2011 Toyota Highlander Owners Manual

After using the mechanical key, store it in the electronic key. Carry the mechanical key together with the electronic key. If the electronic key battery is depleted, you will need the mechanical key. (→P. 538)

■When required to leave a key to the vehicle with a parking attendant

Lock the glove box as circumstances demand. (→P. 377) Vehicles without smart key system: Carry the master key for your own use and provide the attendant with the valet key. Vehicles with smart key system: Remove the mechanical key for your own use and provide the attendant with the electronic key only.

■Key number plate

Keep the plate in a safe place such as your wallet, not in the vehicle. In the event that a key is lost, a new key can be made by your Toyota dealer using the key number plate. (→P. 537)

■When riding in an aircraft (vehicles with smart key system)

When bringing an electronic key onto an aircraft, make sure you do not press any buttons on the electronic key while inside the aircraft cabin. If you are carrying an electronic key in your bag etc., ensure that the buttons are not likely to be pressed accidentally. Pressing a button may cause the elec- tronic key to emit radio waves that could interfere with the operation of the aircraft.

31

1-1. Key information

NOTICE

■To prevent key damage

●Do not subject the keys to strong shocks, expose them to high tempera-

tures by placing them in direct sunlight, or get them wet.

●Do not expose the keys to electromagnetic materials or attach any mate-

rial that blocks electromagnetic waves to the key surface.

●Do not disassemble the key.

32

1-2. Opening, closing and locking the doors Smart key system∗

The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. (The driver should always carry the electronic key.)

Electronic key

Electronic key

Electronic key

Locks and unlocks the doors (→P. 34) Starts the engine (→P. 166) Opens the glass hatch (→P. 35) Locks and unlocks the doors (→P. 34)

Electronic key

∗: If equipped 33

1-2. Opening, closing and locking the doors

Unlocking and locking the doors

Front door handles

Back door handle

34

Grip the handle to unlock the doors.

Make sure to touch the sensor on the back of the handle. The door cannot be unlocked for 3 seconds after is locked.

the door

Press the lock button to lock the doors.

Press the button to unlock the door.

the door

The door cannot be unlocked for 3 seconds after is locked. If you carry the electronic key on your person, the back door can be opened even if it is locked. Lock the back door again when you leave the vehicle. The back door will not lock automatically after it has been opened and then closed.

1-2. Opening, closing and locking the doors

Press the button to lock the door.

Opening the glass hatch (if equipped)

Press and hold the button to open the glass hatch. The glass hatch will pop up.

The glass hatch can be unlocked only when is closed.

the back door

35

1-2. Opening, closing and locking the doors

Antenna location and effective range

■ Antenna location

Antennas outside the cabin Antennas inside the cabin Antenna outside the luggage compartment

36

1

1-2. Opening, closing and locking the doors

■ Effective range (areas within which the electronic key is

detected)

When locking or unlocking the doors This system can be operated when the electronic key is within about 2.3 ft. (0.7 m) of either of the outside front door handles. When starting the engine “ENGINE or changing START STOP” switch modes This system can be operated when the electronic key is inside the vehicle. When opening the glass hatch and locking or unlocking the doors This system can be operated when the electronic key is within about 2.3 ft. (0.7 m) of the back door handle.

37

1-2. Opening, closing and locking the doors

■Operation signals

A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked. (Locked: Once; Unlocked: Twice)

■Conditions affecting operation

The smart key system uses weak radio waves. In the following situations, the communication between the electronic key and the vehicle may be affected, preventing the smart key system and wireless remote control from operating properly. (Ways of coping: →P. 538) ●When the electronic key battery is depleted ●Near a TV tower, electric power plant, gas station, radio station, large dis- play, airport or other facility that generates strong radio waves or electri- cal noise

●When carrying a portable radio, cellular phone, cordless phone or other

wireless communication devices

●When the electronic key is in contact with, or is covered by a metallic

object

●When multiple electronic keys are in the vicinity ●When carrying or using the electronic key together with the following

devices that emit radio waves • Another vehicle’s electronic key • A wireless key that emits radio waves • Personal computer

●If window tint with a metallic content or metallic objects are attached to

the rear window

■Switching the door unlock function

It is possible to set which doors the entry function unlocks. STEP 1

Turn the “ENGINE START STOP” switch OFF.

When the indicator on the key surface is turned off, push and hold for approximately 5 seconds while pushing

or

on the key.

STEP 2

38

1-2. Opening, closing and locking the doors

The setting changes each time an operation is performed, as shown below. (When changing the setting continuously, release the buttons, wait for at least 5 seconds, and repeat step 2.)

Multi-information

display

Unlocking doors

Beep

Hold the driver's door han- dle to unlock only the driver's door. Hold the front passenger’s door handle to unlock all doors. Hold either front door han- dle to unlock all doors.

Exterior: Beeps three times Interior: Pings once

Exterior: Beeps twice Interior: Pings once

STEP 3

Unlock the doors using the wireless remote control and open one of the doors. If a door is not opened within 60 seconds after is pressed, the doors will be locked again and the alarm will automatically be set. In case that the alarm is triggered, immediately stop the alarm. (→P. 113)

■Battery-saving function

In the following circumstances, the entry function is disabled in order to pre- vent the vehicle and electronic key batteries from discharging. ●When the entry function has not been used for 2 weeks or more ●When the electronic key has been left within approximately 3 ft. (1 m) of

the vehicle for 10 minutes or more

The system will resume operation when... ●The vehicle is locked using the door handle lock button. ●The vehicle is locked/unlocked using the wireless remote control func-

tion. (→P. 46)

●The vehicle is locked/unlocked using the mechanical key. (→P. 538)

39

1-2. Opening, closing and locking the doors

■Electronic key battery depletion

●The standard battery life is 1 to 2 years. (The battery becomes depleted even if the electronic key is not used.) If the smart key system or the wireless remote control function does not operate, or the detection area becomes smaller, the battery may be depleted. Replace the battery when necessary. (→P. 474)

●If the battery becomes low, an alarm will sound in the cabin when the

engine stops. (→P. 41)

●To avoid serious deterioration, do not leave the electronic key within 3 ft. (1 m) of the following electrical appliances that produce a magnetic field. • TVs • Personal computers • Recharging cellular phones or cordless phones • Table lamps

■To operate the system properly

Make sure to carry the electronic key when operating the system. Do not get the electronic key too close to the vehicle when operating the system from the outside of the vehicle. Depending on the position and holding condition of the electronic key, the key may not be detected correctly and the system may not operate properly. (The alarm may go off accidentally, or the door lock prevention may not func- tion.)

■Note for the entry function

●Even when the electronic key is within the effective range (detection

areas), the system may not operate properly in the following cases. • The electronic key is too close to the window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.

• The electronic key is on the instrument panel, luggage cover, floor or in the glove box when the engine is started or “ENGINE START STOP” switch modes are changed.

●As long as the electronic key is within the effective range, the doors may

be locked or unlocked by anyone.

●Even if the electronic key is not inside the vehicle, it may be possible to

start the engine if the electronic key is near the window.

40

1-2. Opening, closing and locking the doors

●The doors may unlock if a large amount of water splashes on the door handle, such as in the rain or in a car wash. (The doors will automatically be locked after approximately 60 seconds if the doors are not opened and closed.)

●Gripping the door handle when wearing a glove may not unlock the door. ●If the wireless remote control is used to lock the doors when the elec- tronic key is near the vehicle, there is a possibility that the door may not be unlocked by the entry function. (Use the wireless remote control to unlock the doors.)

■When the vehicle is not driven for extended periods

To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2
m) of the vehicle. ■Security feature

If a door is not opened within approximately 60 seconds after the vehicle is unlocked, the security feature automatically locks the vehicle again.

■Alarms and warning indicators

A combination of exterior and interior alarms as well as warning lights and warning messages shown on the multi-information display are used to reduce the chance of vehicle theft and accidents resulting from erroneous operation. ●When any warning lights come on:

Take appropriate measures according to which warning light comes on. (→P. 508)

●When a warning message is shown on the multi-information display:

Take appropriate measures according to the warning message on the multi-information display. (→P. 519)

41

1-2. Opening, closing and locking the doors

●When an alarm sounds:

Take appropriate measures according to the following table.

Alarm

Situation

Exterior alarm sounds once for 2 seconds

Exterior alarm sounds once for 60 seconds

Exterior alarm sounds once for 10 seconds Interior alarm sounds continu- ously

Interior alarm beeps repeatedly

Tried to lock the doors using the entry function while the electronic key was still inside the passen- ger compartment. Tried to close the glass hatch with the electronic key inside and all doors locked. Tried to exit the vehicle with the electronic key and lock the doors without first turning the “ENGINE START STOP” switch OFF. Tried to lock the vehicle using the entry function while a door was open. Tried to open the door and exit the vehicle without shifting the shift lever to P. Switched to ACCESSORY mode while the driver's door was open. (Opened the driver's door when the “ENGINE START STOP” switch was in ACCES- SORY mode.) Turned the “ENGINE START STOP” switch OFF while the driver's door was open.

Correction procedure Retrieve the elec- tronic key from the passenger compart- ment and lock the doors again.

Retrieve the elec- tronic key and close the glass hatch.

Turn the “ENGINE START STOP” switch OFF and lock the doors again.

Close all of the doors and lock the doors again.

Shift the shift lever to P.

Turn the “ENGINE START STOP” switch OFF and close the driver's door.

Close the driver's door.

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1-2. Opening, closing and locking the doors

Alarm

Situation

Correction procedure

Interior and exte- rior alarms sound continuously.*

Interior alarm beeps once.*

Interior alarm beeps once and exterior alarm sounds 3 times.*

Tried to close the driver’s door after carrying the key outside the vehicle with the “ENGINE START STOP” switch in IGNITION ON or ACCESSORY mode and without the shift lever being in P. The electronic key has a low battery. Tried to start the engine without the electronic key being present, or when the electronic key was not functioning normally. Tried to close the driver’s door after carrying the key outside the vehicle without turning the “ENGINE START STOP” switch OFF. An occupant carried the electronic key outside the vehicle and closed the door when the “ENGINE START STOP” switch was in IGNITION ON or ACCESSORY mode.

Shift the shift lever to P, turn the “ENGINE START STOP” switch OFF and close the driver’s door again.

Replace the electronic key battery.

Start the engine with the electronic key present.

Turn the “ENGINE START STOP” switch OFF and close the driver’s door again.

Bring the electronic key back into the vehi- cle.

*: A message will be shown on the multi-information display.

■If the smart key system does not operate properly

●Locking and unlocking the doors: Use the mechanical key. (→P. 538) ●Starting the engine. (→P. 538)

■When the electronic key battery is fully depleted

→P. 474

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1-2. Opening, closing and locking the doors

■Customization that can be configured at Toyota dealer

It is possible to deactivate the smart key system etc. (Customizable features →P. 582)

■Certification for the smart key system

For vehicles sold in the U.S.A.

FCC ID: NI4TMLF-3
HYQ14AAB HYQ13BZS HYQ14ABK HYQ13CZA

NOTE: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC WARNING: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

For vehicles sold in Canada

NOTE: Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, includ- ing interference that may cause undesired operation of the device.

44

1

1-2. Opening, closing and locking the doors

CAUTION

■Caution regarding interference with electronic devices

●People with implanted pacemakers or cardiac defibrillators should keep away from the smart key system antennas. (→P. 36) The radio waves may affect the operation of such devices. If necessary, the entry function can be disabled. Ask your Toyota dealer for details, such as the frequency of radio waves and timing of emitting the radio waves. Then, consult your doctor to see if you should disable the entry function.

●Users of any electrical medical device other than implanted pacemakers and implanted cardiac defibrillators should consult the manufacturer of the device for information about its operation under the influence of radio waves. Radio waves could have unexpected effects on the operation of such medical devices.

Ask your Toyota dealer for details for disabling the entry function.

45

1-2. Opening, closing and locking the doors Wireless remote control

The wireless remote control can be used to lock and unlock the vehi- cle from outside the vehicle.

Vehicles without smart key system (type A)

and

Locks all doors Unlocks all doors Pressing the button unlocks the driver’s door. Pressing the button again within 3 seconds unlocks the other doors. Pushing Opens and closes power back door Pushing and Opens the glass hatch The glass hatch can be opened only when the back door is closed. Pushing Sounds alarm

holding: the

holding:

holding:

and

46

1-2. Opening, closing and locking the doors

Vehicles without smart key system (type B)

Locks all doors Unlocks all doors Pressing the button unlocks the driver’s door. Pressing the button again within 3 seconds unlocks the other doors. Pushing Sounds alarm Pushing Opens (vehicles with glass hatch) The glass hatch can be opened only when the back door is closed.

holding: the glass hatch

holding:

and

and

Vehicles with smart key system

Locks all doors Unlocks all doors Pressing the button unlocks the driver’s door. Pressing the button again within 3 seconds unlocks the other doors. holding: Pushing Opens and closes the power back door (vehicles with power back door) Pushing Sounds alarm

holding:

and

and

47

1-2. Opening, closing and locking the doors

■Operation signals

Doors: A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked. (Locked: Once; Unlocked: Twice)

Back door: A buzzer sounds and the emergency flashers flash twice to

indicate that the back door has been opened/closed.

■Panic mode

Vehicles without smart key system

When is pushed for longer than about one second, an alarm will sound for about 60 seconds and the vehicle lights will flash to deter any person from trying to break into or damage your vehicle. To stop the alarm, push any button on the wireless remote control.

Vehicles with smart key system

When is pushed for longer than about one second, an alarm will sound for about 60 seconds and the vehicle lights will flash to deter any person from trying to break into or damage your vehicle. To stop the alarm, push any button on the wireless remote control.

■Door lock buzzer

If a door is not fully closed, a buzzer sounds continuously if an attempt to lock the door is made. Fully close the door to stop the buzzer, and lock the vehicle once more.

48

1-2. Opening, closing and locking the doors

■Key battery depletion

Vehicles without smart key system

The standard battery life is 1 to 2 years. (The battery becomes depleted even if the key is not used.) If the wireless remote control function does not operate, the battery may be depleted. Replace the battery when necessary. (→P. 473)

Vehicles with smart key system

→P. 474

■If the wireless remote control does not operate properly

Vehicles without smart key system

Locking and unlocking the doors: Use the key. (→P. 52)

Vehicles with smart key system

●Locking and unlocking the doors: Use the mechanical key. (→P. 538) ●Starting the engine. (→P. 538)

■Security feature

If a door is not opened within approximately 60 seconds after the vehicle is unlocked, the security feature automatically locks the vehicle again.

■Alarm

Using the wireless remote control to lock the doors will set the alarm system. (→P. 113)

49

1-2. Opening, closing and locking the doors

■Conditions affecting operation

Vehicles without smart key system

The wireless remote control function may not operate normally in the follow- ing situations. ●Near a TV tower, radio station, electric power plant, airport or other facil-

ity that generates strong radio waves

●When carrying a portable radio, cellular phone or other wireless commu-

nication device

●When multiple wireless keys are in the vicinity ●When the wireless key is in contact with, or is covered by a metallic

object

●When a wireless key (that emits radio waves) is being used nearby ●When the wireless key has been left near an electrical appliance such as

a personal computer Vehicles with smart key system

→P. 38

■Customization that can be configured at Toyota dealer

Settings (e.g. wireless remote control) can be changed. (Customizable features →P. 582)

■Reversing the operation of the power back door

Pressing the wireless remote control switch again while the power back door is operating will cause the operation to reverse.

■When riding in an aircraft (vehicle without smart key system)

When bringing a wireless remote control onto an aircraft, make sure you do not press any buttons on the wireless remote control while inside the aircraft cabin. If you are carrying a wireless remote control in your bag etc., ensure that the buttons are not likely to be pressed accidentally. Pressing a button may cause the wireless remote control to emit radio waves that could inter- fere with the operation of the aircraft.

50

1

1-2. Opening, closing and locking the doors

■Certification for wireless remote control

MODEL/FCC IDs: Transmitter: GQ43VT20T Receiver: GQ4-34R IC (Canada) IDs: Transmitter: 1470A-1T Receiver: 1470A-6R MADE IN U.S.A. This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference

that may cause undesired operation.

WARNING: Changes or modifications not expressively approved by the party responsi- ble for compliance could void the user's authority to operate the equipment.

51

1-2. Opening, closing and locking the doors Side doors

The vehicle can be locked and unlocked using the entry function, wireless remote control, key or door lock switch. ■ Entry function (vehicles with smart key system)

→P. 33

■ Wireless remote control

→P. 46

■ Key

Vehicles without smart key system

Locks all doors Unlocks all doors Turning the key unlocks the driver's door. Turning the key again unlocks the other doors.

Vehicles with smart key system The doors can also be locked and unlocked with the mechanical key. (→P. 538)

52

1-2. Opening, closing and locking the doors

■ Door lock switch

Locks all doors Unlocks all doors

■ Inside lock button

Locks the door Unlocks the door Pulling the door handle can open the front door even if the lock button is in the lock posi- tion.

53

1-2. Opening, closing and locking the doors

Rear door child-protector lock

The door cannot be opened from inside the vehicle when the lock is set.

These locks can be set to prevent children from opening the rear doors. Push down on each rear door switch to lock both rear doors.

Automatic door locking and unlocking systems

The following functions can be set or canceled:

Function

Shift position linked door locking function Shift position linked door unlocking function

Speed linked door lock- ing function

Driver's door linked door unlocking function (vehicles without smart key system) Driver's door linked door unlocking function (vehicles with smart key system)

Operation

Shifting the shift lever out of P locks all doors.

Shifting the shift lever to P unlocks all doors.

All the doors are locked when the vehicle speed is approximately 12 mph (20 km/h) or higher.

All the doors are unlocked when the driver's door is opened within 10 seconds after turning the engine switch to “ACC” or “LOCK”.

All the doors are unlocked when the driver's door is opened within 10 seconds after turning the “ENGINE START STOP” switch off.

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1

1-2. Opening, closing and locking the doors

■ Setting and canceling the functions

To switch between setting and canceling, follow the procedure below:

STEP 1

STEP 2

Vehicles without smart key system: Close all the doors and turn the engine switch to the “ON” position. (Perform step 2 within 10 seconds.) Vehicles with smart key system: Close all the doors and switch the “ENGINE START STOP” switch to IGNITION ON mode. (Perform step 2 within 10 sec- onds.)

Shift the shift lever to P or N, and press and hold the driver's door lock switch ( ) for approximately 5 seconds and then release it.

or

to

corresponding

The shift lever and switch posi- tions the desired function to be set are shown as follows. Use the same procedure to can- cel the function.

Function

Shift lever position Driver’s door lock switch position

Shift position linked door lock- ing function Shift position linked door unlocking function Speed linked door locking func- tion Driver's door linked door unlock- ing function

55

1-2. Opening, closing and locking the doors

When the setting or canceling operation is complete, all doors are locked and then unlocked.

■When locking the doors using the key

Vehicles without smart key system The door cannot be locked if the key is in the engine switch. Vehicles with smart key system The door cannot be locked if the “ENGINE START STOP” switch is in ACCESSORY or IGNITION ON mode, or the electronic key is left inside the vehicle. Depending on the position of the electronic key, the key may not be detected correctly and the door may be locked.

■Customization that can be configured at Toyota dealer

Settings (e.g. door unlocking function) can be changed. (Customizable features →P. 582)

CAUTION

■To prevent an accident

Observe the following precautions while driving the vehicle. Failing to do so may result in a door opening and an occupant falling out, resulting in death or serious injury. ●Always use a seat belt. ●Always lock the doors. ●Ensure that all doors are properly closed. ●Do not pull the inside handle of the doors while driving.

The doors may be opened and the passengers are thrown out of the vehi- cle and it may result in serious injury or death. Be especially careful of the front doors, as they may be opened even if the inside lock buttons are in the locked position.

●Set the rear door child protector locks when children are seated in the rear

seats.

56

1-2. Opening, closing and locking the doors Back door

The back door can be locked/unlocked and opened by the following procedures. ■ Locking and unlocking the back door

Door lock switch →P. 53
Entry function (vehicles with smart key system) →P. 34
Wireless remote control →P. 46
Key →P. 52

■ Opening the back door from outside the vehicle

Back door opener

Raise the back door while pushing up the back door opener switch.

Wireless remote control (vehicles with power back door) →P. 46

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1-2. Opening, closing and locking the doors

■ Opening the back door from inside the vehicle (vehicles

with power back door)

Push and hold the switch to open/close.

Pushing the switch again while the power back door is operat- ing will cause the operation to reverse.

Power back door switch (vehicles with power back door)

Push the switch to close.

Pushing the switch again while the power back door is closing will cause it to open again.

A buzzer sounds and the emergency flashers flash twice to indicate that the back door has been opened/closed. The back door can be opened even if it is locked. Lock the back door again when you leave the vehicle. The back door will not lock auto- matically after it has been opened and then closed.

58

1-2. Opening, closing and locking the doors

Canceling the power back door system (vehicles with power back door)

Turn the main switch in the glove box off to disable the power back door system.

On Off A buzzer sounds twice and the back door can then not be opened with the wireless remote control or power back door switch.

■Back door strap

Use the strap when closing.

59

1-2. Opening, closing and locking the doors

■If the back door opener is inoperative

The back door can be operated from the inside.

STEP 1

Remove the cover.

STEP 2

Turn the lever.

■The power back door can be opened when

●The “ENGINE START STOP” switch is in IGNITION ON mode, and the

shift lever is in P.

●The “ENGINE START STOP” switch is in OFF or in ACCESSORY mode. The power back door can be opened even when the glass hatch is opened. The glass hatch will not be closed when the power back door is being closed. Close the glass hatch manually.

■Jam protection function (vehicles with power back door)

If anything obstructs the power back door while it is closing/opening, the back door will automatically operate in the opposite direction.

60

1

1-2. Opening, closing and locking the doors

■If the power back door does not work

The back door must be initialized. To initialize, close the back door com- pletely by hand.

■Back door closer (vehicles with power back door)

In the event that the back door is left slightly open, the back door closer will automatically close it to the fully closed position.

■Fall-down protection function (vehicles with power back door)

If excessive force is applied to the back door while it is opening automati- cally, the power back door will stop at that position, preventing itself from fall- ing down.

■Customization that can be configured at Toyota dealer

Settings (e.g. wireless remote control) can be changed. (Customizable features →P. 582)

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1-2. Opening, closing and locking the doors

CAUTION

■Caution while driving

●Keep the back door closed while driving.

If the back door is left open, it may hit near-by objects while driving or lug- gage may be unexpectedly thrown out, causing an accident. In addition, exhaust gases may enter the vehicle, causing death or a seri- ous health hazard. Make sure to close the back door before driving.

●Before driving the vehicle, make sure that the back door is fully closed. If the back door is not fully closed, it may open unexpectedly while driving, causing an accident.

●Never let anyone sit in the luggage compartment. In the event of sudden

braking or a collision, they are susceptible to death or serious injury.

■When children are in the vehicle Observe the following precautions. Failure to do so may result in death or serious injury. ●Do not leave children alone in the luggage compartment.

If a child is accidentally locked in the luggage compartment, they could have heat exhaustion.

●Do not allow a child to open or close the back door.

Doing so may cause the back door to operate unexpectedly, or cause the child’s hands, head, or neck to be caught by the closing back door.

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CAUTION

■Operating the back door

Observe the following precautions. Failure to do so may cause parts of the body to be caught, resulting in death or serious injury. ●Remove any heavy loads, such as snow and ice, from the back door before opening it. Failure to do so may cause the back door to fall closed again after it is opened.

●When opening or closing the back door, thoroughly check to make sure

the surrounding area is safe.

●If anyone is in the vicinity, make sure they are safe and let them know that

the back door is about to open or close.

●Use caution when opening or closing the back door in windy weather as it

may move abruptly in strong wind.

●The back door may fall if it is not opened fully. It is more difficult to open or close the back door on an incline than on a level surface, so beware of the back door unexpectedly opening or closing by itself. Make sure that the back door is fully open and secure before using the luggage compartment. ●When closing the back door, take extra care to prevent your fingers etc. from being caught.

●When closing the back door, make sure to press it lightly on its outer surface. If the back door strap is used to fully close the back door, it may result in hands or arms being caught.

●Do not pull on the back door damper stay to close the back door, and do

not hang on the back door damper stay. Doing so may cause hands to be caught or the back door damper stay to break, causing an accident.

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1-2. Opening, closing and locking the doors

CAUTION

●Do not attach any accessories other than genuine Toyota parts to the back door. Such additional weight on the back door may cause the back door to fall closed again after it is opened.

■Back door closer (vehicles with power back door)

It

●In the event that the back door is left slightly open, the back door closer will automatically close it to the fully closed position. takes several seconds before the back door closer begins to operate. Be careful not to catch fingers or anything else in the back door, as this may cause bone fractures or other serious injuries.

●Use caution when using the back door closer as it still operates when the

power back door system is canceled.

■Power back door

Observe the following precautions when operating the power back door. Failure to do so may cause death or serious injury. ●Check the safety of the surrounding area to make sure there are no obsta-

cles or anything that could cause any of your belongings to get caught.

●If anyone is in the vicinity, make sure they are safe and let them know that

the back door is about to open or close.

●If the power back door main switch is turned off while the back door is operating during automatic operation, the back door stops operating. Take extra care when on an incline, as the back door may open or close sud- denly.

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CAUTION

●On an incline, the back door may fall after it opens automatically. Make

sure the back door is fully open and secure.

●In the following situations, the power back door may detect an abnormality and automatic operation may be stopped. In this case, the back door has to be operated manually. Take extra care in this situation, as the stopped back door may suddenly fall, causing an accident. • When the back door contacts an obstacle • Vehicles without smart key system: When the battery voltage suddenly drops, such as when the engine switch is turned to the “ON” position or the engine is started during automatic operation

• Vehicles with smart key system: When the battery voltage suddenly drops, such as when the “ENGINE START STOP” switch is turned to IGNITION ON mode or the engine is started during automatic opera- tion

●Do not attach any accessories other than genuine Toyota parts to the back door. The power back door may not operate, causing itself to malfunction, or the back door may fall closed again after it is opened.

●In cases such as when replacing tires, make sure to turn off the power back door main switch. Failure to do so may cause the back door to oper- ate unintentionally if the power back door switch is accidentally touched, resulting in hands and fingers being caught and injured.

■Jam protection function (vehicles with power back door)

Observe the following precautions. Failure to do so may cause death or serious injury. ●Never use any part of your body to intentionally activate the jam protection

function.

●The jam protection function may not work if something gets caught just before the back door fully closes. Be careful not to catch fingers or any- thing else.

●The jam protection function may not work depending on the shape of the

object that is caught. Be careful not to catch fingers or anything else.

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1-2. Opening, closing and locking the doors

NOTICE

■Back door damper stays

The back door is equipped with damper stays that hold the back door in place. Observe the following precautions. Failure to do so may cause damage to the back door damper stay, resulting in malfunction.

●Do not attach any foreign objects, such as stickers, plastic sheets, or adhesives to the damper stay rod.

●Do not touch the damper stay rod with

gloves or other fabric items.

●Do not attach any accessories other than genuine Toyota parts to the back door.

●Do not place your hand on the damper

stay or apply lateral forces to it.

■To prevent back door closer malfunction

Do not apply excessive force to the back door while the back door closer is operating.

■To prevent damage to the power back door

●Make sure that there is no ice between the back door and frame that would prevent movement of the back door. Operating the power back door when excessive load is present on the back door may cause a malfunc- tion.

●Do not apply excessive force to the back door while the power back door

is operating.

●Take care not to damage the sensors (installed on the right and left edges of the power back door) with a knife or other sharp object. If the sensor is disconnected, the power back door will not operate in automatic operation.

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1-2. Opening, closing and locking the doors Glass hatch∗

The glass hatch can be opened using the glass hatch opener or wire- less remote control. ■ Wireless remote control (vehicles without smart key sys-

tem) →P. 46

■ Entry function (vehicles with smart key system)

→P. 34

■ Glass hatch opener

Press and hold the button to pop up the glass hatch. Raise The glass hatch can be opened only when the back door is closed.

■Opening and closing the glass hatch

●Make sure that the rear wiper is switched off. ●Do not rotate the rear wiper arm while the glass hatch is opening. (If the rear wiper arm is rotated, close the glass hatch as it is then switch on the wiper. The rear wiper arm will return to the correct position automatically after wiping.)

●Make sure that the back door is closed before closing the glass hatch.

∗: If equipped 67

1-2. Opening, closing and locking the doors

CAUTION

■While driving

●Keep the glass hatch closed while driving.

If the glass hatch is left open, it may hit near-by objects while driving or luggage may be unexpectedly thrown out, causing an accident. In addition, exhaust gases may enter the vehicle, causing death or a seri- ous health hazard. Make sure to close the glass hatch before driving.

●Before driving the vehicle, make sure that the glass hatch is fully closed. If the glass hatch is not fully closed, it may open unexpectedly while driving, causing an accident.

■When children are in the vehicle

Do not allow a child to open or close the glass hatch. Doing so may cause the glass hatch to operate unexpectedly, or cause the child's hands, head, or neck to be caught by the closing glass hatch.

■Operating the glass hatch

Observe the following precautions. Failure to do so may cause parts of the body to be caught, resulting in death or serious injury. ●Remove any heavy loads, such as snow and ice, from the glass hatch before opening it. Failure to do so may cause the glass hatch fall closed again after it is opened.

●When opening or closing the glass hatch, thoroughly check to make sure

the surrounding area is safe.

●If anyone is in the vicinity, make sure they are safe and let them know that

the glass hatch is about to open or close.

●Use caution when opening or closing the glass hatch in windy weather as

it may move abruptly in strong wind.

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CAUTION

1-2. Opening, closing and locking the doors

●The glass hatch may fall if it is not opened fully. It is more difficult to open or close the glass hatch on an incline than on a level surface, so beware of the glass hatch unexpectedly opening or closing by itself. Make sure that the glass hatch is fully open and secure before using luggage compart- ment. Also pay attention to your per- sonal belongings such as bags and ties.

the

●When closing the glass hatch, take extra care to prevent your fingers etc. from being caught. Also pay attention to your personal belongings such as bags and ties.

●When closing the glass hatch, make sure to press it lightly on its outer sur- face.

●Do not pull on the glass hatch damper stay to close the glass hatch, and

do not hang on the glass hatch damper stay. Doing so may cause hands to be caught or the glass hatch damper stay to break, causing an accident.

●Do not attach any accessories other than genuine Toyota parts to the glass hatch. Such additional weight on the glass hatch may cause the glass hatch to fall closed again after it is opened, resulting in death or seri- ous injury.

●Do not open the glass hatch while the rear wiper is switched on. (If the rear wiper is switched on while the glass hatch is opening, the wiper motor drive disc is swinging at the door panel.)

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1-2. Opening, closing and locking the doors

CAUTION

●Do not insert any object in the wiper

motor drive disc.

●Do not close the glass hatch while the rear wiper is switched on. The rear

wiper arm may be restarted suddenly after closing the glass hatch.

NOTICE

■Glass hatch damper stays

The glass hatch is equipped with damper stays that hold the glass hatch in place. Observe the following precautions.Failure to do so may cause dam- age to the glass hatch damper stay, resulting in malfunction.

●Do not attach any foreign objects, such as strikers, plastic sheets, or adhesives to the damper stay rod.

●Do not touch the damper stay rod with

gloves or other fabric items.

●Do not attach any accessories other than genuine Toyota parts to the glass hatch.

●Do not place your hand or foot on the damper stay or apply lateral forces to it.

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1-3. Adjustable components (seats, mirrors, steering wheel) Front seats

Manual seat

Seat position adjustment lever Seatback angle adjustment lever Vertical height adjustment lever (driver’s side only) Seat cushion (front) angle adjustment knob (driver’s side only) Pull up the lever until the lock is completely released.

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1-3. Adjustable components (seats, mirrors, steering wheel)

Power seat

Seat position adjustment switch Seatback angle adjustment switch Seat cushion (front) angle adjustment switch (driver’s side only) Vertical height adjustment switch (driver’s side only) Driver’s seat leg support adjustment switch (if equipped) Seat lumbar support adjustment switch (driver’s side only)

Active head restraints

When the occupant’s lower back presses against the seatback during a rear-end collision, the head restraint moves slightly for- ward and upward to help reduce the risk of whiplash to the seat occupant.

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1-3. Adjustable components (seats, mirrors, steering wheel)

■Active head restraints

Even small forces applied to the seatback may cause the head restraint to move. Pushing up a locked head restraint forcibly may cause the inner struc- ture of the head restraint to appear. This does not indicate a problem.

Inner structure

During rear-end collision

CAUTION

■Seat adjustment

●Be careful that the seat does not hit passengers or luggage. ●Do not recline the seat more than necessary when the vehicle is in motion

to reduce the risk of sliding under the lap belt. If the seat is too reclined, the lap belt may slide past the hips and apply restraint forces directly to the abdomen or your neck may contact the shoulder belt, increasing the risk of death or serious injury in the event of an accident.

●Manual seat only: After adjusting the seat, make sure that the seat is

locked in position.

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1-3. Adjustable components (seats, mirrors, steering wheel) Rear seats

■ Second seats

Seat position adjustment lever Seatback angle adjustment lever Pull up the lever until the lock is completely released.

■ Third seats

The third seats do not have a seat adjustment function.

Moving a second seat for third seat access

■ Getting in the vehicle (right side only)

Pull up the lever and fold down the seatback. The seat will slide forward. Move the seat to the front-most position.

74

1-3. Adjustable components (seats, mirrors, steering wheel)

■ Getting out of the vehicle (right side only)

Lift the lever on the side of the seatback and fold down the seat- back. The seat will slide forward. Move the seat to the front-most position.

■ After passengers have entered/exited the vehicle

Lift up the seatback and slide the seat backward until it locks.

Folding down the second seats

■ Before folding down the second seats STEP 1

Stow the rear center seat belt buckle.

STEP 2

Pass the outer seat belts through the seat belt hangers and secure the seat belt plates.

This prevents the shoulder belt from being damaged. Make sure that the seat belts are removed from the hangers before using them.

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1-3. Adjustable components (seats, mirrors, steering wheel)

■ Folding down the second seats

From inside

From outside (if equipped)

Pull the lever to unlock the seat- back and then fold the seatback down.

Pull the lever. L: Left side and center second

seats

R:Right side second seat

■ After folding down the second seats

Slide the folded second seats to the rear-most position.

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1-3. Adjustable components (seats, mirrors, steering wheel)

Folding down the third seats

■ Before folding down the third seats STEP 1

Stow the third seat belt buckles.

STEP 2

■ Folding down the third seats

Pass the seat belts through the seat belt hangers.

This helps to prevent the shoulder belts from being damaged. Make sure that the seat belts are removed from the hangers before using them.

While pulling the straps, fold down the seatbacks.

The head restraints will fold down automatically when the straps are pulled.

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1-3. Adjustable components (seats, mirrors, steering wheel)

■ Returning the third seats STEP 1

Pull the straps and raise the seatbacks until they lock.

STEP 2

Raise the head restraints.

Removing the second center seat

■ Before removing the second center seat STEP 1

Take out the side table from the console box.

STEP 2

Lower the second center seat head restraint to the lowest position. (→P. 82)

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1-3. Adjustable components (seats, mirrors, steering wheel)

■ Removing the second center seat STEP 1

Fold down the second center seatback while pulling the seat- back lock release strap.

STEP 2

STEP 3

Pull the lock release lever to remove the second center seat.

Stow the second center seat in the console box.

STEP 4

Make sure that the seat is securely locked in position and close the console box door.

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1-3. Adjustable components (seats, mirrors, steering wheel)

Installing the second center seat

■ Before installing the second center seat STEP 1

Take out the second center seat from the console box.

STEP 2

Remove the side table, if used, from the second seat. (→P. 387)

■ Installing the second center seat STEP 1

Fully engage the front pins with the hooks, and swing the second center seat downward. Push down on the second center seat to engage the rear pin locks.

Unfold the seatback and lock it.

Stow the side table in the console box.

STEP 2

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1-3. Adjustable components (seats, mirrors, steering wheel)

CAUTION

■When adjusting a rear seat or removing the second center seat

●Be careful that the seat does not hit passengers or luggage. ●Do not recline the seat more than necessary when the vehicle is in motion to reduce the risk of sliding under the lap belt. If the seat is too reclined, the lap belt may slide past the hips and apply restraint forces directly to the abdomen or your neck may contact the shoulder belt, increasing the risk of death or serious injury in the event of an accident.

●Be careful not to get your hands or feet caught in the seat.

■Before folding down the rear seats

Do not fold down a rear seat when there are passengers sitting in the rear seats or when there is luggage placed on the rear seats.

■After adjusting the seats

Observe the following precautions. Failure to do so may result in death or serious injury. ●Make sure that the seat and seatback are securely locked in position by

lightly rocking them back and forth.

●Second center seat: Make sure the seat is locked in place by trying to

shake the seatback and lift up the rear part of the seat cushion.

●Check that the seat belts are not twisted or caught under the seat.

■Caution while driving

Keep the console box closed. Injuries may result in the event of an accident or sudden braking.

NOTICE

■When folding down the second seats

Do not fold the seatback forward with the luggage cover hooks attached.

■Removed second center seat

Avoid putting heavy loads on the seat. The metallic seat pins may be dam- aged, and you may be unable to correctly reinstall the seat.

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1-3. Adjustable components (seats, mirrors, steering wheel) Head restraints

Head restraints are provided for all seats.

Front seats

Vertical adjustment

Up Pull the head restraints up. Down Push the head restraint down while pushing the lock release button.

Angle adjustment (if equipped)

Up Pull the head restraints up. Down Push the head restraint down while pushing the lock release