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crash event.


In a crash or a near car crash event


The SRS airbag sensor assembly contains the EDR. In a crash or a near car crash event, this device may record some or all of the follow- ing information: ● Gasoline engine speed ● Whether the brake pedal was applied or not ● Vehicle speed ● To what extent the accelerator pedal was depressed ● Position of the transmission shift lever ● Whether the driver and front passenger wore seat belts or not ● Driver's seat position ● Front passenger’s occupant classification ● SRS airbag deployment data ● SRS airbag system diagnostic data ● Front passenger’s occupant classification The information above is intended to be used for the purpose of improving vehicle safety performance. Unlike general data recorders, the EDR does not record sound data such as conversation between passengers.


395


5-1. Essential information


Disclosure of the data


Toyota will not disclose the data recorded in an EDR to a third party except when: ● An agreement from the vehicle's owner (or the leasing company for


a leased vehicle) is obtained


● Officially requested by the police or other authorities ● Used as a defense for Toyota in a law suit ● Ordered by a court law However, if necessary Toyota will: ● Use the data for research on Toyota vehicle safety performance ● Disclose the data to a third party for research purposes without dis- closing details of the vehicle owner, and only when it is deemed necessary


● Disclose summarized data cleared of vehicle identification informa-


tion to a non-Toyota organization for research purposes


396


5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer sounds...


Calmly perform the following actions if any of the warning lights turn on or flash. If a light turns on or flashes, but then turns off, this does not necessarily indicate a malfunction in the system.


Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.


The following warning indicates a possible problem in the brake sys- tem. Immediately stop the vehicle in a safe place and contact your Toyota dealer.


Warning light


Warning light/Details


Brake system warning light (red indicator) and warning buzzer* • Low brake fluid • Malfunction in the electronically controlled brake system This light also comes on when the parking brake is not released. If the light turns off after the parking brake is fully released the system is operating normally.


(U.S.A.)


(Canada)


*: Parking brake engaged warning buzzer: The buzzer sounds to indicate that the parking brake is still engaged (with the vehicle having reached a speed of 3 mph [5 km/h]).


Stop the vehicle immediately.


The following warning indicates the possibility of damage to the vehi- cle that may lead to an accident. Immediately stop the vehicle in a safe place and contact your Toyota dealer.


Warning light


Warning light/Details


Charging system warning light Indicates a malfunction in the vehicle’s charging system.


397


5-2. Steps to take in an emergency


Have the vehicle inspected immediately.


Failing to investigate the cause of the following warnings may lead to the system operating abnormally and possibly cause an accident. Have the vehicle inspected by your Toyota dealer immediately.


Warning light


Warning light/Details


Malfunction indicator lamp Indicates a malfunction in: • The electronic engine control system; • The electronic throttle control system; or • The transmission control system.


(U.S.A.)


(Canada)


SRS warning light Indicates a malfunction in: • The SRS airbag system; • The front passenger occupant classification system; or • The seat belt pretensioner system.


ABS warning light Indicates a malfunction in: • ABS; or • The brake assist system.


(U.S.A.)


(Canada)


Brake system warning light (yellow indicator) Indicates a malfunction in: • The regenerative braking system; or • The electronically controlled brake system. Electric power steering warning light Indicates a malfunction in the EPS (Electric Power Steering) system.


398


5-2. Steps to take in an emergency


■If the malfunction indicator lamp comes on while driving


First check the following: ●Is the fuel tank empty?


If it is, fill the fuel tank immediately.


●Is the fuel tank cap loose?


If it is, tighten it securely.


The light will go off after taking several driving trips. If the light does not go off even after several trips, contact your Toyota dealer as soon as possible.


■Brake system warning light operation


The following does not indicate a malfunction: ●After the hybrid system is turned on, the red and yellow brake system


warning lights may stay on for about 60 seconds.


●Depressing the brake pedal repeatedly may turn on the red brake system


warning light and buzzer.


399


5-2. Steps to take in an emergency


Follow the correction procedures.


After taking the specified steps to correct the suspected problem, check that the warning light turns off.


Warning light


Warning light/Details


Correction procedure


Check that all doors and the trunk are closed.


Refuel the vehicle.


Fasten the seat belt.


Fasten the seat belt.


Open door warning light (warning buzzer)*1
Indicates that a door or the trunk is not fully closed. Low fuel level warning light Indicates that remaining fuel is about 2.5 gal. (9.8 L, 2.1 lmp. gal.) or less Driver’s seat belt reminder light (warning buzzer)*2
Warns the driver to fasten his/her seat belt. Front passenger’s seat belt reminder light (warning buzzer)*2
Warns the front passen- ger to fasten his or her seat belt. Tire pressure warning light


(on the center


panel)


When the light comes on: Low tire inflation pressure.


Adjust the tire inflation pressure.


(U.S.A.)


When the light comes on after blinking for 1 minute: Malfunction in the tire pressure warning system.


Have the system checked by your Toyota dealer.


400


5-2. Steps to take in an emergency


Warning light


Warning light/Details


Correction procedure


Master warning light A buzzer sounds and the warning light comes on and flashes to indicate that the master warning system has detected a malfunc- tion.


→P. 406


*1: Open door warning buzzer:


The open door warning buzzer sounds to alert the driver that one or more of the doors is not fully closed (with the vehicle having reached a speed of 3
mph [5 km/h]).


*2:Driver's and front passenger’s seat belt reminders:


The driver’s and front passenger’s seat belts reminder sound to alert the driver and front passenger that his or her seat belt is not fastened. The buzzer sounds intermittently for 10 seconds after the vehicle has reached a speed of at least 12 mph (20 km/h). Then, if the seat belt is still unfastened, the buzzer will sound in a different tone for 20 more seconds.


■Front passenger detection sensor and passenger seat belt reminder


●If luggage is placed on the front passenger seat, the front passenger detection sensor may cause the warning light to flash, even if a passen- ger is not sitting in the seat.


●If a cushion is placed on the seat, the sensor may not detect a passen-


ger, and the warning light may not operate properly. ■When the tire pressure warning light comes on


Check the tire inflation pressure and adjust to the appropriate level. Pushing the tire pressure warning reset switch does not turn off the tire pressure warning light.


■The tire pressure warning light may turn on due to natural causes


The tire pressure warning light may turn on due to natural causes such as natural air leaks or tire inflation pressure changes caused by temper- ature. In this case, adjusting the tire inflation pressure will turn off the warning light (after a few minutes).


401


5-2. Steps to take in an emergency


■When a tire is replaced with a spare tire


The compact spare tire is not equipped with the tire pressure warning valve and transmitter. If a tire goes flat, the tire pressure warning light will not turn off even though the flat tire is replaced with the spare tire. Replace the spare tire with the repaired tire and adjust the proper tire inflation pressure. The tire pressure warning light will turn off after a few minutes.


■If the tire pressure warning system is inoperative


The tire pressure warning system will be disabled in the following condi- tions: (When the condition becomes normal, the system will work properly.) ●If tires not equipped with tire pressure warning valves and transmit-


ters are used.


●If the ID code on the tire pressure warning valves and transmitters is


not registered in the tire pressure warning computer.


●If the tire inflation pressure is 73 psi (500 kPa, 5.1 kgf/cm2 or bar) or


higher.


The tire pressure warning system may be disabled in the following condi- tions: (When the condition becomes normal, the system will work properly.) ●If electronic devices or facilities using similar radio wave frequencies


are nearby.


●If a radio set at similar frequencies is in use in the vehicle. ●If a window tint that affects the radio wave signals is installed. ●If there is a lot of snow or ice on the vehicle, in particular around the


wheels or wheel housings.


●If non-genuine Toyota wheels are used. (Even if you use Toyota wheels, the tire pressure warning system may not work properly with some types of tires.)


●If tire chains are used.


■If the tire pressure warning light comes on after blinking frequently


for 1 minute If the tire pressure warning light comes on after blinking frequently for 1
minute when the “POWER” switch is turned to ON mode, have it checked by your Toyota dealer.


402


5-2. Steps to take in an emergency


■Customization that can be configured at Toyota dealer


The vehicle speed linked seat belt reminder buzzer can be disabled. (Customizable features →P. 470) However, Toyota recommends that the seat belt reminder buzzer be opera- tional to alert the driver and front passenger that the seat belts are not fas- tened.


CAUTION


■If the tire pressure warning light comes on


Be sure to observe the following precautions. Failure to do so could cause loss of vehicle control and result in death or serious injury. ●Stop your vehicle in a safe place as soon as possible. Adjust the tire


inflation pressure immediately.


●If the tire pressure warning light comes on even after tire inflation pres- sure adjustment, it is probable that you have a flat tire. Check the tires. If the tire is flat, change to the spare tire and have the flat tire repaired by the nearest Toyota dealer.


●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,


you could lose control of the steering wheel or the brakes.


■If a blowout or sudden air leakage should occur


The tire pressure warning system may not activate immediately.


403


5-2. Steps to take in an emergency


CAUTION


■Maintenance of the tires


Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label (tire and load information label). (If your vehicle has tires of a differ- ent size than the size indicated on the vehicle placard or tire inflation pressure label [tire and load information label], you should determine the proper tire inflation pressure for those tires.) As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS-tire pressure warning system) that illuminates a low tire pressure telltale (tire pressure warning light) when one or more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale (tire pressure warning light) illumi- nates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly under- inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling and stopping ability. Please note that the TPMS (tire pressure warning system) is not a sub- stitute for proper tire maintenance, and it is the driver's responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale (tire pressure warning light).


404


5-2. Steps to take in an emergency


CAUTION


Your vehicle has also been equipped with a TPMS (tire pressure warning system) malfunction indicator to indicate when the system is not operat- ing properly. The TPMS (tire pressure warning system) malfunction indi- cator is combined with the low tire pressure telltale (tire pressure warning light). When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illumi- nated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists. When the malfunction indicator is illumi- nated, the system may not be able to detect or signal low tire pressure as intended. TPMS (tire pressure warning system) malfunctions may occur for a vari- ety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS (tire pressure warning system) from functioning properly. Always check the TPMS (tire pres- sure warning system) malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alter- nate tires and wheels allow the TPMS (tire pressure warning system) to continue to function properly.


NOTICE


■Precaution when installing a different tire


When a tire of a different specification or maker is installed, the tire pres- sure warning system may not operate properly.


405


5-2. Steps to take in an emergency If a warning message is displayed


If a warning is shown on the multi-information display, stay calm and perform the following actions:


Master warning light The master warning light also comes on or flashes in order to indicate that a message is cur- rently being displayed on the multi-information display. Multi-information display


If any of the warning lights turns on again after performing the fol- lowing actions, contact your Toyota dealer.


406


5-2. Steps to take in an emergency


Stop the vehicle immediately.


● The following warning indicates the possibility of damage to the vehicle that may lead to an accident. Immediately stop the vehicle in a safe place and contact your Toyota dealer.


Warning message


Details


Indicates an abnormal engine oil pressure. A buzzer also sounds. The warning light may turn on if the engine oil pressure is too low.


Indicates a malfunction in the hybrid system. A buzzer also sounds.


● The following warning indicates the possibility of damage to the vehicle that may lead to an accident. Immediately stop the vehicle in a safe place and allow the engine to cool.


Warning message


Details


Indicates that the engine coolant temperature is too high. A buzzer also sounds.


407


5-2. Steps to take in an emergency


● The following warning indicates the possibility of damage to the vehicle that may lead to an accident. Immediately stop the vehicle in a safe place and allow the power control unit and electric motor (traction motor) to cool.


Warning message


Details


Indicates that the temperature for the power control unit coolant or electric motor (traction motor) is too high. A buzzer also sounds.


Have the vehicle inspected immediately.


Failing to investigate the cause of the following warnings may lead to the system operating abnormally and possibly cause an accident. Have the vehicle inspected by your Toyota dealer immediately.


Warning message


Details


Indicates a malfunction in the steering lock sys- tem. A buzzer also sounds.


408


5-2. Steps to take in an emergency


Follow the correction procedures.


After taking the specified steps to correct the suspected problem, check that the warning light turns off.


Warning message


Details


Correction procedure


Indicates that one or more of the doors is not fully closed. A buzzer sounds to indicate that one or more of the doors is not fully closed (with the vehicle having reached a speed of 3 mph [5 km/h]).


Indicates that the trunk is not fully closed. A buzzer sounds to indicate that the trunk is not fully closed (with the vehicle having reached a speed of 3 mph [5 km/h]). Indicates that the moon roof is not fully closed (with the “POWER” switch is turned OFF and the driver's door open). A buzzer also sounds.


Make sure that all of the doors are closed.


Close the trunk.


Close the moon roof.


409


5-2. Steps to take in an emergency


Warning message


Details


Correction procedure


Indicates that the parking brake is still engaged with the vehicle having reached a speed of more than 3 mph (5 km/h). A buzzer also sounds.


Indicates that the washer fluid level is low. A buzzer also sounds.


Indicates that the engine oil is sched- uled to be changed. A buzzer also sounds. Comes on approxi- mately 4500 miles (7200 km) after the engine oil is changed. (The indicator will not work properly unless the oil maintenance data has been reset). Indicates that the engine oil should be changed. A buzzer also sounds. Comes on approxi- mately 5000 miles (8000 km) after the engine oil is changed (and the oil mainte- nance data has been reset).


Release the parking brake.


Add washer fluid.


Check the engine oil, and change if neces- sary.


Check and change the engine oil.


(U.S.A. only)


(U.S.A. only)


410


5-2. Steps to take in an emergency


Warning message


Details


Correction procedure


Indicates that the hybrid battery (trac- tion battery) is low. A buzzer also sounds.


Indicates that the transmission is not in P when attempting to start the hybrid sys- tem. A buzzer also sounds.


Stop the vehicle and shift the shift lever to P.


Shift the shift lever to P before pressing the “POWER” switch.


411


5-2. Steps to take in an emergency


■Changing the engine oil (U.S.A. only)


Make sure to reset the oil change system. (→P. 342)


Messages displayed when refueling


The following messages are displayed after the fuel lid opener is pressed. If the messages do not change or are displayed continu- ously, have the vehicle checked by your Toyota dealer.


Message


Details


Preparing the vehicle for refueling. Wait a moment.


You may commence refueling. Finish refueling within 30 minutes.


Close the fuel lid.


412


5-2. Steps to take in an emergency


Other messages


If the following message is displayed, take appropriate action and confirm that the message has disappeared.


Message


Details


The driver’s door is opened when the transmis- sion is not in P with the hybrid system on. Shift the shift lever to P. A buzzer also sounds.


Follow the correction procedures.


After taking the specified steps to correct the suspected problem, check that the warning light turns off.


Interior buzzer


Exterior buzzer


Warning message


Details


Correction procedure


Once



(Comes on for 8


seconds)


Indicates that the electronic key is not present when the “POWER” switch is pressed.


Confirm the location of the electronic key.


413


5-2. Steps to take in an emergency


Interior buzzer


Exterior buzzer


Warning message


Details


Correction procedure


Indicates that a door other than the driver’s door has been opened and closed with the “POWER” switch in any mode other than OFF and the electronic key outside of the detection area. Indicates that the driver’s door has been opened and closed with the shift lever in P, the “POWER” switch in any mode other than OFF and the electronic key outside of the detection area.


Confirm the location of the electronic key.


Turn the “POWER” switch OFF or confirm the location of the electronic key.


Once


3 times


Once


3 times


414


5-2. Steps to take in an emergency


Interior buzzer


Exterior buzzer


Warning message


Details


Correction procedure


Continuous


Continuous


(Displayed alternately)


Once



Once



Indicates that the driver’s door has been opened and closed (with the shift lever not in P, the “POWER” switch in any mode other than OFF and the electronic key outside of the detection area).


• Shift the shift lever to P. • Confirm the location of the electronic key.


Indicates that the key battery is low.


Replace the battery. (→P. 370)


Indicates that a door has been opened or closed and the “POWER” switch has been turned twice to ACCESSORY mode the “POWER” switch OFF.


Press the “POWER” switch while depressing the brake pedal.


415


Warning message


Details


Correction procedure


Indicates that the electronic key does not operate prop- erly.


→P. 432


Indicates that the steering lock has not released within 3 seconds of pressing the “POWER” switch.


Press the “POWER” switch again while turning the steering wheel with the brake pedal depressed.


5-2. Steps to take in an emergency


Interior buzzer


Exterior buzzer


Once



Once



Once



416


5-2. Steps to take in an emergency If you have a flat tire


Remove the flat tire and replace it with the spare provided. ■ Before jacking up the vehicle


● Stop the vehicle on a hard, flat surface. ● Set the parking brake. ● Shift the shift lever to P. ● Stop the hybrid system. ● Turn on the emergency flashers.


■ Location of the spare tire, jack and tools


Jack handle


Jack


Transport eyelet (if equipped)


Wheel nut wrench


Spare tire


417


5-2. Steps to take in an emergency


Taking out the jack and spare tire


STEP 1


Remove the luggage floor cover.


STEP 2


Loosen the nut and remove it. Remove the spare tire cover. Loosen the bolt and remove it. Remove the jack tray.


STEP 3


Remove the hook.


418


5-2. Steps to take in an emergency


Replacing a flat tire


STEP 1


Chock the tires.


Flat tire


Wheel


chock posi-


tions


Front


Rear


Left- hand side


Right- hand side


Left- hand side


Right- hand side


Behind the rear right- hand side tire Behind the rear left- hand side tire In front of the front right-hand side tire In front of the front left-hand side tire


STEP 2


Slightly loosen the wheel nuts (one turn).


419


Turn the tire jack portion “A” by hand until the notch of the jack is in contact with the jack point.


Raise the vehicle until the tire is slightly raised off the ground.


Remove all the wheel nuts and the tire.


When resting the tire on the ground, place the tire so that the wheel design faces up to avoid scratching the wheel surface.


5-2. Steps to take in an emergency


STEP 3


STEP 4


STEP 5


420


Installing the tire


STEP 1


5-2. Steps to take in an emergency


Remove any dirt or foreign mat- ter from the wheel contact sur- face.


If foreign matter is on the wheel contact surface, the wheel nuts may loosen while the vehicle is in motion, and the tire may come off the vehicle.


STEP 2


Install the tire and loosely tighten each wheel nut by hand by approximately the same amount.


Replacing an aluminum wheel with a compact spare tire


Disc wheel seat


Tighten the nuts until the tapered portion comes into loose contact with the disc wheel seat.


Tapered portion


Replacing an aluminum wheel with an aluminum


Disc wheel


Turn the nut washers until they come into contact with the disc wheel.


Washer


421


5-2. Steps to take in an emergency


STEP 3


Lower the vehicle.


STEP 4


Firmly tighten each nut two or three times in the order shown in the illustration.


Tightening torque: 76 ft•lbf (103 N•m, 10.5 kgf•m)


STEP 5


Stow the flat tire, tire jack and all tools.


■The compact spare tire


●The compact spare tire is identified by the label “TEMPORARY USE


ONLY” on the tire sidewall. Use the compact spare tire temporarily only in an emergency.


●Make sure to check the tire pressure of the compact spare tire.


(→P. 453)


■When using the compact spare tire


As the compact spare tire is not equipped with the tire pressure warning valve and transmitter, low inflation pressure of the spare tire will not be warned. Also, if you replace the compact spare tire after the tire pressure warning light comes on, the light remains on.


422


5-2. Steps to take in an emergency


■If you have a flat front tire on a road covered with snow or ice


Install the compact spare tire on the rear of the vehicle. Perform the fol- lowing steps and fit tire chains to the front tires. STEP 1


Replace a rear tire with the compact spare tire. Replace the flat front tire with the tire removed from the rear of the vehicle. Fit tire chains to the front tires.


STEP 2


STEP 3


■After completing the tire change (U.S.A. only)


The tire pressure warning system must be reset. (→P. 353)


■Jack point guide


The jack point guides are located under the rocker panel. They indicate the jack point positions.


CAUTION


■Using the tire jack


Improper use of the tire jack may lead to death or serious injuries due to the vehicle suddenly falling off the jack. ●Do not use the tire jack for any purpose other than replacing tires or


installing and removing tire chains.


●Only use the tire jack that comes with this vehicle for replacing a flat


tire. Do not use it on other vehicles, and do not use other tire jacks for replacing tires on this vehicle.


●Always check that the tire jack is securely set to the jack point. ●Do not put any part of your body under the vehicle while it is supported


by a jack.


●Do not start or run the hybrid system while your vehicle is supported by


the jack.


423


5-2. Steps to take in an emergency


CAUTION


●Do not raise the vehicle while someone is in it. ●When raising the vehicle, do not put an object on or under the jack. ●Do not raise the vehicle to a height greater than that required to


replace the tire.


●Use a jack stand if it is necessary to get under the vehicle. Take particular care when lowering the vehicle to ensure that no one working on or near the vehicle will be injured.


■Replacing a flat tire


Observe the following precautions to reduce the risk of death or serious injury. ●Never use oil or grease on the wheel bolts or wheel nuts.


Oil and grease may cause the wheel nuts to be excessively tightened, leading to bolt or disc wheel damage. In addition, the oil or grease can cause the wheel nuts to loosen and the wheel may fall off, causing a serious accident. Remove any oil or grease from the wheel bolts or wheel nuts.


●Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103


N•m, 10.5 kgf•m) as soon as possible after changing wheels. Failure to follow these precautions could cause the nuts to loosen and the wheel may fall off, which could lead to an accident causing death or serious injury.


■When using the compact spare tire


●Remember that your compact spare tire is specifically designed for use with your vehicle. Do not use your compact spare tire on another vehicle.


●Do not use two compact spare tires simultaneously. ●Replace the compact spare tire with a standard tire as soon as possi-


ble.


●Avoid sudden acceleration, deceleration and braking, as well as sharp


cornering.


424


5-2. Steps to take in an emergency


CAUTION


■Speed limit when using the compact spare tire


Do not drive at speeds in excess of 50 mph (80 km/h) when a compact spare tire is installed on the vehicle. The compact spare tire is not designed for driving at high speeds. Failing to observe this precaution may lead to an accident causing death or seri- ous injury.


■When the compact spare tire is attached


The vehicle speed may not be correctly detected, and the following sys- tems may not operate correctly: ●ABS ●Brake assist ●VSC ●TRAC ●VDIM ●Navigation system (if equipped)


425


5-2. Steps to take in an emergency


NOTICE


■Do not drive the vehicle with a flat tire.


Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the wheel beyond repair.


■When replacing the tires


When removing or fitting the wheels, tires or the tire pressure warning valve and transmitter, contact your Toyota dealer as the tire pressure warning valve and transmitter may be damaged if not handled correctly. ■To avoid damaging the tire pressure warning valves and transmit-


ters Do not use liquid sealants on flat tires.


■Be careful when driving over bumps with the compact spare tire


installed on the vehicle. The vehicle becomes lower when driving with the compact spare tire compared to when driving with standard tires. Be careful when driving over uneven road surfaces.


■Driving with tire chains and the compact spare tire


Do not fit tire chains to the compact spare tire. Tire chains may damage the vehicle body and adversely affect driving performance.


426


5-2. Steps to take in an emergency If the hybrid system will not start


Reasons for the hybrid system not starting vary depending on the situation. Check the following and perform the appropriate proce- dure: ■ The hybrid system will not start, even though the correct


starting procedure is being followed. (→P. 135) One of the following may be the cause of the problem. ● The electronic key may not be functioning properly. (→P. 431) ● There may be a malfunction in the immobilizer system.


(→P. 87)


● There may be a malfunction in the steering lock system. ● The hybrid system may be malfunctioning due to an electrical problem such as an open circuit or a blown fuse. However, depending on the type of malfunction, an interim measure is available to start the hybrid system. (→P. 428)


■ The interior lights and headlights are dim, or the horn does


not sound or sounds at a low volume. One of the following may be the cause of the problem. ● The 12-volt battery may be discharged. (→P. 434) ● The 12-volt battery terminal connections may be loose or cor-


roded.


427


5-2. Steps to take in an emergency


■ The interior lights and headlights do not turn on, or the horn


does not sound. One of the following may be the cause of the problem. ● One or both of the 12-volt battery terminals may be discon-


nected.


● The 12-volt battery may be discharged. (→P. 434) ● There may be a malfunction in the steering lock system.


Contact your Toyota dealer if the problem cannot be repaired, or if repair procedures are unknown.


Emergency start function


When the hybrid system does not start, the following steps can be used as an interim measure to start the hybrid system if the “POWER” switch is functioning normally. STEP 1


Set the parking brake. Shift the shift lever to P. Turn the “POWER” switch to ACCESSORY mode. Press and hold the “POWER” switch for about 15 seconds while depressing the brake pedal firmly.


STEP 2


STEP 3


STEP 4


Even if the hybrid system can be started using the above steps, the system may be malfunctioning. Have the vehicle checked by your Toyota dealer.


428


5-2. Steps to take in an emergency If the shift lever cannot be shifted from P


If the shift lever cannot be shifted with your foot on the brake, there may be a problem with the shift lock system (a system to prevent accidental operation of the shift lever). Have the vehicle inspected by your Toyota dealer. The following steps may be used as an emergency measure to ensure that the shift lever can be shifted. STEP 1


Set the parking brake. Turn the “POWER” switch to ACCESSORY mode. Depress the brake pedal.


STEP 2


STEP 3


STEP 4


Pry the cover up with a flat- head screwdriver or equiva- lent.


STEP 5


Press the “POWER” switch and start the hybrid system. For your safety, keep the brake pedal depressed.


STEP 6


Press the shift lock override button.


The shift lever can be shifted while the button is pressed.


429


5-2. Steps to take in an emergency If you lose your keys


New genuine Toyota keys can be made by your Toyota dealer using the other key and the key number stamped on your key number plate.


430


5-2. Steps to take in an emergency If the electronic key does not operate properly


If communication between the electronic key and the vehicle is inter- rupted (→P. 41) or the electronic key cannot be used because the battery is depleted, the smart key system and wireless remote con- trol cannot be used. In such cases, the doors and trunk can be opened or the hybrid system can be started by following the proce- dure below.


Locking and unlocking the doors and opening the trunk with the mechanical key


Doors


Using the mechanical key (→P. 35) in order to perform the following operations:


Locks all doors Unlocks all doors Turning the key rearward unlocks the driver's door. Turning the key once again unlocks the other doors.


431


5-2. Steps to take in an emergency


Trunk


Turn the mechanical key clock- wise to open.


Changing “POWER” switch modes and starting the hybrid system


STEP 1


Shift the shift lever to P and apply the brakes.


STEP 2


Touch the Toyota emblem side of the electronic the “POWER” switch.


key


to


the key


If any of the doors is opened and closed and while is touched to the “POWER” switch, an alarm will sound to indicate that function cannot detect the electronic key.


the start


STEP 3


To change the “POWER” switch modes: Within 10 seconds of the buzzer sounding, release the brake pedal and press the “POWER” switch. Modes can be changed each time the switch is pressed. (→P. 136) To start the hybrid system: Press the “POWER” switch within 10 seconds after the buzzer sounds, keeping the brake pedal depressed.


In the event that the hybrid system still cannot be operated, contact your Toyota dealer.


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5-2. Steps to take in an emergency


■Stopping the hybrid system


Shift the shift lever to P and press the “POWER” switch as you normally do when stopping the hybrid system.


■Replacing the key battery


As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted. (→P. 370)


433


5-2. Steps to take in an emergency If the vehicle’s 12-volt battery is discharged


The following procedures may be used to start the hybrid system if the vehicle's 12-volt battery is discharged. You can call your Toyota dealer or qualified repair shop. If you have a set of jumper (or booster) cables and a second vehi- cle with a 12-volt battery, you can jump start your Toyota following the steps below. STEP 1


Open the trunk lid and remove the 12-volt battery cover. (→P. 348) In the event that the trunk opener cannot be used, use the mechanical key to open the trunk. (→P. 431)


STEP 2


Connecting the jumper cables


Positive (+) battery terminal on your vehicle Positive (+) battery terminal on the second vehicle Negative (-) battery terminal on the second vehicle Connect the jumper cable to ground on your vehicle as shown in the illustration.


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5-2. Steps to take in an emergency


STEP 3


STEP 4


STEP 5


STEP 6


Start the engine of the second vehicle. Increase the gaso- line engine speed slightly and maintain at that level for approximately 5 minutes to recharge the 12-volt battery of your vehicle. Open and close any of the doors with the “POWER” switch OFF. Maintain the engine speed of the second vehicle and turn the “POWER” switch to ON mode, then start the hybrid sys- tem. Make sure the “READY” indicator comes on. If the indicator does not comes on, contact your Toyota dealer. Once the hybrid system has started, remove the jumper cables in the exact reverse order in which they were con- nected.


Once the hybrid system starts, have the vehicle checked at your Toyota dealer as soon as possible.


■Avoiding a discharged 12-volt battery


●Turn off the headlights and the audio system while the hybrid system is


turned off.


●Turn off any unnecessary electrical components when the vehicle is run- ning at a low speed for an extended period, such as in heavy traffic, etc.


■When the 12-volt battery is removed or discharged


The hybrid system may not start. (→P. 349)


■Starting the hybrid system when the 12-volt battery is discharged


The hybrid system cannot be started by push-starting.


435


5-2. Steps to take in an emergency


CAUTION


■Avoiding 12-volt battery fires or explosions


Observe the following precautions to prevent accidentally igniting the flam- mable gas that may be emitted from the 12-volt battery. ●Make sure each jumper cable is connected to the correct terminal. ●Do not allow the ends of the jumper cable used for the “+” terminals to come into contact with any other parts or metal surface in the area, such as brackets or unpainted metal.


●Do not allow the “+” and “-” terminals of the jumper cables to come into


contact with each other.


●Do not smoke, use matches, cigarette lighters or allow open flame near


the 12-volt battery.


■12-volt battery precautions


The 12-volt battery contains poisonous and corrosive acidic electrolyte, while related parts contain lead and lead compounds. Observe the following precautions when handling the 12-volt battery. ●When working with the 12-volt battery, always wear safety glasses and take care not to allow any battery fluids (acid) to come into contact with skin, clothing or the vehicle body.


●Do not lean over the 12-volt battery. ●In the event that battery fluid comes into contact with the skin or eyes, immediately wash the affected area with water and seek medical attention. Place a wet sponge or cloth over the affected area until medical attention can be received.


●Always wash your hands after handling the 12-volt battery support, termi-


nals, and other battery-related parts.


●Do not allow children near the 12-volt battery.


436


5-2. Steps to take in an emergency


NOTICE


■When handling jumper cables


Be careful that the jumper cables do not become tangled in the cooling fans or any of the belts when connecting or disconnecting them.


437


5-2. Steps to take in an emergency If your vehicle overheats


The following may indicate that your vehicle is overheating: ● “WATER TEMP” is shown on the multi-information display:


The engine may be overheating.


● “HYBRID SYSTEM OVER HEAT” is shown on the multi-informa-


tion display: The power control unit may be overheating.


Follow the correction procedure as described below.


Correction procedures


■ If “WATER TEMP” is shown on the multi-information display STEP 1


Stop the vehicle in a safe place and turn off the air condition- ing system. Check to see if steam is coming out from under the hood. If you see steam:


STEP 2


Stop the hybrid system. Carefully lift the hood after the steam subsides and then restart the hybrid system.


If you do not see steam:


Leave the hybrid system operating and carefully lift the hood.


STEP 3


Check to see if the cooling fan is operating. If the fans are operating:


Wait until the temperature of the engine (shown on the instrument cluster) begins to fall and then stop the hybrid system.


If the fans are not operating:


Stop the hybrid system immediately and call your Toyota dealer.


438


STEP 4


STEP 5


5-2. Steps to take in an emergency


After the hybrid system has cooled down sufficiently, check the engine coolant level and inspect the radiator core (radia- tor) for any leaks.


Add engine coolant if necessary. Water can be used in an emer- gency if engine coolant is unavail- able. (→P. 450)


■ If “HYBRID SYSTEM OVER HEAT” is shown on the multi-infor-


mation display


STEP 1


STEP 2


STEP 3


Stop the vehicle in a safe place and turn off the air condition- ing system. Leave the hybrid system operating and carefully lift the hood. Check if the cooling fans are operating. If the fans are operating:


Wait until “HYBRID SYSTEM OVER HEAT” disappears and then stop the hybrid system. If the message does not disappear, call your Toyota dealer.


If the fans are not operating:


Stop the hybrid system immediately and call your local Toyota dealer.


439


5-2. Steps to take in an emergency


STEP 4


STEP 5


After the hybrid system has cooled down, check the power control unit coolant level and inspect the cooling system for leaks.


Add power control unit coolant if necessary.


Water can be used in an emer- gency if power control unit cool- ant is unavailable. (→P. 450)


Have the vehicle checked at the nearest Toyota dealer as soon as possible.


■Overheating


The following symptoms may occur when your vehicle is overheating: ●Hybrid system output decreases. ●Steam is coming from the engine area.


440


5-2. Steps to take in an emergency


CAUTION


■To prevent an accident or injury when inspecting under the hood of


your vehicle ●If steam is seen coming from under the hood, do not open the hood until the steam has subsided. The engine compartment may be very hot, caus- ing serious injury such as burns.


●With a hybrid vehicle, there are times when the gasoline engine automati- cally starts to run or the cooling fans suddenly start to operate. Do not touch or approach the rotating parts of the belt or fans. Doing so may lead to fingers, clothes or tools getting caught, resulting in an accidental injury. ●Do not loosen the coolant reservoir cap while the hybrid system and radia-


tor are hot. Serious injury, such as burns, may result from hot coolant and steam released under pressure.


NOTICE


■When adding engine/power control unit coolant


Wait until the hybrid system has cooled down before adding engine/power control unit coolant. When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys- tem too quickly can cause damage to the hybrid system.


441


5-2. Steps to take in an emergency If the vehicle becomes stuck


Carry out the following procedures if the tires spin or the vehicle becomes stuck in mud, dirt, or snow. STEP 1


Stop the hybrid system. Set the parking brake and put the shift lever in P. Remove the mud, snow, or sand from around the stuck tire. Place wood, stones or some other material to help provide traction under the tires. Restart the hybrid system. Shift the shift lever to the D or R position and carefully apply the accelerator to free the vehicle.


STEP 2


STEP 3


STEP 4


STEP 5


■Emergency hooks (if equipped)


When your vehicle becomes stuck and cannot move, the emergency hooks are used for another vehicle to pull your vehi- cle out in an emergency. Your vehicle is not designed to tow another vehicle.


CAUTION


■When attempting to free a stuck vehicle


If you choose to rock the vehicle back and forth to free it, make sure the sur- rounding area is clear, to avoid striking other vehicles, objects or persons. The vehicle may also lunge forward or lunge back suddenly as it becomes free. Use extreme caution.


■When shifting the shift lever


Be careful not to shift the shift lever with the accelerator pedal depressed. This may lead to unexpected rapid acceleration of the vehicle that may cause an accident and result in death or serious injury.


442


5-2. Steps to take in an emergency


NOTICE


■To avoid damaging the transmission and other components


●Avoid spinning the wheels. ●If the vehicle remains stuck after trying these procedures, the vehicle may


require towing to be freed.


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