1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
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GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training, equipment or both, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
• U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
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• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center.
In order to help serve you better, please have the following information
available when contacting a Customer Relationship Center:
• Vehicle Identification Number (VIN)
• Your telephone number (home and business)
• The name of the authorized dealer and city where located
• The vehicle’s current odometer reading.
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
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IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to
the vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18000 mi (29 000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity
(a defect or condition that substantially impairs the use, value or safety
of the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time).
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resorting to BBB AUTO LINE is not required by those statutes.
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting the Services
You Need section, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note: Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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Customer Assistance
UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.
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If your vehicle must be serviced while you are traveling or living
in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel, contact the nearest
authorized dealer. If the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: [email protected]
For customers in Guam, the Commonwealth of the Northern
Mariana Islands (CNMI), America Samoa, and the U.S. Virgin
Islands, please feel free to call our Toll-Free Number: (800)
841-FORD (3673)
If your vehicle must be serviced while you are traveling or living
in Puerto Rico, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: www.ford.com.pr
If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470 Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
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Customer Assistance
If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Manual A French owner’s manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section.
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REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov;
or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
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Fuses
CHANGING A FUSE
Fuses
WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage
rating can cause severe wire damage and could start a fire.
If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.
15
Standard Fuse Amperage Rating and Color
COLOR
Fuse rating
2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A
Mini fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Standard
fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Maxi fuses
Cartridge
maxi fuses
Fuse link cartridge
— — — — — — —
Yellow
—
Green Orange
Red Blue Tan
Natural
— — — — — — — Blue
— — — — — — — Blue
Natural
Natural
Pink Green Red Yellow
—
Black
Pink Green Red Yellow Brown Black
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect the battery before servicing high current fuses.
WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle’s main electrical systems from overloads. If the battery has been disconnected and reconnected, see Changing the Vehicle Battery in the Maintenance chapter.
The high-current fuses are coded as follows:
Fuse or relay
number
Fuse amp
rating
Protected components
—
—
Powertrain control module relay (3.7L, 5.0L and 6.2L engines) Starter relay
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Fuses
Fuse or relay
number
Fuse amp
rating
Protected components
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
— — — — — — — —
30A** 40A** 50A**
30A** 30A** 40A** 50A**
20A**
30A** 30A** 30A** 20A** 30A**
20A**
— — —
Blower motor relay Rear window defroster relay Electric fan relay (high speed) Trailer tow park lamp relay Run/start relay Fuel pump relay Trailer tow battery charger relay Powertrain control module relay (3.5L engine) Power running board motors Electric fan (3.7L, 5.0L) Electric fan (3.5L, 6.2L with max trailer tow, SVT Raptor) Starter relay power Passenger power seat Electric fan (3.7L, 5.0L) Electric fan (3.5L, 6.2L with max trailer tow, SVT Raptor) High intensity discharge headlamp – passenger side Trailer brake control Upfitter 1 (SVT Raptor) Upfitter 2 (SVT Raptor) 4x4 module (electronic shift) Trailer tow battery charge relay power Auxiliary power point (instrument panel) A/C clutch relay Not used Not used
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Fuse or relay
Fuse amp
Protected components
number
26
rating 10A*
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
20A* 10A* 10A*
10A* 15A* 40A**
40A** 40A**
50A**
20A**
30A**
— — — —
15A*
5A* 15A*
Powertrain control module – keep alive power and relay coil, canister vent solenoid (3.7L, 5.0L and 6.2L engines) Fuel pump relay power Upfitter 4 (SVT Raptor) 4x4 integrated wheel end solenoid A/C clutch relay power Run/start relay power Rear window defroster relay power, Heated mirror relay power 110 volt AC power point Powertrain control module relay power (3.7L, 5.0L and 6.2L engines) Powertrain control module relay power (3.5L engine) High intensity discharge headlamps – driver side Roll stability control / Anti-lock brake system Trailer tow left stop/turn relay Trailer tow right stop/turn relay Trailer tow back-up lamps relay Electric fan relay Front camera washer (SVT Raptor) Run/start relay coil Trailer tow back-up lamp relay power
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Fuses
Fuse or relay
Fuse amp
Protected components
number
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
rating 15A*
10A*
10A* 60A**
20A** 30A**
—
40A** 5A*
5A*
5A*
—
15A*
— — — — — —
25A**
—
Upfitter 3 (SVT Raptor), Trailer tow power folding mirrors Alternator sensor (3.5L, 3.7L and 5.0L engines) Brake on/off switch Roll stability control / Anti-lock brake system module Moonroof Wiper relay power Not used Blower motor relay power Run/start – Electronic power assist steering, Blower relay coil Run/start – Powertrain control module Run/start – 4x4 module, Back-up lamps, Roll stability control /Anti-lock brake system, Trailer tow battery charge relay coil, Rear window defroster relay coil, Front camera washer relay coil (SVT Raptor) Not used Heated mirrors Not used Not used Not used Not used Not used Wiper motor relay Electric fan relay power Not used
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Fuse or relay
Fuse amp
Protected components
number
65
66
67
68
69
70
71
72
73
74
75
76
rating 20A**
20A**
20A**
25A** 30A**
—
20A** 20A** 20A**
30A**
15A*
25A*
20A*
20A*
Auxiliary power point (instrument panel) Auxiliary power point (inside center console) Trailer tow park lamps relay power 4x4 module, 4x2 elocker module Front heated or heated/cooled seats Not used Heated rear seats Auxiliary power point (rear) Trailer tow stop/turn lamps relay power Driver power seat/memory module Powertrain control module – voltage power 1 (3.7L, 5.0L, 6.2L engines) Powertrain control module – voltage power 1 (3.5L engine) Powertrain control module – Voltage power 2 (General powertrain components, Mass air flow/Intake air temp sensor) (3.7L, 5.0L, 6.2L engines) Powertrain control module – Voltage power 2 (General powertrain components, Canister vent solenoid) (3.5L engine)
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Fuses
Fuse or relay
Fuse amp
Protected components
number
77
rating 10A*
78
79
80
81
82
83
84
85
15A*
20A*
5A* — — — — — —
Powertrain control module – Voltage power 3 (Emission related powertrain components, Electric fan relays coil) Powertrain control module – Voltage power 4 – Ignition coils (3.5L, 3.7L, 5.0L engines) Powertrain control module – Voltage power 4 – Ignition coils (6.2L engine) Rain sensor Not used Not used Not used Not used Not used Electric fan relay (low speed)
*Mini fuse **Cartridge fuse
Passenger Compartment Fuse Panel The fuse panel is located under the right-hand side of the instrument panel.
To remove the trim panel for access to the fuse box, pull the panel toward you and swing it out away from the side and remove it. To reinstall it, line up the tabs with the grooves on the panel, then push it shut.
To remove the fuse box cover, press in the tabs on both sides of the cover, then pull the cover off.
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To reinstall the fuse box cover, place the top part of the cover on the fuse panel, then push the bottom part of the cover until you hear it click shut. Gently pull on the cover to make sure it is seated properly.
10
11
12
13
14
15
16
17
18
19
20
21
49
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
48
40
41
42
43
44
45
46
47
The fuses are coded as follows.
Fuse or relay
number
Fuse amp
rating
30A 15A 30A 10A 20A 5A 7.5A
10A 10A
Protected components
Driver side front window SYNC , Display module (8 inch) Passenger side front window Interior lamps Memory module Not used (spare) Power mirror switch, Memory seat module Not used (spare) Radio display, GPS module, Electric finish panel module
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Fuses
Fuse or relay
number
Fuse amp
rating
Protected components
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
10A 10A 15A
15A 15A 15A
10A 10A 10A
20A 20A 10A 20A 15A 15A
15A 5A 20A 15A 20A 15A 5A
Run/accessory relay Instrument cluster Interior lighting, Puddle lamps, Backlighting, Cargo lamp Right turn signals/stop lamps Left turn signals/stop lamps Reverse lights, High-mounted stop lamp Right low-beam headlamp Left low-beam headlamp Brake-shift interlock, Keypad illumination, Powertrain control module wakeup, Passive anti-theft system Audio amplifier Power door locks Not used (spare) Horn Steering wheel control module Datalink connector, Steering wheel control module Not used (spare) Radio frequency module Not used (spare) Ignition switch Radio Front parking lamps Brake on/off – Instrument panel, Engine
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Fuse or relay
Fuse amp
Protected components
number
32
rating
15A
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
10A 10A
5A 10A
10A 10A
15A 10A 7.5A
5A 10A 10A 5A 10A 15A
30A Circuit
Breaker Relay
Delay/accessory – moonroof,
power windows, locks, Automatic
dimming mirror/Compass, Trailer
tow power telescope mirrors
Rear heated seats
Reverse sensing system, 4x4
switch, Rear video, Off road
indicator (SVT Raptor), Front
video (SVT Raptor), Camera
splice module (SVT Raptor)
Hill descent switch (SVT Raptor)
Restraint control module,
Occupant classification system
module
Trailer brake control
Delayed accessory – 110 volt
power point, Radio
High beam headlamps
Rear park lamps
Passenger airbag deactivation
indicator, Upfitter switch
(SVT Raptor)
Overdrive cancel switch
Not used (spare)
Not used (spare)
Not used (spare)
Climate controls module
Fog lamps, Exterior mirror turn
signals
Power windows, Power sliding
back window
Delayed accessory
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Fuses
Auxiliary relay box (SVT Raptor only)
The relay box is located in the left rear corner of the engine compartment. Fuse/Relay
Description
Fuse amp
location
rating
— — — — — —
Upfitter 1 relay Upfitter 2 relay Upfitter 3 relay Upfitter 4 relay Front camera washer relay Not used
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GENERAL INFORMATION
WARNING: Turn off the power running boards, if equipped, before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended running board and the vehicle. A moving running board may cause injury.
Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle. Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other burning material (such as cigarettes)
space, unless you are sure you have enough ventilation.
away from the battery and all fuel related parts.
Working with the Engine Off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key (if equipped). 3. Block the wheels.
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Maintenance
Working with the Engine On
WARNING: To reduce the risk of vehicle damage or personal burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP. 2. Block the wheels.
OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel.
2. Go to the front of the vehicle and release the auxiliary latch that is located on the front bumper under the grill. 3. Lift the hood until the lift cylinders hold it open.
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UNDER HOOD OVERVIEW
3.7L V6 Engine
A. Windshield washer fluid reservoir B. Battery C. Engine oil dipstick (out of view) D. Brake fluid reservoir E. Engine coolant reservoir F. Air filter assembly G. Engine oil filler cap (out of view) H. Power distribution box
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5.0L V8 Engine
Maintenance
A. Windshield washer fluid reservoir B. Battery C. Engine oil filler cap D. Engine oil dipstick E. Brake fluid reservoir F. Engine coolant reservoir G. Air filter assembly H. Power distribution box
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6.2L V8 Engine
A. Windshield washer fluid reservoir B. Engine oil dipstick C. Brake fluid reservoir D. Engine coolant reservoir E. Air filter assembly F. Power steering fluid reservoir G. Power distribution box H. Engine oil filler cap I. Battery
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3.5L V6 EcoBoost® Engine
A. Windshield washer fluid reservoir B. Battery C. Engine oil filler cap D. Engine oil dipstick E. Brake fluid reservoir F. Engine coolant reservoir G. Air filter assembly H. Power distribution box
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ENGINE OIL DIPSTICK
A. MIN B. MAX
ENGINE OIL CHECK Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level dipstick. See the Under Hood Overview in this chapter for location of dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. If the oil level is between the lower and upper holes or between the MIN and MAX marks (depending on application), the oil level is acceptable. DO NOT ADD OIL. If the oil level is below the lower hole or the MIN mark, add enough oil to raise the level within the lower and upper holes or within the MIN-MAX range. Oil levels above the upper hole or the MAX mark may cause engine damage. Some oil must be removed from the engine by an authorized dealer. 7. Put the dipstick back in and ensure it is fully seated.
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Adding Engine Oil Note: Do not remove the engine oil level dipstick or the filler cap when the engine is running. Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers.
1. Check the engine oil level. 2. If the engine oil level is not within the normal range, add engine oil that meets Ford specifications. See Capacities and Specifications for more information. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 3. Recheck the engine oil level. Make sure the oil level is not above the normal operating range on the engine oil level dipstick. 4. Install the dipstick and ensure it is fully seated. 5. Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks are heard or until the cap is fully seated.
ENGINE COOLANT CHECK
Checking the Engine Coolant When the engine is cold, check the concentration and level of the engine coolant at the intervals listed in the Scheduled Maintenance Information. Note: Make sure that the level is between the MIN and MAX marks on the coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below the MIN mark, or empty, add coolant immediately. See Adding Engine Coolant in this chapter. The coolant concentration should be maintained within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C).
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Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.
Adding Engine Coolant
WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.
WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.
WARNING: Do not add coolant further than the MAX mark.
Note: Do not use stop leak pellets, cooling system sealants or additives, as they can cause damage to the engine cooling and/or heating systems. This damage would not be covered under your vehicle’s warranty. Note: During normal vehicle operation, the engine coolant may change color from orange to pink or light red. As long as the engine coolant is clear and uncontaminated, this color change does not indicate the engine coolant has degraded nor does it require the engine coolant to be drained, the system to be flushed, or the engine coolant to be replaced. • DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty.
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• In case of emergency, a large amount of water without engine coolant
may be added in order to reach a vehicle service location. In this
instance, the cooling system must be drained, chemically cleaned with
Motorcraft Premium Cooling System Flush, and refilled with engine
coolant as soon as possible. Water alone (without engine coolant) can
cause engine damage from corrosion, overheating or freezing.
• Do not use alcohol, methanol, brine or any engine coolants mixed with
alcohol or methanol antifreeze (coolant). Alcohol and other liquids can
cause engine damage from overheating or freezing.
• Do not add extra inhibitors or additives to the coolant. These can be
harmful and compromise the corrosion protection of the engine coolant. Unscrew the cap slowly. Any pressure will escape as you unscrew the cap. Add prediluted engine coolant meeting the Ford specification. See Capacities and Specifications for more information. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the proper level.
Recycled Engine Coolant Ford Motor Company does not recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available.
Used engine coolant should be disposed of in an appropriate
manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.
coolant concentration above 50%.
Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the • A coolant concentration of 60% will provide improved freeze point protection. Engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.
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If you drive in extremely hot climates: • It may be necessary to have a Ford authorized dealer decrease the • A coolant concentration of 40% will provide improved overheat
coolant concentration to 40%.
protection. Engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage.
Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection.
What You Should Know About Fail-Safe Cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The fail-safe distance depends on ambient temperatures, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat, the engine coolant temperature gauge will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase. Once the engine temperature cools, the engine can be restarted. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage.
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When Fail-Safe Mode is Activated
WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury.
WARNING: Never remove the coolant reservoir cap while the engine is running or hot.
You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1. Pull off the road as soon as safely possible and turn off the engine. 2. Arrange for the vehicle to be taken to an authorized dealer. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. 5. Restart the engine and take your vehicle to an authorized dealer. Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible. Engine Fluid Temperature Management (If Equipped)
WARNING: To reduce the risk of collision and injury, be prepared that the vehicle speed may reduce and the vehicle may
not be able to accelerate with full power until the fluid temperatures reduce.
Your vehicle has been designed to pull a trailer, but because of the added load, the vehicle’s engine may temporarily reach higher temperatures during severe operating conditions such as ascending a long or steep grade while pulling a trailer in hot ambient temperatures.
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At this time, you may notice your engine coolant temperature gauge needle move toward the H and the POWER REDUCED TO LOWER TEMP message may appear in the information display. You may notice a reduction in the vehicle’s speed caused by reduced engine power. Your vehicle has been designed to enter this mode if certain high temperature/high load conditions take place in order to manage the engine’s fluid temperatures. The amount of speed reduction will depend on the vehicle loading, towing, grade, ambient temperature, and other factors. If this occurs, there is no need to pull off the road. The vehicle can continue to be driven while this message is active. The air conditioning may also cycle on and off during severe operating conditions to protect overheating of the engine. When the engine coolant temperature decreases to a more normal operating temperature, the air conditioning will turn on once again. If you notice any of the following: • the engine coolant temperature gauge moves fully into the red (hot) • the coolant temperature warning light illuminates • the service engine soon indicator illuminates 1. Pull off the road as soon as safely possible and place the vehicle in P (Park). 2. Leave the engine running until the coolant temperature gauge needle moves away from the H range. After several minutes, if this does not happen, follow the remaining steps. 3. Turn the engine off and wait for it to cool before checking the coolant level.
area
WARNING: Never remove the coolant reservoir cap while the engine is running or hot.
4. If the coolant level is normal, you may restart your engine and continue on. 5. If the coolant is low, add coolant, restart the engine and take your vehicle to an authorized dealer. See Adding engine coolant in this chapter for more information. Refer to fail-safe cooling for additional information.
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Maintenance
AUTOMATIC TRANSMISSION FLUID CHECK Note: Transmission fluid should be checked by an authorized dealer. If required, fluid should be added by an authorized dealer. The automatic transmission does not have a transmission fluid dipstick. Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, (i.e., if the transmission slips or shifts slowly) or if you notice some sign of fluid leakage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.
TRANSFER CASE FLUID CHECK (IF EQUIPPED)
1. Clean the filler plug. 2. Remove the filler plug and inspect the fluid level.
FIL L
AIN
3. Add only enough fluid through the filler opening so that the fluid level is at the bottom of the opening.
Use only fluid that meets Ford specifications. Refer to the Capacities and Specifications section.
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BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately.
POWER STEERING FLUID CHECK (6.2L V8 ENGINE ONLY) Check the power steering fluid at the proper intervals. Refer to Scheduled Maintenance Information. 1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2. While the engine idles, turn the steering wheel left and right several times. 3. Turn the engine off. 4. Check the fluid level in the reservoir. It should be between the MIN and MAX lines. Do not add fluid if the level is in this range. 5. If the fluid is low, add fluid in small amounts, continuously checking the level until it reaches the range between the MIN and MAX lines. Be sure to put the cap back on the reservoir. Refer to Capacities and Specifications for the proper fluid type.
FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use
washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.
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CHANGING THE VEHICLE BATTERY
WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.
WARNING: When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing.
Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds. Note: Wash hands after
handling.
Note: If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability. Your vehicle is equipped with a Motorcraft® maintenance-free battery which normally does not require additional water during its life of service.
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If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time. This will minimize the discharge of your battery during storage. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. Flexible fuel vehicles (FFV) must also relearn the ethanol content of the fuel for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Release the parking brake. With your foot on the brake pedal and with the A/C on, put the vehicle in D (Drive) and allow the engine to idle for at least one minute. Note: If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned. 7. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven 10 miles (16 kilometers) or more
to relearn the idle and fuel trim strategy along with the ethanol content for flexible fuel vehicles. • For flexible fuel vehicles, if you are operating on E85, you may
experience poor starts or an inability to start the engine and driveability problems until the fuel trim and ethanol content have been relearned.
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If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.
RECYCLE
Battery Management System (If Equipped) The battery management system (BMS) monitors battery conditions and takes actions to extend battery life. If excessive battery drain is detected, the system may temporarily disable certain electrical features to protect the battery. Those electrical accessories affected include the rear defrost, heated/cooled seats, climate control fan, heated steering wheel, audio and navigation system. A message may be shown in the information displays to alert the driver that battery protection actions are active. These messages are only for notification that an action is taking place, and not intended to indicate an electrical problem or that the battery requires replacement. Electrical accessory installation To ensure proper operation of the BMS, any electrical devices that are added to the vehicle should not have their ground connection made directly at the negative battery post. A connection at the negative battery post can cause inaccurate measurements of the battery condition and potential incorrect system operation. Note: Electrical or electronic accessories added to the vehicle by the dealer or the owner may adversely affect battery performance and durability, and may also affect the performance of other electrical systems in the vehicle. When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery which matches the electrical requirements of the vehicle. After battery replacement, or in some cases after charging the battery with the external charger, the BMS requires eight hours of vehicle sleep time (key off with doors closed) to relearn the new battery state of charge. Prior to relearning the state of charge, the BMS may disable electrical features (to protect the battery) earlier than normal.
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CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
1. To remove the wiper blade, pull the wiper arm away from the vehicle. Pry open the lock cover (A) with your thumb to release the blade.
2. Press the retaining clip to disengage the wiper blade, then pull the wiper blade down (C) toward the windshield to remove it from the arm. 3. To install the new wiper blade, insert the wiper blade into the wiper arm hook (B).
4. While holding the wiper arm, push the wiper blade up and away from the windshield. 5. Close the lock cover.
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Maintenance
Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield. Refer to Cleaning the windows and wiper blades in the Vehicle Care chapter. To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.
AIR FILTER CHECK
WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
When changing the air filter element, use only the air filter element listed. Refer to Motorcraft® Part Numbers in the Capacities and Specifications chapter. For EcoBoostequipped vehicles: When servicing the air cleaner, it is important that no foreign material enter the air induction system. The engine and turbocharger are susceptible to damage from even small particles. Refer to Scheduled Maintenance for the appropriate intervals for changing the air filter element. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used.
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Changing the Air Filter Element (3.7L, 5.0L, and 6.2L Engines)
1. Locate the mass air flow sensor electrical connector on the air outlet tube. This connector will need to be unplugged.
2. Reposition the locking clip on the connector (connector shown from below for clarity), squeeze the connector and pull it off of the air outlet tube.
3. Clean the area around the air tube to air cover connection to prevent debris from entering the system and then loosen the bolt on the air tube clamp so the clamp is no longer snug to the air tube. It is not necessary to completely remove the clamp. 4. Pull the air tube off from the air cleaner housing.
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5. Release the three clamps that secure the cover to the air filter housing. Push the air filter cover toward the center of the vehicle and up slightly to release it.
6. Remove the air filter element from the air filter housing. 7. Install a new air filter element.
8. Replace the air filter housing cover and secure the clamps. Be careful not to crimp the filter element edges between the air filter housing and cover and ensure that the tabs on the edge are properly aligned into the slots. 9. Slip the air tube onto the air filter housing and tighten the air-tube clamp bolt snugly, but do not overtighten it. 10. Reconnect the mass air flow sensor electrical connector to the outlet tube. Make sure the locking tab on the connector is in the “locked” position (connector shown from below for clarity).
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Changing the Air Filter Element (3.5L EcoBoost Engine)
1 2
1. Locate the sensor electrical connector on the air outlet tube (1). This connector will need to be unplugged. 2. Pull up to disconnect wiring harness (2). 3. Disconnect the sensor by pressing the retaining tab and pulling back on the lead.
4. Clean the area around the air tube to air cover connection to prevent debris from entering the system, and then loosen the bolt on the air tube clamp so the clamp is no longer snug to the air tube. It is not necessary to completely remove the clamp. 5. Pull the air tube off from the air cleaner housing.
6. Release the clamps that secure the cover to the air filter housing. Push the air filter cover toward the center of the vehicle and up slightly to release it. 7. Remove the air filter element from the air filter housing. 8. Install a new air filter element. 9. Replace the air filter housing cover and secure the clamps. Be careful not to crimp the filter element edges between the air filter housing and cover and ensure that the tabs on the edge are properly aligned into the slots. 10. Slip the air tube onto the air filter housing and tighten the air-tube clamp bolt snugly, but do not overtighten it. 11. Reconnect the sensor electrical connector to the outlet tube. 12. Push the wiring harness back in place.