When cleaning the vehicle’s interior, only use cleaners specifically designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in the vehicle’s breathing space.
Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the vehicle’s interior, maintain adequate ventilation by opening the vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Products that remove odors from the vehicle’s upholstery and clean the vehicle’s glass can be obtained from your dealer/retailer. Do not clean the vehicle using: (cid:129) A knife or any other sharp object to remove a soil from any interior surface.
(cid:129) A stiff brush. It can cause damage
to the vehicle’s interior surfaces.
(cid:129) Heavy pressure or aggressive
rubbing with a cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal.
Laundry detergents or dishwashing soaps with degreasers can leave residue that streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide. Use only mild, neutral-pH soaps. Too much cleaner that saturates the upholstery.
(cid:129) Organic solvents such as naptha, alcohol, etc. that can damage the vehicle’s interior.
Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For any soil, always try to remove it first with plain water or club soda.
Service and Appearance Care
5-81
Before cleaning, gently remove as much of the soil as possible using one of the following techniques:
For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.
To clean: 1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Wring the cloth to remove excess
moisture.
3. Start on the outside edge of the
soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled
area until the cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that was used with plain water.
If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.
(cid:129)
(cid:129)
(cid:129)
(cid:129)
5-82
Service and Appearance Care
Leather A soft cloth dampened with water can be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on leather.
Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner.
Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.
Care of Safety Belts Keep belts clean and dry. { CAUTION
Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
Service and Appearance Care
5-83
Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-12.
Washing Your Vehicle The best way to preserve the vehicle’s finish is to keep it clean by washing it often. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty.
Do not wash the vehicle in direct sunlight. Use a car washing soap. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on the vehicle. Approved cleaning products can be obtained from your dealer/ retailer. Follow all manufacturers’ directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting.
High pressure car washes may cause water to enter the vehicle. Avoid using high pressure washes closer than 12 inches (30 cm) to the surface of the vehicle. Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals.
Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-83.
5-84
Service and Appearance Care
Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer/retailer. If the vehicle has a basecoat/ clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from
industrial chimneys, etc., can damage the vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. To help keep the paint finish looking new, keep the vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, chrome polish may be used on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean
aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.
Windshield, Backglass, and Wiper Blades Clean the outside of the windshield and backglass with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when you clean the blades. Bugs, road grime, sap and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: (cid:129) Extreme dusty conditions (cid:129) Sand and salt (cid:129) Heat and sun (cid:129) Snow and ice, without proper
removal
Service and Appearance Care
5-85
Aluminum or Chrome-Plated Wheels and Trim The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the vehicle’s chrome with soap and water after exposure. Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because they could damage the surface. Do not use chrome polish on aluminum wheels. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the vehicle warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application.
Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.
Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle.
5-86
Service and Appearance Care
Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer/retailer or an underbody car washing system can do this.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer/retailer. Larger areas of finish damage can be corrected in your dealer’s/retailer’s body and paint shop.
Service and Appearance Care
5-87
Service Parts Identification Label This label is on the inside of the glove box. It is very helpful if parts need to be ordered. The label has the following information: (cid:129) Vehicle Identification
Number (VIN)
(cid:129) Model designation (cid:129) Paint information (cid:129) Production options and special
equipment
Do not remove this label from the vehicle.
Electrical System High Voltage Devices and Wiring
{ CAUTION
Exposure to high voltage can cause shock, burns, and even death. The high voltage systems in your vehicle can only be serviced by technicians with special training. High voltage devices are identified by labels. Do not remove, open, take apart, or modify these devices. High voltage cable or wiring has orange covering. Do not probe, tamper with, cut, or modify high voltage cable or wiring.
Vehicle Identification Vehicle Identification Number (VIN)
This is the legal identifier for the vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. It can be seen through the windshield from outside the vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.
Engine Identification The eighth character in the VIN is the engine code. This code helps identify the vehicle’s engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 5-94 for the vehicle’s engine code.
5-88
Service and Appearance Care
Add-On Electrical Equipment Notice: Do not add anything electrical to the vehicle unless you check with your dealer/retailer first. Some electrical equipment can damage the vehicle and the damage would not be covered by the vehicle’s warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain the vehicle’s battery, even if the vehicle is not operating. The vehicle has an airbag system. Before attempting to add anything electrical to the vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-61.
Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed.
Power Windows and Other Power Options Circuit breakers in the fuse block protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.
Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers
and fusible thermal links. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. Fuses of the same amperage can be temporarily borrowed from another fuse location, if a fuse goes out. Replace the fuse as soon as you can.
Instrument Panel Fuse Block The instrument panel fuse block is located under the instrument panel on the passenger side of the vehicle. Pull down on the cover to access the fuse block.
Service and Appearance Care
5-89
Fuses AIRBAG Airbag
Usage
AMP
BCK/UP/
STOP
BCM
CNSTR/ VENT CTSY DR/LCK
DRL
DRL 2
Amplifier Back-up Lamp/Stoplamp Body Control Module
Canister Vent
Courtesy Door Locks Daytime Running Lamps GMC HID Only/ Rear Fog Lamps-China Only Display
DSPLY FRT/WSW Front Windshield Washer Heated/Cooling HTD/COOL Seats Heating, Ventilation and Air Conditioning
HVAC
SEAT
Usage
Fuses IADV/
Inadvertent PWR/LED Power LED INFOTMNT Infotainment LT/TRN/SIG Driver Side Turn
Signal Memory Seat Module Power Mirrors, Liftgate Release
Power Mode
MSM
PDM
PWR MODE
PWR/MIR Power Mirrors
RDO
Radio
REAR WPR Rear Wiper RT/TRN/SIG Passenger Side
SPARE SPARE
STR/WHL/
ILLUM
Turn Signal Spare Spare Steering Wheel Illumination
Fuse Side
5-90
Service and Appearance Care
Relays PWR/ WNDW PWR/
COLUMN L/GATE
LCK
Usage
Power Windows Relay Power Steering Column Relay Liftgate Relay Power Lock Relay
Underhood Fuse Block The underhood fuse block is located in the engine compartment, on the passenger side of the vehicle.
REAR/WSW Rear Window Washer Relay Power Unlock Relay Daytime Running Lamps 2 Relay
UNLCK
DRL2
DRL
LT/UNLCK Driver Side Unlock Relay Daytime Running Lamps Relay Spare
SPARE FRT/WSW Front Windshield
Washer Relay
Relay Side
Relays LT/PWR/
SEAT
RT/PWR/
SEAT
Usage
Driver Side Power Seat Relay Passenger Side Power Seat Relay
Lift the cover for access to the fuse/relay block. Notice: Spilling liquid on any electrical components on the vehicle may damage it. Always keep the covers on any electrical component. To remove fuses, hold the end of the fuse between your thumb and index finger and pull straight out.
Service and Appearance Care
5-91
Fuses
AWD
BATT 1
BATT 2
BATT 3
ECM
ECM 1
Usage
All-Wheel-Drive
System
Battery 1
Battery 2
Battery 3
Engine Control
Module
Engine Control
Module 1
EMISSION 1 Emission 1
EMISSION 2 Emission 2
EVEN
COILS
FAN 1
FAN 2
Even Injector Coils
Cooling Fan 1
Cooling Fan 2
FOG LAMP Fog Lamps
FSCM
HORN
Fuel System Control Module Horn
HTD WASH Heated Windshield
Washer Fluid
Fuses
Usage
A/C
Air Conditioning Clutch
CLUTCH ABS MTR Antilock Braking System (ABS) Motor Adaptive Forward Lighting System
AFS
Fuses Usage AIRBAG Airbag System
AUX
POWER AUX VAC
PUMP
Auxiliary Power
Auxiliary Vacuum Pump
5-92
Service and Appearance Care
Usage
HVAC BLWR
Fuses HTD MIR Heated Outside Rearview Mirror Heating, Ventilation and Air Conditioning Blower Left High-Beam Headlamp Left Low-Beam Headlamp Left Parking Lamp Trailer Left Stoplamp and Turn Signal
LT HI BEAM LT LO BEAM LT PRK
LT TRLR STOP/TRN
ODD Odd Injector Coils COILS PCM IGN Powertrain Control
Module Ignition
PWR
L/GATE
Power Liftgate
PWR
Power Outlet
OUTLET REAR CAMERA Rear Camera
Usage
Fuses RR APO Rear Accessory RR DEFOG Rear Defogger RR HVAC Rear Climate
Power Outlet
RT HI BEAM RT LO BEAM RT PRK
Control System Right High-Beam Headlamp Right Low-Beam Headlamp Right Parking Lamp Trailer Right Stoplamp and Turn Signal
RT TRLR STOP/TRN RVC SNSR Regulated Voltage S/ROOF/ SUNSHADE Sunroof
Control Sensor
SPARE
Spare
Stop Lamps
(China Only) STRTR
Stop Lamps (China Only)
Starter
Fuses
TCM
TRANS TRLR BCK/UP
Usage Transmission Control Module Transmission Trailer Back-up Lamps
TRLR BRK Trailer Brake TRLR PRK
Trailer Parking Lamps
LAMP
TRLR PWR Trailer Power WPR/WSW Windshield
Wiper/Washer
Relays
Usage
A/C
CMPRSR CLTCH AUX VAC
PUMP
CRNK
FAN 1
FAN 2
Air Conditioning Compressor Clutch
Auxiliary Vacuum
Pump
Switched Power
Cooling Fan 1
Cooling Fan 2
Service and Appearance Care
5-93
Relays
Usage RR DEFOG Rear Window Defogger Trailer Right Stoplamp and Turn Signal Lamp
RT TRLR STOP/TRN
Stop Lamps (China Only)
Stop Lamps
(China Only) TRLR BCK/UP
Trailer Back-up Lamps WPR Windshield Wiper WPR HI Windshield Wiper
High Speed
Relays
FAN 3
Usage
Cooling Fan 3
HID/LO BEAM
FOG LAMP Fog Lamps HI BEAM High-Beam Headlamps High Intensity Discharge (HID) Low-Beam Headlamps Horn Ignition Main Trailer Left Stoplamp and Turn Signal Lamp
LT TRLR STOP/TRN
HORN
IGN
PRK LAMP Park Lamp PWR/TRN Powertrain
5-94
Service and Appearance Care
Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information.
Application
Air Conditioning Refrigerant R134a
Capacities
English
Metric
For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more
information.
Cooling System Engine Oil with Filter Fuel Tank Transmission Fluid* Wheel Nut Torque *See Automatic Transmission Fluid on page 5-18 for information on checking fluid level. All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.
11.4 qt 5.5 qt 22.0 gal 5.3 qt 140 lb ft
10.8 L 5.2 L 83.3 L 5.0 L 190 Y
Engine
3.6L V6 Engine
VIN Code
Transmission
Automatic
Spark Plug Gap 0.043 in (1.10 mm)
Engine Specifications
Maintenance Schedule
Maintenance Schedule
Introduction ..........................6-1
Maintenance Requirements .....6-1
Your Vehicle and the
Environment ........................6-1
Using the Maintenance
Schedule ............................6-2
Scheduled Maintenance .........6-3
Additional Required Services ....6-6
Maintenance Footnotes ..........6-7
Owner Checks and Services ....6-9
At Each Fuel Fill ...................6-9
At Least Once a Month ..........6-9
At Least Once a Year ..........6-10
Recommended Fluids and
Lubricants .........................6-12
Maintenance Replacement
Parts ................................6-14
Engine Drive Belt Routing .....6-15
Maintenance Record ............6-16
Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended.
Have you purchased the GM Protection Plan? The Plan supplements the vehicle warranties. See the Warranty and Owner Assistance booklet or your dealer/retailer for details.
Maintenance Schedule
6-1
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep this vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty.
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep the vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from the vehicle.
6-2
Maintenance Schedule
To help protect the environment, and to keep the vehicle in good condition, be sure to maintain the vehicle properly.
Using the Maintenance Schedule We want to help keep this vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use the vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive.
If you have any questions on how to keep the vehicle in good condition, see your dealer/retailer. This schedule is for vehicles that:
carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Loading the Vehicle on page 4-16. are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 5-5.
The services in Scheduled Maintenance on page 6-3 should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.
{ CAUTION
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer/retailer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-4.
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, have your dealer/retailer do these jobs. When you go to your dealer/retailer for service, trained and supported service technicians will perform the work using genuine parts.
(cid:129) (cid:129) (cid:129) To purchase service information, see Service Publications Ordering Information on page 7-15. Owner Checks and Services on page 6-9 tells what should be checked, when to check it, and what can easily be done to help keep the vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Maintenance Replacement Parts on page 6-14. When the vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer.
Scheduled Maintenance When the CHANGE ENGINE OIL SOON message displays, service is required for the vehicle. Have the vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if driving under the best conditions, the engine oil life system might not indicate that vehicle service is necessary for over a year. However, the engine oil and filter must be changed at least once a year and at this time the system must be reset. Your dealer/retailer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, service the vehicle within 3,000 miles (5 000 km) since the last service. Remember to reset
Maintenance Schedule
6-3
the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-15 for information on the Engine Oil Life System and resetting the system. When the CHANGE ENGINE OIL SOON message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that the first service be Maintenance I, the second service be Maintenance II, and then alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often.
6-4
Maintenance Schedule
Maintenance I — Use Maintenance I if the CHANGE ENGINE OIL SOON message displays within 10 months since the vehicle was purchased or Maintenance II was performed.
Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the
Scheduled Maintenance
message displays 10 months or more since the last service or if the message has not come on at all for one year.
Service
Maintenance I Maintenance II
Change engine oil and filter. See Engine Oil on page 5-13. Reset oil life system. See Engine Oil Life System on page 5-15. An Emission Control Service.
Visually check for any leaks or damage. See footnote (g).
Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-17. See footnote (l).
Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-50 and “Tire Wear Inspection” in At Least Once a Month on page 6-9.
•
•
•
•
•
•
•
Maintenance Schedule
6-5
Scheduled Maintenance (cont’d)
Service
Maintenance I Maintenance II
Inspect brake system. See footnote (a).
Check engine coolant and windshield washer fluid levels and add fluid as needed.
Perform any needed additional services. See “Additional Required Services” in this section.
Inspect suspension and steering components. See footnote (b).
•
•
•
Inspect engine cooling system. See footnote (c).
Inspect wiper blades. See footnote (d).
Inspect restraint system components. See footnote (e).
Lubricate body components. See footnote (f).
Inspect throttle system. See footnote (j).
•
•
•
• • • • • •
6-6
Maintenance Schedule
Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Additional Required Services
75,000
25,000
(40 000)
50,000
(80 000)
(120 000)
•
•
•
•
•
•
•
•
•
Service and Miles (Kilometers)
Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-17. Change automatic transmission fluid (severe service). See footnote (h). Change automatic transmission fluid (normal service). All-wheel-drive vehicles: Change transfer case fluid (severe service). See footnote (m). All-wheel-drive vehicles: Change transfer case fluid (normal service). Replace spark plugs and inspect spark plug wires. An Emission Control Service.
100,000
(160 000)
125,000
(200 000)
150,000
(240 000)
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Additional Required Services (cont’d)
Maintenance Schedule
6-7
25,000
(40 000)
50,000
(80 000)
75,000
(120 000)
100,000
(160 000)
125,000
(200 000)
150,000
(240 000)
•
•
(c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year.
(d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-36 and Windshield, Backglass, and Wiper Blades on page 5-84 for more information.
Service and Miles (Kilometers)
Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (k).
Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.
6-8
Maintenance Schedule
(e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-63. (f) Lubricate all key lock cylinders, hood latch assemblies, secondary latches, pivots, spring anchor and release pawl, hood and door hinges, rear folding seats, and liftgate hinges. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed.
(h) Change automatic transmission fluid if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer
towing.
− Uses such as found in taxi, police,
or delivery service.
(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-19 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any
components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. (k) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. (l) If driving regularly under dusty conditions, inspect the filter at each engine oil change. (m) Change transfer case fluid if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where
the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer
towing.
− Uses such as found in taxi, police, or delivery service.
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure vehicle safety, dependability, and emission control performance. Your dealer/ retailer can assist with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to the vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill.
Maintenance Schedule
6-9
At Least Once a Month Tire Inflation Check Inspect the vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire, if the vehicle has one. See Inflation - Tire Pressure on page 5-43. If the vehicle has a spare tire, check to make sure it is stored securely. See Changing a Flat Tire on page 5-66.
Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-50.
It is important to check
Engine Oil Level Check Notice: the engine oil regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by the vehicle warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-13.
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-19. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
6-10
Maintenance Schedule
At Least Once a Year Starter Switch Check { CAUTION When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before starting this check, be
sure there is enough room around the vehicle.
2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-27. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer/ retailer for service.
Automatic Transmission Shift Lock Control System Check
{ CAUTION When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before starting this check, be
sure there is enough room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake.
See Parking Brake on page 2-27. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the
ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer/retailer for service. Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position.
The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). The ignition key should come out only in LOCK/OFF.
Contact your dealer/retailer if service is required.
(cid:129) (cid:129) Parking Brake and Automatic Transmission P (Park) Mechanism Check
{ CAUTION
When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.
To check the parking brake’s holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the P (Park) mechanism’s holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake.
Contact your dealer/retailer if service is required.
Maintenance Schedule
6-11
Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. Tire Sealant and Compressor Kit If the vehicle has a Tire Sealant and Compressor Kit, check the sealant expiration date printed on the instruction label of the kit at least once a year. See your dealer/retailer for a replacement canister.
(cid:129)
(cid:129)
6-12
Maintenance Schedule
Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer/retailer.
Usage
Engine Oil
Engine Coolant
Hydraulic Brake System
Windshield Washer
Power Steering System
Automatic Transmission
Fluid/Lubricant
Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-13. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-19.
DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 88862806, in Canada 88862807). Optikleen® Washer Solvent.
GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid.
Maintenance Schedule
6-13
Usage
Key Lock Cylinders
Fluid/Lubricant
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Carrier Assembly — Differential (Rear Drive Module) and Transfer
Case (Power Transfer Unit)
SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Specification 9986115.
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl
Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood and Door Hinges and
Rear Folding Seat
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Weatherstrip Conditioning
Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
6-14
Maintenance Schedule
Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer/retailer.
Part
GM Part Number
ACDelco Part Number
Engine Air Cleaner/Filter Engine Oil Filter Spark Plugs Wiper Blades
Driver – 24.6 in (62.5 cm) Passenger – 20.8 in (53.0 cm) Rear – 11.6 in (30.0 cm)
15278634
89017524
12611882
15254805
15254804
15276259
—
PF48
41-107
— — —
Engine Drive Belt Routing 3.6L V6 Engine
Maintenance Schedule
6-15
6-16
Maintenance Schedule
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-1. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance Record Maintenance I or Maintenance II
Services Performed
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
Maintenance Schedule
6-17
6-18
Maintenance Schedule
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
Customer Assistance Information
7-1
Reporting Safety Defects
Reporting Safety Defects to
the United States
Government ......................7-14
Reporting Safety Defects to
the Canadian Government ....7-14
Reporting Safety Defects to
General Motors ..................7-14
Service Publications
Ordering Information ...........7-15
Vehicle Data Recording
and Privacy
Vehicle Data Recording and
Privacy .............................7-16
Event Data Recorders ..........7-16
OnStar® .............................7-17
Navigation System ...............7-17
Radio Frequency
Identification (RFID) ............7-17
Customer Assistance Information
Customer Assistance and
Information
Customer Satisfaction
Procedure ...........................7-1
Online Owner Center .............7-3
Customer Assistance for
Text Telephone (TTY)
Users .................................7-4
Customer Assistance Offices ....7-5
GM Mobility Reimbursement
Program .............................7-5
Roadside Assistance
Program .............................7-6
Scheduling Service
Appointments ......................7-8
Courtesy Transportation .........7-9
Collision Damage Repair ......7-10
Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
7-2
Customer Assistance Information
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the GMC Consumer Relations Manager at 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). In Canada, call General Motors of Canada Customer Communication at 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identification Number
(VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
(cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present
mileage.
When contacting GMC, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest following Step One first. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filling out a court action, use of the program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You may contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves the
right to change eligibility limitations
and/or discontinue its participation
in this program.
Customer Assistance Information
7-3
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/gmc Information and services customized for your specific vehicle — all in one convenient place. (cid:129) Digital owner manual, warranty
information, and more
(cid:129) Online service and maintenance
records Find GMC dealers for service nationwide
(cid:129) Exclusive privileges and offers (cid:129) Recall notices for your specific
vehicle
(cid:129) OnStar® and GM Cardmember Services Earnings summaries
STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
(cid:129)
7-4
Customer Assistance Information
Other Helpful Links: GMC — www.gmc.com GMC Merchandise — www.gmccollection.com Help Center — www.gmc.com/helpcenter
FAQ
(cid:129) Contact Us My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.
Here are a few of the valuable tools and services you will have access to: (cid:129) My Showroom: Find and save
information on vehicles and current offers in your area. (cid:129) My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM dealers/retailers.
(cid:129) My Driveway: Access quick links
to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.
(cid:129) My Preferences: Manage your profile and use tools and forms with greater ease.
To sign up, visit the My GM Canada section within www.gm.ca.
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use the Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583 (462-8583). (TTY users in Canada can dial 1-800-263-3830.)
(cid:129) Customer Assistance Offices GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to: