

or laundry liquid. These products can discolor and spot painted surfaces.

strong, direct sunlight.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

car wash.

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

• If your vehicle is equipped with running boards, do not use rubber, plastic and vinyl protectant products on the running board surface, as the area may become slippery.

Exterior chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH • Use Custom Brite Metal Cleaner (ZC-15), available from your

shampoo, such as Motorcraft Detail Wash (ZC-3–A).

authorized dealer. Apply the product as you would a wax to clean bumpers and other chrome parts; allow the cleaner to dry for a few minutes, then wipe off the haze with a clean, dry rag.

• Never use abrasive materials such as steel wool or plastic pads

as they can scratch the chrome surface.

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WAXING Applying Motorcraft Paint Sealant (ZC-45) to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium

Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product.

• Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained body-side cladding, roof racks, bumper step surfaces, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

spots, road salt and industrial fallout before repairing paint chips.

PAINT CHIPS Your authorized dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),

covers.

which is available from your authorized dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover

cleaners, steel wool, fuels or strong household detergent.

(ZC-42), available from your authorized dealer.

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ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts • Cover the highlighted areas to prevent water damage when cleaning

that require cleaning and pressure rinse clean.

engine block or other engine components.

the engine.

• 5.4L 3V engine • Never wash or rinse the engine while it is running; water in the

running engine may cause internal damage.

PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar • For plastic headlamp lenses, use Motorcraft Ultra Clear Spray Glass

Remover (ZC-42).

Cleaner (ZC-23).

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WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellant coatings, tree sap, or other organic contamination; these contaminants may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with

a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer.

• The wiper blades can be cleaned with isopropyl (rubbing) alcohol or

Motorcraft Premium Windshield Washer Concentrate (ZC-32–A), available from your authorized dealer. This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities. Be sure to replace wiper blades when they appear worn or do not function properly.

• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines.

INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then with a clean, dry cloth, or use Motorcraft Dash & Vinyl Cleaner (ZC-38-A). • Avoid cleaners or polish that increase the gloss of the upper portion of

the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of

the airbag system. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.

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Carpet & Upholstery Cleaner (ZC-54).

INTERIOR For fabric, carpets, cloth seats and safety belts: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Professional Strength • If grease or tar is present on the material, spot-clean the area first • If a ring forms on the fabric after spot cleaning, clean the entire area • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

immediately (but do not oversaturate) or the ring will set.

with Motorcraft Spot and Stain Remover (ZC-14).

Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing.

CLEANING THE CLIMATE CONTROLLED SEATS (IF EQUIPPED) Remove dust and loose dirt with a whisk broom or a vacuum cleaner. Remove fresh spots immediately. Clean the seat with a damp cloth, using a mild soap and water solution, if necessary.

LEATHER SEATS (IF EQUIPPED, EXCEPT FOR THE KING RANCH EXPEDITION) Your leather seating surfaces have a clear, protective coating over the leather. For King Ranch Expedition leather seats, refer to separate section in this chapter. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.

Cleaner (ZC-11–A). Dry the area with a soft cloth.

Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.

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LEATHER SEATS FOR THE KING RANCH EXPEDITION ONLY (IF EQUIPPED) Your vehicle is equipped with seating covered in premium, top-grain leather which is extremely durable, but still requires special care and maintenance in order to ensure longevity and comfort. Regular cleaning and conditioning will maintain the appearance of the leather. Failure to care for the leather can result in drying out and fading of the material. Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining. Cleaning For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush. For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap. If the leather cannot be completely cleaned using a mild soap and water solution, the leather may be cleaned using a commercially available cleaning product “Tanners Preserve Leather Cleaner” and a 3M “Type T” scrubbing pad. • Clean spills as quickly as possible. • Test any cleaner or stain remover on an inconspicuous part of the

leather as cleaners may darken the leather. For more specific cleaning information, contact the King Ranch Saddle Shop at 1–800–282–KING (5464).

• Do not spill coffee, ketchup, mustard, orange juice or oil-based • Do not use household cleaning products, alcohol solutions, solvents or

products on the leather as they may permanently stain the leather.

cleaners intended for rubber, vinyl or plastics.

Scratches Natural Markings - Because the leather in the seat comes from genuine steer hides, there will be evidence of naturally occurring markings, such as small scars. These markings give character to the seating covers and should be considered as proof of a genuine leather product. In order to lessen the appearance of certain scratches and other wear marks, apply conditioner on the affected area following the same instructions as in the Conditioning section.

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Conditioning Bottles of King Ranch Leather Conditioner are available at the King Ranch Saddle Shop. Visit the Web site at www.krsaddleshop.com, or telephone (in the United States) 1–800–282–KING (5464). If you are unable to obtain King Ranch Leather Conditioner, use another premium leather conditioner. • Apply your first conditioning treatment within six months of taking delivery of your vehicle. Condition twice yearly in order to replenish lost oils and revitalize the aroma, suppleness and resilience of the leather.

• Clean the surfaces using the steps outlined in the Cleaning section. • Ensure the leather is dry then apply a nickel-sized amount of • Rub the conditioner into leather until it disappears. Allow the

conditioner to a clean, dry cloth

conditioner to dry and repeat the process for the entire interior. If a film appears, wipe off film with a dry, clean cloth.

UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.

FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Car Care Kit (ZC-26) Motorcraft Car Wash (Canada only) (CXC-21) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Custom Clear Coat Polish (ZC–8–A) Motorcraft Custom Vinyl Protectant (U.S. only) (ZC-40-A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A)

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Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11–A) Motorcraft Detail Wash (ZC-3–A) Motorcraft Dusting Cloth (ZC-24) Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft Engine Shampoo (Canada only) (CXC-66-A) Motorcraft One Step Wash and Wax Concentrate (ZC-6-A) Motorcraft Paint Sealant (ZC-45) Motorcraft Premium Car Wash Concentrate (U.S. only) (ZC-17-B) Motorcraft Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft Premium Liquid Wax (ZC-53-A) Motorcraft Premium Windshield Washer Concentrate (ZC-32–A) Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (U.S. only) (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (Canada only) (CXC-94) Motorcraft Wheel and Tire Cleaner (ZC-37–A)

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SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy • We provide scheduled maintenance information which makes

location.

tracking routine service easy.

If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Owner Information Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.

PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other lit material away from the battery and

space, unless you are sure you have enough ventilation.

all fuel related parts.

Working with the engine off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels.

Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels.

To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed

and do not remove it while the engine is running.

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OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood until the lift cylinders hold it open.

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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT

5.4L 3V– V8 engines

1. Battery 2. Automatic transmission fluid dipstick 3. Air filter assembly 4. Engine oil dipstick 5. Brake fluid reservoir 6. Power steering fluid reservoir 7. Engine coolant reservoir 8. Engine oil filler cap 9. Windshield washer fluid reservoir

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WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specification WSB-M8B16–A2. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing. Refer to Lubricant specifications in this chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.

If you operate your vehicle in temperatures below 40° F (4.5°C), use washer fluid with antifreeze protection. Failure to use

washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.

Note: Do not put washer fluid in the engine coolant reservoir. Washer fluid placed in the cooling system may harm engine and cooling system components.

Checking and adding washer fluid for the liftgate Washer fluid for the liftgate is supplied by the same reservoir as the windshield.

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CHANGING THE WIPER BLADES It is recommended that wiper blades are renewed before winter. To replace the wiper blades: 1. Fold back the wiper arm and position the wiper blade at right angles to the wiper arm. 2. To remove, press the retaining clip (A) to disengage the wiper blade, then pull the blade down toward the windshield to remove it from the arm. 3. Install the new wiper blade on the arm and press it into place until a click is heard. Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and windshield, refer to Windows and wiper blades in the Cleaning chapter. To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.

Changing rear window wiper blade The rear wiper arm is designed without a service position. This reduces the risk of damage to the blade in an automatic car wash. To replace the wiper blade: 1. Lift and hold the wiper blade off the glass. 2. Press the release tab to unlock wiper blade from wiper arm. 3. Pull the wiper blade toward the base of the wiper arm and remove it from the arm. 4. Attach the new wiper to the wiper arm and press it into place until a click is heard.

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ENGINE OIL

Checking the engine oil Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait a few minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level indicator (dipstick).

6. Wipe the indicator clean. Insert the indicator fully, then remove it again. • If the oil level is within this

range, the oil level is acceptable. DO NOT ADD OIL.

• If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range.

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Maintenance and Specifications • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter.

• Do not overfill the engine

with oil. Oil levels above this mark may cause engine damage. If the engine is overfilled, some oil must be removed from the engine by an authorized dealer.

7. Put the indicator back in and ensure it is fully seated.

Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter. 2. If the engine oil level is not within the normal range, add only certified engine oil of the recommended viscosity. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 3. Recheck the engine oil level. Make sure the oil level is not above the upper hole or the MAX mark on the engine oil level indicator (dipstick). 4. Install the indicator and ensure it is fully seated. 5. Fully install the engine oil filler cap by turning the filler cap clockwise 1/4 of a turn until the cap is fully seated. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level indicator and/or the engine oil filler cap removed.

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Engine oil and filter recommendations Look for this certification trademark.

Use SAE 5W-20 engine oil. Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricant Standardization and Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine’s warranty use Motorcraft SAE 5W-20 or an equivalent 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine. Do not use supplemental engine oil additives, cleaners or other engine treatments. They are unnecessary and could lead to engine damage that is not covered by Ford warranty. Change your engine oil and filter according to the appropriate schedule listed in scheduled maintenance information. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced. It is recommended you use the appropriate Motorcraft oil filter (or another brand meeting Ford specifications) for your engine application.

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Maintenance and Specifications

BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service.

However, for severe usage or in high temperature climates, check the battery electrolyte level. Refer to the scheduled maintenance information for the service interval schedules. Keep the electrolyte level in each cell up to the “level indicator”. Do not overfill the battery cells. If the electrolyte level in the battery is low, you can add plain tap water to the battery, as long as you do not use hard water (water with a high mineral or alkali content). If possible, however, try to only fill the battery cells with distilled water. If the battery needs water often, have the charging system checked. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. When the battery is disconnected or a new battery installed, the transmission must learn its adaptive strategy. As a result of this, the transmission may shift firmly. This operation is considered normal and will fully update transmission operation to its optimum shift feel. Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability.

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Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted

substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.

When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps,

resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.

Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling.

For information on transmission operation after the battery has been disconnected, refer to Shift strategy in the Driving chapter. To account for customer driving habits and conditions, your automatic transmission (4R70W) electronically controls the shift quality by using an adaptive learning strategy. The adaptive learning strategy is maintained by power from the battery. When the battery is disconnected or a new battery is installed, the transmission must relearn its adaptive strategy. Optimal shifting will resume within a few hundred miles (kilometers) of operation. If the shift quality does not improve within a few hundred miles (kilometers) of operation, or if the downshifts and other throttle conditions do not function normally or after a long deceleration period, see your authorized dealer or a qualified service technician as soon as possible. Because your vehicle’s engine is also electronically controlled by a computer, some control conditions are maintained by power from the

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battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. With your foot on the brake pedal and with the A/C on, put the vehicle in D (Drive) and allow the engine to idle for at least one minute. 7. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 10 miles (16 km) or more to • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.

relearn the idle and fuel trim strategy.

If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.

ENGINE COOLANT

RECYCLE

Checking engine coolant The concentration and level of engine coolant should be checked at the intervals listed in scheduled maintenance information. The coolant concentration should be maintained at 50/50 coolant and distilled water,