2014 Ford F 150 Owners Manual

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Trailer Lamps

WARNING

Never connect any trailer lamp wiring to the vehicle's tail lamp wiring; this may damage the electrical system resulting in fire. Contact your authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.

Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working. Using a Step Bumper (If Equipped) The rear bumper is equipped with an integral hitch and only requires a ball with a one-inch (25.4 millimeter) shank diameter. The bumper has a 5000-pound (2268 kilogram) trailer weight and a 500-pound (227 kilogram) tongue weight capacity If it is necessary to relocate the hitch ball position, you must install a frame-mounted trailer hitch. Before Towing a Trailer Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles. When Towing a Trailer • Do not drive faster than 70 mph (113

km/h) during the first 500 miles (800
kilometers).

• Do not make full-throttle starts.

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• Check your hitch, electrical connections

and trailer wheel lug nuts thoroughly after you have traveled 50 miles (80
kilometers).

•

•

•

• When stopped in congested or heavy traffic during hot weather, place the gearshift in position P to aid engine and transmission cooling and to help A/C performance. Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades. Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective. If your transmission is equipped with a Grade Assist or Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling. If your vehicle is equipped with AdvanceTrac with RSC, this system may turn on during typical cornering maneuvers with a heavily loaded trailer. This is normal. Turning the corner at a slower speed while towing may reduce this tendency. If you are towing a trailer frequently in hot weather, hilly conditions, at the gross combined weight rating (or any combination of these factors), consider refilling your rear axle with synthetic gear lubricant (if the axle is not already filled with it). See Capacities and Specifications (page 296).

•

•

• Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.

• Avoid parking on a grade. However, if

you must park on a grade:

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1. Turn the steering wheel to point your

vehicle tires away from traffic flow.

2. Set your vehicle parking brake. 3. Place the automatic transmission in

position P.

4. Place wheel chocks in front and back

of the trailer wheels. (Chocks not included with vehicle.)

Your vehicle may be equipped with a temporary or conventional spare tire. A "temporary" spare tire is different in size (diameter or width), tread-type (All-Season or All Terrain) or is from a different manufacturer than the road tires on your vehicle. Consult information on the tire label or Safety Compliance label for limitations when using. Launching or Retrieving a Boat or Personal Watercraft (PWC) Note: Disconnect the wiring to the trailer before backing the trailer into the water. Note: Reconnect the wiring to the trailer after the trailer is removed from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge of the rear bumper.

• Do not allow waves to break higher

than 6 inches (15 centimeters) above the bottom edge of the rear bumper.

Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the

components.

• Affecting driveability, emissions, and

reliability.

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Replace the rear axle lubricant anytime the rear axle has been submerged in water. Water may have contaminated the rear axle lubricant, which is not normally checked or changed unless a leak is suspected or other axle repair is required. TRANSPORTING THE VEHICLE

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.

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Follow these guidelines if you have a need for recreational towing, such as towing your vehicle behind a motorhome. We designed these guidelines to prevent damage to your transmission. Two-wheel Drive Vehicles You cannot tow a two-wheel drive vehicle with any wheels on the ground as vehicle or transmission damage may occur. You must tow your vehicle with all four wheels off the ground, such as when using a car-hauling trailer. Four-wheel Drive Vehicles You can only tow a four-wheel drive vehicle with all wheels on the ground by placing the transfer case in its neutral position and engaging the four-wheel-down towing feature. Perform the steps outlined in the following section after positioning your vehicle behind the tow vehicle and properly securing them together. Four-wheel-down Towing 1. Turn the ignition to the on position. Do

not start the engine.

2. Press and hold the brake pedal. 3. Rotate the four-wheel drive switch to

4. Shift the transmission to position N. 5. Rotate the four-wheel drive switch from 2H to 4L and back to 2H five times within seven seconds.

Note: If completed successfully, the information display shows NEUTRAL TOW LEAVE IN N or NEUTRAL TOW ENABLED LEAVE TRANSMISSION IN NEUTRAL. This indicates that your vehicle is safe to tow with all wheels on the ground Note: If you do not see the message in the display, you must perform the procedure again from the beginning.

2H.

Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. It is acceptable to have your two-wheel drive vehicle towed with the front wheels on the ground (without dollies) and the rear wheels off the ground. We recommend towing a four-wheel drive vehicle with all wheels off the ground, such as using a wheel lift and dollies or flatbed equipment. TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: •

Your vehicle is facing forward for towing in a forward direction.

• Place the transmission in position N. If you cannot move the transmission into N, you may need to override it. See Transmission (page 147).

• Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 miles (80

kilometers).

Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering your vehicle. See Climate Control (page 106).

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2. Turn the ignition to the on position. Do

not start the engine.

3. Shift the transmission out of N and into

any gear.

4. Release the brake pedal. Note: If completed successfully, the instrument cluster displays 4X2, and NEUTRAL TOW DISABLED. Note: If the indicator light and message do not display, you must perform the procedure again from the beginning. Note: You may hear an audible noise as the transfer case shifts out of its neutral position. This is normal. 5. Apply the parking brake, and then

disconnect the vehicle from the tow vehicle.

6. Release the parking brake, start the engine, and shift the transmission to position D to make sure the transfer case is out of position N. If the transfer case does not successfully shift out of position N, set the parking brake until you can have your vehicle serviced.

7.

Note: You may hear an audible noise as the transfer case shifts into its neutral position. This is normal. 6. Leave the transmission in position N and turn the ignition as far as it will go toward the off position (it will not turn fully off when the transmission is in position N. You must leave the key in the ignition while towing. To lock and unlock your vehicle, use the keyless entry keypad or extra set of keys.

7. Release the brake pedal. WARNINGS

Do not disconnect the battery during recreational towing. Doing so will prevent the transfer case from

shifting properly and may cause the vehicle to roll even if the transmission is in P (Park).

Shifting the transfer case to its neutral position for recreational towing may cause the vehicle to be able to roll even if the transmission is in P (Park). The driver or others could be injured. Make sure the foot brake is depressed and the vehicle is in a secure and safe position while the transfer case is being shifted to its neutral position.

Failing to put the transfer case in its neutral position will damage vehicle components.

Note: You can check four-wheel-down towing status at any time by opening the driver's door or turning the ignition to the accessory or on position and verifying the NEUTRAL TOW ENABLED message displays in the cluster. To exit four-wheel-down towing and return the transfer case to its 2H position: 1. With your vehicle still properly secured to the tow vehicle, press and hold the brake pedal.

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Driving Hints

BREAKING-IN You need to break in new tires for approximately 300 miles (480
kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Do not tow during the first 1000 miles (1600 kilometers). ECONOMICAL DRIVING Your fuel economy is affected by several things, such as how you drive, the conditions you drive under, and how you maintain your vehicle. You may improve your fuel economy by keeping these things in mind: • Accelerate and slow down in a smooth,

moderate fashion.

• Drive at steady speeds without

stopping.

• Anticipate stops; slowing down may

eliminate the need to stop.

• Combine errands and minimize

stop-and-go driving.

• Close the windows for high-speed

driving.

• Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15% less fuel than traveling at 65 mph [105
km/h]). Keep the tires properly inflated and use only the recommended size.

•

• Use the recommended engine oil. • Perform all regularly scheduled

maintenance.

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Avoid these actions; they reduce your fuel economy: •

Sudden accelerations or hard accelerations.

• Revving the engine before turning it off. • Idle for periods longer than one minute. • Warm up your vehicle on cold

mornings.

• Use the air conditioner or front

defroster.

• Use the speed control in hilly terrain. • Rest your foot on the brake pedal while

driving.

• Drive a heavily loaded vehicle or tow a

trailer.

• Carry unnecessary weight

(approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kilogram] of weight carried).

• Driving with the wheels out of

alignment.

Conditions • Heavily loading a vehicle or towing a

trailer may reduce fuel economy at any speed.

• Adding certain accessories to your

vehicle (for example bug deflectors, rollbars, light bars, running boards, ski racks or luggage racks) may reduce fuel economy. To maximize the fuel economy, drive with the tonneau cover installed (if equipped).

• Using fuel blended with alcohol may

lower fuel economy. Fuel economy may decrease with lower temperatures during the first 8–10
miles (12–16 kilometers) of driving.

•

•

• Driving on flat terrain offers improved fuel economy as compared to driving on hilly terrain.

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Driving Hints

•

•

Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal. Four-wheel-drive operation (if equipped) is less fuel efficient than two-wheel-drive operation.

• Close the windows for high-speed

driving.

DRIVING THROUGH WATER Note: Driving through deep water above the recommended levels can cause vehicle damage. If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).

FLOOR MATS

WARNINGS

Always use floor mats that are designed to fit the foot well of your vehicle, leaving the pedal area

unobstructed, and which can be firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.

Incorrectly fitted floor mats can cause the accelerator pedal to become stuck in the open position.

This can cause loss of vehicle control. Always correctly install the floor mats to the retention posts so that they cannot slip out of position or

obstruct pedal operation.

When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

Do not place unsecured floor mats or any other covering in the foot well. Do not place additional floor mats or any other covering on top of the original floor mats. This will reduce the pedal clearance and interfere with the pedal operation.

Do not allow objects to fall or become trapped under the pedals of your vehicle. This can cause loss of

vehicle control.

Carry out regular inspections to make sure the floor mats are secure.

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E142667E142666Driving Hints

To install the floor mats, position the floor mat eyelet over the retention post and press down to lock in position. Remove in reverse order. SNOWPLOWING For F-150 snowplowing applications, Ford recommends the F150 4X4 Regular Cab, SuperCrew or SuperCab, equipped with the 6.2L engine for residential snowplowing only. Do not use F-150 vehicles equipped with the 3.5L, 3.7L or 5.0L engines for snowplowing. Installing the Snowplow Weight limits and guidelines for selecting and installing the snowplow are in the Ford Truck Body Builders Layout Book, snowplow section, found at www.fleet.ford.com/truckbbas. A typical installation affects the following:

•

• Certification to government safety laws such as occupant protection and airbag deployment, braking, and lighting. Look for an Alterer’s Label on the vehicle from the snowplow installer certifying that the installation meets all applicable Federal Motor Vehicle Safety Standards (FMVSS). The Total Accessory Reserve Capacity (TARC) is on the lower right side of the vehicle’s Safety Compliance Certification Label. This applies to Ford-completed vehicles of 10,000.17 lb (4,536 kg) GVWR or less. This is the weight of permanently-attached auxiliary equipment, such as snowplow frame-mounting hardware, that can be added to the vehicle and satisfy Ford compliance certification to FMVSS. Exceeding this weight may require the auxiliary equipment installer additional safety certification responsibility. The Front Accessory Reserve Capacity (FARC) is for the customer convenience.

• Rear ballast weight behind the rear

axle may be required to prevent exceeding the FGAWR, and provide front-to-rear weight balance for proper braking and steering. Front wheel toe may require re-adjustment to prevent premature uneven tire wear. Specifications are in the Ford Workshop Manual.

•

• Headlight aim may require adjustment.

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Driving Hints

•

•

The tire air pressures recommended for general driving are on the vehicle’s Safety Certification Label. The maximum cold inflation pressure for the tire and associated load rating are on the tire sidewall. Tire air pressure may require re-adjustment within these pressure limits to accommodate the additional weight of the snowplow installation. Federal and some local regulations require additional exterior lamps for snowplow-equipped vehicles. Consult your authorized dealer for additional information.

Operating the Vehicle with the Snowplow Attached Note: Drive the vehicle at least 500 miles (800 kilometers) before using your vehicle for snow removal. Ford recommends vehicle speed does not exceed 45 mph (72 km/h) when snowplowing. The attached snowplow blade restricts airflow to the radiator, and may cause the engine to run at a higher temperature: Attention to engine temperature is especially important when outside temperatures are above freezing. Angle the blade to maximize airflow to the radiator and monitor engine temperature to determine whether a left or right angle provides the best performance. Follow the severe duty schedule in your Scheduled Maintenance information for engine oil and transmission fluid change intervals.

Snowplowing with your Airbag Equipped Vehicle

WARNINGS

Do not attempt to service, repair, or modify the airbag supplemental restraint system (SRS) or its fuses. See your Ford or Lincoln Mercury dealer.

Additional equipment such as snowplow equipment may affect the performance of the airbag sensors increasing the risk of injury. Please refer to the Body Builders Layout Book for instructions about the appropriate installation of additional equipment.

All occupants of the vehicle, including the driver, should always properly wear their safety belts, even

when provided with an airbag supplemental restraint system (SRS).

Your vehicle is equipped with a driver and passenger airbag supplemental restraint system. The supplemental restraint system will activate in certain frontal and offset frontal collisions when the vehicle sustains sufficient longitudinal deceleration. Careless or high speed driving while plowing snow which results in sufficient vehicle decelerations can deploy the airbag. Such driving also increases the risk of accidents. Never remove or defeat the tripping mechanisms designed into the snow removal equipment by its manufacturer. Doing so may cause damage to the vehicle and the snow removal equipment as well as possible airbag deployment. Engine temperature while plowing Your engine may run at a higher temperature than normal because the attached snowplow blade will restrict airflow to the radiator:

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Driving Hints

•

•

If you are driving more than 15 miles (24 kilometers) at temperatures above freezing, angle the plow blade either full left or full right to provide maximum airflow to the radiator. If you are driving less than 15 miles (24
kilometers) at speeds up to 45 mph (72 km/h) in cold weather, you will not need to worry about blade position to provide maximum airflow.

Transmission operation while plowing

WARNING

Do not spin the wheels at over 35
mph (55 km/h). The tires may fail and injure a passenger or bystander.

•

•

Shift transfer case to 4L (4WD Low) when plowing in small areas at speeds below5.0 mph (8 km/h). Shift transfer case to 4H (4WD High) when plowing larger areas or light snow at higher speeds. Do not exceed 15 mph (24 km/h).

• Do not shift the transmission from a forward gear to R (Reverse) until the engine is at idle and the wheels have stopped.

Outside Air Temperature While Plowing While plowing with your vehicle, the plow blade can block the sensor airflow and cause the outside air temperature reading to be inaccurate. A Ford wiring kit is available to relocate the Outside Air Temperature sensor to the plow blade frame below the headlamp to provide accurate outside air temperature readings. See your authorized dealer for more information.

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Roadside Emergencies

ROADSIDE ASSISTANCE Vehicles Sold In The U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: 24 hours, seven days a week. • for the coverage period listed on the • Roadside Assistance Card included in your Owner's Manual portfolio.

• •

Roadside assistance will cover: •

a flat tire change with a good spare, if provided with the vehicle (except vehicles that have been supplied with a tire inflation kit). battery jump start. lock-out assistance (key replacement cost is the customer's responsibility). fuel delivery — Independent Service Contractors, if not prohibited by state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters) of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out — available within 100 feet

•

(30.5 meters) of a paved or county maintained road, no recoveries. towing — Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56.3 kilometers) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3
kilometers) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 kilometers).

•

Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. Vehicles Sold In The U.S. : Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owner's information portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Vehicles Sold In Canada : Getting Roadside Assistance Canadian customers who require roadside assistance, call 1-800-665-2006. Vehicles Sold In Canada : Using Roadside Assistance For your convenience, you may complete the roadside assistance identification card found in the centerfold of your warranty guide and retain for future reference. Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca.

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Roadside Emergencies

For vehicles equipped with a push button start system: 1. Press the START/STOP button to

switch off the ignition.

2. Press the brake pedal and press the

START/STOP button to start the vehicle.

3. Remove your foot from the brake pedal and press the START/STOP button to switch off the ignition.

4. You can either attempt to start the engine by pressing the brake pedal and the START/STOP button, or switch on the ignition only by pressing the START/STOP button without pressing the brake pedal. Both ways re-enable the fuel system.

Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once your vehicle determines that the systems are safe, then the vehicle will allow you to restart. Note: In the event that your vehicle does not restart after your third attempt, contact an authorized dealer. JUMP STARTING THE VEHICLE

WARNINGS

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in personal injury or vehicle damage. Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Use only an adequate-sized cable with insulated clamps.

HAZARD WARNING FLASHERS Note: The hazard warning flashers will operate when the ignition is in any position or if the key is not in the ignition. If used when the engine is not running, the battery will lose charge. As a result, there may be insufficient power to restart your engine. The hazard flasher control is located on the instrument panel by the radio. Use it when your

vehicle is disabled and is creating a safety hazard for other motorists. • Press the flasher control and all front

and rear direction indicators flash.

• Press the flasher control again to turn

them off.

FUEL SHUTOFF

WARNING

Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.

In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision, you may restart your vehicle. For vehicles equipped with a key system: 1. Switch off the ignition. 2. Switch on the ignition. 3. Repeat Steps 1 and 2 to re-enable the

fuel pump.

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E142663Roadside Emergencies

Preparing Your Vehicle Note: Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a 12-volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle's electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Turn all accessories off. Connecting the Jumper Cables

WARNING

Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.

Note: In the illustration, the bottom vehicle represents the booster vehicle.

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1. Connect the positive (+) jumper cable

to the positive (+) terminal of the discharged battery.

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

4. Make the final connection of the

negative (-) cable to an exposed metal part of the stalled vehicle's engine, or connect the negative (-) cable to a ground connection point if available.

WARNING

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.

A spark may cause an explosion of the gases that surround the battery.

4213E142664Roadside Emergencies

Jump Starting 1. Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000
rpms, as shown in your tachometer.

2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been

started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.

2. Remove the jumper cable on the

negative (-) terminal of the booster vehicle's battery.

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle's battery.

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle's battery.

After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the battery can recharge. POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: • •

The hazard control button is pressed The panic button (if equipped) is pressed on the remote entry transmitter Your vehicle runs out of power

•

218

1. Remove the jumper cable from the ground metal surface or connecting point, if available.

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4132E142665Customer Assistance

These are some of the items that can be found online: • U.S. dealer locator by Dealer Name,

City/State, or Zip Code

Ford Extended Service Plans Ford Genuine Accessories Service specials and promotions.

• Owner Manuals • Maintenance Schedules • Recalls • • • In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.

3.

2.

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or remanufactured or other parts that are authorized by Ford. Away From Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com

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Customer Assistance

California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18
months of ownership of a new vehicle or the first 18000 miles (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR

3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).

In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.

•

In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. •

Your telephone number (home and business). The name of the authorized dealer and city where located. The vehicle’s current odometer reading.

• In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.

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Customer Assistance

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have

already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation. UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

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In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.

If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected] For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804
Email: [email protected] www.ford.com.pr If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact:

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FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected] www.me.ford.com If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com (Items in this catalog may be purchased by credit card, check or money order.) Obtaining a French Owner’s Manual French Owner’s Manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

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To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov. REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada.

Transport Canada Contact Information

Website Phone

http://www.tc.gc.ca/eng/roadsafety/menu.htm 1–800–333–0510

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FUSE SPECIFICATION CHART Power Distribution Box WARNINGS

Always disconnect the battery before servicing high current fuses. To reduce risk of electrical shock, always replace the cover to the power distribution box before

reconnecting the battery or refilling fluid reservoirs.

The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle's main electrical systems from overloads. If you disconnect and reconnect the battery, you will need to reset some features. See Changing the 12V Battery (page 246).

Fuse or relay number

Fuse amp rating

Protected components

F150 (TF6) , enUSA

Relay

Relay Relay Relay Relay Relay Relay

Powertrain control module (3.7L, 5.0L and 6.2L engines) Starter Blower motor Rear window defroster Electric fan (high speed) Trailer tow park lamp Run/start

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E166589Fuses

Fuse or relay number

Fuse amp rating

Protected components

10
11
12

13
14
15

16

17
18
19
20
21
22
23
24
25
26

27
28
29

Relay Relay Relay 30A* 40A* 50A*

30A* 30A* 40A* 50A*

20A*

30A* 30A* 30A* 20A* 30A* 20A* Relay

— —

10A**

20A** 10A** 10A**

Fuel pump Trailer tow battery charger Powertrain control module (3.5L engine) Power running board motors Electric fan (3.7L, 5.0L) Electric fan (3.5L, 6.2L with max trailer tow, SVT Raptor) Starter relay power Passenger power seat Electric fan (3.7L, 5.0L) Electric fan (3.5L, 6.2L with max trailer tow, SVT Raptor) High-intensity discharge headlamp – passenger side Trailer brake control Auxiliary switch 1 (SVT Raptor) Auxiliary switch 2 (SVT Raptor) 4x4 module (electronic shift) Trailer tow battery charge relay power Auxiliary power point (instrument panel) Air conditioner clutch Not used Not used Powertrain control module – keep alive power and relay coil, canister vent solenoid (3.7L, 5.0L and 6.2L engines) Fuel pump relay power Auxiliary switch 4 (SVT Raptor) 4x4 integrated wheel end solenoid

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Fuse or relay number

Fuse amp rating

30
31
32

33
34

35

36

37
38
39
40
41
42
43
44

45

46
47

48
49
50

10A** 15A** 40A*

40A* 40A*

50A*

20A*

30A*

Relay Relay Relay Relay 15A** 5A** 15A** 15A**

10A**

10A** 60A*

20A* 30A*

—

Protected components Air conditioner clutch relay power Run/start relay power Rear window defroster relay power, Heated mirror relay power 110-volt AC power point Powertrain control module relay power (3.7L, 5.0L and 6.2L engines) Powertrain control module relay power (3.5L engine) High-intensity discharge headlamps – driver side Roll stability control / Anti-lock brake system Trailer tow left stop/turn Trailer tow right stop/turn Trailer tow back-up lamps Electric fan Front camera washer (SVT Raptor) Run/start relay coil Trailer tow back-up lamp relay power Auxiliary switch 3 (SVT Raptor), Trailer tow power folding mirrors Alternator sensor (3.5L, 3.7L and 5.0L engines) Brake on/off switch Roll stability control / Anti-lock brake system module Moonroof Wiper relay power Not used

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

51
52

53
54

55
56
57
58
59
60
61
62
63
64
65
66

67
68
69
70
71
72
73

40A* 5A**

5A** 5A**

—

15A**

— — — — —

Relay 25A*

—

20A* 20A*

20A* 25A* 30A*

—

20A* 20A* 20A*

Blower motor relay power Run/start – Electronic power assist steering, Blower relay coil Run/start – Powertrain control module Run/start – 4x4 module, Back-up lamps, Roll stability control /Anti-lock brake system, Trailer tow battery charge relay coil, Rear window defroster relay coil, Front camera washer relay coil (SVT Raptor) Not used Heated mirrors Not used Not used Not used Not used Not used Wiper motor Electric fan relay power Not used Auxiliary power point (instrument panel) Auxiliary power point (inside center console) Trailer tow park lamps relay power 4x4 module, 4x2 elocker module Front heated or heated/cooled seats Not used Heated rear seats Auxiliary power point (rear) Trailer tow stop/turn lamps relay power

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Fuse or relay number

Fuse amp rating

Protected components

74
75

76

77

78

79
80
81
82
83
84
85

30A* 15A**

25A**

20A**

10A**

15A**

20A**

5A**

— — — — —

Relay

Driver power seat/memory module Powertrain control module – voltage power 1 (3.7L, 5.0L, 6.2L engines) Powertrain control module – voltage power 1 (3.5L engine) Powertrain control module – Voltage power 2: General powertrain components (Mass air flow/Intake air temp sensor - 3.7L, 5.0L, 6.2L engines) (Canister vent solenoid - 3.5L engine) Powertrain control module – Voltage power 3 (Emission related powertrain components, Electric fan relays coil) Powertrain control module – Voltage power 4 – Ignition coils (3.5L, 3.7L, 5.0L engines) Powertrain control module – Voltage power 4 – Ignition coils (6.2L engine) Rain sensor Not used Not used Not used Not used Not used Electric fan (low speed)

*Cartridge fuses **Mini fuses

Passenger Compartment Fuse Panel The fuse panel is in the right-hand side of the passenger footwell behind a trim panel.

To remove the trim panel, pull it toward you and swing it away from the side. To reinstall it, line up the tabs with the grooves on the panel, and then push it shut. To remove the fuse panel cover, press in the tabs on both sides of the cover, and then pull it off.

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To reinstall the fuse panel cover, place the top part of the cover on the fuse panel and push the bottom part until it latches.

Gently pull on the cover to make sure it has latched properly.

Fuse or relay number

Fuse amp rating

Protected components

F150 (TF6) , enUSA

30A 15A 30A 10A 20A 5A 7.5A 10A 10A

Driver side front window SYNC , Display module (8 inch) Passenger side front window Interior lamps Memory module Not used (spare) Power mirror switch, Memory seat module Not used (spare) Radio display, GPS module, Electric finish panel module

230

E163102Fuses

Fuse or relay number

Fuse amp rating

Protected components

10
11
12

13
14
15
16
17
18

19
20
21
22
23
24

25
26
27
28
29
30
31
32

10A 10A 15A

15A 15A 15A 10A 10A 10A

20A 20A 10A 20A 15A 15A

15A 5A 20A 15A 20A 15A 5A 15A

Run/accessory relay Instrument cluster Interior lighting, Puddle lamps, Back- lighting, Cargo lamp Right turn signals/stop lamps Left turn signals/stop lamps Reverse lights, High-mounted stop lamp Right low-beam headlamp Left low-beam headlamp Brake-shift interlock, Keypad illumination, Powertrain control module wake-up, Passive anti-theft system Audio amplifier Power door locks Not used (spare) Horn Steering wheel control module Datalink connector, Steering wheel control module Not used (spare) Radio frequency module Not used (spare) Ignition switch Radio Front parking lamps Brake on/off – Instrument panel, Engine Delay/accessory – moonroof, power windows, locks, Automatic dimming mirror/Compass, Trailer tow power tele- scope mirrors

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

33
34

35
36

37
38

39
40
41

42
43
44
45
46
47
48

49

10A 10A

5A 10A

10A 10A

15A 10A 7.5A

5A 10A 10A 5A 10A 15A

30A Circuit breaker

Relay

Rear heated seats Reverse sensing system, 4x4 switch, Rear video, Off-road indicator (SVT Raptor), Front video (SVT Raptor), Camera splice module (SVT Raptor) Hill descent switch (SVT Raptor) Restraint control module, Occupant classi- fication system module Trailer brake control Delayed accessory – 110-volt power point, Radio High-beam headlamps Rear park lamps Passenger airbag deactivation indicator, Auxiliary switch (SVT Raptor) Overdrive cancel switch Not used (spare) Not used (spare) Not used (spare) Climate controls module Fog lamps, Exterior mirror turn signals Power windows, Power sliding back window Delayed accessory

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Fuses

Auxiliary relay box (SVT Raptor only)

The relay box is located in the left-hand corner of the engine compartment near the windshield.

Fuse or relay number

Fuse amp rating

Protected components

Relay Relay Relay Relay Relay

—

Auxiliary switch 1
Auxiliary switch 2
Auxiliary switch 3
Auxiliary switch 4
Front camera washer Not used

CHANGING A FUSE Fuses

WARNING

Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.

If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.

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E166634E142430Fuses

Standard Fuse Amperage Rating and Color

Color

Fuse rating

Mini fuses

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Grey Violet Pink Tan Brown Red Blue Yellow Natural Green

Standard

fuses Grey Violet Pink Tan Brown Red Blue Yellow Natural Green

Maxi fuses

Cartridge maxi fuses

Fuse link cartridge

Yellow

Green Orange

Red Blue Tan

Natural