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The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle’s main electrical systems from overloads. If the battery has been disconnected and reconnected, see Changing the Vehicle Battery in the Maintenance chapter. Lift the release lever at the rear of the cover to remove it.
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F31
F30
F24
F21
F20
R9
R6
F19
F8
F7
F25
F22
F17
F15
F13
F11
F9
F27
F26
F23
F18
F16
F14
F12
F10
F32
F33
F34
F35
F36
R14
F28
F29
R12
R13
R10
R7
R3
R1
R11
R8
R5
R4
R2
F1
F2
F3
F4
F5
F6
The high-current fuses are coded as follows:
Fuse or relay
Fuse amp
Protected components
number
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
F11
F12
F13rating 50A Midi 50A Midi 50A Midi 50A Midi
— —
40A** 30A** 40A** 40A** 30A**
—
25A**
Cooling fan module Electric water pump Body control module supply 1
Body control module supply 2
Not used Not used Anti-lock brake system pump Anti-lock brake system valve Vacuum pump Heater blower motor Engine management Not used Powertrain control module relay2013 C-Max Full Hybrid (34h) Owners Guide gf, 3rd Printing, January 2013
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Fuses
Fuse or relay
Fuse amp
Protected components
number
F14
F15
F16
F17F18
F19F20
F21
F22
F23F24
F25
F26F27
F28
F29F30
F31
F32
F33
F34
F35
F36rating 20A**
—
20A** 20A**
20A** 5A*
15A* 5A* 5A* 5A*
5A* 10A* 5A*
5A* 15A* 10A*
10A*
5A*
20A* 15A* 10A* 10A* 20A*
Rear wiper Not used Body control module 15 feed Transmission oil pump (C-MAX Energi) Front wiper motor Anti-lock brake system / Electronic stability program module Horn Stop light switch Vacuum pump monitoring Engine control module 15 / Powertrain control module 15 / Transmission oil pump 15
Relay coils Motor electronic cooling pump Electronic power assist steering module 15
Mass air flow sensor Powertrain control module Electronic A/C compressor / Positive temperature coefficient heater Engine control module, Powertrain control module Charge port light ring (C-MAX Energi) Vehicle power 2
Vehicle power 4
Injectors Vehicle power 3
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number
R1
R2
R3
R4
R5
R6
R7
R8
R9
R10
R11
R12
R13
R14Fuses
275
Fuse amp
rating
—
Micro relay Micro relay Micro relay
—
Micro relay Power relay Power relay
—
Mini relay
—
Power relay Mini relay Mini relay
Protected components
Not used Horn Hybrid powertrain control Front wiper Not used Front and rear wiper high/low Vacuum pump Ignition feed Not used Vacuum pump sensor Not used Cooling fan Heater blower Engine control relay
*Mini Fuses **Cartridge Fuses
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Passenger Compartment Fuse Panel The fuse panel is located on the right side below the glove box.
Fuse or relay
number
Fuse amp
rating
Protected components
56
57
58
59
6061
6263
64
6520A — — 5A 10A
20A 5A
— — 10A
Fuel pump supply Not used Not used Passive anti-theft system Interior light, Driver door switch pack, Glove box illumination Cigar lighter, Second row power point Autowipers module, Auto-dimming rear view mirror Not used Not used Liftgate release
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Fuse or relay
number
Fuse amp
rating
Protected components
66
67
68
69
70
7172
73
74
75
76
77
78
79
80
81
82
83
84
85
8687
88
8920A
7.5A — 5A 20A 10A
7.5A 5A 15A 15A 10A 20A 5A 15A 20A 5A 20A 20A 20A 7.5A 10A
— — —
Driver door unlock supply, Double lock Cell phone passport (C-MAX Energi) Not used Instrument cluster Central lock and unlock supply Heating control head (manual A/C), Climate control module Steering wheel module Data link connector Headlamp supply Fog lamp supply Reverse lamp supply Windshield and rear washer supply Ignition switch, Start button Radio, Hazard light switch Not used (spare) Power sun shade Windshield and rear washer relay Central lock and unlock supply Drive door unlock supply, Double lock Electronic 15 feed Restraints control module, Passenger air bag deactivation indicator Not used Not used Not used
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Fuses
Luggage Compartment Fuse Panel The fuse panel is located in the luggage compartment behind the left side wheel well. Remove the fuse panel cover to gain access to the fuses.
R3
R4
R2
R1
F28
F27
F26
F25
F24
R5
R6
The fuses are coded as follows:
Fuse/Relay
Number
Fuse Amp
Rating
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
F11
F12F13
5A 10A 5A 25A 25A 25A 25A — 25A 25A — 15A
—
Protected Components
Hands-free liftgate entry module Keyless vehicle module Keyless vehicle door handles Door control unit front left Door control unit front right Door control unit rear left Door control unit rear right Not used Driver seat motor Heated rear window Not used Battery electronics control module Not used
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Fuse/Relay
Number
Fuse Amp
Rating
F14
F15
F16
F17F18
F19
F20
F21
F22
F23
F24
F25
F26
F27
F28
F29
F30
F31
F32
F33
F34
F35
F36
F37
F38
F39
F40
F41
F4210A — — 10A
15A
15A — 10A 10A — 30A 25A 40A 20A — — 5A 5A 5A — 20A 20A — 20A — — — — —
Protected Components
Charger (C-MAX Energi) Not used Not used Battery electronics control module Battery electronics control module — fan Charger fan (C-MAX Energi) Not used Smart datalink connector Active noise cancellation Not used DC/AC power converter Power liftgate AC/DC charger (C-MAX Energi) Luggage compartment outlet Not used Not used Parking aid module Rear view camera DC/AC power converter Not used Driver seat heater Passenger seat heater Not used Power sun shade Not used Not used Not used Not used Not used
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Fuses
Fuse/Relay
Number
Fuse Amp
Rating
Protected Components
F43
F44
F45
F46
R1
R2
R3
R4
R5
R6— — 5A 10A
Power relay Mini relay Micro relay
— —
Micro relay
Not used Not used Humidity sensor Fuel system Rear 15 relay Heated rear window Fuel door (C-MAX Energi) Not used Not used Rear wiper
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GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. To help you service your vehicle, we provide Scheduled Maintenance Information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle.
Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other burning material (such as cigarettes)
space, unless you are sure you have enough ventilation.
away from the battery and all fuel related parts.
Working with the Engine Off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key (if equipped). 3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of vehicle damage or personal burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to position P. 2. Block the wheels.
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OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood release handle located under the instrument panel.
2. Go to the front of the vehicle. 3. Raise the hood slightly and release the secondary latch located under the front center of the hood.
4. Raise the hood and support it with the prop rod. 5. Lower and secure the prop rod in the clip. 6. Lower the hood and allow it to drop the last 8 to 11 inches (20 to 30 centimeters).
Note: Make sure that the hood is closed properly.
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UNDER HOOD OVERVIEW
2.0L ATK iVCT Engine
WARNING: The inverter system controller contains various high-voltage components that can cause serious injury or death. The inverter system controller is not serviceable and should never be touched, probed, or tampered with.
Note: Do not attempt to service any of the high-voltage components or wiring. For easier identification, the high-voltage wiring insulation is color coated orange.
A. Engine coolant reservoir cap B. Engine oil filler cap C. Engine oil dipstick D. Air cleaner cover E. Inverter system controller
F. Brake fluid reservoir cap G. Power distribution box H. Inverter system controller
coolant reservoir cap
I. Windshield washer fluid reservoir
cap
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ENGINE OIL DIPSTICK
A. MIN B. MAX
ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and MAX marks. 1. Make sure that your vehicle is on level ground. 2. Turn the engine off and wait 10 minutes for the oil to drain into the oil pan. 3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level. If the level is at the MIN mark, add oil immediately.
Adding Engine Oil Note: Do not remove the filler cap when the engine is running. Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers.
1. Remove the filler cap. 2. Add engine oil that meets Ford specifications. See Capacities and Specifications for more information. 3. Replace the filler cap. Turn it until you feel a strong resistance.
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Resetting the Oil Life Monitoring System Note: Reset the oil life monitoring only after an oil change. 1. Turn the ignition key to the on position. Do not start the engine. For vehicles with push-button start, press and hold the start button for two seconds without pressing the brake pedal. Do not attempt to start the engine. 2. Press both the accelerator and brake pedals at the same time. 3. Keep both pedals fully pressed. 4. After three seconds, the Service: Oil reset in prog. message will be displayed. 5. After 25 seconds, the Service: Oil reset complete message will be displayed. 6. Release both the accelerator and brake pedals. 7. The Service: Oil reset complete message will no longer be displayed. 8. Rotate the key to the off position. For vehicles with push-button start, press the start button to turn the vehicle off completely.
Oil Maintenance Mode (If Equipped) The oil maintenance mode is equipped on Energi models only. The oil maintenance mode keeps the engine oil quality in good condition when you drive the vehicle with limited engine use. If the vehicle is in oil maintenance mode when you start the vehicle, a message will appear in the instrument cluster. While the vehicle is in oil maintenance mode, the vehicle will run the engine as necessary. If you select the EV Now mode while the vehicle is in the oil maintenance mode, EV Now mode will be suspended for as long as you are in oil maintenance mode. The oil maintenance mode will resume the next time you start the vehicle. Changing the engine oil and resetting the oil life monitoring system will suspend the oil maintenance mode.
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COOLANT
Maintenance
Engine Coolant and Inverter System Controller Coolant Your vehicle is equipped with two separate cooling systems. One is for cooling the engine and one is for cooling the inverter system controller that is specific to the hybrid operating system. The two systems operate similarly, with the inverter system controller cooling system generally operating at a lower temperature and pressure. Checking the Engine Coolant When the engine is cold, check the concentration and level of the engine coolant at the intervals listed in the Scheduled Maintenance Information. Note: Make sure that the level is between the MIN and MAX marks on the engine coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below the MIN mark, or empty, add prediluted coolant immediately. Refer to Adding Engine Coolant in this chapter. The coolant concentration should be maintained at 50%. Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location. Checking the Inverter System Controller Coolant When the engine is cold, check the concentration and level of the inverter system controller coolant at the intervals listed in the Scheduled Maintenance Information. Note: Make sure that the level is between the MIN and MAX marks on the inverter system controller coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below the MIN mark, or empty, add prediluted coolant immediately. Refer to Adding Inverter System Controller Coolant in this chapter.
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The coolant concentration should be maintained at 50%. Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: It is very important to use prediluted coolant meeting the Ford specification in order to avoid plugging the small coolant passageways. Use of concentrated coolant and water may cause coolant passageway plugging and void the warranty. See the technical specifications chart in the Capacities and Specifications chapter. Note: Automotive fluids are not interchangeable; do not use coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.
Adding Coolant
WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.
WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.
WARNING: Do not add coolant further than the MAX mark.
Note: Do not use stop leak pellets or cooling system sealants/additives as they can cause damage to the cooling and/or heating systems. This damage would not be covered under your vehicle’s warranty.
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Note: During normal vehicle operation, the coolant may change color from orange to pink or light red. As long as the coolant is clear and uncontaminated, this color change does not indicate the coolant has degraded nor does it require the coolant to be drained, the system to be flushed, or the coolant to be replaced. • DO NOT MIX different colors or types of coolant in your vehicle. Make
sure the correct coolant is used. Mixing of coolants may harm your cooling system. The use of an improper coolant may harm engine, inverter system controller, and cooling system components and may void the warranty. • In case of emergency, a large amount of water without engine coolant may be added to the engine cooling system only in order to reach a vehicle service location. In this instance, the engine cooling system must be drained, chemically cleaned with Motorcraft® Premium Cooling System Flush, and refilled with prediluted engine coolant as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating, or freezing. DO NOT use this method for the inverter system controller cooling system. The inverter system controller cooling system operates close to ambient temperature, and is susceptible to freezing in any subfreezing environment in the absence of coolant. • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing. • Do not add extra inhibitors or additives to the coolant. These can be
harmful and compromise the corrosion protection of the coolant.
Adding Engine Coolant 1. Remove the Easy Fuel funnel from the storage compartment. Refer to Running Out of Fuel for the location of the Easy Fuel funnel. 2. Unscrew the engine coolant reservoir cap slowly. Any pressure will escape as you unscrew the cap. 3. Position the Easy Fuel funnel in the engine coolant reservoir opening. Push the Easy Fuel funnel neck fully into the engine coolant reservoir, past the vent tube, in order to avoid pouring the coolant into the vent tube and spilling the coolant on the ground. 4. Add prediluted engine coolant to the engine coolant reservoir. Make sure that the level is between the MIN and MAX marks on the engine coolant reservoir. Use prediluted engine coolant meeting the Ford specification. See the technical specifications chart in the Capacities and Specifications chapter.
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5. Close the engine coolant reservoir cap. 6. Clean the Easy Fuel funnel. 7. Store the Easy Fuel funnel in the storage compartment. Whenever you add engine coolant, check the coolant level in the engine coolant reservoir the next few times you drive the vehicle. If necessary, add enough prediluted engine coolant to bring the engine coolant level to the proper level. Adding Inverter System Controller Coolant 1. Open the inverter system controller coolant reservoir cap. 2. Use a funnel to add prediluted coolant to the inverter system controller coolant reservoir. Make sure that the level is between the MIN and MAX marks on the inverter system controller coolant reservoir. Use prediluted coolant meeting the Ford specification. See the technical specifications chart in the Capacities and Specifications chapter. 3. Close the inverter system controller coolant reservoir cap. Whenever you add coolant, check the coolant level in the inverter system controller coolant reservoir the next few times you drive the vehicle. If necessary, add enough prediluted coolant to bring the inverter system controller coolant level to the proper level.
Recycled Engine Coolant Ford Motor Company does not recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available.
Used engine coolant should be disposed of in an appropriate
manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.
coolant concentration above 50%.
Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the • A coolant concentration of 60% will provide improved freeze point protection. Engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.
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If you drive in extremely hot climates: • It may be necessary to have a Ford authorized dealer decrease the • A coolant concentration of 40% will provide improved overheat
coolant concentration to 40%.
protection. Engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage.
Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection.
What You Should Know About Fail-Safe Cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The fail-safe distance depends on ambient temperatures, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat, the engine coolant temperature gauge will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase. Once the engine temperature cools, the engine can be restarted. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage.
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When Fail-Safe Mode is Activated
WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury.
WARNING: Never remove the coolant reservoir cap while the engine is running or hot.
You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1. Pull off the road as soon as safely possible and turn off the engine. 2. Arrange for the vehicle to be taken to an authorized dealer. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. 5. Restart the engine and take your vehicle to an authorized dealer. Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible.
AUTOMATIC TRANSMISSION FLUID CHECK Note: Transmission fluid should be checked by an authorized dealer. If required, fluid should be added by an authorized dealer. The automatic transmission does not have a transmission fluid dipstick. Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, (i.e., if the transmission slips or shifts slowly) or if you notice some sign of fluid leakage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.
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BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately.
POWER STEERING FLUID CHECK Your vehicle is equipped with an electric power steering system. There is no fluid reservoir to check or fill.
FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. Note: The front and rear washer systems are supplied from the same reservoir. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.
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CHANGING THE LOW VOLTAGE BATTERY Your vehicle is equipped with a Motorcraft® maintenance-free low voltage battery which normally does not require additional water during its life of service. Note: See an authorized dealer for low voltage battery access, testing, or replacement. When a low voltage battery replacement is necessary, see an authorized dealer to replace the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle. To ensure proper operation of the battery management system (BMS), do not allow a technician to connect any electrical device ground connection directly to the low voltage battery negative post. A connection at the low voltage battery negative post can cause inaccurate measurements of the battery condition and potential incorrect system operation. Note: If a person adds electrical or electronic accessories or components to the vehicle, the accessories or components may adversely affect the low voltage battery performance and durability and may also affect the performance of other electrical systems in the vehicle. Note: Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. Because your vehicle’s engine is electronically-controlled by a computer, some engine control settings are maintained by power from the low voltage battery. Some engine computer settings, like the idle trim and fuel trim strategy, optimize the driveability and performance of the engine. Some other computer settings, like the clock and radio station presets, are also maintained in memory by power from the low voltage battery. When a technician disconnects and connects the low voltage battery, these settings are erased. Complete the following procedure in order to restore the settings: 1. With the vehicle at a complete stop, set the parking brake. 2. Shift the transmission to P (Park). 3. Turn off all accessories. 4. Step on the brake pedal and start the vehicle. 5. Step on the accelerator to start the engine.
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6. Run the engine until the engine reaches normal operating temperature. While the engine is warming up, complete the following: • Reset the clock. See Clock in the Audio System chapter. • Reset the radio station presets. See Number block in the Audio • Reset the power windows bounce-back feature. See Resetting the
System chapter.
Bounce-Back Feature in the Power Windows section.
7. Allow the engine to idle for at least one minute. 8. If the engine turns off, step on the accelerator to start the engine. 9. While the engine is running, step on the brake pedal and shift the transmission to N (Neutral). 10. Allow the engine to run for at least one minute by pressing on the accelerator pedal. 11. Drive the vehicle at least 10 miles (16 kilometers) to completely relearn the idle and fuel trim strategy. Note: If you do not allow the engine to relearn the idle and fuel trim strategy, the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES Note: Use the service position in winter to provide easier access to the front wiper blades for freeing them from snow and ice. The front wipers will not return to their normal position as soon as you switch on the ignition. The front wipers will stay in the service position when you switch the ignition on or start the engine. Switch on the front wipers to any mode, then switch off the front wipers to bring the front wipers back to the park position. Note: The windshield wiper blades are different in length. If you install wiper blades of the wrong length, the wipers may not work correctly. If equipped with autowipers, the rain sensor may not work correctly.
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Setting the Front Wipers in the Service Position
1. Make sure that the outside of the windshield is free from snow and ice. 2. Switch on the ignition. 3. Switch off the ignition, and move the wiper lever to position A within three seconds. Hold the lever in position A.
4. Release the lever when the wipers have moved to the service position.
Changing the Front Wiper Blades Set the front wipers in the service position and lift the wiper arms.
1. Press the locking buttons together. 2. Rotate and remove the wiper blade.
Note: Make sure that the wiper blade locks into place. 3. Install in the reverse order. Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield.
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Maintenance
Changing the Rear Window Wiper Blade
1. Lift the wiper arm. 2. Slightly rotate the wiper blade from the wiper arm. 3. Disengage the wiper blade from the wiper arm. 4. Remove the wiper blade.
Note: Make sure that the wiper blade locks into place. 5. Install in the reverse order. Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield.
AIR FILTER CHECK
WARNING: To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
Note: Failure to re-install the air cleaner assembly properly by fully seating on the mounting studs in (5) places and securing with the (2) bolts may result in air cleaner assembly dislodgement from engine and damage to the air cleaner assembly and other engine components. Therefore we recommend that the air filter be serviced at a Ford dealer. When changing the air filter element, use only the air filter element listed. Refer to Motorcraft® part numbers in the Capacities and Specifications chapter. Refer to Scheduled Maintenance for the appropriate intervals for changing the air filter element. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.
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Identifying Air Filter Element Components
A. Air cleaner assembly B. Air cleaner cover C. Air cleaner outlet tube D. Positive crankcase ventilation (PCV) tube E. Air cleaner intake tube Removing the Engine Air Filter Element
1. Loosen the hose clamps for air cleaner outlet tube (C). Disconnect the tube from the air cleaner assembly (A).
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2. Release the tabs and disconnect the PCV tube (D) from the air cleaner outlet tube (C) and remove the tube. 3. Disconnect the air cleaner intake tube (E) from the air cleaner assembly (A).
4. Remove the bolts from each side of the air cleaner assembly (A) as shown with arrows.
5. Lift the air cleaner assembly (A) from the mounting studs, then rotate and pull it towards the front of the vehicle.
6. Loosen the 5 bolts from the air cleaner cover (B).
7. Remove the air cleaner cover (B) from the air cleaner assembly (A).
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Installing the Engine Air Filter Element Note: Clean the inside of the air filter assembly before installing a new air filter. 1. Install the new engine air filter into the engine air cleaner assembly. 2. Install the air cleaner cover (B) and tighten the 5 bolts.
3. Position the air cleaner assembly (A) onto the engine and make sure the assembly is aligned with the studs.
4. Install and tighten the bolts to each side of the air cleaner assembly (A) as shown with arrows.
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5. Install the air cleaner outlet tube (C) and tighten the hose clamps.
6. Connect the PCV tube (D) to the air cleaner outlet tube (C). 7. Connect the air cleaner intake tube (E) to the air cleaner assembly (A).
ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer.
Vertical Aim Adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.
• (A) 8 feet (2.4 meters) • (B) Center height of lamp to • (C) 25 feet (7.6 meters) • (D) Horizontal reference line
ground
2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height.
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3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other.
On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.
4. Locate the vertical adjuster on each headlamp. Using a Phillips #2
screwdriver, turn the adjuster either clockwise or counterclockwise in order to aim the headlamp. The horizontal edge of the brighter light should touch the horizontal reference line.5. Close the hood and turn off the lamps. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NOT ADJUSTABLE.
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REMOVING A HEADLAMP
1. Make sure the lighting control is in the off position and open the hood. 2. Remove the two screws from the headlamp assembly. 3. Carefully pull the headlamp assembly as far as possible towards the center of the vehicle to disengage it from the lower fixing point. 4. Carefully lift the outer side of the headlamp and remove it. 5. Disconnect the electrical connector.
CHANGING A BULB
Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. These are examples of acceptable condensation: • Presence of thin mist (no streaks, drip marks or droplets). • Fine mist covers less than 50% of the lens.
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These are examples of unacceptable moisture (usually caused by a lamp water leak): • Water puddle inside the lamp. • Large water droplets, drip marks or streaks present on the interior of
the lens.
Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present.
Replacing Headlamp Bulbs
WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb by only its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.
Note: If the bulb is accidentally touched, it should be cleaned with rubbing alcohol before being used.
Locating the Headlamp Bulbs: A. Turn lamp B. Low beam headlamp C. High beam headlamp
Replacing the High Beam Headlamp Bulb: 1. Remove the headlamp assembly. 2. Remove the service cap. 3. Disconnect the electrical connector 4. Release the clip and remove the bulb from the headlamp assembly.
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Replacing the Low Beam Headlamp Bulb: 1. Remove the headlamp assembly. 2. Remove the cover. 3. Turn the bulb holder counterclockwise and remove it. 4. Remove the bulb from the headlamp assembly.
Replacing the Side Lamp Bulb: 1. Remove the headlamp assembly. 2. Remove the service cap. 3. Remove the bulb holder. 4. Remove the bulb from the headlamp assembly.
Install the new bulbs in reverse order. Replacing the Fog Lamp Bulbs (If Equipped)
Note: You cannot separate the fog lamp bulb from the bulb holder. 1. Remove the fog lamp cover 2. Remove the 2 screws. 3. Remove the lamp.
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4. Disconnect the electrical connector. 5. Turn the bulb holder counterclockwise and remove it. Install the new bulb in reverse order.
Replacing the Tail Lamp, Brake Lamp, and Turn Lamp Bulbs:
1. Make sure the lighting control is in the off position. 2. Open the liftgate. 3. Remove the trim panel cover.
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4. Disconnect the electrical connector. 5. Remove the wing nut. 6. Gently pull the lamp assembly away from the vehicle
7. Remove the bulb holder. 8. Gently press the bulb into the bulb holder, turn the bulb counterclockwise, and remove the bulb. A. Tail lamp and brake lamp B. Turn lamp
Install the new bulb in reverse order. Replacing the Reverse Lamp and Tail Lamp Bulbs:
1. Make sure the lighting control is in the off position. 2. Open the liftgate. 3. Remove the trim panel cover.
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4. Remove the wing nut. 5. Gently pull the lamp assembly away from the vehicle
6. Disconnect the electrical connector. 7. Remove the bulb holder. 8. Gently press the bulb into the bulb holder, turn the bulb counterclockwise, and remove the bulb. A. Reverse lamp B. Tail lamp
Install the new bulb in reverse order.
Replacing the License Plate Lamp Bulb
1. Carefully release the spring clip. 2. Remove the lamp. 3. Remove the bulb. Install the new bulb in reverse order.
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Replacing the Center High Mounted Brake Lamp Bulbs:
1. Open the liftgate. 2. Detach the clips above the inboard side of the rear window.
3. Insert a suitable tool into the holes. 4. Carefully pull the lamp towards the front of the vehicle in order to release the spring clips.
5. Gently pull the lamp assembly away from the vehicle.
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6. Remove the bulb holder. 7. Remove the bulb.
Install the new bulb in reverse order.
BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time.
Function
Trade number
3457AK
H1
H11Headlamps high beam Headlamps low beam Park/turn lamp (front) Side marker (front) Fog lamps (if equipped) Tail/brake lamp in the rear fender Turn lamp in the rear fender Tail lamp in the liftgate Backup lamp License plate lamp Cargo area lamp High-mount brake lamp * Interior lamps * To replace these lamps - see your authorized dealer. To replace all instrument panel lights - see your authorized dealer
W5W H11LL W21/5W WY21W P21/5W W16W W5W W6W W5W LED
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GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes.
CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft® Bug and Tar Remover (ZC-42) Motorcraft® Custom Bright Metal Cleaner (ZC-15) Motorcraft® Detail Wash (ZC-3-A) Motorcraft® Dusting Cloth (ZC-24) Motorcraft® Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft® Engine Shampoo (Canada only) (CXC-66-A) Motorcraft® Multi-Purpose Cleaner (Canada only) (CXC-101) Motorcraft® Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft® Premium Quality Windshield Washer Fluid (Canada only) [CXC-37-(A, B, D or F)] Motorcraft® Premium Windshield Washer Concentrate (U.S. only) (ZC-32-A) Motorcraft® Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft® Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft® Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft® Vinyl Cleaner (Canada only) (CXC-93) Motorcraft® Wheel and Tire Cleaner (ZC-37-A)
CLEANING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft® Detail Wash. • Never use strong household detergents or soap, such as dish washing or laundry liquid. These products can discolor and spot painted surfaces. • Never wash a vehicle that is hot to the touch or during exposure to • Dry the vehicle with a chamois or soft terry cloth towel in order to • Immediately remove items such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Motorcraft® Bug and Tar Remover.
eliminate water spotting.
strong, direct sunlight.
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• Note: Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle, wash it off as soon as possible.
• Remove any exterior accessories before entering a car wash. Exterior Chrome Note: Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers. • Wash the vehicle first, using cool or lukewarm water and a neutral pH • Use Motorcraft® Custom Bright Metal Cleaner. Apply the product as you would a wax to clean bumpers and other chrome parts; allow the cleaner to dry for a few minutes, then wipe off the haze with a clean, dry rag.
shampoo, such as Motorcraft® Detail Wash.
• Do not apply cleaning product to hot surfaces and do not leave
cleaning product on chrome surfaces for a period of time exceeding that which is recommended. • Note: Using other non-recommended cleaners can result in severe
and permanent cosmetic damage.
Underbody Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.
Cleaning Plastic Exterior Parts Use only approved products to clean plastic parts. • For routine cleaning, use Motorcraft® Detail Wash. • If tar or grease spots are present, use Motorcraft® Bug and Tar
Remover.
WAXING • Wash the vehicle first. • Use a quality wax that does not contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will grey or stain the parts over time.
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REPAIRING MINOR PAINT DAMAGE Your authorized dealer has touch-up paint to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to make sure you get the correct color. • Remove particles, such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. CLEANING THE ENGINE
spots, road salt and industrial fallout, before repairing paint chips.
WARNING: Exposure to high voltage may result in severe personal injury or death. High voltage components must be
serviced by a trained service technician.
components or in the charge port.
Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing, always power-down the vehicle and wait five minutes before touching any electrical components. Observe the following: • Use a dry cloth to remove excess dirt that collects on the electrical • Cover the inverter system controller, power distribution box, and air filter assembly to prevent water damage when cleaning the engine. • Never use a power washer to clean the engine or in the charge port. The high-pressure fluid could penetrate the sealed parts and cause damage and risk of personal injury. • Never spray water on any of the orange colored components because these components use high voltage. Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations. Water ingress can damage electrical components and connections.
engine block or other engine components.
• Do not spray a hot engine with cold water to avoid cracking the • Never wash or rinse the engine while it is hot or running; water in the • Spray Motorcraft® Engine Shampoo and Degreaser on all parts that require cleaning and rinse clean. In Canada, use Motorcraft® Engine Shampoo.
running engine may cause internal damage.
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Motorcraft® Ultra-Clear Spray Glass Cleaner.
CLEANING THE WINDOWS AND WIPER BLADES The windows and wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windows may be cleaned with a non-abrasive cleaner such as • The wiper blades can be cleaned with isopropyl (rubbing) alcohol or Motorcraft® Premium Windshield Washer Concentrate in the U.S., or Premium Quality Windshield Washer Fluid in Canada. Be sure to replace wiper blades when they appear worn or do not function properly. • Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. If you cannot remove those streaks after cleaning with the glass cleaner or if the wipers chatter and move in a jerky motion, clean the outer surface of the windshield and the wiper blades using a sponge or soft cloth with a neutral detergent or mild-abrasive cleaning solution. After cleaning, rinse the windshield and wiper blades with clean water. The windshield is clean if beads do not form when you rinse the windshield with water. Note: Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products
could contaminate the side airbag system and affect performance of the side airbag in a crash.
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Carpet & Upholstery Cleaner.
For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft® Professional Strength • If grease or tar is present on the material, spot-clean the area first with Motorcraft® Spot and Stain Remover. In Canada, use Motorcraft® Multi-Purpose Cleaner.
immediately (but do not oversaturate) or the ring will set.
• If a ring forms on the fabric after spot cleaning, clean the entire area • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS
WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Clean the instrument panel and cluster lens with a clean, damp, white, cotton cloth, then use a clean and dry, white, cotton cloth to dry these areas. • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.
• Be certain to wash or wipe your hands clean if you have been in contact with certain products, such as insect repellent and suntan lotion, in order to avoid possible damage to the interior painted surfaces. • Do not use household or glass cleaners as these may damage the • Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty.
finish of the instrument panel, interior trim and cluster lens.
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If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2. Wipe the surface with a damp, clean, white, cotton cloth. For more thorough cleaning, use a mild soap and water solution. If the spot cannot be completely cleaned by this method, the area may be cleaned using a commercially available cleaning product designed for automotive interiors. 3. If necessary, apply more soap and water solution or cleaning product to a clean, white, cotton cloth and press the cloth onto the soiled area; allow this to set at room temperature for 30 minutes. 4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to clean the area by using a rubbing motion for 60 seconds. 5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF EQUIPPED) • Remove dust and loose dirt with a vacuum cleaner. • Clean spills and stains as quickly as possible. • For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water solution. In Canada, use Motorcraft® Vinyl Cleaner. Dry the area with a soft cloth.
• If the leather cannot be completely cleaned using a mild soap and water solution, the leather may be cleaned using a commercially available leather cleaning product designed for automotive interiors. • To check for compatibility, first test any cleaner or stain remover on • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics or petroleum-based leather conditioners. These products may cause premature wearing or damage to the leather.
an inconspicuous part of the leather.
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covers.
CLEANING THE ALLOY WHEELS Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers. Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft® Wheel and Tire Cleaner. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water. • Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.
cleaners, steel wool, fuels or strong household detergent.
• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft® Bug and Tar Remover. VEHICLE STORAGE If you plan on storing your vehicle for an extended period of time (30 days or more), refer to the following maintenance recommendations to ensure your vehicle stays in good operating condition. All motor vehicles and their components were engineered and tested for reliable, regular driving. Long term storage under various conditions may lead to component degradation or failure unless specific precautions are taken to preserve the components. General • Store all vehicles in a dry, ventilated place. • Protect from sunlight, if possible. • If vehicles are stored outside, they require regular maintenance to
protect against rust and damage.
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Body • Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders. See the Cleaning chapter for more information. • Periodically wash vehicles stored in exposed locations. • Touch-up raw or primed metal to prevent rust. • Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is washed. See the Cleaning chapter for more information.
grade oil. See the Cleaning chapter for more information.
• Lubricate all hood, door and trunk lid hinges, and latches with a light • Cover interior trim to prevent fading. • Keep all rubber parts free from oil and solvents. Engine • The engine oil and filter should be changed prior to storage, as used • Start the engine every 15 days. Run at fast idle until it reaches normal • With your foot on the brake, shift through all the gears while the
engine oil contain contaminates that may cause engine damage.
operating temperature.
engine is running.
Fuel system • Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note: During extended periods of vehicle storage (30 days or more), fuel may deteriorate due to oxidation. Add a quality gas stabilizer product to the vehicle fuel system whenever actual or expected storage periods exceed 30 days. Follow the instructions on the additive label. The vehicle should then be operated at idle speed to circulate the additive throughout the fuel system. Cooling system • Protect against freezing temperatures. • When removing vehicle from storage, check coolant fluid level. Confirm there are no cooling system leaks, and fluid is at the recommended level.
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Low voltage battery (except C-MAX Energi) Complete the following steps: 1. Open the liftgate.
