2015 Ford EDGE Owners Manual

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E142440E142441Driving Aids

Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. System Lights and Messages

Note: It is possible to get a blockage warning with no blockage present; this is rare and known as a false blockage warning. A false blocked condition either self-corrects or clears after a key cycle.

The system uses radar sensors which are located behind the bumper fascia on each side of your vehicle. Do not allow mud, snow or bumper stickers to obstruct these areas, this can cause degraded system performance. If the system detects a degraded performance condition, a message warning of a blocked sensor or low visibility will appear in the information display along with a warning indicator. You can clear the information display warning but the warning indicator will remain illuminated. When you remove a blockage, you can reset the system in two ways: • While driving, the system detects at

least two objects. You cycle the ignition from on to off and then back on.

If the blockage is still present after the key cycle and driving in traffic, check again for a blockage.

The Blind Spot Information and cross traffic alert systems illuminate a yellow alert indicator in the outside mirror on the side of your vehicle the approaching vehicle is coming from. In addition, the yellow alert indicator will flash if the direction indicator is ON while a Blind Spot Warning System alert is active. Note: The alert indicator dims when the system detects nighttime darkness. Cross traffic alert also sounds a series of tones and a message appears in the information display indicating a vehicle is coming from the right or left. System Sensors

WARNING

•

Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the Blind Spot Information System as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes. The Blind Spot Information System is not a replacement for careful driving.

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• Driving in reverse faster than 7 mph

(12 km/h). Backing out of an angled parking spot.

• False Alerts Note: If your vehicle has a factory equipped tow bar and it is towing a trailer, the sensors will detect the trailer and turn the Blind Spot Information and cross traffic alert systems off to avoid false alerts. For non-factory equipped tow bars, you may want to switch the Blind Spot Information System off manually. There may be certain instances when there is a false alert by either the Blind Spot Information or the cross traffic alert system that illuminates the alert indicator with no vehicle in the coverage zone. Some amount of false alerts are normal; they are temporary and self-correct. System Errors If either system senses a problem with the left or right sensor, the Blind Spot Information System telltale will illuminate and a message will appear in the information display. All other system faults will display only with a message in the information display. See Information Messages (page 109). Switching the Systems Off and On You can temporarily switch off one or both systems in the information display. See General Information (page 100). When you switch off the Blind Spot Information System, you will not receive alerts and the information display shows a system off message. Note: The cross traffic alert system always turns on whenever the ignition is switched on. However, the Blind Spot Information System will remember the last selected on or off setting.

Reasons for messages being displayed The radar Clean the fascia area in surface is dirty or

front of the radar or remove

the obstruction.

obstructed The radar surface is not dirty or obstructed

Drive normally in traffic for a few minutes to allow the

radar to detect passing

vehicles so it can clear the

blocked state.

Heavy rain-

fall or snowfall interferes with the radar signals

No action required. The system automatically resets to an unblocked state once the rainfall or snowfall rate decreases or stops. Do not use the Blind Spot Information System or cross traffic alert in these

conditions.

System Limitations The Blind Spot Information and cross traffic alert systems do have their limitations; situations such as severe weather conditions or debris build-up on the sensor area may limit vehicle detection. The following are other situations that may limit the Blind Spot Information System: • Certain maneuvering of vehicles

entering and exiting the blind zone.

• Vehicles passing through the blind zone

at very fast rates.

• When several vehicles forming a

convoy pass through the blind zone.

The following are other situations that may limit the cross traffic alert system: • Adjacently parked vehicles or objects

obstructing the sensors.

• Approaching vehicles passing at

speeds greater than 37 mph (60 km/h).

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Driving Aids

Steering Tips If the steering wanders or pulls, check for: • Correct tire pressures. • Uneven tire wear. •

Loose or worn suspension components. Loose or worn steering components. Improper vehicle alignment.

• • Note: A high crown in the road or high crosswinds may also make the steering seem to wander or pull. Adaptive Learning The electronic power steering system adaptive learning helps correct road irregularities and improves overall handling and steering feel. It communicates with the brake system to help operate advanced stability control and accident avoidance systems. Additionally, whenever the battery is disconnected or a new battery installed, you must drive your vehicle a short distance before the system relearns the strategy and reactivates all systems. COLLISION WARNING SYSTEM (If Equipped) PRINCIPLE OF OPERATION

WARNINGS

This system is an extra driving aid. It does not replace your attention and judgment, or the need to apply the

brakes. This system does NOT automatically brake your vehicle. If you fail to press the brake pedal when necessary, you may collide with another vehicle.

You cannot switch one or both systems off when MyKey is used. See Principle of Operation (page 54). You can also have one or both systems switched off permanently at an authorized dealer. Once switched off, only an authorized dealer can switch the system back on. STEERING Electric Power Steering

WARNING

The electric power steering system has diagnostic checks that continuously monitor the system. If a fault is detected, a message displays in the information display. Stop your vehicle as soon as it is safe to do so. Switch the ignition off. After at least 10 seconds, switch the ignition on and watch the information display for a steering system warning message. If a steering system warning message returns, have the system checked by an authorized dealer.

Your vehicle has an electric power steering system. There is no fluid reservoir. No maintenance is required. If your vehicle loses electrical power while you are driving, electric power steering assistance is lost. The steering system still operates and you can steer your vehicle manually. Manually steering your vehicle requires more effort. Extreme continuous steering may increase the effort required for you to steer your vehicle. This increased effort prevents overheating and permanent damage to the steering system. You do not lose the ability to steer your vehicle manually. Typical steering and driving maneuvers allow the system to cool and return to normal operation.

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Driving Aids

The brake support system assists you in reducing any collision speed by pre-charging the brakes. If the risk of collision continues to increases after the audio-visual warning, the brake support prepares the brake system for rapid braking. The system does not automatically activate the brakes, but if the brake pedal is pressed even lightly, the brakes apply full stopping power. Using the Pre-Collision Assist System

WARNING

The Pre-Collision Assist system’s brake support reduces collision speed only if you brake your vehicle

before any collision. As in any typical braking situation, you must press your brake pedal.

You can use your information display control to adjust the warning system's sensitivity to any one of three possible settings. See General Information (page 100). Note: When possible, the manufacturer recommends using the highest sensitivity setting. If warnings are too frequent, you can reduce your system's sensitivity. Reduced sensitivity causes fewer and later system warnings. See General Information (page 100). Blocked Sensors

WARNINGS

The Pre-Collision Assist system with brake support cannot help prevent all collisions. Do not rely on this

system to replace your judgment and the need to maintain correct distance and speed.

Note: The system does not detect, warn or respond to potential collisions with vehicles to the rear or sides of your vehicle. Note: The Pre-Collision Assist system is active at speeds above approximately 5
mph (8 km/h).

The system alerts you of certain collision risks. The system's sensor detects your vehicle's rapid approach to other vehicles traveling in the same direction as your vehicle.

When your vehicle rapidly approaches another vehicle, a red warning light flashes and a tone sounds.

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If a blocked sensor message appears in the information display, dirt, water, or an object is blocking the sensor. The sensor is located behind a cover near the driver side of the lower grille. If anything blocks the

sensor, your vehicle cannot see through the sensor, and the collision warning system will not work. Possible causes for the blocked sensor message and corrective actions are listed below.

Cause

Action

The radar sensor cover in the grille is dirty

or obstructed

Clean the radar sensor cover or remove the

obstruction

The surface of the radar sensor cover is clean but the message remains in the

display

Heavy rain, spray, snow or fog in the air

interferes with the radar signals

Swirling water, snow or ice on the road surface interferes with the radar signals

System Limitations

WARNING

The Pre-Collision Assist system’s brake support only reduces collision speed if you first apply your brakes. You must brake as you would in any typical braking situation.

Due to the nature of radar technology, there may be certain instances where vehicles do not provide a collision warning. These include: •

Stationary vehicles or vehicles moving below 6 mph (10 km/h).

• Pedestrians or objects in the roadway. • Oncoming vehicles in the same lane. •

Severe weather conditions (see blocked sensor section).

Wait a short time. The radar may take

several minutes to reset after you remove

the obstruction

The Pre-Collision Assist system is tempor- arily disabled. Shortly after weather condi- tions improve, the collision warning system

automatically reactivates

The Pre-Collision Assist system is tempor- arily disabled. Shortly after weather condi- tions improve, the collision warning system

automatically reactivates

• Debris build-up on the grille near the

headlamps (see blocked sensor section). Small distance to vehicle ahead. Large steering wheel and pedal movements (very active driving style).

• •

Damage to the front end of your vehicle may alter the radar sensor's coverage area. This may result in missed or false collision warnings. Have an authorized dealer check your radar sensor for proper coverage and operation. FRONT VIEW CAMERA (If Equipped)

WARNING

The front camera system is an aid supplement device that still requires the driver to use it in conjunction with

looking out your vehicle.

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•

•

Front Normal View: Provides an image of what is directly in front of your vehicle. Front Split View: Provides an extended view of what is in front of your vehicle. Access this view by pressing the camera button from the Front Normal View screen.

DRIVE CONTROL (If Equipped) Driver Select Suspension Driver select suspension delivers a unique driving experience through a suite of sophisticated electronic vehicle systems. These systems continuously monitor your driving inputs and the road conditions to optimize ride comfort, steering and handling. Driver select suspension consists of the following systems: • Continuously controlled damping

dynamically adjusts the shock absorbers stiffness in real time to match the road surface and driver inputs. This system continuously monitors your vehicle’s motion (roll, pitch, bounce), suspension position, load, speed, road conditions, and steering to adjust the suspension damping for optimal vehicle control. Electronically power-assisted steering adjusts steering effort and feel based on your vehicle speed and your inputs. You can configure which of the modes are active when your vehicle is in (D) drive or in (S) sport. The configuration remains active until modified from the main menu on the information display. See (page 100).

•

The front view camera is located in the grille. Using the Front View Camera The front view camera provides a video image of the area in front of your vehicle. To use the front view camera system, place the transmission in any gear except reverse (R). An image of the front of your vehicle appears once you press the camera enable button and your vehicle speed is below 6 mph (10 km/h). Note: The area displayed on the screen may vary according to your vehicle's orientation or road condition. Note: The front view camera will switch off if your vehicle speed exceeds 6 mph (10 km/h). You will have to switch the system back on by using the enable button once below the speed threshold.

The camera button is located on the audio unit.

Camera Views Press the camera button to toggle between different views.

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Note: The Drive Control has diagnostic checks that continuously monitor the system to ensure proper operation. Certain types of system errors will gray out the mode selections within the information display, preventing you from changing states when the gear position is changed. Other types of errors will produce a temporary message that states a malfunction. If either condition persists for multiple key cycles, have your vehicle checked by an authorized dealer.

Modes: • Comfort – Provides a more relaxed

driving experience, maximizing comfort. Your steering effort decreases and the suspension movement is more fluid. Comfort mode is ideal when you desire enhanced traveling comfort. • Normal – Delivers a balanced

combination of comfortable, controlled ride and confident handling. This mode provides an engaging drive experience and a direct connection to the road without sacrificing any of the composure demanded from your vehicle. Sport – Provides a sportier driving experience. The suspension stiffens, with an emphasis on handling and control. The engine responds more directly to your inputs. Sport mode is ideal for use during more spirited driving.

•

Adaptive Steering You can configure which of the modes are active when your vehicle is in (D) drive or in (S) sport. The configuration remains active until modified from the main menu on the information display. See (page 100). Modes: • Normal – Default factory setting. •

Sport – Slightly higher effort required for steering with more road force felt through the steering wheel.

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Load Carrying

REAR UNDER FLOOR STORAGE Cargo Management System

The system is located in the floor of the cargo area. Lift the handle to open. CARGO NETS

WARNING

This net is not designed to restrain objects during a collision or heavy braking.

The cargo net secures lightweight objects in the cargo area. Attach the net to the anchors provided. Repeat the attachment on both sides of the vehicle.

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ROOF RACKS AND LOAD CARRIERS

WARNING

When loading the roof racks, we recommend you evenly distribute the load, as well as maintain a low

center of gravity. Loaded vehicles, with higher centers of gravity, may handle differently than unloaded vehicles. Take extra precautions, such as slower speeds and increased stopping distance, when driving a heavily loaded vehicle.

The maximum recommended load, evenly distributed on the roof rack, is 145 lb (65 kg). Note: Never place loads directly on the roof panel. The roof panel is not designed to directly carry a load.

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E142445E199571Load Carrying

For correct roof rack system function, you must place loads directly on crossbars affixed to the roof rack side rails. When using the roof rack system, we recommend you use Ford Genuine Accessory crossbars designed specifically for your vehicle. Make sure that you securely fasten the load. Check the tightness of the load before driving and at each fuel stop. LOAD LIMIT Vehicle Loading - with and without a Trailer This section will guide you in the proper loading of your vehicle, trailer or both, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum

return of vehicle design performance. Before loading your vehicle, familiarize yourself with the following terms for determining your vehicle’s weight ratings, with or without a trailer, from the vehicle’s Tire Label or Safety Compliance Certification Label: Base Curb Weight - is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight - is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment.

Payload - is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver door (vehicles exported outside the US and Canada may not have a Tire Label). Look for “THE COMBINED WEIGHT OF

OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX kg OR XXX lb.” for maximum payload. The payload listed on the Tire Label is the maximum payload for the vehicle as built by the assembly plant. If you install any aftermarket or

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E143816PAYLOADLoad Carrying

authorized-dealer installed equipment on the vehicle, you must subtract the weight of the equipment from the payload listed on the Tire Label in order to determine the new payload.

Example only:

WARNING

The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.

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Cargo Weight - includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) - is the total weight placed on each axle (front and rear) including vehicle curb weight and all payload.

GAWR (Gross Axle Weight Rating) - is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position. The total load on each axle must never exceed its Gross Axle Weight Rating.

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Note: For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer.

GVW (Gross Vehicle Weight) - is the Vehicle Curb Weight, plus cargo, plus passengers. GVWR (Gross Vehicle Weight Rating) - is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). It is shown on the Example only:

Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position. The Gross Vehicle Weight must never exceed the Gross Vehicle Weight Rating.

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WARNING

Exceeding the Safety Compliance Certification

Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.

GCW (Gross Combined Weight) - is the Gross Vehicle Weight plus the weight of the fully loaded trailer.

GCWR (Gross Combined Weight Rating) - is the maximum allowable weight of the vehicle and the loaded trailer, including all cargo and passengers, that the vehicle can handle without risking damage. (Important: The towing vehicle’s braking system is rated

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E142524E143819GCWGVWLoad Carrying

for operation at Gross Vehicle Weight Rating, not at Gross Combined Weight Rating.) Separate functional brakes should be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle. The Gross Combined Weight must never exceed the Gross Combined Weight Rating. Maximum Loaded Trailer Weight - is the highest possible weight of a fully loaded trailer the vehicle can tow. It assumes a vehicle with mandatory options, driver and front passenger weight (150 pounds [68 kilograms] each), no cargo weight (internal or external) and a tongue load of 10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel trailer). Consult an authorized dealer (or the RV and Trailer Towing Guide available at an authorized dealer) for more detailed information. Tongue Load or Fifth Wheel King Pin Weight - refers to the amount of the weight that a trailer pushes down on a trailer hitch.

Examples: For a 5000 pound (2268 kilogram) conventional trailer, multiply 5000 by 0.10 and 0.15 to obtain a proper tongue load range of 500 to 750 pounds (227 to 340 kilograms). For an 11500 pound (5216 kilogram) fifth wheel trailer, multiply by 0.15 and 0.25 to obtain a proper king pin load range of 1725 to 2875 pounds (782 to 1304 kilograms). WARNINGS

Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.

Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.

Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury.

Steps for determining the correct load limit: 1. Locate the statement "The

combined weight of occupants and cargo should never exceed XXX kg or XXX lb." on your vehicle’s placard.

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Load Carrying

*Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You decide to go golfing. Is there enough load capacity to carry you, four of your friends and all the golf bags? You and four friends average 220
pounds (99 kilograms) each and the golf bags weigh approximately 30 pounds (13.5 kilograms) each. The calculation would be: 1400 - (5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635
kilograms - (5 x 99 kilograms) - (5 x 13.5 kilograms) = 635 - 495 - 67.5 = 72.5 kilograms. *Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past two years. Measuring the inside of the vehicle with the rear seat folded down, you have room for twelve 100-pound (45-kilogram) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 pounds (99 kilograms), the calculation would be: 1400 - (2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would

2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.

3. Subtract the combined weight

of the driver and passengers from XXX kg or XXX lb.

4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lb. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lb. (1400-750 (5 x 150) = 650 lb.)

5. Determine the combined

weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.

6.

The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity:

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Load Carrying

Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles

WARNING

Loaded vehicles may handle differently than unloaded vehicles. Extra precautions, such as slower speeds and increased stopping distance, should be taken when driving a heavily loaded vehicle.

Your vehicle can haul more cargo and people than most passenger cars. Depending upon the type and placement of the load, hauling cargo and people may raise the center of gravity of the vehicle.

be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms). If you remove three 100-pound (45-kilogram) cement bags, then the load calculation would be:1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 pounds. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms. The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position.

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Towing

Load Placement To help minimize how trailer movement affects your vehicle when driving: • Load the heaviest items closest

to the trailer floor.

• Load the heaviest items

centered between the left and right side trailer tires.

• Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue. Do not allow the final trailer tongue weight to go above or below 10-15% of the loaded trailer weight.

• Select a tow bar with the

correct rise or drop. When both the loaded vehicle and trailer are connected, the trailer frame should be level, or slightly angled down toward your vehicle, when viewed from the side.

When driving with a trailer or payload, a slight takeoff vibration or shudder may be present due to the increased payload weight. Additional information regarding proper trailer loading and setting your vehicle up for towing is located in the Load Carrying chapter. See Load Limit (page 218). You can also find information in the RV & Trailer Towing Guide available at your authorized dealer, or online.

TOWING A TRAILER WARNINGS

Do not exceed the GVWR or the GAWR specified on the

certification label.

Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.

Note: Your vehicle may have electrical items, such as fuses or relays, related to towing. See Fuses (page 248). Your vehicle's load capacity designation is by weight, not by volume, so you cannot necessarily use all available space when loading a vehicle. Towing a trailer places an extra load on your vehicle's engine, transmission, axle, brakes, tires and suspension. Inspect these components periodically during, and after, any towing operation.

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Towing

RV & Trailer Towing Guide Online http://www.fleet.ford.com/towing-guides/

Website

TRAILER SWAY CONTROL (If Equipped)

WARNING

Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.

Note: This feature does not prevent trailer sway, but reduces it once it begins. Note: This feature cannot stop all trailers from swaying. Note: In some cases, if vehicle speed is too high, the system may activate multiple times, gradually reducing vehicle speed. This feature applies your vehicle brakes at individual wheels and, if necessary, reduces engine power. If the trailer begins to sway, the stability control light flashes and the message TRAILER SWAY REDUCE SPEED appears in the information display. The first thing to do is slow your vehicle down, then pull safely to the side of the road and check for proper tongue load and trailer load distribution. See Load Carrying (page 217).

RECOMMENDED TOWING WEIGHTS Note: Do not exceed the trailer weight for your vehicle configuration listed in the chart below. Note: Make sure to take into consideration trailer frontal area. Do not exceed 20 ft² (1.86 m²) for vehicles without towing package, or 30 ft² (2.79 m²) for vehicles with towing package. Note: For high altitude operation, reduce the gross combined weight by 2% per 1,000 ft (305 m) starting at the 1,000 ft (305 m) elevation point. Note: Certain states require electric trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as the vehicle’s electrical system may not include the wiring connector needed to activate electric trailer brakes.

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Towing

Your vehicle may tow a trailer provided the maximum trailer weight is less than or equal to the

maximum trailer weight listed for your vehicle configuration on the following chart.

Powertrain

Maximum trailer weight1

2.0L GTDI2
2.0L GTDI3
2.7L GTDI2
3.5L TiVCT2
3.5L TiVCT3
1Calculated with SAE J2807 method. 2Vehicle without towing package. 3Vehicle with towing package.

1,500 lb (680 kg) 3,500 lb (1,587 kg) 2,000 lb (907 kg) 2,000 lb (907 kg) 3,500 lb (1,587 kg)

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Towing

To connect the trailer’s safety chains, cross them under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground. Trailer Brakes

WARNING

Do not connect a trailer's hydraulic brake system directly to your vehicle's brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase.

Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer's specifications. The trailer brakes must meet local and federal regulations. The rating for the tow vehicle's braking system operation is at the gross vehicle weight rating, not the gross combined weight rating. Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 pounds (680 kilograms) when loaded. Trailer Lamps

WARNING

Never connect any trailer lamp wiring to the vehicle's tail lamp wiring; this may damage the electrical system resulting in a fire. Contact an authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.

ESSENTIAL TOWING CHECKS Follow these guidelines to ensure safe towing: • Do not tow a trailer until you drive your

vehicle at least 1000 miles (1600
kilometers).

• Consult your local motor vehicle laws

for towing a trailer. See the instructions included with towing accessories for the proper installation and adjustment specifications. Service your vehicle more frequently if you tow a trailer. Refer to your scheduled maintenance information. If you use a rental trailer, follow the instructions the rental agency gives you.

•

•

•

You can find information on load specification terms found on the tire label and Safety Compliance label as well as instructions on calculating your vehicle's load in the Load Carrying chapter. See Load Limit (page 218). Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight. Hitches Do not use a hitch that either clamps onto the bumper or attaches to the axle. Distribute the trailer load so 10-15% of the total trailer weight is on the tongue. Safety Chains Note: Never attach safety chains to the bumper. Always connect the trailer’s safety chains to the hook retainers of your vehicle hitch.

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Towing

Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working. Before Towing a Trailer Practice turning, stopping and backing-up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles. When Towing a Trailer • Do not drive faster than 70 mph (113

km/h) during the first 500 miles (800
kilometers).

• Do not make full-throttle starts. • Check your hitch, electrical connections

and trailer wheel lug nuts thoroughly after you have traveled 50 miles (80
kilometers).

•

• When stopped in congested or heavy traffic during hot weather, place the gearshift in position P (automatic transmission) or neutral (manual transmission) to aid engine and transmission cooling and to help A/C performance. Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades. Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective. If your transmission is equipped with a Grade Assist or Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling.

•

•

• Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.

• Avoid parking on a grade. However, if

you must park on a grade:

1. Turn the steering wheel to point your

vehicle tires away from traffic flow.

2. Set your vehicle parking brake. 3. Place the automatic transmission in

position P or manual transmission in a low gear.

4. Place wheel chocks in front and back

of the trailer wheels. (Chocks not included with vehicle.)

Launching or Retrieving a Boat or Personal Watercraft (PWC) Note: Disconnect the wiring to the trailer before backing the trailer into the water. Note: Reconnect the wiring to the trailer after removing the trailer from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of the rear bumper.

• Do not allow waves to break higher

than 6 inches (15 centimeters) above the bottom edge of the rear bumper.

Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the

components.

• Affecting drivability, emissions, and

reliability.

Replace the rear axle lubricant anytime the rear axle has been submerged in water. Water may have contaminated the rear axle lubricant, which is not normally checked or changed unless a leak is suspected or other axle repair is required.

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Towing

It is acceptable to have your front-wheel drive vehicle towed from the front if using proper wheel lift equipment to raise the front wheels off the ground. When towing in this manner, the rear wheels can remain on the ground. Front-wheel drive vehicles must have the front wheels placed on a tow dolly when towing your vehicle from the rear using wheel lift equipment. This prevents damage to the transmission. Towing an all-wheel drive vehicle requires that all wheels be off the ground, such as using a wheel lift and dollies or flatbed equipment. This prevents damage to the transmission, all-wheel drive system and vehicle. TOWING THE VEHICLE ON FOUR WHEELS - 6-SPEED AUTOMATIC TRANSMISSION - 6F35
Emergency Towing

WARNING

If your vehicle has a steering wheel lock make sure the ignition is in the accessory or on position when being

towed.

TRANSPORTING THE VEHICLE

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

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E143886Towing

If your vehicle becomes inoperable (without access to wheel dollies or vehicle transport trailer), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: •

Your vehicle is facing forward for towing in a forward direction.

• Place the transmission in neutral (N). If you cannot move the transmission into neutral (N), you may need to override it. See Transmission (page 166).

• Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 mi (80 km). Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. See Climate Control (page 124). Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome. We designed these guidelines to prevent damage to your transmission. 2.0L EcoBoost vehicles with automatic transmission (6F35) CANNOT be flat-towed (all wheels on the ground) as vehicle or transmission damage may occur. Front-wheel Drive Vehicles We recommend you tow your vehicle with the front wheels off the ground by using a tow dolly, or with all four wheels off the ground using a vehicle transport trailer. If you are using a tow dolly, follow the instructions specified by the equipment provider.

All-wheel Drive Vehicles We recommend you tow your vehicle with all four (4) wheels off the ground using a vehicle transport trailer. Otherwise, you cannot recreational tow your vehicle. TOWING THE VEHICLE ON FOUR WHEELS - 6-SPEED AUTOMATIC TRANSMISSION - 6F50/6F55
Emergency Towing

WARNING

If your vehicle has a steering wheel lock make sure the ignition is in the accessory or on position when being

towed.

If your vehicle becomes inoperable (without access to wheel dollies or vehicle transport trailer), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: •

Your vehicle is facing forward for towing in a forward direction.

• Place the transmission in neutral (N). If you cannot move the transmission into neutral (N), you may need to override it. See Transmission (page 166).

• Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 mi (80 km). Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. See Climate Control (page 124).

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Towing

3. Turn the vehicle off by turning the

ignition key past the accessory position. The key position is between the accessory and off positions. See Ignition Switch (page 150).

4. Disconnect the negative (black) cable from the battery. See Changing the 12V Battery (page 269).

Note: The anti-theft system does not work until you reconnect the battery cable. Start the engine within 15 minutes of reconnecting the battery cable. All Vehicles • Do not exceed 65 mph (105 km/h). •

Start the engine and allow it to run for five minutes at the beginning of each day and every six hours thereafter. With the engine running and your foot on the brake, shift into drive (D) and then into reverse (R) before shifting back into neutral (N).

Front-wheel Drive Vehicles Alternatively, you can tow your front-wheel drive vehicle with the front wheels off the ground by using a tow dolly, or with all four wheels off the ground using a vehicle transport trailer. If you are using a tow dolly, follow the instructions specified by the equipment provider. All-wheel Drive Vehicles Alternatively, you can tow your all-wheel drive vehicle with all four wheels off the ground using a vehicle transport trailer. Do not tow your all-wheel drive vehicle with the front wheels off the ground (by using a tow dolly) and the rear wheels on the ground. This causes damage to your all-wheel drive system. If you are using a vehicle transport trailer, follow the instruction specified by the equipment provider.

Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome. We designed these guidelines to prevent damage to your transmission. You can tow your 2.7L EcoBoost or 3.5L (6F50 or 6F55) equipped vehicle with all four wheels on the ground. If you tow your vehicle with all four wheels on the ground: • • Release the parking brake. Vehicles with Keyless Start 1. Start the vehicle by pressing the brake

Tow only in the forward direction.

pedal, and then pressing the keyless start button until the vehicle starts. 2. Press the brake pedal and shift the

gearshift into neutral (N).

3. Turn the vehicle off by pressing the

keyless start button once.

4. Disconnect the negative (black) cable

from the battery. You need the door key to lock and unlock doors when the battery cable is disconnected. See Changing the 12V Battery (page 269). Note: The anti-theft system does not work until you reconnect the battery cable. Start the engine within 15 minutes of reconnecting the battery cable. Vehicles with an Ignition Key 1. Start the vehicle by pressing the brake pedal, and then turning the ignition key until the vehicle starts.

2. Press the brake pedal and shift the

transmission into neutral (N).

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Driving Hints

BREAKING-IN You need to break in new tires for approximately 300 miles (480
kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Do not tow during the first 1000 miles (1600 kilometers). ECONOMICAL DRIVING Fuel economy is affected by several things such as how you drive, the conditions you drive under and how you maintain your vehicle. There are some things to keep in mind that may improve your fuel economy: • Accelerate and slow down in a smooth,

moderate fashion.

• Drive at steady speeds. • Anticipate stops; slowing down may

eliminate the need to stop.

• Combine errands and minimize

stop-and-go driving. • When running errands, go to the

furthest destination first and then work your way back home.

• Close the windows for high-speed

driving.

• Drive at reasonable speeds. (Traveling

at 65 mph/105 kph uses about 15% less fuel than traveling at 75 mph/121
kph). Keep the tires properly inflated and use only the recommended size.

•

• Use the recommended engine oil. • Perform all regularly scheduled

maintenance.

There are also some things you may want to avoid doing because they reduce your fuel economy: • Avoid sudden or hard accelerations. • Avoid revving the engine before turning

off the car.

• Avoid long idle periods. • Do not warm up your vehicle on cold

mornings.

• Reduce the use of air conditioning and

heat.

• Avoid using speed control in hilly

terrain.

• Do not rest your foot on the brake

pedal while driving.

• Avoid carrying unnecessary weight

(approximately 1 mpg [0.4
kilometers/liter] is lost for every 400
lbs [180 kilograms] of weight carried). • Avoid adding particular accessories to

your vehicle (e.g. bug deflectors, rollbars/light bars, running boards, ski racks).

• Avoid driving with the wheels out of

alignment.

COLD WEATHER PRECAUTIONS The functional operation of some components and systems can be affected at temperatures below -13°F (-25°C). DRIVING THROUGH WATER

WARNING

Do not drive through flowing or deep water as you may lose control of your vehicle.

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Driving Hints

FLOOR MATS

WARNINGS

Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that

leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.

Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal

injury.

Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position.

Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to

prevent them from moving and interfering with the pedals or the ability to control the vehicle.

Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation. Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that

have been removed for cleaning or replacement.

Note: Driving through standing water can cause vehicle damage. Note: Engine damage can occur if water enters the air filter. Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the front rocker area of your vehicle.

When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so: •

Lightly press the brake pedal to dry the brakes and to check that they work.

• Check that the horn works. • Check that the exterior lights work. •

Turn the steering wheel to check that the steering power assist works.

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E176360Driving Hints

WARNINGS

Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. Failure to properly follow floor mat installation or attachment instructions can potentially cause

interference with pedal operation causing a loss of vehicle control.

To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. To remove the floor mat, reverse the installation procedure.

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E142666Roadside Emergencies

ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • •

24 hours a day, seven days a week. For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio.

Roadside Assistance covers: • A flat tire change with a good spare, if

provided with the vehicle (except vehicles supplied with a tire inflation kit). Battery jump start. Lock-out assistance (key replacement cost is the customer's responsibility). Fuel delivery — independent service contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (7.6 L) of gasoline or 5 gal (18.9 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.

• Winch out — available within 100 ft

(30.5 m) of a paved or county maintained road, no recoveries. Towing — independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest

• •

•

•

authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km).

Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services. Vehicles Sold in the United States: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is in the owner's information portfolio in the glove compartment. United States Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company reimburses a reasonable amount for towing to the nearest dealership within 35 mi (56 km). To obtain reimbursement information, United States Ford vehicle customers call 1-800-241-3673. Customers need to submit their original receipts. Vehicles Sold in Canada: Getting Roadside Assistance Canadian customers who require roadside assistance, call 1-800-665-2006. Vehicles Sold in Canada: Using Roadside Assistance For your convenience, you may complete the roadside assistance identification card found in the centerfold of your warranty guide and retain for future reference.

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Roadside Emergencies

The hazard warning button is located on the instrument panel. Use it when your vehicle is

creating a safety hazard for other motorists. • Press the button to turn on the hazard

warning function, and the front and rear direction indicators will flash.

• Press the button again to turn them

off.

FUEL SHUTOFF

WARNING

Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.

In the event of a moderate to severe collision, this vehicle includes a fuel pump shutoff feature that stops the flow of fuel to the engine. Not every impact will cause a shutoff. Should your vehicle shut off after a collision, you may restart your vehicle. For vehicles equipped with a key system: 1. Switch off the ignition. 2. Switch on the ignition. 3. Repeat Steps 1 and 2 to re-enable the

fuel pump.

For vehicles equipped with a push button start system: 1. Press the START/STOP button to

switch off the ignition.

2. Press the brake pedal and press the

START/STOP button to switch on the ignition.

Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca. Sykes Assistance Services Corporation administers the Roadside Assistance program. You must receive covered services in Canada or the continental United States. Coverage extends to vehicles that use public, non-seasonal, annually traveled roadways. Roadside Assistance coverage does not extend to vehicles involved in cross-country driving, logging, autocross and any other form of off-road use. Well maintained roads and surfaces help ensure safe travel for the supplier, and allow their representatives to perform service as per the standard operating procedures. In Remote Locations If our supplier cannot take your vehicle by road to the nearest authorized dealership, transportation by rail or water may be necessary. The program covers a tow to the dock or rail terminal and also to the dealership at the end of the trip. For rail or water transportation, however, contact your authorized dealer to confirm if you are eligible for additional coverage before you authorize or pay for the service. Call the Ford Roadside Assistance at 1-800-665-2006 for additional information. HAZARD WARNING FLASHERS Note: If used when the vehicle is not running, the battery will lose charge. There may be insufficient power to restart your vehicle.

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Roadside Emergencies

Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle's electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Turn all accessories off. Connecting the Jumper Cables

WARNING

Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.

Note: In the illustration, the bottom vehicle represents the booster vehicle.

3. Remove your foot from the brake pedal and press the START/STOP button to switch off the ignition.

4. You can either attempt to start the engine by pressing the brake pedal and the START/STOP button, or switch on the ignition only by pressing the START/STOP button without pressing the brake pedal. Both ways re-enable the fuel system.

Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once your vehicle determines that the systems are safe, then the vehicle will allow you to restart. Note: In the event that your vehicle does not restart after your third attempt, contact an authorized dealer. JUMP STARTING THE VEHICLE

WARNINGS

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in personal injury or vehicle damage. Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Use only an adequate-sized cable with insulated clamps.

Preparing Your Vehicle Note: Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a 12-volt supply to start your vehicle.

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Roadside Emergencies

Jump Starting 1. Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000
rpms, as shown in your tachometer.

2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been

started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.

1. Connect the positive (+) jumper cable

to the positive (+) terminal of the discharged battery.

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

4. Make the final connection of the

negative (-) cable to an exposed metal part of the stalled vehicle's engine, or connect the negative (-) cable to a ground connection point if available.

WARNING

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.

A spark may cause an explosion of the gases that surround the battery.

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1. Remove the jumper cable from the ground metal surface or connecting point, if available.

4213E1426644132E142665Roadside Emergencies

2. Remove the jumper cable on the

negative (-) terminal of the booster vehicle's battery.

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle's battery.

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle's battery.

After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the battery can recharge. POST-CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and indicators will turn off when: • •

You press the hazard control button. You press the panic button on the remote entry transmitter (if equipped). Your vehicle runs out of power.

•

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Customer Assistance

These are some of the items that can be found online: • U.S. dealer locator by Dealer Name,

City/State or Zip Code.

Ford Extended Service Plans. Ford Genuine Accessories. Service specials and promotions.

• Owner Manuals. • Maintenance Schedules. • Recalls. • • • In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Twitter @FordServiceCA (English Canada) @FordServiceQC (Quebec) Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.

3.

2.

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or remanufactured or other parts that are authorized by Ford. Away From Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com

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Customer Assistance

California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18
months of ownership of a new vehicle or the first 18000 miles (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR

3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).

In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is