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OWNER’S WARRANTY RESPONSIBILITIES


WHAT IS NOT COVERED


California Emission Control Warranty


These warranty obligations do not apply to failures or noncompliance caused by: • The use of replacement parts not certified in accordance with


aftermarket parts certification regulations.


• The use of replacement parts not equivalent in quality or design to


original equipment parts.


Provisions under the “What Is Not Covered” section of the New Vehicle Limited Warranty also apply to this warranty.


You are responsible for performance of the required maintenance indi- cated in the Owner’s Manual and the Scheduled Maintenance Guide. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but Toyota cannot deny warranty coverage solely for the lack of receipts or your failure to ensure the performance of all scheduled maintenance.


You are responsible for presenting your vehicle to a Toyota dealership as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.


You should also be aware that Toyota may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper main- tenance or unapproved modifications.


If you have any questions regarding your warranty rights and responsi- bilities, you should contact the Toyota Customer Assistance Center at (800)331-4331 or the California Air Resources Board, Mobile Source Control Division, at 9528 Telstar Avenue, P.O. Box 8001, El Monte, CA 91734-8001.


Your Warranties in Detail


21


California Emission Control Warranty


PARTS LIST: LONG-TERM EMISSION DEFECT WARRANTY The parts listed here are covered for seven years or 70,000 miles from the vehicle’s in-service date, whichever occurs first.


Air/Fuel Metering System • Air-fuel ratio sensor on Highlander • Engine control computer (engine control module) • Fuel pump on Sienna • Mass air flow sensor on Tacoma equipped with 2RZ-FE and 3RZ-FE • Throttle body


Air Induction System • Intake manifold and intake air surge tank • Intake manifold gasket on MR2 Spyder


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Your Warranties in Detail


Catalyst System • Catalytic converter (warm-up three-way catalyst) • Exhaust center pipe on Avalon, Corolla Matrix 4WD, Highlander


equipped with 1MZ-FE, Tacoma and Tundra equipped with 5VZ-FE • Exhaust front pipe on Avalon, Camry, Camry Solara, Celica, Corolla, Corolla Matrix 2WD, ECHO, Highlander equipped with 1MZ-FE, Land Cruiser, MR2 Spyder, Sequoia, Sienna, Tacoma, Tundra and 4Runner • Exhaust manifold on Avalon, Camry, Camry Solara, Highlander, Land Cruiser, MR2 Spyder, RAV4, Sequoia, Sienna, Tundra equipped with 2UZ-FE and 4Runner


• Exhaust manifold gasket on Land Cruiser, Sequoia, Tundra equipped


with 2UZ-FE and 4Runner


• Right exhaust manifold gasket on Sienna and on Avalon, Camry,


Camry Solara and Highlander models equipped with 1MZ-FE


Evaporative Control System • Charcoal canister on Highlander, Land Cruiser and 4Runner • Fuel tank


Ignition System • Knock sensor on Land Cruiser, MR2 Spyder, Sequoia, Tacoma


equipped with 5VZ-FE, Tundra and 4Runner


California Emission Control Warranty


MAINTENANCE


You are responsible for performance of the required maintenance indi- cated in the Owner’s Manual and the Scheduled Maintenance Guide. Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any failure or noncompliance caused by lack of maintenance is not covered by this warranty.


When maintenance and repairs are paid for by you, these services may be performed by you or by any automotive service provider you choose. Toyota will not deny a warranty claim simply because you used a service provider other than a Toyota dealership for mainte- nance and repairs. However, any failure or non-compliance caused by improper maintenance or repairs is not covered by this warranty.


Your Warranties in Detail


23


California Emission Control Warranty


REPLACEMENT PARTS


IF YOUR VEHICLE FAILS A SMOG-CHECK TEST


To ensure optimum performance and maintain the quality built into your vehicle’s emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems.


Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use non-Genuine Toyota Parts for maintenance and repairs. However, use of replace– ment parts that are not equivalent in quality to Genuine Toyota Parts may impair the effectiveness of the emission control systems.


If you use replacement parts that have maintenance or replacement schedules different from those of Genuine Toyota Parts, you must follow the maintenance and replacement schedules for the parts you are using. In addition, you should ensure that such parts are warranted by their manufacturers to be equivalent to Genuine Toyota Parts.


If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an autho- rized Toyota dealership and present a copy of the smog-check test report. Also, take your maintenance records in case they are needed.


If your claim qualifies for coverage, the dealership will repair your vehi- cle within 30 days (unless a shorter period is required by law). If your claim is denied, Toyota will notify you in writing of the reason within the same period. If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or a delay is caused by factors beyond the control of Toyota or the dealership.


For information on how to obtain service under the Emission Defect Warranty, see page 29, “Obtaining Warranty Service.”


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Your Warranties in Detail


California Emission Control Warranty


REPAIR DELAYS


IF YOU HAVE QUESTIONS


If a Toyota dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Toyota’s provisions for emergency warranty repairs. See page 29 for details.


If you have questions or concerns about your vehicle’s California emis- sion warranty coverage, please follow the steps described under “If You Need Assistance” on pages 4–5. You may also request information from or report complaints to:


California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box 8001
El Monte, CA 91734-8001
(800)242-4450


Vehicles equipped with a California Certified Emission Control System that are registered and operated in California or any state that adopts California emission warranty provisions are covered by this warranty. Currently, Massachusetts and Vermont are the only other states to which this warranty applies. Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty (see page 14).


Your Warranties in Detail


25


Tire Limited Warranty


OBTAINING WARRANTY SERVICE


ORIGINAL EQUIPMENT TIRE MANUFACTURERS


The tires that come as original equipment on your vehicle are warranted by their manufacturer and not Toyota. A separate warranty statement for the tires is in your glove box.


To obtain service for a tire defect, take the tire to an authorized dealer of the tire manufacturer. (Refer to your local phone directory for dealer locations.) Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer.


For additional warranty information or service assistance, contact the tire manufacturer directly.


Michelin/BFGoodrich P.O. Box 19001
Greenville, SC 29602
(800)847-3435


Toyo Tire (U.S.A.) Corporation 6261 Katella Ave., Ste. 2B Cypress, CA 90630
(800)442-8696


Yokohama Tire Corporation 601 South Acacia Avenue Fullerton, CA 92831
(800)722-9888


Bridgestone/Firestone One Bridgestone Park Nashville, TN 37214
(800)847-3272


Continental General Tire 1800 Continental Blvd. Charlotte, NC 28273
(800)847-3349


Goodyear Dunlop Tires North America, Ltd. P.O. Box 1109
Buffalo, NY 14240
(800)548-4714


Goodyear Tire and Rubber Co. 1144 East Market Street Akron, OH 44316
(800)321-2136


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Your Warranties in Detail


Operation and Maintenance


GENERAL INFORMATION


WHERE TO GO FOR MAINTENANCE


You are responsible for ensuring that your Toyota is operated and main- tained according to the instructions in the Owner’s Manual and the Scheduled Maintenance Guide.


You may have maintenance performed on your vehicle by any qualified person or facility. However, Toyota recommends having maintenance performed by an authorized Toyota dealership.


You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time of service and a description of service performed and/or parts installed. For your conve- nience, a maintenance log is included in the Scheduled Maintenance Guide. If you sell your vehicle, you should give your maintenance records to the new owner.


Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, damage or failures caused by lack of proper maintenance are not covered under warranty.


Toyota dealership technicians are specially trained to maintain and repair Toyota vehicles. They stay current on the latest service information through Toyota technical bulletins, service publications and training courses. Many are also certified through the Toyota Certification Program, which involves a series of rigorous written examinations. Feel free to ask any Toyota dealership to show you its technicians’ credentials.


You can be confident you’re getting the best possible service for your vehicle when you take it to a Toyota dealership. Plus, a Toyota dealer- ship will always use Genuine Toyota Parts designed specifically for your vehicle.


Your Responsibilities


27


Operation and Maintenance


REPLACEMENT PARTS


Warranty coverage is not dependent upon the use of any particular brand of replacement parts. However, Toyota recommends using only Genuine Toyota Parts when you need to replace a part on your vehicle. Like all Toyota products, Genuine Toyota Parts are built to the highest standards of quality, durability and performance. They are also designed to fit your vehicle’s exact specifications.


Your Toyota dealership maintains an extensive inventory of Genuine Toyota Parts to meet your vehicle service needs. And because it is linked electronically to Toyota’s Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock.


Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or the remainder of any applicable New Vehicle Limited Warranty, whichever is longer. Non–Genuine Toyota Parts, or any damage or failures resulting from their use, are not covered by any Toyota warranty.


28


Your Responsibilities


Obtaining Warranty Service


BY GEOGRAPHIC REGION


EMERGENCY REPAIRS


In the United States, U.S. Territories and Canada To obtain warranty service in the United States, U.S. territories or Canada, take your vehicle to an authorized Toyota dealership. If your vehicle cannot be driven, contact your nearest Toyota dealership for towing assistance. You do not have to pay for towing to the nearest Toyota deal- ership if your vehicle is inoperable due to failure of a warranted part.


Outside the United States, U.S. Territories and Canada If you are using your vehicle outside the United States, U.S. territories and Canada and need warranty service, contact a local Toyota dealer- ship. Please note, however, that your vehicle may not be repaired free of charge because the local Toyota distributor may have no obligation to provide warranty service for your vehicle, and/or your vehicle may not comply with local regulatory or environmental requirements.


If your vehicle is inoperable or unsafe to drive and there is no Toyota dealership reasonably available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for any of the repairs that are cov- ered by warranty. To receive reimbursement, present to an authorized Toyota dealership your paid repair invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer’s suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by Toyota’s recom- mended time allowance for the repair.


If your vehicle requires emergency repair, Toyota assumes no liability for subsequent failures caused by improper repairs or the use of non- Genuine Toyota Parts unless you have the vehicle properly repaired in a timely manner. To ensure that warranty coverage remains intact, have your vehicle inspected by an authorized Toyota dealership as soon as possible after an emergency repair.


Your Responsibilities


29


Notes


30


Notes


31


Notes


32


Owner Information Change Form


Check one:


Same owner, name and/or address has changed


New owner, purchased vehicle used


E V V


Same owner, additional driver who should receive product/safety updates


Vehicle Identification Number (required to process change)


Mr.


Mrs.


Ms.


Miss


Dr.


Effective date of this information


Mo.


Day


Year


First name


M.I.


Last name


Check here if address below is for company


Company name


Street address or P.O. Box


Apt. or suite number


City


– Home phone number





State


– Work phone number



Social Security Number (optional; for Toyota customer reference only)


– Zip code


Extension


This information is obtained solely for the use of Toyota Motor Sales, U.S.A., Inc. Toyota occasionally sends special promotional offers to registered owners. Check here if you prefer not to receive these offers. ■


If your name or address has changed or you purchased your Toyota as a used vehicle, please complete and mail the attached card, even if your warranty coverage has expired. This will enable Toyota to contact you with important product or safety updates concern- ing your vehicle. If the card is no longer attached, please call the Toyota Customer Assistance Center at (800) 331-4331.


■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ’03 Corolla U (L/O 0201)


You should know as much about the quality and importance of proper maintenance of your new vehicle as the people who built it.


The Toyota authorized Repair Manual tells you how to maintain your vehicle and enables you to correctly perform your own maintenance.


The best way to keep your new vehicle in top running order is to maintain it properly from the moment you drive it off the showroom floor.


The Toyota authorized Repair Manual is packed with literally everything you need to know to perform your own maintenance in virtually every area of your new vehicle.


2003 MY COROLLA_U (OM12744U)


’03 Corolla U (L/O 0201)


Maintenance procedures for the engine, chassis, body, electrical system, and more, are clearly explained and illustrated.


Periodic maintenance and tune−up


Periodic maintenance and tune−up helps to pre- vent small problems from growing into larger ones lat- er on. The repair manual outlines exactly what main- tenance is required and clearly explains how to do the work yourself step−by−step.


Areas covered include such things as spark plug re- placement, valve clearance adjustment and engine oil and filter replacement.


Where to obtain the


Repair Manual


The repair manual for COROLLA, written in English, may be purchased as applicable from any Toyota dealer. Pub. Name: 2003 COROLLA Repair Manual Pub. No.: RM938U1 (Maintenance,


Preparation, Service specifications and Diagnostics) RM938U2 (Engine, Chassis and Body)


2003 MY COROLLA_U (OM12744U)


’03 Corolla U (L/O 0201)


WE REALLY CARE ABOUT YOU Ċ PLEASE BUCKLE UP


Toyota has made a special effort to encourage use of seat belts.


Toyota belts are:


D Comfortable D Easy to use D Convenient


We encourage you to use your belts every time you drive.


2003 MY COROLLA_U (OM12744U)


’03 Corolla U (L/O 0201)


eU−7


Quick index D If a service reminder indicator or warning buzzer comes on D If your vehicle will not start D If your engine stalls while driving D If your vehicle overheats D If you have a flat tire D If your vehicle needs to be towed D Tips for driving during break−in period D How to start the engine D General maintenance Gas station information Fuel type:


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85
170
173
173
174
182
144
158
197


UNLEADED gasoline, Octane Rating 87 (Research Octane Number 91) or higher See page 144 for detailed information.


Fuel tank capacity:


50 L (13.2 gal., 11.0 lmp. gal.)


Engine oil:


API grade SL “Energy−Conserving” or ILSAC multigrade engine oil is recommended. See page 210 for detailed information.


Automatic transmission fluid:


Automatic transmission fluid Type T−IV See page 236 for detailed information.


Tire information: See pages 214 through 219. Tire pressure: See page 237.


2003 MY COROLLA_U (OM12744U)


Publication No. OM12744U Part No. 01999-12744
Printed in Japan 01−0201−00


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