2002 Ford Explorer Owners Manual

2. Remove the bulb holder from the lamp assembly by depressing the snaps.

3. Pull the bulb straight out of the socket and push in the new bulb. To complete installation, follow the removal procedure in reverse order.

295

Maintenance and care

Trade number

3157 AK (amber)

Number of bulbs

USING THE RIGHT BULBS Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to assure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time. Function Park/turn lamps (front) Headlamp high beam Headlamp low beam Rear stop/turn/tail lamps Rear license plate lamps Backup lamp High-mount stop lamps Fog lamp Cargo lamp Interior overhead lamp Front door courtesy lamp Map lamps Ashtray lamp All replacement bulbs are clear in color except where noted. To replace all instrument panel lights - see your dealer.

9145
211-2

9005
9006

168 (T10)

912 (906)

3157K

3156K

W5W

168

168

161

296

Maintenance and care

VERTICAL AIM ADJUSTMENT 1. Park the vehicle on a level surface approximately 7.6 meters (25 feet) from a vertical wall or screen directly in front of it. † (1) Eight feet † (2) Center height of lamp to ground † (3) Twenty-five feet † (4) Horizontal reference line 2. Measure the height from the center of your headlamp to the ground and mark a 2.4 meter (8
foot) horizontal reference line on the vertical wall or screen at this height (a piece of masking tape works well). The center of the lamp is marked by a 3.0 mm circle on the headlamp lens. 3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. 4. On the wall or screen you will observe a light pattern with a distinct horizontal edge of high intensity light with a slight angle towards the right. If this edge is not at the horizontal reference line, the beam will need to be adjusted.

5. Locate the vertical adjuster on each headlamp, then use a 4 mm socket/wrench to turn the adjuster either counterclockwise (to adjust down) or clockwise (to adjust up) aligning the upper edge of the light pattern up to the horizontal line. 6. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE. 7. Close the hood and turn off the lamps.

297

Maintenance and care

CLEANING AND CARING FOR YOUR VEHICLE Refer to the Accessories chapter for a list of Ford-approved cleaners, polishes and sealants.

Washing the exterior Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Detail Wash (ZC-3–A), which is available from your dealer. † Never use strong household detergents or soap, such as dish washing

strong, direct sunlight.

or laundry liquid. These products can discolor and spot painted surfaces.

† Never wash a vehicle that is “hot to the touch” or during exposure to † Always use a clean sponge or carwash mitt with plenty of water for † Dry the vehicle with a chamois or soft terry cloth towel in order to † It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. † Immediately remove items such as gasoline, diesel fuel, bird droppings

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. † Remove any exterior accessories, such as antennas, before entering a † Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

car wash.

Waxing Applying a polymer paint sealant to your vehicle every six months will assist in reducing minor scratches and paint damage. † Wash the vehicle first. † Do not use waxes that contain abrasives. † Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

298

Maintenance and care

Paint chips Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jam) to your dealer to ensure you get the correct color. † Remove particles such as bird droppings, tree sap, insect deposits, tar † Always read the instructions before using the products.

spots, road salt and industrial fallout before repairing paint chips.

covers.

available from your dealer.

Aluminum wheels and covers Aluminum wheel rims or covers are coated with a clearcoat paint finish. In order to maintain their shine: † Clean with Motorcraft Wheel and Tire Cleaner (ZC-37–A), which is † Never apply any cleaning chemical to hot or warm wheel rims or † Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

† Do not use hydrofluoric acid-based or high caustic-based wheel † To remove tar and grease, use Ford Extra Strength Tar and Road Oil

cleaners, steel wool, fuels or strong household detergent.

Removal (B7A-19520–AA), available from your dealer.

Engine Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: † Take care when using a power washer to clean the engine. The high pressure fluid could penetrate the sealed parts and cause damage. † Do not spray a hot engine with cold water to avoid cracking the † Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts

engine block or other engine components.

that require cleaning and pressure rinse clean.

299

Maintenance and care † Cover the highlighted areas to prevent water damage when cleaning

the engine.

4.6L V8 Engine

4.0L SOHC V6 Engine † Never wash or rinse the engine while it is running; water in the

running engine may cause internal damage.

300

Maintenance and care

Plastic (non-painted) exterior parts Use only approved products to clean plastic parts. These products are available from your dealer. † For routine cleaning, use Detail Wash (ZC-3–A). † If tar or grease spots are present, use Ford Extra Strength Tar and

Road Oil Removal (B7A-19520–AA).

Windows and wiper blades The windshield, rear window and wiper blades should be cleaned regularly. If the wiper does not wipe properly, substances on the windshield, rear window or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. To clean these items, please follow these tips: † The windshield or rear window may be cleaned with a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass Cleaner (ZC-23), available from your dealer.

† Do not use abrasives, as they may cause scratches. † Do not use fuel, kerosene, or paint thinner to clean any parts. † Wiper blades can be cleaned with isopropyl (rubbing) alcohol or

windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly.

Instrument panel and cluster lens Clean the instrument panel with a damp cloth, then dry with a dry cloth. † Avoid cleaners or polish that increase the gloss of the upper portion of

the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of

the air bag system. † Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the painted surfaces.

301

Maintenance and care

Wood-tone trim † Clean the area with a damp cloth, then dry by wiping with a dry, soft, † Do not use household or glass cleaners as these may damage the

clean cloth.

finish.

Cleaner (E8AZ-19523–AA).

Interior For fabric, carpets, cloth seats and safety belts: † Remove dust and loose dirt with a vacuum cleaner. † Remove light stains and soil with Ford Extra Strength Upholstery † If grease or tar is present on the material, spot-clean the area first † Never saturate the seat covers with cleaning solution. † Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

with Motorcraft Spot and Stain Remover (ZC-14).

Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing.

Cleaner (ZC-11–A). Dry the area with a soft cloth.

Leather seats (if equipped) Your leather seating surfaces have a clear, protective coating over the leather. † To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl † To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer. † Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.

Underbody Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.

302

Maintenance and care

Ford, Lincoln and Mercury car care products Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC–8–A) Ford Custom Vinyl Protectant* (not available in Canada) (F2AZ—19530–A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (Canada only) (CXC-94) Motorcraft Deluxe Leather and Vinyl Cleaner (not available in Canada) (ZC-11–A) Ford Extra Strength Tar and Road Oil Remover* (not available in Canada) (B7A-19520–AA) Ford Extra Strength Upholstery Cleaner (not available in Canada) (E8AZ-19523–AA) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Wheel and Tire Cleaner (ZC-37–A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Car Care Kit (ZC-26) Ford Premium Car Wash Concentrate (F2SZ-19523–WC) Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100) Motorcraft Spot and Stain Remover (ZC-14) Motorcraft Tire Detailer (ZC-28) Motorcraft Triple Clean (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (not available in Canada) (ZC-23) Motorcraft Engine Shampoo and Degreaser (ZC-20) * May be sold with the Motorcraft name

303

Capacities and specifications

4.0L SOHC V6 engine 4.6L V8 engine FA-1695
FG-986B BXT-65-650
FL-820S EV-243
AGSF-22PP **

MOTORCRAFT PART NUMBERS Component Air filter element Fuel filter Battery Oil filter PCV valve Spark plugs* * Refer to Vehicle Emissions Control Information (VECI) decal for spark plug gap information. ** If a spark plug is removed for inspection, it must be reinstalled in the same cylinder. If a spark plug needs to be replaced, use only spark plugs with the service number suffix letter as shown on the engine decal.

FA-1695
FG-986B BXT-65-650
FL-820S F6ZE-6C324-CA AWSF-32P

Ford Part Name Motorcraft High Performance DOT 3 Motor Vehicle Brake Fluid Motorcraft SAE 5W-30 Super Premium Motor Oil Motorcraft SAE 5W-20 Premium Synthetic Blend Motor Oil N/A

Application

Capacity

All

4.0L

4.6L

All

Fill to line on reservoir

4.7L (5.0 quarts)

5.7L (6.0 quarts)

85.2L (22.5 gallons)

REFILL CAPACITIES Fluid

Brake fluid and Clutch fluid (if equipped)

Engine oil (including filter change)

Fuel tank

304

Capacities and specifications

Application

Capacity

Fluid

Power steering fluid

Ford Part Name Motorcraft MERCONt ATF

All

Transmission fluid 1

Motorcraft MERCONt ATF Motorcraft MERCONtV ATF

5-speed manual

Automatic transmissions only.

Transfer case

Motorcraft MERCONt ATF

4WD

Engine coolant 4 Motorcraft

Premium Engine Coolant (green-colored) or Motorcraft Premium Gold Engine Coolant (yellow-colored)

Front axle lubricant

Motorcraft SAE 80W-90
Premium Rear Axle Lubricant

4.0L SOHC V6
engine without auxiliary climate control 4.0L SOHC V6
engine with auxiliary climate control 4.6L V8 engine without auxiliary climate control 4.6L V8 engine with auxiliary climate control 4x4 vehicles

Fill between the MIN and MAX lines on reservoir 2.4L (5.1 pints) 2
12.0L (12.7 quarts)3

1.4L (1.5 quarts) 15.4L (16.3 quarts)

17.2L (18.2 quarts)

17.6L (18.6 quarts)

19.0L (20.1 quarts)

1.7L (1.8 quarts)

305

Capacities and specifications

Fluid

Rear axle lubricant 5

Windshield washer fluid

Ford Part Name Motorcraft SAE 75W-140 High Performance Synthetic Rear Axle Lubricant Motorcraft Premium Windshield Washer Concentrate

Application

Capacity

Conventional Axle

Limited slip axle 6

All

1.7L (3.5 pints)

1.5L (3.25 pints)

4.0L (4.2 quarts)

1Ensure the correct automatic transmission fluid is used. MERCONt and MERCONt V are not interchangeable. DO NOT mix MERCONt and MERCONt V. Refer to your scheduled maintenance guide to determine the correct service interval. 2Service refill capacity is determined by filling the transmission to the bottom of the filler hole with the vehicle on a level surface. 3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be checked by a qualified technician. 4Add the coolant type originally equipped in your vehicle. 5All rear axles are filled with Motorcraft SAE 75W-140 High Performance Synthetic Rear Axle Lubricant, part number XY—75W140–QL or equivalent meeting Ford Specification WSL-M2C192–A. 6 Limited Slip differentials must add 118ml (4 oz) of Additive Friction Modifier XL—3 or equivalent meeting Ford Specification EST-M2C118–A to the rear axle whenever the axle has been serviced.

306

Capacities and specifications

LUBRICANT SPECIFICATIONS

Driveshaft, slip spline, universal joints Engine coolant Motorcraft

Premium Long Life Grease

Item

Body hinges, latches, door striker plates and rotors, seat tracks, fuel filler door hinge and spring, hood latch, auxiliary latch, seat tracks

Hydraulic brake fluid and Clutch Fluid (if equipped)

4.0L Engine oil

4.6L Engine oil

Ford Part Name or equivalent

Ford Part Number

Ford Specification

Multi-Purpose Grease or Multi-Purpose Grease Spray

XG–4 or XL–5

ESR-M1C159-A or ESB-M1C93–B

Motorcraft High Performance DOT 3 Motor Vehicle Brake Fluid

Premium Engine Coolant (green-colored) Motorcraft Premium Gold Engine Coolant (yellow-colored) Motorcraft SAE 5W30 Super Premium Motor Oil Motorcraft SAE 5W20 Premium Synthetic Blend Motor Oil

PM-1

ESA-M6C25-A, DOT 3

XG-1-C or XG-1-K

VC-4-A (US) or CXC-10
(Canada)

VC-7–A

XO-5W30-QSP

XO -5W20-QSP

ESA-M1C75-B

ESE-M97B44-A

WSS- M97B51-A1

WSS-M2C205-A with API Certification Mark WSS-M2C153–H with API Certification Mark

307

Capacities and specifications

Item

Automatic transmission 1

Power steering fluid

Ford conventional and Traction-Lok rear axles

Front axle (4X4)

Transfer case (4X4)

5-speed manual transmission

Transfer case Front Output Slip Shaft

Windshield washer fluid

Ford Part Name or equivalent Motorcraft MERCONtV ATF Motorcraft MERCON t Multi-Purpose ATF 75W-140 High Performance Synthetic Rear Axle Lubricant2
Motorcraft SAE 80W-90
Premium Rear Axle Lubricant Motorcraft MERCONt Multi-Purpose ATF Motorcraft MERCONt Multi-Purpose ATF

Ford Part Number

Ford Specification

XT-5-QM

MERCONtV

XT-2-QDX

MERCONt

XY-75W140–QL WSL-M2C192_A

XY-80W90-QL

WSP-M2C197-A

XT-2-QDX

MERCONt

XT-2-QDX

MERCONt

Premium Long-Life Grease

XG-1-C or XG-1-K

ESA-M1C75-B

Motorcraft Premium Windshield Washer Concentrate

ZC—32–A

WSB-M8B16–A2

1Ensure the correct automatic transmission fluid is used. MERCONt and MERCONt V are not interchangeable. DO NOT mix MERCONt and MERCONt V. Refer to your scheduled maintenance guide to determine the correct service interval.

308

Capacities and specifications

2Limited slip differentials must add 118 ml (4 oz) of Additive Friction Modifier XL—3 or equivalent meeting Ford specification EST-M2C118–A to the rear axle whenever the axle has been serviced.

ENGINE DATA Engine

Cubic inches Required fuel Firing order Spark plug gap

Ignition system Compression ratio

VEHICLE DIMENSIONS Dimensions

4.0L SOHC V6
engine 245
87 octane 1-4-2-5-3-6
1.3-1.4 mm (0.052-0.056
inch) EDIS 9.7:1

4.6L V8 engine

281
87 octane 1-3-7-2-6-5-4-8
1.3-1.4 mm (0.052-0.056
inch) EDIS 9.4:1

(1) Overall length (2) Overall width (3) Maximum height* (4) Wheelbase (5) Track width, front (5) Track width, rear * Height includes roof rack and P255/70R16 tire

4-Door 4x2 or 4x4 XLT Model mm (in.) 4812 (189.5) 1832 (72.1) 1828 (71.9) 2889 (113.7) 1547 (60.9) 1554 (61.2)

309

Capacities and specifications

310

Capacities and specifications

IDENTIFYING YOUR VEHICLE

Certification label The National Highway Traffic Safety Administration Regulations require that a Certification label be affixed to a vehicle and prescribe where the Certification label may be located. The Certification label is located on the front door latch pillar on the driver’s side.

Vehicle identification number The vehicle identification number (VIN) is a 17 digit combination of letters and numbers. The VIN is attached to a metal tag and is located on the driver side instrument panel. The VIN number is also found on the Certification label. (Please note that in the graphic XXXX is representative of your vehicle identification number.)

XXXXXXXXXXXXXXXXX

311

Capacities and specifications

1. World manufacturer identifier 2. Brake type and gross vehicle weight rating (GVWR) 3. Vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number

Engine number The engine number (the last eight numbers of the vehicle identification number) is stamped on the engine block, transmission, frame and transfer case (if equipped).

312

Customer assistance

Ford Extended Service Plan You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides the following: † Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

† Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

GETTING THE SERVICES YOU NEED

At home Ford Motor Company and Ford of Canada have authorized dealerships to service your vehicle. It is preferred that you return to the authorized dealer where your vehicle was purchased when warranty repairs are needed. However, you may also take your vehicle to another Ford Motor Company or Ford of Canada dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership cannot assist you, then contact the Customer Relationship Center.

313

Customer assistance

If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you.

314

Customer assistance

In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca In order to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: † Your telephone number (home and business) † The name of the dealer and the city where the dealership is located † The year and make of your vehicle † The date of vehicle purchase † The current odometer reading † The vehicle identification number (VIN) If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

315

Customer assistance

THE DISPUTE SETTLEMENT BOARD (U.S. only) The Dispute Settlement Board is: † an independent, third-party arbitration program for warranty disputes. † available free to owners and lessees of qualifying Ford Motor Company

vehicles.

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: † a non-Ford product † a non-Ford dealership † sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

maintenance and wear items)

service or product concern is being reviewed

† a request for reimbursement of consequential expenses unless a † items not covered by the New Vehicle Limited Warranty (including † alleged personal injury/property damage claims † cases currently in litigation † vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

† vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

316

Customer assistance

Board membership The Board consists of: † Three consumer representatives † A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. WhattheBoardneeds To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: † The file number assigned to your application. † The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: † Legible copies of all documents and maintenance or repair orders † The year, make, model, and Vehicle Identification Number (VIN) listed † The date of repair(s) and mileage at the time of occurrence(s). † The current mileage. † The name of the dealer(s) who sold or serviced the vehicle. † A brief description of your unresolved concern. † A brief summary of the action taken by the dealer(s) and Ford Motor † The names (if known) of all the people you contacted at the † A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review.

on your vehicle ownership license.

relevant to the case.

dealership(s).

Company.

317

Customer assistance

Oralpresentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Makingadecision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to the Board at the following address/phone number: Dispute Settlement Board P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121

318

Customer assistance

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call:

319

Customer assistance

FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

Ford accessories for your vehicle A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln Mercury or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle. In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigorous engineering and safety specifications. Ford Motor Company will repair or replace any properly dealer-installed Ford accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessory. The accessory will be warranted for whichever provides you the greatest benefit: † 12 months or 20 000 km (12 000 miles) (whichever occurs first), or † The remainder of your new vehicle limited warranty. This means that genuine Ford accessories purchased along with your new vehicle and installed by the dealer are covered for the full length of your New Vehicle’s Limited Warranty — 3 years or 60 000 km (36 000 miles) (whichever occurs first). Contact your dealer for details and a copy of the warranty. Not all accessories are available for all models.

320

Customer assistance

Vehicle Security Styled wheel locks Vehicle security systems

Comfort and convenience Cargo net Cargo organizers Cargo shade Cargo tray Engine block heaters Tire step

Travel equipment Ash cup Automatic headlamps with daytime running lights (DRL) Cargo Organizer Cellular phone holder Cellular phone hands free system with voice recognition Daytime running lights (DRL) Dog guard Factory luggage rack adaptors (bike and ski) First aid kit Fog lamps Full vehicle cover Highway safety kit Inside mirror, electrochromic compass (with and without temperature display) Luggage/Cargo basket Luggage basket light bracket Luggage divider Luggage rack cross bars Navigation system Neutral towing transfer case kit

321

Customer assistance

Remote start system Removable luggage rack adapters (bike and ski) Running boards/bars Seatback storage Scuff plates Smoker’s package Soft luggage cover Track rider bars (for luggage rack) Trailer hitch (Class III) Trailer hitch (Class IV) Trailer hitch bars and balls Trailer hitch mount bike carrier Trailer hitch receiver cover Trailer hitch wiring adaptor Trailgate table and adaptor

Protection and appearance equipment Air bag anti-theft locks All-weather floor mats Cargo liners, interior Carpet floor mats Door edge guards Front end covers (full and sport) Front hood deflectors Locking gas cap Molded splash guards Rear air deflector Side window air deflectors Skid plate Tow hooks Universal floor mats

322

Customer assistance

For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: † When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety compliance certification label). Consult your dealer for specific weight information. † The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems - such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.

† Mobile communications systems may harm the operation of your

vehicle, particularly if they are not properly designed for automotive use or are not properly installed. When operated, such systems may cause the engine to stumble or stall or cause the transmission to be damaged or operate improperly. In addition, such systems may be damaged or their performance may be affected by operating your vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle’s operation.) † Ford cannot assume responsibility for any adverse effects or damage

that may result from the use of such equipment.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

323

Customer assistance

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 29,000 km (18,000 miles), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

324

Reporting safety defects

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

325

Index

ABS (see Brakes) .....................187
Accessory delay ........................109
Air bag supplemental restraint system ................................163, 168
and child safety seats ............165
description ......................163, 168
disposal ....................................171
driver air bag ..................165, 169
indicator light ...........10, 167, 171
operation .........................165, 169
passenger air bag ...........165, 169
Air cleaner filter .......................304
Air conditioning ..........................36

automatic temperature control system ..........................40
auxiliary heater and air conditioner ................................50
rear seat controls .....................51
Ambulance packages ....................3
Antifreeze (see Engine coolant) .....................................262
Anti-lock brake system (see Brakes) ......................187–189
Anti-theft system ......................128
arming the system ..................129
disarming a triggered system .....................................130

Audio system (see Radio) ......................55, 67, 76
Automatic transmission

driving an automatic overdrive .................................196
fluid, adding ............................269
fluid, checking ........................269
fluid, refill capacities ..............304
fluid, specification ..................309
Auxiliary power point ...............113

326

Axle

lubricant specifications ..307, 309
refill capacities ........................304

Battery .......................................272
acid, treating emergencies .....272
charging system warning light ............................................12
jumping a disabled battery ....244
maintenance-free ....................272
replacement, specifications ...304
servicing ..................................272
voltage gauge ............................16
BeltMinder .................................158
Brakes ........................................187
anti-lock ...........................187–189
anti-lock brake system (ABS) warning light .....................11, 188
brake warning light ..................10
fluid, checking and adding ....261
fluid, refill capacities ..............304
fluid, specifications .........307, 309
lubricant specifications ..307, 309
parking ....................................189
pedals (see Power adjustable foot pedals) ...............................33
shift interlock ..........................194
Break-in period .............................3
Bulbs ..........................................291

Capacities for refilling fluids ....304
Cargo cover ...............................115
CD-6 disc .....................................76
CD-single .....................................61
CD-single premium .....................67
Certification Label ....................311

Changing a tire .........................237
Child safety restraints ..............172
child safety belts ....................172
Child safety seats ......................174
attaching with tether straps ..179
in front seat ............................176
in rear seat ......................176, 178
Cleaning your vehicle ...............298
engine compartment ..............299
instrument panel ....................301
interior .....................................302
plastic parts ............................301
washing ....................................298
waxing .....................................298
wheels ......................................299
wiper blades ............................301
woodtone trim ........................302

Climate control (see Air conditioning or Heating) ............36
Clock ..........................60, 66, 74, 88
Clutch

operation while driving ..........199
recommended shift speeds ....200
Compass, electronic ....................17
calibration .................................19
set zone adjustment ...........18, 21
Console ......................................112
overhead ..........................100–101
rear ..........................................113

Controls

power seat ...............................136
steering column ........................98

Coolant

checking and adding ..............262
refill capacities ................266, 304
specifications ..................307, 309

Cruise control (see Speed control) ....................92

Index

Customer Assistance ................225

Ford accessories for your vehicle .............................303, 320
Ford Extended Service Plan ..........................................313
Getting assistance outside the U.S. and Canada .....................319
Getting roadside assistance ...225
Getting the service you need .........................................313
Ordering additional owner’s literature .................................323
The Dispute Settlement Board .......................................316
Utilizing the Mediation/Arbitration Program ...................................319

Daytime running lamps (see Lamps) ................................31
Defrost

rear window ..............................54

Dipstick

automatic transmission fluid ..........................................269
engine oil .................................256

Doors

door ajar warning .....................12
lubricant specifications ..........307

Driveline universal joint and slip yoke ....................................271
Driving under special conditions ..........................207, 210
sand .........................................209
snow and ice ...........................211
through water .................210, 216

Electronic message center .........19

327

Index

Emergencies, roadside

jump-starting ..........................244
Emission control system ..........289
Engine ........................................309

check engine/service engine soon light ....................................8
cleaning ...................................299
coolant .....................................262
fail-safe coolant ......................267
idle speed control ...................272
lubrication specifications ..................307, 309
refill capacities ........................304
service points ..................254–255
starting after a collision .........226
Engine block heater .................185
Engine oil ..................................256
checking and adding ..............256
dipstick ....................................256
filter, specifications ........259, 304
recommendations ...................259
refill capacities ........................304
specifications ..................307, 309
Exhaust fumes ..........................186

preparing to drive your vehicle .....................................193
Fuel ............................................280

calculating fuel economy ............................22, 286
cap .......................................9, 285
capacity ...................................304
choosing the right fuel ...........283
comparisons with EPA fuel economy estimates .................289
detergent in fuel .....................285
filling your vehicle with fuel ...........................280, 285–286
filter, specifications ........286, 304
fuel pump shut-off switch .....226
gauge .........................................17
improving fuel economy ........286
octane rating ...................283, 309
quality ......................................284
running out of fuel .................285
safety information relating to automotive fuels .....................280

Fuel - flex fuel vehicle (FFV) .................................280, 283
Fuses ..................................227, 229

Fail safe cooling ........................267
Flexible Fuel Vehicle (FFV) ....280
Floor mats .................................114
Fluid capacities .........................304
Foglamps .....................................31
Four-Wheel Drive vehicles ................................12, 201
control trac .......................54, 201
description ......................202, 205
driving off road .......................206
electronic shift ..........................54

Garage door opener ..........101, 103
Gas cap (see Fuel cap) ........9, 285
Gas mileage (see Fuel economy) ...................................286
Gauges .........................................14
battery voltage gauge ...............16
engine coolant temperature gauge .........................................15
engine oil pressure gauge ........17
fuel gauge ..................................17
odometer ...................................15
speedometer .............................14

328

tachometer ................................16
trip odometer ............................16

GAWR (Gross Axle Weight Rating) .......................................214
calculating ...............................216
definition .................................214
driving with a heavy load ......214
location ....................................214

GVWR (Gross Vehicle Weight Rating) .......................................214
calculating .......................214, 216
definition .................................214
driving with a heavy load ......214
location ....................................214

Hazard flashers .........................226
Head restraints .................135, 140
Headlamps ...................................31
aiming ......................................297
autolamp system .......................33
bulb specifications ..................296
daytime running lights .............31
flash to pass ..............................32
high beam ...........................11, 32
replacing bulbs .......................292
turning on and off ....................31
warning chime ..........................13
Heating ........................................36

heating and air conditioning system .......................................36
rear seat controls .....................51

HomeLink universal transceiver (see Garage door opener) ..............103–104, 106–107
Hood ..........................................252

Ignition .................................92, 309

Index

Infant seats (see Safety seats) .....................174
Inspection/maintenance (I/M) testing ........................................290
Instrument panel

cleaning ...................................301
cluster ..........................................8
lighting up panel and interior .......................................32
location of components ..............8

Jack ....................................237, 239
positioning .......................237, 240
storage .....................237–238, 243
Jump-starting your vehicle ......244

Keyless entry system ...............122
autolock ...................................126
keypad .....................................122
locking and unlocking doors ..125
programming entry code .......123
Keys ...................................131–133
key in ignition chime ...............13
positions of the ignition ...........92

Lamps

autolamp system .......................33
bulb replacement specifications chart ................296
cargo lamps ...............................32
daytime running light ...............31
fog lamps ...................................31
headlamps .................................31
headlamps, flash to pass ..........32
instrument panel, dimming .....32

329

Index

interior lamps .........................102
replacing bulbs ...............291–295

Lane change indicator (see Turn signal) ........................91
Liftgate ..............................114, 118
Lights, warning and indicator ......8
AdvanceTrac .............................12
air bag ........................................10
anti-lock brakes (ABS) ....11, 188
brake ..........................................10
charging system ........................12
check coolant ......................10–11
cruise indicator .........................13
door ajar ....................................12
engine oil pressure ...................11
fuel cap light ...............................9
high beam .................................11
low washer fluid .......................12
overdrive off ..............................13
safety belt .................................10
service engine soon ....................8
speed control ............................96
turn signal indicator .................11
Limited-slip axle .......................214
Load limits .................................214
GAWR ......................................214
GVWR ......................................214
trailer towing ..........................214
Loading instructions .................216
Locks

autolock ...................................126
childproof ................................111
doors ........................................110
Lubricant specifications ...307, 309
Lumbar support, seats .............139

Manual transmission .................199

330

fluid capacities ........................304
lubricant specifications ..........309
reverse .....................................201
Message center .....................19–20
english/metric button ...............25
system check button ................25
warning messages .....................25
Mirrors .......................................108

automatic dimming rearview mirror ......................................107
fold away .................................112
heated ......................................112
side view mirrors (power) .....111
Moon roof ..................................102
Motorcraft parts ................286, 304

Octane rating ............................283
Odometer .....................................15
Oil (see Engine oil) ..................256

Panic alarm feature, remote entry system ..............................118
Parking brake ............................189
Parts (see Motorcraft parts) ....304
Pedals (see Power adjustable foot pedals) .................................33
Power distribution box (see Fuses) ...............................233
Power door locks ......................110
Power mirrors ...........................111
Power point ...............................113
Power steering ..........................193
fluid, checking and adding ....268

fluid, refill capacity ................304
fluid, specifications .........307, 309
Power Windows .........................108
Preparing to drive your vehicle ........................................193

Radio ................................55, 67, 76
Radio reception ...........................90
Rear window defroster ...............54
Relays ................................227, 236
Remote entry system .......116, 118
illuminated entry ....................121
locking/unlocking doors ................................117, 128
opening the trunk ...................118
panic alarm .............................118
replacement/additional transmitters .............................120
replacing the batteries ...........119
Reverse sensing system .............33
Roadside assistance ..................225
Roof rack ...................................224

Safety belts (see Safety re- straints) ... 13, 147, 149, 151–153, 157
Safety Canopy ...................168–169
Safety defects, reporting ..........325
Safety re- straints .. 147, 149, 151–153, 156–157
belt minder .............................158
cleaning the safety belts ........162
extension assembly ................157
for adults .........................151–153
for children .....................171–172

Index

lap belt ....................................154
warning light and chime ...................10, 13, 157–158
Safety seats for children ..........174
Seat belts (see Safety restraints) .............147
Seats ..........................................135
child safety seats ....................174
heated ......................................139
memory seat ...................118, 138

SecuriLock passive anti-theft system ...............131–133
Servicing your vehicle ..............251
Snowplowing .................................3
Spark plugs, specifications .....................304, 309
Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3

Specification chart, lubricants ...........................307, 309
Speed control ..............................92
Speedometer ...............................14
Starting your vehicle ........................182, 184–185
jump starting ..........................244

Steering wheel

controls ..........................92, 96, 98
tilting .........................................96

Tachometer .................................16
Tire warning ..............................278
Tires ...................237, 275–276, 278

331

Index

changing ..................237–238, 240
checking the pressure ............276
replacing ..................239–240, 278
rotating ....................................277
snow tires and chains ............279
tire grades ...............................276
treadwear ................................275
Towing .......................................217
recreational towing .................223
trailer towing ..........................217
wrecker ....................................250
Traction control ........................190
active light ................................12

Transfer case

fluid checking .........................271
Transmission .............................194

fluid, checking and adding (automatic) .............................269
fluid, checking and adding (manual) .................................270
fluid, refill capacities ..............304
lubricant specifications ..................307, 309
manual operation ....................199
Trip odometer .............................16
Trunk .........................................118
Turn signal ............................11, 91

Vehicle dimensions ...................309
Vehicle Identification Number (VIN) ..........................................311
Vehicle loading ..........................214
Ventilating your vehicle ...........186

Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................262
Water, Driving through .............216
Windows

power .......................................108
rear wiper/washer .....................98

Windshield washer fluid and wipers

checking and adding fluid .....262
checking and cleaning ............274
liftgate reservoir .....................262
operation ...................................97
replacing wiper blades ...........274
Wrecker towing .........................250

332

333

334

335

Filling station information

Item Required fuel Fuel tank capacity 4.0L Engine oil capacity (includes filter change)

4.6L Engine oil capacity (includes filter change)

Tire size and pressure

Hood release

Coolant capacity-(4.0L SOHC V6
engine without auxiliary climate control) 1
Coolant capacity-(4.0L SOHC V6
engine with auxiliary climate control) 1
Coolant capacity (4.6L V8 engine without auxiliary climate control) 1
Coolant capacity (4.6L V8 engine with auxiliary climate control) 1
Power steering fluid capacity

Manual transmission fluid capacity 2

Information Unleaded fuel only - 87 octane 85.2L (22.5 gallons) 4.7L (5.0 quarts). Use Motorcraft SAE 5W-30 Super Premium Motor Oil, Ford specification WSS-M2C153-G. 5.7L (6.0 quarts). Use Motorcraft SAE 5W-20 Super Premium Motor Oil, Ford specification WSS-M2C153-H. Refer to the Certification Label on inside of driver’s door. Pull handle under the instrument panel. 15.4L (16.3 quarts)

17.2L (18.2 quarts)

17.6L (18.6 quarts)

19.0L (20.1 quarts)

Fill to line on reservoir. Use Motorcraft MERCONt ATF. 2.4L (5.1 pints). Use Motorcraft MERCONt ATF. 12.0L (12.7 quarts). Use Motorcraft MERCONt V ATF. 3

Automatic transmission fluid capacity (5R55W transmission) 2
1Use either green-colored Motorcraft Premium Engine Coolant or yellow-colored Motorcraft Premium Gold Engine Coolant. DO NOT USE Ford Extended Life Engine Coolant (orange in color). Refer to Adding engine coolant, in the Maintenance and Care chapter. 2Ensure the correct automatic transmission fluid is used. MERCONt and MERCONt V are not interchangeable. DO NOT mix MERCONt and MERCONt V. Refer to your scheduled maintenance guide to determine the correct service interval. 3Indicates only approximate dry-fill capacity. The amount of transmission fluid and fluid level should be checked by a qualified technician.

336

Before driving

Introduction

Instrumentation

Controls and features

Seating and safety restraints

Starting and driving

Starting

Driving

Roadside emergencies

Servicing

Maintenance and care

Capacities and specifications

Customer assistance

Reporting safety defects

Index

Contents

31

135

182

187

225

251

304

313

325

326

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2002 Ford Motor Company

Introduction

The following warning may be required by California law: CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to

the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

ICONS Indicates a safety alert. Read the following section on Warnings.

Indicates vehicle information related to recycling and other environmental concerns will follow. Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards protecting the environment. Indicates a message regarding child safety restraints. Refer to Seating and safety restraints for more information.

Indicates that this Owner Guide contains information on this subject. Please refer to the Index to locate the appropriate section which will provide you more information.

WARNINGS Warnings provide information which may reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment.

Introduction

BREAKING-IN YOUR VEHICLE There are no particular guidelines for breaking-in your vehicle. During the first 1,600 km (1,000 miles) of driving, vary speeds frequently. This is recommended to give the moving parts a chance to break in. INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of printing. Ford may change the contents without notice and without incurring obligation. EMISSION WARRANTY The New Vehicle Limited Warranty includes Bumper-to-Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible for Emissions Defect and Emissions Performance Warranties. For a detailed description of what is covered and what is not covered, refer to the Warranty Guide that is provided to you along with your Owner’s Guide. SPECIAL NOTICES Notice to owners of pickup trucks and utility type vehicles

Utility vehicles have a significantly higher rollover rate than other types of vehicles.

Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control, vehicle rollover, personal injury or death. Be sure to read Driving off road in the Driving chapter.

Using your vehicle with a snowplow

Do not use this vehicle for snowplowing.

Using your vehicle as an ambulance

Do not use this vehicle as an ambulance.

Your vehicle is not equipped with the Ford Ambulance Preparation Package.

Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

See Owner’s Guide

Fasten Safety Belt

Air Bag-Front

Air Bag-Side

Child Seat

Child Seat Installation Warning

Child Seat Tether Anchorage

Brake System

Anti-Lock Brake System

Brake Fluid - Non-Petroleum Based

Traction Control

AdvanceTrac

Master Lighting Switch

Hazard Warning Flasher

Fog Lamps-Front

Fuse Compartment

Fuel Pump Reset

Windshield Wash/Wipe

Rear Window Defrost/Demist

Windshield Defrost/Demist

Power Windows Front/Rear

Introduction

Vehicle Symbol Glossary

Power Window Lockout

Interior Luggage Compartment Release Symbol

Child Safety Door Lock/Unlock

Panic Alarm

Engine Oil

Engine Coolant

Engine Coolant Temperature

Battery

Do Not Open When Hot

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas

Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

MAX MIN

Emission System

Engine Air Filter

Passenger Compartment Air Filter

Jack

Check fuel cap

Low tire warning

Instrumentation

Wiper/washer control

(pg. 97)

Instrument cluster

(pg. 8)

Turn signal lever

(pg. 91)

Headlamp control

(pg. 31)

Instrument panel dimmer

control (pg. 32)

Reverse sensing system*

(pg. 33)

Driver air bag

(pg. 163)

Speed controls

(pg. 92)

Steering wheel controls*

(pg. 98)

* if equipped

Instrumentation

Gearshift (including overdrive button)

(pg. 196)