Login- Download PDF Manual
-
*[MC37000(FM)01/96]
*[MC37100(FM)01/96]
*[MC37200(FM)01/96] *[MC37300(FM)01/96]
Running Out of Fuel
If your vehicle runs out of fuel, try to stop on level ground away from traffic. Add at least two gallons (8 liters) of fuel to start your vehicle again. If your vehicle is not on level ground, you may need as much as five gallons (20 liters) of fuel to start it.
You may need to crank the engine several times before the fuel system starts to pump fuel from the tank to the engine. Fuel Economy
Fuel economy is an estimate of the efficiency of your vehicle and can be calculated as Miles Per Gallon (MPG) or Liters Per 100 Kilometers (L/100K).
Do not calculate fuel economy during your vehicle’s break-in period. This would not be an accurate estimate of how much fuel your vehicle will normally use.
To calculate fuel economy:
1. Fill the tank completely and record the
initial odometer reading.
2. Every time you buy fuel record the
amount (in gallons or liters) purchased.
3. After at least three to five tankfuls, fill the
fuel tank and record the final odometer reading.
4. Use these equations to calculate your fuel
economy.
q English: MPG = (total miles)/(gallons used). q Metric: L/100K = (liters used) x 100/(total
kilometers)
300
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
%*[MC37400(F )01/96]
[MC37600(F )04/96]
%*[MC37700(FM)01/96] *[MC37800(FM)01/96]
*[MC37900(FM)01/96] *[MC38000(FM)01/96] *[MC38100(FM)01/96] *[MC38200(FM)01/96] *[MC38300(FM)01/96] *[MC38400(FM)01/96] *[MC38500(FM)01/96] *[MC38600(FM)01/96] *[MC38700(FM)01/96]
*[MC38900(F )01/96]
Comparisons With Environmental Protection Agency (EPA) and Transport Canada (TC) Fuel Economy Estimates
NOTE: There are no EPA fuel economy
estimates for vehicles over 8500 lbs. (3,855 kg) GVW.
Improving Fuel Economy
Fuel economy is affected by a number of variables which can reduce efficiency. You can improve fuel economy by understanding these variables and minimizing their effect.
The following decrease fuel economy: q Lack of regular, scheduled maintenance q Driving with your foot on the brake
Sudden stops
q Excessive speed q Extended engine idling q Heavy loads q Underinflated tires q Extended use of the A/C, defroster, rear window defroster and other accessories q Aftermarket add-ons such as bike, ski or
luggage racks, bug deflectors, etc.
301
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
%*[MC38925(FM)01/96] *[MC38950(F )01/96]
*[MC38975(FM)01/96]
*[MC39000(F )01/96]
*[MC39075(FM)01/96] *[MC39100(FM)01/96]
*[MC39125(FM)02/96]
*[MC39150(FM)01/96]
Emission Control System Your vehicle is equipped with a catalytic converter which enables your vehicle to comply with applicable exhaust emission requirements.
RWARNING
Exhaust leaks may result in the entry of harmful and potentially lethal fumes into the passenger compartment. Under extreme conditions excessive exhaust temperatures could damage the fuel system, the interior floor covering, or other vehicle components, possibly causing a fire.
To make sure that the catalytic converter and the other emission control parts continue to work properly: q Avoid running out of fuel. q Do not turn off the ignition while your
vehicle is moving, especially at high speeds.
q Have the services listed in the Maintenance Schedule booklet performed according to the specified schedule. The scheduled maintenance services are required because they are considered essential to the life and performance of your vehicle and to its emissions system.
In general, maintenance, replacement, or service of the emissions control devices or systems in your new Ford Motor Company vehicle or engine may be performed at your expense by any automotive repair establishment or individual using automotive parts equivalent to those which your vehicle or engine was originally equipped.
302
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
*[MC39175(FM)01/96]
*[MC39200(F )01/96]
*[MC39225(FM)01/96]
*[MC39250(F )01/96]
*[MC39275(FM)01/96]
RWARNING
Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire.
RWARNING
On vehicles without original equipment floor covering or insulation, do not let passengers ride in your truck in a manner that allows contact between skin and the metal floor.
If other than Ford or Motorcraft or Ford authorized remanufactured parts are used for maintenance, replacement, or for the service of components affecting emissions control, the owner should be assured that such parts are warranted by their manufacturer to be equivalent to genuine Ford Motor Company parts in performance and durability. Please consult your warranty information booklet for complete warranty information.
Watch for fluid leaks, strange odors, smoke, loss of oil pressure, the charge warning light, the check engine light, or the temperature warning light. These sometimes indicate that the emission system is not working properly.
Do not make any unauthorized changes to your vehicle or engine. Changes that cause more unburned fuel to reach the exhaust system can increase the temperature of the engine or exhaust system.
303
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
*[MC39300(FM)01/96]
*[MC39325(FM)01/96]
%*[MC39350(FM)01/96]
[MC39375(F )04/96]
% [MC39400(FM)04/96]
[MC39425(FM)04/96]
By law, anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles is not permitted to intentionally remove an emission control device or prevent it from working. In some of the United States and in Canada, vehicle owners may be liable if their emission control device is removed or is prevented from working.
Do not drive your vehicle if it does not operate properly. See your dealer if the engine runs on for more than five seconds after you shut it off or if it misfires, surges, stalls, or backfires.
Information about your vehicle’s emission control system is on the Vehicle Emission Control Information decal located on or near the engine. This decal identifies engine displacement and gives some tune-up specifications.
NOTE: All current model year vehicles are certified to the same year emissions standards except certain vehicles equipped with engines built prior to January 1 of the model year which may be certified to prior year emissions standards. In either case, the maintenance schedules contained in the back of this Owner Guide must be used to maintain your engine.
Noise emissions warranty, prohibited tampering acts
On January 1, 1978, Federal regulations became effective governing the noise emissions on trucks with a GVWR of over 10,000 lbs (4,536 kgs). The following statements concerning prohibited tampering acts and the noise warranty are found in the Warranty Information Booklet, and are applicable to completed F-Series chassis cabs whose GVWR is over 10,000 lbs (4,536 kgs).
304
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
[MC39475(FM)04/96]
[MC39500(FM)04/96]
[MC39525(FM)04/96]
[MC39550(FM)04/96]
[MC39575(FM)04/96]
[MC39600(FM)04/96]
[MC39650(FM)04/96]
[MC39675(FM)04/96]
[MC39700(FM)04/96]
[MC39725(FM)04/96]
Do not tamper with the noise control system
Federal law prohibits the following acts:
1. The removal or dismantlement, (by any person unless for maintenance, repair or replacement purposes) of any device or design element incorporated into any new vehicle to control noise output, prior to its sale or delivery to the consumer, or while it is being used, or
2. Using your vehicle after a device or design
element has been removed or dismantled, by any person.
The following are some of the acts that are considered tampering: q Removing the hood blanket, fender apron
absorbers, fender apron barriers, underbody noise shields or material constructed to absorb noise output.
q Removing or dismantling the engine speed governor, so that the engine’s speed exceeds the manufacturer’s specifications.
q Removing the air duct, air intake choke or
silencer, air cleaner and/or air cleaner element.
q Removing or dismantling any of the exhaust
system components including the catalyst inlet pipe, muffler, outlet pipe, resonator or diffuser.
q Removing the fan shroud. Removing or
dismantling the fan clutch so that it no longer functions properly.
305
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
[MC39750(FM)04/96]
[MC39775(FM)04/96]
%*[MC39800(FM)03/96]
*[MC39825(FM)04/96]
[MC39830(FM)05/96]
[MC39835(FM)05/96]
[MC39840(FM)05/96]
[MC39845(FM)05/96]
Maintenance
Instructions for maintenance and service of the noise control system have been included in the Maintenance Schedule and Record booklet and in the “General Maintenance Checklist.” To aid the noise control system throughout the life of the vehicle, Ford Motor Company recommends that this vehicle should be operated according to the Owner’s Guide. When installing replacement parts, use caution not to violate the tampering act as described above. Use the Maintenance Record Log to list any inspections and services performed on the vehicle. How to Prepare Your Vehicle for Inspection/Maintenance (I/M) Testing In some localities it may become a legal requirement to pass an Inspection/Maintenance (I/M) test of the On-Board Diagnostic (OBD) II system. If the vehicle’s powertrain system or its battery has just been serviced, the OBD II system is reset to a not ready for I/M testing condition. To prepare for I/M testing, the law specifies that additional city and highway driving is necessary to complete the check of the OBD II system.
The driving modes required to reach the ready condition consist of a minimum of 30 minutes city and highway driving as described below:
At least 20 minutes driving in stop and go, city type traffic with at least four idle periods.
At least 10 minutes of driving on an expressway or highway.
Before completing the above driving modes, the engine must be warmed up and at operating temperature. Once started, the vehicle must not be turned off during these driving modes.
306
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
%*[MC41200(F )03/96] *[MC41250(F )01/96]
*[MC41300(F )01/96] *[MC41350(F )01/96] *[MC41400(F )01/96] *[MC41450(F )01/96] *[MC41500(F )01/96] *[MC41550(F )01/96] *[MC41600(F )05/96] %*[MC41650(F )01/96]
*[MC41700(F )01/96]
*[MC41750(F )01/96]
*[MC41800(F )01/96]
Lights and Bulb Replacement It is a good idea to check the operation of the following lights frequently:
headlamps
tail lamps
brakelamps
high-mount brakelamp
hazard flasher
turn signals
license plate lamps
The alignment of your headlamps should be checked if:
oncoming motorists frequently signal you to turn off your vehicle’s high beams when you do not have the high beams on
the headlamps do not seem to give you enough light to see clearly at night
the headlamp beams are pointed substantially away from a position slightly down and to the right
307
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
%*[MC41850(F )01/96] *[MC41950(F )03/96]
*[MC42000(F )01/96]
*[MC42050(F )01/96]
*[MC42100(F )01/96]
[MC42150(F )04/96]
one third page art:0020406-B
Headlamp Bulb
The headlamps on your vehicle use replaceable bulbs. When the lamp burns out, simply replace the bulb, rather than the whole lamp.
RWARNING
Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.
NOTE: If the bulb is accidently touched, it
should be cleaned with rubbing alcohol before being used.
Do not remove the burned-out bulb unless you can immediately replace it with a new one. If a bulb is removed for an extended period of time, contaminants may enter the headlamp housing and affect its performance.
Parts of a headlamp
308
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
*[MC42200(F )03/96] *[MC42250(F )01/96]
[MC42300(F )04/96]
*[MC42550(F )01/96]
*[MC42650(F )01/96]
*[MC42750(F )03/96] *[MC42800(F )01/96]
*[MC42850(F )01/96]
*[MC42900(F )01/96]
*[MC43000(F )01/96]
Removing the headlamp bulb
1. Make sure that the headlamp switch on the
instrument panel is in the OFF position.
2. Lift the hood and behind the headlamp
remove the electrical connector by grasping the wires and pulling rearward.
3. Remove the bulb retaining ring by turning it 1/8 of a turn to free it from the socket. Then slide the ring off the plastic base. Keep the ring. You must use it again to hold the new bulb in place.
4. Carefully remove the bulb assembly from its socket by gently pulling it rearward without turning.
Installing the headlamp bulb
1. With the flat side of the bulb’s plastic base facing upward, insert the glass end of the bulb into the socket. You may need to turn the bulb left or right to line up the grooves in the plastic base with the tabs in the socket. When the grooves are aligned, push the bulb into the socket until the plastic base contacts the rear of the socket.
2. Slip the bulb retaining ring over the plastic base until it contacts the rear of the socket. Lock the ring into the socket by rotating it clockwise until you feel a “stop.”
3. Push the electrical connector into the rear of the plastic base until it snaps, locking it into position.
4. Turn the headlamps on and make sure that
they work properly. If the headlamp was correctly aligned before you changed the bulb, you should not need to align it again.
309
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
%*[MC43050(F )01/96] *[MC43100(F )01/96] *[MC43150(F )01/96]
*[MC43200(F )01/96]
[MC43250(F )04/96]
*[MC43300(F )01/96] [MC43350(F )04/96]
[MC43400(F )04/96]
[MC43450(F )04/96]
[MC43500(F )04/96]
half page art:0020849-C
High-Mount Brakelamp Bulbs
To remove the brakelamp:
1. Remove the two screws from the surface of
the lens.
2. After removing the screws, remove the lamp
assembly.
3. Remove the socket by rotating it 45˚ and
pulling it out of the lamp that contains the burned-out bulb and replace the bulb.
To install the high-mount brakelamp:
1. Push the bulb socket into the lamp assembly
and rotate 45˚.
2. Position the lamp assembly on vehicle.
3. Secure with two screws.
Replacing the high-mount brakelamp or cargo lamp bulb
310
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
*[MC44500(F )02/96] [MC44800(F )04/96]
Bulb Specifications
thirty-six pica chart:0020412-I
311
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
[MC44850(F )04/96]
eighteen pica chart:0020413-F
%*[MC48700(F )04/96] *[MC48800(F )01/96]
*[MC48900(F )01/96] *[MC49000(F )01/96]
Cleaning Your Vehicle Pollen, bird droppings and tree sap can damage the paint, especially in hot weather. Wash your vehicle as often as necessary to keep it clean. Take similar precautions if your vehicle is exposed to chemical industrial fallout. Paint damage resulting from fallout is not related to a defect in paint materials or workmanship and therefore is not covered by warranty. Ford, however, believes that continual improvement in customer satisfaction is a high priority. For this reason, Ford has authorized its dealers to repair, at no charge to the owner, the surfaces of new vehicles damaged by environmental fallout within 12 months or 12,000
miles (20,000 km) of purchase, whichever comes first. Customers may be required to bring their vehicle in for inspection by a Ford representative.312
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
%*[MC49100(F )01/96] *[MC49200(F )01/96]
*[MC49300(F )01/96] *[MC49400(F )01/96] *[MC49500(F )01/96]
*[MC49600(F )01/96] *[MC49700(F )01/96]
%*[MC49800(F )01/96] [MC49900(F )04/96]
%*[MC50000(F )01/96] *[MC50100(F )01/96]
*[MC50200(F )01/96]
%*[MC50300(F )01/96]
Washing and Polishing Your Vehicle
Wash the outside of your vehicle, including the underside, with a mild detergent.
DO NOT: q Wash your vehicle with hot water q Wash your vehicle while it sits in direct
sunlight
q Wash your vehicle while the body is hot Polish your vehicle to remove harmful deposits and protect the finish. Cleaning Chrome and Aluminum Parts
Wash chrome and aluminum parts with the same detergent you use to wash the vehicle body, such as Ford Premium Car Wash Concentrate. You can use Ford Extra Strength Tar and Road Oil Remover or equivalent to clean grease, oil, and tar from chrome-plated parts, including wheelcovers, aluminum wheels, bumpers, or anodized aluminum parts. Cleaning Plastic Parts
Some of your vehicle’s exterior trim parts are plastic. Clean with a tar and road oil remover if necessary. Use a vinyl cleaner for routine cleaning.
Do not clean plastic parts with thinners, solvents or petroleum-based cleaners.
If you have your vehicle rustproofed, remove oversprayed rustproofing with a tar and road oil remover. If rustproofing is not removed from plastic and rubber parts, it can cause deterioration.
313
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
%*[MC50400(F )02/96] *[MC50500(F )02/96]
%*[MC50600(F )01/96] *[MC50700(F )01/96]
*[MC51100(F )02/96] *[MC51150(F )01/96]
%*[MC51200(F )02/96] *[MC51250(F )02/96]
%*[MC51275(F )03/96] *[MC51300(F )01/96] *[MC51400(F )01/96]
*[MC51500(F )01/96] %*[MC51600(F )01/96] *[MC51650(F )01/96]
Cleaning the Safety Belts Clean the safety belts with any mild soap solution that is recommended for cleaning upholstery or carpets. Do not bleach or dye the belt webbing because this may weaken it. Cleaning the Exterior Lamps Do not use dry paper towel, chemical solvents or abrasive cleaners to clean the lamps, as these may cause scratches or crack the lamps. Cleaning the Instrument Panel Lens Clean the instrument panel lens with a soft cloth and a glass cleaner, such as Ford Ultra-Clear Spray Glass Cleaner, or equivalent. Do not use paper towel or an abrasive cleaner to clean the lens as these may cause scratches. Cleaning the Interior Lamps Your interior dome lamps and map lamps are plastic and should be cleaned with a mild detergent diluted in water. Rinse them with clear water. Cleaning the Seats Leather and vinyl For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a leather and vinyl cleaner or a mild soap. Wipe the surface with a damp, soft cloth, then dry and buff with a dry, soft cloth. Fabric Remove dust and loose dirt with a whisk broom or a vacuum cleaner. Remove fresh spots immediately. Follow the directions that come with the cleaner.
314
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
*[MC51700(F )01/96]
*[MC51800(F )01/96] *[MC51900(F )01/96]
*[MC52000(F )01/96]
*[MC52100(F )04/96]
*[MC52200(F )04/96]
*[MC52300(F )01/96]
%*[MC52400(F )03/96] *[MC52450(F )03/96]
*[MC52500(F )03/96]
NOTE: Before using any cleaner, test it on a
small, hidden area of fabric. If the fabric’s color or texture is adversely affected by a particular cleaner, do not use it.
Cleaning the Engine A clean engine is more efficient because a buildup of grease and dirt acts as an insulator, keeping the engine warmer than usual. q Extreme care must be used if a power washer is used to clean the engine. The high pressure fluid could penetrate sealed parts and assemblies causing damage or malfunctions. In order to avoid possible cracking of the engine block or fuel injection pump, do not spray a hot engine or injection pump with cold water.
q The alternator, distributor and air intake must
be covered. Covering these components will help prevent water damage.
q Never wash or rinse the engine while it is running. Water getting into the engine may cause internal damage.
Cleaning the Wheels Wash the wheels with the same detergent you use to wash your vehicle’s body. Do not use acid-based wheel cleaners, steel wool, abrasives, fuel, or strong detergents. These substances will damage protective coatings. Use tar and road oil remover to remove grease and tar. NOTE: Before going to a car wash, find out if
the brushes are abrasive.
315
File:11ltmcf.ex Update:Tue May 28 08:52:04 1996
[MC52510(F )04/96]
[MC52520(F )04/96]
[MC52530(F )04/96]
[MC52540(F )04/96]
[MC52550(F )04/96]
[MC52560(F )04/96]
Cleaning F-350 Aluminum Dual Rear Wheels If you have factory-installed Forged Aluminum Wheels on your F-350, you may use the cleaning instructions below to help provide optimum appearance season after season. 1. Keep your F-350 Forged Aluminum Wheels
looking great with simple care. Wash the wheels with steam or high pressure water from a hose, and a mild detergent, such as Ford’s Premium Car Wash Concentrate, or equivalent. Do not use harsh alkaline cleaners.
2. You can brighten the wheels, even after
years of use, with readily-available buffing compounds, such as Ford Custom Bright Metal Cleaner or equivalent. Follow the buffing instructions that come with the compound.
3. When tires are removed, the entire wheel
must be cleaned and inspected. Remove any soil or oxidation products from the tire side of the rim with a wire brush.
4. Aluminum alloys resist corrosion. This is
why your Forged F-350 Aluminum Wheels never need sanding or painting. However, certain environments can lead to corrosion: salt, chloride compounds used for snow removal and highly alkaline materials. Wash corrosives elements off the wheel before they have time to react.
316
File:12ltcsf.ex Update:Tue May 28 08:53:05 1996
*[CS00200(FM)01/96]
%*[CS00300(FM)01/96] [CS00450(F )05/96]
eighteen pica chart:0020432-Q
Capacities and Specifications
Refill Capacities, Motorcraft Parts, and Lubricant Specifications Motorcraft Parts
317
Fluid Specifications and Capacities
NOTE: Refer to the Diesel Engine Owner’s
Guide Supplement for refill capacities on diesel engines.
File:12ltcsf.ex Update:Tue May 28 08:53:05 1996
%*[CS01800(FM)02/96] [CS01850(F )04/96]
[CS01980(F )05/96]
twenty-six pica chart:0020423-O
318
File:12ltcsf.ex Update:Tue May 28 08:53:05 1996
[CS02000(F )05/96]
twenty-six pica chart:0020504-O
319
F
F
t
File:12ltcsf.ex Update:Tue May 28 08:53:05 1996
[CS02100(F )04/96]
[CS02140(F )04/96]
Cooling system capacity
eighteen pica chart:0020503-F
323
F
F
t
F
t
F
File:12ltcsf.ex Update:Tue May 28 08:53:05 1996
%*[CS02660(FM)01/96] *[CS02670(FM)01/96] *[CS02680(FM)01/96]
*[CS02690(FM)01/96] *[CS02700(FM)01/96] *[CS02710(FM)01/96] *[CS02720(FM)01/96]
*[CS02730(FM)01/96] *[CS02740(FM)01/96]
*[CS02750(FM)01/96]
*[CS02760(FM)01/96]
*[CS02770(FM)01/96]
*[CS02780(FM)01/96]
*[CS02790(FM)01/96] *[CS02800(FM)01/96]
Vehicle Storage Maintenance Tips If you plan on storing your vehicle for an extended period of time (60 days or more), refer to the following maintenance recommendations to ensure your vehicle stays in good operating condition.
General
Store all vehicles in a dry, ventilated place.
q Protect from sunlight, if possible.
If vehicles are stored outside, they require regular maintenance to protect against rust and damage.
Body q Wash vehicle thoroughly to remove dirt,
grease, oil, tar or mud from exterior surfaces, rear wheel housing and underside of front fenders.
q Periodically wash vehicles stored in exposed
locations.
q Touch-up raw or primed metal to prevent
rust.
q Cover chrome and stainless steel parts with a
thick coat of auto wax to prevent discoloration. Re-wax as necessary when the vehicle is washed.
q Lubricate all hood, door and trunk lid hinges
and latches with a light grade oil.
q Cover interior soft trim to prevent fading. q Keep all rubber parts free from oil and
solvents.
330
File:12ltcsf.ex Update:Tue May 28 08:53:05 1996
%*[CS02810(FM)01/96] *[CS02820(FM)01/96]
*[CS02830(FM)01/96]
%*[CS02840(FM)01/96] %*[CS02850(FM)01/96]
*[CS02860(FM)01/96]
*[CS02870(FM)01/96]
[CS02880(F )04/96]
*[CS02890(FM)01/96]
%*[CS02900(FM)01/96] *[CS02910(FM)01/96]
Engine
Start engine every 15 days. Run at fast idle until it reaches normal operating temperature. q With your foot on the brake, shift through all
the gears while the engine is running.
Fuel system
Fill fuel tank with high-quality unleaded fuel until the first automatic shutoff of the fuel pump nozzle.
NOTE: During extended periods of vehicle storage (60 days or more), fuel may deteriorate due to oxidation. This can damage rubber and other polymers in the fuel system and may also clog small orifices.
Ford Gas Stabilizer should be added whenever actual or expected storage periods exceed 60
days. Follow the instructions on the label. The vehicle should then be operated at idle speed to circulate the additive throughout the fuel system.NOTE: Read the 7.3L Diesel Engine Owner Guide Supplement for information regarding vehicle storage for your diesel-powered vehicle.
A volatile corrosion inhibitor added to the fuel system will protect the fuel system’s inner surfaces from corrosion. Follow the instructions packaged with the product.
Cooling system q Protect against freezing temperatures.
331
File:12ltcsf.ex Update:Tue May 28 08:53:05 1996
%*[CS02920(FM)01/96] *[CS02930(FM)01/96] *[CS02940(FM)01/96]
%*[CS02950(FM)01/96] *[CS02960(FM)01/96]
%*[CS02970(FM)01/96] *[CS02980(FM)03/96] *[CS02990(FM)01/96] *[CS03000(FM)01/96]
*[CS03010(FM)01/96]
Battery q Check and recharge as necessary. q Keep connections clean and covered with a
light coat of grease.
Brakes q Make sure brakes and parking brake are fully
released.
Tires q Maintain recommended air pressures. Miscellaneous q Make sure all linkages, cables, levers and clevis pins under vehicle are covered with grease to prevent rust.
q Move vehicles at least 25 feet (10 m) every 15
days to lubricate working parts to prevent corrosion.
332
File:14lthsf.ex Update:Thu May 30 15:26:19 1996
[HS00200(FM)05/96]
*[HS00210(FM)11/95]
*[HS00215(FM)06/94] *[HS00220(FM)06/94] *[HS00225(FM)06/94] *[HS00230(FM)06/94] *[HS00235(FM)06/94] *[HS00240(FM)06/94]
Customer Assistance
Roadside Assistance Ford Motor Company has set up a 24-hour, seven-day-a-week hotline with trained operators who put you in touch with the help you need if you experience a problem with your vehicle. This complimentary service is provided to you throughout your warranty period of 3 years or 36,000 miles (60,000 km), whichever comes first. To purchase Roadside Assistance coverages beyond this period (available through Ford Auto Club in the United States or Ford and Lincoln-Mercury dealers in Canada), contact your Ford or Lincoln-Mercury dealer. Additional Roadside Assistance coverage is unavailable in Puerto Rico and the Virgin Islands.
Roadside Assistance will cover the following: q Mount your spare if you have a flat tire.
Jump-start your battery if it is dead.
q Unlock your vehicle if you are locked out. q Bring you fuel if you run out. q Tow your vehicle if you are stranded. Even non-warranty related tows, like accidents or getting stuck in mud or snow, are covered (some exclusions apply, such as impound towing and repossession).
335
File:14lthsf.ex Update:Thu May 30 15:26:19 1996
*[HS00245(FM)06/94] *[HS00250(FM)06/94]
*[HS00255(FM)04/95]
*[HS00260(FM)04/95]
*[HS00300(FM)01/95] *[HS00400(FM)01/95]
%*[HS00525(FM)02/95]
*[HS00600(F )04/95]
*[HS00700(FM)03/95]
How to use Roadside Assistance
Your Roadside Assistance identification card can be found in the Owner Guide portfolio in your glove compartment. Complete the card and place it in your wallet for quick reference.
To receive roadside assistance in the United States call 1-800-241-FORD (in Canada call 1-800-665-2006).
Should you need to arrange for roadside assistance yourself, Ford Motor Company will reimburse the reasonable cost. To obtain information about reimbursement call 1-800-241-FORD (in Canada call 1-800-665-2006). If You Have a Service Problem Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships that can service your vehicle for you. This chapter tells you how to get service or maintenance for your vehicle. Service/Maintenance Concerns (U.S. or Canada)
Ford recommends taking your vehicle to your selling dealer who wants to ensure your continued satisfaction. You may, however, take your vehicle to any authorized Ford or Lincoln-Mercury dealer. In most cases, your dealer will be able to resolve your concern.
If you are not satisfied with the service you received from your dealership’s service department, talk to the service manager at the dealership. If you still are not satisfied, talk to the owner or general manager of the dealership. In most cases, you will have your concern resolved at this level.
336
File:14lthsf.ex Update:Thu May 30 15:26:19 1996
*[HS01000(FM)03/95]
*[HS01010(FM)04/95] %*[HS01025(FM)03/95]
one inch art:0060100-E
*[HS01050(FM)03/95]
%*[HS01075(FM)04/95]
one inch art:0060101-C
*[HS01200(FM)04/95] *[HS01300(FM)04/95] *[HS01400(FM)04/95] *[HS01500(FM)03/95] *[HS01550(FM)03/95] *[HS01600(FM)03/95] *[HS01700(FM)03/95]
If you are away from home when your vehicle needs to be serviced, or if you need more help than the dealer gave you, contact the Ford Customer Assistance Center to find an authorized dealership that may be able to help. In the U.S., contact:
If you live in Canada and have any questions or concerns that the dealership cannot answer, contact the Customer Assistance Centre.
Please have the following information available when contacting Ford Customer Assistance:
your telephone number (both business and home) the name of the dealer and the city where the dealership is located the year and make of your vehicle the date purchased the current mileage on your vehicle your Vehicle Identification Number (VIN) (listed on your owner card)
337
File:14lthsf.ex Update:Thu May 30 15:26:19 1996
*[HS02200(FM)05/96]
*[HS02250(FM)05/96]
%*[HS02300(FM)04/96]
*[HS02420(FM)04/96] [HS02440(FM)01/96]
[HS02460(FM)01/96]
*[HS02500(FM)05/96]
If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S. only) or the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in Canada.
A warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. The Dispute Settlement Board (U.S. Only) The Dispute Settlement Board is: q An independent, third party arbitration
program for warranty disputes
q Available free to owners and lessees of
qualifying Ford Motor Company vehicles.
The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and
