2003 Ford Escort Owners Manual

1. Position the child safety seat on the seat cushion. 2. Route the child safety seat tether strap over the back of the seat. For vehicles with adjustable head restraints, route the tether strap under the head restraint and between the head restraint posts, otherwise route the tether strap over the top of the seatback. 3. Locate the correct anchor for the selected seating position. 4. Clip the tether strap to the anchor as shown.

If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a collision.

5. For further instructions to secure the child safety seat, refer to the Installing child safety seats in combination lap and shoulder belt seating positions section of this chapter. 6. Tighten the child safety seat tether strap according to the manufacturer’s instructions.

If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases.

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Seating and Safety Restraints

Attaching safety seats with LATCH (Lower Anchors and Tethers for Children) attachments Some child safety seats have two rigid or webbing mounted attachments that connect to two anchors at certain seating positions in your vehicle. This type of child seat eliminates the need to use seat belts to attach the child seat. For forward-facing child seats, the tether strap must also be attached to the proper tether anchor. See Attaching safety seats with tether straps in this chapter. Your vehicle has LATCH anchors for child seat installation at the seating positions marked with the child seat symbol.

Never attach two LATCH child safety seats to the

same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death.

The lower anchors for child seat installation are located at the rear section of the rear seat between the cushion and seat back.

Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments. Two plastic LATCH guides can be obtained at no charge from any Ford or Lincoln-Mercury dealer. They snap onto the LATCH lower anchors in the seat to help attach a child seat with rigid attachments. The guides hold the seat trim away to expose the anchor and make it easier to attach some child seats.

Attach LATCH lower attachments of the child seat only to the anchors shown.

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Seating and Safety Restraints

If you install a child seat with rigid LATCH attachments, do not tighten the tether strap enough to lift the child seat off the vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child seat. Keeping the child seat just touching the vehicle seat gives the best protection in a severe crash. Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor. Try to tilt the child seat from side to side. Also try to tug the seat forward. Check to see if the anchors hold the seat in place.

If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.

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Driving

CC

ON II

STARTING Positions of the ignition 1. LOCK, locks the steering wheel, gearshift lever (automatic transaxle only) and allows key removal. On vehicles with a manual transaxle push the key in while turning to lock. 2. ACCESSORY, allows the electrical accessories such as the radio to operate while the engine is not running. 3. ON, all electrical circuits operational. Warning lights illuminated. Key position when driving. 4. START, cranks the engine. Release the key as soon as the engine starts. Preparing to start your vehicle Engine starting is controlled by the powertrain control system. This system meets all Canadian Interference-Causing Equipment standard requirements regulating the impulse electrical field strength of radio noise. When starting a fuel-injected engine, avoid pressing the accelerator before or during starting. Only use the accelerator when you have difficulty starting the engine. For more information on starting the vehicle, refer to Starting the engine in this chapter.

Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk

of fire or other damage.

Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine

compartment and exhaust system, which can start a fire.

Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions.

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If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell

exhaust fumes.

Driving

light may not illuminate.

Make sure the corresponding lights illuminate or illuminate briefly. If a light fails to illuminate, have the vehicle serviced. • If the driver’s safety belt is fastened, the Important safety precautions When the engine starts, the idle RPM runs faster to warm the engine. If the engine idle speed does not slow down automatically, have the vehicle checked. Before starting the vehicle: 1. Make sure all occupants buckle their safety belts. For more information on safety belts and their proper usage, refer to the Seating and safety restraints chapter. 2. Make sure the headlamps and electrical accessories are off. If starting a vehicle with an automatic transaxle: • Make sure the parking brake is

set.

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Driving • Make sure the gearshift is in P

(Park).

If starting a vehicle with a manual transaxle: 1. Make sure the parking brake is set. 2. Push the clutch pedal to the floor.

86

• Turn the key to 3 (ON) without turning the key to 4 (START).

Driving

ON II

CC

1 2/

FUEL FILL

50

80

40

60

70

100

120

80

140

90

30

60

0 0 0 0 0

160

100

20

40

10 20

MPH

0 0 0

km/h

180

110

120

4 5

RPMx1000

THEFT

LOW FUEL

CHECK FUEL CAP

SERVICE ENGINE SOON

BRAKE

–

ABS

light may not illuminate.

Make sure the corresponding lights illuminate or illuminate briefly. If a light fails to illuminate, have the vehicle serviced. • If the driver’s safety belt is fastened, the Starting the engine 1. Turn the key to 3 (ON) without turning the key to 4 (START). If there is difficulty in turning the key, rotate the steering wheel until the key turns freely. This condition may occur when: • the front wheels are turned • a front wheel is against the curb Turn the key to 4 (START), then release the key as soon as the engine starts. Excessive cranking could damage the starter. Note: If the engine does not start within five seconds on the first try, turn the key to 1 (LOCK), wait 10 seconds and try again.

ON II

CC

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Driving

Using the engine block heater (if equipped) An engine block heater warms the engine coolant which aids in starting and heater/defroster performance. Use of an engine block heater is strongly recommended if you live in a region where temperatures reach -23° C (-10° F) or below. For best results, plug the heater in at least three hours before starting the vehicle. The heater can be plugged in the night before starting the vehicle.

To prevent electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater)

adapters.

Guarding against exhaust fumes Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.

If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell

exhaust fumes.

Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least 2.5 cm (one inch) or adjust the heating or air conditioning to bring in fresh air.

BRAKES Your service brakes are self-adjusting. Refer to the scheduled maintenance guide for scheduled maintenance. Occasional brake noise is normal and often does not indicate a performance concern with the vehicle’s brake system. In normal operation, automotive brake systems may emit occasional or intermittent squeal or groan noises when the brakes are applied. Such noises are usually heard during the first few brake applications in the morning; however, they may be heard at any time while braking and can be aggravated by environmental conditions such as cold, heat, moisture, road dust, salt or mud. If a “metal-to-metal,” “continuous grinding” or “continuous squeal” sound is present while braking, the brake linings may be worn-out and should be inspected by a qualified service technician.

88

Driving

If you are driving down a long or steep hill, shift to a lower gear. Do not apply your brakes continuously, as they may overheat

and become less effective.

Under normal operating conditions, brake dust may accumulate on the wheels. Some brake dust is inevitable as brakes wear and does not contribute to brake noise. The use of modern friction materials with emphasis on improved performance and environmental considerations can lead to more dust than in the past. Brake dust can be cleaned by weekly washing with soapy water and a soft sponge. Heavier deposits can be removed with Motorcraft Wheel and Tire Cleaner (ZC-37–A).

Anti-lock brake system (ABS) (if equipped) On vehicles equipped with an anti-lock braking system (ABS), a noise from the hydraulic pump motor and pulsation in the pedal may be observed during ABS braking events. Pedal pulsation coupled with noise while braking under panic conditions or on loose gravel, bumps, wet or snowy roads is normal and indicates proper functioning of the vehicle’s anti-lock brake system. The ABS performs a self-check after you start the engine and begin to drive away. A brief mechanical noise may be heard during this test. This is normal. If a malfunction is found, the ABS warning light will come on. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by a qualified service technician. The ABS operates by detecting the onset of wheel lockup during brake applications and compensates for this tendency. The wheels are prevented from locking even when the brakes are firmly applied. The accompanying illustration depicts the advantage of an ABS equipped vehicle (on bottom) to a non-ABS equipped vehicle (on top) during hard braking with loss of front braking traction. Using ABS • In an emergency or when maximum efficiency from the four-wheel ABS is required, apply continuous force on the brake. The four wheel ABS will be activated immediately, thus allowing you to retain full steering control of your vehicle and, providing there is sufficient space, will enable you to avoid obstacles and bring the vehicle to a controlled stop.

89

Driving • The anti-lock system does not reduce stopping distance. Always leave enough room between your vehicle and the vehicle in front of you to stop.

• We recommend that you familiarize yourself with this braking

technique. However, avoid taking any unnecessary risks.

ABS warning lamp ABS The ABS warning lamp in the instrument cluster momentarily illuminates when the ignition is turned to the ON position. If the light does not illuminate momentarily at start up, remains on or continues to flash, the ABS needs to be serviced. With the ABS light on, the anti-lock brake system is disabled and normal braking is still effective unless the brake warning light also remains illuminated with parking brake released. (If your brake warning lamp illuminates, have your vehicle serviced immediately.)

BRAKE

Parking brake Apply the parking brake whenever the vehicle is parked. To set the parking brake, pull the handle up as far as possible.

The BRAKE warning lamp in the instrument cluster illuminates and remains illuminated (when the ignition is turned ON) until the parking brake is released. The parking brake is not recommended to stop a moving vehicle. However, if the normal brakes fail, the parking brake can be used to stop your vehicle in an emergency. Since the parking brake applies only the rear brakes, the vehicle’s stopping distance will increase greatly and the handling of your vehicle will be adversely affected.

BRAKE

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Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park) (automatic transaxle) or

in 1 (First) (manual transaxle).

Driving

Push the button on the end of the parking brake and push the handle down as far as possible to release the brake. Driving with the parking brake on will cause the brakes to wear out quickly and reduce fuel economy.

STEERING Your vehicle is equipped with power steering. Power steering uses energy from the engine to decrease the driver’s effort in steering the vehicle. To prevent damage to the power steering pump: • Never hold the steering wheel to the extreme right or the extreme left • Do not operate the vehicle with the power steering pump fluid level

for more than a few seconds when the engine is running.

below the MIN mark on the reservoir.

If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort. If the steering wanders or pulls, check for: • Underinflated tire(s) on any wheel(s) • Uneven vehicle loading • High crown in center of road • High crosswinds • Wheels out of alignment • Loose or worn suspension components AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED)

Brake-shift interlock This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) unless the brake

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Driving

pedal is depressed. If you cannot move the gearshift lever out of P (Park) with the brake pedal depressed: 1. Continue depressing the brake pedal, and remove the shift-lock override cap with a 2.5 cm (1 inch) or longer screwdriver. 2. Insert the screwdriver into the shift-lock override opening and push down.

3. Push and hold the thumb button. 4. Move the gearshift lever. If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown and the vehicle’s brakelamps may not be operating properly. Refer to Fuses and relays in the Roadside emergencies chapter.

Do not drive your vehicle until you verify that the brakelamps are working.

If your vehicle gets stuck in mud or snow it may be rocked out by shifting from forward and reverse gears, stopping between shifts, in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle for more than a few minutes. The transaxle and tires may be damaged or the engine may overheat.

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Driving

Always set the parking brake fully and make sure the gearshift lever is latched in P (Park). Turn off the ignition whenever you

leave your vehicle.

If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.

See your dealer or a qualified service technician.

Understanding gearshift positions

Hold the brake pedal down while you move the gearshift lever from P (Park) to another position. If you do not hold the brake pedal down, your vehicle may move unexpectedly and injure someone.

P (Park) Always come to a complete stop before shifting into P (Park). Make sure that the gearshift lever is securely latched in P (Park). This locks the transaxle and prevents the front wheels from rotating.

Always set the parking brake fully and make sure the gearshift lever is latched in P (Park). Turn off the ignition whenever you leave your vehicle.

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Driving

R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. You should always come to a complete stop before shifting in and out of R (Reverse).

N (Neutral) With the gearshift lever in the N (Neutral) position, the vehicle can be started and is free to roll. Hold the brake pedal down while in this position.

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Driving

(Overdrive)

The overdrive position is the normal driving position for an automatic overdrive transaxle. It works the same way as D (Drive) but shifts to a fourth gear-an overdrive gear-when your vehicle cruises at a constant speed for any length of time. This fourth gear will increase your fuel economy when you travel at cruising speeds

Overdrive may not be appropriate for certain terrains. If the transaxle shifts back and forth between third and fourth gears while you are driving hilly roads or if your vehicle requires additional power for climbing hills, shift into D (Drive). D (Drive) D (Drive) eliminates the needless shifting between third and fourth gears that your vehicle may do when driving in hilly terrain. It also gives more engine braking than overdrive to slow your vehicle on downgrades.

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Driving

L (Low) Use L (Low) when added engine braking is desired or when descending steep hills.

The automatic transaxle will shift into the proper gear to ascend any grade without any need to shift to L (Low). Do not go faster than 61 km/h (38 mph) when in this gear. You can upshift from L (Low) to

(overdrive) at any time.

When parking, do not use the gearshift in place of the parking brake. Always set the parking brake fully and make sure that the

gearshift is securely latched in Park (P). Turn off the ignition whenever you leave your vehicle. Never leave your vehicle unattended while it is running. If you do not take these precautions, your vehicle may move unexpectedly and injure someone.

If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting from forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.

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MANUAL TRANSMISSION OPERATION (IF EQUIPPED)

Driving

Using the clutch The manual transaxle has a starter interlock that prevents cranking the engine unless the clutch pedal is fully depressed. When starting a vehicle with a manual transaxle, you must: 1. Make sure the parking brake is fully set. 2. Press the clutch pedal to the floor, then put the gearshift lever in the neutral position. 3. Start the engine, then press the brake pedal and release the parking brake. 4. Move the gearshift lever to the desired gear, then slowly release the clutch pedal while slowly pressing on the accelerator. Do not drive with your foot resting on the clutch pedal or use the clutch pedal to hold your vehicle at a standstill while waiting on a hill. These actions will reduce the life of the clutch. Parking your vehicle 1. Apply the brake and shift into the neutral position. 2. Fully apply the parking brake, then shift into 1 (First). 3. Turn the ignition off.

Do not park your vehicle in Neutral, it may move unexpectedly and injure someone. Use 1 (First) gear and set the parking brake

fully.

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Driving

Recommended shift speeds Upshift according to the following charts for best fuel economy: Upshifts when accelerating (recommended for best fuel economy) 1-2
2-3
3-4
4-5

21 km/h (13 mph) 40 km/h (25 mph) 53 km/h (33 mph) 70 km/h (44 mph)

18 km/h (11 mph) 32 km/h (20 mph) 46 km/h (29 mph) 61 km/h (38 mph)

Upshifts when cruising (recommended for best fuel economy) 1-2
2-3
3-4
4-5
Reverse 1. Make sure that your vehicle is at a complete stop before you shift into R (Reverse). Failure to do so may damage the transaxle. 2. Move the gearshift lever into the neutral position and wait at least three seconds before shifting into R (Reverse). • The gearshift lever can only be moved into R (Reverse) by moving it from left of 3 (Third) and 4 (Fourth) before shifting into R (Reverse). This is a lockout feature that protects the transaxle from accidentally being shifted into R (Reverse) from 5 (Overdrive).

DRIVING THROUGH WATER Do not drive quickly through standing water, especially if the depth is unknown. Traction or brake capability may be limited and if the ignition system gets wet, your engine may stall. Water may also enter your engine’s air intake and severely damage your engine. If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars). Once through the water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Have the fluid checked and, if water is found, replace the fluid.

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Driving

VEHICLE LOADING Before loading a vehicle, familiarize yourself with the following terms: • Base Curb Weight: Weight of the vehicle including any standard equipment, fluids, lubricants, etc. It does not include occupants or aftermarket equipment. • Payload: Combined maximum allowable weight of cargo, occupants and optional equipment. The payload equals the gross vehicle weight rating minus base curb weight.

weight. The GVW is not a limit or a specification.

• GVW (Gross Vehicle Weight): Base curb weight plus payload • GVWR (Gross Vehicle Weight Rating): Maximum permissible total weight of the base vehicle, occupants, optional equipment and cargo. The GVWR is specific to each vehicle and is listed on the Safety Certification Label on the driver’s door pillar.

• GAWR (Gross Axle Weight Rating): Carrying capacity for each axle

towing vehicle (including occupants and cargo) and the loaded trailer.

system. The GAWR is specific to each vehicle and is listed on the Safety Certification Label on the driver’s door pillar. • GCW (Gross Combined Weight): The combined weight of the • GCWR (Gross Combined Weight Rating): Maximum permissible combined weight of towing vehicle (including occupants and cargo) and the loaded trailer • Maximum Trailer Weight Rating: Maximum weight of a trailer the

vehicle is permitted to tow. The maximum trailer weight rating is determined by subtracting the vehicle curb weight for each engine/transmission combination, any required option weight for trailer towing and the weight of the driver from the GCWR for the towing vehicle. • Maximum Trailer Weight: Maximum weight of a trailer the loaded

vehicle (including occupants and cargo) is permitted to tow. It is determined by subtracting the weight of the loaded trailer towing vehicle from the GCWR for the towing vehicle.

• Trailer Weight Range: Specified weight range that the trailer must fall within that ranges from zero to the maximum trailer weight rating.

Remember to figure in the tongue load of your loaded trailer when figuring the total weight.

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Driving

Do not exceed the GVWR or the GAWR specified on the certification label.

Do not use replacement tires with lower load carrying capacities than the originals because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the originals do not increase the GVWR and GAWR limitations. The Safety Certification Label, found on the driver’s door pillar, lists several important vehicle weight rating limitations. Before adding any additional equipment, refer to these limitations. If you are adding weight to the front of your vehicle, (potentially including weight added to the cab), the weight added should not exceed the front axle reserve capacity (FARC). Additional frontal weight may be added to the front axle reserve capacity provided you limit your payload in other ways (i.e. restrict the number of occupants or amount of cargo carried). Always ensure that the weight of occupants, cargo and equipment being carried is within the weight limitations that have been established for your vehicle including both gross vehicle weight and front and rear gross axle weight rating limits. Under no circumstance should these limitations be exceeded.

Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle loss of vehicle control, vehicle

rollover, and/or personal injury.

TRAILER TOWING Your vehicle is capable of towing a trailer up to 454 kg (1,000 lbs.) gross trailer weight with a maximum tongue load of 45 kg (100 lbs.). Do not tow a trailer until your vehicle has been driven at least 800 km (500
miles). Towing a trailer places an additional load on your vehicle’s engine, transaxle, brakes, tires and suspension. Inspect these components carefully after towing.

Do not exceed the GVWR or the GAWR specified on the certification label.

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Driving

Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in

engine damage, transaxle damage, structural damage, increased risk of loss of vehicle control, vehicle rollover and/or serious personal injury.

Preparing to tow Use the proper equipment for towing a trailer and make sure it is properly attached to your vehicle. See your dealer or a reliable trailer dealer if you require assistance. Hitches Do not use hitches that clamp onto the vehicle bumper. Use a load carrying hitch. You must distribute the load in your trailer so that 10–15% of the total weight of the trailer is on the tongue. Safety chains Always connect the trailer’s safety chains to the frame or hook retainers of the vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corners. If you use a rental trailer, follow the instructions that the rental agency gives to you. Do not attach safety chains to the bumper. Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the manufacturer’s specifications. The trailer brakes must meet local and Federal regulations.

Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough

braking power and your chances of having a collision greatly increase.

The braking system of the tow vehicle is rated for operation at the GVWR not GCWR. Trailer lamps Trailer lamps are required on most towed vehicles. Make sure your trailer lamps conform to local and Federal regulations. See your dealer or trailer rental agency for proper instructions and equipment for hooking up trailer lamps.

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Driving

in transaxle cooling.

Driving while you tow When towing a trailer: • Turn off the speed control. The speed control may shut off automatically when you are towing on long, steep grades. • Consult your local motor vehicle speed regulations for towing a trailer. • To eliminate excessive shifting, use a lower gear. This will also assist • Anticipate stops and brake gradually. • Do not exceed the GCWR rating or transaxle damage may occur. Servicing after towing If you tow a trailer for long distances, your vehicle will require more frequent service intervals. Refer to your scheduled maintenance guide for more information.

Trailer towing tips • Practice turning, stopping and backing up before starting on a trip to get the feel of the vehicle trailer combination. When turning, make wider turns so the trailer wheels will clear curbs and other obstacles. • Allow more distance for stopping with a trailer attached. • If you are driving down a long or steep hill, shift to a lower gear. Do not apply the brakes continuously, as they may overheat and become less effective.

• The trailer tongue weight should be 10–15% of the loaded trailer • After you have traveled 80 km (50 miles), thoroughly check your • To aid in engine/transmission cooling and A/C efficiency during hot • Vehicles with trailers should not be parked on a grade. If you must

hitch, electrical connections and trailer wheel lug nuts.

weather while stopped in traffic, place the gearshift lever in P (Park).

weight.

park on a grade, place wheel chocks under the trailer’s wheels.

TOWING BEHIND ANOTHER VEHICLE If your vehicle has an automatic transaxle, it cannot be flat-towed with all wheels on the ground; front wheel dollies must be used. If your vehicle has an manual transaxle, your vehicle can be flat-towed with all wheels on the ground.

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Roadside Emergencies

GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the New Vehicle Limited Warranty period of three years or 60,000

km (36,000 miles), whichever occurs first on Ford and Mercury vehicles, and four years or 80,000 km (50,000 miles) on Lincoln vehicles.

Roadside assistance will cover: • changing a flat tire • jump-starts • lock-out assistance • limited fuel delivery • towing of your disabled vehicle to the nearest Ford Motor Company dealership, or your selling dealer if within 56.3 km (35 miles) of the nearest Ford Motor Company dealership (one tow per disablement). Even non-warranty related tows, like accidents or getting stuck in the mud or snow, are covered (some exclusions apply, such as impound towing or repossession).

Canadian customers refer to your Owner Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits USING ROADSIDE ASSISTANCE Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment in Ford vehicles and is mailed to you if you own a Mercury or Lincoln. In Canada, the card is found in the Owner Information Guide in the glove compartment. U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.

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Roadside Emergencies

Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who need to obtain reimbursement information, call 1–800–665–2006.

ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Similarly in Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER Use only in an emergency to warn traffic of vehicle breakdown, approaching danger, etc. The hazard flashers can be operated when the ignition is off. • Slide the hazard flasher control to

the right to activate the hazard flashers simultaneously. • Slide the control to the left to

turn the flashers off.

FUEL PUMP SHUT-OFF SWITCH FUEL RESET The fuel pump shut-off switch is a device intended to stop the electric fuel pump when your vehicle has been involved in a substantial jolt. After a collision, if the engine cranks but does not start, the fuel pump shut-off switch may have been activated.

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Roadside Emergencies

The fuel pump shut-off switch is located in the driver’s foot well, behind the kick panel.

Use the following procedure to reset the fuel pump shut-off switch. 1. Turn the ignition to the OFF position. 2. Check the fuel system for leaks. 3. If no fuel leak is apparent, reset the fuel pump shut-off switch by pushing in on the reset button. 4. Turn the ignition to the ON position. Pause for a few seconds and return the key to the OFF position. 5. Make a further check for leaks in the fuel system.

FUSES AND RELAYS

Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.

15

105

Roadside Emergencies

Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard fuse amperage rating and color

Fuse rating

2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A

Mini fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

COLOR

Standard

fuses

Grey Violet Pink Tan

Brown

Red Blue Yellow Natural Green

— — — — —

Maxi fuses

— — — — — — —

Yellow

—

Green Orange

Red Blue Tan

Natural

Cartridge

maxi fuses

— — — — — — — Blue — Pink Green Red — — —

Fuse link cartridge

— — — — — — — Blue — Pink Green Red Yellow Brown Black

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Roadside Emergencies

Passenger compartment fuse panel

P. Window (C.B.)

HEATER

(DRL)

(DOOR LK)

STOP

HAZARD

HORN

TAIL

ROOM

(AIR COND)

(SUN ROOF)

ENGINE

METER

(ASC)

RADIO

WIPER

–

The fuses are coded as follows:

Fuse/Relay Location

DRL

HAZARD ROOM

ENGINE

RADIO

DOOR LOCK

HORN

AIR COND

METER

Fuse Amp

Rating

10A 15A 10A

15A

5A 30A 15A 15A 10A

CIGAR

(FOG)

FUEL INJ

AIR BAG

(AUDIO)

–

Passenger Compartment Fuse

Panel Description

Daytime Running Lamps (DRL) Hazard flasher Engine controls, RAP system, Radio, Shift lock, Courtesy lamps, Starting system, Warning chime, Instrument cluster Electronic automatic transaxle, Ignition system, Constant control relay module (PCM relay) Power mirrors, Radio, RAP system Power door locks Horn, Shift lock A/C-heater, ABS Backup lamps, Engine coolant level switch, Instrument cluster, Rear window defrost, Shift lock, Warning chime, Turn signal switch

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Roadside Emergencies

Fuse/Relay Location WIPER STOP TAIL

SUN ROOF

ASC

P. WINDOW

CIGAR AIR BAG

FOG AUDIO

FUEL INJ.

Fuse Amp

Rating

20A 20A 15A

15A 10A

30A CB

20A 10A 10A 15A

10A

BLOWER

30A CB

Passenger Compartment Fuse

Panel Description

Wiper/Washer, Blower motor relay Stop lamps, Brake pressure switch Exterior lamps, Instrument illumination Power moonroof Speed control Power windows Cigar lighter Air bags Fog lamps, DRL Premium sound amplifier, CD changer H02S, Evaporative emission purge flow sensor Blower motor relay

Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.

Always disconnect the battery before servicing high current fuses.

Always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and specifications chapter.

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HEADLAMP

RELAY

OBD-II 10A

FUEL PUMP 20A

HEAD LH 10A

HEAD RH 10A

USE THE DESIGNATED FUSES ONLY

The high-current fuses are coded as follows.

Fuse/Relay Location FUEL INJ.

Fuse Amp

Rating 30A*

DEFOG MAIN BTN

ABS

COOLING FAN

OBD-II

30A* 100A* 40A*

60A*

40A*

10A*

FUEL PUMP

20A**

HEAD RH HEAD LH

10A** 10A** * Fuse Link Cartridge **Fuse

Power Distribution Box

Description

Air bags, Constant control relay module (PCM relay), Generator Rear window defrost Overall circuit protection Hazard, Stop, Door lock, Tail, Room and Horn fuses of the I/P fuse panel Anti-lock Brake System (ABS) main relay Constant control relay module (cooling fan) Data Link Connector (DLC), Instrument cluster Constant control relay module (fuel pump) Headlamps Headlamps

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Relays Relays are located in the power distribution box and should be replaced by qualified technicians.

CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road.

The use of tire sealants is not recommended and may compromise the integrity of your tires.

Temporary spare tire information The temporary spare tire for your vehicle is labeled as such. It is smaller than a regular tire and is designed for emergency use only. Replace the temporary spare tire with a full-size tire as soon as possible.

If you use the temporary spare tire continuously or do not follow these precautions, the tire could fail, causing you to lose control

of the vehicle, possibly injuring yourself or others.

ground clearance

Safety Compliance Label

When driving with the temporary spare tire do not: • use more than one temporary spare tire at a time • exceed 80 km/h (50 mph) • load the vehicle beyond maximum vehicle load rating listed on the • tow a trailer • use tire chains • drive through an automatic car wash, because of the vehicle’s reduced • try to repair the temporary spare tire or remove it from its wheel • use the wheel for any other type of vehicle Use of a temporary spare tire at any one wheel location can lead to impairment of the following: • handling, stability and braking performance • comfort and noise • ground clearance and parking at curbs • Winter driving capability

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Tire change procedure 1. Park on a level surface, activate hazard flashers and set the parking brake.

When one of the front wheels is off the ground, the transaxle alone will not prevent the vehicle from moving or slipping off the

jack, even if the vehicle is in P (Park) (automatic transaxle) or R (Reverse) (manual transaxle).

To prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.

If the vehicle slips off the jack, you or someone else could be seriously injured.

2. Place gearshift lever in P (Park) (automatic transaxle) or R (Reverse) (manual transaxle), turn engine OFF, and block the diagonally opposite wheel.

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P

4 R

Roadside Emergencies • Automatic

• Manual

3. Remove the jack, jack handle, lug wrench and spare tire.

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4. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.

5. Put the jack in the jack notch next to the door of the tire you are changing. Turn the handle clockwise until the wheel is completely off the ground.

6. Remove the lug nuts with the lug wrench. 7. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 8. Lower the wheel by turning the jack handle counterclockwise. 9. Remove the jack and fully tighten the lug nuts in the order shown. 10. Put flat tire, jack and lug wrench away. Make sure the jack is fastened so it does not rattle when you drive. Unblock the wheels.

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JUMP STARTING YOUR VEHICLE

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or

vehicle damage.

Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.

Do not attempt to push-start your vehicle. Automatic transmissions do not have push-start capability; also, the catalytic converter may become damaged.

Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.

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Connecting the jumper cables

Roadside Emergencies

+–

+–

1. Connect the positive (+) booster cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

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Roadside Emergencies

+–

+–

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

+–

+–

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points.

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an

explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts. Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.

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Removing the jumper cables

Roadside Emergencies

+–

+–

Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.

+–

+–

2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.

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+–

+–

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.

+–

+–

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

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WRECKER TOWING

Roadside Emergencies

If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If your vehicle is to be towed from the rear using wheel lift equipment, the front wheels (drive wheels) must be placed on a dolly to prevent damage to the transmission. If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

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Customer Assistance

FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides the following: • Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.

GETTING THE SERVICES YOU NEED

At home Ford Motor Company and Ford of Canada have authorized dealerships to service your vehicle. It is preferred that you return to the authorized dealer where your vehicle was purchased when warranty repairs are needed. However, you may also take your vehicle to another Ford Motor Company or Ford of Canada dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership cannot assist you, then contact the Customer Relationship Center.

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If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.

Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca If you own a Lincoln vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you.

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In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) www.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD) www.ford.ca In order to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone number (home and business) • The name of the dealer and the city where the dealership is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

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Customer Assistance

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes. • available free to owners and lessees of qualifying Ford Motor Company

vehicles.

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

maintenance and wear items)

service or product concern is being reviewed

• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

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Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • The file number assigned to your application. • The toll-free phone number of the DSB’s independent administrator. Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • Legible copies of all documents and maintenance or repair orders • The year, make, model, and Vehicle Identification Number (VIN) listed • The date of repair(s) and mileage at the time of occurrence(s). • The current mileage. • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor • The names (if known) of all the people you contacted at the • A description of the action you expect to resolve your concern. You will receive a letter of explanation if your application does not qualify for Board review.

on your vehicle ownership license.

relevant to the case.

dealership(s).

Company.

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Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to the Board at the following address/phone number: Dispute Settlement Board P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121

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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S.

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If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

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IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 29,000 km (18,000 miles), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

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REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write to: NHTSA U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Cleaning

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing

or laundry liquid. These products can discolor and spot painted surfaces.

strong, direct sunlight.

• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or carwash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the

eliminate water spotting.

best results.

winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings

and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible.

car wash.

WAXING Applying a polymer paint sealant to your vehicle every six months will assist in reducing minor scratches and paint damage. • Wash the vehicle first. • Do not use waxes that contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.

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Cleaning

spots, road salt and industrial fallout before repairing paint chips.

PAINT CHIPS Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jam) to your dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),

covers.

which is available from your dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Chemical-strength cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Ford Extra Strength Tar and Road Oil

cleaners, steel wool, fuels or strong household detergent.

Removal (B7A-19520–AA), available from your dealer.

ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts

engine block or other engine components.