Coolant (green-colored) or Motorcraft Premium Gold Engine Coolant (yellow-colored) Motorcraft SAE 5W-20 Super Premium Motor Oil Refer to your 7.3L Diesel Supplement
All
quarts)
5.7L (6.0
quarts)
Engine oil (includes filter change)-Gas engines Engine oil (includes filter change)-Diesel engine
250
Capacities and specifications
Fluid
Ford Part
Name
Fuel tank
N/A
Power steering
fluid
Transfer case
fluid
Transmission
fluid 4
Motorcraft MERCONå¨ ATF Motorcraft MERCONå¨ ATF Synthetic MERCONå¨ ATF Motorcraft MERCONå¨ ATF
Windshield washer fluid
Ultra-Clear Windshield Washer Concentrate
Application
Capacity
Mid-ship tank (optional on Chassis Cab) Right side saddle mounted tank (optional on Chassis Cab) Short box
Long box
Aft axle
All
4x4 vehicles
5-speed manual
6-speed manual
Automatic
All
71.9L (19.0
gallons)
87.1L (23.0
gallons)
109.8L (29.0
gallons)
143.9L (38.0
gallons)
151.4L (40.0
gallons)
Fill to line on
reservoir
1.9L (2.0
quarts)
3.2L (3.4
quarts) 5
5.5L (5.8
quarts) 5
16.7L (17.7
quarts) 6
4.0L (4.25
quarts)
1Your vehicle’s rear axle(s) may be filled with a synthetic lubricant that may require a lubricant change. Refer to the scheduled maintenance guide. Axle lubricant quantities should not need to be checked unless a leak is suspected, service is required or the axle assembly has been submerged in water. The axle lubricant should be changed any time the rear axle has been submerged in water.
251
Capacities and specifications
2Add 236 ml (8 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford Specification EST-M2C118-A for complete refill of Traction-Lok axles. 3Add the coolant type originally equipped in your vehicle. 4Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. Check the container to verify the fluid being added is of the correct type. Refer to your scheduled maintenance guide to determine the correct service interval. Some transmission fluids may be labeled as dual usage, such as MERCONå¨ and MERCONå¨ V. These dual usage fluids are not to be used in an automatic transmission that requires use of the MERCONå¨ type fluid. However, these dual usage fluids may be used in transmissions that require the MERCONå¨ V type fluid. MERCONå¨ and MERCONå¨ V type fluids are not interchangeable. DO NOT mix MERCONå¨ and MERCONå¨ V. Use of a transmission fluid that indicates dual usage (MERCONå¨ and MERCONå¨ V) in an automatic transmission application requiring MERCONå¨ may cause transmission damage. Use of any fluid other than the recommended fluid may cause transmission damage. 5Service refill capacity is determined by filling the transmission to the bottom of the filler hole with the vehicle on a level surface. 6Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range.
252
Capacities and specifications
LUBRICANT SPECIFICATIONS
Item
Front axle (4X4)
Rear axle
Brake fluid and clutch fluid (if equipped)
Ford part
name or
equivalent
Motorcraft SAE
75W-90
Premium 4x4
Front Axle
Lubricant
Motorcraft SAE
75W-140 High
Performance
Synthetic Rear
Axle Lube 1
Motorcraft SAE
80W-90
Premium Rear
Axle Lubricant
(Dana 135
axles) 1
High
Performance
DOT 3 Motor
Vehicle Brake
Fluid
Engine coolant Motorcraft
Premium Engine Coolant (green-colored) Motorcraft Premium Gold Engine Coolant (yellow-colored)
Ford part number
Ford specification
XY-75W90-TQL WSP-M2C201-A
F1TZ-19580-B
WSL-M2C192-A
XY-80W90-QL
WSP-M2C197-A
C6AZ-19542-AB ESA-M6C25-A
and DOT 3
VC-4–A (in Canada, Motorcraft CXC-10) VC-7–A
ESE-M97B44-A
WSS-M97B51-A1
253
Capacities and specifications
Ford part name or equivalent Motorcraft SAE 5W-20 Super Premium Motor Oil Multi-Purpose Grease
Motorcraft penetrating and lock lubricant Premium Long-Life Grease
Ford part number
Ford specification
XO-5W20-QSP WSS-M2C153-H
and API Certification Mark ESB-M1C93-B or ESR-M1C159-A
DOAZ-19584-AA or F5AZ-19G209-AA
Motorcraft XL-1
none
XG-1-C or XG-1-K
ESA-M1C75-B
Motorcraft MERCONå¨ ATF
XT-2-QDX
MERCONå¨
Synthetic MERCONå¨ ATF
Motorcraft MERCONå¨ ATF
E6AZ-19582-B
MERCONå¨
XT-2-QDX
MERCONå¨
Item
Engine oil
Hinges, latches, striker plates, fuel filler door hinge and seat tracks
Lock cylinders
Transmission /steering/parking brake linkages and pivots, brake and clutch pedal shaft (if equipped) Power steering fluid and transfer case fluid (if equipped) Manual transmission (5-speed) Manual transmission (6-speed)
254
Capacities and specifications
Item
Automatic transmission
Windshield washer fluid
Ford part name or equivalent Motorcraft MERCONå¨ ATF
Ultra-clear Windshield Washer Concentrate
Ford part number
XT-2-QDX
Ford specification
MERCONå¨
C9AZ-19550-AC ESR-M17P5-A
1Add 236 ml (8 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118-A for complete refill of Traction-Lok axles. Ford design rear axles contain a synthetic lubricant that does not require changing unless the axle has been submerged in water. Dana rear axles also contain a synthetic lubricant but do require a change. Refer to your “Service Guide†for change intervals on Dana rear axles. 2Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. Check the container to verify the fluid being added is of the correct type. Refer to your scheduled maintenance guide to determine the correct service interval. Some transmission fluids may be labeled as dual usage, such as MERCONå¨ and MERCONå¨ V. These dual usage fluids are not to be used in an automatic transmission that requires use of the MERCONå¨ type fluid. However, these dual usage fluids may be used in transmissions that require the MERCONå¨ V type fluid. MERCONå¨ and MERCONå¨ V type fluids are not interchangeable. DO NOT mix MERCONå¨ and MERCONå¨ V. Use of a transmission fluid that indicates dual usage (MERCONå¨ and MERCONå¨ V) in an automatic transmission application requiring MERCONå¨ may cause transmission damage. Use of any fluid other than the recommended fluid may cause transmission damage.
255
Capacities and specifications
ENGINE DATA Engine Cubic inches Required fuel Firing order
Spark plug gap
Ignition system Compression ratio
VEHICLE DIMENSIONS
F250–except Crew Cab Dimension
5.4L V8 engine
330
87 octane
1-3-7-2-6-5-4-8
1.3-1.4 mm
(0.052-0.056 inch)
Coil on plug
9.0:1
6.8L V10 engine
415
87 octane
1-6-5-10-2-7-3-8-4-9
1.3-1.4 mm
(0.052-0.056 inch)
Coil on plug
9.0:1
Body style
Regular
Cab 4x2
1 864 mm
(74 in)
1 736.3 mm
(68.3 in) /
1 729.3 mm
(68 in)
2 031 mm
(79.9 in)
3 479.8 mm
(137 in)
Regular
Cab 4x4
1 958 mm
(77.1 in)
1 736.3 mm
(68.3 in) /
1 729.3 mm
(68 in)
2 031 mm
(79.9 in)
3 479.8 mm
(137 in)
(1) Overall height (2) Track (Front / Rear)
(3) Overall width (4) Wheelbase
(5) Overall length
5 646 mm (222.2 in)
5 757 mm (226.6 in)
Super Cab
4x2
1 870 mm
(73.6 in)
1 736.3 mm
(68.3 in) /
1 729.3 mm
(68 in)
2 031 mm
(79.9 in)
3 601.7 mm
(141.8 in)a
4 013.2 mm
(158 in)b
5 876 mm
(231.3 in)a
6 177 mm
(243.1 in)b
Super Cab
4x4
1 964 mm
(77.3 in)
1 736.3 mm
(68.3 in) /
1 729.3 mm
(68 in)
2 031 mm
(79.9 in)
3 601.7 mm
(141.8 in)a
4 013.2 mm
(158 in)b
5 879 mm
(231.4 in)a
6 180 mm
(243.3 in)b
aShort wheel base bLong wheel base
256
Capacities and specifications
Body style
Crew Cab 4x2
1 960 mm (77.2 in)a/ 1 883 mm (74.1 in)b 1 745 mm (68.7 in)/ 1 729 mm (68.1 in)a,b 1 988 mm (78.3 in)a,b 3 967 mm (156.2 in )a/ 4 379 mm (172.4 in)b 6 242 mm (245.8 in)a/ 6 654 mm (262.0 in)b
Crew Cab 4x4
2 053mm (80.8 in)a/
2 052 mm (80.8 in)b
1 736 mm (68.4 in)/
1 729 mm (68.1 in)a,b
1 988 mm (78.3 in)a,b
3 967 mm (156.2 in )a/
4 379 mm (172.4 in)b
6 242 mm (245.8 in)a/
6 654 mm (262.0 in)b
F250-Crew Cab Dimension
(1) Overall height
(2) Track (Front / Rear) (3) Overall width (4) Wheelbase
(5) Overall length
aShort wheel base bLong wheel base
F350–except Crew Cab Dimension
Body style
(1) Overall height
(2) Track (Front / Rear)
Chassis Cab 1 972 mm (77.6 in)
Regular Cab 1 860 mm (73.2 in)c,e
1 736.3 mm (68.3 in) / 1 879.6 mm (74.0 in)
1 736.3 mm (68.3 in) / 1 729.3 mm (68.0 in)
(3) Overall width
2 025 mm (79.7 in)
2 031 mm (79.9 in)
Super Cab
4x2
1 865 mm
(73.4 in)a
1 861 mm
(73.6 in)b
1 736.3 mm
(68.3 in) /
1 729.3 mm
(68.0 in)a,c
1 736.3 mm
(68.3 in) /
1879.6 mm
(74.0 in)b,d
2 031 mm
(79.9 in)
Super Cab
4x4
1 960 mm
(77.2 in)
1 737.3 mm (68.4 in) / 1 729.3 mm (68.0 in)
2 031 mm (79.9 in)
257
Capacities and specifications
Dimension
Body style
Chassis Cab 3 576.3 mm (140.8 in)
Regular Cab 3 479.8 mm (137.0 in)
(4) Wheelbase
(5) Overall length
5 732 mm (225.7 in)
5 754 mm (226.5 in)
Super Cab
4x4
3 601 mm
(141.8 in)a/
4 013.2 mm
(158.0 in)b
6 291 mm
(247.7 in)
Super Cab
4x2
3 601 mm
(141.8 in)a/
4 013.2 mm
(158.0 in)b
5 879 mm
(231.4 in)a/
6 288 mm
(247.6 in)b
aShort wheel base bLong wheel base cSingle rear wheels dDual rear wheels
F350-Crew Cab Dimension
(1) Overall height (2) Track (Front / Rear) (3) Overall width (4) Wheelbase
(5) Overall length
aShort wheel base bLong wheel base
258
Body style
Crew Cab 4x2
1 929 mm (75.9 in)
1 745 mm (68.7 in)/
1 729 mm (68.1 in)a,b
1 988 mm (78.3 in)a,b
3 967 mm (156.2 in
)a/4 379 mm (172.4
in)b
6 242 mm (245.8
in)a/6 654 mm (262.0
in)b
Crew Cab 4x4
2 038 mm (80.2 in)
1 736 mm (68.4 in)/
1 729 mm (68.1 in)a,b
2 077 mm (79.0 in)a,b
3 967 mm (156.2 in
)a/4 379 mm (172.4
in)b
6 242 mm (245.8
in)a/6 654 mm (262.0
in)b
F450
Dimension
(1) Overall height (2) Track (Front / Rear)
(3) Overall width (4) Wheelbase (5) Overall length
Capacities and specifications
Chassis
Cab 4x2
2 044 mm
(80.5 in)
1 736 mm
(68.4 in) /
1 610 mm
(63.4 in)
2 025 mm
(79.7 in)
3 576 mm
(140.8 in)
5 732 mm
(225.6 in)a
6 341 mm
(249.6 in)b
Body style
Chassis
Cab 4x4
2 051 mm
(80.7 in)
1 736 mm
(68.4 in) /
1 610 mm
(63.4 in)
2 376 mm
(93.5 in)
4 186 mm
(164.8 in)
Crew Cab
4x2
2 053 mm
(80.8 in)
1 736 mm
(68.4 in) /
1 610 mm
(63.4 in)
2 376 mm
(93.5 in)
4 475 mm
(176.2 in)
Crew Cab
4x4
2 056 mm
(80.9 in)
1 736 mm
(68.4 in) /
1 610 mm
(63.4 in)
2 376 mm
(93.5 in)
4 475 mm
(176.2 in)
5 733 mm (225.7 in)a 6 343 mm (249.7 in)b
5 733 mm (225.7 in)a 6 343 mm (249.7 in)b
5 733 mm (225.7 in)a 6 343 mm (249.7 in)b
aShort wheel base bLong wheel base
F550
Dimension
Body style
Chassis
Cab 4x2
2 076 mm
(81.7 in)
1 736 mm
(68.3 in) /
1 879 mm
(74 in)
2 025 mm
(79.7 in)
3 576 mm
(140.8 in)
Chassis
Cab 4x4
2 075 mm
(81.6 in)
1 736 mm
(68.3 in) /
1 879 mm
(74 in)
2 376 mm
(93.5 in)
3 576 mm
(140.8 in)
Crew Cab
4x2
2 067 mm
(81.4 in)
1 736 mm
(68.4 in) /
1 610 mm
(63.4 in)
2 376 mm
(93.5 in)
4 475 mm
(176.2 in)
Crew Cab
4x4
2 066 mm
(81.3 in)
1 736 mm
(68.4 in) /
1 610 mm
(63.4 in)
2 376 mm
(93.5 in)
4 475 mm
(176.2 in)
(1) Overall height (2) Track (Front / Rear)
(3) Overall width (4) Wheelbase
259
Capacities and specifications
Dimension
Body style
(5) Overall length
Chassis
Cab 4x2
5 732 mm
(225.6 in)a/
6 341 mm
(249.6 in)b
Chassis
Cab 4x4
5 733 mm (225.7 in)a/ 6 343 mm (249.7 in)b
Crew Cab
4x2
5 733 mm (225.7 in)a/ 6 343 mm (249.7 in)b
Crew Cab
4x4
5 733 mm (225.7 in)a/ 6 343 mm (249.7 in)b
aShort wheel base bLong wheel base
260
Capacities and specifications
IDENTIFYING YOUR VEHICLE
Certification label The National Highway Traffic Safety Administration Regulations require that a Certification label be affixed to a vehicle and prescribe where the Certification label may be located. The Certification label is located on the front door latch pillar on the driver’s side.
261
Capacities and specifications
Vehicle identification number The vehicle identification number is attached to a metal tag and is located on the driver side instrument panel. (Please note that in the graphic XXXX is representative of your vehicle identification number.)
XXXXXXXXXXXXXXXXX
Engine number The engine number (the last eight numbers of the vehicle identification number) is stamped on the engine block, transmission, frame and transfer case (if equipped).
262
Customer assistance
Ford Extended Service Plan You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides the following: • Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).
• Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
GETTING THE SERVICES YOU NEED
At home Ford Motor Company and Ford of Canada have authorized dealerships to service your vehicle. It is preferred that you return to the Ford dealer where your vehicle was purchased when warranty repairs are needed. However, you may also take your vehicle to another Ford Motor Company or Ford of Canada dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership can not assist you, then contact the Customer Relationship Center.
263
Customer assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you. In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could provide,
after following the steps described above, contact the Ford Customer
Relationship Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
264
Customer assistance
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
• Your telephone number (home and business).
• The name of the dealer and the city where the dealership is located.
• The year and make of your vehicle.
• The date of vehicle purchase.
• The current odometer reading.
• The vehicle identification number (VIN).
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the Canadian Motor
Vehicle Arbitration Plan (CAMVAP), available in all of Canada (except
Quebec).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company
vehicles
265
Customer assistance
The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.
What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed
maintenance and wear items)
service or product concern is being reviewed
• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)
• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.
Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln Mercury dealership representative
266
Customer assistance
Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • the file number assigned to your application • the toll-free phone number of the DSB’s independent administrator Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders • the year, make, model, and Vehicle Identification Number (VIN) listed • the date of repair(s) and mileage at the time of occurrence(s) • the current mileage • the name of the dealer(s) who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by the dealer(s) and Ford Motor • the names (if known) of all the people you contacted at the • a description of the action you expect to resolve your concern You will receive a letter of explanation if your application does not qualify for Board review.
on your vehicle ownership license
relevant to the case
dealership(s)
Company
267
Customer assistance
Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
268
Customer assistance
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces, except Quebec. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S.
269
Customer assistance
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE Ford has many quality products available from your dealer to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials and that meet or exceed Ford’s rigid specifications. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* (not available in Canada) Motorcraft Vinyl Conditioner (Canada only) Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only) Ford Extra Strength Tar and Road Oil Remover* (not available in Canada) Ford Extra Strength Upholstery Cleaner (not available in Canada) Ford Metal Surface Cleaner
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Customer assistance
Ford Multi-Purpose Cleaner* Motorcraft Car Wash Concentrate Motorcraft Carlite Glass Cleaner Ford Spot and Stain Remover* Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner (not available in Canada) * May be sold with the Motorcraft name FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln Mercury or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle. In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigorous engineering and safety specifications. Ford Motor Company will repair or replace any properly dealer-installed Ford accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessory. The accessory will be warranted for whichever provides you the greatest benefit: • 12 months or 20 000 km (12 000 miles) (whichever occurs first), or • The remainder of your new vehicle limited warranty. This means that genuine Ford accessories purchased along with your new vehicle and installed by the dealer are covered for the full length of your New Vehicle’s Limited Warranty — 3 years or 60 000 km (36 000 miles) (whichever occurs first). Contact your dealer for details and a copy of the warranty. Not all accessories are available for all models.
Vehicle Security Remote keyless entry Styled wheel protector locks Vehicle security systems
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Customer assistance
Comfort and convenience Air conditioner Cargo organizers Cargo storage bin Cargo trays Engine block heaters Manual sliding rear window Power sliding rear window Tire step
Travel equipment Auto headlamp system with Daytime Running Lights (DRL) Bed Tent Bumper mounted bike courier Daytime running lights (DRL) Electrochromic inside mirror with compass Electrochromic inside mirror with compass and temperature display Fog lights Heavy-duty battery Home link with travel note sun visor Off road lights Pickup box rails Running boards and tubular running bars Running boards diamond plate Seatback organizer Speed control Towing mirrors Trailer hitch, Class IV Trailer hitch bars and balls Trailer hitch mounted bike carrier Trailer hitch wiring adaptor Trailer wiring harness
272
Customer assistance
Protection and appearance equipment Air bag anti-theft locks All weather vinyl floor mats Bed mat/bedliner tailgate covers Bed hooks Bed mats Bedliners Brush guard Carpet floor mats Cleaners, waxes and polishes Diamond plate bed rail caps Diamond plate front box protection Diamond plate splash guards Diamond plate tool box Door edge guards Fender flares Flat splash guards Front end covers (full) Hood deflectors Leather wrap steering wheel Locking gas cap Lubricants and oils Molded splash guards Rallye bars/Combo bars Rear window deflector Skid plates Side window air deflectors Spare tire lock Stainless steel grill insert Step bumpers
273
Customer assistance
Tailgate covers (Diamond plate) Tonneau cover (hard and foldable) Tonneau cover (soft) Touch-up paint Truck cover Universal floor mats Wheel covers Wood trim For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety compliance certification label). Consult your dealer for specific weight information. • The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems - such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.
• Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive use or are not properly installed. When operated, such systems may cause the engine to stumble or stall or cause the transmission to be damaged or operate improperly. In addition, such systems may be damaged or their performance may be affected by operating your vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle’s operation.) • Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
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Customer assistance
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
(Items in this catalog may be purchased by credit card holders only.)
Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.
IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.
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Customer assistance
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 29 000 km (18 000 miles), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity
(a defect or condition that substantially impairs the use, value or safety
of the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
276
Reporting safety defects
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect that could cause a crash, or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or Ford Motor Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1–800–424–9393 (202–366–0123 in the Washington D.C. area) or
write to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
277
Index
Accessory delay ..........................80
Air bag supplemental
restraint system ........................107
and child safety seats ............109
description ..............................107
disposal ....................................111
driver air bag ..........................109
indicator light ...................11, 111
operation .................................109
passenger air bag ...................109
passenger deactivation
switch ......................................112
Air cleaner filter .......217–218, 249
Air conditioning ..........................29
Ambulance packages ....................4
Antifreeze (see Engine
coolant) .....................................206
Anti-lock brake system
(see Brakes) ......................131–132
Audio system (see Radio) ...35, 56
Automatic transmission
driving an automatic
overdrive .................................137
fluid, adding ............................214
fluid, checking ........................214
fluid, refill capacities ..............249
fluid, specification ..................256
Auxiliary power point ...........29, 83
Axle
lubricant specifications ..253, 256
refill capacities ........................249
traction lok ..............................134
Battery .......................................219
278
acid, treating emergencies .....219
charging system
warning light .............................13
jumping a disabled battery ....191
maintenance-free ....................219
replacement, specifications ...249
servicing ..................................219
voltage gauge ............................19
Belt minder ...............................103
Brakes ........................................131
anti-lock ...........................131–132
anti-lock brake system
(ABS) warning light .........13, 132
brake warning light ..................12
fluid, checking and adding ....204
fluid, refill capacities ..............249
fluid, specifications .........253, 256
lubricant specifications ..253, 256
parking ....................................133
pedals (see Power adjustable
foot pedals) ...............................26
shift interlock ..........................136
Break-in period .............................3
Capacities for refilling fluids ....249
Certification Label ....................261
Child safety restraints ..............117
child safety belts ....................117
Child safety seats ......................118
attaching with tether straps ..122
in front seat ............................119
in rear seat ..............................119
tether anchorage hardware ...122
Cleaning your vehicle ...............243
engine compartment ..............246
exterior ............................244–245
exterior lamps .........................246
instrument cluster lens ..........247
instrument panel ....................247
interior .....................................247
plastic parts ............................246
safety belts ..............................248
washing ....................................244
waxing .....................................244
wheels ......................................245
wiper blades ............................247
Climate control (see Air
conditioning or Heating) ............29
Clock ..........................38, 45, 55, 69
Clutch
fluid ..........................................205
operation while driving ..........139
recommended shift speeds ....141
Compass, electronic ....................21
calibration .................................23
set zone adjustment .................22
Console ........................................83
Controls
power seat .................................90
Coolant
checking and adding ..............206
refill capacities ................210, 249
specifications ..................253, 256
Cruise control (see Speed
control) ........................................72
Customer Assistance ................167
Ford accessories for your
vehicle .....................................270
Ford Extended Service
Plan ..........................................263
Getting assistance outside the
U.S. and Canada .....................269
Getting roadside assistance ...167
Getting the service you
need .........................................263
Index
Ordering additional owner’s
literature .................................275
The Dispute Settlement
Board .......................................265
Utilizing the
Mediation/Arbitration
Program ...................................269
Daytime running lamps
(see Lamps) ................................25
Dipstick
automatic transmission
fluid ..........................................214
engine oil .................................201
Doors
door ajar warning .....................14
lubricant specifications ..........253
Driveline universal joint and
slip yoke ....................................219
Driving under special
conditions ..........................152–153
mud ..........................................152
sand .........................................152
snow and ice ...........................153
through water .................152, 156
Emergencies, roadside
jump-starting ..........................191
Emission control system ..........235
Engine ........................................256
check engine/service engine
soon light ..................................10
cleaning ...................................246
coolant .....................................206
diesel
...........................................3
279
Index
fail-safe coolant ......................211
idle speed control ...................219
lubrication
specifications ..................253, 256
refill capacities ........................249
service points ..........................200
starting after a collision .........168
Engine block heater .................129
Engine oil ..................................201
checking and adding ..............201
dipstick ....................................201
filter, specifications ........203, 249
recommendations ...................203
refill capacities ........................249
specifications ..................253, 256
Exhaust fumes ..........................129
Fail safe cooling ........................211
Fluid capacities .........................249
Foglamps .....................................26
Four-Wheel Drive
vehicles ................................13, 145
control trac ...............................27
description ..............................149
driving off road .......................151
electronic shift ..........27, 145, 149
indicator light ...................14, 146
lever operated shift ................147
manual locking hubs ..............146
preparing to drive your
vehicle .....................................135
Fuel ............................................227
calculating fuel economy .......232
cap ...........................................231
capacity ...................................249
choosing the right fuel ...........229
280
comparisons with EPA fuel
economy estimates .................235
detergent in fuel .....................230
filling your vehicle
with fuel ..................227, 231–232
filter, specifications ........231, 249
fuel pump shut-off switch .....168
gauge .........................................16
improving fuel economy ........232
low fuel warning light ..............10
octane rating ...................229, 256
quality ......................................230
running out of fuel .................230
safety information relating to
automotive fuels .....................227
Fuses ..................................170–171
Gas cap (see Fuel cap) ............231
Gas mileage (see Fuel
economy) ...................................232
Gauges .........................................16
battery voltage gauge ...............19
engine coolant temperature
gauge .........................................17
engine oil pressure gauge ........19
fuel gauge ..................................16
odometer ...................................18
speedometer .............................17
tachometer ................................18
trip odometer ............................18
GAWR (Gross Axle Weight
Rating) .......................................154
calculating ...............................156
definition .................................154
driving with a heavy load ......154
location ....................................154
GVWR (Gross Vehicle Weight
Rating) .......................................154
calculating .......................154, 156
definition .................................154
driving with a heavy load ......154
location ....................................154
Hazard flashers .........................168
Headlamps ...................................24
aiming ......................................243
autolamp system .......................24
daytime running lights .............25
flash to pass ..............................25
high beam ...........................13, 25
replacing bulbs ...............237–238
turning on and off ....................24
warning chime ..........................15
Heating ........................................29
heater only system ...................29
heating and air conditioning
system .......................................31
Hood ..........................................199
Ignition .................................71, 256
removing the key ....................144
Infant seats
(see Safety seats) .....................118
Inspection/maintenance (I/M)
testing ........................................236
Instrument panel
cleaning ...................................247
cluster ................................10, 247
lighting up panel and
interior .......................................26
location of components ............10
Index
Jack ............................................179
positioning ...............................179
storage .....................................179
Jump-starting your vehicle ......191
Keys
key in ignition chime ...............15
positions of the ignition ...........71
removing from the ignition ....144
Lamps
autolamp system ...............24, 237
bulb replacement
specifications chart ................243
cargo lamps ...............................26
daytime running light ...............25
fog lamps ...................................26
headlamps .................................24
headlamps, flash to pass ..........25
instrument panel, dimming .....26
replacing bulbs ...............237–242
Lane change indicator
(see Turn signal) ........................72
Lights, warning and indicator ....10
air bag ........................................11
anti-lock brakes (ABS) ....13, 132
brake ..........................................12
charging system ........................13
check coolant ............................14
cruise indicator .........................14
door ajar ....................................14
engine oil pressure ...................14
high beam .................................13
low fuel ......................................10
281
Index
safety belt .................................12
service engine soon ..................10
speed control ............................76
turn signal indicator .................13
Load limits .................................154
GAWR ......................................154
GVWR ......................................154
trailer towing ..........................154
Loading instructions .................155
Locks
childproof ..................................81
Lubricant specifications ...253, 256
Lumbar support, seats .........91–92
Manual transmission .................139
fluid capacities ........................249
lubricant specifications ..........256
reverse .....................................143
Message center ...........................19
english/metric button ...............20
menu button .............................20
Mirrors .........................................83
fold away ...................................82
heated ........................................83
side view mirrors (power) .......81
Motorcraft parts ................231, 249
Octane rating ............................229
Odometer .....................................18
Oil (see Engine oil) ..................201
Overdrive .....................................78
282
Panic alarm feature, remote
entry system ................................85
Parking brake ............................133
Parts (see Motorcraft parts) ....249
Pedals (see Power adjustable
foot pedals) .................................26
Power distribution box
(see Fuses) ...............................175
Power door locks ........................80
Power steering ..........................134
fluid, checking and adding ....213
fluid, refill capacity ................249
fluid, specifications .........253, 256
Preparing to drive your
vehicle ........................................135
Radio ............................................35
Relays ........................................170
Remote entry system ...........84–85
illuminated entry ......................86
locking/unlocking doors ...........85
panic alarm ...............................85
replacement/additional
transmitters ...............................87
replacing the batteries .............86
Reverse sensing system .............27
Safety belts (see Safety
restraints) ..................15, 93–97, 99
Safety defects, reporting ..........277
Safety restraints ..............93–97, 99
belt minder .............................103
cleaning the safety
belts .................................106, 248
extension assembly ................102
for adults .............................94–97
for children .....................116–117
lap belt ....................................101
warning light and
chime .....................12, 14–15, 102
Safety seats for children ..........118
Seat belts (see Safety
restraints) ....................................93
Seats ............................................89
child safety seats ....................118
cleaning ...................................248
Servicing your vehicle ..............197
Snowplowing .................4, 163–165
Spark plugs,
specifications .....................249, 256
Special notice ............................3, 5
ambulance conversions ..............4
diesel-powered vehicles .............3
four-wheel drive vehicles .......166
utility-type vehicles ....................4
Specification chart,
lubricants ...........................253, 256
Speed control ..............................72
Speedometer ...............................17
Starting your vehicle ........126, 128
jump starting ..........................191
Steering wheel
tilting .........................................77
Tachometer .................................18
Tailgate ........................................88
Index
Tires ...........................179, 222–224
changing ..........................179, 181
checking the pressure ............224
replacing ..................................225
rotating ....................................224
snow tires and chains ............226
tire grades ...............................223
treadwear ................................223
Towing .......................................157
trailer towing ..........................157
wrecker ....................................196
Traction-lok rear axle ...............134
Transfer case
fluid checking .........................217
Transmission .............................136
fluid, checking and adding
(automatic) .............................214
fluid, checking and adding
(manual) .................................216
fluid, refill capacities ..............249
lubricant specifications ..253, 256
manual operation ....................139
Transmission control indicator
light ..............................................12
Trip odometer .............................18
............................13, 72
Turn signal
Vehicle dimensions ...................256
Vehicle Identification Number
(VIN) ..........................................262
Vehicle loading ..........................154
Ventilating your vehicle ...........130
Warning chimes .....................14–15
283
Index
Warning lights (see Lights) .......10
Washer fluid ..............................206
Water, Driving through .............156
Windows
power .........................................79
Windshield washer fluid and wipers
checking and adding fluid .....206
checking and cleaning ............221
operation ...................................77
replacing wiper blades ...........222
Wrecker towing .........................196
284
285
286
Filling station information
Item Required fuel Fuel tank capacity
Engine oil (includes filter change)
Information
Unleaded fuel only - 87 octane
Refer to Refill capacities in the Capacities
and specifications chapter.
5.7L (6.0 quarts). Use Motorcraft SAE 5W-20
Super Premium Motor Oil, Ford specification
WSS-M2C153-H.
Tire size and pressure Refer to the Certification Label inside of
Hood release
Coolant capacity
driver’s door
Pull handle under the left side of the
instrument panel.
Refer to Refill capacities in the Capacities
and specifications chapter.
Fill to line on reservoir. Use Motorcraft
MERCONå¨ ATF.
3.2L (3.4 quarts). Use Synthetic MERCONå¨
ATF. 3
5.5L (5.8 quarts). Use Motorcraft MERCONå¨
ATF. 3
16.7L (17.7 quarts). Use Motorcraft MERCONå¨
ATF. 4
Power steering fluid
capacity
Manual transmission
(5-speed) 2
Manual transmission
(6-speed) 2
Automatic
transmission fluid
capacity 2
1Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONå¨ and MERCONå¨ V are not interchangeable. DO NOT
mix MERCONå¨ and MERCONå¨ V. Refer to your scheduled maintenance
guide to determine the correct service interval.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your scheduled maintenance guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONå¨ and MERCONå¨ V. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONå¨ type
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONå¨ V type fluid.
287
Filling station information
MERCONå¨ and MERCONå¨ V type fluids are not interchangeable. DO NOT mix MERCONå¨ and MERCONå¨ V. Use of a transmission fluid that indicates dual usage (MERCONå¨ and MERCONå¨ V) in an automatic transmission application requiring MERCONå¨ may cause transmission damage. Use of any fluid other than the recommended fluid may cause transmission damage. 3Service refill capacity is determined by filling the transmission to the bottom of the filler hole with the vehicle on a level surface. 4Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range.
288