2000 Pontiac Grand PRIX Owners Manual

Cleaning Tires To clean your tires, use a stiff brush with a tire cleaner.

NOTICE:

When applying a tire dressing always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish and tires.

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Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop.

Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Pontiac will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.

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GM Vehicle Care/Appearance Materials

PART NUMBER

SIZE

DESCRIPTION

USAGE

994954
1050172
1050173
1050174
1050214
1050427

Polishing Cloth – Wax Treated

23 in. x 25 in. Tar and Road Oil Remover 16 oz. (0.473 L) Chrome Cleaner and Polish 16 oz. (0.473 L) 16 oz. (0.473 L) White Sidewall Tire Cleaner 32 oz. (0.946 L) 23 oz. (0.680 L)

Vinyl Cleaner Glass Cleaner

1052918**

8 oz. (0.237 L)

Armor Allt Protectant

Exterior polishing cloth

Removes tar, road oil and asphalt

Use on chrome, stainless steel, nickel, copper and brass

Removes soil and black marks from whitewalls Cleans vinyl tops, upholstery and convertible tops

Removes dirt, grime, smoke and fingerprints

Protects leather, wood, acrylics, Plexiglast, plastic,

rubber and vinyl

1052925

16 oz. (0.473 L)

Multi-Purpose Interior

Cleaner

Cleans carpets, seats, interior trim, door panels

and floor mats

Capture Dry Spot Remover

2.5 sq. ft.

Wheel Cleaner

16 oz. (0.473 L) 8 oz. (0.237 L)

1052929
1052930
12345721
12345725
12377964* 12377966* 12377984* See your General Motors Parts Department for these products. See “Recommended Fluids and Lubricants” in the Index.

12 oz. (0.354 L) 16 oz. (0.473 L) 16 oz. (0.473 L) 16 oz. (0.473 L)

Synthetic Chamois Silicone Tire Shine

Finish Enhancer

Surface Cleaner

Cleaner Wax

Spray on and rinse with water

Attracts, absorbs and removes soils on fabric

Shines vehicle without scratching

Spray on tire shine

Removes dust, fingerprints and surface contaminants Removes light scratches and oxidation and protects finish

Removes contaminants, blemishes and swirl marks

* For exterior use only. **Not recommended for use on instrument panels.

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Vehicle Identification Number (VIN)

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.

Engine Identification The 8th character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts. Service Parts Identification Label You’ll find this label on the underside of your trunk lid. It’s very helpful if you ever need to order parts. On this label is: D your VIN, D the model designation, D paint information and D a list of all production options and

special equipment.

Be sure that this label is not removed from the vehicle.

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Electrical System Add-On Electrical Equipment

NOTICE:

Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should.

Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see “Servicing Your Air Bag-Equipped Vehicle” in the Index. Headlamp Wiring The headlamp wiring is protected by a circuit breaker in the instrument panel fuse block. An electrical overload will cause the lamps to go on and off, or in some cases to remain off. If this happens, have your headlamp system checked right away.

6-62

Windshield Wipers The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed. Power Windows and Other Power Options Circuit breakers in the fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links in the wiring itself. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. Spare fuses are located in the instrument panel. See “Underhood Electrical Center” in the Index.

Instrument Panel Fuse Block

Some fuses are in a fuse block located inside of the glove box behind a small bin on the right side. To open, pull the cover out. The fuse block is inside. On the back edge of this cover is a fuse puller and a fuse usage chart. To use the fuse puller, place the wide end of the fuse puller over the plastic end of the fuse. Squeeze the ends over the fuse and pull it out. To reinstall the bin, position the lower end and turn the top into position. Press on the sides until it snaps into place.

Circuit Breaker HEADLAMP SEAT BLANK PWR WDO BLANK

Description

Headlamps Power Seat, Power Lumbar Blank Power Windows Blank

6-63

Description Blank Blank Mall Module -- Program Mall Module Wipers Steering Wheel Illumination

Blank Steering Wheel Control

Sunroof Radio, Antenna Blank Bose Amplifier Mall Module -- Power Locks Heated Seats, Power Lumbar

Fuse BLANK BLANK MALL PGM MALL WIPER STR WHL ILLUM BLANK STR WHL CTRL SUNROOF RADIO BLANK RADIO AMP PWR LOCK HSEAT/LUM

6-64

Fuse R DEFOG PASSKEY III RAP HAZARD PWR MIR HVAC HI CIG LTR

INT LAMP STOP LAMP AUX/CNSL

CD CHG ECM CRUISE

Description Rear Defog PASS-KeyR III Security System Retained Accessory Power Hazard Flashers Power Mirrors HVAC Blower -- Hi Cigarette Lighter, ALDL, Floor Console Accessory Outlet Mall Module -- Interior lamps Stoplamp Accessory Power, Overhead Console CD Changer Electronic Control Module Cruise Control

Fuse I/P-IGN

SIR

TURN BLANK BLANK BLANK BLANK BTSI

BLANK

Description Chime/Mall Module, Cluster, Trip Computer, Head-Up Display, Automatic Transaxle Shift Lock Control Supplemental Inflatable Restraint (Air Bag) Turn Signal Blank Blank Blank Blank Automatic Transaxle Shift Lock Control Blank

Fuse BLANK BLANK HVAC CTRL DIC/HVAC

BLANK BLANK PWR DROP CANISTER VENT DRL

Description Blank Blank Blower Control, HVAC Rear Defog, HVAC, Driver Information Center, Daytime Running Lamps, Heated Seats Blank Blank Power Drop Ignition Canister Vent Solenoid

Daytime Running Lamps

6-65

Underhood Electrical Center -- Passenger’s Side

Some fuses are in a fuse block on the passenger’s side of the engine compartment. Pull off the cover labeled FUSES to expose the fuses.

Fuse

18

Description Cooling Fan 2
Spare Headlamps Battery Main 2
Ignition Main 1
Cooling Fan 1
Battery Main 1
Ignition Main 2
Fuel Injections

6-66

Fuse 19
20
21

22
23
24
25
26
27
28
29

30
31
32
33

34

Description Spare Spare Mass Air Flow (MAF), Heated Sensors, Canister Purge, Boost Solenoid Spare Spare Spare Ignition Module Spare Trunk Release, Back-Up Lamps AC Clutch, ABS Ignition Remote Keyless Entry, Theft-Deterrent, Shock Sensor, Trip Computer, HVAC Module, Security LED Alt Sense Torque Converter Clutch (TCC) Fuel Pump Electronic Control Module/Powertrain Control Module Spare

Fuse 35
36
37

38
39
40

Diode

Relay

10
11
12
13
14
15
16
17

Description Fog Lamps Horn Chime/Mall Module, Taillamps, Parking Lamps, Sidemarker Lamps, Dimmable Lamps Spare Fuse Air Pump Spare Description

Air Conditioning Clutch Diode Description Cooling Fan Cooling Fan 2
Ignition Main Cooling Fan 1
Air Conditioning Clutch Fuel Pump Fuel Pump Speed Cont Horn Fog Lamp

6-67

. . . . . . . . . . . . . . . . . . . . . . .

Cooling System Including Reservoir 11.0 quarts (10.42 L) 3100 V6 (Code J) 3800 V6 (Code K) 12.3 quarts (11.65 L) 3800 V6 Supercharged (Code 1) 12.3 quarts (11.65 L) Engine Crankcase (Oil Change with Filter Change) 3100 V6 (Code J) 4.5 quarts (4.3 L) 4.5 quarts (4.3 L) 3800 V6 (Code K) 4.5 quarts (4.3 L) 3800 V6 Supercharged (Code 1) Fuel Tank 17 gallons (64 L) A/C Refrigerant 1.9 lbs. (0.85 kg)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Note: All capacities are approximate. When adding fluid, be sure to fill to the appropriate level, as recommended in this manual. Recheck fluid level after filling. See “Recommended Fluids and Lubricants” in the Index for more information.

Replacement Bulbs Exterior Lamps Back-Up Center High-Mounted Stop Fog Lamp Front Parking/Turn Signal Headlamps High/Low Beam License Plate Lamp Stop/Tail/Turn Signal Front and Rear Sidemarker

. . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bulb Number 3156
1141
880L 3357 NAK 9007
194
3057
194

. . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Capacities and Specifications Please refer to “Recommended Fluids and Lubricants” in the Index for more information. Automatic Transaxle with Overdrive Pan Removal and Replacement After Complete Overhaul *When draining/replacing converter or auxiliary cooler, more fluid may be needed.

7.4 quarts (7.0 L) 10.0 quarts (9.5 L)

. . . . . . . . . .

6-68

3100 V6 (Code J) Engine Specifications Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displacement Firing Order Horsepower

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

V6
191 CID (3.1L LG8) 1-2-3-4-5-6
175

3800 V6 (Code K) Engine Specifications Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displacement Firing Order Horsepower

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

V6
231 CID (3.8L L36) 1-6-5-4-3-2
200

3800 V6 Supercharged (Code 1) Engine Specifications Type Displacement Firing Order Horsepower

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

V6
231 CID (3.8L L67) 1-6-5-4-3-2
240

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(Code 1)

. . . . . . . . . . . . . . .

GM Part No. 24509632

GM Part No. 24508572-A1614C GM Part No. 24509632

Normal Maintenance Replacement Parts Engine Air Cleaner/Filter 3100 V6 (Code J) 3800 V6 (Code K) 3800 V6 Supercharged

. . . . . . . . . . .

Battery 3100 V6 (Code J) 3800 V6 (Code K) 3800 V6 Supercharged (Code 1) Engine Oil Filter 3100 V6 Engine (Code J) 3800 V6 (Code K) 3800 V6 Supercharged

. . . . . . . . .

(Code 1) PCV Valve 3100 V6 (Code J) 3800 V6 (Code K) 3800 V6 Supercharged

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

600 CCA 690 CCA 770 CCA

. . . . . . . . . .

AC Type PF47
GM Part No. 25010792

. . . . . . . . . . . . . . .

GM Part No. 25010792

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CV892C GM Part No. 25043843

(Code 1)

. . . . . . . . . . . . . . .

GM Part No. 25043843

6-69

Radiator Cap . . . . . . . . . . . . . . . . 3100 V6 (Code J) 3800 V6 (Code K) . . . . . . . . . 3800 V6 Supercharged (Code 1)

AC Type RC27
GM Part No. 10409635
GM Part No. 10409635

. . . . . . . . .

Spark Plugs 3100 V6 (Code J)

3800 V6 (Code K)

. . . . . . . . . . . . . . .

AC Type 41-940
Gap: 0.060 inches (.15 mm) AC Type 41-921
Gap: 0.060 inches (.15 mm) 3800 V6 Supercharged (Code 1) AC Type 41-921 or NGK Type PTR4B-15
Gap: 0.060 inches (.15 mm)

. . . . . . . . . . . . . .

Vehicle Dimensions Wheelbase Tread Width

. . . . . . . . . . . . . .

110.5 inches (280.7 cm)

Front Rear Length Width Height

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62.0 inches (157.5 cm) 61.5 inches (156.1 cm) 196.5 inches (499.1 cm) 72.7 inches (184.5 cm) 54.7 inches (139.0 cm)

Wiper Blades Type Length

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hook 22 inches (55.9 cm)

. . . . . . . . . . . . . . . . . . . . .

6-70

Section 7 Maintenance Schedule

This section covers the maintenance required for your vehicle. Your vehicle needs these services to retain its safety, dependability and emission control performance.

7-2
7-3
7-4
7-5

Introduction How This Section is Organized Part A: Scheduled Maintenance Services Scheduled Maintenance

7-15
7-19
7-21
7-23

Part B: Owner Checks and Services Part C: Periodic Maintenance Inspections Part D: Recommended Fluids and Lubricants Part E: Maintenance Record

7-

7-1

Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly. Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow recommended maintenance may not be covered by warranty.

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet, or your dealer for details.

7-2

How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” shows what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

CAUTION:

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you want to get the service information, see “Service and Owner Publications” in the Index.

“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

7-3

Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer.

This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. This schedule is for vehicles that: D carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Tire-Loading Information label. See “Loading Your Vehicle” in the Index.

D are driven on reasonable road surfaces within legal

driving limits.

D use the recommended fuel. See “Fuel” in the Index.

7-4

Scheduled Maintenance

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services” and “Periodic Maintenance Inspections” following.

Footnotes [ The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule.

7-5

Scheduled Maintenance

Engine Oil Scheduled Maintenance Change engine oil and filter as indicated by the GM Oil Life Systemt (or every 12 months, whichever occurs first). Reset the system. The system will show you when to change the oil -- usually between 3,000 miles (5 000 km) and 7,500 miles (12 500 km) since your last oil change. Under severe conditions, the indicator may come on before 3,000 miles (5 000 km). Never drive your vehicle more than 7,500 miles (12 500 km) or 12 months without an oil and filter change.

The system won’t detect dust in the oil. So if you drive in a dusty area, be sure to change your oil and filter every 3,000 miles (5 000 km) or sooner if the CHANGE OIL SOON light appears. Remember to reset the Oil Life System when the oil and filter have been changed. See “Oil Life System” in the Index for information on resetting. An Emission Control Service.

7-6

Scheduled Maintenance

7-7

Scheduled Maintenance

7-8

Scheduled Maintenance

7,500 Miles (12 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

22,500 Miles (37 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

30,000 Miles (50 000 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

j Replace engine air cleaner filter.

An Emission Control Service.

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

SERVICED BY:

SERVICED BY:

(Continued)

7-9

Scheduled Maintenance

30,000 Miles (50 000 km) (Continued) j For supercharged engines only: Check the supercharger oil level and add oil as

needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote[.)

37,500 Miles (62 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

45,000 Miles (75 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

7-10

Scheduled Maintenance

50,000 Miles (83 000 km) j Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches

90_F (32_C) or higher.

– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter at 100,000 miles (166 000 km).

52,500 Miles (87 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

60,000 Miles (100 000 km) j For supercharged engines only: Check the supercharger oil level and add oil as

needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote[.)

(Continued)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

7-11

Scheduled Maintenance

60,000 Miles (100 000 km) (Continued) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

j Inspect engine accessory drive belt.

An Emission Control Service.

j Replace engine air cleaner filter.

An Emission Control Service.

67,500 Miles (112 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

75,000 Miles (125 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

7-12

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

Scheduled Maintenance

82,500 Miles (137 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

90,000 Miles (150 000 km) j Replace engine air cleaner filter.

An Emission Control Service.

j For supercharged engines only: Check the supercharger oil level and add oil as

needed (or every 36 months, whichever occurs first). See “Recommended Fluids and Lubricants” in this section. An Emission Control Service. (See footnote[.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

97,500 Miles (162 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-13

Scheduled Maintenance

100,000 Miles (166 000 km) j Inspect spark plug wires.

An Emission Control Service.

j Replace spark plugs.

An Emission Control Service.

j Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches

90_F (32_C) or higher.

– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service.

j If you haven’t used your vehicle under severe service conditions listed

previously and, therefore, haven’t changed your automatic transaxle fluid, change both the fluid and filter.

150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

7-14

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill.

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOLR coolant mixture if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month

Tire Inflation Check Make sure tires are inflated to the correct pressures. Don’t forget to check your spare tire. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

7-15

Automatic Transaxle Check Check the transaxle fluid level; add if needed. See “Automatic Transaxle Fluid” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year

Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.

Body Lubrication Service Lubricate all hood hinges, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, door hinges, rear compartment, glove box door, console door and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

At Least Twice a Year

Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index.

Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. (See “Recommended Fluids and Lubricants” in the Index.)

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Starter Switch Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake (see “Parking

Brake” in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter

should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

Automatic Transaxle Shift Lock Control System Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake (see “Parking Brake”

in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN

position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

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Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. D The key should turn to LOCK only when the shift

lever is in PARK (P).

D The key should come out only in LOCK.

Parking Brake and Automatic Transaxle PARK (P) Mechanism Check

CAUTION:

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. D To check the parking brake’s holding ability: With

the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

D To check the PARK (P) mechanism’s holding ability:

With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

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Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

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Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables.

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

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Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

USAGE Engine Oil

Engine Coolant

FLUID/LUBRICANT Engine Oil with the American Petroleum Institute Certified For Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index.

50/50 mixture of clean, drinkable water and use only GM GoodwrenchR DEX-COOLR or HavolineR DEX-COOLR Coolant. See “Engine Coolant” in the Index.

USAGE Hydraulic Brake System

Windshield Washer Solvent

Power Steering System

Automatic Transaxle Key Lock Cylinders

FLUID/LUBRICANT Delco Supreme 11R Brake Fluid (GM Part No. 12377967 or equivalent DOT-3 Brake Fluid). GM OptikleenR Washer Solvent (GM Part No. 1051515) or equivalent. GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 1050017 - 1 quart, or equivalent). DEXRONR-III Automatic Transmission Fluid. Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

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USAGE Supercharger

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl

FLUID/LUBRICANT Supercharger Oil (GM Part No. 12345982). See “Supercharger Oil” in the Index. LubriplateR Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

USAGE Hood and Door Hinges

Weatherstrip Conditioning

FLUID/LUBRICANT Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent). Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

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Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and

Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

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DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-24

Section 8 Customer Assistance Information

Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

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Pontiac Cares What Makes Up Pontiac Cares? Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Pontiac Roadside Assistance Program Canadian Roadside Assistance

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Courtesy Transportation Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Owner Publications in Canada

8-

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Pontiac Cares

The PONTIAC CARES philosophy and elements are designed to make you realize that Pontiac recognizes you as a valuable customer, appreciates your purchase decision, and is dedicated to taking care of the most important person ... YOU! PONTIAC CARES is: A valuable feature that comes with every Pontiac, a feature that offers a multitude of benefits that can give you safety, security, comfort and convenience.

With PONTIAC CARES, you are never more than a phone call away from having your concern taken care of.

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Customer Satisfaction Procedure

What Makes Up Pontiac Cares? D A 3 year/36,000 mile (60 000 km)

Bumper-to-Bumper Warranty

D Customer Assistance D Roadside Assistance D Courtesy Transportation All of these elements combine to make your driving experience an enjoyable one and are discussed in greater detail in your owner’s manual. Pontiac is focusing on the changing needs of our customers and is committed to giving you an exceptional level of customer care throughout your ownership experience. Our goal is to create total customer enthusiasm in our product and our services and make you the most satisfied customer in the world.

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Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-762-2737. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).

We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

D Dealership name and location D Vehicle delivery date and present mileage When contacting Pontiac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

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The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you are required to resort to this informal dispute resolution program prior to filing any court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB using the toll-free telephone number or write them at the following address:

BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Pontiac, the letter should be addressed to Pontiac’s Customer Assistance Center. United States

Pontiac-GMC Customer Assistance Center P.O. Box 436008
Pontiac, MI 48343-6008

1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743)

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Caribbean Numbers 1-800-496-9992 (English) Puerto Rico 1-800-496-9993 (Spanish) Puerto Rico 1-800-751-4135 (English) Dominican Republic 1-800-751-4136 (Spanish) Dominican Republic 1-800-496-9994 U.S. Virgin Islands 1-800-389-0009 Bahamas 1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I. If toll free service is not available in the Caribbean, call Puerto Rico 1-787-763-1315.

Canada

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

All Overseas Locations

GMODC - Customer Communication Centre 169-007
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Telephone: 905-644-4112
Fax: 905-644-4866

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GM Mobility Program for Persons with Disabilities

This program, available to qualified applicants, can reimburse you up to $1,000
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830.

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Pontiac Roadside Assistance Program

Security While You Travel 1-800-ROADSIDE (1-800-762-3743) As the proud owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside

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Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Pontiac’s Roadside Assistance toll-free number is staffed by a team of technically trained advisors, who are available 24 hours a day, 365 days a year. We take anxiety out of uncertain situations by providing minor repair information over the phone or making arrangements to tow your vehicle to the nearest Pontiac dealer. We will provide the following services for 3 years/36,000 miles (60 000 km), at no expense to you: D Fuel delivery D Keys locked in vehicle D Tow to nearest dealership for warranty service D Change a flat tire D Jump starts D Courtesy Transportation -- See Courtesy

Transportation section for details

Pontiac reserves the right to limit services or reimbursement to an owner or driver when, in Pontiac’s judgement, the claims become excessive in frequency or type of occurrence. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we’re only a phone call away. Pontiac Roadside Assistance -- 1-800-ROADSIDE or 1-800-762-3743. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.

We have quick, easy access to telephone numbers of the following additional services depending on your needs: D Hotels D Glass replacement D Tire repair facilities D Rental vehicle or taxis D Airports or train stations D Police, fire department or hospitals In many instances, mechanical failures are covered under Pontiac’s comprehensive warranty. However, when other services are utilized, our advisors will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following information to give the advisor: D Location of vehicle D Telephone number of your location D Vehicle model, year and color D Mileage of vehicle D Vehicle Identification Number (VIN) D Vehicle license plate number

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Courtesy Transportation Pontiac has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions.

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If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Pontiac helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:

Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership.

Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.

Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.

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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the hotline.

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Ordering Owner Publications in Canada Owner’s manuals are available for purchase for all current and most past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1–800–762-2737, or write: Pontiac-GMC Customer Assistance Center P.O. Box 436008
Pontiac, MI 48343-6008

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

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2000 PONTIAC SERVICE PUBLICATIONS ORDERING INFORMATION

The following publications covering the operation and servicing of your vehicle can be purchased by filling out

the Service Publication Order Form in this book and mailing it in with your check, money order,

or credit card information to Helm, Incorporated (address below.)

SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00

CURRENT PUBLICATIONS FOR 2000 PONTIAC OWNER’S INFORMATION Owner publications are written directly for Owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models.

TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL This manual provides information on unit repair service procedures, adjustments and specifications for the 2000 GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $50.00

SERVICE BULLETINS Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

PLEASE COMPLETE THE ORDER FORM SHOWN ON THE FOLLOWING PAGE AND MAIL TO:

Helm, Incorporated S P.O. Box 07130 S Detroit, MI 48207

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In-Portfolio: Includes a Portfolio, Owner’s Manual and Warranty Booklet. RETAIL SELL PRICE: $20.00

Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $15.00

CURRENT & PAST MODEL ORDER FORMS Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.

OR ORDER TOLL FREE: 1-800-551-4123

Monday-Friday 8:00 AM – 6:00 PM Eastern Time For Credit Card Orders Only (VISA–MasterCard–Discover)

ORDER TOLL FREE

(NOTE: For Credit Card Holders Only)

1-800-551-4123

(Monday-Friday 8:00 AM – 6:00 PM EST)

FAX Orders Only 1-313-865-5927

Orders will be mailed within 10 days of receipt. Please allow adequate time for postal service. If further information is needed, write to the address shown below or call 1-800-551-4123. Material cannot be returned for credit without packing slip with return information within 30 days of delivery. On returns, a re-stocking fee may be applied against the original order.

PUBLICATION FORM PUBLICATION FORM

NUMBER NUMBER

ITEM DESCRIPTION

Service Manual Car & Light Truck Transmission Unit Repair

Owner’s Manual In Portfolio

Owner’s Manual Without Portfolio

VEHICLE MODEL

NAME

TOTAL PRICE

YEAR 2000

2000

2000

2000

QTY.

PRICE EACH*

$120.00

$50.00

$20.00

$15.00

NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to whose attention the shipment should be sent. Mail completed order form to:

HELM, INCORPORATED S P.O. Box 07130 S Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.

(CUSTOMER’S NAME)

(ATTENTION)

(STREET ADDRESS—NO P.O. BOX NUMBERS)

(CITY)

(STATE)

DAYTIME TELEPHONE NO.

( )

AREA CODE

(ZIP CODE)

Check or Money Order payable to Helm, Inc. (USA funds only — do not send cash.)

MasterCard

VISA

Discover

Account Number: Expiration Date mo/yr:

CUSTOMER SIGNATURE

TOTAL MATERIAL

Michigan Purchasers add 6% sales tax

U.S. Order Processing

Canadian Postage (See Note Below)

GRAND TOTAL

$6.00

Check here if your billing address is different from your shipping address shown.

GM-PON-ORD99

*(Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery.)

Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents 8-15
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the U.S. order processing.