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Charger (C-MAX Energi) Not used Not used Battery electronics control module Battery electronics control module — fan Charger fan (C-MAX Energi) Not used Smart datalink connector Active noise cancellation Not used DC/AC power converter Power liftgate AC/DC charger (C-MAX Energi) Luggage compartment outlet Not used Not used Parking aid module Rear view camera DC/AC power converter Not used
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
F34
F35
F36
F37
F38
F39
F40
F41
F42
F43
F44
F45
F46
R1
R2
R3
R4
R5
R620A 20A — 20A — — — — — — — 5A 10A
Power relay Mini relay Micro relay
— —
Micro relay
Driver seat heater Passenger seat heater Not used Power sun shade Not used Not used Not used Not used Not used Not used Not used Humidity sensor Fuel system Rear 15 relay Heated rear window Fuel door (C-MAX Energi) Not used Not used Rear wiper
CHANGING A FUSE Fuses
WARNING
Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.
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If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.
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E142430 Fuses
Standard Fuse Amperage Rating and Color
Color
Fuse rating
Mini fuses
2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A
Grey Violet Pink Tan Brown Red Blue Yellow Natural Green
Standard
fuses Grey Violet Pink Tan Brown Red Blue Yellow Natural Green
Maxi fuses
Cartridge maxi fuses
Fuse link cartridge
Yellow
Green Orange
Red Blue Tan
Natural
Blue
Natural
Pink Green Red Yellow
Black
Blue
Natural
Pink Green Red Yellow Brown Black
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Maintenance
GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. See Scheduled Maintenance (page 417). If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle. Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space, unless you are sure you have enough ventilation. Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts.
•
Working with the Engine Off 1. Set the parking brake and shift to P
(Park).
2. Turn off the engine and remove the key
(if equipped).
3. Block the wheels. Working with the Engine On
WARNING
To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P
(Park).
2. Block the wheels OPENING AND CLOSING THE HOOD
1. To open the hood, go inside the vehicle
and pull the hood release handle located under the left hand side of the instrument panel.
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E142457 Maintenance
2. Go to the front of the vehicle and locate the secondary release lever, which is located under the front of the hood, to your right of the center of the vehicle (driver's side), near the headlight.
3. Release the hood latch by pushing the yellow secondary release lever to your left, toward the center of the vehicle.
5. To close the hood, lower and secure
the prop rod in the clip.
6. Lower the hood and allow it to drop the
last 10-12 inches (25 to 30
centimeters).Note: Make sure that the hood is closed properly and fully latched on both sides of the hood. UNDER HOOD OVERVIEW - 2.0L HYBRID
WARNING
The inverter system controller contains various high-voltage components that can cause serious bodily harm or death. The inverter system controller is not serviceable and should never be touched, probed, or tampered with.
Note: Do not attempt to service any of the high-voltage components or wiring. For easier identification, the high-voltage wiring insulation is color coated orange.
4. Raise the hood and support it with the
prop rod.
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E87786 Maintenance
Engine coolant reservoir cap. See Engine Coolant Check (page 213). Engine oil filler cap. See Engine Oil Check (page 212). Engine oil dipstick. See Engine Oil Dipstick (page 212). Engine air filter cover. See Changing the Engine Air Filter (page 229). Inverter system controller. Brake fluid reservoir cap. See Brake Fluid Check (page 217). Power distribution box. See Fuses (page 200). Inverter system controller coolant reservoir cap. Windshield washer fluid reservoir cap. See Washer Fluid Check (page 217).
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ABCDEFGHIE162485 Maintenance
ENGINE OIL DIPSTICK
MIN MAX
ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and the MAX marks. 1. Make sure that your vehicle is on level
ground.
2. Turn the engine off and wait 10 minutes
for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with
a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level.
If the level is at the MIN mark, add oil immediately. Adding Engine Oil Note: Do not remove the filler cap when the engine is running. Note: Do not add oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers. 1. Remove the filler cap. 2. Add engine oil that meets the Ford specifications. See Capacities and Specifications (page 265).
3. Replace the filler cap. Turn it until you
feel a strong resistance.
Resetting the Oil Life Monitoring System Note: Reset the oil life monitoring only after an oil change. 1. Turn the ignition key to the on position.
Do not start the engine. For vehicles with push-button start, press and hold the start button for two seconds without pressing the brake pedal. Do not attempt to start the engine.
2. Press both the accelerator and brake
pedals at the same time.
3. Keep both pedals fully pressed.
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ABE169062E142732 Maintenance
The coolant concentration should be maintained within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C). Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable. Do not use engine coolant or antifreeze or windshield washer fluid outside of its specified function and vehicle location. Checking the Inverter System Controller Coolant When the engine is cold, check the concentration and level of the inverter system controller coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 417). Note: Make sure that the level is between the MIN and MAX marks on the inverter system controller coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below the MIN mark, or empty, add prediluted coolant immediately. See Adding Inverter System Controller Coolant in this chapter. The coolant concentration should be maintained within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C).
4. After three seconds, the Service: Oil
reset in prog. message will be displayed.
5. After 25 seconds, the Service: Oil reset complete message will be displayed. 6. Release both the accelerator and brake
pedals.
7. The Service: Oil reset complete
message will no longer be displayed. 8. Rotate the key to the off position. For vehicles with push-button start, press the start button to turn the vehicle off completely.
ENGINE COOLANT CHECK Engine Coolant and Inverter System Controller Coolant Your vehicle is equipped with two separate cooling systems. One is for cooling the engine and one is for cooling the inverter system controller that is specific to the hybrid operating system. The two systems operate similarly, with the inverter system controller cooling system generally operating at a lower temperature and pressure. Checking the Engine Coolant When the engine is cold, check the concentration and level of the engine coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 417). Note: Make sure that the level is between the MIN and MAX marks on the engine coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below the MIN mark, or empty, add prediluted coolant immediately. See Adding Engine Coolant in this chapter.
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Maintenance
Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable. Do not use engine coolant or antifreeze or windshield washer fluid outside of its specified function and vehicle location. Adding Coolant
WARNINGS
Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.
Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine
coolant could make it difficult to see through the windshield.
To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.
Do not add coolant further than the MAX mark.
Note: Do not use stop leak pellets, cooling system sealants, or additives as they can cause damage to the cooling or heating systems. This damage would not be covered under your vehicle’s warranty.
Note: During normal vehicle operation, the coolant may change color from orange to pink or light red. As long as the coolant is clear and uncontaminated, this color change does not indicate the coolant has degraded nor does it require the coolant to be drained, the system to be flushed, or the coolant to be replaced. Note: It is very important to use prediluted coolant meeting the Ford specification in order to avoid plugging the small coolant passageways. Use of concentrated coolant and water may cause coolant passageway plugging and void the warranty. See Capacities and Specifications (page 265). • Do not mix different colors or types of coolant in your vehicle. Make sure the correct coolant is used. Mixing of coolants may harm your cooling system. The use of an improper coolant may harm the engine, inverter system controller, and cooling system components and may void the warranty. In case of emergency, a large amount of water without engine coolant may be added to the engine cooling system only in order to reach a vehicle service location. In this instance, the engine cooling system must be drained, chemically cleaned with Motorcraft Premium Cooling System Flush, and refilled with prediluted engine coolant as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating, or freezing. DO NOT use this method for the inverter system controller cooling system. The inverter system controller cooling system operates close to ambient temperature, and is susceptible to freezing in any subfreezing environment in the absence of coolant.
•
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Maintenance
• Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing.
• Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant.
Adding Engine Coolant 1. Unscrew the engine coolant reservoir cap slowly. Any pressure will escape as you unscrew the cap.
2. Use a funnel to add prediluted engine coolant to the engine coolant reservoir. Make sure that the level is between the MIN and MAX marks on the engine coolant reservoir. Use prediluted engine coolant meeting the Ford specification. See Capacities and Specifications (page 265).
3. Close the engine coolant reservoir cap. Whenever you add coolant, check the coolant level in the engine coolant reservoir the next few times you drive the vehicle. If necessary, add enough prediluted engine coolant to bring the engine coolant level to the proper level. Adding Inverter System Controller Coolant 1. Open the inverter system controller
coolant reservoir cap.
2. Use a funnel to add prediluted coolant
to the inverter system controller coolant reservoir. Make sure that the level is between the MIN and MAX marks on the inverter system controller coolant reservoir. Use prediluted coolant meeting the Ford specification. See Capacities and Specifications (page 265).
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3. Close the inverter system controller
coolant reservoir cap.
Whenever you add coolant, check the coolant level in the inverter system controller coolant reservoir the next few times you drive the vehicle. If necessary, add enough prediluted coolant to bring the inverter system controller coolant level to the proper level. Recycled Engine Coolant Ford Motor Company does not recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. Severe Climates If you drive in extremely cold climates: •
It may be necessary to have an authorized Ford dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will
provide improved freeze point protection. Engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.
If you drive in extremely hot climates: •
It may be necessary to have an authorized Ford dealer decrease the coolant concentration to 40%.
• A coolant concentration of 40% will
provide improved overheat protection. Engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage.
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Maintenance
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury.
Never remove the coolant reservoir cap while the engine is running or hot.
Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible. You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to
3.
an authorized dealer. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish
if low.
5. Re-start the engine and take your
vehicle to an authorized dealer.
Vehicles driven year-round in non-extreme climates should use prediluted coolant meeting the Ford specification for optimum cooling system and engine protection. What You Should Know About Fail- Safe Cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat, the engine coolant temperature gauge will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate. If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • •
The engine power will be limited. The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase. Once the engine temperature cools, the engine can be re-started. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage.
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Maintenance
WASHER FLUID CHECK
WARNING
If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze
protection. Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.
Note: The front and rear washer systems are supplied from the same reservoir. Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See Capacities and Specifications (page 265). State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system. FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.
AUTOMATIC TRANSMISSION FLUID CHECK Note: Transmission fluid should be checked by an authorized dealer. If required, fluid should be added by an authorized dealer. The automatic transmission does not have a transmission fluid dipstick. Have an authorized dealer check and change the transmission fluid and filter at the correct service interval. See Scheduled Maintenance (page 417).Your transmission does not consume fluid. However, the fluid level should be checked: •
if the transmission is not working properly. if you notice some sign of fluid leakage.
• Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately. POWER STEERING FLUID CHECK Your vehicle is equipped with an electric power steering (EPS) system. There is no fluid reservoir to check or fill.
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Maintenance
When a low voltage battery replacement is necessary, see an authorized dealer to replace the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle To ensure proper operation of the battery management system (BMS), do not allow a technician to connect any electrical device ground connection directly to the low voltage battery negative post. A connection at the low voltage battery negative post can cause inaccurate measurements of the battery condition and potential incorrect system operation. Note: If a person adds electrical or electronic accessories or components to the vehicle, the accessories or components may adversely affect the low voltage battery performance and durability and may also affect the performance of other electrical systems in the vehicle. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery that matches the electrical requirements of the vehicle. Because your vehicle’s engine is electronically-controlled by a computer, some engine control settings are maintained by power from the low voltage battery. Some engine computer settings, like the idle trim and fuel trim strategy, optimize the driveability and performance of the engine. Some other computer settings, like the clock and radio station
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow
flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.
When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.
Your vehicle is equipped with a Motorcraft® maintenance-free battery which normally does not require additional water during its life of service. Note: If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. Note: See an authorized dealer for low voltage battery access, testing, or replacement.
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presets, are also maintained in memory by power from the low voltage battery. When a technician disconnects and connects the low voltage battery, these settings are erased. Complete the following procedure in order to restore the settings: 1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into P. 3. Turn off all accessories. 4. Step on the brake pedal and start the
vehicle.
5. Run the engine until it reaches normal
operating temperature. While the engine is warming up, complete the following: Reset the clock. See Audio System (page 272). Reset the power windows bounce-back feature. See Windows and Mirrors (page 76). Reset the radio station presets. See Audio System (page 272).
6. Allow the engine to idle for at least one minute. If the engine turns off, step on the accelerator to start the engine.
7. While the engine is running, step on the brake pedal and shift the transmission to N.
8. Allow the engine to run for at least one minute by pressing on the accelerator pedal.
9. Drive the vehicle at least 10 miles (16
kilometers) to completely relearn the idle and fuel trim strategy.Note: If you do not allow the engine to relearn the idle and fuel trim strategy, the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy.
Note: Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. Note: It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time. CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES Note: Use the service position in winter to provide easier access to the front wiper blades for freeing them from snow and ice. The front wipers will not return to their normal position as soon as you switch on the ignition. The front wipers will stay in the service position when you switch the ignition on or start the engine. Switch on the front wipers to any mode, then switch off the front wipers to bring the front wipers back to the park position.
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E142463 Maintenance
Note: The windshield wiper blades are different in length. If you install wiper blades of the wrong length, the wipers may not work correctly. If equipped with autowipers, the rain sensor may not work correctly. Note: Make sure that the wiper blade locks into place. Lower the wiper arm and blade back to the windshield. The wiper arms will automatically return to their normal position when the ignition is turned on. Note: Replace wiper blades at least once per year for optimum performance. Note: Poor wiper quality can be improved by cleaning the wiper blades and the windshield Setting the Front Wipers in the Service Position 1. Make sure that the outside of the
windshield is free from snow and ice.
2. Switch on the ignition.
4. Release the lever when the wipers have
moved to the service position.
Changing the Front Wiper Blades 1. Pull the wiper blade and arm away
from the glass.
3. Switch off the ignition and within three seconds, pull the wiper lever to toward you. Hold the lever in until wipers have moved to the service position.
Install in the reverse order.
2. Press the locking buttons together. 3. Rotate and remove the wiper blade. 4. Note: Make sure that the wiper blade locks into place. Changing the Rear Window Wiper Blade 1. Lift the wiper arm.
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E162733E162532E129990112 Maintenance
8 feet (2.4 meters) Center height of lamp to ground 25 feet (7.6 meters) Horizontal reference line
1. Park the vehicle directly in front of a
wall or screen on a level surface, approximately 25 feet (7.6 meters) away.
Note: To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other. 2. Measure the height of the headlamp
bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height.
3. Turn on the low beam headlamps to
illuminate the wall or screen and open the hood.
2. Slightly rotate the wiper blade from the
wiper arm
3. Disengage the wiper blade from the
wiper arm.
4. Remove the wiper blade. 5. Install in the reverse order. Note: Make sure that the wiper blade locks into place. ADJUSTING THE HEADLAMPS Vertical Aim Adjustment The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer.
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REMOVING A HEADLAMP
4. On the wall or screen you will observe
a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.
5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either clockwise or counterclockwise in order to aim the headlamp. The horizontal edge of the brighter light should touch the horizontal reference line.6. Close the hood and turn off the lamps. Horizontal Aim Adjustment Horizontal aim is not required for this vehicle and is non-adjustable.
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C-MAX (CCG)
1. Make sure the headlamp control is in the off position and open the hood.
2. Remove the two screws from the
headlamp assembly.
3. Carefully pull the headlamp assembly as far as possible towards the front of the vehicle to disengage it from the lower fixing point.
4. Carefully lift the outer side of the
headlamp and remove it.
5. Disconnect the electrical connector. CHANGING A BULB Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions Examples of acceptable condensation are:
E142465E14246722E142468 Maintenance
Locating the headlamp bulbs:
Turn lamp Low beam headlamp High beam headlamp
Replacing the High Beam Headlamp Bulb:
1. Remove the headlamp assembly. 2. Remove service cap. 3. Disconnect the electrical connector. 4. Remove bulb from the headlamp
assembly by turning it counterclockwise, then pull it straight out.
Replacing the Low Beam Headlamp Bulb:
• Presence of thin mist (no streaks, drip
marks or droplets). Fine mist covers less than 50% of the lens.
•
Examples of unacceptable moisture (usually caused by a lamp water leak) are: • Water puddle inside the lamp. •
Large water droplets, drip marks or streaks present on the interior of the lens.
Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present. Replacing Headlamp Bulbs
WARNING
Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb by only its
plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.
Note: If the bulb is accidentally touched, it should be cleaned with rubbing alcohol before being used.
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E162549E162550 Maintenance
Replacing Fog, Park and Turn Signal Bulbs
1. Remove the headlamp assembly. 2. Remove service cap. 3. Disconnect the electrical connector. 4. Remove bulb from the headlamp
assembly by turning it counterclockwise, then pull it straight out.
Install the new bulbs in reverse order. Replacing Side Marker Bulbs:
Note: You cannot separate the fog lamp bulb from the bulb holder. 1. Remove the fog lamp cover 2. Remove the 2 screws. 3. Remove the lamp.
1. Remove the headlamp assembly. 2. Remove service cap. 3. Remove the bulb holder. 4. Remove bulb from the headlamp
assembly.
Install the new bulb in reverse order.
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4. Disconnect the electrical connector
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E162551E162552E16255345E162554 Maintenance
5. Turn the bulb holder counterclockwise
and remove it. Install the new bulb in reverse order.
6.
Replacing Tail, Brake and Turn Signal Bulbs
1. Remove the screws from the splash
shield at the wheel well to gain access to the lamp assembly.
1. Make sure the headlamp control is in
the off position.
2. Open the liftgate. 3. Remove the trim panel cover.
2. Remove the bulb holder from the lamp
assembly by turning it counterclockwise.
3. Disconnect the electrical connector. 4. Remove the bulb from the bulb holder
by pulling it straight out.
Install the new bulbs in reverse order from the steps above.
4. Disconnect the electrical connector 5. Remove the wing nut. 6. Gently pull the lamp assembly away
from the vehicle.
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E162553E142799E162555E162556 Maintenance
4. Remove the wing nut. 5. Gently pull the lamp assembly away
from the vehicle.
7. Remove the bulb holder. 8. Gently press the bulb into the bulb
holder, then turn the bulb counterclockwise and remove the bulb. A. Taillamp and brake lamp. B. Turn lamp.
Install the new bulb in reverse order. Replacing Reverse Lamp and Tail Lamp Bulbs:
6. Disconnect the electrical connector 7. Remove the bulb holder. 8. Gently press the bulb into the bulb
holder, turn the bulb counterclockwise, and remove the bulb. A. Reverse lamp. B. Tail lamp. Install the new bulb in reverse order.
1. Make sure the lighting control is in the
off position.
2. Open the liftgate 3. Remove the trim panel cover.
9.
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E162557E162558E162559E162560 Maintenance
Replacing License Plate Lamp Bulb
1. Carefully release the spring clip. 2. Remove the lamp. 3. Remove the bulb. Reverse steps to reinstall bulb. Replacing the Center High Mounted Brake Lamp Bulbs
3. Insert a suitable tool into the holes. 4. Carefully pull the lamp towards the
front of the vehicle in order to release the spring clips.
5. Gently pull the lamp assembly away
from the vehicle.
6. Remove the bulb holder. 7. Remove the bulb. BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time.
1. Open the liftgate. 2. Detach the clips above the inboard side
of the rear window.
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321E72789E162562E162563E162564 Maintenance
Function
Trade number
9005LL H11LL 168
194
W21WHeadlamps high beam (Halogen) Headlamp low beam (Halogen) Sidemarker - front Park lamp - front Turn lamp - front Fog lamps Tail/brake lamp Turn lamp - rear Backup lamp License plate lamp * High-mount brake lamp * Interior lamps * To replace these lamps - see your authorized dealer. To replace all instrument panel lights - see your authorized dealer
3157K T20
921
W5W W5W LEDH10 (9145)
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C-MAX (CCG)
Maintenance
CHANGING THE ENGINE AIR FILTER
WARNING
To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
Note: Failure to re-install the air cleaner assembly properly by fully seating on the mounting studs in (5) places and securing with the (2) bolts may result in air cleaner assembly dislodgement from engine and damage to the air cleaner assembly and other engine components. Therefore we recommend that the air filter be serviced at a Ford dealer. Note: When changing the air filter element, use only the air filter element listed. See Capacities and Specifications (page 265). Note: Change the air filter element at the proper interval. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.
Identifying Air Filter Element Components
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E162533ACDEB Maintenance
A. Air cleaner assembly B. Air cleaner cover C. Air cleaner outlet tube D. Positive crankcase ventilation (PCV)
tube
E. Air cleaner intake tube Removing the Engine Air Filter Element
5. Lift the air cleaner assembly (A) from the mounting studs, then rotate and pull it towards the front of the vehicle.
6. Loosen the 5 bolts from the air cleaner
cover (B).
7. Remove the air cleaner cover (B) from
the air cleaner assembly (A).
Installing the Engine Air Filter Element Note: Clean the inside of the air filter assembly before installing a new air filter
1. Loosen the hose clamps for air cleaner
outlet tube ©). Disconnect the tube from the air cleaner assembly (A).
2. Release the tabs and disconnect the
PCV tube (D) from the air cleaner outlet tube ©) and remove the tube.
3. Disconnect the air cleaner intake tube (E) from the air cleaner assembly (A).
4. Remove the bolts from each side of the air cleaner assembly (A) as shown with arrows
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E162534E162535E162536E162537 Maintenance
4.
Install and tighten the bolts to each side of the air cleaner assembly (A) as shown with arrows.
1.
2.
Install the new engine air filter into the engine air cleaner assembly. Install the air cleaner cover (B) and tighten the 5 bolts.
5.
Install and tighten the bolts to each side of the air cleaner assembly (A) as shown with arrows.
6. Connect the PCV tube (D) to the air
cleaner outlet tube ©).
7. Connect the air cleaner intake tube (E)
to the air cleaner assembly (A).
3. Position the air cleaner assembly (A)
onto the engine and make sure the assembly is aligned with the studs.
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E162538E162539E162540E162541 Vehicle Care
CLEANING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash. • Never use strong household detergents
or soap, such as dish washing or laundry liquid. These products can discolor and spot painted surfaces.
• Never wash a vehicle that is “hot to the
touch” or during exposure to strong, direct sunlight.
•
• Dry your vehicle with a chamois or soft terry cloth towel in order to eliminate water spotting. Immediately remove items such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to your vehicle’s paintwork and trim over time. Use Motorcraft Bug and Tar Remover.
• Remove any exterior accessories, such
as antennas, before entering a car wash.
Note: Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible. Stripes or Graphics (if equipped) Do not use a commercial or high-pressure sprayer on the surface or edge of stripes and graphics. This can cause damage to the film and cause the edge of the film to peel away from the vehicle surface. Exterior Chrome Note: Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers
GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Detail Wash (ZC-3-A) Motorcraft Dusting Cloth (ZC-24) Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft Engine Shampoo (Canada only) (CXC-66-A) Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101) Motorcraft Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft Premium Quality Windshield Washer Fluid (Canada only) [CXC-37-(A, B, D or F)] Motorcraft Premium Windshield Wash Concentrate with Bitterant (U.S. only) (ZC-32-B1) Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft Wheel and Tire Cleaner (ZC-37-A)
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Vehicle Care
• Use a quality wax that does not contain
abrasives. Follow the manufacturer’s instructions to apply and remove the wax.
•
• Apply a small amount of wax in a
back-and-forth motion, not in circles. • Do not allow wax to come in contact with any non-body (low-gloss black) colored trim. The wax will discolor or stain the parts over time. • Roof racks. • Bumpers. • Grained door handles. • Side moldings. • Mirror housings. • Windshield cowl area.
• Do not apply wax to glass areas. • After waxing, your car's paint should
feel smooth, and be free of streaks and smudges.
CLEANING THE ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: •
Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.
•
• Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. Spray Motorcraft Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo.
• Never wash or rinse the engine while it is hot or running; water in the running engine may cause internal damage.
• Wash your vehicle first, using cool or
lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash.
• Use Motorcraft Custom Bright Metal
Cleaner. Apply the product as you would a wax to clean bumpers and other chrome parts; allow the cleaner to dry for a few minutes, then wipe off the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning product on chrome surfaces longer than the time recommended.
• Using other non-recommended cleaners can result in severe and permanent cosmetic damage.
Underbody Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. Cleaning Plastic Exterior Parts Use only approved products to clean plastic parts •
For routine cleaning, use Motorcraft Detail Wash. If tar or grease spots are present, use Motorcraft Bug and Tar Remover.
•
WAXING Regular waxing is necessary to protect your car's paint from the elements. We recommend that you wash and wax the painted surface once or twice a year. When washing and waxing, park your vehicle in a shaded area out of direct sunlight. Always wash your vehicle before applying wax.
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Vehicle Care
• Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations.
• Cover the battery, power distribution box, and air filter assembly to prevent water damage when cleaning the engine.
•
CLEANING THE WINDOWS AND WIPER BLADES Car wash chemicals and environmental fallout can result in windshield and wiper blade contamination. Dirty windshield and wipers will result in poor windshield wiper operation. Keep the windshield and wiper blades clean to maintain windshield wiper performance. To clean the windshield and wiper blades: • Clean the windshield with a non-abrasive glass cleaner. For windshields contaminated with tree sap, chemicals, wax or bugs, clean the entire windshield using steel wool (no greater than 0000 grade) in a circular motion and rinse with water. • Clean the wiper blades with isopropyl rubbing alcohol or windshield washer fluid.
Note: Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle warranty does not cover damage caused to the heated rear window grid lines. CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the
belt webbing.
WARNINGS
On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.
For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a
vacuum cleaner.
•
• Remove light stains and soil with Motorcraft Professional Strength Carpet & Upholstery Cleaner. If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover. In Canada, use Motorcraft Multi-Purpose Cleaner. If a ring forms on the fabric after spot cleaning, clean the entire area immediately (but do not oversaturate) or the ring will set.
•
• Do not use household cleaning
products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS
WARNING
Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel
to avoid contamination of the airbag system.
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C-MAX (CCG)
Vehicle Care
Clean the instrument panel and cluster lens with a clean, damp, white cotton cloth, then use a clean and dry white cotton cloth to dry these areas. • Avoid cleaners or polishes that increase
the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect you from undesirable windshield reflection. Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.
•
• Do not use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.
• Do not allow air fresheners and hand sanitizers to spill onto interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty.
If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean,
white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more thorough cleaning, use a mild soap and water solution. If the spot cannot be completely cleaned by this method, the area may be cleaned using a commercially available cleaning product designed for automotive interiors. If necessary, apply more soap and water solution or cleaning product to a clean, white, cotton cloth and press the cloth onto the soiled area. Allow this to set at room temperature for 30
minutes.3.
C-MAX (CCG)
4. Remove the soaked cloth and if it is not soiled badly, use this cloth to clean the area by using a rubbing motion for 60
seconds.5. Following this, wipe area dry with a
clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF EQUIPPED)
For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. Dry the area with a soft cloth. If you cannot completely clean the leather using a mild soap and water solution, you can try a commercially available leather cleaning product designed for automotive interiors. Note: To check for compatibility, first test any cleaner or stain remover on an inconspicuous part of the leather. You should: •
remove dust and loose dirt with a vacuum cleaner clean spills and stains as quickly as possible check for compatibility by first testing any cleaner or stain remover on an inconspicuous part of the leather.
•
•
Do not use the following products as these may damage the leather: •
oil/petroleum-based leather conditioners household cleaners alcohol solutions solvents or cleaners intended specifically for rubber, vinyl and plastics.
• • •
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Vehicle Care
REPAIRING MINOR PAINT DAMAGE Your authorized dealer has touch-up paint to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color. • Remove particles such as bird
droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout before repairing paint chips.
• Always read the instructions before
using the products.
CLEANING THE ALLOY WHEELS (IF EQUIPPED) Note: Do not apply a cleaning chemical to warm or hot wheel rims and covers. Note: Some automatic car washes may cause damage to the finish on your wheel rims and covers. Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation to remove brake dust and dirt, could wear away the clear coat finish over a period time. Note: Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergents. Note: If you intend parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so. This will reduce the risk of increased corrosion of the brake discs. Alloy wheels and wheel covers are coated with a clear coat paint finish. To maintain their condition we recommend that you:
• Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner. Apply using manufacturer's instructions.
• Use a sponge to remove heavy deposits of dirt and brake dust accumulation.
• Rinse thoroughly with a strong stream of water when you have completed the cleaning process. To remove tar and grease, use Motorcraft Bug and Tar Remover.
•
VEHICLE STORAGE If you plan on storing your vehicle for an extended period of time (30 days or more), read the following maintenance recommendations to make sure your vehicle stays in good operating condition. All motor vehicles and their components were engineered and tested for reliable, regular driving. Long term storage under various conditions may lead to component degradation or failure unless specific precautions are taken to preserve the components. General •
Store all vehicles in a dry, ventilated place.
• Protect from sunlight, if possible. If vehicles are stored outside, they • require regular maintenance to protect against rust and damage.
Body • Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders.
• Periodically wash your vehicle stored
in exposed locations.
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C-MAX (CCG)
Vehicle Care
•
Battery • Check and recharge as necessary. Keep
connections clean. If storing your vehicle for more than 30
days without recharging the battery, it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starting.Note: If battery cables are disconnected, it will be necessary to reset memory features. Brakes • Make sure brakes and parking brake
are fully released.
Tires • Maintain recommended air pressure. Miscellaneous • Make sure all linkages, cables, levers
and pins under your vehicle are covered with grease to prevent rust.
• Move vehicles at least 25 feet (8
meters) every 15 days to lubricate working parts and prevent corrosion. Removing Vehicle From Storage When your vehicle is ready to come out of storage, do the following: • Wash your vehicle to remove any dirtor grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during storage (mice/squirrel nests).
• Check the exhaust for any foreign material that may have collected during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
•
Touch-up exposed or primed metal to prevent rust.
• Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when your vehicle is washed. Lubricate all hood, door and trunk lid hinges, and latches with a light grade oil.
•
• Cover interior trim to prevent fading. •
Keep all rubber parts free from oil and solvents.
Engine •
The engine oil and filter should be changed prior to storage, as used engine oil contain contaminates that may cause engine damage. Start the engine every 15 days. Run at fast idle until it reaches normal operating temperature
•
• With your foot on the brake, shift
through all the gears while the engine is running. Fuel system •
Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle.
Cooling system • Protect against freezing temperatures. • When removing your vehicle from storage, check coolant fluid level. Confirm there are no cooling system leaks, and fluid is at the recommended level.
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C-MAX (CCG)
Vehicle Care
• Check brake pedal operation. Drive
your vehicle 15 feet (4.5 meters) back and forth to remove rust build-up.
• Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. If the battery was removed, clean the battery cable ends and inspect.
•
Contact your authorized dealer if you have any concerns or issues.
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Wheels and Tires
TEMPORARY MOBILITY KIT Note: You should use the temporary mobility kit sealant compound in the canister for one tire only. See your Ford authorized dealer for additional replacement sealant canisters.
Air compressor (inside) Diverter knob On and off button Air pressure gauge Sealant bottle and canister Sealant filling clear tube Sealant tube - tire valve connector Yellow cap tool Air compressor hose Air hose-tire valve connector Accessory power plug Casing and housing
The kit is located under the front-row passenger seat. Loosen the Velcro strap to access the kit. The kit consists of an air compressor to reinflate the tire and a sealing compound in a canister that will effectively seal most punctures caused by nails or similar objects. This kit will provide a temporary seal allowing you to drive your vehicle up to 120 miles (200 kilometers) at a maximum speed of 50 mph (80 km/h).
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E164703E144618 Wheels and Tires
•
Before operating the kit, make sure your vehicle is safely off the road and away from moving traffic. Turn on the hazard lights.
• Always set the parking brake to make
sure the vehicle does not move unexpectedly.
• Do not remove any foreign objects,
such as nails or screws, from the tire. • When using the kit, leave the engine
running (only if the vehicle is outdoors or in a well-ventilated area) so the compressor does not drain the vehicle's battery.
• Do not allow the compressor to
operate continuously for more than 15
minutes; this will help prevent the
