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Abbreviation list Abbreviation/Acronym list


ABBREVIATIONS MEANING


Air Conditioning Anti-lock Brake System Accessory Automatic Locking Retractor Blind Spot Monitor Child Restraint System Display Electronic Control Unit Event Data Recorder Emergency Locking Retractor Electric Power Steering Gross Axle Weight Ratings Gross Vehicle Weight Rating Emission inspection and maintenance Lower Anchors and Tethers for Children Light Emitting Diode Mud and Snow Methylcyclopentadienyl Manganese Tricarbonyl Methyl Tertiary Butyl Ether On Board Diagnostics Supplemental Restraint System Tire Identification Number Tire Pressure Warning System Traction Control Vehicle Identification Number Vehicle Stability Control


A/C ABS ACC ALR BSM CRS DISP ECU EDR ELR EPS GAWR GVWR


I/M


LATCH LED M + S MMT MTBE OBD SRS TIN TPMS TRAC VIN VSC


520


For your information


Main Owner’s Manual


Please note that this manual covers all models and all equipment, including options. Therefore, you may find some explanations for equipment not installed on your vehicle. All specifications provided in this manual are current at the time of printing. However, because of the Toyota policy of continual product improvement, we reserve the right to make changes at any time without notice. Depending on specifications, the vehicle shown in the illustrations may differ from your vehicle in terms of equipment.


Noise from under vehicle after turning off the hybrid system


Approximately five hours after the hybrid system is turned off, you may hear sound coming from under the vehicle for several minutes. This is the sound of a fuel evaporation leakage check and, it does not indicate a malfunction.


Accessories, spare parts and modification of your Toyota


is not responsible


these products and


A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available on the market. You should know that Toyota does not warrant their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle. This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products could affect its performance, safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from the modification may not be covered under warranty.


for


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Installation of a mobile two-way radio system


The installation of a mobile two-way radio system in your vehicle could affect electronic systems such as: ●Multiport fuel injection system/sequential multiport fuel injection system ●Cruise control system ●Anti-lock brake system ●SRS airbag system ●Seat belt pretensioner system Be sure to check with your Toyota dealer for precautionary measures or spe- cial instructions regarding installation of a mobile two-way radio system. High voltage parts and cables on the hybrid vehicles emit approximately the same amount of electromagnetic waves as the conventional gasoline pow- ered vehicles or home electronic appliances despite of their electromagnetic shielding. Unwanted noise may occur in the reception of the mobile two-way radio.


21


Vehicle data recordings


Your Toyota is equipped with several sophisticated computers that will record certain data, such as: • Engine speed • Electric motor speed (traction motor speed) • Accelerator status • Brake status • Vehicle speed • Shift position • Hybrid battery (traction battery) status The recorded data varies according to the vehicle grade level and options with which it is equipped. Furthermore, these computers do not record con- versations, sounds or pictures. ● Data usage Toyota may use the data recorded in these computers to diagnose malfunc- tions, conduct research and development, and improve quality. Toyota will not disclose the recorded data to a third party except: • With the consent of the vehicle owner or with the consent of the lessee if



the vehicle is leased In response to an official request by the police, a court of law or a govern- ment agency


• For use by Toyota in a law suit • For research purposes where the data is not tied to a specific vehicle or


vehicle owner


● Usage of data collected through Safety Connect (U.S.mainland only) If your Toyota has Safety Connect and if you have subscribed to those ser- vices, please refer to the Safety Connect Telematics Subscription Service Agreement for information on data collected and its usage.


22


Event data recorder


This vehicle is equipped with an event data recorder (EDR). The main pur- pose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: • How various systems in your vehicle were operating; • Whether or not the driver and passenger safety belts were buckled/fas-


tened;


pedal; and,


• How far (if at all) the driver was depressing the accelerator and/or brake


• How fast the vehicle was traveling. These data can help provide a better understanding of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situ- ation occurs; no data are recorded by the EDR under normal driving condi- tions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.


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● Disclosure of the EDR data Toyota will not disclose the data recorded in an EDR to a third party except when: • An agreement from the vehicle’s owner (or the lessee for a leased vehicle)



is obtained In response to an official request by the police, a court of law or a govern- ment agency


• For use by Toyota in a law suit However, if necessary, Toyota may: • Use the data for research on vehicle safety performance • Disclose the data to a third party for research purposes without disclosing


information about the specific vehicle or vehicle owner


Scrapping of your Toyota


The SRS airbag and seat belt pretensioner devices in your Toyota contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may cause an accident such as fire. Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle.


Perchlorate Material


Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate. Your vehicle has components that may contain perchlorate. These compo- nents may include airbag, seat belt pretensioners, and wireless remote con- trol batteries.


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CAUTION


■General precautions while driving


Driving under the influence: Never drive your vehicle when under the influ- ence of alcohol or drugs that have impaired your ability to operate your vehi- cle. Alcohol and certain drugs delay reaction time, impair judgment and reduce coordination, which could lead to an accident that could result in death or serious injury. Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or pedestrians might make and be ready to avoid accidents. Driver distraction: Always give your full attention to driving. Anything that dis- tracts the driver, such as adjusting controls, talking on a cellular phone or reading can result in a collision with resulting death or serious injury to you, your occupants or others.


■General precaution regarding children’s safety


Never leave children unattended in the vehicle, and never allow children to have or use the key. Children may be able to start the vehicle or shift the vehicle into neutral. There is also a danger that children may injure themselves by playing with the windows, the moon roof, or other features of the vehicle. In addition, heat build-up or extremely cold temperatures inside the vehicle can be fatal to children.


■Disposal of the hybrid battery (traction battery)


If your vehicle is disposed of without the hybrid battery having been removed, there is a danger of serious electric shock if high voltage parts, cables and their connectors are touched. In the event that your vehicle must be disposed of, the hybrid battery must be disposed of by your Toyota dealer or a qualified service shop. If the hybrid battery is not disposed of properly, it may cause electric shock that can result in death or serious injury.


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Symbols used throughout this manual


Cautions & Notices


CAUTION


This is a warning against something which, if ignored, may cause death or serious injury to people. You are informed about what you must or must not do in order to reduce the risk of death or serious injury to yourself and others.


NOTICE


This is a warning against something which, if ignored, may cause damage to the vehicle or its equipment. You are informed about what you must or must not do in order to avoid or reduce the risk of damage to your Toyota and its equipment.


Symbols used in illustrations


Safety symbol The symbol of a circle with a slash through it means “Do not”, “Do not do this”, or “Do not let this happen”.


Arrows indicating operations


Indicates the action (pushing, turning, etc.) used to operate switches and other devices. Indicates the outcome of an operation (e.g. a lid opens).


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TABLE OF CONTENTS


1 Before driving


Information on the hybrid system and adjusting and operating features such as door locks, mirrors, and steering column.


2 When driving


Driving, stopping and safe-driving information.


3 Interior fea-


tures


Air conditioning and audio systems, as well as other in- terior features for a comfortable driving experience.


4 Maintenance


and care


Cleaning and protecting your vehicle, performing do-it- yourself maintenance, and maintenance information.


5 When trouble


arises


What to do if the vehicle needs to be towed, gets a flat tire, or is involved in an accident.


6 Vehicle


specifications


Detailed vehicle information.


7 For owners


Reporting safety defects for U.S. owners, and seat belt and SRS airbag instructions for Canadian owners


Index


Alphabetical listing of information contained in this manual.


1-1. Hybrid system Hybrid system


Your vehicle is a hybrid vehicle. It has characteristics different from conventional vehicles. Be sure you are closely familiar with the char- acteristics of your vehicle, and operate with care. The hybrid system combines the use of a gasoline engine and an electric motor (traction motor) according to driving conditions, improving fuel efficiency and reducing exhaust emissions.


Gasoline engine Electric motor (traction motor)


■ When stopped/during take-off


The gasoline engine stops when the vehicle is stopped. During start-off, the electric motor (traction motor) drives the vehicle. At slow speeds or when traveling down a gentle slope, the engine is stopped and the motor is used.


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1


1-1. Hybrid system


■ During normal driving


The gasoline engine is predominantly used. The electric motor (traction motor) charges the hybrid battery as necessary.


■ When accelerating sharply


The power of the hybrid battery (traction battery) is added to that of the gasoline engine via the electric motor (traction motor).


■ When braking (regenerative braking)


The electric motor (traction motor) charges the hybrid battery (traction battery).


Vehicle Proximity Notification System


When the gasoline engine is off while driving, a sound is produced to warn pedestrians, people riding bicycles or other people and vehicles in the surrounding area that the vehicle is approaching. The pitch of the sound adjusts according to vehicle speed. When vehicle speed is approximately 16 mph (25 km/h) or more, the warning system turns off.


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1-1. Hybrid system


■Regenerative braking


In the following situations, kinetic energy is converted to electric energy and deceleration force can be obtained in conjunction with the recharging of the hybrid battery (traction battery). ●The accelerator pedal is released. ●The brake pedal is depressed with the shift lever in D or B.


■EV indicator


The EV indicator comes on when driving the vehicle using only the electric motor (traction motor).


■Conditions in which the gasoline engine may not stop


The gasoline engine starts and stops automatically. However, it may not stop automatically in the following conditions: ●During gasoline engine warm-up ●During hybrid battery (traction battery) charging ●When the temperature of the hybrid battery (traction battery) is high or


low


●When the heater is switched on


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1


1-1. Hybrid system


■Charging the hybrid battery (traction battery)


●As the gasoline engine charges the hybrid battery (traction battery), the battery does not need to be charged from an outside source. However, if the vehicle is left parked for a long time the hybrid battery will slowly dis- charge. For this reason, be sure to drive the vehicle at least once every few months for at least 30 minutes or 10 miles (16 km). If the hybrid bat- tery becomes fully discharged and you are unable to jump-start the vehi- cle with the 12-volt battery, contact your Toyota dealer.


●If the shift lever is in N, the hybrid battery (traction battery) will not be charged. Always put the shift lever in P when the vehicle is stopped. When driving in heavy traffic, operate the vehicle with the shift lever in D or B to avoid discharging the battery.


■Charging the 12-volt battery


→P. 463


■After the 12-volt battery has discharged or has been changed or


removed The gasoline engine may not stop even if the vehicle is running on the hybrid battery (traction battery). If this continues for a few days, contact your Toyota dealer.


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1-1. Hybrid system


■Sounds and vibrations specific to a hybrid vehicle


There may be no engine sounds or vibration even though the vehicle is able to move. Always shift the shift lever to P when parked. The following sounds or vibrations may occur when the hybrid system is operating and are not a malfunction: ●Motor sounds may be heard from the engine compartment. ●Sounds may be heard from the hybrid battery (traction battery) behind


the rear seats when the hybrid system starts or stops.


●Sounds from the hybrid system may be heard when the trunk lid is open. ●Sounds may be heard from the transmission when the hybrid system


starts or stops.


●Engine sounds may be heard when accelerating sharply. ●Sounds may be heard due to regenerative braking when the brake pedal


is depressed.


●Vibration may be felt when the gasoline engine starts or stops. ●Cooling fan sounds may be heard from the air intake vent beside the rear


left seat.


■Vehicle Proximity Notification System


In the following cases, the Vehicle Proximity Notification System sound may be difficult for pedestrians, people riding bicycles or other people and vehi- cles in the surrounding area to hear: ●When there is a lot of noise in the vicinity ●When it is raining or during strong winds ●When in the area surrounding the rear of the vehicle, rather than in front


of the vehicle


■Maintenance, repair, recycling, and disposal


Contact your Toyota dealer regarding maintenance, repair, recycling and dis- posal. Do not dispose of the vehicle yourself.


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1-1. Hybrid system Hybrid system precautions


Take care when handling the hybrid system, as it contains a high voltage system (about 650V at maximum) as well as parts that become extremely hot when the hybrid system is operating. Obey the caution labels attached to the vehicle.


Air conditioning compressor Power control unit with DC/ DC converter High voltage cables (orange) Hybrid battery (traction bat- tery)


Service plug Electric motor motor) Caution label


(traction


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1-1. Hybrid system


Hybrid battery air vent


There is an air intake vent beside the rear left seat for the purpose the hybrid battery of cooling If (traction battery). the vent becomes blocked, the hybrid battery may overheat, leading to a reduction in hybrid battery out- put.


Emergency shut off system


When a certain level of impact is detected by the impact sensor, the emergency shut off system blocks off the high voltage current and stops the fuel pump to minimize the risk of electrocution and fuel leakage. If the emergency shut off system activates, your vehicle will not restart. To restart the hybrid system, contact your Toyota dealer.


Hybrid warning message


A message is automatically displayed when a malfunction occurs in the hybrid system or an improper operation is attempted.


If a warning message is shown on the multi-information display, read the message and follow the instructions. (→P. 423)


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1-1. Hybrid system


■If a warning light comes on, a warning message is displayed, or the 12-


volt battery has been disconnected The hybrid system may not start. In that case, try to start the system again. If the “READY” indicator does not come on, contact your Toyota dealer.


■Running out of fuel


When the vehicle has run out of fuel and the hybrid system cannot be started, refuel the vehicle with at least enough gasoline to make the low fuel level warning light (→P. 416) go off. If there is only a small amount of fuel, the hybrid system may not be able to start. (The minimum amount of fuel to add to make the low fuel level warning light go out is about 3.0 gal. [11.3 L, 2.5 Imp. gal] when the vehicle is on a level surface. This value may vary when the vehicle is on a slope.)


■Electromagnetic waves


●High voltage parts and cables on the hybrid vehicles incorporate electro- magnetic shielding, and therefore emit approximately the same amount of electromagnetic waves as conventional gasoline powered vehicles or home electronic appliances.


●Your vehicle may cause sound interference in some third party-produced


radio parts.


■Hybrid battery (traction battery)


The hybrid battery (traction battery) has a limited service life. The lifespan of the hybrid battery (traction battery) can change in accordance with driving style and driving conditions.


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1-1. Hybrid system


CAUTION


■High voltage precautions


The vehicle has high voltage DC and AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very dangerous and can cause severe burns and electric shock that may result in death or serious injury. ●Never touch, disassemble, remove or replace the high voltage parts,


cables or their connectors.


●The hybrid system will become hot after starting as the system uses high voltage. Be careful of both the high voltage and the high temperature, and always obey the caution labels attached to the vehicle.


●Never try to open the service plug access hole located in the luggage compartment. The service plug is used only when the vehicle is serviced and is subject to high voltage.


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1


1-1. Hybrid system


CAUTION


■Road accident cautions


Observe the following precautions to reduce the risk of death or serious injury: ●Pull your vehicle off the road, shift the shift lever to P, apply the parking


brake, and turn the hybrid system off.


●Do not touch the high voltage parts, cables or connectors. ●If electric wires are exposed inside or outside your vehicle, an electric


shock may occur. Never touch exposed electric wires.


●If a fluid leak occurs, do not touch the fluid as it may be strong alkaline electrolyte from the hybrid battery (traction battery). If it comes into contact with your skin or eyes, wash it off immediately with a large amount of water or, if possible, boric acid solution. Seek immediate medical attention.


●If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible. Never use a fire extinguisher that is not meant for electric fires. Using even a small amount of water may be dangerous.


●If your vehicle needs to be towed, do so with the front wheels raised. If the wheels connected to the electric motor (traction motor) are on the ground when towing, the motor may continue to generate electricity. This may cause a fire. (→P. 409)


●Carefully inspect the ground under the vehicle. If you find that liquid has leaked onto the ground, the fuel system may have been damaged. Leave the vehicle as soon as possible.


■Nickel-metal hydride battery


Your vehicle contains a sealed nickel-metal hydride battery. If disposed of improperly, it is hazardous to the environment and there is a risk of severe burns and electrical shock that may result in death or serious injury.


■Emergency shut off system


●Carefully check to see if there are exposed high voltage parts or cables.


Never touch the parts or cables. (→P. 33)


●Carefully inspect the ground under the vehicle. If you find that liquid has leaked onto the ground, the fuel system may have been damaged. Leave the vehicle as soon as possible.


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1-1. Hybrid system


NOTICE


■Hybrid battery air vent


●Do not place foreign objects over or in front of the air vent. The hybrid bat-


tery (traction battery) may overheat and be damaged.


●Clean the air vent regularly to prevent the hybrid battery (traction battery)


from overheating.


●Do not wet the air vent as this may cause a short circuit and damage the


hybrid battery (traction battery).


●Do not carry large amounts of water such as water cooler bottles in the vehicle. If water spills onto the hybrid battery (traction battery), the battery may be damaged.


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1-1. Hybrid system Energy monitor/consumption screen


You can view the status of your hybrid system on the multi-informa- tion display and the navigation system or Display Audio system.


system


Navigation (if equipped) or Display Audio system (if equipped) Multi-information display


Energy monitor


Navigation system (if equipped) STEP 1


Press “INFO APPS”.


STEP 2


Touch “Fuel Consumption” on the “Information” screen.


If the “Trip Information” or “Past Record” screen is displayed, touch “Energy”.


39


1-1. Hybrid system


Display Audio system (if equipped)


Press “CAR”.


If the “Trip Information” or “Past Record” screen is displayed, touch “Energy”.


Push the “DISP” switch on the steering wheel several times to select the energy monitor dis- play. (→P. 185)


Multi-information display


Navigation system or Display Audio system


Multi-information


display


Navigation system


When the vehi- cle is powered by the electric motor (traction motor)


Display Audio system


40


1-1. Hybrid system


Navigation system or Display Audio system


Multi-information


display


Navigation system


When the vehi- cle is powered by the gasoline engine


Display Audio system


Navigation system


Display Audio system


When the vehi- cle is powered by both the gas- oline engine and the electric motor (traction motor)


41


1-1. Hybrid system


Navigation system or Display Audio system


Multi-information


display


Navigation system


When the vehi- cle is charging the hybrid bat- tery (traction battery)


Display Audio system


Navigation system


When there is no energy flow


Display Audio system


42


1-1. Hybrid system


Navigation system or Display Audio system


Multi-information


display


Navigation system


Hybrid battery (traction bat- tery) status


Low Full Display Audio system


Low


Full


Low


Full


43


1-1. Hybrid system


Trip Information screen (Navigation system or Display Audio system)


Navigation system STEP 1


STEP 2


STEP 3


Press “INFO APPS”. (→P. 39) Touch “Fuel Consumption” on the information screen. If “Energy Monitor” screen is displayed, touch “Fuel Con- sumption”. If “Past Record” screen is displayed, touch “Trip Information”.


Fuel consumption in the past 15 minutes Displays the average vehicle speed since the hybrid system was started. time Displays since the hybrid system was started. Cruising range Regenerated energy past 15 minutes One symbol indicates 50 Wh. Up to 5 symbols are shown. The image is example only, and may vary slightly from actual conditions.


the elapsed


the


in


44


1


1-1. Hybrid system


Display Audio system Press “CAR”. (→P. 39)


If the “Energy Monitor” or “Past Record” screen is displayed, touch “Trip Information”.


Fuel consumption in the past 15 minutes Displays the average vehicle speed since the hybrid system was started. Displays time since the hybrid system was started. Cruising range Regenerated energy past 15 minutes One symbol indicates 30 Wh. Up to 5 symbols are shown. The image is example only, and may vary slightly from actual conditions.


the elapsed


the


in


45


1-1. Hybrid system


Past record screen (Navigation system or Display Audio system)


Navigation system STEP 1


STEP 2


STEP 3


Press “INFO APPS”. (→P. 39) Touch “Fuel Consumption” on the information screen. If “Energy Monitor” screen is displayed, touch “Fuel Con- sumption”. If “Trip Information” screen is displayed, touch “Past Record”.


Best past fuel consumption Update The average fuel consumption and graph are updated, and a new average fuel consumption record begins. Average fuel consumption Displays a maximum of five past record of the average fuel con- sumption.


The image is example only, and may vary slightly from actual conditions.


46


1


1-1. Hybrid system


Display Audio system Press “CAR”. (→P. 39)


If the “Energy Monitor” or “Trip Information” screen is displayed, touch “Past Record”.


Best past fuel consumption Update The average fuel consumption and graph are updated, and a new average fuel consumption record begins. Average fuel consumption Displays a maximum of five past record of the average fuel con- sumption.


The image is example only, and may vary slightly from actual conditions.


■Resetting the consumption data


Selecting “Clear” on the “Trip Information” screen will reset the fuel con- sumption and the regenerated energy for the past 15 minutes. Selecting “Clear” on the “Past Record” screen will reset the past records and best past fuel consumption. Selecting “Yes” on the following screen will confirm reset- ting of all the data.


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1-1. Hybrid system Hybrid vehicle driving tips


For economical and ecological driving, pay attention to the following points: ■ Using Eco drive mode


(→P. 170)


■ Use of the Hybrid System Indicator


More Eco-friendly driving is possible by keeping the Hybrid System Indicator needle within the Eco area.


■ When braking the vehicle


Make sure to operate the brakes gently and in good time. A greater amount of electrical energy can be retained when slowing down.


■ Delays


Repeated acceleration and deceleration, as well as long waits at traffic lights, will lead to bad fuel consumption. Check traffic reports before leaving and avoid delays as much as possible. When encountering a delay, gently release the brake pedal to allow the vehicle to move for- ward slightly while avoiding overuse of the accelerator pedal. Doing so can help control excessive gasoline consumption.


■ Highway driving


Control your speed and keep at a constant speed. Also, before stop- ping at a toll booth or similar, allow plenty of time to release the acceler- ator and gently apply the brakes. A greater amount of electrical energy can be retained when slowing down.


■ Air conditioning


Use the air conditioning only when necessary. Doing so can help con- trol excessive gasoline consumption. In summer: In high temperatures, use the recirculated air mode. Doing so will help to reduce the burden on the air conditioning and reduce fuel consumption as well. In winter: Because the gasoline engine will not automatically cut out until the gasoline engine and the interior of the vehicle are warm, it will consume fuel. Also, fuel consumption can be improved by avoiding overuse of the heater.


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1-1. Hybrid system


■ Checking tire inflation pressure


Make sure to check the tire inflation pressure frequently. Improper tire inflation pressure can cause poor fuel consumption. Also, as snow tires can cause large amounts of friction, their use on dry roads can lead to poor fuel consumption. Use a tire that is appropriate for the season.


■ Luggage


Carrying heavy luggage can lead to poor fuel consumption. Avoid car- rying unnecessary luggage. Installing a large roof rack can also cause poor fuel consumption.


■ Warming up before driving


Since the gasoline engine starts up and cuts out automatically when cold, warming up the engine is unnecessary. Moreover, frequently driv- ing short distances will cause the engine to repeatedly warm up, which can lead to poor fuel consumption.


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1-2. Key information Keys


The following keys are provided with the vehicle.


Electronic keys • Operating the smart key


system (→P. 53)


• Operating


the wireless


remote control function (→P. 66)


Mechanical keys Key number plate


To take out the mechanical key, push the release button and take the key out.


The mechanical key can only be inserted in one direction, as the key only has grooves on one side. If the key cannot be inserted in a lock cylinder, turn it over and re-attempt to insert it. After using the mechanical key, store it in the electronic key. Carry the mechanical key together with the electronic key. If the electronic key battery is depleted or the entry function does not operate properly, you will need the mechanical key. (→P. 458)


Using the mechanical key


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1-2. Key information


■When required to leave the vehicle’s key with a parking attendant


Lock the glove box as circumstances demand. (→P. 290) Remove the mechanical key for your own use and provide the attendant with the electronic key only.


■Key number plate


Keep the plate in a safe place such as your wallet, not in the vehicle. In the event that a mechanical key is lost, a new key can be made at your Toyota dealer using the key number plate. (→P. 457)


■When riding in an aircraft


When bringing a key with wireless remote control function onto an aircraft, make sure you do not press any buttons on the key while inside the aircraft cabin. If you are carrying the key in your bag etc., ensure that the buttons are not likely to be pressed accidentally. Pressing a button may cause the key to emit radio waves that could interfere with the operation of the aircraft.


NOTICE


■To prevent key damage


Observe the following: ●Do not drop the keys, subject them to strong shocks or bend them. ●Do not expose the keys to high temperatures for long periods of time. ●Do not get the keys wet or wash them in an ultrasonic washer etc. ●Do not attach metallic or magnetic materials to the keys or place the keys


close to such materials.


●Do not disassemble the keys. ●Do not attach a sticker or anything else to the surface of the key. ●Do not place the keys near objects that produce magnetic fields, such as TVs, audio systems and glass top ranges, or medical electrical equipment, such as low-frequency therapy equipment.


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1-2. Key information


NOTICE


■Carrying the electronic key on your person


Carry the electronic key 3.9 in. (10 cm) or more away from electric appli- ances that are turned on. Radio waves emitted from electric appliances within 3.9 in. (10 cm) of the electronic key may interfere with the key, causing the key to not function properly.


■In case of a smart key system malfunction or other key-related prob-


lems Take your vehicle with all the electronic keys provided with your vehicle to your Toyota dealer.


■When a vehicle key is lost


If the key remains lost, the risk of vehicle theft increases significantly. Visit your Toyota dealer immediately with all remaining electronic keys that was provided with your vehicle.


52


1-3. Opening, closing and locking the doors and trunk Smart key system


The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. (The driver should always carry the electronic key.)


Electronic key


Electronic key


Electronic key


Unlocks and locks the doors (→P. 54) Unlocks the trunk (→P. 54) Starts the hybrid system (→P. 159)


53


1-3. Opening, closing and locking the doors and trunk


Unlocking and locking the doors (front door handles only)


Grip the driver’s door handle to unlock the door.* (Grip the pas- senger’s door handle to unlock all doors.)


Make sure to touch the sensor on the back of the handle. The doors cannot be unlocked for 3 seconds after the doors are locked. *: The door unlock settings can be


changed. (→P. 58)


the


lock sensor


Touch (the indentation on the side of the door handle) to lock the doors.


Unlocking the trunk


Press the button to unlock the trunk.


54


1-3. Opening, closing and locking the doors and trunk


Antenna location and effective range


■ Antenna location


Antennas outside the cabin Antenna outside the trunk Antenna inside the trunk Antennas inside the cabin


55


1-3. Opening, closing and locking the doors and trunk


■ Effective range (areas within which the electronic key is


detected)


(Only


When locking or unlocking the doors The system can be operated when the electronic key is within about 2.3 ft. (0.7 m) of either of the front outside door handles. the doors detecting the key can be operated.) When unlocking the trunk The system can be operated when the electronic key is within about 2.3 ft. (0.7 m) of the trunk release button. When starting the hybrid system changing “POWER” switch modes The system can be operated when the electronic key is inside the vehicle.


or


■Operation signals


Doors: A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked. (Locked: Once; Unlocked: Twice) Trunk: A buzzer sounds to indicate that the trunk has been unlocked.


56


1-3. Opening, closing and locking the doors and trunk


■When the door cannot be locked by the lock sensor


Use your palm to touch the lock sensor.


■Alarms and warning indicators


A combination of exterior and interior alarms as well as warning messages shown on the multi-information display is used to prevent theft of the vehicle and accidents resulting from erroneous operation. Take appropriate mea- sures in response to any warning message on the multi-information display. (→P. 433) The following table describes circumstances and correction procedures when only alarms are sounded.


Alarm


Situation


Exterior alarm sounds once for 5 seconds


Interior alarm sounds continu- ously


The trunk was closed while the electronic key was still inside the trunk and all the doors were locked. An attempt was made to lock the vehicle while a door was open. The “POWER” switch was turned to ACCESSORY mode while the driver’s door was open (or the driver’s door was opened while the “POWER” switch was in ACCESSORY mode).


Correction procedure Retrieve the elec- tronic key from the trunk and close the trunk lid. Close all of the doors and lock the doors again.


Turn the “POWER” switch off and close the driver’s door.


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1-3. Opening, closing and locking the doors and trunk


■Security feature


If a door is not opened within approximately 60 seconds after the vehicle is unlocked, the security feature automatically locks the vehicle again. (How- ever, depending on the location of the electronic key, the key may be detected as being in the vehicle. In this case, vehicle may be unlocked.)


■Switching the door unlock function


It is possible to set which doors the entry function unlocks using the wireless remote control. STEP 1


Turn the “POWER” switch off.


STEP 2


When the indicator light on the key surface is not on, press and hold for about 5 seconds while pressing and holding


, or


The setting changes each time an operation is performed, as shown below. (When changing the setting continuously, release the buttons, wait for at least 5 seconds, and repeat step 2.)


Multi-information


display


Unlocking doors


Beep


Holding the driver's door handle unlocks only the driver's door. Holding the front passen- ger’s door handle unlocks all the doors. Holding either front door handle unlocks all the doors.


Exterior: Beeps 3 times Interior: Beeps once


Exterior: Beeps twice Interior: Beeps once


Vehicles with an alarm system: To prevent unintended triggering of the alarm, unlock the doors using the wireless remote control and open and close a door once after the settings have been changed. (If a door is not opened within 60 seconds after is pressed, the doors will be locked again and the alarm will automatically be set.) In case that the alarm is triggered, immediately stop the alarm. (→P. 110)


58


1


1-3. Opening, closing and locking the doors and trunk


■Battery-saving function


The battery-saving function will be activated in order to prevent the elec- tronic key battery and the 12-volt battery from being discharged while the vehicle is not in operation for a long time. ●In the following situations, the smart key system may take some time to


unlock the doors. • The electronic key has been left in an area of approximately 6 ft. (2 m)


of the outside of the vehicle for 10 minutes or longer.


• The smart key system has not been used for 5 days or longer.


●If the smart key system has not been used for 14 days or longer, the doors cannot be unlocked at any doors except the driver’s door. In this case, take hold of the driver’s door handle, or use the wireless remote control or the mechanical key, to unlock the doors.


■Electronic Key Battery-Saving Function


When battery-saving mode is set, battery depletion is minimized by stopping the electronic key from emitting radio waves.


twice while pressing and . Confirm that the electronic


Press holding key indicator flashes 4 times. While the battery-saving mode is set, the smart key system cannot be used. To cancel the function, press any of the elec- tronic key buttons.


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1-3. Opening, closing and locking the doors and trunk


■Conditions affecting operation


The smart key system uses weak radio waves. In the following situations, the communication between the electronic key and the vehicle may be affected, preventing the smart key system, wireless remote control and engine immobilizer system from operating properly. (Ways of coping: →P. 458) ●When the electronic key battery is depleted ●Near a TV tower, electric power plant, gas station, radio station, large dis- play, airport or other facility that generates strong radio waves or electri- cal noise


●When the electronic key is in contact with, or is covered by the following


metallic objects • Cards to which aluminum foil is attached • Cigarette boxes that have aluminum foil inside • Metallic wallets or bags • Coins • Hand warmers made of metal • Media such as CDs and DVDs


●When other wireless key (that emit radio waves) is being used nearby ●When carrying the electronic key together with the following devices that


emit radio waves • A portable radio, cellular phone, cordless phone or other wireless com-


munication device


waves


• Another vehicle’s electronic key or a wireless key that emits radio


• Personal computers or personal digital assistants (PDAs) • Digital audio players • Portable game systems


●If window tint with a metallic content or metallic objects are attached to


the rear window


●When the electronic key is placed near a battery charger or electronic


devices


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1-3. Opening, closing and locking the doors and trunk


■Notes for the entry function


●Even when the electronic key is within the effective range (detection


areas), the system may not operate properly in the following cases: • The electronic key is too close to the window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.


• The electronic key is near the ground or in a high place, or too close to


the rear bumper center when the trunk is unlocked.


• The electronic key is on the instrument panel, rear package tray or floor, or in the door pockets or glove box when the hybrid system is started or “POWER” switch modes are changed.


●Do not leave the electronic key on top of the instrument panel or near the door pockets when exiting the vehicle. Depending on the radio wave reception conditions, it may be detected by the antenna outside the cabin and the door will become lockable from the outside, possibly trapping the electronic key inside the vehicle.


●As long as the electronic key is within the effective range, the doors may


be locked or unlocked by anyone.


●Even if the electronic key is not inside the vehicle, it may be possible to


start the hybrid system if the electronic key is near the window.


●The doors may unlock if a large amount of water splashes on the door handle, such as in the rain or in a car wash when the electronic key is within the effective range. (The door will automatically be locked after approximately 60 seconds if the doors are not opened and closed.)


●Gripping the door handle when wearing a glove may not unlock the door. ●If the wireless remote control is used to lock the doors when the elec- tronic key is near the vehicle, there is a possibility that the door may not be unlocked by the entry function. (Use the wireless remote control to unlock the doors.)


●A sudden approach to the effective range or door handle may prevent the doors from being unlocked. In this case, return the door handle to the original position and check that the doors unlock before pulling the door handle again.


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1-3. Opening, closing and locking the doors and trunk


■Notes for locking the doors


●Touching the door lock sensor while wearing gloves may delay or prevent


lock operation. Remove the gloves and touch the lock sensor again.


●When the lock operation is performed using the lock sensor, recognition signals will be shown up to two consecutive times. After this, no recogni- tion signals will be given.


●If the door handle becomes wet while the electronic key is within the effective range, the door may lock and unlock repeatedly. In that case, follow the following correction procedures to wash the vehicle: • Place the electronic key in a location 6 ft. (2 m) or more away from the


vehicle. (Take care to ensure that the key is not stolen.)


• Set the electronic key to battery-saving mode to disable the smart key


system. (→P. 59)


●If the electronic key is inside the vehicle and a door handle becomes wet during a car wash, a message may be shown on the multi-information display and a buzzer will sound outside the vehicle. To turn off the alarm, lock all the doors.


●The lock sensor may not work properly if it comes into contact with ice,


snow, mud, etc. Clean the lock sensor and attempt to operate it again.


■Notes for the unlocking function


●A sudden approach to the effective range or door handle may prevent the doors from being unlocked. In this case, return the door handle to the original position and check that the doors unlock before pulling the door handle again.


●Gripping the door handle when wearing a glove may not unlock the door. Remove the gloves and touch the sensor on the back of the handle again.


●If the door handle becomes wet while the electronic key is within the effective range, the door may lock and unlock repeatedly. In that case, follow the following correction procedures to wash the vehicle: • Place the electronic key in a location 6 ft. (2 m) or more away from the


vehicle. (Take care to ensure that the key is not stolen.)


• Set the electronic key to battery-saving mode to disable the smart key


system. (→P. 59)


●If there is another electronic key in the detection area, it may take slightly


longer to unlock the doors after the door handle is gripped.


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1


1-3. Opening, closing and locking the doors and trunk


■When the vehicle is not driven for extended periods


●To prevent theft of the vehicle, do not leave the electronic key within 6 ft.


(2 m) of the vehicle.


●The smart key system can be deactivated in advance. (→P. 498)


■Alarm (if equipped)


Using the smart key system to lock the doors will set the alarm system. (→P. 110)


■To operate the system properly


Make sure to carry the electronic key when operating the system. Do not get the electronic key too close to the vehicle when operating the system from the outside of the vehicle. Depending on the position and holding condition of the electronic key, the key may not be detected correctly and the system may not operate properly. (The alarm may go off accidentally, or the door lock prevention function may not operate.)


■If the smart key system does not operate properly


●Locking and unlocking the doors: Use the mechanical key. (→P. 458) ●Starting the hybrid system: →P. 458


■Electronic key battery depletion


●The standard battery life is 1 to 2 years. ●If the battery becomes low, an alarm will sound in the cabin when the


hybrid system stops. (→P. 433)


●As the electronic key always receives radio waves, the battery will become depleted even if the electronic key is not used. The following symptoms indicate that the electronic key battery may be depleted. Replace the battery when necessary. (→P. 382) • The smart key system or the wireless remote control does not operate. • The detection area becomes smaller. • The LED indicator on the key surface does not turn on.


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1-3. Opening, closing and locking the doors and trunk


●To avoid serious deterioration, do not leave the electronic key within 3 ft. (1 m) of the following electrical appliances that produce a magnetic field: • TVs • Personal computers • Cellular phones, cordless phones and battery chargers • Recharging cellular phones or cordless phones • Glass top ranges • Table lamps


■When the electronic key battery is fully depleted


→P. 382


■If the smart key system has been deactivated in a customized setting ●Locking and unlocking the doors: Use the wireless remote control or


mechanical key. (→P. 66, 458)


●Starting the hybrid system and changing “POWER” switch modes:


→P. 459


●Stopping the hybrid system: →P. 159


■Customization that can be configured at Toyota dealer


Settings (e. g. smart key system) can be changed. (Customizable features: →P. 498)


■Certification for the smart key system


U.S.A. FCC ID: NI4TMLF10-4
FCC ID: NI4TMLF10-5
FCC ID: HYQ23AAB FCC ID: HYQ14FBA NOTE: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC WARNING: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.


64


1-3. Opening, closing and locking the doors and trunk


Canada NOTE: Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, includ- ing interference that may cause undesired operation of the device.


CAUTION


■Caution regarding interference with electronic devices


●People with implanted pacemakers or cardiac defibrillators should keep


away from the smart key system antennas. (→P. 55) The radio waves may affect the operation of such devices. If necessary, the entry function can be disabled. Ask your Toyota dealer for details, such as the frequency of radio waves and timing of emitting the radio waves. Then, consult your doctor to see if you should disable the entry function.


●Users of any electrical medical device other than implanted pacemakers and implanted cardiac defibrillators should consult the manufacturer of the device for information about its operation under the influence of radio waves. Radio waves could have unexpected effects on the operation of such medical devices.


Ask your Toyota dealer for details for disabling the entry function.


65


1-3. Opening, closing and locking the doors and trunk Wireless remote control


The wireless remote control can be used to lock and unlock the vehi- cle.


Locks all the doors Unlocks all the doors Pressing the button unlocks the driver’s door. Pressing the button again within 5 seconds unlocks the other doors. Opens the driver’s window and moon roof (press and hold)* Unlocks the trunk (press and hold) Sounds the alarm (press and hold)


*: This setting must be custom-


ized at your Toyota dealer.


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1-3. Opening, closing and locking the doors and trunk


■Operation signals


Doors: A buzzer sounds and the emergency flashers flash to indicate that


the doors have been locked/unlocked. (Locked: Once; Unlocked: Twice)


Trunk: A buzzer sounds to indicate that the trunk has been unlocked. Driver’s window and moon roof: A buzzer sounds to indicate that the driver’s


window and moon roof are opening.


■Door lock buzzer


If an attempt to lock the doors is made when a door is not fully closed, a buzzer sounds continuously. Fully close the door to stop the buzzer, and lock the vehicle once more.


■Panic mode


When is pressed for longer than about one second, an alarm will sound intermittently and the vehicle lights will flash to deter any person from trying to break into or damage your vehicle. To stop the alarm, press any button on the electronic key.


■Security feature


→P. 58


■Alarm (if equipped)


Using the wireless remote control to lock the doors will set the alarm system. (→P. 110)


■Conditions affecting operation


→P. 60


■If the wireless remote control does not operate properly


Locking and unlocking the doors: Use the mechanical key. (→P. 458)


■Electronic key battery depletion


→P. 63


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1-3. Opening, closing and locking the doors and trunk


■When the electronic key battery is fully depleted


→P. 382


■Confirmation of the registered key number


The number of keys already registered to the vehicle can be confirmed. Ask your Toyota dealer for details.


■Customization that can be configured at Toyota dealer


Settings (e.g. trunk unlocking function) can be changed. (Customizable features: →P. 498)


■Certification for wireless remote control


U.S.A. FCC ID: NI4TMLF10-4
FCC ID: NI4TMLF10-5
FCC ID: HYQ23AAB FCC ID: HYQ14FBA NOTE: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC WARNING: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Canada NOTE: Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, includ- ing interference that may cause undesired operation of the device.


68


1-3. Opening, closing and locking the doors and trunk Doors


The vehicle can be locked and unlocked using the entry function, wireless remote control or door lock switch. ■ Entry function


→P. 53


■ Wireless remote control


→P. 66


■ Door lock switch


■ Inside lock button


Locks all the doors Unlocks all the doors


Unlocks the door Locks the door The front doors can be opened by pulling the inside handle even if the lock buttons are in the lock position.


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1-3. Opening, closing and locking the doors and trunk


Locking the doors from the outside without a key


STEP 1


Move the inside lock button to the lock position. Close the door.


STEP 2
The door cannot be locked if the “POWER” switch is in ACCESSORY or ON mode, or the electronic key is left inside the vehicle.


The key may not be detected correctly and the door may be locked.


Rear door child-protector lock


The door cannot be opened from inside the vehicle when the lock is set.


Unlock Lock These locks can be set to prevent children from opening the rear doors. Push down on each rear door switch to lock both rear doors.


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1-3. Opening, closing and locking the doors and trunk


Automatic door locking and unlocking systems


The following functions can be set or cancelled:


Function


Shift position linked door locking function Shift position linked door unlocking function


Speed linked door lock- ing function


Driver's door linked door unlocking function


Operation


Shifting the shift lever out of P locks all doors. Shifting the shift lever to P unlocks all the doors. All the doors are locked when the vehicle speed is approximately 12 mph (20 km/h) or higher. All the doors are unlocked when the driver's door is opened within 10 seconds after turning the “POWER” switch off.


■ Setting and canceling the functions (vehicles without naviga-


tion system and Display Audio system) To switch between setting and canceling, follow the procedure below.


STEP 1


Close all the doors and turn the “POWER” switch to ON mode. (Perform step 2 within 10 seconds.)


STEP 2


Shift the shift lever to P or N, and press and hold the driver's door lock switch ( ) for approximately 5 seconds and then release.


or


to


corresponding


The shift lever and switch posi- tions the desired function to be set are shown in the following table. Use the same procedure to can- cel the function.


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1-3. Opening, closing and locking the doors and trunk


Function


Shift lever position


Driver’s door lock switch position


Shift position linked door lock- ing function Shift position linked door unlocking function Speed linked door locking func- tion Driver's door linked door unlock- ing function


When the setting or canceling operation is complete, all the doors are locked and then unlocked.


■Using the mechanical key


The doors can also be locked and unlocked with the mechanical key. (→P. 458)


■If a wrong key is used


The key cylinder rotates freely to isolate inside mechanism.


■If the smart key system has been deactivated in a customized setting


Use the wireless remote control or mechanical key. (→P. 66, 458)


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