2002 Ford Expedition Owners Manual

Fuse/Relay Location

104
105
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110
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112

113

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201
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Roadside emergencies

Power Distribution Box Description

4x4 Shift Motor & Clutch Climate Control Front Blower Not Used Not Used Trailer Tow Electric Brake Air Suspension Compressor Heated Seats Ignition Switch Battery Feed (Run/Start Circuit) Drivers Power Seat, Adjustable Pedals, Memory Module Ignition Switch Battery Feed (Run and Accessory Circuits) Climate Control Auxiliary Blower Not Used Rear Window Defroster, Heated Mirrors Not Used Not Used Trailer Tow Park Lamp Relay Front Wiper Run/Park Relay Trailer Tow Backup Lamp Relay A/C Clutch Relay Rear Wiper Down Foglamp Relay Front Washer Pump Relay Rear Washer Pump Relay Rear Wiper Up Fuel Pump Relay Trailer Tow Battery Charge Relay Wiper Hi/Lo Relay Powertrain Control Module Relay

Fuse Amp

Rating 30A** 40A**

— —

30A** 50A** 30A** 40A**

30A**

40A**

30A**

—

40A**

— — — — — — — — — — — — — — —

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Fuse/Relay Location

Fuse Amp

Rating

Power Distribution Box Description

401
501
502
503
601

602

— — — — 30A

—

Not Used Powertrain Control Module Diode A/C Clutch Diode Not Used Delayed Accessory (Power Windows, Flip Windows, Moonroof) Not Used

*Mini fuses **Maxi fuses

Relays Relays are located in the power distribution box and should be replaced by qualified technicians.

CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road.

Spare tire information Your vehicle is equipped with a spare tire that may be used as a spare or a regular tire. The spare is identical to the other tires on your vehicle, although the wheel trim may not match. Locationofthesparetireandtools The spare tire and tools for your vehicle are stowed in the following locations:

Item

Spare tire

Jack, wheel nut

wrench, instructions

Jack handle

Location

Under the vehicle, just forward of the rear bumper Behind the access panel located on the right rear quarter panel interior trim On top of the radiator support at the front of the engine compartment

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Removingthejackhandle 1. Open the hood. 2. Unsnap the end of the handle that is retained by the clip on the top of the windshield washer bottle. 3. Unsnap the shaft of the handle from the two retaining clips attached to the top of the radiator shroud. Removingthejackandtools 1. Locate the access panel on the right rear quarter panel interior trim. Lift the two panel retaining clips and remove the panel. 2. Unsnap the wheel lug nut wrench and instructions from their retaining bracket. 3. Remove the jack by turning the thumbwheel counterclockwise to relieve tension against the stowage bracket. 4. If equipped with a two piece lug wrench, assemble the lug wrench as shown in the illustration. • To assemble, screw the parts

together. To disassemble, unscrew.

Removingthesparetire 1. Open the liftgate. 2. Twist counterclockwise and remove access plug (if equipped) from guide tube located just above the rear bumper. 3. Insert the straight end of the jack handle into the guide tube. Forward motion will stop and resistance to turning will be felt when properly engaged. 4. Turn the handle counterclockwise until tire is lowered to the ground and the cable is slightly slack. 5. Remove the retainer from the spare tire.

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Stowingthesparetire 1. Lay the tire on the ground with the outboard side facing up. 2. Install the retainer through the wheel center and slide the wheel under the vehicle. 3. Turn the spare handle clockwise until the tire is raised to its original position underneath the vehicle. The spare handle ratchets when the tire is raised to the stowed position. It will not allow you to overtighten. 4. Remove tools from the guide tube and install access plug, if removed.

Tire change procedure

To prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

If the vehicle slips off the jack, you or someone else could be seriously injured.

On vehicles equipped with Air Suspension, turn OFF the Air Suspension switch prior to jacking, hoisting or towing your

vehicle.

Refer to the instruction sheet (located behind the interior trim access panel with the jack) for detailed tire change instructions.

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1. Park on a level surface, activate hazard flashers and set the parking brake. 2. Place gearshift lever in P (Park) and turn engine OFF.

3. Block the diagonally opposite wheel. 4. Obtain the spare tire and jack from their storage locations. 5. Use the tip of the lug wrench to remove any wheel trim. 6. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.

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7. Turn OFF the air suspension switch (if equipped). 8. Position the jack according to the following guides and turn the jack handle clockwise until the wheel is completely off the ground.

When one of the rear wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the transmission is in P (Park). To prevent the vehicle from moving when you change the tire, be sure that the parking brake is set and the diagonally opposite wheel is blocked. If the vehicle slips off the jack, someone could be seriously injured. • Front (4x2)

OFF

AIR SUSPENSION

SWITCH

INTERRUPTEUR DE LA SUSPENSION PNEUMATIQUE

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• Front (4x4)

• Rear

To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire. • Never use the front or rear

differential as a jacking point.

9. Remove the lug nuts with the lug wrench. 10. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 11. Lower the wheel by turning the jack handle counterclockwise.

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12. Remove the jack and fully tighten the lug nuts in the order shown. 13. Put flat tire, jack and lug wrench away. Make sure the jack is fastened so it does not rattle when you drive. 14. Unblock the wheels. 15. Turn on the air suspension switch (if equipped).

JUMP STARTING YOUR VEHICLE

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

Batteries contain sulfuric acid which can burn skin, eyes, and clothing, if contacted.

Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; also, the catalytic conveter may become damaged.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its adaptive strategy. As a result of this, the transmission may shift firmly. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation to its optimum shift feel. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts.

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4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.

Connecting the jumper cables

+–

+–

1. Connect the positive (+) booster cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

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+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+–

+–

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle.

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3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

Removing the jumper cables

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

Roadside emergencies

If you need to have your vehicle towed, contact a professional towing service or, if you are a member, your roadside assistance center. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If equipped with air suspension, the air suspension control must be turned to the OFF position. On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels on the ground (without dollies) and the rear wheels off the ground. On 4x4 vehicles, it is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground. If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company provides a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

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Customer assistance

GETTING THE SERVICES YOU NEED

At home Ford Motor Company and Ford of Canada have authorized dealerships to service your vehicle. It is preferred that you return to the Ford dealer where your vehicle was purchased when warranty repairs are needed. However, you may also take your vehicle to another Ford Motor Company or Ford of Canada dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership can not assist you, then contact the Customer Relationship Center. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952)

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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) In order to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone number (home and business). • The name of the dealer and the city where the dealership is located. • The year and make of your vehicle. • The date of vehicle purchase. • The current odometer reading. • The vehicle identification number (VIN). If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.).

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In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

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THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company

vehicles

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

maintenance and wear items)

service or product concern is being reviewed

• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

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Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. WhattheBoardneeds To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern.

on your vehicle ownership license.

relevant to the case.

dealership(s).

Company.

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You will receive a letter of explanation if your application does not qualify for Board review. Oralpresentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Makingadecision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to the Board at the following address/phone number: Dispute Settlement Board P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121

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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call:

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FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST (Items in this catalog may be purchased by credit card holders only.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or

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payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 29 000 km (18 000 miles), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

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REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash, or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (202–366–0123 in the Washington D.C. area) or write to: NHTSA U.S. Department of Transportation 400 Seventh Street Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Cleaning

WASHING THE EXTERIOR OF YOUR VEHICLE Never wash a vehicle that is “hot to the touch” or during exposure to strong, direct sunlight. It is recommended that you wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Detail Wash (ZC-3–A), which is available from your authorized Ford, Lincoln or Mercury dealer. Always use a clean sponge or carwash mitt with plenty of water for best results. Dry the vehicle with a chamois or soft terry cloth towel in order to eliminate water spotting. Never use strong household detergents or soap, such as dish washing or laundry liquid. These products can discolor and spot painted surfaces. It is especially important to wash the vehicle regularly during winter months, as dirt and road salt are difficult to remove and do cause damage to the vehicle. Items such as gasoline, diesel fuel, bird droppings and insect deposits should be washed and sponged off as soon as possible. Deposits not removed promptly can cause damage to the vehicle’s paintwork and trim over time. Remove any exterior accessories, such as antennas, before entering a car wash.

PROTECTING THE PAINT FINISH OF YOUR VEHICLE Applying a polymer paint sealant to your vehicle on a regular basis will assist in reducing minor scratches and paint damage. A typical paint sealant lasts approximately six months to a year, depending on local weather conditions and the cleaning soap that is used in washing the vehicle. Do not use a wax that beads excessively. Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

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REPAIRING PAINT CHIPS Remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout before repairing paint chips. Minor scratches or paint damage from road debris may be repaired using the Ultra Touch Prep and Finishing Kit (F7AZ-19K507–BA), which is available at your authorized Ford, Lincoln or Mercury dealer. This kit contains: • Lacquer Touch-Up Paint (ALBZ-19500–XXXXA) • Exterior Acrylic Spray Lacquer (ALAZ-19500–XXXXA) Please note that the part numbers (shown as XXXX above) will vary with your vehicle’s specific coloring. Carefully observe the application instructions on the products.

CLEANING THE WHEEL RIMS AND COVERS Aluminum wheel rims or covers are coated with a clearcoat paint finish. Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time. Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergents for soiled wheel rims and covers. Never apply any cleaning chemical to hot or warm wheel rims or covers. Clean wheel rims and covers with Detail Wash (ZC-3–A), which is available from your authorized Ford, Lincoln or Mercury dealer. Spray cleaner on cool wheel rims or covers and allow to set for 2–5 minutes. Agitate the area with a sponge and rinse off with plenty of water. Use Extra Strength Tar and Road Oil Removal (B7A-19520–AA), available from your authorized Ford, Lincoln or Mercury dealer, in order to remove tar and grease from wheel rims and covers.

CLEANING THE ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • The engine must be cool to the touch before spraying with water.

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Cleaning • Never spray a hot engine with cold water, as damage to the • Use caution when using a self-serve power washer (1000psi maximum

engine block or engine components may occur.

pressure) to clean the engine, as the high-pressure fluid could penetrate the sealed parts and cause damage. • Never apply anything to any exposed belts in the engine

compartment, including the belt dressing.

For general cleaning of the engine and engine compartment, spray Engine Shampoo and Degreaser (F4AZ-19A536–A) on all parts that require cleaning and pressure rinse the area with cool water.

• Cover the highlighted areas to prevent water damage when cleaning • Never wash or rinse the engine while it is running; water in the

the engine.

running engine may cause internal damage.

WASHING NON-PAINTED PLASTIC EXTERIOR PARTS Use Detail Wash (ZC-3–A) for routine cleaning. If tar or grease spots are present, clean with Extra Strength Tar and Road Oil Removal (B7A-19520–AA). Use only approved products to clean plastic parts. These products are available from your authorized Ford, Lincoln or Mercury dealer.

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WASHING THE EXTERIOR LAMPS In order to avoid scratching the plastic lamps, do not use dry paper towels, non-approved chemical solvents or abrasive cleaners. Use a soft cloth and a solution of Triple Clean (EOAZ-19526–AA), mixed properly with water, in order to remove bug residue. If tar or grease spots are present, clean with Extra Strength Tar and Road Oil Removal (B7A-19520–AA).

CLEANING THE WINDSHIELD, WIPER BLADES AND REAR WINDOW If the wiper does not wipe properly, substances on the windshield, rear window or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. Do not clean the windshield or rear window glass with abrasives, as they may cause scratches. Do not use fuel, kerosene, or paint thinner to clean the windshield, rear window or the wiper blades as damage may occur. Clean the outside of the windshield or rear window with a non-abrasive cleaner such as Ultra Clear Spray Glass Cleaner (E4AZ-19C507–AA), available from your authorized Ford, Lincoln or Mercury dealer. If after cleaning the glass surface, the water sheets from the glass (e.g., does not bead), then the window is clean. The windshield, rear window and wiper blades should be cleaned regularly. Wiper blades can be cleaned with isopropyl (rubbing) alcohol or windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly.

CLEANING THE INSTRUMENT PANEL Clean the instrument panel with a damp cloth, then dry with a dry cloth. Avoid cleaners or polish that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

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Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of

the air bag system.

CLEANING THE INSTRUMENT CLUSTER LENS Wipe the cluster area with a soft, damp cotton towel. Dry the area with a clean, dry towel.

CLEANING SEATS EQUIPPED WITH SIDE AIR BAGS Remove dust and loose dirt with a vacuum cleaner. In order to remove stains and soil, clean with Extra Strength Upholstery Cleaner (E8AZ-19523–AA). Never saturate the seat covers with any cleaning solution.

Do not use chemical solvents or strong detergents when cleaning the seat where the side air bag is mounted. Such products could contaminate the side air bag system and affect performance of the side air bag in a collision. The air bag may not function correctly and not provide injury reduction benefits.

CLEANING THE INTERIOR FABRIC, CARPETS AND CLOTH SEATS Remove dust and loose dirt with a vacuum cleaner. Remove light stains and soil with Extra Strength Upholstery Cleaner (E8AZ-19523–AA). Never saturate the seat covers with cleaning solution. Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardent abilities of the seat materials. If grease or tar is present on the material, spot-clean the area first with Spot and Stain Remover (F3AZ-19521–WA). Follow up by recleaning the area with Extra Strength Upholstery Cleaner (E8AZ-19523–AA).

CLEANING LEATHER SEATS (IF EQUIPPED) All Ford, Lincoln and Mercury vehicles with leather seating surfaces have a clear, protective coating over the leather. To clean the leather seats, simply use a soft cloth with Deluxe Leather and Vinyl Cleaner (F2AZ-19521–WA). Dry the area with a soft cloth.

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Cleaning

It is recommended that you use the Deluxe Leather Care Kit (F8AZ-19G253–AA), available from your authorized Ford, Lincoln or Mercury dealer. The mild cleaner and special pad available in the kit cleans the leather and maintains its natural beauty. For best results, follow the instructions printed on the cleaner label. Regular cleaning of your leather upholstery helps maintain its resiliency and color. Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.

CLEANING WOOD-TONE TRIM Wipe stains with a clean, soft cloth and Ultra Clear Spray Glass Cleaner (E4AZ-19C507–AA). Dry the area by wiping with a dry, soft, clean cloth.

CLEANING THE INSIDE WINDOWS Use Ultra Clear Spray Glass Cleaner (E4AZ-19C507–AA) for the inside windows if they become fogged. To clean, use two lint-free, soft towels, folded into a pad-shape. Mist the glass completely with cleaner, and use one of the towels to evenly agitate the surface. Use the other towel to remove the residue.

CLEANING AND MAINTAINING THE SAFETY BELTS Clean the safety belts with Extra Strength Upholstery Cleaner (E8AZ-19523–AA), available from your authorized Ford, Lincoln or Mercury dealer. Do not use bleach, dye or any other solvent to clean the belts, as these actions may weaken the belt webbing.

UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.

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Cleaning

FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* (not available in Canada) Motorcraft Vinyl Conditioner (Canada only) Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only) Ford Extra Strength Tar and Road Oil Remover* (not available in Canada) Ford Extra Strength Upholstery Cleaner (not available in Canada) Ford Custom Bright Metal Cleaner Motorcraft Premium Car Wash Concentrate Motorcraft Carlite Glass Cleaner (Canada only) Ford Spot and Stain Remover* Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner (not available in Canada) Ford Engine Shampoo and Degreaser * May be sold with the Motorcraft name

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Maintenance and specifications

SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy • We provide a scheduled maintenance guide which makes tracking

location.

routine service easy.

If your vehicle requires professional service, your dealership can provide the necessary parts and service. Check your Warranty Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.

PRECAUTIONS WHEN SERVICING YOUR VEHICLE Be especially careful when inspecting or servicing your vehicle. • Do not work on a hot engine. • When the engine is running, make sure that loose clothing, jewelry or • Do not work on a vehicle with the engine running in an enclosed • Keep all lit cigarettes, open flames and other lit material away from

space, unless you are sure you have enough ventilation.

long hair does not get caught up in moving parts.

the battery and all fuel related parts.

If you disconnect the battery, the engine must “relearn” its idle conditions before your vehicle will drive properly, as explained in Battery in this chapter.

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Maintenance and specifications

Working with the engine off 1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels to prevent the vehicle from moving unexpectedly.

Working with the engine on 1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Block the wheels to prevent the vehicle from moving unexpectedly. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running.

OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood until the lift cylinders hold it open.

BRAKE

H O O D

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Maintenance and specifications

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT

4.6L V8 and 5.4L V8 engines

1. Battery 2. Automatic transmission fluid dipstick 3. Engine oil filler cap 4. Engine oil dipstick 5. Power steering fluid reservoir 6. Brake fluid reservoir 7. Power distribution box 8. Air filter assembly 9. Engine coolant reservoir 10. Windshield washer fluid reservoir

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Maintenance and specifications

WINDSHIELD WASHER FLUID

Washer fluid Check the washer fluid whenever you stop for fuel. The reservoir is highlighted with a If the level is low, add enough fluid to fill the reservoir. In very cold weather, do not fill the reservoir all the way.

symbol.

Only use a washer fluid that meets Ford specification ESR-M17P5–A. Refer to Lubricant specifications in this chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system. Note: Do not put washer fluid in the engine coolant reservoir. Washer fluid placed in the cooling system may harm engine and cooling system components.

Checking and adding washer fluid for the liftgate Washer fluid for the liftgate is supplied by the same reservoir as the windshield.

ENGINE OIL

Checking the engine oil Refer to the scheduled maintenance guide for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait a few minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park).

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4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level indicator (dipstick).

MIN

MAX

6. Wipe the indicator clean. Insert the indicator fully, then remove it again. • If the oil level is between the MIN and MAX marks, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below the MIN mark, add enough oil to raise the level within the MIN-MAX range.

• Oil levels above the MAX mark may cause engine damage. Some oil

must be removed from the engine by a service technician.

7. Put the indicator back in and ensure it is fully seated.

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Maintenance and specifications

Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter. 2. If the engine oil level is not within the normal range, add only certified engine oil of the recommended viscosity. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 3. Recheck the engine oil level. Make sure the oil level is not above the MAX mark on the engine oil level indicator (dipstick). 4. Install the indicator and ensure it is fully seated. 5. Fully install the engine oil filler cap by turning the filler cap clockwise 1/4 of a turn until three clicks are heard or until the cap is fully seated. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level indicator and/or the engine oil filler cap removed.

Engine oil and filter recommendations Look for this certification trademark.

SAE5W-20engineoilisrecommended. Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). Use Motorcraft or an equivalent oil meeting Ford specification WSS-M2C153–H. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine. Do not use supplemental engine oil additives, oil treatments or engine treatments. They are unnecessary and could, under certain conditions, lead to engine damage which is not covered by your warranty. Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance guide. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used

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Maintenance and specifications

that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced. It is recommended you use the appropriate Motorcraft oil filter (or another brand meeting Ford specifications) for your engine application.

BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service.

However, for severe usage or in high temperature climates, check the battery electrolyte level. Refer to the scheduled maintenance guide for the service interval schedules. Keep the electrolyte level in each cell up to the “level indicator”. Do not overfill the battery cells. If the electrolyte level in the battery is low, you can add plain tap water to the battery, as long as you do not use hard water (water with a high mineral or alkali content). If possible, however, try to only fill the battery cells with distilled water. If the battery needs water often, have the charging system checked. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. When the battery is disconnected or a new battery installed, the transmission must learn its adaptive strategy. As a result of this, the transmission may shift firmly. This operation is considered normal and will fully update transmission operation to its optimum shift feel.

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Maintenance and specifications

Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted

substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.

When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps,

resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.

Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

Battery posts, terminals and related accessories contain lead and lead compunds. Wash hands after handling.

For information on transmission operation after the battery has been disconnected see “Shift strategy” in the driving section. To account for customer driving habits and conditions, your automatic transmission (4R100) electronically controls the shift quality by using an adaptive learning strategy. The adaptive learning strategy is maintained by power from the battery. When the battery is disconnected or a new battery is installed, the transmission must relearn its adaptive strategy. Optimal shifting will resume within a few hundred kilometers (miles) of operation. If the shift quality does not improve within a few hundred kilometers (miles) of operation, or if the downshifts and other throttle conditions do not function normally or after a long deceleration period, see your dealer or a qualified service technician as soon as possible.

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Maintenance and specifications

Because your vehicle’s engine is also electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. With your foot on the brake pedal and with the A/C on, put the vehicle in D (Drive) and allow the engine to idle for at least one minute. 7. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 16 km (10 miles) or more to • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.

relearn the idle and fuel trim strategy.

If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.

RECYCLE

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Maintenance and specifications

ENGINE COOLANT

Checking engine coolant The concentration and level of engine coolant should be checked at the mileage intervals listed in the scheduled maintenance guide. The coolant concentration should be maintained at 50/50 coolant and water, which equates to a freeze point of -36° C (-34° F). Coolant concentration testing is possible with a hydrometer or antifreeze tester (such as the Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant should be maintained at the “cold full” of “cold fill range” level in the coolant reservoir. If the level falls below, add coolant per the instructions in the Adding Engine Coolant section. Your vehicle was factory-filled with a 50/50 engine coolant and water concentration. If the concentration of coolant falls below 40% or above 60%, the engine parts could become damaged or not work properly. A 50–50 mixture of coolant and water provides the following: • Freeze protection down to -36° C (-34° F). • Boiling protection up to 129° C (265° F). • Protection against rust and other forms of corrosion. • Enables calibrated gauges to work properly. When the engine is cold, check the level of the engine coolant in the reservoir.

COLD FILL RANGE

• The engine coolant should be at the “cold fill level” or within the “cold

fill range” as listed on the engine coolant reservoir (depending upon application).

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Maintenance and specifications

• Refer to the Scheduled Maintenance Guide for service interval • Be sure to read and understand Precautions when servicing your

schedules.

vehicle in this chapter.

If the engine coolant has not been checked at the recommended interval, the engine coolant reservoir may become low or empty. If the reservoir is low or empty, add engine coolant to the reservoir. Refer to Adding engine coolant in this chapter. Note: Automotive fluids are not interchangeable; do not use engine coolant, antifreeze or windshield washer fluid outside of its specified function and vehicle location.

Adding engine coolant When adding coolant, make sure it is a 50/50 mixture of engine coolant and distilled water. Add the mixture to the coolant reservoir, when the engine is cool, until the appropriate fill level is obtained.

Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.

Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could

make it difficult to see through the windshield.

The cooling system in your vehicle is filled with either green-colored Motorcraft Premium Engine Coolant meeting Ford specification ESE-M97B44–A or yellow-colored Motorcraft Premium Gold Engine Coolant meeting Ford Specification WSS-M97B51–A1. To determine your vehicle’s coolant type (color), check your coolant reservoir. • Add Motorcraft Premium Engine Coolant (green-colored), VC-4–A (U.S.) or CXC-10 (Canada) or Motorcraft Premium Gold Engine Coolant (yellow-colored), VC-7–A, depending on the type of coolant originally equipped in your vehicle. If you are unsure which type of coolant your vehicle requires, check your coolant reservoir or contact your local dealer. • Do not add/mix an orange-colored, extended life coolant such as Motorcraft Speciality Orange Engine Coolant, VC-2 (US) or CXC-209 (Canada), meeting Ford specification WSS-M97B44–D

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Maintenance and specifications

with the factory-filled coolant. Mixing Motorcraft Speciality Orange Engine Coolant or any orange-colored extended life product with your factory filled coolant can result in degraded corrosion protection. • A large amount of water without engine coolant may be added, in case of emergency, to reach a vehicle service location. In this instance, the cooling system must be drained and refilled with a 50/50 mixture of engine coolant and distilled water as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. • Do not use alcohol, methanol or brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing.

• Do not add extra inhibitors or additives to the coolant. These

can be harmful and compromise the corrosion protection of the engine coolant. • Do not mix with recycled coolant unless from a Ford-approved recycling process (see Use of Recycled Engine Coolant section). For vehicles with overflow coolant systems with a non-pressurized cap on the coolant recovery system, add coolant to the coolant recovery reservoir when the engine is cool. Add the proper mixture of coolant and water to the “cold full” level. For all other vehicles, which have a coolant degas system with a pressurized cap, or if it is necessary to remove the coolant pressure relief cap on the radiator of a vehicle with an overflow system, follow these steps to add engine coolant.

To avoid personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.

1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir (an opaque plastic bottle). Slowly turn cap counterclockwise (left) until pressure begins to release. 3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap.

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Maintenance and specifications

5. Fill the coolant reservoir slowly with the proper coolant mixture (see above), to within the “cold fill range” or the “cold full” level on the reservoir. If you removed the radiator cap in an overflow system, fill the radiator until the coolant is visible and radiator is almost full. 6. Replace the cap. Turn until tightly installed. (Cap must be tightly installed to prevent coolant loss.) After any coolant has been added, check the coolant concentration see Checking Engine Coolant section). If the concentration is not 50/50
(protection to –34° F/–36° C), drain some coolant and adjust the concentration. It may take several drains and additions to obtain a 50/50
coolant concentration. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough 50/50 concentration of engine coolant and distilled water to bring the liquid level to the proper level. If you have to add more than 1.0 liter (1.0 quart) of engine coolant per month, have your dealer check the engine cooling system. Your cooling system may have a leak. Operating an engine with a low level of coolant can result in engine overheating and possible engine damage.

Recycled engine coolant Ford Motor Company recommends the use of a recycled engine coolant produced by Ford-approved processes in vehicles originally equipped with Motorcraft Premium Engine Coolant (green-colored). However, not all coolant recycling processes produce coolant that meets Ford specification ESE-M97B44–A. Use of such coolant may harm the engine and cooling system components. Ford Motor Company does NOT recommend the use of recycled engine coolant in vehicles originally equipped with Motorcraft Premium Gold Engine Coolant since a Ford-approved recycling process is not yet available.

Used engine coolant should be disposed of in an appropriate

manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.

Coolant refill capacity To find out how much fluid your vehicle’s cooling system can hold, refer to Refill capacities in this chapter.

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Maintenance and specifications

Fill your engine coolant reservoir as outlined in Adding engine coolant in this chapter.

Severe climates If you drive in extremely cold climates (less than –36° C [–34° F]): • It may be necessary to increase the coolant concentration • NEVER increase the coolant concentration above 60%. • Increased engine coolant concentrations above 60% will

above 50%.

decrease the overheat protection characteristics of the engine coolant and may cause engine damage.

• Refer to the chart on the coolant container to ensure the

coolant concentration in your vehicle will provide adequate freeze protection at the temperatures in which you drive in the winter months.

above 40%.

If you drive in extremely hot climates: • It is still necessary to maintain the coolant concentration • NEVER decrease the coolant concentration below 40%. • Decreased engine coolant concentrations below 40% will

decrease the corrosion protection characteristics of the engine coolant and may cause engine damage.

• Decreased engine coolant concentrations below 40% will

decrease the freeze protection characteristics of the engine coolant and may cause engine damage.

• Refer to the chart on the coolant container to ensure the

coolant concentration in your vehicle will provide adequate protection at the temperatures in which you drive.

Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system and engine protection.

What you should know about fail-safe cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain.

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Maintenance and specifications

Howfail-safecoolingworks If the engine begins to overheat: • The engine coolant temperature gauge will move to the red (hot) area. • The • The Service Engine Soon

will illuminate.

and the

symbol

indicator light will illuminate.

If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature: • The engine will completely shut down. • Steering and braking effort will increase. Once the engine temperature cools, the engine can be re-started. Take your vehicle to a service facility as soon as possible to minimize engine damage. Whenfail-safemodeisactivated You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1. Pull off the road as soon as safely possible and turn off the engine. 2. Arrange for the vehicle to be taken to a service facility. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low.

Never remove the coolant reservoir cap while the engine is running or hot.

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Maintenance and specifications

5. Restart the engine and take your vehicle to a service facility. Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to a service facility as soon as possible.

WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS

Important safety precautions

Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.

The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops

before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.

If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.

Automotive fuels can cause serious injury or death if misused or mishandled.

Gasoline may contain benzene, which is a cancer-causing agent.

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Maintenance and specifications

Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials

and any open flames before fueling your vehicle.

fueling.

• Always turn off the vehicle before • Automotive fuels can be harmful or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind

can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.

• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.

• Fuels can also be harmful if absorbed through the skin. If fuel is

splashed on the skin and/or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. • Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction.

When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke while

refueling. Fuel vapor is extremely hazardous under certain conditions. Care should be taken to avoid inhaling excess fumes.

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Maintenance and specifications

The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an

ungrounded fuel container.

Use the following guidelines to avoid static build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the • Keep the fuel pump nozzle in contact with the fuel container while • DO NOT use a device that would hold the fuel pump handle in the fill

cargo area).

filling.

position.

Fuel Filler Cap Your fuel tank filler cap has an indexed design with a 1/8 turn on/off feature. When fueling your vehicle: 1. Turn the engine off. 2. Carefully turn the filler cap counterclockwise 1/8 of a turn until it stops. 3. Pull to remove the cap from the fuel filler pipe. 4. To install the cap, align the tabs on the cap with the notches on the filler pipe. 5. Turn the filler cap clockwise 1/8 of a turn until it stops. If the “Service Engine Soon/Check Engine” indicator comes on and stays on after you start the engine, the fuel filler cap may not be properly installed. Turn off the engine, remove the fuel filler cap, align the cap properly and reinstall it. If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used.

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Maintenance and specifications

The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops

before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.

If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.

Choosing the right fuel Use only UNLEADED FUEL. The use of leaded fuel is prohibited by law and could damage your vehicle. Do not use fuel containing methanol. It can damage critical fuel system components. Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based compounds containing MMT. Repairs to correct the effects of using a fuel for which your vehicle was not designed may not be covered by your warranty.

Octane recommendations Your vehicle is designed to use “Regular” unleaded gasoline with pump (R+M)/2 octane rating of 87. We do not recommend the use of gasolines labeled as “Regular” that are sold with octane ratings of 86 or lower in high altitude areas. Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your dealer or a qualified service technician to prevent any engine damage.

87(R+M)/2 METHOD

Fuel quality If you are experiencing starting, rough idle or hesitation driveability problems during a cold start, try a different brand of “Regular” unleaded gasoline. “Premium” unleaded gasoline is not recommended (particularly in the United States) because it may cause these problems to become

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Maintenance and specifications

more pronounced. If the problems persist, see your dealer or a qualified service technician. It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the recommended octane rating. Aftermarket products could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty. Many of the world’s automakers issued the World-wide Fuel Charter that recommends gasoline specifications to provide improved performance and emission control system protection for your vehicle. Gasolines that meet the World-wide Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-wide Fuel Charter. In Canada, look for fuels that display the Auto Makers’ Choice娂 logo.

Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality.

Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from OFF to ON several times after

refueling, to allow the fuel system to pump the fuel from the tank to the engine.

• Your “Service Engine Soon” indicator may come on. For more information on the “Service Engine Soon” indicator, refer to the Instrument Cluster chapter.

Fuel Filter For fuel filter replacement, see your dealer or a qualified service technician. Refer to the scheduled maintenance guide for the appropriate intervals for changing the fuel filter.

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Maintenance and specifications

Replace the fuel filter with an authorized Motorcraft part. The customer warranty may be void for any damage to the fuel system if an authorized Motorcraft fuel filter is not used.

ESSENTIALS OF GOOD FUEL ECONOMY

Measuring techniques Your best source of information about actual fuel economy is you, the driver. You must gather information as accurately and consistently as possible. Fuel expense, frequency of fillups or fuel gauge readings are NOT accurate as a measure of fuel economy. We do not recommend taking fuel economy measurements during the first 1 600 km (1 000
miles) of driving (engine break-in period). You will get a more accurate measurement after 3 000 km–5 000 km (2 000 miles-3 000 miles).

Filling the tank The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Refill capacities section of this chapter. The advertised capacity is the amount of the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty. Empty reserve is the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty. The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: • Turn the engine/ignition switch to the off position prior to refueling, • Use the same filling rate setting (low — medium — high) each time • Allow no more than 2 automatic click-offs when filling. • Always use fuel with the recommended octane rating. • Use a known quality gasoline, preferably a national brand.

an error in the reading will result if the engine is left running.

the tank is filled.

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Maintenance and specifications • Use the same side of the same pump and have the vehicle facing the • Have the vehicle loading and distribution the same every time. Your results will be most accurate if your filling method is consistent.

same direction each time you fill up.

Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading (in kilometers or miles). 2. Each time you fill the tank, record the amount of fuel added (in liters or gallons). 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odometer reading from the current odometer reading. 5. Follow one of the simple calculations in order to determine fuel economy:

Multiply liters used by 100, then divide by total kilometers traveled. Divide total miles traveled by total gallons used.

Keep a record for at least one month and record the type of driving (city or highway). This will provide an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy.

Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy. Habits • Smooth, moderate operation can yield up to 10% savings in fuel. • Steady speeds without stopping will usually give the best fuel • Idling for long periods of time (greater than one minute) may waste • Anticipate stopping; slowing down may eliminate the need to stop.

economy.

fuel.

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Maintenance and specifications

less fuel than traveling at 105 km/h [65 mph]).

• Sudden or hard accelerations may reduce fuel economy. • Slow down gradually. • Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15% • Revving the engine before turning it off may reduce fuel economy. • Using the air conditioner or defroster may reduce fuel economy. • You may want to turn off the speed control in hilly terrain if unnecessary shifting between third and fourth gear occurs. Unnecessary shifting of this type could result in reduced fuel economy.

reduce fuel economy.

• Warming up a vehicle on cold mornings is not required and may • Resting your foot on the brake pedal while driving may reduce fuel • Combine errands and minimize stop-and-go driving. Maintenance • Keep tires properly inflated and use only recommended size. • Operating a vehicle with the wheels out of alignment will reduce fuel • Use recommended engine oil. Refer to Lubricant specifications in • Perform all regularly scheduled maintenance items. Follow the

this chapter.

economy.

economy.

recommended maintenance schedule and owner maintenance checks found in your vehicle scheduled maintenance guide.

at any speed.

Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economy • Carrying unnecessary weight may reduce fuel economy (approximately • Adding certain accessories to your vehicle (for example bug

0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).

deflectors, rollbars/light bars, running boards, ski/luggage racks) may reduce fuel economy.

• Using fuel blended with alcohol may lower fuel economy.

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driving on hilly terrain.

two-wheel-drive operation.

12–16 km (8–10 miles) of driving.

cruise gear and with steady pressure on the gas pedal.

Maintenance and specifications • Fuel economy may decrease with lower temperatures during the first • Driving on flat terrain offers improved fuel economy as compared to • Transmissions give their best fuel economy when operated in the top • Four-wheel-drive operation (if equipped) is less fuel efficient than • Close windows for high speed driving. EPA window sticker Every new vehicle should have the EPA window sticker. Contact your dealer if the window sticker is not supplied with your vehicle. The EPA window sticker should be your guide for the fuel economy comparisons with other vehicles. It is important to note the box in the lower left corner of the window sticker. These numbers represent the Range of L/100 km (MPG) expected on the vehicle under optimum conditions. Your fuel economy may vary depending upon the method of operation and conditions.

EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: • Use only the specified fuel listed. • Avoid running out of fuel. • Do not turn off the ignition while your vehicle is moving, especially at • Have the items listed in your scheduled maintenance guide performed

high speeds.

according to the specified schedule.

The scheduled maintenance items listed in the scheduled maintenance guide are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting

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Maintenance and specifications

emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.

Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine

compartment and exhaust system, which can start a fire.

Illumination of the “Check Engine” light, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power, could indicate that the emission control system is not working properly.

Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment.

Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal identifies engine displacement and gives some tune up specifications. Please consult your Warranty Guide for complete emission warranty information.

Readiness for Inspection/Maintenance (I/M) testing In some localities, it may be a legal requirement to pass an I/M test of the on-board diagnostics system. If your “Check Engine/Service Engine Soon” light is on, refer to the description in the Warning lights and chimes section of the Instrument Cluster chapter. Your vehicle may not pass the I/M test with the “Check Engine/Service Engine Soon” light on. If the vehicle’s powertrain system or its battery has just been serviced, the on-board diagnostics system is reset to a “not ready for I/M test” condition. To ready the on-board diagnostics system for I/M testing, a minimum of 30 minutes of city and highway driving is necessary as described below: • First, at least 10 minutes of driving on an expressway or highway. • Next, at least 20 minutes driving in stop-and-go, city-type traffic with

at least four idle periods.

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Maintenance and specifications

Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete.

CHECKING AND ADDING POWER STEERING FLUID Check the power steering fluid. Refer to the scheduled maintenance guide for the service interval schedules. If adding fluid is necessary, use only Ford Premium Power Steering Fluid. 1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2. While the engine idles, turn the steering wheel left and right several times. 3. Turn the engine off. 4. Check the fluid level in the reservoir. It should be between the MIN and MAX lines. Do not add fluid if the level is in this range. 5. If the fluid is low, add fluid in small amounts, continuously checking the level until it reaches the range between the MIN and MAX lines. Be sure to put the cap back on the reservoir.

MAX MIN

MAX MIN

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Maintenance and specifications

BRAKE FLUID

Checking and adding brake fluid Brake fluid should be checked and refilled as needed. Refer to the scheduled maintenance guide for the service interval schedules. 1. Clean the reservoir cap before removal to prevent dirt or water from entering the reservoir.

2. Visually inspect the fluid level. 3. If necessary, add brake fluid from a clean un-opened container until the level reaches MAX. Do not fill above this line. 4. Use only a DOT 3 brake fluid certified to meet Ford specification ESA-M6C25–A. Refer to Lubricant specifications in this chapter.

MAX

MIN

Brake fluid is toxic. If brake fluid contacts the eyes, flush eyes with running water for 15 minutes. Seek medical attention if

irritation persists. If taken internally, drink water and induce vomiting. Seek medical attention immediately.

If you use a brake fluid that is not DOT 3, you will cause permanent damage to your brakes.

Do not let the fluid level in the reservoir for the master cylinder fall below the MIN mark. If master cylinder runs dry, this may

cause the brakes to fail.

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Maintenance and specifications

TRANSMISSION FLUID

Checking automatic transmission fluid Refer to your scheduled maintenance guide for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage. Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is at normal operating temperature (approximately 30 km [20 miles]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off for about 30
minutes to allow fluid to cool before checking. 1. Drive the vehicle 30 km (20 miles) or until it reaches normal operating temperature. 2. Park the vehicle on a level surface and engage the parking brake. 3. With the parking brake engaged and your foot on the brake pedal, start the engine and move the gearshift lever through all of the gear ranges. Allow sufficient time for each gear to engage. 4. Latch the gearshift lever in P (Park) and leave the engine running. 5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick. 6. Install the dipstick making sure it is fully seated in the filler tube. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated area for normal operating temperature or ambient temperature. Lowfluidlevel Do not drive the vehicle if the fluid level is at the bottom of the dipstick and the ambient temperature is above 10°C (50°F). Correctfluidlevel The transmission fluid should be checked at normal operating temperature 66°C-77°C (150°F-170°F) on a level surface. The normal

DO NOT ADD

COLD

ADD

HOT

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Maintenance and specifications

operating temperature can be reached after approximately 30 km (20
miles) of driving. You can check the fluid without driving if the ambient temperature is above 10°C (50°F). However, if fluid is added at this time, an overfill condition could result when the vehicle reaches normal operating temperature. The transmission fluid should be in this range if at normal operating temperature (66°C-77°C [150°F-170°F]). The transmission fluid should be in this range if at ambient temperature (10°C-35°C [50°F-95°F]).

DO NOT ADD

DO NOT ADD

COLD

COLD

ADD

ADD

HOT

HOT

HOT

ADD

COLD

DO NOT ADD

Highfluidlevel Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. Adjustingautomatictransmissionfluidlevels Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Lubricant specifications section in this chapter. Use of a non-approved automatic transmission fluid may cause internal transmission component damage. If necessary, add fluid in 250 mL (1/2 pint) increments through the filler tube until the level is correct. If an overfill occurs, excess fluid should be removed by a qualified technician. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage.

DO NOT ADD

COLD

ADD

HOT

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Maintenance and specifications

DRIVELINE UNIVERSAL JOINT AND SLIP YOKE Your vehicle may be equipped with universal joints that require lubrication. Refer to the scheduled maintenance guide for maintenance intervals. If the original universal joints are replaced with universal joints equipped with grease fittings, lubrication will also be necessary.

AIR FILTER MAINTENANCE Refer to the scheduled maintenance guide for the appropriate intervals for changing the air filter element. When changing the air filter element, use only the Motorcraft air filter element listed. Refer to Motorcraft Part Numbers. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running.

Changing the air filter element 1. Loosen the clamp that secures the air inlet tube to the engine air filter cover and disconnect the tube from the cover.

2. Loosen the clamp that secures the air filter cover to the air filter housing and carefully separate the cover from housing.

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Maintenance and specifications

3. Remove the air filter element from the air filter housing.

4. Install a new air filter element. Be careful not to crimp the filter element edges between the air filter housing and cover. This could cause filter damage and allow unmetered air to enter the engine if not properly seated. 5. Replace the air filter cover and secure the clamp. 6. Replace the air inlet tube and secure the clamp.

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING New vehicles are fitted with tires that have a rating on them called Tire Quality Grades. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: