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BA 212 USA, CA Edition B 2011; 1; 5, en-US dimargi


2010-05-20T13:33:46+02:00 - Seite 1
Version: 3.0.3.6


E-Class


Sedan and Wagon Operator's Manual


BA 212 USA, CA Edition B 2011; 1; 5, en-US dimargi


2010-05-20T13:33:46+02:00 - Seite 2
Version: 3.0.3.6


Symbols Registered trademarks: RBabySmart™ is a registered trademark of


the Siemens Automotive Corp.


RBluetooth® is a registered trademark of the


Bluetooth SIG Inc.


RPRE-SAFE® is a registered trademark of


Daimler AG.


RHomeLink® is a registered trademark of


Prince, a Johnson Controls Company.


RSIRIUS and related brands are registered


trademarks of SIRIUS XM Radio Inc.


In this Operator's Manual you will find the following symbols: G Warning Warning notices draw your attention to hazards that endanger your health or life, or the health or life of others.


! Warning notices draw your attention to hazards that could cause damage to your vehicle.


i Practical tips or other information that


could be helpful to you.


This symbol indicates instructions that you must follow. A number of these symbols appearing in succession indicates instructions with several steps. This symbol tells you where to look for further information on a topic. This symbol marks a warning or procedure which is continued on the next page. Display Text in the multifunction display/


Y page YY


COMAND display.


BA 212 USA, CA Edition B 2011; 1; 5, en-US dimargi


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Version: 3.0.3.6


Welcome to the world of Mercedes-Benz Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notices. This will help you to obtain the maximum pleasure from your vehicle and to avoid endangering yourself and others. The equipment or product designation of your vehicle may vary depending on: Rmodel Rorder Rcountry specification Ravailability Mercedes-Benz is constantly updating its vehicles to the state of the art. Mercedes-Benz therefore reserves the right to introduce changes in the following areas: Rdesign Requipment Rtechnical features You cannot therefore base any claims on the data, illustrations or descriptions contained in this manual. The following are integral parts of the vehicle: ROperator's Manual RBrief Instructions1
RService Booklet RSupplements relating to vehicle equipment Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner. The technical documentation team at Daimler AG wishes you safe and pleasant motoring. Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company


1 Canada only.


2125847081 É2125847081lËÍ


BA 212 USA, CA Edition B 2011; 1; 5, en-US dimargi


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Version: 3.0.3.6


BA 212 USA, CA Edition B 2011; 1; 5, en-US dimargi


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Version: 3.0.3.6


Contents


Index ....................................................... 4


At a glance ........................................... 25


Introduction ......................................... 20


Safety ................................................... 35


Opening and closing ........................... 75


Seats, steering wheel and mirrors .. 101


Lights and windshield wipers .......... 117


Climate control ................................. 131


Driving and parking .......................... 147


On-board computer and displays .... 215


Loading, stowing and features ........ 273


Maintenance and care ...................... 307


Roadside Assistance ........................ 321


Tires and wheels ............................... 349


Technical data ................................... 383


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Index


1, 2, 3 ... 115 V socket ...................................... 294
12 V socket ........................................ 292
4ETS


see ETS/4ETS


4MATIC (permanent four-wheel drive) .................................................. 193


ABS (Anti-lock Braking System)


Display message ............................ 241
Function/notes ................................ 65
Warning lamp ................................. 265
Accident (notes) ................................ 323
Active Blind Spot Assist


Display message ............................ 252
Function/information .................... 209
Active Driving Assistance package . 208
Active Lane Keeping Assist


Display message ............................ 251
Function/information .................... 211


Active light function (display message) ............................................ 245
Active multicontour seat .................. 107
Active service system


see Service interval display ADAPTIVE BRAKE ................................. 71
Adaptive Highbeam Assist


Display message ............................ 246
Switching on/off ........................... 121
Switching on/off (on-board computer) ...................................... 230


AdBlue®


Air bags


Adding ........................................... 167
Display message ............................ 249


Display message ............................ 239
Front air bag (driver, front passenger) ....................................... 39
Important safety notes .................... 38
Knee bag .......................................... 40
PASSENGER AIRBAG OFF indicator lamp (only Canada) ........... 48
PASSENGER AIRBAG OFF indicator lamp (only USA) ................ 43
Pelvis air bag ................................... 42


Safety guidelines ............................. 37
Side impact air bag .......................... 41
Window curtain air bag .................... 43


Air-conditioning system


see Climate control


Air dehumidification


Activating/deactivating with cooling ........................................... 138


Air distribution


Setting ........................................... 140
Air filter (display message) .............. 249
Airflow


Setting ........................................... 141


AIRMATIC


Function/notes ............................. 191
Suspension tuning ......................... 192
Vehicle level .................................. 191
AIRMATIC (display message) ............ 250
AIRMATIC (E 550 and E 550
4MATIC) .............................................. 191
Air nozzles


see Air vents .................................. 144


Air pressure


see Tire pressure


Air-recirculation mode


Activating/deactivating ................. 143
Air vents ............................................. 144
Glove box ....................................... 144
Important safety information ......... 144
Rear ............................................... 145
Setting the center air vents ........... 144
Setting the side air vents ............... 144


Alarm system


see ATA


Alertness Assistant


see ATTENTION ASSIST


Ambient lighting (on-board computer) .......................................... 230
AMG menu (on-board computer) ..... 221
AMG Ride Control sports suspension (E 63 AMG) ..................... 192
Anti-lock Braking System


see ABS


Anti-Theft Alarm system


see ATA


Anti-theft system


ATA (Anti-Theft Alarm system) ......... 74


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Index


Ashtray ............................................... 291
Assistance menu (on-board computer) .......................................... 227
ATA (Anti-Theft Alarm system)


Activating/deactivating ................... 74
Function ........................................... 74
Switching off the alarm .................... 74


ATTENTION ASSIST


Activating/deactivating (on- board computer) ............................ 228
Display message ............................ 250
Function/notes ............................. 201
Audio menu (on-board computer) .... 225
AUTO lights


see Light sensor Automatic car wash .......................... 314
Automatic lane recognition system


see Lane Keeping Assist ................ 229


Automatic transmission


DIRECT SELECT lever ..................... 155
Display message ............................ 258
Driving tips .................................... 157
Emergency running mode .............. 162
Kickdown ....................................... 158
Malfunction .................................... 162
Program selector button ................ 158
Pulling away ................................... 151
Selector lever ................................ 154
Starting .......................................... 151


Backrest (display message) ............. 259
Bag hook ............................................ 281
BAS (Brake Assist System) ................. 66
BAS PLUS (Brake Assist System Plus*) .................................................... 66
Battery


Charging ........................................ 340
Checking (SmartKey) ....................... 80
Display message ............................ 248
Important safety guidelines (SmartKey) ....................................... 80
Jump-starting ................................. 341
Replacing (SmartKey) ...................... 80
Safety notes .................................. 338


Belt


see Seat belts


Blind Spot Assist


Activating/deactivating (on- board computer) ............................ 228
Display message ............................ 252
Function/notes ............................. 205


BlueTEC


AdBlue® ......................................... 390
Adding AdBlue® ............................. 167
Bottle holder ...................................... 289
Brake fluid


Notes ............................................. 392
Brake fluid level ................................ 312
Brake lamp (display message) ......... 244
Brakes


ABS .................................................. 65
BAS .................................................. 66
BAS PLUS ........................................ 66
Brake fluid (notes) ......................... 392
Display message ............................ 242
High-performance brake system .... 174
Important safety notes .................. 173
Maintenance .................................. 174
Parking brake ................................ 170
Warning lamp ................................. 263


Breakdown


see Accident (notes) see Flat tire


Bulb


Bulbs


Infrared light .................................. 127


High-beam headlamps ................... 126
Low-beam headlamps .................... 126
Overview ........................................ 125
Parking lamps ................................ 126
Standing lamps (front) ................... 126
Turn signals (front) ......................... 127


CAC


California


(Customer Assistance Center) ......... 23


Important notice for retail customers and lessees .................... 21


Calling up a malfunction


see Display messages


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Index


Capacities


Care


see Technical data


Carpets .......................................... 320
Car wash ........................................ 314
Display ........................................... 318
Gear or selector lever .................... 319
Headlamps ..................................... 317
Matte finish ................................... 316
Night View Assist Plus ................... 318
Notes ............................................. 313
Paint .............................................. 316
Plastic trim .................................... 319
Power washer ................................ 315
Rear view camera .......................... 318
Roof lining ...................................... 320
Seat belt ........................................ 320
Seat covers .................................... 319
Sensors ......................................... 317
Steering wheel ............................... 319
Tail pipes ....................................... 318
Trim strips ..................................... 319
Washing by hand ........................... 315
Wheels ........................................... 315
Windows ........................................ 316
Wiper blades .................................. 317
Wooden trim .................................. 319
Cargo compartment cover ............... 281
Cargo compartment enlargement ... 279
Cargo compartment floor


Stowage well (under) ..................... 285


Cargo net


Important safety information ......... 283
Cargo tie down rings ......................... 280
CD player/CD changer (on-board computer) .......................................... 225
Center console ..................................... 31
Central locking


Automatic locking (on-board computer) ...................................... 231
SmartKey ......................................... 76


Changing bulbs


Headlamps ..................................... 124
Changing gears .................................. 157
Changing the programming


SmartKey ......................................... 79


Child-proof locks


Rear doors ....................................... 63


Children


Child seat


In the vehicle ................................... 58
Restraint systems ............................ 59


Automatic recognition ..................... 48
Automatic recognition/air bag deactivation, self-test ...................... 50
Display message ............................ 236
LATCH-type (ISOFIX ) child seat anchors ............................................ 61
Special seat belt retractor ............... 61
Top Tether ....................................... 62
Troubleshooting ............................... 51
Cigarette lighter ................................ 292
Classification system for occupants (OCS)


Faults ............................................... 47
Operation ......................................... 43
System self-test ............................... 46


Climate control


3-zone automatic climate control . . 135
Activating/deactivating ................. 138
Activating/deactivating air- recirculation mode ......................... 143
Controlling automatically ............... 139
Cooling with air dehumidification . . 138
Defrosting the windshield .............. 141
Demisting the windows .................. 142
Dual-zone automatic climate control ........................................... 133
Important safety information ......... 132
Indicator lamp ................................ 139
Maximum cooling .......................... 142
Problems with "cooling with air dehumidification" ........................... 139
Problems with the rear window heating .......................................... 142
Rear control panel ......................... 137
Refrigerant ..................................... 392
Setting the air distribution ............. 140
Setting the airflow ......................... 141
Setting the air vents ...................... 144
Setting the temperature ................ 139
Setting the temperature (rear compartment) ................................ 140
Switching the rear window heating on/off ............................... 142


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Index


Switching the residual heat function on/off .............................. 143
Switching the ZONE function on/ off .................................................. 141
Coat hooks ......................................... 283
Cockpit ................................................. 27
Collapsible spare wheel


Inflating ......................................... 335
see Emergency spare wheel Combination switch .......................... 120
Combined cargo cover and net ........ 282
Compass ............................................ 303
Consumption statistics (on-board computer) .......................................... 220
Convenience closing feature .............. 93
Convenience opening feature ............ 93
Coolant (engine)


Checking the level ......................... 311
Display message ............................ 246
Notes ............................................. 392
Temperature (on-board computer) . 221
Temperature gauge ........................ 216
Warning lamp ................................. 269


Cooling


see Climate control Cornering light (display message) ... 243
Crash-responsive emergency lighting ............................................... 124
Cruise control


Cruise control lever ....................... 178
Display message ............................ 255
Function/notes ............................. 177
Cup holder ......................................... 288
Center console .............................. 288
Rear compartment ......................... 288


Current fuel consumption (on- board computer) ............................... 220
Customer Assistance Center


(CAC) ............................................... 23
Customer Relations Department ....... 23


Dashboard


see Cockpit


Daytime running lamps


Display message ............................ 245
Switching on/off (on-board computer) ...................................... 230


Delayed switch-off


Exterior lighting (on-board computer) ...................................... 231
Interior lighting (on-board computer) ...................................... 231
Diesel particle filter .......................... 173
Digital speedometer ......................... 220
DIRECT SELECT lever


see Automatic transmission Display (cleaning instructions) ........ 318
Display messages


Brakes ........................................... 241
Calling up (on-board computer) ..... 234
Clearing (on-board computer) ........ 234
Driving systems ............................. 250
Engine ............................................ 246
KEYLESS-GO .................................. 260
Lamps ............................................ 243
Safety systems .............................. 235
Service interval display .................. 313
SmartKey ....................................... 260
Tires ............................................... 255
Vehicle ........................................... 258
Distance recorder ............................. 220
Distance warning lamp ..................... 270
DISTRONIC PLUS


Deactivating ................................... 186
Display message ............................ 254
Displays in the multifunction display ........................................... 185
Driving tips .................................... 187
Function/notes ............................. 179
Setting the specified minimum distance ......................................... 185
Warning lamp ................................. 270


Door


Automatic locking ............................ 85
Automatic locking (on-board computer) ...................................... 231
Display message ............................ 259


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Index


Emergency locking ........................... 86
Emergency unlocking ....................... 85
Opening (from inside) ...................... 84


Door control panel


Overview .......................................... 33


Doors


Important safety notes .................... 84
Drinking and driving ......................... 172
Drinks holder


see Cup holder


Drive program


Automatic ...................................... 159
Manual ........................................... 160
SETUP (on-board computer) .......... 221
Drive program display ...................... 155
Driving abroad ................................... 177
Driving on flooded roads .................. 175
Driving safety system


BAS PLUS (Brake Assist System PLUS) ............................................... 66
EBD (Electronic Brake force Distribution) ..................................... 71
ESP® (Electronic Stability Program) .......................................... 67
ETS/4ETS (Electronic Traction System) ........................................... 68
Important safety information ........... 65


Driving safety systems


ABS (Anti-lock Braking System) ....... 65
ADAPTIVE BRAKE ............................. 71
BAS (Brake Assist System) .............. 66
Overview .......................................... 65
PRE-SAFE® Brake ............................. 71


Driving system


AIRMATIC (E 550 and E 550
4MATIC) ......................................... 191


Driving systems


Active Blind Spot Assist ................. 209
Active Driving Assistance package ......................................... 208
Active Lane Keeping Assist ............ 211
AIRMATIC ...................................... 191
AMG Ride Control sports suspension (E 63 AMG) ................. 192
ATTENTION ASSIST ........................ 201
Blind Spot Assist ............................ 205
Cruise control ................................ 177


DISTRONIC PLUS ........................... 179
HOLD function ............................... 188
Lane Keeping Assist ...................... 207
Lane Tracking package .................. 205
Night View Assist Plus ................... 202
Parking Guidance ........................... 197
PARKTRONIC ................................. 194
RACE START (AMG vehicles) .......... 190
Rear view camera .......................... 200
Driving tips ........................................ 157
Braking .......................................... 174
DISTRONIC PLUS ........................... 187
Downhill gradients ......................... 173
Driving on flooded roads ................ 175
Wet road surface ........................... 173
Winter ............................................ 176
DVD audio (on-board computer) ...... 225


EASY-ENTRY feature ......................... 112


Activating/deactivating (on- board computer) ............................ 232
EASY-EXIT feature ............................. 112


Activating/deactivating (on- board computer) ............................ 232
Crash-responsive ........................... 113


EASY-PACK cargo compartment management system ........................ 284
EASY-PACK folding luggage- compartment floor ............................ 285
EASY-PACK load-securing kit ........... 284
EASY-PACK rear sill protector .......... 286
EBD (Electronic Brake force Distribution)


Display message ............................ 242
Function/notes ................................ 71


Electrical fuses


see Fuses


Electronic Brake force


see EBD


Electronic Stability Program


see ESP®


Electronic Traction System


see ETS/4ETS


Emergency call


see mbrace


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Index


Emergency release


Fuel filler flap ................................. 164
Trunk ......................................... 90, 91
Vehicle ....................................... 85, 86


Emergency running mode


Automatic transmission ................. 162


Emergency spare wheel


Storage location ............................ 325
Stowing .......................................... 326


Emergency tensioning device


Function ........................................... 57
Safety guidelines ............................. 37


Emergency unlocking


Tailgate ............................................ 91


Emissions purification


Service and warranty information .... 20


Engine


Irregular running ............................ 153
Starting problems .......................... 153
Starting the engine with the key .... 151
Starting with KEYLESS-GO ............. 151
Switching off .................................. 170
Warning lamp Check Engine .......... 268


Engine electronics


Malfunction .................................... 153
Engine number .................................. 386
Engine oil


Adding ........................................... 310
Checking the oil level ..................... 309
Display message ............................ 248
Lubricant additives ........................ 391
Notes about oil grades ................... 391
Temperature (on-board computer) . 221
Viscosity ........................................ 391


ESC (Electronic Stability Control)


see ESP®


ESP® (Electronic Stability Program)


Activating/deactivating (AMG vehicles) .......................................... 70
Activating/deactivating (except AMG vehicles) .................................. 68
Activating/deactivating (on- board computer) ............................ 228
AMG menu (on-board computer) ... 221
Display message ............................ 235
ETS/4ETS ........................................ 68


Important safety information ........... 67
Warning lamp ................................. 265


ETS/4ETS (Electronic Traction System) ................................................ 68
Exhaust check ................................... 172
Exhaust tail pipe (cleaning instructions) ...................................... 318
Exterior lighting


see Lights


Exterior mirrors


Adjusting ....................................... 113
Dipping (automatic) ....................... 114
Out of position ............................... 114
Storing settings (memory function) ........................................ 115
Storing the parking position .......... 114
Exterior view ........................................ 26


First-aid kit ......................................... 323
Flat tire


Changing a wheel/mounting the spare wheel ................................... 331
MOExtended run-flat system ......... 337
Preparing the vehicle ..................... 326
Raising the vehicle ......................... 333
TIREFIT kit ...................................... 327
Floormat ............................................. 304
Folding bench seat (cargo compartment) .................................... 108
Front fog lamp (display message) ... 244
Fuel


Additives ........................................ 389
Notes ............................................. 388
Premium-grade unleaded gasoline . 388
Refueling ........................................ 162
Specifications ................................ 388
Troubleshooting ............................. 166


Fuel consumption


Current (on-board computer) ......... 220
Notes ............................................. 172
Fuel filler cap (display message) ..... 249
Fuel filler flap


Emergency release ........................ 164
Opening/closing ............................ 164
Fuel filter (display message) ............ 249


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10


Index


Fuel level


Fuses


Calling up the range (on-board computer) ...................................... 220


Fuse allocation chart ..................... 345
Fuse box in the cargo compartment ................................. 346
Fuse box in the engine compartment ................................. 346
Fuse box in the trunk ..................... 346
Notes ............................................. 345


Garage door opener


Clearing the memory ..................... 303
Notes ............................................. 300
Opening/closing the garage door .. 303
Programming the remote control ... 301


Gear indicator (on-board computer) .......................................... 221
Gear or selector lever (cleaning guidelines) ......................................... 319
Genuine Mercedes-Benz parts ......... 384
Genuine wood trim and trim strips (cleaning instructions) ...................... 319
Glove box ........................................... 274


Headlamp cleaning system .............. 122
Adding washer fluid ....................... 312
Notes ............................................. 393


Headlamp mode (daytime driving)


see Daytime running lamps


Headlamps


Cleaning ......................................... 317
Misting up ...................................... 123


Head restraints


Adjusting (angle) ............................ 105
Adjusting (electrically) ................... 105
Adjusting (rear) .............................. 105
Installing/removing (rear) .............. 106
Luxury ............................................ 105
see NECK-PRO head restraints


Heating


see Climate control High beam flasher ............................. 122


Hill start assist .................................. 152
HOLD function


Display message ............................ 251
Function/notes ............................. 188


Hood


Closing ........................................... 309
Display message ............................ 259
Opening ......................................... 308
Hydroplaning ..................................... 175


Immobilizer .......................................... 73
Indicator and warning lamps


DISTRONIC PLUS ........................... 270
Insect protection on the radiator .... 309
Instrument cluster


Overview .......................................... 28
Submenu (on-board computer) ...... 229
Warning and indicator lamps ........... 29
Instrument cluster lighting ................ 28
Instrument lighting


see Instrument cluster lighting


Interior lighting


Automatic control .......................... 124
Delayed switch-off (on-board computer) ...................................... 231
Emergency lighting ........................ 124
Manual control ............................... 124
Reading lamp ................................. 123
Setting ambient lighting (on-board computer) ...................................... 230


Jack


Storage location ............................ 324
Using ............................................. 333
Jump-starting ..................................... 341


KEYLESS-GO


Button ............................................ 150
Convenience closing feature ............ 94
Display message ............................ 260
Locking ............................................ 77


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Index


11


Starting the engine ........................ 151
Unlocking ......................................... 77


Key positions


KEYLESS-GO .................................. 150
SmartKey ....................................... 149
Kickdown ................................... 158, 161
Knee bag .............................................. 40


Lane-change assistant


see Active Blind Spot Assist see Blind Spot Assist


Lane Keeping Assist


Activating/deactivating (on- board computer) ............................ 229
Display message ............................ 251
Function/information .................... 207
Lane Tracking package ..................... 205
LATCH-type (ISOFIX) child seat anchors ................................................ 61
License plate lamp (display message) ............................................ 244
Light


Setting ambient lighting (on-board computer) ...................................... 230


Lights


Activating/deactivating the interior lighting delayed switch-off (on-board computer) ...................... 231
Automatic headlamp mode ............ 119
Cornering light function ................. 122
Daytime running lamps .................. 119
Driving abroad ............................... 118
Fog lamps ...................................... 120
Hazard warning lamps ................... 122
High-beam headlamps ................... 120
Light switch ................................... 118
Low-beam headlamps .................... 119
Rear fog lamp ................................ 120
Switching the Adaptive Highbeam Assist on/off (on-board computer) ...................................... 230
Switching the daytime driving lights on/off (on-board computer) . 230


Switching the exterior lighting delayed switch-off on/off (on- board computer) ............................ 231
Switching the surround lighting on/off (on-board computer) .......... 231
Light sensor (display message) ....... 246
Loading guidelines ............................ 274
Locking


Automatic ........................................ 85
Emergency locking ........................... 86
From inside the vehicle (central locking button) ................................. 84


Locking verification signal (on- board computer) ............................... 232
Low-beam headlamp (display message) ............................................ 243
Luggage holder (EASY-PACK load- securing kit) ....................................... 284
Luggage net ....................................... 276
Lumbar support


4-way lumbar support .................... 108
Luxury head restraints ..................... 105


M+S tires ............................................ 175
Main-beam headlamps (display message) ............................................ 244
Malfunction message


see Display messages


Malfunctions relevant to safety


Reporting ......................................... 23
Manual drive program ...................... 160
Massage function (PULSE) ............... 107
Matte finish (cleaning instructions) ...................................... 316
mbrace


Call priority .................................... 299
Display message ............................ 235
Downloading destinations (COMAND) ..................................... 299
Emergency call .............................. 296
Important safety notes .................. 295
Locating a stolen vehicle ............... 300
MB info call button ........................ 298
Remote vehicle locking .................. 300
Roadside Assistance button .......... 297
Self-test ......................................... 295


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12


Index


System .......................................... 295
Vehicle remote unlocking .............. 299


Notes on breaking-in a new vehicle ................................................ 148


Mechanical key


Function/notes ................................ 79
Memory card (on-board computer) . 225
Memory function ............................... 115
Menu (on-board computer)


AMG ............................................... 221
Assistance ..................................... 227
Audio ............................................. 225
DISTRONIC PLUS ........................... 185
DVD ............................................... 226
Navigation ..................................... 224
Overview of menus ........................ 219
Service ........................................... 229
Settings ......................................... 229
Telephone ...................................... 226
Trip ................................................ 220


Message memory (on-board computer) .......................................... 234
Messages


see Display messages


Mirrors


Sun visor ........................................ 290
see Exterior mirrors or Rear-view mirror MOExtended run-flat system ........... 337
MP3


Operating (on-board computer) ..... 225
see separate operating instructions Multifunction display ........................ 218
Multifunction steering wheel


Operating the on-board computer . 217
Overview .......................................... 30


Navigation


On-board computer ....................... 224
see separate operating instructions


NECK-PRO head restraints


Operation ......................................... 52
Resetting after being triggered ........ 53


Night View Assist Plus


Activating/deactivating ................. 203
Cleaning ......................................... 318
Function/notes ............................. 202
Malfunction .................................... 205
Problem ......................................... 205


Occupant Classification System (OCS)


Faults ............................................... 47
Operation ......................................... 43
System self-test ............................... 46


Occupant safety


Children in the vehicle ..................... 58
System overview .............................. 36
Octane number (fuel) ........................ 388
Odometer ........................................... 220
Off-road


4MATIC .......................................... 193


see Engine oil


On-board computer


Oil


AMG menu ..................................... 221
Assistance menu ........................... 227
Audio menu ................................... 225
Convenience submenu .................. 232
Display messages .......................... 234
Factory settings ............................. 233
Important safety notes .................. 216
Instrument cluster submenu .......... 229
Lighting submenu .......................... 230
Message memory .......................... 234
Navigation menu ............................ 224
Operating video DVD ..................... 226
Operation ....................................... 217
Overview of menus ........................ 219
Service menu ................................. 229
Settings menu ............................... 229
Standard display submenu ............ 220
Telephone menu ............................ 226
Trip menu ...................................... 220
Vehicle submenu ........................... 231


Operating system


see On-board computer


Outside temperature


Display ........................................... 217


Overhead control panel


Overview .......................................... 32


Override feature


Rear side windows ........................... 64


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Paint code number ............................ 385
Paintwork (cleaning instructions) ... 316
Panic alarm .......................................... 64
Panorama roof with power tilt/ sliding panel


Opening/closing .............................. 97
Resetting ......................................... 98
Parking ............................................... 169
Parking aid


Parking Guidance ........................... 197
PARKTRONIC ................................. 194
Rear view camera .......................... 200
Parking brake .................................... 170
Parking Guidance .............................. 197
Display message ............................ 252
Parking lamp (display message) ...... 245
Parking position


Exterior mirror on the front- passenger side ............................... 114


PARKTRONIC


Activating/deactivating ................. 196
Function/notes ............................. 194
Malfunction .................................... 197
Problem ......................................... 197
Range of the sensors ..................... 194
Warning display ............................. 195


PASSENGER AIRBAG OFF indicator lamp (only Canada) ............................. 48
PASSENGER AIRBAG OFF indicator lamp (only USA) ................................... 43
Pedals ................................................. 172
Permanent display (on-board computer) .......................................... 230
Permanent four-wheel drive


see 4MATIC Plastic hooks ..................................... 280
Plastic trim (cleaning instructions) . 319
Power washers .................................. 315
Power windows


see Side windows


Pre-emptive occupant safety system


see PRE-SAFE® system


PRE-SAFE® Brake (vehicles with DISTRONIC PLUS)


Activating/deactivating (on- board computer) ............................ 228
Function/notes ................................ 71


PRE-SAFE® Brake (vehicles with DISTRONIC PLUS)


Display message ............................ 236
Warning lamp ................................. 270


PRE-SAFE® system


Display message ............................ 235
Operation ......................................... 51
Product information ............................ 20
Program selector ............................... 158
Program selector button .................. 158
Pulling away


Automatic transmission ................. 151


RACE START (AMG vehicles) ............. 190
RACETIMER (on-board computer) .... 222
Radar sensor system


Display message ............................ 251


Radar sensor system (on-board computer) .......................................... 232
Radiator cover ................................... 309
Radio


Changing stations (on-board computer) ...................................... 225
see separate operating instructions Range (on-board computer) ............. 220
Rear axle level control ...................... 192
Rear compartment


Setting the airflow ......................... 141
Setting the air vents ...................... 145
Setting the temperature ................ 140
Rear fog lamp (display message) ..... 244
Rear seat backrest


Display message ............................ 259
Folding forwards/back .................. 278


Rear seat backrest (display message) ............................................ 259
Rear sill protector ............................. 286
Rear view camera


Function/notes ............................. 200


Rear view camera (cleaning instructions) ...................................... 318


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Rear-view mirror


Anti-glare (manual) ........................ 113
Dipping (automatic) ....................... 114
Rear window blind ............................ 290
Rear window heating


Malfunction .................................... 142
Switching on/off ........................... 142
Rear window wiper ........................... 128
Replacing the wiper blade .............. 129
Refueling ............................................ 162
Remote control


Programming (garage door opener) .......................................... 301


Malfunctions relevant to safety ........ 23


Reporting


Reserve fuel


Display message ............................ 249
Warning lamp ................................. 268


Residual heat


Restraint systems


Switching on/off ........................... 143


see SRS Retaining hook .................................. 281
Reversing lamp (display message) .. 245
Roadside Assistance (breakdown) .... 21
Roller blind


see Roller sunblind


Roller sunblind


Opening/closing .............................. 98
Panorama roof with power tilt/ sliding panel ..................................... 98
Rear side windows ......................... 290
Rear window .................................. 290
Roof carrier ........................................ 287
Roof lining and carpets (cleaning guidelines) ......................................... 320
Route


see Route guidance (on-board computer)


Route guidance (on-board computer) .......................................... 224


Safety


Children in the vehicle ..................... 58
Child restraint systems .................... 59


Occupant Classification System (OCS) ............................................... 43
Overview of occupant safety systems ........................................... 36


Safety systems


see Driving safety systems


Seat


Seat belts


Active multicontour seat ................ 107


Adjusting the driver's and front- passenger seat belt ......................... 56
Adjusting the height ......................... 56
Belt force limiters ............................ 57
center rear-compartment seat ......... 57
Cleaning ......................................... 320
Correct usage .................................. 54
Emergency Tensioning Devices ........ 57
Fastening ......................................... 55
Important safety guidelines ............. 53
Releasing ......................................... 57
Safety guidelines ............................. 37
Special seat belt retractor ............... 61
Switching belt adjustment on/off (on-board computer) ...................... 233
Warning lamp ................................. 264
Warning lamp (function) ................... 57


Indicator lamp (Malfunction) .......... 111


Adjusting (electrically) ................... 104
Adjusting the 4-way lumbar support .......................................... 108
Adjusting the head restraint .......... 105
Cleaning the cover ......................... 319
Correct driver's seat position ........ 102
Important safety notes .................. 103
Storing settings (memory function) ........................................ 115
Switching seat heating on/off ....... 110
Switching the seat ventilation on/ off .................................................. 111


Seat heating


Seats


Seat ventilation


Indicator lamp (Malfunction) .......... 111
Sensors (cleaning instructions) ....... 317
Service indicator


see Service interval display


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Service interval display .................... 313


Displaying a service message (on- board computer) ............................ 313
Service menu (on-board computer) . 229
Service products


AdBlue® special additives .............. 390
Brake fluid ..................................... 392
Capacities ...................................... 387
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes .................. 386
Notes ............................................. 386
Refrigerant (air-conditioning system) .......................................... 392
Washer fluid ................................... 393


Settings


Factory (on-board computer) ......... 233
On-board computer ....................... 229
SETUP (on-board computer) ............. 221
Shift ranges ....................................... 159
Showing the distance display (on- board computer) ............................... 227
Side impact air bag ............................. 41
Side marker lamp (display message) ............................................ 245
Side windows


Convenience closing feature ............ 93
Convenience opening feature .......... 93
Important safety information ........... 91
Opening/closing .............................. 92
Resetting ......................................... 94
Troubleshooting ............................... 94
Skibag ................................................ 276
Sliding sunroof


Important safety information ........... 95
Troubleshooting ............................... 99
see Panorama roof with power tilt/sliding panel see Tilt/sliding sunroof


SmartKey


Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ................. 76, 80
Convenience closing feature ............ 93
Convenience opening feature .......... 93
Display message ............................ 260


Important safety notes .................... 76
Malfunction ...................................... 82
Starting the engine ........................ 151
Snow chains ...................................... 176
Socket ................................................ 292
Dashboard ..................................... 293
Rear compartment ......................... 293


see mbrace


SOS


Spare wheel


Notes/data .................................... 380
Storage location ............................ 325
Stowing .......................................... 326
see Emergency spare wheel


Speedometer


Additional speedometer (on- board computer) ............................ 220
Segments ...................................... 217
Setting the unit (on-board computer) ...................................... 229


SPORT handling mode


Activating/deactivating (AMG vehicles) .......................................... 69
Warning lamp ................................. 266


SRS (Supplemental Restraint System)


Display message ............................ 237
Introduction ..................................... 36
Warning lamp ................................. 267
Warning lamp (function) ................... 36


Standard display (on-board computer) .......................................... 220
Starting the engine


Important safety notes .................. 151


Station


see Radio Steering (display message) .............. 260
Steering wheel


Adjusting (electrically) ................... 111
Buttons (on-board computer) ......... 217
Cleaning ......................................... 319
Important safety notes .................. 111
Memory function (storing settings) ......................................... 111
Steering wheel heating .................. 112
Storing settings (memory function) ........................................ 115


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Steering wheel heating


Indicator lamp (Malfunction) .......... 112
Steering wheel paddle shifters ........ 159
Stowage compartments


Armrest (under) ............................. 275
Glove box ....................................... 274


Stowage space


Center console .............................. 275
Cup holders ................................... 288
Important safety information ......... 274


Stowage well


Trunk floor (under) ......................... 285


Submenu (on-board computer)


Convenience .................................. 232
Factory setting ............................... 233
Instrument cluster ......................... 229
Lights ............................................. 230
Standard display ............................ 220
Vehicle ........................................... 231


Summer opening


see Convenience opening feature Sun visor ............................................ 289
Supplemental Restraint System


see SRS


Surround lighting (on-board computer) .......................................... 231
Suspension tuning ............................ 192
SETUP (on-board computer) .......... 221
Switching off the alarm (ATA) ............ 74


Tachometer ........................................ 217
Tailgate


Display message ............................ 259
Emergency unlocking ....................... 91
Limiting the opening angle ............... 90
Tail lamps (Display message) ........... 244
Tank content


Fuel gauge ....................................... 28
Technical data ................................... 384
E 350 ............................................. 393
E 350 4MATIC ................................ 394
E 350 BlueTEC ............................... 393
E 550 ............................................. 394
E 550 4MATIC ................................ 395
E 63 AMG ...................................... 395
Tires/wheels ................................. 374


TELEAID


Call priority .................................... 299
Display message ............................ 235
Downloading destinations (COMAND) ..................................... 299
Emergency call .............................. 296
Important safety notes .................. 295
Locating a stolen vehicle ............... 300
MB info call button ........................ 298
Remote vehicle locking .................. 300
Roadside Assistance button .......... 297
Self-test ......................................... 295
System .......................................... 295
Vehicle remote unlocking .............. 299


Telephone


Accepting a call ............................. 227
Display message ............................ 260
Menu (on-board computer) ............ 226
Number from the phone book ........ 227
Redialing ........................................ 227
Rejecting/ending a call ................. 227
Telephone compartment .................. 275
Telescopic rod (EASY-PACK load- securing kit) ....................................... 285
Temperature


Coolant .......................................... 216
Coolant (on-board computer) ......... 221
Engine oil (on-board computer) ...... 221
Outside temperature ...................... 217
Setting ........................................... 139


Theft deterrent locking system


Immobilizer ...................................... 73
Through-loading ................................ 278
Through-loading feature ................... 278
Tilt/sliding sunroof


Opening/closing .............................. 97
Resetting ......................................... 97
Timer (on-board computer) .............. 222
Tiredness assistant


see ATTENTION ASSIST TIREFIT kit .......................................... 327
Tire pressure


Calling up (on-board computer) ..... 357
Checking manually ........................ 355
Display message ............................ 255
Maximum ....................................... 360
Notes ............................................. 353
Not reached (TIREFIT) .................... 330


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Pressure loss warning .................... 355
Reached (TIREFIT) .......................... 330
Recommended ............................... 352


Tire pressure monitoring system


Function/notes ............................. 357
Restarting ...................................... 359
Warning lamp ................................. 271


Tires


Aspect ratio (definition) ................. 373
Average weight of the vehicle occupants (definition) .................... 371
Bar (definition) ............................... 371
Characteristics .............................. 371
Checking ........................................ 351
Cleaning ......................................... 352
Definition of terms ......................... 371
Direction of rotation ...................... 365
Distribution of the vehicle occupants (definition) .................... 374
DOT, Tire Identification Number (TIN) ............................................... 370
DOT (Department of Transportation) (definition) ............ 371
Flat tire .......................................... 326
GAWR (Gross Axle Weight Rating) (definition) ..................................... 372
Guidelines to be observed ............. 351
GVW (Gross Vehicle Weight) (definition) ..................................... 372
GVWR (Gross Vehicle Weight Rating) (definition) ......................... 372
Increased vehicle weight due to optional equipment (definition) ...... 372
Kilopascal (kPa) (definition) ........... 372
Labeling (overview) ........................ 367
Load bearing index (definition) ...... 373
Load index ..................................... 370
Load index (definition) ................... 372
Maximum loaded vehicle weight (definition) ..................................... 372
Maximum load on a tire (definition) ..................................... 373
Maximum permissible tire pressure (definition) ....................... 373
Maximum tire load ......................... 365
Maximum tire load (definition) ....... 372
Optional equipment weight (definition) ..................................... 373


PSI (pounds per square inch) (definition) ..................................... 373
Replacing ....................................... 367
Service life ..................................... 351
Sidewall (definition) ....................... 373
Speed index (definition) ................. 372
Storing ........................................... 352
Structure and characteristics (definition) ..................................... 371
Temperature .................................. 366
TIN (Tire Identification Number) (definition) ..................................... 373
Tire bead (definition) ...................... 373
Tire pressure (definition) ................ 373
Tire pressures (recommended) ...... 371
Tire size (data) ............................... 374
Tire size designation, load-bearing capacity, speed index .................... 368
Tire tread ....................................... 351
Tire tread (definition) ..................... 373
Total load limit (definition) ............. 374
Traction ......................................... 366
Traction (definition) ....................... 373
Tread wear ..................................... 366
Uniform Tire Quality Grading Standards ...................................... 365
Uniform Tire Quality Grading Standards (definition) .................... 371
Unladen weight (definition) ............ 372
Wear indicator (definition) ............. 373
Wheel rim (definition) .................... 372


Tires and wheels (important safety information) ....................................... 350
Top Tether ............................................ 62
Towing


Important safety guidelines ........... 343
Installing the towing eye ................ 343
Removing the towing eye ............... 344
Transfer case ..................................... 162
Transmission position display ................................................ 155
Transmission positions .................... 157
Trip computer (on-board computer) .......................................... 220
Trip odometer


Calling up ....................................... 220
Resetting (on-board computer) ...... 221


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Trunk


Automatic opening ..................... 88, 89
Emergency release .................... 90, 91
Locking separately ........................... 90


Important safety guidelines ............. 86


Trunk/tailgate


Trunk lid


Display message ............................ 259
Turn signal (display message) ......... 243
Turn signals ....................................... 120
Type plate


see Vehicle identification plate


Unlocking


Emergency unlocking ....................... 85
From inside the vehicle (central unlocking button) ............................. 84


Vanity mirror


Vehicle


Sun visor ........................................ 290


Data acquisition ............................... 24
Emergency unlocking ................. 85, 86
Equipment ....................................... 20
Exterior view .................................... 26
Individual settings (on-board computer) ...................................... 229
Loading .......................................... 360
Lowering ........................................ 337
Maintenance .................................... 21
Parking up ..................................... 171
Raising ........................................... 333
Reporting problems ......................... 23
Towing away .................................. 343
Tow-starting ................................... 343
Transporting .................................. 345


Vehicle data


see Technical data


Vehicle identification number


see VIN Vehicle identification plate .............. 385
Vehicle level ...................................... 191
Vehicle level (display message) ....... 250
Vehicle tool kit .................................. 324


Video (DVD) ........................................ 226
Video DVD (on-board computer) ...... 226
VIN ...................................................... 385


Warning and indicator lamps


ABS ................................................ 265
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
ESP® .............................................. 265
ESP® OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 29
PASSENGER AIRBAG OFF indicator lamp (only Canada) ........... 48
PASSENGER AIRBAG OFF indicator lamp (only USA) ................ 43
Reserve fuel ................................... 268
Seat belt ........................................ 264
SPORT handling mode ................... 266
SRS ................................................ 267
Tire pressure monitor .................... 271
Warranty ............................................ 384
Wheel bolt tightening torque ........... 337
Wheel chock ...................................... 332
Wheels


Changing/replacing ....................... 367
Changing a wheel .......................... 331
Checking ........................................ 351
Cleaning ......................................... 315
Guidelines to be observed ............. 351
Mounting a wheel .......................... 335
Removing a wheel .......................... 334
Tightening torque ........................... 337
Wheel size/tire size ....................... 374


Window curtain air bag


Display message ............................ 237
Operation ......................................... 43


Windows


see Side windows Windows (cleaning instructions) ..... 316
Windshield


Defrosting ...................................... 141


Windshield washer fluid (display message) ............................................ 260


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Windshield washer system


Adding washer fluid ....................... 312
Notes ............................................. 393


Windshield wipers


Important safety notes .................. 127
Replacing the wiper blades ............ 129
Switching on/off ........................... 128
Troubleshooting ............................. 130
Winter operation ............................... 176
Radiator cover ............................... 309


Winter tires


Wiper blades


M+S tires ....................................... 175


Cleaning ......................................... 317


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Introduction


Product information


We recommend using genuine Mercedes- Benz parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and special suitability for Mercedes-Benz vehicles. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. We cannot therefore be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. The use of non-approved parts could affect your vehicle's operating safety. Mercedes- Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. In addition, you will receive advice about permissible technical modifications, and the parts will be professionally installed.


Operator's Manual Notes on the Operator's Manual This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.


Vehicle equipment This manual describes all the standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Note that your vehicle may not be equipped with all functions described. This also refers to safety-related systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center. The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle.


Service and vehicle operation Service and literature The Service and Warranty Information booklet contains detailed information about the warranties covering your vehicle. Your authorized Mercedes-Benz Center will replace and repair any factory-fitted parts based on the terms and conditions of the following warranties: RNew Vehicle Limited Warranty REmission System Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine,


Massachusetts, New York, Pennsylvania, Rhode Island and Vermont


RState Warranty Enforcement Laws (Lemon


Laws)


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Information for customers in California Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or


malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.


(2) the same substantial defect or


malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.


(3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.


Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350


Maintenance The Service and Warranty Information Booklet describes all necessary maintenance work that should be performed at regular intervals. Always have the Service and Warranty Information Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record each service in the Service and Warranty Information Booklet for you.


Roadside Assistance The Mercedes-Benz Roadside Assistance Program provides factory-trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year. 1-800-FOR-MERCedes(1-800-367-6372) (USA) 1-800-387-0100 (Canada) For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure (in the USA) or the Roadside Assistance section of the Service and Warranty Information Booklet (in Canada) You will find both in your vehicle literature portfolio.


Change of address or ownership In the event of a change of address, be sure to send in the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.


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Introduction


If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator. If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Car" found in the Service and Warranty Information Booklet, or call the Mercedes- Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.


Vehicle operation outside the USA and Canada If you plan to operate your vehicle in foreign countries, please be aware that: RService facilities or replacement parts may


not be readily available.


RUnleaded gasoline for vehicles with


catalytic converters may not be available. The use of leaded fuels can damage the catalytic converter.


RGasoline may have a considerably lower octane rating. Improper fuel can cause engine damage.


Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses:


In the USA Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350


In Canada Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9


Operating safety Safety notes G Warning Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle. Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving. G Warning Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred: Rturn on your hazard warning flashers. Rslow down carefully. Rdrive with caution to an area which is a safe


distance from the road.


Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.


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Proper use of the vehicle To ensure proper use of the vehicle, you must familiarize yourself with the following information and rules: Rsafety notes in this Operator's Manual Rtechnical data in this Operator's Manual Rtraffic rules and regulations Rlaws and safety standards pertaining to


motor vehicles G Warning! Various warning labels are attached to your vehicle. These warning labels are intended to make you and others aware of various risks. Do not remove any of these warning labels unless explicitly instructed to do so by information on the label itself. Removing warning labels may cause you and others to be unaware of certain risks which may result in an accident and/or personal injury.


Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem with the Mercedes-Benz Center again or, if necessary, contact us at one of the following addresses.


In the USA Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350


In Canada Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9


Reporting malfunctions relevant to safety For the USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.


Reporting safety defects If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building,

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