2016 Ford Fiesta Owners Manual

Eject: Press the button to eject a CD. Cursor arrows: Press a button to scroll through on-screen choices. CD slot: Where you insert a CD. OK: Press the button to confirm on-screen selections. INFO: Press the button to access radio, CD, USB and IPod information. TUNE -: Press the button to manual tune down the waveband. TUNE +: Press the button to manual tune up the waveband. Numeric keypad: Press the button to recall a previously stored station. To store a favorite station press and hold until the sound returns. Clock: Press the button to set the clock, except when in phone mode. Function button 4: Press the button to select different functions of the audio system depending on which mode (i.e. radio or CD) you are in. Function button 3: Press the button to select different functions of the audio system depending on which mode (i.e. radio or CD) you are in. Seek up: Press the button to go to the next station up the radio frequency band or the next track on a CD. On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. Seek down: Press the button to go to the next station down the radio frequency band or the previous track on a CD. Function button 2: Press the button to select different functions of the audio system depending on which mode (i.e. radio or CD) you are in. Function button 1: Press the button to select different functions of the audio system depending on which mode (i.e. radio or CD) you are in. MENU: Press the button to access different audio system features. SOUND: Press the button to adjust the sound settings for bass, treble, middle, balance and fade. PHONE: Press the button to access the phone feature of the SYNC system by pressing PHONE then MENU. See separate manual. MEDIA: Press the button to access the AUX and SYNC features, it will also cancel the menu or list browsing. RADIO: Press the button to select different radio bands, it will also cancel the menu or list browsing.

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Audio System

You can use the selector to return to radio reception when you have been listening to another source. Alternatively, press the left arrow button to display the available wavebands. Scroll to the required waveband and press OK. Station Tuning Control Seek Tuning Select a waveband and briefly press one of the seek buttons. The unit will stop at the first station it finds in the direction you have chosen. Manual Tuning 1. Press function button 2. 2. Use the left and right arrow buttons to tune down or up the waveband in small increments or press and hold to increment quickly, until you find a station you want to listen to.

3. Press OK to continue listening to a

station.

Scan Tuning Scan allows you to listen to a few seconds of each station detected. 1. Press function button 3. 2. Use the seek buttons to scan up or

down the selected waveband.

3. Press function button 3 again or OK

to continue listening to a station.

Station Preset Buttons This feature allows you to store your favorite stations, they can be recalled by selecting the appropriate waveband and pressing one of the preset buttons. 1. Select a waveband. 2. Tune to the station required.

Descriptions for function buttons 1-4

Function buttons 1 to 4 are context dependent, and change according to the current unit mode. The description for the current function displays in the screen. Sound Button This will allow you to adjust the sound settings (for example bass, middle and treble). 1. Press the SOUND button. 2. Use the up and down arrow buttons to

select the required setting.

3. Use the left and right arrow buttons to make the necessary adjustment. The display indicates the level selected. 4. Press the OK button to confirm the

new settings.

Waveband Button Press the RADIO button to select from the wavebands available.

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E104157A1234Audio System

Alternative Frequencies The majority of programs that broadcast on the FM waveband have a program identification code, it can be recognized by audio units. When your vehicle moves from one transmission area to another with the alternative frequencies tuning switched on, this function will search for the strongest station signal. Under certain conditions, alternative frequencies tuning may temporarily disrupt normal reception. When selected, the unit continually evaluates signal strength and, if a better signal becomes available, the unit will switch to that alternative. It mutes while it checks a list of alternative frequencies and if necessary, it will search once across the selected waveband for a genuine alternative frequency. It will restore radio reception when it finds one or if one is not found, the unit will return to the original stored frequency. When selected, AF will be shown in the display. 1. Press the MENU button. 2. Select Audio Settings. 3. Scroll to Alternat. freq. or Alt.

Frequency. and turn on or off with the OK button.

4. Press the MENU button to return.

3. Press and hold one of the preset

buttons. A progress bar and message will appear. When the progress bar completes the station has been stored. The audio unit will also mute momentarily as confirmation.

You can repeat this on each waveband and for each preset button. Note: When you drive to another part of the country, stations that broadcast on alternative frequencies, and are stored on preset buttons, may be updated with the correct frequency and station name for that area. Autostore Control Note: This will store up to a maximum of the 10 strongest signals available, either from the AM or the FM waveband, and overwrite the previously stored stations. You can also store stations manually in the same way as other wavebands. • Press and hold the RADIO button. • When the search is complete, sound is restored and the strongest signals are stored on the autostore presets.

Automatic Volume Control When available, automatic volume control adjusts the volume level to compensate for engine noise and road speed noise. 1. Press the MENU button and

selectAudio Settings. 2. Select Spd. Comp. Vol. 3. Use the left or right arrow button to

adjust the setting.

4. Press the OK button to confirm your

selection.

5. Press the MENU button to return.

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AUDIO UNIT - VEHICLES WITH: TOUCHSCREEN DISPLAY

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: The touchscreen controls most of the audio features.

TUNE: Press these buttons when in radio mode to manually search up or down through the radio frequency band. In SIRIUS mode, press these buttons to find the next or previous available satellite radio station. Eject: Press the button to eject a CD. DISP: Press the button to turn the display into idle mode.

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SEEK: Press these buttons when you are in radio mode to go to the next station up or down the radio frequency band, or to go to the next or previous track on a CD. In SIRIUS mode, press these buttons to select the next or previous channel. If a specific category is selected (for example Jazz, Rock or News), use these buttons to find the next or previous channel in the selected category. SOUND: Press the button to adjust the sound settings for bass, treble, middle, balance and fade. On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. SOURCE: Press the button to access different audio modes, for example AM, FM, Satellite radio and A/V input.

Note: The touchscreen controls most of the audio features.

AUDIO UNIT - VEHICLES WITH: SONY AUDIO SYSTEM/ TOUCHSCREEN DISPLAY

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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Audio System

On, Off: Press the button to switch the audio system on or off. CD Slot Where you insert a CD. TUNE +: In radio mode, press this button to manually search forward through the radio frequency band. In SIRIUS mode, press this button to find the next available satellite radio station. Seek up In radio mode, press this button to go to the next station up the radio frequency band. Press to go to the next track on a CD. In SIRIUS mode, press this button to select the next channel. If a specific category is selected (for example Jazz, Rock or News), use this button to find the next channel in the selected category. Eject: Press the button to eject a CD.

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E156663ABCDEJIFGHAudio System

SOUND: Press the button to adjust the sound settings for bass, treble, middle, balance and fade. Volume Turn the dial to adjust the volume. TUNE -: In radio mode, press this button to manually search backward through the radio frequency band. In SIRIUS mode, press this button to find the previous available satellite radio station. Seek down In radio mode, press this button to go to the next station down the radio frequency band. Press to go to the previous track on a CD. In SIRIUS mode, press this button to select the previous channel. If a specific category is selected (for example Jazz, Rock or News), use this button to find the previous channel in the selected category. SOURCE: Press the button to access different audio modes, for example AM, FM, Satellite radio and A/V input.

The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. When HD Radio broadcasts are active, you can access the following functions: • Scan allows you to hear a brief

sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast.

• Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.

DIGITAL RADIO Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the HD Radio logo on your screen. When this logo is available, you may also see Title and Artist fields on-screen.

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Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area. HD Radio Reception and Station Troubleshooting

Reception area

Station blending

Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.

In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.

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Potential station issues

Issues

Cause

Action

Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out.

There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.

Cannot access HD2 or HD3
multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio.

There is no text information shown for currently selected frequency.

This is poor time alignment by the radio broadcaster.

No action required. This is a broadcast issue.

The radio is shifting between analog and digital audio.

The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is avail- able. The previously stored multicast preset or direct tune is not available in your current reception area. Data service issue by the radio broadcaster.

Data service issue by the radio broadcaster.

No action required. The reception issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.

No action required. The station is not available in your current location.

Fill out the station issue form at website listed below.* Fill out the station issue form at website listed below.* No action required. This is normal behavior.

HD2-HD7 stations not found when Scan is pressed. * http://www.ibiquity.com/automotive/report_radio_station_experiences

Pressing Scan disables HD2-HD7 channel search.

HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.

SATELLITE RADIO SIRIUS® broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SIRIUS satellite radio channels, visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474.

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Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Reception Factors

Potential satellite radio reception issues

Antenna obstructions

Terrain

Station overload

Satellite radio signal interfer- ence

For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute.

SIRIUS® Satellite Radio Service Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SIRIUS at 1-888-539-7474. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, tune to channel 0.

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Condition

Action

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.

Troubleshooting Message

Acquiring…

Satellite antenna fault SIRIUS system failure

Invalid Channel

Unsubscribed Channel

The channel is no longer available. Your subscription does not include this channel.

No Signal

Updating…

Questions? Call 1-888-539-7474

None found Check Channel Guide

Subscription Updated

The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel programming in progress.

Your satellite service is no longer available.

All the channels in the selected category are either skipped or locked. SIRIUS has updated the channels available for your vehicle.

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No action required. This message should disappear shortly.

If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return.

No action required. The process may take up to three minutes. Contact SIRIUS at 1-888- 539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.

Audio System

The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male 1/8th-inch (3.5 millimeter) connectors at each end. 1. Switch off the engine, radio and

portable music player. Set the parking brake and put the transmission in position P (vehicle with an automatic transmission) or neutral (vehicle with a manual transmission).

2. Plug the extension cable from the

portable music player into the auxiliary input jack.

3. Switch the radio on. Select either a

tuned FM station or a CD.

4. Adjust the volume as desired. 5. Switch your portable music player on

and adjust its volume to half its maximum level.

6. Press AUX until LINE or LINE IN

appears in the display. You should hear music from your device even if it is low.

7. Adjust the volume on your portable

music player until it reaches the volume level of the FM station or CD. Do this by switching back and forth between the AUX and FM or CD controls.

AUDIO INPUT JACK WARNINGS

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

For safety reasons, do not connect or adjust the settings on your portable music player while your

vehicle is moving.

Store the portable music player in a secure location, such as the center console or the glove box, when your

vehicle is moving. Hard objects may become projectiles in a collision or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving.

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E149149Audio System

USB PORT (If Equipped) WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

See SYNC Supplement.

The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See Using SYNC™ With Your Media Player (page 293). MEDIA HUB (If Equipped) The media hub is located in a compartment inside the center console.

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E201595E211463SYNC™

GENERAL INFORMATION

SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your

portable music player.

• Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions & Information).*

• Use applications, such as Stitcher, via

SYNC AppLink.**

• Access phonebook contacts and music

using voice commands. Stream music from your connected phone.

•

Text message.

• • Use the advanced voice recognition

system.

• Charge your USB device (if your device

supports this).

*These features are not available in all markets and require activation. **Available AppLink enabled apps vary by market. Make sure that you review your device's manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own.

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E198355SYNC™

When using SYNC: • Do not operate playing devices if the

power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.

• Do not leave playing devices in your

vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the

system. See an authorized dealer.

Privacy Information When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information.

Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST. In the United States, call 1-800-392-3673. In Canada, call 1-800-565-3673. Times are subject to change due to holidays. SYNC Owner Account Why do I need a SYNC owner account? • Required to activate Vehicle Health

Report and to view the reports online.

• Required to activate the

subscription-based SYNC Services and to personalize your Saved Points and Favorites. Essential for keeping up with the latest software downloads available for SYNC.

•

• Access to customer support for any

questions you may have.

Driving Restrictions For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mph (5 km/h). Safety Information

WARNING

Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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SYNC™

System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions and Information. USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you.

Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.

• After pressing the voice button, wait

until after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system. Speak naturally, without long pauses between words.

•

• At any time, you can interrupt the

system while it is speaking by pressing the voice button.

Initiating a Voice Session

Initiate a voice session by pressing the voice button on the steering wheel controls. See

Voice Control (page 67).

When prompted you can say any of the following:

Voice command

If you want the system to carry out the following

Bluetooth Audio Cancel mobile (apps | applica- tions) Phone USB [1] Vehicle Health (Report)

Stream audio from your phone. Cancel the requested action. Access mobile applications.

Make calls. Access the device connected to your USB port. Run a vehicle health report.

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E142599SYNC™

If you want the system to carry out the following

Adjust the level of voice interaction and feedback.

Voice command Voice Settings | Voice Preferences Help Hear a list of voice commands available in the current mode. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or stop or exit. You must say any of the voice commands that appear outside of open and close brackets. For example, where mobile (apps | applications) appears, you must say mobile followed by either apps or applications. You do not need to say words that appear within square brackets. For example, for where (USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick. Note: SYNC Services and Vehicle health report are only available in the United States of America.

System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize the voice recognition system to provide more or less instruction and feedback.

When prompted say the following:

The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. Adjusting the Interaction Level Initiate a voice session by pressing the voice button on the steering wheel controls. See

Voice Control (page 67).

Voice command

If you want the system to carry out the following

Voice Settings | Voice Preferences Followed by either of the following: Interaction Mode Standard Interaction Mode Advanced The system defaults to the standard interaction mode.

Provide more detailed interaction and guidance.

Provide less audible interaction and more tone prompts.

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E142599SYNC™

Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request. For example, the system may ask "Phone, is that

correct?". If turned off, the system simply makes a best guess as to what you requested and may ask you to confirm settings.

Voice command

If you want the system to carry out the following

Confirmation Prompts Off Confirmation Prompts On

Make a best guess from the command; you may still occa- sionally be asked to confirm settings. Clarify your voice command with a short question.

The system creates candidate lists when it has the same confidence level of several options based on your voice command. When turned on, it may prompt you with as many as four possibilities for clarification.

For example, say "Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home." You could also say "Say 1 after the tone to play John Doe, Say 2 after the tone to play Johnny Doe."

Voice command

If you want the system to carry out the following

Media Candidate Lists Off Media Candidate Lists On Phone Candidate Lists Off Phone Candidate Lists On

Make a best guess from the media candidate list. You may still occasionally be asked questions. Clarify your voice command for media candidates. Make a best guess from the phone candidate list. You may still occasionally be asked questions. Clarify your voice command for phone candidates.

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SYNC™

USING SYNC™ WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cell phone's functionality. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID.

Ending a call.

Other features, such as text messaging using Bluetooth and automatic phonebook download, are cell phone-dependent features. To check your cell phone's compatibility, see your cell phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. Pairing a Cell Phone for the First Time Note: SYNC can support downloading up to approximately 1000 entries per Bluetooth-enabled cell phone. Note: Make sure to switch on the ignition and the radio. Put the transmission in position park (P) (automatic transmission) or neutral with the parking brake applied (manual transmission). Note: To scroll through the menus, press the up and down arrows on your audio system. Wirelessly pairing your cell phone with SYNC allows you to make and receive hands-free calls.

Press the phone button. When the display indicates there is no cell phone paired, do the following: Message No Phone Paired Find SYNC

Press the OK button. 1. Press the OK button. 2. Put your cell phone into Bluetooth discovery mode. See

Action and Description

your device's manual if necessary.

3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The display indicates when the pairing is successful.

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SYNC™

Depending on your cell phone's capability and your market, the system may prompt you with questions, such as setting the current cell phone as the primary cell phone (the cell phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook.

Press the phone button, then scroll to:

Pairing Subsequent Cell Phones Note: To scroll through the menus, press the up and down arrows on your audio system. Note: Make sure to switch on the ignition and the radio. Put the transmission in position park (P) (automatic transmission) or neutral with the parking brake applied (manual transmission).

Message

Phone settings Bluetooth device Add

Find SYNC

Action

Press the OK button. Press the OK button. Press the OK button. When the following message appears in the display. 1. Press the OK button. 2. Put your cell phone into Bluetooth discovery mode. See

your device's manual if necessary.

3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The display indicates when the pairing is successful.

The system then prompts with questions, such as if you would like to set the current cell phone as the primary cell phone (the cell phone SYNC automatically tries to connect with first upon vehicle start-up) or download your phonebook.

Phone Voice Commands Press the voice icon and say:

Voice Commands

Phone You can then say any of the following commands. Call History Incoming Call History Missed Call History Outgoing

Voice Commands

Phonebook ___ Phonebook ___ at Home Phonebook ___ at Work Phonebook ___ in Office Phonebook ___ on Cell

___ is a dynamic listing that should be the name of a contact in your phonebook. For example you could say "Call Mom".

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Voice Command

[Phone] Settings [Message] Notification On [Phone] Settings [Message] Notification Off [Phone] Settings [Set] Phone Ringer [Phone] Settings [Set] Ringer 1
[Phone] Settings [Set] Ringer 2
[Phone] Settings [Set] Ringer 3
[Phone] Settings [Set] Ringer Off Battery Phone Name Signal Text Message Inbox Send [New] Text Message You do not need to say word contained within brackets for the system to understand your command. Note: To exit dial mode, press and hold the phone button or press MENU to go to the PHONE menu. Phonebook Commands When you ask SYNC to access content, for example the phonebook name or number, the requested information appears in the display to view.

You can also say any of the following:

Voice Command

Call ___ Call ___ at Home Call ___ at Work Call ___ in Office Call ___ on Mobile Call ___ on Other Dial None of these commands are available until your cell phone information is completely downloaded using Bluetooth. ___ is a dynamic listing that should be the name of a contact in your phonebook. For example you could say "Call Mom". The following commands are only available during active calls:

Voice Commands

Go To Privacy Hold Join Phone Menu Commands To access the phone menu with voice commands, press the voice button and when prompted say:

Voice Command

[Phone] Menu You can then say any of the following: [Phone] Connections | [Media] Connec- tions | [Bluetooth] Connections

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Making a Call Press the voice button and when prompted say:

Action and Description

Voice Command

Call ___

This command is not available until your cell phone informa- tion is completely downloaded using Bluetooth. Use to enter a phone number digit by digit.

Dial When the system confirms the number say one of the following commands: Dial delete

To confirm the number and initiate the call. To erase the last spoken digit. You can also press the left arrow button. To erase all spoken digits. You can also press and hold the left arrow button.

clear

To end a call, press and hold the red phone button.

Receiving Calls When receiving a call, you can: • Answer the call by pressing the phone

button.

• Reject the call by pressing and holding

Phone Options during an Active Call During an active call, you have more menu features that become available, for example putting a call on hold or joining calls. Use the arrow buttons to scroll through the menu options.

the red phone button. Ignore the call by doing nothing.

• Press the MENU button during an active call, then scroll to: Action and Description

Message

Press the OK button.

Active call Select one of the following: Mute Call Privacy

Press the OK button to mute the call. Press the OK button to switch a call from an active hands-free envir- onment to your cell phone for a more private conversation. Press the OK button to put an active call on hold. Join two separate calls. SYNC supports a maximum of three callers on a multiparty call or conference call.

Hold Join calls

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Message

Action and Description

1. Press the phone button. 2. Access the desired contact through SYNC or use voice commands

to place the second call. Once actively in the second call, press MENU.

3. Scroll to Join Calls, and press the OK button. Wait until the following

message appears.

Enter Tones

Phonebook

Call History

Press the OK button.

Join calls Enter tones such as numbers for passwords. Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary. To access your phonebook contacts. 1. Press the OK button to select, and then scroll through your

2. Press the OK button again when the desired selection appears in

phonebook contacts.

the display.

3. Press the phone button to call the contact.

To access your call history log. 1. Press the OK button to select, then scroll through your call history

options (incoming, outgoing or missed).

2. Press the OK button when the desired selection appears in the

display.

3. Press the phone button to call the selection.

Return

Exit the current menu.

Accessing Features Through the Phone Menu The phone menu allows you to redial a number, access your call history and phonebook and sends text messages as well as access cell phone and system settings. You can also access advanced features, for example 911 Assist, Vehicle Health Report and SYNC Services.

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Press the phone button to enter the Phone Menu, then scroll to:

Message

Phone Redial

Call History

Phonebook

Text messaging

Phone settings

SYNC Services

911 Assist

Action and Description

Press the OK button to redial the last number called. Press the OK button again to confirm. Access any previously dialed, received or missed calls after you connect your Bluetooth-enabled cell phone to SYNC.1
Press the OK button then select one of the following and press the OK button again to confirm. Incoming calls Outgoing calls Missed calls The system attempts to automatically re-download your phonebook and call history each time your cell phone connects to SYNC (if the auto download feature is on and your Bluetooth- enabled cell phone supports this feature). Access and call any contacts in your previously downloaded phonebook.1,2
If your phonebook has less than 255 entries, they appear alphabetically in flat file mode. If there are more than 255
entries, the system will organize them into alphabetical categories. 1. Press the OK button. 2. Scroll to the desired contact. 3. Press OK or the phone button to call the contact. Press the OK button to send, download, read and delete text messages.1
View your cell phone's status, set ring tones, select your message notification, change phonebook entries and automat- ically download your cell phone content among other features.1
Access the SYNC Services portal where you can request various types of information, for example traffic reports and directions.3
Automatically place an emergency call to a 911 operator following a crash.4

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Action and Description

Message Vehicle Health

Mobile Apps

Sys Settings

Create and receive a diagnostic report card on your vehicle.3
Interact with SYNC-capable mobile applications on your smartphone. Access Bluetooth Devices menu listings and advanced menu listings. Press the OK button to exit the phone menu.

Exit 1 This is a cell phone-dependent feature. 2 This is a cell phone-dependent and speed-dependent feature. 3 This is an optional feature and available in the United States only. 4 This is an optional feature and available in the United States and Canada only.

Note: Forwarding a text message is a speed-dependent feature. It is only available when your vehicle is traveling at 3 mph (5
km/h) or less. Note: Only one recipient is allowed per text message. When a new text message arrives, an audible tone sounds and the information display indicates you have a new message. Following the notification you can do any of the following: Do nothing to have the message go into your text message inbox.

Text Messaging Note: This is a cell phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Note: This is a cell phone-dependent feature. Receiving a Text Message Note: This is a cell phone-dependent feature. Your cell phone must support downloading text messages using Bluetooth to receive incoming text messages. To have SYNC read you the message using voice commands, press the voice button and when prompted say:

Voice Command Read Message | Read Text Message | Text Message

Action and Description

SYNC will read the most recent text message to you.

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To open the test message, press OK to receive and open the text message. Press OK again and SYNC reads your message aloud as you are not able to view the Reply or forward the message, press OK and scroll to choose between:

message. You can then also choose whether you’d like to reply or forward the message.

Message Reply to sender

Forward msg.

Action and Description

Press the OK button to access and then scroll through the list of pre-defined messages to send. Press the OK button to forward the message to anyone in your Phonebook or Call History. You can also choose enter a number.

Sending, Downloading and Deleting Your Text Messages Text messaging is a cell phone-dependent feature. If your cell phone is compatible, SYNC allows you to receive, send, download and delete text messages. Press the phone button, then scroll to:

Message Text messaging Select one of the following: Send Text Message?

Press the OK button.

Note: Sending a text message is a speed-dependent feature. It is only available when your vehicle is traveling at 3 mph (5
km/h) or less. Note: You can only have one recipient per text message.

Action and Description

Allows you to send a new text message based on a pre- defined set of 15 messages. 1. Press the OK button. 2. Scroll to your desired message. 3. Press the OK button. 4. Scroll through your phonebook, call history entries or enter

a new number.

5. Press the OK button to enter the desired contact. 6. Press the OK button again when the system asks if you would like to send the message. The system sends each text message with the following signature: This message was sent from my Ford.

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Message

Download now

Delete All Messages?

Return

Action and Description

Allows you to download your unread messages to SYNC. To download the messages, press the OK button to select. The display indicates the system is downloading your messages. When downloading is complete, SYNC returns you to the inbox. Allows you to delete current text messages from SYNC. To delete the messages, press the OK button to select. The display indicates when it is finished deleting all your text messages. SYNC returns you to the text message menu. Press the OK button to exit the current menu.

Accessing Your Phone Settings These are cell phone-dependent features. Your cell phone settings allow you to access and adjust some features. For example ring tones, text message notification, modify your phonebook and set up automatic download. Press the phone button, then scroll to:

Message

Action and Description

Press the OK button.

Phone settings Select one of the following: Phone status

See the provider, name, signal power, battery power and roaming status of your connected cell phone. Press OK to select and scroll to view the information. When done, press OK again to return to the phone status menu. Select which ring tone sounds during an incoming call. You can choose one of the system ring tones or your cell phone ring tones. Press the OK button and scroll to hear the available options. You can also choose to use to use your phone's ring tone. Press the OK button to select the desired ring tone. If your cell phone supports in-band ringing, your cell phone ring plays when you choose the phone ringer option. You have the option of hearing an audible tone to notify you when a text message arrives.

Set ringtone

Text msg notify

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Message

Action and Description

Press the OK button then select one of the following and press the OK button again to confirm. Message Notification On Message Notification Off Modify the contents of your phone book (such as add, delete, down- load). Press OK to select and scroll between: Add contacts

Press the OK button to add more contacts from your phonebook. Push the desired contact(s) on your cell phone. See your cell phone's manual on how to push

contacts.

Delete Phone- book

Press OK to delete the current phone book and call history. When Delete Phonebook appears, press OK

to confirm. SYNC takes you back to the Phone

Settings menu.

Download? appears.

Press OK to select and press OK again when Confirm

Download Phonebook Automatically download your phone book each time your phone connects to SYNC. Press OK to select. Auto On?

When this message appears, press OK to have your phonebook automatically downloaded each time. Select Off to NOT download your phonebook every time your phone connects to SYNC. Your phonebook, call history and text messages can only be accessed when your specific phone is connected to SYNC. * When enabled, SYNC speaks the contact name that is displayed on the screen during phonebook browsing. Exit the current menu.

Modify Phone- book

Auto-download

Speak Names

Return * Downloading times are cell phone-dependent and quantity-dependent. When Auto Download is on, it automatically deletes any changes, additions or deletions saved since your last download.

System Settings This menu provides access to your Bluetooth Devices and Advanced menu features. Use the arrow buttons to scroll through the menu options.

Bluetooth Devices The Bluetooth Devices menu allows you to add, connect and delete devices, set a cell phone as primary as well as turn your Bluetooth feature on and off.

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Press the Phone button to enter the Phone Menu, then scroll to: Action and Description

Message

Sys Settings Bluetooth device Select one of the following: Add

Press the OK button. Press the OK button.

Connect BT

Set Primary?

Bluetooth On and Off

Del Device

Delete all

See Using SYNC™ With Your Phone (page 272). 1
Connect a previously paired Bluetooth-enabled phone. 2
Press OK to select and view a list of previously paired phones. Scroll until the desired device is chosen, then press OK to connect the phone.

Set a previously paired phone as your primary phone. 3
Press OK to select and scroll to select the desired phone. Press OK to confirm.

Turn the Bluetooth feature on and off.4
Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Delete a paired cell phone. Press the OK button and scroll to select the device. Press OK to confirm. Delete all previously paired phones (and all information originally saved with those phones). Press OK to select. Exit the current menu.

Return 1 This is a speed-dependent feature. It is only available when your vehicle is traveling at 3 mph (5 km/h) or less. 2 You can only connect one device at a time. When another cell phone is connected, the previous one is disconnected. 3 SYNC attempts to connect with the primary phone at every ignition cycle. When a phone is selected as primary, it appears first in the list and is marked with an asterisk (*). 4Turning Bluetooth off disconnects all Bluetooth devices and deactivates all Bluetooth features.

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Advanced The Advanced menu allows you to access

and set prompts, languages, defaults, perform a master reset, install an application and view system information. To access the advanced menu, press the phone button to enter the Phone Menu, the scroll to:

Message

Action and Description

Sys Settings Advanced Select one of the following: Confirmation Prompts

Press OK. Press OK.

Language

Get help from SYNC by using questions, helpful hints or asking you for a specific action. To turn these prompts on or off: 1. Press the OK button to select and scroll to select between

On and Off.

2. Press the OK button when the desired selection appears in the display. SYNC returns you to the Advanced menu. 1. Press OK to select and then scroll through the languages. Choose between English, Français and Español. Once selected, all of the radio displays and prompts are in the selected language.

2. Press OK when the desired selection appears in the

display. If you change the language setting, the display indicates that the system is updating. When complete, SYNC returns you to the Advanced menu.

Factory Defaults

Master reset

Install Applications

Return to the factory default settings. This selection does not erase your indexed information, for example phonebook, call history, text messages or paired devices. Press the OK button to select and then press OK again when the following message appears in the display. Confirm Restore Completely erase all information stored on SYNC, for example phonebook, call history, text messages and paired devices, and return the system to the factory default settings. Press OK to select. The display indicates when complete. SYNC returns you to the Advanced menu. Install applications you have downloaded.

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Message

Action and Description

System info

Return

Press the OK button and scroll to select. Press the OK button to confirm. Access the Auto Version number as well as the FDN number. Press the OK button to select. Exit the current menu.

SYNC™ APPLICATIONS AND SERVICES (If Equipped) In order for the following features to work, your cell phone must be compatible with SYNC. To check your phone's compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. •

SYNC Services*: Provides access to traffic, directions and information such as travel, horoscopes, stock prices and more. 911 Assist: Can alert 911 in the event of an emergency.

•

• Vehicle Health Report*: Provides a diagnostic and maintenance report card of your vehicle.

*This is an optional feature and available in the United States only. 911 Assist (If Equipped)

WARNINGS

Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay

response time, potentially increasing the risk of serious injury or death after a crash.

WARNINGS

Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.

Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged

in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.

Note: The SYNC 911 Assist feature must be set on before the incident. Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.

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If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, Switching 911 Assist On or Off Press the phone button to enter the phone menu and scroll to: Action and Description

www.SYNCMyRide.ca or www.syncmaroute.ca. See Supplementary Restraints System (page 36). Important information about airbag deployment is in this chapter. See Roadside Emergencies (page 157). Important information about the fuel pump shut-off is in this chapter.

Message

911 Assist On Off

Off selections include:

Message Off with reminder:

Off without reminder:

Press the OK button to confirm and enter the 911 Assist menu. Press the OK button when the desired option appears in the radio display.

Action and Description

Provides a display and voice reminder at phone connection at vehicle start. Provides a display reminder only without a voice reminder at phone connection.

• A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.

•

To make sure that 911 Assist works correctly: •

SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. The 911 Assist feature must be set on before the incident. You must pair and connect a Bluetooth-enabled and compatible cell phone to SYNC.

•

•

• A connected Bluetooth-enabled phone

must have the ability to make and maintain an outgoing call at the time of the incident.

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911 Assist Privacy Notice When you turn on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not turn the feature on. Vehicle Health Report (If Equipped, United States Only)

WARNING

Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace, normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system, (such as brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury.

Note: This feature is only available in the United States. Note: Your Vehicle Health Report feature requires activation before use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature.

In the Event of a Crash Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call the emergency services. Before making the call: •

SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."

•

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically. 911 Assist May Not Work If •

Your cellular phone or 911 Assist hardware sustains damage in a crash. The vehicle's battery or the SYNC system has no power. The phone(s) thrown from your vehicle are the ones paired and connected to the system.

•

•

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Scheduled maintenance

The system allows you to check your vehicle's overall health in the form of a diagnostic report card. The Vehicle Health Report contains valuable information, for example: • Vehicle diagnostic information • • Open recalls and Field Service Actions • Items noted during vehicle inspections by an authorized dealer that still need servicing.

Note: This feature may not function properly if you have enabled caller ID blocking on your cellular phone. Before running a report, review the Vehicle Health Report Privacy Notice. Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Note: Cellular phone and SMS charges may apply when making a report. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. To use voice commands, press the voice button and when prompted say:

You can run a vehicle health report after your vehicle has been running a minimum of 60 seconds. Choose one of the following options.

Voice command

Vehicle Health (Report)

Action and Description

The system will run a vehicle health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer.

To use the screen, press the phone button, then scroll to:

Message

Action and Description

Vehicle Health Select one of the following: Auto On?

Press the OK button.

Report Interval

Press the OK button and select on or off. Select On to have SYNC automatically prompt you to run a health report at certain mileage intervals.* Scroll to select between 5000, 7500 or 10000-mile intervals. Select your desired option and press the OK button.

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Action and Description

Message

Run Report

Press the OK button for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer. Exit the current menu.

Return *You must first turn this feature on before you can select the desired mileage interval. Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Using SYNC™ With Your Phone (page 272). Note: This feature does not function properly if you have enabled caller ID blocking on your cellular phone. Make sure your cellular phone is not blocking caller ID before using SYNC Services. Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, place you in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions.

Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health Report Terms and Conditions, and Privacy Statement) for more information. SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United States Only) Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation.

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SYNC Services uses advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, to give you personalized traffic reports,