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Operator's Manual


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In this Operator's Manual you will find the following symbols: G WARNING Warning notes draw your attention to hazards that endanger your health or life, or the health or life of others. H Environmental note Environmental notes provide you with information on environmentally aware actions or disposal.


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Welcome to the world of Mercedes-Benz We urge you to read this Operator's Manual carefully and familiarize yourself with the vehicle before driving. For your own safety and a longer vehicle life, follow the instructions and warning notices in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes- Benz Limited Warranty. The equipment or product designation of your vehicle may vary depending on: Rmodel Rorder Rcountry specification Ravailability Mercedes-Benz therefore reserves the right to introduce changes in the following areas: Rdesign Requipment Rtechnical features The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. The following are integral components of the vehicle: ROperator's Manual RMaintenance Booklet REquipment-dependent supplements Keep printed copies of the documents in the vehicle at all times. If you sell the vehicle, always pass the documents on to the new owner. The technical documentation team at Daimler AG wishes you safe and pleasant motoring. Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company


2185843681 É2185843681+ËÍ


Contents


Index ....................................................... 4


At a glance ........................................... 29


Introduction ......................................... 21


Safety ................................................... 39


Opening and closing ........................... 75


Seats, steering wheel and mirrors .... 97


Lights and windshield wipers .......... 115


Climate control ................................. 129


Driving and parking .......................... 145


On-board computer and displays .... 217


Stowage and features ...................... 277


Maintenance and care ...................... 305


Breakdown assistance ..................... 319


Wheels and tires ............................... 333


Technical data ................................... 371


4


Index


1, 2, 3 ... 12 V socket


4ETS


see Sockets


see ETS/4ETS (Electronic Traction System)


4MATIC (permanent four-wheel drive) .................................................. 193
4MATIC off-road system ................... 193


ABS (Anti-lock Braking System)


Display message ............................ 238
Function/notes ................................ 66
Important safety notes .................... 66
Warning lamp ................................. 267


Activating/deactivating cooling with air dehumidification ................. 136
Active Blind Spot Assist


Activating/deactivating (on- board computer) ............................ 228
Display message ............................ 254
Function/information .................... 211
Active Driving Assistance package . 211
Active Lane Keeping Assist


Activating/deactivating (on- board computer) ............................ 229
Display message ............................ 253
Function/information .................... 214
Active light function ......................... 121
Active multicontour seat


Adjusting (on the seat) .................. 103


Active Parking Assist


Detecting parking spaces .............. 197
Display message ............................ 254
Function/notes ............................. 196
Important safety notes .................. 196
Parking .......................................... 198
ADAPTIVE BRAKE ................................. 72
Adaptive Damping System (ADS) ..... 190
Adaptive Highbeam Assist


Display message ............................ 248
Function/notes ............................. 121
Additives (engine oil) ........................ 376


Air bags


Display message ............................ 244
Front air bag (driver, front passenger) ....................................... 44
Important safety notes .................... 42
Knee bag .......................................... 45
PASSENGER AIR BAG OFF indicator lamp .................................. 47
Pelvis air bag ................................... 46
Safety guidelines ............................. 41
Side impact air bag .......................... 45
Window curtain air bag .................... 47


Air-conditioning system


see Climate control AIR FLOW ........................................... 137
AIRMATIC


Display message ............................ 252
Function/notes ............................. 189


Air vents


Glove box ....................................... 142
Important safety notes .................. 142
Rear ............................................... 143
Setting ........................................... 142
Setting the center air vents ........... 142
Setting the side air vents ............... 142


Ambient lighting


Setting the brightness (on-board computer) ...................................... 231
Setting the color (on-board computer) ...................................... 231


AMG adaptive sport suspension system ................................................ 190
Ashtray ............................................... 287
Assistance display (on-board computer) .......................................... 227
Assistance menu (on-board computer) .......................................... 227
ASSYST PLUS


Displaying a service message ........ 310
Hiding a service message .............. 310
Notes ............................................. 309
Resetting the service interval display ........................................... 310
Service message ............................ 309
Special service requirements ......... 310


ATA (Anti-Theft Alarm system)


Activating/deactivating ................... 74
Function ........................................... 74
Switching off the alarm .................... 74


ATTENTION ASSIST


Activating/deactivating ................. 228
Display message ............................ 251
Function/notes ............................. 203


Audio system


see separate operating instructions


Authorized Mercedes-Benz Center


see Qualified specialist workshop


AUTO lights


Display message ............................ 247
see Lights


Automatic engine start (ECO start/ stop function) .................................... 152
Automatic engine switch-off (ECO start/stop function) .......................... 151
Automatic headlamp mode .............. 117
Automatic transmission


Automatic drive program ............... 160
Changing gear ............................... 158
DIRECT SELECT lever ..................... 155
Display message ............................ 260
Drive program display .................... 156
Driving tips .................................... 158
Emergency running mode .............. 164
Engaging drive position .................. 158
Engaging neutral ............................ 157
Engaging park position (AMG vehicles) ........................................ 157
Engaging reverse gear ................... 157
Engaging the park position ............ 156
Kickdown ....................................... 159
Manual drive program .................... 161
Manual drive program (AMG vehicles) ........................................ 162
Manual drive program (vehicles with Sports package AMG) ............ 162
Overview ........................................ 155
Problem (malfunction) ................... 164
Program selector button ................ 159
Pulling away ................................... 150
Selector lever ................................ 155
Shift ranges ................................... 162
Starting the engine ........................ 149
Steering wheel paddle shifters ...... 160


Index


Transmission position display ........ 155
Transmission position display (DIRECT SELECT lever) ................... 156
Transmission positions .................. 158


Automatic transmission emergency mode ............................... 164


Backup lamp


Changing bulbs .............................. 125
Bag hook ............................................ 283
BAS (Brake Assist System) ................. 67
BAS PLUS (Brake Assist System PLUS) .................................................... 67
Battery (SmartKey)


Checking .......................................... 79
Important safety notes .................... 79
Replacing ......................................... 79


Battery (vehicle)


Charging ........................................ 324
Display message ............................ 250
Important safety notes .................. 322
Jump starting ................................. 326


Belt force limiter


Activation ......................................... 59
Function ........................................... 59


Blind Spot Assist


Activating/deactivating ................. 228
Display message ............................ 254
Notes/function .............................. 207
see Active Blind Spot Assist Bottle holder ...................................... 285
Brake fluid


Display message ............................ 240
Notes ............................................. 376


Brake lamps


Brakes


Display message ............................ 246


ABS .................................................. 66
BAS .................................................. 67
BAS PLUS ........................................ 67
Brake fluid (notes) ......................... 376
Display message ............................ 238
Driving tips .................................... 172
High-performance brake system .... 173
Important safety notes .................. 172
Maintenance .................................. 173


6


Index


Breakdown


Bulbs


California


Parking brake ................................ 169
Warning lamp ................................. 266


Center console


see Flat tire see Towing away


Central locking


see Changing bulbs


Lower section .................................. 35
Lower section (AMG vehicles) .......... 36
Upper section .................................. 34


Automatic locking (on-board computer) ...................................... 232
Locking/unlocking (SmartKey) ........ 76


Changing bulbs


Important safety notes .................. 124
Overview of bulb types .................. 125
Reversing lamps ............................ 125


Child-proof locks


Important safety notes .................... 64
Rear doors ....................................... 65


Children


Child seat


In the vehicle ................................... 60
Restraint systems ............................ 60
Special seat belt retractor ............... 63


LATCH-type (ISOFIX) child seat anchors ............................................ 63
Top Tether ....................................... 64
Cigarette lighter ................................ 288
Cleaning


Mirror turn signal ........................... 314


Climate control


Automatic climate control (3- zone) .............................................. 134
Controlling automatically ............... 137
Cooling with air dehumidification . . 136
Defrosting the windows ................. 140
Defrosting the windshield .............. 139
Dual-zone automatic climate control ........................................... 131
Important safety notes .................. 130
Indicator lamp ................................ 137
Information about using dual-zone automatic climate control .............. 132
Information on using 3-zone automatic climate control .............. 135
Maximum cooling .......................... 139
Overview of systems ...................... 130
Problems with cooling with air dehumidification ............................ 137
Problem with the rear window defroster ........................................ 141
Rear control panel ......................... 134


Care


Important notice for retail customers and lessees .................... 23


Calling up a malfunction


see Display messages


Carpets .......................................... 318
Car wash ........................................ 311
Display ........................................... 315
Exhaust pipe .................................. 315
Exterior lights ................................ 314
Gear or selector lever .................... 316
Interior ........................................... 315
Matte finish ................................... 313
Night View Assist Plus ................... 316
Notes ............................................. 311
Paint .............................................. 313
Plastic trim .................................... 316
Power washer ................................ 312
Rear view camera .......................... 315
Roof lining ...................................... 318
Seat belt ........................................ 317
Seat cover ..................................... 317
Sensors ......................................... 315
Steering wheel ............................... 316
Trim pieces .................................... 316
Washing by hand ........................... 312
Wheels ........................................... 314
Windows ........................................ 314
Wiper blades .................................. 314
Wooden trim .................................. 316
Cargo tie down rings ......................... 282
Car wash (care) ................................. 311
CD player/CD changer (on-board computer) .......................................... 225


Refrigerant ..................................... 378
Refrigerant filling capacity ............. 379
Setting the air distribution ............. 138
Setting the airflow ......................... 139
Setting the air vents ...................... 142
Setting the climate mode (AIR FLOW) ............................................ 137
Setting the temperature ................ 138
Setting the temperature with 3- zone automatic climate control ..... 138
Setting the temperature with dual- zone automatic climate control ..... 138
Switching air-recirculation mode on/off ............................................ 141
Switching on/off ........................... 135
Switching residual heat on/off ...... 141
Switching the rear window defroster on/off ............................ 140
Switching the ZONE function on/ off .................................................. 139


Cockpit


Overview .......................................... 30
see Instrument cluster


Collapsible spare wheel


Inflating ......................................... 368
see Emergency spare wheel


COMAND


COMAND display


see separate operating instructions


Cleaning ......................................... 315
Combination switch .......................... 119
Compass


Calibrating ..................................... 303
Calling up ....................................... 302
Setting ........................................... 302


Consumption statistics (on-board computer) .......................................... 222
Convenience closing feature .............. 90
Convenience opening feature ............ 89
Coolant (engine)


Checking the level ......................... 308
Display message ............................ 248
Filling capacity ............................... 377
Important safety notes .................. 377
Temperature (on-board computer) . 234
Temperature gauge ........................ 219
Warning lamp ................................. 273


Index


Cooling


see Climate control Copyright ............................................. 27
Cornering light function


Display message ............................ 245
Function/notes ............................. 121


Crash-responsive emergency lighting ............................................... 124
Cruise control


Activation conditions ..................... 176
Cruise control lever ....................... 176
Deactivating ................................... 177
Display message ............................ 257
Driving system ............................... 175
Function/notes ............................. 175
Important safety notes .................. 175
Setting a speed .............................. 177
Storing and maintaining current speed ............................................. 176


Cup holder


Center console .............................. 284
Center console in the rear compartment ................................. 285
Important safety notes .................. 284
Rear compartment ......................... 285
Customer Assistance Center (CAC) ... 26
Customer Relations Department ....... 26


Data


see Technical data


Daytime running lamps


Display message ............................ 247
Function/notes ............................. 117
Switching on/off (on-board computer) ...................................... 230
Declarations of conformity ................. 25
Delayed switch-off


Exterior lighting (on-board computer) ...................................... 231
Interior lighting .............................. 232
Diagnostics connection ...................... 25
Digital speedometer ......................... 223
DIRECT SELECT lever


see Automatic transmission


8


Index


Display messages


ASSYST PLUS ................................ 309
Calling up (on-board computer) ..... 237
Driving systems ............................. 251
Engine ............................................ 248
General notes ................................ 237
Hiding (on-board computer) ........... 237
KEYLESS-GO .................................. 262
Lights ............................................. 245
Safety systems .............................. 238
SmartKey ....................................... 262
Tires ............................................... 258
Vehicle ........................................... 260
Distance recorder ............................. 222
see Trip odometer Distance warning (warning lamp) .... 275
DISTRONIC PLUS


Activating ....................................... 180
Activation conditions ..................... 180
Deactivating ................................... 184
Display message ............................ 255
Displays in the multifunction display ........................................... 184
Function/notes ............................. 177
Important safety notes .................. 177
Setting the specified minimum distance ......................................... 183
Warning lamp ................................. 275


Doors


Automatic locking (on-board computer) ...................................... 232
Automatic locking (switch) ............... 83
Central locking/unlocking (SmartKey) ....................................... 76
Control panel ................................... 38
Display message ............................ 261
Emergency locking ........................... 84
Emergency unlocking ....................... 84
Important safety notes .................... 82
Opening (from inside) ...................... 82
Drinking and driving ......................... 170
Drinks holder


see Bottle holder


Drive program


Automatic ...................................... 160
Display ........................................... 155
Display (DIRECT SELECT lever) ...... 156
Manual ........................................... 161


Manual (AMG vehicles) .................. 162
Manual (vehicles with Sports package AMG) ............................... 162
SETUP (on-board computer) .......... 234
Drive program selector ..................... 159
Driver's door


see Doors


Driving abroad


Mercedes-Benz Service ................. 311
Symmetrical low beam .................. 116
Driving on flooded roads .................. 174
Driving safety systems


Driving systems


ABS (Anti-lock Braking System) ....... 66
ADAPTIVE BRAKE ............................. 72
BAS (Brake Assist System) .............. 67
BAS PLUS (Brake Assist System PLUS) ............................................... 67
Electronic brake force distribution ... 71
ESP® (Electronic Stability Program) .......................................... 68
ETS/4ETS (Electronic Traction System) ........................................... 69
Important safety information ........... 66
Overview .......................................... 66
PRE-SAFE® Brake ............................. 72


Active Blind Spot Assist ................. 211
Active Driving Assistance package ......................................... 211
Active Lane Keeping Assist ............ 214
Active Parking Assist ..................... 196
AIRMATIC ...................................... 189
AMG adaptive sport suspension system ........................................... 190
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 207
Cruise control ................................ 175
Display message ............................ 251
DISTRONIC PLUS ........................... 177
HOLD function ............................... 186
Lane Keeping Assist ...................... 209
Lane Tracking package .................. 207
Night View Assist Plus ................... 204
PARKTRONIC ................................. 193
RACE START (AMG vehicles) .......... 188
Rear view camera .......................... 199


Index


Emergency release


Driver's door .................................... 84
Fuel filler flap ................................. 166
Trunk ............................................... 88
Vehicle ............................................. 84


Emergency spare wheel


Important safety notes .................. 367
Points to remember ....................... 367
Removing ....................................... 368
Storage location ............................ 368
Stowing .......................................... 368
Technical data ............................... 370


Emergency Tensioning Devices


Function ........................................... 59
Safety guidelines ............................. 41


Emissions control


Service and warranty information .... 23


Engine


Check Engine warning lamp ........... 273
Display message ............................ 248
ECO start/stop function ................ 150
Engine number ............................... 373
Irregular running ............................ 154
Jump-starting ................................. 326
Starting problems .......................... 154
Starting the engine with the SmartKey ....................................... 149
Starting with KEYLESS-GO ............. 149
Switching off .................................. 168
Tow-starting (vehicle) ..................... 331


Engine electronics


Engine oil


Problem (malfunction) ................... 154


Adding ........................................... 308
Additives ........................................ 376
Checking the oil level ..................... 307
Checking the oil level using the dipstick .......................................... 307
Display message ............................ 250
Filling capacity ............................... 376
Notes about oil grades ................... 375
Notes on oil level/consumption .... 307
Temperature (on-board computer) . 234
Viscosity ........................................ 376


Driving tips


AMG ceramic brakes ..................... 173
Automatic transmission ................. 158
Brakes ........................................... 172
Break-in period .............................. 146
Downhill gradient ........................... 172
Drinking and driving ....................... 170
Driving abroad ............................... 116
Driving in winter ............................. 174
Driving on flooded roads ................ 174
Driving on wet roads ...................... 174
Exhaust check ............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 174
Icy road surfaces ........................... 174
Limited braking efficiency on salted roads ................................... 172
Snow chains .................................. 337
Symmetrical low beam .................. 116
Wet road surface ........................... 172


Operating (on-board computer) ..... 225


Operating (on-board computer) ..... 226


DVD audio


DVD video


EASY-ENTRY feature


Activating/deactivating ................. 233
Function/notes ............................. 108


EASY-EXIT feature


Crash-responsive ........................... 109
Function/notes ............................. 108
Switching on/off ........................... 233


EBD (electronic brake force distribution)


Display message ............................ 240
Function/notes ................................ 71


ECO display


Function/notes ............................. 170
On-board computer ....................... 223


ECO start/stop function


Automatic engine switch-off .......... 151
Deactivating/activating ................. 152
General information ....................... 151
Important safety notes .................. 151
Introduction ................................... 150


10


Index


ESP® (Electronic Stability Program)


AMG menu (on-board computer) ... 234
Deactivating/activating (AMG vehicles) .......................................... 70
Deactivating/activating (except AMG vehicles) ................................ 227
Deactivating/activating (notes; except AMG vehicles) ...................... 69
Display message ............................ 238
ETS/4ETS ........................................ 69
Function/notes ................................ 68
Important safety information ........... 68
Warning lamp ................................. 269


ETS/4ETS (Electronic Traction System) ................................................ 69
Exhaust check ................................... 170
Exhaust pipe (cleaning instructions) ...................................... 315
Exterior lighting


Setting options .............................. 116
see Lights


Exterior mirrors


Adjusting ....................................... 109
Dipping (automatic) ....................... 111
Folding in/out (automatically) ....... 110
Folding in/out (electrically) ........... 110
Folding in when locking (on-board computer) ...................................... 233
Out of position (troubleshooting) ... 110
Setting ........................................... 110
Storing settings (memory function) ........................................ 112
Storing the parking position .......... 111
Eyeglasses compartment ................. 279


Filler cap


see Fuel filler flap First-aid kit ......................................... 320
Flat tire


MOExtended tires .......................... 321
Preparing the vehicle ..................... 321
Floormat ............................................. 303
Fuel


Additives ........................................ 375
Consumption statistics .................. 222


Displaying the current consumption .................................. 223
Displaying the range ...................... 223
Driving tips .................................... 170
Fuel gauge ............................... 31, 219
Grade (gasoline) ............................ 374
Important safety notes .................. 374
Premium-grade unleaded gasoline . 374
Problem (malfunction) ................... 167
Refueling ........................................ 164
Tank content/reserve fuel ............. 374


Emergency release ........................ 166
Opening/closing ............................ 165


Fuel filler flap


Calling up the range (on-board computer) ...................................... 223


Fuel level


Fuel tank


Capacity ........................................ 374
Problem (malfunction) ................... 167


Fuse allocation chart (vehicle tool kit) ...................................................... 320
Fuses


Allocation chart ............................. 331
Before changing ............................. 331
Fuse box in the engine compartment ................................. 332
Fuse box in the trunk ..................... 332
Important safety notes .................. 331


Garage door opener


Clearing the memory ..................... 301
Important safety notes .................. 299
Opening/closing the garage door .. 301
Programming (button in the rear- view mirror) ................................... 299


Gear indicator (on-board computer) .......................................... 234
Genuine ................................................ 22
Glove box ........................................... 279


Hazard warning lamps ...................... 120
Head bags


Display message ............................ 242


Headlamps


Head restraints


Adding fluid to cleaning system ..... 309
Cleaning system (function) ............ 120
Cleaning system (notes) ................ 378
Fogging up ..................................... 122
see Automatic headlamp mode


Adjusting ....................................... 100
Adjusting (electrically) ................... 101
Adjusting (rear) .............................. 101
Installing/removing (rear) .............. 102
Luxury ............................................ 101


Heating


see Climate control


High-beam headlamps


Display message ............................ 246
Switching Adaptive Highbeam Assist on/off ................................. 122
Switching on/off ........................... 119
Hill start assist .................................. 150
HOLD function


Display message ............................ 252
Function/notes ............................. 186


Hood


Closing ........................................... 307
Display message ............................ 261
Important safety notes .................. 306
Opening ......................................... 306
Hydroplaning ..................................... 174


Ignition lock


see Key positions Immobilizer .......................................... 73
Indicator lamps


see Warning and indicator lamps


Instrument cluster


Overview .................................. 31, 219
Settings ......................................... 229
Warning and indicator lamps ....................................... 32, 264
Instrument cluster lighting .............. 230
Interior lighting ................................. 123
Automatic control .......................... 123
Delayed switch-off (on-board computer) ...................................... 232
Emergency lighting ........................ 124


Index


11


Manual control ............................... 124
Overview ........................................ 123
Reading lamp ................................. 123
Setting the brightness of the ambient lighting (on-board computer) ...................................... 231
Setting the brightness of the display/switch (on-board computer) ...................................... 230
Setting the color of the ambient lighting (on-board computer) ......... 231


Jack


Storage location ............................ 320
Using ............................................. 359
Jump starting (engine) ...................... 326


KEYLESS-GO


Convenience closing feature ............ 90
Display message ............................ 262
Locking ............................................ 77
Start/Stop button .......................... 147
Starting the engine ........................ 149
Unlocking ......................................... 77


KEYLESS-GO .................................. 147
SmartKey ....................................... 147


Key positions


Kickdown


Driving tips .................................... 159
Manual drive program .................... 163
Knee bag .............................................. 45


Lamps


see Warning and indicator lamps


Lane Keeping Assist


Activating/deactivating ................. 229
Display message ............................ 253
Function/information .................... 209
Lane Tracking package ..................... 207
Lap time (RACETIMER) ...................... 235
LATCH-type (ISOFIX) child seat anchors ................................................ 63


12


Index


Light function, active


Display message ............................ 247


Lights


Activating/deactivating the interior lighting delayed switch-off . 232
Active light function ....................... 121
Automatic headlamp mode ............ 117
Cornering light function ................. 121
Driving abroad ............................... 116
Hazard warning lamps ................... 120
High beam flasher .......................... 120
High-beam headlamps ................... 119
Light switch ................................... 116
Low-beam headlamps .................... 118
Parking lamps ................................ 118
Setting the brightness of the ambient lighting (on-board computer) ...................................... 231
Setting the brightness of the display/switch (on-board computer) ...................................... 230
Setting the color of the ambient lighting (on-board computer) ......... 231
Standing lamps .............................. 119
Switching the daytime running lamps on/off (on-board computer) ...................................... 230
Switching the exterior lighting delayed switch-off on/off (on- board computer) ............................ 231
Switching the surround lighting on/off (on-board computer) .......... 231
Turn signals ................................... 119
see Changing bulbs see Interior lighting Light sensor (display message) ....... 247
Loading guidelines ............................ 278
Locking


see Central locking


Locking (doors)


Automatic ........................................ 83
Emergency locking ........................... 84
From inside (central locking button) ............................................. 83


Locking centrally


see Central locking


Locking verification signal (on- board computer) ............................... 232


Low-beam headlamps


Display message ............................ 245
Setting for driving abroad (symmetrical) ................................. 116
Switching on/off ........................... 118


Lumbar support


Adjusting the 4-way lumbar support .......................................... 103
Luxury head restraints ..................... 101


M+S tires ............................................ 336
Malfunction message


see Display messages Massage function (PULSE) ............... 103
Matte finish (cleaning instructions) ...................................... 313
mbrace


Call priority .................................... 294
Display message ............................ 241
Downloading destinations (COMAND) ..................................... 294
Downloading routes ....................... 298
Emergency call .............................. 291
Geo fencing ................................... 298
Important safety notes .................. 290
Locating a stolen vehicle ............... 297
MB info call button ........................ 293
Remote vehicle locking .................. 296
Roadside Assistance button .......... 293
Search & Send ............................... 295
Self-test ......................................... 291
Speed alert .................................... 298
System .......................................... 291
Triggering the vehicle alarm ........... 299
Vehicle remote malfunction diagnosis ....................................... 297
Vehicle remote unlocking .............. 296


Mechanical key


Function/notes ................................ 78
Locking vehicle ................................ 84
Unlocking the driver's door .............. 84
Memory card (audio) ......................... 225
Memory function ............................... 112
Message memory (on-board computer) .......................................... 237


Index


13


Messages


Mirrors


see Display messages


MP3


see Exterior mirrors see Vanity mirror (in the sun visor)


Mobile phone


Menu (on-board computer) ............ 226


Modifying the programming (SmartKey) ........................................... 77
MOExtended tires .............................. 321
Mounting wheels


Lowering the vehicle ...................... 361
Mounting a new wheel ................... 360
Raising the vehicle ......................... 359
Removing a wheel .......................... 360
Securing the vehicle against rolling away ................................... 358


Operation ....................................... 225
see separate operating instructions


Multicontour seat


Adjusting (on the seat) .................. 102


Multifunction display


Function/notes ............................. 221
Permanent display ......................... 230


Multifunction steering wheel


Operating the on-board computer . 220
Overview .......................................... 33


Navigation


Menu (on-board computer) ............ 224


NECK-PRO head restraints


Operation ......................................... 53
Resetting after being triggered ........ 54


NECK-PRO luxury head restraints


Operation ......................................... 53
Resetting after being triggered ........ 54


Night View Assist Plus


Activating/deactivating ................. 205
Cleaning ......................................... 316
Function/notes ............................. 204
Problem (malfunction) ................... 207


Notes on breaking-in a new vehicle ................................................ 146


Occupant Classification System (OCS)


Faults ............................................... 52
Operation ......................................... 47
System self-test ............................... 50


Occupant safety


Children in the vehicle ..................... 60
Important safety notes .................... 40


Faults ............................................... 52
Operation ......................................... 47
System self-test ............................... 50
Odometer ........................................... 222
see Trip odometer


OCS


Oil


see Engine oil


On-board computer


AMG menu ..................................... 234
Assistance menu ........................... 227
Audio menu ................................... 225
Convenience submenu .................. 233
Displaying a service message ........ 310
Display messages .......................... 237
DISTRONIC PLUS ........................... 184
Factory settings submenu ............. 234
Important safety notes .................. 218
Instrument cluster submenu .......... 229
Lighting submenu .......................... 230
Menu overview .............................. 222
Message memory .......................... 237
Navigation menu ............................ 224
Operation ....................................... 220
RACETIMER ................................... 235
Service menu ................................. 229
Settings menu ............................... 229
Standard display ............................ 222
Telephone menu ............................ 226
Trip menu ...................................... 222
Vehicle submenu ........................... 232
Video DVD operation ..................... 226


Operating safety


Declaration of conformity ................ 25
Important safety notes .................... 24


Operating system


see On-board computer


14


Index


Operator's Manual


Vehicle equipment ........................... 22
Outside temperature display ........... 220
Overhead control panel ...................... 37
Override feature


Rear side windows ........................... 65


Paint code number ............................ 372
Paintwork (cleaning instructions) ... 313
Panic alarm .......................................... 40
Parking ............................................... 167
Important safety notes .................. 167
Parking brake ................................ 169
Position of exterior mirror, front- passenger side ............................... 111
Rear view camera .......................... 199
see PARKTRONIC


Parking aid


Active Parking Assist ..................... 196
see Exterior mirrors see PARKTRONIC


Parking brake


Display message ............................ 240
Notes/function .............................. 169
Warning lamp ................................. 272


Parking lamps


PARKTRONIC


Switching on/off ........................... 118


Deactivating/activating ................. 195
Driving system ............................... 193
Function/notes ............................. 193
Important safety notes .................. 193
Problem (malfunction) ................... 196
Range of the sensors ..................... 194
Warning display ............................. 195


PASS AIR BAG OFF


see PASSENGER AIR BAG OFF


PASSENGER AIR BAG OFF


Indicator lamp .................................. 47
Problems (malfunction) .................. 244
Plastic trim (cleaning instructions) . 316
Power washers .................................. 312
Power windows


see Side windows


PRE-SAFE® (anticipatory occupant protection)


Display message ............................ 241
Operation ......................................... 54


PRE-SAFE® Brake


Activating/deactivating ................. 228
Display message ............................ 241
Function/notes ................................ 72
Warning lamp ................................. 275
Product information ............................ 21
Program selector button .................. 159
Protection of the environment


General notes .................................. 21


Pulling away (automatic transmission) ..................................... 150


Qualified specialist workshop ........... 26


RACE START (AMG vehicles) ............. 188
RACETIMER (on-board computer) .... 235
Radar sensor system


Activating/deactivating ................. 232
Display message ............................ 252


Radio


Selecting a station ......................... 225
see separate operating instructions


Radio-based vehicle components


Declaration of conformity ................ 25
Reading lamp ..................................... 123
Rear compartment


Setting the air vents ...................... 143


Rear fog lamp


Display message ............................ 246


Rear seat (folding the backrest forwards/back) ................................. 281
Rear seats


Display message ............................ 261


Rear view camera


Cleaning instructions ..................... 315
Function/notes ............................. 199
Switching on/off ........................... 200


Rear-view mirror


Dipping (automatic) ....................... 111
Rear window blind ............................ 287


Rear window defroster


Problem (malfunction) ................... 141
Switching on/off ........................... 140


Refrigerant (air-conditioning system)


Important safety notes .................. 378


Refueling


Fuel gauge ............................... 31, 219
Important safety notes .................. 164
Refueling process .......................... 165
see Fuel


Remote control


Garage door opener ....................... 299
Programming (garage door opener) .......................................... 299
Reporting safety defects .................... 26
Reserve (fuel tank)


see Fuel


Reserve fuel


Display message ............................ 251
Warning lamp ................................. 273
see Fuel Residual heat (climate control) ........ 141
Reverse gear (selector lever) ........... 155
Reversing feature


Side windows ................................... 88
Sliding sunroof ................................. 93


Reversing lamps (display message) ............................................ 246
Roadside Assistance (breakdown) .... 23
Roller sunblind


Rear window .................................. 287
Roof carrier ........................................ 283
Roof lining and carpets (cleaning guidelines) ......................................... 318
Roof load (maximum) ........................ 379


Safety


Children in the vehicle ..................... 60
Child restraint systems .................... 60
Occupant Classification System (OCS) ............................................... 47


Seat belts


Adjusting the driver's and front- passenger seat belt ......................... 57
Adjusting the height ......................... 58


Settings


Index


15


Seats


Belt force limiters ............................ 59
Cleaning ......................................... 317
Correct usage .................................. 56
Emergency Tensioning Devices ........ 59
Fastening ......................................... 56
Important safety guidelines ............. 55
Releasing ......................................... 58
Safety guidelines ............................. 41
Switching belt adjustment on/off (on-board computer) ...................... 233
Warning lamp ................................. 265
Warning lamp (function) ................... 58


Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar support .......................................... 103
Adjusting the active multicontour seat ............................................... 103
Adjusting the head restraint .......... 100
Adjusting the multicontour seat ..... 102
Cleaning the cover ......................... 317
Correct driver's seat position ........... 98
Important safety notes .................... 99
Massage function .......................... 103
Overview .......................................... 99
Seat backrest display message ..... 261
Seat heating problem .................... 105
Seat ventilation problem ................ 106
Storing settings (memory function) ........................................ 112
Switching seat heating on/off ....... 104
Switching seat ventilation on/off . . 105


Selector lever


Cleaning ......................................... 316
Sensors (cleaning instructions) ....... 315
Service menu (on-board computer) . 229
Service products


Brake fluid ..................................... 376
Coolant (engine) ............................ 377
Engine oil ....................................... 375
Fuel ................................................ 374
Important safety notes .................. 373
Refrigerant (air-conditioning system) .......................................... 378
Washer fluid ................................... 378


Factory (on-board computer) ......... 234
On-board computer ....................... 229


16


Index


Setting the air distribution ............... 138
Setting the airflow ............................ 139
SETUP (on-board computer) ............. 234
Side impact air bag ............................. 45
Side marker lamp (display message) ............................................ 247
Side windows


Cleaning ......................................... 314
Convenience closing feature ............ 90
Convenience opening feature .......... 89
Important safety information ........... 88
Opening/closing .............................. 89
Problem (malfunction) ..................... 92
Resetting ......................................... 91


Sliding sunroof


Important safety notes .................... 92
Opening/closing .............................. 93
Problem (malfunction) ..................... 95
Resetting ......................................... 94


SmartKey


Changing the battery ....................... 79
Changing the programming ............. 77
Checking the battery ....................... 79
Convenience closing feature ............ 90
Convenience opening feature .......... 89
Display message ............................ 262
Door central locking/unlocking ....... 76
Important safety notes .................... 76
Loss ................................................. 81
Mechanical key ................................ 78
Positions (ignition lock) ................. 147
Problem (malfunction) ..................... 81
Starting the engine ........................ 149
Snow chains ...................................... 337
Sockets


Center console .............................. 289
General notes ................................ 289
Rear compartment ......................... 290
Trunk ............................................. 290
Under the armrest ......................... 289


Spare wheel


Stowing .......................................... 368
Specialist workshop ............................ 26
Special seat belt retractor .................. 63
Speed, controlling


see Cruise control


Speedometer


Digital ............................................ 223
In the Instrument cluster ......... 31, 219
Segments ...................................... 220
Selecting the unit of measurement ................................ 229
see Instrument cluster


SPORT handling mode


Activating/deactivating (AMG vehicles) .......................................... 70
Warning lamp ................................. 270


SRS (Supplemental Restraint System)


Display message ............................ 242
Introduction ..................................... 41
Warning lamp ................................. 272
Warning lamp (function) ................... 41


Standing lamps


Display message ............................ 246
Switching on/off ........................... 119


Start/stop function


see ECO start/stop function Starting (engine) ................................ 149
Steering (display message) .............. 262
Steering wheel


Adjusting (electrically) ................... 106
Button overview ............................... 33
Buttons (on-board computer) ......... 220
Cleaning ......................................... 316
Important safety notes .................. 106
Paddle shifters ............................... 160
Steering wheel heating .................. 107
Storing settings (memory function) ........................................ 112


Steering wheel heating


Problem (malfunction) ................... 108
Switching on/off ........................... 107
Steering wheel paddle shifters ........ 160
Stopwatch (RACETIMER) ................... 235
Stowage areas ................................... 278
Stowage compartments


Armrest (under) ............................. 280
Center console .............................. 279
Cup holders ................................... 284
Eyeglasses compartment ............... 279
Glove box ....................................... 279
Important safety information ......... 278
Rear ............................................... 281


Stowage net ................................... 281
Under driver's seat/front- passenger seat .............................. 280
Stowage net ....................................... 281
Stowage space


Center console (rear) ..................... 280


Stowage well beneath the trunk floor .................................................... 283
Summer tires ..................................... 336
Sun visor ............................................ 286
Surround lighting (on-board computer) .......................................... 231
Suspension tuning


AIRMATIC ...................................... 190
AMG adaptive sport suspension system ........................................... 191
SETUP (on-board computer) .......... 234


Switching air-recirculation mode on/off ................................................. 141
Switching off the alarm (ATA) ............ 74


Tachometer ........................................ 219
Tail lamps


Display message ............................ 246


Tank content


Technical data


TELEAID


Fuel gauge ............................... 31, 219


Capacities ...................................... 373
Emergency spare wheel ................. 370
Information .................................... 372
Tires/wheels ................................. 362
Vehicle data ................................... 379


Call priority .................................... 294
Downloading destinations (COMAND) ..................................... 294
Downloading routes ....................... 298
Emergency call .............................. 291
Geo fencing ................................... 298
Important safety notes .................. 290
Locating a stolen vehicle ............... 297
MB info call button ........................ 293
Remote vehicle locking .................. 296
Roadside Assistance button .......... 293
Search & Send ............................... 295
Self-test ......................................... 291


Index


17


Speed alert .................................... 298
System .......................................... 291
Triggering the vehicle alarm ........... 299
Vehicle remote malfunction diagnosis ....................................... 297
Vehicle remote unlocking .............. 296


Telephone


Accepting a call ............................. 226
Display message ............................ 262
Menu (on-board computer) ............ 226
Number from the phone book ........ 226
Redialing ........................................ 227
Rejecting/ending a call ................. 226


Temperature


Coolant .......................................... 219
Coolant (on-board computer) ......... 234
Engine oil (on-board computer) ...... 234
Outside temperature ...................... 220
Setting (climate control) ................ 138


Theft deterrent systems


ATA (Anti-Theft Alarm system) ......... 74
Immobilizer ...................................... 73
Through-loading feature ................... 281
Timing (RACETIMER) ......................... 235
Tire pressure


Calling up (on-board computer) ..... 342
Checking manually ........................ 341
Display message ............................ 258
Maximum ....................................... 340
Notes ............................................. 339
Recommended ............................... 338


Tire pressure loss warning system


General notes ................................ 341
Important safety notes .................. 341
Restarting ...................................... 342


Tire pressure monitoring system


Checking the tire pressure electronically ................................. 344
Function/notes ............................. 342
Restarting ...................................... 345
Warning lamp ................................. 276
Warning message .......................... 344


Tires


Aspect ratio (definition) ................. 356
Average weight of the vehicle occupants (definition) .................... 355
Bar (definition) ............................... 354
Changing a wheel .......................... 357


18


Index


Characteristics .............................. 354
Checking ........................................ 335
Definition of terms ......................... 354
Direction of rotation ...................... 357
Display message ............................ 258
Distribution of the vehicle occupants (definition) .................... 357
DOT, Tire Identification Number (TIN) ............................................... 354
DOT (Department of Transportation) (definition) ............ 355
GAWR (Gross Axle Weight Rating) (definition) ..................................... 355
GVW (Gross Vehicle Weight) (definition) ..................................... 355
GVWR (Gross Vehicle Weight Rating) (definition) ......................... 355
Important safety notes .................. 334
Increased vehicle weight due to optional equipment (definition) ...... 355
Kilopascal (kPa) (definition) ........... 355
Labeling (overview) ........................ 351
Load bearing index (definition) ...... 356
Load index ..................................... 353
Load index (definition) ................... 355
Maximum loaded vehicle weight (definition) ..................................... 355
Maximum load on a tire (definition) ..................................... 356
Maximum permissible tire pressure (definition) ....................... 356
Maximum tire load ......................... 353
Maximum tire load (definition) ....... 356
MOExtended tires .......................... 336
Optional equipment weight (definition) ..................................... 356
PSI (pounds per square inch) (definition) ..................................... 356
Replacing ....................................... 357
Service life ..................................... 336
Sidewall (definition) ....................... 356
Speed rating (definition) ................ 355
Storing ........................................... 357
Structure and characteristics (definition) ..................................... 354
Temperature .................................. 350
TIN (Tire Identification Number) (definition) ..................................... 356


Tire bead (definition) ...................... 356
Tire pressure (definition) ................ 356
Tire pressures (recommended) ...... 355
Tire size (data) ............................... 362
Tire size designation, load-bearing capacity, speed rating .................... 351
Tire tread ....................................... 335
Tire tread (definition) ..................... 356
Total load limit (definition) ............. 357
Traction ......................................... 350
Traction (definition) ....................... 356
Tread wear ..................................... 350
Uniform Tire Quality Grading Standards ...................................... 349
Uniform Tire Quality Grading Standards (definition) .................... 355
Unladen weight (definition) ............ 356
Wear indicator (definition) ............. 356
Wheel rim (definition) .................... 355
see Flat tire Top Tether ............................................ 64
Towing


Important safety guidelines ........... 328
Installing the towing eye ................ 329
Removing the towing eye ............... 330
With the rear axle raised ................ 330


Towing away


Tow-starting


Transmission


With both axles on the ground ....... 330


Emergency engine starting ............ 331
Important safety notes .................. 328


see Automatic transmission Transmission position display ......... 156
Transmission position display (DIRECT SELECT lever) ...................... 156
Transporting the vehicle .................. 330
Trim pieces (cleaning instructions) . 316
Trip computer (on-board computer) .......................................... 222
Trip odometer


Calling up ....................................... 222
Resetting (on-board computer) ...... 223


Trunk


Emergency release .......................... 87
Important safety notes .................... 84
Opening/closing (automatically from inside) ...................................... 86


Opening/closing (automatically from outside) ................................... 86
Opening/closing (manually from outside) ............................................ 85


Trunk lid


Display message ............................ 261
Opening/closing .............................. 84
Opening dimensions ...................... 379
Trunk load (maximum) ...................... 379
Turn signals


Display message ............................ 245
Switching on/off ........................... 119


Type identification plate


see Vehicle identification plate


Unlocking


Emergency unlocking ....................... 84
From inside the vehicle (central unlocking button) ............................. 83


Vanity mirror (in the sun visor) ........ 286
Vehicle


Data acquisition ............................... 27
Display message ............................ 260
Equipment ....................................... 22
Individual settings .......................... 229
Limited Warranty ............................. 26
Loading .......................................... 345
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 76
Lowering ........................................ 361
Maintenance .................................... 23
Parking for a long period ................ 169
Pulling away ................................... 150
Raising ........................................... 359
Reporting problems ......................... 26
Securing from rolling away ............ 358
Towing away .................................. 328
Transporting .................................. 330
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 379
Vehicle data ....................................... 379
Vehicle dimensions ........................... 379


Index


19


Vehicle emergency locking ................ 84
Vehicle identification number


see VIN Vehicle identification plate .............. 372
Vehicle level


AIRMATIC ...................................... 189
Vehicle level (display message) ....... 252
Vehicle tool kit .................................. 320
Video


Operating the DVD ......................... 226
VIN ...................................................... 372


Warning and indicator lamps


ABS ................................................ 267
Brakes ........................................... 266
Check Engine ................................. 273
Coolant .......................................... 273
Distance warning ........................... 275
DISTRONIC PLUS ........................... 275
ESP® .............................................. 269
ESP® OFF ....................................... 270
Fuel tank ........................................ 273
Overview .................................. 32, 264
PASSENGER AIR BAG OFF ............... 47
Reserve fuel ................................... 273
Seat belt ........................................ 265
SPORT handling mode ................... 270
SRS ................................................ 272
Tire pressure monitor .................... 276
Warranty ............................................ 372
Washer fluid


Display message ............................ 262
Wheel bolt tightening torque ........... 361
Wheel chock ...................................... 358
Wheels


Changing a wheel .......................... 357
Checking ........................................ 335
Cleaning ......................................... 314
Cleaning (warning) ......................... 357
Emergency spare wheel ................. 367
Important safety notes .................. 334
Interchanging/changing ................ 357
Mounting a new wheel ................... 360
Mounting a wheel .......................... 358
Removing a wheel .......................... 360
Storing ........................................... 357


20


Index


Tightening torque ........................... 361
Wheel size/tire size ....................... 362


Window curtain air bag


Operation ......................................... 47


Windows


Windshield


see Side windows


Defrosting ...................................... 139


Windshield washer fluid


see Windshield washer system


Windshield washer system


Adding washer fluid ....................... 309
Notes ............................................. 378


Windshield wipers


Problem (malfunction) ................... 128
Replacing the wiper blades ............ 126
Switching on/off ........................... 125


Winter driving


Important safety notes .................. 336
Slippery road surfaces ................... 174
Snow chains .................................. 337


M+S tires ....................................... 336


Winter tires


Wiper blades


Cleaning ......................................... 314
Important safety notes .................. 126
Replacing ....................................... 126


Wooden trim (cleaning instructions) ...................................... 316


ZONE function


Switching on/off ........................... 139


Protection of the environment General notes H Environmental note Daimler's declared policy is one of comprehensive environmental protection. The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account. You too can help to protect the environment by operating your vehicle in an environmentally responsible manner. Fuel consumption and the rate of engine, transmission, brake and tire wear are affected by these factors: Roperating conditions of your vehicle Ryour personal driving style You can influence both factors. You should bear the following in mind: Operating conditions: Ravoid short trips as these increase fuel


consumption.


Ralways make sure that the tire pressures


are correct.


Rdo not carry any unnecessary weight. Rremove roof racks once you no longer need


them.


Ra regularly serviced vehicle will contribute


to environmental protection. You should therefore adhere to the service intervals. Ralways have service work carried out at a


qualified specialist workshop.


Personal driving style: Rdo not depress the accelerator pedal when


starting the engine.


Rdo not warm up the engine when the vehicle


is stationary.


Rdrive carefully and maintain a safe distance


from the vehicle in front.


Ravoid frequent, sudden acceleration and


braking.


Introduction


21


Rchange gear in good time and use each gear only up to Ô of its maximum engine speed. Rswitch off the engine in stationary traffic. Rkeep an eye on the vehicle's fuel


consumption.


Environmental concerns and recommendations Wherever the operating instructions require you to dispose of materials, first try to regenerate or re-use them. Observe the relevant environmental rules and regulations when disposing of materials. In this way you will help to protect the environment.


Product information


Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for your vehicle. Mercedes-Benz tests genuine parts as well as conversion parts and accessories that have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore, Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles. This is also the case, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed.


More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models. All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service. Always specify the vehicle identification number (VIN) (Y page 372) and the engine number (Y page 373) when ordering genuine Mercedes-Benz parts.


Operator's Manual Vehicle equipment This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possible. Bear in mind that your vehicle may not feature all functions described here. This also applies to safety-relevant systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. The original purchase agreement lists all systems installed in your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center. The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.


22


Introduction


Genuine Mercedes-Benz parts


H Environmental note Daimler AG also supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.


! Air bags and Emergency Tensioning Devices, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle: Rdoors Rdoor pillars Rdoor sills Rseats Rcockpit Rinstrument cluster Rcenter console Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint systems. Have aftermarket accessories installed at a qualified specialist workshop.


You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes. This could lead to malfunctions in safety- relevant systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been specifically approved for your vehicle. Genuine Mercedes-Benz parts are subject to strict quality control. Every part has been specifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used.


Introduction


23


Service and vehicle operation Service and literature Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties: RNew Vehicle Limited Warranty REmission Systems Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine,


Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty


RState warranty enforcement laws (lemon


laws)


Information for customers in California Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or


malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly


notified Mercedes-Benz USA, LLC in writing of the need for its repair,


(2) the same substantial defect or


malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or


(3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.


Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350


Maintenance The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals. Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.


Roadside Assistance The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year. 1-800-FOR-MERCedes(1-800-367-6372) (USA) 1-800-387-0100 (Canada) For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.


24


Introduction


Change of address or change of ownership In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise. If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner. If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at 1-800-387-0100.


Vehicle operation outside the USA and Canada If you plan to operate your vehicle in foreign

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