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Climate Control

Cooling the Interior Quickly

Press AUTO. Adjust the temperature control to the desired setting.

Recommended Settings for Cooling

Press the slow fan speed button. Adjust the temperature control to the midway point of the cold settings. Press the instrument panel vent button to distribute air to the instrument panel air vents.

Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures

Apply the parking brake. Move the transmission selector lever to position P. Press MAX A/C.

Side Window Defogging in Cold Weather

Press the windshield defrosting and defogging button. Adjust the temperature control to the desired setting.

Maximum Cooling Performance in Instrument Panel or Instrument Panel and Footwell Positions

Adjust the temperature control to the lowest setting. Press the A/C and recirculated air buttons. Adjust the fan speed to the highest setting initially and then adjust it to suit the desired comfort level.

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HEATED WINDOWS AND MIRRORS (IF EQUIPPED)

Heated Rear Window Note: The vehicle must be running to use this feature. Press the control to clear the rear window of thin ice and fog. Press the control again within 15 minutes to switch it off. It turns off automatically after approximately 15 minutes, or when you switch the ignition off. Do not use razor blades or other sharp objects to clean the inside of the rear window or to remove decals from the inside of the rear window. This may cause damage to the heated grid lines. Your warranty does not cover this damage.

Heated Exterior Mirror (If Equipped) Note: Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass that has frozen in place. These actions could cause damage to the glass and mirrors. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. Both mirrors heat to remove ice, mist and fog when you turn the rear window defroster on.

CABIN AIR FILTER Note: Make sure you have a cabin air filter installed at all times. This prevents foreign objects from entering the system. Running the system without a filter in place could result in degradation or damage to the system. Your cabin air filter is located under the instrument panel in the passenger footwell area. The particulate filtration system reduces the concentration of airborne particles such as dust, spores and pollen in the air supplied to the interior of your vehicle. The particulate filtration system gives you and your passengers the following benefits: • It improves your driving comfort by reducing particle concentration. • It improves the interior compartment cleanliness. • It protects the climate control components from particle deposits. Replace the filter at regular intervals. See the Scheduled Maintenance chapter. For more information about your filter, see an authorized dealer.

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REMOTE START CLIMATE OPERATION (C-MAX ENERGI ONLY) The climate control system adjusts the cabin temperature during remote start. You cannot adjust the system during remote start operation. Turn the ignition on to return the system to its previous settings. You can now make adjustments. You will need to turn certain vehicle-dependent features back on, such as: • heated seats • heated mirrors • heated rear window. You can adjust the settings using the information display controls. See the Information Displays chapter.

Automatic Climate Systems Automatic Settings You can set the climate control to operate in AUTO mode through the information display setting: Remote Start > Climate Control > Heater – A/C > Auto. The climate control system automatically sets the interior temperature to 72°F (22°C). In hot weather, the system is set to 72°F (22°C). In moderate weather, the system either heats or cools (based on previous settings). The rear defroster, heated mirrors and heated seats do not automatically turn on. In cold weather, the system is set to 72°F (22°C). The rear defroster and heated mirrors automatically turn on. Last Settings You can set the climate control to operate using the last climate control settings through the information display setting: Remote Start > Climate Control > Heater – A/C > Last Settings. The climate control system automatically uses the settings last selected before you turned off the engine. Heated and Cooled Devices The climate control system controls other heated and cooled devices inside the vehicle. You can switch these devices on (if available, and selected to AUTO in the information displays) during remote start. Heated devices usually switch on during cold weather, and cooled devices during hot weather.

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SITTING IN THE CORRECT POSITION

WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seat back, with your feet on the floor.

WARNING: Do not recline the seat back as this can cause the occupant to slide under the seat’s safety belt, resulting in severe

personal injury in the event of a crash.

WARNING: Do not place objects higher than the seat backs to reduce the risk of injury in a crash or during heavy braking or

when stopping suddenly.

When you use them properly, the seat, head restraint, safety belt and airbags will provide optimum protection in the event of a crash. We recommend that you follow these guidelines: • Do not recline the seat back more than 30 degrees from vertical.

possible.

• Sit in an upright position with the base of your spine as far back as • Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible, remaining comfortable. • Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 inches (250 millimeters) between your breastbone and the airbag cover.

• Hold the steering wheel with your arms slightly bent. • Bend your legs slightly so that you can press the pedals fully. • Position the shoulder strap of the safety belt over the center of your

shoulder and position the lap strap tightly across your hips.

Make sure that your driving position is comfortable and that you can maintain full control of your vehicle.

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Seats

HEAD RESTRAINTS

WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in or

operate the vehicle, until the head restraint is placed in its proper position. The driver should never adjust the head restraint while the vehicle is in motion.

WARNING: The adjustable head restraint is a safety device. Whenever possible, it should be installed and properly adjusted

when the seat is occupied.

WARNING: Install the head restraint properly to minimize the risk of neck injury in the event of a crash.

Note: Adjust the seat back to an upright driving position before adjusting any head restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible, remaining comfortable. For occupants of extremely tall stature, adjust the head restraint to its highest position.

Front Seat Head Restraints

Rear Seat Center Head Restraints

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The head restraints consist of: A. An energy absorbing head restraint B. Two steel stems C. Guide sleeve adjust and release button D. Guide sleeve unlock and remove button Adjusting the Head Restraint Raise: Pull up the head restraint. Lower: 1. Press and hold button C. 2. Push the head restraint down. Remove: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Press and hold buttons C and D. 3. Pull the head restraint up. Install: Align the steel stems into the guide sleeves and push the head restraint down until it locks.

Rear Seat Outboard Head Restraints

The head restraints consist of: A. An energy absorbing head restraint B. Two steel stems C. Guide sleeve unlock and remove button D. Fold button

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Remove: 1. Press and hold buttons C. 2. Pull the head restraint up. Install: Align the steel stems into the guide sleeves and push the head restraint down until it locks. Fold: 1. Press and hold button D. 2. Pull it back up to reset.

Tilting Head Restraints (If Equipped) The front head restraints may have a tilting feature for extra comfort. To tilt the head restraint, do the following:

1. Adjust the seat back to an upright driving or riding position. 2. Tilt the head restraint forward by gently pulling the top of the head restraint.

Once it is in its forward-most position, tilt it forward once more to release it to the upright position. Note: Do not attempt to force the head restraint backward after it is tilted. Instead, continue tilting it forward until the head restraint releases to the upright position.

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MANUAL SEATS

WARNING: Do not adjust the driver’s seat or seat back while the vehicle is moving.

Moving the Seats Backward and Forward

WARNING: Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged.

Adjusting the Height of the Driver’s Seat

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Seats

Recline Adjustment

WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the

seat back. After returning the seat back to its original position, pull on the seat back to make sure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or crash .

Lumbar Adjustment (If Equipped)

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POWER SEATS (IF EQUIPPED)

WARNING: Never adjust the driver’s seat or seat back when the vehicle is moving.

WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped

behind the seat back.

Power Lumbar (If Equipped)

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REAR SEATS

Seats

Folding the Seat Back (If Equipped)

1. Press the button on the outboard side of each rear outboard headrest to fold them. Make sure the rear center headrest is in the full down position. 2. To fold the seat, pull the lever up on the outboard side of the seat. 3. To return the seat to the upright position, rotate the seat back upward until the seat back latches.

REAR SEAT ARMREST (IF EQUIPPED)

Fold the armrest down to use the armrest and cup holder.

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HEATED SEATS (IF EQUIPPED)

WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord

injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion, because this may cause the seat heater to overheat. Do not puncture the seat with pins, needles, or other pointed objects because this may damage the heating element which may cause the seat heater to overheat. An overheated seat may cause serious personal injury.

Note: Do not do the following: • Place heavy objects on the seat. • Operate the seat heater if water or any other liquid is spilled on the • Operate the heated seats unless the engine is running. Doing so could

seat. Allow the seat to dry thoroughly.

drain your vehicle’s battery.

Adjust the control to the desired heat setting.

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HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED)

WARNING: Make sure that the garage door and security device are free from obstruction when you are programming. Do not

program the system with the vehicle in the garage.

WARNING: Do not use the system with any garage door opener that does not have the safety stop and reverse feature as

required by U.S. Federal Safety Standards (this includes any garage door opener manufactured before April 1, 1982).

Note: Make sure you keep the original remote control transmitter for use in other vehicles as well as for future system programming. Note: We recommend that upon the sale or lease termination of your vehicle, you erase the programmed function buttons for security reasons. See Erasing the function button codes later in this section. Note: You can program a maximum of three devices. To change or replace any of the three devices after it has been initially programmed, you must first erase the current settings. See Erasing the function button codes later in this section.

The universal garage door opener replaces the common hand-held garage door opener with a three-button transmitter that is integrated into the driver’s sun visor.

The system includes two primary features, a garage door opener and a platform for remote activation of devices with the home. As well as being programmed for garage doors, the system transmitter can be programmed to operate entry gate operators, security systems, entry door locks, and home or office lighting. Additional system information can be found online at www.homelink.com or by calling the toll-free help line on 1-800-355-3515.

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Programming Note: Put a new battery in the hand-held transmitter. This will ensure quicker training and accurate transmission of the radio-frequency signal. 1. With your vehicle parked outside of the garage and your key in the ignition, turn the key so that the ignition is in the on position.

2. Hold your hand-held, garage door transmitter 1–3 inches (2–8 centimeters) away from the HomeLink button you want to program.

3. Using both hands, simultaneously press and hold the desired HomeLink button and the hand-held transmitter button. DO NOT release either one until the HomeLink indicator light flashes slowly and then rapidly. When the indicator light flashes rapidly, both buttons may be released. The rapid flashing indicates successful training. 4. Press and hold the HomeLink button you programmed for five seconds, then release. You may need to do this twice to activate the door. If your garage door does not operate, watch the HomeLink indicator light. If the indicator light stays on, the programming is complete. Press and release the programmed HomeLink button, and then begin programming your garage door opener. See below for Steps 5 – 7. If the indicator light flashes rapidly for two seconds and then turns to a constant light, the HomeLink button is not programmed yet. Do the following: Press and hold the HomeLink button while you press and release the hand-held transmitter button every two seconds. The HomeLink indicator light will flash slowly and then rapidly once the HomeLink function button recognizes and accepts the hand-held transmitter’s radio frequency signal.

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After programming the HomeLink button, follow Steps 5 – 7 as listed below to program your garage door opener.

Note: You may need a ladder to reach the unit and you may need to remove the cover or lamp lens on your garage door opener. 5. Press the learn button on the garage door opener motor, and then you have 30 seconds to complete the next step. 6. Return to your car.

7. Press and hold the function button you want to program for two seconds, then release. Repeat this step. Depending on your brand of garage door opener, you may need to repeat this sequence a third time. To program additional buttons, repeat Steps 1 – 4 .

For questions or comments, please contact HomeLink® at www.homelink.com or 1-800-355-3515.

Erasing the Function Button Codes

Note: You cannot erase individual buttons. 1. Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the indicator lights above the buttons flash rapidly. 2. When the indicator lights flash, release the buttons. The codes for all buttons are erased.

Reprogramming a single button To program a device to a previously trained button, follow these steps: 1. Press and hold the desired button. Do NOT release the button. 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, follow Step 1 in the Programming section. For questions or comments, contact HomeLink® at www.homelink.com or 1-800-355-3515.

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Programming HomeLink to a Genie Intellicode 2 garage door opener Note: The Genie Intellicode 2 transmitter must already be programmed to operate with the garage door opener. Programing the transmitters To program HomeLink to the transmitter you must first put the transmitter into programming mode. To do this:

A. Red LED B. Green LED

1. Press and hold one of the buttons on the hand-held transmitter for 10 seconds. The LED light will change from green to green and red. 2. Press the same button twice to confirm the change to Programming mode. If done properly the LED light will appear red. 3. Hold the transmitter within 1–3 inches (2–8 centimeters) of the button on the sun visor you want to program. 4. Press and hold both the programmed Genie button on the hand-held transmitter and the button on the sun visor you want to program. The indicator light on the sun visor will flash rapidly when the programming is successful. Note: the Genie transmitter will transmit for up to 30 seconds. If HomeLink does not program within 30 seconds the Genie transmitter will need to be pressed again. If the Genie transmitter LED displays green and red, release the button until the LED turns off before pressing the button again. Once HomeLink has been programmed successfully, the Genie transmitter must be changed out of program mode. To do this: 1. Press and hold the previously programmed Genie button on the hand-held transmitter for 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change. If done correctly the LED will turn green.

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Programming HomeLink to the Genie Intellicode garage door opener motor Note: You may need a ladder to access the garage door opener motor.

To program HomeLink to the garage door opener motor: 1. Press and hold the PROGRAM button on the garage door opener motor until both blue LED’s turn on. 2. Release the PROGRAM button. Only the smaller round LED should be on.

3. Press and release the program button. The larger purple LED will flash

Note: The next two steps must be completed in 30 seconds.

4. Press and release the Genie Intellicode 2 hand-held transmitter’s previously programmed button. Both indicator lights on the garage door opener motor unit should now flash purple. 5. Press and hold the previously programmed button on the sun visor for two seconds. Repeat this step up to 3 times until the garage door moves. Programming is now complete. Clearing a HomeLink device To erase programming from the three HomeLink buttons, press and hold the two outer HomeLink buttons until the indicator light begins to flash. The LED will begin flashing in 10 to 20 seconds, at which time both buttons should be released. Programming has now been erased, and the LED should blink slowly to indicate the device is in train mode when any one of the three HomeLink buttons is pressed.

FCC and RSS-210 Industry Canada Compliance This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to your device not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment.

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AUXILIARY POWER POINTS

WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury.

Note: If used when the engine is not running, the battery will discharge. There may be insufficient power to restart your engine. Note: Do not insert objects other than an accessory plug into the power point. This will damage the outlet and blow the fuse. Note: Do not hang any type of accessory or accessory bracket from the plug. Note: Do not use the power point over the vehicle capacity of 12 volts DC 180 watts or a fuse may blow. Note: Do not use the power point for operating a cigarette lighter element. Note: Improper use of the power point can cause damage not covered by your warranty. Note: Always keep the power point caps closed when not in use. Run the engine for full capacity use of the power point. To prevent the battery from being discharged: • Do not use the power point longer than necessary when the engine is • Do not leave devices plugged in overnight or when the vehicle is

not running.

parked for extended periods.

Locations Power points may be found: • on the front of the center console • inside the center console • in the luggage compartment.

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Auxiliary Power Points

110 Volt AC Power Point (If Equipped)

WARNING: Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any

extension cord with the 110 volt AC power point, since it will defeat the safety protection design. Doing so my cause the power point to overload due to powering multiple devices that can reach beyond the 150 watt load limit and could result in fire or serious injury. Note: The power point will turn off when the ignition is switched off or the battery voltage drops below 11 volts.

The power point is used for powering electrical devices that require up to 150 watts. It is located on the rear of the center console.

When the indicator light, located on the power point, is: • on — power point is working, ignition is on and a device is plugged in. • off — power point is off, ignition is off or no device is plugged in. • blinking — power point is in fault mode The power point temporarily turns off power if the 150 watt limit is exceeded. It can also switch to a fault mode when it is overloaded, overheated, or shorted. Unplug your device and turn the ignition off then on for overloading and shorting conditions. Let the system cool off, then turn the ignition off then on for an overheating condition. The power point is not designed for electric devices such as: • Cathode ray tube type televisions • Motor loads, such as vacuum cleaners, electric saws and other electric • Measuring devices, which process precise data, such as medical • Other appliances requiring an extremely stable power supply:

power tools, compressor-driven refrigerators, etc.

equipment, measuring equipment, etc.

microcomputer-controlled electric blankets, touch sensor lamps, etc.

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CENTER CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include:

A. Cupholder B. Storage compartment with auxiliary power point, auxiliary input jack, USB port and media hub C. Auxiliary power point

OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package.

Press near the rear edge of the door to open it.

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Starting and Stopping the Engine

GENERAL INFORMATION

WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system,

creating the risk of fire or other damage.

WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the

engine compartment and exhaust system, which can start a fire.

WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open

the garage door before you start the engine.

WARNING: If you smell exhaust fumes inside your vehicle, have your vehicle checked by an authorized dealer immediately.

Do not drive if you smell exhaust fumes.

If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for approximately 5 miles (8 kilometers) after you connect it. This is because the engine management system must realign itself with the engine. You may disregard any unusual driving characteristics during this period. The powertrain control system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field or radio noise. Do not press the accelerator pedal while starting the engine. If you have difficulty starting the engine, see Failure to start later in this section.

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IGNITION SWITCH (IF EQUIPPED)

0 (Off): The ignition is off. Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge. I (Accessory): Allows the electrical accessories, such as the radio, to operate while the engine is not running. Note: Do not leave the ignition key in this position for too long. This could cause your vehicle battery to lose charge. II (On): All electrical circuits are operational and the warning lamps and indicators illuminate. III (Start): Cranks the engine.

KEYLESS STARTING (IF EQUIPPED) Note: The keyless starting system may not function if the key is close to metal objects or electronic devices such as cellular phones. Note: A valid key must be located inside your vehicle to switch the ignition on and start the engine. Note: When locking your vehicle, any remote controls left inside the vehicle may become disabled. A message may appear in the information display indicating that there is no key detected if you try to start the engine. Press the unlock button on the remote control to enable it, and then start the engine.

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Starting and Stopping the Engine

Ignition Modes

ENGINE

START STOP

Off: Turns the ignition off. • Without applying the brake pedal, press and release the button once when the ignition is in the on mode, or when the engine is running but the vehicle is not in motion.

On: All electrical circuits are operational. Warning lamps and indicators are illuminated. • Without applying the brake pedal, press and release the button once

from off mode.

Start: Starts the engine. • Press the brake pedal, and then press the button until the engine starts. STARTING A GASOLINE ENGINE When you start the engine, the idle speed increases, this helps to warm up the engine. If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer. Before starting the engine check the following: • Make sure all occupants have fastened their safety belts. • Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is on. • Make sure the gearshift is in position P. • Turn the ignition key to position II. If your vehicle is equipped with a

keyless ignition, see the following instructions.

Vehicles with an Ignition Key Note: Do not touch the accelerator pedal. 1. Fully press the brake pedal. 2. Turn the key to position III. Release the key when the engine starts. Note: The engine may continue cranking for up to 15 seconds or until it starts. Note: If you cannot start the engine on the first try, wait for a short period and try again.

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Vehicles with Keyless Start Note: Do not touch the accelerator pedal. 1. Fully press the brake pedal. 2. Press the button. The system does not function if: • The key frequencies are jammed. • The key battery has no charge. If you are unable to start your vehicle, do the following: 3-button remote

1. Hold the key at the backup

location on the steering column.

2. With the key in this position,

press the brake pedal, then the button to switch the ignition on and start your vehicle.

5-button remote

1. Hold the key next to the symbol

on the steering column.

2. With the key in this position,

press the brake pedal, then the button to switch the ignition on and start your vehicle.

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Starting and Stopping the Engine

Fast Restart (Vehicles with Keyless Start) The fast restart feature allows you to restart the engine within 20 seconds of switching it off, even if a valid key is not present. Within 20 seconds of switching the engine off, press the brake pedal and press the button. After 20 seconds have expired, you can no longer start the engine without the key present inside your vehicle. Once the engine has started, it remains running until you press the button, even if the system does not detect a valid key. If you open and close a door while the engine is running, the system searches for a valid key. You cannot start the engine if the system does not detect a valid key within 20 seconds.

Failure to Start If you cannot start the engine after three attempts, wait 10 seconds and follow this procedure: 1. Fully press the brake pedal. 2. Fully press the accelerator pedal and hold it there. 3. Start the engine.

Stopping the Engine When Your Vehicle is Stationary 1. Move the transmission selector lever to position P. 2.

If your vehicle has an ignition key, turn the key to position 0. If your vehicle has a keyless start system, press the button once.

3. Apply the parking brake. Note: This switches off the ignition, all electrical circuits, warning lamps and indicators.

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Stopping the Engine When Your Vehicle is Moving

WARNING: Switching off the engine when the vehicle is still moving will result in a loss of brake and steering assistance.

The steering will not lock, but higher effort will be required. When the ignition is switched off, some electrical circuits, warning lamps and indicators may also be off. 1. If your vehicle has an ignition key, move the transmission

selector lever to position N and use the brakes to bring your vehicle to a safe stop. When your vehicle has stopped, move the transmission selector lever to position P and turn the key to position 0.

2. If your vehicle has a keyless start system, move the transmission

selector lever to position N and use the brakes to bring your vehicle to a safe stop. When your vehicle has stopped, move the transmission selector lever to position P and switch the ignition off by pressing and holding the button for one second, or pressing it three times within two seconds.

3. Apply the parking brake.

Guarding Against Exhaust Fumes

WARNING: If you smell exhaust fumes inside your vehicle, have this checked immediately. Do not drive your vehicle if you smell

exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.

Important Ventilating Information If you stop your vehicle and leave the engine idling for long periods of time, we recommend that you do one of the following: • Open the windows at least 1 inch (2.5 centimeters). • Set your climate control to outside air.

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Starting and Stopping the Engine

ENGINE BLOCK HEATER (IF EQUIPPED)

WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury.

WARNING: Do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. There is a risk of

electrical shock.

Note: The heater is most effective when outdoor temperatures are below 0°F (-18°C). The heater acts as a starting aid by warming the engine coolant. This allows the climate control system to respond quickly. The equipment includes a heater element (installed in the engine block) and a wire harness. You can connect the system to a grounded 120 volt A/C electrical source. We recommend that you do the following for safe and correct operation: • Use a 16-gauge outdoor extension cord that is product certified by Underwriter’s Laboratory or Canadian Standards Association. This extension cord must be able to be used outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances. Never use an indoor extension cord outdoors; it could result in an electric shock or become a fire hazard. • Use as short an extension cord as possible. • Do not use multiple extension cords. • Make sure that when in operation, the extension cord plug and the heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles. • Make sure the heater, heater cord and extension cord are firmly

connected.

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• Check for heat anywhere in the electrical hookup once the system has • Make sure the system is unplugged and properly stowed before driving

been operating for approximately 30 minutes.

your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use.

• Keep plug terminals clean and free of dirt and corrosion. • Make sure the heater system is checked for proper operation before

winter.

Using the Engine Block Heater Make sure the receptacle terminals are clean and dry prior to use. Clean them with a dry cloth, if necessary. The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity.

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PLUG-IN POWER MODE AND HYBRID MODE (C-MAX ENERGI ONLY) C-MAX Energi vehicles must be plugged in regularly for optimal use of the high voltage battery’s extended range capability. When you charge your vehicle you add electrical energy which is then used to propel the vehicle in Plug-in Power Mode. Your estimated electric range in this mode is shown in an enhanced battery gauge on the instrument panel display. Electric only operation is maximized in plug-in power mode. System conditions may require engine operation, however, plug-in power will be used whenever possible. When your plug-in power has been depleted, the powertrain system will automatically switch to hybrid mode. Your battery gauge will show an electric range of zero before transitioning to a simple battery graphic upon entering hybrid mode. Hybrid mode uses both the gasoline engine and electric motor to power your vehicle and maximize fuel economy as with C-MAX Hybrid.

EV MODES (C-MAX ENERGI ONLY)

Your vehicle contains selectable EV modes through the EV button on the center console.

These modes are available when the vehicle can run under high voltage battery power. With the vehicle in driving mode you can change EV modes with each press of the EV button. The current mode will be displayed in the left hand instrument cluster screen.

Auto EV

AUTO

This mode provides an automatic use of high-voltage battery power during the drive, staying in electric mode when possible and running the engine when needed. This mode will be the

only one available if the plug in power has been depleted.

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EV Now

This mode provides an electric only driving experience using plug-in power. The left-hand information display will change to an Energy Use screen that supplies EV specific tools and functions. The vehicle may accelerate more slowly and the top speed may be lower than in Auto EV. At any time, the engine may be enabled by using one of the following methods: 1. Press the OK button on the left 5–way steering wheel control while viewing the EV screen. The vehicle will automatically exit override after the timer has expired and the engine shuts down. 2. Press the accelerator pedal fully. A pop up message stating Press OK to Enable Engine will appear. Press OK on the left steering wheel button to activate as needed. The message will disappear if the accelerator pedal is released. 3. Press the EV button. This will change the mode to EV Later and permit engine operation The vehicle may automatically enter Engine Enabled mode if system conditions require it. A message Engine Enabled for System Performance will display if this occurs. This is normal function, and your vehicle will return to EV Now when possible. The vehicle may enter Enable Engine mode if the climate control is in a defrost mode and the outside temperature is cold. A message Engine Enabled Due to Defrost will display if this occurs. If defrost is not needed, select a different climate control mode to permit EV Now. There is a blue EV icon that is displayed in the left-hand information display when EV Now is enabled. If the vehicle is in the Engine Enabled mode, the EV icon will be yellow. EV Now will automatically exit when the Plug in power has been depleted.

EV Later

EV

This mode saves the high voltage battery plug in power for future use (for example, your initial drive is at high speeds on open roads, but later your drive will be at low speeds in an urban area). Your vehicle will run the engine as needed and

keep most of the high voltage battery plug in power for later use in Auto EV or EV Now mode. There is a white EV Later icon that appears on the left-hand information display when EV Later is enabled.

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HYBRID VEHICLE OPERATION (C-MAX HYBRID AND C-MAX ENERGI) This hybrid vehicle combines electric and gasoline propulsion to provide breakthrough performance and improved efficiency. Familiarizing yourself with these unique characteristics will provide an optimal driving experience from your new vehicle. Note: You may notice higher engine speeds upon start-up. This temporary condition is normal and necessary to heat up the cabin and minimize emissions.

Starting: When you start your vehicle, a green ready indicator light will appear in the lower right portion of the instrument cluster and a ready to drive message will appear in the middle of the left cluster screen, letting you know that the vehicle is ready for driving. The engine may not start because this hybrid vehicle is equipped with silent key start. This fuel saving feature allows your vehicle to be ready-to-drive without requiring the gas engine to be running. This indicator will remain on while the vehicle is on, whether the engine is running or not to indicate the vehicle is capable of movement (using its electric motor, engine, or both). Typically, the engine will not start unless the vehicle is cold, a climate control change is requested, or the accelerator is pressed. Driving: The gas engine automatically starts and stops to provide power when it’s needed and to save fuel when it’s not. While coasting at low speeds, coming to a stop, or standing, the gas engine normally shuts down and the vehicle operates in electric-only mode. Conditions that may cause the engine to start up or remain running include: • considerable vehicle acceleration • vehicle speed above 60 mph (96 km/h) For C-MAX Energi vehicles, • ascending a hill • charge level of high voltage battery is low • very high or low outside temperature (to provide system cooling or heating) For C-MAX Energi vehicles, climate control demands by passengers do not directly cause the engine to run. This only occurs when the high voltage battery charge is low.

you can drive up to 85 mph (137 km/h) in EV mode.

• engine not warm enough to provide passenger requested cabin

temperature

Stopping: The gas engine may shut off to conserve fuel as you come to a stop. Restarting the vehicle is not required. Simply step on the accelerator when you are ready to drive.

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Transmission Operation: Due to the technologically advanced, electronically-controlled continuously variable transaxle, you will not feel shift changes like those of a non-hybrid vehicle. Note: Since engine speed is controlled by the transmission, it may seem elevated at times. This is normal hybrid operation and helps deliver fuel efficiency and performance. Neutral: It is not recommended to idle the vehicle in position N for extended periods of time because this will discharge your high voltage battery and decrease fuel economy. The engine will not start, and cannot provide power to the hybrid system in position N. Low Gear: Low gear (position L) is designed to mimic the enhanced engine braking available in non-hybrid vehicles. Low gear will produce high engine speeds to provide necessary engine braking. This is normal and will not damage your vehicle. In low gear, the gas engine will remain on more often than in position D. Reverse: In position R, vehicle speed is limited to 22 mph (35 km/h).

Unique Hybrid Operating Characteristics Your hybrid behaves differently compared to a non-hybrid. Here is a description of the major differences: Battery: Your hybrid is equipped with a high voltage battery. A cool battery ensures battery life and provides the best possible performance. Your hybrid high voltage battery may periodically re-condition itself to ensure maximum efficiency. You may notice slight changes in drivability during this process, but it’s an important part of your hybrid’s high voltage battery optimization features. The high voltage battery is cooled by cabin air drawn from vent holes in the trim panels behind the rear seats. Avoid placing objects at the vent holes which block air flow to the high voltage battery. The high voltage battery is located behind the rear seat or underneath the load floor. The rear seats can be lowered to increase cargo space. If the vehicle is left inoperative for over 31 days, it may be necessary to jump start the vehicle. Refer to Jump starting the vehicle in the Roadside Emergencies chapter and also see Low and high voltage battery – storage in the Vehicle Care chapter.

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Engine: The engine speed in your hybrid is not directly tied to your vehicle speed. Your vehicle’s engine and transmission are designed to deliver the power you need at the most efficient engine speed. During heavy accelerations, your hybrid may reach high engine speeds (up to 6000 rpm). In prolonged mountainous driving, you may see the engine tachometer changing without your input. This is intentional and maintains the battery charge level. You may also notice during extended downhill driving that your engine continues to run instead of shutting off. During this engine braking, the engine stays on, but it’s not using any fuel. You may also hear a slight whine or whistle when operating your vehicle. This is the normal operation of the electric generator in the hybrid system. During certain events (such as vehicle servicing) your low voltage (underhood) battery may become disconnected or disabled. Once the battery is reconnected and after driving the vehicle, the engine may continue to operate for three to five seconds after the key is turned to off. This is a normal condition. Braking: Your hybrid is equipped with standard hydraulic braking and regenerative braking. Regenerative braking is performed by your vehicle computer housed with the transmission and it commands a portion of the brake energy stored in your high voltage battery.

Driving to Optimize Fuel Economy Note: Having your engine running is not always an indication of inefficiency. In some cases, it is actually more efficient than driving in electric mode. Your fuel economy should improve throughout your hybrid’s break-in period. As with any vehicle, fuel economy can be significantly impacted by your driving habits, accessory usage, temperature and terrain. For best results, keep in mind these tips: • Keep the tires properly inflated and only use the recommended size. • Aggressive driving increases the amount of energy required to move your vehicle. In general, better fuel economy is achieved with mild to moderate acceleration and deceleration. Moderate braking is particularly important since it allows you to maximize the energy captured by the regenerative braking system.

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aerodynamic drag

Additional Tips: • Do not carry extra loads • Be mindful of adding external accessories that may increase • Observe posted speed limits • Perform all scheduled maintenance • There is no need to wait for your engine to warm up. The vehicle is

ready to drive immediately after starting

EV+ Mode Your vehicle will recognize your frequent destinations and allow for more EV driving as you approach them. For example, when nearing your home it should be easier to stay in electric mode. The EV indicator will display EV+ when this mode is active. You should see this approximately 1/8 mile (200 meters) from a frequent destination. Note: Frequent destinations are learned by your vehicle after two to four weeks of use. These destinations can be cleared with a Lifetime Summary reset through the Settings menu. Note: The EV+ feature can be turned on or off through the Driver Assist section of the Settings menu.

Frequently Asked Questions Question What are the series of clicks from the cargo area when I first turn the key in the ignition?

Why does the engine sometimes start at key-on?

Answer The high voltage battery is electrically isolated from the rest of the vehicle when the key is off. When the key is turned to on, high voltage contactors inside the battery are closed to make the electricity available to the motor/generator and enable the vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down. The vehicle’s computer will determine if an engine start is required at key-on. Silent key start will start the engine if it is necessary for cabin heating, windshield defrost, or if the outside temperature is low. (For C-MAX Energi vehicles, engine on is not required to operate these functions.)

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Question Why does it take a long time before the engine shuts down?

Why does my engine never shut down above 60 mph (96 km/h)? Why does my engine stay on when it’s extremely cold outside?

Why does my engine rev up so high sometimes when I accelerate?

Answer There are several reasons the engine stays on for an extended amount of time when it is first started. One common reason is to ensure that the emissions components are warm enough to minimize tailpipe emissions. As the climate gets cooler, this engine-on time is extended. The engine is required to turn on above this speed to protect the transmission hardware. (For C-MAX Energi vehicles, you can travel up to 85 mph [137 km/h] in EV mode.)

In order to ensure that the climate control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot. Keeping the engine on is required to maintain the correct minimum temperature. (For C-MAX Energi vehicles, this is not required to maintain cabin conditions.) Your vehicle’s engine and transmission are designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving. These are characteristics of the Atkinson engine cycle and the eCVT transmission technology that help maximize your hybrid’s fuel economy.

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Question What is the fan noise I hear from the rear of my hybrid?

What is the engine oil change service interval? Can I put E15 or E85 in my vehicle, and how will it affect my fuel economy? How long will my high voltage battery last? Does it need maintenance? Can you charge the battery with a plug into an A/C outlet?

Can I tow the hybrid behind my motor home with all four wheels down?

Answer The fan noise comes from a fan located inside the high voltage battery. This fan turns on when the battery requires cooling air. The fan speed, and associated noise level, will change according to the amount of cooling required to maintain good performance. Maintaining the battery temperature at optimal conditions also prolongs the useful life of the battery and helps to achieve better fuel economy. The engine oil should be changed every 10000 miles (16000 km) under normal operating conditions. See the Scheduled maintenance information. Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy because ethanol contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol). The high voltage battery system is designed to last the life of the vehicle and requires no maintenance.

There are no provisions for charging the high voltage battery from a power supply external to the vehicle. (For C-MAX Energi vehicles, the vehicle can be plugged into a 110 volt outlet with charge cord provided.) Yes. Your hybrid vehicle can be flat-towed without modification. See the Recreational towing section in the Towing chapter for more information.

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SAFETY PRECAUTIONS

WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.

WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the

sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

WARNING: Automotive fuels can cause serious injury or death if misused or mishandled.

WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped

into an ungrounded fuel container.

WARNING: Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent.

WARNING: When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke

your vehicle.

while refueling. Fuel vapor is extremely hazardous under certain conditions. Care should be taken to avoid inhaling excess fumes. Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials and any open flames before refueling • Always turn off the vehicle before refueling. • Automotive fuels can be harmful or fatal if swallowed. Fuel, such as gasoline, is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind

can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.

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• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.

• Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. • Be particularly careful if you are taking Antabuse or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction.

FUEL QUALITY Note: Use of any fuel other than those recommended may cause powertrain damage and a loss of vehicle performance; repairs may not be covered under warranty. Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives.

Choosing the Right Fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 15% ethanol. Do not use fuel ethanol (E85), diesel fuel, fuel-methanol, leaded fuel or any other fuel because it could damage or impair the emission control system. Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. The use of leaded fuel is prohibited by law.

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Octane Recommendations

87(R+M)/2 METHOD

Regular unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some stations offer fuels posted as Regular with an octane rating below 87, particularly

in high altitude areas. Fuels with octane levels below 87 are not recommended. Regular unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some stations offer fuels posted as “Regular” with an octane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87 are not recommended. Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your authorized dealer to prevent any engine damage.

Fuel Freshness Mode (Energi Vehicles Only) This feature helps keeps the fuel system functional and the fuel fresh. If you operate your vehicle mainly in plug-in power mode using electricity from plugging in without refueling, the gasoline in your tank eventually becomes old. Old fuel can damage the engine and fuel system. To prevent the fuel from becoming old, your vehicle will automatically enter fuel freshness mode. In fuel freshness mode operates, your vehicle will operate in hybrid mode causing the gasoline engine to run in order to consume the fuel in the fuel tank. Note: If new fuel is not added during an 18 month period, fuel freshness mode will consume fuel until about 1 gallon (3.8 liters) is left in the tank. During fuel freshness mode: • The information display screen will indicate that fuel freshness mode • The vehicle will only run in hybrid mode. EV Now mode will not be • Most of the plug-in power will be stored until fuel freshness mode is

available.

is active.

completed.

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Note: EV Now mode can resume if less than 1 gallon (3.8 liters) of fuel is left in the tank. Note: In most cases, when the fuel level is below 1/4 tank, refueling the vehicle will end fuel freshness mode and EV Now will now become available. Refueling after consuming a full tank in fuel freshness mode will end the mode. Note: It is recommended to use a fuel stabilizer if you consume less than a full tank of fuel during an 18 month period.

REFUELING

WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others:

• Read and follow all the instructions on the pump island. • Turn off your engine when you are refueling. • Do not smoke if you are near fuel or refueling your vehicle. • Keep sparks, flames and smoking materials away from fuel. • Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle - this is against the law in some places. • Keep children away from the fuel pump; never let children pump fuel. • Do not use personal electronic devices while refueling. Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the • Keep the fuel pump nozzle in contact with the fuel container while • DO NOT use a device that would hold the fuel pump handle in the fill

cargo area).

filling.

position.

Using the Easy Fuel™ Capless Fuel System (Except C-MAX Energi)

WARNING: The fuel system may be under pressure. Insert the fuel nozzle slowly. If you hear a hissing sound near the fuel filler

door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

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When fueling your vehicle: 1. Put the vehicle in P (Park) and turn the ignition off. 2. Open the fuel filler door.

3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave the nozzle fully inserted to open both doors until you are done pumping. Hold handle higher during insertion for easier access.

4. After you are done pumping fuel, slowly remove the fuel filler nozzle—allow about five to ten seconds after pumping fuel before removing the fuel filler nozzle. This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle.

Note: A fuel spillage concern may occur if overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located below and in front of the fuel filler door.

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If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet message may appear on the information display screen. At the next opportunity, do the following: 1. Safely pull off the road. 2. Put the vehicle in P (Park) and turn the ignition off. 3. Open the fuel filler door and remove any visible debris from the fuel fill opening. 4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle several times to dislodge any debris and/or allow the inlet to close properly. If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city/highway driving. Continuing to drive with the message on may cause the service engine soon lamp to turn on as well. Using the Easy Fuel™ Capless Fuel System (C-MAX Energi Only)

WARNING: The fuel system may be under pressure. Insert the fuel nozzle slowly. If you hear a hissing sound near the fuel filler

door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

Note: Your vehicle features a locking fuel door and an Easy Fuel™ system which has a auto-sealing feature that locks the fuel tank refueling valve. Before you can refuel your vehicle you must first press the button located on your instrument panel. Pressing this button will unlock the fuel tank refueling valve allowing the fuel filler door to open so that the fuel filler nozzle can be inserted into the fuel tank. This could take up to 15 seconds before the fuel filler door pops open allowing the insertion of the fuel filler nozzle. In the event that the fuel valve does not unlock automatically you can pull the manual override lever located in the trunk. This will open the refueling door and allow access to fill your vehicle.

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When fueling your vehicle: 1. Put the vehicle in P (Park) and turn the ignition off.

2. Press the fuel button located on the instrument panel. 3. Wait up to 15 seconds before opening the fuel filler door. During this time a Please Wait to Refuel message will appear in the information display screen.

Note: When the door is open a Ready to Refuel message will appear in the information display screen indicating that the vehicle is ready to be filled. The vehicle will remain ready to refuel for approximately 20 minutes. If more than 20 minutes is exceeded, the refueling button will need to be pressed again. (You may experience the fuel pump shutting off if the refuel button is not pressed again).

4. Slowly insert the fuel filler nozzle fully into the fuel system, and leave the nozzle fully inserted to open both doors until you are done pumping. Hold handle higher during insertion for easier access.

5. After you are done pumping fuel, slowly remove the fuel filler nozzle—allow about five to ten seconds after pumping fuel before removing the fuel filler nozzle. This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle.

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Manual override procedure

WARNING: The fuel system may be under pressure. Insert the fuel nozzle slowly. If you hear a hissing sound near the fuel filler

door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. The manual override lever is located inside of the trunk on the right rear side panel.

Remove the panel to access the lever.

When using the fuel door manual override to access the fuel fill inlet: 1. You must key on prior to using a manual override. 2. Open the fuel door with the manual override mechanism located in trunk. 3. Key off and complete refueling within 15 minutes. If more than 15 minutes is required, close fuel door, and repeat procedure. This will enable you to refuel without any issue. Note: A fuel spillage concern may occur if overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located below and in front of the fuel filler door.

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If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet message may appear on the information display screen. At the next opportunity, do the following: 1. Safely pull off the road. 2. Put the vehicle in P (Park) and turn the ignition off. 3. Open the fuel filler door and remove any visible debris from the fuel fill opening. 4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle several times to dislodge any debris and/or allow the inlet to close properly. If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city/highway driving. Continuing to drive with the message on may cause the service engine soon lamp to turn on as well.

RUNNING OUT OF FUEL Avoid running out of fuel because this situation may have an adverse effect on vehicle components. If you have run out of fuel: • You may need to cycle the ignition from off to on after refueling to allow the fuel system to pump the fuel from the tank to the engine. • Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart the engine. If the vehicle is out of fuel and on a steep grade, more than 1 gallon (3.8 liters) may be required.

• The service engine soon indicator may come on. For more information

on the service engine soon indicator, refer to Warning lamps and indicators in the Instrument Cluster chapter.

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Refilling with a Portable Fuel Container

WARNING: Do not insert the nozzle of portable fuel containers or aftermarket funnels into the capless fuel system. This could

damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, which could result in serious personal injury.

WARNING: Do not try to pry open or push open the capless fuel system with foreign objects. This could damage the fuel system

and its seal and cause injury to you or others.

Note: Do not use aftermarket funnels; they will not work with the capless fuel system and can damage it. The included funnel has been specially designed to work safely with your vehicle. When filling the vehicle’s fuel tank from a portable fuel container, use the funnel included with the vehicle. Locate the plastic funnel that comes with your vehicle.

• In C-MAX vehicles, the funnel is located in the rear of the vehicle inside the load compartment.

• In C-MAX Energi vehicles the funnel is located in the rear of the vehicle, inside storage compartment.

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After locating the white plastic funnel: 1. Slowly insert the funnel into the capless fuel system. 2. Fill the vehicle with fuel from the portable fuel container. 3. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your

authorized dealer if you choose to dispose of the funnel.

Note: For C-MAX Energi vehicles press the fuel button located on the instrument panel before performing step 2.

FUEL CONSUMPTION

Filling the Tank The advertised capacity is the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty. Empty reserve is the amount of fuel in the tank after the fuel gauge indicates empty. Note: The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: • Turn the ignition off before fueling; an inaccurate reading results if the • Use the same fill rate (low–medium–high) each time the tank is filled. • Allow no more than two automatic click–offs when filling. Results are most accurate when the filling method is consistent.

engine is left running.

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Calculating Fuel Economy Do not measure fuel economy during the first 1000 miles (1600 kilometers) of driving (this is your engine’s break-in period); a more accurate measurement is obtained after 2000 miles–3000 miles (3200 kilometers–4800 kilometers). Also, fuel expense, frequency of fill-ups or fuel gauge readings are not accurate ways to measure fuel economy. 1. Fill the fuel tank completely and record the initial odometer reading. 2. Each time you fill the tank, record the amount of fuel added. 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odometer reading from the current odometer reading. 5. Calculate fuel economy as follows:

Standard: Divide miles traveled by gallons used. Metric: Multiply liters used by 100, then divide by kilometers traveled.

Keep a record for at least one month and record the type of driving (city or highway). This provides an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter show how temperature impacts fuel economy. In general, lower temperatures mean lower fuel economy.

EMISSION CONTROL SYSTEM

WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the

engine compartment and exhaust system, which can start a fire.

WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes.

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Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: • Use only the specified fuel listed. • Avoid running out of fuel. • Do not turn off the ignition while your vehicle is moving, especially at • Have the items listed in Scheduled Maintenance Information

high speeds.

performed according to the specified schedule.

The scheduled maintenance items listed in Scheduled Maintenance Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability. Illumination of the service engine soon indicator, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control system is not working properly. An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle. Have a damaged or improperly operating exhaust system inspected and repaired immediately. Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal also lists engine displacement. Please consult your warranty information for complete emission warranty information.

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On-board Diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the on-board diagnostics system (OBD-II). The OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD-II system also assists your authorized dealer in properly servicing your vehicle.

When the service engine soon indicator illuminates, the OBD-II system has detected a malfunction. Temporary malfunctions may cause the service engine soon indicator to illuminate.

Examples are: 1. The vehicle has run out of fuel—the engine may misfire or run poorly. 2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly. 3. The fuel fill inlet may not have been properly closed. See Easy Fuel® No Cap Fuel System in this chapter. 4. Driving through deep water—the electrical system may be wet. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions present, the service engine soon indicator should stay off the next time the engine is started. A driving cycle consists of a cold engine start-up followed by mixed city or highway driving. No additional vehicle service is required. If the service engine soon indicator remains on, have your vehicle serviced at the first available opportunity. Although some malfunctions detected by the OBD-II may not have symptoms that are apparent, continued driving with the service engine soon indicator on can result in increased emissions, lower fuel economy, reduced engine and transmission smoothness, and can lead to more costly repairs.

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Readiness for Inspection/Maintenance (I/M) Testing Some state, provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration.

If the service engine soon indicator is on or the bulb does not work, the vehicle may need to be serviced. See On-board Diagnostics (OBD-II) in this chapter.

Your vehicle may not pass the I/M test if the service engine soon indicator is on or not working properly (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked. In this case, the vehicle is considered not ready for I/M testing. If the vehicle’s engine or transmission has just been serviced, or the battery has recently run down or been replaced, the OBD-II system may indicate that the vehicle is not ready for I/M testing. To determine if the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway or highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods. Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once the engine is started, do not turn off the engine until the above driving cycle is complete. If the vehicle is still not ready for I/M testing, the above driving cycle will have to be repeated.

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WARNING: This battery pack should only be serviced by an authorized electric vehicle technician. Improper handling can

result in personal injury or death.

Your vehicle consists of various high-voltage components and wiring. All of the high-voltage power flows through specific wiring assemblies which are labeled as such or are covered with a solid orange convolute, or orange striped tape, or both. Do not come in contact with these components. The high-voltage battery system is a high-voltage, lithium-ion battery system. The pack is located in the rear cargo area. The high-voltage battery system uses an air cooled system to regulate the high-voltage battery temperature and help maximize high-voltage battery life. The high-voltage battery is equipped with air vents in the package tray that help to regulate its temperature. It is important to keep these openings free of obstructions. Do not block the flow of cabin air to this area. No regular maintenance is required. Note: C-MAX Energi vehicles will require regular charging.

CHARGING THE HIGH-VOLTAGE BATTERY (C-MAX ENERGI ONLY)

WARNING: Do not use the 120 volt convenience cord with an extension cord or adapter.

WARNING: In Canada, do not use the 120 volt convenience cord in commercial garages.

WARNING: This equipment has arcing or sparking parts that should not be exposed to flammable vapors. This equipment

should be located at least 18 inches (80 mm) above the floor.

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Charging Equipment Your vehicle comes equipped with a standard 120-volt convenience cord located in the floor compartment behind the driver’s seat.

Note: The 120–volt convenience cord allows you to charge the high-voltage battery using a standard 120-volt household outlet. Using the standard 120-volt convenience cord takes up to 7 hours to completely charge from an empty battery.

Ford recommends upgrading to the optional 240-volt charging station for faster more efficient charging. Use of a 240-volt charging station will take approximately 21⁄2 hours to fully charge a empty battery.

Note: Your electrical source must meet certain requirements for the high-voltage batteries to charge. The AC outlet must be a three-prong 110-120 volt AC outlet that is properly grounded, 15–20 amps (or greater), and in good condition. The line also must be dedicated, which means that no other appliances should be connected to the same circuit. If a dedicated circuit is not used, the circuit breaker could trip or open. If a dedicated circuit is not available, contact a licensed professional electrician for proper installation. Make sure that the 120 volt convenience cord is completely unwound before charging. Always plug the cord into the AC outlet before connecting the charging coupler into the vehicle’s charge port receptacle. The 120 volt convenience cord inline control box has three indicator lights that represent the charging status; power, charge and fault.

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Power (green light) — this indicator lights up when the cord is plugged into the AC wall outlet. Charge (green light) — Indicates status of charging: • No light means the cord is not connected to the vehicle. • Blinking light means that the charging is in process. • Solid light means that the vehicle is connected but not charging. Fault (red triangle light) — Lights up in case of a detected failure. No charging is possible: • Blinking red triangle light – means that the 120 volt convenience cord • Solid red triangle light – means that the fault is permanent. The cord needs to be unplugged and re-plugged to reset the fault. If the fault persists, contact your authorized dealer.

is trying to reset the failure and could restart the charging cycle.

Charge Port and Light Ring

The charge port is located between the front left side door and front left wheel well. There is an indentation located on the charge port door. Press with your thumb to press to open and close the door.

Note: Do not force the charge port door open or closed. Forcing the door open or closed will damage the charge port. The light ring located around the charge port indicates the charge status of your vehicle’s high-voltage battery. The charge port light ring is divided into four quadrants which display state of charge in 25 percent increments. There is a cord acknowledgment feature that will be activated when a charge cycle is initiated. The four light quadrants will each individually flash clockwise starting with the top right light and ending with the top left, two full times confirming a charging coupler has been detected.

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You can use your keyfob to view the vehicles charge status at any time by pressing the unlock button. The light ring will light up the corresponding quadrant(s) so that the current state of charge can be determined. If the charge is below 25 percent the light ring will not illuminate. Don’t forget to press the lock button on your keyfob to re-lock the vehicle. The light ring will also display the current state of charge when opening the doors.

Charging Note: The vehicle must be in P (Park) to charge the high-voltage battery. To charge your high-voltage battery: 1. Put the vehicle in P (Park) and power down the vehicle.

2. With your thumb, press the indentation located on the charge port door and the door will rotate open. 3. Plug the charging coupler into the vehicles charge port receptacle and make sure the button “clicks” confirming that it is completely engaged. 4. Verify that the cord acknowledgement feature activates. This indicates the beginning of a normal charge cycle. 5. If using a 240 volt charging station, follow the instructions on the charge station to begin the charging process. When charging, the light ring will display how far along the charge is: • When the top right quadrant is pulsing the charge is between • When the top right quadrant is solidly lit and the bottom right • When both right side quadrants are solidly lit and the bottom left • When three quadrants are solidly lit and the top left quadrant is • When the entire ring is solidly lit, the charge is complete. Note: The illuminated ring will shut off one minute after reaching a full charge.

quadrant is pulsing the charge is between 50–75 percent.

quadrant is pulsing the charge is between 25–50 percent.

pulsing the charge is between 75–100 percent.

0–25 percent.

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0–25 percent.

quadrant is shut off the charge is between 25–50 percent.

Waiting to Charge Note: See Charge Settings in the MyFord Touch Chapter for more information. When Value Charge has been selected charging may not begin upon plugging in. The vehicle may delay charging to take advantage of off-peak electricity rates. The vehicle will optimize the charge schedule to be complete by the next GO Time. When waiting to charge (not actively charging), the light ring will indicate the present state of charge of the high voltage battery as follows: • When the top right quadrant is shut off the charge is between • When the top right quadrant is solidly lit and the bottom right • When both right side quadrants are solidly lit and the bottom left • When three quadrants are solidly lit and the top left quadrant is shut • When the entire ring is solidly lit, the charge is 100 percent. Note: When the vehicle is Waiting to Charge the light ring will shut off one minute after displaying the present state of charge. When the vehicle automatically begins charging the light ring will turn on and display how far along the charge is per the section above. Note: If a vehicle charging system fault is detected at any point in a charge cycle the entire light ring will flash continuously for one minute and then shut off. If this happens unplug, and then re-plug the charging coupler into the charge port receptacle. If the problem persists contact your authorized dealer. The light ring illumination conditions can be modified. See the Charge Port Light Ring Settings in the MyFord Touch chapter.

quadrant is shut off the charge is between 50–75 percent.

off the charge is between 75–100 percent.

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Disconnecting the Charging Coupler Note: Do not pull the wall plug from the wall while the vehicle is charging. Doing so may damage the outlet and the cord. To disconnect the charging coupler: 1. Press the button on the charging coupler with your thumb. 2. While holding the button, remove

the charging coupler from the vehicle’s charge port receptacle. 3. Close the charge port door by pressing the indentation on the charge port door. Continue pressing the indentation while the door rotates counter clockwise and closes. Convenience Charging and MyFord® Mobile The setting up of the charging convenience features is primarily done with the MyFord Mobile smart phone application. Visit myfordmobile.com for more complete information and to set up your MyFord Mobile account. Your electric vehicle also has some convenience features to improve your charging experience: • Value Charge: The vehicle schedules charging at the lowest available

utility rates. Contact your utility company to see what rates are available.

• Charge Now: Fully charge your vehicle at the quickest rate. The vehicle starts charging immediately after you connect the charging plug into the vehicle. • My GO Time: Setting My GO times through the MyFord Mobile

application allows you to set charging schedules and cabin preconditioning settings so your vehicle is ready to drive when you are. By setting a My GO time the vehicles charge can be completed before your next set drive time. A calendar view allows you to program two My GO Times per day for each of the seven days of the week. Remember, your vehicle must be plugged in for My GO time to work. • Cabin Preconditioning: Get the most miles out of every charge by preconditioning your vehicle while it’s still plugged in and charging. Use your smart phone to set the cabin temperature and departure time before you leave so you use energy from your home wall outlet instead of your battery to heat or cool your vehicle.

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HIGH-VOLTAGE SERVICE DISCONNECT The high-voltage service disconnect shuts off power from the high-voltage battery. Disabling the High-Voltage Battery Note: There is a disconnect circuit in your vehicle. Disconnecting the circuit will automatically disable the high-voltage battery. To disable the high-voltage battery and stop all high-voltage electric activity in the vehicle you can access high-voltage disconnect circuit. To do this, you must unplug the circuit from the circuit port that is connected to the high-voltage battery. In full hybrid vehicles the high-voltage disconnect circuit is located behind the rear fold-down seats, near the left side of the vehicle. In plug-in hybrid vehicles the disconnect circuit is located behind the rear fold down seats near on the right side of the vehicle. To access this circuit: 1. Fold down the rear seats.

2. Remove the cover panel. A cut out area will be visible which allows your hand access to the circuit. 3. Slide the handle on the service disconnect outboard.

• On C-MAX vehicles, slide the

service disconnect handle to the left.

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• On C-MAX Energi vehicles, slide the service disconnect handle to the right.

4. Pull the handle toward you and remove the circuit from the vehicle to disable the high-voltage battery.

Reverse this procedure to reinstall the service disconnect. Reactivating the high-voltage battery Note: If you have manually disconnected your high-voltage shutoff circuit you will need to reconnect the circuit before it can be reactivated. The vehicle will detect if the electrical system is safe and reactivate automatically.

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