Download PDF Manual


You are responsible for performance of the required maintenance indi- cated in the Owner’s Manual and the Scheduled Maintenance Guide. Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any failure or noncompliance caused by lack of maintenance is not covered by this warranty.


When maintenance and repairs are paid for by you, these services may be performed by you or by any automotive service provider you choose. Toyota will not deny a warranty claim simply because you used a service provider other than a Toyota dealership for mainte- nance and repairs. However, any failure or non-compliance caused by improper maintenance or repairs is not covered by this warranty.


Your Warranties in Detail


23


California Emission Control Warranty


REPLACEMENT PARTS


IF YOUR VEHICLE FAILS A SMOG-CHECK TEST


To ensure optimum performance and maintain the quality built into your vehicle’s emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems.


Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use non-Genuine Toyota Parts for maintenance and repairs. However, use of replace– ment parts that are not equivalent in quality to Genuine Toyota Parts may impair the effectiveness of the emission control systems.


If you use replacement parts that have maintenance or replacement schedules different from those of Genuine Toyota Parts, you must follow the maintenance and replacement schedules for the parts you are using. In addition, you should ensure that such parts are warranted by their manufacturers to be equivalent to Genuine Toyota Parts.


If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an autho- rized Toyota dealership and present a copy of the smog-check test report. Also, take your maintenance records in case they are needed.


If your claim qualifies for coverage, the dealership will repair your vehi- cle within 30 days (unless a shorter period is required by law). If your claim is denied, Toyota will notify you in writing of the reason within the same period. If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or a delay is caused by factors beyond the control of Toyota or the dealership.


For information on how to obtain service under the Emission Defect Warranty, see page 29, “Obtaining Warranty Service.”


24


Your Warranties in Detail


California Emission Control Warranty


REPAIR DELAYS


IF YOU HAVE QUESTIONS


If a Toyota dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Toyota’s provisions for emergency warranty repairs. See page 29 for details.


If you have questions or concerns about your vehicle’s California emis- sion warranty coverage, please follow the steps described under “If You Need Assistance” on pages 4–5. You may also request information from or report complaints to:


California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box 8001
El Monte, CA 91734-8001
(800)242-4450


Vehicles equipped with a California Certified Emission Control System that are registered and operated in California or any state that adopts California emission warranty provisions are covered by this warranty. Currently, Massachusetts and Vermont are the only other states to which this warranty applies. Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty (see page 14).


Your Warranties in Detail


25


Tire Limited Warranty


OBTAINING WARRANTY SERVICE


ORIGINAL EQUIPMENT TIRE MANUFACTURERS


The tires that come as original equipment on your vehicle are warranted by their manufacturer and not Toyota. A separate warranty statement for the tires is in your glove box.


To obtain service for a tire defect, take the tire to an authorized dealer of the tire manufacturer. (Refer to your local phone directory for dealer locations.) Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer.


For additional warranty information or service assistance, contact the tire manufacturer directly.


Michelin/BFGoodrich P.O. Box 19001
Greenville, SC 29602
(800)847-3435


Toyo Tire (U.S.A.) Corporation 6261 Katella Ave., Ste. 2B Cypress, CA 90630
(800)442-8696


Yokohama Tire Corporation 601 South Acacia Avenue Fullerton, CA 92831
(800)722-9888


Bridgestone/Firestone One Bridgestone Park Nashville, TN 37214
(800)847-3272


Continental General Tire 1800 Continental Blvd. Charlotte, NC 28273
(800)847-3349


Goodyear Dunlop Tires North America, Ltd. P.O. Box 1109
Buffalo, NY 14240
(800)548-4714


Goodyear Tire and Rubber Co. 1144 East Market Street Akron, OH 44316
(800)321-2136


26


Your Warranties in Detail


Operation and Maintenance


GENERAL INFORMATION


WHERE TO GO FOR MAINTENANCE


You are responsible for ensuring that your Toyota is operated and main- tained according to the instructions in the Owner’s Manual and the Scheduled Maintenance Guide.


You may have maintenance performed on your vehicle by any qualified person or facility. However, Toyota recommends having maintenance performed by an authorized Toyota dealership.


You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time of service and a description of service performed and/or parts installed. For your conve- nience, a maintenance log is included in the Scheduled Maintenance Guide. If you sell your vehicle, you should give your maintenance records to the new owner.


Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, damage or failures caused by lack of proper maintenance are not covered under warranty.


Toyota dealership technicians are specially trained to maintain and repair Toyota vehicles. They stay current on the latest service information through Toyota technical bulletins, service publications and training courses. Many are also certified through the Toyota Certification Program, which involves a series of rigorous written examinations. Feel free to ask any Toyota dealership to show you its technicians’ credentials.


You can be confident you’re getting the best possible service for your vehicle when you take it to a Toyota dealership. Plus, a Toyota dealer- ship will always use Genuine Toyota Parts designed specifically for your vehicle.


Your Responsibilities


27


Operation and Maintenance


REPLACEMENT PARTS


Warranty coverage is not dependent upon the use of any particular brand of replacement parts. However, Toyota recommends using only Genuine Toyota Parts when you need to replace a part on your vehicle. Like all Toyota products, Genuine Toyota Parts are built to the highest standards of quality, durability and performance. They are also designed to fit your vehicle’s exact specifications.


Your Toyota dealership maintains an extensive inventory of Genuine Toyota Parts to meet your vehicle service needs. And because it is linked electronically to Toyota’s Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock.


Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or the remainder of any applicable New Vehicle Limited Warranty, whichever is longer. Non–Genuine Toyota Parts, or any damage or failures resulting from their use, are not covered by any Toyota warranty.


28


Your Responsibilities


Obtaining Warranty Service


BY GEOGRAPHIC REGION


EMERGENCY REPAIRS


In the United States, U.S. Territories and Canada To obtain warranty service in the United States, U.S. territories or Canada, take your vehicle to an authorized Toyota dealership. If your vehicle cannot be driven, contact your nearest Toyota dealership for towing assistance. You do not have to pay for towing to the nearest Toyota deal- ership if your vehicle is inoperable due to failure of a warranted part.


Outside the United States, U.S. Territories and Canada If you are using your vehicle outside the United States, U.S. territories and Canada and need warranty service, contact a local Toyota dealer- ship. Please note, however, that your vehicle may not be repaired free of charge because the local Toyota distributor may have no obligation to provide warranty service for your vehicle, and/or your vehicle may not comply with local regulatory or environmental requirements.


If your vehicle is inoperable or unsafe to drive and there is no Toyota dealership reasonably available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for any of the repairs that are cov- ered by warranty. To receive reimbursement, present to an authorized Toyota dealership your paid repair invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer’s suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by Toyota’s recom- mended time allowance for the repair.


If your vehicle requires emergency repair, Toyota assumes no liability for subsequent failures caused by improper repairs or the use of non- Genuine Toyota Parts unless you have the vehicle properly repaired in a timely manner. To ensure that warranty coverage remains intact, have your vehicle inspected by an authorized Toyota dealership as soon as possible after an emergency repair.


Your Responsibilities


29


Notes


30


Notes


31


Notes


32


Owner Information Change Form


Check one:


Same owner, name and/or address has changed


New owner, purchased vehicle used


E V V


Same owner, additional driver who should receive product/safety updates


Vehicle Identification Number (required to process change)


Mr.


Mrs.


Ms.


Miss


Dr.


Effective date of this information


Mo.


Day


Year


First name


M.I.


Last name


Check here if address below is for company


Company name


Street address or P.O. Box


Apt. or suite number


City


– Home phone number





State


– Work phone number



Social Security Number (optional; for Toyota customer reference only)


– Zip code


Extension


This information is obtained solely for the use of Toyota Motor Sales, U.S.A., Inc. Toyota occasionally sends special promotional offers to registered owners. Check here if you prefer not to receive these offers. ■


If your name or address has changed or you purchased your Toyota as a used vehicle, please complete and mail the attached card, even if your warranty coverage has expired. This will enable Toyota to contact you with important product or safety updates concern- ing your vehicle. If the card is no longer attached, please call the Toyota Customer Assistance Center at (800) 331-4331.


■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ’03 HIGHLANDER_U (L/O 0208)


SECTION 3


STARTING AND DRIVING Before starting the engine How to start the engine Tips for driving in various conditions Off−road driving precautions Winter driving tips Dinghy towing Trailer towing How to save fuel and make your vehicle last longer


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


202
202
203
204
205
206
207
213


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Before starting the engine 1. Check the area around the vehicle be-


fore entering it.


2. Adjust seat position, seatback angle, restraint


seat cushion angle, head height and steering wheel angle.


3. Adjust the inside and outside rear view


mirrors.


4. Lock all side doors and back door. 5. Fasten seat belts.


How to start the engine— (a) Before cranking 1. Apply the parking brake firmly. 2. Turn off unnecessary lights and acces-


sories.


3. Put the selector lever in “P”. If you need to restart the engine while the vehicle is moving, put the selector le- ver in “N”. A starter safety device will prevent the starter from operating if the selector lever is in any drive position. 4. Depress the brake pedal and hold it to


the floor until driving off.


(b) Starting the engine Before starting the engine, be sure to fol- low the instructions in “(a) Before crank- ing”. Normal starting procedure The multiport fuel injection system/sequen- tial multiport fuel injection system in your engine automatically controls the proper air−fuel mixture for starting. You can start a cold or hot engine as follows: 1. With your foot off the accelerator ped- al, crank the engine by turning the key to “START”. Release it when the en- gine starts.


2. After the engine runs for about 10 se-


conds, you are ready to drive.


If the weather is below freezing, let the engine warm up for a few minutes before driving. If the engine stalls... Simply restart it, using the correct proce- dure given in normal starting. If the engine will not start... See “If your vehicle will not start” on page 216 in Section 4.


202


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NOTICE


z Do not crank for more than 30 se- conds at a time. This may overheat the starter and wiring systems.


z Do not race a cold engine. z If the engine becomes difficult to start or stalls frequently, have the engine checked immediately.


Tips for driving in various conditions D Always slow down in gusty crosswinds. This will allow you much better control. D Drive slowly onto curbs and, if pos- sible, at a right angle. Avoid driving onto high, sharp−edged objects and other road hazards. Failure to do so can lead to severe tire damage result- ing in tire bursts. Drive slowly when passing over bumps or travelling on a bumpy road. Other- wise, the impact could cause severe damage to the tires and/or wheels.


they


D When parking on a hill, turn the front wheels until touch the curb so that the vehicle will not roll. Apply the parking brake, and place the transmis- sion the wheels.


If necessary, block


in “P”.


D Washing your vehicle or driving through deep water may get the brakes wet. To see whether they are wet, check that there is no traffic near you, and then press the pedal lightly. If you do not feel a normal braking force, the brakes are probably wet. To dry them, drive the vehicle cautiously while lightly pressing the brake pedal with the park- ing brake applied. If they still do not work safely, pull to the side of the road and call a Toyota dealer for assistance.


CAUTION


D Before driving off, make sure that the parking brake is fully released and reminder light is off.


the parking brake


D Do not


leave your vehicle unat- tended while the engine is running. D Do not rest your foot on the brake pedal while driving. It can cause dangerous overheating, needless wear, and poor fuel economy.


D To drive down a long or steep hill, reduce your speed and downshift. Remember, if you ride the brakes excessively, they may overheat and not work properly.


D Be careful when accelerating, up- shifting, downshifting or braking on a slippery surface. Sudden accelera- tion or engine braking, could cause the vehicle to spin or skid.


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tire dealer


D Do not drive in excess of the speed limit. Even if the legal speed limit permits it, do not drive over 140
km/h (85 mph) unless your vehicle has high−speed capability tires. Driving over 140 km/h (85 mph) may result in tire failure, loss of control and possible injury. Be sure to con- sult a to determine whether the tires on your vehicle are high−speed capability tires or not before driving at such speeds. D Do not continue normal driving when the brakes are wet. If they are require a wet, your vehicle will longer stopping distance, and it the may pull brakes are applied. Also, the park- ing brake will not hold the vehicle securely.


to one side when


Off−road driving precautions When driving your vehicle off−road, please observe the following precautions to en- sure your driving enjoyment and to help prevent the closure of areas to off−road vehicles. a. Drive your vehicle only in areas where off−road vehicles are permitted to trav- el.


b. Respect private property. Get owner’s permission before entering private prop- erty.


c. Do not enter areas


that are closed. Honor gates, barriers and signs that re- strict travel.


d. Stay on established roads. When condi- tions are wet, driving techniques should be changed or travel delayed to pre- vent damage to roads.


For owners in U.S. mainland, Hawaii and Puerto Rico: To obtain additional information pertaining to driving your vehicle off−road, consult the following organizations. D State and Local Parks and Recreation


Departments


D State Motor Vehicle Bureau D Recreational Vehicle Clubs D U.S. Forest Service and Bureau of


Land Management


CAUTION


Always observe the following precau- tions to minimize the risk of serious personal injury or damage to your ve- hicle: D Drive carefully when off the road. Do not take unnecessary risks by driving in dangerous places.


D Do not grip


the steering wheel spokes when driving off−road. A bad bump could jerk the wheel and injure your hands. Keep both hands and especially your thumbs on the outside of the rim.


D Always check your brakes for effec- tiveness immediately after driving in sand, mud, water or snow.


D After driving


through


tall grass, mud, rock, sand, rivers, etc., check that there is no grass, bush, paper, rags, stone, sand, etc. adhering or trapped on the underbody. Clear off any such matter from the under- body. If the vehicle is used with these materials trapped or adhering to the underbody, a breakdown or fire could occur.


204


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D In a rollover crash, an unbelted per- son is significantly more likely to die than a person wearing a seat belt. Therefore, the driver and all passengers should fasten their seat belts whenever the vehicle is mo- ving.


jump, make sharp


D When driving off−road or in rugged terrain, do not drive at excessive speeds, turns, strike objects, etc. This may cause loss of control or vehicle rollover causing death or serious injury. You are also risking expensive damage to your vehicle’s suspension and chassis.


NOTICE


z If driving through water, such as when crossing shallow streams, first check the depth of the water and the bottom of the river bed for firmness. Drive slowly and avoid deep water.


z Take all necessary safety measures to ensure that water damage to the engine or other components does not occur. Water entering the engine air intake will cause severe engine damage. Water can wash the grease from wheel bearings, causing rusting and premature failure, and may also en- ter transmission and transfer case, reducing the gear oil’s lubricating qualities.


the differentials,


z Sand and mud that has accumulated in brake drums and around brake discs may affect braking efficiency and may damage brake system com- ponents.


z Always perform a maintenance in- spection after each day of off−road driving that has taken you through rough terrain, sand, mud, or water. For scheduled maintenance informa- tion, refer to the “Scheduled Main- tenance Guide” or “Owner’s Manual Supplement”.


Winter driving tips Make sure you have a proper freeze protection of engine coolant. Your coolant must contain ethylene−glycol type corrosion protection of aluminum components. Use “Toyota Genuine Long Life Coolant” or equivalent. See page 263 in Section 7−2 for details about coolant type selection.


for a proper


coolant


NOTICE


Do not use alcohol type antifreeze or plain water alone.


When it is extremely cold, we recommend to use 60% solution for your Toyota, to provide protection down to about −50_C (−58_F). Do not use more than 70% solu- tion for better coolant performance. Check the condition of the battery and cables. Cold temperatures reduce the capacity of any battery, so it must be in top shape to provide enough power for winter start- ing. Section 7−3 tells you how to visually inspect the battery. Your Toyota dealer and most service stations will be pleased to check the level of charge.


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Dinghy towing


Make sure the engine oil viscosity is suitable for the cold weather. See page 260 in Section 7−2 for recom- mended viscosity. Leaving a heavy sum- mer oil in your vehicle during winter months may cause harder starting. If you are not sure about which oil to use, call your Toyota dealer–he will be pleased to help. Keep the door locks from freezing. Squirt lock de−icer or glycerine into the locks to keep them from freezing. Use a washer fluid containing an anti- freeze solution. This product is available at your Toyota dealer and most auto parts stores. Follow the manufacturer’s directions for how much to mix with water.


NOTICE


Do not use engine antifreeze or any other substitute because it may dam- age your vehicle’s paint.


Do not use your parking brake when there is a possibility it could freeze. When parking, put the transmission into “P” and block the rear wheels. Do not use the parking brake, or snow or water accu- mulated in and around the parking brake mechanism may freeze, making it hard to release. Keep ice and snow from accumulating under the fenders. Ice and snow built up under your fenders can make steering difficult. During bad winter driving, stop and check under the fenders occasionally. Depending on where you are driving, we recommend you carry some emer- gency equipment. Some of the things you might put in the vehicle are tire chains, window scraper, bag of sand or salt, flares, small shovel, jumper cables, etc.


Your vehicle to be dinghy towed (with four wheels on the ground) behind a motorhome.


is not designed


NOTICE


Do not tow your vehicle with four wheels on the ground. This may cause serious damage to your vehicle.


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WEIGHT LIMITS Before towing, make sure the total trail- er weight, gross combination weight, gross vehicle weight, gross axle weight and trailer tongue load are all within the limits. The total trailer weight and tongue load can be measured with platform scales found at a highway weighing station, build- ing supply company, trucking company, junk yard, etc.


Trailer towing Your vehicle is designed primarily as a passenger−and−load carrying vehicle. Tow- ing a trailer will have an adverse effect on handling, performance, braking, durability and driving economy (fuel consumption, etc.). Your safety and satisfaction depend on the proper use of correct equipment and cautious driving habits. For your safety and the safety of others, you must not overload your vehicle or trailer. Toyota warranties do not apply to damage or malfunction caused by towing a trailer for commercial purposes. Ask your local further details before Toyota dealer towing.


for


NOTICE


When towing a trailer, be sure to con- sult your Toyota dealer for further in- formation on additional requirements such as a towing kit, etc.


CAUTION


D The


total


trailer weight its cargo


(trailer weight plus load) must not exceed the following. Exceeding this weight is dangerous.


Vehicles with 2AZ−FE engine


1360 kg (3000 lb.)


Vehicles with 1MZ−FE engine


1585 kg (3500 lb.)


D The gross combination weight (sum of your vehicle weight plus its load and the total trailer weight) must not exceed the following.


Vehicles with 2AZ−FE engine


3845 kg (8485 lb.)


Vehicles with 1MZ−FE engine


3620 kg (7985 lb.)


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indicated on


D The gross vehicle weight must not exceed the Gross Vehicle Weight Rating (GVWR) the Certification Label. The gross ve- hicle weight is the sum of weights of the unloaded vehicle, driver, pas- sengers, luggage, hitch and trailer tongue includes the weight of any special equipment installed on your vehicle.


It also


load.


D The load on either the front or rear axle resulting from distribution of the gross vehicle weight on both axles must not exceed the Gross Axle Weight Rating (GAWR) listed on the Certification Label.


D Trailer hitch assemblies have differ- ent weight capacities established by the hitch manufacturer. Even though the vehicle may be physically capa- ble of towing a higher weight, the operator must determine the maxi- mum weight rating of the particular hitch assembly and never exceed the maximum weight rating speci- fied for the trailer−hitch. Exceeding the maximum weight rating set by the trailer hitch manufacturer can cause an accident resulting in seri- ous personal injuries.


Total trailer weight


Tongue load


Tongue load


Total trailer weight


100 = 9 to 11%


D The trailer cargo


load should be distributed so that the tongue load is 9 trailer weight, not exceed the following.


to 11% of


total


the


Vehicles with 2AZ−FE engine


136 kg (300 lb.)


Vehicles with 1MZ−FE engine


158 kg (350 lb.)


load in


the back


the trailer with more Never weight the front. About 60% of the trailer load should be in the front half of the trailer and the remaining 40% in the rear.


than


in


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1 Trailer ball load rating 2 Ball diameter 3 Shank length 4 Shank diameter


TRAILER BALL Follow these easy steps to properly deter- mine the correct trailer ball for your ap- plication: 1. Determine the correct trailer ball size for the trailer coupler. Most couplers are stamped with the required trailer ball size. The sizes you will most likely find stamped on the coupler are:


Trailer class


Typical trailer ball size


III


II


2—5/16 in.


2 in.


1—7/8 in.


2. Select


trailer ball


the appropriate


to trailer match or exceed weight rating of the trailer. The trailer ball load rating should be printed on the top of the ball.


the gross


3. When mounted in the ball mount, the threaded ball shank must protrude be- yond the bottom of the lock washer and nut at least 2 threads. The trailer ball shank must be matched to the ball mount hole diameter size.


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209


HITCHES D If you wish to install a trailer hitch, you should consult with your Toyota dealer. D Use only a hitch recommended by the hitch manufacturer and the one which conforms trailer weight requirement.


total


the


to


D The hitch must be bolted securely to the vehicle frame and installed accord- ing to the hitch manufacturer’s instruc- tions.


D The hitch ball and king pin should have


a light coat of grease.


trailer


D Toyota recommends removing the trail- er hitch whenever you are not towing to reduce the possibility of additional damage caused by the hitch if your vehicle is struck from behind. After the hitch, seal any mounting holes in the vehicle body to prevent entry of pollutants such as ex- haust fumes, dirt, water, etc.


removing


NOTICE


Do not use axle−mounted hitches as they can cause damage to the axle housing, wheel bearings, wheels or tires.


’03 HIGHLANDER_U (L/O 0208)


MATCHING TRAILER BALL HEIGHT TO TRAILER COUPLER HEIGHT No matter which class of tow hitch ap- plies, for a safe trailer hookup, the trailer ball setup on must be the proper height for the coupler on the trailer. BRAKES AND SAFETY CHAINS D Toyota


trailers with brakes that conform to any applica- ble federal and state/provincial regu- lations.


recommends


D A safety chain must always be used between the towing vehicle and the trailer. Leave sufficient slack in the chain for turns. The chain should cross under to prevent the tongue from dropping to the ground in case it becomes dam- aged or separated. For correct safety chain procedures, follow the hitch or trailer manufacturer’s recommenda- tions.


tongue


trailer


the


CAUTION


D If the total trailer weight exceeds 453 kg (1000 lb.), trailer brakes are required.


D Never tap


into your vehicle’s hy- draulic system as it would lower its braking effectiveness.


D Never tow a trailer without using a safety chain securely attached to both the trailer and the vehicle. If damage occurs to the coupling unit or hitch ball, there is danger of the trailer wandering over into another lane.


TIRES D Ensure


that your vehicle’s


tires are properly inflated. See page 267 in Sec- tion 7−2 and page 289 in Section 8 for instructions.


1 Coupler 2 Trailer ball


210


D The trailer tires should be inflated to the pressure recommended by the trail- er manufacturer in respect to the total trailer weight.


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D Check that your rear view mirrors con- form to any applicable federal, state/ provincial or local regulations. If not, install the rear view mirrors required for towing purposes. TRAILER TOWING TIPS When towing a trailer, your vehicle will handle differently than when not tow- ing. The three main causes of vehicle− trailer accidents are driver error, exces- sive speed and improper trailer loading. Keep these in mind when towing: D Before starting out, check operation of the lights and all vehicle−trailer connec- tions. After driving a short distance, stop and recheck the lights and con- nections. Before actually towing a trail- er, practice turning, stopping and back- ing with a trailer in an area away from traffic until you learn the feel.


BREAK−IN SCHEDULE D Toyota recommends


that you do not tow a trailer with a new vehicle or a vehicle with any new power train com- ponent (engine, transmission, differen- tial, wheel bearings, etc.) for the first 800 km (500 miles) of driving.


MAINTENANCE D If you tow a trailer, your vehicle will require more frequent maintenance due to the additional load. For this informa- tion, please the scheduled maintenance information in the “Sched- uled Maintenance Guide” or “Owner’s Manual Supplement”.


refer


to


D Retighten all fixing bolts of the towing ball and bracket after approximately 1000 km (600 miles) of trailer driving.


PRE−TOWING SAFETY CHECK D Check that your vehicle remains level when a loaded or unloaded trailer is hitched. Do not drive if the vehicle has an abnormal nose−up or nose−down condition, and check improper tongue load, overload, worn suspension or other possible causes.


for


D Make sure the trailer cargo is securely


loaded so that it cannot shift.


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TRAILER LIGHTS D Your vehicle is equipped with a wire harness stored in the rear end under body. Some models are fitted with a socket for trailer lights under the rear bumper. Use either of them to connect and operate the trailer lights. However, the trailer lights must comply with fed- eral, state/provincial and local regula- tions. See your local recreational ve- hicle dealer or rental agency for the correct type of wiring and relays for your trailer. Check for correct operation of the turn signals and stop lights each time you hitch up. Direct splicing may damage your vehicle’s electrical system and cause a malfunction of your lights.


’03 HIGHLANDER_U (L/O 0208)


D Backing with a trailer is difficult and requires practice. Grip the bottom of the steering wheel and move your hand to the left to move the trailer to the left. Move your hand to the right to move the trailer to the right. (This pro- cedure that when backing without a trailer.) Also, just turn the steering wheel a little at time, avoiding sharp or prolonged turning. Have someone guide you when backing to reduce the risk of an acci- dent.


is generally opposite


to


increased when


D Because stopping distance may be in- vehicle−to−vehicle distance creased, should be towing a trailer. For each 16 km/h (10 mph) of speed, allow at least one vehicle and trailer length between you and the ve- hicle ahead. Avoid sudden braking as you may skid, resulting in jackknifing and loss of control. This is especially true on wet or slippery surfaces.


D Avoid jerky starts or sudden accelera-


tion.


D Avoid jerky steering and sharp turns. The trailer could hit your vehicle in a tight turn. Slow down before making a turn to avoid the necessity of sudden braking.


D Remember that when making a turn, the trailer wheels will be closer than the vehicle wheels to the inside of the turn. Therefore, compensate for this by making a turning radius with your vehicle.


than normal


larger


D Crosswinds and rough roads will ad- versely affect handling of your vehicle and trailer, causing sway. Pay attention to the rear from time to time to pre- pare yourself for being passed by large trucks or buses, which may cause your vehicle and trailer to sway. If swaying happens, firmly grip the steering wheel and immediately but gradually. Never increase speed. Steer straight ahead. If you make no extreme correction with the steering or brakes, the vehicle and trailer will stabilize.


reduce speed


D Be careful when passing other ve- hicles. Passing requires considerable distance. After passing a vehicle, do not forget the length of your trailer and be sure you have plenty of room be- fore changing lanes.


D In order to maintain engine braking effi-


ciency, do not use overdrive.


(at


D Because of the added load of the trail- er, your vehicle’s engine may overheat on hot days temperatures over 30_C [85_F]) when going up a long or steep grade with a trailer. If the engine coolant indicates overheating, immediately turn off the air conditioning (if in use), pull off the road and stop in a safe spot. Refer to “If your vehicle overheats” on page 219 in Section 4.


temperature gauge


D Always place wheel blocks under both trailer wheels when the vehicle and parking. Apply the parking brake firmly. Put the transmission in “P”. Avoid park- ing on a slope with a trailer, but if it cannot be avoided, do so only after performing the following:


1. Apply the brakes and hold. 2. Have someone place wheel blocks un- der both the vehicle and trailer wheels. 3. When the wheel blocks are in place, the


release your brakes slowly until blocks absorb the load.


4. Apply the parking brake firmly. 5. Shift into “P” and turn off the engine.


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When restarting out after parking on a slope: 1. With the transmission in “P” position, start the engine. Be sure to keep the brake pedal depressed.


2. Shift into gear. 3. Release the parking brake and brake pedal and slowly pull or back away from the wheel blocks. Stop and apply your brakes.


4. Have someone retrieve the blocks.


CAUTION


towing speed


D Do not exceed 72 km/h (45 mph) or the posted limit, whichever is lower. Because insta- bility (swaying) of a towing vehicle− trailer in- creases as the speed increases, ex- ceeding 72 km/h (45 mph) may cause loss of control.


combination


usually


D Slow down and downshift before descending steep or long downhill grades. Do not make sudden down- shifts.


long or


D Avoid holding the brake pedal down too frequently. This could cause the brakes to overheat and result in reduced braking effi- ciency.


too


How to save fuel and make your vehicle last longer Improving fuel economy is easy—just take it easy. It will help make your vehicle last longer, too. Here are some specific tips on how to save money on both fuel and repairs: D Keep your tires inflated at the cor- rect pressure. Underinflation causes tire wear and wastes fuel. See page 267 in Section 7−2 for instructions. D Do not carry unneeded weight


in your vehicle. Excess weight puts a heavier the engine, causing greater fuel consumption.


load on


D Avoid lengthy warm−up idling. Once the engine is running smoothly, begin driving—but gently. Remember, howev- er, that on cold winter days this may take a little longer.


D Keep


the automatic


transmission overdrive turned on when engine braking is not required. Driving with the overdrive off will reduce the fuel economy. (For details, see “Automatic transmission” on page 115 in Section 1−6.)


D Accelerate


slowly


smoothly. Avoid jackrabbit starts. Get into high gear as quickly as possible.


and


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CAUTION


Never turn off the engine to coast down hills. Your power steering and brake booster will not function with- out the emission control system operates properly only when the engine is run- ning.


the engine running. Also,


D Avoid long engine idling. If you have a long wait and you are not in traffic, it is better to turn off the engine and start again later.


D Avoid engine


lugging or over−rev- ving. Use a gear position suitable for the road on which you are travelling.


D Avoid continuous speeding up and slowing down. Stop−and−go driving wastes fuel.


D Avoid unnecessary stopping and braking. Maintain a steady pace. Try to time the traffic signals so you only need to stop as little as possible or take advantage of through streets to avoid traffic lights. Keep a proper dis- tance from other vehicles to avoid sud- den braking. This will also reduce wear on your brakes.


D Avoid heavy traffic or traffic


whenever possible.


jams


D Do not rest your foot on the brake pedal. This causes premature wear, overheating and poor fuel economy.


D Maintain a moderate speed on high- ways. The faster you drive, the greater the fuel consumption. By reducing your speed, you will cut down on fuel con- sumption.


the


D Keep


front wheels


in proper alignment. Avoid hitting the curb and slow down on rough roads. Improper alignment not only causes faster tire wear but also puts an extra load on the engine, which, in turn, wastes fuel. D Keep the bottom of your vehicle free from mud, etc. This not only lessens weight but also helps prevent corro- sion.


D Keep your vehicle tuned−up and in top shape. A dirty air cleaner, improp- er valve clearance, dirty plugs, dirty oil and grease,brakes not adjusted, etc. all lower engine performance and contrib- ute to poor fuel economy. For longer life of all parts and lower operating costs, keep all maintenance work on schedule, and if you often drive under severe conditions, see that your vehicle frequent maintenance. receives more (For scheduled maintenance informa- tion, please refer the “Scheduled Maintenance Guide” or “Owner’s Manu- al Supplement”.)


to


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SECTION 4


IN CASE OF AN EMERGENCY If your vehicle will not start If your engine stalls while driving If your vehicle overheats If you have a flat tire If your vehicle becomes stuck If your vehicle needs to be towed If you cannot shift automatic transmission selector lever If you lose your keys If you lose your wireless remote control transmitter


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


216
219
219
220
228
229
234
235
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NOTICE


Do not pull−or push−start the vehicle. It may damage the vehicle or cause a collision when the engine starts. Also the three−way catalytic converter may overheat and become a fire haz- ard.


If the engine turns over at its normal speed but will not start— 1. Turn ignition key


the


to


“ACC” or the engine


“LOCK” and again.


try starting


2. If the engine will not start, the engine may be flooded because of repeated cranking. See “(b) Starting a flooded engine” on page 216 for further instruc- tions.


3. If the engine still will not start, it needs repair. Call a Toyota


adjustment or dealer or qualified repair shop.


(b) Starting a flooded engine If the engine will not start, your engine may be flooded because of repeated cranking. If this happens, turn the key to “START” with the accelerator pedal held down. Keep the key and accelerator pedal these positions release them. Then try starting the engine with your foot off the accelerator pedal. If the engine does not start after 15 se- conds of cranking, release the key, wait a few minutes and try again. If the engine still will not start, it needs adjustment or repair. Call a Toyota dealer or qualified repair shop for assistance.


for 15 seconds and


NOTICE


Do not crank for more than 30 se- conds at a time. This may overheat the starter and wiring systems.


to start


followed in


If your vehicle will not start— (a) Simple checks Before making these checks, make sure the correct starting you have procedure given “How the engine” on page 202 in Section 3 and that you have sufficient fuel. If your vehicle is equipped with the engine immobiliser sys- tem, also check whether the other keys will start the engine. If they work, your key may be broken. Have the key checked at your Toyota dealer. If none of your keys work, the system is possibly broken. Call your Toyota dealer. (See “Keys (with engine immobiliser system)” on page 12 in Section 1−2.) If the engine is not turning over or is turning over too slowly— 1. Check the battery


terminals are


that


tight and clean.


2. If the battery terminals are O.K., switch


on the interior light.


3. If the light


is out, dim or goes out when the starter is cranked, the battery is discharged. You may try jump start- ing. See “(c) Jump starting” on page 217 for further instructions.


If the light is O.K., but the engine still will not start, it needs adjustment or repair. Call a Toyota dealer or qualified repair shop.


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(c) Jump starting To avoid serious personal injury and damage to your vehicle which might re- sult from battery explosion, acid burns, electrical burns, or damaged electronic components, these instructions must be followed precisely. If you are unsure about how to follow this procedure, we strongly that you seek the help of a competent me- chanic or towing service.


recommend


CAUTION


D Batteries


contain


sulfuric


acid which is poisonous and corrosive. Wear protective safety glasses when jump starting, and avoid spilling acid on your skin, clothing, or ve- hicle.


D If you should accidentally get acid on yourself or in your eyes, remove any contaminated clothing and flush the affected area with water im- mediately. Then get immediate medi- cal attention. If possible, continue to apply water with a sponge or cloth while en route to the medical office.


D The gas normally produced by a battery will explode if a flame or spark is brought near. Use only standardized jumper cables and do not smoke or light a match while jump starting.


D Warning: Battery posts,


terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause reproductive harm. Wash hands after handling.


cancer


and


NOTICE


The battery used for boosting must be 12 V. Do not jump start unless you are sure that the booster battery is correct.


JUMP STARTING PROCEDURE 1. If


the booster battery


installed in another vehicle, make sure the vehicles are not touching. Turn off all unneces- sary lights and accessories.


is


2. If required, remove all the vent plugs from the booster and discharged batter- ies. Lay a cloth over the open vents on the batteries. (This helps reduce the explosion hazard, personal injuries and burns.)


3. If the engine in the vehicle with the booster battery is not running, start it and let it run for a few minutes. During jump starting, run the engine at about 2000 rpm with the accelerator pedal lightly depressed.


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Discharged battery


Booster battery


Jumper cable


Positive terminal (“+” mark)


Jumper cable


Positive terminal (“+”mark)


4. Make the cable connections in the or-


der a, b, c, d. a. Connect the clamp of the positive (red) jumper cable to the positive (+) terminal on the discharged battery. b. Connect the clamp at the other end of the positive (red) jumper cable to the positive (+) terminal on the booster battery.


Discharged battery


Negative terminal (“−”mark)


Booster battery


c. Connect the clamp of the negative (black) cable to the negative (−) termi- nal on the booster battery. d. Connect the clamp at the other end of the negative (black) jumper cable to a solid, stationary, unpainted, metallic point of the vehicle with the discharged battery. The recommended connecting points are shown in the following illustrations:


Connecting point for 2AZ−FE engine


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Connecting point for 1MZ−FE engine


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Do not connect it to or near any part that moves when is cranked.


the engine


CAUTION


the connections,


When making to avoid serious injury, do not lean over the battery or accidentally the jumper cables or clamps touch any- thing except the correct battery termi- nals or the ground.


let


5. Start your engine in the normal way. After starting, run it at about 2000 rpm for several minutes with the accelerator pedal lightly depressed.


6. Carefully disconnect the cables in the exact reverse order: the negative cable and then the positive cable.


7. Carefully dispose of the battery cover cloths—they may now contain sulfuric acid.


8. If removed, replace all the battery vent


plugs.


If the cause of your battery discharging is not apparent (for example, lights left on), you should have it checked at your Toyota dealer.


If your engine stalls while driving If your engine stalls while driving... 1. Reduce your speed gradually, keeping a straight line. Move cautiously off the road to a safe place.


2. Turn on your emergency flashers. 3. Turn


ignition key


the


to try starting


“ACC” or the engine


“LOCK”, and again.


If the engine will not start, see “If your vehicle will not start” on page 216.


CAUTION


If the engine is not running, the pow- er assist for the brakes and steering will not work so steering and braking will be much harder than usual.


If your vehicle overheats If your engine coolant temperature gauge indicates overheating, if you ex- perience a loss of power, or if you hear a loud knocking or pinging noise, the engine has probably overheated. You should follow this procedure... 1. Pull safely off the road, stop the ve- turn on your emergency hicle and flashers. Put the transmission in “P” and apply the parking brake. Turn off the air conditioning if it is being used. 2. If coolant or steam is boiling out of the radiator or reservoir, stop the engine. Wait until the steam subsides before opening the hood. If there is no coolant boiling over or steam, leave the engine running and make sure the electric cooling fan is operating. If it is not, turn the ignition off.


CAUTION


injury, keep To help avoid personal the hood closed until there is no steam. Escaping steam or coolant is a sign of very high pressure.


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6. After


the engine coolant


temperature has cooled to normal, again check the coolant level in the reservoir. If neces- sary, bring it up to half full again. Seri- ous coolant loss indicates a leak in the system. You should have it checked as soon as possible at your Toyota dealer.


3. Look for obvious coolant leaks from the radiator, hoses, and under the vehicle. However, note that water draining from the air conditioning is normal if it has been used.


CAUTION


the engine


When is running, keep hands and clothing away from the moving fan and engine drive belts.


4. If the coolant is leaking, stop the en- gine immediately. Call a Toyota dealer for assistance.


5. If there are no obvious leaks, check the coolant reservoir. If it is dry, add coolant to the reservoir while the en- gine is running. Fill it about half full.


CAUTION


Do not attempt to remove the radiator cap when the engine and radiator are hot. Serious injury could result from scalding hot fluid and steam blown out under pressure.


If you have a flat tire— 1. Reduce your speed gradually, keeping a straight line. Move cautiously off the road to a safe place well away from the traffic. Avoid stopping on the center divider of a highway. Park on a level spot with firm ground.


2. Stop


the engine and


turn on your


emergency flashers.


3. Firmly set the parking brake and put


the transmission in “P”.


4. Have everyone get out of the vehicle


on the side away from traffic.


5. Read oughly.


the


following


instructions


thor-


CAUTION


When jacking, be sure to observe the following to reduce the possibility of personal injury: D Follow jacking instructions. D Do not put any part of your body under the vehicle supported by the jack. Otherwise, personal injury may occur.


D Do not start or run the engine while is supported by the


your vehicle jack.


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D Stop the vehicle on a


level firm ground, firmly set the parking brake and put the transmission in “P”. Block the wheel diagonally opposite to the one being changed if neces- sary.


D Make sure to set the jack properly in the jack point. Raising the ve- hicle with improperly posi- tioned will damage the vehicle or may allow the vehicle to fall off the jack and cause personal injury.


jack


D Never get under the vehicle when the vehicle is supported by the jack alone.


D Use the jack only for lifting your


vehicle during wheel changing.


D Do not raise the vehicle with some-


one in the vehicle.


D When raising the vehicle, do not place any objects on top of or un- derneath the jack.


D Raise the vehicle only high enough


to remove and change the tire.


’03 HIGHLANDER_U (L/O 0208)


—Required tools and spare tire


NOTICE


Do not continue driving with a de- flated tire. Driving even a short dis- tance can damage a tire and wheel beyond repair.


tools and spare


the required


1. Get tire. 1. Jack handle 2. Wheel nut wrench 3. Front towing eyelet 4. Jack 5. Spare tire


To prepare yourself for an emergency, you should familiarize yourself with the use of the jack, each of the tools and their stor- age locations.


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—Blocking the wheel


Turn the jack joint by hand. To remove: Turn the joint in direction 1
until the jack is free. To store: Turn the joint in direction 2 until the jack is firmly secured to prevent it flying forward during a collision or sudden braking.


To remove the spare tire: 1. Hang the deck board on the weather-


strip.


2. Remove the spare tire cover. 3. Loosen the bolt and remove it.


2. Block the wheel diagonally opposite the flat tire to keep the vehicle from rolling when it is jacked up.


When blocking the wheel, place a wheel block in front of one of the front wheels or behind one of the rear wheels.


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—Removing wheel ornament


—Loosening wheel nuts


3. Remove the wheel ornament. Pry off the beveled end of the wheel nut wrench as shown.


the wheel ornament, using


CAUTION


Do not try to pull off the ornament by hand. Take due care in handling the ornament to avoid unexpected person- al injury.


Steel wheels


Aluminium wheels


4. Loosen all the wheel nuts. Always loosen the wheel nuts before rais- ing the vehicle. Turn the wheel nuts counterclockwise to loosen. To get maximum leverage, fit the wrench to the nut so that the handle is on the right side, as shown above. Grab the wrench near the end of the handle and pull up on the handle. Be careful that the wrench does not slip off the nut. Do not remove the nuts yet—just unscrew them about one−half turn.


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—Positioning the jack


—Raising your vehicle


CAUTION


Never use oil or grease on the bolts or nuts. The nuts may loose and the wheels may fall off, which could cau- se a serious accident.


5. Position the jack at the correct jack


point as shown.


Make sure the jack level and solid place.


is positioned on a


6. After making sure that no one is in the vehicle, raise it high enough so that the spare tire can be installed. Remember you will need more ground clearance when putting on the spare tire than when removing the flat tire. To raise the vehicle, insert the jack handle into the jack (it is a loose fit) and turn it clockwise. As the jack touches the vehicle and begins to lift, double−check that it is properly positioned.


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—Changing wheels


CAUTION


Never get under the vehicle when the vehicle jack alone.


is supported by


the


7. Remove the wheel nuts and change


tires. the


it


flat


the spare wheel


tire straight off and put


Lift aside. Roll into position and align the holes in the wheel with the bolts. Then lift up the wheel and get at least the top bolt started through its hole. Wiggle the tire and press it back over the other bolts.


Before putting on wheels, remove any cor- rosion on the mounting surfaces with a wire brush or such. Installation of wheels without good metal−to−metal contact at the mounting surface can cause wheel nuts to loosen and eventually cause a wheel to come off while driving.


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—Reinstalling wheel nuts


—Lowering your vehicle


CAUTION


Never use oil or grease on the bolts or nuts. Doing so may lead to over- tightening the nuts and damaging the bolts. The nuts may loose and the wheels may fall off, which could cau- se a serious accident. If there is oil or grease on any bolt or nut, clean it.


8. Reinstall all the wheel nuts finger


tight.


Reinstall the wheel nuts (tapered end in- ward) and tighten them as much as you can by hand. Press back on the tire back and see if you can tighten them more.

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