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AUTOMATIC TRANSMISSION

WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off

position and remove the key whenever you leave your vehicle

WARNING: When parking, do not use the gearshift in place of the parking brake. Always set the parking brake fully and make

sure that the gearshift is securely latched inP (Park). Turn off the ignition whenever you leave your vehicle. Never leave your vehicle unattended while it is running. If you do not take these precautions, your vehicle may move unexpectedly and injure someone.

P (Park) This position locks the transmission and prevents the front wheels from turning. To put your vehicle in gear: 1. Start the engine 2. Release the parking brake 3. Press the brake pedal 4. Move the gearshift lever into the desired gear

To put your vehicle in P (Park): 1. Come to a complete stop 2. Move the gearshift lever and securely latch it in P (Park) R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle is free to roll; hold the brake pedal down while in this position. Because of the unique nature of the hybrid vehicle, the engine will not start in the N (Neutral) position. The vehicle does not charge the high voltage battery in the N (Neutral) position. Do not idle the vehicle in N (Neutral) for extended periods as this will discharge your high voltage battery.

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D (Drive) The normal driving position for the best fuel economy. D (Drive) with Grade Assist Press the transmission control switch on the side of the gearshift lever to activate grade assist and cancel overdrive.

Grade assist:

• The grade assist lamp in the instrument cluster is

illuminated.

• Provides additional grade braking with a combination of engine

motoring and high-voltage battery charging to help maintain vehicle speed when descending a grade.

• As the vehicle determines the amount of engine motoring and high-voltage battery charging, you may notice the engine speed increasing and decreasing to help maintain your vehicle speed when descending a grade.

Press the transmission control switch again to return to normal D (Drive). • The grade assist lamp in the instrument cluster will not be illuminated. L (Low) • Provides maximum engine braking. • The transmission may be shifted into L (Low) at any vehicle speed.

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Brake-Shift Interlock

WARNING: Do not drive your vehicle until you verify that the brake lamps are working.

WARNING: When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure. Use wheel chocks if appropriate.

WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be

working properly. See your authorized dealer.

This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed. If you cannot move the gearshift lever out of P (Park) with ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter. If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park):

1. Apply the parking brake, turn the ignition key to the off position and remove the key. 2. Using a screwdriver (or similar tool), carefully pry off and remove the passenger side access cover. Remove the fastener, then remove the console side panel to expose the inside of the shifter assembly.

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3. Locate the brake shift interlock lever on the passenger side of the shifter assembly. 4. Apply the brake pedal. Using a screwdriver (or similar tool), press and hold the white brake shift interlock lever forward while pulling the gearshift lever out of the P (Park) position and into the N (Neutral) position. 5. Reinstall the console side panel and attach the fastener. 6. Reinstall the access cover. 7. Apply the brake pedal, start the vehicle and release the parking brake. See your authorized dealer as soon as possible if this procedure is used.

If Your Vehicle Gets Stuck in Mud or Snow Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear.

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HILL START ASSIST

WARNING: The hill start assist feature does not replace the parking brake. When you leave the vehicle, always apply the

parking brake and shift the transmission into P (Park).

WARNING: You must remain in the vehicle once you have activated the hill start assist feature.

WARNING: During all times, you are responsible for controlling the vehicle, supervising the hill start assist system and

intervening, if required.

WARNING: If the engine is revved excessively, or if a malfunction is detected when the hill start assist feature is active,

the hill start assist feature will be deactivated.

Hill start assist keeps your vehicle stationary long enough to move your foot from the brake pedal to the accelerator pedal when your vehicle is on a slope. The brakes are released automatically once the engine has developed sufficient drive to prevent the vehicle from rolling down the slope. This is an advantage when pulling away on a slope, (for example from a car park ramp, traffic lights or when reversing uphill into a parking space).

Using Hill Start Assist 1. Press the brake pedal to bring the vehicle to a complete standstill. Keep the brake pedal pressed. 2. If the sensors detect that the vehicle is on a slope, the hill start assist feature will be activated automatically. 3. When you remove your foot from the brake pedal, the vehicle will remain on the slope without rolling away for approximately two or three seconds. This hold time will automatically be extended if you are in the process of driving off. 4. Drive off in the normal manner. The brakes will be released automatically.

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Brakes

GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn out and should be inspected by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, you should take it to an authorized dealer for inspection. Note: Brake dust may accumulate on the wheels, even under normal driving conditions. Some dust is inevitable as the brakes wear and does not contribute to brake noise. See the Vehicle Care chapter for wheel cleaning instructions.

See the Instrument Cluster chapter for information on the brake system warning light.

Wet brakes result in reduced braking efficiency. Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes.

Brake Over Accelerator If the accelerator pedal becomes stuck or entrapped, apply steady and firm pressure to the brake pedal to slow your vehicle and reduce engine power. If you experience this condition, apply the brakes and bring your vehicle to a safe stop. Turn the engine off, shift to position P and apply the parking brake, then inspect the accelerator pedal for any interferences. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer.

Anti-Lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking.

The anti-lock brake system lamp momentarily illuminates when the ignition is turned on. If the light does not illuminate during start-up, remains on or flashes, the anti-lock brake system may

be disabled and may need to be serviced.

If the anti-lock brake system is disabled, normal braking is still effective. If the brake warning lamp illuminates with the parking brake released, have your brake system serviced immediately.

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Regenerative Braking System This feature is used to simulate the engine braking of an internal combustion engine and assist the standard brake system while recovering some of the energy of motion and storing it in the battery to improve fuel economy. The standard brake system is designed to fully stop the car if regenerative braking is not available. During regenerative braking, the motor is spun as a generator to create electrical current. This recharges the battery and slows the vehicle. In effect, once the accelerator pedal is released, the motor changes from an energy user to an energy producer. When the accelerator pedal is released or the brake pedal is applied, the brake controller automatically detects the amount of deceleration requested and optimizes how much of the deceleration will be produced by regenerative braking. The remaining portion is generated by standard friction braking. When the battery is almost fully charged, the amount of regenerative braking is limited to avoid overcharging, and the requested deceleration is produced by standard friction braking alone. Regenerative braking does not take the place of the standard friction brakes; it only assists them. Regenerative braking has also been designed to interact with the anti-lock brake system. Regenerative braking is disabled when the anti-lock brake system is activated or the battery is fully charged.

HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal. The anti-lock braking system will not eliminate the dangers inherent when: • you drive too closely to the vehicle in front of you. • your vehicle is hydroplaning. • you take corners too fast. • the road surface is poor.

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Brakes

WARNING: Always set the parking brake fully and leave your vehicle with the transmission selector lever in position P.

Note: Do not press the release button while pulling the lever up. To set the parking brake: 1. Press the foot brake pedal firmly. 2. Pull the parking brake lever up to its fullest extent. Note: If you park your vehicle on a hill and facing uphill, move the transmission selector lever to position P and turn the steering wheel away from the curb. Note: If you park your vehicle on a hill and facing downhill, move the transmission selector lever to position P and turn the steering wheel towards the curb. To release the parking brake: 1. Press the brake pedal firmly. 2. Pull the lever up slightly. 3. Press the release button and push the lever down.

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PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.

USING TRACTION CONTROL In certain situations (for example, stuck in snow or mud), turning the traction control off may be beneficial as this allows the wheels to spin with full engine power. Turn the traction control system off through the information display. See the Information Displays chapter.

System Indicator Lights and Messages

WARNING: If a failure has been detected within the Traction Control System, the stability control light will illuminate steadily.

Verify that the Traction Control System was not manually disabled through the information display. If the stability control light still illuminates steadily, have the system serviced by an authorized dealer immediately. Operating your vehicle with Traction Control disabled could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

The stability control light temporarily illuminates on engine start-up and flashes when a driving condition activates the stability system. The stability control off light temporarily illuminates on engine start-up and stays on when the traction control system is turned off.

When the traction control system is turned off or on, a message appears in the information display showing system status.

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PRINCIPLES OF OPERATION

WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire

construction or wheel and tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac® system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the AdvanceTrac® sensors. Reducing the effectiveness of the AdvanceTrac® system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

WARNING: Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the AdvanceTrac® system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac® system activates, SLOW DOWN.

The AdvanceTrac® with Roll Stability Control™ system helps you keep control of your vehicle when on a slippery surface. The electronic stability control portion of the system helps avoid skids and lateral slides and roll stability control helps avoid a vehicle rollover. The traction control system helps avoid drive wheel spin and loss of traction. See the Traction Control chapter for details on traction control system operation.

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A Vehicle without AdvanceTrac® with RSC® skidding off its intended route. B Vehicle with AdvanceTrac® with RSC® maintaining control on a slippery surface.

USING ADVANCETRAC® WITH RSC® The system automatically activates when you start your engine. The AdvanceTrac® with RSC® system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R. You can turn the traction control portion of the system off independently. See the Traction Control chapter.

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Parking Aids

SENSING SYSTEM (IF EQUIPPED)

WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system; this may include reduced performance or a false activation.

WARNING: To help avoid personal injury, always use caution when in R (Reverse) and when using the sensing system.

WARNING: This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.

WARNING: Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal

detection zone of the system, may create false beeps.

Note: Keep the sensors (located on the bumper/fascia) free from snow, ice and large accumulations of dirt. If the sensors are covered, the system’s accuracy can be affected. Do not clean the sensors with sharp objects. Note: If your vehicle sustains damage to the bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms. Note: If your vehicle is equipped with MyKey®, it is possible to prevent turning the sensing system off. Refer to the MyKey® chapter. The sensing system warns the driver of obstacles within a certain range of the bumper area. The system turns on automatically whenever the ignition is switched on. When receiving a detection warning, the radio volume is reduced to a predetermined level. After the warning goes away, the radio volume returns to the previous level.

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Using the Front and Rear Sensing System Rear Sensing System The rear sensors are only active when the transmission is in R. As the vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is fewer than 12 inches (30 centimeters) away, the warning sounds continuously. If a stationary or receding object is detected farther than 12 inches (30 centimeters) from the side of the vehicle, the tone sounds for only three seconds. Once the system detects an object approaching, the warning sounds again.

A. Coverage area of up to 6 feet (2 meters) from the rear bumper (with a decreased coverage area at the outer corners of the bumper).

or less.

The system detects certain objects while the transmission is in R: • and moving toward a stationary object at a speed of 3 mph (5 km/h) • but not moving, and a moving object is approaching the rear of the • and moving at a speed of less than 3 mph (5 km/h) and a moving object is approaching the rear of the vehicle at a speed of less than 3 mph (5 km/h).

vehicle at a speed of 3 mph (5 km/h) or less.

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Front Sensing System The front sensors are active when the gearshift is in any position other than P (Park) or N (Neutral) and the vehicle speed is below 7 mph (12 km/h).

A. Coverage area of up to 27 inches (70 centimeters) from the front of the vehicle and about 6–14 inches (15–35 centimeters) to the side of the front end of the vehicle. Refer to the reverse sensing section for details on coverage area.

The system sounds an audible warning when obstacles are near either bumper in the following manner: • Objects detected by the front sensors are indicated by a high-pitched • Objects detected by the rear sensors are indicated by a lower pitched • The sensing system reports the obstacle which is closest to the

tone from the front radio speakers.

tone from the rear radio speakers.

front or rear of the vehicle. For example, if an obstacle is 24 inches (60 centimeters) from the front of the vehicle and, at the same time, an obstacle is only 16 inches (40 centimeters) from the rear of the vehicle, the lower pitched tone sounds. • An alternating warning sounds from the front and rear if there are objects

at both bumpers that are closer than 10 inches (25 centimeters).

For specific information on the reverse sensing portion of the system, refer to that section.

Press the button to switch the system off. It will remain off for the entire ignition cycle.

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ACTIVE PARK ASSIST (IF EQUIPPED)

WARNING: This system is designed to be a supplementary park aid. It may not work in all conditions and is not intended to

replace the driver’s attention and judgment. The driver is responsible for avoiding hazards and maintaining a safe distance and speed, even when the system is in use.

Note: The driver is always responsible for controlling the vehicle, supervising the system and intervening if required. The system detects an available parallel parking space and automatically steers the vehicle into the space (hands-free) while you control the accelerator, gearshift and brakes. The system visually and/or audibly instructs the driver to park the vehicle. The system may not function correctly if something passes between the front bumper and the parking space (i.e. a pedestrian or cyclist) or if the edge of the neighboring parked vehicle is high from the ground (i.e. a bus, tow truck or flatbed truck). Note: The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections. Note: The sensors may not detect objects with surfaces that absorb ultrasonic waves. The system should not be used if: • a foreign object (i.e. bike rack or trailer) is attached to the front or rear of the vehicle or at another location close to the sensors. • an overhanging object (i.e. surfboard) is attached to the roof. • the front bumper or side sensors are damaged (i.e. in a collision) or • a mini-spare tire is in use.

obstructed by a foreign object (i.e. front bumper cover).

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Using Active Park Assist

Press the button; the touch screen displays a message and a corresponding graphic to indicate it’s searching for a parking space. Use the turn signal to indicate which side of the vehicle you want the system to search on.

Note: If the turn signal is not on, the system automatically searches on the vehicle’s passenger side.

When a suitable space is found, the touch screen displays a message and a chime sounds. Slow down and stop at approximately position (A), then follow the instructions on the touch screen. Note: You must observe that the selected space remains clear of obstructions at all times in the maneuver. Note: Vehicles with overhanging loads (e.g. a bus or a truck), street furniture and other items may not be detected by active park assist. You must ensure the selected space is suitable for parking. Note: The vehicle should be driven as parallel to other vehicles as possible while passing a parking space. Note: The system always offers the last detected parking space (i.e. if the vehicle detects multiple spaces while you are driving, it offers the last one). Note: If driven above approximately 20 mph (35 km/h), the touch screen shows a message to alert the driver to reduce vehicle speed.

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Automatic Steering into Parking Space Note: If vehicle speed exceeds 7 mph (12 km/h), the system turns off and you need to take full control of the vehicle. Note: If a maneuver is interrupted before completion, the system turns off. The steering wheel position will not indicate the actual position of the steering and you have to full take control of the vehicle. I some instances a message may appear that would allow you to resume the maneuver. With hands off the wheel (and nothing obstructing its movement) and the transmission in R (Reverse), the vehicle steers itself as instructions to safely move the vehicle back and forward in the space are displayed in the touch screen. While reversing, the touch screen displays a message instructing the driver to check their surroundings (for safety reasons) and to back-up slowly, accompanied by a corresponding graphic.

When you think the vehicle has enough space in front and behind it, or you hear a solid tone from the parking aid, bring the vehicle to a complete stop.

When automatic steering is finished, the touch screen displays a message indicating that the active park assist process is done. The driver is responsible for checking the parking job and making any necessary corrections before putting the transmission in P (Park).

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an active park search

Deactivating the Park Assist Feature The system can be deactivated manually by: • pressing the active park assist button • grabbing the steering wheel • driving above approximately 20 mph (35 km/h) for 30 seconds during • driving above 7 mph (12 km/h) during automatic steering • turning off the traction control system. Certain vehicle conditions can also deactivate the system: • Traction control has activated on a slippery or loose surface. • Anti-lock brake system activation or failure. • Any door (except the driver’s) opens. • Something touches the steering wheel. If a problem occurs with the system, a warning message is displayed, followed by a chime. Occasional active park assist messages may occur in normal operation. For recurring or frequent active park assist faults, contact an authorized dealer to have your vehicle serviced.

Troubleshooting the System

The system does not look for a space

The traction control system may be off Any door (except the driver’s) may not be completely closed

The system does not offer a particular space

Something may be contacting the front bumper or side sensors There is not enough room on both sides of the vehicle in order to park There is not enough space for the parking maneuver on the opposite side of the parking space The vehicle is farther than 5 ft (1.5 m) from the parking space The vehicle is closer than 16 in. (40 cm) from neighboring parked vehicles The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space

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The system does not position the vehicle where I want in the

space

The vehicle is rolling in the opposite direction of the transmission (i.e. rolling forward when R [Reverse] is selected) The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space An irregular curb along the parking space prevents the system from aligning the vehicle properly Vehicles or objects bordering the space may not be positioned correctly The vehicle was pulled too far past the parking space. The system performs best when you drive the same distance past the parking space The tires may not be installed or maintained correctly (i.e. not inflated correctly, improper size, or of different sizes) A repair or alteration has changed detection capabilities A parked vehicle has a high attachment (i.e. salt sprayer, snowplow, moving truck bed, etc.) The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly (i.e. driving from a heated garage into the cold, or after leaving a car wash)

REAR VIEW CAMERA SYSTEM (IF EQUIPPED)

WARNING: The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage.

WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen

due to the limited coverage of the camera system.

WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle.

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WARNING: Use caution when using the rear video camera and the liftgate is ajar. If the liftgate is ajar, the camera will be out of position and the video image may be incorrect. All guidelines (if enabled) have been removed when the liftgate is ajar.

WARNING: Use caution when turning camera features on or off while in R (Reverse). Make sure the vehicle is not moving.

The rear view camera system provides a video image of the area behind the vehicle. During operation, lines appear in the display which represent your vehicle’s path and proximity to objects behind the vehicle.

The camera is located on the liftgate.

Using the Rear View Camera System The rear view camera system displays what is behind your vehicle when you place the transmission in R (Reverse). The system uses three types of guides to help you see what is behind your vehicle: 1. Active guidelines: Show the intended path of the vehicle when

reversing.

2. Fixed guidelines: Show the actual path the vehicle is moving in while reversing in a straight line, which can be helpful when backing into a parking space or aligning the vehicle with another object behind the vehicle.

3. Centerline: Helps align the center of the vehicle with an object

(i.e. a trailer).

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Note: If the transmission is in R (Reverse) and the trunk/liftgate is ajar, no rear view camera features are displayed. Note: If the image comes on while the transmission is not in R (Reverse), have the system inspected by your authorized dealer. Note: When towing, the camera only sees what is being towed behind the vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged. Note: The camera may not operate correctly under the following conditions: • Nighttime or dark areas if one or both reverse lamps are not

operating. Do not use the rear view camera display when lighting is low until both reverse lamps are functional. • The camera’s view is obstructed by mud, water or debris. Clean the • The rear of the vehicle is hit or damaged, causing the camera to

lens with a soft, lint-free cloth and non-abrasive cleaner.

become misaligned. Check with your authorized dealer to have the rear view camera system checked for proper coverage and operation.

Adjusting the Rear View Camera Settings (If Equipped) To access any of the rear view camera system settings, make the following selections in the touch screen when the transmission is not in R (Reverse): 1. Menu 2. Vehicle 3. Rear View Camera After changing a system setting, the touch screen shows a preview of the feature(s) selected.

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Guidelines and the Centerline Note: Fixed guidelines and active guidelines (if equipped) are only available when the transmission is in R (Reverse). Note: The centerline is only available if Fixed or Active (if equipped) guidelines are on.

B C D

A. Active guidelines (if equipped) B. Centerline C. Fixed guideline: Green zone D. Fixed guideline: Yellow zone E. Fixed guideline: Red zone F. Rear bumper

If your vehicle is equipped with active guidelines they are only shown with fixed guidelines. To use active guidelines, turn the steering wheel to point the guidelines toward an intended path. If the steering wheel position is changed while reversing, the vehicle might deviate from the original intended path. The fixed and active guidelines fade in and out depending on the steering wheel position. When the steering wheel position is straight, the active guidelines are not shown. Always use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are further away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side view mirrors and rear view mirror to get better coverage on both sides and rear of the vehicle. Selectable settings for this feature are ACTIVE + FIXED, FIXED and OFF.

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Visual Park Aid Alert Note: Visual park alert is only available when the transmission is in R (Reverse). Note: The reverse sensing system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. The visual park aid alert allows the driver to view the area that is being detected by the reverse sensing system. The system uses red, yellow and green highlights which appear on top of the video image when an object is detected by the reverse sensing system. The alert highlights the closest object detected. The reverse sensing alert can be disabled and if visual park aid alert is enabled, highlighted areas are still displayed. Selectable settings for this feature are ON and OFF.

Manual Zoom

WARNING: When manual zoom is on, the full area behind the vehicle is not shown. Be aware of your surroundings when using

the manual zoom feature.

Note: Manual zoom is only available when the transmission is in R (Reverse). Note: When manual zoom is enabled, only the centerline is shown. Allows the driver to get a closer view of an object behind the vehicle. The zoomed image keeps the bumper in the image to provide a reference. The zoom is only active while the transmission is in R (Reverse), When the transmission is shifted out of R (Reverse), the feature automatically turns off and must be reset when it is used again. Selectable settings for this feature are OFF, Level 1, Level 2 or Level 3. Press the up and down arrows to change the view. The selection level appears between the buttons (i.e. Level 1). The default setting for the manual zoom is OFF.

Rear Camera Delay When shifting the transmission out of R (Reverse) and into any gear other than P (Park), the camera image remains in the display until the vehicle speed reaches 6 mph (10 km/h). This occurs when the rear camera delay feature is on, or until a radio button is selected. Selectable settings for this feature are ON and OFF. The default setting for the rear camera delay is OFF.

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Cruise Control

PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal.

USING CRUISE CONTROL

WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved.

Note: Vehicle speed may vary momentarily when driving up or down a steep hill. Apply the brakes if your vehicle speed increases above the set speed while driving downhill. Note: Cruise control will disengage if your vehicle speed decreases more than 10 mph (16 km/h) below your set speed while driving uphill.

The cruise controls are located on the steering wheel.

Switching Cruise Control On Press and release ON.

The indicator will appear in the instrument cluster.

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Setting a Speed 1. Accelerate to the desired speed. 2. Press and release SET+. 3. Take your foot off the accelerator pedal.

the desired speed.

Changing the Set Speed • Press and hold SET+ or SET-. Release the control when you reach • Press and release SET+ or SET-. The set speed will change in • Press the accelerator or brake pedal until you reach the desired

approximately 1 mph (2 km/h) increments.

speed. Press and release SET+.

Canceling the Set Speed Pull CAN toward you and release, tap the brake pedal or press the clutch pedal. You will not erase the set speed. Note: When you use the clutch pedal to cancel a set speed, the engine speed may briefly increase.

Resuming the Set Speed Pull RES toward you and release.

Switching Cruise Control Off Note: You will erase the set speed if you switch the system off. Press and release OFF or switch the ignition off.

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STEERING

Electric Power Steering

Driving Aids

WARNING: The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper

operation. When a system error is detected a steering message will appear in the information display.

WARNING: The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper

operation of the electronic system. When an electronic error is detected, a message will be displayed in the information display. If this happens, stop the vehicle in a safe place, and turn off the engine. After at least 10 seconds, reset the system by restarting the engine, and watch the information display for a steering message. If a steering message returns, or returns while driving, take the vehicle to your dealer to have it checked.

WARNING: Obtain immediate service if a system error is detected. You may not notice any difference in the feel of your

steering, but a serious condition may exist. Failure to do so may result in loss of steering control.

Your vehicle is equipped with an electric power-assisted steering system. There is no fluid reservoir to check or fill. If your vehicle loses electrical power while you are driving (or if the ignition is turned off), you can steer the vehicle manually, but it takes more effort. Extreme continuous steering may increase the effort it takes for you to steer. This occurs to prevent internal overheating and permanent damage to your steering system. If this should occur, you will neither lose the ability to steer the vehicle manually nor will it cause permanent damage. Typical steering and driving maneuvers will allow the system to cool and steering assist will return to normal. When a steering system error is detected, steering messages may appear in the information display.

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Steering Tips If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull.

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Load Carrying

REAR UNDER FLOOR STORAGE

The under floor storage compartments are located in front of the rear seats. Make sure the lids are secure before driving.

LUGGAGE COVERS (IF EQUIPPED)

WARNING: Make sure that the posts are properly latched in mounting features. The cover may cause injury in a sudden stop

or accident if it is not securely installed.

WARNING: Do not place any objects on the cargo area shade. They may obstruct your vision or strike occupants of vehicle in

the case of a sudden stop or collision.

Use the shade to cover items in the cargo area of your vehicle.

Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the shade. To operate the shade: 1. Pull the rear edge of the cargo shade rearward, below and past the retention slots. 2. Lift the shade up and secure both ends of the support rod into the

retention slots located on the rear quarter trim panels.

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Remove the cargo shade by pressing the release lever on each side forward, then lifting the shade out of the mounting feature. You will see a red mark when the lever is unlatched.

LOAD LIMIT

Vehicle loading This section will guide you in the proper loading of your vehicle to keep your loaded vehicle weight within its design rating capability. Properly loading your vehicle will provide maximum return of vehicle design performance. Before loading your vehicle, familiarize yourself with the following terms for determining your vehicle’s weight ratings from the vehicle’s Tire Label or Safety Compliance Certification Label: Base Curb Weight – is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment.

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Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label). Look for “THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX kg OR XXX lb.” for maximum payload. The payload listed on the Tire Label is the maximum payload for the vehicle as built by the assembly plant. If any aftermarket or authorized-dealer installed equipment has been installed on the vehicle, the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload.

WARNING: The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is

available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.

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Example only:

Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload.

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GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. The total load on each axle must never exceed its GAWR.

GVW (Gross Vehicle Weight) – is the Vehicle Curb Weight + cargo + passengers. GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. The GVW must never exceed the GVWR.

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WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle

handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.

WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.

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WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower

the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.

WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury.

Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs. 4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lbs. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs. (1400-750 (5 x 150) = 650 lb.). In metric units (635-340 (5 x 68) = 295 kg.) 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity: • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage

capacity. You decide to go golfing. Is there enough load capacity to carry you, 4 of your friends and all the golf bags? You and four friends average 220 lb. (99 kg) each and the golf bags weigh approximately 30 lb. (13.5 kg) each. The calculation would be: 1400 – (5 x 220) - (5 x 30) = 1400 - 1100 - 150 = 150 lb. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg.

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• Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage

capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45 kg) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12 x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 - 540 = -103 kg. You will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load calculation would be: 1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x 45 kg) = 635 - 198 - 405 = 32 kg.

The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position.

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Towing

TOWING A TRAILER

WARNING: Never tow a trailer with this vehicle. Your vehicle is not equipped to tow. No towing packages are available through

an authorized dealer.

TRANSPORTING THE VEHICLE

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. It is acceptable to have your vehicle towed from the front if using proper wheel lift equipment to raise the front wheels off the ground. When towing in this manner, the rear wheels can remain on the ground.

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The front wheels must be on a tow dolly when towing your vehicle from the rear using wheel lift equipment. This prevents damage to the transmission.

TOWING THE VEHICLE ON FOUR WHEELS

Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: • Your vehicle is facing forward for towing in a forward direction. • Place the transmission in position N. See Automatic transmission in the Transmission chapter if you cannot move the transmission into N. • Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 miles (80 kilometers). Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering your vehicle. See the Climate Control chapter. Follow these guidelines if you have a need for recreational towing, such as towing your vehicle behind a motorhome. We designed these guidelines to prevent damage to your transmission. You can tow your vehicle with all four wheels on the ground or with the front wheels off the ground by using a tow dolly. If you are using a tow dolly, follow the instructions specified by the equipment provider. If you are towing with all four wheels on the ground, see the following instructions. If you tow your vehicle with all four wheels on the ground: • Tow only in the forward direction. • Release the parking brake. • Place the transmission in position N. • Place the ignition in the accessory mode. See the Starting and • Do not exceed 70 mph (113 km/h). • Place the transmission in position P, start the engine and allow it to run for one minute at the beginning of each day (you may need to press the accelerator pedal in order to start the engine). After allowing the engine to run, place the transmission back into position N and the ignition in the accessory position.

Stopping the Engine chapter.

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Driving Hints

BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. The engine also needs to break in. Avoid hard accelerations and driving too fast for the first 1000 miles. If possible, avoid carrying heavy loads up steep grades during the break-in period.

ECONOMICAL DRIVING Fuel economy is affected by several things such as how you drive, the conditions you drive under and how you maintain your vehicle. There are some things to keep in mind that may improve your fuel economy: • Accelerate and slow down in a smooth, moderate fashion. • Drive at steady speeds. • Anticipate stops; slowing down may eliminate the need to stop. • Combine errands and minimize stop-and-go driving. (When running errands, go to the furthest destination first and then work your way back home.)

• Close the windows for high-speed driving. • Drive at reasonable speeds. (Traveling at 65 miles per hour/105 kilometers per hour uses about 15 percent less fuel than traveling at 75 miles per hour/121 kilometers per hour).

• Keep the tires properly inflated and use only the recommended size. • Use the recommended engine oil. • Perform all regularly scheduled maintenance. There are also some things you may want to avoid doing because they reduce your fuel economy: • Avoid sudden or hard accelerations. • Avoid revving the engine before turning off the car. • Avoid long idle periods. • Do not warm up your vehicle on cold mornings. • Reduce the use of air conditioning and heat. • Avoid using speed control in hilly terrain.

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• Do not rest your foot on the brake pedal while driving. • Avoid carrying unnecessary weight (approximately 1 mile per gallon [0.4 kilometers per liter] is lost for every 400 pounds [180 kilograms] of weight carried).

deflectors, rollbars/light bars, running boards, ski racks).

• Avoid adding particular accessories to your vehicle (e.g. bug • Avoid driving with the wheels out of alignment. DRIVING THROUGH WATER

If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).

When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Note: Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Note: Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

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FLOOR MATS

Driving Hints

WARNING: Always use floor mats that are designed to fit the footwell of your vehicle. Only use floor mats that leave the pedal

area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways. • Pedals that cannot move freely can cause loss of vehicle control and • Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to ensure mats do not shift out of position.

increase the risk of serious personal injury.

• Never place floor mats or any other covering in the vehicle footwell that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle. • Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of the vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation.

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WARNING (Continued)

• Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that have been removed for cleaning or replacement.

• Always make sure that objects cannot fall into the driver footwell

while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. • Failure to properly follow floor mat installation or attachment

instructions can potentially cause interference with pedal operation causing loss of control of vehicle. • To install floor mats, position the floor mat so that the eyelet is over • To remove the floor mat, reverse the installation procedure.

the retention post and press down to lock in.

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Roadside Emergencies

are energized and fully charged.

In the event of damage or fire involving an electric vehicle (EV) or hybrid-electric vehicle (HEV): • Always assume the high-voltage battery and associated components • Exposed electrical components, wires, and high-voltage batteries • Venting/off-gassing high-voltage battery vapors are potentially toxic • Physical damage to the vehicle or high-voltage battery may result in

present potential high-voltage shock hazards.

and flammable.

immediate or delayed release of toxic and/or flammable gases and fire.

Vehicle information and general safety practices: • Know the make and model of your vehicle. • Review the Owner’s Manual and become familiar with your vehicle’s • Do not attempt to repair damaged electric and hybrid-electric vehicles yourself. Contact an authorized Ford Dealer or vehicle manufacturer representative for service.

safety information and recommended safety practices.

Crashes A crash or impact significant enough to require an emergency response for conventional vehicles would also require the same response for an electric or hybrid-electric vehicle. If possible • Move your car to a safe, nearby location and remain on the scene. • Roll down windows before shutting vehicle off. • Place vehicle in Park, set parking brake, turn off the vehicle, activate hazard lights, and move key(s) at least 16 feet (5 meters) away from the vehicle.

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hybrid-electric vehicle is involved.

Always • Call 911 if assistance is needed and advise that an electric or • Do not touch exposed electrical components or the engine • Avoid contact with leaking fluids and gases, and remain out of the way • When emergency responders arrive, tell them that the vehicle involved

of oncoming traffic until emergency responders arrive.

compartment, as a shock hazard may exist.

is an electric vehicle or hybrid-electric vehicle.

Fires As with any vehicle, call 911 immediately if you see sparks, smoke, or flames coming from the vehicle. • Exit the vehicle immediately. • Advise 911 that an electric or hybrid-electric vehicle is involved. • As with any vehicle fire, do not inhale smoke, vapors, or gas from the • Remain a safe distance upwind and uphill from the vehicle fire. • Stay out of the roadway and stay out of the way of any oncoming

vehicle, as they may be hazardous.

traffic while awaiting the arrival of emergency responders.

Post-Incident • Do not store a severely damaged vehicle with a lithium-ion battery inside a structure or within 50 feet (15 meters) of any structure or vehicle. • Ensure that passenger and cargo compartments remain ventilated • For vehicles in the United States, notify Ford Motor Company

(i.e., open door, trunk or liftgate).

1-800-392-3673 (then follow the prompts on the voice response menu), an authorized Ford dealer or service center as soon as possible as there may be other steps to secure and/or discharge the HV battery. • For vehicles in Canada, notify Ford Motor Company 1-800-565-3673
(then follow the prompts on the voice response menu), an authorized Ford dealer or service center as soon as possible as there may be other steps to secure and/or discharge the HV battery. • Call 911 if you observe leaking fluids, sparks, smoke, or flames, or

hear gurgling or bubbling from the HV battery.

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ROADSIDE ASSISTANCE

Vehicles Sold in the U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24 hours a day, seven days a week • for the coverage period listed on the Roadside Assistance Card

included in your owner’s manual portfolio.

responsibility).

supplied with a tire inflation kit).

Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start. • lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters) of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period.

county maintained road, no recoveries.

• winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 kilometers) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 kilometers) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 kilometers).

Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.

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Vehicles Sold in the U.S.: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owner’s manual portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.

Vehicles Sold in Canada: Getting Roadside Assistance Canadian customers who require roadside assistance, call 1–800–665–2006.

Vehicles Sold in Canada: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In Canada, the card is found in the warranty information in the glove box. Canadian roadside coverage and benefits may differ from the U.S. coverage. Please see your warranty information or visit our website at www.ford.ca for information on Canadian services and benefits. Canadian customers who need to obtain roadside information, call 1-800-665-2006 or visit our website at www.ford.ca.

HAZARD WARNING FLASHERS

The hazard flasher control is located on the instrument panel by the radio. Use it when your vehicle is disabled and is creating a safety hazard for other motorists.

flash.

• Press the flasher control and all front and rear direction signals will • Press the flasher control again to turn them off. Note: With extended use, the flashers may run down your 12–volt battery.

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FUEL CUT-OFF SWITCH

WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury.

Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.

In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shutoff. 1. Turn the ignition off. 2. Turn the ignition to crank. 3. Turn the ignition to crank. 4. Turn the ignition on again to re-enable the fuel pump. For vehicles equipped with a push button start system: 1. Press the START/STOP button to power the vehicle off. 2. Press the START/STOP button to power the vehicle on. 3. Repeat steps 1 and 2 to re-enable fuel pump.

HIGH VOLTAGE SHUT OFF In the event of a crash: • Take the same actions as you would take in a crash involving a gasoline-powered vehicle — exit the vehicle safely or await the assistance of an emergency responder if they are unable to get out on their own, move a safe distance away from the vehicle, and notify the authorities of the crash. • If possible, inform emergency responders that the vehicle is electric • Vehicle owners should not store a severely damaged vehicle in a

powered.

garage or near other vehicles.

The high voltage shut off operation shuts off power from the high voltage battery after a collision, or if your vehicle receives a substantial physical jolt.

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To reactivate the vehicle after either event perform the following steps: 1. Press the START/STOP button to power the vehicle on. 2. Press the START/STOP button to power the vehicle off. 3. Press the START/STOP button to power the vehicle on again. Note: After completing this process the vehicle will detect if the electrical system is safe and reactivate. Once your vehicle determines the electrical system safe you can start your vehicle as you would normally by pressing the brake in combination with the START/STOP button.

JUMP STARTING THE VEHICLE

WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Note: Use only a 12 volt supply to start your vehicle. Note: The high-voltage battery cannot be jumped with a standard 12 volt battery. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. The 12 volt battery controls the switches and contacts that engage the high-voltage battery.

Preparing your vehicle 1. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles. Stay clear of any moving parts on both vehicles that can cause harm. 2. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 3. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.

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Connecting the Jumper Cables

WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may

cause an explosion of the gases that surround the battery or a surge of the battery.

Your vehicle has a 12 volt battery that has two prongs accessible from under the hood. Your vehicle can be jumped the same way conventional vehicles can be using these prongs. The illustration below shows the two connector prongs used for jump-starting your vehicle.

A. Positive prong (+) B. Negative prong (-)

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Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Note: Remove the red cap from the positive prong (A) on your vehicle before connecting the cables. 1. Connect the positive (+) jumper cable to the positive (+) prong (A) of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to the negative (-) prong (B) of your vehicle.

Jump Starting 1. Start the engine of the booster vehicle and run the engine at a moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

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Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected.

1. Remove the jumper cable from the negative (-) prong on your vehicle’s battery. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) prong of your vehicle’s battery.

After the cables have been removed from both vehicles replace the red cap to the positive (+) prong . After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training, equipment or both, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.

Away from Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing Address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com. These are some of the items that can be found online: • U.S. Dealer Locator by Dealer Name, City/State, or Zip Code • Owner Manuals • Maintenance Schedules • Recalls • Ford Extended Service Plans

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• Ford Genuine Accessories • Service specials and promotions. In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling or servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center. In order to help serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

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IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18000 mi (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time). In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resorting to BBB AUTO LINE is not required by those statutes.

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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services You Need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within 40 days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

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UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.

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If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: [email protected] For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673) If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: www.ford.com.pr If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: Ford Middle East Customer Relationship Center P.O. Box 21470 Dubai, United Arab Emirates Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected] www.me.ford.com

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If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French Owner’s Manual A French owner’s manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section.

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REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety

Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.

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CHANGING A FUSE

Fuses

WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage

rating can cause severe wire damage and could start a fire.

If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.

15

Standard Fuse Amperage Rating and Color

COLOR

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

Cartridge

maxi fuses

Fuse link cartridge

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

— — — — — — — Blue

— — — — — — — Blue

Natural

Natural

Pink Green Red Yellow

—

Black

Pink Green Red Yellow Brown Black

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FUSE SPECIFICATION CHART

Pre-Fuse Box Your vehicle has a pre-fuse box attached to the power distribution box. There is a second pre-fuse box attached to the 12-volt battery terminal in the rear of your vehicle. They contain high-current fuses. If you need to replace one of these fuses, see an authorized dealer.

Power Distribution Box

WARNING: Always disconnect the battery before servicing high current fuses.

WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the

battery or refilling fluid reservoirs.