2011 Ford Crown Victoria Owners Manual

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ENGINE DATA Engine

Cubic inches Required fuel

Firing order Ignition system Spark plug gap

Compression ratio

Engine drivebelt routing

4.6L V8 engine

4.6L FFV V8 engine

281

281

Minimum 87 octane Minimum 87 octane or

1-3-7-2-6-5-4-8

Coil on plug

0.052–0.056 inch (1.32–1.42 mm)

9.4:1

Ethanol (E85) 1-3-7-2-6-5-4-8

Coil on plug

0.041–0.047 inch (1.04–1.20 mm)

9.4:1

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IDENTIFYING YOUR VEHICLE

Safety Compliance Certification Label The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s door or the edge of the driver’s door.

Vehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number.

XXXXXXXXXXXXXXXXX

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The Vehicle Identification Number (VIN) contains the following information: 1. World manufacturer identifier 2. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number

TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents.

Description Four-speed automatic overdrive (4R75E)

Code

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This information is intended to aid the operators of police or fleet vehicles (used in severe duty, high mileage operations) in understanding the required maintenance services for such vehicles. It covers maintenance services for vehicles equipped with Heavy Duty packages. However, other vehicles operated under the conditions listed in this supplement are also considered “severe service” vehicles and should be serviced and maintained as described in this chapter and the Scheduled Maintenance Guide chapter.

CONTACT US Ford Fleet Hotline - The Ford Fleet Hotline provides police and fleet customers with direct access to Ford Motor Company for fleet sales or service information. The hotline number is (800) 34-FLEET. Ford Fleet website - Additionally, Ford maintains a website for police and other fleet vehicles. The Ford Fleet website is located at www.fleet.ford.com. Police and fleet vehicles are manufactured with certain heavy duty parts that are designed specifically for the varying demands and unique requirements under which they are operated. Note: As the police proportion of the Crown Victoria market continues to increase, some of these heavy duty components have become standard across the Crown Victoria line to reduce parts and manufacturing complexity. Components that are part of the option packages are listed below and on the following pages with a brief outline of their major features and their contribution to overall vehicle performance, handling and usage. Failure to maintain your vehicle(s) properly may restrict your warranty coverage, reduce vehicle performance and operational capabilities and adversely affect driver-passenger safety. The severe duty maintenance intervals are listed in the Scheduled Maintenance Guide chapter. The descriptions, specifications and material described in this publication were in effect at the time the publication was approved for printing. Ford Motor Company reserves the right to discontinue models at any time, or change specifications, design or testing procedures without notice and without incurring obligation.

TRANSMISSION The police vehicle has a unique high-performance powertrain including transmission and an aluminum driveshaft, which is designed for maximum vehicle performance. Due to the nature of this powertrain, some powertrain noise may be present. 270

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Driving in the overdrive cancel mode for prolonged periods at high speeds will deteriorate performance and may cause extensive engine damage. Crown Victoria police vehicles are designed to operate in the performance will be obtained in cancel mode should only be used in situations noted in this publication.

(Overdrive) gear selector position while in pursuit. Optimum

(Overdrive). Operation in the overdrive

WARNING: Under no circumstances should the aluminum driveshaft be replaced with a steel driveshaft. Doing so will

adversely affect vehicle operation which could lead to personal injury.

POWERTRAIN OVERSPEED PROTECTION The powertrain control module (PCM) includes logic to electronically prevent powertrain overspeed in any transmission selector position.

IDLE METER Your vehicle may be equipped with an idle meter to indicate how much time the vehicle is idling in P (Park) or N (Neutral). The meter is incorporated with the vehicle odometer. Pressing the odometer-reset button once will display the trip odometer (miles followed by a “T” for trip odometer). Pressing the odometer-reset button a second time will display the idle meter (hours followed by an “h”for hours). The idle meter only accumulates time when the vehicle is in P (Park) or N (Neutral). Displayed time is cumulative for the vehicle. It cannot be reset to zero. Police/Fleet vehicles often experience long periods of idling, during which engine oil will continue to break down but mileage is not accumulated on the odometer. To assist fleet managers in maintaining proper oil change intervals, the idle meter will help determine when an oil change is required. For every hour that the vehicle idles, it has accumulated the equivalent of approximately 33 miles (53 km) of driving. Using the combination of the vehicle odometer and idle meter allows the fleet manager to better determine when the oil needs to be changed. Example: When the odometer has accumulated 3,000 miles (4,828 km) and the idle meter shows 61 hours, a 5,000 mile (8047 km) oil change interval will have been reached: 3,000 road miles + (61 idle hours x 33 miles/idle hour) = 5,013 miles. In metric units this calculation would be 4,828 kilometers + (61 idle hours x 53 km/idle hour) = 8,061 km.

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REAR AXLE

Axle break-in – Police and middle eastern countries only Rear axles in vehicles destined for use by police or in middle eastern countries are equipped with a synthetic lubricant. Do not drive over 100 mph (160 km/h) for the first 1,000 miles (1,600 km) to allow axle components to wear in. Additionally, only synthetic lubricant as specified below should be used when maintenance is performed on the rear axle.

Lubricant specifications Item

Ford part name

Rear axle lubricant

Motorcraft SAE 75W-140 High Performance Synthetic Rear Axle Lubricant

ELECTRICAL

Ford part number XY-75W140-QL WSL-M2C192-A

Ford specification

Battery - police The Motorcraft威 maintenance-free battery normally does not require additional water during its life. However, for severe service usage or in high temperature climates, the electrolyte level should be checked at least every five months or 5,000 miles (8,000 km). If the electrolyte level is below the level indicator in any cell, add enough pure water to bring the level up to the indicator. Never add electrolyte (battery acid) to the battery as this could shorten battery life. Battery - long term storage Make sure that the battery is fully charged before putting the vehicle in storage. Disconnect the negative cable if it will be stored for an extended period of time. If the battery is discharged, allow it to warm to a moderate temperature, such as 60°F (16°C), and use a battery charger rather than the vehicles charging system to bring the battery back to full charge. Use a battery charger designed for commercial use such as the Rotunda GR-1. Never let a fully discharged battery remain discharged for a long period of time. Extended storage in a discharge state can cause irrecoverable damage to the internal components or cracking of the container. As a battery approaches a discharged state it becomes easier for the electrolyte to freeze. If it freezes and expands it may crack the battery case. 272

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Alternator - police The high-output alternator provides 200 amperes of current to support the high power requirements of modern police equipment. Output at idle is approximately 130 amperes. Current demand by both the vehicle and all energized police equipment in excess of this amount during vehicle idling will place the electrical system into a discharge condition. Electrical power management systems should be applied if necessary to avoid discharging the battery.

Power distribution connector Power for aftermarket equipment can be obtained from the power distribution connector located under the glove compartment. This connector contains several fused power feeds and inputs available for the addition of accessories. The following tables show the circuits available for equipment.

Police

Function

Gauge

5A Start Vehicle speed signal Battery saver 20A Battery 15A Battery 50A Battery 20A Run/Acc 20A Battery 20A Run/Acc Hazard out 50A Battery Hazard In

18
18
18
14
18
10
14
14
14
18
10
18

Taxi

Function

Gauge

Not used Vehicle speed signal Battery saver 50A Battery Not used

— 20
18
10
—

Pin 10
11
12

Pin

Color

Red/Black Gray/Black

Dark green/Light green

Light green

Orange/Light green

Tan/Yellow

Pink

Light Blue/White

Tan

Black/Yellow Red/White Gray/White

Color

—

Gray/Black

Light green/Orange

Light green

—

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Taxi

Function

Gauge

50A Battery 20A Run/Acc 10A Run/Acc 50A Battery Not used 50A Battery 10A Run/Acc

10
12
14
10
— 10
14

Pin 10
11
12

Color

Tan/Yellow White/Pink

Light Blue/White

Yellow

—

Red/White Gray/White

The mating connector is provided on the end of the power distribution connector. The vehicle modifier can either purchase pins for the mating connector and install them on the wires before they are inserted into the connector, thereby avoiding any splicing, or purchase an optional power pigtail for the interface. The power pigtail (P/N 14A411) plugs into the power distribution connector and provides blunt cut wires ready for splicing by the vehicle modifier. See the Police Interceptor Modifier Guide for more details.

Rear power point - police The rear power point is a battery access port for police auxiliary equipment mounted in the trunk. It is capable of supplying 80 amps of battery power. The front power distribution box (PDB) contains two 50 amp fuses, which protect the power point. Battery access is via two studs contained in an enclosure, mounted in the trunk, on the right side fender support. The terminal with the red wires is the battery positive, and the terminal with the black wire is the ground. Remove both fuses in the front PDB before removing the cover to the rear power point. Ensure load devices can be turned off, and are switched off when reinserting fuses.

WARNING: Under no circumstance should the rear power point cover be removed without first pulling the two fuses in the front

power distribution box. Removing cover without pulling fuses could result in an electrical hazard, and result in personal injury. Shut off load devices before inserting fuses.

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Headlight flashers (wig-wags) - police An interfacing connector is provided on the headlight circuit for use of the headlights as alternating flashers (wig-wags). The connector is located in front of the radiator. A protective cap is attached to prevent contaminants from entering the connector when a wig-wag module is not installed. When installing a headlight flasher (wig-wag) module, remove the connector and tape it to the wigwag module harness. This will ensure that the cap is available to be reattached if the wig-wag module is removed. For additional information, refer to the Crown Victoria Wiring Diagram Manual. If your vehicle is equipped with one of the optional Police Interceptor Equipment packages, the connector will already be used by the supplied wig-wag module that comes with the option package. Note: Use of the wig-wag feature overrides normal operation of the high beam headlights, including flash-to-pass. However, the low beam headlights will remain on and unaffected.

HEAVY DUTY SUSPENSION - POLICE This option includes certain heavy duty components that contribute to the vehicle’s stability and road handling capability under extremes of operation. The police vehicle has a heavy duty steering gear, extra control shock absorbers and heavy duty front and rear stabilizer bars.

COOLERS It is strongly recommended that auxiliary devices such as lights not be installed at the grille. Such devices will reduce airflow through the grille and could potentially impact the cooling system performance.

Oil cooler - police The 4.6L engine has an engine oil cooler to maintain engine oil temperatures.

Engine and transmission coolers External transmission and power steering coolers are located behind the grille and in front of the radiator. It is strongly recommended that auxiliary devices such as lights and sirens not be installed in the air path of these coolers as they will impact cooling system performance.

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WHEELS/TIRES/BRAKES

Wheel rims - police To withstand the demands placed on vehicles driven under heavy duty service conditions, Ford Motor Company installs heavy duty steel wheels.

Tires - police Tires (including the spare) are speed-rated radials for police use. Use only the recommended tire size and speed ratings. In regions with snow and ice during the winter months, installation of snow tires may be desirable. Snow tires will usually exhibit a drop in dry pavement handling, but many show an increase in snow and ice traction. When snow tires are used, they should be installed on all four wheels, never on the drive wheels only. Tires - long term storage Most high performance tires are made with a nylon overlay. As such, the following steps should be taken to avoid flatspotting when the vehicles are not used for a period of time. • Fleets should store the vehicles with 44 psi (303 kPa) in the tires. • If the vehicle is stored for periods longer than 30 days, it should be moved several feet at least once during each 30-day period, so that a different portion of the tread contacts the ground. • Tire pressure should be reduced to the recommended pressure shown on the vehicle certification label before the vehicle is placed back into service.

Training the tire pressure monitoring system (TPMS) All Crown Victorias are equipped with a tire pressure monitoring system (TPMS) that illuminates a low tire pressure warning light on the instrument cluster when one or more of your tires is significantly under-inflated.

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Each road tire, as well as the spare, is equipped with a tire pressure sensor fastened to the inside of the rim, opposite (180 degrees) from the valve stem. The signal from each transmitter is digitally unique to avoid interference from transmitters on other nearby vehicles. Note: The spare has a TPMS sensor, but is not programmed to the module.

Changing tires with a TPMS Care should be taken avoid damaging the sensor and band during mounting or dismounting. Please refer to the Crown Victoria Workshop Manual for the complete mount and dismount procedure. This is critical, as the procedure is different from previous model years due to the introduction of the TPMS. When a new tire/wheel is installed, the TPMS sensor located in the new tire/wheel needs to be “trained” to the vehicle. TPMS training tools, such as P/N 8C2Z-1A203-A, can be purchased from any Ford dealer for use by the driver or shop technician for training the system after maintenance has been performed that requires system training. The Tire Pressure Monitor Activation Tool, P/N 204-363, has more functionality and is designed primarily for shop use. For either tool, follow the training instructions as outlined below. Note: This procedure is also included in the Crown Victoria Workshop Manual.

TPMS reset tips: • To reduce the chances of interference from another vehicle, the TPMS reset procedure should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the TPMS reset procedure at the same time.

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Crown Victoria Severe Duty • Do not wait more than two minutes between resetting each tire sensor

or the system will time-out and the entire procedure will have to be repeated on all four wheels.

• A double horn chirp indicates the need to repeat the procedure. TPMS reset procedure Note: It is recommended that you read the entire procedure before attempting. Note: To enter the reset mode, Steps 1–6 MUST be completed within 60 seconds. 1. Place the ignition in the off position and keep the key in the ignition. 2. Press and release the brake pedal.

3. Cycle the ignition from off to on three times ending in the on position - DO NOT start the engine.

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4. Press and hold the brake pedal for two seconds, then release.

5. Turn the ignition to off - DO NOT remove the key.

6. Cycle the ignition from off to on three times ending in on - DO NOT start the engine. If the reset mode has been entered successfully, the horn will sound once, and the TPMS indicator If after repeated attempts to enter the reset mode, the horn does not does not flash, seek service from sound, and the TPMS indicator your authorized dealer.

will flash.

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7. Train the TPMS sensors in the tires using the following TPMS reset sequence starting with the left front tire in the following clockwise order: • Left front (Driver’s side front tire) • Right front (Passenger’s side front tire) • Right rear (Passenger’s side rear tire) • Left rear (Driver’s side rear tire)

8. Left front tire: Place the TPMS reset tool against the left front tire where the tire meets the rim, opposite from the valve stem (1) as shown. This is where the sensor is located inside the rim. Both tools, the TPMS training tool (part number 8C2Z-1A203-A) or the Tire Pressure Monitor Activation Tool (part number 204-363), must be held against the tire sidewall opposite the valve stem as illustrated. For the TPMS training tool, the device should be held as illustrated, with the arrow on the tool pointing towards the rim; do not use the tool with the arrow pointing away from the rim as it may not activate the sensor. 9. Press and release the activation button while holding either tool to the side wall until the horn sounds. The horn will sound once within approximately 10 seconds to indicate the process was successful. Note: • If a double horn chirp is heard, repeat the procedure. If a single horn

chirp is not heard, move the vehicle to rotate the wheels at least a 1⁄4-turn and repeat the procedure starting with Step 1.

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Crown Victoria Severe Duty • If the horn does not sound while attempting to reset any wheel, seek

service from your authorized dealer.

10. Perform Steps 8 and 9 on the right front tire, right rear tire and finally the left rear tire. Training is complete after the horn sounds for the last tire trained (left rear tire). Turn the ignition to off. If two short horn beeps are heard, the reset procedure was unsuccessful and must be repeated. If after repeating the procedure and two short beeps are heard when the ignition is turned to off, seek assistance from your authorized dealer.

Brakes - police The police vehicle is equipped with heavy duty front disc brake pads to meet the varying demands of different police service for fade resistance and other performance requirements. The police vehicle has standard anti-lock brakes and may be equipped with traction control. Brake fluid maintenance Police pursuits involving hard braking result in very high temperatures in the brake system, including the brake fluid. Over time, repeated exposure to high brake temperatures can degrade brake fluid, potentially reducing its boiling point. A lower boiling point could cause long brake pedal travel and a loss of braking confidence during subsequent pursuit driving. Ford recommends that police fleets replace the brake fluid at every brake pad service interval. Brake fluid may be replaced more frequently on vehicles involved in frequent high-speed pursuits with heavy brake usage.

INTERIOR

Heavy duty seats - police The front seat assemblies, including the seat adjustment mechanisms and supports, are ruggedly designed and ensure working comfort. An anti-stab plate is integrated into the seat back to reduce the risk of officer injury. An adjustable power lumbar system is standard on the driver’s seat.

Seat belt extenders Some police departments have begun employing the use of seat belt extenders to make the practice of buckling and unbuckling seat belts easier for officers wearing hip mounted radios, side arms, etc.

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Seat belt extenders should never be worn when the lap strap will not adjust snugly on the hips and/or when the intersection of the lap belt and shoulder belt straps (measured along the lap strap) is less than six (6) inches (15 cm) from an imaginary center line of the occupant’s body.

WARNING: Do not use extensions to change the fit of the shoulder belt across the torso.

Calibrated speedometer - police Deviations from true road speeds are minimized by a calibrated speedometer head which gives both miles-per-hour (0–140 mph) and kilometer-per-hour (0–222 km/h) readings. The speedometer head assembly accuracy is ⫾2 mph ( ⫾3 km/h) over the entire range (at 70°F [21°C]). The “certified calibration” applies to the head assembly only and does not apply to the indicated speed of the system, which is affected by variations in vehicle loading, tire inflation pressures, tire rolling radii and driveline ratios.

Red/White map light - police (if equipped) The police vehicle may be equipped with a red/white map light located in the headliner between the driver and front seat passenger. A three-position switch provides either white or night-vision red options. When the rocker switch is in the center position, the lamp is off. Pressing the left side (white dot) makes the lamp operate in the white light mode. Pressing the right side (red dot) makes the lamp operate in the night-vision red mode.

Mobile communication systems The Federal Communications Commission regulates the use of mobile communication systems (such as two-way radios, telephones and theft alarms) that are equipped with radio transmitters. If you install this equipment in your vehicle, you should comply with those rules and a qualified technician should install the equipment. Ford Motor Company vehicles are in compliance with FCC regulations (CFR 47 Part 15) and SAE J551d for radiated electromagnetic emissions. Mobile communication systems may harm the operation of your vehicle, particularly if they are not properly designed for automotive use or not properly installed. For example, when operated, such systems may cause the engine to stumble or stall and may affect 4R70W transmission operation. In addition, such systems may themselves be damaged or their operation affected by operating your vehicle. (Citizen band [CB] 282

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transceivers, garage door openers and other transmitters whose power output is 5 watts or less will not ordinarily affect your vehicle’s operation.) Because we have no control over the installation, design or manufacture of such systems, Ford cannot assume responsibility for any adverse effects or damage that may result if you use this equipment. Malfunction of aftermarket electronic equipment should be resolved by the equipment manufacturer.

Aftermarket equipment installation Ford has developed a Police Interceptor Modifier Guide to assist the vehicle modifier in safely installing police equipment into the vehicle. The guide provides detailed information on the location of key vehicle components that must be untouched and warnings for other areas where caution must be exercised. The Modifier Guide is available for downloading, free of charge, from www.fleet.ford.com. When installing aftermarket equipment, avoid using fasteners that are too long for the application or are in an area which might damage vehicle components, including wiring, brake lines, fuel tank and lines, powertrain components, exhaust system and suspension. Also, do not make electrical connections to vehicle electrical systems not specifically designed for aftermarket equipment installations. Refer to the “Wiring Diagram Manual” for electrical system information. Do not install any components into the powertrain control module (PCM) or PCM harness. Connecting into this system may affect engine and transmission operation. As an example: connection of aftermarket electrical equipment into the brake light circuit or any other circuit which is connected to the PCM, anti-lock brake computer, airbag system or any other vehicle system which will cause vehicle malfunction.

WARNING: Contact during a crash with aftermarket equipment in a vehicle can result in a personal injury.

WARNING: Installation of prisoner barriers may increase the risk of injury to front seat occupants if the vehicle is impacted

from the rear at high speeds. This risk should be balanced, by the law enforcement agency, against the risk of injury to the Officer associated with prisoner transport.

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Trunk Pack™ and trunk loading

WARNING: Ford recommends that police equipment be both secured and laterally aligned. Hard, stiff or sharp objects,

especially when not secured or properly located, pose a risk to the fuel tank and back seat occupants in the event of a high speed rear impact. After-market organizers that do not adequately deform in rear-impacts can themselves become injury-producing objects. When locating, securing and mounting police equipment, please review the ⬙Trunk Equipment Mounting Guide,⬙ available on the www.cvpi.com website, which provides recommended fastener mounting types and locations.

WARNING: Following the trunk packing considerations, also on the www.fleet.ford.com website, is the most meaningful method of reducing risk. If your department practice is inconsistent with the Trunk Packing Considerations, then Ford suggests that you consider purchasing an optional drop-in Trunk Pack™ to further reduce the risk of injury resulting from police equipment pushing forward into the back seat and/or fuel tank in the event of a high-speed rear impact. The Trunk Pack™ provides more flexibility to officers transporting police equipment than the trunk packing considerations.

To improve trunk packing by police agencies, Ford has made the following items available: • Trunk Pack™ – a drop-in box with a tough plastic shell made of high density Polyethylene (HDPE). It both aligns police equipment laterally in the trunk and utilizes a puncture resistant lining on the forward side of the box to reduce the risk of police equipment penetrating into the fuel tank and/or back seat in high-speed rear impacts. • Trunk Equipment Mounting Guide – an outline pattern with

recommended fastener mounting locations in the trunk. The guide can be found in the Police Interceptor Modifier Guide and on the Internet at www.fleet.ford.com.

• Trunk packing considerations – the following guidelines are offered to reduce the risk of unique police equipment items pushing through the fuel tank and/or back seat (see our www.fleet.ford.com website for more details).

Trunk packing considerations A slogan has been developed to increase police agency awareness of the importance of trunk packing. 284

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’LOAD SAFE’ S-Soft A-and F-Fixed E-Equipment

L-Lateral O-Orientation A-and D-Direction Equipment categories and placement It is recognized that a wide variety of equipment is carried in the trunks of police vehicles as noted above. This section addresses the inherent risks of various types of equipment in the event of a high-speed rear impact. This information is divided into three categories: • Carrying not recommended • Carry with caution • Low risk items

WARNING: Carrying not recommended – The following items have been observed in police vehicles and should not be transported in a vehicle trunk – containers with gasoline, loose ammunition, loose flares, loose fire extinguisher(s), loose 4-point lug wrench, loose crowbars, loose axes and other loose equipment with potential puncture capability in high speed rear end collisions.

Carry with caution – These items will require special packing or mounting consideration and possibly use of the Trunk Pack™ as an additional level of safety. Examples include (with proposed orientation): fire extinguisher (fixed), lug wrench 4–point (fixed - vertical), rolotape measuring wheel (fixed - vertical), safety flares (lateral orientation – in a container), stop stick (lateral - mount on deck lid inner panel), shovel (lateral - place at rear of trunk), shotgun and rifle (lateral - store in case), baton (lateral - place at rear of trunk), ammunition (container). Flares should be placed in a protective storage container (preferably soft sided plastic). Flares with spikes attached should be laterally oriented in the trunk area. 1. Spare tire special considerations – The safest location for the spare tire, jack and lug wrench is the production location on the forward package shelf above the rear axle. If unable to mount there, the next safest location for the spare tire is mounted vertically inside the Trunk Pack™ using the J-bolt attachment device provided with the Trunk Pack™. The jack and lug wrench should be stored in the rearward compartment of the Trunk Pack™.

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2. Electronic Equipment – The safest location for the electronic equipment is on the trunk forward package shelf. Some equipment can be mounted in the side shelf areas, but it must not protrude into the fuel tank area in a crash (noted in Trunk Equipment Mounting Guide). The optional Complete Police Prep Package is available to facilitate packaging of electronic components with a sliding tray for the forward package shelf and side compartments in the right and left shelf area. All equipment should be located and mounted using the ⬙Trunk Equipment Mounting Guide⬙ for proper positioning of fasteners. This guide can be accessed on the www.fleet.ford.com website. The sliding tray can also be used, depending on size, to properly store parts with rigid and sharp edges. 3. Ammunition – The safest location for ammunition is the forward package shelf and on the side shelves. It is recommended that a plastic storage container be utilized and mounted using the ⬙Trunk Mounting Equipment Guide⬙ for proper fastener locations. It is also recommended that ammunition remain in the purchased container and be placed in a safe storage container. Low risk items – These items are soft in feel and pose a low risk of trunk wall, rear seat area, and fuel tank puncture. Examples are: a soft camera case, biohazard kit in plastic boxes, gloves, safety rope, tow strap, traffic cones & sleeves, rain gear, riot gear (soft), emergency blankets, bullet resistant vest, tie straps, cloth tape, garment bags, first responder kit, Res-Q-Flo mask (placed in garment bag), fuses (plastic container), briefcase, notebooks, spray bottles, helmet, and jumper cables. It is not essential but recommended that the Trunk Pack™ can be considered for organization of low risk items, especially if mixed with “Carry With Caution” items.

BODY

Fire suppression system (if equipped) Your vehicle may be equipped with an optional fire suppression system. The fire suppression system is designed to help reduce the risk of injury in high-speed rear impacts. The fire suppression system deploys chemicals designed to slow the spread of fire or potentially extinguish a fire, thereby providing more time for occupants to escape from a crashed vehicle.

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The fire suppression system is mounted beneath the vehicle and attached to the frame above and forward of the fuel tank and rear axle. The fire system control module is mounted inside the passenger compartment centered underneath the rear seat cushion. The system is designed to deploy automatically after sensing a high-speed/high-energy rear end impact. There is a covered manual activation switch mounted in a console on the headliner between the visors that can be used by vehicle occupants to manually deploy the system. The fire suppression system can be manually deployed any time the key or engine is turned on by pushing the button underneath the cover. The button can be accessed three ways: 1. Pushing on the cover will release the cover latch, allowing the door to swing open and expose the button; 2. The cover can be pulled open; 3. A firm strike on the cover (about 20 lb–ft [89 N•m] of force) will deploy the system any time the key or engine is turned on. In the event of a manual deployment, nozzles will deploy to near ground level and the underbody of the vehicle will be covered with suppressant fluid. The suppressant contains no hazardous materials (but may cause minor skin or eye irritation) and can be readily cleaned up by flushing the underbody with water (or soap and water). Manual deployment should have no adverse affect on vehicle handling; however, caution should be exercised in moving the vehicle as ground clearance will be compromised by the deployed nozzles. Because of reduced ground clearance, the vehicle should not be driven through an automatic car wash with nozzles in the deployed condition. The fire suppression system is a single use system - all major components will have to be replaced in the event of a manual deployment.

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Figure A The approved ISO symbol for fire suppression is shown in Figure A. This symbol is printed on the manual activation switch and on the diagnostic telltale on the instrument cluster. The system automatically performs a diagnostic check self check and momentarily lights the cluster lamp when the key is turned on. If the diagnostic lamp stays on refer to the appropriate sections of the Ford service manual for further diagnostic and service procedures. The system is active any time the key or engine is turned on following the diagnostic check. The system has been designed and tested to withstand a 75 mph (120 km/h) 50% off-set rear impact by Taurus-sized vehicle. However, in some crashes, including very high-energy crashes, the fire suppression system could be so damaged by the crash forces that it cannot deploy. Like any vehicle component, the fire suppression system cannot withstand any and all crashes. No vehicle can eliminate the risk of fires. You should not consider the vehicle “fireproof” because it is equipped with a fire suppression system.

Ballistic door panels (if equipped) Your vehicle may be equipped with ballistic door panels on one or both of the front doors. Doors equipped with a ballistic panel are marked with a sticker on the interior door trim panel above the door handle indicating “BALLISTIC PANEL”. Otherwise, doors with ballistic panels are visually indistinguishable from standard doors. The ballistic panels are designed to act as a shield for the officer at the scene of an altercation. The door panels meet National Institute of Justice (NIJ) Level III protection requirements. NIJ is the research, development, and evaluation agency within the U. S. Department of Justice. The panels have been tested and certified by a NIJ approved ballistic testing laboratory, in accordance with the methodology included in NIJ Standard 0108.01 and Los Angeles Police Department (LAPD) Standard MTD 05-01E. 288

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Manufactured by combining ballistic grade ceramic and High Performance Para-Aramid, this composite ballistic door panel has been extensively tested with rounds called out in the above-referenced specifications.

WARNING: As with body armor, protection provided by the ballistic panel is limited. Certain rounds or combinations of

rounds may penetrate the panel and cause serious injury or death.

Use of ballistic door panels It is critical that officers understand where the panel is located inside the door in order to achieve optimal ballistic protection. The door panels are designed to provide a shield for the officer at the scene of an altercation. Any protection afforded the officer while patrolling inside the vehicle is incidental. The ballistic ceramic faces the outside of the door. It is imperative that the officer using the panel as a ballistic shield has the exterior of the door facing the threat. In other words, the officer should be positioned behind the interior portion of the door for ballistic protection.

The above illustration is an outside view of the left front door. The shaded area represents the area covered by the ballistic door panel.

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Removing the panels It is important that these panels be removed from the vehicle after the vehicle has been impacted on the protected door, the door has been shot, or the vehicle is being removed from active duty. For details on panel removal, refer to the Crown Victoria Workshop Manual. After removal, please contact the following for disposition and recycling instructions: Crown North America, Division of Leggett and Platt 43 Gaylord Road Unit #2
St. Thomas, ON, Canada N5P 3R9
866–402–6838
When the panels are removed, the “Ballistic Panel” label affixed to the door trim panel must also be removed.

AIRBAGS Dual driver/passenger airbags and side airbags (if equipped) affect the way police equipment can be mounted in police vehicles. Any surfaces that could come into contact with an airbag, once it has deployed, must not damage the airbag or alter its deployment path. Once the airbag has fully deployed, any peripheral equipment surfaces that could come into contact with the airbag (such as when the airbag deflates with the loading of an occupant) must not damage the airbag or alter its deployment path. Sharp edges, corners or protrusions could damage the nylon airbag material and reduce the effectiveness of the airbag.

WARNING: Do not place objects or mount equipment in front of the airbag module cover or in front of the seat areas that may

come in contact with a deploying airbag. Failure to follow this instruction could result in personal injury.

WARNING: Dash, tunnel or console-mounted equipment should not be placed outside of the specified zone. Failure to follow this

instruction could result in personal injury.

WARNING: Do not mount equipment between the side of front seat to the door trim to block deployment of the side airbag.

Failure to follow this instruction could result in personal injury.

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Some approximate dimensions for airbags, at full inflation, are provided in Figures 1 through 5. These dimensions are somewhat flexible and represent “free form” deployments without the loading of occupants. The shaded areas in Figures 6 through 8 represent available police equipment mounting zones. These zones are shown for police vehicles equipped with standard bucket seats. While bench seats are optional and still appropriate for vehicles with certain limited police equipment requirements, the standard bucket seats are recommended for vehicles that require maximum available space for police equipment mounting. The zone dimensions provided in Figures 6 through 8 are approximate and will vary with the loading of occupants in the seats. All airbag and equipment mounting zone dimensions are approximate due to different airbag deployment characteristics. No equipment will mount between the side of the front seat and the door trim to block deployment of the side airbag.

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Figure 1
1. 9.5 inches (240 mm) from center of airbag door 2. 15.7 inches (400 mm) from center of airbag door 3. 28.5 inches (725 mm) No objects should be placed between the airbags due to airbag variability.

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Figure 2
1. 30.5 inches (775 mm). Cross section through center of vehicle (passenger side shown)

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Figure 3
1. 23.6 inches (600 mm). Front passenger compartment 2. 17 inches (430 mm). Front driver

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Figure 4 (if equipped) 1. 8 inches (200 mm). From out board side of seat 2. 15 inches (380 mm). Forward of seat back

Figure 5 (if equipped) 3. 27.5 inches (700 mm). Up from SAB module

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Figure 6
1. Area on top of instrument panel. Equipment must not interfere with driver visibility. 2. The airbag door must be kept clear for deployment of airbag 3. Area in front of center console from bottom of ashtray to top of instrument panel (see Figure 2 for dimensions) 4. 11 inches (279 mm) width horizontally centered on ashtray door.

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10

Figure 7
1. Area on top of instrument panel 2. Area in front of center console from tunnel up to instrument panel 3. Prisoner screen 4. 10 inches (254 mm) 5. Area on tunnel between seats 6. Height: 8.5 inches (216 mm) 7. 12 inches (305 mm) 8. Area on tunnel beneath center console 9. Tunnel 10. Depth: 1.5 inches (38 mm)

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Figure 8
1. Area on top of instrument panel. Equipment must not interfere with driver visibility. 2. Area on tunnel between seats 3. 9 inches (229 mm) 4. 12 inches (305 mm)

IMPORTANT AIRBAG DOS AND DON’TS

WARNING: Do not attempt to tamper with, disconnect or deactivate the airbag system.

Tampering with an airbag system could cause the bag to inflate or become inoperative. The airbag system should not be disconnected or deactivated.

WARNING: Do not mount or place any objects in the deployment path of an airbag.

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Airbags must be allowed to fully deploy without restriction. The deployment of airbags is not compatible with any configuration of police equipment mounting that places objects in the airbag deployment path. Equipment mounted or placed in the deployment path area of an airbag will reduce the effectiveness of the airbag, damage the airbag and potentially damage or dislodge the equipment. Further such items could become projectiles in the event of an airbag deployment.

WARNING: Always use safety belts with the airbag supplemental restraint system.

when it inflates.

enough to activate the airbag.

which airbags are not designed to inflate.

There are four very important reasons to always use seat belts with the airbag system. Safety belts: • help restrain the occupant to increase the effectiveness of the airbag • reduce the risk of injury in rollover, side or rear impact accidents for • reduce the risk of injury in frontal collisions that are not severe • reduce the risk of passengers being thrown from the vehicle. SOME COMMON POLICE QUESTIONS AND ANSWERS ABOUT AIRBAGS Will there be any way to special order police vehicles without the airbag systems? No. Based on the federal law (FMVSS #208), after August 31, 1993, the Original Equipment Manufacturers (OEMs) will not be able to sell passenger cars that do not contain passive restraint systems. Can the installation of push bumpers on the front end of the vehicle affect the deployment of an airbag? Different push bumper designs may each have different deformation characteristics in a crash situation that may or may not affect the deployment of airbags. Without the benefit of crash tests on vehicles equipped with push bumpers (there are a number of different styles available), it is Ford’s opinion that installation of some push bumpers could affect the timing of the airbag deployment. Use of a push bumper that mounts solely to the vehicles bumper should not have a significant effect upon airbag deployment. 298

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Is there a problem with transporting a front seat passenger who has their hands restrained behind their body? This is not a normal riding position for an occupant. The effectiveness of the passenger airbag will depend, in part, upon the occupant’s seated position. It is recommended that the seat should be adjusted as far rearward as possible for this situation, and that the occupant sit as upright as possible and be properly safety belted. It is recommended that such passengers be properly restrained in the rear seat if at all possible. Can conditions encountered in aggressive pursuit driving situations (e.g., high speed braking, uneven road surfaces) cause inadvertent inflation of an airbag that might result in loss of vehicle control? No. Aggressive pursuit driving conditions do not fit this criteria. Airbags are designed to deploy in moderate to major frontal crashes based on the detection of sudden deceleration by sensors in the vehicle.

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Accessories

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle. In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigorous engineering and safety specifications. Ford Motor Company will repair or replace any properly dealer-installed Ford Custom Accessories found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. The accessories will be warranted for whichever provides you the greatest benefit: • 12 months or 12,000 miles (20,000 km) (whichever occurs first), or • the remainder of your new vehicle limited warranty. Contact your dealer for details and a copy of the warranty. The following is a list of several Ford Custom Accessories. Not all accessories are available for all models. For a complete listing of the accessories that are available for your vehicle, please contact your dealer or visit our online store at: www.fordaccessories.com (U.S. only).

•Back up camera*

Lifestyle •Garmin navigation* Peace of mind •Vehicle tracking and recovery* •Back up alarm* •Bumper mounted parking sensors* •Hitch mounted parking sensor* *Ford Licensed Accessories (FLA) are warranted by the accessory manufacturer’s warranty. Ford Licensed Accessories are fully designed and developed by the accessory manufacturer and have not been designed or tested to Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.

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For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Consult your authorized dealer for specific weight information.

• The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems — such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.

• Mobile communications systems may harm the operation of your

vehicle, particularly if they are not properly designed for automotive use. • To avoid interference with other vehicle functions, such as anti-lock braking systems, amateur radio users who install radios and antennas onto their vehicle should not locate the Amateur Radio Antennas in the area of the driver’s side hood. • Electrical or electronic accessories or components that are added to

the vehicle by the authorized dealer or the owner, may adversely affect battery performance and durability, and may also adversely affect the performance of other electrical systems in the vehicle.

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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford and Lincoln owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind” protection beyond the New Vehicle Limited Warranty coverage. Up to 500+ Covered Vehicle Components There are four, new-vehicle Extended Service Plans with different levels of coverage. Ask your dealer for details. PremiumCare – Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only discuss what’s not covered! ExtraCare – Covers 113 components, and includes many high-tech items. BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: • Reliable, quality service anywhere you go. • Factory-trained technicians. • Genuine Ford and Motorcraft威 Parts. Rental car reimbursement If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including Bumper-to-Bumper warranty repairs, or manufacturer’s recalls. Transferable coverage If you sell your vehicle before your Ford ESP coverage expires, you can transfer any remaining coverage to the new owner. Whenever you’re ready to sell your car, prospective buyers may feel better about taking a risk on your used vehicle. Ford ESP may add resale value! Plus, exclusive 24/7 roadside assistance, including: • Towing, flat-tire change and battery jump starts. • Out-of-fuel and lock-out assistance. • Travel expense reimbursement for lodging, meals and rental car. • Destination assistance for taxi, shuttle, rental car coverage and

emergency transportation.

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Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs. Avoid the rising cost of properly maintaining your vehicle! Ford ESP also offers a Premium Maintenance Plan that covers items that routinely wear out. The coverage is prepaid, so you never have to worry about affording your vehicle maintenance. It covers regular checkups, routine inspections, preventive care and replacement of items that require periodic attention for normal “wear”: • Brake pads and linings • Wiper blades • Spark plugs (except • Shock absorbers California) • Belts and hoses • Clutch disc Contact your selling Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget. Interest free finance options available Take advantage of our installment payment plan, just a 10% down payment will provide you with an affordable no interest, no-fee payment opportunity.

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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Extended Service Plan (ESP). Ford ESP is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford ESP provides benefits such as: • Rental reimbursement • Coverage for certain maintenance and wear items • Protection against repair costs after your New Vehicle Limited Warranty Coverage expires • Roadside Assistance benefits There are several Ford ESP plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford ESP, you receive added peace-of-mind protection throughout Canada and the United States, provided by a network of participating Ford Motor Company dealers. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. Note: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage. This information is subject to change.

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GENERAL MAINTENANCE INFORMATION

Why maintain your vehicle? This guide describes the scheduled maintenance required for your vehicle. Carefully following this schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may also help to increase the value of your vehicle when you sell or trade it. It is your responsibility to see that all scheduled maintenance is performed and that the materials used meet Ford engineering specifications as identified in the Maintenance and Specifications chapter. Failure to perform scheduled maintenance specific in this guide will invalidate warranty coverage on parts affected by the lack of maintenance. Be sure receipts for completed maintenance are kept with the vehicle and confirmation of the work performed is always recorded in this guide. Your dealer has factory-trained technicians who can perform the required maintenance using genuine Ford parts. They are committed to meeting your service needs and to assuring your continuing satisfaction.

Protecting your investment Maintenance is an investment that will pay dividends in the form of improved reliability, durability and resale value. To ensure the proper performance of your vehicle and its emission control systems, it is imperative that scheduled maintenance be completed at the designated intervals. Your vehicle is very sophisticated and built with multiple complex performance systems. Every manufacturer develops these systems using different specifications and performance features. That’s why it’s important to rely upon your dealership to properly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.

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Ford strongly recommends the use of genuine Ford replacement parts. Parts other than Ford, Motorcraft威 or Ford-authorized remanufactured parts that are used for maintenance replacement or for the service of components affecting emission control must be equivalent to genuine Ford Motor Company parts in performance and durability. It is the owner’s responsibility to determine the equivalency of such parts. Please consult your Warranty Guide for complete warranty information. Chemicals or additives not approved by Ford are not required for factory recommended maintenance. In fact, Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application. Oils, fluids and flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, discolored fluids that also show signs of overheating and/or foreign material contamination should be inspected immediately by a qualified expert such as the factory-trained technicians at your dealership. Your vehicle’s oils and fluids should be changed at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical.

Genuine Ford parts and service When planning your maintenance services, consider your dealership for all your vehicle’s needs. There are a lot of reasons why visiting your dealership for all your service needs is a great way to help keep your vehicle running great. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient. How’s that for quality service? Factory-trained technicians Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received.

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Genuine Ford and Motorcraft姞 replacement parts Dealerships stock Ford and Motorcraft威 branded replacement parts. These parts meet or exceed Ford Motor Company’s specifications, and we stand behind them. Parts installed at your dealership carry a nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited warranty. Your dealer can give you details. Value shopping for your vehicle’s maintenance needs Your dealership recognizes the competitive landscape of maintenance and light repair automotive services. With factory-trained technicians, and one-stop service from routine maintenance like oil changes and tire rotations to repairs like brake service, check out the value your dealers can offer.

Owner checks and services Certain basic maintenance checks and inspections should be performed by the owner or a service technician at the intervals indicated. Service information and supporting specifications are provided in this owner’s guide. Any adverse condition should be brought to the attention of your dealer or qualified service technician as soon as possible for the proper service advice. The owner maintenance service checks are generally not covered by warranties so you may be charged for labor, parts or fluids used.

Engine oil/coolant change intervals

Engine oil

Engine coolant, initial change Engine coolant, after initial change

6 months or 7,500 miles (12,000 km) (whichever comes first) 6 years or 105,000 miles (168,000 km) (whichever comes first) Every 3 years or 45,000 miles (72,000 km)

Check every month

Engine oil level Function of all interior and exterior lights Tires for wear and proper pressure, including spare Windshield washer fluid level

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Check every six months

Battery connections; clean if necessary Body and door drain holes for obstructions; clean if necessary Cooling system fluid level and coolant strength Door weatherstrips for wear; lubricate if necessary Hinges/latches/outside locks for proper operation; lubricate if necessary Parking brake for proper operation Safety belts and seat latches for wear and function Safety warning lamps (brake, ABS, airbag, safety belt) for operation Washer spray/wiper operation; clean or replace blades as necessary

Multi-point inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help ensure your vehicle keeps running great.

Multi-point inspection – Recommended each visit

Accessory drive belt(s) Battery performance Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses Engine air filter

Half-shaft dust boots (if equipped) Horn operation

Suspension component for leaks or damage Steering and linkage Tires for wear and proper pressure, including spare Windshield for cracks, chips or pits Washer spray and wiper operation

Exhaust system Exterior lamps and hazard warning system operation Fluid levels*; fill if necessary For oil and fluid leaks *Brake, coolant recovery reservoir, manual and automatic transmission (with an underhood dipstick), power steering (if equipped) and window washer Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It’s a comprehensive way to perform a thorough inspection of your vehicle. It’s your checklist that gives you immediate feedback on the overall condition of your vehicle. You’ll know what’s been checked, what’s okay, as well as those things that may require future or immediate attention. The multi-point vehicle inspection is one more way to keep your vehicle running great!

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NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule is presented at specific mileage (kilometer) intervals with exceptions noted.

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