2005 Ford Explorer Sport TRAC Owners Manual

Never connect any trailer lighting to the vehicle’s taillamp circuits, because it may damage the electrical system resulting in fire. Contact your local Ford dealership for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.

Using a step bumper The rear bumper is equipped with an integral hitch and requires only a ball with a 3⁄4” (19 mm) shank diameter. The bumper has a 3,500 lb. (1,590 kg) trailer weight and 350 lb. (159 kg) tongue weight capability. Use a frame-mounted weight distributing hitch for trailers over 3,500 lb. (1,590 kg).

automatically when you are towing on long, steep grades.

Driving while you tow When towing a trailer: • Turn off your speed control. The speed control may shut off • Consult your local motor vehicle speed regulations for towing a trailer. • Use a lower gear when towing up or down steep hills. • Anticipate stops and brake gradually. Servicing after towing If you tow a trailer for long distances, your vehicle will require more frequent service intervals. Refer to your Scheduled Maintenance Guide for more information.

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Tires, Wheels and Loading

Trailer towing tips • Practice turning, stopping and backing up before starting on a trip to get the feel of the vehicle/trailer combination. When turning, make wider turns so the trailer wheels will clear curbs and other obstacles.

• Allow more distance for stopping with a trailer attached. • The trailer tongue weight should be no more than 10–15% of the • After you have traveled 50 miles (80 km), thoroughly check your • When stopped in traffic for long periods of time in hot weather, place the gearshift in P (Park). This aids engine cooling and air conditioner efficiency.

hitch, electrical connections and trailer wheel lug nuts.

• Vehicles with trailers should not be parked on a grade. If you must

loaded trailer weight.

park on a grade, place wheel chocks under the trailer’s wheels.

Launching or retrieving a boat When backing down a ramp during boat launching or retrieval: • do not allow the static water level to rise above the bottom edge of • do not allow waves to break higher than 6 inches (15 cm) above the

the rear bumper.

bottom edge of the rear bumper.

Exceeding these limits may allow water to enter critical vehicle components, adversely affecting driveability, emissions, reliability and causing internal transmission damage. Replace the rear axle lubricant any time the axle has been submerged in water. Disconnect the wiring to the trailer before backing the trailer into the water. Reconnect the wiring to the trailer after the trailer is removed from the water.

CAMPER BODIES Your Explorer Sport Trac is not recommended for slide–in camper bodies.

RECREATIONAL TOWING (ALL WHEELS ON THE GROUND) Follow these guidelines for your specific powertrain combination to tow your vehicle with all four wheels on the ground (such as behind a recreational vehicle). These guidelines are designed to ensure that your transmission is not damaged due to insufficient lubrication.

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Tires, Wheels and Loading

4x2 vehicles and 4x4 vehicles without the Neutral tow kit accessory: • Release parking brake. • Place the transmission in N (Neutral). • Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 miles (80 km). If a distance of 50 miles (80 km) or a speed of 35 mph (56 km/h) must be exceeded, you must disconnect the front (on 4x4 vehicles) and rear driveshafts. Ford recommends the driveshaft(s) be removed/installed only by a qualified technician. See your local dealer for driveshaft removal/installation. Improper removal/installation of the driveshaft can cause transmission fluid loss, damage to the driveshaft and internal transmission components. 4x4 vehicles with Neutral tow kit accessory: • Release the parking brake. • Place transmission in N (Neutral). • Engage the neutral tow. On vehicles equipped with 4WD, an accessory is available that allows you to tow your vehicle, with unlimited mileage (maximum speed of 55 mph [88 km/h]) behind another vehicle, with all the wheels on the ground. Contact your dealer for more details. Do not tow your vehicle with all wheels on the ground more than 50 miles (80 km) (with a maximum speed of 35 mph [56 km/h]) unless you install the neutral tow kit as vehicle damage may occur.

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STARTING YOUR VEHICLE

Driving

Positions of the ignition 1. ACCESSORY, electrical accessories such as the radio to operate while the engine is not running. 2. LOCK, locks the steering wheel and allows key removal. 3. OFF, shuts off the engine and all accessories without locking the steering wheel. This position also allows the automatic transmission gearshift lever to be moved from the P (Park) position without the brake pedal being depressed.

When the key is in the ignition and in the OFF position, the automatic transmission shift lever can be moved from the P

(Park) position without the brake pedal depressed. To avoid unwanted vehicle movement, always set the parking brake.

4. ON, all electrical accessories are operational and warning lights will illuminate. This is the position the key is in when you’re driving. 5. START, cranks the engine. Release the key as soon as the engine starts.

Preparing to start your vehicle Engine starting is controlled by the powertrain control system. This system meets all Canadian Interference-Causing Equipment standard requirements regulating the impulse electrical field strength of radio noise. When starting a fuel-injected engine, don’t press the accelerator before or during starting. Only use the accelerator when you have difficulty starting the engine. For more information on starting the vehicle, refer to Starting the engine in this chapter.

Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk

of fire or other damage.

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Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine

compartment and exhaust system, which can start a fire.

Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions.

If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell

exhaust fumes.

Important safety precautions A computer system controls the engine’s idle revolutions per minute (RPM). When the engine starts, the idle RPM runs higher than normal in order to warm the engine. If the engine idle speed does not slow down automatically, have the vehicle checked. Do not allow the vehicle to idle for more than 10 minutes at the higher engine RPM. Before starting the vehicle: 1. Make sure all vehicle occupants have buckled their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure the headlamps and vehicle accessories are off. 3. Make sure the gearshift is in P (Park).

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4. Make sure the parking brake is set.

Driving

5. Turn the key to 4 (ON) without turning the key to 5 (START).

Make sure the corresponding lights illuminate or illuminate briefly. If a light fails to illuminate, have the vehicle serviced. • If the driver’s safety belt is fastened, the

light may not illuminate.

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Starting the engine 1. Turn the key to 4 (ON) without turning the key to 5 (START). If there is difficulty in turning the key, rotate the steering wheel until the key turns freely. 2. Turn the key to 5 (START), then release the key as soon as the engine starts. Excessive cranking could damage the starter.

Note: If the engine does not start within five seconds on the first try, turn the key to OFF, wait 10 seconds and try again. If the engine still fails to start, press the accelerator to the floor and try again; this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel. Cold weather starting (flexible fuel vehicles only) As the outside temperature approaches freezing, ethanol fuel distributors should supply winter grade ethanol (same as with unleaded gasoline). If summer grade ethanol is used in cold weather conditions, you may experience increased cranking times, rough idle or hesitation until the engine has warmed up. Consult your fuel distributor for the availability of winter grade ethanol. Do not crank the engine for more than 30 seconds at a time as starter damage may occur. If the engine fails to start, turn the key to OFF and wait 30 seconds before trying again. Do not use starting fluid such as ether in the air intake system. Such fluid could cause immediate explosive damage to the engine and possible personal injury. If you should experience cold weather starting problems on E85 ethanol, and neither an alternative brand of E85 ethanol nor an engine block heater is available, the addition of unleaded gasoline to your tank will improve cold starting performance. Your vehicle is designed to operate on E85 ethanol alone, unleaded gasoline alone, or any mixture of the two. See Choosing the right fuel in the Maintenance and Specifications chapter for more information on ethanol. If the engine fails to start using the preceding instructions (flexible fuel vehicles only) 1. Press and hold down the accelerator 1/3 to 1/2 way to floor, then crank the engine.

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Driving

2. When the engine starts, release the key, then gradually release the accelerator pedal as the engine speeds up. If the engine still fails to start, repeat Step 1.

Using the engine block heater (if equipped) An engine block heater warms the engine coolant which aids in starting and heater/defroster performance. Use of an engine block heater is strongly recommended if you live in a region where temperatures reach -10°F (-23°C) or below. For best results, plug the heater in at least three hours before starting the vehicle. The heater can be plugged in the night before starting the vehicle.

To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater)

adapters.

Guarding against exhaust fumes Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.

If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell

exhaust fumes.

Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least one inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air.

BRAKES Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by a qualified service technician. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by a qualified service technician.

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Driving

Refer to Brake system warning light in the Instrument Cluster chapter for information on the brake system warning light.

BRAKE

Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an Anti-lock Braking System (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking and the brake pedal may suddenly travel a little farther as soon as ABS braking is done and normal brake operation resumes. These are normal characteristics of the ABS and should be no reason for concern. ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled, normal braking is still effective. (If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately.) Using ABS When hard braking is required, apply continuous force on the brake pedal; do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle’s stopping distance. The ABS will be activated immediately, allowing you to retain full steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance.

BRAKE

ABS

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Driving

Parking brake To set the parking brake (1), press the parking brake pedal down until the pedal stops. To release, pull the lever (2).

Always set the parking brake fully and make sure

that the gearshift is securely latched in P (Park).

The BRAKE warning lamp will illuminate and will remain illuminated until the parking brake is released.

BRAKE

The parking brake is not recommended to stop a moving vehicle. However, if the normal brakes fail, the parking brake can be used to stop your vehicle in an emergency. Since the parking brake applies only the rear brakes, the vehicle’s stopping distance will increase greatly and the handling of your vehicle will be adversely affected.

STEERING To prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it • Do not operate the vehicle with a low power steering pump reservoir

stops) for more than a few seconds when the engine is running.

fluid level (below the MIN mark on the reservoir).

If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment

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Driving

A high crown in the road or high crosswinds may also make the steering seem to wander/pull. TRACTION-LOK AXLE (IF EQUIPPED) This axle provides added traction on slippery surfaces, particularly when one wheel is on a poor traction surface. Under normal conditions, the Traction-Lok axle functions like a standard rear axle. The axle may exhibit a slight noise or vibration in tight turns with low vehicle speed. This is normal behavior and indicates the axle is working. PREPARING TO DRIVE YOUR VEHICLE

Utility vehicles have a significantly higher rollover rate than other types of vehicles.

In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a safety belt.

Your vehicle has larger tires and increased ground clearance, giving the vehicle a higher center of gravity than a passenger car.

Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a

lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

Loaded vehicles, with a higher center of gravity, may handle differently than unloaded vehicles. Extra precautions such as

slower speeds and increased stopping distance should be taken when driving a heavily loaded vehicle.

AUTOMATIC TRANSMISSION OPERATION Brake-shift interlock This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the ON position unless brake pedal is depressed.

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If you cannot move the gearshift lever out of P (Park) with ignition in the ON position and the brake pedal depressed: 1. Apply the parking brake, turn ignition key to LOCK, then remove the key. 2. Insert the key and turn it to OFF. Apply the brake pedal and shift to N (Neutral).

When the key is in the ignition and in the OFF position, the automatic transmission shift lever can be moved from the P

(Park) position without the brake pedal depressed. To avoid unwanted vehicle movement, always set the parking brake.

3. Start the vehicle. If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter.

Do not drive your vehicle until you verify that the brakelamps are working.

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your dealer or a qualified service technician as soon as possible.

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Driving with a 5–speed automatic transmission

This vehicle is equipped with an adaptive Transmission Shift Strategy. Adaptive Shift Strategy offers the optimal transmission operation and shift quality. When the vehicle’s battery has been disconnected for any type of service or repair, the transmission will need to relearn the normal shift strategy parameters, much like having to reset your radio stations when your vehicle battery has been disconnected. The Adaptive Transmission Strategy allows the transmission to relearn these operating parameters. This learning process could take several transmission upshifts and downshifts; during this learning process, slightly firmer shifts may occur. After this learning process, normal shift feel and shift scheduling will resume. P (Park) This position locks the transmission and prevents the rear wheels from turning. To put your vehicle in gear: • Start the engine • Depress the brake pedal • Move the gearshift lever into the desired gear To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park)

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position.

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(Overdrive)

The normal driving position for the best fuel economy. Transmission operates in gears one through five. (Overdrive) can be deactivated by pressing the transmission control switch on the end of the gearshift lever.

This will illuminate the O/D OFF lamp and activate Drive.

Driving

O/D

ON/OFF

Drive (not shown) Drive is activated when the transmission control switch is pressed. • This position allows for all forward gears except overdrive. • O/D OFF lamp is illuminated. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D to other gears. Examples: city traffic, hilly terrain, heavy loads, trailer towing and when engine braking is required. • To return to O/D (overdrive mode), press the transmission control • O/D (Overdrive) is automatically returned each time the key is turned

switch. The O/D OFF lamp will not be illuminated.

off.

2 (Second) Use 2 (Second) to start-up on slippery roads or to provide additional engine braking on downgrades. 1 (First) • Provides maximum engine braking. • Allows upshifts by moving gearshift lever. • Will not downshift into 1 (First) at high speeds; allows for 1 (First)

when vehicle reaches slower speeds.

Forced downshifts • Allowed in

(Overdrive) or Drive.

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Driving • Depress the accelerator to the floor. • Allows transmission to select an appropriate gear.

If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.

FOUR-WHEEL DRIVE (4WD) OPERATION (IF EQUIPPED)

For important information regarding safe operation of this type of vehicle, see Preparing to drive your vehicle in this chapter.

Four–wheel drive (4WD) supplies power to all four wheels. 4WD should not be operated on dry pavement; driveline damage may occur.

Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than

low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speeds and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

4WD system indicator lights • 4x4- illuminates when 4x4 HIGH

is selected.

• 4WD LOW– illuminates when 4x4

LOW is selected.

4x4

4WD LOW

If these lights illuminate when driving in 2WD, contact your Ford dealer as soon as possible.

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Electronic shift on the fly 4WD system

Driving

2WD - Power to the rear wheels only; used for street and highway driving. 4X4 HIGH - Used for extra traction such as in snow or icy roads or in off-road situations. Not intended for use on dry pavement. 4X4 LOW - Uses extra gearing to provide maximum power to all four wheels. Intended only for off-road applications such as deep sand, steep grades or pulling heavy objects. 4X4 LOW will not engage while the vehicle is moving; this is normal and should be no reason for concern. Refer to Shifting to/from 4X4 LOW for proper operation. Shifting between 2WD and 4X4 HIGH • Move the 4WD control between 2WD and 4X4 HIGH at any forward

speed.

Note: Do not perform this operation if the rear wheels are slipping. Shifting to/from 4X4 LOW 1. Bring the vehicle to a complete stop. 2. Depress the brake. 3. Place the transmission in N (Neutral). 4. Move the 4WD control to the desired position. • If shifting into 4WD LOW, wait for the 4X4 LOW light in the instrument cluster to turn on indicating the shift is complete. • If shifting out of 4WD LOW, wait for the 4X4 LOW light in the

instrument cluster turn off indicating the shift is complete.

Driving off-road with truck and utility vehicles How your vehicle differs from other vehicles Truck and utility vehicles can differ from some other vehicles. Your vehicle may be higher to allow it to travel over rough terrain without getting hung up or damaging underbody components.

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Driving

The differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. Maintain steering wheel control at all times, especially in rough terrain. Since sudden changes in terrain can result in abrupt steering wheel motion, make sure you grip the steering wheel from the outside. Do not grip the spokes. Drive cautiously to avoid vehicle damage from concealed objects such as rocks and stumps. You should either know the terrain or examine maps of the area before driving. Map out your route before driving in the area. To maintain steering and braking control of your vehicle, you must have all four wheels on the ground and they must be rolling, not sliding or spinning. Basic operating principles Maintain steering wheel control at all times, especially in rough terrain; sudden changes in terrain can result in abrupt steering wheel motion. Do not use 4WD on dry, hard surfaced roads (except models equipped with Auto 4WD). If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.

• It may be safer to stay on the apron or shoulder of the road and slow down gradually before returning to the pavement. You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly.

• It often may be less risky to strike small objects, such as highway

reflectors, with minor damage to your vehicle rather than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or rollover. Remember, your safety and the safety of others should be your primary concern.

Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a

lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

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If your vehicle gets stuck The vehicle may be rocked out by shifting from forward and reverse gears, stopping between shifts, in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat.

Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander.

Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle (i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency). Excessive steering will result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are called for. Avoid abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel.

• In the event of an emergency stop, avoid skidding the tires and do not

attempt any sharp steering wheel movements.

Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a

lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

Loaded vehicles, with a higher center of gravity, may handle differently than unloaded vehicles. Extra precautions, such as

slower speeds and increased stopping distances, should be taken when driving a heavily loaded vehicle.

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Driving • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs.

Parking On some 4WD vehicles, when the transfer case is in the N (Neutral) position, the engine and transmission are disconnected from the rest of the driveline. Therefore, the vehicle is free to roll even if the automatic transmission is in P (Park). Do not leave the vehicle unattended with the transfer case in N (Neutral) position. Always set the parking brake fully and turn off the ignition when leaving the vehicle.

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.

See your dealer or a qualified service technician.

Normal characteristics On some 4WD vehicles, the initial shift from two-wheel drive to four–wheel drive while the vehicle is moving can cause some momentary clunk and ratcheting sounds. This is normal and should be no cause for concern. Driving on sand, mud and water When driving over sand, avoid reducing the tire pressures; instead, shift to a lower gear. Apply the accelerator slowly and avoid spinning the wheels. If you must reduce the tire pressure, make sure you re-inflate the tires as soon as possible. Avoid excessive speed because vehicle momentum can work against your vehicle and cause it to become stuck.

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Driving

If you must drive through high water, drive slowly. Traction or braking ability may be reduced. Also, if the ignition system gets wet, the vehicle may stall.

Once you’re through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. When driving through mud, be cautious of sudden changes in vehicle speed or direction. Even 4WD vehicles can lose traction in slick mud. Apply the accelerator slowly and avoid spinning your wheels. If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle. If the transmission, transfer case or either axle become submerged in mud or water, their fluids should be checked and changed, if necessary. After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts could damage driveline components. “Tread Lightly” is an educational program designed to increase public awareness of land-use regulations and responsibilities in our nations wilderness areas. Ford joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.” Driving on hilly or sloping terrain Avoid driving crosswise or turning on steep slopes or hills. Your vehicle may lose traction and slip sideways and possibly roll over. Do not drive in reverse over a hill without the aid of an observer.

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Driving

When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces the possibility of the vehicle stalling. If your vehicle does stall, do not try to turn around because your vehicle may roll over. Apply just enough power to the wheels to climb the hill. Too much power will cause the tires to slip or spin, resulting in loss of vehicle control. When descending a hill, use the same gear you would use to climb up the hill and do not descend the hill with the transmission in neutral. Disengage overdrive or manually shift to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. When you brake hard, the front wheels can’t turn. Rapid pumping of the brake pedal will help you slow the vehicle and still maintain steering control. If your vehicle has anti-lock brakes, apply the brakes steadily. Do not “pump” the brakes. Driving on snow and ice 4WD vehicles can skid like any other vehicle. If you start to skid while driving on a snowy or icy road, turn the steering wheel in the direction of the slide until you regain control. Although a 4WD vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it won’t stop any faster. Don’t press hard on the accelerator or brake pedal or make quick steering changes while on snow or ice. Apply the accelerator slowly and steadily when starting from a full stop. If your vehicle is equipped with ABS, apply the brake steadily. Do not “pump” the brakes. Refer to the Brakes section of this chapter for additional information on the operation of the anti-lock brake system. If your vehicle is not equipped with ABS, use a “squeeze” braking technique. Push on the brake pedal with a steadily increasing force which allows the wheels to brake yet

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Driving

continue to roll so that you may steer in the direction you want to travel. If you lock the wheels, release the brake pedal and repeat the squeeze technique. Never drive with chains on the front tires of 4WD vehicles without also putting them on the rear tires. This could cause the rear to slide and swing around during braking. Maintenance and Modifications Ford strongly recommends that you do not add or remove steering or suspension parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. Do not use aftermarket “lift kits” or other suspension modifications. These could adversely affect the vehicle’s handling characteristics, which could lead to loss of vehicle control or roll over and serious injury. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off-road usage.

DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars). When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

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Roadside Emergencies

GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the New Vehicle Limited Warranty period of three years or 36,000

miles (60,000 km), whichever occurs first on Ford and Mercury vehicles, and four years or 50,000 miles (80,000 km) on Lincoln vehicles.

inflation kit)

responsibility)

Roadside assistance will cover: • a flat tire change with a good spare (except Ford GT which has a tire • battery jump start • lock-out assistance (key replacement cost is the customer’s • fuel delivery (2.0 gallons [7.5L], maximum two occurrences within 12
• towing of your disabled vehicle to the nearest Ford Motor Company dealership, or your selling dealer if within 35 miles (56.3 km) of the nearest Ford Motor Company dealership (one tow per disablement). Even non-warranty related tows, like accidents, are covered (some exclusions apply, such as impound towing or repossession).

month period)

Canadian customers refer to your Owner Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Owner Information Guide in the glove compartment. U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.

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Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006. Roadside coverage beyond basic warranty In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER The hazard flasher is located on the steering column, just behind the steering wheel. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.

FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.

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This switch is located in the front passenger’s footwell, behind the kick panel access cover. To reset the switch: 1. Turn the ignition OFF. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition ON. 5. Wait a few seconds and return the key to OFF. 6. Make another check for leaks.

FUSES AND RELAYS If electrical components are not working, a fuse may have blown. If a fuses is blown the wire in the fuse will be broken. Note: Always replace a fuse with one that has the specified amperage rating.

15

Replacing a blown fuse with a fuse that has a higher amperage can cause severe wire damage and could start a fire.

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Standard fuse amperage rating and color

COLOR

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

Cartridge

maxi fuses

— — — — — — — Blue — Pink Green Red — — —

Fuse link cartridge

— — — — — — — Blue — Pink Green Red Yellow Brown Black

Passenger compartment fuse panel The fuse panel is behind the end cover at the left side of the instrument panel. Pull the cover outward to access the fuses. To remove a fuse, use the tool on the panel cover. Fuses 4, 8, 12 and 16 are empty (no fuses present) and can not be accessed as they are blocked by the fuse cover.

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The fuses are:

Fuse/Relay Location

Fuse Amp

Rating

10

190

5A 15A 7.5A

— 15A

7.5A 7.5A

— 7.5A

10A

Passenger Compartment Fuse

Panel Description

Mirrors Ignition Trailer tow right-hand stop/turn lamps Not used Park lamps, Autolamps, Instrument panel dimming, Trailer tow Cluster Trailer tow left-hand stop/turn lamps Not used Speed control, Anti-lock Brake System (ABS), 4x4, Powertrain Control Module (PCM), Park interlock, Keyless entry Air bags

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Fuse/Relay Location

Fuse Amp

Rating

11

12
13
14
15

16
17
18
19

20
21
22
23
24
25
26
27

28
29
30
31
32

33
34
35
36

15A

— 15A 7.5A 7.5A

— — 15A 15A

— — 20A — 7.5A 7.5A 10A 7.5A

7.5A 20A — 5A 5A

15A — 5A —

Roadside Emergencies

Passenger Compartment Fuse

Panel Description

Climate control, Rear climate control Not used Subwoofer Cluster, Keyless entry, 4x4
Turn signals, Park interlock, Overhead console, Climate control, 4x4, Speed control Not used Not used Stop lamps, Flashers Daytime Running Lamps (DRL), Reverse lamps, PCM Not used Not used Security module/Power locks Not used Starter Cluster, 4x4
Interior illumination, Battery saver Cluster, Delayed accessory, Front wiper Cluster, Audio Audio Not used Rear climate control Auxiliary Center High-Mounted Stop Lamp (CHMSL) High beam headlamps Not used ABS module Not used

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Power distribution box

The power distribution box is in the engine compartment. It contains high-current fuses that protect the main electrical systems from overloads.

Always disconnect the battery before servicing high-current fuses.

To reduce the risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or

refilling fluid reservoirs.

If the battery has been disconnected and reconnected, refer to the Battery section in the Maintenance and Specifications chapter for more information.

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The high-current fuses are: Fuse/Relay Location

Fuse Amp

Rating 50A**

Roadside Emergencies

Power Distribution Box Description

I/P fuse panel Not used Powertrain control Power point Not used Not used Blower motor Starter motor Wiper motor Rear window/roof Adrenalin audio Not used Not used Ignition switch Rear power point Anti-lock Brake System (ABS) pump motor Not used Not used Cigar lighter, OBD II 4x4 motor ABS module 4x4 module Trailer tow Powertrain Control Module (PCM) memory Not used Not used Daytime Running Lamps (DRL) A/C clutch Headlamps Fuel pump

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—

30A** 20A**

— —

40A** 30A** 20A** 20A** 50A**

— —

25A** 20A** 50A**

— —

20A** 20A** 30A* 15A* 15A* 10A*

— —

15A* 10A* 25A* 20A*

10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
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Fuse/Relay Location

31
32

33
34
35
36
37
38
39
40
41
42
43
44
45A 45B 46A 46B 47A

47B 48
51

52
53
54
55
56

Fuse Amp

Power Distribution Box Description

Rating 15A* 15A*

— —

15A* 10A*

—

10A* 10A* 15A*

—

10A* 2A* 15A* 1/2 ISO 1/2 ISO 1/2 ISO 1/2 ISO

20A Circuit

breaker

Fog lamps Heated Exhaust Gas Oxygen (HEGO) sensors and solenoids Not used Not used Horn Automatic transmission Not used Left low beam Delayed accessory Injectors, Mass Air Flow (MAF) sensor Not used Right low beam Speed control PCM Fog lamps relay A/C clutch solenoid relay Trailer tow relay Fuel pump relay Windows, Seats

—

Not used

Full ISO Window safety relay 750 Ohm resistor

Brake On/Off (BOO) switch resistor

— —

A/C clutch diode PCM diode Full ISO PCM relay Full ISO Blower relay Full ISO Starter relay

*Mini fuse **Cartridge fuse

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JUMP STARTING YOUR VEHICLE

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.

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Connecting the jumper cables

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

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Roadside Emergencies

+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+–

+–

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle.

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3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

Removing the jumper cables

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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Roadside Emergencies

+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. Ford recommends your vehicle be towed with a wheel lift or flatbed. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure.

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Customer Assistance

GETTING THE SERVICES YOU NEED

At home You must take your Ford vehicle to an authorized Ford dealer for warranty repairs. While any Ford dealership handling your vehicle line will provide warranty service, we recommend you return to your selling dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the dealership. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD).

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com

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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the dealer and the city where the dealership is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN)

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Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time)

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In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes. • available free to owners and lessees of qualifying Ford Motor Company

vehicles.

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

maintenance and wear items)

service or product concern is being reviewed

• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

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Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor

on your vehicle ownership license.

relevant to the case.

Company.

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dealership(s).

Customer Assistance • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review. Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call the Board at the following address/phone number: Dispute Settlement Board P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, Michigan 48121

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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealerships. In those cases where you continue to feel that the efforts by Ford of Canada and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating Ford or Lincoln Mercury and Ford of Canada dealers.

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If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

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ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA 400 Seventh Street U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Cleaning

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing

strong, direct sunlight.

or laundry liquid. These products can discolor and spot painted surfaces.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

car wash.

WAXING Applying Motorcraft Paint Sealant (ZC-45) to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium Liquid Wax (ZC-53-A), which is available from your dealer, or an equivalent quality product. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

PAINT CHIPS Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your dealer to ensure you get the correct color.

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Cleaning • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products.

spots, road salt and industrial fallout before repairing paint chips.

ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),

which is available from your dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your

covers.

wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover

cleaners, steel wool, fuels or strong household detergent.

(ZC-42), available from your dealer.

ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts • Cover the highlighted areas to prevent water damage when cleaning

that require cleaning and pressure rinse clean.

engine block or other engine components.

the engine.

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Cleaning

4.0L SOHC • Never wash or rinse the engine while it is running; water in the

running engine may cause internal damage.

PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar

Remover (ZC-42).

WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. To clean these items, please follow these tips: • The windshield, rear windows and side windows may be cleaned with

a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your dealer.

• Do not use abrasives, as they may cause scratches.