2008 Ford Explorer Sport TRAC Owners Manual

when the vehicle is started. Illuminates when 4X4 HIGH (4WD High) is selected. • 4X4 LOW – momentarily

illuminates when the vehicle is started. Illuminates when 4X4
LOW (4WD Low) is selected.

4x4

4x4
LOW

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Using the Control Trac 4WD system

4X4 AUTO - Provides electronically-controlled four-wheel drive with power delivered to all four wheels as required for traction. This mode is appropriate for all on-road driving conditions, including dry road surfaces, wet pavement, snow and gravel. 4X4 HIGH (4WD High) - Provides locked four-wheel drive power to all four wheels. This mode is not intended for use on dry pavement. This mode is appropriate for severe winter and off-road conditions, such as deep snow, ice or shallow sand. 4X4 LOW (4WD Low) - Provides locked four-wheel drive power when extra power at reduced speeds is required. This mode is not recommended for use on dry pavement. Use this mode for off-road, low-speed operation or when extra power is required, such as climbing steep grades, going through deep sand, or pulling a boat out of the water.

Shifting between 4X4 AUTO (4WD Auto) and 4X4 HIGH (4WD High) • Select 4X4 AUTO (4WD Auto) or 4X4 HIGH (4WD High) at any

forward speed.

Note: Do not perform this operation if the rear wheels are slipping. Shifting to/from 4X4 LOW (4WD Low) 1. Bring the vehicle to a complete stop 2. Place the transmission in N (Neutral). 3. Press the desired 4WD position. • If shifting into 4x4 LOW (4WD Low), wait for the 4X4 LOW light in the instrument cluster to turn on indicating the shift is complete. • If shifting out of 4X4 LOW (4WD Low), wait for the 4X4 LOW light in

the instrument cluster to turn off indicating the shift is complete.

If any of the above shift conditions are not met, the shift will not occur and the message center will display the appropriate information.

Driving off-road with truck and utility vehicles 4WD vehicles are specially equipped for driving on sand, snow, mud and rough terrain and have operating characteristics that are somewhat different from conventional vehicles, both on and off the road.

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How your vehicle differs from other vehicles Truck and utility vehicles can differ from some other vehicles. Your vehicle may be higher to allow it to travel over rough terrain without getting hung up or damaging underbody components. The differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. Maintain steering wheel control at all times, especially in rough terrain. Since sudden changes in terrain can result in abrupt steering wheel motion, make sure you grip the steering wheel from the outside. Do not grip the spokes. Drive cautiously to avoid vehicle damage from concealed objects such as rocks and stumps. You should either know the terrain or examine maps of the area before driving. Map out your route before driving in the area. To maintain steering and braking control of your vehicle, you must have all four wheels on the ground and they must be rolling, not sliding or spinning. Basic operating principles • Do not use 4WD High or 4WD Low on dry, hard surfaced roads. Doing

so will produce excessive noise, increase tire wear, reduce fuel economy and may damage drive components. 4WD modes are only intended for consistently slippery or loose surfaces.

• Drive slower in strong crosswinds which can affect the normal steering • Be extremely careful when driving on pavement made slippery by

characteristics of your vehicle.

loose sand, water, gravel, snow or ice.

If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.

• It may be safer to stay on the apron or shoulder of the road and slow down gradually before returning to the pavement. You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly.

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Driving • It often may be less risky to strike small objects, such as highway

reflectors, with minor damage to your vehicle rather than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or roll over. Remember, your safety and the safety of others should be your primary concern.

Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a

lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

If your vehicle gets stuck If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears, stopping between shifts, in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat.

Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander.

Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency. Excessive steering will result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are called for. Avoid abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel.

• In the event of an emergency stop, avoid skidding the tires and do not

attempt any sharp steering wheel movements.

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Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a

lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs.

Parking On some 4WD vehicles, when the transfer case is in the N (Neutral) position, the engine and transmission are disconnected from the rest of the driveline. Therefore, the vehicle is free to roll even if the automatic transmission is in P (Park) or the manual transmission is in gear. Do not leave the vehicle unattended with the transfer case in the N (Neutral) position. Always set the parking brake fully and turn off the ignition when leaving the vehicle.

Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and

remove the key whenever you leave your vehicle.

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.

See your authorized dealer.

4WD Systems 4WD uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot. Power is supplied to all four wheels through a transfer case. On 4WD vehicles, the transfer case allows you to select 4WD when necessary. Information on transfer case operation and shifting procedures can be found in this chapter. Information on transfer case maintenance can be

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found in the Maintenance and Specifications chapter. You should become thoroughly familiar with this information before you operate your vehicle. Normal characteristics On some 4WD models, the initial shift from two-wheel drive to 4x4 while the vehicle is moving can cause some momentary clunk and ratcheting sounds. This is the front drivetrain coming up to speed and the automatic locking hubs engaging and is not cause for concern. Sand When driving over sand, try to keep all four wheels on the most solid area of the trail. Avoid reducing the tire pressures but shift to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid spinning the wheels. Note: If your vehicle is equipped with the Tire Pressure Monitoring System (TPMS), the system indicator light may illuminate depending on how much air is released from your tires and/or how long you drive the vehicle under these conditions. Avoid excessive speed because vehicle momentum can work against you and cause the vehicle to become stuck to the point that assistance may be required from another vehicle. Remember, you may be able to back out the way you came if you proceed with caution. Mud and water If you must drive through high water, drive slowly. Traction or brake capability may be limited. When driving through water, determine the depth; avoid water higher than the bottom of the hubs (if possible) and proceed slowly. If the ignition system gets wet, the vehicle may stall. Once through water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even 4WD vehicles can lose traction in slick mud. As when you are driving over sand, apply the accelerator slowly and avoid spinning your wheels. If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle.

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If the transmission, transfer case or front axle are submerged in water, their fluids should be checked and changed, if necessary. Driving through deep water may damage the transmission. If the front or rear axle is submerged in water, the axle lubricant should be replaced. After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts causes an imbalance that could damage drive components. “Tread Lightly” is an educational program designed to increase public awareness of land-use regulations and responsibilities in our nations wilderness areas. Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.” Driving on hilly or sloping terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. Avoid driving crosswise or turning on steep slopes or hills. A danger lies in losing traction, slipping sideways and possibly rolling over. Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer. When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces strain on the engine and the possibility of stalling. If you do stall out, do not try to turn around because you might roll over. It is better to back down to a safe location. Apply just enough power to the wheels to climb the hill. Too much power will cause the tires to slip, spin or lose traction, resulting in loss of vehicle control.

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Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral; instead, disengage overdrive or manually shift to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. When you brake hard, the front wheels can’t turn and if they aren’t turning, you won’t be able to steer. The front wheels have to be turning in order to steer the vehicle. Rapid pumping of the brake pedal will help you slow the vehicle and still maintain steering control. If your vehicle has anti-lock brakes, apply the brakes steadily. Do not “pump” the brakes. Driving on snow and ice 4WD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop. Avoid sudden braking as well. Although a 4WD vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it won’t stop any faster, because as in other vehicles, braking occurs at all four wheels. Do not become overconfident as to road conditions. Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, avoid locking of the wheels. Use a “squeeze” technique, push on the brake pedal with a steadily increasing force which allows the wheels to brake yet continue to roll so that you may steer in the direction you want to travel. If you lock the wheels, release the brake pedal and repeat the squeeze technique. If your vehicle is equipped with a Four Wheel Anti-Lock Brake System (ABS), apply the brake steadily. Do not “pump” the brakes. Refer to the Brakes section of this chapter for additional information on the operation of the anti-lock brake system.

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Never drive with chains on the front tires of 4WD vehicles without also putting them on the rear tires. This could cause the rear to slide and swing around during braking. Maintenance and Modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability. For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will roll over as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder racks or pickup box cover). Failure to maintain your vehicle properly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off-road usage.

DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).

When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes.

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ROADSIDE ASSISTANCE

Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the coverage period listed on the Roadside Assistance Card

included in your Owner Guide portfolio.

supplied with a tire inflation kit)

Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been • battery jump start • lock-out assistance (key replacement cost is the customer’s responsibility) • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized dealer within 35 miles (56.3 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 km).

county maintained road, no recoveries.

Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits

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Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Customer Information Guide in the glove compartment. U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles. To obtain reimbursement information, U.S. Ford or Mercury vehicle customers call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140. Customers will be asked to submit their original receipts. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.

Roadside coverage beyond basic warranty In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your authorized dealer or by calling 1–800–FORD–CLUB. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER CONTROL The hazard flasher is located on the steering column, just behind the steering wheel. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Push in the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery.

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FUEL PUMP SHUT-OFF SWITCH FUEL RESET The fuel pump shut-off switch is a device intended to stop the electric fuel pump when your vehicle has been involved in a substantial jolt. After a collision, if the engine cranks but does not start, the fuel pump shut-off switch may have been activated. The fuel pump shut-off switch is located in the passenger’s foot well, by the kick panel.

Use the following procedure to reset the fuel pump shut-off switch. 1. Turn the ignition to the OFF position. 2. Check the fuel system for leaks. 3. If no fuel leak is apparent, reset the fuel pump shut-off switch by pushing in on the reset button. 4. Turn the ignition to the ON position. Pause for a few seconds and return the key to the OFF position. 5. Make a further check for leaks in the fuel system.

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FUSES AND RELAYS

Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard fuse amperage rating and color

15

Fuse rating

Mini fuses

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

COLOR Standard

fuses Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

Cartridge maxi fuses

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

— — — — — — — Blue — Pink Green Red Yellow

— —

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Passenger compartment fuse panel The fuse panel is located below the instrument panel on the driver’s side.

To remove a fuse use the fuse puller tool provided on the fuse panel box.

12

11

10

CB1

16

15

14

13

20

19

18

17

24

23

22

21

28

27

26

25

The fuses are coded as follows: Fuse Amp

Fuse/Relay Location

Rating

20A 5A 20A 10A 5A

Passenger Compartment Fuse

Panel Description Moon roof, Adjustable pedals Microcontroller power (SJB) Radio OBD II connector Moonroof, Power down back window, Door lock switch illumination, Rearview mirror with microphone

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Fuse/Relay Location

Fuse Amp

Rating

Passenger Compartment Fuse

Panel Description

10
11
12

13
14
15
16
17

18

19
20

21
22
23

24
25
26

20A 15A 15A 2A

5A 5A 5A

15A 20A 10A 10A 10A

10A

— 10A

— 15A 15A

10A 15A 15A

Door unlock/lock Trailer tow stop/turn lamps Ignition switch power, PATS, Cluster 6-speed transmission/PCM (Ignition RUN/START), Fuel pump relay Front wiper RUN/ACC (relay in PDB) Radio start Radio, Trailer tow battery charge (relay in PDB) Heated mirror Horn Reverse lamps Trailer tow reverse lamps RCM (restraints), Passenger occupancy IVD switch, IVD, 4x4 module, 4x4
switch, Heated seat switches, Compass, Electrochromatic mirror, Reverse park aid Not used Manual climate control, DEATC, Brake shift Not used Brake switch, Stop lamps, Turn lamps Interior lamps, Puddle lamps, Cargo lamp, Battery saver, Instrument illumination Instrument cluster, Theft LED Trailer tow park lamps License plate lamps, Rear park lamps, Front park lamps, Manual climate control

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Fuse/Relay Location

Fuse Amp

Rating

Passenger Compartment Fuse

Panel Description

27
28
CB1

15A 10A 25A

Not used Manual/DEATC climate control Windows

The following relays are located on either side of the passenger compartment fuse panel. See your authorized dealer for service of these relays.

Fuse/Relay Location

Relay 1

Description Delayed ACC

Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.

Always disconnect the battery before servicing high current fuses.

To reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the battery or

refilling fluid reservoirs.

If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.

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The high-current fuses are coded as follows:

Fuse/Relay Location

10
11
12
13
14

Fuse Amp

Power Distribution Box

Rating 50A** 50A** 50A** 30A**

—

40A** 40A**

40A** 40A** 20A** 30A**

—

30A** 40A **

Description

BATT 2 (SJB) BATT 3 (SJB) BATT 1 (SJB) Fuel pump, Fuel injectors Not used ABS pump Powertrain Control Module (PCM) Heated windshield (left) Heated windshield (right) Power down back window Starter Not used Trailer tow battery charge Power drivers seat

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Fuse/Relay Location

15
16
17
18
19
20
21
22
23
24

25

26
27

28
29
30
31
32
33
34
35
36
37
38

39

Fuse Amp

Power Distribution Box

Rating 40A** 40A** 30A**

— —

30A** 20A* 20A* 20A* 10A*

20A*

20A* 20A*

20A* 15A* 20A* 15A* 5A* 30A* 15A* 10A* 20A* 30A* 15A*

15A*

Description

Heated mirror Blower motor Trailer tow electronic brakes Not used Not used Front wiper motor Rear of console power point Subwoofer 4x4 module Powertrain Control Module (PCM) Keep Alive Power, Canister vent Front of console power point/Cigar lighter 4x4 module 6–speed transmission control module (TCM) (4.6L engine only) Heated seats Right high/low beam headlamp Cargo bed power point Fog lamps Power mirrors ABS valves Left high/low beam headlamp AC clutch Console bin power point Driver window motor 5–speed transmission (4.0L engine only) PCM power

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Power Distribution Box

Description

Fan clutch, PCV valve (4.0L engine only), AC clutch relay SDARS, DVD, SYNC Speed control deactivation switch, EVMV, MAFS, HEGO, EVR, CMS, (VCT1, VCT2, CMCV on 4.6L only) Coil on plug (4.6L engine), Coil tower (4.0L engine) Fuel injectors Not used Not used Not used Not used Fuel pump relay A/C clutch relay Fog lamps relay Not used A/C clutch diode One Touch Integrated Start (OTIS) (diode) Trailer tow battery charge relay Front wiper relay PCM relay Starter relay Climate control blower relay

Fuse Amp

Rating 15A*

15A* 15A*

15A*

15A*

— — — — — — — — — —

— — — — —

Fuse/Relay Location

40

41
42

43

44
45B 45A 46B 46A 49
50B 50A 51
52
53

54
55B 55A 56B 56A

* Mini Fuses ** Cartridge Fuses

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CHANGING THE TIRES If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when the spare is in use. To restore the full functionality of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle. Have a flat serviced by an authorized dealer in order to prevent damage to the TPMS sensor, refer to Changing tires with TPMS in the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible.

The use of tire sealants may damage your Tire Pressure Monitoring System and should not be used.

Refer to Tire Pressure Monitoring System (TPMS) in the Tires, Wheels and Loading chapter for important information. If

the tire pressure monitor sensor becomes damaged, it will no longer function.

Dissimilar spare tire/wheel information

Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.

If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall

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tire

Safety Compliance Label

2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare

tire/wheel

The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability

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Roadside Emergencies • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible. Stopping and securing the vehicle 1. Park on a level surface, activate the hazard flashers and set the parking brake. 2. Place gearshift lever in P (Park) and turn engine OFF.

Note: Passengers should not remain in the vehicle when the vehicle is being jacked. Location of the spare tire and tools The spare tire and tools for your vehicle are stowed in the following locations:

Tool

Spare tire

Jack, lug nut wrench, jack handle,

jack handle extension, wheel

chock

Location

Under the vehicle, just in front of the rear bumper. In the cab behind the passenger side rear seat. The tools are located in a bag attached to the jack.

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Removing the jack and tools 1. Fold the passenger side rear seat forward, then remove the jack. 2. Turn the jack screw eyelet (1) counterclockwise to release pressure. 3. Rotate the locking pin (2) clockwise until loose then pull out until it stops and remove the jack and tool bag from the bracket

4. Remove the chock and jack tools from the provided bag and rotate the wrench socket out from the handle.

Removing the spare tire 1. Assemble the jack handle to the lug wrench by sliding the square end of the jack handle through the plastic grommet on the lug nut wrench and into the square hole on the other side.

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2. Insert the square end of the jack handle extension into the rear access hole located just above the rear bumper and below the tailgate. Forward motion will stop and resistance to turning will be felt when properly engaged. 3. Connect the jack handle to the jack handle extension. Turn the handle counterclockwise until the tire is lowered to the ground and the cable is slightly slack.

4. With the spare tire on the ground, remove the retainer from the spare tire.

Changing the spare tire

When one of the rear wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the

jack, even if the transmission is in P (Park).

To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block the wheel that is

diagonally opposite (other end of the vehicle) to the tire being changed.

If the vehicle slips off the jack, you or someone else could be seriously injured.

Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the

danger of being hit when operating the jack or changing the wheel.

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1. Block the wheel that is diagonally opposite of the flat tire using the wheel chock provided with your vehicle.

2. Use the tip of the lug wrench to remove the beauty cap by twisting the tip under the cap. 3. Loosen each wheel lug nut by half a turn, but do not remove them until the wheel is raised off the ground.

4. Assemble the jack handle on the lug nut wrench by sliding the square end of the jack handle through the plastic grommet on the lug nut wrench and into the square hole on the other side.

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5. Position the jack according to the illustrated guides and turn the jack handle clockwise until the tire is a maximum of 1 inch (25 mm) off the ground.

To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.

• Never use the front or rear

differential as a jacking point.

6. Remove the lug nuts with the lug wrench. 7. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts, cone side in, until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 8. Lower the wheel by turning the jack handle counterclockwise.

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9. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification.

Roadside Emergencies

Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. 1. Lay the tire on the ground with the valve stem facing up, toward the vehicle. 2. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cable to align the components at the end of the cable. 3. Turn the jack handle clockwise until the tire is raised to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier will not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your authorized dealer for assistance at your earliest convenience. 4. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire. 5. If your vehicle is equipped with a spare tire lock and key, be sure to install the spare tire lock into the bumper drive tube with the spare tire lock key and jack handle. 6. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per scheduled maintenance information), or at any time that the spare tire is disturbed through service of other components.

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Stowing the jack and tools 1. Unblock the wheels. 2. Stow the wheel ornament (if removed) in a safe location in the vehicle (such as the glove box or jack stowage compartment) so it will not become damaged. Re-install the wheel ornament onto the wheel once the tire is repaired or replaced. 3. Stow the jack and tools in their respective locations, making sure they are fully secured so they do not rattle when you drive.

WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque within 100 miles (160 km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.).

Lug nut socket size/Bolt size

Wheel lug nut torque*

lb.ft. 100

N•m 135

Lug nut socket size: 3⁄4 inch (19 mm) hex Bolt size: 1⁄2 x 20
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.

When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.

Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger. DO NOT apply grease to lugnut/stud holes or wheel-to-brake surfaces.

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JUMP STARTING

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.

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Connecting the jumper cables

+–

+–

1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

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+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+-

4. Make the final connection of the negative (-) cable to the ground stud located toward the front of the vehicle (forward of the battery) on the radiator support. Keep the negative (-) cable away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

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Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.

Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If the vehicle’s battery is discharged, refer to Automatic transmission operation in the Driving chapter for directions on how to move the gearshift lever out of the P (Park) position, for proper towing. On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels on the ground (without dollies) and the rear wheels off the ground. On 4x4/AWD vehicles, it is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground. If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

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GETTING THE SERVICES YOU NEED

At home You must take your Ford vehicle to an authorized dealer for warranty repairs. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD).

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com

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In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealer to help you. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com In order to help you service your Lincoln vehicle, please have the following information available when contacting the Lincoln Centre: • Your telephone number (home and business) • The name of the authorized dealer and the city where the authorized • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) Additional Assistance If you still have a complaint involving a warranty dispute, you may wish to contact the Better Business Bureau (BBB) AUTO LINE program (U.S. only).

dealer is located

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In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. Experience has shown that our customers have been very successful in achieving satisfaction by following the three-step procedure outlined on the front page of the Warranty Guide. However, if your warranty concern has not been resolved using the three-step procedure, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. Initially, the BBB will try to resolve your question or concern through mediation. Mediation is a process through which a representative of the BBB will contact the parties and explore options for settlement of your claim. If mediation is not successful, customers with eligible claims may participate in the BBB AUTO LINE arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. You are not bound by the decision but may choose to accept it. If you choose to accept the BBB AUTO LINE decision then Ford must abide by the accepted decision as well. If the arbitrator has decided in your favor and you accept the decision, the BBB AUTO LINE program will contact you to ensure that Ford has complied with the decision in a timely manner. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. To initiate a claim with the BBB AUTO LINE, you will be asked for your name and address, general information about your new vehicle, information about your warranty concerns and any steps you have already taken to try to resolve them. You will then be mailed a Customer Claim Form that you will need to complete, provide proof of vehicle ownership, sign and return the Customer Claim Form to the BBB. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1–800–955–5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating authorized dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating authorized dealers.

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If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central America, the Caribbean, or the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, write or call: FORD MOTOR COMPANY FORD EXPORT OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. Customers in the U.S. should call 1–800–392–3673.

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ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your authorized dealer or by writing to: Ford Motor Company of Canada, Limited Service Publications CHQ202
The Canadian Road P.O. Box 2000
Oakville, ON, Canada L6J 5E4

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

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To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator NHTSA 400 Seventh Street, SW Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510.

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Cleaning

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing

or laundry liquid. These products can discolor and spot painted surfaces.

strong, direct sunlight.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

car wash.

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Bug and Tar Remover, ZC-42, which is available from your authorized dealer.

• Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

• If your vehicle is equipped with running boards, do not use rubber, plastic and vinyl protectant products on the running board surface, as the area may become slippery.

Exterior chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH • Use Custom Bright Metal Cleaner (ZC-15), available from your

shampoo, such as Motorcraft Detail Wash (ZC-3-A).

authorized dealer. Apply the product as you would a wax to clean bumpers and other chrome parts; allow the cleaner to dry for a few minutes, then wipe off the haze with a clean, dry rag.

• Never use abrasive materials such as steel wool or plastic pads

as they can scratch the chrome surface.

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Cleaning • After polishing chrome bumpers, apply a coating of Motorcraft Premium Liquid Wax (ZC-53-A), available from your authorized dealer, or an equivalent quality product to help protect from environmental effects.

WAXING • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium

Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product.

• Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

spots, road salt and industrial fallout before repairing paint chips.

PAINT CHIPS Your authorized dealer has touch-up paint to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37-A),

which is available from your authorized dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or covers. • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft Bug and Tar Remover

cleaners, steel wool, fuels or strong household detergent.

(ZC-42), available from your authorized dealer.

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Cleaning

ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts • Cover the highlighted areas to prevent water damage when cleaning • Never wash or rinse the engine while it is running; water in the

that require cleaning and pressure rinse clean.

engine block or other engine components.

the engine.

running engine may cause internal damage.

4.0L SOHC V6 ENGINE

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Cleaning

4.6L V8 ENGINE

PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and Tar • For plastic headlamp lenses, use Motorcraft Ultra Clear Spray Glass

Remover (ZC-42).

Cleaner (ZC-23).

WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellent coatings, tree sap, or other organic contamination; these contaminants may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with

a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer.

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Cleaning • The wiper blades can be cleaned with isopropyl (rubbing) alcohol or

Motorcraft Premium Windshield Washer Concentrate (ZC-32-A), available from your authorized dealer. This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities. Be sure to replace wiper blades when they appear worn or do not function properly.

• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. If you cannot remove those streaks after cleaning with the glass cleaner or if the wipers chatter and move in a jerky motion, clean the outer surface of the windshield and the wiper blades using a sponge or soft cloth with a neutral detergent or mild-abrasive cleaning solution. After cleaning, rinse the windshield and wiper blades with clean water. The windshield is clean if beads do not form when you rinse the windshield with water. Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines.

INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel, interior trim areas and cluster lens with a clean and damp white cotton cloth, then with a clean and dry white cotton cloth; you may also use Motorcraft Dash & Vinyl Cleaner (ZC-38-A) on the instrument panel and interior trim areas. • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.

• Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces. • Do not use household or glass cleaners as these may damage the

finish of the instrument panel, interior trim and cluster lens.

Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of

the airbag system.

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If a staining liquid like coffee/juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2. Apply Motorcraft Deluxe Leather and Vinyl Cleaner (ZC-11-A) [In Canada use Motorcraft Multi-Purpose Cleaner (CXC-101)] to the wiped area and spread around evenly. 3. Apply more Motorcraft cleaner to a clean, white, cotton cloth and press the cloth onto the soiled area–allow this to set at room temperature for 30 minutes. 4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to clean the area by using a rubbing motion for 60 seconds. 5. Following this, wipe area dry with a clean, white, cotton cloth.

Carpet & Upholstery Cleaner (ZC-54).

INTERIOR For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Professional Strength • If grease or tar is present on the material, spot-clean the area first • If a ring forms on the fabric after spot cleaning, clean the entire area • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

immediately (but do not oversaturate) or the ring will set.

with Motorcraft Spot and Stain Remover (ZC-14).

Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing.

Do not use chemical solvents or strong detergents when cleaning the seat-mounted side airbag (vehicles equipped with

seat-mounted side airbags only). Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.

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Cleaner (ZC-11-A). Dry the area with a soft cloth.

LEATHER SEATS (IF EQUIPPED) Your leather seating surfaces have a clear, protective coating over the leather. • To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl • To help maintain its resiliency and color, use the Motorcraft Deluxe Leather Care Kit (ZC-11-D), available from your authorized dealer. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.

Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.

UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.

FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Car Wash (Canada only) (CXC-21) Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101) Motorcraft Custom Bright Metal Cleaner (ZC-15) Motorcraft Custom Clear Coat Polish (ZC-8-A) Motorcraft Custom Vinyl Protectant (U.S. only) (ZC-40-A) Motorcraft Dash and Vinyl Cleaner (ZC-38-A) Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11-A) Motorcraft Leather Care Kit (ZC-11-D) Motorcraft Detail Wash (ZC-3-A)

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Motorcraft Dusting Cloth Mitt (ZC-47) Motorcraft Dusting Cloth (ZC-24) Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft One Step Wash and Wax Concentrate (ZC-6-A) Motorcraft Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft Premium Liquid Wax (ZC-53-A) Motorcraft Premium Windshield Washer Concentrate (ZC-32-A) Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft Tire Clean and Shine (ZC-28) Motorcraft Triple Clean (U.S. only) (ZC-13) Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Wheel and Tire Cleaner (ZC-37-A)