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of fire or other damage.
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Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine
compartment and exhaust system, which can start a fire.
Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions.
If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell
exhaust fumes.
Important safety precautions When the engine starts, the idle RPM runs faster to warm the engine. If the engine idle speed does not slow down automatically, have the vehicle checked. Before starting the vehicle: 1. Make sure all occupants buckle their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure the headlamps and electrical accessories are off. 3. Make sure the gearshift is in P (Park).
4. Make sure the parking brake is set.
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• Turn the key to 4 (ON) without turning the key to 5 (START).
Driving
Make sure the corresponding lights illuminate or illuminate briefly. If a light fails to illuminate, have the vehicle serviced. • If the driver’s safety belt is fastened, the
light may not illuminate.
Starting the engine Note: Whenever you start your vehicle, release the key as soon as the engine starts. Excessive cranking could damage the starter.
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1. Turn the key to 5 (START) without pressing the accelerator pedal and release as soon as the engine starts. The key will return to 4 (ON). 2. When the engine starts, release the key.
Note: If the engine does not start within five seconds on the first try, turn the key to 3 (OFF), wait 10 seconds and try again. If the engine still fails to start, press the accelerator to the floor and try again; this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel.
Using the engine block heater (if equipped) An engine block heater warms the engine coolant which aids in starting and heater/defroster performance. Use of an engine block heater is strongly recommended if you live in a region where temperatures reach -10°F (-23°C) or below. For best results, plug the heater in at least three hours before starting the vehicle. The heater can be plugged in the night before starting the vehicle.
To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.
If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell
exhaust fumes.
Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least one inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air.
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BRAKES Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by a qualified service technician. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by a qualified service technician. Refer to Brake system warning light in the Instrument Cluster chapter for information on the brake system warning light.
Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an Anti-lock Braking System (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking; this is normal and should be no reason for concern. ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled, normal braking is still effective. (If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately.) Using ABS When hard braking is required, apply continuous force on the brake pedal; do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle’s stopping distance. The ABS will be activated if wheelslip or skidding is detected, optimizing your stopping distance and allowing you to retain steering control.
ABS
Brake Assist (if equipped as part of the AdvanceTrac姟 system) The Brake Assist system provides full braking force during panic braking situations. It detects a rapid application of the brake pedal and
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maximizes the amount of brake booster assist, helping the driver to achieve maximum braking pressure. Once a panic brake application is detected, the system will remain activated as long as the brake pedal is depressed. The system is deactivated by releasing the brake pedal. When the system activates, the brake pedal will travel with very little effort; this is normal.
Parking brake To set the parking brake, pull the handle up as far as possible. The BRAKE warning lamp will illuminate and will remain illuminated until the parking brake is released. To release, press and hold the button, pull the handle up slightly, then push the handle down.
Always set the parking brake fully and make sure
that the gearshift is securely latched in P (Park).
ADVANCETRAC姟 STABILITY ENHANCEMENT SYSTEM (IF EQUIPPED) The AdvanceTrac娂 system helps the driver maintain the stability and steer-ability of the vehicle. The system integrates anti-lock braking system (ABS) and Traction Control娂 and a more advanced function to further enhance the stability of the vehicle. AdvanceTrac娂 constantly monitors the vehicle motion relative to the driver’s intended course. This is done by using added sensors that compare the steering inputs from the driver with the actual motion of the vehicle. AdvanceTrac娂 determines whether an engine torque reduction or brake application is needed to help control the vehicle. If the vehicle begins to rotate excessively left or right, spin out, or slide sideways, the system will attempt to correct the excessive motion. If the vehicle does not respond to steering inputs, the system will attempt to increase the turning response of the vehicle. AdvanceTrac娂 enhances your vehicle’s stability during maneuvers that require all available tire traction, like in wet/snowy/icy road conditions
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and/or when performing emergency maneuvers. In an emergency lane-change, the driver will experience better overall vehicle traction, and have better control of the vehicle. Driving conditions which may activate AdvanceTrac娂 include: • Accelerating on a slippery surface • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Hitting a patch of ice • Changing lanes on a snow-rutted road • Entering a snow-free road from a snow-covered side street, or vice • Entering a paved road from a gravel road, or vice versa • Hitting a curb while turning • Cornering at excessive speeds while towing a heavily loaded trailer
versa
(refer to Trailer Towing in this chapter)
The AdvanceTrac娂 system automatically turns on when the engine is started. However, the system does not function when the vehicle is traveling in R (Reverse). If you are operating the speed control system and road conditions change causing the AdvanceTrac娂 to activate, the AdvanceTrac娂 will disengage the speed control. When driving conditions permit, you can return to speed control by pressing RESUME. Refer to Speed control in the Driver controls chapter. The AdvanceTrac娂 button allows the driver to control the availability of the AdvanceTrac娂 system. AdvanceTrac娂 system status is indicated by the TRAC OFF indicator light in the instrument cluster when the system is deactivated. If a failure is detected in the AdvanceTrac娂 system, the TRAC OFF indicator light in the instrument cluster will stay on. Vehicle equipped with a message center will also have CHECK ADVANCETRAC shown in the display. Have the vehicle system serviced immediately. If the vehicle is stuck in snow or mud or when driving in deep sand, switching off the AdvanceTrac娂 system may be beneficial so the wheels
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are allowed to spin. If your vehicle seems to lose engine power while driving in deep sand or very deep snow, switching off the AdvanceTrac娂 stability enhancement feature will restore full engine power and will enhance momentum through the obstacle. Some drivers may notice a slight movement of the brake pedal when the AdvanceTrac娂 performs a system self-check. During AdvanceTrac娂 operation you may experience the following: • A rumble or grinding noise • A slight deceleration of the vehicle • The TRAC ACTIVE indicator light will illuminate • If your foot is on the brake pedal, you will feel a vibration in the • If the driving condition is severe and your foot is not on the brake, the brake pedal will move to apply higher brake forces. You may also hear a whoosh of air from under the instrument panel during this severe condition.
pedal.
All these conditions are normal during AdvanceTrac娂 operation. If the AdvaceTrac system is activated for an extended period of time, the brake portion of the system will shut down to allow the brakes to cool down. A limited AdvanceTrac娂 function using only engine power reduction will still help control the wheels from over-spinning. When the brakes have cooled down, the system will again function normally. Anti-lock braking is not affected by this condition and will function normally during the cool-down period. Do not alter or modify your vehicle’s suspension or steering; the resulting changes to the vehicle’s handling can adversely affect the AdvanceTrac娂 system. Also, do not install a stereo loudspeaker near the front center console or under either front seat. The speaker vibrations can adversely affect the AdvanceTrac娂 sensors located in this area.
Aggressive driving in any road conditions can cause you to lose control of your vehicle increasing the risk of severe personal
injury or property damage. The occurrence of an AdvanceTrac娂 event is an indication that at least some of the tires have exceeded their ability to grip the road; this may lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. If you experience a severe road event, SLOW DOWN.
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STEERING To prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it • Do not operate the vehicle with a low power steering pump fluid level
stops) for more than a few seconds when the engine is running.
(below the MIN mark on the reservoir).
If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull.
AUTOMATIC TRANSAXLE OPERATION
Brake-shift interlock This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the 4 (ON) position unless the brake pedal is depressed. If you cannot move the gearshift lever out of P (Park) with the ignition in the 4 (ON) position and the brake pedal depressed: 1. Apply the parking brake. 2. Insert the key and turn it to the 3
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When the key is in the 3 (OFF) position, the automatic transmission shift lever can be moved from the P (Park) position
without the brake pedal depressed. To avoid unwanted vehicle movement, always set the parking brake.
3. Start the vehicle. If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter.
Do not drive your vehicle until you verify that the brakelamps are working.
Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with an automatic overdrive transaxle with column gearshift Your transaxle is equipped with an adaptive learning strategy found in the vehicle computer. This feature is designed to increase durability and provide consistent shift feel over the life of the vehicle. A new vehicle or transaxle may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transaxle. Over time, the adaptive learning process will fully update transaxle operation. Additionally, whenever the battery is disconnected or a new battery installed, the strategy must be relearned. Your automatic overdrive transaxle provides fully automatic operation in either D (Drive) or 3. Driving with the gearshift lever in D (Drive) gives the best fuel economy for normal driving conditions. For manual control start in 1 (First) and then shift manually. To put your vehicle in gear, start the engine, depress the brake pedal, then move gearshift lever out of P (Park). Once you place the gearshift lever securely into position, gradually release the brake pedal and use the accelerator as necessary.
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Understanding the gearshift positions of the 4–speed automatic transaxle
Driving
P (Park) This position locks the transaxle and prevents the front wheels from turning. To put your vehicle in gear: • Start the engine • Depress the brake pedal • Move the gearshift lever into the desired gear To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park)
Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. The transaxle operates in gears one through four. 3 (Third) • This position allows for all forward gears except overdrive. • Provides more engine braking than D (Overdrive). • Use when driving conditions cause excessive shifting from D
(Overdrive) to other gears. Examples: city traffic, hilly terrain, heavy loads, trailer towing and when engine braking is required.
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1 (First) • Transaxle operates in first gear only. • Provides maximum engine braking. • Allows upshifts by moving gearshift lever. • Will not downshift into 1 (First) at high speeds; allows for 1 (First)
when vehicle reaches slower speeds.
When parking, do not use the gearshift in place of the parking brake. Always set the parking brake fully and make sure that the
gearshift is securely latched in Park (P). Turn off the ignition whenever you leave your vehicle. Never leave your vehicle unattended while it is running. If you do not take these precautions, your vehicle may move unexpectedly and injure someone.
If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting from forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. If necessary, try turning the Traction Control娂 or AdvanceTrac娂 system off. This will allow the wheels to spin, which may help to free your stuck vehicle. For more information, refer to Traction Control娂 (if equipped) or AdvanceTrac娂 stability enhancement system (if equipped) in this chapter. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. REVERSE SENSING SYSTEM (IF EQUIPPED) The Reverse Sensing System (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects.
To help avoid personal injury, please read and understand the limitations of the reverse sensing system as contained in this
section. Reverse sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at “parking speeds”. Inclement weather may also affect the function of the RSS; this may include reduced performance or a false activation.
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To help avoid personal injury, always use caution when in R (Reverse) and when using the RSS.
This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to
assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.
Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal
detection zone of the RSS system may create false beeps.
The RSS detects obstacles up to 6
ft. (2 meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases. When the obstacle is less than 10 inches (25.0
cm) away, the tone will sound continuously. If the RSS detects a stationary or receding object further than 10 inches (25.0 cm) from the side of the vehicle, the tone will sound for only three seconds. Once the system detects an object approaching, the tone will sound again.2004 Freestar (win) Owners Guide (post-2002-fmt) USA English (fus)
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OFF
The RSS is automatically enabled when the gear selector is placed in R (Reverse) and the ignition is ON. The park aid disable switch allows the driver to disable the RSS only when the ignition is ON, and the gear selector is in R (Reverse). The OFF indicator remains illuminated when the system is disabled. If the indicator light illuminates when the RSS is not turned off, it may indicate a failure in the RSS. The system defaults to enabled every time the ignition is turned on. Press the control to disable or enable the system. Keep the RSS sensors (located on the rear bumper/fascia) free from snow, ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms.
DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially if the depth is not known. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars). Traction or brake capability may be limited and your vehicle may stall. Water may also enter your engine’s air intake and severely damage your engine. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage.
VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance. Before loading your vehicle, familiarize yourself with the following terms for determining
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your vehicle’s weight ratings, with or without a trailer, from the vehicle’s Safety Certification Label and Tire Label: Base Curb Weight – is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your dealer plus any aftermarket equipment.
Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the driver’s door or door pillar. The total load on each axle must never exceed its GAWR.
Exceeding the Safety Certification Label axle weight rating limits could result in substandard vehicle handling, performance,
engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.
Note: For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide provided by your dealership.
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GVW (Gross Vehicle Weight) – is the Vehicle Curb Weight + cargo + passengers. GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label located on the driver’s door or door pillar. The GVW must never exceed the GVWR.
Exceeding the Safety Certification Label axle weight rating limits could result in substandard vehicle handling, performance,
engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.
GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer.
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GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers – that the vehicle can handle without risking damage. (Important: The towing vehicle’s braking system is rated for operation at GVWR, not at GCWR. Separate functional brakes should be used for safe control of towed vehicles and for trailers where the GCW of the towing vehicle plus the trailer exceed the GVWR of the towing vehicle. The GCW must never exceed the GCWR. Maximum Loaded Trailer Weight – is the highest possible weight of a fully loaded trailer the vehicle can tow. It assumes a vehicle with only mandatory options, no cargo (internal or external), a tongue load of 10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel trailer), and driver only (150 lbs [68 kg]). Consult your dealership (or the RV and Trailer Towing Guide provided by your dealership) for more detailed information. Tongue Load or Fifth Wheel King Pin Weight – refers to the amount of the weight that a trailer pushes down on a trailer hitch. Examples: For a 5,000 lbs. (2,268 kg) conventional trailer, multiply 5,000 by 0.10 and 0.15 to obtain a proper tongue load range of 500 to 750 lbs. (227 to 340 kg). For an 11,500 lbs. (5,216 kg) fifth wheel trailer, multiply by 0.15 and 0.25 to obtain a proper king pin load range of 1,725
to 2,875 lbs. (782 to 1,304 kg)Do not exceed the GVWR or the GAWR specified on the certification label.
Do not use replacement tires with lower load carrying capacities than the originals because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the originals do not increase the GVWR and GAWR limitations.
Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury.
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TRAILER TOWING Your vehicle is capable either of towing Class I trailers or up to Class II trailers when equipped with the optional trailer tow package. If your vehicle does not have the optional trailer tow package your vehicle is partially prepped for trailer tow lamp wiring but you will also need to install electrical kit 3F2Z-15A416-A. This kit contains fuses and relays to isolate the vehicle lighting circuitry from the trailer lighting and an adapter wiring harness containing the standard 4-pin trailer plug. Refer to the Trailer lamps section in this chapter for additional information. Do not tow above 2,000 lbs. (907 kg) without the manufacturer-installed trailer tow package. If your vehicle has the optional trailer tow package it comes with heavy duty cooling fans, auxiliary transmission fluid cooler, an auxiliary engine oil cooler (4.2L engine only), heavy duty battery, trailer tow wiring (including fuses and relays to isolate the vehicle lighting circuitry from the trailer lighting) and a kit (in a cardboard box) that includes an adapter wiring harness that contains the standard 4-pin trailer plug. Trailer towing puts additional loads on your vehicle’s engine, transmission, axle, brakes, tires, and suspension. For your safety and to maximize vehicle performance, be sure to use the proper equipment while towing. Follow these guidelines to ensure safe towing procedure: • Stay within your vehicle’s load limits. If exceeded, cargo should be
removed from the trailer and/or the vehicle until all weights are within specified limits.
tow in this chapter.
while you tow in this chapter.
• Thoroughly prepare your vehicle for towing. Refer to Preparing to • Use extra caution when driving while trailer towing. Refer to Driving • Service your vehicle more frequently if you tow a trailer. Refer to • Do not tow a trailer until your vehicle has been driven at least • Refer to the instructions included with towing accessories for the
Special Operating Conditions in the scheduled maintenance guide.
500 miles (800 km).
proper installation and adjustment specifications.
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Vehicle towing capability/Trailer
hitch requirement
Model/ Engine
GCWR - lbs (kg)
Hitch type required
Trailer
Trailer Weight
range - lbs
(kg)
Tongue load
Van, 3.9L Wagon,
3.9L
Wagon,
4.2L
Wagon, 3.9L with
trailer tow
option Wagon, 4.2L with
trailer tow
option
Class I Non- Equalizing
Weight Carrying
Class II Non-
Equalizing
Weight Carrying
7000
(3175)7200
(3266)8500
(3856)8700
(3946)0-2000
(0–907)10–15% of TW (200 lbs. [91 kg]
maximum)
0–3500
(0-1588)10–15% of TW (350 lbs. [159
kg] maximum)Do not exceed the maximum loads listed on the Safety Compliance Certification label. For load specification terms found on the label, refer to Vehicle loading in this chapter. Remember to figure in the tongue load of your loaded trailer when figuring the total weight.
Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in
engine damage, transmission damage, structural damage, loss of control and personal injury.
Preparing to tow Use the proper equipment for towing a trailer and make sure it is properly attached to your vehicle. See your dealer or a reliable trailer dealer if you require assistance.
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Hitches Do not use hitches that clamp onto the vehicle bumper. Use a load carrying hitch that does not exceed your vehicle’s capability. See the Tongue Load section in the trailer towing chart earlier in this section for range details on a specific trailer load.
Safety chains Always connect the trailer’s safety chains to the hook retainers on the hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corners. If you use a rental trailer, follow the instructions that the rental agency gives to you. Do not attach safety chains to the bumper.
Trailer brakes Be sure your trailer conforms to all applicable local and Federal Regulations regarding trailer braking. If your trailer is equipped with electronically controlled brakes you will need to have an electronic brake controller with associated wiring installed to your vehicle by a qualified technician.
Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the GVWR not GCWR.
Trailer lamps Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working. Do not splice into the vehicle lamp wiring for trailer lamps. Your vehicle uses an advanced electronic module to control and monitor your vehicle lamps. Splicing into the wiring or attaching wiring to the vehicle bulbs may DISABLE the rear vehicle lamps or cause them not to function properly. Your lamp outage feature may also be disabled or provide incorrect information. See your dealer or trailer rental agency for proper instructions and equipment for hooking up trailer lamps.
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Driving while you tow When towing a trailer: • Turn off the speed control. The speed control may shut off automatically when you are towing on long, steep grades. • Consult your local motor vehicle speed regulations for towing a trailer. • To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the Understanding the positions of the 4–speed automatic transmission section in this chapter. • Anticipate stops and brake gradually. • Do not exceed the GCWR rating or transmission damage may occur. Servicing after towing If you tow a trailer for long distances, your vehicle will require more frequent service intervals. Refer to your Scheduled Maintenance Guide for more information.
Trailer towing tips • Practice turning, stopping and backing up before starting on a trip to get the feel of the vehicle trailer combination. When turning, make wider turns so the trailer wheels will clear curbs and other obstacles. • Allow more distance for stopping with a trailer attached. • If you are driving down a long or steep hill, shift to a lower gear. Do not apply the brakes continuously, as they may overheat and become less effective.
• The trailer tongue weight should be 10–15% of the loaded trailer • After you have traveled 50 miles (80 km), thoroughly check your • To aid in engine/transmission cooling and A/C efficiency during hot • Vehicles with trailers should not be parked on a grade. If you must
hitch, electrical connections and trailer wheel lug nuts.
weather while stopped in traffic, place the gearshift lever in P (Park).
weight.
park on a grade, place wheel chocks under the trailer’s wheels.
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RECREATIONAL TOWING Follow these guidelines for your specific powertrain combination to tow your vehicle with all four wheels on the ground (such as behind a recreational vehicle). These guidelines are designed to ensure that your transmission is not damaged due to insufficient lubrication. All Front Wheel Drive (FWD) vehicles: It is not recommended to tow front wheel drive vehicles with the front drive wheels on the ground. It is recommended to tow your vehicle with the drive wheels on a dolly or two wheel car hauling trailer. In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer or flatbed transport vehicle) your vehicle can be flat towed (all wheels on the ground) under the following conditions: • Place the transmission in N (Neutral). • Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 miles (80 km).
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Roadside Emergencies
Roadside Emergencies
GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the New Vehicle Limited Warranty period of three years or 36,000 miles (60,000 km), whichever occurs first on Ford and Mercury vehicles, and four years or 50,000 miles (80,000 km) on Lincoln vehicles.
Roadside assistance will cover: • changing a flat tire • jump-starts • lock-out assistance • limited fuel delivery • towing of your disabled vehicle to the nearest Ford Motor Company dealership, or your selling dealer if within 35 miles (56.3 km) of the nearest Ford Motor Company dealership (one tow per disablement). Even non-warranty related tows, like accidents or getting stuck in the mud or snow, are covered (some exclusions apply, such as impound towing or repossession).
Canadian customers refer to your Owner Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits USING ROADSIDE ASSISTANCE Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment in Ford vehicles and is mailed to you if you own a Mercury or Lincoln. In Canada, the card is found in the Owner Information Guide in the glove compartment. U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL The hazard flasher is located on the instrument panel by the radio. The hazard flashers will operate when the ignition is off. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.
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This switch is located behind the service panel on the right side of the cargo area. To reset the switch: 1. Turn the ignition OFF. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button. 4. Turn the ignition ON. 5. Wait a few seconds and return the key to OFF. 6. Make another check of leaks.
FUSES AND RELAYS
Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.
15
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Standard fuse amperage rating and color
COLOR
Fuse rating
2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A
Mini fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Standard
fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Maxi fuses
— — — — — — —
Yellow
—
Green Orange
Red Blue Tan
Natural
Cartridge
maxi fuses
— — — — — — — Blue — Pink Green Red — — —
Fuse link cartridge
— — — — — — — Blue — Pink Green Red Yellow Brown Black
Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove the fuse panel cover, pull up on the latch on the right or left side of the cover.
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To remove a fuse use the fuse puller tool provided on the fuse panel cover.
The fuses are coded as follows:
Fuse/Relay Location
10
1112
Fuse Amp
Passenger Compartment Fuse Panel
Rating Relay Relay 10A 5A 20A 5A
10A 10A
10A
5A 5A
5A
Description
Accessory delay relay 1
Accessory delay relay 2
Front wiper motor Run feed B+ feed to outside mirrors Vent window power feed/Radio feed Driver door switch illumination/Passenger door switch illumination Rear wiper Run feed Cluster/Electronic Automatic Temperature Control (EATC) B+ feed, DVD Passive Anti-theft System (PATS) LED feed Auxiliary radio Auxiliary climate control system/Power Liftgate Module/Left and right power sliding door module/Data Link Connector (DLC)/Clock B+ feeds Brake-Shift Interlock (BSI) Run feed, Climate control system Run feed197
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Fuse/Relay Location
13
14
15
1617
18
19
20
21Fuse Amp
Passenger Compartment Fuse Panel
Rating
5A
5A
10A 5A
10A
10A
5A
10A 10A
Description
Compass/Driver heated seat/Passenger heated seats/Reverse sensing system/Power Liftgate Module/Power sliding door Run feeds Underhood fuse box Run feed, Front blower Run feed Brake On-Off (BOO) switch B+ Steering angle/Cluster/Power sliding door and power liftgate inhibit LED/Electrochromatic mirror Run/Start Restraint Control Module (RCM)/Passenger Air bag Disable Indicator (PADI)/Passenger Occupant Detection System (PODS) Run/Start Anti-lock Brake System (ABS) module/Brake pressure switch/Speed control Run/Start PATS/Cluster/Air bag LED/Powertrain Control Module (PCM) relay Run/Start Liftgate Start feed, Radio Start feed Starter relay power START
Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current fuses.
Always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.
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To remove the cover of the power distribution box, pull the release latches at both ends of the cover, then pull the cover up. The high-current fuses are coded as follows:
Fuse/Relay Location
10
11
12
13Fuse Amp
Power Distribution Box Description
Rating
—
30A** 30A** 30A** 30A** 30A** 30A** 40A**
30A** 30A**
30A** 40A** 40A**
Not used Right cooling fan Left cooling fan Starter solenoid Right-hand power sliding door SJB accessory #2 (driver power window) Auxiliary blower motor Anti-lock Brake System (ABS) #2 (coil power) Power liftgate SJB accessory #1 (passenger window, radio, vent windows) Left power seat/heated seat ABS #1 (pump motor) Rear defroster
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Fuse/Relay Location
14
15
16
20
21
22
23
24
25
26
27
28
29
30
31
32
4041
42
4344
45
46
47
48
49
50
51Fuse Amp
Power Distribution Box Description
Rating 30A** 30A** 30A**
Front climate control system blower motor Right power seat/heated seat Left-hand power sliding door Powertrain Control Module (PCM) power
Mini relay Mini relay Horn Micro relay A/C clutch Micro relay High beams Mini relay Micro relay Fuel pump
Starter
— —
Not used Not used
Mini relay Auxiliary blower Micro relay Trailer park lamps Micro relay Left trailer stop/turn lamps Micro relay Right trailer stop/turn lamps Mini relay Rear defroster
15A*
25A* 10A* 15A*
10A* 15A* 20A* 15A*
—
10A* 10A* 10A*
Engine #1 (A/C relay coil, IMRC, HEGO sensors, Canister purge, Transaxle, Canister vent) Horn A/C clutch Engine #2 (Cooling fan relays, Injectors, PCM, MAF sensor, IAC, Ignition coil, ESM) Heated PCV High beams Trailer stop/turn lamps Fuel pump driver module Not used PCM KAP Alternator Adjustable pedals (non-memory) or memory module
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Fuse/Relay Location
52
53
54
55
56
57
5859
6061
6263
64
65Roadside Emergencies
Fuse Amp
Power Distribution Box Description
Rating 20A* 10A* 30A* 25A* 30A* 20A* 30A*
20A* 30A*
20A* 30A*
20A* 20A* 30A*
Trailer tow park lamps Heated mirrors Front wiper motor Rear wiper motor Premium sound radio Cigar lighter SJB #1 – Center High-Mounted Stop Lamp (CHMSL), License plate lamps, OBD II, Dome lamp, Auxiliary blend doors, Switch illumination (feeds F–8, F–9, F–10 and F–11) Radio (non-premium) SJB #4 – Back-up lamps, Theft sounder, Door locks 3rd row power point SJB #3 – Right cornering/auxiliary lamps, Right low beam, Left front park/turn lamps, Left rear park/stop/turn lamps, Instrument panel courtesy lamps, Step well lamps, Left signal mirror, Clock, Cluster, Message center (SJB F–15), Switch illumination for: overhead console, DVD/Rear climate control system, Headlamp switch illumination, Climate control illumination Instrument panel power point Ignition switch #1 feed SJB #2 – Left cornering/auxiliary lamps, Left low beam, Right front park/turn lamps, Right rear park/stop/turn lamps, Puddle lamps, Mirror signals, Visors, 2nd and 3rd row lamps, Cargo lamp, Defroster indicator
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Fuse/Relay Location
66
67
70
71
72
73
74
75
76Fuse Amp
Power Distribution Box Description
Rating 20A* 20A*
— — — — —
Diode Diode
2nd row seat power point Ignition switch #2 feed Not used Not used Not used Not used Not used PCM A/C clutch
* Mini Fuse ** Cartridge Fuse
Auxiliary relay box (cooling fans)
The relay box is located in the engine compartment by the radiator. Fuse/Relay
Description
Fuse amp
location
rating
— — — — —
40A*
15A**
Cooling fan relay #1
Cooling fan relay #2
Cooling fan relay #3
Cooling fan relay #4
Cooling fan relay #5
Right-hand cooling fan motor (Vehicles with trailer tow package only) Low-speed cooling fan circuit breaker (Vehicles with trailer tow package only)202
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Fuse/Relay
Fuse amp
Description
location
rating 40A*
10A**
Left-hand cooling fan motor (Vehicles with trailer tow package) Low-speed cooling fan circuit breaker (Vehicles without trailer tow package)
* Maxi fuse **Circuit breaker
CHANGING A FLAT TIRE If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road. • If your low tire warning light is on, refer to Low tire warning in the
Maintenance and specifications chapter.
The use of tire sealants is not recommended and may damage your tires. The use of tire sealants may also affect your tire
pressure monitoring system (if equipped).
Temporary spare tire information Your vehicle may have a temporary spare tire. The temporary spare tire for your vehicle is labeled as such. It is smaller than a regular tire and is designed for emergency use only. Replace this tire with a full-size tire as soon as possible. Note: The Low Tire Warning system will detect the temporary spare tire and illuminate the low tire warning light until the spare tire is replaced with a proper full-size tire. To reset the system, refer to Servicing your tires in the Maintenance and specifications chapter.
If you use the temporary spare tire continuously or do not follow these precautions, the tire could fail, causing you to lose control
of the vehicle, possibly injuring yourself or others.
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ground clearance
Safety Compliance Label
total under any circumstances
When driving with the temporary spare tire do not: • use more than one temporary spare tire at a time • exceed 50 mph (80 km/h) or drive further than 2,000 miles (3,200 km) • load the vehicle beyond maximum vehicle load rating listed on the • tow a Class III trailer • use tire chains • drive through an automatic car wash, because of the vehicle’s reduced • try to repair the temporary spare tire or remove it from its wheel • use the wheel for any other type of vehicle Use of a temporary spare tire at any one wheel location can lead to impairment of the following: • handling, stability and braking performance • comfort and noise • ground clearance and parking at curbs • Winter driving capability Dissimilar spare tire/wheel information
Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.
Your vehicle may be equipped with a dissimilar spare tire/wheel. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. When driving with the dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time
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• Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel Driving Capability (if applicable) • Load Leveling Adjustment (if applicable) When driving with the dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a dissimilar spare tire/wheel and seek service as soon as possible.
Location of the spare tire and tools The spare tire and tools for your vehicle are stowed in the following locations:
Item
Location
Spare tire
Jack
Jack handle Flat tire tether, wing screw and cable tie Jack extension tool (cargo van model only)
Under the vehicle, just forward of the rear bumper. Behind the access panel located on the right rear quarter panel interior trim. Attached to the jack with a clip. Inside tire tether kit, next to jack.
Attached to the jack kit.
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Removing the jack and tools 1. Locate the access panel on the interior trim. Rotate the two panel retaining clips and remove the panel. 2. Remove the jack and lug nut wrench by turning the thumbscrew counterclockwise to relieve tension against the stowage bracket. Removing the spare tire 1. Wagon only: Open liftgate and lift flap in the carpeting on the rear tub cargo floor to expose the hex nut. Insert the lug nut wrench on the hex nut in cargo floor. Cargo van only: Lift flap in mat to expose hex nut. Insert extension tool through access hole and engage hex nut. Place lug wrench onto end nut of extension tool.
2. Turn the wrench counterclockwise until cable is slack and tire can be slid rearward.
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3. Remove the primary retainer from the center of the tire. Unlock the secondary (locking) retainer by rotating the top portion one-quarter turn and remove it from the outer hole in the tire. • Secondary lock in unlocked
position
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Note: Do not stow the full size tire or any flat tire under the vehicle.
Tire change procedure
When one of the front wheels is off the ground, the transaxle alone will not prevent the vehicle from moving or slipping off the
jack, even if the vehicle is in P (Park).
To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
If the vehicle slips off the jack, you or someone else could be seriously injured.
1. Park on a level surface, activate hazard flashers and set parking brake.
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2. Place gearshift lever in P (Park), turn engine off, and block the diagonally opposite wheel. 3. Remove the spare tire, jack and lug wrench.
4. If equipped with a bolted-on wheel cover, remove the wheel cover with the tapered end of the wheel nut wrench. 5. Loosen the plastic nuts on the center ornament with the wheel nut wrench, then remove the plastic nuts.
6. Remove the center ornament or wheel cover from the wheel with the tapered end of the wheel nut wrench. Insert and twist the handle, then pry against the wheel. 7. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.
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If Ford Accessory Running Boards have been installed, use the jack adapters supplied with the running boards as described on the inside of the jack storage area. 8. Locate the jack notch next to the door closest to the tire you are changing, then place the jack on the frame rail directly behind the notch.
9. Turn the jack handle clockwise until the wheel is completely off the ground.
To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.
10. Remove the lug nuts with the lug wrench. 11. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 12. Lower the wheel by turning the jack handle counterclockwise.
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13. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 14. If equipped with a bolted-on wheel cover, install the center ornament and tighten the five plastic nuts until they click (do not use power tools on these nuts). Install the outer wheel cover. 15. If removed, install center ornament or wheel cover. 16. Put flat tire, jack and lug wrench away in the proper stowage locations.
Stowing the full-size tire Failure to follow these instructions may result in personal injury. Do not install the flat tire underneath the vehicle. Remove tether kit from the jack storage area. Wagon only: 1. Place tire upright inside the vehicle near the rear of the vehicle with the valve stem facing the front of the vehicle. 2. Pass the cable retainer through the center of the wheel. 3. Raise the tire and secure the cable with wing screw provided in the tether cable kit, by installing it on the luggage back panel and turning the wing screw clockwise. You will hear an audible click when the tire is properly secured. 4. Check that the flat tire is properly secured. Cargo van only: 1. Remove the perforated section of the vinyl mat in the center floor area in order to install the wing screw. 2. Using the tether cable kit located with the jack, pass the cable retainer through center of the wheel. 3. Lay the tire flat and secure the cable with wing screw by installing it on the wing screw retainer in the floor and turning the wing screw clockwise. You will hear an audible click when the tire is properly secured.
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4. Check that the flat tire is properly secured. Stowing the spare tire Note: If no tire is to be stowed under the vehicle, attach the secondary (locking) wheel retainer to the primary retainer using cable tie provided. Make sure to pass the tie through one of the “loops” on the secondary (locking) retainer,
then around the primary cable. This allows the secondary (locking) retainer to be raised. Do not allow either retainer to contact ground while driving.
1. Lay the spare, inflated tire on the ground with the valve stem facing in the direction specified on the Tire Changing Instructions located with the jack hardware. 2. Slide the wheel partially under the vehicle and install the secondary (locking) retainer through an outer hole in the tire, and rotate one-quarter turn to locked position. Install the primary retainer through the center of the tire. Pull on the cable to align the components at the end of the cable. 3. Wagon only: Raise the tire by turning the lug nut wrench clockwise until the hex nut ratchets. Cargo van only: Raise the tire by turning the jack extension tool clockwise with the lug nut wrench until the hex nut ratchets.
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The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier will not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your dealer for assistance at your earliest convenience. 4. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire. 5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per Scheduled Maintenance Guide), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bumper drive tube with the spare tire lock key (if equipped) and jack handle.
Wheel lug nut torque specifications Retighten the lug nuts to the specified torque at 500 miles (800 km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Bolt size
Wheel lug nut torque*
1⁄2 x 20
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.lb.ft. 100
N•m 136
When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the front disc brake hub and rotor that contacts the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.
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JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.
Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.
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Connecting the jumper cables
Roadside Emergencies
+–
+–
1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.
+–
+–
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
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+–
+–
3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
+–
+–
4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.
Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.
Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle.
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3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
+–
+–
Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.
+–
+–
2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.
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+–
+–
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.
+–
+–
4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
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WRECKER TOWING
Roadside Emergencies
If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed by wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If your vehicle is to be towed from the rear using wheel lift, the front wheels must be placed on a dolly to prevent damage to the transaxle. If your vehicle must be towed with the drive wheels on the ground: • Place the transaxle in N (Neutral). • Do not exceed the distance of 50 miles (80 km). • Do not exceed the speed of 35 mph (56 km/h). If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
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Customer Assistance
Customer Assistance
GETTING THE SERVICES YOU NEED
At home You must take your Ford vehicle to an authorized Ford dealer for warranty repairs. While any Ford dealership handling your vehicle line will provide warranty service, we recommend you return to your selling dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the dealership. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at the number below.
Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
