maintenance.
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Driving Hints
•
Lightly press the brake pedal to dry the brakes and to check that they work.
• Check that the horn works. • Check that the exterior lights work. •
Turn the steering wheel to check that the steering power assist works.
FLOOR MATS
WARNINGS
Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that
leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.
Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal
injury.
Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position.
Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to
prevent them from moving and interfering with the pedals or the ability to control the vehicle.
Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation.
•
•
Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal. Four-wheel-drive operation (if equipped) is less fuel efficient than two-wheel-drive operation.
• Close the windows for high-speed
driving.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deep water as you may lose control of your vehicle.
Note: Driving through standing water can cause vehicle damage. Note: Engine damage can occur if water enters the air filter. Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the front rocker area of your vehicle.
When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so:
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E176360Driving Hints
WARNINGS
Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that
have been removed for cleaning or replacement.
Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. Failure to properly follow floor mat installation or attachment instructions can potentially cause
interference with pedal operation causing a loss of vehicle control.
To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. To remove the floor mat, reverse the installation procedure.
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E142666Roadside Emergencies
ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • •
24 hours a day, seven days a week. For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio.
Roadside Assistance covers: • A flat tire change with a good spare, if
provided with the vehicle (except vehicles supplied with a tire inflation kit). Battery jump start. Lock-out assistance (key replacement cost is the customer's responsibility). Fuel delivery — independent service contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (7.6 L) of gasoline or 5 gal (18.9 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.
• Winch out — available within 100 ft
(30.5 m) of a paved or county maintained road, no recoveries. Towing — independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest
• •
•
•
authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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Roadside Emergencies
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle includes a fuel pump shutoff feature that stops the flow of fuel to the engine. Not every impact will cause a shutoff. Should your vehicle shut off after a collision, you may restart your vehicle. For vehicles equipped with a key system: 1. Switch off the ignition. 2. Switch on the ignition. 3. Repeat Steps 1 and 2 to re-enable the
fuel pump.
For vehicles equipped with a push button start system: 1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal and press the
START/STOP button to switch on the ignition.
3. Remove your foot from the brake pedal and press the START/STOP button to switch off the ignition.
4. You can either attempt to start the engine by pressing the brake pedal and the START/STOP button, or switch on the ignition only by pressing the START/STOP button without pressing the brake pedal. Both ways re-enable the fuel system.
This program is separate from the New Vehicle Limited Warranty, but the coverage is concurrent with the powertrain coverage period of your vehicle. Canadian customers who require roadside assistance, call 1-800-665-2006. Vehicles Sold in Canada: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In Canada, this card is found in the Warranty Guide in the glove compartment of your vehicle. Vehicles Sold in Canada: Roadside Assistance Program Coverage The service is available 24 hours a day, seven days a week. Canadian roadside coverage and benefits may differ from the U.S. coverage. For complete program coverage details you may contact your dealer, you can call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca. HAZARD WARNING FLASHERS Note: If used when the vehicle is not running, the battery will lose charge. There may be insufficient power to restart your vehicle.
The hazard warning button is located on the instrument panel. Use it when your vehicle is
creating a safety hazard for other motorists. • Press the button to turn on the hazard
warning function, and the front and rear direction indicators will flash.
• Press the button again to turn them
off.
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Roadside Emergencies
Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Connecting the Jumper Cables
WARNINGS
Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.
Do not attach the end of the positive cable to the studs or L-shaped eyelet located above the positive (+)
terminal of your vehicle’s battery. High current may flow through and cause damage to the fuses.
Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.
A spark may cause an explosion of the gases that surround the battery.
Note: In the illustration, the bottom vehicle represents the booster vehicle.
Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once your vehicle determines that the systems are safe, then the vehicle will allow you to restart. Note: In the event that your vehicle does not restart after your third attempt, contact an authorized dealer. JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow
flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation.
Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.
Use only adequately sized cables with insulated clamps.
Preparing Your Vehicle Do not attempt to push-start your automatic transmission vehicle. Note: Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a 12-volt supply to start your vehicle.
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Roadside Emergencies
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been
started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.
1. Connect the positive (+) jumper cable
to the positive (+) terminal of the discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the booster vehicle battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the booster vehicle battery.
4. Make the final connection of the
negative (-) cable to an exposed metal part of the stalled vehicle's engine, away from the battery and the fuel injection system, or connect the negative (-) cable to a ground connection point if available.
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1. Remove the negative (-) jumper cable
from the disabled vehicle.
4213E1426644132E142665Roadside Emergencies
2. Remove the jumper cable on the
negative (-) terminal of the booster vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery.
5. Allow the engine to idle for at least one
minute.
POST-CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and indicators will turn off when: • •
You press the hazard control button. You press the panic button on the remote entry transmitter (if equipped). Your vehicle runs out of power.
•
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Customer Assistance
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be found online: • U.S. dealer locator by Dealer Name,
City/State or Zip Code.
Ford Extended Service Plans. Ford Genuine Accessories. Service specials and promotions.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
•
•
•
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter @FordServiceCA (English Canada) @FordServiceQC (Quebec) Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or
Service Advisor at your selling or servicing authorized dealer.
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Customer Assistance
2.
3.
If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.
•
In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. •
Your telephone number (home and business). The name of the authorized dealer and city where located. The vehicle’s current odometer reading.
• In some states within the United States, you must directly notify Ford in writing before pursuing remedies under your state's warranty laws, and Ford is also allowed a final repair attempt. Additionally, in some states within the United States, a consumer has the option of submitting a warranty dispute to the BBB Auto Line before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Customer Assistance
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes. THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Customer Assistance
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
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Customer Assistance
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia: 8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
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Customer Assistance
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
Obtaining a French Owner’s Manual French Owner’s Manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
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E142557Customer Assistance
Transport Canada Contact Information
Website
Website
Phone
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-
index-76.htm (English)
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-
index-76.htm (French)
1–800–333–0510
Ford of Canada Contact Information
Website Phone
www.ford.ca
1–800–565-3673
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Fuses
FUSE SPECIFICATION CHART Power Distribution Box WARNINGS
Always disconnect the battery before servicing high-current fuses. To reduce risk of electrical shock, always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs.
The power distribution box is in the engine compartment. It has high-current fuses that protect the vehicle's main electrical systems from overloads. If you disconnect and reconnect the battery, you will need to reset some features. See Changing the 12V Battery (page 249).
Fuse or relay number
Fuse amp rating
Protected components
30A**
50A**
Not used. Not used. Not used. Wiper motor relay.
Anti-lock brake system pump.
Not used.
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E1736189798779695949392919089886644785639261816173124567891920212223242728293031404142435557585960616263646579808182838485868767453210111213333435464748495051686970717274737675533736543825151452Fuses
Fuse or relay number
Fuse amp rating
Protected components
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
20A **
20A**
Relay
Relay Relay Relay
40A**
30A**
20A**
20A **
30A**
40A**
20A**
30A**
40A**
Not used. Moonroof. Power sunshade. Second row power point.
Not used. Heated rear window relay. Not used. Starter motor relay. Left-hand cooling fan number 2 relay. Fuel pump relay. Not used. Not used. Front blower motor relay.
Starter relay.
Storage bin power point.
Rear heated seat module.
Not used. Driver power seat. Memory module. Not used. Not used. Heated rear window relay.
Cigar lighter.
Climate controlled seats.
Electric fan relay 1.
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
40A**
25A** Relay Relay Relay Relay
30A**
20A**
5A*
15A*
Relay
Electric fan relay 2.
Electric fan relay 3.
Massage control seat relay. Right-hand cooling fan relay. Blower motor relay. Left-hand cooling fan Number 1 relay. Not used. Not used. Not used. Not used. Not used. Not used. Passenger power seat.
Anti-lock brake system valves.
Not used. Rain sensor.
Not used. Not used. Not used. Not used. Heated mirrors.
Not used. Not used. Not used. Not used. Wiper relay.
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
20A*
10A*
10A*
10A*
15A*
30A*
Relay
20A*
20A*
20A*
15A*
Not used. Left-hand high intensity discharge head- lamp. Alternator A-line.
Brake on/off switch.
Not used. Not used. A/C clutch relay.
Not used. Massage control seats.
Fuel pump relay. Fuel injectors. Powertrain control module relay. Oxygen sensor heater. Mass airflow sensor. Variable camshaft timing solenoid valve. Canister vent solenoid. Canister purge solenoid. Ignition coils.
Vehicle power 1 (powertrain control module). A/C clutch. Fan control relay coils 1-3. Variable air conditioning compressor. Auxiliary transmission warmup. Turbo charge waste-gate control. Electronic compressor bypass valve. All-wheel drive module. Positive crankcase ventilation heater. Not used. Not used. Not used.
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
20A*
7.5A*
5A* Relay
5A*
10A*
10A*
10A*
5A*
30A**
Not used. Not used. Not used. Not used. Right high-intensity discharge headlamp.
Not used. Not used. Not used. Not used. Not used. Not used. Not used. Powertrain control module. Keep alive power and relay. Canister vent solenoid. Run/start relay.
Run/start relay. Front blower relay coil. Electrical power assist steering module. Powertrain control module run/start.
Adaptive cruise control module.
Anti-lock brake system module.
Rear window defroster relay.
Passenger compartment fuse panel run/ start. Not used. Not used.
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
97
98
*Mini Fuses
** Cartridge Fuses
Relay
Not used. A/C clutch relay.
Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering wheel. You may need to remove a trim panel to access it.
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E163102Fuses
Fuse or relay number
Fuse amp rating
Protected components
10
11
12
13
14
15
16
17
18
30A
15A 30A 10A 20A 5A 7.5A
10A 10A
10A 10A
15A
15A 15A 15A
10A 10A 10A
Left front and right rear smart window motors. Driver seat switch. Right front smart window motor. Demand lamps battery saver relay. Audio amplifier. Not used (spare). Driver seat module logic. Left front door zone module. Keypad. Not used (spare). SYNC module. Multi-function displays. Electronic finish panel. Radio frequency transceiver module. Run accessory relay. Intelligent access module logic. Heads-up display. Puddle lamp. Backlighting LED. Interior lighting. Right-hand direction indicators. Left-hand direction indicators. Stop lamp. Backup lamp. Right front low beam. Left front low beam. Start button. Keypad illumination. Brake-shift interlock. Powertrain control module wake-up. Immobilizer transceiver module.
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
20A 20A
10A 20A 15A
15A
15A 5A
20A 15A 20A
15A 5A 15A
10A 10A
5A
10A
Audio amplifiers. All lock motor relay and coil. Driver lock motor relay and coil. Not used (spare). Horn relay. Steering wheel control module logic Instrument cluster. Steering wheel control module. Datalink. Decklid release. Ignition switch. Push button ignition switch. Intelligent access module power. Not used (spare). Radio. Global positioning system module. Front park lamps. Not used (spare). Smart window motors. Master window and mirror switch. Rear window power sunshade module. Lock switch illumination. Not used (spare). Reverse park aid module. Automatic high beam and lane departure module. Rear heated seat module. Blind spot monitor module. Rear video camera. Motorized humidity sensor. Heads-up display. Traction control switch. Heated steering wheel.
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Fuses
Fuse or relay number
Fuse amp rating
Protected components
37
38
39
40
41
42
43
44
45
46
47
48
49
10A 10A
15A 10A 7.5A
5A 10A 10A 5A 10A 15A
30A Circuit breaker
Relay
Not used (spare). Auto–dimming mirror (without automatic high beam and lane departure module). Moonroof module and switch. High beams. Rear park lamps. Occupant classification system. Restraint control module. Not used (spare). Not used (spare). Not used (spare). Not used (spare). Climate control module. Not used (spare). Front passenger power window. Rear power windows. Delayed accessory.
CHANGING A FUSE Fuses
WARNING
Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.
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If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.
E217331Fuses
Fuse Types
Callout
Fuse Type
Micro 2
Micro 3
Maxi
Mini
M Case J Case
J Case Low Profile
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E207206Maintenance
Working with the Engine On
WARNING
To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to park
(P).
2. Block the wheels. OPENING AND CLOSING THE HOOD Opening the Hood
GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. If your vehicle requires professional service, an authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle. Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space, unless you are sure you have enough ventilation. Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts.
•
Working with the Engine Off 1. Set the parking brake and shift to park
(P).
2. Switch off the engine. 3. Block the wheels.
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E2030081Maintenance
1.
Inside the vehicle, pull the hood release handle located under the left-hand side of the instrument panel.
2. Slightly lift the hood.
4. Open the hood. The hood struts automatically support the hood.
Closing the Hood 1. Lower the hood and allow it to drop
under its own weight for the last 8–12 in (20–30 cm).
Note: Make sure that the hood is correctly closed.
3. Release the hood latch by pushing the
secondary release lever to your left-hand side.
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2E2030093E2020094Maintenance
UNDER HOOD OVERVIEW - 2.0L ECOBOOST™
Engine coolant reservoir. See Engine Coolant Check (page 240). Brake fluid reservoir (right-hand drive). See Brake Fluid Check (page 248). Engine oil dipstick. See Engine Oil Dipstick (page 239). Engine oil filler cap. See Engine Oil Check (page 239). Brake fluid reservoir (left-hand drive). See Brake Fluid Check (page 248). Battery. See Changing the 12V Battery (page 249). Power distribution box. See Fuses (page 224). Air filter assembly. See Changing the Engine Air Filter (page 256). Windshield washer fluid reservoir. See Washer Fluid Check (page 248).
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AIHEBCDFGE188729Maintenance
UNDER HOOD OVERVIEW - 3.5L ECOBOOST™
A. B. C. D. E. F. G. H.
I.
Engine coolant reservoir. See Engine Coolant Check (page 240). Engine oil filler cap. See Engine Oil Check (page 239). Engine oil dipstick. See Engine Oil Dipstick (page 239). Brake fluid reservoir. See Brake Fluid Check (page 248). Battery. See Changing the 12V Battery (page 249). Power distribution box. See Fuses (page 224). Air filter assembly. See Changing the Engine Air Filter (page 256). Automatic transmission dipstick (under air filter assembly). See Automatic Transmission Fluid Check (page 244). Windshield washer fluid reservoir. See Washer Fluid Check (page 248).
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E173375Maintenance
UNDER HOOD OVERVIEW - 3.5L DURATEC
A. B. C. D. E. F.
G. H. I.
Windshield washer fluid reservoir. See Washer Fluid Check (page 248). Brake fluid reservoir. See Brake Fluid Check (page 248). Battery. See Changing the 12V Battery (page 249). Power distribution box. See Fuses (page 224). Air filter assembly. See Changing the Engine Air Filter (page 256). Automatic transmission dipstick. See Automatic Transmission Fluid Check (page 244). Engine oil dipstick. See Engine Oil Dipstick (page 239). Engine oil filler cap. See Engine Oil Check (page 239). Engine coolant reservoir. See Engine Coolant Check (page 240).
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AIEFGHBCDE224921Maintenance
Engine Shield
ENGINE OIL DIPSTICK - 3.5L DURATEC/3.5L ECOBOOST™
MIN MAX
ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the oil level is between the minimum and the maximum marks. 1. Make sure that your vehicle is on level
ground.
2. Turn the engine off and wait 10 minutes
for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with
a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level.
If the oil level is at the minimum mark, add oil immediately. Adding Engine Oil Note: Do not remove the filler cap when the engine is running.
Some vehicles may be equipped with an aero-shield under the engine. This shield needs to be removed for service, including oil and filter changes. The shield has four quick-release fasteners to secure it in place. ENGINE OIL DIPSTICK - 2.0L ECOBOOST™
Minimum. Maximum.
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E173374E161560ABE146429Maintenance
From the main menu scroll to:
Message Settings
Vehicle
Oil Life
Hold OK to Reset
Action and description
Press the right arrow button, then from this menu scroll to the following message. Press the right arrow button, then from this menu scroll to the following message. Press the right arrow button, then from this menu scroll to the following message. Press and hold the OK button until the instrument cluster displays the following message. Reset Successful When the oil change indic- ator resets the instrument cluster displays 100%. Remaining Life {00}% If the instrument cluster displays one of the following messages, repeat the process. Not Reset Reset Cancelled
ENGINE COOLANT CHECK
WARNINGS
Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, spilling coolant on hot engine parts can burn you.
Note: Do not add oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Committee (ILSAC). 1. Remove the filler cap. 2.
If the engine oil level is not within the normal range, add engine oil that meets Ford specifications. See Capacities and Specifications (page 294).
3. Remove the engine oil filler cap and
use a funnel to pour the engine oil into the opening.
4. Wipe off any spilled oil. 5. Replace the filler cap. Turn it until you
feel a strong resistance.
OIL CHANGE INDICATOR RESET Use the information display controls on the steering wheel to reset the oil change indicator.
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E142732Maintenance
Note: Automotive fluids are not interchangeable. Do not use engine coolant, antifreeze or windshield washer fluid outside of its specified function and vehicle location. Adding Engine Coolant Note: Do not use stop leak pellets, cooling system sealants or additives as they can cause damage to the engine cooling or heating systems. Your warranty may not cover these damages. Note: During normal vehicle operation, the coolant may change color from orange to pink or light red. As long as the coolant is clear and uncontaminated, this color change does not indicate the coolant has degraded nor does it require the coolant to be drained, the system to be flushed, or the coolant to be replaced. Do not mix different colors or types of coolant in your vehicle. Mixing of engine coolants may harm your engine’s cooling system. Use prediluted engine coolant meeting the correct specification. See Capacities and Specifications (page 294). The use of an incorrect coolant may harm the engine or cooling system components and may not be covered by the vehicle Warranty. In case of emergency, you can add a large amount of water without engine coolant in order to reach a vehicle service location. In this instance, qualified personnel: 1. Must drain the cooling system. 2. Chemically clean the cooling system
with Motorcraft Premium Cooling System Flush.
3. Refill with engine coolant as soon as
possible.
Water alone, without engine coolant, can cause engine damage from corrosion, overheating or freezing.
WARNINGS
Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine
coolant could make it difficult to see through the windshield.
To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure. Steam and hot liquid can come out forcefully when you loosen the cap slightly.
Do not add coolant further than the MAX mark.
Checking the Engine Coolant When the engine is cold, check the concentration and level of the engine coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 375). Note: Make sure that the coolant level is between the MIN and MAX marks on the coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below the MIN mark, or empty, add coolant immediately. Maintain coolant concentration within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C). Note: For best results, coolant concentration should be tested with a refractometer such as Robinair® Coolant and Battery Refractometer 75240. We do not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations.
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Taurus (CPH) Canada/United States of America, enUSA, First Printing
Maintenance
Severe Climates If you drive in extremely cold climates: •
It may be necessary to have an authorized dealer increase the coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point protection. Engine coolant concentrations above 60% decrease the overheat protection characteristics of the engine coolant and may cause engine damage.
If you drive in extremely hot climates: •
It may be necessary to have an authorized dealer decrease the coolant concentration to 40%.
• A coolant concentration of 40%
provides improved overheat protection. Engine coolant concentrations below 40% decrease the freeze and corrosion protection characteristics of the engine coolant and may cause engine damage.
Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection. What You Should Know About Fail- Safe Cooling If you deplete the engine coolant supply, fail-safe cooling allows you to temporarily drive your vehicle before you incur incremental component damage. The fail-safe distance depends on ambient temperatures, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat, the engine coolant temperature gauge will move to the red (hot) area and:
the coolant temperature warning light will illuminate
Do not use the following as a coolant substitute: • Alcohol. • Methanol. • • Any engine coolant mixed with alcohol
Brine.
or methanol antifreeze or coolant.
Alcohol and other liquids can cause engine damage from overheating or freezing. Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant. When adding coolant: 1. Unscrew the cap slowly. Any pressure
will escape as you unscrew the cap.
2. Add prediluted engine coolant meeting the correct specification. See Capacities and Specifications (page 294).
3. Check the coolant level in the coolant reservoir the next few times you drive your vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the proper level.
4.
Recycled Engine Coolant We do not recommend the use of recycled engine coolant as an approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.
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Maintenance
You have limited engine power when in the fail-safe mode, so drive your vehicle with caution. Your vehicle will not maintain high-speed operation and the engine will operate poorly. Remember that the engine is capable of automatically shutting down to prevent engine damage. In this situation: 1. Pull off the road as soon as safely possible and switch off the engine. 2. Tow your vehicle to an authorized
3.
dealer. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and add if low. 5. Re-start the engine and drive your
vehicle to an authorized dealer.
Note: Driving your vehicle without repair increases the chance of engine damage. Contact an authorized dealer as soon as possible. Engine Fluid Temperature Management (If Equipped)