2011 Mercedes-benz R Class Owners Manual

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BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 1 Version: 3.0.3.5 R-Class Operator's Manual BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 2 Version: 3.0.3.5 Symbols Registered trademarks: RAdBlue® is a registered trademark of the Association of German Automobile Manufacturers (VDA). RBabySmart™ is a registered trademark of the Siemens Automotive Corp. RBluetooth® is a registered trademark of the Bluetooth SIG Inc. RESP® and PRE-SAFE® are registered trademarks of Daimler AG. RHomeLink® is a registered trademark of Prince, a Johnson Controls Company. RSIRIUS and related brands are registered trademarks of SIRIUS XM Radio Inc. In this Operator's Manual you will find the following symbols: G Warning Warning notices draw your attention to hazards that endanger your health or life, or the health or life of others. ! Warning notices draw your attention to hazards that could cause damage to your vehicle. i Practical tips or other information that could be helpful to you. This symbol indicates instructions that you must follow. A number of these symbols appearing in succession indicates instructions with several steps. This symbol tells you where to look for further information on a topic. This symbol marks a warning or procedure which is continued on the next page. Display Text in the multifunction display/ Y page YY COMAND display. BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 1 Version: 3.0.3.5 Welcome to the world of Mercedes-Benz Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notices. This will help you to obtain the maximum pleasure from your vehicle and to avoid endangering yourself and others. The equipment or product designation of your vehicle may vary depending on: Rmodel Rorder Rcountry specification Ravailability Mercedes-Benz is constantly updating its vehicles to the state of the art. Mercedes-Benz therefore reserves the right to introduce changes in the following areas: Rdesign Requipment Rtechnical features You cannot therefore base any claims on the data, illustrations or descriptions contained in this manual. The following are integral parts of the vehicle: ROperator's Manual RBrief Instructions1 RService Booklet RSupplements relating to vehicle equipment Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner. The technical documentation team at Daimler AG wishes you safe and pleasant motoring. Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company 1 Canada only. 2515844082 É2515844082fËÍ BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 2 Version: 3.0.3.5 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 3 Version: 3.0.3.5 Contents Index ....................................................... 4 At a glance ........................................... 25 Introduction ......................................... 19 Safety ................................................... 35 Opening and closing ........................... 73 Seats, steering wheel and mirrors .... 97 Lights and windshield wipers .......... 115 Climate control ................................. 131 Driving and parking .......................... 147 On-board computer and displays .... 197 Loading, stowing and features ........ 245 Maintenance and care ...................... 277 Roadside Assistance ........................ 291 Tires and wheels ............................... 319 Technical data ................................... 347 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 4 Version: 3.0.3.5 Index 1, 2, 3 ... 115 V socket ...................................... 266 12 V socket ........................................ 265 4ETS (Electronic Traction System) Function/notes ................................ 69 4MATIC (permanent four-wheel drive) .................................................. 185 ABS (Anti-lock Braking System) Display message ............................ 219 Function/notes ................................ 67 Warning lamp ................................. 239 Accident (notes) ................................ 293 Active service system see Service interval display Adaptive Damping System (ADS) ..... 183 AdBlue® Adding ........................................... 165 Display message ............................ 227 Additional functions (on-board computer) .......................................... 210 ADS (Adaptive Damping System) ..... 183 Air bags Display message ............................ 216 Front air bag (driver, front passenger) ....................................... 39 Important safety information ........... 38 PASSENGER AIRBAG OFF indicator lamp (only Canada) ........... 48 PASSENGER AIRBAG OFF indicator lamp (only USA) ................ 42 Safety guidelines ............................. 37 Side impact air bag .......................... 40 Window curtain air bag .................... 41 Air-conditioning system see Climate control Air dehumidification Activating/deactivating with cooling ........................................... 139 Air distribution Setting ........................................... 142 Air filter (display message) .............. 227 Airflow Setting ........................................... 142 AIRMATIC (display message) ............ 228 AIRMATIC package ............................ 183 Air nozzles see Air vents .................................. 145 Air pressure see Tire pressure Air-recirculation mode Activating/deactivating ................. 143 Air vents ............................................. 145 Important safety information ......... 144 Rear ............................................... 145 Setting the center air vents ........... 145 Setting the side air vents ............... 145 Alarm system see ATA Anti-lock Braking System see ABS Anti-Theft Alarm system see ATA Anti-theft system ATA (Anti-Theft Alarm system) ......... 71 Armrest Adjusting (second row of seats) ..... 104 Ashtray ............................................... 263 ATA (Anti-Theft Alarm system) Activating/deactivating ................... 71 Function ........................................... 71 Switching off the alarm .................... 71 Audio menu (on-board computer) .... 203 AUTO lights see Light sensor Automatic car wash .......................... 284 Automatic transmission DIRECT SELECT lever ..................... 155 Display message ............................ 233 Driving tips .................................... 157 Emergency running mode .............. 160 Kickdown ....................................... 157 Malfunction .................................... 160 Program selector button ................ 158 Pulling away ................................... 151 Starting .......................................... 150 Trailer towing ................................. 158 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 5 Version: 3.0.3.5 Index Standing lamps (front) ................... 124 Turn signals (front) ......................... 124 BAS (Brake Assist System) ................. 68 Battery Charging ........................................ 310 Checking (SmartKey) ....................... 78 Display message ............................ 226 Important safety guidelines (SmartKey) ....................................... 77 Jump-starting ................................. 311 Safety notes .................................. 308 Belt Blind Spot Assist see Seat belts Care Activating/deactivating (on- board computer) ............................ 210 Display message ............................ 229 Function/notes ............................. 191 Trailer towing ................................. 193 AdBlue® ......................................... 353 Adding AdBlue® ............................. 165 BlueTEC Brake fluid Notes ............................................. 355 Brake fluid level ................................ 282 Brake lamp (display message) ......... 222 Brakes ABS .................................................. 67 BAS .................................................. 68 Brake fluid (notes) ......................... 355 Display message ............................ 220 Maintenance .................................. 170 Parking brake ........................ 167, 171 Warning lamp ................................. 236 Braking Breakdown Bulbs Important safety instructions ......... 170 see Accident (notes) see Flat tire Backup lamp .................................. 125 High-beam headlamps ................... 124 License plate lamp ......................... 126 Low-beam headlamps .................... 123 Overview ........................................ 122 Parking lamps ................................ 124 Replacing ....................................... 125 CAC California (Customer Assistance Center) ......... 22 Important notice for retail customers and lessees .................... 20 Calling up a malfunction see Display messages Carpets .......................................... 289 Car wash ........................................ 284 Display ........................................... 287 Gear or selector lever .................... 288 Headlamps ..................................... 286 Notes ............................................. 283 Paint .............................................. 285 Plastic trim .................................... 287 Power washer ................................ 285 Rear view camera .......................... 287 Roof lining ...................................... 289 Seat belt ........................................ 289 Seat covers .................................... 288 Sensors ......................................... 287 Steering wheel ............................... 288 Tail pipes ....................................... 287 Trim strips ..................................... 288 Washing by hand ........................... 285 Wheels ........................................... 285 Windows ........................................ 286 Wiper blades .................................. 286 Wooden trim .................................. 288 Cargo compartment cover ............... 256 Extending ....................................... 257 Cargo compartment enlargement ... 250 Full ................................................. 251 Partial ............................................ 251 Cargo compartment floor ................. 294 Cargo net Attaching ....................................... 259 Important safety information ......... 258 Cargo tie down rings ......................... 255 CD player/CD changer (on-board computer) .......................................... 203 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 6 Version: 3.0.3.5 Index Center console ..................................... 31 2nd row of seats ............................ 249 Central locking Automatic locking (on-board computer) ...................................... 208 SmartKey ......................................... 74 Changing bulbs Headlamps ..................................... 121 Changing gears .................................. 157 Changing the bulbs Removing/replacing the cover (front wheel arch) .......................... 123 Changing the programming SmartKey ......................................... 77 Child-proof locks Rear doors ....................................... 66 Special seat belt retractor ............... 61 In the vehicle ................................... 59 Restraint systems ............................ 59 Children Child seat Automatic recognition ..................... 48 Automatic recognition/air bag deactivation, self-test ...................... 50 ISOFIX (LATCH-type child seat anchors) ........................................... 62 Special seat belt retractor ............... 61 Top Tether ....................................... 63 Troubleshooting ............................... 51 Cigarette lighter ................................ 264 Climate control Activating/deactivating ................. 138 Activating/deactivating air- recirculation mode ......................... 143 Controlling automatically ............... 140 Cooling with air dehumidification . . 139 Defrosting the windshield .............. 142 Demisting the windows .................. 143 Dual-zone automatic climate control ........................................... 133 Important safety information ......... 132 Indicator lamp ................................ 140 Multi-zone automatic climate control ........................................... 134 Problems with "cooling with air dehumidification" ........................... 140 Problems with the rear window heating .......................................... 143 Rear control panel ................. 135, 138 Refrigerant ..................................... 355 Setting the air distribution ............. 142 Setting the airflow ......................... 142 Setting the air vents ...................... 145 Setting the temperature ................ 141 Setting the temperature (rear compartment) ................................ 141 Switching the MONO function on/ off .................................................. 142 Switching the rear window heating on/off ............................... 143 Switching the residual heat function on/off .............................. 144 Clock (on-board computer) ............... 206 Cockpit ................................................. 27 Collapsible spare wheel Inflating ......................................... 305 see Emergency spare wheel Combination switch .......................... 119 Compass ............................................ 276 Calling up ....................................... 276 Consumption statistics (on-board computer) .......................................... 210 Convenience closing feature .............. 89 Convenience opening feature ............ 89 Coolant (engine) Antifreeze/corrosion inhibitor ....... 357 Checking the level ......................... 281 Display message ............................ 224 Notes ............................................. 355 Temperature gauge ........................ 202 Cooling see Climate control Crash-responsive emergency lighting ............................................... 121 Cruise control .................................... 173 Cruise control lever ....................... 173 Display message ............................ 229 Cup holder ......................................... 260 Center console .............................. 260 second row of seats ....................... 261 third row of seats ........................... 262 Current fuel consumption (on- board computer) ............................... 211 Customer Assistance Center (CAC) ............................................... 22 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 7 Version: 3.0.3.5 Index Customer Relations Department ....... 22 Dashboard see Cockpit Date (on-board computer) ................ 206 Daytime driving lights Display message ............................ 223 Switching on/off (on-board computer) ...................................... 206 Delayed switch-off Exterior lighting (on-board computer) ...................................... 207 Interior lighting (on-board computer) ...................................... 208 Diesel particle filter .......................... 169 Digital speedometer Displaying ...................................... 202 Setting the unit (on-board computer) ...................................... 205 DIRECT SELECT lever see Automatic transmission Display (cleaning instructions) ........ 287 Display messages Brakes ........................................... 219 Calling up (on-board computer) ..... 213 Clearing (on-board computer) ........ 213 Driving systems ............................. 228 Engine ............................................ 224 Lamps ............................................ 224 Safety systems .............................. 214 Service interval display .................. 282 Tires ............................................... 230 Vehicle ........................................... 233 Distance recorder ............................. 202 Distance warning function (vehicles with DISTRONIC) ................. 70 Activating/deactivating (on- board computer) ............................ 210 Distance warning lamp ..................... 243 DISTRONIC ......................................... 175 Display message ............................ 229 Displays in the multifunction display ........................................... 180 Driving tips .................................... 181 Setting the specified minimum distance ......................................... 179 Warning lamp ................................. 243 Door Automatic locking ............................ 81 Automatic locking (on-board computer) ...................................... 208 Display message ............................ 234 Emergency locking ........................... 82 Emergency unlocking ....................... 82 Opening (from inside) ...................... 81 Door control panel Overview .......................................... 33 Doors Important safety notes .................... 80 Drinking and driving ......................... 169 Drinks holder see Cup holder Drive program Automatic ...................................... 158 Driving abroad ................................... 173 Driving on flooded roads .................. 172 Driving safety system EBD (Electronic Brake force Distribution) ..................................... 70 ESP® (Electronic Stability Program) .......................................... 68 Important safety information ........... 67 Driving safety systems 4ETS (Electronic Traction System) ... 69 ABS (Anti-lock Braking System) ....... 67 BAS (Brake Assist System) .............. 68 Distance warning system (vehicles with DISTRONIC) ............... 70 Overview .......................................... 67 Driving systems Blind Spot Assist ............................ 191 Cruise control ................................ 173 DISTRONIC .................................... 175 Level control .................................. 183 PARKTRONIC ................................. 186 Rear axle level control ................... 182 Rear view camera .......................... 189 Driving tips ........................................ 157 DISTRONIC .................................... 181 Downhill gradients ......................... 170 Driving on flooded roads ................ 172 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 8 Version: 3.0.3.5 Index Towing a trailer .............................. 193 Wet road surface ........................... 170 Winter ............................................ 172 DVD audio (on-board computer) ...... 203 EASY-ENTRY feature ......................... 110 3rd row of seats ............................. 105 Activating/deactivating (on- board computer) ............................ 209 EASY-EXIT feature ............................. 110 3rd row of seats ............................. 105 Crash-responsive ........................... 111 EBD (Electronic Brake force Distribution) Display message ............................ 220 Function/notes ................................ 70 Electrical fuses see Fuses Electronic Brake-force Distribution) see EBD Electronic Stability Program see ESP® Electronic Traction Support see 4ETS Emergency call Emergency release see mbrace Fuel filler flap ................................. 162 Vehicle ............................................. 82 Emergency running mode Automatic transmission ................. 160 Emergency spare wheel Storage location ............................ 295 Stowing .......................................... 295 Emergency tensioning device Function ........................................... 58 Safety guidelines ............................. 37 Emissions purification Service and warranty information .... 19 Engine Irregular running ............................ 154 Starting problems .......................... 154 Starting the engine with the key .... 150 Starting with KEYLESS GO ............. 151 Switching off .................................. 152 Warning lamp (engine diagnostics) ................................... 242 Engine electronics Malfunction .................................... 154 Engine emergency stop .................... 317 Engine number .................................. 350 Engine oil Adding ........................................... 280 Checking the oil level ..................... 279 Display message ............................ 226 Lubricant additives ........................ 355 Notes about oil grades ................... 354 Viscosity ........................................ 355 ESP® (Electronic Stability Program) Activating/deactivating ................... 69 Display message ............................ 214 Important safety information ........... 68 Trailer stabilization ........................... 70 Warning lamp ................................. 240 Exhaust check ................................... 169 Exhaust tail pipe (cleaning instructions) ...................................... 287 Exterior lighting see Lights Exterior mirrors Adjusting ....................................... 112 Dipping (automatic) ....................... 113 Folding in/out (automatically) ....... 112 Folding in/out (electrically) ........... 112 Folding in when locking (on-board computer) ...................................... 209 Out of position ............................... 113 Setting ........................................... 112 Storing settings (memory function) ........................................ 114 Storing the parking position .......... 113 Exterior view ........................................ 26 Filling capacity see Technical data First-aid kit ......................................... 293 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 9 Version: 3.0.3.5 Flat tire Changing a wheel/mounting the spare wheel ................................... 301 MOExtended run-flat system ......... 307 Preparing the vehicle ..................... 296 Raising the vehicle ......................... 303 TIREFIT kit ...................................... 297 Floormat ............................................. 276 Front fog lamp (display message) ............................................ 223 Fuel Additives ........................................ 353 Notes ............................................. 352 Premium-grade unleaded gasoline . 352 Refueling ........................................ 160 Specifications ................................ 352 Troubleshooting ............................. 164 Fuel consumption Current (on-board computer) ......... 211 Notes ............................................. 168 Fuel filler cap (display message) ..... 227 Fuel filler flap Emergency release ........................ 162 Opening/closing ............................ 162 Fuel filter (display message) ............ 227 Fuel level Calling up the range (on-board computer) ...................................... 211 Fuses Dashboard fuse box ....................... 316 Engine emergency stop ................. 317 Fuse allocation chart ..................... 315 Fuse box in the cargo compartment ................................. 316 Fuse box in the engine compartment ................................. 316 Notes ............................................. 315 Garage door opener Clearing the memory ..................... 275 Notes ............................................. 272 Opening/closing the garage door .. 275 Programming the remote control ... 273 Gear or selector lever (cleaning guidelines) ......................................... 288 Genuine Mercedes-Benz parts ......... 348 Index Genuine wood trim and trim strips (cleaning instructions) ...................... 288 Glove box ........................................... 247 GTW (Gross Trailer Weight) (definition) ......................................... 341 Headlamp cleaning system .............. 119 Adding washer fluid ....................... 281 Notes ............................................. 357 Headlamp delayed switch-off see Delayed switch-off, exterior lighting Headlamp mode (daytime driving) see Daytime running lamps Headlamps Cleaning ......................................... 286 Misting up ...................................... 120 Head restraint Head restraints Adjusting (electrically) ................... 101 Adjusting (manually) ...................... 101 Adjusting (rear) .............................. 102 Installing/removing (rear) .............. 102 Luxury ............................................ 101 see NECK-PRO head restraints/ NECK-PRO luxury head restraints Heating see Climate control High beam flasher ............................. 119 Hill start assist .................................. 152 Hood Closing ........................................... 279 Opening ......................................... 278 Hydroplaning ..................................... 171 Immobilizer .......................................... 71 Indicator and warning lamps ABS ................................................ 239 Brakes ........................................... 236 DISTRONIC .................................... 243 Engine diagnostics ......................... 242 ESP® .............................................. 240 Fuel tank ........................................ 242 Reserve fuel ................................... 242 Seat belt ........................................ 237 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 10 Version: 3.0.3.5 10 Index SRS ................................................ 241 Tire pressure monitor .................... 243 Insect protection on the radiator .... 279 Instrument cluster Overview .......................................... 28 Selecting the language (on-board computer) ...................................... 206 Submenu (on-board computer) ...... 205 Warning and indicator lamps ........... 29 Instrument cluster lighting ................ 28 Instrument lighting see Instrument cluster lighting Interior lighting Automatic control .......................... 121 Delayed switch-off (on-board computer) ...................................... 208 Emergency lighting ........................ 121 Manual control ............................... 121 Reading lamp ................................. 120 ISOFIX (LATCH-type child seat securing system) ................................. 62 Jack Storage location ............................ 294 Using ............................................. 303 Jump-starting ..................................... 311 Key Convenience closing feature ............ 89 Convenience opening feature .......... 89 Display message ............................ 235 Starting the engine ........................ 150 KEYLESS-GO Button ............................................ 149 Convenience closing feature ............ 90 Locking ............................................ 75 Starting the engine ........................ 151 Unlocking ......................................... 75 Key positions KEYLESS-GO .................................. 149 SmartKey ....................................... 149 Kickdown ........................................... 157 Lane-change assistant see Blind Spot Assist Language (on-board computer) ........ 206 Level control ...................................... 183 License plate lamp (display message) ............................................ 222 Lights Activating/deactivating the interior lighting delayed switch-off (on-board computer) ...................... 208 Automatic headlamp mode ............ 117 Daytime running lamps .................. 117 Driving abroad ............................... 116 Fog lamps ...................................... 118 Hazard warning lamps ................... 119 High-beam headlamps ................... 119 Light switch ................................... 116 Low-beam headlamps .................... 117 Rear fog lamp ................................ 118 Switching the daytime driving lights on/off (on-board computer) . 206 Switching the exterior lighting delayed switch-off on/off (on- board computer) ............................ 207 Switching the surround lighting on/off (on-board computer) .......... 207 Light sensor (display message) ....... 224 Loading guidelines ............................ 246 Locking Automatic ........................................ 81 Emergency locking ........................... 82 From inside the vehicle (central locking button) ................................. 81 Low-beam headlamp (display message) ............................................ 221 Luggage net ....................................... 249 Lumbar support 4-way lumbar support .................... 107 Luxury head restraints ..................... 101 Main-beam headlamps (display message) ............................................ 222 Malfunction message see Display messages BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 11 Version: 3.0.3.5 Index 11 Malfunctions relevant to safety Reporting ......................................... 23 mbrace Call priority .................................... 271 Display message ............................ 215 Downloading destinations (COMAND) ..................................... 271 Emergency call .............................. 268 Important safety notes .................. 267 Locating a stolen vehicle ............... 272 MB info call button ........................ 270 Roadside Assistance button .......... 269 Self-test ......................................... 268 System .......................................... 268 Vehicle remote unlocking .............. 272 Mechanical key Function/notes ................................ 77 Memory card (on-board computer) . 203 Memory function ............................... 114 Menu (on-board computer) Additional functions ....................... 210 AIRMATIC/compass ...................... 204 Audio ............................................. 203 DISTRONIC .................................... 180 DVD ............................................... 204 Message memory .......................... 213 Navigation ..................................... 204 Overview of menus ........................ 201 Resetting to factory settings .......... 205 Settings ......................................... 205 Standard display ............................ 202 Telephone ...................................... 211 Trip computer ................................ 210 see Display messages Messages Mirrors Sun visor ........................................ 262 see Exterior mirrors or Rear-view mirror MOExtended run-flat system ........... 307 MP3 Operating (on-board computer) ..... 203 see separate operating instructions Multicontour seat .............................. 107 Multifunction display ........................ 199 Multifunction steering wheel Operating the on-board computer . 199 Overview .......................................... 30 Navigation On-board computer ....................... 204 see separate operating instructions NECK-PRO head restraints Operation ......................................... 52 Resetting after being triggered ........ 53 NECK-PRO luxury head restraints Operation ......................................... 52 Resetting after being triggered ........ 53 Notes on breaking-in a new vehicle ................................................ 148 Occupant Classification System (OCS) Faults ............................................... 47 Operation ......................................... 42 System self-test ............................... 45 Occupant safety Children in the vehicle ..................... 59 System overview .............................. 36 Faults ............................................... 47 Operation ......................................... 42 System self-test ............................... 45 Octane number (fuel) ........................ 352 Odometer ........................................... 202 Off-road 4MATIC .......................................... 185 OCS Oil see Engine oil On-board computer Additional functions menu ............. 210 AIRMATIC/compass menu ............ 204 Audio menu ................................... 203 Convenience submenu .................. 209 Displaying a service message ........ 283 Displaying the coolant temperature ................................... 202 Displaying the outside temperature ................................... 202 Display messages .......................... 213 DISTRONIC menu .......................... 180 Factory settings ............................. 205 Important safety notes .................. 198 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 12 Version: 3.0.3.5 12 Index Instrument cluster submenu .......... 205 Lighting submenu .......................... 206 Message memory menu ................. 213 Navigation menu ............................ 204 Operating video DVD ..................... 204 Operation ....................................... 199 Overview of menus ........................ 201 Selecting the language .................. 206 Settings menu ............................... 205 Standard display menu .................. 202 Telephone menu ............................ 211 Time/Date submenu ..................... 206 Trip computer menu ...................... 210 Vehicle submenu ........................... 208 Opening and closing the side trim panels ................................................. 125 Operating system see On-board computer Outside temperature Calling up (on-board computer) ..... 202 Display ........................................... 198 Overhead control panel Overview .......................................... 32 Override feature Rear side windows ........................... 66 Range of the sensors ..................... 186 Trailer towing ................................. 188 Warning display ............................. 187 PASSENGER AIRBAG OFF indicator lamp (only Canada) ............................. 48 PASSENGER AIRBAG OFF indicator lamp (only USA) ................................... 42 Pedals ................................................. 169 Permanent four-wheel drive see 4MATIC Plastic trim (cleaning instructions) . 287 Power supply (trailer) ....................... 196 Power washers .................................. 285 Power windows see Side windows Pre-emptive occupant safety system see PRE-SAFE® system PRE-SAFE® system Display message ............................ 215 Operation ......................................... 51 Product information ............................ 19 Program selector button .................. 158 Pulling away Automatic transmission ................. 151 Paint code number ............................ 349 Paintwork (cleaning instructions) ... 285 Panic alarm .......................................... 66 Panorama roof with power tilt/ sliding panel Opening/closing .............................. 93 Resetting ......................................... 94 Parking ............................................... 167 Parking aid PARKTRONIC ................................. 186 Rear view camera .......................... 189 Parking brake .................................... 167 Parking lamp (display message) ...... 223 Parking position Exterior mirror on the front- passenger side ............................... 113 PARKTRONIC ...................................... 186 Activating/deactivating ................. 188 Malfunction .................................... 189 Problem ......................................... 189 Radar sensor system (on-board computer) .......................................... 208 Radiator cover ................................... 279 Radio Changing a station (on-board computer) ...................................... 203 see separate operating instructions Radio-controlled equipment Assembly ....................................... 276 Range (on-board computer) ............. 211 Rear axle level control ...................... 182 Rear compartment Activating/deactivating climate control ........................................... 139 Setting the air vents .............. 145, 146 Setting the temperature ................ 141 Rear-compartment seat see Rear seat Rear fog lamp (display message) ..... 223 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 13 Version: 3.0.3.5 Index 13 Malfunction .................................... 143 Switching on/off ........................... 143 Seat Rear seat Adjusting ....................................... 103 Rear view camera Function/notes ............................. 189 Rear view camera (cleaning instructions) ...................................... 287 Rear-view mirror Anti-glare (manual) ........................ 111 Dipping (automatic) ....................... 113 Rear window heating Rear window wiper Replacing the wiper blade .............. 128 Switching on/off ........................... 127 Refueling ............................................ 160 Remote control Programming (garage door opener) .......................................... 273 Malfunctions relevant to safety ........ 23 Reporting Reserve fuel Display message ............................ 227 Warning lamp ................................. 242 Reset button ........................................ 28 Residual heat Switching on/off ........................... 144 Restraint systems see SRS Reversing lamp (display message) .. 223 Roadside Assistance (breakdown) .... 20 Roller blind see Roller sunblind Roller sunblind Opening/closing .............................. 94 Panorama roof with power tilt/ sliding panel ..................................... 93 Rear side windows ......................... 263 Roof carrier ................................ 259, 260 Roof lining and carpets (Cleaning guidelines) ......................................... 289 Route see Route guidance (on-board computer) Route guidance (on-board computer) .......................................... 204 Safety Children in the vehicle ..................... 59 Child restraint systems .................... 59 Occupant Classification System (OCS) ............................................... 42 Overview of occupant safety systems ........................................... 36 Safety systems see Driving safety systems Seat belts Folding down the 2nd row of seats .............................................. 252 Folding down the 3rd row of seats . 253 Resetting the 2nd row of seats ...... 254 Resetting the 3rd row of seats ....... 254 Adjusting the driver's and front- passenger seat belt ......................... 56 Adjusting the height ......................... 57 Belt force limiters ............................ 58 Cleaning ......................................... 289 Correct usage .................................. 54 Emergency Tensioning Devices ........ 58 Fastening ......................................... 55 Important safety guidelines ............. 54 Releasing ......................................... 57 Safety guidelines ............................. 37 Switching belt adjustment on/off (on-board computer) ...................... 209 Warning lamp ................................. 237 Warning lamp (function) ................... 57 Indicator lamp (Malfunction) .......... 108 Adjusting (electrically) ................... 100 Adjusting (second and third rows) . 103 Adjusting the 4-way lumbar support .......................................... 107 Adjusting the head restraint .......... 101 Cleaning the cover ......................... 288 Correct driver's seat position ........... 98 Important safety instructions ........... 99 Multicontour seat .......................... 107 Storing settings (memory function) ........................................ 114 Seat heating Seats BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 14 Version: 3.0.3.5 14 Index Switching seat heating on/off ....... 108 Switching the seat ventilation on/ off .................................................. 108 Seat ventilation Indicator lamp (Malfunction) .......... 109 Securing hooks .................................. 256 Sensors (cleaning instructions) ....... 287 Service indicator see Service interval display Service interval display .................... 282 Displaying a service message (on- board computer) ............................ 283 Service products AdBlue® special additives .............. 353 Brake fluid ..................................... 355 Coolant (engine) ............................ 355 Engine oil ....................................... 354 Filling capacity ............................... 351 Fuel ................................................ 352 Important safety notes .................. 350 Notes ............................................. 350 Refrigerant (air-conditioning system) .......................................... 355 Washer fluid ................................... 357 Settings Factory (on-board computer) ......... 205 On-board computer ....................... 205 Shift ranges ....................................... 158 Side impact air bag ............................. 40 Side marker lamp (display message) ............................................ 223 Side windows Convenience closing feature ............ 89 Convenience opening feature .......... 89 Hinged side windows ....................... 88 Important safety information ........... 86 Opening/closing .............................. 87 Resetting ......................................... 88 Troubleshooting ............................... 90 Sliding sunroof Important safety information ........... 91 Troubleshooting ............................... 94 see Panorama roof with power tilt/sliding panel see Tilt/sliding sunroof SmartKey Changing the battery ....................... 78 Changing the programming ............. 77 Checking the battery ................. 74, 78 Important safety notes .................... 74 Malfunction ...................................... 79 Socket ................................................ 265 2nd row of seats ............................ 265 Dashboard ..................................... 265 Front-passenger footwell ............... 265 Luggage compartment ................... 266 see mbrace SOS Spare wheel Notes/data .................................... 346 Storage location ............................ 295 Stowing .......................................... 295 see Emergency spare wheel Speedometer Additional speedometer (on- board computer) ............................ 202 Segments ...................................... 199 Setting the unit (on-board computer) ...................................... 205 SRS (Supplemental Restraint System) Display message ............................ 215 Introduction ..................................... 36 Warning lamp ................................. 241 Warning lamp (function) ................... 36 Standard display (on-board computer) .......................................... 202 Starting the engine Important safety instructions ......... 150 Station see Radio Status line (on-board computer) Multifunction display ..................... 200 Selecting the display ...................... 206 Steering (display message) .............. 234 Steering wheel Adjusting (electrically) ................... 110 Adjusting (manually) ...................... 109 Buttons (on-board computer) ......... 199 Cleaning ......................................... 288 Important safety instructions ......... 109 Memory function (storing settings) ......................................... 110 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 15 Version: 3.0.3.5 Index 15 Steering wheel heating .................. 110 Storing settings (memory function) ........................................ 114 Steering wheel heating Indicator lamp (Malfunction) .......... 110 Steering wheel paddle shifters ........ 158 Stowage compartments 3rd row of seats ............................. 248 Armrest (under) ............................. 248 Center air vents (2nd row of seats) ............................................. 248 Center console (2nd row of seats) . 248 Glove box ....................................... 247 Stowage space Center console .............................. 247 Cup holders ................................... 260 Important safety information ......... 246 Submenu (on-board computer) Convenience .................................. 209 Instrument cluster ......................... 205 Lighting .......................................... 206 Time/Date ..................................... 206 Vehicle ........................................... 208 Summer opening see Convenience opening feature Sun visor ............................................ 262 Supplemental Restraint System see SRS Surround lighting (on-board computer) .......................................... 207 SUV (Sport Utility Vehicle) ....................... 21 Switching off the alarm (ATA) ............ 71 Tachometer ........................................ 198 Tailgate Display message ............................ 234 Important safety guidelines ............. 82 Limiting the opening angle ............... 86 Taillight Tank contents see Tail lamps Gauge .............................................. 28 Technical data ................................... 348 R 350 ............................................. 358 TELEAID R 350 BlueTEC ............................... 357 Tires/wheels ................................. 343 Call priority .................................... 271 Display message ............................ 215 Downloading destinations (COMAND) ..................................... 271 Emergency call .............................. 268 Important safety notes .................. 267 Locating a stolen vehicle ............... 272 MB info call button ........................ 270 Roadside Assistance button .......... 269 Self-test ......................................... 268 System .......................................... 268 Vehicle remote unlocking .............. 272 Telephone Accepting a call ............................. 211 Display message ............................ 234 Menu (on-board computer) ............ 211 Number from the phone book ........ 212 Redialing ........................................ 212 Rejecting/ending a call ................. 212 Temperature Coolant (on-board computer) ......... 202 Displaying the outside temperature ................................... 202 Outside temperature ...................... 198 Setting ........................................... 141 Theft deterrent locking system Immobilizer ...................................... 71 Tilt/sliding sunroof Opening/closing .............................. 92 Resetting ......................................... 93 Time (on-board computer) ................ 206 TIREFIT kit .......................................... 297 Tire pressure Calling up (on-board computer) ..... 327 Checking manually ........................ 325 Display message ............................ 230 Maximum ....................................... 330 Notes ............................................. 323 Not reached (TIREFIT) .................... 300 Pressure loss warning .................... 325 Reached (TIREFIT) .......................... 300 Recommended ............................... 322 Tire pressure monitor Warning lamp ................................. 243 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 16 Version: 3.0.3.5 16 Index Tire pressure monitoring system Function/notes ............................. 327 Restarting ...................................... 329 Tires Aspect ratio (definition) ................. 342 Average weight of the vehicle occupants (definition) .................... 340 Bar (definition) ............................... 340 Characteristics .............................. 340 Checking ........................................ 321 Cleaning ......................................... 322 Definition of terms ......................... 340 Direction of rotation ...................... 334 Distribution of the vehicle occupants (definition) .................... 343 DOT, Tire Identification Number (TIN) ............................................... 339 DOT (Department of Transportation) (definition) ............ 340 Flat tire .......................................... 296 GAWR (Gross Axle Weight Rating) (definition) ..................................... 341 GTW (Gross Trailer Weight) (definition) ..................................... 341 Guidelines to be observed ............. 321 GVW (Gross Vehicle Weight) (definition) ..................................... 341 GVWR (Gross Vehicle Weight Rating) (definition) ......................... 341 Increased vehicle weight due to optional equipment (definition) ...... 340 Kilopascal (kPa) (definition) ........... 341 Labeling (overview) ........................ 336 Load bearing index (definition) ...... 342 Load index ..................................... 339 Load index (definition) ................... 341 Maximum loaded vehicle weight (definition) ..................................... 341 Maximum load on a tire (definition) ..................................... 342 Maximum permissible tire pressure (definition) ....................... 341 Maximum tire load ......................... 334 Maximum tire loading (definition) . . 341 Optional equipment weight (definition) ..................................... 342 PSI (pounds per square inch) (definition) ..................................... 342 Replacing ....................................... 336 Service life ..................................... 321 Sidewall (definition) ....................... 342 Speed index (definition) ................. 341 Storing ........................................... 322 Structure and characteristics (definition) ..................................... 340 Temperature .................................. 335 TIN (Tire Identification Number) (definition) ..................................... 342 Tire bead (definition) ...................... 342 Tire pressure (definition) ................ 342 Tire pressures (recommended) ...... 340 Tire quality classes ........................ 334 Tire size (data) ............................... 343 Tire size designation, load-bearing capacity, speed index .................... 337 Tire tread ....................................... 321 Tire tread (definition) ..................... 342 Total load limit (definition) ............. 343 Traction ......................................... 335 Traction (definition) ....................... 342 Tread wear ..................................... 335 TWR (permissible trailer drawbar noseweight) (definition) ................. 342 Uniform tire quality classification standards (definition) ..................... 340 Unladen weight (definition) ............ 341 Wear indicator (definition) ............. 342 Wheel rim (definition) .................... 341 Tires and wheels (important safety information) ....................................... 320 Top Tether ............................................ 63 Towing Important safety guidelines ........... 313 Towing a trailer Towing away Driving tips .................................... 193 Installing the towing eye ................ 313 Removing the towing eye ............... 314 Trailer Coupling up ................................... 193 Decoupling ..................................... 195 Display message ............................ 221 Power supply ................................. 196 Towing ........................................... 194 Trailer loads and drawbar noseweights ...................................... 196 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 17 Version: 3.0.3.5 Index 17 Trailer towing .................................... 158 Blind Spot Assist ............................ 193 ESP® ................................................ 70 PARKTRONIC ................................. 188 Transfer case ..................................... 160 Transmission position display ......... 156 Transmission positions .................... 157 Trip computer (on-board computer) .......................................... 210 Trip odometer Calling up ....................................... 202 Resetting (on-board computer) ...... 211 Trunk Automatic opening ..................... 84, 85 Turn signal (display message) ......... 221 Turn signals ....................................... 119 TWR (permissible trailer drawbar noseweight) (definition) ................... 342 Type plate see Vehicle identification plate Unlocking Emergency unlocking ....................... 82 From inside the vehicle (central unlocking button) ............................. 81 Vanity mirror Vehicle Sun visor ........................................ 262 Data acquisition ............................... 23 Emergency release .......................... 82 Equipment ....................................... 19 Exterior view .................................... 26 Individual settings (on-board computer) ...................................... 205 Loading .......................................... 330 Lowering ........................................ 306 Maintenance .................................... 20 Parking up ..................................... 168 Raising ........................................... 303 Reporting problems ......................... 22 Towing away .................................. 313 Transporting .................................. 315 Vehicle data see Technical data Vehicle identification number see VIN Vehicle identification plate .............. 349 Vehicle level (display message) ....... 228 Vehicle tool kit .................................. 294 Video (DVD) ........................................ 204 Video DVD (on-board computer) ...... 204 VIN ...................................................... 349 Warning and indicator lamps Overview .......................................... 29 PASSENGER AIRBAG OFF indicator lamp (only Canada) ........... 48 PASSENGER AIRBAG OFF indicator lamp (only USA) ................ 42 Warranty ............................................ 348 Wheel bolt tightening torque ........... 306 Wheel chock ...................................... 302 Wheels Changing/replacing ....................... 336 Changing a wheel .......................... 301 Checking ........................................ 321 Cleaning ......................................... 285 Guidelines to be observed ............. 321 Mounting a wheel .......................... 304 Removing a wheel .......................... 304 Tightening torque ........................... 306 Wheel size/tire size ....................... 343 Window curtain air bag ....................... 41 Windows see Side windows Windows (cleaning instructions) ..... 286 Windshield Defrosting ...................................... 142 Infrared reflective .......................... 276 Windshield washer fluid (display message) ............................................ 234 Windshield washer system Adding washer fluid ....................... 281 Notes ............................................. 357 Windshield wipers Important safety notes .................. 126 Replacing the wiper blades .... 127, 128 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 18 Version: 3.0.3.5 18 Index Switching on/off ........................... 126 Troubleshooting ............................. 129 Winter operation ............................... 172 Radiator cover ............................... 279 Wiper blades Cleaning ......................................... 286 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 19 Version: 3.0.3.5 Introduction 19 Product information We recommend using genuine Mercedes- Benz parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and special suitability for Mercedes-Benz vehicles. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. We cannot therefore be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. The use of non-approved parts could affect your vehicle's operating safety. Mercedes- Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. In addition, you will receive advice about permissible technical modifications, and the parts will be professionally installed. Operator's Manual Notes on the Operator's Manual This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty. 2 Valid only for vehicles with a gasoline engine. Vehicle equipment This manual describes all the standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Note that your vehicle may not be equipped with all functions described. This also refers to safety-related systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center. The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle. Service and vehicle operation Service and literature The Service and Warranty Information booklet contains detailed information about the warranties covering your vehicle. Your authorized Mercedes-Benz Center will replace and repair any factory-fitted parts based on the terms and conditions of the following warranties: RNew Vehicle Limited Warranty REmission System Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control System Warranty2 RCalifornia, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont RState Warranty Enforcement Laws (Lemon Laws) BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 20 Version: 3.0.3.5 20 Introduction Information for customers in California Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair. (2) the same substantial defect or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair. (3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days. Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350 Maintenance The Service and Warranty Information Booklet describes all necessary maintenance work that should be performed at regular intervals. Always have the Service and Warranty Information Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record each service in the Service and Warranty Information Booklet for you. Roadside Assistance The Mercedes-Benz Roadside Assistance Program provides factory-trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year. 1-800-FOR-MERCedes(1-800-367-6372) (USA) 1-800-387-0100 (Canada) For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure (in the USA) or the Roadside Assistance section of the Service and Warranty Information Booklet (in Canada) You will find both in your vehicle literature portfolio. In accordance with standard program guidelines, Roadside Assistance is prepared to provide vehicle service up until a reasonable distance from the next paved roadway. We will make every effort to assist in a breakdown situation. However, the accessibility of your vehicle will be determined by our authorized Mercedes-Benz Service technician or the tow service provider on a case-by-case basis. Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider. BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 21 Version: 3.0.3.5 Introduction 21 Change of address or ownership In the event of a change of address, be sure to send in the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise. If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator. If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Truck" found in the Service and Warranty Information Booklet, or call the Mercedes- Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100. Vehicle operation outside the USA and Canada If you plan to operate your vehicle in foreign countries, please be aware that: RService facilities or replacement parts may not be readily available. RUnleaded gasoline for vehicles with catalytic converters may not be available. The use of leaded fuels can damage the catalytic converter. RGasoline may have a considerably lower octane rating. Improper fuel can cause engine damage. Sport Utility Vehicle G Warning This Sport Utility Vehicle is designed for both on-road and off-road use. It can go places and perform tasks for which conventional 2-wheel drive passenger cars are not intended. This vehicle will handle and maneuver differently from conventional passenger cars in driving conditions which may occur on streets, highways and off-road use. This vehicle has a higher ground clearance and a higher center of gravity than many passenger cars. As with other vehicles of this type, if you make sharp turns at excessive speeds or abrupt maneuvers, the vehicle may roll over or may go out of control and crash. Utility vehicles have a significantly higher rollover rate than other types of vehicles. Failure to operate this vehicle safely may result in an accident, rollover of the vehicle, and severe or fatal injury. Before you start to drive this vehicle, read the Operator’s Manual. Take time to become familiar with the driving characteristics of this vehicle. Be sure you are familiar with all vehicle controls. Learn how your vehicle handles on different road surfaces. Do not attempt sharp turns at excessive speeds or abrupt maneuvers or other unsafe driving actions that can cause loss of vehicle control. When driving off-road or working the vehicle hard, do not overload it. And, always wear your seat belts at all times. In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. Operating safety Safety notes G Warning Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle. BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 22 Version: 3.0.3.5 22 Introduction Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving. G Warning Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred: Rturn on your hazard warning flashers. Rslow down carefully. Rdrive with caution to an area which is a safe distance from the road. Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs. Proper use of the vehicle To ensure proper use of the vehicle, you must familiarize yourself with the following information and rules: Rsafety notes in this Operator's Manual Rtechnical data in this Operator's Manual Rtraffic rules and regulations Rlaws and safety standards pertaining to motor vehicles G Warning! Various warning labels are attached to your vehicle. These warning labels are intended to make you and others aware of various risks. Do not remove any of these warning labels unless explicitly instructed to do so by information on the label itself. Removing warning labels may cause you and others to be unaware of certain risks which may result in an accident and/or personal injury. G Warning! HYBRID vehicles: It is imperative that you read the HYBRID Supplemental Operating Instructions included in your vehicle literature portfolio. You may otherwise not receive all necessary safety information and warning for the operation of your vehicle. Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem with the Mercedes-Benz Center again or, if necessary, contact us at one of the following addresses. In the USA Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350 In Canada Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9 BA 251 USA, CA Edition A 2011; 1; 3, en-US d2sboike 2010-04-16T14:31:55+02:00 - Seite 23 Version: 3.0.3.5 Reporting malfunctions relevant to safety For the USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicle Safety Act of 1966. Reporting safety defects If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153http:// www.safercar.gov); go to: ; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590. You can also obtain additional information about vehicle safety from: http://www.safercar.gov. Limited Warranty ! Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz Limited Warranty or by the 3 The system is called TELEAID in Canada. Introduction 23 New or Used-Vehicle Warranty of Daimler AG. Data stored in the vehicle Information regarding electronic recording devices (Including California Code Supplement § 9951) Please note that your vehicle is equipped with devices that can record vehicle systems data. If your vehicle is equipped with mbrace3 data is transmitted in the event of an accident. This information serves, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it: Rfor safety research or vehicle diagnosis purposes Rwith the consent of the vehicle owner or lessee Rin response to an official request by law enforcement or other government agency Rfor use in arbitration of disputes that involve Daimler AG, its subsidiaries or its sales and service organizations Ras otherwise required or permitted by law Please observe the mbrace3 order agreement regarding further details on data that this system records and transmits.

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2011 Mercedes-benz R Class Owners Manual