2000 Pontiac Grand PRIX Owners Manual

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

Scheduled Maintenance

82,500 Miles (137 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

90,000 Miles (150 000 km) j Replace engine air cleaner filter.

An Emission Control Service.

j For supercharged engines only: Check the supercharger oil level and add oil as

needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote[.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

97,500 Miles (162 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

100,000 Miles (166 000 km) j Inspect spark plug wires.

An Emission Control Service.

j Replace spark plugs.

An Emission Control Service.

j Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches

90_F (32_C) or higher.

– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service.

j If you haven’t used your vehicle under severe service conditions listed

previously and, therefore, haven’t changed your automatic transaxle fluid, change both the fluid and filter.

150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

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DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill.

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOLR coolant mixture if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month

Tire Inflation Check Make sure tires are inflated to the correct pressures. Don’t forget to check your spare tire. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

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Automatic Transaxle Check Check the transaxle fluid level; add if needed. See “Automatic Transaxle Fluid” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year

Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.

Body Lubrication Service Lubricate all hood hinges, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, door hinges, rear compartment, glove box door, console door and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

At Least Twice a Year

Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index.

Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. (See “Recommended Fluids and Lubricants” in the Index.)

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Starter Switch Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake (see “Parking

Brake” in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter

should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

Automatic Transaxle Shift Lock Control System Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake (see “Parking Brake”

in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN

position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

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Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. D The key should turn to LOCK only when the shift

lever is in PARK (P).

D The key should come out only in LOCK.

Parking Brake and Automatic Transaxle PARK (P) Mechanism Check

CAUTION:

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. D To check the parking brake’s holding ability: With

the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

D To check the PARK (P) mechanism’s holding ability:

With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

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Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

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Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables.

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

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Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

USAGE Engine Oil

Engine Coolant

FLUID/LUBRICANT Engine Oil with the American Petroleum Institute Certified For Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index.

50/50 mixture of clean, drinkable water and use only GM GoodwrenchR DEX-COOLR or HavolineR DEX-COOLR Coolant. See “Engine Coolant” in the Index.

USAGE Hydraulic Brake System

Windshield Washer Solvent

Power Steering System

Automatic Transaxle Key Lock Cylinders

FLUID/LUBRICANT Delco Supreme 11R Brake Fluid (GM Part No. 12377967 or equivalent DOT-3 Brake Fluid). GM OptikleenR Washer Solvent (GM Part No. 1051515) or equivalent. GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 1050017 - 1 quart, or equivalent). DEXRONR-III Automatic Transmission Fluid. Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

7-21

USAGE Supercharger

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl

FLUID/LUBRICANT Supercharger Oil (GM Part No. 12345982). See “Supercharger Oil” in the Index. LubriplateR Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

USAGE Hood and Door Hinges

Weatherstrip Conditioning

FLUID/LUBRICANT Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent). Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

7-22

Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and

Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-23

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-24

Section 8 Customer Assistance Information

Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

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Pontiac Cares What Makes Up Pontiac Cares? Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Pontiac Roadside Assistance Program Canadian Roadside Assistance

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Courtesy Transportation Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Owner Publications in Canada

8-

8-1

Pontiac Cares

The PONTIAC CARES philosophy and elements are designed to make you realize that Pontiac recognizes you as a valuable customer, appreciates your purchase decision, and is dedicated to taking care of the most important person ... YOU! PONTIAC CARES is: A valuable feature that comes with every Pontiac, a feature that offers a multitude of benefits that can give you safety, security, comfort and convenience.

With PONTIAC CARES, you are never more than a phone call away from having your concern taken care of.

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Customer Satisfaction Procedure

What Makes Up Pontiac Cares? D A 3 year/36,000 mile (60 000 km)

Bumper-to-Bumper Warranty

D Customer Assistance D Roadside Assistance D Courtesy Transportation All of these elements combine to make your driving experience an enjoyable one and are discussed in greater detail in your owner’s manual. Pontiac is focusing on the changing needs of our customers and is committed to giving you an exceptional level of customer care throughout your ownership experience. Our goal is to create total customer enthusiasm in our product and our services and make you the most satisfied customer in the world.

8-3

Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-762-2737. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).

We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

D Dealership name and location D Vehicle delivery date and present mileage When contacting Pontiac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

8-4

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you are required to resort to this informal dispute resolution program prior to filing any court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB using the toll-free telephone number or write them at the following address:

BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Pontiac, the letter should be addressed to Pontiac’s Customer Assistance Center. United States

Pontiac-GMC Customer Assistance Center P.O. Box 436008
Pontiac, MI 48343-6008

1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743)

8-5

Caribbean Numbers 1-800-496-9992 (English) Puerto Rico 1-800-496-9993 (Spanish) Puerto Rico 1-800-751-4135 (English) Dominican Republic 1-800-751-4136 (Spanish) Dominican Republic 1-800-496-9994 U.S. Virgin Islands 1-800-389-0009 Bahamas 1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I. If toll free service is not available in the Caribbean, call Puerto Rico 1-787-763-1315.

Canada

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

All Overseas Locations

GMODC - Customer Communication Centre 169-007
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Telephone: 905-644-4112
Fax: 905-644-4866

8-6

GM Mobility Program for Persons with Disabilities

This program, available to qualified applicants, can reimburse you up to $1,000
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830.

8-7

Pontiac Roadside Assistance Program

Security While You Travel 1-800-ROADSIDE (1-800-762-3743) As the proud owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside

8-8

Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Pontiac’s Roadside Assistance toll-free number is staffed by a team of technically trained advisors, who are available 24 hours a day, 365 days a year. We take anxiety out of uncertain situations by providing minor repair information over the phone or making arrangements to tow your vehicle to the nearest Pontiac dealer. We will provide the following services for 3 years/36,000 miles (60 000 km), at no expense to you: D Fuel delivery D Keys locked in vehicle D Tow to nearest dealership for warranty service D Change a flat tire D Jump starts D Courtesy Transportation -- See Courtesy

Transportation section for details

Pontiac reserves the right to limit services or reimbursement to an owner or driver when, in Pontiac’s judgement, the claims become excessive in frequency or type of occurrence. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we’re only a phone call away. Pontiac Roadside Assistance -- 1-800-ROADSIDE or 1-800-762-3743. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.

We have quick, easy access to telephone numbers of the following additional services depending on your needs: D Hotels D Glass replacement D Tire repair facilities D Rental vehicle or taxis D Airports or train stations D Police, fire department or hospitals In many instances, mechanical failures are covered under Pontiac’s comprehensive warranty. However, when other services are utilized, our advisors will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following information to give the advisor: D Location of vehicle D Telephone number of your location D Vehicle model, year and color D Mileage of vehicle D Vehicle Identification Number (VIN) D Vehicle license plate number

8-9

Courtesy Transportation Pontiac has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions.

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If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Pontiac helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:

Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership.

Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.

Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.

8-11

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the hotline.

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Ordering Owner Publications in Canada Owner’s manuals are available for purchase for all current and most past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1–800–762-2737, or write: Pontiac-GMC Customer Assistance Center P.O. Box 436008
Pontiac, MI 48343-6008

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

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2000 PONTIAC SERVICE PUBLICATIONS ORDERING INFORMATION

The following publications covering the operation and servicing of your vehicle can be purchased by filling out

the Service Publication Order Form in this book and mailing it in with your check, money order,

or credit card information to Helm, Incorporated (address below.)

SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00

CURRENT PUBLICATIONS FOR 2000 PONTIAC OWNER’S INFORMATION Owner publications are written directly for Owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models.

TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL This manual provides information on unit repair service procedures, adjustments and specifications for the 2000 GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $50.00

SERVICE BULLETINS Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

PLEASE COMPLETE THE ORDER FORM SHOWN ON THE FOLLOWING PAGE AND MAIL TO:

Helm, Incorporated S P.O. Box 07130 S Detroit, MI 48207

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In-Portfolio: Includes a Portfolio, Owner’s Manual and Warranty Booklet. RETAIL SELL PRICE: $20.00

Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $15.00

CURRENT & PAST MODEL ORDER FORMS Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.

OR ORDER TOLL FREE: 1-800-551-4123

Monday-Friday 8:00 AM – 6:00 PM Eastern Time For Credit Card Orders Only (VISA–MasterCard–Discover)

ORDER TOLL FREE

(NOTE: For Credit Card Holders Only)

1-800-551-4123

(Monday-Friday 8:00 AM – 6:00 PM EST)

FAX Orders Only 1-313-865-5927

Orders will be mailed within 10 days of receipt. Please allow adequate time for postal service. If further information is needed, write to the address shown below or call 1-800-551-4123. Material cannot be returned for credit without packing slip with return information within 30 days of delivery. On returns, a re-stocking fee may be applied against the original order.

PUBLICATION FORM PUBLICATION FORM

NUMBER NUMBER

ITEM DESCRIPTION

Service Manual Car & Light Truck Transmission Unit Repair

Owner’s Manual In Portfolio

Owner’s Manual Without Portfolio

VEHICLE MODEL

NAME

TOTAL PRICE

YEAR 2000

2000

2000

2000

QTY.

PRICE EACH*

$120.00

$50.00

$20.00

$15.00

NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to whose attention the shipment should be sent. Mail completed order form to:

HELM, INCORPORATED S P.O. Box 07130 S Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.

(CUSTOMER’S NAME)

(ATTENTION)

(STREET ADDRESS—NO P.O. BOX NUMBERS)

(CITY)

(STATE)

DAYTIME TELEPHONE NO.

( )

AREA CODE

(ZIP CODE)

Check or Money Order payable to Helm, Inc. (USA funds only — do not send cash.)

MasterCard

VISA

Discover

Account Number: Expiration Date mo/yr:

CUSTOMER SIGNATURE

TOTAL MATERIAL

Michigan Purchasers add 6% sales tax

U.S. Order Processing

Canadian Postage (See Note Below)

GRAND TOTAL

$6.00

Check here if your billing address is different from your shipping address shown.

GM-PON-ORD99

*(Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery.)

Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents 8-15
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the U.S. order processing.

Every 2000

Grand Prix

under warranty is backed with the following

services:

Bumper-to-Bumper

3-years/36,000 miles (60 000 km)

Limited Warranty

1-800-762-3743
1-800-762-3743

(For vehicles purchased in Canada, (For vehicles purchased in Canada,

call 1-800-268-6800) call 1-800-268-6800)

Courtesy

Transportation

Deluxe Trip

Routing

that provides in an emergency:

Free lockout assistance Free dead-battery assistance Free out-of-fuel assistance Free flat-tire change Emergency towing

2000 Pontiac Grand Prix

Owner's Manual

Litho in U.S.A. Part Number 10420844 A First Edition

© Copyright General Motors Corporation 1999
All Rights Reserved

Table of Contents

Seats and Restraint Systems

Section 1

Seats and Seat Controls Safety Belts

Supplemental Restraint System (SRS) Child Restraints

Keys and Door Locks Keyless Entry System (If Equipped) Remote Trunk Release (If Equipped) Automatic Transaxle Parking Brake Power Windows Tilt Wheel Turn Signal/Multifunction Lever Windshield Wipers Cruise Control (If Equipped)

Features and Controls

Interior and Exterior Lamps Mirrors Storage Compartments Convenience Net (If Equipped) Accessory Power Outlet (If Equipped) OnStar® System (If Equipped) Sunroof (If Equipped) Instrument Panel, Warning Lights and Gages Head-Up Display (Option) Driver Information Center (If Equipped)

Section 2

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Table of Contents (cont'd)

Section 3

Section 4

Comfort Controls and Audio Systems

Heating and Air Conditioning Setting the Radio Clock Radio/Cassette Player/CD Player

Radio Theft-Deterrent Feature Steering Wheel Controls (If Equipped)

Defensive Driving Drunken Driving Conrol of a Vehicle Braking Steering

Your Driving and the Road

Driving Tips for Various Road Conditions Recreational Vehicle Towing Loading Your Vehicle Towing a Trailer

Section 5

Hazard Warning Flashers Jump Starting Towing Your Vehicle

Problems on the Road

Engine Overheating Changing a Flat Tire If You're Stuck

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Table of Contents (cont'd)

Service and Appearance Care

Section 6

Fuel Checking Fluids and Lubricants GM Oil Life System™ Engine Air Cleaner/Filter Brakes Bulb Replacement

Windshield Wiper Blade Replacement Tires and Wheels Appearance Care Electrical System/Fuses and Circuit Breakers Capacities and Specifications Normal Maintenance Replacement Parts

Section 7

Scheduled Maintenance Owner Checks and Services Periodic Maintenance Inspections

Maintenance Schedule

Recommended Fluids and Lubricants Maintenance Records

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Table of Contents (cont'd)

Customer Assistance Information

Section 8

Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation

Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-12
Service Publications

Section 9

In the Index you will find an alphabetical listing of almost every subject in this manual.

You can use it to quickly find something you want to read.

Index

Please refer to the last page of this manual for your Service Station Guide

We support voluntary technician certification.

For Canadian Owners Who Prefer a French Language Manual: Aux propriétaires canadiens: Vous pouvez vous procurer un exemplaire de ce guide en français chez votre concessionaire ou au:

DGN Marketing Services Ltd. 1577 Meyerside Dr. Mississauga, Ontario L5T 1B9

GENERAL MOTORS, GM, the GM Emblem, PONTIAC, the PONTIAC Emblem and the name GRAND PRIX are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes in the product after that time without further notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Pontiac Division whenever it appears in this manual. Please keep this manual in your vehicle, so it will be there if you ever need it when you’re on the road. If you sell the vehicle, please leave this manual in it so the new owner can use it.

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How to Use this Manual Many people read their owner’s manual from beginning to end when they first receive their new vehicle. If you do this, it will help you learn about the features and controls for your vehicle. In this manual, you’ll find that pictures and words work together to explain things quickly.

Safety Warnings and Symbols You will find a number of safety cautions in this book. We use a box and the word CAUTION to tell you about things that could hurt you if you were to ignore the warning.

CAUTION:

These mean there is something that could hurt you or other people.

In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you don’t, you or others could be hurt.

You will also find a circle with a slash through it in this book. This safety symbol means “Don’t,” “Don’t do this” or “Don’t let this happen.”

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Vehicle Damage Warnings Also, in this book you will find these notices:

NOTICE:

These mean there is something that could damage your vehicle.

In the notice area, we tell you about something that can damage your vehicle. Many times, this damage would not be covered by your warranty, and it could be costly. But the notice will tell you what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. You’ll also see warning labels on your vehicle. They use the same words, CAUTION or NOTICE.

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Vehicle Symbols These are some of the symbols you may find on your vehicle.

These symbols have to do with your lamps:

These symbols are on some of your controls:

These symbols are used on warning and indicator lights:

Here are some other symbols you may see:

For example, these symbols are used on an original battery:

CAUTION POSSIBLE INJURY

PROTECT EYES BY SHIELDING

CAUSTIC BATTERY ACID COULD CAUSE BURNS

AVOID SPARKS OR FLAMES

SPARK OR FLAME COULD EXPLODE BATTERY

These symbols are important for you and your passengers whenever your vehicle is driven:

DOOR LOCK UNLOCK

FASTEN SEAT BELTS

POWER WINDOW

MASTER LIGHTING SWITCH

TURN SIGNALS

PARKING LAMPS

HAZARD WARNING FLASHER

DAYTIME RUNNING LAMPS

AIR BAG

FOG LAMPS

WINDSHIELD WIPER

WINDSHIELD WASHER

WINDSHIELD DEFROSTER

REAR WINDOW DEFOGGER

VENTILATING FAN

ENGINE COOLANT TEMP

BATTERY CHARGING SYSTEM

BRAKE

FUSE

LIGHTER

HORN

COOLANT

SPEAKER

ENGINE OIL PRESSURE

ANTI-LOCK BRAKES

FUEL

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Service Station Guide

Windshield Washer

Fluid

Battery

See Section 6

See Section 6

Cooling System See Section 5

For a More

Detailed Look at

What's Under the Hood

See Section 6

Tire Pressure See Section 6

Spare Tire Pressure

See Section 5

Hood Release See Section 6

Oil Viscosity Engine Oil See Section 6

Engine Oil Dipstick

See Section 6

Fuel

Use unleaded gas only, 87 Octane or higher.

See Section 6

Section 1 Seats and Restraint Systems

Here you’ll find information about the seats in your vehicle and how to use your safety belts properly. You can also learn about some things you should not do with air bags and safety belts.

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Seats and Controls Safety Belts: They’re for Everyone Here Are Questions Many People Ask About Safety Belts--and the Answers How to Wear Safety Belts Properly Driver Position Safety Belt Use During Pregnancy Right Front Passenger Position Supplemental Restraint System (SRS) Rear Seat Passengers

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Rear Safety Belt Comfort Guides for Children and Small Adults Center Passenger Position Children Child Restraints Larger Children Safety Belt Extender Checking Your Restraint Systems Replacing Restraint System Parts After a Crash

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Seats and Seat Controls This section tells you how to adjust the seats and explains reclining seatbacks and head restraints. Manual Front Seat

CAUTION:

You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you don’t want to. Adjust the driver’s seat only when the vehicle is not moving.

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Lift the lever under the front of the seat up, using a twisting motion. This will unlock the seat. Slide the seat to where you want it and release the lever. Try to move the seat with your body to be sure the seat is locked in place.

6-Way Power Driver’s Seat (If Equipped)

Manual Lumbar (If Equipped)

This switch is designed to control the movements of your seat cushion. It is located on the left side of the driver’s seat cushion.

To move the seat closer to the instrument panel, slide the switch forward. To move it farther away, slide the switch rearward. To raise or lower the seat, push the switch up or down. To raise or lower the front portion of your seat, push the front of the switch up or down. To raise or lower the rear portion of your seat, push the rear of the switch up or down.

The knob that controls this feature is located on the right side of the driver’s seat, about halfway down the seatback. Turn the knob clockwise to increase lumbar support. Turn the knob counterclockwise to decrease lumbar support.

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4-Way Power Lumbar Driver’s Seat (If Equipped)

Heated Seat (If Equipped)

If your vehicle is equipped with this feature, the heated seat switch is located on the center console, behind the open storage bin.

Press LO to warm the seat to a lower temperature. Press HI to warm the seat to a higher temperature. To turn this feature off, place the switch in the center position.

If your vehicle is equipped with this feature, there will be a switch located on the left side of the driver’s seat cushion, in front of the reclining seatback lever. To increase or decrease lumbar support, push the switch forward or rearward. To adjust the lumbar support up or down, push the switch up or down.

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Reclining Front Seatbacks

Lift the lever located on the outboard side of the seat to release the seatback, then move the seatback to where you want it. Release the lever to lock the seatback in place. Pull up on the lever without pushing on the seatback, and the seatback will move forward.

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CAUTION:

Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts can’t do their job when you’re reclined like this. The shoulder belt can’t do its job because it won’t be against your body. Instead, it will be in front of you. In a crash you could go into it, receiving neck or other injuries. The lap belt can’t do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly.

But don’t have a seatback reclined if your vehicle is moving.

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Head Restraints Slide the head restraint up or down so that the top of the restraint is closest to the top of your ears. This position reduces the chance of a neck injury in a crash. Seatback Latches (2-Door Models)

On two-door models, the front passenger seat is designed to make it easy to get in and out of the rear seat. Tilt the passenger seatback fully forward. The whole seat will now slide forward. If the seat will not tilt, lift the seatback latch, located on the back of the seat to tilt the seatback forward. The whole seat will now slide forward. After someone gets into the rear seat area, move the passenger front seatback to its original position. Then move the seat rearward until it locks. To get out, tilt the seatback fully forward.

CAUTION:

If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked.

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Safety Belts: They’re for Everyone This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts. And it explains the Supplemental Restraint System (SRS), or air bag system.

CAUTION:

Don’t let anyone ride where he or she can’t wear a safety belt properly. If you are in a crash and you’re not wearing a safety belt, your injuries can be much worse. You can hit things inside the vehicle or be ejected from it. You can be seriously injured or killed. In the same crash, you might not be if you are buckled up. Always fasten your safety belt, and check that your passengers’ belts are fastened properly too.

CAUTION:

It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.

Your vehicle has a light that comes on as a reminder to buckle up. (See “Safety Belt Reminder Light” in the Index.)

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Why Safety Belts Work When you ride in or on anything, you go as fast as it goes.

In most states and Canadian provinces, the law says to wear safety belts. Here’s why: They work. You never know if you’ll be in a crash. If you do have a crash, you don’t know if it will be a bad one. A few crashes are mild, and some crashes can be so serious that even buckled up a person wouldn’t survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without belts they could have been badly hurt or killed. After more than 30 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter ... a lot!

Take the simplest vehicle. Suppose it’s just a seat on wheels.

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Put someone on it.

Get it up to speed. Then stop the vehicle. The rider doesn’t stop.

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The person keeps going until stopped by something. In a real vehicle, it could be the windshield ...

or the instrument panel ...

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Here Are Questions Many People Ask About Safety Belts -- and the Answers Q: Won’t I be trapped in the vehicle after an

accident if I’m wearing a safety belt?

A: You could be -- whether you’re wearing a safety belt or not. But you can unbuckle a safety belt, even if you’re upside down. And your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted.

Q: If my vehicle has air bags, why should I have to

wear safety belts?

A: Air bags are in many vehicles today and will be in most of them in the future. But they are supplemental systems only; so they work with safety belts -- not instead of them. Every air bag system ever offered for sale has required the use of safety belts. Even if you’re in a vehicle that has air bags, you still have to buckle up to get the most protection. That’s true not only in frontal collisions, but especially in side and other collisions.

or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That’s why safety belts make such good sense.

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Q: If I’m a good driver, and I never drive far from

home, why should I wear safety belts?

A: You may be an excellent driver, but if you’re in an accident -- even one that isn’t your fault -- you and your passengers can be hurt. Being a good driver doesn’t protect you from things beyond your control, such as bad drivers.

Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h). Safety belts are for everyone.

How to Wear Safety Belts Properly Adults This part is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and babies. If a child will be riding in your vehicle, see the part of this manual called “Children.” Follow those rules for everyone’s protection. First, you’ll want to know which restraint systems your vehicle has. We’ll start with the driver position.

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Driver Position This part describes the driver’s restraint system. Lap-Shoulder Belt The driver has a lap-shoulder belt. Here’s how to wear it properly. 1. Close and lock the door. 2. Adjust the seat (to see how, see “Seats” in the Index)

so you can sit up straight.

3. Pick up the latch plate and pull the belt across you.

Don’t let it get twisted. The shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly.

4. Push the latch plate into the buckle until it clicks.

Pull up on the latch plate to make sure it is secure. If the belt isn’t long enough, see “Safety Belt Extender” at the end of this section. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to.

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5. To make the lap part tight, pull down on the buckle end of the belt as you pull up on the shoulder belt.

The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you’d be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The safety belt locks if there’s a sudden stop or crash, or if you pull the belt very quickly out of the retractor.

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Shoulder Belt Height Adjuster (4-Door Models) Before you begin to drive, move the shoulder belt adjuster to the height that is right for you.

To move it down, squeeze the release lever and the shoulder belt guide as shown and move the height adjuster to the desired position. You can move the adjuster up just by pushing up on the shoulder belt guide. After you move the adjuster to where you want it, try to move it down without squeezing the release lever to make sure it has locked into position. Adjust the height so that the shoulder portion of the belt is centered on your shoulder. The belt should be away from your face and neck, but not falling off your shoulder.

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Q: What’s wrong with this?

CAUTION:

You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit against your body.

A: The shoulder belt is too loose. It won’t give nearly

as much protection this way.

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Q: What’s wrong with this?

CAUTION:

You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not at the pelvic bones. This could cause serious internal injuries. Always buckle your belt into the buckle nearest you.

A: The belt is buckled in the wrong place.

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Q: What’s wrong with this?

CAUTION:

You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which aren’t as strong as shoulder bones. You could also severely injure internal organs like your liver or spleen.

A: The shoulder belt is worn under the arm. It should

be worn over the shoulder at all times.

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Q: What’s wrong with this?

CAUTION:

You can be seriously injured by a twisted belt. In a crash, you wouldn’t have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly, or ask your dealer to fix it.

A: The belt is twisted across the body.

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Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they don’t wear safety belts.

To unlatch the belt, just push the button on the buckle. The belt should go back out of the way. Before you close the door, be sure the belt is out of the way. If you slam the door on it, you can damage both the belt and your vehicle.

A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy.

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The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it’s more likely that the fetus won’t be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly. Right Front Passenger Position To learn how to wear the right front passenger’s safety belt properly, see “Driver Position” earlier in this section. The right front passenger’s safety belt works the same way as the driver’s safety belt -- except for two things.

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If the belt stops before it reaches the buckle, tilt the latch plate and keep pulling until you can buckle the belt. On some vehicles, if you pull the shoulder portion of the belt out all the way, you will engage the child restraint locking feature. If this happens, just let the belt go back all the way and start again.

Supplemental Restraint System (SRS) This part explains the Supplemental Restraint System (SRS) or air bag system. Your vehicle has air bags -- one air bag for the driver and another air bag for the right front passenger. Frontal air bags are designed to help reduce the risk of injury from the force of an inflating air bag. But these air bags must inflate very quickly to do their job and comply with federal regulations. Here are the most important things to know about the air bag system:

CAUTION:

You can be severely injured or killed in a crash if you aren’t wearing your safety belt -- even if you have air bags. Wearing your safety belt during a crash helps reduce your chance of hitting things inside the vehicle or being ejected from it. Air bags are “supplemental restraints” to the safety belts. All air bags are designed to work with safety belts, but don’t replace them. Air bags are designed to work only in moderate to severe crashes where the front of your vehicle hits something. They aren’t designed to inflate at all in rollover, rear, side or low-speed frontal crashes. And, for unrestrained occupants, air bags may provide less protection in frontal crashes than more forceful air bags have provided in the past. Everyone in your vehicle should wear a safety belt properly -- whether or not there’s an air bag for that person.

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CAUTION:

Air bags inflate with great force, faster than the blink of an eye. If you’re too close to an inflating air bag, as you would be if you were leaning forward, it could seriously injure you. Safety belts help keep you in position before and during a crash. Always wear your safety belt, even with air bags. The driver should sit as far back as possible while still maintaining control of the vehicle.

CAUTION:

Anyone who is up against, or very close to, any air bag when it inflates can be seriously injured or killed. Air bags plus lap-shoulder belts offer

CAUTION: (Continued)

CAUTION: (Continued)

the best protection for adults, but not for young children and infants. Neither the vehicle’s safety belt system nor its air bag system is designed for them. Young children and infants need the protection that a child restraint system can provide. Always secure children properly in your vehicle. To read how, see the part of this manual called “Children.”

There is an air bag readiness light on the instrument panel, which shows SRS AIR BAG.

The system checks the air bag electrical system for malfunctions. The light tells you if there is an electrical problem. See “Air Bag Readiness Light” in the Index for more information.

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How the Air Bag System Works

Where are the air bags? The driver’s air bag is in the middle of the steering wheel.

The right front passenger’s air bag is in the instrument panel on the passenger’s side.

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CAUTION:

If something is between an occupant and an air bag, the bag might not inflate properly or it might force the object into that person. The path of an inflating air bag must be kept clear. Don’t put anything between an occupant and an air bag, and don’t attach or put anything on the steering wheel hub or on or near any other air bag covering.

When should an air bag inflate? An air bag is designed to inflate in a moderate to severe frontal or near-frontal crash. The air bag will inflate only if the impact speed is above the system’s designed “threshold level.” If your vehicle goes straight into a wall that doesn’t move or deform, the threshold level is about 12 to 18 mph (19 to 29 km/h). The threshold level can vary, however, with specific vehicle design, so that

it can be somewhat above or below this range. If your vehicle strikes something that will move or deform, such as a parked car, the threshold level will be higher. The air bag is not designed to inflate in rollovers, side impacts or rear impacts, because inflation would not help the occupant. In any particular crash, no one can say whether an air bag should have inflated simply because of the damage to a vehicle or because of what the repair costs were. Inflation is determined by the angle of the impact and how quickly the vehicle slows down in frontal or near-frontal impacts.

What makes an air bag inflate? In an impact of sufficient severity, the air bag sensing system detects that the vehicle is in a crash. The sensing system triggers a release of gas from the inflator, which inflates the air bag. The inflator, air bag and related hardware are all part of the air bag modules inside the steering wheel and in the instrument panel in front of the right front passenger.

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How does an air bag restrain? In moderate to severe frontal or near-frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. Air bags supplement the protection provided by safety belts. Air bags distribute the force of the impact more evenly over the occupant’s upper body, stopping the occupant more gradually. But air bags would not help you in many types of collisions, including rollovers, rear impacts and side impacts, primarily because an occupant’s motion is not toward those air bags. Air bags should never be regarded as anything more than a supplement to safety belts, and then only in moderate to severe frontal or near-frontal collisions.

What will you see after an air bag inflates? After an air bag inflates, it quickly deflates, so quickly that some people may not even realize the air bag inflated. Some components of the air bag module -- the steering wheel hub for the driver’s air bag, or the instrument panel for the right front passenger’s bag -- will be hot for a short time. The parts of the bag that come into contact with you may be warm, but not too hot to touch. There will be some smoke and dust coming from vents in the deflated air bags. Air bag inflation doesn’t prevent the driver from seeing or from being able to steer the vehicle, nor does it stop people from leaving the vehicle.

CAUTION:

When an air bag inflates, there is dust in the air. This dust could cause breathing problems for people with a history of asthma or other breathing trouble. To avoid this, everyone in the vehicle should get out as soon as it is safe to do so. If you have breathing problems but can’t get out of the vehicle after an air bag inflates, then get fresh air by opening a window or door.

In many crashes severe enough to inflate an air bag, windshields are broken by vehicle deformation. Additional windshield breakage may also occur from the right front passenger air bag. D Air bags are designed to inflate only once. After they

inflate, you’ll need some new parts for your air bag system. If you don’t get them, the air bag system won’t be there to help protect you in another crash. A new system will include air bag modules and possibly other parts. The service manual for your vehicle covers the need to replace other parts.

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D Your vehicle is equipped with a crash sensing and

diagnostic module, which records information about the air bag system. The module records information about the readiness of the system, when the system commands air bag inflation and driver’s safety belt usage at deployment.

D Let only qualified technicians work on your air bag system. Improper service can mean that your air bag system won’t work properly. See your dealer for service.

Servicing Your Air Bag-Equipped Vehicle Air bags affect how your vehicle should be serviced. There are parts of the air bag system in several places around your vehicle. You don’t want the system to inflate while someone is working on your vehicle. Your dealer and the service manual have information about servicing your vehicle and the air bag system. To purchase a service manual, see “Service and Owner Publications” in the Index.

NOTICE:

If you damage the covering for the driver’s or the right front passenger’s air bag, the bag may not work properly. You may have to replace the air bag module in the steering wheel or both the air bag module and the instrument panel for the right front passenger’s air bag. Do not open or break the air bag coverings.

CAUTION:

For up to 10 seconds after the ignition key is turned off and the battery is disconnected, an air bag can still inflate during improper service. You can be injured if you are close to an air bag when it inflates. Avoid yellow connectors. They are probably part of the air bag system. Be sure to follow proper service procedures, and make sure the person performing work for you is qualified to do so.

The air bag system does not need regular maintenance.

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Rear Seat Passengers It’s very important for rear seat passengers to buckle up! Accident statistics show that unbelted people in the rear seat are hurt more often in crashes than those who are wearing safety belts. Rear passengers who aren’t safety belted can be thrown out of the vehicle in a crash. And they can strike others in the vehicle who are wearing safety belts. Rear Seat Outside Passenger Positions

Lap-Shoulder Belt The positions next to the windows have lap-shoulder belts. Here’s how to wear one properly.

1. Pick up the latch plate and pull the belt across you.

Don’t let it get twisted. The shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly.

2. Push the latch plate into the buckle until it clicks.

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3. To make the lap part tight, pull down on the buckle end of the belt as you pull up on the shoulder part.

If the belt stops before it reaches the buckle, tilt the latch plate and keep pulling until you can buckle it. Pull up on the latch plate to make sure it is secure. On some vehicles, when the shoulder belt is pulled out all the way, it will lock. If it does, let it go back all the way and start again. If the belt is not long enough, see “Safety Belt Extender” at the end of this section. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to.

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CAUTION:

You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit against your body.

The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you’d be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The safety belt locks if there’s a sudden stop or a crash, or if you pull the belt very quickly out of the retractor.

To unlatch the belt, just push the button on the buckle.

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Rear Safety Belt Comfort Guides for Children and Small Adults Rear shoulder belt comfort guides will provide added safety belt comfort for children who have outgrown child restraints and for small adults. When installed on a shoulder belt, the comfort guide pulls the belt away from the neck and head. There is one guide for each outside passenger position in the rear seat. To provide added safety belt comfort for children who have outgrown child restraints and for smaller adults, the comfort guides may be installed on the shoulder belts. Here’s how to install a comfort guide and use the safety belt:

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1. Pull the elastic cord out from between the edge of

the seatback and the interior body to remove the guide from its storage clip.

2. Slide the guide under and past the belt. The elastic cord must be under the belt. Then, place the guide over the belt, and insert the two edges of the belt into the slots of the guide.

3. Be sure that the belt is not twisted and it lies flat.

The elastic cord must be under the belt and the guide on top.

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To remove and store the comfort guides, squeeze the belt edges together so that you can take them out from the guides. Pull the guide upward to expose its storage clip, and then slide the guide onto the clip. Rotate the guide and clip inward and in between the seatback and the interior body, leaving only the loop of elastic cord exposed. Center Passenger Position

4. Buckle, position and release the safety belt as

described in “Rear Seat Outside Passenger Positions” earlier in this section. Make sure that the shoulder belt crosses the shoulder.

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