2004 Ford Freestar Owners Manual

(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com

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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the dealer and the city where the dealership is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.).

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In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes. • available free to owners and lessees of qualifying Ford Motor Company

vehicles.

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The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

service or product concern is being reviewed

• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

maintenance and wear items)

Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen

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relevant to the case.

on your vehicle ownership license.

from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review. Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well.

dealership(s).

Company.

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Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call the Board at the following address/phone number: Dispute Settlement Board P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, Michigan 48121

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

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In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

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ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 29,000 km (18,000 miles), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR

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3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA 400 Seventh Street U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Cleaning

Cleaning

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing

or laundry liquid. These products can discolor and spot painted surfaces.

strong, direct sunlight.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

car wash.

WAXING Applying a polymer paint sealant to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

• Do not allow paint sealant to come in contact with the sliding door

electrical contact switches. Paint sealant or other contaminants could interfere with the proper operation of the power locks or power

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sliding door. If necessary, clean the contacts with Motorcraft Bug and Tar Remover (ZC-42) to remove any sealant. Do not use any abrasives on the contact surfaces.

spots, road salt and industrial fallout before repairing paint chips.

PAINT CHIPS Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jam) to your dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),

covers.

which is available from your dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover

cleaners, steel wool, fuels or strong household detergent.

(ZC-42), available from your dealer.

ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the

engine block or other engine components.

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Cleaning • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts

that require cleaning and pressure rinse clean.

• Cover the highlighted areas to prevent water damage when cleaning • Never wash or rinse the engine while it is running; water in the

the engine.

running engine may cause internal damage.

PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Motorcraft Bug and Tar

Remover (ZC-42).

WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, tree sap, or other organic contamination. To clean these items, please follow these tips: • The windshield, rear windows and side windows may be cleaned with

a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass Cleaner (ZC-23), available from your dealer.

• Do not use abrasives, as they may cause scratches.

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Cleaning • Do not use fuel, kerosene, or paint thinner to clean any parts. • Wiper blades can be cleaned with isopropyl (rubbing) alcohol or

windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly.

Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines. INSTRUMENT PANEL AND CLUSTER LENS Clean the instrument panel with a damp cloth, then dry with a dry cloth. • Avoid cleaners or polish that increase the gloss of the upper portion of

the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of

the air bag system. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces.

INTERIOR TRIM • Clean the interior trim areas with a damp cloth, then dry by wiping • Do not use household or glass cleaners as these may damage the

with a dry, soft, clean cloth.

finish.

Upholstery Cleaner (ZC-41).

INTERIOR For fabric, carpets, cloth seats, safety belts and seats equipped with side air bags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Extra Strength • If grease or tar is present on the material, spot-clean the area first • Never saturate the seat covers with cleaning solution. • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

with Motorcraft Spot and Stain Remover (ZC-14).

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Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing.

Do not use chemical solvents or strong detergents when cleaning the seat-mounted side air bag. Such products could contaminate the side air bag system and affect performance of the side air bag in a collision.

Cleaner (ZC-11–A). Dry the area with a soft cloth.

LEATHER SEATS (IF EQUIPPED) Your leather seating surfaces have a clear, protective coating over the leather. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11–D), available from your authorized dealer. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.

Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.

UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.

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FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC–8–A) Motorcraft Custom Vinyl Protectant (not available in Canada) (ZC-40–A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl Conditioner (Canada only) (CXC-94) Motorcraft Deluxe Leather and Vinyl Cleaner (not available in Canada) (ZC-11–A) Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Extra Strength Upholstery Cleaner (not available in Canada) (ZC-41) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Wheel and Tire Cleaner (ZC-37–A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Car Care Kit (ZC-26) Ford Premium Car Wash Concentrate (F2SZ-19523–WC) Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100) Motorcraft Spot and Stain Remover (ZC-14) Motorcraft Detail Wash (ZC-3–A) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (not available in Canada) (ZC-23) Motorcraft Engine Shampoo and Degreaser (ZC-20)

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Maintenance and Specifications

SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy • We provide a scheduled maintenance guide which makes tracking

location.

routine service easy.

If your vehicle requires professional service, your dealership can provide the necessary parts and service. Check your Warranty Guide/Owner Information Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft parts are designed and built to provide the best performance in your vehicle.

PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other lit material away from the battery and

space, unless you are sure you have enough ventilation.

all fuel related parts.

Working with the engine off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels.

Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels. Note: Do not start your engine with the air cleaner removed and do not remove it while the engine is running.

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OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel.

2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood and secure it with the prop rod. Your vehicle’s hood has two locations for the prop rod to be placed. These locations provide two different hood opening positions. Use the location which best suits your needs.

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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT

3.9L/4.2L V6 engines

10

1. Brake fluid reservoir 2. Air filter assembly 3. Power distribution box 4. Battery 5. Automatic transmission fluid dipstick 6. Engine oil dipstick 7. Engine oil filler cap 8. Windshield washer fluid reservoir 9. Engine coolant reservoir 10. Power steering fluid reservoir

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WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specification WSB-M8B16–A2. Refer to Lubricant specifications in this chapter.

State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.

If you operate your vehicle in temperatures below 4.5° C (40° F), use washer fluid with antifreeze protection. Failure to use

washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.

Note: Do not put washer fluid in the engine coolant reservoir. Washer fluid placed in the cooling system may harm engine and cooling system components.

Checking and adding washer fluid for the liftgate Washer fluid for the liftgate is supplied by the same reservoir as the windshield.

ENGINE OIL

Checking the engine oil Refer to the scheduled maintenance guide for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait a few minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park).

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4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level indicator (dipstick).

MIN

MAX

6. Wipe the indicator clean. Insert the indicator fully, then remove it again. • If the oil level is between the MIN and MAX marks, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below the MIN mark, add enough oil to raise the level within the MIN-MAX range.

• Oil levels above the MAX mark may cause engine damage. Some oil

must be removed from the engine by a service technician.

7. Put the indicator back in and ensure it is fully seated.

Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter.

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2. If the engine oil level is not within the normal range, add only certified engine oil of the recommended viscosity. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 3. Recheck the engine oil level. Make sure the oil level is not above the MAX mark on the engine oil level indicator (dipstick). 4. Install the indicator and ensure it is fully seated. 5. Fully install the engine oil filler cap by turning the filler cap clockwise 1/4 of a turn until three clicks are heard or until the cap is fully seated. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level indicator and/or the engine oil filler cap removed.

Engine oil and filter recommendations Look for this certification trademark.

Use SAE 5W-20 engine oil. Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). To protect your engine’s warranty use Motorcraft SAE 5W-20 or an equivalent 5W-20 oil meeting Ford specification WSS-M2C153-H. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine. Do not use supplemental engine oil additives, cleaners or other engine treatments. They are unnecessary and could lead to engine damage that is not covered by Ford warranty. Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance guide. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced.

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It is recommended you use the appropriate Motorcraft oil filter (or another brand meeting Ford specifications) for your engine application.

BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service.

However, for severe usage or in high temperature climates, check the battery electrolyte level. Refer to the Scheduled Maintenance Guide for the service interval schedules. Keep the electrolyte level in each cell up to the “level indicator”. Do not overfill the battery cells. If the electrolyte level in the battery is low, you can add plain tap water to the battery, as long as you do not use hard water (water with a high mineral or alkali content). If possible, however, try to only fill the battery cells with distilled water. If the battery needs water often, have the charging system checked. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water.

Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted

substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.

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When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps,

resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.

Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling.

To account for customer driving habits and conditions, your automatic transaxle electronically controls the shift feel by using an adaptive learning strategy. This feature is designed to optimize shift smoothness. It is normal for your transaxle to shift abruptly during the first few hundred kilometers (miles) of operation until the adaptive strategy has been learned. The adaptive learning strategy is maintained by power from the battery. When the battery is disconnected or a new battery is installed, the transaxle must relearn its adaptive strategy. Optimal shifting will resume within a few hundred kilometers (miles) of operation. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. With your foot on the brake pedal and with the A/C on, put the vehicle in D (Drive) and allow the engine to idle for at least one minute.

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relearn the idle and fuel trim strategy.

7. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 16 km (10 miles) or more to • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned.

If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. If the battery has been discharged, disconnected or a new battery has been installed, the power sliding door may need to be reset. Refer to Power Sliding Door-Resetting the PSD in the Controls and Features chapter. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.

RECYCLE

ENGINE COOLANT

Checking engine coolant The concentration and level of engine coolant should be checked at the mileage intervals listed in the Scheduled Maintenance Guide. The coolant concentration should be maintained at 50/50 coolant and distilled water, which equates to a freeze point of -36° C (-34° F). Coolant concentration testing is possible with a hydrometer or antifreeze tester (such as the Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant should be maintained at the “FULL COLD” or within the “COLD FILL RANGE” level in the coolant reservoir. If the level falls below, add coolant per the instructions in the Adding engine coolant section. Your vehicle was factory-filled with a 50/50 engine coolant and water concentration. If the concentration of coolant falls below 40% or above 60%, the engine parts could become damaged or not work properly. A 50–50 mixture of coolant and water provides the following:

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Maintenance and Specifications • Freeze protection down to -36° C (-34° F). • Boiling protection up to 129° C (265° F). • Protection against rust and other forms of corrosion. • Enables calibrated gauges to work properly. When the engine is cold, check the level of the engine coolant in the reservoir.

• The engine coolant should be at the “FULL COLD” level or within the

“COLD FILL RANGE” as listed on the engine coolant reservoir (depending upon application). • Refer to the Scheduled Maintenance Guide for service interval • Be sure to read and understand Precautions when servicing your

schedules.

vehicle in this chapter.

If the engine coolant has not been checked at the recommended interval, the engine coolant reservoir may become low or empty. If the reservoir is low or empty, add engine coolant to the reservoir. Refer to Adding engine coolant in this chapter. Note: Automotive fluids are not interchangeable; do not use engine coolant, antifreeze or windshield washer fluid outside of its specified function and vehicle location.

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Adding engine coolant When adding coolant, make sure it is a 50/50 mixture of engine coolant and distilled water. Add the mixture to the coolant reservoir, when the engine is cool, until the appropriate fill level is obtained.

Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.

Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could

make it difficult to see through the windshield. • Add Motorcraft Premium Gold Engine Coolant (yellow-colored), VC-7–A (U.S., except CA and OR), VC-7–B (CA and OR only), meeting Ford Specification WSS-M97B51–A1.

Note: Use of Motorcraft Cooling System Stop Leak Pellets, VC-6, may darken the color of Motorcraft Premium Gold Engine Coolant from yellow to golden tan. • Do not add/mix an orange-colored, extended life coolant such as Motorcraft Speciality Orange Engine Coolant, VC-2 (US) or CXC-209 (Canada), meeting Ford specification WSS-M97B44–D with the factory-filled coolant. Mixing Motorcraft Speciality Orange Engine Coolant or any orange-colored extended life product with your factory filled coolant can result in degraded corrosion protection. • A large amount of water without engine coolant may be added, in case of emergency, to reach a vehicle service location. In this instance, the cooling system must be drained and refilled with a 50/50 mixture of engine coolant and distilled water as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing.

• Do not add extra inhibitors or additives to the coolant. These

can be harmful and compromise the corrosion protection of the engine coolant.

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For vehicles with overflow coolant systems with a non-pressurized cap on the coolant recovery system, add coolant to the coolant recovery reservoir when the engine is cool. Add the proper mixture of coolant and water to the “FULL COLD” level. For all other vehicles, which have a coolant degas system with a pressurized cap, or if it is necessary to remove the coolant pressure relief cap on the radiator of a vehicle with an overflow system, follow these steps to add engine coolant.

To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The

cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.

1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir (a translucent plastic bottle). Slowly turn cap counterclockwise (left) until pressure begins to release. 3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture (see above), to within the “COLD FULL RANGE” or the “FULL COLD” level on the reservoir. If you removed the radiator cap in an overflow system, fill the radiator until the coolant is visible and radiator is almost full. 6. Replace the cap. Turn until tightly installed. (Cap must be tightly installed to prevent coolant loss.) After any coolant has been added, check the coolant concentration, refer to Checking engine coolant. If the concentration is not 50/50
(protection to –34° F/–36° C), drain some coolant and adjust the concentration. It may take several drains and additions to obtain a 50/50
coolant concentration. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough 50/50 concentration of engine coolant and distilled water to bring the liquid level to the proper level. If you have to add more than 1.0 liter (1.0 quart) of engine coolant per month, have your dealer check the engine cooling system. Your cooling system may have a leak. Operating an engine with a low level of coolant can result in engine overheating and possible engine damage.

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Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant in vehicles originally equipped with Motorcraft Premium Gold Engine Coolant since a Ford-approved recycling process is not yet available.

Used engine coolant should be disposed of in an appropriate

manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.

Coolant refill capacity To find out how much fluid your vehicle’s cooling system can hold, refer to Refill capacities in this section. Fill your engine coolant reservoir as outlined in Adding engine coolant in this section.

Severe climates If you drive in extremely cold climates (less than –36° C [–34° F]): • It may be necessary to increase the coolant concentration • NEVER increase the coolant concentration above 60%. • Increased engine coolant concentrations above 60% will

above 50%.

decrease the overheat protection characteristics of the engine coolant and may cause engine damage.

• Refer to the chart on the coolant container to ensure the

coolant concentration in your vehicle will provide adequate freeze protection at the temperatures in which you drive in the winter months.

above 40%.

If you drive in extremely hot climates: • It is still necessary to maintain the coolant concentration • NEVER decrease the coolant concentration below 40%. • Decreased engine coolant concentrations below 40% will

decrease the corrosion protection characteristics of the engine coolant and may cause engine damage.

• Decreased engine coolant concentrations below 40% will

decrease the freeze protection characteristics of the engine coolant and may cause engine damage.

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Maintenance and Specifications • Refer to the chart on the coolant container to ensure the

coolant concentration in your vehicle will provide adequate protection at the temperatures in which you drive.

Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system and engine protection.

WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS

Important safety precautions

Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.

The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops

before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.

If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.

Automotive fuels can cause serious injury or death if misused or mishandled.

Gasoline may contain benzene, which is a cancer-causing agent.

Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials

or fatal if swallowed. Fuel such as gasoline is highly toxic and if

and any open flames before fueling your vehicle.

• Always turn off the vehicle before • Automotive fuels can be harmful

fueling.

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swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind

can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.

• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.

• Fuels can also be harmful if absorbed through the skin. If fuel is

splashed on the skin and/or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. • Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction.

When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke while

refueling. Fuel vapor is extremely hazardous under certain conditions. Care should be taken to avoid inhaling excess fumes.

The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an

ungrounded fuel container.

Use the following guidelines to avoid static build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the • Keep the fuel pump nozzle in contact with the fuel container while

cargo area).

filling.

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Maintenance and Specifications • DO NOT use a device that would hold the fuel pump handle in the fill

position.

Fuel Filler Cap Your fuel tank filler cap has an indexed design with a 1/4 turn on/off feature. When fueling your vehicle: 1. Turn the engine off. 2. Carefully turn the filler cap counterclockwise 1/4 of a turn until it stops. 3. Pull to remove the cap from the fuel filler pipe. 4. To install the cap, align the tabs on the cap with the notches on the filler pipe. 5. Turn the filler cap clockwise 1/4 of a turn until it clicks. If the “Check Fuel Cap” indicator comes on or if “Service Engine Soon/Check Engine” indicator comes on and stays on when you start the engine, the fuel filler cap may not be properly installed. Turn off the engine, remove the fuel filler cap, align the cap properly and reinstall it. If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used.

The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops

before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others.

If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.

Choosing the right fuel Use only UNLEADED FUEL. The use of leaded fuel is prohibited by law and could damage your vehicle. Do not use fuel containing methanol. It can damage critical fuel system components.

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Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. Studies indicate that these additives can cause your vehicle’s emission control system to deteriorate more rapidly. In Canada, many fuels contain critical fuel system components. Do not use fuel containing methanol. It can damage critical fuel system components. Repairs to correct the effects of using a fuel for which your vehicle was not designed may not be covered by your warranty.

Octane recommendations Your vehicle is designed to use “Regular” unleaded gasoline with pump (R+M)/2 octane rating of 87. We do not recommend the use of gasolines labeled as “Regular” that are sold with octane ratings of 86 or lower in high altitude areas. Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your dealer or a qualified service technician to prevent any engine damage.

87(R+M)/2 METHOD

Fuel quality If you are experiencing starting, rough idle or hesitation driveability problems, try a different brand of unleaded gasoline. “Premium” unleaded gasoline is not recommended for vehicles designed to use “Regular” unleaded gasoline because it may cause these problems to become more pronounced. If the problems persist, see your dealer or a qualified service technician. It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the recommended octane rating. Aftermarket products could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty. Many of the world’s automakers approved the World-wide Fuel Charter that recommends gasoline specifications to provide improved performance and emission control system protection for your vehicle. Gasolines that meet the World-wide Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-wide Fuel Charter.

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Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality.

Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from OFF to ON several times after

refueling, to allow the fuel system to pump the fuel from the tank to the engine. • Your “Check Engine” indicator may come on. For more information on

the “Check Engine” indicator, refer to the Instrument Cluster chapter.

Fuel Filter For fuel filter replacement, see your dealer or a qualified service technician. Refer to the scheduled maintenance guide for the appropriate intervals for changing the fuel filter. Replace the fuel filter with an authorized Motorcraft part. The customer warranty may be void for any damage to the fuel system if an authorized Motorcraft fuel filter is not used.

ESSENTIALS OF GOOD FUEL ECONOMY

Measuring techniques Your best source of information about actual fuel economy is you, the driver. You must gather information as accurately and consistently as possible. Fuel expense, frequency of fill-ups or fuel gauge readings are NOT accurate as a measure of fuel economy. We do not recommend taking fuel economy measurements during the first 1,600 km (1,000 miles) of driving (engine break-in period). You will get a more accurate measurement after 3,000 km–5,000 km (2,000 miles-3,000 miles).

Filling the tank The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Refill capacities section of this chapter. The advertised capacity is the amount of the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the

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an error in the reading will result if the engine is left running.

amount of fuel in a full tank and a tank when the fuel gauge indicates empty. Empty reserve is the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty. The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: • Turn the engine/ignition switch to the off position prior to refueling, • Use the same filling rate setting (low — medium — high) each time • Allow no more than 3 automatic click-offs when filling. • Always use fuel with the recommended octane rating. • Use a known quality gasoline, preferably a national brand. • Use the same side of the same pump and have the vehicle facing the • Have the vehicle loading and distribution the same every time. Your results will be most accurate if your filling method is consistent.

same direction each time you fill up.

the tank is filled.

Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading (in kilometers or miles). 2. Each time you fill the tank, record the amount of fuel added (in liters or gallons). 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odometer reading from the current odometer reading. 5. Follow one of the simple calculations in order to determine fuel economy:

Calculation 1: Multiply liters used by 100, then divide by total kilometers traveled. Calculation 2: Divide total miles traveled by total gallons used.

Keep a record for at least one month and record the type of driving (city or highway). This will provide an accurate estimate of the vehicle’s fuel

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economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy.

fuel.

economy.

Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy. Habits • Smooth, moderate operation can yield up to 10% savings in fuel. • Steady speeds without stopping will usually give the best fuel • Idling for long periods of time (greater than one minute) may waste • Anticipate stopping; slowing down may eliminate the need to stop. • Sudden or hard accelerations may reduce fuel economy. • Slow down gradually. • Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15% • Revving the engine before turning it off may reduce fuel economy. • Using the air conditioner or defroster may reduce fuel economy. • You may want to turn off the speed control in hilly terrain if unnecessary shifting between third and fourth gear occurs. Unnecessary shifting of this type could result in reduced fuel economy.

less fuel than traveling at 105 km/h [65 mph]).

reduce fuel economy.

• Warming up a vehicle on cold mornings is not required and may • Resting your foot on the brake pedal while driving may reduce fuel • Combine errands and minimize stop-and-go driving. Maintenance • Keep tires properly inflated and use only recommended size. • Operating a vehicle with the wheels out of alignment will reduce fuel • Use recommended engine oil. Refer to Lubricant specifications in

economy.

economy.

this chapter.

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• Perform all regularly scheduled maintenance items. Follow the

recommended maintenance schedule and owner maintenance checks found in your vehicle scheduled maintenance guide.

at any speed.

Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economy • Carrying unnecessary weight may reduce fuel economy (approximately • Adding certain accessories to your vehicle (for example bug

0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).

driving on hilly terrain.

deflectors, rollbars/light bars, running boards, ski/luggage racks) may reduce fuel economy.

12–16 km (8–10 miles) of driving.

cruise gear and with steady pressure on the gas pedal.

• Using fuel blended with alcohol may lower fuel economy. • Fuel economy may decrease with lower temperatures during the first • Driving on flat terrain offers improved fuel economy as compared to • Transmissions give their best fuel economy when operated in the top • Close windows for high speed driving. EPA window sticker Every new vehicle should have the EPA window sticker. Contact your dealer if the window sticker is not supplied with your vehicle. The EPA window sticker should be your guide for the fuel economy comparisons with other vehicles. It is important to note the box in the lower left corner of the window sticker. These numbers represent the Range of L/100 km (MPG) expected on the vehicle under optimum conditions. Your fuel economy may vary depending upon the method of operation and conditions.

EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: • Use only the specified fuel listed. • Avoid running out of fuel.

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Maintenance and Specifications • Do not turn off the ignition while your vehicle is moving, especially at • Have the items listed in your Scheduled Maintenance Guide

high speeds.

performed according to the specified schedule.

The scheduled maintenance items listed in the Scheduled Maintenance Guide are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.

Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine

compartment and exhaust system, which can start a fire.

Illumination of the “Check Engine” light, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power, could indicate that the emission control system is not working properly.

Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment.

Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal identifies engine displacement and gives some tune up specifications. Please consult your Warranty Guide for complete emission warranty information.

On board diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the On Board Diagnostics System (OBD-II). This OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD-II system also assists the

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service technician in properly servicing your vehicle. When the Check engine/Service engine soon light illuminates, the OBD-II system has detected a malfunction. Temporary malfunctions may cause your Check engine/Service engine soon light to illuminate. Examples are: 1. The vehicle has run out of fuel. (The engine may misfire or run poorly.) 2. Poor fuel quality or water in the fuel. 3. The fuel cap may not have been securely tightened. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel and/or properly tightening the fuel cap. After three driving cycles without these or any other temporary malfunctions present, the Check engine/Service engine soon light should turn off. (A driving cycle consists of a cold engine startup followed by mixed city/highway driving.) No additional vehicle service is required. If the Check engine/Service engine soon light remains on, have your vehicle serviced at the first available opportunity.

Readiness for Inspection/Maintenance (I/M) testing In some localities, it may be a legal requirement to pass an I/M test of the on-board diagnostics system. If your Check engine/Service engine soon light is on, refer to the description in the Warning lights and chimes section of the Instrument Cluster chapter. Your vehicle may not pass the I/M test with the Check engine/Service engine soon light on. If the vehicle’s powertrain system or its battery has just been serviced, the on-board diagnostics system is reset to a “not ready for I/M test” condition. To ready the on-board diagnostics system for I/M testing, a minimum of 30 minutes of city and highway driving is necessary as described below: • First, at least 10 minutes of driving on an expressway or highway. • Next, at least 20 minutes driving in stop-and-go, city-type traffic with

at least four idle periods.

Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete.

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CHECKING AND ADDING POWER STEERING FLUID Check the power steering fluid. Refer to the scheduled maintenance guide for the service interval schedules. If adding fluid is necessary, use only MERCON威 ATF.

1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2. While the engine idles, turn the steering wheel left and right several times. 3. Turn the engine off. 4. Check the fluid level in the reservoir. It should be between the MIN and MAX lines. Do not add fluid if the level is within this range. 5. If the fluid is low, add fluid in small amounts, continuously checking the level until it reaches the correct operating range. Be sure to put the cap back on the reservoir.

BRAKE FLUID RESERVOIR The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Fluid levels between the “MIN” and “MAX” lines are within the normal operating range, there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of your brake system could be compromised, seek service from your dealer immediately.

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TRANSMISSION FLUID

Checking automatic transmission fluid Refer to your Scheduled Maintenance Guide for scheduled intervals for fluid checks and changes. Your transaxle does not consume fluid. However, the fluid level should be checked if the transaxle is not working properly, i.e., if the transaxle slips or shifts slowly or if you notice some sign of fluid leakage. Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is warmed up (approximately 30 km [20 miles]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off for about 30 minutes to allow fluid to cool before checking. 1. Drive the vehicle 30 km (20 miles) or until it reaches normal operating temperature. 2. Park the vehicle on a level surface and engage the parking brake. 3. With the parking brake engaged and your foot on the brake pedal, start the engine and move the gearshift lever through all of the gear ranges. Allow sufficient time for each gear to engage. 4. Latch the gearshift lever in P (Park) and leave the engine running. 5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick. 6. Install the dipstick making sure it is fully seated in the filler tube. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature. Low fluid level Do not drive the vehicle if the fluid level is at the bottom of the dipstick and the outside temperatures are above 10°C (50°F). Correct fluid level The transmission fluid should be checked at normal operating temperatures 66°C-77°C (150°F-170°F) on a level surface. The normal operating temperature can be reached after approximately 30 km (20 miles) of driving.

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The transmission fluid should be in this range if at normal operating temperature (66°C-77°C [150°F-170°F]).

High fluid level Fluid levels above the safe range may result in transaxle failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. Adjusting automatic transmission fluid levels Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Lubricant specifications section in this chapter. Use of a non-approved automatic transmission fluid may cause internal transaxle component damage. If necessary, add fluid in 250 mL (1/2 pint) increments through the filler tube until the level is correct. If an overfill occurs, excess fluid should be removed by a qualified technician. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING New vehicles are fitted with tires that have a rating on them called Tire Quality Grades. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example:

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• Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by standards that the United States Department of Transportation has set. Tire Quality Grades apply to new pneumatic tires for use on passenger cars. They do not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it.

Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 1/2) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate.

Traction AA A B C The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.

The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include

acceleration, cornering, hydroplaning or peak traction characteristics.

Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance

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which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law.

The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed,

underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.

Low tire warning The low tire warning system is designed to detect a significant loss of inflation in any one of your tires on your vehicle. The system uses the Anti-lock brake wheel speed sensors to detect a change in wheel speed due to tire deflation. When a tire loses inflation, the low tire warning system detects the change and illuminates the low tire warning indicator light as shown. If the light remains on while driving, check the tire pressure refer to “Checking the tire pressure” in this chapter. The low tire warning indicator light will also illuminate when using a temporary spare, refer to “Changing the tires” in the Roadside emergencies chapter.

The low tire warning system may not detect an under-inflated tire under all conditions and is not a substitute for manually

checking tires regularly for proper inflation.

When to RESET the Low Tire Warning System: after any of the following • Tire rotation • One or more tires have been replaced • Tire balancing • Wheel alignment • Adjusting the pressure on one or more tires (note: tire pressures are • Inflating a low tire will not clear the Low Tire Warning indicator light.

often adjusted during oil change service)

Only resetting the system will clear the light.

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Maintenance and Specifications • The system will not detect a pressure loss without driving the vehicle for at least 0.5 mile (0.8 km) at speeds greater than 25 mph (40 km/h).

Reset without message center: To reset turn the ignition to the ON position, depress and Trip/odometer button (located in the instrument cluster) until “TIRE RESET” or “CHECK TIRE AND RESET” is displayed in the odometer display window. Once “TIRE RESET” or “CHECK TIRE AND RESET” is displayed, press and hold the button for three seconds. The low tire warning indicator light will flash three times as the low tire warning system begins to initialize. Reset with message center: To reset turn the ignition to the ON position, press the set up button on the message center until “SYSTEM CHECK” is displayed. Press the RESET button until “HOLD RESET TO RELEARN” is displayed, continue to hold the button for three seconds. The low tire warning indicator light will flash three times as the low tire warning system begins to initialize. The system normally requires 15 to 20 minutes of driving in each of three speed ranges to learn how the tires behave after the system has been reset. However, the system will become functional in each speed range as soon as learning completes in each individual speed range. Speed ranges: • Low 25–42 mph (40–68 km/h) • Medium 42–62 mph (68–100 km/h) • High – above 62 mph (100 km/h) This system may not function properly under the following conditions: • Uneven tread wear. • Driving on loose or low traction surfaces such as gravel, snow or slush. • Using tire chains • Initial tire pressures out of specified range. • Two or more under inflated tires. • Sudden loss of tire pressure. • Vehicle speeds less than 20 mph (30 km/h), greater than 70 mph

(120 km/h) or driving duration less than 10 miles.

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Maintenance and Specifications • Transporting a heavy load or towing a trailer. • A different tire was replaced and was not the same brand, type, size, speed rating, load carrying capacity and DOT code as the other tire on the same axle. • System was not reset after tire rotation, air pressure adjustment, a tire • System was not reset after the ABS warning lamp illuminates. The low tire warning feature can be turned off by your dealer.

change, wheel alignment or tire balancing.

TIRES Tires are designed to give many thousands of miles of service, but they must be maintained in order to get the maximum benefit from them.

Glossary of tire terminology • Tire label: A label showing the OE (Original Equipment) tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry.

• Tire Identification Number (TIN): A number on the sidewall of

each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacturer.

• Inflation pressure: A measure of the amount of air in a tire. • Standard load: A class of P-metric or Metric tires designed to carry a maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tires load carrying capability. • Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tires load carrying capability.

• kPa: Kilopascal, a metric unit of air pressure. • PSI: Pounds per square inch, a standard unit of air pressure. • B-pillar: The structural member at the side of the vehicle behind the • Bead area of the tire: Area of the tire next to the rim. • Sidewall of the tire: Area between the bead area and the tread. • Tread area of the tire: Area of the perimeter of the tire that

front door.

contacts the road when mounted on the vehicle.

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Maintenance and Specifications • Rim: The metal support (wheel) for a tire or a tire and tube assembly

upon which the tire beads are seated.

INFORMATION CONTAINED ON THE TIRE SIDEWALL Federal law requires tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.

Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different than this example.) 1. P: Indicates a tire, designated by the Tire and Rim Association (T&RA), that may be used for service on cars, SUVs, minivans and light trucks. Note: If your tire size does not begin with a letter this may mean it is designated by either ETRTO (European Tire and Rim Technical Organization) or JATMA (Japan Tire Manufacturing Association). 2. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. 3. 65: Indicates the aspect ratio which gives the tire’s ratio of height to width. 4. R: Indicates a “radial” type tire. 5. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. 6. 95: Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry. You may find this information in your owner’s guide. If not, contact a local tire dealer.

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Note: You may not find this information on all tires because it is not required by federal law. 7. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 99 mph (159 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart. Note: You may not find this information on all tires because it is not required by federal law.

Letter rating

Speed rating - mph (km/h)

99 mph (159 km/h) 106 mph (171 km/h) 112 mph (180 km/h) 118 mph (190 km/h) 124 mph (200 km/h) 130 mph (210 km/h) 149 mph (240 km/h) 168 mph (270 km/h) 186 mph (299 km/h) Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. 8. U.S. DOT Tire Identification Number (TIN): This begins with the letters “DOT” and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. 9. M+S or M/S: Mud and Snow. or AT: All Terrain. or AS: All Season.

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10. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. 11. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. Refer to the tire label or the safety certification label, located on the B-Pillar or the driver’s door, for the correct tire pressure for your vehicle 12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the

wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150
would wear one and one-half (11⁄2) times as well on the government course as a tire graded 100. • Traction: The traction grades, from highest to lowest are AA, A, B,

and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.

• Temperature: The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.

13. Maximum Permissible Inflation Pressure: Tire manufactures maximum permissible pressure and/or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure which can be found on either the tire label or certification label which is located on the structure by the trailing edge of the driver’s door or the edge of the driver’s door. The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label. The tire suppliers may have additional markings, notes or warnings such as standard load, radial tubeless, etc.

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Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information than those of “P” type tires; these differences are described below: 1. LT: Indicates a tire, designated by the Tire and Rim Association (T&RA), that is intended for service on light trucks. 2. Load Range/Load Inflation Limits: Indicates the tires load-carrying capabilities and its inflation limits. 3. Maximum Load Dual lbs. (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual; a dual is defined as when four tires are put on the rear axle (a total of six or more tires on the vehicle). 4. Maximum Load Single lbs. (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; a single is defined as when two tires (total) are put on the rear axle.

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Information on “T” type tires T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different than this example. 1. T: Indicates a type of tire, designated by the Tire and Rim Association (T&RA), that is intended for temporary service on cars, SUVs, minivans and light trucks. 2. 145: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. 3. 80: Indicates the aspect ratio which gives the tires ratio of height to width. Numbers of 70 or lower indicate a short sidewall. 4. D: Indicates a “diagonal” type tire. R: Indicates a “radial” type tire. 5. 16: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter.

Location of the tire label You will find a tire label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the driver’s door.

TIRE CARE Improper or inadequate vehicle maintenance can also cause tires to wear abnormally. Here are some of the important maintenance items:

Tire inflation pressure Use a tire gauge to check the tire inflation pressure, including the spare, at least monthly and before long trips. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial type tire pressure gauge rather than a stick type tire pressure gauge.

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Use the recommended cold inflation pressure for optimum tire performance and wear. Under-inflation or over-inflation may cause uneven treadwear patterns.

Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or ⬙blowout⬙,

with unexpected loss of vehicle control and increased risk of injury. Under-inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It also may result in unnecessary tire stress, irregular wear, loss of vehicle control and accidents. A tire can lose up to half of its air pressure and not appear to be flat!

When weather temperature changes occur, tire inflation pressures also change. A 10° F (6° C) temperature change can cause a corresponding drop of 1 psi (7 kPa) in inflation pressure. Check your tire pressures frequently and adjust them to the proper pressure which can be found on the tire label or certification label. If you are checking tire pressure when the tire is hot, (i.e. driven more than 1 mile [1.6 km]), never “bleed” or reduce air pressure. The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures. A hot tire at or below recommended cold inflation pressure could be significantly under-inflated. To check the pressure in your tire(s): 1. Make sure the tires are cool, meaning they are not hot from driving even a mile. Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive. Never “bleed” or reduce air pressure when tires are hot. 2. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve and measure the pressure. 3. Add enough air to reach the recommended air pressure Note: If you overfill the tire, release air by pushing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge. 4. Replace the valve cap. 5. Repeat this procedure for each tire, including the spare. Note: Some spare tires require higher inflation pressure than the other tires. Check the tire label on the B pillar or the driver’s door for the recommended spare tire pressure.

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6. Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak. 7. Check the sidewalls to make sure there are no gouges, cuts or bulges.

Tire and wheel alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or damage to your tires. If your vehicle seems to pull to one side when you’re driving, the wheels may be out of alignment. Have a qualified technician at a Ford or Lincoln/Mercury dealer check the wheel alignment periodically. Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by a qualified technician at a Ford or Lincoln/Mercury dealer. Front wheel drive (FWD) vehicles, and those with an independent rear suspension require alignment of all four wheels. The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear.

Tire rotation Rotating your tires at the recommended interval (as indicated in the Scheduled Maintenance Guide that comes with your vehicle) will help your tires wear more evenly providing better tire performance and longer tire life. Unless otherwise specified, rotate the tires approximately every 5,000 miles (8,000 km).

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Maintenance and Specifications • Front Wheel Drive (FWD)

vehicles (front tires at top of diagram)

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• Rear Wheel Drive (RWD)

vehicles/Four Wheel Drive (4WD) vehicles (front tires at top of diagram)

Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask a qualified technician at a Ford or Lincoln/Mercury dealership to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation. Note: Your vehicle may be equipped with a dissimilar spare tire/wheel. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare tire/wheel it is intended for temporary use only and should not be used in a tire rotation. Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements.

Tire wear Measure and inspect the tire tread on all your tires periodically. Advanced and unusual tire wear can reduce the ability of tread to grip the road in adverse (wet, snowy, etc.) conditions. Visually check your tires for uneven wear, looking for high and low areas or unusually smooth areas. Also check for signs of tire damage.

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When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to prevent your vehicle from skidding and hydroplaning. Built-in treadwear indicators, or “wear bars”, which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to 1/16th of an inch (2 mm). When you see these “wear bars”, the tire is worn out and should be replaced.