2009 Ford Crown Victoria Owners Manual

supplied with a tire inflation kit)

Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized dealer within 35 miles (56.3 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 km).

county maintained road, no recoveries.

Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.

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Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits In Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Customer Information Guide in the glove compartment. U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles. To obtain reimbursement information, U.S. Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.

HAZARD FLASHER Use only in an emergency to warn traffic of vehicle breakdown, approaching danger, etc. The hazard flashers can be operated when the ignition is off.

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Roadside Emergencies • The hazard lights control is

located on top of the steering column.

• Depress hazard lights control to

activate all hazard flashers simultaneously.

• Depress control again to turn the

flashers off.

FUEL PUMP SHUT-OFF SWITCH FUEL RESET The fuel pump shut-off switch is a device intended to stop the electric fuel pump when your vehicle has been involved in a substantial jolt. After a collision, if the engine cranks but does not start, the fuel pump shut-off switch may have been activated. The fuel pump shut-off switch is located on the left side of the trunk behind the left rear tail light and the trunk liner.

Use the following procedure to reset the fuel pump shut-off switch. 1. Turn the ignition to the off position. 2. Check the fuel system for leaks.

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3. If no fuel leak is apparent, reset the fuel pump shut-off switch by pushing in on the reset button. 4. Turn the ignition to the on position. Pause for a few seconds and return the key to the OFF position. 5. Make a further check for leaks in the fuel system.

FUSES AND RELAYS

Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard fuse amperage rating and color

15

COLOR

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

—

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

—

Maxi fuses

— — — — — — —

Yellow

—

Green Orange

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A

Cartridge

maxi fuses

— — — — — — — Blue — Pink Green

Fuse link cartridge

— — — — — — — Blue — Pink Green

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COLOR

Fuse rating

Mini fuses

Standard

fuses

50A 60A 70A 80A

— — — —

— — — —

Maxi fuses

Red Blue Tan

Natural

Cartridge

maxi fuses Red Yellow

—

Black

Fuse link cartridge

Red Yellow Brown Black

Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover.

27

18

25

16

26

17

23

14

24

15

21

12

22

13

19

10

20

11

Relay

33

31

29

32

30

28

The fuses are coded as follows.

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Fuse/Relay Location

Fuse Amp

Rating

Protected Circuits

10

11
12
13

10A

7.5A

5A

10A

7.5A 7.5A 10A

10A

7.5A

15A

20A 15A 15A 10A

Ignition (START) - Starter relay coil, DTRS Power mirrors, Mirror switch, Keypad switch, Decklid switch, DDM, Cluster Ignition (START) - Audio mute, Police PDB (Police vehicles only) LCM (switch illumination), Autolamp sensor Ignition (ON/ACC) - LCM LCM Ignition (ON/ACC) - Wiper module Electronic Automatic Temperature Control (EATC) module (vehicles equipped with EATC only) Ignition (ON/ACC) - Door lock switch illumination, Heated seat switch illumination, Radio, Antenna, Electrochromatic mirror, Window relay coil (non-Police vehicles only), Window and decklid relay coil and Police ON/ACC relay coil (Police vehicles only) Hazards (non-Police vehicles only) Hazards (Police vehicles only) Ignition (ON) - Turn signals Audio Ignition (ON) - Rear Air Suspension Module (RASM), Cluster

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Fuse/Relay Location

Fuse Amp

Rating

Protected Circuits

14
15

16
17

18

19
20

21
22

23

24

25

15A 10A

20A 10A

15A

10A 10A

10A 10A

15A

10A

15A

Taxi, Adjustable pedals Ignition (ON) - EATC module, A/C mode switch (vehicles equipped with manual A/C only), A/C blower relay coil OBD II Ignition (ON) - A/C mode switch (vehicles equipped with manual A/C), Blend door, Heated seat modules Lighting control module (interior lighting) LCM (Left-hand low beam) Ignition (ON/START) - Back-up lamps, Anti-lock Brake system (ABS) LCM (Right-hand low beam) Ignition (ON/START) - Restraint Control Module (RCM), Occupant Classification Sensor (OCS), Passenger Airbag Deactivation Indicator (PADI) Multi-function switch (Flash-to-pass), LCM (High beams) Ignition (ON/START) - Passive Anti-Theft System (PATS) module, Powertrain Control Module (PCM) relay coil, Fuel relay coil, Ignition relay coil LCM (Park lamps, license lamps)

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Fuse/Relay Location

26

27
28
29
30

31
32
33

Fuse Amp

Rating

10A

— 7.5A 2A 2A

5A 2A 10A

Roadside Emergencies

Protected Circuits

Ignition (ON/START) - Cluster, LCM, Overdrive cancel switch, Traction control switch Not used Brake signal, LCM (BTSI), ABS Hazard in (Police vehicles only) Battery saver (Police vehicles only) Key in (LCM) Hazard out (Police vehicles only) Fire suppression module (if equipped) (Police vehicles only)

Relay 1

Full ISO relay Window relay, Decklid (Police

vehicles only)

Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.

WARNING: Always disconnect the battery before servicing high current fuses.

WARNING: To reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the

battery or refilling fluid reservoirs.

If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.

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503

502

501

24

23

22

20

21

19

304

209

206

208

205

207

301

303

302

204

203

202

201

602

601

118

114

110

106

102

117

113

109

105

101

116

112

108

104

115

111

107

103

18

16

14

12

10

17

15

13

11

The high-current fuses are coded as follows.

Fuse/Relay Location

10
11

Fuse Amp

Protected Circuits

Rating 30A* 20A* 10A*

20A* 10A*

15A* 30A* 20A* 15A* 20A* 15A*

Ignition switch Spot lights (Police vehicles only) Powertrain Control Module (PCM) keep alive power, Canister vent Fuel relay feed Rear Air Suspension Module (RASM) Alternator regulator PCM relay feed Driver’s Door Module (DDM) Ignition coil relay feed Horn relay feed A/C clutch relay feed

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12

13
14
15

16

17
18
19
20
21
22

23

24

101
102
103

104

105
106

107

Roadside Emergencies

Fuse Amp

Protected Circuits

Rating 20A* 25A*

20A* 20A* 15A*

20A*

10A* 10A* 15A* 15A* 15A* 20A*

20A*

10A*

40A** 50A** 50A**

50A**

30A** 40A**

40A**

Audio (Subwoofer) Police tray lamps (Police vehicles only) Instrument panel power point Stop lamp switch Police accessory battery feed 1
(Police vehicles only) Police accessory battery feed 2
(Police vehicles only) Commercial R/A Commercial R/A Injectors PCM Powertrain loads and sensors Police PDB outputs (Police vehicles only) Police PDB outputs (Police vehicles only) Heated mirrors, Rear defrost indicator Blower relay feed Cooling fan Instrument panel (I/P) fuse box feed #1, I/P fuses 10, 12, 14, 16
and 18
Instrument panel (I/P) fuse box feed #2, I/P fuses 2, 4, 6, 8, 19, 21, 23 and 25
Starter relay feed Anti-lock Brake System (ABS) module (Pump) Rear defroster relay feed

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Fuse/Relay Location

108

109
110
111

112

113

114

115

116

117

118

201
202
203
204
205
206

Fuse Amp

Rating 20A**

20A** 30A** 50A**

30A**

40A**

50A**

50A**

50A**

50A**

50A**

50A**

1⁄2 ISO relay

—

1⁄2 ISO relay 1⁄2 ISO relay

—

1⁄2 ISO relay

Protected Circuits

Police accessory battery feed 3
(Police vehicles only), Cigar lighter (Non-police vehicles only) ABS module (Valves) Wiper module Police PDB or Police accessory battery feed (Police vehicles only) Air suspension compressor (non-Police vehicles only) Police PDB relay feed (Police vehicles only) Police light bar or Police right-hand kick panel accessory battery feed (Police vehicles only) Police PDB or Police accessory battery feed (Police vehicles only) Rear power point or Police right-hand kick panel accessory battery feed (Police vehicles only) Police accessory battery feed (Police vehicles only) Police PDB or Police accessory battery feed (Police vehicles only) Rear power point or Police right-hand kick panel accessory battery feed (Police vehicles only) A/C clutch Not used Ignition coil PCM Not used Fuel

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Fuse/Relay Location

Fuse Amp

Rating

Protected Circuits

207
208
209
301
302

303
304
501
502
503
601

602

— —

1⁄2 ISO relay Full ISO relay Full ISO relay

Full ISO relay Full ISO relay

—

Diode

—

20A Circuit

breaker

20A Circuit

breaker

Not used Not used Horn Starter Air compressor (non-Police vehicles only) RUN/ACC relay (Police vehicles only) Blower Rear defrost relay Not used PCM Not used Power seats, Lumbar, Decklid (Police vehicles only) RUN/ACC relay (windows) (non-Police vehicles only) RUN/ACC relay feed (windows and decklid) (Police vehicles only)

* Mini fuse ** Cartridge fuse

Relays Relays are located in the power distribution box and should be replaced by an authorized dealer. CHANGING A FLAT TIRE If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road. Your vehicle may be equipped with a conventional spare tire that is different in one or more of the following: type, brand, size, speed rating

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and tread design. If this is the case, this dissimilar spare tire is still rated for your vehicle loads (GAWR and GVWR). This temporary spare tire is not equipped with a Tire Pressure Monitor System (TPMS) sensor. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when the spare is in use. To restore the full functionality of the TPMS system, all road wheels equipped with the tire pressure monitoring sensors must be mounted on the vehicle. Have a flat tire serviced by an authorized dealer in order to prevent damage to the TPMS sensor, refer to Tire Pressure Monitoring System (TPMS) in the Tires, Wheels, and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage.

WARNING: The use of tire sealants may damage your Tire Pressure Monitoring System and should not be used.

WARNING: Refer to Tire Pressure Monitoring System (TPMS) in the Tire, Wheels and Loading chapter for important

information. If the tire pressure monitor sensor becomes damaged, it will no longer function.

Dissimilar spare tire/wheel information

WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.

If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY”

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tire

Safety Compliance Label

When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare

tire/wheel

The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable)

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When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible.

Full-size Matching Spare Tire/Wheel Information This spare tire/wheel will match the road tire/wheel. When driving with the full size matching spare tire/wheel, do not exceed 70 mph (113 km/h). It is intended for temporary use only. This means if you need to use it, you should replace it as soon as possible. Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate hazard flashers. 2. Place gearshift lever in P (Park) and turn engine off.

HOOD

Removing the spare tire and jack 1. Remove the spare tire and the jack. The jack could be located: • A — behind the mini spare tire or • B — behind the full size spare

tire

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WARNING: On vehicles equipped with air

suspension, turn off the air suspension switch prior to jacking, hoisting or towing your vehicle.

Refer to Air suspension system in the Driving chapter. 2. Remove the lug wrench from the jack. Rotate the lug wrench socket out from the handle.

OFF

Tire change procedure

WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or

slipping off the jack, even if the vehicle is in P (Park).

WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in

both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

WARNING: If the vehicle slips off the jack, you or someone else could be seriously injured.

WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to

avoid the danger of being hit when operating the jack or changing the wheel.

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1. Block the diagonally opposite wheel.

2. Remove any wheel trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off. 3. Loosen each wheel metal lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.

Before placing the jack under the vehicle, NOTE the jack location

markings: JACK LOCATION The jack location markings can be found on the lower outer edge of the body. • Locate the jack locator mark (B) on the body (C) near the tire you are changing, then place the jack (D) under the frame (A) of the vehicle aligning it with the mark (B). • Position the jack according to the following guides and turn the jack handle clockwise until the wheel is completely off the ground.

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WARNING: To lessen risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is ONLY meant for changing the tire.

• Never use the rear differential

as a jacking point.

4. Remove the metal lug nuts with the lug wrench. 5. Replace the flat tire/wheel assembly with the spare tire/wheel assembly, making sure the valve stem is facing outward. Reinstall lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 6. Lower the vehicle by turning the jack handle counterclockwise. 7. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 8. Install any wheel covers, ornaments or hub caps. Make sure they are snapped in place. 9. Put flat tire, jack and lug wrench away. 10. Turn on the air suspension switch (if equipped).

WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque within 100 miles (160 km) after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.).

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Bolt size

Wheel lug nut torque*

N•m 135

lb.ft. 100

1⁄2 x 20
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.

WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting

surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.

Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger. DO NOT apply grease to lugnut/stud holes or wheel-to-brake surfaces.

JUMP STARTING

WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could

result in injury or vehicle damage.

WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

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Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.

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Connecting the jumper cables

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

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+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+–

+–

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may

cause an explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

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Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

Removing the jumper cables

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If equipped with an air suspension system, the air suspension control in the luggage compartment must be turned to the off position before your vehicle can be towed. If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

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Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: • Vehicle is facing forward so that it is being towed in a forward • Place the transmission in N (Neutral). Refer to Brake shift interlock in the Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral).

direction.

• Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km).

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GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized Ford, Lincoln, or Mercury dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.

Away from home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing Address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.genuineservice.com. • U.S. dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions.

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In Canada: Mailing Address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing Address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-387-9333
Online www.lincolncanada.com Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.

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In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step

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procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation and your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. You are not bound by the decision, but should you choose to accept the BBB AUTO LINE decision, Ford must abide by the accepted decision as well. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

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The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating authorized dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating authorized dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel.

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If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central America, the Caribbean, or the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected] If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. Customers in the U.S. should call 1-800-392-3673.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

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Obtaining a French owner’s guide French Owner’s Guides can be obtained from your authorized dealer or by writing to: Ford Motor Company of Canada, Limited Service Publications CHQ202
The Canadian Road P.O. Box 2000
Oakville, ON, Canada L6J 5E4

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510.

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Cleaning

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing

strong, direct sunlight.

or laundry liquid. These products can discolor and spot painted surfaces.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Motorcraft Bug and Tar Remover (ZC-42) which is available from your authorized dealer. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

car wash.

shampoo, such as Motorcraft Detail Wash (ZC-3-A).

Exterior chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH • Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. Apply the product as you would a wax to clean bumpers and other chrome parts; allow the cleaner to dry for a few minutes, then wipe off the haze with a clean, dry rag. • Never use abrasive materials such as steel wool or plastic pads • After polishing chrome bumpers, apply a coating of Motorcraft

as they can scratch the chrome surface.

Premium Liquid Wax (ZC-53-A), available from your authorized dealer, or an equivalent quality product to help protect from environmental effects.

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WAXING • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium

Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product.

• Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

spots, road salt and industrial fallout before repairing paint chips.

PAINT CHIPS Your authorized dealer has touch-up paint to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37-A),

covers.

which is available from your authorized dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover

cleaners, steel wool, fuels or strong household detergent.

(ZC-42), available from your authorized dealer.

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ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts

engine block or other engine components.

that require cleaning and pressure rinse clean. In Canada use Motorcraft Engine Shampoo (CXC-66-A).

• Cover the highlighted areas to prevent water damage when cleaning • Never wash or rinse the engine while it is running; water in the

the engine.

running engine may cause internal damage.

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PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and Tar • For plastic headlamp lenses, use Motorcraft Ultra Clear Spray Glass

Remover (ZC-42).

Cleaner (ZC-23).

WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellent coatings, tree sap, or other organic contamination; these contaminants may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with

a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer.

• The wiper blades can be cleaned with isopropyl (rubbing) alcohol or

Motorcraft Premium Windshield Washer Concentrate (ZC-32-A), available from your authorized dealer. This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities. Be sure to replace wiper blades when they appear worn or do not function properly.

• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. If you cannot remove those streaks after cleaning with the glass cleaner or if the wipers chatter and move in a jerky motion, clean the outer surface of the windshield and the wiper blades using a sponge or soft cloth with a neutral detergent or mild-abrasive cleaning solution. After cleaning, rinse the windshield and wiper blades with clean water. The windshield is clean if beads do not form when you rinse the windshield with water. Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines.

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INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel, interior trim areas and cluster lens with a clean and damp white cotton cloth, then with a clean and dry white cotton cloth; you may also use Motorcraft Dash & Vinyl Cleaner (ZC-38-A) on the instrument panel and interior trim areas. • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

• Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces. • Do not use household or glass cleaners as these may damage the

finish of the instrument panel, interior trim and cluster lens.

WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid

contamination of the airbag system.

If a staining liquid like coffee/juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2. Apply Motorcraft Deluxe Leather and Vinyl Cleaner (ZC-11-A) [In Canada use Motorcraft Multi-Purpose Cleaner (CXC-101)] to the wiped area and spread around evenly. 3. Apply more Motorcraft cleaner to a clean, white, cotton cloth and press the cloth onto the soiled area–allow this to set at room temperature for 30 minutes. 4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to clean the area by using a rubbing motion for 60 seconds. 5. Following this, wipe area dry with a clean, white, cotton cloth.

INTERIOR For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Professional Strength

Carpet & Upholstery Cleaner (ZC-54).

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Cleaning • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use Motorcraft Multi-Purpose Cleaner (CXC-101).

immediately (but do not oversaturate) or the ring will set.

• If a ring forms on the fabric after spot cleaning, clean the entire area • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt

webbing.

WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side-airbag system and affect performance of the side airbag in a collision.

LEATHER SEATS (IF EQUIPPED) Your leather seating surfaces have a clear, protective coating over the leather. • For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. In Canada, use Motorcraft Vinyl Cleaner (CXC-93). Dry the area with a soft cloth.

• If the leather cannot be completely cleaned using a mild soap and water solution, the leather may be cleaned using a commercially available cleaning product designed for automotive leather.

• Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.

Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.

UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.

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FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Car Wash (Canada only) (CXC-83) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Custom Clear Coat Polish (ZC-8-A) Motorcraft Custom Vinyl Protectant (ZC-40-A) Motorcraft Dash and Vinyl Cleaner (ZC-38-A) Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11-A) Motorcraft Leather Care Kit (U.S. only) (ZC-11-D) Motorcraft Detail Wash (ZC-3-A) Motorcraft Dusting Cloth (ZC-24) Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft Engine Shampoo (Canada only) (CXC-66-A) Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101) Motorcraft Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft Premium Liquid Wax (ZC-53-A) Motorcraft Premium Windshield Washer Concentrate (U.S. only) (ZC-32-A) Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (U.S. only) (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Wash and Wax (Canada only) (CXC-95) Motorcraft Wheel and Tire Cleaner (ZC-37-A)

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Maintenance and Specifications

SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Customer Information Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.

Notice to owners of Severe Duty vehicles Before you have maintenance done on your vehicle, be sure to read the “Severe Duty Owner’s Guide Supplement.” This book contains important operation and maintenance information.

PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other burning (cigarettes) material away

space, unless you are sure you have enough ventilation.

from the battery and all fuel related parts.

Working with the engine off 1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels to prevent the vehicle from moving unexpectedly.

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Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels.

WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.

OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the instrument panel. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front of the hood. 3. Lift the hood until the lift cylinders hold it open.

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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT

1. Brake fluid reservoir 2. Engine oil dipstick 3. Windshield washer fluid reservoir 4. Air filter assembly 5. Power steering fluid reservoir 6. Engine coolant reservoir 7. Battery 8. Power distribution box 9. Engine oil filler cap 10. Automatic transmission fluid dipstick

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WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specification WSB-M8B16-A2. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing. Refer to the Maintenance product specifications and capacities section in this chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.

WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure

to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.

Note: Do not put washer fluid in the engine coolant reservoir. Washer fluid placed in the cooling system may harm engine and cooling system components.

CHANGING THE WIPER BLADES 1. Pull the wiper blade and arm away from the glass. Turn the blade as much as possible to gain access to the lock tab (A). Using a skinny tool, push the lock tab (A) to release the blade from the arm loop and pull the blade from the arm. 2. Attach the new blade to the arm loop and pull it into place until a click is heard.

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Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield. Refer to Windows and wiper blades in the Cleaning chapter. To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.

ENGINE OIL