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— —
Standard
fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Maxi fuses
— — — — — — —
Yellow
—
Green Orange
Red Blue Tan
Natural
Cartridge
maxi fuses
— — — — — — — Blue — Pink Green Red — — —
Fuse link cartridge
— — — — — — — Blue — Pink Green Red Yellow Brown Black
Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove the fuse panel cover, pull up on the latch on the right or left side of the cover.
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To remove a fuse use the fuse puller tool provided on the fuse panel cover.
The fuses are coded as follows:
Fuse/Relay Location
10
1112
Fuse Amp
Passenger Compartment Fuse Panel
Rating Relay Relay 10A 5A 20A 5A
10A 10A
10A
5A 5A
5A
Description
Accessory delay relay 1
Accessory delay relay 2
Front wiper motor Run feed B+ feed to outside mirrors Vent window power feed/Radio feed Driver door switch illumination/Passenger door switch illumination Rear wiper Run feed Cluster/Electronic Automatic Temperature Control (EATC) B+ feed, DVD Passive Anti-theft System (PATS) LED feed Auxiliary radio Auxiliary climate control system/Power Liftgate Module/Left and right power sliding door module/Data Link Connector (DLC)/Clock B+ feeds Brake-Shift Interlock (BSI) Run feed, Climate control system Run feed197
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Fuse/Relay Location
13
14
15
1617
18
19
20
21Fuse Amp
Passenger Compartment Fuse Panel
Rating
5A
5A
10A 5A
10A
10A
5A
10A 10A
Description
Compass/Driver heated seat/Passenger heated seats/Reverse sensing system/Power Liftgate Module/Power sliding door Run feeds Underhood fuse box Run feed, Front blower Run feed Brake On-Off (BOO) switch B+ Steering angle/Cluster/Power sliding door and power liftgate inhibit LED/Electrochromatic mirror Run/Start Restraint Control Module (RCM)/Passenger Air bag Disable Indicator (PADI)/Passenger Occupant Detection System (PODS) Run/Start Anti-lock Brake System (ABS) module/Brake pressure switch/Speed control Run/Start PATS/Cluster/Air bag LED/Powertrain Control Module (PCM) relay Run/Start Liftgate Start feed, Radio Start feed Starter relay power START
Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current fuses.
Always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.
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To remove the cover of the power distribution box, pull the release latches at both ends of the cover, then pull the cover up. The high-current fuses are coded as follows:
Fuse/Relay Location
10
11
12
13Fuse Amp
Power Distribution Box Description
Rating
—
30A** 30A** 30A** 30A** 30A** 30A** 40A**
30A** 30A**
30A** 40A** 40A**
Not used Right cooling fan Left cooling fan Starter solenoid Right-hand power sliding door SJB accessory #2 (driver power window) Auxiliary blower motor Anti-lock Brake System (ABS) #2 (coil power) Power liftgate SJB accessory #1 (passenger window, radio, vent windows) Left power seat/heated seat ABS #1 (pump motor) Rear defroster
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Fuse/Relay Location
14
15
16
20
21
22
23
24
25
26
27
28
29
30
31
32
4041
42
4344
45
46
47
48
49
50
51Fuse Amp
Power Distribution Box Description
Rating 30A** 30A** 30A**
Front climate control system blower motor Right power seat/heated seat Left-hand power sliding door Powertrain Control Module (PCM) power
Mini relay Mini relay Horn Micro relay A/C clutch Micro relay High beams Mini relay Micro relay Fuel pump
Starter
— —
Not used Not used
Mini relay Auxiliary blower Micro relay Trailer park lamps Micro relay Left trailer stop/turn lamps Micro relay Right trailer stop/turn lamps Mini relay Rear defroster
15A*
25A* 10A* 15A*
10A* 15A* 20A* 15A*
—
10A* 10A* 10A*
Engine #1 (A/C relay coil, IMRC, HEGO sensors, Canister purge, Transaxle, Canister vent) Horn A/C clutch Engine #2 (Cooling fan relays, Injectors, PCM, MAF sensor, IAC, Ignition coil, ESM) Heated PCV High beams Trailer stop/turn lamps Fuel pump driver module Not used PCM KAP Alternator Adjustable pedals (non-memory) or memory module
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52
53
54
55
56
57
5859
6061
6263
64
65Roadside Emergencies
Fuse Amp
Power Distribution Box Description
Rating 20A* 10A* 30A* 25A* 30A* 20A* 30A*
20A* 30A*
20A* 30A*
20A* 20A* 30A*
Trailer tow park lamps Heated mirrors Front wiper motor Rear wiper motor Premium sound radio Cigar lighter SJB #1 – Center High-Mounted Stop Lamp (CHMSL), License plate lamps, OBD II, Dome lamp, Auxiliary blend doors, Switch illumination (feeds F–8, F–9, F–10 and F–11) Radio (non-premium) SJB #4 – Back-up lamps, Theft sounder, Door locks 3rd row power point SJB #3 – Right cornering/auxiliary lamps, Right low beam, Left front park/turn lamps, Left rear park/stop/turn lamps, Instrument panel courtesy lamps, Step well lamps, Left signal mirror, Clock, Cluster, Message center (SJB F–15), Switch illumination for: overhead console, DVD/Rear climate control system, Headlamp switch illumination, Climate control illumination Instrument panel power point Ignition switch #1 feed SJB #2 – Left cornering/auxiliary lamps, Left low beam, Right front park/turn lamps, Right rear park/stop/turn lamps, Puddle lamps, Mirror signals, Visors, 2nd and 3rd row lamps, Cargo lamp, Defroster indicator
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Fuse/Relay Location
66
67
70
71
72
73
74
75
76Fuse Amp
Power Distribution Box Description
Rating 20A* 20A*
— — — — —
Diode Diode
2nd row seat power point Ignition switch #2 feed Not used Not used Not used Not used Not used PCM A/C clutch
* Mini Fuse ** Cartridge Fuse
Auxiliary relay box (cooling fans)
The relay box is located in the engine compartment by the radiator. Fuse/Relay
Description
Fuse amp
location
rating
— — — — —
40A*
15A**
Cooling fan relay #1
Cooling fan relay #2
Cooling fan relay #3
Cooling fan relay #4
Cooling fan relay #5
Right-hand cooling fan motor (Vehicles with trailer tow package only) Low-speed cooling fan circuit breaker (Vehicles with trailer tow package only)202
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Fuse/Relay
Fuse amp
Description
location
rating 40A*
10A**
Left-hand cooling fan motor (Vehicles with trailer tow package) Low-speed cooling fan circuit breaker (Vehicles without trailer tow package)
* Maxi fuse **Circuit breaker
CHANGING A FLAT TIRE If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road. • If your low tire warning light is on, refer to Low tire warning in the
Maintenance and specifications chapter.
The use of tire sealants is not recommended and may damage your tires. The use of tire sealants may also affect your tire
pressure monitoring system (if equipped).
Temporary spare tire information Your vehicle may have a temporary spare tire. The temporary spare tire for your vehicle is labeled as such. It is smaller than a regular tire and is designed for emergency use only. Replace this tire with a full-size tire as soon as possible. Note: The Low Tire Warning system will detect the temporary spare tire and illuminate the low tire warning light until the spare tire is replaced with a proper full-size tire. To reset the system, refer to Servicing your tires in the Maintenance and specifications chapter.
If you use the temporary spare tire continuously or do not follow these precautions, the tire could fail, causing you to lose control
of the vehicle, possibly injuring yourself or others.
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ground clearance
Safety Compliance Label
total under any circumstances
When driving with the temporary spare tire do not: • use more than one temporary spare tire at a time • exceed 50 mph (80 km/h) or drive further than 2,000 miles (3,200 km) • load the vehicle beyond maximum vehicle load rating listed on the • tow a Class III trailer • use tire chains • drive through an automatic car wash, because of the vehicle’s reduced • try to repair the temporary spare tire or remove it from its wheel • use the wheel for any other type of vehicle Use of a temporary spare tire at any one wheel location can lead to impairment of the following: • handling, stability and braking performance • comfort and noise • ground clearance and parking at curbs • Winter driving capability Dissimilar spare tire/wheel information
Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.
Your vehicle may be equipped with a dissimilar spare tire/wheel. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. When driving with the dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time
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• Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel Driving Capability (if applicable) • Load Leveling Adjustment (if applicable) When driving with the dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a dissimilar spare tire/wheel and seek service as soon as possible.
Location of the spare tire and tools The spare tire and tools for your vehicle are stowed in the following locations:
Item
Location
Spare tire
Jack
Jack handle Flat tire tether, wing screw and cable tie Jack extension tool (cargo van model only)
Under the vehicle, just forward of the rear bumper. Behind the access panel located on the right rear quarter panel interior trim. Attached to the jack with a clip. Inside tire tether kit, next to jack.
Attached to the jack kit.
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Removing the jack and tools 1. Locate the access panel on the interior trim. Rotate the two panel retaining clips and remove the panel. 2. Remove the jack and lug nut wrench by turning the thumbscrew counterclockwise to relieve tension against the stowage bracket. Removing the spare tire 1. Wagon only: Open liftgate and lift flap in the carpeting on the rear tub cargo floor to expose the hex nut. Insert the lug nut wrench on the hex nut in cargo floor. Cargo van only: Lift flap in mat to expose hex nut. Insert extension tool through access hole and engage hex nut. Place lug wrench onto end nut of extension tool.
2. Turn the wrench counterclockwise until cable is slack and tire can be slid rearward.
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3. Remove the primary retainer from the center of the tire. Unlock the secondary (locking) retainer by rotating the top portion one-quarter turn and remove it from the outer hole in the tire. • Secondary lock in unlocked
position
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Note: Do not stow the full size tire or any flat tire under the vehicle.
Tire change procedure
When one of the front wheels is off the ground, the transaxle alone will not prevent the vehicle from moving or slipping off the
jack, even if the vehicle is in P (Park).
To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
If the vehicle slips off the jack, you or someone else could be seriously injured.
1. Park on a level surface, activate hazard flashers and set parking brake.
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2. Place gearshift lever in P (Park), turn engine off, and block the diagonally opposite wheel. 3. Remove the spare tire, jack and lug wrench.
4. If equipped with a bolted-on wheel cover, remove the wheel cover with the tapered end of the wheel nut wrench. 5. Loosen the plastic nuts on the center ornament with the wheel nut wrench, then remove the plastic nuts.
6. Remove the center ornament or wheel cover from the wheel with the tapered end of the wheel nut wrench. Insert and twist the handle, then pry against the wheel. 7. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.
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If Ford Accessory Running Boards have been installed, use the jack adapters supplied with the running boards as described on the inside of the jack storage area. 8. Locate the jack notch next to the door closest to the tire you are changing, then place the jack on the frame rail directly behind the notch.
9. Turn the jack handle clockwise until the wheel is completely off the ground.
To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.
10. Remove the lug nuts with the lug wrench. 11. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 12. Lower the wheel by turning the jack handle counterclockwise.
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13. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 14. If equipped with a bolted-on wheel cover, install the center ornament and tighten the five plastic nuts until they click (do not use power tools on these nuts). Install the outer wheel cover. 15. If removed, install center ornament or wheel cover. 16. Put flat tire, jack and lug wrench away in the proper stowage locations.
Stowing the full-size tire Failure to follow these instructions may result in personal injury. Do not install the flat tire underneath the vehicle. Remove tether kit from the jack storage area. Wagon only: 1. Place tire upright inside the vehicle near the rear of the vehicle with the valve stem facing the front of the vehicle. 2. Pass the cable retainer through the center of the wheel. 3. Raise the tire and secure the cable with wing screw provided in the tether cable kit, by installing it on the luggage back panel and turning the wing screw clockwise. You will hear an audible click when the tire is properly secured. 4. Check that the flat tire is properly secured. Cargo van only: 1. Remove the perforated section of the vinyl mat in the center floor area in order to install the wing screw. 2. Using the tether cable kit located with the jack, pass the cable retainer through center of the wheel. 3. Lay the tire flat and secure the cable with wing screw by installing it on the wing screw retainer in the floor and turning the wing screw clockwise. You will hear an audible click when the tire is properly secured.
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4. Check that the flat tire is properly secured. Stowing the spare tire Note: If no tire is to be stowed under the vehicle, attach the secondary (locking) wheel retainer to the primary retainer using cable tie provided. Make sure to pass the tie through one of the “loops” on the secondary (locking) retainer,
then around the primary cable. This allows the secondary (locking) retainer to be raised. Do not allow either retainer to contact ground while driving.
1. Lay the spare, inflated tire on the ground with the valve stem facing in the direction specified on the Tire Changing Instructions located with the jack hardware. 2. Slide the wheel partially under the vehicle and install the secondary (locking) retainer through an outer hole in the tire, and rotate one-quarter turn to locked position. Install the primary retainer through the center of the tire. Pull on the cable to align the components at the end of the cable. 3. Wagon only: Raise the tire by turning the lug nut wrench clockwise until the hex nut ratchets. Cargo van only: Raise the tire by turning the jack extension tool clockwise with the lug nut wrench until the hex nut ratchets.
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The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier will not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your dealer for assistance at your earliest convenience. 4. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire. 5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per Scheduled Maintenance Guide), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bumper drive tube with the spare tire lock key (if equipped) and jack handle.
Wheel lug nut torque specifications Retighten the lug nuts to the specified torque at 500 miles (800 km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Bolt size
Wheel lug nut torque*
1⁄2 x 20
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.lb.ft. 100
N•m 136
When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the front disc brake hub and rotor that contacts the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.
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JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; doing so may damage the catalytic converter.
Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.
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Connecting the jumper cables
Roadside Emergencies
+–
+–
1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.
+–
+–
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
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+–
+–
3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
+–
+–
4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.
Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.
Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle.
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3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
+–
+–
Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.
+–
+–
2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.
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+–
+–
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.
+–
+–
4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
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WRECKER TOWING
Roadside Emergencies
If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed by wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If your vehicle is to be towed from the rear using wheel lift, the front wheels must be placed on a dolly to prevent damage to the transaxle. If your vehicle must be towed with the drive wheels on the ground: • Place the transaxle in N (Neutral). • Do not exceed the distance of 50 miles (80 km). • Do not exceed the speed of 35 mph (56 km/h). If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
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Customer Assistance
Customer Assistance
GETTING THE SERVICES YOU NEED
At home You must take your Ford vehicle to an authorized Ford dealer for warranty repairs. While any Ford dealership handling your vehicle line will provide warranty service, we recommend you return to your selling dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the dealership. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at the number below.
Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com220
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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the dealer and the city where the dealership is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.).221
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In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).
• Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes. • available free to owners and lessees of qualifying Ford Motor Company
vehicles.
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The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.
What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed
service or product concern is being reviewed
• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)
• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.
maintenance and wear items)
Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen
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relevant to the case.
on your vehicle ownership license.
from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review. Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well.
dealership(s).
Company.
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Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call the Board at the following address/phone number: Dispute Settlement Board P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, Michigan 48121UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.
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In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.226
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ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.
IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 29,000 km (18,000 miles), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR
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3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA 400 Seventh Street U.S. Department of Transportation Washington, D.C. 20590
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Cleaning
WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted surfaces.
strong, direct sunlight.
• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the
eliminate water spotting.
best results.
winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.
car wash.
WAXING Applying a polymer paint sealant to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.
• Do not allow paint sealant to come in contact with the sliding door
electrical contact switches. Paint sealant or other contaminants could interfere with the proper operation of the power locks or power
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sliding door. If necessary, clean the contacts with Motorcraft Bug and Tar Remover (ZC-42) to remove any sealant. Do not use any abrasives on the contact surfaces.
spots, road salt and industrial fallout before repairing paint chips.
PAINT CHIPS Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jam) to your dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),
covers.
which is available from your dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.
• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.
• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover
cleaners, steel wool, fuels or strong household detergent.
(ZC-42), available from your dealer.
ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
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that require cleaning and pressure rinse clean.
• Cover the highlighted areas to prevent water damage when cleaning • Never wash or rinse the engine while it is running; water in the
the engine.
running engine may cause internal damage.
PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar
Remover (ZC-42).
WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. To clean these items, please follow these tips: • The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass Cleaner (ZC-23), available from your dealer.
• Do not use abrasives, as they may cause scratches.
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Cleaning • Do not use fuel, kerosene, or paint thinner to clean any parts. • Wiper blades can be cleaned with isopropyl (rubbing) alcohol or
windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly.
Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines. INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then dry with a dry cloth. • Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of
the air bag system. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.
INTERIOR TRIM • Clean the interior trim areas with a damp cloth, then dry by wiping • Do not use household or glass cleaners as these may damage the
with a dry, soft, clean cloth.
finish.
Upholstery Cleaner (ZC-41).
INTERIOR For fabric, carpets, cloth seats, safety belts and seats equipped with side air bags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Extra Strength • If grease or tar is present on the material, spot-clean the area first • Never saturate the seat covers with cleaning solution. • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.
with Motorcraft Spot and Stain Remover (ZC-14).
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Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing.
Do not use chemical solvents or strong detergents when cleaning the seat-mounted side air bag. Such products could contaminate the side air bag system and affect performance of the side air bag in a collision.
Cleaner (ZC-11–A). Dry the area with a soft cloth.
LEATHER SEATS (IF EQUIPPED) Your leather seating surfaces have a clear, protective coating over the leather. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.
Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.
UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.
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FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC–8–A) Motorcraft Custom Vinyl Protectant (not available in Canada) (ZC-40–A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (Canada only) (CXC-94) Motorcraft Deluxe Leather and Vinyl Cleaner (not available in Canada) (ZC-11–A) Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Extra Strength Upholstery Cleaner (not available in Canada) (ZC-41) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Wheel and Tire Cleaner (ZC-37–A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Car Care Kit (ZC-26) Ford Premium Car Wash Concentrate (F2SZ-19523–WC) Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100) Motorcraft Spot and Stain Remover (ZC-14) Motorcraft Detail Wash (ZC-3–A) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (not available in Canada) (ZC-23) Motorcraft Engine Shampoo and Degreaser (ZC-20)
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Maintenance and Specifications
SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy • We provide a scheduled maintenance guide which makes tracking
location.
routine service easy.
If your vehicle requires professional service, your dealership can provide the necessary parts and service. Check your Warranty Guide/Owner Information Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other lit material away from the battery and
space, unless you are sure you have enough ventilation.
all fuel related parts.
Working with the engine off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels.
Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running.
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OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel.
2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood and secure it with the prop rod. Your vehicle’s hood has two locations for the prop rod to be placed. These locations provide two different hood opening positions. Use the location which best suits your needs.
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
3.9L/4.2L V6 engines
10
1. Brake fluid reservoir 2. Air filter assembly 3. Power distribution box 4. Battery 5. Automatic transmission fluid dipstick 6. Engine oil dipstick 7. Engine oil filler cap 8. Windshield washer fluid reservoir 9. Engine coolant reservoir 10. Power steering fluid reservoir
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WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specification WSB-M8B16–A2. Refer to Lubricant specifications in this chapter.
State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.
If you operate your vehicle in temperatures below 4.5° C (40° F), use washer fluid with antifreeze protection. Failure to use
washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.
Note: Do not put washer fluid in the engine coolant reservoir. Washer fluid placed in the cooling system may harm engine and cooling system components.
Checking and adding washer fluid for the liftgate Washer fluid for the liftgate is supplied by the same reservoir as the windshield.
ENGINE OIL
Checking the engine oil Refer to the scheduled maintenance guide for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait a few minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park).
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4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level indicator (dipstick).
MIN
MAX
6. Wipe the indicator clean. Insert the indicator fully, then remove it again. • If the oil level is between the MIN and MAX marks, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below the MIN mark, add enough oil to raise the level within the MIN-MAX range.
• Oil levels above the MAX mark may cause engine damage. Some oil
must be removed from the engine by a service technician.
7. Put the indicator back in and ensure it is fully seated.
Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter.
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2. If the engine oil level is not within the normal range, add only certified engine oil of the recommended viscosity. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 3. Recheck the engine oil level. Make sure the oil level is not above the MAX mark on the engine oil level indicator (dipstick). 4. Install the indicator and ensure it is fully seated. 5. Fully install the engine oil filler cap by turning the filler cap clockwise 1/4 of a turn until three clicks are heard or until the cap is fully seated. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level indicator and/or the engine oil filler cap removed.
Engine oil and filter recommendations Look for this certification trademark.
Use SAE 5W-20 engine oil. Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). To protect your engine’s warranty use Motorcraft SAE 5W-20 or an equivalent 5W-20 oil meeting Ford specification WSS-M2C153-H. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine. Do not use supplemental engine oil additives, cleaners or other engine treatments. They are unnecessary and could lead to engine damage that is not covered by Ford warranty. Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance guide. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced.
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It is recommended you use the appropriate Motorcraft oil filter (or another brand meeting Ford specifications) for your engine application.
BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service.
However, for severe usage or in high temperature climates, check the battery electrolyte level. Refer to the Scheduled Maintenance Guide for the service interval schedules. Keep the electrolyte level in each cell up to the “level indicator”. Do not overfill the battery cells. If the electrolyte level in the battery is low, you can add plain tap water to the battery, as long as you do not use hard water (water with a high mineral or alkali content). If possible, however, try to only fill the battery cells with distilled water. If the battery needs water often, have the charging system checked. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water.
Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted
substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.
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When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps,
resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.
Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling.
To account for customer driving habits and conditions, your automatic transaxle electronically controls the shift feel by using an adaptive learning strategy. This feature is designed to optimize shift smoothness. It is normal for your transaxle to shift abruptly during the first few hundred kilometers (miles) of operation until the adaptive strategy has been learned. The adaptive learning strategy is maintained by power from the battery. When the battery is disconnected or a new battery is installed, the transaxle must relearn its adaptive strategy. Optimal shifting will resume within a few hundred kilometers (miles) of operation. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. With your foot on the brake pedal and with the A/C on, put the vehicle in D (Drive) and allow the engine to idle for at least one minute.
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relearn the idle and fuel trim strategy.
7. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 16 km (10 miles) or more to • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. If the battery has been discharged, disconnected or a new battery has been installed, the power sliding door may need to be reset. Refer to Power Sliding Door-Resetting the PSD in the Controls and Features chapter. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.
RECYCLE
ENGINE COOLANT
Checking engine coolant The concentration and level of engine coolant should be checked at the mileage intervals listed in the Scheduled Maintenance Guide. The coolant concentration should be maintained at 50/50 coolant and distilled water, which equates to a freeze point of -36° C (-34° F). Coolant concentration testing is possible with a hydrometer or antifreeze tester (such as the Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant should be maintained at the “FULL COLD” or within the “COLD FILL RANGE” level in the coolant reservoir. If the level falls below, add coolant per the instructions in the Adding engine coolant section. Your vehicle was factory-filled with a 50/50 engine coolant and water concentration. If the concentration of coolant falls below 40% or above 60%, the engine parts could become damaged or not work properly. A 50–50 mixture of coolant and water provides the following:
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Maintenance and Specifications • Freeze protection down to -36° C (-34° F). • Boiling protection up to 129° C (265° F). • Protection against rust and other forms of corrosion. • Enables calibrated gauges to work properly. When the engine is cold, check the level of the engine coolant in the reservoir.
• The engine coolant should be at the “FULL COLD” level or within the
“COLD FILL RANGE” as listed on the engine coolant reservoir (depending upon application). • Refer to the Scheduled Maintenance Guide for service interval • Be sure to read and understand Precautions when servicing your
schedules.
vehicle in this chapter.
If the engine coolant has not been checked at the recommended interval, the engine coolant reservoir may become low or empty. If the reservoir is low or empty, add engine coolant to the reservoir. Refer to Adding engine coolant in this chapter. Note: Automotive fluids are not interchangeable; do not use engine coolant, antifreeze or windshield washer fluid outside of its specified function and vehicle location.
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Adding engine coolant When adding coolant, make sure it is a 50/50 mixture of engine coolant and distilled water. Add the mixture to the coolant reservoir, when the engine is cool, until the appropriate fill level is obtained.
Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.
Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could
make it difficult to see through the windshield. • Add Motorcraft Premium Gold Engine Coolant (yellow-colored), VC-7–A (U.S., except CA and OR), VC-7–B (CA and OR only), meeting Ford Specification WSS-M97B51–A1.
Note: Use of Motorcraft Cooling System Stop Leak Pellets, VC-6, may darken the color of Motorcraft Premium Gold Engine Coolant from yellow to golden tan. • Do not add/mix an orange-colored, extended life coolant such as Motorcraft Speciality Orange Engine Coolant, VC-2 (US) or CXC-209 (Canada), meeting Ford specification WSS-M97B44–D with the factory-filled coolant. Mixing Motorcraft Speciality Orange Engine Coolant or any orange-colored extended life product with your factory filled coolant can result in degraded corrosion protection. • A large amount of water without engine coolant may be added, in case of emergency, to reach a vehicle service location. In this instance, the cooling system must be drained and refilled with a 50/50 mixture of engine coolant and distilled water as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing.
• Do not add extra inhibitors or additives to the coolant. These
can be harmful and compromise the corrosion protection of the engine coolant.
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2004 Freestar (win) Owners Guide (post-2002-fmt) USA English (fus)
Maintenance and Specifications
For vehicles with overflow coolant systems with a non-pressurized cap on the coolant recovery system, add coolant to the coolant recovery reservoir when the engine is cool. Add the proper mixture of coolant and water to the “FULL COLD” level. For all other vehicles, which have a coolant degas system with a pressurized cap, or if it is necessary to remove the coolant pressure relief cap on the radiator of a vehicle with an overflow system, follow these steps to add engine coolant.
To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The
cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.
1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir (a translucent plastic bottle). Slowly turn cap counterclockwise (left) until pressure begins to release. 3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture (see above), to within the “COLD FULL RANGE” or the “FULL COLD” level on the reservoir. If you removed the radiator cap in an overflow system, fill the radiator until the coolant is visible and radiator is almost full. 6. Replace the cap. Turn until tightly installed. (Cap must be tightly installed to prevent coolant loss.) After any coolant has been added, check the coolant concentration, refer to Checking engine coolant. If the concentration is not 50/50
(protection to –34° F/–36° C), drain some coolant and adjust the concentration. It may take several drains and additions to obtain a 50/50
coolant concentration. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If
