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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


Scheduled Maintenance


EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. They are listed below:


Normal vehicle axle maintenance


Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the axle assembly has been submerged in water. The axle and PTO fluids should be changed anytime the axle and PTO have been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open throttle for extended periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles (4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) fluid change interval may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to Maintenance product specifications and capacities in the Maintenance and Specifications chapter for details). The axle fluid should be changed anytime an axle has been submerged in water.


Police/Taxi/Livery vehicle axle maintenance


Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. The axle fluid should be changed anytime the axle has been submerged in water.


California fuel filter replacement


If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.


liability prior to the completion of the vehicle’s useful


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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


❑ ❑ ❑ Scheduled Maintenance


Middle East hot climate specifications


If operating conditions are normal and you drive your vehicle under typical, everyday conditions and you are using an API performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc.). Edge/MKX AWD only – vehicles operating off-road in sand during high ambient temperatures must replace the AWD PTU (All-wheel drive Power Transfer Unit) lube every 20,000 miles (32,000 km).


Engine air filter & cabin air filter replacement


Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.


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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


❑ ❑ ❑ Scheduled Maintenance


ENGINE COOLANT CHANGE RECORD Initial change


6 years or 105,000 miles (168,000 km) (whichever comes first)


After initial change Every 3 years or 45,000 miles (72,000 km)


Engine coolant change log


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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


Index


ABS (see Brakes) .....................180
Accessory delay ..........................68
Airbags (police) ........................290
Airbag supplemental restraint system ................................112, 122
and child safety seats ............114
description ......................112, 122
disposal ....................................124
driver airbag ....................115, 123
indicator light .................122, 124
operation .........................115, 123
passenger airbag .............115, 123
side airbag ...............................122
Air cleaner filter ...............260, 263
Air conditioning ..........................44
Air suspension ...........................184
description ..............................184
Alternator ..................................273
Antifreeze (see Engine coolant) ................238
Anti-lock brake system (see Brakes) ......................180–181
Anti-theft system ........................84
Audio system (see Radio) ................26, 28, 32, 37
Automatic transmission


driving an automatic overdrive .................................186
fluid, adding ............................257
fluid, checking ........................257
fluid, refill capacities ..............264
fluid, specification ..................264
Police and fleet vehicles ........270
Auxiliary power point .................67
328


Axle


lubricant specifications ..........264
Police and fleet vehicles ........272
refill capacities ........................264
traction lok ..............................185


Battery .......................................236
acid, treating emergencies .....236
jumping a disabled battery ....208
maintenance-free ....................236
Police vehicles ........................272
replacement, specifications ...263
servicing ..................................236
Belt-Minder威 .............................107
Booster seats .............................139
Brakes ................................179–180
anti-lock ...........................180–181
anti-lock brake system (ABS) warning light ...........................181
fluid, checking and adding ....257
fluid, refill capacities ..............264
fluid, specifications .................264
lubricant specifications ..........264
police .......................................281
shift interlock ..........................185
Bulbs ............................................53


Capacities for refilling fluids ....264
Cell phone use ..............................9
Changing a tire .........................201
Child safety seats ......................129
attaching with tether straps ..137
in front seat ............................129
in rear seat ......................129, 133
LATCH .....................................134
recommendations ...................127


2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


Child safety seats - booster seats ...........................................139
Cleaning your vehicle


engine compartment ..............222
instrument panel ....................224
interior .....................................225
plastic parts ............................223
washing ....................................221
waxing .....................................221
wheels ......................................222
wiper blades ............................224


Climate control (see Air conditioning or Heating) ............44
Clock adjust


6-CD in dash .............................40
AM/FM .......................................27
AM/FM/CD .................................30
AM/FM/Tape/CD .......................35
Console ........................................67
Controls


power seat .................................93
steering column ........................72


Coolant


checking and adding ..............238
refill capacities ................241, 264
specifications ..........................264
Cooler ........................................275
Cruise control (see Speed control) ....................71
Cupholder(s) ...............................97
Customer Assistance ................190


Ford Extended Service Plan ..................................302, 305
Getting assistance outside the U.S. and Canada .....................217
Getting roadside assistance ...190
Getting the service you need .........................................213


Index


Ordering additional owner’s literature .................................219
Utilizing the Mediation/Arbitration Program ...................................217


Daytime running lamps (see Lamps) ................................48
Defrost


rear window ..............................46


Dipstick


automatic transmission fluid ..........................................257
engine oil .................................233


Driving under special conditions ..................................188
through water .........................189


Electronic message center .........19
Emergencies, roadside


jump-starting ..........................208
Emergency Flashers .................191
Emission control system ..........254
Engine ........................................267
cleaning ...................................222
coolant .....................................238
fail-safe cooling .......................242
idle speed control ...................236
lubrication specifications .......264
refill capacities ........................264
service points ..................231–232
starting after a collision .........192
Engine block heater .................178


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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


Index


Engine oil ..................................233


change oil soon warning, message center .......................233
checking and adding ..............233
dipstick ....................................233
filter, specifications ........235, 263
recommendations ...................235
refill capacities ........................264
specifications ..........................264
Event data recording ....................7
Exhaust fumes ..........................177


Fail safe cooling ........................242
Fire suppression system (police) ..............................286, 288
Flexible Fuel Vehicle (FFV) ....244
Floor mats ...................................73
Fluid capacities .........................264
Fog lamps ....................................48
Fuel ............................................244


calculating fuel economy ............................23, 251
cap ...........................................247
capacity ...................................264
choosing the right fuel ...........248
detergent in fuel .....................249
filling your vehicle with fuel ...........................244, 247, 251
filter, specifications ........244, 263
fuel pump shut-off switch .....192
improving fuel economy ........251
octane rating ...................249, 267
quality ......................................249
running out of fuel .................250
safety information relating to automotive fuels .....................244


330


Fuel - flex fuel vehicle (FFV) .........................244, 248–249
Fuses ..........................................193


Gas cap (see Fuel cap) ............247
Gas mileage (see Fuel economy) .................251
Gauges .........................................17


Hazard flashers .........................191
Headlamps ...................................47
aiming ..................................49, 51
autolamp system .......................47
bulb specifications ....................54
daytime running lights .............48
flash to pass ..............................48
high beam .................................48
replacing bulbs ...................55, 60
turning on and off ....................47


Heating


heating and air conditioning system .................................43–44
Hood ..........................................230


Idle Meter ..................................271
Ignition ...............................174, 267
Illuminated visor mirror .............66
Infant seats (see Safety seats) .....................129
Inspection/maintenance (I/M) testing ........................................256


2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


Instrument panel


cleaning ...................................224
cluster ........................................12
lighting up panel and interior .......................................49


Jack ............................................201
positioning ...............................201
storage .....................................201
Jump-starting your vehicle ......208


Keyless entry system .................82
autolock .....................................74
keypad .......................................82
programming entry code .........82
Keys .......................................74, 87
positions of the ignition .........174


Lamps


autolamp system .......................47
bulb replacement specifications chart ..................54
daytime running light ...............48
fog lamps ...................................48
headlamps .................................47
headlamps, flash to pass ..........48
instrument panel, dimming .....49
interior lamps .....................52–54
Police red/white map light .....282
replacing bulbs ...................55, 60
LATCH anchors .........................134
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........181


Limited slip axle (see Traction Loc) ....................185


Index


Load limits .................................163
Locks


autolock .....................................74
childproof ..................................76
doors ..........................................74
Lubricant specifications ...........264
Lug nuts ....................................207
Lumbar support, seats ...............95


Message center .....................19–20
english/metric button ...............23
system check button ................23
warning messages .....................23
Mirrors .........................................69


automatic dimming rearview mirror ........................................69
fold away ...................................70
heated ........................................70
side view mirrors (power) .......69


Mobile media system


Police and fleet vehicles ........282
Motorcraft威 parts ......228, 244, 263


Octane rating ............................249
Oil (see Engine oil) ..................233


Parking brake ............................182
Parts (see Motorcraft威 parts) ...........263
Passenger Occupant Classification Sensor ...................99
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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


Index


Pedals (see Power adjustable foot pedals) .................................70
Power adjustable foot pedals .....70
Power distribution box (see Fuses) ...............................196
Power distribution connector (police and fleet vehicles) .......273
Power door locks ........................74
Power mirrors .............................69
Power point .................................67
Rear (police) ...........................274
Power steering ..........................184
fluid, checking and adding ....256
fluid, refill capacity ................264
Power Windows ...........................68


Radio ..........................26, 28, 32, 37
Rear window defroster ...............46
Recommendations for attaching safety restraints for children ......................................127
Relays ................................193, 200
Remote entry system .................78
illuminated entry ......................81
locking/unlocking doors ...........78
opening the trunk .....................79
panic alarm ...............................79
replacement/additional transmitters ...............................80
replacing the batteries .............79
Roadside assistance ..................190


Safety belts (see Safety restraints) ............97, 102, 104–106
332


Safety Canopy ...........................122
Safety defects, reporting ..........220
Safety restraints ..........97, 102–106
Belt-Minder威 ...........................107
extension assembly ................106
for adults .................102, 104–105
for children .............................125
lap belt ....................................103
Occupant Classification Sensor ........................................99
warning light and chime ...............................106–107


Safety restraints - LATCH anchors ......................................134
Safety seats for children ..........129
Safety Compliance Certification Label ....................268
Scheduled Maintenance Guide


Normal Scheduled Maintenance and Log .............311
Seat belt extenders (police) ....281
Seats ............................................89
child safety seats ....................129
cleaning ...................................226
front seats .................................91
heated ........................................96
Heavy duty (police) ...............281


SecuriLock passive anti-theft system ....................................84, 87
Servicing your vehicle ..............229
Setting the clock


AM/FM/In-dash 6 CD ................40
AM/FM single CD .....................30
AM/FM stereo ...........................27
AM/FM/Tape/CD .......................35


Spark plugs, specifications .....................263, 267


2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


Specification chart, lubricants ...................................264
Speed control ..............................71
Speedometer


calibrated (police) ..................282
Starting a flex fuel vehicle .......176
Starting your vehicle ........174–176
jump starting ..........................208


Steering wheel


controls ......................................72
tilting .........................................66


Suspension


heavy duty (police) ................275


Tilt steering wheel ......................66
Tire Pressure Monitoring System (TPMS)


Tires, Wheels and Loading ....158
Police and fleet vehicles ........276
Tires ...........................143–144, 201
alignment ................................151
care ..........................................147
changing ..........................201, 205
checking the pressure ............147
inflating ...................................145
label .........................................157
police vehicles ........................276
replacing ..................................149
rotating ....................................151
safety practices .......................150
sidewall information ...............152
snow tires and chains ............163
spare tire .........................201, 203
terminology .............................144
tire grades ...............................144
treadwear ........................143, 148


Index


Towing .......................................170
recreational towing .................173
trailer towing ..........................170
wrecker ....................................211
Traction control ........................183
Traction-lok rear axle ...............185
Transmission .............................186
brake-shift interlock (BSI) ....185
fluid, checking and adding (automatic) .............................257
fluid, refill capacities ..............264
lubricant specifications ..........264
Trunk ...........................................76
Pack and loading ....................284
remote release ....................73, 79
..................................52


Turn signal


Vehicle Identification Number (VIN) ..........................................268
Vehicle loading ..........................163
Ventilating your vehicle ...........177


Warning lights (see Lights) .......12
Washer fluid ..............................232
Water, Driving through .............189
Windows


power .........................................68


Windshield washer fluid and wipers ..........................................65
checking and adding fluid .....232
replacing wiper blades ...........232
Wrecker towing .........................211


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2011 Crown Victoria (cro) Owners Guide, 3rd Printing USA (fus)


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