2008 Cadillac CTS Owners Manual

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Spare Usage Relays IGN 1 STRTR PWR/TRN Ignition 1 Starter Powertrain REAR DEFOG Rear Defogger HI BEAM DRL (W/O HID) LO BEAM (HID) WPR WPR HI HEAD LAMP WASH HORN High-Beam Headlamp Daytime Running Lamps (without High Intensity Discharge), Low Beam Headlamps (High Intensity Discharge) Windshield Wiper Windshield Wiper High Speed Headlamp Washer Horn WSW PUMP Windshield Washer Pump A/C CMPRSR Air Conditioning Compressor ENG PUMP RT DRL (HID) Right Daytime Running Lamp Engine Pump (High Intensity Discharge) 5-125 Rear Compartment Fuse Block The rear compartment fuse block is located on top of the battery, on the right side of the trunk. The battery access door must be removed to access the fuse block. 5-126 Relays LF FRT/ PWR/SEAT Usage Left Front Power Seat Right Front Power Seat RT FRT/ PWR/SEAT PWR/WNDW Power PWR/CLMN Power Steering Column TRUNK/RELSE Trunk Release LCK FUEL/PUMP UNLCK STOP/LP SPARE RT/POS/LP REAR/FOG LT/POS/LP Fuses LT/POS/LP REAR/FOG SPARE RT/POS/LP RVC/SNSR LT/REAR/ WNDW Lock Fuel Pump Unlock Stoplamp Spare Right Position Lamp Not Used Left Position Lamp Usage Left Position Lamp Not Used Spare Right Position Lamp Regulated Voltage Control Sensor Left Rear Window Usage Fuses DR/LCK Door Lock Audio System TRUNK/RELSE Trunk Release RDO FUEL/PUMP AIRBAG Fuel Pump Airbag System THEFT/UGDO Theft Deterrent System, SPARE RKE/ PASS-Key®/ MDL MSM STOP/LP RDO/SPKR PDM RT/POS/LP ONSTAR Universal Home Remote System Spare Remote Keyless Entry System, PASS-Key® Theft Deterrent Feature Module Memory Seat Module Stoplamp Audio Speakers Passenger Door Module Right Position Lamp OnStar® System REAR/WNDW Rear Window S/ROOF ECM Sunroof Engine Control Module (ECM) AUX/OUTLET Auxiliary Power Outlet CNSTR/VENT Canister Vent AMP Ampliﬁer 5-127 Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-11 for more information. Application Capacities English Metric Air Conditioning Refrigerant R134a Cooling System 3.6L HFV6 Engine (LY7) 3.6L HFV6 Engine (LLT) Engine Oil with Filter 3.6L HFV6 Engine Fuel Tank Transmission (Pan Removal and Replacement) For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more information. 10.3 qt 10.6 qt 6.0 qt 18.0 gal 9.7 L 10.0 L 5.7 L 68.1 L 6-Speed Automatic 6-Speed Manual (140 Y) Wheel Nut Torque All capacities are approximate. When adding, be sure to ﬁll to the approximate level, as recommended in this manual. Recheck ﬂuid level after ﬁlling. 6.7 qt 1.9 qt 100 lb ft 6.3 L 1.8 L 5-128 Engine 3.6L HFV6 3.6L HFV6 Engine Speciﬁcations VIN Code Transmission Spark Plug Gap Automatic Manual Automatic Manual 0.043 inches (1.1 mm) 0.043 inches (1.1 mm) 5-129 ✍ NOTES 5-130 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 Using the Maintenance Schedule ......................6-2 Scheduled Maintenance ...................................6-4 Additional Required Services ............................6-5 Maintenance Footnotes ...................................6-6 Owner Checks and Services ............................6-8 At Each Fuel Fill ............................................6-8 At Least Once a Month ...................................6-8 At Least Once a Year .....................................6-9 Recommended Fluids and Lubricants ...............6-11 Maintenance Replacement Parts .....................6-13 Engine Drive Belt Routing ..............................6-14 Maintenance Record .....................................6-15 6-1 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer/retailer for details. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by warranty. 6-2 Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. Using the Maintenance Schedule We want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use your vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer/retailer. This schedule is for vehicles that: carry passengers and cargo within recommended limits. You will ﬁnd these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 4-22. are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 5-5. The services in Scheduled Maintenance on page 6-4 should be performed when indicated. See Additional Required Services on page 6-5 and Maintenance Footnotes on page 6-6 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer/retailer to have a qualiﬁed technician do the work. See Doing Your Own Service Work on page 5-4. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your dealer/retailer do these jobs. When you go to your dealer/retailer for your service needs, you will know that trained and supported service technicians will perform the work using genuine parts. If you want to purchase service information, see Service Publications Ordering Information on page 7-15. Owner Checks and Services on page 6-8 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-11 and Maintenance Replacement Parts on page 6-13. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer. 6-3 (cid:127) (cid:127) (cid:127) Scheduled Maintenance To maintain the ride, handling, and performance of your vehicle, it is important that the ﬁrst tire rotation service be performed when the vehicle has 5,000 to 8,000 miles (8 000 to 13 000 km). Check tires for inﬂation pressures and wear. See Tires on page 5-59. Rotate tires. See Tire Inspection and Rotation on page 5-75 and “Tire Wear Inspection” in At Least Once a Month on page 6-8. When the Change Engine Oil Soon message in the Driver Information Center (DIC) comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your dealer/retailer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-19 for information on the Engine Oil Life System and resetting the system. When the Change Engine Oil Soon message appears, the following services, checks, and inspections are required: ❑ Change engine oil and ﬁlter. See Engine Oil on page 5-16. Reset oil life system. See Engine Oil Life System on page 5-19. An Emission Control Service. ❑ Visually check for any leaks or damage. See footnote (k). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See Engine Air Cleaner/Filter on page 5-21. See footnote (l). ❑ Rotate tires and check inﬂation pressures and wear. See Tire Inspection and Rotation on page 5-75 and “Tire Wear Inspection” in At Least Once a Month on page 6-8. Inspect brake system. See footnote (a). ❑ Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. ❑ Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). 6-4 ❑ ❑ ❑ ❑ ❑ ❑ ❑ Additional Required Services The following services should be performed at the ﬁrst maintenance service after the indicated miles (kilometers) shown for each item. Service and Miles (Kilometers) Additional Required Services 75,000 25,000 (40 000) 50,000 (80 000) (120 000) Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-21. Replace passenger compartment air ﬁlter. See footnote (g). Change automatic transmission ﬂuid and ﬁlter (severe service). See footnote (h). Change automatic transmission ﬂuid and ﬁlter (normal service). Replace spark plugs. An Emission Control Service. • • • • • • • • • • • 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) • • • • • • • • • • • • • • • 6-5 Additional Required Services (cont’d) 25,000 (40 000) 50,000 (80 000) 75,000 (120 000) 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) • • Service and Miles (Kilometers) Engine cooling system service (or every ﬁve years, whichever occurs ﬁrst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (m). If using DOT-4 brake ﬂuid, change brake ﬂuid at a regular maintenance service every two years. See footnote (j). Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, ﬁttings and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-57 and Windshield and Wiper Blades on page 5-117 for more information. 6-6 (e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-70. (f) Lubricate all key lock cylinders. Lubricate all body door hinges. Lubricate all hinges and latches, including those for the hood, rear compartment, console door, and any folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. (h) Change automatic transmission ﬂuid and ﬁlter if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as high performance operation. (i) Drain, ﬂush, and reﬁll cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-27 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and ﬁller neck. Pressure test the cooling system and pressure cap. (j) If using DOT-4 brake ﬂuid only: Drain, ﬂush, and reﬁll brake hydraulic system at a regular maintenance service every two years. This service can be complex; you should have your dealer/retailer perform this service. See Brakes on page 5-40. (k) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. (l) If you drive regularly under dusty conditions, inspect the ﬁlter at each engine oil change. (m) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. 6-7 Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability, and emission control performance of your vehicle. Your dealer/retailer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-11. At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by your warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-16. It is important to check the engine oil Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-27. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer ﬂuid reservoir and add the proper ﬂuid if necessary. At Least Once a Month Tire Inﬂation Check Inspect your vehicle’s tires and make sure they are inﬂated to the correct pressures. Do not forget to check the spare tire. See Inﬂation - Tire Pressure on page 5-67. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-102. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notiﬁcation. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-75. 6-8 At Least Once a Year Starter Switch Check {CAUTION: Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-43. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. On automatic transmission vehicles, try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your dealer/retailer for service. On manual transmission vehicles, put the shift lever in NEUTRAL, push the clutch pedal down halfway, and try to start the engine. The vehicle should start only when the clutch pedal is pushed down all the way to the ﬂoor. If the vehicle starts when the clutch pedal is not pushed all the way down, contact your dealer/retailer for service. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 2-43. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your dealer/retailer for service. 6-9 Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. (cid:127) With an automatic transmission, the ignition should turn to LOCK/OFF only when the shift lever is in PARK (P). (cid:127) With the key access ignition system, the ignition key should come out only in LOCK/OFF. With keyless access ignition, the ignition key does not come out. See Ignition Positions (Key Access) on page 2-31 or Ignition Positions (Keyless Access) on page 2-33. Contact your dealer/retailer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. CAUTION: (Continued) 6-10 CAUTION: (Continued) Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your dealer/retailer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. (cid:127) (cid:127) Tire Sealant and Compressor Kit Check the sealant expiration date printed on the instruction label of the Tire Sealant and Compressor Kit (if equipped) at least once a year. See your dealer/retailer for a replacement canister. Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number, or speciﬁcation can be obtained from your dealer/retailer. Usage Fluid/Lubricant Engine Oil The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard can be identiﬁed as synthetic, and should also be identiﬁed with the American Petroleum Institute (API) Certiﬁed for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. Look for and use only an oil that meets GM Standard GM4718M. For the proper viscosity, see Engine Oil on page 5-16. Usage Fluid/Lubricant Engine Coolant Hydraulic Brake System Windshield Washer Hydraulic Clutch System Parking Brake Cable Guides 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-27. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Optikleen® Washer Solvent. Hydraulic Clutch Fluid. Use only GM Part No. U.S. 88958860, in Canada 88901244, Super DOT-4 brake ﬂuid. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Power Steering System Manual Transmission Automatic Transmission GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). SAE 75W-90 GL5 Gear Oil (GM Part No. U.S. 88862475, in Canada 88862476). DEXRON®-VI Automatic Transmission Fluid. 6-11 Usage Fluid/Lubricant Usage Fluid/Lubricant Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Transfer Case (All-Wheel Drive) Transfer Case Fluid (GM Part No. U.S. 88861950, in Canada 88861951). Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Floor Shift Linkage Rear Axle Rear Axle (Limited-Slip Differential) Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Speciﬁcation 9986115. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Speciﬁcation 9986115. With a complete drain and reﬁll add 4 ounces (118 ml) of Limited-Slip Axle Lubricant Additive (GM Part No. U.S. 1052358, in Canada 992694) where required. See Rear Axle on page 5-50 6-12 Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number or speciﬁcation can be obtained from your dealer/retailer. Part GM Part Numbers ACDelco® Part Numbers Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Element Spark Plugs Wiper Blades (Hook Type) Driver’s Side – 22 inches (56.5 cm) Passenger’s Side – 21 inches (53.3 cm) 15875795 25177917 19130403 12597464 12487636 12487638 — PF2129 — 41-990 — — 6-13 Engine Drive Belt Routing 6-14 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance Stamp Services Performed Maintenance Record 6-15 Date Odometer Reading Serviced By Maintenance Stamp Services Performed Maintenance Record (cont’d) 6-16 Date Odometer Reading Serviced By Maintenance Stamp Services Performed Maintenance Record (cont’d) 6-17 Date Odometer Reading Serviced By Maintenance Stamp Services Performed Maintenance Record (cont’d) 6-18 Section 7 Customer Assistance Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-4 Customer Assistance for Text Telephone (TTY) Users ................................7-5 Customer Assistance Offices ............................7-5 GM Mobility Reimbursement Program ................7-6 Roadside Service ...........................................7-6 Scheduling Service Appointments .....................7-9 Courtesy Transportation ...................................7-9 Collision Damage Repair ................................7-11 Reporting Safety Defects ................................7-14 Reporting Safety Defects to the United States Government ..............................................7-14 Reporting Safety Defects to the Canadian Government ..............................................7-14 Reporting Safety Defects to General Motors .....7-15 Service Publications Ordering Information .........7-15 Vehicle Data Recording and Privacy ................7-16 Event Data Recorders ...................................7-17 OnStar® ......................................................7-18 Navigation System ........................................7-18 Radio Frequency Identiﬁcation (RFID) ..............7-18 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the United States, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact the Canadian Cadillac Customer Communication Centre by calling 1-888-446-2000. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. (cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage. When contacting Cadillac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. 7-2 STEP THREE (United States Owners): Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the Better Business Bureau (BBB) Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. STEP THREE (Canadian Owners): General Motors Participation in the Mediation/Arbitration Program In the event that you do not feel your concerns have been addressed after the following the procedure outlined in Steps One and Two. General Motors of Canada Limited wants you to be aware of its participation in a no-charge mediation/Arbitration program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. 7-3 For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively you may call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or you may write to the Mediation/Arbitration Program at the following address. Your inquiry should be accompanied by your Vehicle Identiﬁcation Number (VIN). Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1–163–005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history and maintenance schedule. Find GM dealers/retailers for service nationwide. (cid:127) Receive special promotions and privileges only available to members. Refer to www.MyGMLink.com on the web for updated information and to register your vehicle. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: − My Showroom: Find and save information on vehicles and current offers in your area. − My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers. − My Driveway: Receive service reminders and helpful advice on owning and maintaining your vehicle. − My Preferences: Manage your proﬁle, subscribe to E-News and use tools and forms with greater ease. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com. 7-4 (cid:127) Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States — Customer Assistance Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169 Detroit, MI 48232-5169 www.Cadillac.com 1-800-458-8006 1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112 Fax Number: 313-381-0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada — Customer Assistance General Motors of Canada Limited Canadian Cadillac Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gmcanada.com 1-888-446-2000 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112 Overseas — Customer Assistance Please contact the local General Motors Business Unit. 7-5 Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. 7-6 The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. Roadside Service In the United States or Canada, call 1-800-882-1112. Text Telephone (TTY), U.S. only, call 1-888-889-2438. Service is available 24 hours a day, 365 days a year. As the owner of a new Cadillac vehicle, you are automatically enrolled in the Cadillac Roadside Service® program. Who Is Covered? Roadside Service coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving this vehicle without the consent of the owner is not eligible for coverage. Cadillac Owner Privileges™ The following services are provided in the U.S. and Canada up to 5 years/100,000 miles (160 000 km), whichever occurs ﬁrst, and, in Canada only, up to a maximum coverage of $100. These services are provided at a nominal charge if the vehicle is no longer within the Powertrain warranty. Roadside Service provides several Cadillac Owner Privileges™ at “no charge,” throughout your Cadillac Powertrain Warranty — 5 years/100,000 miles (160 000 km). Emergency Road Service is performed on site for the following situations: Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station (approximately $5 in Canada). In Canada, for safety reasons, propane and other alternative fuels will not be provided through this service. Lock-out Service: Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. To ensure security, the driver must present personal identiﬁcation before lock-out service is provided. In Canada, the vehicle registration is also required. (cid:127) Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling crash. Winch-out assistance is provided when the vehicle is mired in sand, mud, or snow. Flat Tire Change: Installation of a spare tire in good condition, when equipped and properly inﬂated, is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. Jump Start: A battery jump start is covered at no charge if the vehicle does not start. Trip Routing Service: Upon request, Cadillac Roadside Service will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip. Please allow three weeks before your planned departure date. In Canada, trip routing requests will be limited to six per calendar year. 7-7 (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Trip Interruption Beneﬁts and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 60 months/ 100,000 miles (160 000 km) warranty period. Items covered are hotel, meals, and rental car. (cid:127) Alternative Service (Canada only): There may be times when Roadside Service cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Cadillac Roadside Service®. Cadillac and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Cadillac Technician Roadside Service (U.S. only) Cadillac’s exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. A dealer technician will travel to your location within a 30 mile radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Calling for Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Service Representative: (cid:127) Your name, home address, and home telephone number Telephone number of your location Location of the vehicle (cid:127) Model, year, color, and license plate number of the vehicle (cid:127) Odometer reading, Vehicle Identiﬁcation Number (VIN), and delivery date of the vehicle (cid:127) Description of the problem 7-8 (cid:127) (cid:127) (cid:127) Towing and Road Service Exclusions Speciﬁcally excluded from Roadside Service coverage are towing or services for vehicles operated on a non-public roadway or highway, ﬁnes, impound towing caused by a violation of local, Municipal, State, Provincial or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Roadside Service is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Cadillac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Service program at any time without notiﬁcation. Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair. Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. 7-9 Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service to a destination up to 10 miles (16 km) from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reﬂect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs. 7-10 Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. If you obtain a rental vehicle on your own, please see your dealer for the maximum number of days allowed and the allowance per rental day. Rental reimbursement must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for speciﬁc information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change, or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualiﬁed technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may ﬁt poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your GM dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. 7-11 Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are signiﬁcant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If a Crash Occurs Here is what to do if you are involved in a crash. Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer. (cid:127) Give only the necessary and requested information to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Service on page 7-6 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number. 7-12 (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle. (cid:127) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identiﬁcation Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable. (cid:127) Choose a reputable collision repair facility for your vehicle. Whether you select a GM dealer/retailer or a private collision repair facility to ﬁx the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time. (cid:127) Once you have an estimate, read it carefully and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity. Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. 7-13 (cid:127) If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits. Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it ﬁnds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA 400 Seventh Street, SW. Washington D.C., 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9 7-14 Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169 Detroit, MI 48232-5169 In Canada, call 1-888-446-2000, or write: Canadian Cadillac Customer Communication Centre, CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins’ give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. Owner Information Owner publications are written speciﬁcally for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee 7-15 Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings. Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123 Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to: Helm, Incorporated P.O. Box 07130 Detroit, MI 48207 Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds. 7-16 To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a speciﬁc vehicle or vehicle owner. Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: (cid:127) How various systems in your vehicle were operating (cid:127) Whether or not the driver and passenger safety belts were buckled/fastened (cid:127) How far, if at all, the driver was pressing the accelerator and/or brake pedal (cid:127) How fast the vehicle was traveling This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. 7-17 OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use. See also OnStar® System on page 2-53 in this manual for more information. Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions. Radio Frequency Identiﬁcation (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information. 7-18 A Accessories and Modiﬁcations ............................ 5-3 Adaptive Forward Lighting System ..................... 3-18 Adding Equipment to Your Airbag-Equipped Vehicle ....................................................... 1-69 Additives, Fuel ................................................. 5-6 Add-On Electrical Equipment ........................... 5-121 Air Cleaner/Filter, Engine ................................. 5-21 Air Conditioning .............................................. 3-23 Airbag Passenger Status Indicator ........................... 3-34 Readiness Light .......................................... 3-33 Airbag System ................................................ 1-55 What Will You See After an Airbag Inﬂates? .... 1-62 When Should an Airbag Inﬂate? .................... 1-60 Where Are the Airbags? ............................... 1-58 Airbag Systems Adding Equipment to Your Airbag-Equipped Vehicle ................................................... 1-69 How Does an Airbag Restrain? ...................... 1-62 Passenger Sensing System ........................... 1-64 Servicing Your Airbag-Equipped Vehicle .......... 1-68 What Makes an Airbag Inﬂate? ...................... 1-62 All-Wheel Drive ............................................... 5-49 All-Wheel-Drive (AWD) System ........................... 4-9 Analog Clock .................................................. 3-22 Antenna, Backglass ....................................... 3-108 Antenna, XM™ Satellite Radio Antenna System ..................................................... 3-108 Antilock Brake System (ABS) ............................. 4-4 Antilock Brake, System Warning Light ................ 3-38 Appearance Care Aluminum or Chrome-Plated Wheels ............. 5-117 Care of Safety Belts ................................... 5-114 Chemical Paint Spotting .............................. 5-119 Cleaning Exterior Lamps/Lenses .................. 5-116 Fabric/Carpet ............................................ 5-113 Finish Care ............................................... 5-116 Finish Damage .......................................... 5-118 Instrument Panel, Vinyl, and Other Plastic Surfaces ..................................... 5-114 Interior Cleaning ........................................ 5-111 Leather .................................................... 5-113 Sheet Metal Damage .................................. 5-118 Speaker Covers ......................................... 5-114 Tires ........................................................ 5-118 Underbody Maintenance ............................. 5-119 Vehicle Care/Appearance Materials ............... 5-119 Washing Your Vehicle ................................. 5-115 Weatherstrips ............................................ 5-115 Windshield and Wiper Blades ...................... 5-117 Wood Panels ............................................ 5-114 Appointments, Scheduling Service ....................... 7-9 Ashtray ......................................................... 3-22 Audio System ................................................. 3-79 Audio Steering Wheel Controls .................... 3-106 Backglass Antenna ..................................... 3-108 Navigation/Radio System, see Navigation Manual ................................................. 3-106 Radio Reception ........................................ 3-107 Theft-Deterrent Feature ............................... 3-106 XM™ Satellite Radio Antenna System ........... 3-108 Audio System(s) ............................................. 3-80 Automatic Transmission Fluid .......................................................... 5-25 Operation ................................................... 2-37 Backglass Antenna ........................................ 3-108 Battery .......................................................... 5-43 Electric Power Management .......................... 3-20 Exterior Lighting Battery Saver ...................... 3-19 Run-Down Protection ................................... 3-21 Brake Emergencies ................................................ 4-5 Brakes .......................................................... 5-40 Panic Assist ................................................. 4-9 System Warning Light .................................. 3-37 Braking ........................................................... 4-3 Braking in Emergencies ..................................... 4-5 Break-In, New Vehicle ..................................... 2-31 Bulb Replacement ........................................... 5-55 Front Turn Signal and Fog Lamps .................. 5-56 Halogen Bulbs ............................................ 5-55 Headlamp Aiming ........................................ 5-51 High Intensity Discharge (HID) Lighting ........... 5-55 License Plate Lamps .................................... 5-56 Replacement Bulbs ...................................... 5-57 Buying New Tires ........................................... 5-77 Calibration ..................................................... 3-52 California Fuel .................................................. 5-6 California Perchlorate Materials Requirements ....... 5-4 California Proposition 65 Warning ....................... 5-4 Canadian Owners ............................................... iii Capacities and Speciﬁcations .......................... 5-128 Carbon Monoxide ................... 2-20, 2-47, 4-18, 4-29 Care of Safety Belts .............................................. 5-114 CD, MP3 ..................................................... 3-101 Center Console Storage Area ........................... 2-61 Chains, Tire ................................................... 5-83 Charging System Light .................................... 3-36 Check Engine Light ............................................... 3-40 Checking Things Under the Hood ...................... 5-12 Chemical Paint Spotting ................................. 5-119 Child Restraints Child Restraint Systems ............................... 1-39 Infants and Young Children ........................... 1-35 Lower Anchors and Tethers for Children .......... 1-43 Older Children ............................................. 1-32 Securing a Child Restraint in a Rear Seat Position ........................................... 1-49 Securing a Child Restraint in the Right Front Seat Position .......................... 1-51 Where to Put the Restraint ........................... 1-42 Cigarette Lighter ............................................. 3-22 Cleaning Aluminum or Chrome-Plated Wheels ............. 5-117 Exterior Lamps/Lenses ................................ 5-116 Fabric/Carpet ............................................ 5-113 Finish Care ............................................... 5-116 Instrument Panel, Vinyl, and Other Plastic Surfaces ..................................... 5-114 Interior ..................................................... 5-111 Leather .................................................... 5-113 Speaker Covers ......................................... 5-114 Tires ........................................................ 5-118 Underbody Maintenance ............................. 5-119 Washing Your Vehicle ................................. 5-115 Weatherstrips ............................................ 5-115 Windshield and Wiper Blades ...................... 5-117 Wood Panels ............................................ 5-114 Climate Control System Air Filter, Passenger Compartment ................. 3-28 Dual .......................................................... 3-23 Outlet Adjustment ........................................ 3-27 Clock ............................................................ 3-22 Clutch, Hydraulic ............................................. 5-26 Collision Damage Repair .................................. 7-11 Compact Spare Tire ...................................... 5-111 Compass ....................................................... 3-52 Competitive Driving ......................................... 4-14 Compressor Kit, Tire Sealant .................... 5-85, 5-93 Control of a Vehicle .......................................... 4-3 Convenience Net ............................................ 2-62 Coolant Engine Temperature Gage ............................ 3-39 Engine Temperature Warning Light ................. 3-39 Heater, Engine ............................................ 2-36 Surge Tank Pressure Cap ............................. 5-30 Cooling System .............................................. 5-33 Cruise Control ................................................ 3-13 Cruise Control Light ........................................ 3-46 Cupholder(s) .................................................. 2-61 Customer Assistance Information Courtesy Transportation .................................. 7-9 Customer Assistance for Text Telephone (TTY) Users ............................... 7-5 Customer Assistance Offices ........................... 7-5 Customer Assistance Information (cont.) Customer Satisfaction Procedure ..................... 7-2 GM Mobility Reimbursement Program ............... 7-6 Reporting Safety Defects to General Motors .... 7-15 Reporting Safety Defects to the Canadian Government .............................. 7-14 Reporting Safety Defects to the United States Government ......................... 7-14 Roadside Service .......................................... 7-6 Service Publications Ordering Information ........ 7-15 Daytime Running Lamps .................................. 3-17 Defensive Driving ............................................. 4-2 Delayed Locking ............................................. 2-18 DIC Compass ................................................. 3-52 Diesel Running Out of Fuel .................................... 2-48 Disc, MP3 .................................................... 3-101 Doing Your Own Service Work ........................... 5-4 Door Central Door Unlocking System ..................... 2-17 Delayed Locking .......................................... 2-18 Locks ........................................................ 2-17 Power Door Locks ....................................... 2-18 Programmable Automatic Door Locks ............. 2-18 Rear Door Security Locks ............................. 2-19 Driver Information Center (DIC) ......................... 3-47 DIC Operation and Displays .......................... 3-48 DIC Vehicle Customization ............................ 3-68 DIC Warnings and Messages ........................ 3-54 Driving At Night ..................................................... 4-14 Before a Long Trip ...................................... 4-16 Defensive ..................................................... 4-2 Drunken ....................................................... 4-2 Highway Hypnosis ....................................... 4-16 Hill and Mountain Roads .............................. 4-17 In Rain and on Wet Roads ........................... 4-15 Rocking Your Vehicle to Get it Out ................. 4-22 Winter ........................................................ 4-18 Dual Climate Control System ............................ 3-23 EDR ............................................................. 7-16 Electrical System Add-On Equipment ..................................... 5-121 Fuses and Circuit Breakers ......................... 5-122 Power Windows and Other Power Options .... 5-122 Rear Compartment Fuse Block .................... 5-126 Underhood Fuse Block ............................... 5-122 Windshield Wiper Fuses ............................. 5-121 Engine Air Cleaner/Filter ......................................... 5-21 Check and Service Engine Soon Light ............ 3-40 Coolant ...................................................... 5-27 Coolant Heater ............................................ 2-36 Coolant Temperature Gage ........................... 3-39 Coolant Temperature Warning Light ................ 3-39 Drive Belt Routing ....................................... 6-14 Engine Compartment Overview ...................... 5-14 Exhaust ..................................................... 2-47 Oil ............................................................. 5-16 Oil Life System ........................................... 5-19 Oil Pressure Gage ....................................... 3-44 Overheated Protection Operating Mode ........... 5-32 Overheating ................................................ 5-30 Speed Limiter ............................................. 3-32 Starting ...................................................... 2-34 Entry Lighting ................................................. 3-19 Event Data Recorders ..................................... 7-17 Extender, Safety Belt ....................................... 1-31 Exterior Lighting Battery Saver .......................... 3-19 Filter Engine Air Cleaner ...................................... 5-21 Finish Damage ............................................. 5-118 Flashers, Hazard Warning .................................. 3-6 Flash-to-Pass ................................................... 3-9 Flat Tire ........................................................ 5-83 Flat Tire, Changing ........................................ 5-102 Flat Tire, Storing ........................................... 5-110 Fluid ............................................................. 5-25 Automatic Transmission ................................ 5-25 Power Steering ........................................... 5-38 Windshield Washer ...................................... 5-39 Fog Lamp Fog ........................................................... 3-18 Fog Lamp Light .............................................. 3-45 Folding Rear Seat ........................................... 1-11 Fuel ............................................................... 5-5 Additives ...................................................... 5-6 California Fuel .............................................. 5-6 Filling a Portable Fuel Container .................... 5-11 Filling the Tank ............................................. 5-8 Fuels in Foreign Countries .............................. 5-7 Gage ......................................................... 3-46 Gasoline Octane ........................................... 5-5 Gasoline Speciﬁcations .................................. 5-6 Running Out of ........................................... 2-48 Fuses Fuses and Circuit Breakers ......................... 5-122 Rear Compartment Fuse Block .................... 5-126 Underhood Fuse Block ............................... 5-122 Windshield Wiper ....................................... 5-121 G Gage Engine Coolant Temperature ......................... 3-39 Engine Oil Pressure ..................................... 3-44 Fuel .......................................................... 3-46 Speedometer .............................................. 3-31 Tachometer ................................................. 3-31 Garage Door Opener ....................................... 2-56 Gasoline Octane ........................................................ 5-5 Speciﬁcations ............................................... 5-6 Glove Box ..................................................... 2-61 GM Mobility Reimbursement Program .................. 7-6 Hazard Warning Flashers ................................... 3-6 Head Restraints ............................................... 1-2 Headlamp Aiming ....................................................... 5-51 Headlamps .................................................... 3-16 Adaptive Forward Lighting System ................. 3-18 Bulb Replacement ....................................... 5-55 Daytime Running Lamps ............................... 3-17 Flash-to-Pass ............................................... 3-9 Front Turn Signal and Fog Lamps .................. 5-56 Headlamps (cont.) Halogen Bulbs ............................................ 5-55 High Intensity Discharge (HID) Lighting ........... 5-55 High/Low Beam Changer ................................ 3-8 On Reminder .............................................. 3-17 Washer ...................................................... 3-13 Wiper Activated ........................................... 3-17 Heated Seats ................................................... 1-6 Heater ........................................................... 3-23 Highbeam On Light ......................................... 3-46 High-Speed Operation, Tires ............................. 5-69 Highway Hypnosis ........................................... 4-16 Hill and Mountain Roads .................................. 4-17 Hood Checking Things Under ................................ 5-12 Release ..................................................... 5-13 Horn ............................................................... 3-6 How to Wear Safety Belts Properly ................... 1-17 Hydraulic Clutch ............................................. 5-26 Ignition Positions .................................... 2-31, 2-33 Immobilizer .................................................... 2-28 Immobilizer Operation .............................. 2-28, 2-30 Infants and Young Children, Restraints ............... 1-35 Inﬂation - Tire Pressure ................................... 5-67

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2008 Cadillac CTS Owners Manual