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† Use only refrigerants and compressor lubricants approved by the manufacturer for your air condi- tioning system. Some unapproved refrigerants are flammable and can explode, injuring you. Other unapproved refrigerants or lubricants can cause the system to fail, requiring costly repairs. Refer to Section 3 of the Warranty Information book for further warranty information. † The air conditioning system contains refrigerant under high pressure. To avoid risk of personal injury or damage to the system, adding refrigerant or any repair requiring lines to be disconnected should be done by an experienced repairman.


Refrigerant Recovery And Recycling R-134a Air Conditioning Refrigerant is a hydrofluoro- carbon (HFC) that is endorsed by the Environmental Protection Agency and is an ozone-saving product. How- ever, the manufacturer recommends that air conditioning service be performed by an authorized dealer or other an authorized service facility using recovery and recycling equipment. NOTE: Use only manufacturer approved A/C System Sealers, Stop Leak Products, Seal Conditioners, Compres- sor Oil, or Refrigerants. A/C Air Filter — If Equipped Refer to the “Maintenance Schedule” in Section 8 of this manual for A/C Air Filter service intervals.


MAINTAINING YOUR VEHICLE 449


WARNING!


Do not remove the A/C Air Filter while the blower is operating or personal injury may result.


The A/C Air Filter is located in the fresh air inlet behind the glove box. Perform the following procedure to re- place the filter: 1. Open the glove box and remove all contents. 2. Push in on the sides of the glove box and lower the door. 3. Pivot the glove box downward.


450 MAINTAINING YOUR VEHICLE


4. Disengage the two retaining tabs that secure the filter cover to the HVAC housing and remove the cover.


A/C Air Filter Replacement


5. Remove the A/C Air Filter by pulling it straight out of the housing.


6. Install the A/C Air Filter with the arrow on the filter pointing toward the floor. When installing the filter cover, make sure the retaining tabs fully engage the cover.


CAUTION!


The A/C Air Filter is labeled with an arrow to indicate airflow direction through the filter. Failure to properly install the filter will result in the need to replace it more often.


7. Rotate the glove box door back into position.


POWER STEERING — FLUID CHECK Checking the power steering fluid level at a defined service interval is not required. The fluid should only be checked if a leak is suspected, abnormal noises are apparent, and/or the system is not functioning as antici- pated. Coordinate inspection efforts through an autho- rized DaimlerChrysler Dealership.9


WARNING!


Fluid level should be checked on a level surface and with the engine off to prevent injury from moving parts and to ensure accurate fluid level reading. Do not overfill. Use only manufacturer’s recommended power steering fluid.


MAINTAINING YOUR VEHICLE 451


If necessary, add fluid to restore to the proper indicated level. With a clean cloth, wipe any spilled fluid from all surfaces. Refer to Fluids, Lubricants, and Genuine Parts for correct fluid type. FRONT SUSPENSION — BALL JOINTS The front suspension ball joints are permanently sealed. No regular maintenance is required for these compo- nents. STEERING SHAFT SEAL The steering shaft seal, at the point where the shaft passes through the bulkhead, is lubricated when it is installed. If the seal becomes noisy when the steering shaft is turned, it should be lubricated with a multipurpose grease. Mopart multipurpose lubricant is recommended. Steering Linkage The tie rod end ball joints are permanently lubricated and do not require periodic maintenance.


452 MAINTAINING YOUR VEHICLE


DRIVE SHAFT UNIVERSAL JOINTS Your vehicle has constant velocity universal joints. Peri- odic lubrication of these joints is not required. However, the joint boots should be inspected for external leakage or damage when other maintenance is performed. If leakage or damage is evident, the universal joint boot and grease should be replaced immediately. Continued operation could result in failure of the univer- sal joint due to water and dirt contamination of the grease. This would require complete replacement of the joint assembly. BODY LUBRICATION Locks and all body pivot points, including such items as seat tracks, doors, liftgate, sliding doors and hood hinges, should be lubricated periodically to assure quiet, easy operation and to protect against rust and wear. Prior to the application of any lubricant, the parts concerned should be wiped clean to remove dust and grit; after


lubricating excess oil and grease should be removed. Particular attention should also be given to hood latching components to ensure proper function. When performing other underhood services, the hood latch, release mecha- nism and safety catch should be cleaned and lubricated. The external lock cylinders should be lubricated twice a year, preferably in the Fall and Spring. Apply a small amount of a high quality lubricant such as Mopart Lock Cylinder Lubricant directly into the lock cylinder. WINDSHIELD WIPER BLADES The rubber edges of the wiper blades and the windshield should be cleaned periodically with a sponge or soft cloth and a mild nonabrasive cleaner. This will remove accu- mulations of salt or road film. Operation of the wipers on dry glass for long periods may cause deterioration of the wiper blades. Always use washer fluid when using the wipers to remove salt or dirt from a dry windshield.


Avoid using the wiper blades to remove frost or ice from the windshield. Keep the blade rubber out of contact with petroleum products such as engine oil, gasoline, etc. Windshield and Rear Window Washers The fluid reservoir for the windshield washers and the rear window washer is shared. It is located in the engine compartment and should be checked for fluid level at regular intervals. Fill the reservoir with windshield washer solvent (not radiator antifreeze) and operate the system for a few seconds to flush out the residual water. The washer fluid reservoir will hold a full gallon of fluid when the Low Washer Fluid Light illuminates.


MAINTAINING YOUR VEHICLE 453


WARNING!


Commercially available windshield washer solvents are flammable. They could ignite and burn you. Care must be exercised when filling or working around the washer solution.


After the engine has warmed, operate the defroster for a few minutes to reduce the possibility of smearing or freezing the fluid on the cold windshield. Mopart All Weather Windshield Washer Solution, used with water as directed on the container, aids cleaning action, reduces the freezing point to avoid line clogging, and is not harmful to paint or trim.


454 MAINTAINING YOUR VEHICLE


COOLING SYSTEM


WARNING!


† When working near the radiator cooling fan, dis- connect the fan motor lead or turn the ignition switch to the OFF position. The fan is temperature controlled and can start at anytime the ignition switch is in the ON position. † You or others can be badly burned by hot coolant or steam from your radiator. If you see or hear steam coming from under the hood, don’t open the hood until the radiator has had time to cool. Never try to open a cooling system pressure cap when the radiator is hot.


Coolant Checks Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where applicable). If coolant is dirty or rusty in appearance, the system should be drained, flushed and refilled with fresh coolant. Check the front of the A/C condenser for any accumulation of bugs, leaves, etc. If dirty, clean by gently spraying water from a garden hose vertically down the face of the condenser. Check the coolant recovery bottle tubing for brittle rub- ber, cracking, tears, cuts and tightness of the connection at the bottle and radiator. Inspect the entire system for leaks. With the engine at normal operating temperature (but not running), check the cooling system pressure cap for proper vacuum sealing by draining a small amount of coolant from the radiator drain cock. If the cap is sealing properly, the engine coolant (antifreeze) will begin to


drain from the coolant recovery bottle. DO NOT RE- MOVE THE COOLANT PRESSURE CAP WHEN THE COOLING SYSTEM IS HOT. Cooling System — Drain, Flush and Refill The system should be drained, flushed, and refilled at the intervals shown in the “Maintenance Schedule” in Sec- tion 8 of this manual. If the solution is dirty or contains a considerable amount of sediment, clean and flush with a reliable cooling system cleaner. Follow with a thorough rinsing to remove all deposits and chemicals. Properly dispose of old antifreeze solution. Selection Of Coolant Use only the manufacturer’s recommended coolant, refer to Fluids, Lubricants and Genuine Parts for correct coolant type.


MAINTAINING YOUR VEHICLE 455


CAUTION!


Mixing of coolants other than specified Hybrid Or- ganic Additive Technology (HOAT) engine coolants, may result in engine damage and may decrease corrosion protection. If a non-HOAT coolant is intro- duced into the cooling system in an emergency, it should be replaced with the specified coolant as soon as possible. Do not use plain water alone or alcohol base engine coolant (antifreeze) products. Do not use additional rust inhibitors or anti-rust products, as they may not be compatible with the radiator engine coolant and may plug the radiator. This vehicle has not been designed for use with Propylene Glycol based coolants. Use of Propylene Glycol based coolants is not recommended.


456 MAINTAINING YOUR VEHICLE


Adding Coolant Your vehicle has been built with an improved engine coolant that allows extended maintenance intervals. This coolant can be used up to five years or 102,000 mi (170
000 km) before replacement. To prevent reducing this extended maintenance period, it is important that you use the same coolant throughout the life of your vehicle. Please review these recommendations for using Hybrid Organic Additive Technology (HOAT) coolant. When adding coolant, a minimum solution of 50% rec- ommended Mopart Antifreeze/ Coolant Five Year/ 100,000 mi (160 934 km) Formula HOAT (Hybrid Organic Additive Technology), or equivalent, in water should be used. Use higher concentrations (not to exceed 70%) if temperatures below 234°F (237°C ) are anticipated. Use only high purity water such as distilled or deionized water when mixing the water/engine coolant solution.


The use of lower quality water will reduce the amount of corrosion protection in the engine cooling system. Please note that it is the owner’s responsibility to main- tain the proper level of protection against freezing ac- cording to the temperatures occurring in the area where the vehicle is operated. NOTE: Mixing coolant types will decrease the life of the engine coolant and will require more frequent coolant changes. Cooling System Pressure Cap The cap must be fully tightened to prevent loss of coolant, and to ensure that coolant will return to the radiator from the coolant recovery bottle. The cap should be inspected and cleaned if there is any accumulation of foreign material on the sealing surfaces.


WARNING!


† The warning words “DO NOT OPEN HOT” on the cooling system pressure cap are a safety pre- caution. Never add coolant when the engine is overheated. Do not loosen or remove the cap to cool an overheated engine. Heat causes pressure to build up in the cooling system. To prevent scald- ing or injury, do not remove the pressure cap while the system is hot or under pressure. † Do not use a pressure cap other than the one specified for your vehicle. Personal injury or en- gine damage may result.


Disposal of Used Coolant Used ethylene glycol-based engine coolant is a regulated substance requiring proper disposal. Check with your local authorities to determine the disposal rules for your


MAINTAINING YOUR VEHICLE 457


community. To prevent ingestion by animals or children do not store ethylene glycol-based engine coolant in open containers or allow it to remain in puddles on the ground. If ingested by a child, contact a physician immediately. Clean up any ground spills immediately. Coolant Level The coolant bottle provides a quick visual method for determining that the coolant level is adequate. With the engine cold, the level of the coolant in the coolant recovery bottle should be between the ranges indicated on the bottle. The radiator normally remains completely full, so there is no need to remove the radiator cap unless checking for coolant freeze point or replacing coolant. Advise your service attendant of this. As long as the engine operating temperature is satisfactory, the coolant bottle need only be checked once a month.


458 MAINTAINING YOUR VEHICLE


When additional coolant is needed to maintain the proper level, it should be added to the coolant bottle. Do not overfill. Points To Remember NOTE: When the vehicle is stopped after a few miles (a few kilometers) of operation, you may observe vapor coming from the front of the engine compartment. This is normally a result of moisture from rain, snow, or high humidity accumulating on the radiator and being vapor- ized when the thermostat opens, allowing hot coolant to enter the radiator. If an examination of your engine compartment shows no evidence of radiator or hose leaks, the vehicle may be safely driven. The vapor will soon dissipate. † Do not overfill the coolant recovery bottle.


† Check coolant freeze point in the radiator and in the coolant recovery bottle. If antifreeze needs to be added, contents of coolant recovery bottle must also be protected against freezing. † If frequent coolant additions are required, or if the level in the coolant recovery bottle does not drop when the engine cools, the cooling system should be pres- sure tested for leaks. † Maintain coolant concentration at 50% HOAT engine coolant (minimum) and distilled water for proper corrosion protection of your engine which contains aluminum components. † Make sure that the radiator and coolant recovery bottle overflow hoses are not kinked or obstructed. † Keep the front of the radiator clean. If your vehicle is equipped with air conditioning, keep the front of the condenser clean, also.


† Do not change the thermostat for summer or winter operation. If replacement is ever necessary, install ONLY the correct type thermostat. Other designs may result in unsatisfactory coolant performance, poor gas mileage, and increased emissions.


HOSES AND VACUUM/VAPOR HARNESSES Inspect surfaces of hoses and nylon tubing for evidence of heat and mechanical damage. Hard or soft spots, brittle rubber, cracking, tears, cuts, abrasions, and exces- sive swelling indicate deterioration of the rubber. Pay particular attention to those hoses nearest to high heat sources such as the exhaust manifold. Inspect hose routing to be sure hoses do not come in contact with any heat source or moving component which may cause heat damage or mechanical wear. Ensure nylon tubing in these areas has not melted or collapsed.


MAINTAINING YOUR VEHICLE 459


Inspect all hose connections such as clamps and cou- plings to make sure they are secure and no leaks are present. Components should be replaced immediately if there is any evidence of wear or damage that could cause failure. FUEL SYSTEM CONNECTIONS The Electronic Fuel Injection high-pressure fuel system’s hoses and quick connect fittings have unique material characteristics that provide adequate sealing and resist attack by deteriorated gasoline. You are urged to use only the manufacture specified hoses with quick connect fittings, or their equivalent in material and specification, in any fuel system servicing. It is mandatory to replace any damaged hoses or quick connect fittings that have been removed during service. Care should be taken in installing quick connect fittings to ensure they are properly installed and fully connected. See your authorized dealer for service.


460 MAINTAINING YOUR VEHICLE


BRAKES In order to assure brake system performance, all brake system components should be inspected periodically. Suggested service intervals can be found in the Mainte- nance Schedules.


WARNING!


Riding the brakes can lead to brake failure and possibly an accident. Driving with your foot resting or riding on the brake pedal can result in abnormally high brake temperatures, excessive lining wear, and possible brake damage. You wouldn’t have your full braking capacity in an emergency.


Brake And Power Steering Hoses When the vehicle is serviced for scheduled maintenance, inspect surface of hoses and nylon tubing for evidence of heat and mechanical damage. Hard and brittle rubber,


cracking, tears, cuts, abrasion, and excessive swelling indicate deterioration of the rubber. Particular attention should be made to examining those hose surfaces nearest to high heat sources, such as the exhaust manifold. Ensure nylon tubing in these areas has not melted or collapsed. Inspect all hose connections such as clamps and cou- plings to make sure they are secure and no leaks are present. NOTE: Often, fluid such as oil, power steering fluid, and brake fluid are used during assembly plant opera- tions to facilitate the assembly of hoses to couplings. Therefore, oil wetness at the hose-coupling area is not necessarily an indication of leakage. Actual dripping of hot fluid when systems are under pressure (during vehicle operation), should be noted before hose is re- placed based on leakage.


Inspection of brake hoses should be performed NOTE: whenever the brake system is serviced and every engine oil change. Inspect hydraulic brake hoses for surface cracking, scuffing, or worn spots. If there is any evidence of cracking, scuffing, or worn spots, the hose should be replaced immediately! Eventual deterioration of the hose can take place resulting in a possibility of a burst failure.


WARNING!


Worn brake hoses can burst and cause brake failure. You could have an accident. If you see any signs of cracking, scuffing, or worn spots, have the brake hoses replaced immediately.


Master Cylinder — Brake Fluid Level Check The fluid level in the master cylinder should be checked when performing underhood services, or immediately if the brake system warning light indicates system failure.


MAINTAINING YOUR VEHICLE 461


Clean the top of the master cylinder area before removing the cap. Add fluid to bring the level up to the top of the “FULL” mark on the side of the master cylinder reservoir. Overfilling of fluid is not recommended because it may cause leaking in the system. Add enough fluid to bring the level up to the require- ments described on the brake fluid reservoir. With disc brakes, fluid level can be expected to fall as the brake pads wear. However, low fluid level may be caused by a leak and a checkup may be needed. Use only manufacturer’s recommended brake fluid, refer to Fluids, Lubricants and Genuine Parts for correct fluid type.


462 MAINTAINING YOUR VEHICLE


WARNING!


† Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts and the brake fluid catching fire. † Use of a brake fluid that has a lower initial boiling point than the recommended MOPARt DOT 3
product or a brake fluid that is unidentified as to FMVSS specification may result in sudden brake failure during hard prolonged braking. You could have an accident.


Use only brake fluid that has been in a tightly closed container to avoid contamination from foreign matter or moisture.


CAUTION!


Do not allow petroleum base fluid to contaminate the brake fluid — all brake seal components could be damaged causing partial or complete brake failure.


AUTOMATIC TRANSAXLE The automatic transaxle and differential assembly are contained within a single housing. The fluid level in the automatic transaxle should be checked whenever the vehicle is serviced. Operation with an improper fluid level will greatly reduce the life of the transaxle and the fluid. All Four–Speed automatic transaxles are equipped with a conventional filler tube and dipstick. If fluid is added, it should be added through the filler tube.


All six speed transaxles are equipped with a capped dipstick tube, it is sealed and should not be tampered with. Your authorized dealer has the necessary tools to ensure that the fluid level is set properly. Selection of Lubricant It is important that the proper lubricant is used in the transaxle to assure optimum transaxle performance. Use only manufacturer’s recommended transaxle fluid; refer to Fluids, Lubricants and Genuine Parts for correct fluid type. It is important that the transaxle fluid be main- tained at the prescribed level using the recommended fluid. No chemical flushes should be used in any trans- axle; only the approved lubricant may be used.


MAINTAINING YOUR VEHICLE 463


CAUTION!


Using a transaxle fluid other than the manufacturer’s recommended fluid may cause deterioration in trans- axle shift quality and/or torque converter shudder. Using a transaxle fluid other than the manufacturer’s recommended fluid will result in more frequent fluid and filter changes. Refer to Fluids, Lubricants and Genuine Parts for correct fluid type.


Fluid Level Check — 3.8L and 4.0L Engines with Six-Speed Automatic Transaxle — If Equipped The Six-Speed automatic transaxle is a sealed unit and has no dipstick. See your authorized dealer to have the transaxle fluid checked or serviced.


464 MAINTAINING YOUR VEHICLE


Fluid Level Check — 3.3L Engine with Four-Speed Automatic Transaxle — If Equipped The dipstick is located just behind the radiator, lower right side.


To properly check the automatic transaxle fluid level, the following procedure must be used: 1. The vehicle must be on level ground. 2. The engine should be running at curb idle speed for a minimum of 60 seconds. 3. Fully apply parking brake.


4. Place the gear selector lever momentarily in each gear position ending with the lever in PARK. Wipe the area around the dipstick clean to eliminate the possibility of dirt entering the transaxle. 5. Remove the dipstick and determine if the fluid is hot or warm. Hot fluid is approximately 180°F (82°C), which is the normal operating temperature after the vehicle has been driven at least 15 miles (24 km). The fluid cannot be comfortably held between the finger tips. Cold is when the fluid is below 80°F (27°C). 6. Wipe the dipstick clean and reinsert until seated. Remove dipstick and note reading.


a. If the fluid is hot, the reading should be in the crosshatched area marked “HOT” (between the upper two holes in the dipstick). b. If the fluid is cold, the fluid level should be between the lower two holes in the area marked “COLD”.


If the fluid level indicates low, add sufficient fluid to bring to the proper level.


CAUTION!


Do not overfill. Dirt and water in the transaxle can cause serious damage. To prevent dirt and water from entering the transaxle after checking or replenishing fluid, make certain that the dipstick cap is reseated properly.


Fluid and Filter Changes Refer to the “Maintenance Schedule” in Section 8 of this manual for the recommended transaxle fluid and filter change intervals. If the transaxle is disassembled for any reason, the fluid and filter should be changed.


MAINTAINING YOUR VEHICLE 465


Special Additives Automatic Transmission Fluid (ATF) is an engineered product and its performance may be impaired by supple- mental additives. Therefore, do not add any fluid addi- tives to the transaxle. The only exception to this policy is the use of special dyes to aid in detecting fluid leaks. In addition, avoid using transaxle sealers as they may adversely affect seals. FRONT AND REAR WHEEL BEARINGS Front and rear wheel bearings are permanently sealed. No regular maintenance is required for these compo- nents. APPEARANCE CARE AND PROTECTION FROM CORROSION


Protection of Body and Paint from Corrosion Vehicle body care requirements vary according to geo- graphic locations and usage. Chemicals that make roads passable in snow and ice, and those that are sprayed on


466 MAINTAINING YOUR VEHICLE


trees and road surfaces during other seasons, are highly corrosive to the metal in your vehicle. Outside parking, which exposes your vehicle to airborne contaminants, road surfaces on which the vehicle is operated, extreme hot or cold weather and other extreme conditions will have an adverse effect on paint, metal trim, and under- body protection. The following maintenance recommendations will enable you to obtain maximum benefit from the corrosion resistance built into your vehicle. What Causes Corrosion? Corrosion is the result of deterioration or removal of paint and protective coatings from your vehicle. The most common causes are: † Road salt, dirt and moisture accumulation † Stone and gravel impact


† Insects, tree sap and tar † Salt in the air near seacoast localities † Atmospheric fallout/industrial pollutants Washing † Wash your vehicle regularly. Always wash your ve- hicle in the shade using Mopart Car Wash or a mild car wash soap, and rinse the panels completely with clear water. † If insects, tar or other similar deposits have accumu- lated on your vehicle, use Mopart Super Kleen Bug and Tar Remover to remove. † Use Mopart Cleaner Wax to remove road film, stains and to protect your paint finish. Take care never to scratch the paint.


† Avoid using abrasive compounds and power buffing that may diminish the gloss or thin out the paint finish.


CAUTION!


Do not use abrasive or strong cleaning materials such as steel wool or scouring powder, which will scratch metal and painted surfaces.


Special Care † If you drive on salted or dusty roads or if you drive near the ocean, hose off the undercarriage at least once a month. † It is important that the drain holes in the lower edges of the doors, rocker panels and trunk be kept clear and open.


MAINTAINING YOUR VEHICLE 467


† If you detect any stone chips or scratches in the paint, touch them up immediately. The cost of such repairs is considered the responsibility of the owner. † If your vehicle is damaged due to an accident or similar cause which destroys the paint and protective coating, have your vehicle repaired as soon as pos- sible. The cost of such repairs is considered the respon- sibility of the owner. † If you carry special cargo such as chemicals, fertilizers, de-icer salt, etc., be sure that such materials are well packaged and sealed. † If a lot of driving is done on gravel roads, consider † Use Mopart touch up paint on scratches as soon as possible. Your authorized dealer has touch up paint to match the color of your vehicle.


mud or stone shields behind each wheel.


468 MAINTAINING YOUR VEHICLE


Wheel and Wheel Trim Care All wheels and wheel trim, especially aluminum and chrome-plated wheels should be cleaned regularly with a mild soap and water to prevent corrosion. To remove heavy soil and/or excessive brake dust, use Mopart Wheel Cleaner (05066247AB) or equivalent or select a nonabrasive, non-acidic cleaner. Do not use scouring pads, steel wool, a bristle brush, or metal polishes. Only Mopart or equivalent is recommended. Do not use oven cleaner. Avoid automatic car washes that use acidic solutions or harsh brushes that may damage the wheels’ protective finish. Interior Care


Instrument Panel Surfaces The instrument panel cover has a low glare surface, which minimizes reflections in the windshield. Do not


use protectants or other products, which may cause undesirable reflections. Use soap and warm water to restore the low glare surface. Cleaning Interior Trim Interior Trim should be cleaned starting with a damp cloth, a damp cloth with Mopart Total Clean, then Mopart Spot & Stain Remover if absolutely necessary. Do not use harsh cleaners or Armorall. Use Mopart Total Clean to clean vinyl upholstery Cleaning Leather Upholstery Mopart Total Clean is specifically recommended for leather upholstery. Your leather upholstery can be best preserved by regular cleaning with a damp soft cloth. Small particles of dirt can act as an abrasive and damage the leather upholstery and should be removed promptly with a damp cloth. Stubborn soils can be removed easily with a soft cloth and Mopart Total Clean. Care should be taken to avoid


soaking your leather upholstery with any liquid. Please do not use polishes, oils, cleaning fluids, solvents, deter- gents, or ammonia-based cleaners to clean your leather upholstery. Application of a leather conditioner is not required to maintain the original condition.


WARNING!


Do not use volatile solvents for cleaning purposes. Many are potentially flammable, and if used in closed areas they may cause respiratory harm.


YES Essentialst Fabric Cleaning Procedure – If Equipped YES Essentialst seats may be cleaned in the following manner: † Remove as much of the stain as possible by blotting


with a clean, dry towel.


MAINTAINING YOUR VEHICLE 469


† Blot any remaining stain with a clean, damp towel. † For tough stains, apply Mopart Total Clean or a mild soap solution to a clean, damp cloth and remove stain. Use a fresh, damp towel to remove soap residue. † For grease stains, apply Mopart Multi-Purpose Cleaner to a clean, damp cloth and remove stain. Use a fresh, damp towel to remove soap residue. † Do not use any solvents or protectants on Yes Essen-


tialst products.


Cleaning High Gloss Front Door and Pillar Appliques When cleaning the front door B-pillar appliques, care must be taken to avoid scratching the plastic. 1. Remove all dirt with a wet soft rag. A mild soap solution may be used, do not use high alcohol content or abrasive cleaners. Glass cleaners are not recommended. If soap is used, wipe clean with a clean damp rag.


470 MAINTAINING YOUR VEHICLE


2. To maintain the high gloss shine, apply a scratch and swirl remover onto a damp cloth and apply to door applique. Rub the applique with a firm pressure then buff lightly with a clean cotton cloth until a high gloss shine is achieved. Cleaning Headlights Your vehicle has plastic headlights that are lightweight and less susceptible to stone breakage than glass head- lights. Plastic is not as scratch resistant as glass and therefore different lens cleaning procedures must be followed. To minimize the possibility of scratching the lenses and reducing light output, avoid wiping with a dry cloth. To remove road dirt, wash with a mild soap solution fol- lowed by rinsing. Do not use abrasive cleaning components, solvents, steel wool or other aggressive material to clean the lenses.


Glass Surfaces All glass surfaces should be cleaned on a regular basis with Mopart Glass Cleaner or any commercial household-type glass cleaner. Never use an abrasive type cleaner. Use caution when cleaning the inside rear win- dow equipped with electric defrosters or the right rear quarter window equipped with the radio antenna. Do not use scrapers or other sharp instruments which may scratch the elements. When cleaning the rearview mirror, spray cleaner on the towel or rag that you are using. Do not spray cleaner directly on the mirror. Cleaning Plastic Instrument Cluster Lenses The lenses in front of the instruments in this vehicle are molded in clear plastic. When cleaning the lenses, care must be taken to avoid scratching the plastic.


1. Clean with a wet soft rag. A mild soap solution may be used, but do not use high alcohol content or abrasive cleaners. If soap is used, wipe clean with a clean damp rag. 2. Dry with a soft tissue. Seat Belt Maintenance Do not bleach, dye or clean the seatbelts with chemical solvents or abrasive cleaners. This will weaken the fabric. Sun damage can also weaken the fabric. If the seat belts need cleaning, use a mild soap solution or lukewarm water. Do not remove the belts from the car to wash them. Replace the seat belts if they appear frayed or worn or if the buckles do not work properly.


MAINTAINING YOUR VEHICLE 471


Cleaning The Instrument Panel Cup Holders


the flexible liner from the cup holder drawer;


Removal Pull starting at one edge to ease removal. Cleaning The liner is top shelf dishwasher safe, or you may follow the cleaning procedure below. Soak the liner in a mixture of medium hot tap water and one teaspoon of mild liquid dish soap. Let soak for approximately 30 minutes. After 30 minutes pull the liner from the water and dip it back into the water about six times. This will loosen any remaining debris. Rinse the liner thoroughly under warm running water. Shake the excess water from the liner and dry the outer surfaces with a clean soft cloth.


472 MAINTAINING YOUR VEHICLE


Installation Place the liner into the cupholder drawer and press the liner into place so that the retention tabs seat into the corresponding openings in the drawer.


FUSES/TOTALLY INTEGRATED POWER MODULE (TIPM) The Totally Integrated Power Module (TIPM) is located in the engine compartment near the battery. This center contains cartridge fuses and mini fuses. A label that identifies each component may be printed or embossed on the inside of the cover.


TIPM Location


The numbers inside the TIPM cover correspond to the following table.


J3


J2


Cavity Cartridge Fuse 40 Amp J1
Green 30 Amp Pink 40 Amp Green 25 Amp Natural 25 Amp Natural 40 Amp Green 30 Amp Pink


J4


J5


J6


J7


FUSES/TIPM Mini Fuse


Description









Power Folding Seat


Power Liftgate Module


Rear Door Module (RR Door Node) Driver Door Node


Passenger Door Node


Anti-Lock Brake System (ABS) Pump/ESP Anti-Lock Brake System (ABS) Valve


MAINTAINING YOUR VEHICLE 473


FUSES/TIPM Mini Fuse


Description










Power Memory Seat (If Equipped) PZEV Motor/Flex Fuel


Headlamp Wash Relay/ Manual Tuning Valve Power Sliding Door Mod- ule Ignition Off Draw (IOD) — Main Rear Window Defogger


Rear Blower


Starter Solenoid


J9


J11


J10


Cavity Cartridge Fuse J8
40 Amp Green 40 Amp Green 30 Amp Pink 30 Amp Pink 60 Amp Yellow 40 Amp Green 30 Amp Pink 40 Amp Green


J13


J14


J15


J17


474 MAINTAINING YOUR VEHICLE


J20


J19


Cavity Cartridge Fuse J18
20 Amp Yellow 60 Amp Yellow 30 Amp Pink 20 Amp Yellow 25 Amp Natural —


M1


J21


J22


M2



FUSES/TIPM Mini Fuse


Description







Powertrain Control Mod- ule (PCM) Trans Range Radiator Fan


Front Wiper LO/HI


Front/Rear Washer


Sunroof Module


15 Amp Blue


20 Amp Yellow


Center High Mounted Stop Light (CHMSL)/ Brake Switch Trailer Lighting


Cavity Cartridge M3


Fuse



M4


M5


M6


M7


M8


M9









FUSES/TIPM Mini Fuse 20 Amp Yellow 10 Amp Red 25 Amp Natural 20 Amp Yellow 20 Amp Yellow 20 Amp Yellow 20 Amp Yellow



Description


Trailer Tow


Inverter


Power Outlet #2 (BATT/ ACC SELECT) Front Heated Seat (If Equipped) Rear Heated Seat (If Equipped)


Cavity Cartridge M10


Fuse



FUSES/TIPM Mini Fuse 20 Amp Yellow


Cavity Cartridge M13


Fuse



FUSES/TIPM Mini Fuse 20 Amp Yellow


Description


Ignition Off Draw — Ve- hicle Entertainment Sys- tem (IOD-VES), Satellite Digital Audio Receiver (SDARS), DVD, Hands- Free Module (HFM), Uni- versal Garage Door Opener (UGDO), Vanity Lamp (VANITY LP) (Ignition Off Draw) IOD- HVAC/ATC, MW SENSR, Underhood Lamp (UH LMP) Amplifier (AMP)


M11



M12



10 Amp Red


30 Amp Green


MAINTAINING YOUR VEHICLE 475


Description


Ignition Off Draw— Cabin Compartment Node (IOD-CCN), Wireless Con- trol Module (WCM), SI- REN, Clock Module (CLK MOD), Multi-Function Control Switch (MULTI- FCTN SW) Trailer Tow (Export Only)


M14



20 Amp Yellow


476 MAINTAINING YOUR VEHICLE


Cavity Cartridge M15


Fuse



FUSES/TIPM Mini Fuse 20 Amp Yellow


Description


COL MOD, IR SNS, Heater Ventilation, Air Conditioning/Automatic Temperature Control (HVAC/ATC), Rear View Mirror (RR VW MIR), Cabin Compartment Node (CCN), Transfer Case Switch (T-CASE SW), RUN/ST, Multi-Function Control Switch (MULTI- FTCN SW), Tire Pressure Monitor (TPM), Glow Plug Module (GLW PLG MOD) — Export Diesel Only


Cavity Cartridge M16


Fuse



FUSES/TIPM Mini Fuse 10 Amp Red


M17


M18


M19


M20






15 Amp Blue


15 Amp Blue


25 Amp Natural 15 Amp Blue


Description


Occupant Restraint Controller/Occupant Classification Module (ORC/OCM) Left Tail/License/Park Lamp (LT-TAIL/LIC/PRK LMP) Right Tail/Park/Run Lamp (RT-TAIL/PRK/ RUN LMP) Auto Shut Down (ASD #1
and #2) Cabin Compartment Node Interior Light (CCN INT LIGHT), Switch Bank (SW BANK), Steering Control Module (SCM)


Cavity Cartridge M21


Fuse



M22


M23


M24


M25






FUSES/TIPM Mini Fuse 20 Amp Yellow 10 Amp Red 10 Amp Red 25 Amp Natural 20 Amp Yellow


Description


Auto Shut Down (ASD #3) Right Horn (RT HORN (HI/LOW) Left Horn (LT HORN (HI/LOW) Rear Wiper (REAR WIPER) Fuel Pump (FUEL PUMP), Diesel Lift Pump (DSL LIFT PUMP) — Export Only Power Mirror Switch (PWR MIRR SW), Driver Window Switch (DRVR WIND SW)


M26



10 Amp Red


MAINTAINING YOUR VEHICLE 477


Cavity Cartridge M27


Fuse



FUSES/TIPM Mini Fuse 10 Amp Red


M28



M29


M30




M31



10 Amp Red


10 Amp Red 15 Amp Blue


20 Amp Yellow


Description


Ignition Switch (IGN SW), Window Module (WIN MOD) Next Generation Control- ler (NGC), Transmission Feed (TRANS FEED), J1962
Occupant Classification Module (OCM) Rear Wiper Module (RR WIPER MOD), Power Folding Mirror (PWR FOLD MIR) Back-Up Lamps (B/U LAMPS)


478 MAINTAINING YOUR VEHICLE


Cavity Cartridge M32


Fuse



FUSES/TIPM Mini Fuse 10 Amp Red


M33



M34



M35


M36




10 Amp Red


10 Amp Red


10 Amp Red 20 Amp Yellow


Description


Occupant Restraint Con- troller (ORC), TT EU- ROPE Next Generation Control- ler (NGC), Global Power- train Engine Controller (GPEC) Park Assist (PRK ASST), Heater Ventilation, Air Conditioning Module (HVAC MOD), Headlamp Wash (HDLP WASH), Compass (COMPAS) Heated Mirrors


Power Outlet #3 (BATT)


Cavity Cartridge M37


Fuse



FUSES/TIPM Mini Fuse 10 Amp Red


M38



25 Amp Natural


Description


Anti-Lock Brake System (ABS), Electronic Stability Program (ESP), Stop Lamp Switch (STP LP SW), Fuel Pump Rly Hi Control Lock/Unlock Motors (LOCK/UNLOCK MTRS)


CAUTION!


† When installing the Integrated Power Module cover, it is important to ensure the cover is properly positioned and fully latched. Failure to do so may allow water to get into the Integrated Power Mod- ule, and possibly result in a electrical system failure. † When replacing a blown fuse, it is important to use only a fuse having the correct amperage rating. The use of a fuse with a rating other than indicated may result in a dangerous electrical system overload. If a properly rated fuse continues to blow, it indicates a problem in the circuit that must be corrected.


The Heated Mirrors, Lower Instrument Panel Power Outlet and Removable Floor Console, when in the front position are fused with self-resetting fuses that are only serviceable by an authorized dealer. The power seats are fused by a 30


MAINTAINING YOUR VEHICLE 479


Amp circuit breaker located under the driver’s seat. The Power Windows are fused by a 25 Amp circuit breaker located under the instrument panel near the steering column. If you experience temporary or permanent loss of these systems, see your authorized dealer for service.


Module labeled Ignition-Off Draw (IOD).


VEHICLE STORAGE If you are leaving your vehicle dormant for more than 21
days you may want to take steps to protect your battery. You may do the following: † Remove the 20 Amp mini-fuse in the Integrated Power † Or, disconnect the negative cable from the battery. † Anytime you store your vehicle, or keep it out of service for two weeks or more, run the air conditioning system at idle for about five minutes in the fresh air and high blower setting. This will ensure adequate system lubrication to minimize the possibility of com- pressor damage when the system is started again.


480 MAINTAINING YOUR VEHICLE


REPLACEMENT LIGHT BULBS


LIGHT BULBS — Interior Bulb Number Center & Rear Dome Light. . . . . . . . . . . . . . . . . . 578
Center & Rear Reading Lights . . . . . . . . . . . . . . . 578
Front Door Courtesy Light . . . . . . . . . . . . . . . . . . 578
Front Header Reading Lights — If Equipped . . . . . 578
Instrument Cluster Lights . . . . . . . . . . . . . . . . . PC74
Liftgate Light(s). . . . . . . . . . . . . . . . . . . . . . . . . . 578
Overhead Console Reading Lights . . . . . . . . . . PC579
Removable Console Light — If Equipped . . . . . . . 194
Visor Vanity Lights . . . . . . . . . . . . . . . . . . . . 6501966
NOTE: For lighted switches, see your dealer for replace- ment. All of the interior bulbs are glass wedge base or glass cartridge types. Aluminum base bulbs are not approved and should not be used for replacement.


LIGHT BULBS — Exterior Bulb Number Backup, Tail, Stop Light . . . . . . . . . . . . . . . . . . . 3157
Center High-Mounted Stop Light . . . LED (See Note 1) Fog Light — If Equipped . . . . . . . . . . . . . . . . . . 9145
Park/Turn Signal . . . . . . . . . . . . . PY27 / 7W or 3757A Front Side Marker . . . . . . . . . . . . . . . . . . . . . . W5W Headlight — (Low and High Beam Halogen) . . . . H11
Headlight (HID — If Equipped). . . . . . . . . . . . . . D1S License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Note 1: The Center High-Mounted Stop Light (CHMSL) uses LED lights that are not serviceable separately. The CHMSL must be replaced as an assembly, see your authorized Dealer.


BULB REPLACEMENT


High Intensity Discharge Headlights (HID) — If Equipped The headlights are a type of high voltage discharge tube. High voltage can remain in the circuit even with the headlight switch off and the key removed. Because of this, you should not attempt to service a headlight bulb yourself. If a headlight bulb fails, take your vehicle to an authorized dealer for service.


WARNING!


A transient high tension occurs at the bulb sockets of High Intensity Discharge (HID) headlights when the headlight switch is turned ON. It may cause serious electrical shock or electrocution if not serviced prop- erly. See your authorized dealer for service.


MAINTAINING YOUR VEHICLE 481


NOTE: On vehicles equipped with High Intensity Dis- charge Headlights (HID), when the headlights are turned on, there is a blue hue to the lights. This diminishes and becomes more white after approximately 10 seconds, as the system charges. Quad Headlights


1. Raise the hood to access the high or low beam bulbs at the rear of the headlight housing. 2. Release the two tabs on the side of the connector and remove the connector from the bulb. 3. Twist the headlight bulb and pull the bulb from headlight housing. 4. Install the new headlight bulb and twist until locked into the headlight housing.


482 MAINTAINING YOUR VEHICLE


CAUTION!


Do not touch the new bulb with your fingers. Oil contamination will severely shorten bulb life. If the bulb comes in contact with an oily surface, clean the bulb with rubbing alcohol.


5. Reconnect the wiring connector to bulb. Front Park/Turn Signal and Side Marker Lights


1. Raise the hood to access the rear of the headlight housing. 2. Twist the turn signal socket and remove from the headlight housing, then pull the bulb out. 3. Push the new bulb into the socket and reinstall the socket by twisting until locked into the headlight hous- ing.


Front Side Marker Lights


1. Raise the hood to access the rear of the headlight housing. NOTE: Access is somewhat limited. You may have to remove the inner fender well or remove the headlight housing for bulb replacement. 2. Twist the socket and remove from the headlight hous- ing, then pull the bulb out. 3. Push the new bulb into the socket and reinstall the socket by twisting until locked into the headlight hous- ing.


Fog Lights


NOTE: Access to the fog light bulb is from the rear of the fascia. On the left rear side of the fascia, remove the push pin and lower the hinged access door on the air dam. 1. From behind the bumper fascia, or the access panel on the air dam, twist the bulb counterclockwise, and remove bulb.


MAINTAINING YOUR VEHICLE 483


CAUTION!


Do not touch the new bulb with your fingers. Oil contamination will severely shorten bulb life. If the bulb comes in contact with an oily surface, clean the bulb with rubbing alcohol.


2. Disconnect wire harness from the bulb. 3. Reconnect the wiring harness to the new bulb and reinstall the bulb by twisting clockwise.


484 MAINTAINING YOUR VEHICLE


Rear Tail, Stop, Turn Signal, Side Marker and Backup Lights 1. Raise the liftgate. 2. Remove the tail light assembly by removing the two screws from the inboard side. Use a fiber stick or similar tool to gently pry the light on the outboard side to disengage the two ball studs.


NOTE: † If a screwdriver is used, make sure a soft material is placed between the vehicle body and tool so not to scratch the paint. † The PRY location is best closest to the studs while


dislodging them separately.


Removing Tail Light Assembly


1 — Stop, Tail, Turn Signal bulb combo


2 — Backup Bulb


3. Twist the socket and remove form the light assembly. 4. Pull the bulb to remove it from the socket. 5. Replace the bulb, reinstall the socket, and reattach the light assembly. Center High-Mounted Stop Light (CHMSL) The CHMSL uses LED lights that are not serviceable separately. The CHMSL must be replaced as an assembly, see your authorized Dealer.


MAINTAINING YOUR VEHICLE 485


License Light The light for the license plate light is located under the tailgate light bar and above the license plate. 1. Using a small screwdriver, press inward the locking tab on the outboard side of the light assembly and pull down on the light assembly for removal. 2. Twist and remove the socket from the light assembly and pull the bulb out to remove. 3. Push the bulb into the socket, twist the socket into the light assembly and reinstall the light assembly into place ensuring the locking tab is secure.


486 MAINTAINING YOUR VEHICLE


FLUIDS AND CAPACITIES


FLUIDS AND CAPACITIES


U.S.


Metric


Fuel (approximate) All Engines Engine Oil with Filter 3.3L and 3.8L (SAE 5W-20 API Certified) 4.0L (SAE 10W-30 API Certified) Cooling System 3
3.3L, 3.8L and 4.0L (Use Mopart Antifreeze/Coolant Five Year/ 100,000 Mile Formula or equivalent.) 3 Includes heater and coolant recovery bottle filled to MAX level. Add 2.9 Qts (2.8 L) if equipped with a rear heater


5.0 Qts 5.5 Qts


4.7 L 5.2 L


13.4 Qts


20 Gals


12.6 L


76 L


MAINTAINING YOUR VEHICLE 487


FLUIDS, LUBRICANTS AND GENUINE PARTS Engine


Component


Coolant


Oil – 3.3L, 3.8L


Oil – 4.0L


Oil Filter – 3.3L, 3.8L Oil Filter – 4.0L Spark Plugs – 3.3L, 3.8L, 4.0L Fuel – 3.3L, 3.8L Fuel – 4.0L


FLUIDS, LUBRICANTS AND GENUINE PARTS — ENGINE Fluids, Lubricants and Genuine Parts


Mopart Antifreeze/Coolant Five Year/100,000 Mile Formula HOAT (Hybrid Organic Additive Technology) or equivalent Use API Certified SAE 5W-20 engine oil. Refer to your oil filler cap for correct SAE grade, meeting DaimlerChrysler Material Standard MS-6395. Use API Certified SAE 10W-30 engine oil. Refer to your oil filler cap for correct SAE grade, meeting DaimlerChrysler Material Standard MS-6395. Mopart 4105409 or equivalent Mopar 5281090 or equivalent. Refer to your oil filler cap for correct SAE grade. ZFR5LP-13G (Gap.050 in / 1.27 mm)


87 Octane 87 Octane Acceptable — 89 Recommended


488 MAINTAINING YOUR VEHICLE


Chassis


Component


FLUIDS, LUBRICANTS AND GENUINE PARTS — CHASSIS Fluids, Lubricants and Genuine Parts


Automatic Transmission Mopart ATF+4 Automatic Transmission Fluid Brake Master Cylinder


Mopart DOT 3 and SAE J1703 should be used or equivalent. If DOT 3 brake fluid is not available, then DOT 4 is acceptable. Use only recommended brake fluids.


Power Steering Reservoir Mopart Power Steering Fluid +4 or Mopart ATF+4 Automatic Transmission Fluid


MAINTENANCE SCHEDULES


CONTENTS


m Emissions Control System Maintenance . . . . . . . 490
m Maintenance Schedule . . . . . . . . . . . . . . . . . . . 490


N Required Maintenance Intervals . . . . . . . . . . . 493


M


490 MAINTENANCE SCHEDULES


EMISSIONS CONTROL SYSTEM MAINTENANCE The Scheduled Maintenance services listed in bold type, must be done at the times or mileages specified to ensure the continued proper functioning of the Emissions Con- trol System. These, and all other maintenance services included in this manual, should be done to provide best vehicle performance and reliability. More frequent main- tenance may be needed for vehicles in severe operating conditions, such as dusty areas and very short trip driving. Inspection and service should also be done anytime a malfunction is suspected. NOTE: Maintenance, replacement, or repair of the emis- sions control devices and systems on your vehicle may be performed by any automotive repair establishment or individual using any automotive part that has been certified pursuant to U.S. EPA or in the State of Califor- nia, California Air Resources Board regulations.


MAINTENANCE SCHEDULE The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. On Non-EVIC equipped vehicles CHAngE OIL will flash in the instrument cluster odometer and a single chime will sound, indicating that an oil change is necessary. (EVIC) On Electronic Vehicle equipped vehicles Oil Change Required will be dis- played in the EVIC and a single chime will sound, indicating that an oil change is necessary. Based on engine operation conditions the oil change indicator message will illuminate, this means that service is required for your vehicle. Have your vehicle serviced as soon as possible, within the next 500 mi (805 km).


Information Center


NOTE: † The oil change indicator message will not monitor the time since the last oil change. Change your vehicle’s oil if it has been six months since your last oil change even if the oil change indicator message is NOT illuminated. † Change your engine oil more often if you drive your † Under no circumstances should oil change intervals exceed 6,000 mi (10 000 km) or six months, whichever comes first.


vehicle off-road for an extended period of time.


Your authorized dealer will reset the oil change indicator message after completing the scheduled oil change. If this scheduled oil change is performed by someone other


MAINTENANCE SCHEDULES 491


than your dealer, the message can be reset by referring to the steps described under “Oil Change Required” in “Use Factory Settings” of the EVIC section in this manual or under “Odometer/Trip Odometer” in the “Instrument Cluster Descriptions section of this manual. At Each Stop For Fuel † Check the engine oil level about five minutes after a fully warmed engine is shut off. Checking the oil level while the vehicle is on level ground will improve the accuracy of the oil level reading. Add oil only when the level is at or below the ADD, SAFE or MIN mark. † Check the windshield washer solvent and add if


required.


492 MAINTENANCE SCHEDULES


damage.


Once A Month † Check tire pressure and look for unusual wear or † Inspect the battery and clean and tighten the terminals † Check the fluid levels of coolant reservoir, brake master cylinder, power steering and transmission and add as needed. † Check all lights and other electrical items for correct


as required.


operation.


At Each Oil Change † Change the engine oil filter. † Inspect the brake hoses and lines.


CAUTION!


Failure to perform the required maintenance items may result in damage to the vehicle.


Required Maintenance Intervals


Maintenance Items Change the engine oil and engine oil filter. Rotate Tires. If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the engine air cleaner filter, replace if necessary. Inspect the brake linings, replace if necessary. Replace the air conditioning filter. Inspect the CV Joints. Perform the first inspection at 12,000 mi (20 000 km) or 12 months. Inspect Exhaust System. Perform the first inspection at 12,000 mi (20 000 km) or 12 months. Inspect the front suspension, tie rod ends and boot seals, replace if necessary. Replace the engine air cleaner filter.


MAINTENANCE SCHEDULES 493


Perform Maintenance Every (Where time and mileage


are listed, follow the interval that occurs first.) Miles 6,000
6,000


10 000
10 000


Kilometers


or Months


12,000


12,000
12,000


24,000


24,000


24,000


30,000


20 000


20 000
20 000


40 000


40 000


40 000


50 000


12


12
12


24


24


24


30


M


494 MAINTENANCE SCHEDULES


Perform Maintenance Every (Where time and mileage


are listed, follow the interval that occurs first.) Miles


Kilometers


60,000


or Months


Maintenance Items Change the automatic transmission fluid & filter if using your vehicle for any of the following: police, taxi, fleet or frequent trailer towing. Inspect and replace PCV valve if necessary. † Flush and replace the engine coolant. Replace the ignition cables on 3.3L, 3.8L engines. Replace the spark plugs on 3.3L, 3.8L, 4.0L engines. Replace the timing belt on 4.0L engines. Change the automatic transmission fluid & filter. Replace Accessory Drive Belt(s). † This maintenance is recommended by the manufacturer to the owner, but is not required to maintain emissions warranty.


150 000
170 000
170 000
170 000
170 000
200 000
200 000


90,000
102,000
102,000
102,000
102,000
120,000
120,000


90
60
102
102
102
120
120


100 000


60


WARNING!


You can be badly injured working on or around a motor vehicle. Do only that service work for which you have the knowledge and the right equipment. If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.


MAINTENANCE SCHEDULES 495


IF YOU NEED CONSUMER ASSISTANCE


CONTENTS


m Suggestions For Obtaining Service For


Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 499
N Prepare For The Appointment . . . . . . . . . . . . 499
N Prepare A List . . . . . . . . . . . . . . . . . . . . . . . . 499
N Be Reasonable With Requests . . . . . . . . . . . . . 499
m If You Need Assistance . . . . . . . . . . . . . . . . . . . 499
N Chrysler LLC Customer Center . . . . . . . . . . . 500
N Chrysler Canada Inc. Customer Center . . . . . . 500
N In Mexico Contact . . . . . . . . . . . . . . . . . . . . . 501


N Customer Assistance For The Hearing Or


N Service Contract


Speech Impaired (TDD/TTY) . . . . . . . . . . . . . 501
. . . . . . . . . . . . . . . . . . . . . . 501
m Warranty Information (U.S. Vehicles Only) . . . . . 502
m MOPARtParts . . . . . . . . . . . . . . . . . . . . . . . . . 503
m Reporting Safety Defects . . . . . . . . . . . . . . . . . . 503


N In The 50 United States And


Washington, D.C.


. . . . . . . . . . . . . . . . . . . . . 503
N In Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 503


498 IF YOU NEED CONSUMER ASSISTANCE


m Publication Order Forms . . . . . . . . . . . . . . . . . . 504
m Department Of Transportation Uniform Tire


Quality Grades . . . . . . . . . . . . . . . . . . . . . . . . 505
N Treadwear . . . . . . . . . . . . . . . . . . . . . . . . . . 505


N Traction Grades . . . . . . . . . . . . . . . . . . . . . . 505
N Temperature Grades . . . . . . . . . . . . . . . . . . . 506


SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE


Prepare For The Appointment If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem. Prepare A List Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.


IF YOU NEED CONSUMER ASSISTANCE 499


Be Reasonable With Requests If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.


IF YOU NEED ASSISTANCE The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services. Warranty service must be done by an authorized dealer. We strongly recommend that you take the vehicle to an authorized selling dealer. They know you and the vehicle best, and are most concerned that you get prompt and


500 IF YOU NEED CONSUMER ASSISTANCE


high quality service. The manufacturer’s authorized deal- ers have the facilities, factory-trained technicians, special tools, and the latest information to ensure the vehicle is fixed correctly and in a timely manner. This is why you should always talk to an authorized dealer’s service manager first. Most matters can be re- solved with this process. † If for some reason you are still not satisfied, talk to the general manager or owner of the authorized dealer- ship. They want to know if you need assistance. † If an authorized dealership is unable to resolve the concern, you may contact the Manufacturer’s Cus- tomer Center.


Any communication to the Manufacturer’s Customer Center should include the following information: † Owner’s name and address


† Owner’s telephone number (home and office) † Authorized dealership name † Vehicle Identification Number (VIN) † Vehicle delivery date and mileage Chrysler LLC Customer Center P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001


In Mexico contact: Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F. In Mexico City: 5081-4568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY) To assist customers who have hearing difficulties, the manufacturer has installed special TDD (Telecommuni- cation Devices for the Deaf) equipment at its Customer Center. Any hearing or speech impaired customer, who has access to a TDD or a conventional teletypewriter (TTY) in the United States, can communicate with the manufacturer by dialing 1–800–380–CHRY.


IF YOU NEED CONSUMER ASSISTANCE 501


Service Contract You may have purchased a service contract for an vehicle to help protect you from the high cost of unexpected repairs after the manufacturer’s New Vehicle Limited Warranty expires. The manufacturer stands behind only the manufacturer’s Service Contracts. If you purchased a manufacturer’s Service Contract, you will receive Plan Provisions and an Owner Identification Card in the mail within three weeks of the vehicle delivery date. If you have any questions about the service contract, call the manufacturer’s Service Contract National Customer Hot- line at 1-800-521-9922. The manufacturer will not stand behind any service contract that is not the manufacturer’s Service Contract. It is not responsible for any service contract other than the manufacturer’s Service Contract. If you purchased a service contract that is not a manufacturer’s Service


502 IF YOU NEED CONSUMER ASSISTANCE


Contract, and you require service after the manufactur- er’s New Vehicle Limited Warranty expires, please refer to the contract documents, and contact the person listed in those documents. We appreciate that you have made a major investment when you purchased the vehicle. An authorized dealer has also made a major investment in facilities, tools, and training to assure that you are absolutely delighted with the ownership experience. You’ll be pleased with their sincere efforts to resolve any warranty issues or related concerns.


WARNING!


Engine exhaust, some of its constituents, and certain vehicle components contain, or emit, chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain prod- ucts of component wear contain, or emit, chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.


WARRANTY INFORMATION (U.S. Vehicles Only) See the Warranty Information Booklet for the terms and provisions of Chrysler LLC warranties applicable to this vehicle.


MOPART PARTS Mopart fluids, lubricants, parts, and accessories are available from an authorized dealer. They will help keep the vehicle operating at its best.


REPORTING SAFETY DEFECTS


In The 50 United States And Washington, D.C. If you believe that your vehicle has a defect that could cause a crash or cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the manufacturer. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your authorized dealer, and the manufacturer.


IF YOU NEED CONSUMER ASSISTANCE 503


To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153), or go to http://www.safercar.gov; or write to: Administra- tor, NHTSA, 400 Seventh Street, SW., Washington, D.C.

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