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BA 204 USA, CA Edition A 2011; 1; 5, en-US hereepe


2010-05-20T09:17:30+02:00 - Seite 1
Version: 3.0.3.6


C-Class Operator's Manual


BA 204 USA, CA Edition A 2011; 1; 5, en-US hereepe


2010-05-20T09:17:30+02:00 - Seite 2
Version: 3.0.3.6


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In this Operator's Manual you will find the following symbols: G Warning Warning notices draw your attention to hazards that endanger your health or life, or the health or life of others.


! Warning notices draw your attention to hazards that could cause damage to your vehicle.


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BA 204 USA, CA Edition A 2011; 1; 5, en-US hereepe


2010-05-20T09:17:30+02:00 - Seite 1
Version: 3.0.3.6


Welcome to the world of Mercedes-Benz Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notices. This will help you to obtain the maximum pleasure from your vehicle and to avoid endangering yourself and others. The equipment or product designation of your vehicle may vary depending on: Rmodel Rorder Rcountry specification Ravailability Mercedes-Benz is constantly updating its vehicles to the state of the art. Mercedes-Benz therefore reserves the right to introduce changes in the following areas: Rdesign Requipment Rtechnical features You cannot therefore base any claims on the data, illustrations or descriptions contained in this manual. The following are integral parts of the vehicle: ROperator's Manual RBrief Instructions1
RService Booklet RSupplements relating to vehicle equipment Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner. The technical documentation team at Daimler AG wishes you safe and pleasant motoring. Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company


1 Canada only.


2045848981 É2045848981XËÍ


BA 204 USA, CA Edition A 2011; 1; 5, en-US hereepe


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Version: 3.0.3.6


BA 204 USA, CA Edition A 2011; 1; 5, en-US hereepe


2010-05-20T09:17:30+02:00 - Seite 3
Version: 3.0.3.6


Contents


Index ....................................................... 4


At a glance ........................................... 23


Introduction ......................................... 18


Safety ................................................... 33


Opening and closing ........................... 69


Seats, steering wheel and mirrors .... 91


Lights and windshield wipers .......... 105


Climate control ................................. 119


Driving and parking .......................... 129


On-board computer and displays .... 165


Loading, stowing and features ........ 215


Maintenance and care ...................... 237


Breakdown assistance ..................... 251


Tires and wheels ............................... 269


Technical data ................................... 301


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Index


1, 2, 3 ... 115 V socket ...................................... 225
12 V socket ........................................ 224
4ETS


see ETS/4ETS


4MATIC (permanent four-wheel drive) .................................................. 159


ABS (Anti-lock Braking System)


Display message ............................ 189
Function/notes ................................ 62
Warning lamp ................................. 206
Accident (notes) ................................ 253
Active light function (display message) ............................................ 194
Active service system


see Service interval display ADAPTIVE BRAKE ................................. 66
Additional speedometer ................... 179
Air bags


Display message ............................ 187
Front air bag (driver, front passenger) ....................................... 37
Important safety notes .................... 36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF indicator lamp (only Canada) ........... 46
PASSENGER AIRBAG OFF indicator lamp (only USA) ................ 41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag .......................... 39
Window curtain air bag .................... 40


Air-conditioning system


see Climate control


Air dehumidification


Activating/deactivating with cooling ........................................... 122


Air distribution


Setting ........................................... 123


Airflow


Air nozzles


Setting ........................................... 124


see Air vents .................................. 126


Air pressure


see Tire pressure


Air-recirculation mode


Activating/deactivating ................. 125
Air vents ............................................. 126
Glove box ....................................... 127
Important safety information ......... 126
Rear ............................................... 127
Setting the center air vents ........... 126
Setting the side air vents ............... 126


Alarm system


see ATA AMG menu (on-board computer) ..... 171
Anti-lock Braking System


see ABS


Anti-Theft Alarm system


see ATA


Anti-theft system


ATA (Anti-Theft Alarm system) ......... 67
Ashtray ............................................... 223
Assistance menu (on-board computer) .......................................... 178
ATA (Anti-Theft Alarm system)


Activating/deactivating ................... 67
Function ........................................... 67
Switching off the alarm .................... 67
Audio menu (on-board computer) .... 175
AUTO lights


see Light sensor Automatic car wash .......................... 244
Automatic transmission


Display message ............................ 200
Driving tips .................................... 139
Emergency running mode .............. 144
Kickdown ....................................... 140
Malfunction .................................... 144
Program selector button ................ 140
Pulling away ................................... 134
Releasing the parking lock manually ........................................ 144
Selector lever ................................ 138
Starting .......................................... 133


Backrest (display message) ............. 201
Bag hook ............................................ 219
BAS (Brake Assist System) ................. 62


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Index


Battery


Charging ........................................ 261
Checking (SmartKey) ....................... 74
Display message ............................ 196
Important safety guidelines (SmartKey) ....................................... 74
Jump-starting ................................. 262
Replacing (SmartKey) ...................... 74
Safety notes .................................. 259


see Seat belts


Belt


Brake fluid


Notes ............................................. 309
Brake fluid level ................................ 242
Brake lamp (display message) ......... 192
Brakes


ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) ......................... 309
Display message ............................ 190
High-performance brake system .... 153
Important safety notes .................. 151
Maintenance .................................. 152
Parking brake ................................ 149
Warning lamp ................................. 203


Breakdown


Bulbs


see Accident (notes) see Flat tire


Backup lamp .................................. 115
Brake lamp .................................... 115
High-beam headlamps ................... 113
Low-beam headlamps .................... 113
Overview ........................................ 112
Parking lamps ................................ 114
Rear fog lamp ................................ 115
Replacing ....................................... 114
Side marker lamp .......................... 115
Standing lamps (front) ................... 114
Tail lamp ........................................ 115
Turn signal lamp ............................ 115
Turn signals (front) ......................... 114


CAC


California


(Customer Assistance Center) ......... 21


Important notice for retail customers and lessees .................... 19


Calling up a malfunction


see Display messages


see Technical data


Capacities


Care


Carpets .......................................... 249
Car wash ........................................ 244
Display ........................................... 247
Gear or selector lever .................... 248
Headlamps ..................................... 246
Matte finish ................................... 245
Notes ............................................. 243
Paint .............................................. 245
Plastic trim .................................... 247
Power washer ................................ 244
Rear view camera .......................... 247
Roof lining ...................................... 249
Seat belt ........................................ 249
Seat covers .................................... 248
Sensors ......................................... 247
Steering wheel ............................... 248
Tail pipes ....................................... 247
Trim strips ..................................... 248
Washing by hand ........................... 244
Wheels ........................................... 245
Windows ........................................ 246
Wiper blades .................................. 246
Wooden trim .................................. 248
Cargo tie down rings ......................... 219
CD player/CD changer (on-board computer) .......................................... 175
Center console ..................................... 29
Central locking


Automatic locking (on-board computer) ...................................... 181
SmartKey ......................................... 70


Changing bulbs


Headlamps ..................................... 111
Changing gears .................................. 139
Changing the programming


SmartKey ......................................... 73


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Index


Child-proof locks


Rear doors ....................................... 60


In the vehicle ................................... 55
Restraint systems ............................ 56


Children


Child seat


Automatic recognition ..................... 46
Automatic recognition/air bag deactivation, self-test ...................... 48
Display message ............................ 185
LATCH-type (ISOFIX ) child seat anchors ............................................ 58
Special seat belt retractor ............... 58
Top Tether ....................................... 59
Troubleshooting ............................... 49
Cigarette lighter ................................ 224
Classification system for occupants (OCS)


Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44


Climate control


Activating/deactivating ................. 122
Activating/deactivating air- recirculation mode ......................... 125
Controlling automatically ............... 123
Cooling with air dehumidification . . 122
Defrosting the windshield .............. 124
Demisting the windows .................. 125
Dual-zone automatic climate control ........................................... 121
Important safety information ......... 120
Indicator lamp ................................ 123
Maximum cooling .......................... 124
Problems with "cooling with air dehumidification" ........................... 123
Problems with the rear window heating .......................................... 125
Refrigerant ..................................... 309
Setting the air distribution ............. 123
Setting the airflow ......................... 124
Setting the air vents ...................... 126
Setting the temperature ................ 123
Switching the MONO function on/ off .................................................. 124
Switching the rear window heating on/off ............................... 125
Clock (on-board computer) ............... 179


Cockpit ................................................. 25
Combination switch .......................... 108
Compass ............................................ 235
Consumption statistics (on-board computer) .......................................... 170
Convenience closing feature .............. 84
Convenience opening feature ............ 84
Coolant (engine)


Checking the level ......................... 240
Display message ............................ 194
Notes ............................................. 310
Temperature (on-board computer) . 171
Temperature gauge ........................ 166
Warning lamp ................................. 210


Cooling


see Climate control Cornering light (display message) ... 191
Crash-responsive emergency lighting ............................................... 111
Cruise control


Cruise control lever ....................... 156
Display message ............................ 197
Function/notes ............................. 156
Cup holder ......................................... 220
Center console .............................. 221
Rear compartment ......................... 221


Current fuel consumption (on- board computer) ............................... 170
Customer Assistance Center


(CAC) ............................................... 21
Customer Relations Department ....... 21


Dashboard


see Cockpit Date (on-board computer) ................ 179
Daytime running lamps


Display message ............................ 194
Switching on/off (on-board computer) ...................................... 180


Delayed switch-off


Exterior lighting (on-board computer) ...................................... 180
Interior lighting (on-board computer) ...................................... 180
Digital speedometer ......................... 171
Display (cleaning instructions) ........ 247


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Index


Display messages


Brakes ........................................... 189
Calling up (on-board computer) ..... 183
Clearing (on-board computer) ........ 183
Driving systems ............................. 197
Engine ............................................ 194
KEYLESS-GO .................................. 202
Lamps ............................................ 191
Safety systems .............................. 184
Service interval display .................. 242
SmartKey ....................................... 201
Tires ............................................... 197
Vehicle ........................................... 200
Distance recorder ............................. 170
Door


Automatic locking ............................ 78
Automatic locking (on-board computer) ...................................... 181
Display message ............................ 201
Emergency locking ........................... 79
Emergency unlocking ....................... 79
Opening (from inside) ...................... 78


Door control panel


Overview .......................................... 31


Doors


Important safety notes .................... 77
Drinking and driving ......................... 151
Drinks holder


see Cup holder


Drive program


Automatic ...................................... 141
Manual ........................................... 142
SETUP (on-board computer) .......... 171
Drive program display ...................... 139
Driving abroad ................................... 155
Driving on flooded roads .................. 154
Driving safety system


EBD (Electronic Brake force Distribution) ..................................... 66
ESP® (Electronic Stability Program) .......................................... 63
ETS/4ETS (Electronic Traction System) ........................................... 63
Important safety information ........... 61


Driving safety systems


ABS (Anti-lock Braking System) ....... 62
ADAPTIVE BRAKE ............................. 66


BAS (Brake Assist System) .............. 62
Overview .......................................... 61


Driving systems


Cruise control ................................ 156
Dynamic handling package with sports mode .................................. 158
PARKTRONIC ................................. 159
Rear view camera .......................... 162
Driving tips ........................................ 139
Braking .......................................... 153
Downhill gradients ......................... 152
Driving on flooded roads ................ 154
Wet road surface ........................... 152
Winter ............................................ 155
DVD audio (on-board computer) ...... 175
Dynamic handling package with sports mode ....................................... 158


EASY-ENTRY feature ............................ 99


Activating/deactivating (on- board computer) ............................ 181
EASY-EXIT feature ............................... 99


Activating/deactivating (on- board computer) ............................ 181
Crash-responsive ............................. 99


EBD (Electronic Brake force Distribution)


Display message ............................ 190
Function/notes ................................ 66


Electrical fuses


see Fuses


Electronic Brake force


see EBD


Electronic Stability Program


see ESP®


Electronic Traction System


see ETS/4ETS


Emergency call


Emergency release


see mbrace


Fuel filler flap ................................. 146
Trunk ............................................... 82
Vehicle ............................................. 79


Emergency running mode


Automatic transmission ................. 144


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Index


Emergency spare wheel


Storage location ............................ 254
Emergency starting ........................... 266
Emergency tensioning device


Function ........................................... 54
Safety guidelines ............................. 35


Emissions purification


Service and warranty information .... 18


Engine


Irregular running ............................ 136
Starting problems .......................... 136
Starting the engine with the key .... 133
Starting with KEYLESS-GO ............. 133
Switching off .................................. 149
Warning lamp Check Engine .......... 210


Engine electronics


Malfunction .................................... 136
Engine number .................................. 304
Engine oil


Adding ........................................... 240
Checking the oil level ..................... 239
Display message ............................ 196
Lubricant additives ........................ 309
Notes about oil grades ................... 308
Temperature (on-board computer) . 171
Viscosity ........................................ 309


ESC (Electronic Stability Control)


see ESP®


ESP® (Electronic Stability Program)


Activating/deactivating (AMG vehicles) .......................................... 65
Activating/deactivating (except AMG vehicles) .................................. 64
Activating/deactivating (on- board computer) ............................ 178
AMG menu (on-board computer) ... 171
Display message ............................ 184
ETS/4ETS ........................................ 63
Important safety information ........... 63
Warning lamp ................................. 207


ETS/4ETS (Electronic Traction System) ................................................ 63
Exhaust check ................................... 151
Exhaust tail pipe (cleaning instructions) ...................................... 247


Exterior lighting


Exterior mirrors


see Lights


Adjusting ....................................... 100
Dipping (automatic) ....................... 101
Folding in/out (automatically) ....... 101
Folding in/out (electrically) ........... 100
Folding in when locking (on-board computer) ...................................... 182
Out of position ............................... 101
Setting ........................................... 100
Storing settings (memory function) ........................................ 102
Storing the parking position .......... 101
Exterior view ........................................ 24


First-aid kit ......................................... 253
Flat tire


Changing a wheel/mounting the spare wheel ................................... 255
MOExtended run-flat system ......... 259
Preparing the vehicle ..................... 254
Raising the vehicle ......................... 256
Floormat ............................................. 236
Front fog lamp (display message) ... 193
Fuel


Additives ........................................ 308
Notes ............................................. 306
Premium-grade unleaded gasoline . 306
Refueling ........................................ 145
Specifications ................................ 307
Troubleshooting ............................. 148


Fuel consumption


Current (on-board computer) ......... 170
Notes ............................................. 150
Fuel filler cap (display message) ..... 197
Fuel filler flap


Emergency release ........................ 146
Opening/closing ............................ 146


Fuel level


Fuses


Calling up the range (on-board computer) ...................................... 170


Dashboard fuse box ....................... 267
Fuse allocation chart ..................... 267


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Index


Fuse box in the engine compartment ................................. 267
Fuse box in the trunk ..................... 268
Notes ............................................. 266


Garage door opener


Clearing the memory ..................... 235
Notes ............................................. 232
Opening/closing the garage door .. 234
Programming the remote control ... 232


Gear indicator (on-board computer) .......................................... 171
Gear lever ........................................... 137
Gear or selector lever (cleaning guidelines) ......................................... 248
Genuine Mercedes-Benz parts ......... 302
Genuine wood trim and trim strips (cleaning instructions) ...................... 248
Glove box ........................................... 216


Headlamp cleaning system .............. 109
Adding washer fluid ....................... 241
Notes ............................................. 310


Headlamp mode (daytime driving)


see Daytime running lamps


Headlamps


Cleaning ......................................... 246
Misting up ...................................... 110


Head restraints


Adjusting (electrically) ..................... 96
Adjusting (manually) ........................ 95
Adjusting (rear) ................................ 96
Installing/removing (rear) ................ 96
see NECK-PRO head restraints (except AMG vehicles)


Heating


see Climate control High beam flasher ............................. 109
Hill start assist .................................. 135
Hood


Closing ........................................... 239
Display message ............................ 200
Opening ......................................... 238
Hydroplaning ..................................... 154


Immobilizer .......................................... 66
Instrument cluster


Overview .......................................... 26
Submenu (on-board computer) ...... 178
Warning and indicator lamps ........... 27
Instrument cluster lighting ................ 26
Instrument lighting


see Instrument cluster lighting


Interior lighting


Automatic control .......................... 111
Delayed switch-off (on-board computer) ...................................... 180
Emergency lighting ........................ 111
Manual control ............................... 111
Reading lamp ................................. 110


Jack


Storage location ............................ 253
Using ............................................. 256
Jump-starting ..................................... 262


KEYLESS-GO


Button ............................................ 132
Convenience closing feature ............ 85
Display message ............................ 202
Locking ............................................ 71
Starting the engine ........................ 133
Unlocking ......................................... 71


Key positions


KEYLESS-GO .................................. 132
SmartKey ....................................... 131
Kickdown ................................... 140, 143
Knee bag .............................................. 38


LATCH-type (ISOFIX) child seat anchors ................................................ 58
License plate lamp (display message) ............................................ 193


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10


Index


Lights


Activating/deactivating the interior lighting delayed switch-off (on-board computer) ...................... 180
Active light function ....................... 109
Automatic headlamp mode ............ 107
Cornering light function ................. 110
Daytime running lamps .................. 107
Driving abroad ............................... 106
Fog lamps ...................................... 108
Hazard warning lamps ................... 109
High-beam headlamps ................... 108
Light switch ................................... 106
Low-beam headlamps .................... 107
Rear fog lamp ................................ 108
Switching the daytime driving lights on/off (on-board computer) . 180
Switching the exterior lighting delayed switch-off on/off (on- board computer) ............................ 180
Switching the surround lighting on/off (on-board computer) .......... 180
Light sensor (display message) ....... 194
Loading guidelines ............................ 216
Locking


Automatic ........................................ 78
Emergency locking ........................... 79
From inside the vehicle (central locking button) ................................. 78


Locking verification signal (on- board computer) ............................... 181
Low-beam headlamp (display message) ............................................ 191
Luggage net ....................................... 217
Lumbar support ................................... 97


M+S tires ............................................ 154
Main-beam headlamps (display message) ............................................ 192
Malfunction message


see Display messages


Malfunctions relevant to safety


Reporting ......................................... 21
Manual drive program ...................... 142


Manual transmission


Gear lever ...................................... 137
Pulling away ................................... 134
Shift recommendation ................... 138
Starting .......................................... 133


Matte finish (cleaning instructions) ...................................... 245
mbrace


Call priority .................................... 230
Display message ............................ 185
Downloading destinations (COMAND) ..................................... 230
Emergency call .............................. 227
Important safety notes .................. 226
Locating a stolen vehicle ............... 231
MB info call button ........................ 229
Remote vehicle locking .................. 231
Roadside Assistance button .......... 229
Self-test ......................................... 227
System .......................................... 227
Vehicle remote unlocking .............. 231


Mechanical key


Function/notes ................................ 73
Memory card (on-board computer) . 175
Memory function ............................... 102
Menu (on-board computer)


AMG ............................................... 171
Assistance ..................................... 178
Audio ............................................. 175
DVD ............................................... 176
Navigation ..................................... 174
Overview of menus ........................ 169
Service ........................................... 178
Settings ......................................... 178
Telephone ...................................... 176
Trip ................................................ 170
Message memory .............................. 183
Messages


see Display messages


Mirrors


Sun visor ........................................ 222
see Exterior mirrors or Rear-view mirror MOExtended run-flat system ........... 259
MP3


Operating (on-board computer) ..... 175
see separate operating instructions Multifunction display ........................ 168


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Index


11


Multifunction steering wheel


Operating the on-board computer . 167
Overview .......................................... 28


Navigation


On-board computer ....................... 174
see separate operating instructions


NECK-PRO head restraints (except AMG vehicles)


Operation ......................................... 49
Resetting triggered .......................... 50


Notes on breaking-in a new vehicle ................................................ 130


Occupant Classification System (OCS)


Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44


Occupant safety


Children in the vehicle ..................... 55
System overview .............................. 34
Octane number (fuel) ........................ 307
Odometer ........................................... 170
Off-road


4MATIC .......................................... 159


see Engine oil


On-board computer


Oil


AMG menu ..................................... 171
Assistance menu ........................... 178
Audio menu ................................... 175
Convenience submenu .................. 181
Display messages .......................... 183
Factory settings ............................. 182
Important safety notes .................. 166
Instrument cluster submenu .......... 178
Lighting submenu .......................... 180
Message memory .......................... 183
Navigation menu ............................ 174
Operating video DVD ..................... 176
Operation ....................................... 167
Overview of menus ........................ 169
Service menu ................................. 178


Settings menu ............................... 178
Standard display submenu ............ 170
Telephone menu ............................ 176
Time/Date submenu ..................... 179
Trip menu ...................................... 170
Vehicle submenu ........................... 181


Opening and closing the side trim panels ................................................. 114
Operating system


see On-board computer


Outside temperature


Display ........................................... 167


Overhead control panel


Overview .......................................... 30


Override feature


Rear side windows ........................... 60


Paint code number ............................ 303
Paintwork (cleaning instructions) ... 245
Panic alarm .......................................... 61
Panorama roof with power tilt/ sliding panel


Opening/closing .............................. 89
Resetting ......................................... 90
Parking ............................................... 148
Parking aid


PARKTRONIC ................................. 159
Rear view camera .......................... 162
Parking brake .................................... 149
Parking lamp (display message) ...... 193
Parking lock


Releasing manually (automatic transmission) ................................. 144


Parking position


Exterior mirror on the front- passenger side ............................... 101


PARKTRONIC


Activating/deactivating ................. 161
Function/notes ............................. 159
Malfunction .................................... 162
Problem ......................................... 162
Range of the sensors ..................... 159
Warning display ............................. 160


PASSENGER AIRBAG OFF indicator lamp (only Canada) ............................. 46


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12


Index


PASSENGER AIRBAG OFF indicator lamp (only USA) ................................... 41
Pedals ................................................. 151
Permanent display (on-board computer) .......................................... 179
Permanent four-wheel drive


see 4MATIC Plastic trim (cleaning instructions) . 247
Power washers .................................. 244
Power windows


see Side windows Product information ............................ 18
Program selector button .................. 140
Pulling away


Automatic transmission ................. 134
Manual transmission ...................... 134


RACETIMER (on-board computer) .... 172
Radio


Changing stations (on-board computer) ...................................... 175
see separate operating instructions Range (on-board computer) ............. 170
Rear compartment


Setting the airflow ......................... 124
Setting the air vents ...................... 127
Rear fog lamp (display message) ..... 193
Rear seat backrest


Display message ............................ 201
Folding forwards/back .................. 218


Rear seat backrest (display message) ............................................ 201
Rear view camera


Function/notes ............................. 162


Rear view camera (cleaning instructions) ...................................... 247
Rear-view mirror


Anti-glare (manual) .......................... 99
Dipping (automatic) ....................... 101
Rear window blind ............................ 222
Rear window heating


Malfunction .................................... 125
Switching on/off ........................... 125
Refueling ............................................ 145


Remote control


Programming (garage door opener) .......................................... 232


Malfunctions relevant to safety ........ 21


Reporting


Reserve fuel


Display message ............................ 197
Warning lamp ................................. 210


Restraint systems


Reverse gear


see SRS


Engaging (manual transmission) .... 137
Reversing lamp (display message) .. 193
Roadside Assistance (breakdown) .... 19
Roller blind


see Roller sunblind


Roller sunblind


Opening/closing .............................. 89
Panorama roof with power tilt/ sliding panel ..................................... 89
Rear side windows ......................... 222
Rear window .................................. 222
Roof carrier ........................................ 220
Roof lining and carpets (cleaning guidelines) ......................................... 249
Route


see Route guidance (on-board computer)


Route guidance (on-board computer) .......................................... 174


Safety


Children in the vehicle ..................... 55
Child restraint systems .................... 56
Occupant Classification System (OCS) ............................................... 41
Overview of occupant safety systems ........................................... 34


see Driving safety systems


Adaptive ........................................... 97


Adjusting the height ......................... 53
Belt force limiters ............................ 54
Cleaning ......................................... 249


Safety systems


Seat backrest


Seat belts


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Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines ............. 50
Releasing ......................................... 53
Safety guidelines ............................. 35
Special seat belt retractor ............... 58
Warning lamp ................................. 204
Warning lamp (function) ................... 54


Indicator lamp (Malfunction) ............ 98


Seat heating


Seats


Adaptive seat backrests (AMG vehicles) .......................................... 97
Adjusting (electrically) ..................... 94
Adjusting (manually and electrically) ...................................... 94
Adjusting the head restraint ............ 95
Adjusting the lumbar support .......... 97
Cleaning the cover ......................... 248
Correct driver's seat position ........... 92
Important safety notes .................... 93
Storing settings (memory function) ........................................ 102
Switching seat heating on/off ......... 97
Sensors (cleaning instructions) ....... 247
Service indicator


see Service interval display Service interval display .................... 242


Displaying a service message (on- board computer) ............................ 243
Service menu (on-board computer) . 178
Service products


Brake fluid ..................................... 309
Capacities ...................................... 305
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes .................. 304
Notes ............................................. 304
Refrigerant (air-conditioning system) .......................................... 309
Washer fluid ................................... 310


Settings


Factory (on-board computer) ......... 182
On-board computer ....................... 178
SETUP (on-board computer) ............. 171
Shift ranges ....................................... 141


Shift recommendation ...................... 138
Side impact air bag ............................. 39
Side marker lamp (display message) ............................................ 193
Side windows


Convenience closing feature ............ 84
Convenience opening feature .......... 84
Important safety information ........... 83
Opening/closing .............................. 84
Resetting ......................................... 85
Troubleshooting ............................... 86


Sliding sunroof


Important safety information ........... 86
Troubleshooting ............................... 90
see Panorama roof with power tilt/sliding panel see Tilt/sliding sunroof


SmartKey


Changing the battery ....................... 74
Changing the programming ............. 73
Checking the battery ................. 70, 74
Convenience closing feature ............ 84
Convenience opening feature .......... 84
Display message ............................ 201
Important safety notes .................... 70
Malfunction ...................................... 76
Starting the engine ........................ 133
Snow chains ...................................... 154
Socket ................................................ 224
Dashboard ..................................... 224
Rear compartment ......................... 225


SOS


Spare wheel


see mbrace


Speedometer


Notes/data .................................... 298
Storage location ............................ 254
see Emergency spare wheel


Activating/deactivating additional speedometer (on- board computer) ............................ 179
Additional speedometer (on- board computer) ............................ 171
Segments ...................................... 167
Setting the unit (on-board computer) ...................................... 178


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SPORT handling mode


Activating/deactivating (AMG vehicles) .......................................... 64
Warning lamp ................................. 208


SRS (Supplemental Restraint System)


Display message ............................ 185
Introduction ..................................... 34
Warning lamp ................................. 209
Warning lamp (function) ................... 34


Standard display (on-board computer) .......................................... 170
Starting the engine


Important safety notes .................. 133


Station


see Radio Steering (display message) .............. 201
Steering wheel


Adjusting (electrically) ..................... 98
Adjusting (manually) ........................ 98
Buttons (on-board computer) ......... 167
Cleaning ......................................... 248
Important safety notes .................... 98
Memory function (storing settings) ........................................... 98
Storing settings (memory function) ........................................ 102
Steering wheel paddle shifters ........ 141
Stowage compartments


Armrest (under) ............................. 217
Glove box ....................................... 216


Stowage space


Cup holders ................................... 220
Important safety information ......... 216


Stowage well


Trunk floor (under) ......................... 219


Submenu (on-board computer)


Convenience .................................. 181
Factory setting ............................... 182
Instrument cluster ......................... 178
Lights ............................................. 180
Standard display ............................ 170
Time/Date ..................................... 179
Vehicle ........................................... 181


Summer opening


see Convenience opening feature Sun visor ............................................ 221


Supplemental Restraint System


see SRS


Surround lighting (on-board computer) .......................................... 180
Switching off the alarm (ATA) ............ 67


Tachometer ........................................ 167
Tailgate


Display message (12-button multifunction steering wheel) ........ 200
Tail lamps (Display message) ........... 192
Tank content


Fuel gauge ....................................... 26
Technical data ................................... 302
C 250 ............................................. 311
C 250 4MATIC ............................... 311
C 300 ............................................. 311
C 300 4MATIC ............................... 312
C 350 .................................... 312, 313
C 350 4MATIC ............................... 312
Tires/wheels ................................. 293


TELEAID


Call priority .................................... 230
Display message ............................ 185
Downloading destinations (COMAND) ..................................... 230
Emergency call .............................. 227
Important safety notes .................. 226
Locating a stolen vehicle ............... 231
MB info call button ........................ 229
Remote vehicle locking .................. 231
Roadside Assistance button .......... 229
Self-test ......................................... 227
System .......................................... 227
Vehicle remote unlocking .............. 231


Telephone


Accepting a call ............................. 176
Display message ............................ 201
Menu (on-board computer) ............ 176
Number from the phone book ........ 177
Redialing ........................................ 177
Rejecting/ending a call ................. 177
Telephone compartment .................. 217
Temperature


Coolant .......................................... 166
Coolant (on-board computer) ......... 171


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Engine oil (on-board computer) ...... 171
Outside temperature ...................... 167
Setting ........................................... 123


Theft deterrent locking system


Immobilizer ...................................... 66
Through-loading feature ................... 218
Tilt/sliding sunroof


Opening/closing .............................. 88
Resetting ......................................... 88
Time (on-board computer) ................ 179
Timer (on-board computer) .............. 172
Tire pressure


Calling up (on-board computer) ..... 277
Checking manually ........................ 275
Display message ............................ 197
Maximum ....................................... 280
Notes ............................................. 273
Pressure loss warning .................... 275
Recommended ............................... 272


Tire pressure monitoring system


Function/notes ............................. 277
Restarting ...................................... 279
Warning lamp ................................. 212


Tires


Aspect ratio (definition) ................. 292
Average weight of the vehicle occupants (definition) .................... 290
Bar (definition) ............................... 290
Characteristics .............................. 290
Checking ........................................ 271
Cleaning ......................................... 272
Definition of terms ......................... 290
Direction of rotation ...................... 284
Distribution of the vehicle occupants (definition) .................... 293
DOT, Tire Identification Number (TIN) ............................................... 289
DOT (Department of Transportation) (definition) ............ 290
Flat tire .......................................... 254
GAWR (Gross Axle Weight Rating) (definition) ..................................... 291
Guidelines to be observed ............. 271
GVW (Gross Vehicle Weight) (definition) ..................................... 291
GVWR (Gross Vehicle Weight Rating) (definition) ......................... 291


Increased vehicle weight due to optional equipment (definition) ...... 291
Kilopascal (kPa) (definition) ........... 291
Labeling (overview) ........................ 286
Load bearing index (definition) ...... 292
Load index ..................................... 289
Load index (definition) ................... 291
Maximum loaded vehicle weight (definition) ..................................... 291
Maximum load on a tire (definition) ..................................... 292
Maximum permissible tire pressure (definition) ....................... 292
Maximum tire load ......................... 284
Maximum tire load (definition) ....... 291
Optional equipment weight (definition) ..................................... 292
PSI (pounds per square inch) (definition) ..................................... 292
Replacing ....................................... 286
Service life ..................................... 271
Sidewall (definition) ....................... 292
Speed index (definition) ................. 291
Storing ........................................... 272
Structure and characteristics (definition) ..................................... 290
Temperature .................................. 285
TIN (Tire Identification Number) (definition) ..................................... 292
Tire bead (definition) ...................... 292
Tire pressure (definition) ................ 292
Tire pressures (recommended) ...... 290
Tire size (data) ............................... 293
Tire size designation, load-bearing capacity, speed index .................... 287
Tire tread ....................................... 271
Tire tread (definition) ..................... 292
Total load limit (definition) ............. 293
Traction ......................................... 285
Traction (definition) ....................... 292
Tread wear ..................................... 285
Uniform Tire Quality Grading Standards ...................................... 284
Uniform Tire Quality Grading Standards (definition) .................... 290
Unladen weight (definition) ............ 291
Wear indicator (definition) ............. 292
Wheel rim (definition) .................... 291


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Index


Tires and wheels (important safety information) ....................................... 270
Top Tether ............................................ 59
Towing


Important safety guidelines ........... 264
Installing the towing eye ................ 264
Removing the towing eye ............... 265


Tow-starting


Emergency engine starting ............ 266
Installing the towing eye ................ 266
Removing the towing eye ............... 266
Transfer case ..................................... 144
Transmission position display ......... 138
Transmission positions .................... 139
Trip computer (on-board computer) .......................................... 170
Trip odometer


Calling up ....................................... 170
Resetting (on-board computer) ...... 171


Trunk


Automatic opening ........................... 81
Emergency release .......................... 82
Important safety guidelines ............. 80
Locking separately ........................... 82


Trunk lid


Display message ............................ 200
Turn signal (display message) ......... 191
Turn signals ....................................... 108
Type plate


see Vehicle identification plate


Unlocking


Emergency unlocking ....................... 79
From inside the vehicle (central unlocking button) ............................. 78


Vanity mirror


Vehicle


Sun visor ........................................ 222


Data acquisition ............................... 22
Emergency unlocking ....................... 79
Equipment ....................................... 18
Exterior view .................................... 24


Individual settings (on-board computer) ...................................... 178
Loading .......................................... 280
Lowering ........................................ 258
Maintenance .................................... 19
Parking up ..................................... 150
Raising ........................................... 256
Reporting problems ......................... 21
Towing away .................................. 264
Tow-starting ................................... 264
Transporting .................................. 266


Vehicle data


see Technical data


Vehicle identification number


see VIN Vehicle identification plate .............. 303
Vehicle tool kit .................................. 253
Video (DVD) ........................................ 176
Video DVD (on-board computer) ...... 176
VIN ...................................................... 303


Warning and indicator lamps


ABS ................................................ 206
Brakes ........................................... 203
Check Engine ................................. 210
Coolant .......................................... 210
ESP® .............................................. 207
ESP® OFF ....................................... 208
Fuel tank ........................................ 210
Overview .......................................... 27
PASSENGER AIRBAG OFF indicator lamp (only Canada) ........... 46
PASSENGER AIRBAG OFF indicator lamp (only USA) ................ 41
Reserve fuel ................................... 210
Seat belt ........................................ 204
SPORT handling mode ................... 208
SRS ................................................ 209
Tire pressure monitor .................... 212
Warranty ............................................ 302
Wheel bolt tightening torque ........... 258
Wheel chock ...................................... 255
Wheels


Changing/replacing ....................... 286
Changing a wheel .......................... 255
Checking ........................................ 271


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Cleaning ......................................... 245
Guidelines to be observed ............. 271
Mounting a wheel .......................... 258
Removing a wheel .......................... 257
Tightening torque ........................... 258
Wheel size/tire size ....................... 293


Window curtain air bag


Display message ............................ 186
Operation ......................................... 40


Windows


see Side windows Windows (cleaning instructions) ..... 246
Windshield


Defrosting ...................................... 124


Windshield washer fluid (display message) ............................................ 201
Windshield washer system


Adding washer fluid ....................... 241
Notes ............................................. 310


Windshield wipers


Important safety notes .................. 115
Replacing the wiper blades .... 116, 117
Switching on/off ........................... 116
Troubleshooting ............................. 117
Winter operation ............................... 155
Winter tires


M+S tires ....................................... 154


Wiper blades


Cleaning ......................................... 246


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Introduction


Product information


We recommend using genuine Mercedes- Benz parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and special suitability for Mercedes-Benz vehicles. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. We cannot therefore be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. The use of non-approved parts could affect your vehicle's operating safety. Mercedes- Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. In addition, you will receive advice about permissible technical modifications, and the parts will be professionally installed.


Operator's Manual Notes on the Operator's Manual This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.


Vehicle equipment This manual describes all the standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Note that your vehicle may not be equipped with all functions described. This also refers to safety-related systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center. The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle.


Service and vehicle operation Service and literature The Service and Warranty Information booklet contains detailed information about the warranties covering your vehicle. Your authorized Mercedes-Benz Center will replace and repair any factory-fitted parts based on the terms and conditions of the following warranties: RNew Vehicle Limited Warranty REmission System Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine,


Massachusetts, New York, Pennsylvania, Rhode Island and Vermont


RState Warranty Enforcement Laws (Lemon


Laws)


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Information for customers in California Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or


malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.


(2) the same substantial defect or


malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.


(3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.


Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350


Maintenance The Service and Warranty Information Booklet describes all necessary maintenance work that should be performed at regular intervals. Always have the Service and Warranty Information Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record each service in the Service and Warranty Information Booklet for you.


Breakdown assistance The Mercedes-Benz Roadside Assistance Program provides factory-trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year. 1-800-FOR-MERCedes(1-800-367-6372) (USA) 1-800-387-0100 (Canada) For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure (in the USA) or the Roadside Assistance section of the Service and Warranty Information Booklet (in Canada) You will find both in your vehicle literature portfolio.


Change of address or ownership In the event of a change of address, be sure to send in the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.


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Introduction


If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator. If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Car" found in the Service and Warranty Information Booklet, or call the Mercedes- Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.


Vehicle operation outside the USA and Canada If you plan to operate your vehicle in foreign countries, please be aware that: RService facilities or replacement parts may


not be readily available.


RUnleaded gasoline for vehicles with


catalytic converters may not be available. The use of leaded fuels can damage the catalytic converter.


RGasoline may have a considerably lower octane rating. Improper fuel can cause engine damage.


Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses:


In the USA Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350


In Canada Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9


Operating safety Safety notes G Warning Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle. Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving. G Warning Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred: Rturn on your hazard warning flashers. Rslow down carefully. Rdrive with caution to an area which is a safe


distance from the road.


Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.


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Proper use of the vehicle To ensure proper use of the vehicle, you must familiarize yourself with the following information and rules: Rsafety notes in this Operator's Manual Rtechnical data in this Operator's Manual Rtraffic rules and regulations Rlaws and safety standards pertaining to


motor vehicles G Warning! Various warning labels are attached to your vehicle. These warning labels are intended to make you and others aware of various risks. Do not remove any of these warning labels unless explicitly instructed to do so by information on the label itself. Removing warning labels may cause you and others to be unaware of certain risks which may result in an accident and/or personal injury.


Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem with the Mercedes-Benz Center again or, if necessary, contact us at one of the following addresses.


In the USA Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350


In Canada Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9


Reporting malfunctions relevant to safety For the USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.


Reporting safety defects If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590. You can also obtain additional information about vehicle safety from: http://www.safercar.gov.


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Limited Warranty ! Follow the instructions in this manual


about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty of Daimler AG.


Data stored in the vehicle Information regarding electronic recording devices (Including California Code Supplement § 9951) Please note that your vehicle is equipped with devices that can record vehicle systems data. If your vehicle is equipped with mbrace2 data is transmitted in the event of an accident. This information serves, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it: Rfor safety research or vehicle diagnosis


purposes


Rwith the consent of the vehicle owner or


lessee


Rin response to an official request by law


enforcement or other government agency


Rfor use in arbitration of disputes that


involve Daimler AG, its subsidiaries or its sales and service organizations


Ras otherwise required or permitted by law Please observe the mbrace2 order agreement regarding further details on data that this system records and transmits.


2 The system is called TELEAID in Canada.


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Exterior view ....................................... 24
Cockpit ................................................. 25
Instrument cluster .............................. 26
Multifunction steering wheel ............. 28
Center console .................................... 29
Overhead control panel ...................... 30
Door control panel .............................. 31


23


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Exterior view


Exterior view


Function : Trunk lid


Vehicle tool kit


; Rear window heating = Lights ? Fuel filler flap A Defrosting the windshield


Cleaning the windows


B Sliding sunroof


Page


Function


C Exterior mirrors D Windshield wipers E Opening the hood


Engine oil Coolant


F Towing away G Tires and wheels


Flat tire


253
125
111
145
124
246
86


Page 100
115
238
239
240
264
270
254


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Cockpit


Cockpit


25


Function


Page


Function


Page


: Steering wheel paddle


shifters


; Cruise control lever = Instrument cluster ? Horn A PARKTRONIC warning display (Canada only)


B Overhead control panel C Operates the automatic climate control system


D Ignition lock


Start/Stop button


141
156
26


159
30


120
131
132


E Adjusts the steering wheel


manually


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